Pulte Homes Reviews

My home in the Del Webb Bayview community in Parrish, Florida, is a little less than 3 years old. I have begun to notice some cracks in the corner of the garage near the door. I am concerned that this is indicative of a looming structural failure. In terms of home warranty, I am still covered for structural incidents under the PULTE warranty. I am requesting that PULTE send a structural engineer to resolve this issue as soon as possible.

I purchased a brand-new construction home from Pulte, and the flooring is already cracking, breaking, separating, and visibly failing throughout the home. This is not normal wear and tear. This is not a minor cosmetic issue. This is a serious construction defect in a new home that should never have been delivered in this condition.

I recently purchased a Pioneer Ranch home and I had the pleasure of working with Frankie ** who gave me peace of mind because he was very transparent, communicative and professional and helped me thru the whole process. I also want to thank Keila Perez for helping me gather all documents that I needed required for the closing as scheduled, and Jacob ** for building an impeccable home and showing me all its functions. Thank you all for your services, Brian **.

Many of the problems found after moving into the new Pulte Home were fixed (scratched/scuffed cabinets, loose stair rail, cracks in drywall, cracked floor tiles, etc). However, we noticed the carpets were getting speed bumps in many of the rooms (loose carpet) after just a few years. After doing some research, it appears that this is most likely due to a power stretcher not being used during the original installation. We called Pulte, and they said they would not fix the loose carpet because that house was older than 1 year. Even though it's a new home, if it's a Pulte Home, I recommend having a professional inspector doing a full inspection before accepting the home.

Pulte Buyers Beware! FYI - We are dealing with a major plumbing issue in our Pulte Bell Tower model home that never should have happened in the first place. What should have been a simple $20, 20-minute repair turned into a $1,720 nightmare because of how the home was constructed — and the “proper” long-term repair is estimated at OVER $3,000.

I would rate zero if I can. Very disappointing experience purchasing a Pulte model home in Raleigh. During the sales process, the practical implications of the “AS IS” purchase structure and expired workmanship warranty were not disclosed at all during sales phase. The builder’s sales agent took the deposit and told us deposit can be refunded within 20 days. After inspection revealed multiple concerns way beyond ordinary cosmetic wear, we requested repair or release of our deposit. Instead of working cooperatively, management refused to release the deposit and provided poor customer support throughout the process. Buyers should carefully review all builder addenda and warranty limitations before signing.

Since purchasing our new construction Pulte home 1.5 years ago in Highland Grove, Riverside CA, we’ve had a major water leak in the master bath and garage, our carpet had to be pulled up as it was installed without the floors cleaned (drywall and empty packaging was found underneath), the carpet tacks weren’t hammered down at closing so sharp tacks were sticking up everywhere, and a garage electrical outlet overheated.

About 15 months after we closed and moved into our new Pulte townhome in Naples, FL the carpeting in all 3 bedrooms, the hallway, and stairs began to buckle due to improper installation. According to several carpeting companies that looked at our carpeting they said the carpet was not tacked down and stretched properly. We contacted Pulte customer service but they declined to do anything due to the fact that our warranty was only good for 1 year after closing date. They did provide us the name of the carpet company that did the original installation. We called them but no one answered. We left a message to call us back but nobody did. We also confirmed with one of our neighbors that they have the same issue. In summary, beware of Pulte Homes carpet installation.

Terrible workmanship. Terrible sales tactics. Shoddy. Shoddy. Shoddy.

Sales experience was middle of the road, felt a little lied to about removing certain things (e.g. Pulte Planning Centers). Guy was more concerned with selling how great all the families here are vs selling the house, which now speaks volumes. Design experience was mediocre, the options offered were minimal and low-grade for high ticket prices. The appliances are literally the lowest quality within the brand's line. Construction experience was great! Still waiting on my re-grade of the back yard, so we can foot the bill for our own grass. Post-build the “repair team” is non existent (except for when construction team assisted). We've had an issue since the weather turned cold (December-ish). It's April 24th as I write this. They just keep putting us off for "better weather" or whatever. The problem is, it was a cold weather issue. Also the post-build support guy is a total misogynist, was rude to my wife in the only interaction they had.