RE/MAX Reviews

REMAX of Rockford Michigan's owner/broker does not handle client complaints professionally. Upon asking for a change on a contract our realtor tricked us into signing (unethical in accordance to RESPA: did not give a copy upon signing; did not explain that it was a contract, instead misrepresented it as a one-time agreement that simply allowed said realtor to show the house to a couple she knew was interested before officially placing house on market) the broker yelled at us claiming to be offended we felt conned and that she would not end the contract unless we pay them 5% of what the sale would be whether or not they sell the house.

RE/MAX charge more than other realtors when you sold your property 6% vs 4% other companies and there is nothing special about the service. The realtor told us that they were charging that because a 3D video that they will make but I never saw the 3d video when they put the house for sale.

I leased a property (**) managed by Torrence ** of RE/MAX Premier / The TLF Group LLC. After driving 11 hours from out of state (Texas) to move-in in November 2024, I found the unit to be in an uninhabitable, unsafe, and unprepared condition. As a combat veteran, I’ve lived all over the world in various conditions, and I’ve never lived in a home as deplorable as this. I moved out the same day I moved in.

DO NOT use this lady!!! She is not right at all. Had me texting/calling/ and even scheduling appointments to NOT SHOW up. Her coworker text me and I wasn’t having it. If I’m paying someone cash for a home I expect to do business with that person ONLY!!! It’s 2025 and the amount of scammers is INSANE. When I let my agent Christina ** know that, she gave me attitude and canceled my showing. Is this really legal? Can one person that simply doesn’t like me prevent a sale? That’s BS!!! I will most definitely take this complaint as high as the law allows!!!!

We are so happy we chose Carolyn ** for our agent. She's detail oriented and is very knowledgeable of our area. She gives honest, forthright information of what to expect during the entire buying/selling experience. We couldn't have asked for a better agent, who had our best interest at heart from listing our home through the closing. We highly recommend her when you're ready to buy or sell.

I am pissed! David **, a so-called RE/MAX realtor, has turned what should have been an exciting journey into an absolute nightmare. He had the audacity to advertise a three-bedroom home in Eastlake, Ohio, boasting "new" HVAC, plumbing, and appliances. Really? From day one, it was clear we were sold a bill of goods. Yes, the house was a mess, I know. The contractors were “hard at work,” the pipes had frozen and dishwasher was sitting in the middle of the floor. They promised everything would be fixed within 30 days. We had 45 days until closing, we thought, “Perfect! What could go wrong?”

As a senior citizen, I had a horrible experience with Remax Realty and would never ever recommend them, I wouldn’t let them sell a used doghouse for me! As a buyer, I was falsely accused of not completing my mortgage obligations when I was already approved, ready, willing and able with Filo mortgage company. Then they tried to flip the script and say the repairs I required were not legit under article 12 B of the Florida real estate Contract. Anybody else like to buy a house with a bad sewer? I sure wouldn’t and I refuse to do so, now they’re trying to keep my deposit. They’re a bunch of crooks, don’t walk away from them run away! If you’re trying to buy a house in the Villages Florida like I am, don’t get snookered with Remax Realty!!!

I can't believe a real state professional would come into a sold property and steal a coffee maker, a spring pan and some kitchen utensils! Absolutely blows my mind!!! YOU KNOW WHO YOU ARE and so do I!!

Big thanks to my agent Tim ** from the Burlington Re/max office. My house sold the first day it went on the market. Tim did a great job posting the house and property on social media. The whole process was fast and simple. He definitely went above and beyond helping me with the process. Highly recommend him to get your house sold.

The agent that I initially messaged apparently wasn't very motivated, as I didn't even get a quick text back. The agent who called a LONG TIME later was *extremely* rude. Very stuck up in her behavior, and basically called me and my husband unethical for not wanting to hurt ourselves and our position simply for her convenience. After insisting that "all realtors do it this way," and telling me that I wouldn't find someone who would be willing to do it differently, I called a different realtor from a different company who had *no* problem working with us in a manner that didn't involve us shooting ourselves in the foot, and rolled her eyes at the claims the REMAX agent had made. I will not work with a remax agent again, or even attempt to.

Working with Ray ** was a frustrating experience. He was consistently rude, dismissive, and came across as completely unprofessional. I expected a certain level of respect and communication from a real estate agent, but he seemed more interested in rushing through things than actually helping. I would not recommend him to anyone looking for a smooth and respectful home buying or selling process.

Don't ever use them to rent out any properties. They bear no responsibility if anything goes wrong. It's better to do your own background check for $200 and save your money. They have no guarantees if your tenant takes off or doesn't pay the rent or anything RE/MAX has nothing to do with it. You are not in safe hands.

Very rude. I’m surprised, crappy way to make money, very unprofessional. Didn’t answer questions very well. You can just tell the lack of interest and if the property I questioned about didn’t fit the criteria, there was no additional help, no answer to messages.

Rental experience was terrible. Elena was always slow to respond as a manager. I did some improvements to house at my own cost. Just to improve living conditions. She always complained about doing repairs. Ended up being a short stay to get out asap. Also lost deposit for first time in rental history. Due to improvements done on home then she made excuses for not reimbursing deposit.

Barry, simple the best realtor I have worked with. I have owned over 30 homes, he is professional, understanding and direct. I would absolutely use him again in any real-estate transaction I have in the future, he makes the process easy and simple, and with the market like it is, you want someone you can trust with your future. I can't say enough good about his service on my deal, recommend to anyone who needs a professional who can get you the best deal.

I tried to set up a viewing for a property in Winnipeg, MB with Jillian **. She couldn't even be bothered to pick up the phone to call me, send text messages about a meeting and then asks for the pre-approval letter and photo ID! I asked if this is necessary, she wrote that she doesn't need the letter but needs something for ID! When I responded that this is unheard of to view a property, she said as a single woman alone, she needs to know who she is meeting! Her WHOLE job is meeting people she doesn't know and creating obstacles for potential clients via text is extremely unprofessional and poor form. I also don't show ID to just anyone, not knowing what will be done with my personal info, so this also seems very one sided. This made me think twice about doing business with Remax, to be honest.

Worst agent ever. Does not follow up as promised. Lies and fails to commit. Bill only wants to profit from you. He does not want to support you as a buyer. You are fired and I will shop elsewhere. Terrible company. Go with anyone else. The mafia or cartel will give you better representation. 20 Army veteran. Jeff

I am writing to express my extreme dissatisfaction with the property management services provided by Erin ** and RE/MAX Accent. Our experience has been nothing short of a complete disaster, resulting in significant financial loss and immense frustration. From the outset, it was clear that Erin **'s primary focus was on collecting her monthly 10% fee of $2,995, rather than genuinely managing our property. It felt as though we, and the tenants, were merely seen as a paycheck each month. This blatant disregard for our investment was evident in numerous instances.

I filed a complaint against our Re/Max purchasing realtor with the Victoria Real Estate Board. At the March 4, 2025 VREB hearing, I could not believe the things she said, under oath, in her attempt to avoid accountability. It was absolutely shocking. The Board’s Professional Standards Hearing Panel found she breached the following articles: Article 1 – Informed of Essential Facts (with reference to 1.4). Article 12 – Skilled and Conscientious Service of the REALTOR® Code of Ethics and Standards of Business Practice.

If you're in the market for buying, Veronica ** is the absolute best!!! She made our experience so good! We were getting discouraged because we kept getting outbid or they just went with another buyer. She kept telling us, "You will find the right one," next thing you know, we ended up in our absolute dream home! Her availability was always there. She never let us down! I highly recommend her. She even personally left a message to push are application through fast to a local lender! She's the best! Thank you, Re/Max & Veronica!

My wife and I have had the privilege of working with Erica ** (RE/MAX - HOUMA) as our real estate agent since 2007. Over the years, she has expertly guided us through the purchase and sale of five homes, while also seamlessly facilitating the sale of a buyer’s property during one of our transactions. Erica’s professionalism is exceptional, rivaled only by her genuine compassion and meticulous attention to detail. Beyond her role as our agent, she has become like family—a trusted confidante who feels more like a sister than a business associate.

We recently sold our house, and unfortunately, our experience with the buyer's realtor, Chris ** was overwhelmingly negative. From the initial interaction, Chris ** displayed a confrontational attitude, consistently complaining about minor issues. During the transaction, Chris frequently contacted our realtor, often with unreasonable demands and unrealistic expectations. When we requested a brief extension to finalize our paperwork, Chris reacted poorly, threatening to withdraw the offer.

Hello, I was a renter for over 30+ years and was promised first option to buy my duplex, remodel both sides out of pocket for most improvements I was working with new homeowners to purchase until Remax got involved, which realtor was a disaster, gave me 30 days vacate not knowing the law, put family on the street for a buck just devastating that the agent promised them get more out of property as I had paid rent, bought the place over and over again and wanted to sell to highest bidder knowing that my old landlord would have never wanted that. I guess 30 year relationship and hand shake means nothing these days. Out thousands of dollars on repairs. I've done myself out my blood, sweat, tears and every memory were I raised my daughter. Teresa from remax I hope you're happy.

Jeya ** is very unprofessional, dishonest and a total bully. If you are a buyer, stay clear. If you are a seller and you get an offer from this woman run because you’re going to regret it. She pushes you to the max. She pushes deadlines, but her expectation of you is to treat you like garbage and quickly expect a response from you within several hours even if it means you’re at work and you have to leave work because she’s her deadlines are so demanding. This agent is probably the worst I’ve ever dealt with and I highly recommend you run.

Very unprofessional. Will not be doing business with them anytime soon. This is a well-established brand, so I expected that I would be treated with respect, but that was not the case in the slightest.

Just a bought an apartment unit for $117,000 USA in the Dominican Republic, what a horrible experience with the Construction Company as well with my Agent Wally ** from RE/MAX. It seems that my agent and the GC Constructora CONSOBI SRL were working for the best interest of them self and not the consumer. My agent never follow up with any of my concerns and there was so many items added along the way after the fact that I was not even aware of it. Such as the glass divider for the shower, which was never installed and now is my responsibility. I am very disappointed with REMAX and GC Constructora CONSOBI SRL and though this would of had been an easy transaction picking a very trustworthy company like them.

Mr. ** displays a lot of attitude, and I don't appreciate the way he communicates with customers. He comes across as rude, and he tends to show off his knowledge excessively. I would not recommend him.

Miles and Martha were the best I could have ever hoped for! What had been on the market for over a year, was closed within a month of their open house and with a fair offer!! I can't Thank them both enough! I will recommend them to anyone!

Because my house was being sold due to divorce, the agent knew she could do pretty much whatever she wanted. My wife was kept in the loop about everything that was going on but I was limited on contact. And the only time I was really called was to either sign paperwork or when I threatened not to go to closing because I had not been given the opportunity to get my property from the home. We lost anywhere from $15.000 to $20,000 because she wouldn’t cut the grass or do any improvements. But no one cared because they knew it would sell due to location and price. I’ll never do any business whether it’s buy, sell, or even look at a house if it’s being sold by ReMax.

We rented from Rental Max for 2 years. Moving into the place the carpet wasn't clean, there was no fresh paint in the house. Green fungus on the outside of the house. Damaged floors, damaged doors, we had all this marked down for -5 days inspection to move in. When we move out now they're trying to charge us for fresh painting damaged doors, damaged floors. Lucky I have a video of the house inside and out before moving in. In the process of taking them to court because they're trying to keep security deposit.