RE/MAX Reviews

My biggest issue was we were not thanked for using Remax, not thanked for the commission she got for not a lot of work. I have bought and sold houses where you get a letter, card, bottle of champagne, etc. The only good thing is the folks' house did sell for what we asked for. Only reason we used a Realtor is because the market was bad and we needed more exposure. Otherwise we did everything right. Do your research for sure. Also, watch your attitude when working for us.

I called and spoke with another broker Katie and she seems like she was going to help me and was very apologetic. Said she would email me the forms to sign to be released from any contract. Thank goodness I read all the fine print because the form she sent me to sign wasn’t much different they still want me to give them a percentage of my house if I sell it within the next year with anybody else. Did you not get the point that I was tricked and should’ve never been in this contract in the first place so this is why I’m taking it to Consumer Affairs because I’m tired of getting the runaround and this isn’t right. I just want to warn other consumers about this particular business. Thank you.

I ultimately had to cancel my signed lease, which could have been avoided if I had been informed correctly from the start. I hope that Re/Max takes this feedback seriously and ensures that their agents are providing accurate information and honoring their commitments. This entire process has caused unnecessary stress and inconvenience, and I wouldn’t want anyone else to go through the same experience

Finally, our offer was put through and accepted. The seller had health issues and told Dylan several times that he would need 30 days after closing to pay for movers and get his stuff out. Dylan never put that in the contract. We never discussed it with the seller and assumed he knew that he had to be out. Dylan never even showed up to the closing to assist the seller or had much contact with him after listing the property. Thank God I purchased the property because the investor who I believe was giving Dylan a kickback for the lower offer would have most likely kicked the seller out, keeping all of his personal property. I think this is criminal and have contacted the state real estate commission.

Please, if you are reading this, do not do business with RE/MAX or Dylan. We have to stand up for American values and stop letting companies get away with saying each office is independently owned and operated. Remax is as much to blame as Dylan in my eyes. Dylan made $12,600 in commission on this deal. If that is as aggravating to you as it is to me, please stand with me and do not use Remax or Dylan. I am stuck paying the mortgage until the seller vacates the property and Dylan will not return my calls.

They did this for monetary gain and this is forgery in the first degree. I've been completely canceled out from the process due to a corrupt judge, executor, agent and various lawyers. The court was not hearing my grievances and consequently everybody in the situation has facilitated my brother's criminal behavior. Thanks to ReMax I've lost a lot of personal items on top of losing inheritance. I filed charges with the police and the sheriff. Unfortunately nobody listens. Let this be a warning. Sell your house privately.

If you want a property manager, who is going to address maintenance request in a timely manner then you may want to reconsider Remax-They seem to have no problem telling me I was going to be out of water for three or four days... And was not willing to call a weekend plumber to get the job done. Oh, and I Pay $2000 in rent, I don’t think it’s unrealistic to expect to have consistent plumbing-and I have somebody else cleaning up all of these floods.

In anticipation of the move, I started procuring bedroom sets and a dining table. Over two consecutive days, on February 17th and 18th, I arranged for the delivery of two queen beds and associated furnishings, along with a dining table. Coordinating with sellers and a moving company, I left a message on the landlord's landline requesting access to the back door for furniture delivery. Regrettably, the landlord displayed reluctance, making the process challenging. Throughout this ordeal, Rocco seemed to align more with the landlord's stance rather than mediating between us, the tenants, and the landlord. As the moving date approached, I received notification from the international moving company that our belongings, shipped from abroad, had arrived at the NY port and were ready for delivery.

However, due to the landlord's refusal to facilitate access to the backdoor, we were unable to have them delivered to our flat. In a bid to resolve the situation, I sought assistance from Michelle **, CRO at Re/Max Realtor company, explaining our predicament. Despite assurances of prompt action, she failed to follow up as promised, leaving our moving boxes stranded in the storage unit of the international moving company. While Rocco has demonstrated responsiveness in attending to calls even during weekends, I'm disheartened to find his assistance lacking in facilitating our move-in process before the lease commencement date, particularly when the landlord had initially agreed to cooperate.

I do not have time to waste with their efforts to tie up the property after my reconsideration of the listing contract with RE/MAX Realty Team of Cape Coral. Even before I decided that I wanted to terminate the contract, I had misgivings about ** as he advised me to list the property way below its value while agreeing to a 5% total commission to be split between himself, his broker and a potential buyer's realtor. We had a verbal agreement that the contract was open to myself bringing the buyer but ** offered me only 1% if that were to happen, not the higher commission which would go to a buyer's realtor thus awarding him 4% if I brought the buyer.

** used my own description of the property and placed only 8 of my own pictures of the property on the listing. He was given access to 70 of my own photos of the property but didn't use them and never suggested any professional photography. He said photos don't bring buyers and discouraged the idea of open houses. He never showed the property one time. The efforts he made for his commission were limited to him having me sign a contract, listing the property on the MLS at his quick and dirty, low sale price for three days until I realized how underpriced it was, changing the listing price and sending me notifications via text or phone calls about around ten or less showings that buyers' realtors had scheduled.

After a month, I had the solid impression that this realtor was interested only in his profit for the least amount of effort. On Friday, February 16 I decided that I no longer wished to waste time in this arrangement and requested that he terminate the contract and withdraw the listing from the MLS. I wished to maintain a friendly relationship with him as my neighbor the way it has been for 20 years. He said that he would work with his broker to terminate the listing. On Monday, I found that the listing was still active so I called ** on the phone asking what the problem was. He cited that this action must be done by the broker YOSELYN ** and that she was not in the office all day on Friday and that now, February 19th was a holiday.

When I expressed my dissatisfaction with this delay he accused me of wanting to list with another agent and told me he would not terminate the contract. That afternoon, 2/19/2024 I spoke with YOSELYN ** on the phone and she made it a point to make me firmly aware that she was the boss and owner of the company. I told her on no uncertain terms that I was no longer interested in keeping my property listed with her company but she said "Sorry, you will have to use one of my other agents".

I confirmed that I was not interested and also uncomfortable with my knowledge of real estate law. She said she was willing to have one of her powerful attorneys explain to me, or a friend of mine, her reasoning for not abiding my wishes and I nervously got off the call. It took days of my insistence and numerous requests to get the listing withdrawn on Thursday 2/22. They refuse to terminate the contract and since I am in foreclosure it is unethical to bind up my property from any potential sale.

Doug also accused me of having the funds to close on this house when in fact I don't, then he had the audacity to try and get another $5000 out of me and offer a 30 day extension for closing, so at this point RE/Max in Winter Springs could never be trusted to do business like this for any homebuyer, and who knows what they actually do to the sellers.

The property is unbuildable right now due to septic issues at the complex. As of this fact no bank would loan on it, I obtained a prequal from USBank. I then contacted Jake who informed me a conventional loan would not fly. I think I sweetened my owner finance offer to a 2 year payoff, he still refused to present the offer. He referred me to a lender Frank L at Northstar Lending, Frank arranged a loan. We then made an offer and signed a contract to purchase bare land at Garnerville NV for $35,000. The purchase offer I made had an appraisal contingency, as well as the loan required one. These were accepted by the seller. The loan Frank discussed with me was $21,000 @ %10 due in 2 years with a late fee no more than %10 of the payment. Payment to be $969.04 per mo. Buried in the legalese were multiple fees. The loan disclosures required an appraisal, a loan application and a credit report.

The lenders signed off without an appraisal, which is their right. I was not informed of this change. This change, is a material change to the delivery of goods specified in the purchase contract and the loan agent had a fiduciary duty to inform me. The realtor as well knew or should have known there was a material change in the delivery of goods ordered and had a duty to inform me. The realtor nor loan agent never ordered an appraisal. I was never informed of this lapse/ change in the contract. They simply sent over forms for me to sign off. These were presented as all items checked and filled, no problems at all.. I proceeded in good faith under the impression that the appraisal had been done and met the lenders approval. My est. cost to close fee worksheet even had a hand line item cost of $700 for the appraisal delivered 11/21/22. This was sent to me by Frank the same day the investors were signing off.

By removing the appraisal from the process. I have been injured. Had the property not appraised for $35,000, I would have had the right to walk away or renegotiate. The total cost of the loan was never verbally discussed, the agreement only appeared at signoff. Many fees appeared, large and small. a fee for extra payments is really a prepayment penalty. The signing was a typical sign this, sign that. No time to read, and by that time I was pretty much legally committed to the deal. I have a head injury that makes reading a bit difficult. However much of these transactions rely on good faith. Who, even without a disability can digest all the fine print and legalese in a Software license agreement?

Crafty and devious persons have buried language in these forms that constitute unenforceable clauses. Most recently a UK gaming company hid language in one that gave rights to the souls of the signers. I saw in the disclosures the items discussed, however the fees not discussed evaded me, I believe the appraisal was not done due to the fact that the last 2 sales of lots in this neighborhood were at $25,000 on 11/14 22. If it was appraised the loan/ deal would have fallen apart. I propose the laws be changed to reflect the following not only for Real Estate but for all consumer loans.

4. At signing of papers a copy should be presented to the signer. I had to track mine down Ticor title a week after signing and 5days after filing. Had I left Ticor with a copy, I might have caught this prior to filing.

5. In cases involving multiple parties, the attorneys should be included in the indictment to avoid issues such as in US v Edmonds 905 F supp. 827. They {corporate attorneys} are undoubtedly involved at least in the creation of contracts/schemes and have knowledge of crimes committed. I am not the only injured party here, The Lender has put investors capital against insufficient collateral and could lose a lot in default. The sellers, through no fault of their own have been involved in a questionable real estate deal that could reverse.

There are a lot of great realtors out there, but depending on the firm they work for, you may be left in the dark and not supported by the broker if the deal goes south. You may not be communicated with in a timely manner about any potential issues, and they may wash their hands of any guidance or support once things go south. This is what happened to us with RE/MAX Precision. For example, they continued to tell us they were working on getting our earnest money released – 7 days after the money was already gone. They then said, “it’s your problem” and walked away altogether. They never provided us with timely communication about any potential issues, and we had to spend hours tracking down banks and other parties involved to even get a decent part of the story of what was happening. We had to sue RE/MAX Precision to even understand the base issue or get any attention to this matter.

A great lesson learned about the behind the scenes of a standard real estate contract that seems straightforward but is not. Holding the money, money secured, and money settled means nothing in the contract in situations like this. We will not be using RE/MAX Precision ever again. If this is the way they support their realtors and treat their clients, then that is not a company we wish to do any business with. If you have a great realtor with RE/MAX Precision, I suggest you hire your own attorney too- just to be safe.

We found the Charleston dream home but discovered our Newington rental investment property; that we hadn’t lived in since may 2007; nor even seen since 2010; was a 3rd world unsellable embarrassment beneath the dignity for Nikki ** to even show; much less even sell for absolute top dollar; to any prospective buyer. We had to turn our Newington tear-down into Buckingham palace & sell it for top dollar within (90) days; to get both our money needed out of our Newington investment before our interest rate lock expired; & to even barely qualify for our rocket mortgage; much less pull off the purchase of our below market priced Charleston PGA championship Shadowmoss country club dream home purchase; overlooking the pond; clubhouse & 18th green impossible?

Why even try; before losing our already paid wish, prayer & a rabbit’s foot wasted & thrown away earnest money down payment; along with our impossible to duplicate; ever; locked 5.125 through august 9 rocket mortgage interest rate; & our Charleston either impossible fantasy dream come true; or never to be. God had an easier time creating the earth in (6) days than Nikki ** had in closing on the sale of our Newington glen oaks condominium July 27, 2022; enabling us to get our not only highest above actual pre-approved mortgage qualification appraisal (3) buyer above asking price offers; enabling us to get our absolute top dollar out of our glen oaks embarrassment unsalable wreck; by our 5.125 mortgage rate lock expiration date deadline; to then just-in-time; close on our Charleston country club Shangri-La; at the last absolute at the buzzer final split second; on of the final august 9, 2022 deadline day; before we lost not only our never again rocket mortgage interest rate; but also our Charleston home; with our Charleston seller now being able to simultaneously reject our purchase offer; while forfeiting (read confiscating) our earnest money; because we’d violated the our buyer deadline condition to close on time; with the seller now able to accept one of several now higher existing back-up offers on the table; for our Charleston dream home; that by now; my wife had her heart set on.

In between; using her own painters; woodwork & furniture bathroom vanity & kitchen cracked corian countertop; electrical & cleaning; to include restretching & stained carpet & whole house cleaning; perforated; (damaged) & with sheetrock holes everywhere; & completely replacing our failed; no filters changed by our tenant; & now worthless; beyond repair; (42) year old central air conditioning system; Nikki ** got done a $40,000 makeover whole house houdini magic act; for $15,000; & then on a dime; Nikki staged our home; showing it online & got it sold for absolute above asking price top dollar; (because Nikki made our old home new) on the 1st Remax day Nikki got it live on the market online; July 2, 2022.

What Nikki ** did for us is s0 impossible that even Nikki couldn’t possibly do it again. That being; until Nikki ** then pulls off the same magic act for her next client. Nikki did so much, with so little to work with, in so short a time; while constantly bombarded by my hi-pressure impatient phone calls, texts & emails; no psychiatrist running a nut house for the criminally insane could survive what Nikki did for us; much less; in so short a time.

If I told you what else Nikki did for us, you’d never believe me, so why bother. What Nikki loves most; besides making the impossible in buying & selling homes possible; is using her bubbling over, enthusiastic gift; of never saying no, but only yes; to make people happy. Google me, Richard E. **; author of (10) books; worldwide. I couldn’t ever dream up the Nikki ** story; until in real time; for me my wife; Nikki turned the fiction of a fairy tale into fact. I can only write the story; by stating in fact; what Nikki actually did for us. We still can’t believe the reality of what Nikki did for us. But somehow, some way; Nikki did make it happen. I call her Nicolette. If you choose Nikki to be your realtor; please; like I was; don’t be impossible. Going through it twice, she might not survive it.

I immediately went to the listing and saw that the listing agent ** with Remax out of Kingman 2404 Stockton Hill Rd Ste A Kingman, AZ, 86401 had listed this property as on City Sewer. This is completely illegal. It will cost me an additional $14,000 to have the plumbing converted to city sewer as listed. I decided to contact **. She was very appreciative that I called. I told her I wanted to resolve the issue. She said she would get back to me. She never did. When I contacted her, she told me she spoke with her brokerage company and they had no intention on resolving this issue and blamed it on my buying real estate agent. I then spoke with 2 different attorneys which explained to me I had a very strong case. Fraud, misrepresentation, and Negligence on both parties the sellers and the seller's agent and brokerage.

I have since retained legal counsel and will be moving forward with a lawsuit. I wanted this nightmare to be resolved at the lowest level possible, and in a civil and professional manner, but it appears Remax is not an honorable company. I do NOT recommend anyone use this company for any reason! I will gladly update my review on this company, if somehow it is resolved. Until then, I will be sure to tell everyone I know about the terrible experience I have had with REMAX!

Yesterday, January 30th, we were suddenly informed that the check-in time would be postponed to February 13th. This led to the disruption of my entire plan and the imminent prospect of homelessness. We were two Chinese girls studying abroad who didn't know anyone in Dallas. Jackie ** even asked Caroline **, who does not belong to the company, to contact me. After I did not accept the delay, she even asked me to go to God to solve the housing problem. A fraud of a religious nature! If God had seen what these people had done, HE would have punished them. These two principals were very unprofessional and irresponsible, wasting my time and money. Very poor service!!! I hope your company can give me a reasonable answer, and please face up to the current situation of your management chaos.

On 8/15/21, Jeff ** calls me and says I am on a month-to-month lease, and they were going to move forward with selling the property immediately. I told him I was not on a month-to-month lease, and he began arguing with me for 15 minutes and would not back down. I finally told him the conversation was ending and I was going to contact Andrew and LEAP Property Management. Any real estate agent with over 30 years of experience should have said let me recheck with the owner and circle back with you. Not Jeff **, the unethical, unscrupulous Re/Max real estate agent. He wants to argue about everything. In doing a short search of complaints online of Jeff ** I found another one dated 4/25/19 complaining about him arguing and lying as this is the same experience I am having with him now. Jeff ** has a behavior pattern of lying and arguing and Re/MAX should have reined this in a long time ago!

On 8/11/21, Jeff states he is listing the house on Friday and going live. I have told Jeff on numerous occasions that I work from home and there are to be no showings Monday – Friday from 8-5. I have to then escalate this to the owner and with Jeff. Jeff goes on to tell me to have the house show ready and that it was not when he did the pictures. Anyone can go to the house listing and see that the house was in fine shape. Besides this fact, it is not in my lease to have the house show ready. If he or the owner want the house cleaner than it was, they need to hire a professional service. Again, a real estate agent with 30 years of experience should know this and be respectful to the tenant. Jeff ** goes on to say that the owner does not want double payments and I had to tell him that Andrew’s double payments are not my problem.

On 8/13/21, Jeff ** proceeds to tell me that the house is going live at noon on Friday after I have told him on three previous occasions that I cannot show the house Monday – Friday from 8 – 5 because I work from home. Jeff ** is the MOST DISRESPECTFUL real estate agent I have ever met. I told him I was going to file a TREC complaint and he stated that he would sue me. Subsequent to this I asked the owner to rein in his real estate agent. However, I have realized that is to Re/MAX that needs to rein him in.

To prevent further miscommunications, I started a group thread with the owner and Jeff. I have had to put up with guy now since June and I am done. NOBODY SHOULD TO BUSINESS WITH Re/MAX! Jeff ** has a pattern of unethical and unscrupulous behaviors that should have been reined in a long time ago by the Re/MAX Corporate Office. But instead, Re/MAX touts Jeff ** as one of their top real estate agents in Dallas. Re/MAX has the same reputation as a timeshare organization. DESPICABLE!