RE/MAX Reviews

When I arrived to closing, the HSA payment was listed on my expenses and I showed the seller and his agent the text message when ** stated the buyer had purchased this before I even made an offer on the house. I ended up with a septic back up the day I moved in and contacted my agents who told me to call the warranty company. After paying for the septic to be cleaned out (an expense I was told was done before closing) and 5 snake-outs I was told the pipes were bowed and needed replaced. I was also told there is no way this plumbing could have passed any inspection since the septic was full and it was already backing up in the lower floor before the inspection. I contacted Remax, and their broker and I was told they were no longer going to talk to me.

I highly recommend using any other real estate company. Remax agents lie and do not complete work they promise and run once they get their commission check. I am currently in the process of suing. It's a good thing everything is in writing. By the way, the next door neighbor knew about the septic problem before the closing and informed me about the work the owners brother had done to the house prior to the closing so both agents were aware the house had septic issues and did nothing.

The realtor did not know how to spell the words, made so many misspells on my home description. Plus during the contract (6 months), he sent very rude and unprofessional emails. Made comments why I sign the weak contract. He forgot during 6 months he NEVER HAD A BUYER. He should be embarrassed. He called the realtor buyer as incompetent when HE IS THE INCOMPETENT REALTOR FROM RE/MAX. He was the worse nightmare realtor of the planet. He was rude, unprofessional, and a big liar all the time. Also, he did not have a professional camera, lazy taking pictures with his phone. I gave a few better pictures to change due the poor quality of his pictures and misspell advertisement.

I hope with the commission he did not deserve at all, he can go to a doctor, take care his angry management. Also, retire as realtor - after 20 years working, does not know how to spell the words. REMEMBER for life RE/MAX is like a shark, wants just your money and does not care for you at all. Do a favor: if you need a realtor, go for classic service with Keller Williams. RE/MAX has so many complaints online you can write a book. I hope this make you alert your mind to NEVER GO FOR RE/MAX, REMEMBER IT WILL BE A HURRICANE IN YOUR LIFE!!!

THEN the 1st buyer reappeared ready to buy! My agent said that the 1st buyer can sue me if I don't sell to them before a termination to buy was signed by all parties... When pressed on being cut loose from 1st buyer, MY agent & superiors said it was pretty much an open ended contract... Failing to tell me I could have asked the court to force the buyer to terminate the contract, again in my opinion this was gross incompetence on the part of MY AGENT! In Arkansas if your buyer misses the closing date and you don't want to work with them any more... RUN... don't walk to the courthouse.

In My opinion don't sign up with RE/MAX in Fayetteville Arkansas! I was extremely dissatisfied when for all intents and purposes my agent turned out to be the1st buyer’s agent. I ENDED UP LOSING TIME & MONEY!!! Just a reminder - this strictly MY OPINION. Good luck.

There is way too much stuff wrong w/ the house to list everything, neighbor living in other side of duplex experience the same things!! Been at this address for entire week. Have yet to move completely in due to unsanitary conditions, my son & I have bad allergies & asthma, he has yet to stay at the house. I'm still cleaning. Today is my first day back to work cause I've been working & cleaning on the house. My body is in so much pain from having to mop several times & wiping down all walls. It's really discouraged me & got me down!! I need help!!!

Clearly there was some kind of miscommunication here. Despite the unjustified/rude response, we replied back to his email telling him that we had been instructed to send that email and that we were very much still interested in the property and asked him to call us. He never called. We contacted the assistant ** again to try and get a hold of him and even offered to spend our own money on the repairs requested - she stated she told him this and had asked him twice to get back to us. We called and left messages with him as well and... still no reply from **. Wow.

Long story short = WORST SERVICE EVER!! This guy was the most unprofessional "professional " i have dealt with in awhile. When your profession involves people's lives, such as their home, you would think that a person would not be so dismissive in responding to clients or refusing the common courtesy of communicating with them about the home they chose/were approved for.

The extreme frustrating part of this is that after the deal was over, we contacted Ms. ** (through our agent) to inform her of our extreme dissatisfaction with her behavior and the way she went about going behind our back, as well as the overall outcome of the negotiations. We included the seller in that letter because ultimately, it is the seller's decision who to sell to, but our letter was addressed to Ms. ** and was directed at her. Ms. ** then took our email address and freely provided it to the daughter of the seller, who then proceeded to contact me repeatedly about our opinion on the contract negotiations. She gave her our email address without our permission and on her own accord.

When we tried to contact her broker about her actions, he simply laughed on the phone and said there was really nothing he could do. I would NEVER deal with this realtor ever again on any negotiation. Our feelings are so strong that we would actually walk away from a house we loved in order to avoid any further dealings with her. Furthermore, I would avoid ReMax realty all together if I could considering the way her boss handled the situation. We have worked with Keller Williams in the past, and have had nothing but good experiences with them. I highly suggest that anyone looking to buy or sell a home, stay away from ReMax realty.

I cannot begin to express in words the care that Maria showed me as she walked me, a first-time home buyer, step by step through the process. If I thought I had a question, she was always prepared with the answer. Buying a home is the biggest investment you will ever make. Maria gave me information that I as a first-time home buyer, considered crucial and important to me being able to make informed decisions about my purchase. If you expect the best of which you are entitled to, then look no further, that is what you have found with Maria **! If I could give 100 stars it would not be enough!!

So basically while I thought we were in calm negotiations on just final price, Jon ** was working a back door deal to have another individual to buy it outright. As a Realtor, he knows well that he was duty bound to inform both bidders that they need to submit their highest and best offer. This was an obvious attempt to avoid having to split the commission with another Realtor. So not only did he screw me while in price negotiations, he also screwed the seller (Huntington Bank) by not securing the highest possible bid for his client. I will be making sure the bank is well aware of this unacceptable conduct. My Realtor will also be filing a formal complaint with the Toledo Board of Realtors, as this is extremely improper business ethics for a Realtor. The main difference between being a Realtor and not just a real estate agent is the agreement that you will abide by the Realtor code of ethics and agree to be accountable when you do not. After seeing how they work, I would be sure to steer clear of Remax if they affiliate themselves with people like Jon ** .

The other time was back in June 1994. This Realtor Marilyn **, formally who was with this company but is now with Homewood Realty did the same thing to us. It’s a strategy this company uses that leaves a bad taste in your mouth. Liars, deceit, dishonesty and who show nothing more of how the housing industry is working against you, UNLESS you know someone and is on your side.

Since then until now there is no answer from him and the agency did nothing to help me. More specifically, I was sending him messages and calling him and I was asking him what happened and no answer. I started a round of email exchanges with the agency and they told me that they will solve the problem but actually they didn't nothing. They just got my money. If there was a damage, neither agency nor landlord said anything. And if there is I would like to see proofs (photos with dates and official documents that support this), because I took photos before I leave the house as I do not trust anyone including agencies, who do not support the customer and the only thing they know is to get the money (in my case).

I have all the documents (agreement document with the fee payment to agency and the contract of the rent). I am sending you this report because I cannot find any solution and there is absolutely zero support to customers like me. In addition in emails he said that we arranged a meeting in Lucca. Since one week ago I came to Bologna to stay for a year to work with some professors in University for Bologna and University of Verona. On Friday 5th of September, I send him an message that I am coming the next day in Lucca for the deposit. When I went to Lucca I called him and to my surprise he answered my phone call (probably he did not see the number). He said he was busy and he will call me after a specific time to meet with me and give the deposit. He never called of course and I called him more than 6-7 times but no answer.

I do not know how and to whom you give franchise to open and represent your company, but really I am so angry and tired of this entire situation. I am serious person working and I do not have the time to spend. In addition, I have many things to do and I spend also money to go to Lucca and go back to Bologna. Your professionalism really amazed me and impressed me and I do not know who these people are and who gets the permission to open branches and represent your company and on which criteria this selection is based. You should be very proud.

I would like to solve this problem in the following week. Otherwise I will proceed with any possible legal procedure. Furthermore, I know students in England and Italy and I will inform and tell them to avoid your company, which is not the best case in this period of financial and economic crisis. Finally, I will start posting on Facebook and other social media the names of the agents and landlord and describing the entire story. Then I will ask for more money, for the time I waste and I am not asking for additional money, but only what it deserves; the deposit. And if there is any damage why the agents and landlord did not say anything since 17th of June? The only thing the agents were telling me is, "Sorry we will solve the problem." Never solved.

I am congratulating you for your services. Also one of the emails was very rude. It was like asking back money I did not give. Well done, good job. If you need additional information I would be very happy to provide it to you. I work in academia and I do not have the willing and time to spend with these things and for sure I am not the person who is going to lie. Thank you very much.

I again contacted her.... and asked to speak before Johnny committed. Well..... she had a FIT!!..... Sent me a rude and unprofessional blast... I went through line by line and replied in kind.. I had then decided NOT to go with Susan ** From Nipawin Re/max. And to boot..... received yet another nasty email at 2 am! Very unprofessional and IMO, not very clever either. It is called negotiations... not grade 8! I would extend a warning if thinking of using this outfit... They do not seem to know the art of negotiating. You decide.....

My husband, daughter and myself had to host our Open House for the first hour to 27 perspective buyers. When I called her Broker, Ann ** at ReMax Royal, Commerce, MI, my husband and I were called liars. From then on, Cindy scheduled and cancelled showings without even consulting us. She claims she didn't do this, even when provided with proof. She listed our home as "off the market" and told other realtors who wanted to show our home that it was off the market. She has sabotaged any hope we have to sell our home at this point with her incompetence and negligence. She doesn't even have our home listed correctly with the MLS now. She has completely misrepresented our home to prospective buyers.

When we asked once again to have our home unconditionally withdrawn, Ann ** told us that if we paid her $1,000, she would agree, which sounds like extortion to me. Now that we have had to retain an attorney to get out of this contract, we have been told not to contact Ann ** or her agency. Imagine that, you are being held hostage because a real estate agency refuses to release you from their contract, but you can't contact them! Please don't ever let this happen to you and avoid CINDY **, ANN ** AND REMAX ROYAL at all costs. This past two months has been a nightmare dealing with such sketchy people. Use a more reputable company and check their reviews and references. If we had done that, our home would be sold by now.

At this point she was 4 months behind only because they would not take her payment. On the day of court Pat ** told my mother that they would work with her to pay back the past due months and late fees. The first amount she was given was $2000 in late fees. Once paid up Pat ** then informed my mother that there were other fees incurred to the tune of $740. Once that amount was nearly paid Pat ** informed my mother that there were MORE fees she needed to pay! An additional $1440 was now due immediately!

After paying the $2740 and never being late since we could not figure out where the additional $1440 was coming from. My mother lost her car to repossession (her receipts were in the car) and could not afford her medications for two months all in an effort to make it right with Remax and Pat **! Once notified that she wanted out of her lease and refused to pay another cent Pat ** sent my 66 year old retired coal miner mother a letter of eviction citing the past (already paid) due late fees for four months. My mother is moving within a week and I cannot wait for her to be DONE WITH THIS EVIL, MATHEMATICALLY CHALLENGED THIEF NAMED PAT (PATRICIA) **.

After some investigation, we decided to terminate our agreement with her. Watch out because if she gets angry she will hold your property hostage and demand an explanation for why you terminated the agreement. She may have the experience but lacks the technical competency, has to work only out of her office. She has no access to internet outside and spends very little time in her office. Of course, in the meantime, we cannot do anything with our property until she releases us from her MLS Listing.

I called out the technician to see what was wrong, and to my dismay, he told me that because the fan was left on ON, it messed up 2 parts on my unit. It comes to a total of $600 for labor and Freon. Because to replace one part, the whole unit has to be pulled apart. The parts are under warranty but not labor and Freon. So my advice to anyone wanting to sell their house is please look up the people online. If I had done that, I would have known better.

On December 3, 2013 I called back to Alan to find out the status of my request. He informed me he had not received an answer back from Fannie Mae, but he did not know what to do, nor did he have paperwork. I asked him if he needed our new address or a copy of our new lease... He said no, which leads me to believe, he has not intention of following thru on the request. I called "Fannie Mae" on December 4th. Spoke with a representative named Cheryl. Explained what was going on, she stated I needed to call him back, since that is why the Federal Government subcontracts out to these agencies.

I called Alan back on Dec. 4th, 5th and 6th. I did not receive a call back. On December 9th, I called and left a message with the secretary. She seemed to know who I was, and the property I was referring to. She said she would give him the message. He has not returned my call yet!! ! I know that when we leave (Move date is December 17th) he will totally ignore me.

P.S. If you go to Re/Max HomeSource web page, you will find Alan ** is one of the principal owners. I will also be letting "Fannie Mae" know what kind of operation they are running... Maybe they should not be an agency for the Federal Government.

We have to move because the owner of the property lost this house and her own personal residence. She collected rent for 4 years. The only reason we found out the house was going to the "Sheriff's Sale" was because the bank's appraiser was in the back yard and told us on October 11, 2013. We tried to contact the owner and here phone was not accepting messages. We were never late and never short. Now, I find out she has a scheme to have a "straw" buyer buy this house, put it in her daughter's name and move in. I'm sure this agent is in on it. The reason I know this, she told me herself when she came looking for November's rent payment.

Original Review: Nov. 1, 2013

I originally listed my property with Mr. Dan ** with RE/MAX Real Estate Experts in Charlotte, NC and felt very confident with him. However, after some disappointing showings and feedback on September 24, he unilaterally unlisted my property in Huntersville. I received an email from him the following morning stating I want to confirm that the home is off the market. Let's (sic) check in around Dec/Jan to talk about how we will tackle any potential smell and paint if necessary. That very day two other realtors called me to ask why the house has been unlisted. I explained the situation and stated that I still wanted to sell my home and one of them said that I was fully within my rights to sign another agreement because when Mr. ** unilaterally unlisted my property, he terminated the agreement himself despite my objections.

I am now a few weeks away from closing on the house and closing on a house near my 89-year-old mother and he personally called me on Tuesday, October 29 to tell me that he was coming over to talk to me. I immediately sensed something in his tone that intimidated me and I told him not to come over. At that point he informed me that he is putting a stop to the sale of the house and that I am in breach of contract with him and that he would be suing me. I have since been informed that he cannot by NC law put a stop to the sale of my house or put a lien on it (which he also threatened me with).

My ERA realtor and broker have tried unsuccessfully to reach out to Mr. ** and Mr. Lars ** (the REMAX broker) to no avail. I called REMAX LLC, the parent company in Denver, yesterday and spoke with Amy in the Customer Complaint Dept. and explained the situation and she agreed to call Mr. ** to inform him of the situation, to be responsive as well as reiterate that Mr. ** intimidates me and that he is not to contact me in any way, shape or form especially in person. Since his phone call I have not slept or ate and have felt intimidated and bullied. As a 68-year-old woman on her own on a fixed income I find his motivation to sue me absolutely devastating.

I found out he gave the owners a negative connotation regarding my business. I would have to call or email him 2 or 3 times before he would get back to me. I wanted to use another agent within the agency because I did not feel he had my best interest in mind. He told the agent that he did have my best interest in mind and if I switched agents, I would lose the space. There were no other spaces available. I told him on May 8 I wanted the space and wanted to see a lease. He dragged his feet for two weeks telling me I had the space but he was waiting on the contractor's prices, then the landlords were reviewing the bid, then he wanted the financials from my partner (which I had offered the beginning of May when I gave him mine).

We are in the last week of May by now. My partner calls him and after a somewhat heated exchange, he tells her that a doctor is interested in the suite now and they are giving him first choice but he has a few other spaces to look at and won't make his decision for another two weeks. He told me that the dr. didn't want the space but the build out cost too much and the landlords won't make the renovations. Also, if I ask for any improvements that I won't get the space. Plus I asked if I could use my contractors for improvements after I moved in. He said no, that I had to use their contractors and I could not make any improvements. I could only paint and the only things that the landlords would do were remove a wall, clean and shampoo the carpets.

I finally signed a lease July 1. The wall was not removed, the space was disgusting, the carpets weren't cleaned, the sink leaked, the air conditioning didn't work, the windows leaked, plus I found mold. He wouldn't return my calls. The landlords told me they were told that I had my contractors doing the renovations. Now after I spent days cleaning, I find more mold. I am arguing with the landlords because they won't have someone come in and remediate the mold or remove the drywall or wood that is moldy. I can't offer 100% of my services or bring in new clients because of the mold. Plus they are relocating me or so they say not because of the mold but because this whole time, they told the doctor he could have the space but his lease isn't up till the end of September.

So the unethical agent put me in the space for two months knowing full well they were going to relocate me. This has been the worst experience of my life. I am at my wits' end. I have to hire a lawyer because they told the doctor they are putting him in the space that I'm supposed to be relocated to until they are finished gutting my current space to his needs. Both the agent and the landlords are lying, unethical cowards. Neither return phone calls or emails.

The Realtor, Craig ** offered inaccurate information. Simple questions, like does this mean we would be locked into a deal if we countered? Were answered completely wrong! Other times, he offered no advice or saw how the other agent completely duped us during negotiation. Just after this one transaction I am much wiser on what not to do or to do. You would think a seasoned realtor could have anticipated some of these tricks and been ready for it. But he was concerned with commission and not our best interest. We have tons of documentation showing they knew of the website issue but did nothing to help resolve this sooner. DO NOT LIST WITH RE/MAX FRISCO OR USE CRAIG ** - DO YOUR HOMEWORK!

I could understand if I was late dropping the check off, but they failed to do their job. What do they even get paid for? There has even been times where they have accused us of not handing in rent, calling us out, only to find it later. Also, we had an agreement with them before we moved in that they would fix a number of things, including a gas leak in the basement. None of that has been fixed. This company is complete and utter garbage.

I am furious with the level of childish and unprofessional behavior of this person and would have been willing to let it all go had she just taken some time with a better attitude to explain things to me. NOW I can't help but feel like she's hiding something and may have done me wrong! Worst experience EVER, and I've rented from a lot of places and have ALWAYS gotten the majority of my deposit back. Will never do business with a RE/MAX individual ever again.

I will never use RE/MAX for a sale or a purchase again as long as I live. Clearly they have agents who are not held accountable for their actions and are allowed to behave in any manner they see fit. They are playing with people's lives and this should not be allowed. DON'T USE RE/MAX.

From there, everything went downhill. Each time we called the Re/Max office regarding an issue whether it was downed trees from Hurricane Sandy, live animals in the walls, or ant and yellow jacket infestation that we experienced, we were told that someone would be out to help and no one ever did. I removed the trees, I paid for an exterminator and I just let the animals die in the walls (disgusting, I know).

After much pleading, the owner agreed to let us out of our lease one month early without penalty because we had found another rental home and did not want to miss out on the opportunity. We had Steve show us the new house which was also being represented by Re/Max (agent Myra **). We liked the house but the carpets were filthy so we agreed to take it on the condition that the owner of the new house will have the carpets cleaned professionally. Both Re/Max agents agreed that was fair, assured us it would be taken care of, and two days before we moved in, even called and said that the carpets HAD been shampooed so we were good to go. That couldn't have been further from the truth. Not only were the carpets so dirty, they turned our socks and feet black, but when I contacted the owner, he said neither of the agents had said anything to him about the carpets.

And finally, when I got my deposit check back from the first agent, it was $300 shy of what it should have been. When I asked why, he told me that was all that I had paid. So I pulled the electronic copy of the original check with the higher amount and sent a copy to the Re/Max office. The agent confirmed that yes, my refund was in fact missing $300 but no one was in the office to find out where that money might have gone. So that is where I stand today, on the blackened soles of my feet waiting for my $300.

Our home did not sell, no surprise. I did take their advice and went to the board of realtors and while getting my information around, I attempted to get their transcripts of the phone call I had made to them. They were unable to pull up the notes. They claimed the computers were down for 2 weeks and that this phone call happened during this time. Just to anyone looking at using this company, I'm sure they have good realtors and hopefully I just got the bad one in the mix, but keep any and all communication notes, text messages or emails. I would also recommend that you have someone else on the phone or in the room when talking to your realtor. If you suspect something, just remember that all realtors are held responsible for their actions. You can go to your board of realtors as I did.

On 07/12/2012, I call RE/MAX and spoke with an agent. I asked her if possible, could she contact the owner and ask him if he would be willing to let me pay the first month's rent of $995 on 07/19/2012 and the remaining balance of the security deposit of $495 on 08/02/2012 so that I could move in on 07/19/2012. I told her I had paid rent where I was residing and since they did not prorate the first month, I do not have enough to move in. She said okay and set me an appointment for lease signing at 11:00AM, 08/02/2012. On 07/16/2012, I called RE/MAX and spoke with an agent who informed that I would just wait until the beginning of the month to move in. We agreed on (August 2, 2012, my payday). I would meet with an agent. She instructed me to bring blank money order for $995.00 for rent of August; I will do lease signing then also (08/16/2012, my payday) pay the remaining deposit of $495.00.

On 08/02/2012, the agent texted me and said she would be a little late. I told her fine, I'll meet her there at 11:30AM. We met, went over the lease and before signing, I asked her "Is the owner going to take care of the dirty carpet, broken remote, garage door and painting?" She replied, "I sent him an email." So after I signed the lease, I asked her if she could also include asking him if he will be willing to accept a pet. She replied, "You put on your application that you have none." I replied, "I don't. I was just asking because my niece was going to college and she had to get rid of her (11lbs) Bichon Poodle." She replied, "We would have to contact him." I then asked her, "Do you people have any more properties available that do allow pets?" Her response was yes.

She gave the address for two other properties, told me to go look at them, call back at the office and let me know of my decision, and that an agent would be there and I can let her know. She then took back the lease and handed me back my money order. We left and I went out and looked at the properties. They were too far so I informed the agent that I would go ahead with the property. She replied, "Too late. The owner knows you have a pet and he is not going to let you move in." I told her no I did not; I was only asking. Therefore I asked her, "Could I put my $500.00 towards another rental since he is refusing to allow me to move in?" The agent replied, "No! We had to take the property off the market and we could have had other potential tenants, who may have wanted it." I replied to her, "Well I am not refusing to move in; you guys are refusing me."

I then asked her who gets the $500. The agent replied, "The owner, and I am not going to argue with you. I do not work for you. I work for him." I replied, "It is no argument. I just do not have $500 to just lose for the owner's assumptions." She then said, "I will talk to the owner again to see if he'll allow you to move in." On 08/03/2012, the next day, an agent called and left a message (saved) - We have an investor that will be purchasing the property. If you can hold out for 3 weeks, they will be willing to accept a dog. That way, you will not lose your deposit. Again, I never said I have a dog. Now they are telling me overnight that an investor is going to be purchasing.

On 08/10/2012, I spoke to an agent about how rude the agent spoke to me and I felt I should not lose my money. She said she would speak with the agent and see what she could do for me. On 08/12/2012, the rental property is still posted on the market. On 08/17/2012, the agent called and left a message (saved) saying, "We did not forget about you. I know you got to get your kid in school and the agent is trying to contact the owner." Duh, what happened to the investor? On 08/17/2012, an agent called (left message saved) saying, "You've been approved for the property. We are going to have the carpet cleaned on 8/22/2012. You can do the lease signing then or the next day, 08/23/2012." I had been approved since 07/03/2012.

On 08/28/2012, an agent left a message (saved) said, "Calling to make sure you still want the property. We have not heard from you in a while. If so, we need to do the lease signing by Friday, 08/31/2012, because they are going to be out of town. If not, we can do it by 09/03/2012." Now at this time I have exhausted all my funds by living in a hotel and they were not willing to wait for me. Therefore, I have been living in the hotel since 08/02/2012. I also had to pay my storage fee of $85.00 for August and September, $170.00.

I submitted this above letter to Legal Shield. They contacted the above business, RE/MAX, seeking a refund. Despite their efforts to resolve my legal matter without litigation, the opposing party appears to be unwilling to settle. Therefore, they recommended that I pursue small claims action in magistrate court, which at this time, they have determined to be proper venue for a civil suit in this case. Unfortunately, I am financially unable at this time. Also, after asking me to wait for 3 weeks, they decided to raise the rent to $,1050.00. They have rented the property out.

I also have contacted the BBB on this company with a complaint. Be very cautious when dealing with this company. They take advantage of people and something needs to be done about the office at **. I have also contacted the listing agent-broker and her name is Ivy **. She also refused to give us our refund. When I tried to call the listing agent, Steve **, he told us to kiss his ** and he's not giving me even one red cent back. I think that this will be described under unfair housing. He's a liar and he needs to be stopped by the Texas Commissioner Realtor. He should not even have a license.

At no stage were we rude. We just wanted to put an offer in. It’s not up to her to decide yes or no. It's called negotiating, we put an offer in, ridiculous or not, and the seller not the agent comes back and either counter offers or says no we won’t budge. I'm sure all your staff knows this by now! We told her clearly we will be paying cash! She today sends my wife an email asking for proof that we can afford the bond! We are paying cash!

I'm truly sorry to say, I think there's a problem with her. For all she knows we could have accepted a much higher counter offer. She is arrogant and totally disgusting and definitely dropping the good name Re/Max used to have. As long as Re/Max management knows what kind of sales person they have working for them, clearly business is great for your company.

I waited 2 weeks, didn't hear from her, so I e-mailed her telling her that I had 2 people wanting to see the home, and I needed the key. If she couldn't find it, then she would have to have another one made, as I didn't want to take the door off. She said she mailed it to me and it got lost in the mail and she would not have another key made! Give me a break! This office is in Shelby, N.C. and this is the worse realtor I have ever seen!

Furthermore, neither of the agents attempted to refer me to another agent if the case were to be that they were just too busy. All of the facts alone show me that I have been a victim of discrimination. One more important fact is that ** seems to have deleted my registration from his website. And I am no longer able to view any rental properties that I once was able to see prior to his last email about a follow-up because he initially stated he was out of town with family. So I was patient enough to wait in hopes that we would be able to meet and move forward with my rental search when he returns. I'm not a bitter person and I don't like to be mistreated for any reason. So what personal issues these agents have I will leave for them to settle with God. Hopefully, others will see that discrimination still exists and it’s not only unjust, it is also unethical and immorally wrong. I could be a billionaire and neither of these agents seems to care one way or another and it is very troubling. But I have faith that I will find the best there is for my family and so I won't let RE/MAX stop me.

On several occasions, we have waited over two weeks for the rent to come into our account without any notice. First, it was the accountant on a 3-week vacation with no notice to us that we would be getting out rent in much later than usual. And this time we have not been able to contact Shawn yet. He doesn’t return voicemails and takes days to return emails. After reading through the contract, there is no set amount of time from when RE/MAX receives the check to when they need to get it to us. The entire contract is written for manager protection and not owner protection. They remove all liability to themselves, charge you an arm/leg if you fire them, and guarantee you no security or protection. I will be terminating my contract with them as soon as my year is up (with 60 days notice, of course) and take my business to someone who is willing to work for their money.

Her comments are rude and unprofessional like, "you all know nothing about maintaining a home", which was delivered via email. We were homeowners for 20 years, but chose to rent for just 2 years, prior to making another home purchase in 2012. She is very cheap, and does not want to pay for any of her house repairs that clearly needs an upgrade. She blames us, so that we will pay for the repairs. Paying her $1,850 rent a month, and she expects you to fix her 43 year old house, is a huge mistake.

I think my house was shown just one time in the next 2 weeks, so I told them to lower the rent to $1,500 per month, but no lawn service. Meanwhile, my mortgage company for my new house I was purchasing, is pressuring me for a lease agreement, as without a lease agreement for 1 year, I won't qualify for a mortgage. Tracy showed my house a week ago (1/25/12), but I did not hear back from her the next day, even after calling her for feedback. I called Mark the next day (Friday, 1/27/12), and told him it's been over a month since they have listed my home, and that I need a lease agreement by the weekend, because I was supposed to close on my new house on 1/31/12. He told me he has a couple of people interested, and he'd get it leased by the weekend. I asked him what happened with the people who looked at it 2 nights ago, and he said he would call me back when he got back to the office. He never did. I called Tracy and left a message. When she called me back, she said that the people who looked at it were nice, but they had a dog. My ad clearly states no pets, and Tracy knew that since she was the one who listed my property. I was not happy, because every time my house is shown, I am supposed to be gone, and it is inconvenient.

I depend on my realtor to qualify people before showing my house. I told her I wanted to terminate my contract so I could find another realtor who would provide a better service. She apparently spoke with Mark about it, then texted me back, and said they would not do that. She said Mark would call me back, and she assured me they would get it leased. Mark again did not call me back. I thought for sure that they would be showing my house over the weekend, because of what Tracy said, and Mark had told me earlier in the day. My house was not shown at all over the weekend, and it was a beautiful weekend weather-wise, and that is when people are out looking at houses. Meanwhile, my mortgage company told me I could close as late as Friday, 2/3/12, but after that, my locked interest rate would expire (and I will have to pay even more money than I already have to get the same rate). On Monday morning (yesterday), I emailed Mark and told him I wanted to terminate my contract, because I was dissatisfied with his service, and tired of his empty promises.

He wrote me back, and said he had a woman who wanted to come look at the house at 3:30, and did I still want to terminate the contract? I said no, I'll wait and see what happens. So I left my home at 3:15, and went home an hour later. Since no cars were there, I assumed Mark and the woman had already left. I called him to find out the outcome. He hadn't even come, because the woman changed the time to 5:30, yet, he did not call me to let me know, so I wouldn't leave the house unnecessarily. So 5:30 comes, and I left the house again. The centralized showing office called me while I was driving, and said another realtor was going to show the house also at the same time, and I told her to contact Mark, to see if that was okay if they showed up at the same time. An hour later, I called Mark to see if I could go home (if everyone was gone), and to find out the outcome of the two showings.

He didn't answer his phone, and my call went straight to voice mail. I left a message and asked him to call me back, as soon as he got the message, so I knew if it was okay to go home. I waited about 15 minutes, and got no call from Mark. I went home anyway. My house didn't look as if anyone had even been there. A few minutes after arriving home, I got another call from the centralized showing office, letting me know that the other realtor's client did not show up. This morning (1/31/12), I got a call from Mark's office, stating that his customer changed the showing to 5:00 today, so Mark never came, and never even bothered to let me know, so I wouldn't have to leave the house. I was very upset by this time, but since, once again, I was told that they would have a showing later today, I decided to hold off on terminating the contract. I told the secretary at Mark's office to have Mark call me when he is on his way over, so I would know he was definitely coming, before I left the house. I received no call again from Mark. So at 4:45 this afternoon, a couple appears at my doorstep, wanting to look at the house. Since Mark wasn't here, I said I would gladly show them the house. After a few minutes, it became apparent that they thought the rent of $1,500 per month included lawn service. I said no, it was $1,600 per month with the lawn service, and $1,500 per month without. The couple then said that that was not what the ad said.

They said the ad stated $1,500 per month, including lawn service. Again, I was not very happy. Mark did show up, around 5:05 or so, after I had already shown the house. I told him that the ad he had posted was incorrect, he acted like he knew nothing about it. I continued trying to "sell" my house to the couple, while Mark said pretty much nothing. The couple said they still had another one or two houses to look at. They did like my house, but not without the lawn service. After they left, I talked with Mark. He said he still had someone to look at my house tomorrow. I pretty much told him I needed a lease agreement last weekend, but he said he would call me when he got back to the office. After he left, I looked up the listing ad under **, and sure enough, the ad states that the rent at $1,500 per month includes lawn service.

I decided at this point to let the couple have the house at that price with the lawn service, just to get it rented, so I can close on my new house. I called Mark, and told him that the ad does incorrectly state that the yard work was included at $1,500 per month, and asked him to call the couple, and let them know that I would agree to that (but only to that couple, and no one else). He said he would call them, and tell them. I asked him to call me back, but an hour and a half later, he has not. At this point, I could very well lose my new house, by not closing on time, and also lose all of the money that I have so far invested in it. I don't know what to do.

I will not use a Remax agent in the future because they seem to be unprofessional. She could at least called us back!

Betty would disappear for days at a time, made promises and commitments she did not keep, used intimidation and threats to attempt to get what she wanted. She lied. She was forgetful, even changing her answers to questions two and three times in one sentence. Her irrational behavior created chaos. She was negotiating the offer while at the death bed of her sister but in spite of several requests from me and the buyer, she would not turn the transaction over to another agent.

I made several requests for help to her broker, Bill **, but he either did not try to help the situation or Betty ignored him. When we closed escrow, I still did not have a ratified copy of the contract. Betty was still trying to negotiate concessions for the buyer up until the night before closing and threatening not to close unless I agreed to her demands. She seems to have a limited knowledge of real estate law and ethics.

On the morning of closing (7/29/11), I was taken to the hospital with chest pains and severe exhaustion and anxiety. I was admitted to the hospital for 24 hours. While I was in the ER, on or before 11 a.m. of 7/29/11, even before the sale was recorded and after the lock box was removed, Betty entered the property. She was clearly trespassing and had no permission to be in my home. I had no idea how she got in. Notice of recording took place at 1 p.m. and our agreement said I had until 5 p.m. to vacate.

At 3 p.m., Betty and the buyer were in the property with a locksmith changing the locks. I have never been permitted back into the property since I was taken to the ER in an ambulance at 9 a.m. on 7/29/11. I have witnesses to all events and timelines.

For three days, I had no shoes nor change of clothing. I'm a diabetic and my meds and glucose meter were locked in the house; all other medications, $2400, my passport and personal papers, all my personal possessions, furniture, original art work, antiques and everything I owned, was locked in the house and I was banned from entering. Betty and the buyer confiscated my contract file from the house, with all my working papers, disclosures, and counteroffers. I have no record of the negotiations or agreements.

There were times when Betty harassed me with texts and email up to 10 per hour with irrational demands and threats. In my opinion, this woman should have her license taken away and not permitted to cause the distress and harm to anyone else. And her broker should be reprimanded for permitting an agent to function in this destructive manner.

I was permitted to send movers into the house on 7/31/11 to remove part of my possessions but I was not permitted access to the property. At this point, quite a few things are still in the home. And the new owner will not permit my personal access to identify, remove or retrieve my possession. The emotional and financial devastation of this situation is terrible. I'm under a doctor's care, am disoriented, can't sleep nor eat and shake all the time.

I have asked repeatedly what the agent and buyer's goal is; what I need to do, what they want from me. And I get no response. I will be contacting the corp, REMAX offices, and the Board of Realtors with my complaints.

I went to the Remax office, saw an agent (Pedro **) who showed me the restaurant with Juan **, the agent who had listed the restaurant and also working at Remax. I was interested in the restaurant but wanted to start by the 1st of March 2011 only. The agent told me that he would talk to the owner but I needed to put a deposit to secure the deal because other people were interested in the restaurant. I went back to the Remax office and I gave the agents a deposit of Euro 5600. The agents gave me a letter of intent stating that they had received the money for the purchase of the restaurant, and that the balance had to be paid by the 21st February providing that the owner accept the terms. The letter that the agents gave me was written on a blank page and not on Remax letterhead. When I questioned this, I was told that it is the normal practice of Remax and it was confirmed by the secretary who acted as translator and typed the letter.

A week later, I saw the agent who told me the owner was in Roumania and would come for Christmas in Marbella. Early January 2011, I saw the Remax agents again, who told me that the offer was not accepted. When I asked for the deposit back, they told me that I had to wait for the 21st of February, the date that was agreed in the letter of intent.

In March, I went to the Remax office and was told by the manager Monica ** that the two agents I was dealing with had left the company and one of the agent had written a post-dated check dated 30th June. I told Monica ** that this was not acceptable and I was expecting Remax to reimburse me but she told me that the owner of Remax Marbella refused to reimburse me because the agents were "freelance" agents.

In July, I deposited the check in my bank account to find out that it was not accepted due to insufficient amount. I went to the Remax office and talked to the manager Monica ** who told me that there is nothing Remax could do, because I did not make the deposit with Remax Marbella. I was shocked and disgusted with this attitude and I specifically used Remax because I knew the company and dealt with it in South Africa and thought it was a reputable company. I believe the owner of Remax Marbella lives in Madrid. In addition to losing Eur 5600, my bank charged me Eur 224 for the bounced check and Eur 32 for charges for the deposit.

I would be grateful if you could help me get back my deposit and additional charges and hope to receive a prompt reply.

(6) Large amounts of termites. In regards to number 5, I've been paying for two properties for a couple of months.

During this time, RE/MAX was adding $50 to the neighbor's rent for water. In regards to number 2, the EPA will be inspecting the septic leak outside on June 8, 2011. RE/MAX is now at slumlord level. The end result is that RE/MAX has found a way (loophole) to steal money from the renters and property owners. Example, to replace a two screen doors for the owner of this property will cost about $400.

Emailing Teri ** (agent) and Glenn ** (property manager) on a daily basis became useless. Finally, I walked into the office to give a list of immediate demands/repairs to the property manager, Glenn **. Of course, it was ignored. They sent a plumber, about a month ago, and nothing has happened since. I notified them stating that I'll need my deposit back immediately and this was ignored. So, I figured I'll live here rent free for a month and put up with very low water pressure and my feces on the bathroom floor. Sounds disgusting but I'm not leaving my hard-earned money in their dirty hands.

I believe that it is against the law and its entirety for a professional real estate agent to disclose personal, pertinent information about a tenant and/or their families to persons throughout the community to try to get them to pass judgment on my wife and I for no reason at all, simply because we are not of ** race! With that being said, I am sure that if we were the people who passed judgment on our realtor Mark ** and his life partner, Ron for being homosexuals, sex addicts, and swingers, I am sure that they would feel that their whole world was falling apart.

My wife and I were shocked to hear the news about the previous cases of Americans that came over to Puerta del Mar and were treated like outcasts, stalked and harassed by Mark. This type of behavior from a so-called "real estate agent" is totally and completely unprofessional, disturbing, and psychotic. I have always heard wonderful things about ReMax and their agents; however, in this case I cannot say the same. I believe that ReMax needs to do psychological testing on all of their agents before offering them a position that requires doing business with people because if not I believe that people who share the same views and beliefs as Mark ** can end up costing ReMax a lot of money! And I do not mean that in a positive way.

In my opinion, I feel that this man has ruined the reputation of the ReMax Real Estate Agency. My family, friends and colleagues will never utilize ReMax for any of the services in which they offer due to this experience. This experience in itself has left a very terrible taste in our mouths and we refuse to subject anyone to do business with this man. He will make you regret the day that you ever met him! In closing, this man is nothing more than a straight-up coward, a low down excuse of a business professional, a walking debutant queen in a cheap pair of penny loafers. Please, we are asking you to deal with any other real estate agent other than Mark. He will try to ruin your life, your reputation, your happiness, as well as your faith without even knowing you personally or spiritually. Good luck to you in your search for a great realtor, Mark is not the one for you. I am suing in Mexico for deformation of character and confidentiality of information being disclosed by a realtor.

The Re Max Office located 100 Hwy 17 S Little River, South Carolina and the Agent name was Jewell **. Not only was she unprofessional ,she never fully disclosed the rights as a buyer's agent and never represent my family 100%. I had to pay over $600 in attorney's fees to protect my family from Agent Jewell **'s threats of courts and litigation. She would put us thru if she was not paid her 3% commission. Her mistreatment practice of back dating contracts and then threatening your "clients" about the contracts signed.

Her practice of threatening builders in front of my children and telling him not to disclose price changes to me is unethical and immoral. Her practice of wanting to have my builder add the 3% commission to the cost to build my house without telling me the builders client was unethical and immoral. My builder had to inform me of her intent and felt she was trying to manipulate him into a contract against my family and for her best interest to obtain her commission by any means possible.

Her mistreatment of this situation is despicable and appalling. Not only did this Agent rob the chances of my family getting the land we were looking for and prevented us from dealing with anybody in the future. She has destroyed dreams. Her experience has left us with never wanting to deal with a Re Max Agent or Office again. At the very least we deserve an apology and if another agent could correct the errors made and allow us to attain the property sought. Allowing this family to start afresh with a new agent, new agreements and attitude would refresh our trust in Agents in the Re Max Corporation.

Today was the continuation date and they have amended the January rent because she found the receipt. Now that they have not found a tenant, we should pay for a part of March and April rent to the tune of $896.00. They lied in court and already have someone in the house. We owe for the clean up in the amount of $250.00 but not the prorated rent that they are seeking. I am seeking legal representation for the appeal process.

After the poisonings, I went to the "realtor" to tell her of the terror and to request more information on the previous owners/deed holders. She told me that she had heard that the house was haunted, but had no idea of the problems with it. When a realtor knows that a property is "haunted," they are supposed to disclose that. She disclosed nothing at all. She also said that she knew nothing of the previous owners, and had no information at all on the "bank" or how to even get a hold of them because she said that companies "'merge" all the time and that there was no way of knowing "who" the bank was/is now.

The whole five years of this purchase has not only been a continuing nightmare of hardships, but an ongoing list of one disaster after another. I have missed out on a lot with my child because I had been so sick ever since we moved in. I have lost a lot of friends because I never felt like even visiting people. I lost a few "relationships" due to my condition of health, and have not been able to work out of the home.

When I first moved into the house/town, I had invested a lot of money in starting a Floral/Design shop. I had it pretty much set up and ready, but I quickly grew too sick to carry on with the plan. So, now, I am on SSI (hopefully temporarily), but it is not even enough but to pay two monthly bills. The whole time, especially now, is a constant financial struggle. I just feel that someone besides my daughter and I should also be responsible for our undeserved punishment of being suckered into the false claim of the promise of a "home."

There is no way for any business owner to ascertain how many promotional items have been printed or distributed, as this information is not released by either Carla ** or Brooke **. A complaint by conversation with Ms. ** went unanswered. Her manager, Carl **, told me the situation was unfortunate. Edmonton Re/Max owner/manager, Pat **, did not reply to my registered letter. Four months after Carla ** was informed of this situation, Brooke ** continues to promote her advertising using Carla's name. I paid $1,460 in cash to Brooke **, and have received absolutely nothing for my money. The complete story can be seen here: **

The next day, Bernie** called my home to see if we were interested in seeing the property that I was looking at on the Internet the day before. I explained to him that I was just getting an idea of price because my husband and I were considering selling our home to downsize.

Let me explain that my husband is 86 years old and got very ill about three years ago by a disease that left him with a damaged nerve along the right side of his face that has caused him to suffer a permanent disability. My husband has an imbalance problem along with hearing loss and a slow thought process because of his illness.

Bernie then asked me if he could come out to talk to us about listing our home for sale. I told him that would be fine and asked if he can make an appointment with us in the evening because I am at work during the day. There was no time he could make to stop over after my working hours so I told him it would be fine if he wanted to come by during the day when my husband was home and he could leave his material with him and when I got home I would look it over with my husband and if we decided to go with his office to list our home we would call him.

So a few days later Bernie came over well I was at work. When I got home, my husband told me Bernie has a pre-typed contract to list our home and he had fast-talked him into signing it, including having my husband sign my name for me since I was not there. Within a couple of days the "For Sale" sign was put up and when I got home I saw that Bernie **'s office was in Naperville IL which is about 40 minutes away from our home in Schaumburg. I had no idea he was so far away since the house I was looking at on the Internet was located in Schaumburg. I then got out the contract that was just a copy of the one John signed, only ours was blank where all the signatures should go and saw that he had us listed for one year at a 6% commission and a $395 administrative fee to be paid at closing! My husband, in his right frame of mind, would never have signed such a contract and I never would have either. Also, the fact that he was so far away was another reason both my husband and I would never have considered his office as the listing agent.

I called Bernie to let him know I was not happy about any of this and he basically told me there was nothing I could do because it was a binding contract. I then contacted Remax's corporate office to complain that we wanted to cancel the contract and they referred me to about three other people and in turn the last person I spoke to referred me to the broker. My husband and I then drove to the Remax office to see the broker and he wasn't in. I left a message with the girl in the office to have him call me and she took my number and said she would let him know to call me.

Later that day Bernie ** called again and spoke to my husband and he told Bernie again that we wanted to cancel the contract and go with a Remax in Schaumburg and Bernie told him we can't cancel because it's a binding contract. My husband told Bernie that I, his wife, never signed the contract and so it couldn't be legal or binding and Bernie got mad and said, "Well, if you want to debate that". My husband just told him we would see him in court and hung up. I have since contacted the Attorney General's office, the Board of Realtors and called about eight different people at Remax. I have not heard a word back from anyone at Remax.

My husband and I went to see an Attorney yesterday who has sent Remax of Naperville a demand letter to cancel the "illegal" contract and so now we are just waiting to see if they will finally get the message. I just want other consumers to be aware of Remax's practices. Bernie ** had no right to take advantage of an 86-year-old man with medical problems that made him misunderstand what he fast-talked him into signing. I will make sure to tell every person I know about this and the scam he pulled! Also, since Bernie listed our home he has not once brought a potential buyer over or called us to follow up with advice or anything. He basically just wanted the listing on his books and figured some other realtor in our area could do the work to sell our house. I am angry and disappointed that a company as big as Remax would have such agents represent their name. Just beware!

This may result in possible loss of rental applicants and tenants. I am unsure how long the sign was in place since my property manager is in Hawaii for a few days. It may cost up to a month's rent, or $3000, if the sign was there for any period of time. In the meantime, I have no sign to place on the property to indicate that it is for rent, and the cost to replace the sign could be $200.

My Insurances won't pay damages, Farmer's Insurance I've fought with 3 yrs. Also I have had treats on my life. Atty supporting client against my case has done many things not according to Mich Laws, without court orders. Even had abusive levels of harassment, Police, State Police won't take seriously enough. Please warn Alpena Taxpayers that Judges up there don't take justice seriously, making up new laws as they go along. So no taxpayers are safe in Alpena County. The opposing party has not paid any taxes, debts or leans in over a decade. I've been financially abuse into bankruptcy or almost. Where is justice anymore? I've not seen it in two decades. We are still waiting for a court judgment? The opposing Atty. has our $'s in escrow against our wishes.

My agent called you several times due to the fact that we did not hear anything well after our offers’ deadline. Finally, you responded after several e-mails and messages. You indicated that you were going to accept multiple offers and that you had 2 offers of $250,000. You told my realtor that you were going to review the offers and make a decision on Thursday. A few days later, you called her to see if we were still interested. We had decided to make a higher offer over the amount that you told her you received. We were hopeful that you actually called us to see if we were still interested.

It is now Saturday and we have no answer. I decided to call you at 9 am on Saturday to try and get an answer so I could move on. You answered the phone abruptly. You never even stated your name or the company you represent. I thought that was unprofessional. When I asked, you said yes, you were Mr. **. I said I wanted information about the property on Seneca. You said, “I will call you back,” and you abruptly hung up on me. That was the entire conversation! I was in mid-sentence giving you my phone number and you had already hung up in my ear. At 8 pm, 12 hours later, I still heard nothing. I am surprised that you feel it is okay to treat people this way. I know it is not required for you to inform me that you decided to take another offer or even that the property is no longer available. However, if you want to be respectable, it is the right thing to do.

I will never use ReMax and I will tell everyone I know that they employ unprofessional, rude people! Every chance I get, I will tell this story and I will be sure to mention your name and the company you represent. I am in the process of writing my review of your business and filing as many complaints as possible. I hope you will take this as a learning experience. However, if you have been doing this for 14 years, I doubt this is the first time you have acted in this manner.

However, finally I was pressured into selling the house during my illness and of unsound mind. This was due to severe symptoms from the onset of a Heart Infection. It was the Agent that took me shopping to the Doctor and she was the only one coming to the house. March 31st, I was forced to accept an offer and waive all conditions the Agent was very expeditious in getting signed and done. On April 19, I was admitted to the Hospital. On April 22nd when the doctors advised me of my severe heart problem, I called the Agent and asked her to convey to the Lawyer to stop the sale of the home and let the Buyers know that there is a change of plans because I am going to need the house to recuperate for a long, long time due to the major heart surgery that I will have to undergo. I was more worried that the Buyers have time to find another home since the closing was not going to be until June 31st. The buyers would then have the chance to look for another home.

The long and short of the story is that the Agent did not convey the several messages I passed on to her to have the deal canceled even if I have to pay for damages. I was hospitalized for 3 months and came home with needles in my arm and visiting nurses because of major heart surgery. The Agent then took me around in that condition to look for other houses. Because I was vulnerable to a lot of situations and just want to feel better, it did not occur to me that she did not convey all the messages to her friend, the Lawyer, that I wanted the deal cancelled or at least try to get me out so that I would be able to recuperate properly. Due to her conduct, I suffered major damages and am still suffering. I feel the Agent breached my trust and I am wondering if I have grounds to sue.

Now the situation happened in June 2007, I filed a complain with RECO August 2008 to see if they could find out what happened. I feel I did not present myself well as I was still not well. They did not finish their investigations until June 2009. Their letter got lost in the mail and they had to mail me another one. I believe in July 2009, I started to look for a lawyer to help me file a claim of Breach of Trust. Before I could find a lawyer, I had a stroke and was hospitalized. I did not feel better until around Oct. 2009 and I wrote the Agent a letter about her trust and all that happened and gave her a chance to come and talk to me so at the very least I could be at peace. She did not respond. I am thinking of filing a small claims based on Breach of Trust but am not sure of the Statue of Limitations and if it would apply in my case due to my severe disability, physically and psychologically.

No one should lose their home under such circumstances and I often wondered if the Agent could have done something to prevent the Sale and should she not have documented everything concerning the sale, all the conversations I had with her from my hospital bed about getting me out of the deal to what I get to understand she did not even convey that to the Lawyer.

The termination of Decedents Property has a new UCC code with different numbers. I believe then made it into an estate and wasn't in two names anymore. How does a real estate company like RE/MAX have me purchase a Title Warranty and HSA Warranty when the house wasn't titled correctly? I don't believe any company would give this house and warranty. As the consumer, shouldn't I have the trust that the agent would make sure all documents are ok to use? The warranty supposedly purchased has Title 100 Inc. name on it, why not Re/Max Title 100. I was charged 670.00 dollars. My money was real, I’m not too sure about the documents. The water bill document is part of the warranty with the file number same as the warranty number City Hall also has file number as the warranty.

I have never saw a Title warranty with these added to it. Even a different owner's name crossed out then a new name added. I have document that have been notarized but then no expire date, I don't think it goes in affect. Again people beware of long closing's look at things good to not be scamed. It takes so much work to figure the mess out and who will Help you.

FYI licencing and Registration, HUD, OCI. Research to learn were to go If your as unlucky as I have been. If no attorney was involved with the transaction of a house and deeds being done wrong people could probably have an attorney. I unfortunately have this issue so it's a bit harder to do. Watch your closing on home's and bring a good attorney you trust. Our world needs to have morals and ethic's this is why the Nation isn't doing well. Waiting for someone else to take on the responsibility. Emotionally exhausting in many way's. Money gone in many way's with this transaction handled poorly. That is a nice way of saying it!

No one had information or the documents from closing. Now I have put the heat on with both companies and now I know why no one wanted me to be asking any questions for my documents. The authorization form signed by one owner was not correct, along with tax bill as if one owner for this property. The Sellers name starts out with one name as it's an Estate. Money deducted escrow, insurance for the house HAS. This charge doesn't go one until it switches back to the other Sellers because Estates don't have the ability to have this insurance sold as is. Not in my home sale, the rules were changed by many. I especially like the $3,166.02 for county taxes for the buyer. When did we start having city and county taxes?

The escrow for me was $500.00, but when I went to the Brookfield Title 100 to pay an electric bill for this house, I was told there was no escrow for this home. My documents say there was an escrow. I believe that is why no one wanted to find my closing documents, the truth would come out. Between Bill, Connie and Jackie, didn't anyone care how this would emotionally and financially affect people? I like the $670.00 for owner's title insurance and Special Assessment Letters with no signatures, but we appreciate your business as a kick in the pants. No one was to see this document because it was the Estate at that point.

Everyone, beware of closings. I wouldn't do one without an attorney present. Mortgage/Real Estate crime is on the rise and is being investigated. I never heard of it till it happened to me and researched it on the Internet. If a closing seems like it's taking to long, mine sure did. Beware of too many documents being signed. I will be doing complaints on all involved with my closing. Good thing you have a good amount of time to do complaints because what was done was so wrong, the discovery law is in my favor. These people just sat and watched me sob at my closing. I grew up in this house, lived next door for 20 years to my dad. My son at 18 months died at this home. My mom died at this home also and was saying goodbye to my dad that day.

On September this year, I shared the cost of $288.75 with condominium management to fix leaking warranty by seller, but seller refused to pay. According to current legal system in Ontario, this money is non-recoverable. Even Mr. Herman ** acknowledged that he has no effective idea how to help me recovering the money. Because of his negligence on the job, I suffered the loss permanently. I strongly request you to refund $288.75 directly to me on behalf of Remax Twin city Realty, Inc. because of employee mistakes if you still think that Remax Twin City Realty, Inc. is the company which put client's interest on priority. The consequence of this is the fear to believe any real estate agent. The home suffered physical damage. Some fixation fees, couple hundreds, never have hope to recovery. The response to my written complain from the manager Mr. Adrian ** was disgusting with no heart.

There was a closing authorization document signed by Debra **, and Bill ** allowed the other owner to appear to be the only owner for this house. The other owner is my ex-sister and Bill ** knew we didn't talk and I was led to believe that he was to be fair to both owners, not the case. The whole time it was up for sale, I wasn't to be involved in too many decisions. My husband was left out of the emails, but was in the contract for them. The other owners had emails sent, even not being on the email contract. I believe that of Bill ** is not following fiduciary duties. My loss is approximately $40,000.00, but I also believe that real estate/mortgage fraud took place. Made up charges on false docs were then applied to the HUD statement. Do criminal charges have to be charged before any attorney can help me? This is a huge mess.

Here are the following documents which I once again encourage you research for yourself via the records which you posses already. In case you don’t recall, I am speaking about the $750.00 which is owed to me by either yourself, the owner of the Apartment, or Re/Max itself. I was the tenant of Apt 1, Hollywood FL 33020 from Mid March 2009- February 28th 2010. As per the contract that I signed, I was to pay first, last, security and the partial month of March before the move in could be official.

Enclosed is what I feel to be sufficient evidence that you and your company neglected this binding contract by not refunding my payment for the month of February which was paid in March 2009 and then again in February 2010 by mistake. I made a cashier check out to Rent 1 Sale 1 Reality on March 10th 2009 for a total of $2,400, which if broken down would equate to $750 for the first month rent of (April).

Last month rent $750 for (February) and one-month security of $750. Out of the initial cashier check amount of $2,400, there would be $150 remaining, which I believe was used for the purpose of the rental services used. With that being said, I have enclosed a copy of the initial check for $2,400, first rent check, which was dated May 1st for $750.00 and also a check for $800.00 which was paid to you for the last month’s rent plus the $50.00 which was admittedly owed but I should not of made that check out to you for the last month since it was prepaid a year prior. All that should have been paid to you was the last $50.00 of the January’s rent payment, which I missed.

As per our last conversation about this issue at your office, you promised me you would look into everything and not to worry. You assured me that you would be in contact with me within a few days. 3 months have passed and I still have not heard back from you and you have refused to return my phone calls on prior dates.

Something so simple should not have escalated to this level but at this point, I see that you are being extremely complacent with this and I will follow up and have this issue resolved at any means necessary so I don’t advise ignoring this any further. I will be sending you a copy of this letter via certified mail along with contacting Re/Max corporate offices and sending this letter to inform them of this continued issue which I feel I am having with you.

Bottom line is that for one full year of rent and one month of security will total $9,750 + or the partial month of March. As you will see once you decide to review all your records I have paid you $10,500 which is a difference of $750.00.

Lisa was the one who initiated an email to us, that the market was better and did we now want to sell. I think it was highly unprofessional of her to call one hour ahead to cancel. If she didn't want to work with us, proper notice should have been given. I do hope some letter to her or disciplinary action can be taken. I will certainly be sure not to recommend her services to friends or neighbors. I would like a response concerning this situation.

Herman had stolen the money that was never used for improvements to my home! Flagstar knows I have a lawyer and knows of my complaints. Flagstar took no action toward Herman and continues to harass me daily because I’m behind mortgage payments and sends out threating letters to close my escrow account with the little remaining funds, even though I have an lawyer. I am barely making my mortgage payments and my living expenses. I have ulcers. I'm emotionally stressed and tired! Please help me if you can. I'm a single mother of three. Thank you.

The deposit is $4550 plus interest. I didn't do anything to require repairs. And I gave her the opportunity to inform me of anything she thought was wrong while I still could be able to dispute, repair or at least document if necessary.

A few days after, we moved in. The owner of the home came to look at the carpet, as she had new carpet put down. I asked her to wait, because I needed to put the cats up for they would try to get out of the house. She was upset that I had cats in the house. I called RE/MAX and explained that the owner showed up unannounced and what she had said about the cats being in the home. Again, I was told, along with my husband, not to worry about it and that the cats are not a problem. They said, "We see no issue with you having cats in the home." Today, April 5, 2010, I received a call that I have 10 days to get rid of the cats.

I will never rent from or have anything to do with RE/MAX ever again! I have a year-old daughter and a 6-year-old son, my self, and my husband. Now I have to find a new place to live. I have only been here for less than 2 weeks.

The cabinets are off, the tile is broken, the walls are damaged, the bathroom showers leak, the sky light leaks, and a million other issues that were supposed to be fixed before I moved in. None of which had been fixed. But 2 days ago, they sent a guy in to do estimates for all the damage that needed to be fixed from the last tenant. I feel and know now I am dealing with a slum lord along with a horrible company RE/MAX who lies.

She also refused to work with me on other potential deals and stated verbally that she would not show me other potential properties if this didn't go through. By the time this happened I wound up already seeing another property and placing an offer with another realtor (my mortgage person), and informed her of this and my subsequent desire to be removed from the contract. Later the same day she called to say the original home was mine with my terms met if I desired. I declined.

When I first signed the contract I qualified for a mortgage (barely due to my credit score and also the loan amount was very small). Over the course of 10 months laws and rules changed and I no longer qualified for a mortgage. I wound up having to back out of the process and start over. I had paid 350 for a home inspection after being told the short sale was approved in writing (which it was not, I wasted several months waiting for this home that never came through. It is now backing on market for 49K (my offer was 55k). As I researched comparables in the area I found out that homes in that neighborhood have not sold for more than 45K, many as low as 22K, 29K average seems to be in the 30K range. Outcomes I would like to see are reimbursement for home inspection and damage to my credit score, this realtor to lose her licensing. She added me as a follower on twitter and subsequently my account was hacked and many of my contacts, professional and otherwise received a ton of spam email as well. This caused quite a bit of embarrassment.

Also, the sump pump stopped working 3 weeks ago and I believe that the sellers didn't hire a professional to fix it and instead, tried to fix it himself. Additionally, the house was a mess when the sellers moved out with things inside and outside of it and molds in the toilets. The grass hasn't been watered and is now dead and all this is supposed to be resolved and fixed as per usual agreement between the buyer and seller when the seller had marketed the house. The sellers should maintain it the way it was when they marketed the house. The house was not a bankrupt or as-is house. So I believe my problems is substantiated and needs to be addressed because when I bought the house, it is for those terms that I had agreed to buy the house as. I called my agent's broker and I was also told that they will contact me, but that time never came.

Two years later, I found out how bad polybutylene pipe is, but then it was too late. I complained to ** and her office manager, David **, but my complaints were ignored. After that, I complained to BBB, Consumer Affairs, and Real Estate Commission. All they did was bounce my complaint back and forth, and argue over which agency had jurisdiction over my complaint, and no one did a thing. In the end, they all said too much time had passed and it was too late to do anything. Hiring a lawyer was out of the question because that would have cost more than replacing the pipe. ReMax and agent Jane ** totally failed to represent me properly in this transaction because she should have warned me about the polybutylene pipe and negotiated a reduction in the price of the house to offset the replacement cost to replace this defective pipe.

Ultimately, I had to replace the pipe at substantial cost to me. The class action lawsuit settlement is of no use unless you have qualifying leaks. Most leaks do not qualify unless they result in severe damage to the house. Agent ** was paid to represent me and my best interest. She failed totally to meet this obligation, and her failure cost me a considerable amount of money I should not have had to spend.

We have concerns that Ms. ** was fraudulent, violated the Fair Housing Act and deceived the lender Flagstar in terms of procedurally breaking MLS policies with the property. Our broker Ms. ** shared the MLS number with us yesterday. However, after doing an exhaustive online search on Re/Max's website, the property address does not show as a listing and with their advanced MLS number search option, the site reports that there are no matching results found. However, foreclosures are public record and I'm very curious that nothing is public about this listing. There was not even a sign posted at the property. We have been watching the foreclosure listings like hawks, talking with our broker and neither MLS number nor address came up yesterday (6/30/09).

According to Ms. **, when she spoke to the agent yesterday (Tuesday, 6/30), Donna ** informed her that she posted the listing on 6/26/09 and Sheila indicated that when she entered the MLS number, that it showed "sale pending" on the same date (6/26). How can property be listed 0 days? Would it not be one day at least? Something is awry, suspect to say the least, as it is not the spirit of the MLS system to deny opportunity others to bid on a public bank owned property.

At 5:59pm they called us and canceled the appointment, citing that the owner-occupied unit could not be vacant for the showing. We asked them for an apology in e-mail, they then told us that our agent needed to do work so it would be fair. So we got our agent to then make a time with them. The following Tuesday at 3:00pm, they rounded up three sets of clients with their agents to see the listing at the same time. However, again, they were a no-show. By 3:30pm, we quit. There were three scheduled showings, with various forms of confirmations including e-mail responses and verbal promises over the phone. All three times, they were a no-show. Charles ** and his assistant both came up with poor excuses for missing the appointments. They only apologized when asked why they did not show. They never followed through on their own.

I couldnt continue to expose my children to rats and fleas so I had a sit down talk with the realtor from ReMax and he stated that whateva it took for me to be happy even if that included giving me my money back. I wrote a letter stating that I would move out but I needed the money that I gave to move into the house. I was informed that a walk thru needed to be completed by the realtor, after the walk thru I was informed that I would only get back my security deposit of $900, after paying over $2000 to move into the house. I have had to incur hotel costs and costs of buying rat traps and roach spray and flyswatters and was not once reimbursed.

After the realtor found out I wanted to move no further actions have been taken to get rid of the rodent problem. Now the realtor stated that I must sign a letter written by the owner before I can get my security deposit back. The only thing I asked for was my security deposit and one month's rent in order for me to move elsewhere. If i dont sign the letter which by the way isnt even on a letter head then i dont get anything back. I am a single mother with two small children and I am being taken advantage of. I would really like an attorney to review this. Me and my children are currently residing in the home because remax has left us no choice. There is still a rodent problem in the house and my children are terrified to live there. We all sleep in one room witht he door closed.

He did not represent me or my husband professionally nor did he disclose all information to us prior to signing our paperwork. I contacted the title company who handled the closing and they informed me that JW was fully aware of which fees the Lender would pay and which fees I was responsible. He lied to me and my husband.

We have lost our property based on lies. My husband and I decided we were going to keep the property since the mortgage decreased by $200 if we had to pay any additional fees in order to sell the house. We specifically asked what the final amount we would have to pay was and he stated $350. He lied to us and now we have lost our home. He was eager to sell our home at all costs in order to receive his $3500 commission so he did not disclose information to us that would possibily change our mind with the sell of our home.

We called the repair number and petitioned in writing for the problem to be fixed. We heard no response. Before vacating the property we requested an initial walk-through before leaving the property. This is a provision that would allow us to correct any problem before leaving; thereby, protecting our deposit. At the time of requesting the walk-through I also asked again about touch up paint. Carla told me that I would have to take a 1x1 inch piece of the wall out and have it matched. I did. It did not match. The paint rep said that I would need to know the brand that had been used. Carla never returned my phone calls.

A Re/Max representative never showed up for an initial walk-through before we vacated. Upon moving out $1237.18 was held out of the deposit. The charges included: Carpet cleaning (carpets were not cleaned upon move-in), troubleshooting breaker for lights not working, paint, drywall damage, dump run for trash, and cleaning. The remainder of my deposit and an itemized list was not returned until almost 60 days after I had moved out. I called Carla and requested receipts because I was suspicious mostly about the dump run. I reminded her that the law only gives allowance for 21 days. She became hostile and would not speak to me. Carla never sent receipts. She did send two invoices. One invoice was for carpet cleaning and the second invoice was for all of the other charges. The second invoice is from the Steward Corporation.

They charged a total of $765.00. (I was never provided receipts for the paint and the dump run. Carla said we had left things that needed to go to the dump. I don't dispute that we left things. In fact, we did leave brand new camping equipment in one of the high cupboards in the garage. It was evident that it was new. No one bothered to call us to see if it was intentional. I have a hard time believing that it was taken to the dump.) I did some research and found the following information.

The Steward Corporation lists on the invoice an address that belongs to a UPS store. There was no phone number on the invoice so I looked one up. I had to use the reverse directory and use the UPS store's address. The phone number had been disconnected. I went to the California Secretary of State and found out that the contact person for the Steward Corporation is a licensed Real Estate Agent, Judy Shamblin, who works for the same company(Re/Max)as Carla. She works at the same address, just a different suite. The suite numbeer is 410.

Loss of $1237.18 and several hundred dollars in unused camping equipment.

I have had to take out 2 loans, one for the electric, and I have lost money on two plumbers trying to repair the bathrooms, only now to find out that the damage that was done, was not done by a licensed plumber, it was done by the owner or self, so therefore, that is why they did not give me a inspection on the house prior to me buying it...The toilet is over 16 inches from the wall, if you sit on it, it will tilt, the shower and the sink and the toilet are all connected to a 2 inch pipe, with no air vent at all, that is why it is not flushing...one plumber suggesed it might be a sewer problem, that is why they sold the house. The wiring on the house, was self done, half of the outlets worked, the other half didn't - therefore I had to rewire the entire house. $2500.00 This is my worst experience I have ever had in life.