D.R. Horton Homes Reviews

I purchased a brand new DR Horton home in January, 2011 and have had to fix the AC/heating system every year since its purchase. Only one issue has been covered under the warranty, and it was for a part which cost approximately $80.00, and the labor was over $200. Currently, the AC is inoperable again, and I have had 3 different manufacturer suggested techs to come out and evaluate, only to give me 3 different diagnosis. I have tried to contact DR Horton at their Birmingham, AL office for a while, in an attempt to find our who they used to install the units so that I can consult with them and they have yet to return any of my calls.

Buyer beware! DR Horton agents in Lockhart are unknowledgeable, lack customer service & will keep stringing you along. It took over 45 days to refund my deposit & never were upfront or honest about the process.

I own a DR Horton new home and having a major issue on the back of house / foundation issues. Fighting with the builder is last 8 months. I am taking them to the court now.

How does a dishwasher stop working after only a year? DR Horton tells you to call GE and GE says it's out of warranty and DR Horton will do nothing about it.

If I could give negative stars, I would. They're not even worth 1 star but that's what I have to give. Never... EVER spend your time or hard-earned money with this company. We spent 6 months and countless hours of personal time off from work trying to get into our first home. Until we actually walked through the framed home, we thought all was on track. However, when we did walk through, we found they did not build the correct floor plan we asked for and had a contract on.

I was lied to, plain and simple by the D.R. Horton sales rep. I was told that the field behind my house would never get developed because it was considered a "flood plain". Less than a year after being in my home, the pink stakes came out and sure enough, D.R. Horton was developing that same field. I bought my house because it was at the end of the cul-de-sac and nobody was behind me or on one side of me. All I wanted was a little privacy! So much for that! I won't even go into the fact that my driveway had to be replaced a week after I moved in because my bathtub wouldn't drain, and all the toilets were backing up.

I'm beyond irritated at this point with this entire process. I'm extremely disappointed with the company and this entire experience. I have had to rearrange my entire surgery schedule to try to be home when different people come to fix things in my condo. Starting with spice rack cabinets that were attached upside down. Since I moved in, I have had rings of mold in my toilets, I cancelled clinic today to come meet the plumber at my place. His answer to it... was that he has never seen anything like it before, and he has no idea what's wrong with the toilets. The bushes outside of my front door that were already replaced once are once again being eaten by rabbits. I don't understand how it's not common sense that if they had to be replaced once for that reason, replanting the same type of bushes will lead to the same thing. I have contacted the HOA and was dismissed with an answer that it will be discussed with the landscaping company.

SHOCKED at how poorly these homes are constructed. The majority of the materials the builder used in my home are seriously "low grade." From dangerous gas leaks (they refuse to fix) to dead shrubs, dead trees (all trees), grass that won't grow - a lot of it's dead… No wonder they don't want to back the product as they're well aware it isn't any good to begin with. This is a prime example of NOT getting what you pay for. Do yourself a favor chose a different builder. Looking for a good real estate attorney.

I am writing to you today to bring awareness of the terrible customer service I (and many others in my neighborhood) have received from Dr Horton "America's Builder" warranty department. My wife and I purchased our home back in November of 2013 and since then, the service we have received from your warranty repair department has quite honestly been (for lack of better word) pathetic. To start the bad experience of DR Horton, we had a 30 minute walk through with the builder before we had to rush off to the closing table. Shortly after we moved in we had experienced some minor issues which were to be expected for a new home but what was not expected was the untimely manner and unprofessional service that was done to resolve the issues.

Last summer, we signed a contract for our home in Davenport (Providence), Florida. At the time we were told the building of our home would begin in September. September came and went and we were then told it would begin in October and finished in January 2015, This much I can was true. We closed on January 29th, 2015. Because we lived in NH, we were not able to do a walkthrough during the week. Apparently, the weekends were not an option (we found out later it was). Our realtor was great. She attended the walkthrough but no one had shown her what she would be looking for within the home.

We are about 30 days from (closing, so we think) buying a Home with DR Horton but seriously thinking about walking away, The home is at the Gable's in Murphy Texas. So far we have not even moved in and it's been one of the worse nightmares we have endured. The salesman there abandoned the Subdivision and sold the model home without telling anything to anyone. We found out weeks after but not in an official letter or email by him. The builder there do not give a flying ** about anything much less the customers. We had try to escalate to anyone that could help but DRH has no customer line for pre-owners and if the way their salesman treat people is an indication of how they care for customers, we are fried.

I purchased a townhome from DHI Horton. It has been the biggest mistake of my life. They have people working for their company who lie and take every shortcut possible. From the realtor, mortgage processor, and builder no one communicates or seems to have the answers. Since I have moved in, we have found numerous things wrong.

D.R. Horton built my new Energy Star Certified home and chose to eliminate key elements of the system. After multiple requests they have not supplied me with an Energy Star report on my home. I have found that they secretly eliminate Energy Star key elements like properly sized HVAC system and they have eliminated the fresh air inlet which exchanges the stale air in a "tightly sealed" home.

After living in my DR Horton home for 2 and a half years, I decided I would do some touch up painting around the house. I went to Sherwin-Williams with my paint info to ask for more paint. The guy just laughed at me and my husband. The paint we were requesting was the LOWEST quality of paint they sold and wasn't sure if they even had any there. He did find a can in back and was able to make some for us. It's a little ridiculous that we paid 250,000 on a new home and get low grade paint. But it's just like the rest of the house, low quality. Would never in a million years recommend a DR Horton home to anyone. They build these homes so fast and use cheap labor. You think you are getting quality but you are not.

We had tried to purchase a model home from DR Horton in Hidden Creek located in Winter Haven, FL. We were unable to get financed in the allotted time frame they gave us. This cancelled our contract. It has now been over 60 days and has not been refunded. I've made numerous calls, sent an email and only get a run around. I'm going to have to hire an attorney, I'm afraid. Really upsets me.

Move into home right at a year ago... still trying to get repairs done from my initial walk through. They have stretched everything out to where they now call them "year end" repairs. Have been treated as though I am completely clueless to homebuilding or having lived in a home for that matter. Any type of decorative trim looks awful due to the banged up wood used and /or then accentuated by the fibers on a dirty paint brush, peeling paint or no paint at all, paint in ALL the seams of the hardwood floors, cabinet doors with splintered backs, crooked or curved walls, door jams busted and then filled with caulk, window corners filled with caulk, home not even sealed at seal plate, microwave is a fire hazard due to improper ventilation and cabinetry.....just to name a few.

I am a single mom with five amazing children. DR Horton made our dreams come true. I was 40 years old with bad credit, divorced, and was far from qualifying for a mortgage. I went through their home builders program, had an amazing credit expert assist me with raising my credit score, and I was able to close on a five bedroom with 4 full bathrooms home, over 3000 square feet. I was living in Seattle at the time and built my home in Dallas, Texas where I relocated over the summer when my home was complete. The process was a little stressful, being so far away, and my home change hands a few times with the managers of the property. But the builder stayed on track and each person knew the items that I wanted for my home and my wishes were granted.

First of all, forget about repairs being done because they do not seem to care how long you wait as long as you do not disturb the project manager. He is too busy yelling, talking down to people who try to have a discussion, yes, **, this is all about you and that giant chip on your shoulder. The blame is always placed at the feet of someone else. Why a large corporation would choose a man who intimidates old ladies and children, beyond our comprehension. There is always a class bully, the guy on the team who can't produce, description complete. Don't buy here. The company is too big and hire inferior employees.

My carpet is shredding and lifting not from my cats in many rooms. Fireplace only has a 2-inch flame rep from fireplace. Company came and said that this fireplace is an older model not used anymore. I would like that replaced at your cost not mine. Heat in bedroom behind laundry room not vented right. Room is overly hot. Foundation is separating on right side of house. We are here only nine months and I do not expect anything less than proper service. No one shows up after promising to come. Latest liars are ** and **. Called DR Horton headquarters in Texas they were nasty - no help. Outside backyard has straw thrown by wind which they placed on unsold lot. Now garbage thrown by workers building hour on other lot. We paid 4,500 for engineered wood floors we are using product rec fl won't clean no shine go on & on these issues they are daily accordance.

My experience with DR Horton was absolutely upsetting and stressful. We went into contract with the builder on a home at Whitney Ranch in early January 2015. The contract was written up as a contingency based on the sale of our current home. We were told by salesperson ** that the contingency would be for 60 days, then on a month to month basis until we could close on our home. We went to the design center several times to customize our new home, little did we know at the time we would lose our dream home.

I made a closing on our home on December and purchased a new scratch house in December and was promised that I would receive the house by April. And look where it is now, it almost the last month of April and yet nothing is being completed. Coming to my house that is being built currently, I keep seeing many mistakes in the house such as nails - the nails are being properly pushed in and holding the wood tight which is not good. Dr Horton should hire better experience person because the people that I currently have isn't that good, they keep taking breaks. One day they work, one day they stop, the next day they work. But this time, I have been seeing them are lacking communication of working on our property. They are taking quite a long break.

We thought we were buying a new beautiful home, not! Everything has broke from top to bottom. I have had repairman at my home since move in which was 6 months ago! One wouldn't come out when the air conditioner wouldn't turn on and had me go to the box and she literally almost got me electrocuted! Also, I'm now being denied repairs because they said I didn't see at the time of the walk through. Who looks for dents in their sink? This builder is horrific and does not care! Do not buy a DR Horton home.

I bought a new home in Reedy Springs, Greenville, SC. I have found the home/construction inferior. The front hallway and master bathroom walls are not straight. The painting primer is inferior. The laminate floor is also building crap. I paid additional monies and it was not worth it at all. They used a HOA which did not follow the published rules. The published rules specify no metal structures. My neighbors put in 2 metal 8 ft by 8 ft chain metal dog fences with a pitbull and rat terrier. I sent a letter and called the association setup by DR Horton and discussed this issue. In the rules it specifies no metal structures, however, they do not consider, the dog fences metal structures. Give me a break. Do not buy from this group. Hope you can see the non metal structures from the stockade fence.

Just had Dr Horton come out today to make repairs on our home. Worst mistake ever. Their inspector found two nail pops in our drywall. I was admit I did not want it fixed because they would not repaint the same color. They came with my son here, 2nd mistake because he didn't know better. I now have about fifteen random places where mud was globbed on. So now I have to have my house painted. There is mud all over my oak banister. My front door was not set right and you could see daylight through it. To fix that they put in thick weather stripping. Lightbulbs blow constantly. They claimed there were loose wires in my box that they now fixed.

These folks are very slick. First thing you should consider if you're thinking of buying a DR Horton home is you will be buying your "dream" home from a corporation… not a builder or realtor company. They have a slick program of selling you on their warranty. Comes in a 4 inch binder, but when you have a problem and go to the warranty, you'll see there is nothing there with specifics. The gist of the whole thing is to tell you they will only hear your complaints for one year.

Honestly, I was a little shocked after reading some of the reviews on here. I wasn't aware of these reviews prior to purchasing my home (guess I didn't do my research). I only became aware of these reviews after a friend of mine who is searching for a new home told me about them. I am a DR Horton home owner and haven't experienced anything terrible. Actually my experience has been quite pleasant, especially after building a home 7 years ago with another builder (that I will not name). We chose a DR Horton home after looking at several other builders because of the location of our neighborhood and the floor plans that they had to offer. Our home also came with a lot of standards that were considered upgrades with other builders (granite, hardwoods, etc.)

I closed on a home constructed by DR Horton in February 2015. I want to begin by saying I have never wrote a review on any companies or services, but this is important to me. I began the process of buying a home by DR Horton in June 2014. I was moving from Philadelphia to Cape Coral Florida. After making the decision to go with this builder I thought it was best to read some reviews; every review that I read was awful, that should have be more cue to go to another builder. Foolishly I called my realtor and the seller. My realtor assured me he would not have taken me to a builder that constructed poor homes.

They have one of the worst customer service and financing department. The quality of homes is good though.

This issue concerns Port Marluna #3 a condo building of 42 units in the Seabridge Community in Oxnard, Ca. There are 3 such buildings. #3 is the most recent and was completed @ 2009. The design of the building, as conceived is good. But, in an effort to stimulate sales, as I understand, Horton added hard surface floors to upper units and, it appears, didn't follow its own CC&Rs in the installation of the floors. Rather, the floors do not seem to have adequate underlayment or sealing, which causes every footstep on the floors to be heard as loud percussive bangs by people in the unit below.

My home was built in 2008 and we are the original owners. Since 2012 we have had to file 2 insurance claims due to faulty construction. We have water intrusion problems, possible slab leak, mold developing from poorly installed windows. We have complained and they send the same person out trying to drag this out until our legal options are gone. We are at our wit's end with DR Horton and their terrible business practices. We are now forced to find a structural engineer to see if the house is safe. This is unreal to me, can't get a lawyer because we can't afford the retainer. How can DR Horton keep getting away with this...

We have hard drainage problems on one side of our house since day one. Today a warranty rep and his supervisor were out to assess the problem. We were told, bluntly, this is all my fault because I have dogs, dogs that dig under the fence, bricks under the fence to keep the dogs inside the fence are part of the problem and because we added extra sod we have changed the grading. They refuse to help, just saying, "It’s your fault, your dogs are part of the problem and improvements made to the yard caused the problem".

As a recent (less than 1 year) homeowner of a DR Horton Home in Southwest Florida in Willow Chase Community.... I am disappointed with the treatment that I have received from them in regards to the Home Warranty Program. They are good when it comes to minor items.... but don't you dare have an issue that may cost them real time or money to replace or repair!

We purchased a new home from DR Horton Inc. in May, 2012. This was the worse thing we did in our lives. Here is a list of the problems we have had to deal with in only two and a half years. I am writing this review in hope anyone who is considering buying a DR Horton home be careful. The quality of workmanship is the poorest as it can get. Some of the listed items have been resolved (slowly) and some are still open: 1. Interior walls separating from the floor and floors tilting (partially resolved). 2. Floor tiles in kitchen and bath cracking (partially resolved). 3. Floor joists in tiled areas placed on 24" centers providing inadequate support for the load (partially resolved). 4. Had to hire a independent engineer to inspect home and make recommendations for corrections. This cost us $1,500 (completed). 5. Had to start litigation to try and recover the $1,500 (resolved out of court for $1,000).

The longer you wait for something to be repaired the more other problems are appearing. There is so much that is going wrong with this home, I would not have this builder build a home for me. Please do not close on a home else's you have walked through it many time with another professional.

Me and my mom and dad moved into a D.R. Horton house in fort worth Texas, on March 17th 2010. Since then we've had so many problems with the house it's almost outrageous. Lets see... first the fence, they used the cheapest wood they could get. Didn't even last 2 years. Fence fell over, and not enough room in the backyard for even a kiddie pool. The front door is so weak and cheap, the door handle is barely hanging on by a hair. The tiles in the whole house are almost broken. The window insulation is close to non-existent.

Before purchasing a home in DR Horton I went to check the reviews in here. I didn’t see any good reviews or maybe it was buried by bad reviews. The houses in DR Horton are beautiful. I meet ** sales agent for DR Horton. She is wonderful. She made my purchase experience less stressful. She gives me update and reassurance. I had a crappy experience with a realtor. So I have seen a real difference. With the warranties and all, staying in a DR Horton house is stress free I will say and with how they built their house, it’s just stunning.

My wife and I moved in our home in Athens, Al in June of 2013. We were very excited because this was the first home we had built. While the house was being built I had to make them replace one whole side of the roof because the shingles were different batch numbers, so they didn't match. We go to do our walk through and the a.c. doesn't work. They get that repaired and I thought we were in good hands because the supervisor marked more things on the initial punch list than I would have. It's time to move in and we had to be out of our house the next day so we had planned on putting our beds up and sleeping there. We get to the house and we can't get in because the key they gave us is wrong. We have to park the moving truck and go sleep on a blow up mattress because no one will come unlock the door for us.

We bought our DR Horton house in November. Some of the punch list items were not done before closing but were promised. The extra fans that were promised were delivered and installed. The kitchen caulking that was promised was never done until the end of February, 2015 although the superintendent, ** told me twice that he had the proper caulking. He also kept telling me, especially when we wanted me to check off the stuff he had done/promised to on some pink sheets, that everything would be caught and done with the "thirty day walk-through" that was standard. That never happened and when reminded about 45 days afterward, he said that there was no such thing as a "thirty day walk-through" and that everything had to go in on the warranty website. So, I did that twice before anything got scheduled.

I bought my home from D.R. Horton Nov 2009. When I bought my home there was a single story to the west of my home and a empty lot to the east of my home. About 6 months after I moved in, they started building a home to the east of me. Exact same house as mine. The big problem was that they built the house to the east of me, opposite of my elevation. Which means since it was the exact same house, all of our windows on that side of the house, matched up perfectly with my new neighbors.

We bought ready move-in house in May 2014. Everything was almost fine with it except kitchen cabinets. Every single kitchen cabinet has holes. Some of them goes through it. When we were buying a house, we were promised it would be replaced in a couple of weeks and they already ordered new one. Since that time (now it's February 2015) I sent numerous warranty request and had different people over to measure it. But still nothing has happened, now they tried to convince me it's a style of kitchen cabinets. I'm tired, they either don't answer or don't say something exact.

The home is beautiful and everyone loves the outside view of the house. Since day one we've had over 25 repairs to include replaced bricks, tiles, A.C. duct work, sprinklers, and the foundation has been repaired several times and continues with problems. We've had bullying from DR Horton staff, since quit. It's 2 years and I used over 2 weeks of leave trying to keep of with maintenance, and repairs, which continues. It's very time consuming and unfortunate when some people notice the problems with this new house. I can't get management to call me, apologize, and/or visit. I did receive a notice that a supervisor would visit to look at the problems. It feels like I bought a used house to recondition. No peace at this time.

I wished I had researched this company prior to buying my home or at least read previous consumer reviews. We bought our home new approximately 6 years ago. The HVAC system is too small to handle the heat or the cold for South Carolina. It is poorly insulated. The windows and doors are cheap and inefficient. We noticed the light switches in the rooms and closets were an abnormal distance away from the door openings. We then concluded it was to save on wiring by avoiding that extra foot of wire to move the switches where they should have been. Everything in it was of poor quality. I would never buy another home from DR Horton's company.

We purchased our home from Dr Horton on December 31, 2014. We still don't have our punch list items done - are waiting to even be able to move in. The paint job is horrible, torn up floors, missing light fixtures, busted counter tops, missing shoe molding, upside down electrical outlets, missing concrete in garage, busted light fixtures, wrong color counter tops, and the list goes on. I can't believe the work ethics, quality or overall morals of this company. Please if you are considering buying a home from Dr Horton, RUN!!! If anyone knows of a class action lawsuit, please let me know!

We bought our home based on what the salesperson promised... low roof lines so you wouldn't have windows facing your backyard... we were shown the lot behind our home before we bought and we were told there would be ONE home with a low lying roof behind us. We decided to put in a pool since we believed our privacy would be protected. Now they have split the already small lot into TWO and they are putting 2 huge homes with two story windows right behind us. They have no backyard and the home itself is literally within feet of our fence. There is nothing that you can plant that will cover two story windows when the house is that close. It is a total invasion of our privacy. We were completely lied to. We 100% regret our decision to buy our home and the fact that we also have a pool that will be within feet of the back of these new homes. TOTALLY DISGUSTED and so are my neighbors. WE WERE ALL LIED TO!!!!!!!!!!

I live in Oceanwalk in MB, SC. Pay over $400.00 dollars/mo. in HOA fees. Nothing done to home. No repairs. Just mowed my lawn about 3 times. Can't inquire about anything. No responses to questions. Not given a copy of HOA rules prior to signing. They have done nothing. No landscaping, etc. Would not buy here! Have no idea where my money is going! This was my retirement home. Have had nothing but aggravation and battling this DR Horton and Gold Crown Mgt. With all the complaints against DR Horton, I do not know how they are allowed to stay in business. Should be investigated!

I have a DR Horton home and have been in it for a couple of years now, and I am experiencing that I have 17 ceramic tiles that have cracked. They are now starting to open up with a larger gap and are all in the same area of the house. I submitted a claim and thought that even though it has been a couple of years since we moved in that they might be actually care about their work that they produced but I was wrong. Not only the tiles are cracking but the driveway is washing away and yes it is concrete.

My wife and I moved into our home October 10th 2014. We had an issue. The carpet in the master closet had issues. That's when it all started. Since Oct we had contractors come in every week and it's now January 2015. The following has been repaired - cracked tile in master bath twice, toilet leaked, carpet in master closet, cabinets top in master bathroom entirely need replacing, kitchen hood motor replaced, drywall cracked, cracked cement under back door cracked, there is more.. tired of typing... It's January 19th and things aren't done yet.. You have been warned. Don't buy unless you want to rebuild one repair at a time..

Very disappointed with Builder. We sign contract in March and today January 21 we have no Idea when is closing .The Superintendent don't have enough help -- spread too thin... It's looks like the company change the old ways for new cheap ways, paying the lowest wages, attracting desperate workers. So our dream house and 5 or more home owners are sitting waiting for The Big Guy??? To have Mercy and finish our Homes, our Temple, hopefully before the expose wood and roof start rooting..

I accompanied my son to buy his first home and the encounter we had was horrible - he was rude, gave wrong information, argued with our agent. Called the home office and they were just as rude. Never again.

First off I will give credit where it's due. DR. Horton do have nice floor plans. I do enjoy the layout of our house. That's is pretty much all that I enjoy about our house. We have had so many issues since we moved in. I'll start with the outside. The backyard was left with a bunch of trash and debris along with huge boulders just buried a couple feet in the ground. Sadly noticed when I put the sprinkler system in. My roof was not done right as we had leaks in multiple places. For the inside our drywall started to crack within a couple of weeks living there.

Verona Palms homes black mold problems and more: D.R. Horton build a townhome community in the City of Greenacres in 2007. There are various issues with the homes. The most significant issue is that they installed the bath tub and shower pan in our house and several others that I am aware of without any water barriers. Everything is sitting on the plywood subfloor. There is a 1/4 inch wide gap between the tile on the wall and the shower pan. Water is leaking through the cracks in the grout. I pulled up the carpet in the master bedroom and found black mold because the shower wall backs to the master bedroom. My neighbor is currently demolishing their bath because they cannot use it due to the water barrier issue. She got a lawyer to deal with Dr Horton but she has not had any relief. They refuse to honor their warranty. I am in the filing stages with them but don't expect I will get a favorable response.

So I had a guy come here the other day with an infrared gun and found out that several of the exterior walls have no insulation whatsoever. Warning to people getting a house built by them - make sure you're there during the building process to insure you have insulation in your walls. Just because an inspector comes out to approve levels of the build process don't mean that they don't take the insulation back out after they leave. This builder and his workers don't do the right thing and should be stopped from building!

Bought a home here in Myrtle Beach SC. (Ocean Walk). This was to be my retirement home and I was so looking forward to retirement here. Just want potential buyers to realize what they are getting into if they purchase in this community. My advice to you is to buy somewhere other than this community and probably from someone other than DR Horton. Dealing with this company and their board that approves or disapproves improvements has been a very stressful experience. They use absolutely no common sense at all in anything that they do. Everything is so black and white. I truly wish I had know all of what I know now. I would never had bought in a DR Horton community and I would advise all of you reading this to look elsewhere.

This builder deceived over 900 residents in the Sarah Ann Ranch Community in Surprise, Arizona, by not fully and truthfully disclosing the fact that on January 18, 2015, APS (Arizona Public Service) would be installing 130 foot, 230 kilowatt power lines directly behind the greenbelt of our housing. APS will also be removing 161 citrus trees before installing the large power poles. D R Horton deceitfully planted vegetation and completed landscaping in our community knowing that APS would completely remove everything during their construction project. Some homeowners paid extra money for their lots and now their views will be obstructed by unattractive power lines. These unsightly power lines will cause a significant decrease in the value of our properties and also pose a significant health risk to residents.

Moved into my home on June 20, 2014 and it has been a nightmare. The punch list was never completed. Had over 28 warranties that were submitted and several that followed the first few weeks in the house. Too many to list. But the biggest ones are the crappy foundation spalling, powdering and cracking the siding sliding down on the corner of house putting pressure on the bathroom window in master bath which warranty guy said it's gonna break out my window but yet they still have not fixed. Every door in house had to be redone 3 to 5 times or completely reframed which they deliver the parts and materials to your home and you have to store yourself until someone comes out to fix the problem. They don't return calls not even at the corporate level. They do crappy work with cheap materials. The worst of it is that you can't trust what they say so get an outsider to look at major problems for my whole foundation may have to be redone.

DR Horton sold us a condo in Phoenix, AZ in 2005. We had few minor water droplets over the years in one area of the home, over a door, which my mother who resides there attributed to AC condensation discharge and did not report to the builder (or me). Then in 2014 during a monsoon storm, the leak was substantial with a lot of interior damage. We called a licensed roofing contractor who discovered and photographed roof tile that was cut too short to protect attic vent from driving rain. DR Horton (Mr. ** and Mr. **) knowing that roof tile has not shrunk or grown from the time it was installed, refused to even compensate us for the roof repair (not even including water extraction and mold mediation), citing the time that elapsed from the closing. We feel that this is an ethical obligation of the builder to, at the minimum, take the responsibility for improperly-installed roof that caused so much damage to our home.

Our home in Mobile, AL was actually built by Breland Homes, which was bought out by DR Horton. The quality of the work was typical of what I've seen with other high-volume home builders... careless mistakes by unskilled laborers. We did an initial walk-thru, and created a substantial punch list. This is where the problems with DR Horton started. DR Horton didn't build the home; Breland did. The builder that walked through with us had not overseen construction, nor did he have any stake in how the house was built. Regardless, we did our final walk-thru just prior to closing. Some things had not been done, but the builder made some notes and promised to fix them. He made a few other promises he never followed up on. We weren't too impressed with him. Anyway, we also had a one-year home warranty, so we could have anything we missed fixed later - or so we thought.

We have only been in our brand new DR Horton house for 2 months and have had so many problems that I cannot list them all here. We provided the builder with over 70 items for repair upon move-in and they have not complied. Our upgraded cabinets were all installed scratched and even with holes, we have plumbing leaks, electrical problems, our roof looks like it is buckling, and much, much more. But to top all of this off, OUR MASTER BATHROOM TILE BROKE OFF AND FELL ON MY HUSBAND AS HE ENTERED THE SHOWER!! They were quick to come out and apologize for this, but no one has fixed a thing in a week. They will not even answer or return our calls. We are ready to call a lawyer. These things should not happen regardless of the price of a home, but you really don't expect it when you are paying close to $1M!!!

Bought new condo while still under construction in 2007. Had upgrades which upon the final walk-thru were not honored. They did not upgrade the cabinet’s hardware, the paint, the granite. They have used such low grade dish washer which by the way had not been secured and moved all over when used, the clothes washer which had the top was rusting, only after one year of use and by the time I finally had them replace the top which only took me 5 years. Also have just found one of my bathroom sink faucet totally rusted out, and this past weekend as I was cleaning under the kitchen sink pieces of rust started falling.

Cut carpeting too short so it has frayed in the doorway from hall to the laundry room, ran vents from the basement into the floor and out to the front porch next to the bath, kicked the lint exhaust into the wall rather than installed it. Used 74 staples to secure plywood to the subfloor in a 2" by 4" area, used so much graphite in door hinges that the doors turned black. The carpet was so poorly laid that I have waves in it now; the hardwood floors were scratched when we moved in that DR Horton refused to fix them; the garage door consistently runs off its track because they used reclaimed materials rather than new. I would have been better off to have purchased a double-wide. DR Horton builds the best home in Mexico!

So my wife and I found the perfect home down in Bluffton, South Carolina. As always with a commission type of purchase, everyone was eager to please. The builder, the agent, everybody was around to show us around whenever we wanted. So we put in the offer, negotiate this and that, et cetera, et cetera. Then comes the "punch list". The builder does the pre-closing walk through, sells some hopes and dreams, and says everything will be taken care of before we are in the house. Closing date comes and goes, we arrive in our house, and surprise, surprise. Not a single thing was taken care of. And since we have already closed, the builder is MIA. The agents tell us we are not the only ones trying to get a hold of the builder, and we have spoken with a few neighbors about the same issue. One is waiting on her 30-day punch list/walkthrough still as of 4 December. It was supposed to have been handled and completed in September.

Just bought a new home from Dr Horton in Valencia CA. Worst home I have ever bought and I bought three homes in the past 5 year, one of which was new too. I have door problem, plumbing, chips on the outside out the house, gate problem, tile problems, lighting, and kitchen appliance problems. The house is only 4 months old. Like I said I bought a new KB Home and never had one thing wrong with it. Please do not buy a Dr Horton home, worst home ever.

Bought a home in JR Conroe. Spent close to half million. So many things were wrong that 5 weeks after I closed, I am still dealing with them on items that were suppose to be addressed prior to closing. DR Horton walk through with the blue tape is bogus too, they just remove the tape without addressing the item. They installed defective items/ equipment in the house. So many better builders in Texas. Owned a Highland home prior to this and was very happy with quality of the house. DR Horton is the complete opposite, NO QUALITY CONTROL. Once you close, they are done with you. Stay away from DR Horton if you can. I regret the fact I bought a new home from DR Horton. Issues just do not stop with DR Horton. NO customer service at DR Horton, because they do not care.

I'm sorry to say that of the three homes I've lived in, the home we've bought from DR Horton is the absolute worst. I've lived in this home for nigh on nine years and it sinks further and further into the crap hole, every time I stop to think about it. The quality of craftsmanship is absolutely abominable. It seems as if they slapped a slab of low grade concrete atop a mound of dirt and called it a "foundation"! Year after year, it seems as if the property has sunk further and further into the ground. I've noticed that if you look up, you can see the rafters pressing into the compressed board and Sheetrock from above. This is not kosher. My home is not the only one that you can see such ravages. Alas, even from the street, you can see whole segments of pavement crumbling and falling into the abyss...

I just bought a new house 6 months ago and a lot of things are not working. They forgot to put the air filter, the water in the bathroom is leaking, the heater is not working on the second floor..... The weather is so cold, only 36 degree but the heater is not working..... I called them so many times and they kept saying that they were on their way but they did not show up. The material they used is not good, breaking easily.... Not recommend for anybody to buy a house from Dr HORTON..

Our water pressure dropped to just barely enough to wash dishes. My husband cleaned out the water heater, that was not the issue. We called the City, they came out, rebuilt the meter at the street, that was not the problem. We called a plumber, man has been around our area 40+ yrs, reputable business. Said there should be a PRV in your front flower beds. Told it was maybe 7 inch round lid and the PRV would be in there. My husband found a black box size of a loaf of bread long, twice as wide. Opened it nothing in it. He dug down a good 8 inches found nothing. We called the plumber to come out. They found the PRV 2 feet below the ground. The PRV rusted out and rotted.

I purchased a home from DR Horton. DR Horton uses the cheapest material, the cheapest fixtures, I found the bathroom lights at Home Depot for less than $20.00. They use the cheapest contractors and their laborers don't know what they are doing. This was the home I was going to live during my retirement. What a disappointed. When I complained they tell me its normal, or it can't be fixed. My master bathroom is so badly completed that DR Horton should be ashamed of the company. DR Horton represents themselves as a great builder but I don't believe this to be true. The paint and paint job was of the worse quality and workmanship.

I built the house in 2007 and the price is pretty reasonable. The material used is not that good indoor or outdoor. The doors in the house are cheap materials, sloppy work around the house. After about two years I moved in, the connection of the rubber pipe in the wall to the water heater cracked and leaked, flooded my laundry room and garage. After getting fixed of another two years period, the lower part of that connection leaked again. The plumber told me better to change the whole set of parts that related to the problem. So he changed out the valve (cheap valve they used) and copper pipes with bad soldering. Finally got that fix. Since everything gets only warranty within one year, I could not claim anything with them. I do not suggest this builder to anyone for a new house.

Overall, the quality of construction of the home is shoddy and sloppy. Home has numerous nail-pops throughout the hose that DR Horton stated would be repaired within the first year warranty service but DR Horton does not respond to warranty repair request forms. Sent a repair form in and never heard from them. Upon move in, found a white spackling type subset splashed onto a tree in the front yard and some bushes in the side of the yard. Many areas of the walls show ding marks and dinged paint. Flooring has paint marks in various spots, where they touched up the paint but didn't bother to use drop cloths for the wood flooring. Flooring also has glue or epoxy drops on it. Sloppy!

Lived here 3 years & they will not fix front door frame. Disabled VET on limited budget. Written to builder & HOA several times - neither will fix. A number of other things wrong but this one is costing me a lot of money during the winter & summer.

Last year in May 2013 I purchase a Townhouse built by D.R. Horton besides the Mineral Rights that D.R. Horton stole from people in Florida. I have not had any problems with them. Even the Mineral Rights on the property was returned without me having to get a lawyer. After getting bad press, D.R. Horton decided to returns the rights to all home owners in Florida that they so cleverly stole. Anything that went wrong with the property within the Year New Home Warranty D.R. Horton fixed. I never had to deal with the website. I always contacted the D.R. Horton Main Builder for the complex and we got things fixed fast.

Several months ago, we put an offer in on a DR Horton home in Charlotte, NC with a contingency in place. Ultimately we ended up not going through with the purchase. During the the initial phase the representative was very thorough and prompt in hopes to getting us to put an offer in with an accelerated close date. Once we ended up having to terminate the contract it has become a nightmare. We signed a termination agreement that clearly reads earnest money to be returned in 30 days or less. This however is not the case. We are going on a month and half and haven't received our earnest money back yet. The contact at DR Horton is very cavalier in his attitude about us and our money. He has pretty much stated, "You will get it when you get it" and it's in "Process" which it has been since the middle of August. Thankfully we don't have need the money but what if we did? They were the ones that set the terms for the return of earnest money and they can't begin to follow them. I can only imagine what other corners they cut. This is not a company I will ever be willing to work with again nor would I recommend to anyone.

I purchased a DR Horton home in Briarcreek, which is a subdivision in Manor. I purchased the property in 2009 and it was built in 2003. I have been unable to sale my home because the foundation is off by nearly 10 inches. The engineers and foundation repair companies that have inspected the property, have all said the home was likely built on fill dirt that was not compressed properly. I have yet to receive a call back from DR Horton and now I am stuck with a 10 year old home with a major structural problem that will cost me over 10k to remedy. I will never buy or encourage anyone else to buy a DR Horton home. These home are poorly constructed cookie cutter homes and mine has turned into the home from hell!

I have to say I am very sad it has come to writing a bad review on any company. I used to be a retail manager and government employee and I know you can not please everyone. BUT, after spending over $240,000 on a home, I EXPECT the quality and attention to detail to be a high priority. We closed on our home in August 2014 Fort Mill, SC. I have to say everyone we dealt with was "nice" but the faith in what they said is now understood not to be true.

Dr Horton started building express homes in Jacksonville FL in April of 2014. I was the 1st to sign papers to purchase a home. 1st of all, these homes are suppose to be up and move in ready in 60 days, not true. The home that I was suppose to purchase - I was told by the 3rd loan officer that has had my file, the loan can't be done. I signed papers on April 7th, 2014. It is now Sept 15, 2014 - 5 months after all the running around, stress, waiting, poor service, no call backs on the state of the loan, homes being build before my house. The list goes on and on. I was suppose to close in two weeks and now after weeks of no calls back from the loan officer or Dr. Horton, I'm left with nothing but an, "oh well". I have sent letters to their main office and of course no response. So with all that being said, I have no home and now after thinking it through I'm glad I didn't get this home, these guys are shady. I just pray that others get a better shack but I don't think so.

A neighbor called to let me know that, at Mayfield Estates in Mill Creek, WA that is currently under construction by DR Horton, a worker hit my car and simply left. Damage is over $550 (low bid) and the person who it just hit and left. No matter the outcome of my current investigation into this, and regardless if they resolve my issue, the worker should not have simply left the scene without putting a note or something on my car. The car is currently for sale and my phone number was in 4 places around the car which makes it worse. They had a number to call and decided to leave.

Recent buyer of a DR Horton home and I'm leaning towards not a great overall experience. Lots of hidden things that'll surprise you after closing. For example, in the Lakebridge Subdivision in Fort Mill SC, all property lot are subject to flooding, poor drainage. HIGH water and sewer bill from town of Fort Mill - $43 base charge means you'll get charged that without using any water, plus water per gallon are almost triple. 30 days bill will be round $150+! On site superintendent is a total waste of anyone's time, not sure why this guy is on a payroll! In an effort to cut builder's cost, lots of slipshod work were done.

My entire experience with purchasing a DR Horton home in a beautiful prestige neighborhood has been nothing but a nightmare starting 10-31-13! Going through a huge amount of stress with a divorce my first contact person was Amy! Long story short, she was by far the most unprofessional person to deal with! She would text me things about my home and what was being taken from me after the home was mid-way built. Like my added outdoor patio was to have a fireplace but then a month or so before closing I was told it could not be done because of the property line and being too close to the house, and then the porch was built very poor quality nails and staples sticking out of the wood rusted and then uneven would warped and split. Have had run-ins with the builders and excuse after excuse of how my porch "looked better than some"!!! Still waiting for screens to be replaced after they were bent and placed back uneven after finally complaining enough to get someone to patch the porch up!!! And that is all they did was patch it up. :( 200000 plus home and patch work is what I got!!!

New build purchase 4/2014. After signing contract we had our first walk through. The issues we found at that time were noted and promised to be repaired prior to closing by DR's building site superintendent. Once closed and we went back into home we found many repairs had not been made. We were told "sorry, we are running behind and we will complete all on or before the 30 day inspection". We were asked to make sure we contacted them at least one week prior to the 30 day to set up the inspection.

My wife and I signed contract to buy in 01/28/14 but they never started on our house and our home. We were living in, SOLD so they had us switch lots. We went to Louisiana and stayed 5 wks., 1 wk. friends daughter. Siding bowed back porch flush with ground, porch screens sized wrong, put in wrong and still missing. WE NEED TO DO A CLASS ACTION SUIT.

I purchased a home from DR Horton. DR Horton uses the cheapest material, the cheapest fixtures. I paid $364,000 for my house and I found the bathroom lights at Home Depot for less than $20.00. They use the cheapest contractors and their laborers don’t know what they are doing. This was the home I was going to live during my retirement. What a disappointed. When I complained they tell me it’s normal, or it can’t be fixed. My master bathroom is so badly completed that DR Horton should be ashamed of the company. DR Horton represents themselves as a great builder but I don’t believe this to be true. The paint and paint job was of the worse quality and workmanship. The tile were so badly install that they had to re-do-it. The bathroom tile has been redone and left as bad or worse than before. I write the corporate office and never get a response from them. In my case it’s a Mr. **, but I think they just pass the buck. It just makes me feel helpless, and at their mercy. No one in the Company cares about their product or the consumers. DR Horton just doesn't care.

We purchased a brand new DR Horton home in late 2012. About a year and a half later we discovered mold in the walk out basement area. Because it was over a year later I wasn't sure if it was going to be covered by warranty. I contacted DR Horton and they not only covered it, they did an amazing job fixing everything. In only 3 weeks time they fixed the leak in the foundation. Cleaned up all the mold using a professional mold remediation company. And they replaced anything and everything that might have been affected by the mold. From the studs to the walls to the carpeting. Besides that one issue we had zero problems with our DR Horton home. I highly recommend them.

We came across banners advertising D.R. Horton's lots for sale and we stopped and walked in to the model home which to the naked eye was beautiful! We had previously been burned by another builder and they seemed good people to work with. We filled out all the paperwork and yes within 48 hours the lender had pre-qualified us. It all began when the time of choosing our home's lot - they pretty much told us which one we needed to buy (when they had others available). Also, they had two styles of models and here again they told us we had no choice (but it was advertised 2 models). We still went ahead and continued with them until we got to the design center... Lady was great and all but it all took a turn from there.

When we first moved in, I was cooking on the stove and the vent hood fell down. All the fixtures in the bathroom were very lightweight. You cannot even hang a towel on the towel hanger without it falling down from the weight of a single towel. Any and All fixtures in the house are very fragile and cheap. As soon as you touch something, it starts to break. After a few months, all the tile grout started looking very nasty. I called in a specialist to clean the tiles and grout and they told me it was impossible because the grout and tiles were never sealed, therefore I had to re-grout the entire house.

We had our home build in 2012 from D.R. Horton and had issue with them responding to warranty repairs from day one. It took them over a year to complete the repairs and did a poor job of communicating with us. My wife and I have acquired a total of 3 weeks of missed appointments from D.R. Horton or where the work was not completed correctly! The best example I can give is we had to have our floors replaced in the kitchen which took almost a 100 pages of emails to get resolved, they reinstalled the floors finally after months of fighting and left our toilet in the front yard... THEY DID NOT schedule anyone else to complete the work. No plumber, no wood or trim people, no painters!!! HORRIBLE at communicating or getting things done! I honestly feel my wife and I should be compensated for our missed time at work, but of course as usual no response from D.R. Horton on that either!

There isn't enough time to describe all of the issues. DR HORTON IS A HORRIBLE BUILDER. Their product is cheaply built and once you purchase it, you are on your own. They rely on their past builder reputation to continue to sell houses. They use the cheapest contractors to do sub par work. They have a really hard time keeping builders. Over the course of our first year, they changed builders 5 times for the area. Their warranty service is terrible. They do "Dollar General" patchwork fixes to keep you quiet until the warranty is up. The home will last a year or two without any major issues, then get ready... DO NOT BUY A DR HORTON HOME!!!! YOU ARE BETTER OFF BUYING A STORAGE BUILDING TO LIVE IN!!

We purchased a DR Horton home due to the low inventory of houses available and we couldn't even find a place to rent. So, we found a spec house that was at least 50% complete and waited for it to be ready. Along the building process, we noticed little things they did to cut corners. When it got down to closing, they had people in the home trying to fix and repair things prior to us closing (we were leaving the final walk through to go close). We were told that all of the items on the list would be completed. After we left, we think the workers did too. Many of the items that were suppose to be fixed were not.

PLEASE STAY AWAY FROM DR HORTON! THEY ARE AWFUL!!!!! When I signed my contract to build my home with DR Horton back in February 2014, I was promised the house would be done in June of 2014. I went ahead and submitted my 60 day notice to vacate my apartment and paid the early termination fee. Not even a week after I did that, I was informed by DR Horton that the house was delayed and would not be finished until July. I thought this was not too horrible since issues happen, right? I spoke with my apartment complex and they told me I could extend my lease by 1 month, so I did.

We bought our house because we lived the floor plan and the basement. We've had a lot of issues, but the top two are the damp basement (floor won't dry), and the creaking vibrating floors. When you walk the floor shakes. I can't stand it! Everyday, I just feel like this was the worst decision that I've ever made. Everything is cheap, except for the doors and granite counter tops. Anyone know how to fix floors. I want to move!!

I was super excited to get a new house. Now I am upset. I cannot use my bath tub because the water won't come out of the pipes. I can hear the water flush in my entry way because they put the pipe in the wrong place. The other houses similar to mine have their pipe put closer to the entrance of the garage so you won't hear when the water is flushed from the upstairs restroom or going down the drain when you are showering. Their fix was a noise reduction wall that, guess what, did not work. My toilet in the second restroom is so close to the bathtub it is ridiculous. The sidewalk in front of my house collects a big puddle of water. And the brick on the side of my house is laid out incorrectly. But they don't seem to care.

Once a good builder, DR Horton has slipped into a very deceitful and dishonorable company. Purchased my second home with them in ten years 6 months ago in symphony meadows and it has been a nightmare for my wife and I. Poor construction and flat out lies by the saleswomen. Once you are in your new home you're on your own. They won't answer emails, phone calls or anything. It's been six months since closing and they still haven't finished our grading for the yard yet. When you ask questions, they just don't reply. I've bought five homes in my lifetime and this has been a nightmare.

Wasted my time & credit with waiting on a response. 48 hours as posted on site - nope. Try 72 hours. They say one thing & do another when it comes to score. Could have went with someone else since they are incompetent & have no clue at what they are doing. I should have listened to the consistent reviews. Seems to me that they want to get you signed up for a credit program to drain more money from you. Why would I pay off an old debt 5 years old that has been written off and the company has no record of it even if I wanted to pay. Add DR Horton & DHI to the growing list of companies I refuse to do business with as well as ** & ** as individuals you should stay away from when it comes to doing business.

Not using my real name as we are currently still building. So far horrible experience. Our home was poured weeks ago, started when promised then nothing... We see other homes poured, then framed, then drywalled, painted.... They build their specs first, not caring if your home sits untouched for days on end. I have seen exact styles of our house started after ours, pass ours in build. I drive by enough that have seen Stretches of 3-4 days with no one touching ours, meanwhile you will see 5+ workers at the specs. Will update my complaints as I see them. Because so far that's all I have. Build is in Arizona.

Houses are made of poor quality, they look good from the outside. STAY AWAY FROM DR HORTON IF YOU KNOW WHAT'S GOOD FOR YOU. They will also tell you what you want to hear like "oh that's no problem, we will have that fixed" or you got warranty so they will do this. Signing that paper with Dr Horton is going to be THE WORST MISTAKE OF YOUR LIFE!!!!!!!!!!

Too many complaints to list all of them here but their Houston office is a disaster. $450,000 home I had built and it has unbelievably bad craftsmanship. Driveway cracked three times and repaired and replacing it again. Corner foundation already cracked after 7 months. Doors won't shut. Garage doors have huge gaps between doors and frame. Yard is a disaster, won't drain, extremely rough and I paid to have entire 1/2 acre sodded. They are redoing about a third of the yards in my neighborhood, same with driveways. It's not just me. Every single neighbor I've spoken to is furious with DR Horton. DO NOT BUY A DR HORTON HOME!!!!! You have been warned. Avoid the Mostyn Manor homes for sure. Plus, no one is held responsible and subcontractors don't speak English. They hire the cheapest labor around from my experience.

I had very bad experiance with DR Horton warranty. Guy came for 11th month warranty check in Feb. This is June and they didn't fix 11 warranty issues. Now, they are saying this is not covered statements. These guys suck. Don't ever try to go with DR HORTON. I referred 3 of my friends - no one is happy. Try to avoid this company. My next house, other than DR Horton.

We built a DR Horton home on a cul-de-sac and the lot is sloped so I expressed my concern before even signing the purchase contract about potential drainage issues. We have had nothing but water problems. They have installed close to 400 ft. of French drain to carry the water away, but there are still areas in the yard that feel like a mattress.

We built our house and closed 18 months ago and have had nothing but problems with this builder! The company didn't care about our needs or concerns prior to closing, and they definitely haven't since. Getting them to repair warranty items, per our contract, has been like pulling teeth. If I could go back in time I NEVER would have done business with this company! Oh, and good luck getting a hold of anyone "higher-up" or from their "corporate" office. Regretful!

We recently purchased a home with DR Horton. We picked out our lot, home and all of the interiors. Since our final inspection on the home, the service has been HORRIBLE!! I would stay away from doing any business with DR Horton! They do not respect their customers whatsoever. The price you pay for their homes you would think they would respect you. When we had our final inspection, they gave us a whole 30 minutes to do this before you have to rush to your closing, giving you no time to find issues in the home. Before we even closed on the home, we mentioned having our backyard fixed because when it rains it floods. They said they could not fix it but we could email the warranty company after closing.

We haven't closed yet. After confirming several times that we will close as per contract, I mentioned to the sales person, everyone told me DR Horton never close on time. She assured me they have put processes in place and we will close as agreed. Less than 30 days prior to closing, I was told DR Horton needs another 40 days. We already sold our house. Then come the blame game. No one takes any responsibility and accountability. District supervisor always "too busy" to call and work things out. Am I the customer or he? Ordered wrong size cabinets - we cannot wait to reorder, will take at least another 5 weeks - we already sold our house and with our backs against the wall. Quality... already had to replace part of drive way, not even 3 weeks old and cracked, back patio cracked, outer walls not level - when asked, I was answered it's builders standard??? Supposed to grade the yard... water dams up against foundation, didn't grade yard correctly. Not just dealing with bad quality, also the worst customer experience ever. Once they have your deposit you're stuck with them and they know it. Has been waiting for more than 2 weeks for district supervisor to call back... Still waiting.

D R Horton representative are masters at manipulation. They will tell you what you want to hear but do not follow through with anything. We were misled for 12 months while our home was being built. There was excuse after excuse as to why there were continued delays - they will blame it on the weather, the industry, shortage of materials and labor crews - you name it, they will come up with it.

Since before we closed, we had issues. Which some were partially resolved. The list is too long to list them all but we had three roof leaks, water line come loose in attic from "not crimped PEKs connecting flooding the attic running into walls. Gas leak due to loose connect - never tighten. Cracked cement, post tension slab that was never hydraulically pulled to preload tension. Cosmetically, the whole house inside and out sucks. NO Quality! Not even low quality. Nobody cares, not DR Horton's supervisors, not the contractors, nor the subs.

We are in a two year old house that we had built by DR Horton. The sheetrock is cracking, the doors don't close, the tile in the bathroom is cracking. There is a crack in the foundation all the way through the house. Not to mention water leaks. DR Horton came the first time and measured the slab, said it was within tolerance and fixed defects. Well things have gotten worse. Cracks are back. Driveway separated from garage floor and more water leaks all from a defective slab. I would like to know how to force DR Horton to buy this home back.

After picking out a lot and signing the contract, I find out weeks later that they had sold my lot to someone else. I almost cancelled but I liked the location of the subdivision in town. They rushed the completion of my home by almost 2 months to close by year end, forcing me to move during the Holidays and it looked rushed. The day after I moved in, the roof blew off and they didn't want to fix it, telling me to call my insurance company. The asphalt shingles that blew off scratched my windows which they did nothing about. The interior paint is uneven and noticeable, the person who did the sealer around the sinks and tub either didn't know what he was doing or was drunk. There is paint spilled all over my concrete front porch and I was told it would wash off in 6 months, Ha.

My DR Horton home has flooded through the ceilings in three separate places at three separate times within a month. I do not have time nor the patience to mess with Dr Horton. No telling what else lurks behind these walls. It was too late to file a lawsuit when I see the drones of illegal workers rolling up working on my home. But, now that I have the issues you better believe it's on. Do not buy. I have black mold from the flooding. Once I asked for all inspection reports and permits I have not heard from anyone including the Mayor that came to my home to view the issues I have. No matching kitchen granite, water drenched wooden floors, two ceiling issues from leaks, open laundry room wall with black mold. They tried to scrape off before I stopped them. Water warped base boards in bathroom, laundry room, and hallway, scraped kitchen floors because of appliance delivery eight days after closing, nails through ceiling sheet rock. The list could go on and on.

Cannot get a qualified answer regarding a defect in the back door window. Wanted the door co. to provide me with a statement regarding the torn tape to no avail. Cust. Svc. mgr does not respond to my repeated phone calls to put this issue to rest.

Though it's been a lengthy process, our new home near Burleson, TX is near completion. It has been a terrific experience. Our saleslady, Krystal, kept us informed throughout the process, and was patient when we made change orders. Heck, we even changed lots. Our building supervisor, Joel, has been a real pleasure to work with. As a matter of fact, there was an error in the brickwork that was a little upsetting. He immediately had it re-done. Perfect. A thoroughly enjoyable experience, certain sure!

Had a unbelievable horrible experience which we will never buy from them ever again. Too much to write but to sum it up, our house from December 2013 to March 2014 leak damage in our garage from holes in the shingles. They patch up the roof hole but still need to fix sheetrock. My family member knows about building houses. He says it looks like nails are coming out of the wood in the ceiling. There is a bubble forming. Also when talking to our builder about issues, he just gave blame to someone else and gave attitude. Not efficient not Professional so I will never recommend this company to anyone I care for. Too much BS and Stress working with people that don't care. To top it off, our whole street all have had delay and problems with the house. Builder's name was Sam.

Two month ago I bought my first ever dream home from D.R. Horton in Bothell Area. My home is a road side home and it is so much noisy that I can't work, sleep or do anything in there. I can't believe D.R. Horton did no noise reducing arrangement in home, like better dry walls, double Windows etc. It is so much of horrible experience I am going thru right now. It is very difficult to explain. When I bought this home, I raised this concerned to D.R. Horton agent as well but she said company nothing does to reduce noise. Now I am bound to put extra money myself to do such arrangements. I hope other consumers understand that D.R. Horton does not care about their customers. Thanks.

I am writing as an ex-tenant of this townhouse. I lived there for one year from February 2013 until February 28, 2014. Issues are result of construction and maintenance by owner. Unit looks very nice when viewing but many items were trying: 1-garage extremely narrow - barely fit my sports car into it; 2-drawers in kitchen not to standards as are 17.5" deep instead of normal of 22" or so; 3-water pipes from upstairs travel down middle of house creating tons of noise when washer running; 4-attractive halls were too narrow to allow ease of moving furniture. Just a few examples noted by a tenant. Biggest problem turned out to be AC units (2) one outside, one in attic. One in attic has a water pan that lends itself to rust and black mold. Proper yearly maintenance may have caught this, hard to say.

During the loan process, they incentivize you to use their lender at DHI mortgage and offered $7500 toward closing costs. They REQUIRE you to use their lender to get to approval even though you may ultimately use an alternate lender. Luckily, we simultaneously went ahead and applied with our big-bank lender we have used in the past. Because..a couple of months before the house was due to be completed, DH Horton said -- "oh by the way, we now need 30% down!!" (Instead of the usual 20%). Beware.

During the initial purchase of our home, every process went as planned. The sales lady we dealt with was very helpful in helping us choose a lot to sending us pictures of our homes during the building process since we lived in California and the home was being built in Florida. We signed the contract in June 2013. DR Horton got the building permit back (4) weeks early so instead of the end of January for closing we figured maybe mid-December. We ended up closing the last day of December. Thankfully our sales lady kept pressuring the assistant construction manager or the home would not have been done by end of December. Problems started close to our closing date. When our shutter company representative came on site to measure for the shutters, he found almost every window in the home out of square. With that said there was no way the shutters were going to fit unless the windows were squared.

Home built in 2006 and stucco is cracking, bulking and eventually will start to fall off. In danger of water intrusion and mold forming. I contacted them several time and they refuse to repair.

DR Horton homes on the face of it seem a good company to deal with but under the surface all they care about is gaining your money. The quality of my newly built home is fair (missing phone line, rain water ingress, paint work, that sort of thing). The main problem is with their salesmen namely Adam ** who sold me my home, gained my trust through lies he told to me! To cut a long story short, I ended up with a villa (Cypress Pointe Villa) that was lower spec than I was led to believe proof of which I have in emails he sent me. James ** is another home salesman who worked along side with ** and in my view is no better - stay clear of these two salesmen at all costs. Do not deal with them!

We have had nothing but trouble with our house since we bought it new in April 2012: Carpet pulling up; Air Conditioner and heater do not heat or cool properly. Most doors will not stay latched; Cracks in the ceiling; Cracks in the foundation; Windows have air drafts around them; Paint on walls is very thin and poorly painted. Roof shingles lifting; Most walls in house are bowed. The list goes on and on. Some problems were fixed. Some still not. We had to threaten with a Lawyer. That helped some. This is the biggest hunk of junk I have ever lived in. We moved here to retire and made the mistake of buying a DR Horton house. Most people that work for them do not care about customer service. Once they get your money... forget them helping fix things. I wish we could sell our house.

I bought my first DR Horton back in 2007 and owned it for 2 years. During that time the only repair issues we had were things that you would expect from settling. That being said... I hired a home inspector to go through the property prior to closing and supplied a whole list of things for them to fix. It seems to me reading others reviews that a lot of the complaints are for things that a licensed home inspector should be finding and it's a lot easier to get the stuff fixed when they have to do it in order to get paid! Interestingly enough, I'm actually in the process of buying my 2nd Horton home, although both have been specs, so I know nothing about how they are to work with from the ground up.

Contract on new home failed due to DR Horton's representative (Leslie **). Four times did not read the Site Plan correctly of which we wanted home to face north & south. Leslie delayed the outcome of contract, until there were no more north & south lots available. She sent us two different contracts, with the wrong lots. Then the 3rd and 4th time she had right north & south lots, but told us we could not have a patio, due to size of lot. She told us that the prices of homes were going up 2/1/2014 $5,000. The delays by Leslie ** with the lot situation caused us to lose the home with all the add on we had. She said there was other properties, but same home was a higher price.

Nice people to deal with but they get no results and there must be no accountability. We've had either major or minor issues with the following: Plumbing (whole street has issues), Carpenter seams, Cracking tile (ongoing), Drywall finished poorly, Damaged appliances, Damaged door frame from appliance inst., Falling blocks on wall top row, Cracked stucco, Major stains in garage floor from workers, Missing roof tiles...really, Chipped tub, Cracked patio concrete, Bent light fixtures, Poor paint - it's super thin everywhere, Gaps in baseboards, Misplaced sprinklers. I am forgetting much more. Honestly it's been a nightmare!

NEW GENERATION HOMES WAS PRESENTED THE PROBLEMS I HAVE ON THE FOLLOWING DATES:

We've experienced several problems with our DR Horton home and requested they fix all the issues using their online job order request. Each time we get a certified letter as a response from our requests that state they are not responsible and to use the 10-year home warranty from another company who we've never gotten a response from. This is what to expect from DR Horton construction:

We purchased our home for 172k when we sold it 3 years later it appraised for 160k. We had a very hard time getting them to come back and fix. I understand new homes have issues but this was crazy. The first month the ac leaked in the attic. They had to come and fix took days. The next was the dishwasher was no contacted correctly and ghetto kitchen flooded. We had a hole in the tub in the guest restroom. The list continues.

Do not ever buy a DR Horton home. I have bought 3 brand new homes in my lifetime. I retired and thought I was buying my dream home only to find out it is a nightmare. Right now in my brand new home at 4a.m. in December I am without heat as my unit is not working. This is just one problem out of a list that goes on and on. Rounded out screw heads left halfway in in a deadbolt. Door seals that do not seal. See the light from outside coming in. Cracked tiles left in floor. Doors that are not hung right. Cabinet doors not hung right. Outside siding not installed properly or installed all bent. Missing mortar from outside on bricks. Don't know where they got their bricklayers from. Must have went to those places where you work daily and get paid daily. Worse job I have ever seen. Messed up plumbing job in bathroom. The list is endless. Do not buy from these low life lying you know whats.

Your mileage may vary. We did not end up going with DHI Mortgage despite the $$$ incentive offered. In fact we were warned in advance by the Sales Manager to not go with DHI in passing, but we didn't really understand the comment until we dealt with them. To say the least we did not end up getting a loan through them.

WOW... This company's motto is to help the veterans and military of America. What a joke! It is bigger than when they sent into Iraq knowing there were no WMDs. If you even think of buying house from these liars and thieves, then you deserve to get thrown under the bus. I had the VP of Marketing call me and guarantee me my house and I was so qualified that I could have bought any house but I was strung along for 6 months waiting for my house to be built. It destroyed my confidence in American business and made my PTSD so bad I went into deep depression.

I purchased my house July 2013. The outside dryer cover came off 3 months after I moved in and they just stuck an old plate from another home that was dirty and not even the right color over it. They also left a 1' strip off the siding and said that it doesn't matter because water will not come in. They have people who come and mow the vacant lots and I have a vacant lot on each side of me. A piece of metal from the lawnmower busted my office window and they told me they would fix it but it is not a priority!! Never Again!!!

I purchased a DR Horton home in FL for over $300k. Five weeks after moving in, DR Horton had all but abandoned completing construction. Four doors leaned against the wall. 2x4's held up kitchen counter. Broken front window. Grout and tiles missing. No appliances were hooked up after "install". All ceiling lights were "on" permanently as light switches were not connected. No wall outlets worked. The list goes on at length.

My house was built by DR Horton in 2002. Although it has had several structural things wrong with so far (it looks like they cut corners everywhere from roofing to windows), but most significantly, the middle of the ceiling has significant cracks in it. I have had several contractors tell me it is structurally unsound and that if this progresses, the ceiling may cave down upon us. I informed DR Horton and they simply said that my warranty was expired. I have known many people to own a home that is more than 10 years old, and I don't know anyone who has this kind of impending ceiling collapse happening in their homes. You would think, at the very least, they would want to check out the damage, so that they could avoid making the same mistake when they build other homes. However, they are completely uninterested. They told me to hire a contractor if I want my ceiling repaired.

My home had mushrooms growing in the living room! A whole wall had to be replaced and four years later my terrace cannot be used and black tar paper is covering the whole outside of the building.

They are the shadiest builder EVER. They lie, screw homeowners over once they pull out of your development, and 5 of the 6 models of our home on a small cul-de-sac ALL have leaking windows. In 2-year-old homes. And if you claim warranty work on said windows, all they will do is caulk the window with a $5 tube of caulk. Nothing for the wet drywall behind the window or damaged wall.

My husband bought his DR Horton house 5 years ago... In the last year, we have had two busted pipes. We tried getting in contact with the warranty people-who say we can only contract them by email or mail, no phone. Meanwhile, the leaks are raising the water bill. So, by mail or email is unacceptable. Each person that came out to fix the leak told us the builder used the cheapest PVC pipes known. We will never buy another DR Horton house again. We have spent a lot of money on something that should not have gone bad on a five year old house.

The worst experience with a builder I have ever had!! It started during the construction when we were led to believe by the Sales Woman that the floor plan included a fire place. The build was running late, and no carpet the day we were supposed to close. Now we have been in the home since the beginning of April and they still have not completed the 30-Day Warranty list. We have submitted it several times and I have even spoken personally with the regional manager. All of the attempts to submit the list can be proven thru the multiple emails I have saved. We started with a list of only 34 items and still have several items not completed. The list included repairs as small as nail pops to as big as the yard that is eroding away.

I have been forced to stare at a thirty foot wall of dirt for the past six months next to my backyard because Horton is too lazy to move it while they are destroying our view, backyard and quality of life... They are now building six home behind us instead of the three they were plotted so they can make even more money and screw us over! I have severe allergies and I can tell you that this situation is murderous for me! I have contacted the superintendent and my response is "tough **, we're trying to get out of here as quickly as we can..." Well it's not quick enough for me!

This is our third DR Horton home - both previous homes were pre-owned and this was our first that we got to choose everything in the house from the beginning. The DR Horton people were helpful at every step and the build quality of the home is tremendous! I absolutely love this house and am so impressed with the increase in quality and materials that DR Horton has come to over the last twenty years of being their customer, and I can't recommend them enough. One of the best values in homes today - do yourself a favor and look at them.

This has been the worst experience of our lives. My husband, myself, and our three children are relocating to Greenville, South Carolina. We wanted a new home but could not wait the full 6-7 months for one to be built. The Hemlock subdivision by DR Horton had a home we were interested in but we needed a few changes. They agreed to them and we signed a contract. However, I was in PA at the time and we did not fully initial or date it. The seller's rep, Barbara **, sent it to be ratified anyway.

Reuters wrote an article about how D Horton Homes keeps the minerals and later leases to the frackers who will come and drill wells in these residential neighborhoods...Get cancer insurance is all I have to say if you signed without reading the contract!

My first walk through, the roof was under repair and leaking in the living room and wall. I was assured it would be fixed and everything replaced for the final walk through. Roof was still leaking, nothing was replaced and paint was touched up. Roof leaks next time it rained, Dr Horton sent workers to fix roof, still leaking. Finally I got a letter to see what they had fixed, 1st tar all over the roof, shingles damaged from all the workers running around on hot shingles, all the caps have cracks running down them from improper installation.

Our home still have the same problems it had the day it was built. Our plumbing in our guest bathroom, the water pressure is very low in the sink. Our bathtub gets stopped up very often. Our dishwasher had a bad leak we had to turn off the main line. And garbage disposer has had a bad odor ever since we have been in our home. Our air condition in our guest room does not cool. We had D.R Horton to come and check it twice. They said each time nothing wrong with it. We just keep an electric fan in that room. We also had D.R Horton to check the flooring in our master bedroom and our quest room. It feels like we are going to fall through the floor. When these people came out to repair the floors in these rooms nothing was done. This is almost four years later and it still feels like we are falling through the floor.

Please take a minute to read! First of all, DR Horton is my second new build. My first was Choice Homes. Now Choice Homes was a nicely-built home with a reasonable price. Not many upgrades to choose from but very nice build. I made my selections and they gave me a plan and stuck to it and were very helpful all the way through. They met every deadline and moved in very happy. Now it had its problems as well but was addressed in a reasonable time. I got remarried and needed to find a house for my wife and I and fell in love with DR Horton in Deer Run Estates in Crosby, Texas. Like everyone else, they were angels and got us under contract quick.

My husband and I purchased a new home from DR Horton the Cambridge Model (level B) after falling in love with the model one. We loved all the storage that it had and knew it would fit our needs. We loved the fact that the hall closet downstairs went all the way back under the stairs. We had tour the other Cambridges that was in the neighbor just to see some of the upgrades that was in the homes. After the house was built and we were all moved we noticed that they blocked off the storage under the stairs. We called and sent emails for them to come out and fix it.

I finally went up into the lower attic after 7+ years of not being able to cool my downstairs office/bedroom and discovered that there was no insulation over it. Maybe they did not have to put it in since this attic is also over the garage but that just doesn't seem right to me. The large intake vent for the central Heating/Cooling system is just outside my office and neither that nor the bathroom next to it has insulation over it. Now I wonder if there is insulation between my office and the garage, probably not...I don't think they have to do that and the way Horton seemed to skimp on things, I would not expect it.

The Customer Service with DR Horton is awful! It's nearly impossible to ever reach an actual person in regards to obtaining customer service or warranty work. You are requested to follow up online and write your concerns, only to be sent a generic email in response and it takes weeks to have a customer service person respond. I have unresolved issues that have not been addressed and keep getting put off by the only person who seems to be working the whole realm of the service department and being told as an excuse, that my issues have surpassed the warranty period but were never addressed during the warranty period!!!!!! I am also told that for example: "the painters have already come out to your house and you signed the work order". However, the contractors do not speak well enough English to explain anything to them. They are the ones who tell you they are only there to do certain repairs and that someone else will come out and take care of the other problems and then you never hear from them.

Stopped in to take look at Reedy Springs subdivision in Greenville, NC. Salespersons on the property and in the corporate office all do business the same. They are not interested in selling you a home. They are more interested in taking your deposit and getting you into a contract before they give you any details. Let the buyer beware!! These folks are putting on an great face but have ZERO follow through and work at their own pace. They could care less about what you want. Homes looked nice, been four years in the making and have not finished the pool clubhouse area yet. They won't work with you at all. Just tell you a bunch of untruths and never come through. They will not negotiate price or amenities in their homes.

I scheduled an appointment with the local office to have the flooring company replace faulty boards in my floor. The first appointment was three months ago. I followed up several times with the same person in the local office to make sure the appointment was on the calendar. Nobody showed up and I did not receive a phone call telling me there was a delay. When I contacted one of the contractors he found out I was not scheduled. I was angry because I took a day off work. That day I scheduled a new appointment three months out for September 16. I called the office Friday the 13th to make sure we didn't repeat what happened three months prior. She confirmed Sept 16th at 10:30.

DO NOT buy a DR Horton Home. I have owned my home for almost four years and while it is pretty on the outside, the guts are very low quality craftsmanship. The absolute cheapest materials and construction was used. Every time my wife tries to hang a new fan or light, new surprises await. One time the recessed can light was just hanging from a wire. Today found a cheap plastic electrical box screwed in with one screw and no additional support. Yesterday, my wife and I had to construct a support to affix a hanging light to another box in another hole that was barely attached and could not have supported the new light. Meanwhile, the cheap (probably Chinese) drywall is crumbling all around us. In fact, the drywall is so cheap that wall anchors barely work - and sometimes don't - to keep things hanging on the wall.

We were given so much false information about our neighborhood and the builder, D R Horton. The sales pitch included Exemplary Schools, dependable HOA, and our house built by "America's #1 builder". We have had numerous problems with our home from day one... lawn drainage issues, water leaking and baseboards swelling when it rains, air flowing into the bathroom sink pipe from the air condition/heater, cracks in the tile throughout the house, cracks in the ceiling, and the entire circumference of the master bath. When requesting maintenance from D R Horton, the techs show up and reassure us that the problems with our home are a figment of our imagination, and that the cracks are a sign of the house "settling". I've seen 100-year-old homes in better shape than ours at seven years.

Thank you for your review. My husband and I were contemplating buying one of the new townhouses being built and we decided to back out. The contract was very one-sided in favor of the builder and they were unwilling to negotiate any terms (To me, a one-year warranty for a brand new home is insufficient...a good builder would offer a better warranty). The contract absolved them of all responsibility immediately (not even a one year period) for issues with drainage, grade, and seepage (water runoff) and we came upon your review. We knew the language was "boilerplate" but terms can still be negotiated.

One sided builder contract - My wife and I were going to buy a DR Horton property but after looking at the contract we had reservations about the terms of the purchase agreement and after looking at these reviews we now know why.

First off, DHI Mortgage spelled my name wrong on my closing papers and refused to change it. They had forgotten a few papers at closing and needed me to sign them after the fact. I refused to sign until the problem was corrected and they told me it couldn't be. After two months finally and contacting the corporate office, they corrected their mistake. The builder told me at closing he would come back and correct some issues the following week after closing due to it being a holiday week. He never came. Here I am two months later and never seen the builder, never got the the items corrected, never got an orientation to my home, or the touch up paint kit. If I had the option, I never would have closed, but I had to be out of my apartment and they promised they would correct the problems.

After writing their Corporate HQ, DR Horton came out and replaced our siding with no issues. They also replaced the neighbors window that was reflecting the heat causing our siding to ripple, all at no charge. The guy that came said he was sorry that I had to write such a letter to get the siding replaced, he was very nice and helpful. I'm happy to report that we've had no issues with our home after almost 3 yrs. We've been happy with our home!

Well where do I begin with DR Horton, other than to say they hire nothing but liars and thieves to get you into the house and once they have your money you are just a warranty submitting client. Bought a house in the Brownsville area and can't wait to load it off onto someone else to deal with these people. They smooth talk you and make it seem like everything is going great. You sign the contract and then the fun begins. They lead you along with only one person making a decision for you to get the final price on their homes. Then you have to close and hopefully it isn't when their powerful leader is out with his horses and can't give you an answer.