Zillow.com Reviews

The agent that I am dealing with as a renter is unprofessional and doesn't follow the law. I get a 24 hrs notice for any showings and she's texting me at 7pm for a next day showing. She's using the fact that I'm the sister of the seller to try and do whatever she wants. She also asked for keys (I have dogs and it's illegal to ask). Telling me I have to leave the property. Shady dealings all around. Kaija ** doesn't deserve a realtor license. She's pushing us out early bc she's pushy and obnoxious. She also said bc I won't allow immediate viewings that Zillow pulled the listing. Sorry but my lease trumps zillow.

The info for 2908 N.53 ave 85031 is incorrect. You have the wrong street listed. Please review a map or something to get the correct information. The area has 53 ave, 53 ln, and 53 pkway. If you just took the time you can clearly see the info you are reporting is not correct. What happened to the house that is actually on 53 ave. If you put in any address around 2908 you can see those houses. This issue is cause delivery problems.

I have never ever been to a city that does not have Saturday showings. I live out of town work M-F, can not make a trip during the week to look at properties. They need to get up on the times with more flexibility. The guy I finally got ahold of was a jerk.

Zillow has charged my account more than once for one rental application, because it didn’t want to “save” my info. I have tried tirelessly to get my application sent through, paying a total of 3 times. When calling the numbers provided, NO ONE answers or returns your call. Horrible experience.

I have tried calling Zillow for several weeks now and have never been able to talk with a human being. I have left Zillow call back messages and have never heard back from Zillow. I only need maybe 2 minutes of their time. I am giving them a 1 star for being completely dysfunctional. If they call me back someday and will come back and update my rating.

Our house appraised a high amount and we priced our house relatively low so we could sell quickly due to moving. Every time we lowered the price of our home, Zillow would under estimate (zestimate) our home significantly. This site is a scam and gives buyers false sense of appraisal.

During my home buying experience on Zillow I highly encourage anyone that chooses a house off of Zillow to view the property first before seeing the property on the inside with the realtor these Realtors are posting pictures from when they first were built, not current pictures. The pictures on Zillow looks good but in person they look nothing like the pic. They look inhabitable.

HORRIBLE!!!! After a year and a half of using this platform to pay my landlord rental payments I was notified six days after a payment came out that they no longer were accepting payments and that I had to dispute funds with my bank to get my money back. My bank wouldn’t dispute the funds because it was longer than two days after I filed the dispute in Zillow literally is holding over $3000 of my money that they stole from me. DO NOT USE.

Not pleased at all with their lack of service. My realtor uploaded my listing 24 hours ago and every other realtor listing company caught it off MLS (except Zillow and Trulia). Should be automatic! Guess Keep waiting!!!

Zillow is disgusting. After notifying me that they published my review of a no-show real estate agent in CA, they told me to edit my review, which they pulled after the real estate agent responded. Her response was a shuck and jive word salad that basically repeated what I had already written, i.e. that she was a no-show! My question to the real estate agent as we were arriving to the property, before she hastily claimed to have postponed our appointment, was about the very flood maps that Zillow showed for the property that we wanted to view. These Zillow hacks consistently post homes that are PRONE TO FLOODING for upwards of half a million dollars, and they are doing this in my community in AK! Right now, there is a burned out property that has been raided by druggies that is listed on Zillow for over $600000!! Zillow is a scam company and should be shut down.

I have been a Realtor for over 30 years. Of all the real estate applications, Zillow is the absolute worst. I can not reach anyone on a phone call, unless it is someone trying to sell me something. I have used the help/support email over, and over, and over at least 10+ times and have not received a single response. On my Zillow profile page, seven, yes seven years of sales just not showing up. Millions of dollars in sales. I get calls all the time from Zillow trying to sell me premier agent, but they don't have the time to respond to an issue. WHY would a Realtor pay for their service when they don't call back or even acknowledge that you have contacted the support.

Every Realtor I talked to told me, Zillow was a nightmare to deal with. You can submit as many requests as you like, and they will never address your problem. For such a large company, you would think they would invest into their customer service. Not the case.

Have used the listing service for years with our Property Management company for self-owned and managed SFR units. Historically it has been a favorable experience until the last six months or so. The software and program peculiars have changed significantly and on a pretty regular occasion the software just "junks" out causing a myriad of different issues. When contacting a customer service rep ... that is a nightmare. Long response delays, responses that do not at all address the issue posed, the agent are pleasant in their response tenor but fall way short of being able to solve an issue or even explain a good work around the issue that YOU are experiencing.

ZILLOW is a great site. It has been helpful in gaining public attention to my property for sale. The ONE NEGATIVE about the service is that it has ZERO HELP when it comes to speaking with a ZILLOW REP. The listing of my property has several errors. But it is very difficult to get them corrected. No help - no response. OH IT WILL GIVE YOU AUTOMATED RESPONSES which are not very helpful.

I set up the parameters on Zillow for the type of rental I want, the price and location. It is one thing to send me notices of rentals a town over, but it is another thing to send me rentals for double and more above the rent I can afford. They even ask if you want to stretch your budget. If I could stretch my budget, I would. Does Zillow make more money if someone rents an apartment above their stated amount? My email is filled all day long with Zillow telling me about apartments way over my price limit. I opened another email address just to send them all to because the few I want just get lost in the flood from Zillow. In addition, I would ask the landlord or realtor a question through Zillow and never receive a reply.

Zillow inaccurately estimates our property values as apples to apples the opposite corner home to ours sold about one month ago for 352000K while they have ours estimated at 284100k. They are incompetent, inaccurate and way off on their estimates. What’s going on with Zillow. We’d never recommend them to anyone as we’re very disappointed with Zillow.

I have been trying to get the attention of a Zillow customer support person to remove a duplicate entry for one of my properties. It says home not for sale but it is! And there is a valid entry for the for sale entry. No way to speak with a live person to fix this simple issue. So frustrating!

Zillow refuses to release their circumferential grip upon erroneous information about my property that they have collected. I can only compare their grip on the data that they have seized, to that of a sphincter muscle that will never relax and release any material that is classified as waste.

Zillow for whatever reason shows listing agents a credit score that is 40 points lower than the score they show me when I submit applications to rent. The score they show me is lower than the score I pulled up direct from Experian which is the bureau they use. I tried to contact customer service to inquire about the discrepancy and haven’t heard anything back. Seems to be some foul play to say the least.

Don't know who to blame the agent or the company, dream crusher. 1st time home buyer have a lots of questions, he seem like he would answer. All my question. As soon as I mentioned I was working, at Rhis. This interest in me went to 0. Completely cut me off. $$$$ over customer.

It’s so hard to write a negative review for the agents advertising on Zillow app, it seems only 5 stars reviews are allowed to post. We got scammed by realtors Stephanie ** and Derick ** who are advertising on Zillow and realtor.com, they paid these websites to recommend them while they are very unprofessional and very horrible.

I am so glad that I found this site to leave a review on because unfortunately I can't find another to do so. I highly recommend against this site when looking for property. I've literally been searching for 6 months now full time at that and the number and volume of incorrect listings is disheartening to say the least. The people literally play with their listings on that website in terms of how frequently they change the price change. The availability most of the sites are not real that's listed in. By that I mean the properties themselves are in a state of repairs so much to where it couldn't be running anyhow and I guess that's why they continue to play with the listings. So this is just a warning. I hope wherever you end up at that you are successful in your search but I'm pretty sure it will not be with this website.

Zillow, is the absolute worse app to use. Every time I try to reach out to a realtor they get back to me days later. They have no interest in really helping you. All they do is just discourage the home buying process. Vincent ** was attempting to “help me” and was just singing almost the entire phone call.

The value of my house on Zillow has dropped 32% this month. I considered by comparables in the area that they were pretty close to correct. Now it's outrageously incorrect. The new algorithm considers the price at the last time of sale, or so their autobot states. That's ridiculous. We put in over $100k in renovations and the market has gone way up in the last few years. There's a house on the next block that is showing $50k more than mine and it should be burned down. Mine is fully renovated, has much more land and is the best lot in town. Zillow's new Zestimates are not only worthless, but they are also completely incorrect.

I had scheduled a viewing for 175 Clarkson Ave in Brooklyn, NY for today (12/12/24) at 2 pm. I arrived at 1:30 pm & was standing outside waiting on the realtor to show up. I text the realtor Roi ** to let him know I was there. In the meantime A woman comes to the building & assuming she lived there, I told her I was waiting for the realtor to show me apartment # 3. She told me she owned the premises & there was no apartment 3 in the building. It was a 2 story home. In the meantime the realtor text me back to say he would be an hour late. It's December in NY & I have been waiting in the cold already a half hour. I tell him I can't sit outside in the cold for another hour. Then, I tell him about the fact that there's no Apt # 3 at the given address.

I am the owner of a townhome in Kennesaw, GA that me and my agent have been unable to get listed on Zillow. The agent first contacted Zillow on 11/4/24. After 3 weeks of no resolution, I reached out on 11/23/24. Zillow keeps giving an error "This address is a 25+ unit apartment community, which requires a Zillow advertising contract. For more information, see here." I have noted that the house is not part of any apartment community, and in fact a town home and provided all requested information including the global coordinates. I have repeatedly requested for this issue to be fixed so I can get it rented.

Ms. ** is engaging & instructive... The World appreciates people who make me "smarter"... The hurdles that existed (& the pitfalls) were explained & pain was avoided... Assessments were undertaken - interior & exterior photos included... Then Hurricane Milton came through, necessitating another round of assessments - Ms. ** coordinated those visits, protected me from unnecessary fees (a survey in particular was asked for, & then Cyndi filed a form that made that $800+ fee moot) & she ensured that the Title Company was rotating fees (HECM Counseling, for instance) into the "closing costs" arena.

They don't seem to remove the properties that have been rented out. Also have ran into a few scammers on here. I feel they could do better is verifying landlords and owners. Plus most Landlords are wanting 3x the rent or quote one different price then when it's time to pay give a whole different price.

Nothing else to say honestly. They’re giving me too much headaches, bro! You know what I’m talking about. You want me to blab and cut me off due to not following the guideline. See pics. They kept asking and asking and asking and asking then rejected. Guck that.

Complained to the Better Business Bureau about Zillow's poor customer service and was rewarded by an account being blocked on rental manager as reprisal, well guess what? I'm blocked and your customer service team still stinks. They never get back to you when their own automated messages say, ignore complaints then block you rather than resolve an issue. Avoid at all costs.

It's been 4 years more or less since I been using this website. If you are using a voucher this website is no good for it. They all tell you, "Yes, they do work with vouchers" is their answer, then they send you an email with the writes them a letter saying someone will contact you. No one do and if they do they give you the coops that charge you between $400 and $500 just for them to approve the application! Thank you for nothing.

Zillow is intentionally engaging in market manipulation. Where is the FTC??? Why do other venues value my property $40K more than the market manipulators at Zillow??? Where is the DOJ??? Why is this being allowed??? Is the government complicit???

I was under the impression Zillow is a trusted website, but that is no longer true. I discovered that Zillow is posting ads for properties for rent that they have no right to post. Upon calling the apartments directly I was told that this goes on all the time. Zillow isn't authorized to accept applications, especially on low-income housing. So, if it looks too good to be true, it is!! Shame on Zillow, and Hotpads, too.

I had gotten ahold of a landlord on Zillow - Hot pads - **. Looking for an apartment... Of course we agree to a background check.. Some shady charges but not found guilty or completely dismissed... I also received DWI well over 20 + years ago.. Changed my life when my son was born!! Dale ** was contacted by Son's father whom is 77 year old Veteran bound to wheel chair... I had appt & couldn't contact him... The following is a message I sent Mr ** when I finally got to come home.. Needless to say I was very upset that my son's father was so very disturbed & upset by **'s behavior & accusations!! This is whom you're representing as fair & nondiscriminatory?? I'm also turning him into Apt condos & Housing assoc. We do not agree to background search to be talked to like that, judged for 20+ yr old crime when I've turned my life around.. Shame on any of your companies that condone this behaviour.

For sale by owner on Zillow is a bait and switch. They route your call to an agent who does not reflect buyer's interest in house to seller. A total fraud. Agents are usually awful, and those selling by owner want to interface with buyers to do deal. Zillow misrepresents itself. **

Do NOT trust Zillow. They just get application fee from renters, but they do not provide the application to landlords on time. Also they send the application to Landlord with a past dates. Zillow just wants to make money with the renters application. They keep the good applicant with themselves, and they send the application to Landlord that is not qualified. The reason is: if Zillow send the good application to the Landlord, and property go for rent, then Zillow can NOT make more money. Zillow send fake, and wrong information to Landlords.

Earlier this year, I signed up for Zillow Premier Agent with the understanding that it would generate qualified buyer leads for the Sarasota zip code 34246. The salesperson assured me that all leads would be qualified, and that the process would include screening potential buyers by asking important questions such as whether they were working with an agent, their timeframe to buy, and whether they were pre-approved or paying cash. I was also told I would have a dedicated account manager.

If you are going to be a monopoly and ruin lives, at least be good at it. Don't laugh at us for being poor in your commercial and expect us to support you. Every great villain needs at least a couple redeemable qualities, and you guys have none.

I have been following Zestimates on Zillow for years. It is so obvious that realtors (probably who are "premier agents") have the capability of manipulating the market! I have watched homes by me have a Zestimate of price and then all of a sudden when a realtor puts home on market the Zestimate goes up by A LOT! What a coincidence!!! There are other times when the Zestimate all of a sudden is not available. Hmm. Either way, it's a game that obviously realtors can play BUT an owner cannot access. This needs to be investigated!

Created a Zillow a couple days ago. No other apps to buy house. Types in my information and been getting random calls since. They gave out my number. Now I get spam calls about purchasing a house. Don't put your real number.

Zillow in the most unreliable real estates info in the web. I know the prices can't fluctuate $75K in one month. And the Views goes up & down every day, I understand the Saved could go up & down but how do you Un-view a property after it is viewed. It goes up & down in the 100's. It is a marketing scam that misinform buyers on the properties they are listed, whether the Square Footage or the Guesstimate values. Just check Realtors.com instead, it will give more honest & accurate info about the property you are interested in.

Agents DO NOT sign up for Premier Agent, a complete waste of money. They charge way too much and give no results. They make false promises and when you cancel they play dumb like they received no notification of cancellation.

Warning Warning. Do not purchase a home or even waste your time or gas to even view a home that you found on Zillow. They are liars, unprofessional, incompetent and they catfish you with their property listings. They play games on the phone, hang up in your face. They are incompetent. They refuse to transfer you to a supervisor if you ask for a supervisor, they will block your number from calling back and if you speak to one of their loan officers, they tell you a bunch of lies.

This is just a red flag to anyone who is renting. Please do your own background check on the individuals that are listing places to rent. Came across a adorable place secluded, serene... For a room with a refrigerator listed as an apartment, should have been my first red flag. The landlord failed to mention that he was a registered sex offender, however he did tell me that he had been incarcerated when he was young therefore in the lease it states no firearms, no ammo.

Zillow is a hub for scammers and identity thieves! Buyers be warned! Once you are baited in to give all your personal info (Social Security numbers, banking information, credit reports) under the guise of “seeing if you qualify”! You possibly will be denied and all your sensitive information sold to the dark web and other shady institutions. Zillow is the biggest identity theft ring to date! Do not sent your sensitive personal information to these scamming realtors. Go directly to a brick and mortar and deal with a reputable company. Identify theft is on the rise people!

We had been in contact with Amanda **, an agent at Zillow, and set up a couple of properties to look at. This realtor knew we were driving 2.5 hours to get to the properties and texted me that she needed to reschedule, but only after my husband and I had already driven 1.25 hours. I have not heard from her since and Zillow did nothing to resolve my issue nor did they apologize. This was my first time using Zillow agents and I won't make that mistake again.

I posted a listing for sale by owner on Zillow 4 days before an open house knowing that it can take "up to 72 hours for verification". After completing the verification, radio-silence for the next 4 days. Any attempt to call, or file a ticket, goes unanswered or points you to non-relevant FAQs. I am convinced there are no customer service agents looking to improve customer experiences.

I won't believe anything Zillow has to say. I've been watching for years. DELETE Zillow. Go somewhere else! When looking at history, not truthful. I won't use them anymore. I think the upper management needs to be jailed in their fame to increase prices.

Something is seriously wrong with people who run Zillow. Some time ago I created the description of my house. It was published via Zillow. Now I would like to edit the description. Zillow does not allow me to do it. The house was paid off. It is MY house, not a bank's. And I want to edit the description of my house!

As a landlord Never do application process & background check from Zillow.com. If landlord has issues with the tenant then there no information on tenant’s drivers license number or date birth for legal process. Zillow never returns any calls and there is no way we can reach them.

Another crook business... their thing is to charge you for an application for a background check and credit check for landlords to see so that you can apply for apartments or houses what not. Not only do they have scammers on their website. They have landlords that don't want an application through them. So the landlord messages you their own website to have to pay yet again another fee to do the same thing that you paid for on Zillow. Therefore if you ask me Zillow should not be asking for any application fees if the landlord wants an application fee of their own let them be but to put one here and then have to pay one for each one I apply for is ridiculous. I'm paying a rent just to get something to rent.

We became Zillow Premier agents 5/29/24. Our first experience was a showing "no show," that was double booked with another Zillow agent, at the same property, 30 minutes prior. Agent support could not explain how this could happen. We agreed to paying $800/month for 4 leads who Zillow said would be verified pre-screened, pre-qualified leads that are ready to buy and are requesting to book appointments. This lead counted as one. With multiple calls, emails, and an escalation to supervisors, Zillow still has no explanation how this happened. They have now credited $250.00 for this one lead. In 2 months, we have had 2 bookings, both no shows. 2 calls were customers who already have agents, 2 calls were customers who requested to speak with listing agent only, 1 who pushed button to speak with for sale by owner, and none who were pre-qualified or ready to buy.

The website collects every letter and every click that you make. For example, you fill out a form and once you read the disclaimer, you would change your mind and cancel your application for a pre approval letter, Zillow still call you and email you too, that is not fair and deceiving. Obviously, I did not want to continue with Zillow because of the way they handle my personal info.

No complaints about the usefulness of Zillow for buyers, sellers, landlords, tenants and, of course, realtors. I wonder, however, whether Zillow and similar applications also created exceptional laziness among realtors? I have tried countless realtors both as buyer and seller. The first thing that realtors do is to set you up with automated notifications.

When asked to do the 35$ application fee to be able to "apply now" Zillow neglected to inform us that even though you have already paid their fee just to click "apply now" you may and most likely will still have to fill out another application and pay the fee. So long story short their application and fee does nothing other than take money from people trying to find a place to live. If I had to do it over again trust and believe I would not pay the 70$ I paid for my and my spouse's Zillow application as there is absolutely no benefit from it. I did however find a very nice place on the Zillow application. Just don't pay them for unnecessary extras.

I just watched Zillow lower the value on a home listed yesterday in my neighborhood to make it less than the selling price. Yesterday it was about $30,000-60,000 higher than today. This house is worth way more than even the listing price. Shame in you Zillow! https://www.zillow.com/homedetails/4009-Port-Cleburne-Ln-Hermitage-TN-37076/41122817_zpid/?utm_campaign=androidappmessage&utm_medium=referral&utm_source=txtshare

How is Zillow allowing the clear manipulation happening by realtors on their site? Example - 5331 E Paoli Way. Long Beach. CA. 90803. This property did not have an appraisal value of $2.9m last week and comps are not even close. Look at the chart! Clear fraud and manipulation being allowed to happen inflating property values that are not true!

I contacted Zillow online and scheduled a tour for a home I was interested in buying. Ellen from Zillow called and asked if I was working with an agent. I said yes but he will be out of town for an extended period of time and could she show me the home. She asked if I could get someone from my realtor's company. I told her "No, can you please just show me the home"? She agreed to show me the home only for her to call me back 5 minutes later to cancel because she didn't feel comfortable due to me already having a realtor. She told me to "ask him when he gets back".

My property was off-market for a few months due to a private transaction attempt, but when it was re-listed, Zillow failed to reset the "days on Zillow" count. As a result, it appears as though my property has been sitting on the market for over three months when it was actually just listed. This misleading information could seriously impact potential buyers' perceptions and the overall marketability of my property. Despite bringing this issue to Zillow's attention and pointing out how Redfin handles such situations correctly, Zillow's response was dismissive and unhelpful. They simply stated, "Redfin and Zillow operate independently," without any effort to address or correct the error. This kind of snarky response and unwillingness to resolve a clear problem is unacceptable. Zillow's refusal to update the listing date has left me very dissatisfied, and I would caution others to be wary of such issues when using their platform.

It's been IMPOSSIBLE to list my home for 3 weeks. I've tried the "List my Home" 5 times in that time. I've gotten verification calls, I've verified. I've called and get automated voicemail. Website help is in loops trying to contact them. Their corporate office on Apple Maps says Permanently Closed and the phone number is the same as the toll # (I had to dig for 5 layers). EVERY time it says my listing will be reviewed and it's not.

Zillow is awful and it makes the renting process confusing and frustrating. It feels like a scam when you go to apply and you have to pay Zillow for the personal screening report but then it wouldn't work for the realtor company you go through. It feels like there are no real people to talk to and not everyone has the same life and some of the questions don't fit me but you have to put something. I miss dealing with real people and not these copy and paste answer drones that have no answer and no idea what their job even is. It's like everyone in the offices weren't trained and just tell you to hover over your emails waiting for them to respond when you are in a rush and you end up missing out on a house that would have been perfect for your needs. It's just bad communication all around.

Zillow offers consumers a for sale by owner listing option to sell your property. Never seems to work, and you can't reach a live person there anymore. Beginning to believe it's a scam by the company.

Zillow should ban the use of wide angle camera pictures in the listings, all of the pictures in the listings are incorrect. Not only geomagnetic measurements of the properties are wrong, in fact you get surprised when you walk in the properties only to find out they are much smaller than advertised. Other than that you may find what you looking for after all.

Zillow says their property value estimates are not appraisals. However I have spoken to three lenders, national, who use the zillow estimate in lending decisions. My propert is grossly undervalued by Zillow, over$200k. They also will not remove my listing, make important changes to facts and use images without my permission. Beware.

The worst experience is Zillow. They took my property down without notification or reason. I tried contacted them of course without any response nor solution. They never responded and it’s no one to answer the phone and if somebody does on sales, they hung up. So unprofessional and I would not recommend to anyone to deal with.

I have been trying to contact the realtor I was assigned to for about a week or so. I have send, Mr. Armando ** 3 messages and no response at all. I don't know if this person still works for the company. I don't if the messages method is even the best way to contact someone. I don't underway is has to be so difficult. This experience is making me think this company Zillow is just a waste of time.

Horrible. Period! Cash buyer but when they connect you to the agent, it is not the selling agent. I lose MY ability to negotiate. Their website is untruthful and misleading. Never again will I contact Zillow on the website.

Zillow displays my home, which is for sale, and the information concerning the home is very inaccurate, misleading, and poorly worded. I wonder how many potential buyers passed it by because of information that isn't even accurate. Zillow obviously doesn't do its homework. This hurts both owners and potential buyers. Do not rely on the completeness, or accuracy within the listings. It appears to be a quack organization.

Over the past five days I have tried to post a sale by owner with Zillow and have been stuck in and endless loop. I had several email exchanges with their support staff, complied with all their verification requirements, had written confirmation that my listing will be approved if I just upload it one more time, but after the fifth upload I gave up. Please do not waste your time with Zillow! Go to a site where you pay a small fee to get into the MLS and your Sale by Owner will be up the next day.

So the property you took over at 9129 Skokomish Way, which a contract was done between the owner and the renter. So when they left your company came in and said there was 2,300 in damages. My first question is why were you even involved? Mike ** should have came up and did the walk-thru himself! Why you ask, because your company has no clue what that house looked like!! Maybe it was the master bathroom that the owner screwed up himself, or maybe the blinds that have been in that house for over 10 yrs. So I'm wondering how you came up with that amount!

They send you the most expy houses in Westminster MD. Westminster md is so drug infested nobody wants to live there especially paying 1700 for a 2 bdrm or buying a house that’s over 300k in a drug area.

I tried to list my vacant lot for sale on Zillow's website. I waited 4 days with no listing showing and then re-listed again. After numerous emails and no reply finally a email saying I had to verify I owned the lot via paperwork which I submitted. BTW, you cannot call and speak to anyone! They finally emailed and said the 1st listing I filed was not accepted, the 2nd one was now available but missing all the photos I had thought I was posting.

IF I COULD DO A ZERO I WOULD!!! Zestimate was based on old square footage before room addition and also on court house records before addition. After I sent pictures, appraisal and relator analysis and even recent homes sold in area Zillow gave me the same generic statement after three (3) tries. The Zestimate is $50 sq. ft. below recent homes sold in area. Their Zestimate is below what I paid before remodel by 25%. RIDICULOUS! So Zestimate looks so low that people interested will think I am high balling my for sale home. You never talk to Zillow and they send you a script reply. I am honest and hard working man, but Zillow is the WORST.

Spent time attempting to advertise my rental on Zillow, filling out forms, uploading pictures, etc. After verification they wanted proof of ownership in a very specific way. After I sent a utility bill, they stated this was not acceptable proof, so I spent days getting exactly the form they needed and sent it to them. They never responded despite multiple inquiries by me. I tried using Facebook Marketplace and apparently it is a part of Zillow group. In my area, these are the two ways people advertise, so I am stuck. I tried to re-do the ad on Zillow. This time I was basically told the property was suspect. I am the owner. I have proof. I have sent it, and I have no live person I can call to complain to to explain that they never reviewed it! I've lost four weeks, $1900, and there is no real answer still, as they are basically a monopoly. Sooo angry!

I have been a Realtor in San Diego for over 34 years and have spoken to Zillow to get my recent sales added to their site, knowing some people use them as a reference. For months have been trying to add my past sales to no avail. I do not consider them a reliable source for real estate accuracy.

I am a licensed Realtor. Zillow has taken all the buyer leads from all agents, and makes us pay to get those leads. It used to be that the listing agent was in the "contact agent" button. Now if a consumer clicks on that link it will send you to any crappy agent who wants to pay THOUSANDS of dollars per month to receive leads. Same thing with Realtor.com. The National Association of Realtors is totally corrupt and makes us pays hundreds of dollars in dues and then they sell your consumer information and Realtor's personal information to make money off of all of us.

I applied to rent a home through Zillow, used the Zillow online application. Zillow asked me for my Social Security number, date of birth, all personal information, for proof of my income, etc. I applied to rent a home. I paid for Zillow to get my credit score, and it came back at 817 points. I proved I had large income this year due to selling a property, in addition to two other incomes. The rent for the home was about $3,300 a month. I easily qualified. I stated my reason for moving was I want to sell my house and rent a house. The potential landlord came back on me and said I have to sell my house first and pay him one year's rent. His listing says month to month rent, no mention of one year's rent upfront.

I was forced to use Zillow as the only electronic option to make rent payments of almost $2,000 per month and now there is no option to stop the autopay. Customer service was useless. How is this company still in business?

My experience with Zillow has been a colossal disappointment and a financial drain. After forking out a whopping $580 per month for six long months, I was shocked to find that they still charged me despite canceling just one day before the billing date. Their initial promise of delivering two viable leads per month was enticing, but what they conveniently neglected to disclose was that these "leads" could potentially be realtors, FSBOs (For Sale by Owner), or individuals already associated with a Zillow agent. This lack of transparency is profoundly unethical.

My clients have rental properties in California and Georgia. Last year, one customer's property's address was marked on the wrong location on map. This year, another customer's property's address was cut off at Zillow.com. However, in zillow rental manager, the address is correct. Zillow thus mislocates the property to somewhere else and gave a very low rent estimate. This negatively affect my customer's rental advertisement. In both cases, we tried to contact Zillow's customer support. Except automatic response, we never got anyone to investigate the issue. It took much longer for my customers to rent their property and they had to lower their rent to attract potential candidates.

I've been using Zillow for quite some time, and while I appreciate the platform's efforts to help people find the right real estate agents, I'm deeply disappointed by its review policy. Zillow's refusal to publish negative reviews is a major drawback that undermines the credibility of the platform. In my recent experience, I had a less-than-satisfactory interaction with an agent, and I wanted to share my honest feedback with the Zillow community. However, to my surprise, Zillow rejected my negative review because I hadn't formally hired the agent in question. This policy essentially silences the voices of individuals who have had negative experiences with agents, preventing them from warning others about potential pitfalls.

I advertised for years on zillow, getting very few leads. It cost a fortune. Then the zestimate on my duplex stopped working. I opened a ticket, and they said they would get right on it. That was over two years ago. It is at this moment, still broken. Zillow is a salesmen's paradise, selling worthless service and leaving their website broken. I would never suggest anyone use Zillow again.

I asked for the listing agent to contact me on a property 5 miles from my home. I was barraged with text messages to speak to a Zillow agent. I asked that the listing agent contact me. The Zillow call center in India kept texting me with questions about my home and information about me. I blocked the call "a local cloned number with my area code" twice. The same number kept texting me on my personal phone. This is what is wrong with some big corporate companies in the U.S. Do anything to make money from your personal data while posing as a "service to help you." Shame on you Zillow. By me blocking the number calling me and having them call me three more time, are you breaking any FCC laws? I bet you are.

Zillow’s tenant screening services provided through Zillow Rental Manager failed to catch a prior eviction and an extensive criminal history of tenants I rented to. Even the credit score provided was not correct. Lost over $20k in eviction costs and property damage. I live in a unit on the property and had to move out during the eviction process after I was verbally harassed by one of my criminal tenants whose court records showed he served jail time for felony meth possession and had various assault arrests including assault with a deadly weapon. The last threatening words of one of my tenants to me after the eviction: “Buckle up **.” Would not have rented to people like this if Zillow’s inaccurate background check hadn’t given me false green flags regarding my tenants’ credit and criminal history. Expensive and traumatizing experience. My life is forever entwined with unstable felons thanks to Zillow.

I tried contacting a property manager on a listing I'm interested in. The contact info given is not valid. Got no response. Left electronic message on listing. Got no response. Called Zillow, left a message, got no response. Had to choose option for "wanting to list on Zillow" through automated system, to actually speak to a real person. Then that person was so rude and hung up on me. I called back, spoke to another person that was also rude and said that they couldn't help me. Zillow only wants to service Listers, and give invalid contact info and no customer service to help. Fraudulent, unethical business!!!!

Searching for a rental and the majority of "property managers" (term used loosely) and owners are simply not tech savvy or do not care when they are contacted for a call or viewing or both. What is the point of this site? It has a 2.69 rating which is laughable and embarrassing. If you can't do better just shut your site down. How lazy these folks are. The replies I have received are mostly "You can drive by and fill out an application." Yes, I am aware of that. And YOU can do your job too.

If you don't know already, Zillow is a marketing firm that provides leads for Real Estate Buyer Agents. You might think you're sending an email to the Listing Agent, but you are not. I specifically left a message for what I thought was the Listing Agent to email or text me regarding an HOA question I had. Instead, I received a call from Zillow trying to hook me up with a buyer's agent. I told the Zillow Agent I did not want a Buyer's Agent but wanted the Listing Agent to answer a question I had for them. When I asked her for the Listing Agents contact information, I was told by the Zillow Agent, "You'll have to research the Listing Agents information yourself." The site is good for looking at what inventory of homes may be available for purchase, but not for contacting anyone with a question about the property.

I am trying to locate a home for sale with two full bathrooms. The listings that state two baths are often only 1 1/2 baths. One listing even counted a single sink in a closet as a bathroom! I end up having to check Redfin to find the accuracy on this. They also often omit the yards' square footage, again off to another site because of missing info. If you list a home for sale the Zestimate miraculously adjusts to be near the sale price. So much for their famous algorithm claim!

Was looking for a house plus selling our house. I sent in a request for info about a home to Zillow. I got several calls but immediately I started getting hundreds of spam emails a day about anything and everything. They clearly sold my info. On the house we were selling I put up pictures on Zillow only to have zillow deny my real estate agent access so they had to do the pictures and house info all over again. A pain for both of us. So I will use zillow as a tool to find property but will NEVER directly use them to buy or sell again. Nor will I ever use any service associated with them.

Zestimates on homes in my neighborhood go up or down 11% in less than a week without reason - without changes or updates whatever to the homes! Currently Zestimate on the house next to me is almost $130+k less than the estimates on other professional real estate websites!

Inaccurate information and $35 monthly fees for applications that never make it back to applicant. For example, why do applicants have to have 10 landlords run a credit check on them when they can simply tell the landlords their credit standing and save all the 10 application fees? Also, Zillow.com makes you pay $35 for unlimited amount of rental applications you can submit in a month period. I've done this for 3 months and not one application made it back to me. Why is credit the only criteria for rental denial? This is an evil scheme setup by Rental industry such as Zillow.com where the majority of applicants scramble over their applications in an attempt to get a place to live. In the process, numerous run to credit checks can damage their credits further and waste their fees for the applications they know will get denied anyway based on credit alone - even without eviction record. This is a violation of civil rights and should be declared unconstitutional.

Extreme dissatisfaction with the services provided by Zillow. I have attempted to list two properties for over 45 days, and despite receiving 45 separate confirmations from Zillow that the listings would be posted, this has not yet occurred. I have attempted to contact Zillow on multiple occasions, without receiving any response or explanation for the lack of service.

Please don't waste your time with Zillow anymore they are not respecting FSBO and made listing with them unbearable. They are always steering agents and promoting them and are an absolute pain in the ** to try to deal with so I have listed it over with Forsalebyowner now.

Falsely advertised real estate listings that will waste your time and gas money. One of the structures that was listed as a 2 bedroom. 1 bathroom ranch, was not a livable structure. The entire description was an egregious lie.

It's a shame. Zillow was a star in the real estate industry. They had a nice site, but then you can't see the screen except one line, not sure if the MLS forced them to ruin their site, too bad. They used to be better than realtor.com, and all other listing real estate site. Too bad. What a shame.

It’s just like any other review site. They don’t like bad reviews and will find a reason not to post them. They protect the businesses, in this case the realtors, not the customer. If you put too much detail, which is often necessary to tell the story, they will say it doesn’t comply with the guidelines. When you try to pin them down and ask, they are onerous, obstinate, and won’t tell you why it doesn’t comply with the guidelines or what needs to be taken out. Often, upon reading the guidelines, you find the review does comply. The rules and guidelines also aren’t applied consistently. I even had one review that got posted that I went back and edited to change a timeline. The edited version was rejected.

Short version of the story. My home is over 4900 sq ft. I spent over $200,000 in improvements. My home's Zillow SQ FT estimate is $202.00/sqft. My neighbor who maintains nothing around his house who has less land, less square footage (3800) who pays similar taxes, who lived in the same community almost as long as I have so no home sales, has a home valuation of !! $261.00/sq ft. When I called their customer service no one answered, when I wrote and complained I got the ** answer that their algorithm is deciding it. I'm an engineer with masters and a computer/software test professional. If both homeowners have access to the SAME form to describe their home features, if both bought around the same time and pay the same taxes, and if one is much better house with tons of renovations...how come the better home worths almost 30% less in SQ FT. The only explanation to this is intentional manipulation.

Potential consumers should give zero credence to Zillow's home value algorithm. It's far from accurate... sometimes being 40% or more inaccurate. For example, my home is valued by Zillow to be 41% less than my neighbor's house, despite my house having over 400 more square feet of living space, twice the garage space, and my house being new (neighbor's house is about 40 years old). The irony is that the County's tax assessment shows my house being valued at 19% MORE than my neighbor's house. Assuming the county's tax assessment is more accurate than Zillow - relative to value comparison - Zillow's estimate for my house is about 41% less than what it should be, assuming my neighbor's house is accurately valued by Zillow. I have contacted Zillow multiple times to get them to re-evaluate home value listings in my neighborhood in light of the discrepancy noted above. Each time, Zillow responds by saying that they stand behind their algorithm - even when there is obvious flaws - and they have done zero investigations. Don't trust Zillow!

I advertised a rental home on Zillow and received many inquiries, nearly all were unqualified, that isn't Zillow's fault. The problem is the credit report they provide. The credit report that accompanied the tenants' application showed NO rental evictions, collections or rental judgments. I was able to check court records on my own using the former addresses the Zillow credit report listed for the applicants and found the tenants had evictions and rental judgments in 2021 that did not appear on the credit report from Zillow. So much for relying on Zillow for an accurate picture of tenant credit quality.

Don’t trust their estimates. They have my home at least $150.000 light even after the identical unit next door sold for $670,000 and is in poor shape compared to mine. Also the unit on the other side identical to mine in square feet etc sold for $505,000 in 2019. They have mine listed for $464,600.

Zillow has grossly incorrect information about my property that can impact me negatively should I decide to sell my property. After contacting them and letting them know of the facts, they refuse to correct it or do anything about it. I find this disgusting.

Zillow.com is not allowing me to edit my home facts and the information displayed by them is inaccurate and misleading. What happened to the Federal Government agencies that protect consumers against corporations from misleading the public?

I have sent many emails to Zillow requesting pictures of the inside of my home that is no longer on the market be removed from the site. They have yet to respond and it’s been over one month. This is a complete invasion of privacy and lack of concern for the safety of my family. The complete layout is shown and made public.

My credit is decent. My partner has an 850 credit score. No criminal history, no judgments against us. Squeaky clean. While searching rental properties this last time on Zillow I decided to use a company called Turner properties. After spending $150 on the application, I let them know I would pay 12 months in advance. Just to make sure I would get this home. 2 weeks past I didn't receive a call or an email. I asked what was going on and was told, "We are waiting until we receive all applications then choose the best possible candidate."

I'm a licensed Real Estate agent, Zillow advertise all the properties that are listed in MLS to generate a business avoiding a real estate professionals. BUT the info is not accurate. My listing for rent is for a weekly rate in the MLS listing, but they advertise as a monthly rate. This situation made a lot of confusion in the people that is searching and for myself answering a lot of request and phone calls that will only make lost my time. It's not fair and of course NO way to contact ZILLOW to fix the problem.

Zillow has done a great job matching me up at basically everywhere I've, ever, lived. From school housing to getting my first lease signed zillow.com has been there for me. My whole family loves zillow and we absolutely recommend this service. Thank you again Zillow Team!

Zillow a.k.a. Trulia have been unwilling to correct the location of our listing and provide potential buyers with our photos. We have had to resubmit our listing 4 times and received approval each time in 24 hours. Unfortunately, they only communicate with emails and do not correct their misleading postings for the last 2 1/2 weeks.

Tried to schedule a tour on a property using their schedule tour option. Received a text that appeared to confirm our appointment, then asked for more information. Turned out it wasn’t scheduled at all at the time the “confirmation text “ was sent. Do yourself a favor and just call the nearest available agent instead of using this garbage app and website.

Using algorithms to determine values works fine in areas of little differential in home styles and location. But try to explain that in all areas that method is flawed and inaccurate you get a boilerplate response and what appears to be vindictive new Zestimates on property in question. As a result, I give Zillow no more than a 2 star review.

Complete joke. Estimate must be based upon a genie. Posted house and estimate was way low. This was for sale by owner. Agent posts it with higher price and estimate increases? WTH?Posted a review of an agent. No reply. No review made it to website. I can't believe they are still in business.

Horribly inflated home values. Nothing here is based in fact. The rental platform just runs you around in circles. Why can you seem to speak to anyone about issues Most? Most useless company in the short history of the internet.

I was told by the salesperson with Zillow that I would receive 12-13 leads per month. She said this on several occasions. Guess what didn't even come close to happening. I got about 8 a month and the majority were looking for something under $100K. I was paying $751 per month for first position in my area. My advice to all Realtors... Just don't!! This is literally the most expensive, bad decision I have ever made. Please learn from my mistakes. And what other agents say is true, too. You can't get a copy of your recorded call and no one will call you to discuss issues or discrepancies. And you better make double darn sure you call to cancel before your contract expires!!

Listed house For sale on Friday afternoon. It's Monday afternoon and still no listing. No email or note on what's happening. Lost a weekend of Zillow coverage. Listed on Craigslist same time and it was instant! I thought Zillow was a more capable company. I'm looking for competition that more on the ball.. as Zillow is leaving the door open..

Zillow charges a prospective tenant $29 to apply for rental units for 30 days but the realtors are so irresponsible that it's impossible to get anywhere. They don't respond to inquiries, don't open applications and don't remove rented listings. Having collected its fee, Zillow maintains that none of this is their problem, and they have no system in place to hold the realtor or owner accountable for incompetence.

Zillow could NOT care less about how they treat YOU as long as YOU pay them their monthly fee for the terrible lead(s). Most of the leads were for $200k or less and were always SLOW to respond when a great house came on the market. They charged me $860 my LAST month with these crooks and got zero leads. I called and asked about my leads. "Some months you don't get any leads," they told me. $860 right out the door!!!!

First & worst experience with Sado ** at Zillow. Let’s begin with the fact that he does not answer the phone, I’ve called numerous times during the Refinancing process & not once has he picked up the phone, I can only get through to him when he needs information from me. Sado was extremely confident with the appraisal being waived. Here is a text directly from Sado regarding the appraisal, "Ok so No Cash to Close, not a penny out of pocket. We're paying off/consolidating the Mortgage and the Main Student Loan of 33k. All in all about 671 as your new Mortgage Payment going forward. All the while, no appraisal needed."

I left an honest review of an agent who never responded to my calls. I used no profanity or personal attacks. I said "she never responded to my calls. I will find another agent in the area to work with, good grief!" WOW! Rejected because it does not follow guidelines. I read guidelines. I did NOT do any of the things they list as not allowed. Bug off, Zillow!

I have been searching for a housemate in any big beautiful historic. I have been advertising on Craigslist for 10 years and got 10 excellent people. SpareRoom referred me to a convicted stalker and had to report it to police. However, SpareRoom wanted to use my name in the complaint. Roommates.com is and Zillow does by give you an opportunity to detail the amenities correctly so I’ve received phone calls, yes phone calls, from completely rude and pushy people. How did they get my phone number. These people are just another corporation looking for a lawsuit. Awful. Awful. Awful.

The only reason I put one star - there is no negative stars. This is a big scheme. Our office is a real estate office. They talked us into purchasing the leads. Few years back it was making sense. But now.... First of all they lie about market share that you are buying. When we decided to spend $1,000 per month they said that we were buying 30% of market share for a given zip code. So, we were getting some calls until everything came to a halt. We called our rep and he said that we don't have 30% anymore. They said that somebody purchased more. But there was an opportunity to buy more market share and they talked us into spending $1,600/month for 54% of market share. This was automatically putting us into position #1.

They blocked my number from the platform so I have no access information to posted listings. I'm a fierce negotiator. I bought a house remotely and the closing was badly handled. 0 star in my records.

The offer was fair, but their communication is terrible and the way they handled the closing is downright criminal. Closing was scheduled at the time the contract to purchase was signed. They don’t respond to multiple emails, calls and texts for updates over the course of several weeks prior to closing. The week before closing they reach out to schedule the final walkthrough. They schedule it 3 days before closing (because that’s where they could fit it in, keep in mind closing had been scheduled for 5 weeks at this point). They emailed us the afternoon before the walkthrough that if we aren’t completely out of the house by the walkthrough they would hold back $5000.00 the day of closing. There was no way for us with that short of notice to move up the movers. Here we are the night of closing (my husband and I signed our part of the documents at 9 am) and the deed hasn’t been recorded and we have received no money. BEWARE.

Zillow's Zestimates are not even close to accurate. They offer to buy homes for way less than the value. And as I am leaving real estate I am trying to delete my professional account with no luck. I have reached out to them twice and of course no response. They overcharge agent for leads that they are selling to multiple agents. There is nothing good to say about this company.

Zillow.com rentals is so frustrating to use! Can't contact owners directly with a phone call. Most are just huge companies doing rentals and to even deal with them it's a huge pain! You're going to chase your tail a lot. Do not recommend.

HOW ZILLOW NOW SOCKS IT TO THE HOME SELLER (without a realtor)- FSBO

They take your money and act like things are moving along but do nothing. ZILLOW does nothing different than what we can do on our own. Shame on you guys. Zillow should not be allowed on websites. Spam and block ZILLOW!!!

My property is being held hostage by Zillow.com. Cannot access my account to modify photos or Price or anything. No one answers the phone. Nothing but recorded messages regardless of the seriousness of the situation. I'm possibly losing an opportunity to sell my home as a result. Worst customer service I've ever experienced it on the internet and completely ignored with more than two dozen emails. My best advice to you is to RUN.

I was very skeptical when I reached out to Zillow and was not sure if their process would work for me. I filled out an online questionnaire and got an initial offer which seemed high. I got a call from Kyle, who was a great guy to deal with and very responsive throughout the entire process. Everyone that I dealt with was very pleasant and helpful. They sent someone to do the physical inspection and and sent me a revised offer. Somehow the person who did the inspection lost about 600 sq ft of our house and hence reducing the value by $18100. Honestly I was still ok with the offer so we signed the contract. They were very understanding and flexible with closing date. We closed on time and everything went smooth and I would sell a house through Zillow again if the need arises. I did try other sites too but I found Zillow to be the easiest one to do business with. I would recommend them to anyone.

Without Zillow we wouldn't have found our house or wouldn't have found it in time. We had told our agent to remove a certain city from our search list as we were frustrated trying to find a home. Zillow still remembered our search criteria and emailed a new listing in above mentioned city within minutes of it going live. We immediately called our Realtor, toured the house and placed a winning offer all within 6 hours of receiving the email from Zillow. We are so thankful for Zillow or else we would've never bought our dream home! It's worth mentioning Zillow's information and data WAS accurate. Forever grateful for this website.

Zillow listings are often incorrect or no longer available. They are just mining for your contact information so they can sell it to agents. They charge agents an arm and leg for these leads. You never quite know who you're going to get. I've found multiple listings for the same property with varying information. Zestimates are all over the board. Not at all impressed.

Zillow was able to resolve the issue to my satisfaction.

Since my previous review, Zillow has worked with me to improve my experience with them. I have received much better service and the process is going much more smoothly. I appreciate the effort they are making!

I reached out to Zillow for a home rental tour on 7/16/21. I was told that the house would be occupied until 8/3/21 and no tours could be done until 8/4/21. I had correspondence with Sarah ** who gave me this information. I emailed her on 8/4/21 with no response until 8/5/21 where she said the house had been rented. I don't appreciate being misled in this way as obviously they were showing the house and more than likely had someone else in mind. I should have been suspicious when I couldn't find it listed on 8/3/21 when I was looking for it. This is a crummy way to do business and I will never do business with Zillow again.

A couple of weeks ago I found out that I can sell my home to Zillow, and they have a program that will allow me to purchase a new home through them, and do this as an "all-in-one"! Amazing! They call this Zillow 360. Well, the program sounds amazing in theory. What they should've called it was "Zillow Wasteyourtime". After getting a preliminary idea of what they would offer me I signed up for more info on the program, and was contacted very quickly by someone, and urged to setup an evaluation on my home (this is how you find an actual amount that Zillow will pay you for your home). I made an appointment online for a date 11 days out. No problem. I sent an E-Mail with questions to the agent who had contacted me, and this is where the issues began.

My boyfriend and I both put in an application for multiple rental houses. We each paid our separate application fee to Zillow, only to see on a different page that the houses were already off market. So they leave the houses up just to collect application fees.

I rent housing for victims of domestic abuse. I am not able to hide the address of the rentals for their safety. I attempted to use a different address but Zillow requires you to "claim" the property before photos can be downloaded. Also the photos of the properties posted are permanently recorded on the entire web. Not just on their site but the entire web. Even after the listing is removed a person can simply type in the address and photos from Zillow appear. This is a terrible security problem. Make sure not to expose, in any way, the layout of a home. I also wonder if Zillow is working with building departments to attempt to catch remodels done without permits. Not safe or private.

Amazing and professional work done by Elena and her team. Lots to learn from her in today’s market. She was able to find a house for us based on our needs in a quickly manner. I truly recommend her at anytime if you need an agent.

I submitted an offer to Zillow on one of their homes last Friday. The offer was initially declined but when my agent asked them to counter the offer, they called back and accepted it since the house was on the market for a while. The only change they had was the Earnest money had to be submitted to the Zillow attorney and not per the original offer. My real estate agent asked them to submit the information and I would forward the Earnest money. The next day, my agent called back and asked them to submit the ACH information so we could proceed with the sale. Again, Zillow confirmed with my agent verbally and via email that the offer was accepted and I would have the information the following Monday.

I signed up with Zillow right after I received my license, Ryann was helping me find zip codes. Though the zip code I bought into was not an area I knew I did receive 12 calls; though the people had no money to buy. I was done. So I told Ryan I was not going to buy any more zip codes. Ryan gave my account to Amanda, who talked me into buying 77070, I signed up in May and no calls and the one person who did call had an agent, second person to call I met, he definitely was not looking for a home to buy. I asked for a refund and they declined. I asked my CC to get my refund and they said I didn't fill out the cancel my account on their form. What form, last zip code I canceled Ryan refunded it with a text. This is definitely a scam internet company who needs to be shut down and I will make sure they are. 692.00 for one month of no referrals. I am a struggling new agent; shame on them.

I am a California Licensed Broker and have compared Zillow's "Zestimates" to real world MLS comps. Zillow is typically way off. For my own house they say it's market value is approximately 50% of actual value. Their algorithms don't seem to have the ability to take into account similar properties, square footage, views, garage space, etc. On a property I manage, Zillow's "Zestimate" is approximately 20% higher than actual sales. I have submitted actual data to them twice. It's ignored. My opinion is Zillow's "Zestimates" are a joke!

I am a Combat Veteran was buying a home and the agent said to sign the contract. One hour later she says the home was sold in CASH. Not good business and being Professional at all. I really liked the home, not only that she sent in the contract late going for $ 214,500. My banker told her we will give you 221,500 and that will cover the closing cost and my maximum offer was $250,000 and still lost the home!!!

I tried the Zillow application option, where I pay them and they pull your credit and background to make applying easy. A waste of money, owners don't view them even when they have the option to apply. Save your money and go straight to the renter agent. They all charged their own fees. Even the one (only one mind you) that opened the application contacted me to pay for their separate fees. A big money grab scam. I hope this at least saves someone else the trouble. I couldn't get a refund from Zillow so now I am going to my bank to try and get refund for misrepresentation.

I listed my home with Zillow. It took me a lot of time to to make the ad for my house for sale by owner. Zillow then added a walkthrough video from the old agent that sold us the house with his phone number on it. They never called me back. I called six times to tell them to remove it. They still have not taken my ad down off their site. I have no chance on selling my house because it doesn't look anything like that old video. Zillow used to be for the homeowner now they just try to forward your house to a broker in any way shape or form that they can. Do not sell by for sale by owner on Zillow!!!!

I have been trying to list my home FSBO for several days. I have messaged them 3 different times and not one response!! They do not provide the services they claim to! Very disappointed!! I have entered the listing several times and still NOTHING has been listed by Zillow! It continues to show ‘off market’.

I have used Zillow for years and they were great! I gave them many positive reviews! Not now! I have been trying to list my home for 3 STRAIGHT DAYS NOW and cannot! They had a phone number before for help but they have changed the phone number and no help, no phone call back, NOTHING. I cannot believe how wonderful they USED to be but nothing now. They lie and say you will receive an automated phone callback. They used to do this. I would avoid ZILLOW NOW. You will be wasting your time. They must be under new management now. Very sad.

The only way to get a semi-decent Zestimate is to submit numerous photos of your home (inside and outside). This is an invasion of privacy. It is a great tool for burglars to figure out how to rob your home. If you exclude photos of the inside of your home, your home will have a lower Zestimate than comparable home in your neighborhood.

Don't bother with signing up for Zillow.com's one fee for applications for one month if you have a credit score below 650. You will never be approved for any application you fill out cause Zillow automatically lets the potential landlord/property management that you fail to meet the minimum credit score....Save your money people.

Listing status updated promptly; zestimates may not be market area accurate. Glad to see many MLS photos included, but status & selling price once sold is very good to know. Some properties may have been bought by Zillow & relisted.

Realistic prices and wide variety of houses. I have used the website over 30 years to find deals in areas all across America. If you are looking for a first unbiased source of homes in your area, go to this website. I look all over the country to find homes and this is my first website I go to.

I like the ability to draw a custom search area within the website to look for homes and the filters that can be applied to narrow your search quickly. I also like the general layout and functionality of the site and it is effective for analyzing the house location, some quick pictures and the pricing.

Zillow is a good site when it comes to see the details of the property. School details, Zestimate, monthly payments etc. are very useful. The filters are very useful too. Zillow helped me in getting the property and doing the research on it.

My apartment in Brooklyn was on Zillow and there was a lot of interest due to Zillow’s popularity and ease of navigation. It’s well organized and has an easy name to recall. I was very pleased with the results.

I don't like that Zillow doesn't have a search filter for open houses. Zillow also isn't as good as Redfin at telling you when a house is contingent or pending (in fact, Zillow rarely is up-to-date with this information). I do like that Zillow gives you actual price history and shows the amount of cuts/increases over time as compared to Redfin, but it's weird that the value of the house over time as a chart includes prices listed by owners, even if the list price was later changed. It's misleading.

The contacts here are unresponsive and rude to you as an applicant. Do they really want to rent these apartments... are they valid listings. Many of the listings were expired and the filters did not work very well in finding what I was looking for.

I like the fact that your website shows me home in my general area. It’s good to see homes around me that are for sale and how much they are selling for. I have actually used this website to let friends of mine who are looking for a home to buy to check it out. Always a lot of information about the home and many pictures.

Zillow is a wonderful source for home searching. It is easy to use. The search bar can take just simply a zipcode or even a broader search by counties. I liked that I could put in my own filters. It definitely cut down on wasted time swiping through homes that I shouldn't even be looking at. It was also extremely helpful that it provides full information on all homes. I do admit though that there were times when the description section did not match the fact section. Also the photo quality on some of the homes was lacking. There were also times when hardly or NO photos were given. A big disappointment was a lack of floor plans and room measures on all homes by brand new.

The best feature I like when using Zillow, is the map feature. I can search using the map and don't need to open another browser tab to check the address on a map. I am not sure if other sites have this feature, but Zillow is the first one I noticed using it, so I've stuck with them. You can also use the same map to search by zip code. Awesome feature. The notifications and saved search criteria are also a nice feature.

Very insightful on future business, well knowledgeable. I think need to expand some and cover more territory since foreclosure is a little bit high. But definitely keep up good work!! I will keep following and checking you guys out for sure!!

I have been accessing Zillow.com for over a month and I am very pleased with the quick and accurate methods used to CJ d and place real estate for me. House next door was placed on their site the day it went on the market.

I've used Zillow over the last 10 or more years in multiple states like FL, VA, and AL. I've found it rather helpful, though some data needed to be updated. I really like the increased functionality over the last few years to dive into the situation, see pictures, and get in contact with organizations.

I like that it's easy to navigate and informative. They priced my property way too high though and didn't include the additional acreage because it's got a separate parcel number so the pricing wasn't exactly all encompassing. Other than that, there is a lot of useful information.

I check Zillow a few times a day and get regular email updates from them. I find their information fairly accurate and up to date. I like knowing how many homes are new on the market, along with their past sale prices. The feature which emails you with updates about your own real estate gaining/losing equity is very valuable to me. I appreciate their service.

Very easy site to navigate. Once your parameters are set new listings are sent daily along with changes such as price reductions. Of all the sites and actual realtors, this site gave me exactly what I was looking for. I purchased a home that did not make any of the other sites.

Zillow tailor you search to what you enter, they don’t give you what you don’t asked for and waste your time. That is most important to me as a user of Zillow. I would and has recommended Zillow to most of my friends and family.

Zillow has LOTS of ways to search for property. You can whittle it down as much as you want. They seem to keep up on new listings very well near as I can tell. Easy to sign up for their listings to be sent via email.

Relatively accurate pricing; wide variety of listing across various real estate markets. Listing show asking as well as taxes. Seems that the site tries to give broad overview of seller/buyer opportunities so that your perspective is complete. Additional research encouraged to help you on selecting the right property.

Very satisfied. Easy to use. Would recommend to any. I like being able to take virtual tours and they recommend different homes to me. Also recommend homes near where I’m looking. Easier than all others I’ve tried.

Very handy to show neighborhoods with maps, street view and satellite images. Allows owner to update data for a more accurate estimate. Great for a quick reference of home values in an area. Does not replace the real estate agent for research, nor the use of a professional appraiser which the bank will require anyway.

In today's market a lot of the houses list still have tenants living in them. It's not Zillow fault there aren't houses available. Tried some of the listing and they can't evict tenants so property should not be listed. Then you need to pay fee to apply...this gets costly.

Very easy to navigate. User friendly. I do recommend as my go to when house hunting. Recently starting charging to list so not happy about that. Comps also very useful. Listing detailed enough to get a great idea about listed properties.

Zillow presents a logical and statistical approach to posting real estate options. If I were in the market to buying property again, I would seek out the offers posted by Zillow. The market trends, pricing and property descriptions offered by Zillow are superior to any I have reviewed in the past and would be invaluable to anyone looking to buy!

Plenty of listings that are descriptive. Photos and maps are easy to understand. You can save the listings you're interested in and you can also share them with others. You can easily set up an appointment to tour a property. This site makes home buying easier.

It's a good place to gather information on a property. The estimated value might not be exact but it gives you a range of what it is worth. Pictures of the property are available. In all, it is the first place I choose to conduct a search of the property I want to look at.

Zillow makes it easy to find homes, that are in the area in which I am looking. It gives very good details, and Pictures of properties on that they have listed on their sites. They give contact information so that you can get in touch with the with someone to make appt to show the property, that you are interested in.

The site is normally pretty good but if you live in a rural area it sometimes does not give enough details of the property. Especially if it is just land being sold. There needs to be more specifics on the property lines.

This real estate website actually helped me find my home. It has, I think, the most up to date facts, for homes & apartments. Lots of pictures are included to get a feel for a place. LOVE this company. The filters are plenty enough to narrow your search, so you don't have to scroll through pages unnecessarily. Definitely would & HAVE recommend them.

My experience with Zillow was very satisfactory. Was able to move through the website easily, got the information I was seeking and found exploring other options in areas outside of my original intentions. I like it considerably!

This company give you a lot of information about the house you're looking for and a good detail and discretion of the property you're looking for and more. So for me I use this company for the tools it has for me to research the info I need even satellite view.

I have done a lot of research using Zillow for homes in the Bay Area and in Santa Cruz and Santa Clara county. I like their virtual ability and the ability to choose the things that I am looking for. But, in all honesty, they are not really any better than Realtor.com etc.

I like Zillow because they ask you what you are looking for. They really try to match what you want. Zillow does not make you sift through houses or apartments you cannot afford. Each time I am looking for myself or helping someone else I go to zillow first.

We sold our home almost 2 years ago, Zillow gave us a very accurate price to work with. It also helped us negotiate when we purchased our new home. We still use Zillow to track the value of our new home.

Zillow does not keep up with current prices, photos, or other pertinent information. I have found this site to be quite unreliable - more than other sites. On several occasions, important things like room sizes, square footage, and home worth is often off by quite a bit. I have no idea where they get their information, but it is frequently incorrect.

I feel like we should make a little long to pay bills because me and my family struggle a lot to pay bill. And it would help to make a just like 1 week long or something like that or maybe 5 weeks.

I bought my mobile home through Zillow and I got a really good deal on a beautiful mobile home in my price range. Paid cash for it! The only thing that bothered me was no central air or heating. Took care of those. So all is good now. Well working on the air conditioner.

I use Zillow mostly to check the current value of my house. I also look at the other properties in my association for comparison. It also shows me possible rental values as well as the real estate costs if I ever decide to sell.

I've looked at other companies but no help. This company was the only one that took time to make sure I was ok and satisfied with their services. I was taken to properties. Shown around and in good time.

Zestimate is too floppy and goes up and down too often. It would be great if it was more balanced. Also please publish the sale price of homes nearby and it will have more accuracy on what homes are worth.

A complete but not always accurate database that is easy to use. It is updated daily and for consumers is always a first stop with good graphics and pictures. Still it is highly recommended regardless of any deficiencies.

Helpful for identifying houses on the market, connecting to information about neighborhoods, and getting a general feel for the market, but the listings were almost always out of date, and often connecting to talk to someone/view a home only resulted in waves of automated calls. Definitely need to work directly with a realtor, Zillow is only a first step.

I have now listed two properties in the last years since Zillow started charging weekly. Both properties were mid-advertised using a mapping tool that improperly located my rental in my city's outskirts. It takes them a full week to correct the error because Zillow refuses to correct a known error. I'm losing potential clients by the hour. Please fix!

All my past sales have been wiped off from Zillow profile. They sent an automated email stating that this have been restored on Jan 21, 2021. However, only 3 of my past 9 sales have been restored. Now, I can't even add my other sales. It wipes off right away. I have sent 3 online requests, called and left them Voice Message, nothing worked so far. Zillow unjustly and dis-proportionately acted on my case. I feel like I was not treated fairly. Thank you!

I would like to take legal action against Zillow. Although they claim they use data and algorithms to provide “Zestimates” they cause harm by not investigating swings in their own programs. They literally overnight changed the value of my property in a 16 newer house community to half its value for no reason or explanation. They did not respond to a complaint directly through their system. A house in the neighborhood just sold which is almost identical to mine for well beyond what they paid originally 6 years ago. So there is no rhyme or reason. It’s frustrating to an owner and to neighbors. They should not be allowed to post just irregularities. They should have to provide reasons for changes especially those beyond a few percentage points. Shame on them.

They are saying the house I live in and have owned for 25 years sold last month for a really low amount. Do not believe what they put on their site. I have called emailed and did a report on their site and nothing happens. Just remember their info is not accurate.

I admit I was lured in and thought everything was legit. I started the process and talked with someone from Zillow over the next few weeks and scheduled an appraiser to visit my home. He was very nice and professional and completed it. After that I just waited and my emails went unanswered for a few days. The guy finally calls me back and brings someone else on the line to tell me about some sinkhole activity in the county I live in. Let’s be clear, not anywhere near me but rather in the county. He then proceeds to tell me that they weren’t going to proceed and tries to sell me on a local realtor that “word with them”.

Zillow provides two services:

Liked a Zillow listing for property for sale. 5.4 acres in Folsom, LA. A Zillow Rep. connected me with an agent who knew nothing about property and said he would call me back. No call back. In the meantime, the Zillow Rep texts me to see if all went well. I reply no help at all. He asks to connect me with another agent and does and this agent says it’s a FSBO so he cannot help either. Get another text from Zillow Rep and I relay info given to me by agent and he then asks again if he can connect me with an agent????

My condo building has 72 units and 8 are the same largest model. Zillow has the value of these larger units far below market. The condo adjacent to mine they says is valued at $557 per sq ft while my unit they have at less than $400! My unit has over the adjacent one, HVAC, over 180 degree view over water and to Mt. Rainier. It is top floor, has no posts, has ungraded cabinets, clear story windows and 10' ceilings, and much more. The comps they use (condos in neighborhood and this building) do not have these upgrades. This situation would not a bad thing but my unit is for sale and their value could seriously affect my sale price.

Do not, purchase leads from Zillow. The sale people remind of a timeshare salesperson. They are very pushy and will say anything to get the sale. The Zillow reps do not provide you with a detailed information to make an informed decision. I spent $3000 with Zillow and received the worst service imaginable. I only signed up because I heard it was different. It’s not different spend your money elsewhere. Zillow is a pure waste of money and time if you’re a Realtor looking for a good lead source. I will never use Zillow again, ever. If I could make it happen I would not allow them to use my listing or my information. DO NOT PURCHASE LEADS FROM ZILLOW!

I saw a few new builds on the Zillow site. We called to see if available. We were told it was, until we disclosed we had an agent. At that point, the home is no longer for sale or the price has jumped from the price on the site. I understand the seller is trying to make a profit, however it’s unreasonable to say the home is no longer available after you just stated it was, because you do not want to split the commission. I have never seen such ever before!!???

Okay, 4.5% in fees no problem with selling your home with Zillow ~~~ BUT, beware of the added bogus fees for things like Landscaping, when I live in an HOA community that takes immaculate care of the property? Or, that my sump pump doesn't work, yet it is a 4-year-old home with a new sump pump that I tested with 2 buckets of water myself. They had this guy come out for two hours to inspect the home, yet he stated that the sump pump was bad without asking for water from my husband so he could legitimately test the pump. So, like anyone that rebuts these bogus fees, I replied to the Zillow Group about these bogus charges. They emailed me with their reply, asking if I could prove my sump pump works, so she could remove those additional fees.

Updated on 03/02/2021: Zillow is a loosely built, poorly designed and horribly maintained website that has no criteria for posting properties, screening real estate agents, checking for the validity of information or correcting major errors. I have tried for over a year to find a waterfront, vacant lot property in northern Michigan, Northern Minnesota or Northern Wisconsin. All of these areas have literally thousands of waterfront properties for sale but you will not be able to find one, learn FACTS about the property, find a WILLING agent to represent you or buy one. Why? Reread the first sentence above. At least one third, and probably closer to one half, of the properties they emailed me are NOT WATERFRONT PROPERTIES.