Meritage Homes Reviews

DO NOT BUY OR RENT FROM THESE PEOPLE!! They are horrible people!! They do not care about your children. They have no amenities for kids after they claimed they did and will. They refuse to put speed limit signs up. They refuse to put speedbumps in for cars flying through. They refuse to put caution signs for the kids. The HOA will harass you with letters and emails over things that shouldn't matter but say they can't do anything to protect or makes it safe for your kids or anyone that comes into any of their housing developments. They are racist. They pick and choose who they want to harass. There is only one camera at the entrance and it's pointed at the office only. They call the cops on small children for riding their outside toys OUTSIDE. THEY TOLD US THEY WERE CALLING THE COPS TO COME TAKE THE CHILDREN!!

DO NOT BUY!!!! These are not quality homes. There are glaring issues present that should not be the case when purchasing a new construction home. It is painfully obvious that Meritage hires the cheapest contractors and subcontractors to build. As a first-time homeowner, I was shocked by how much was done so poorly and how often I was having to contact vendors for fixes. There were HVAC issues from the start, appliances that were not installed properly, stained carpet (despite their so-called cleaners), sloppy paint job, garage door openers covered in paint, globs of some kind of adhesive that hardened and is stuck on the garage floor, large cracks in patio slabs and garage flooring that the construction manager Dave says is normal, the thermostat screens and housings had paint on them. And the most ridiculous oversight - EVERY interior door knob was LOOSE. Like almost falling off loose.

Purchasing and Financing was the easy part. The home workmanship is not good in my eyes. I have owned the house for 10 months. Was told by a Meritage employee with my problems to wait for my 1 year inspection and bring that stuff up then. Now they tell me 2 of my 4 things are not under warranty. What I find suspicious is, what is covered is someone else's warranty problem but what is not covered is their shoddy building issue.

This company is absolutely terrible. New buyers beware—do not spend your hard-earned money here. We purchased our home about a year ago in the Brooks at Riverview neighborhood in Smyrna, GA, for nearly $485K, and the experience has been nothing short of a nightmare. For over 10 months, we have been dealing with water seeping through our garage wall—an issue that should never happen in a new home.

Our home with Meritage Homes is only a little over two years old and we already had a serious sewage backup from the master bathroom that leaked through our ceiling. We reported it immediately but were told to wait until Monday, leaving us no choice but to hire a plumber ourselves to stop the damage. Very concerning workmanship for a new construction home. We hope Meritage takes responsibility and helps resolve the issue.

Beware Meritage Homes and their deal to finance a new home. They list a 4.9% on their contract but do not tell you that there is a formula that the mortgage company uses to get to that rate. The perimeters are not disclosed until after the initial contract is signed. We had to pay over two thousand dollars to buy down to the rate. When questioned about the rate the mortgage company simply said they should have told you. Meritage did not care. They had their contract and five thousand dollars of our money to hold the house. It is the old "bait and switch" in full force. They did not care that the rate was not listed corrected on the contract. We actually asked for them to give us the 4.9% as stated on the contract and they would not.

Buyer beware: Our sub-division has 116 homes & 35 + homes have had water damage come up from the slab. This what happened. The contractor just rolled the water piping out & forced the connection causing a kink in the pipe, which eventually became a water leak just like us after 5 yrs. of living in the home. Instead of using a 90-degree fitting to make any connections. Also, the contractor did not lay a layer of sand & have the pipe in between the sand. Our home has had so many electrical problems that is too many to list. The HVAC system has a 10 yr. warranty but after 4 yrs. all the parts stopped being made to refit the assembly line for new HVAC systems. What I did was bypass the motor controller and used the Thermostat to adjust for heat or cooling. The part from the installer was $2,200 but no part could be found anywhere in the world & the HVAC was still under warranty.

We would give this builder 0 if we can. Yes, the homebuying process was smooth. Because this builder has very low quality homes. Do not be deceived by what they say about energy efficiency because 2yrs living in this house and we have not felt that. Until now we are still fixing cracks and nail pops that keep on magically appearing and they said they only fix these within 1yr of occupancy! Well they should've used better materials so we don't have to constantly fix, cover, and repaint. Doors just suddenly do not align. Cracks in the ceiling, cracks in the front porch concrete. Countless problems in just 2yrs.

We loved the Meritage home we looked at and were told how great they are and how easy the warranty claims are! Before we moved into the house after we signed the papers and they had our money we walked into the home and immediately noticed a scratch in the granite countertop in the kitchen. The only people in the home before us was Meritage's cleaning crew and the contractors. I put a claim in and they denied it saying it was maintenance, so it is not covered under warranty!!! I put a claim in for cracked stucco so they came and sealed it then came back to paint it. You can still see the sealer so there are stripes on the sides of my house. My HOA gave me a violation notice because of it. Meritage says this is normal and acceptable work under their warranty. Had I known how the customer service is after the sale I would never had bought the home. Everyone was so friendly before the sale but now they don't return my calls or messages!!

These people are a joke!!! They waited until the last minute to deny my loan. Rich ** loan consultant is a scam artist and so is the Meritage homes. They steal and keep applicants earnest money!!!! They are notorious for using the bait and switch tactic!!!! They sit on your application and procrastinate just so they can deny you.