Zillow.com Reviews

I contacted Zillow to see what they would offer me on my 4000 sq ft home. Now the catch is my next door neighbor sold his house which has 3000 sq ft home for 550K and it sold in 3 days. Zillow came back with an offer of 565K for my 4000 sqft house and I remodelled it. The house that sold for 550K was not remodelled. I said why would you offer me 10K more when I have 1000 more sq ft than my neighbor and my house was remodelled. STAY AWAY. They will try and steal your home from you.

Zillow's "Zestimate" needs to be eliminated due to the fact that it is consistently inaccurate. My next door neighbor and I bought our homes at the same time in 2004 when we were building. Technically, we paid $100 more for our house. Two years ago they sold after doing some modest updates to the home such as laminate wood-like flooring. It sold for $427,000. Just as I began to prepare my home to sell, I noticed my home on Zillow began to go down. It dropped $15,000 in two months. Strangely, my neighbor's home (the new neighbors), shot up overnight (yes, overnight) $40,000. While they had never mentioned to me that they were doing any major renovations to the house, I went over to speak to them and asked if they had done any renovations. They said no, and when they asked me why was I asking, I explained about Zillow's Zestimate.

Zillow has introduce a "new algorithm " as of June, 2019. Our home depreciated over, I kid you not, over $198,000 in a span of 4 days. We went from $620,000. All the way down to $428,000. Prior to the drop, we received several calls of people wishing to purchase the house. We aren't interested in selling. CURIOUS. When I contacted Zillow with a request for explanation, All we have gotten is the standard scripted answers. Here is what is so curious. Zillow is now just recently in the business of Flipping Houses. Conflict of Interest? You be the judge.

Never apply Zillow Offer as a seller! I applied Zillow Offer to see if I can sell my home faster and right after I applied Zillow Offer they reduced home estimate from $245k to $226k from both Zillow and Trulia as part of their greedy strategy!!!

I have been a loyal Zillow user since 2010, for personal and business use. The recent Zestimate nightmare began 3 weeks ago. A coincidental "edit of facts" coupled with a new update to their software makes for a mystery, but because I cannot remove their analysis, I cannot put my house on the market. I posted photographs in preparation to list on June 26th. The following day, the value of my house plummeted over $60,000.00 (10%). Customer care has sent countless canned answers, then followed up in their own words, only confirming the worst. The Algorithm is used steadfastly, and cannot be changed on a one off basis, regardless of the fact that not one house in my neighborhood has had a similar drop in value. Not one.

Was looking at Zillow once in a while to see the value of our house. Today the price dropped by 20%, that means our 3800 Sqf home 4bd3bth is cheap than the 1600 Sqf 2bd2bth from our next door neighbor.

I have lived here for a year and what a disappointment. The location is a gem. The people are wonderful. But the owner/management leaves me greatly underwhelmed. The grass in the open area's is waist high, the pool is not maintained properly and has algae. The board of health has been called once already. There is debris laying around all over, and there are old dilapidated mobile homes that need to be removed, but are still here, despite the fact that the owner has promised again and again for YEARS that it would be taken care of. The sprinklers do not work properly, hence my burned up grass. It would be a wonderful place to live but we can't get any action from the owner.

Zestimate is $250K BELOW tax appraisal. I listed my beautiful home on Zillow, and the Zestimate completely destroyed interest in my listing. I have asked Zillow correct the Zestimate to reflect current tax value. I can't get a response and have asked they remove the listing. I can still see their stupid zestimate on the site even though home is not listed as 'for sale'. I'm pursuing legal action. This site is a total joke. I will never use Zillow again and I will try to warn other sellers.

For many years I was paying them as a premier agent but all they got me were window shoppers. During that time I was told by many customers, buyers that I had helped find homes, that they had put in wonderful reviews but Zillow never showed them on their site. When they merged with Trulia, they even lost one of my reviews. Recently I have tried getting my reviews but there is no one to call unless you are a premier agent. They just fleece agents and give almost nothing in return. I also tried getting them to correct descriptions of my listings that they obtained from my MLS incorrectly listing them as "Apartments for Sale" instead of "Multifamily homes for sale" that they really are - no luck there either. This company has monopolized the real estate market and they should be broken up or dissolved completely.

I'm getting ready to sell so I look at Zillow to see home values. I get an update monthly on mine. In the last six months my home value on Zillow has gone from $325,000 to $395,000 to $292,000. Somehow - living in one of the most stable and richest areas in the US - I doubt my home value has changed that much. They show a 2 or 3% forecasted growth for the year - then adjust by $20 or $30,000 every month. Zillow is a waste and no one should use it to check home values.

Lon ** helped me sell my mountain property this spring. He was helpful, professional, and dedicated to me as a seller every step of the way! I appreciate his knowledge and experience as a mountain property agent. I highly recommend him whether you are a buyer or seller! Thanks, Lon!

My home was assessed by this company anywhere between $130,000 and $147,000 back the first of 2019. If our area of Florida has seen a jump in home prices, I want to know why my home fell nearly $30,000 in value. The site construction homes remained the same. Someone on this staff believes apparently that modular homes like mine built in the shelter of the indoors and then assembled onsite are nothing but trailers. Not true. The picture they have of my home is so dated, and the upgrades I have made are not even recorded. I resent this organization just sweeping in like some deity and dictating values. If I ever sold my home, NO ONE connected with Zillow would have a hand in the transaction. This organization will not listen if you try to give them corrected information either. I am just appalled that anyone in real estate would use this company as a reliable source of information.

Main issue: I have two rentals. One will be available on August 10, 2019. I updated the listing details and posted it as active. It has been declined. I have emailed my CSAA (AAA) house insurance policy references; my property tax ownership name, all utilities are paid by tenant, they are not in my name. I have listed this house as recent as Mar 2018.

I like Zillow but they need to keep up to date with their properties that are sold. I found one yesterday and it had been sold since 2017. Please work on keeping properties up to date so people don't love a property and then be told it's sold. Thanks.

Selling your home? BE CAREFUL OF ZILLOW!!! Zillow "Zestimate" of our property did not reflect nearly $60,000.00 worth of improvements - and offered no way to update or change their disinformation. Both ZILLOW AND REALTOR.COM show Zestimates which ignore tens of thousands of dollars in upgrades - buying customers might wonder why the price of the home is so much above "Zestimate". We are losing prospective home buyers right and left! (Zillow might supply Realtor.com with property information? Does Zillow own Realtor.com, too?)

I started a search for properties with 2+ acres of land in my county, regardless of type. Literally over 50% of the properties returned were apartments and condos which were fraudulently/erroneously reported as having anywhere from 10-50 acres they did not have for sale. When I checked the same listings on Realtor.com, the data appeared much more accurate. It seems like Zillow does not have any checks in place to prevent, for example, a condominium or apartment reporting 46 acres of land attached to their property. This would be such an easy fix, but I guess it's not important to Zillow like it is to other websites. I'm very disappointed with Zillow's "experience" and will not be using them to search for land/houses again.

This seller did not inform me of the many floods that they have had hence the reason the doors in the unit have been removed. And multiple issues with bad ventilation in the unit. Also, just be advised a new housing development is going up that will house newly released sexual offending males which is 1 block away and can be seen from the balcony of the unit. Please inquire with Agent, don’t be deceived as I was.

Selling home with known issues @ **. Submitted offer (on a market rate house), provided earnest, conducted inspection w certified inspector. Inspector found mold and found shotty foundation pier workmanship that he said posed an active hazard and danger. Pictures substantiated. Zillow had purchased ~ 60 days prior to flip the home so the issues were CLEARLY known to them. Kept our earnest money and still on the market looking for another sucker that forgoes the inspection. Also misstated sq ft.

When I listed my home for sale by owner, the Zestimate was $211,000--now it's $138,000. They have the wrong tax info--I don't pay $175 in taxes. I pay $3000. They are using the wrong property deed & won't correct it. I have an original deed & a quit claim deed. I have called & e-mailed 5-10 times to no avail. As a result, I have lost potential buyers daily.

For several months and several thousand dollars I spent, I was a Zillow Premier Agent. When I stopped paying for Zillow leads, Zillow stopped posting reviews submitted by my clients!? Discrimination!!

WOW! I live on a dead end little country road and the county mower's came through and cut 6 feet over in a part of my yard and cut the whole side out of one of my big cedar trees off. Well I went online to find out who to contact about it and put my road address in and talk about a shock! There is my address listed with a realtor! Not one but two! I thought what! This has to be some kind of mistake! I clicked on the link and sure enough there was a aerial photo of my home and property! The description like the square footage of my home and the acreage of my property. By the way it was wrong about the acreage. It had ITS value listed and everything which it was wrong also.

Zestimates are all over the map. My home went down by 10% one day out of no reasons. My neighbor's homes and mine are similar but the price difference can be as much as 20%. Do not use Zillow!!!

Had an appointment with a representative from Zillow that was confirmed for today Monday at 1:00pm. Representative Aj stated that he texted me not called to confirm an appointment that was already confirmed. I never received his text but if he did text and I did not respond maybe I never received. I live upstate Westchester NY and drove an hour and 20 minutes to come meet him for our confirmed appointment. When I call him to let him know that I have arrived he tells me that my appointment was canceled. He was extremely rude! My husband had to call him and tell him to stop texting me. Yes my husband also took off of work to meet him. I will never deal or refer Zillow to anyone ever. Worst experience and company!

I had listed my house for sale on Sept 2017. Within the two years I had total of 3 different agents. This includes my current agent. First week of June 2019 I had submitted a request to Zillow and wrote to them to how I can get the old price history removed. I had explained to them in the same email that the history was hurting the sale of the house when potential buyers see the price changes. I received an email back the next day stating "They can duplicate the listing and get the first one removed or get it hidden". (I have all the emails going back and forth with them). I respond back to them that will work and thanked them for the feedback.

Tried THREE times to List my FSBO. After spending a long time filling out all the information, I continue to get: "Error 500 Our Server is Unavailable Now, Try back in a few min." I've tried off & on for 24 hours. Seems they don't want me to post. UG.

They kept valuing my home at roughly half. It is a small farm. Do they not have a clue about the value of acreage or outbuildings? Of course when I started they did not even have the right property pictured. Three months of back and forth on the computer resulted in corrected photos and corrected bathroom count. Still can't get them to correct the bedroom count and the valuation is still ridiculously low. I had plenty of interest in the house anyway and it sold very quickly. I guess they will fix the numbers after they see closing info in July.

I saw a house for rent on Zillow, I inquired about it and gave all the information they asked for only to wait for NO response. At all! As I copied and pasted previously. I have a unique situation. I never expected anything more than a reply. That’s all I was looking for. Zillow has a long way to go on the customer service end.

We recently sold our home in Cornville, AZ with the expert help and direction from our realtor, Evan **, (Berkshire Hathaway). He had a good knowledge of the location and told us stories of how he grew up nearby, playing and exploring the many Indian ruin sites, creeks and trails. With his help and direction we were able to get the house and property ready to list within a month. We listed March 11th and had 2 cash offers AND a contract by THAT Friday! The house was SOLD and escrow closed in 30 days! We can’t say enough about the care and service that Evan provided and will continue to highly recommended him at every opportunity we have!

Not a bad website to view homes for sale. However, their estimate "Zestimate" on listed and previously listed properties is as inaccurate as it gets. It's actually very misleading to consumers and home owners alike. If Zillow is unable to give more accurate estimates on property values, then the whole concept of a "Zestimate" should be eliminated all together. As it presently stands, "Zestimates" are actually hindering property sales due to their inaccuracies.

Fraudulent information and they do NOT care. Zillow is using comps from other neighborhoods, with small lots by national builders and ignoring the home directly next door to mine, which supports my comp. (More than $50 sf difference). I've written and they've responded. NOPE, can't fix it. Too bad. They flat do not care.

These losers STEAL your info and use it to start a unending spam campaign for you... Because reading countless 'OFFERS' from these simpletons and their PARTNERS is what I want to do while busy looking for a home. Yeah spend 4 hours a day filtering through your now USELESS e-mail address.

After a year working with an agent listed through Zillow I am told by the agent that she will not show me four homes I requested to review. I learned this at 9:20 pm on May 19, 2019 after the agent and I discussed the viewings on both May 12th and May 14th. Suddenly, even though her company sent me the home listings via email and asked if I would like a showing, I am informed by the agent tonight that the listings are technically too far for her to drive.

Despite half a dozen inquiries from me and my real estate agent, Zillow.com still shows my currently listed home as unlisted. This is clearly an error on their end - one that my realtor assures me happens pretty frequently – yet they refuse to fix it. Good luck getting a human being to respond to you. It must be among the worst customer service experiences I’ve encountered.

I always kind of knew that Zillow assessments were crap and I just proved it. It sucks if you are really trying to refinance or sell because assessors these days look upon Zillow as a sort of bible, which is also crap because if that is true then who needs them if they can't read the market and make a fair assessment. I receive these monthly/bi-monthly emails from Zillow on the value of my house. In January 2019 they sent that my house was valued at $195,794. In March 2019 they sent an email saying my value was at $191,342. Then in April 2019, I received an email that the value of my home was $166,371 with a big green arrow saying that my home value was up. What the hell?? Algorithm fail?

These people are a nightmare!! We aren't even listed with them. Our home is not for sale, not in pre-foreclosure, not up for auction!! Our home has been in loan modification, was approved by our first lender, sold to another lender and is in final review. We have been told by our lender that all is approved. Zillow and Auction.com will not remove the false listing!! They both tell us to have the mortgage company just call them... Per both of our lenders, "we don't call Zillow or Auciton.com". Both mortgage companies are saying this is a scam and will be initiating legal action. We are in contact with our attorney as well. This happened the first time in Feb 2019, and was removed immediately by Zillow. Now somehow they just can't remove it. This was re-posted a week ago and now they won't remove it!! Avoid Auction.com and Zillow at all cost. They listed this on their own, we never contacted them.

My home was rated at $1,819,000 just two weeks ago. Zillow lowers it appraised value daily to where it is now $1,299,000. Homes within a one mile radius have a square foot value when listing and or sell that place my place at its original value. They appear to disregard the fact that we have 3 acres, a 50' RV building, a 1,000 SF guest house plus many other positives. No HOA, no well, city water and services. As a true appraisal it is a joke and misleading. A retired AF major.

Inaccurate, where do they get the data? This description is totally wrong! The house is a single family home over 2100 square feet, 3 bedrooms, 2 and 1/2 baths with ocean views on a larger than 6500 square foot lot, electric gated entry, large concrete driveway, oversize garage and top of the line appliances and finishes. Visualize granite and marble counter tops, upper end cabinets with soft close doors, premium flooring and carpet, solid core interior doors and large view deck overlooking low maintenance landscaping. Great for pets and/or children, quiet area next to park. No Neighbors to the west, 150 feet off the street, Quiet and Private!!

Spent the time to list my 3 properties. They never showed up, I never once got an email. I put in about 10 support tickets and they would open them, read them and close them without a response. Never once had a support agent say a single word to me. I have legitimate listings and own these. I've never seen anything like it. Don't spend the time, just avoid it.

Paid for a six month campaign. Really just got lucky at first because most of the leads if not all are all garbage. Tried complaining. All they wanted to do was upsell me and make me pay for more never using again. I don’t understand how they’re still in business.

Attention All Real Estate Agents!!! Be careful before you do business with Zillow, when you pay for a certain Zip code to run your Lead Generation Campaign as a Realtor. They will promise a lot and under deliver and sometimes they don't deliver at all, they will take money and try to sell you three times of what your Budget is. The contract that they have written it 100% to their Favor and it to Protect them and is unfair. If you get in this kind of situation contact your state Department of Consumer Affair and Attorney General. The Realtors work hard, and do not need scammers.

Briefly. My Zestimate went from 600k a year ago to 467k this month. Been in the house 8 years and paid more for it then. Tax appraisal is $ 545K now. House next to mine cost 100k less than mine, has an Zestimate of 20k more than mine and a house two doors away exactly like mine with similar options, same property size but my options increased the SF on mine by 750 SF, has a Zestimate of $599k. There is zero consistency. Their logarithms are incorrect and their effect on people trying to sell their homes can be devastating They are shrewd, crooked and should be nobody's source for home values. Get an appraisal by an accredited appraiser in your area and go with that.

Applied within minutes of listing on Zillow. They ignored my application and leased to someone who they had on record searching for apt. Devastated at losing option for apt I viewed and told lease holder I wanted. All his efforts to get me an app were ignored.

6 weeks before I listed my house FSBO my Zestimate was 219,000+ With a high range of 244k. Two days after it was listed my Zestimate was suddenly 179,000+. My home was appraised in 2011 at 200k. Many upgrades and an increase in market conditions of more than 50% to date. Checked my next door neighbor, much smaller house, older house, less beds and baths, Zestimate over 220k.

We paid $55,000 more for our home than is listed on Zillow. It is inaccurate. Bothersome for people who are nosy enough to see what we paid and inaccurate for others who want to know the value of their home and the taxes they may incur. They need to get their facts straight. Realtor.com is much more accurate.

Yes Zillow and Zillow Zestimate are a scam just like the other reviews. I initially saw the market value of my house go up in value the next two years per Zillow and Zillow Zestimate and Zillow marketing graph. The Zillow Market graph shows that my house value will go up into the year 2020 so I decided to list my house for sale by owner on Zillow the day I entered the information and got a confirmation email that my listing was live. My property value Zestimate decrease by $50,000. One month later my house decreased another $7,000 on Zestimate.

This review is to be as factual and impartial as possible. I am writing it 2 weeks after the fact so that I am calm about the information and my options I state. I recently had Zillow make an offer on my house without a realtor to represent me. Below is listed the numbers they provided. Paint the exterior of the house to cover all discolorations caused from age and exposed elements. Sand and paint or stain cabinets in the kitchen to cover any scratches and make them appear as new. Whole house touch up of any dents or holes in the drywall and match the texture to the current texture of drywall. Room by room paint touch ups of any faded, scratched or chipped paint, best matching the current color. Paint $135 per 5 gallon, 5 Gallons covers 2000 sq. ft. Repaint Interior and Exterior 50 Gallons. Over Estimate. Total $1350 x 3 to include labor cost. $4050.

As an agent in Vancouver, WA I followed the instructions to post a video onto Zillow. It was a simple process and seemed easy but the video never appeared after 3 tries. I called for help and a disgruntled Zillow rep said he would fix it but it still never posted. I called in 3 times and got the same bad attitude and the same results. I get the attitude. They work for a bad company and deal with the same issues all day long. They know the system is broken and they can or will do nothing about it but must spout out lies saying, "We will help you" and "We will post this for you." I have followed up with emails letting them know it still is not posted but no replies.

While navigating Zillow's website, I was offered to take a survey in exchange for Samsung 9, I did. I completed and complied with all requirements, including CC transaction to pay for shipping of new Samsung. Transaction denied, 3 times.

The quality of leads as a Zillow Premier Agent are horrible. Do not spend your hard earned money like I did, and have it be thrown in the ocean. I have spent approximately $50,000 with only 1 conversion. Almost everyone who calls, texts, or emails you is already working with a real estate agent. These leads are supposed to be vetted by the Premier Agent team; however, just about every lead I have spoken with is already working with their own real estate agent. Zillow has little to no value.

After listing with 2 previous realtors (both being horrible experiences), we went with Kelly **. I was very weary of having another realtor list our home while we were living out of state. But Kelly was so professional and her communication was SUPERIOR. Kelly made us feel at ease and emailed, called and texted constantly keeping us updated. Kelly did sell our home and the entire process was so easy because Kelly made sure it was. If you have had a negative experience with a realtor, or if you want to avoid having a negative experience, go with Kelly **, you WILL NOT regret it. Thank you so much Kelly, we would be more than happy to be a reference at any time.

I have spent days and days re-entering photos. The sellers who hired me to market and sell their home, have also spent many hours trying to correct the photos. All of the other major Real Estate marketing companies like Realtor.com, Movoto, Redfin, and all that specifically update photos from MLS have the current photos. Zillow says it's a Broker feed and though I've deleted and re-enter 3 times, they tell the seller it's the agent's issue. My Broker says it's Zillow that won't update.

While I recognize that the Zestimate is an approximation, our exact Zestimate was 320 with a range of 304-340k. Zillow proclaims that their Zestimate feature has a median margin of error of 4%. Zillow offered 272k for my house as an initial offer without even seeing the home. The Zestimate is projecting at 332k in 12 months which is indicative of an increase in home value of 4% in a year. In addition, Zillow also features 36k in fees for selling my home to them which equates to a 13% hit on profits. This does NOT include the 6% commission that would have gone to my realtor.

I spent time writing a review of my real estate agent who helped me purchase a condo in Trump International, Las Vegas. The request was made by Zillow. After I submitted it, it went into a black hole and disappeared. It was not published. I was pretty annoyed because I wasted my time writing for such an unprofessional outfit. I am not surprised to know the company cannot get accreditation.

I had Zillow ads pulled down. At first they told me one reason and then when I satisfied their request for what they needed they told me a different reason... There needs to be some serious government oversight of this company as there is no phone number to call and no one ever responds with truthful answers timely.

Cortland North Brookhaven formerly the Exchange at North Haven complex is the worst. Renter beware. Looks like they changed the name of the complex from Exchange at North Haven because of all the bad reviews it has received. Clever. Changing the name of the complex doesn't change the fact that complex is pure trash. Noise, dirty, inadequate leasing office. VERY unprofessional.

Zillow is terrible when it comes to estimating supposed values of homes and their information is totally false and inaccurate. They reported that our home had been sold to FNMA a few years back for only $495,000 and this has never happened. Also they only have half the story on this home and the fact that there are NO comparables since this is a totally custom home on 1.67 acres with large structures on two levels- the home on the upper level and the large 4 car garage with offices/art studio below and separated by a $70,000 built, paved road. Also fantastic views 360 degrees from the home and over 180 degrees from the structure down below. The detached garage is over 3,000 sq. ft and the home is nearly 3,700 so the reporting is totally incomplete now that I have listed it or sale and the main picture shows how improved this property is.

I am an agent and have tried and tried to get someone anyone with customer service to delete an old old profile of mine from 10 yrs ago! I have followed all their directions from their "help" section and nothing!! They don't even follow their own directions from the site. So there sits a very old profile of mine with very outdated information of mine and the company I was with is no longer in business!! Has all outdated information on the site! I will NEVER advertise on this site again! They are the absolute worst!!! You've been warned!

I am a homeowner who became ill and fell behind in my mortgage. While working with my mortgage company, my house went into a Pre-foreclosure status. My lender was great and worked with me to get this resolved and catch up on payments. Zillow LED vultures to my door, phone ringing night and day, notes on my door, a roofer atop my home, and people walking my property. Did I mention, this went on long after I was in good stead with my lender?

I put my house on the market with the help of my daughter who is a real estate agent. Zillow said she could not list with Zillow since she is not a member of MLS but it could be done as FSBO. She put in all the information including photos. What Zillow posted is not the description she wrote and no photos. Instead they posted a listing description from a previous listing agent when I bought the house 7 years ago. The information is old, inaccurate and incomplete plus it makes it look like we plagiarized that agent's work. The square footage is wrong which makes the asking price look unreasonable per square ft. All we get are phone calls from as much as hundreds of miles away from agents wanting to list the property. My daughter has tried twice to edit the listing with no success. She tried to delete it off the site but that does not work either. All of this can be detrimental to my selling the property. I feel trapped and deceived.

I am thinking of selling my house and the idea of not having to go through the inconvenience and stress of having home showings, open houses and the constant burden of selling was appealing to me so I contacted Zillow. I had a pleasant young man take my information and provide an offer that was below their "Zestimate" of $299K, at ~$280, then minus fees and charges. While this sounded a bit much, they then offered a "free inspection" with no obligation so they could assess the condition of the property and determine if there is a need for repairs, cleaning, painting etc.

Zestimates are not based on homes on the same street, neighborhood or building. I own three homes, one in a regular neighborhood, one in a gated community and one in a condo building. I have the same issue over and over again. My Zestimates are inaccurate.

I've put a home up for sale by owner, a 2 bedroom condo, on the Zillow site. Claiming the home, entering the description details and adding photos was all pretty straightforward. Creating the owner estimate was easy as well. The Zestimate that is generated started out at around the expected price based on comparable research. Then over a few days the Z estimate steadily decreased. When I looked at what is shown as comparable under the Z estimate I was surprised to see 90% of the comps used by Zillow are one bedroom condos. There was a condo in the same building that is identified as a 2 bedroom, but, it is not a 2 bedroom it is a 1 bedroom with a really low price. This might not be Zillow issue since the data they pulled from is incorrect. I fail to see how those listing are considered comparable, but, the Zillow/system think they are.

We are basing our experience regarding Zillow's FSBO option on two experiences; one was a little over a year ago and one is most recent. Zillow lures homeowners to list FSBO for free and the point of that is so that realtors know you are looking to sell your property, then they will call you nonstop to get you to list with them. Some even went as far as threatening us. Our homes were in great condition and our homes usually get the most attention and traffic on Zillow. The first home we listed had a Zestimate of 95K. The area was experiencing a great sellers' market and our home had over 120 saves and was constantly ranked number 1 on Zillow. Well that may seem like good news to the Seller/homeowner, but it was bad news for realtors and Zillow because it was FSBO. Zillow even erased all the saves after a couple of months.

If you are a for sale by owner. You will never get a lead or potential buyer. The leads go to agent who pay Zillow a premium. The Premium agent will pester without end until they get you to let them list your home. If you see your home with a Realtor and post on Zillow. Again, the Zillow premier agents get the leads. Zillow Estimate is a farce. Stay away and save the headache and time with Zillow.

I listed my home on Zillow, within 30 days they lowered the price of my home $9000. I called to find out how they came up with the price reduction, no response from them. I believe they attempt to low ball my property in order to make it easy for realtors to sell. For FSBO sales you never get leads, because they post agents on your site, who pay for placement then they call you with buyer. The lead should be yours, instead the realtor gets it and you have to pay the realtors. Most realtors are weak and can't sell unless property is deeply discounted, not good.

Zillow will harvest your data from the Chrome auto-fill when you fill in their web form trying to contact the owner of a 'for sale by owner' listing. This is info you didn't intend to give Zillow like your full name, current address, etc. things that you normally fill out an online shopping cart form with. What a skeevy company! After that you'll get some spammy text and calls with your full name in the header trying to hard sell you a mortgage on the property you inquired about. In my case, the call center in Tucson: Alex, **. They refused to answer my questions about how they got my info or my request to delete it, just wanted to run through their scammy sales script. Sociopaths.

We allowed Zillow to do an inspection/appraisal through their offer to buy program. They came in at a low ball offer. Their fees/commissions were outrageous. But the real clincher is that they devalued our house on their website after we declined to seek them the house. We had credible valuations from many realtors who showed our house & in the end sold for $30,000 more than their valuation. I believe they decreased our value because we didn’t buy from them, & to try to legitimize their offer. Don’t even go there!!

I am a licensed Realtor in Texas and have a valid active listing at **. When I do a Google search for **, the first site on the list is Zillow saying the property is currently not for sale, but click here for an agent to help you. The first time I clicked, I got an irate and rude agent, the next time I clicked I got nothing, the third click I got an agent that said she could not help me, that Zillow has an algorithm that she does not understand. I just keep telling my clients to not get "Zillowed". I really hope all the Realtor Boards will act to eliminate them -- or at least act responsibly. I would rate them minus 10 if it were an option. Carolyn ** RE/MAX 1st Class.

I bought this house in 2005. Why is my house even listed on Zillow website. I am not renting nor selling and whatever information these idiots have posted isn't even correct. Square footage and number of bedrooms is totally wrong. Trying to talk to one of their flunky's never happens. I've left 2 messages for them to take down my house from their website. I am giving them 2 weeks. If it's still there then I guess I contact my attorney.

If you sign up for the Premiere Agent, you will get leads for a little while. But if you don't "upgrade" every 6 mos (meaning up your monthly payment) Zillow will add you to the bottom of the barrel as far as leads go! I started at $500 in Nov 2017. Since then I went up to almost $900 a month and all of the sudden Dec 2018 - Feb of 2019 I started getting nothing but FORECLOSURES? I don't do FORECLOSURES! Then they started sending me what they call "Nurture Leads" - those are folks who won't respond to Zillow (or anyone else). The ones who DID respond said, "I already have an agent"...

I have tried twice to leave a negative review for a realtor that sold us a house (her own residence), detailed many instances of incomplete information, etc. HOWEVER, Zillow will not allow me to post a negative review of this realtor! I wonder if same said realtor's firm is an advertiser or why they won't accept a negative review (I checked their policy against swear words, etc, and I didn't use anything that listed as forbidden).

If you are a real estate agent looking to grow your business then please steer clear of using Zillow.com and using their paid advertising to become a "Premiere" agent. The sales staff will sell you all day on their "ROI Calculator" and say that you need to get a minimum of 3 connections to make the proper return. This sounds great right?!? Well that return is an utter and complete garbage number because they will continue to sell out that zip code and decrease your return. It is completely false advertising, they know it and they prey upon the millions of agents who want to grow using their business.

Zillow is operating quite a racket. Your "Zestmate" for my home is $643,967 and you came back with an offer for $482,000, a difference of 25%! Your "Zestimate" is an absolutely worthless number based upon this disparity. Then, adding insult to injury, Zillow wants to tack on fees of 10.5% to buy our home. Are you people out of your minds! I read an article in Bloomberg about how the pivot of Zillow's business plan to buy homes has led to the stock declining from a high of $65.70 to a low of $26.38. The sell off is justified. You've insulted me and showed me that the "information" you offer is smoke and mirrors. Tacking on exorbitant fees is either desperation to appease the shareholders or sheer stupidity. As for your offer...pound sand.

I listed my house with a realtor and the MLS went to Zillow where they estimated my house to be valued over 50k below my asking price. They used the same number as the placed was listed in 2007, eleven years ago when I bought it. Since then I added a large shop and many upgrades and renovations before placing the house on the market. I'm done with Zillow and asking my agent to remove my listing from their site.

We listed our home through For Sale By Owner, which Zillow scoured and posted our sale information on their site! The issue is that they divert people away from the seller to real estate agents who pay Zillow for those leads. Zillow is stealing from us! Zillow is diverting interest from our home, which then the agents don’t bring those buyers to our home, but then bring them to their homes! This is just pure deception and theft!

Zillow has listed our home without our permission or knowledge. Our house was not for sale but Zillow has it listed as removed from market and unsold. The square footage and other information on the listing is also incorrect. We have asked them to remove the listing. They refuse. Zillow said if information is incorrect we could change it. But, that isn’t the issue. The issue is that the company listed our house without our permission or knowledge. We only found out about the listing when we started getting letters and calls from realtors asking for a listing and telling us that they could get our house sold. The house that is not and has not been for sale! Our privacy doesn’t seem to me of any concern to them. We want our house removed from their listings!!

Everyone looks at Zillow and the Zestimate to get a quick picture of a home's value. We are busy people and do not take the time to understand that the Zestimate might not be accurate because they make mistakes and refuse to correct them. I am in a heated battle with Zillow right now to fix the inaccurate Zestimate they have put on my house. Re Zillow: "Zillow does not offer the Zestimate as the basis of any specific real-estate-related financial transaction. Our data sources may be incomplete or incorrect; also, we have not physically inspected a specific home."

I have not listed my home with Zillow and would not do so without the assistance of a good real estate broker. Zillow's comparable properties, in many instances, are not comparable. I am surprised that their questionable selection of comparable properties has not been challenged legally as their process can negatively impact a seller and mislead a buyer. I recently looked at the comparable properties shown for my home. Although there have been 3 sales on my street that are more recent than the properties used by Zillow to determine their Zestimate, they used on the property with the lowest sale price as a comparable property.

Please be advised that I in good faith was entertaining join the Zillow Pro Agent program at the tune $2300+ a month, I made the serious mistake of giving them credit card info, pending what I thought was the execution of a contract, WHICH I NEVER DID!!! Not so, I was called out of town the next day for some time and the next thing I know, my account was being charged $2,300+, in spite of my emphatic requests that I had not executed or agreed to the contract. This all began in May of 2018, they continued to charge my account thru July. Zillow still has over $5,000 of my money with no referrals to me. I have unsuccessfully try to get this resolved.

I've been trying to sell my home for a year and have not been able to get a fair value due to Zillow Zestimate. Currently Zillow has a 9 yr old 1700 sqft CONDO with 2 bedrooms valued at $30,000 MORE than my 3 year old 1890sqft single family HOME with 3 bedrooms and 2.5 baths. They are 2 blocks apart! This is just the most recent example. There are many more. How can they get away with this?

I have been looking for either pre foreclose or auctions in Agawam, Ma. I saw 3 properties in which I was interested in. I inquired with the phone numbers list only to find out that none of the properties were under pre auction. How does Zillow get away with this.

My home is for sale with a local agent, the Zestimate on my property is so low for my property and so inaccurate that it is hurting my listing. You cannot find a 5 bedroom 3 bath house on a large lot for 261,000 unless it's falling down. It is on for 273,000 and it the Zestimate has gone down 4 times in a week. You are jeopardizing the sale of my home, because your system is so flawed it appears as though my home is overpriced.

My husband received a call from a Zillow representative with a very heavy accent. We had problems understanding. Wanting to verify our listing. She refused to give her name and my husband after giving her the address of the property must have given the zip code wrong. Not understanding what the woman wanted he gave the phone to me. She was rude demanding who the owner was. I gave my name and my husband's name and she said Zillow does not allow two people owning a property to list it. I was speaking to my husband (I was in a business meeting) and said why he didn't handle the call. Then your representative said, "MAAM THIS IS YOUR LAST WARNING." I said, "Warning for what?" She repeated that Zillow did not allow two owners of a property to list (even though we are spouses). I told the rep that it had already been on Zillow for a year and we just renewed the listing.

We went under contract with Zillow in May 2018 and (signed a Dotloop document) that stated what our ad spend was and their ad match. Suddenly we were being charged over $300 MORE than agreed upon. I spoke to our "rep" asking if our lender had stopped paying. She said no. When I saw the charge appear again I called and was told I authorized the ad spend increase. No I never did. I asked to have it removed and they have still not removed it. I asked about the ad match we had been guaranteed and was reflected on our contract. I was told we never had an ad match and they could find no contract. The "manager" Jose that we spoke with was completely unsympathetic and refused to assist or credit me back my money they overcharged, fix the ad match or adjust the account. FRAUD!! SPEND YOUR MONEY ELSEWHERE!!!

I had an inaccurately negative review written on me, and the Zillow website does not give an option for me to respond with my side. I wrote Zillow twice refuting how the review was inaccurate. The reviewer complained mainly on pricing. Notwithstanding the fact I have written evidence proving the reviewer skewed the facts in her complaint, the other metrics upon which I was rated poorly had nothing to do with her complaint. The reviewer simply could not afford the property, and she blamed her inability to purchase on our 'unfair pricing.' But Zillow didn't bother fact-checking this. So for the sake of the argument let's say that the reviewer had a legitimate complaint about the pricing (somehow it was our fault she couldn't afford it).

Zillow Offers says they make an initial offer based on seller disclosures, market value and images the seller provide. If you choose to accept the initial offer and move forward, Zillow will do an in home evaluation. All good so far... Here is where the fun comes in. After the in home evaluation, Zillow adjusts their price by asking for concessions AND a lot of them!!! They will charge you for new paint, laundry room demolition, (you read that right), pool cleaning and demo of items not conveying!!!. Zillow then states that none of it was accounted for in the initial offer... Really Zillow? Why did I send you photos and disclose to get the original offer? Bait and switch? YES! Paying to flip my own house? YES! Shady business practice waiting for the seller with no other options? ABSOLUTELY!

With 26 years of experience, I thought I might have the upper hand once I got a lead on the phone after they clicked a button to be contacted. Well with an average response time of under 60 seconds, I have only had a limited conversation with less than 1% of the leads. Of the 1%, 95% of the conversations were shocked I called them, which is weird since they just put their information in to be contacted immediately.

2. The most disturbing thing is that the Zillow estimate also fluctuates. Might expect this over time, but when you see the price change three times in a 36 hour period you have to seriously doubt the competency of this organization.

I signed up for Zillow about a month ago and was promised "at least" 3 pre-screened leads and did not even receive one lead, call or email! I tried to cancel and get a refund but was called back by someone rude named Edward. He told me that I would not get a refund even if I received no leads. He then told me he would call me back in 5 minutes which he never did. Not only have I not received any leads or a refund my card was charged AGAIN! Even though I told them I want to cancel! I've tried emailing and calling to resolve this but have had no luck and don't know where else to turn?

This is pure robbery! Zillow agents repeatedly told me that they would screen clients. So far none of the clients, are approved, can get approved, or want to get approved. This is utter BS. NO to Zillow!

If you are a real estate agent looking for internet leads, don't be fooled by Zillow claims of yielding any ROI. What Zillow counts as leads, are random people that click on your picture. Zillow claims that you can convert these leads in the long run by following their conversion plan. It didn't work and I spent my time and money in vain. As a matter of fact, most of the so called leads want the listing agent. When they find that you are not the listing agent they will specifically tell you that they don't want to work with you.

So after sitting through a presentation over the phone where the Zillow representative showed my partner and I how the Premier Agent can benefit from paying Zillow $430 we agreed to pay the $430 for 30% of the local market. Being new in real estate we believed them when they said this was really the best and only way to get solid leads with pre-screened buyers. When we hesitated to do it, she responded that this was a now or never deal. So we took the deal hesitantly.

We had our house appraised by ZILLOW OFFERS. They offered us a cash price 15% below the current market value, despite comparable comps. The Zillow Zestimate and RANGE feels like a bait and switch tactic, as the offer they gave us BEFORE deducting paint, carpeting, etc from the price, was not even INSIDE the Zillow Zestimate range, which was between $433k-$480k and there was nothing wrong with our house besides some minor things.

Zillow listed my house and it wasn't even for sale or rent! When I emailed them to remove it, they said to make an account with them and log on and remove it myself. I said I didn't want an account or to do that. Probably just a way to get info from me. Then they said I had to prove I was the owner. I said, "Well you listed fraudulently without my consent, knowledge or any kind of proof." But I still had to prove I was the owner, so I did. Felt very uncomfortable proving it, because I didn't want to give them any personal info since they are not a trustworthy company clearly.

After using this "contact" service for some time, the efficacy of the contacts had degraded. The employee that called me this morning, Lauren, gave me her explanation of the stock market, recent election and several other factors, all of which I'm sure the management team at Zillow decided is the best was to handle subscribers that call to complain about the quality of their offering. I'll assume Lauren, a customer advocate person, is going through this daily.

I was told I could be on a month to month program, I signed up and had 3 ok leads the first month, then they talked me into a 6-month contract with twice the leads....downhill from there. They charge $4,000.00 a month for leads in a territory that has an average price of $250,000-$300,000. Over 85% of the leads were inquiring about gated communities with HOA fees of $15,000+a year and an initiation fee of nearly $20,000. Zillow does not disclose these fees upfront so I get dinged 30-40 times a month for these calls.

Well you do get leads, few. Many people call to offer their service of cleaning my home and stuff like that. Other times random text of people enter through the app, and when you call, those people don’t even know who you are, they seem surprised that someone deviated their personal text or phone call to become a Zillow lead. Lately all they do is send messages like, "Sorry we missed you," but when I look, the phone never rang, email did not collect any info, the app does not even have info collected, it seem like they just make that up to justify how astronomically high their charges are like, thousand and thousands. And how bad their service is. Good look canceling, they would keep you in hold.

An absolutely huge waste of hard earned money. Once you sign that contract the tone of your account rep totally changes. They sucker you in and steal your money. If you want to try Zillow DO NOT sign the 6 month contract. Go month to month and refuse the concierge service, all they do is scare leads off. I have been successfully doing real estate for 18 years and this by far was the biggest waste of money I have ever spent for lead generation. Terrible!

What a waste of time and money, a 6 month contract and the hole in my pocket was larger by over $3000.00. The app does not work outside of WIFI. I have been an agent for 8 years so I pretty much know what I am doing, I know a scam when I see one. Not one lead materialized and they charged $187 per lead. I complained to the person I was dealing with ( Mr. Johnathan **). A pleasant enough guy with no resolutions except "I understand"- while trying to sell me a new product. You are better off advertising in your local newspaper and doing your regular networking - trust me this does not work!

Having lived in Seattle for over a decade, I was an early fan a promoter. However, Zillow has failed recently in many ways. Go to RedFin - don't waste your time with Zillow, why? Zillow's Zestimates are horrible. The idea of harvesting publicly available information was promising, but their algorithms are dumber than a brick.

If you are an agent thinking about advertising on Zillow beware! The sales people exaggerate on how many leads you get. The leads are almost all worthless. It's a 6 month contract. Plus I got billed another $1,000 even AFTER my contract expired due to something in their fine print saying they can do this unless you call them in time to "cancel" on a contract that is EXPIRED. That is just stealing now. I got ZERO "seller boost" leads that they promised. You will pay huge money and if you are lucky you will make as much as you spend. This means you have worked for nothing. Your so called ROI that they show you is considering that you worked your tail off and should be MUCH higher. You are better off investing it in the stock market. Stay away from Zillow. There are plenty of other forms of advertising that are a far better ROI.

People be aware of Zillow app. They are sharing information with real estate agents. I had no idea my agent can see what I mark on my tablet as of - favorite homes. This is invasion of privacy. It's my business what I like not his. It brings another question - what else they can see on my tablet.

Where do I start with Zillow/Trulia!! I have been advertising with Zillow as a premier agent for months now, and I can tell you that it is 100% a scam. I needed a new place to allocate some advertising dollars and decided to give Zillow a try. The sales rep, Kevin **, told me the number of leads per zip I would receive (18) for the spend I was willing to do ($1400 a month). Zillow makes you sign a 6 month contract, and I was a bit hesitant to commit to $8400 for 6 months worth of advertising.

I have owned my home for 3 years. The home was built in 2006. It was a HUD home which I repaired and updated with about $55,000 worth of repairs and updates. I signed into Zillow and found my home immediately dropped 35,000 in value making it the lowest priced home in my subdivision... Lower than a house less than 2/3 its size. The drop then slowly came back to where it was when I purchased it about 6 months later. I updated the pictures both inside and out and fixed the description.

My Zestimate if off by nearly $100k compared to both a recent appraisal, the Redfin estimate and an identical property a few doors down. I reminded them that it is damaging to the homeowner when this occurs, and asked them on multiple occasions to either correct or remove the Zestimate. The neighboring property is IDENTICAL to mine in every way (same subdivision, built in 2017, same floor plan, same condition,etc.) and the Zestimate this property is using the SAME SALES COMPS As with mine. So why is my value coming out differently?!! No customer service phone number, and no way to escalate and issue. ** Zillow!! I will NEVER use them, and I will NEVER let my agent post with them.

Zillow should check landlords. I unfortunately rented one of his units. He promises to do things by move in date. This does not happen and you are stuck. Very bad at fixing things that break in unit. Try to blame on tenant. Charges you for everything. Hires people with no license. Not insured. And very anti ** and anti women. This is due to he is gay/and unfortunately racism is alive. DO NOT RENT FROM HIM.

Every time I look at a listings map it's wrong. I've checked listings that I know exactly where they are at and Zillow's map is totally wrong. What a farce! How am I supposed to trust listings that I'm not familiar with the area. I now use a competitor's app to get my info.

I have used the Zillow app for once to rent my condo. All of the sudden Zillow doesn’t allow my listing to be viewed, and has been placed on hold. All emails have been ignored. BIG SCAM!!! STAY AWAY!!!

I have used the Zillow app for years to rent my retirement Tahoe cabin. All the sudden Zillow doesn’t allow my listing to be viewed, and has been placed on hold. Two emails have been ignored. I believe they are denying me access because they are reporting incorrect information on my primary residence, which I was scammed by Predatory Lenders, I took these Predatory Lenders to court and won my house, but Zillow is reporting incorrectly, and now denying me use of placing a rental ad on my retirement cabin.

I have been advertising with Zillow as a premier agent for 5 months now, and I can tell you that it is 100% a scam. I needed a new place to allocate some advertising dollars and decided to give Zillow a try. The sales rep, Lindsay **, told me the number of leads per zip I would receive (43) for the spend I was willing to do ($3,000 a month). Zillow makes you sign a 6 month contract, and I was a bit hesitant to commit to $18,000 for 6 months worth of advertising. Over the first few months I realized that I made a terrible mistake. I would say 90% of the leads are absolutely worthless. I have had one guy contact me through Zillow and ask what the number was for Zillow's customer service. Are you kidding me? That counts as a one of my leads. Just yesterday I had a lady who barely spoke a lick of English call and ask what was going on with this particular property.

We had a wonderful experience with our realtor Ken **. It seemed as though anytime we called to go see a house, he would drop what he was doing and help us. He was very attentive to our needs, and knowledgeable when asked questions. We have been in our new house around 4 months and look to Ken as a valued friend now.

I called in for assistance on the new application form. I am the landlord and a potential renter has responded. I received a notice, However, for MY verification they want to do a complete background check on me, asking to sign off on way too many rights as a landlord. This service is bogus, I tried calling in for help and I was luck to get to speak to someone but they could not help me, naturally, I had to be transferred and told I would receive a call "shortly". Well it has been Five hours and no call. Extremely poor customer relations. There is NO number that Zillow has the decency to publish so you can call to receive any information on your post off of which they make money. Sicking.

I have tried calling about 5 different agents listed on Zillow and every one of them is rude, sound annoyed that you are calling. A couple said they would call back. One did 6 hours later and we politely told Mr. ** we had gone with another agent. He laughed with a hiccup and said, "Good luck with that." There was one lady that wasn't, Dana and when I said we had gone with another agent she politely wished us an good day and a good luck. She would have been one to work with but she called hours later as well, after quickly saying she would have to call us back, as soon as she answered.

I was curious to know the value of the homes in my neighborhood. The exact same house as mine just sold last month after the first owner passed away. I went on Zillow website just to see what they had it listed for. The house across the street sold for 32k less than Zillow listed. So I called a realtor to come out. Actually I called 4 realtors who sell homes in the area. Each agent who knows nothing about each other, priced my home within $500-$1000 from each other. Zillow have my home priced $25k over the value. I contacted Zillow to ask them to take my home off their site because they are reporting numbers just to draw attention to their business and my home is not and won’t ever be for sale so there isn’t any reason to list it.

We are thinking of selling our home in the next few years. While researching comparable sales in my area of New Jersey, I noticed that Zillow's "zestimate" was very low. I updated some incorrect information and added some details that were missing from their description. My property immediately lost more than $30,000 in value. Zillow's estimate my home's value is now approximately 50% of what it should sell for. This figure is so absurd that it would be laughable if not for my nagging fear that it may lead buyers to think my home is worth less than it is. I have been unable to change this figure and my calls and emails to Zillow have gone unanswered. I learned that a class action suit against Zillow was recently dismissed. Unfortunately, this turn of events will allow Zillow to continue to harm both buyers and sellers. BEWARE OF THIS COMPANY AND THEIR UNETHICAL BUSINESS PRACTICES.

I can only say I should have known better when the woman on the phone after dozens of left messages guaranteed 10-15 leads and would LOCK IN my zip code to me alone, I was told to call my husband for a witness to the guarantee!..I called daily to get a refund, emailed daily to get a refund..and I have a guarantee in writing in three places for the 10-15 leads and have never got my refund..so I tell you now..You are warned. Do not use Zillow for leads.

Scam, false advertising and bait and switch tactics. Do not go on this website/they promote listings that are not accurate. They sell the info to real estate agents and scam you. I purchased leads from them and they were a bunch of scam and false leads. This method is terrible - run and do not sign up - it’s the worst. When you Try and cancel, they strong arm you and ask you to pay 2 months to buy out and you won’t get nothing for that amount. It’s fraud and I’ll be reporting them to the state.

My experience was with the realtor and sales Dept. The people recruiting realtors will promise you anything to get you to sign up, once you have joined Zillow and obligated your self to a ad campaign that cost way too much, you find out that what you were told was all a lie. I did not receive half the clients that I was promised nor was the way that you receive clients. In short, I was screwed and given nothing for my money.

I am not selling my home, but in the past I enjoyed watching the Zestimate for it rise regularly. Suddenly last month, the estimate dropped by One Third. When I contacted them, I got some BS form letter about algorithms. I can believe this company was founded by Microsoft employees. I have had similar bad experiences with hidden fees on the Microsoft cloud service. Zillow. What kind of name is Zillow anyway? Thankfully, their estimates are generally recognized to be useless.

Christopher ** made our house selling process go very smoothly and it was hassle free. He's very professional and knows his business. I would highly recommend Christopher to all of my family and friends.

Everyone I am writing this Review to inform THE WORLD not to be scammed by an UNLAWFUL HOME RENTAL ADVERTISEMENT that is currently posted on Zillow. I have reported this unlawful home rental advertisement to their Customer Support. I was KNOWINGLY LIED TO ABOUT THEM GOING TO REMOVE IT, BUT IT WAS NOT.

Have my house undervalued with different comparative listings than it. I say get comps now, then puts value where it should be with correct comps (40,000 difference) then it says contact agent and if you don't it puts it back with the wrong comps and lower price again!

Zillow has posted a "Zestimate" of my home that is grossly incorrect. I have notified them numerous times and gave them the correct information with no correction to the "Zestimate". Zillow info not reflecting updated MLS. Current buyers should disregard Zillow and find more reliable websites from the listing agents. Time for State Attorney Generals to stop Zillow from posting Zestimates!

It has been mine and my wife's experience that Zillow way undervalues our house. The algorithm they use is ridiculous and then potential buyers tend to use it as gospel. When comparing their estimates to an independent Realtor in our area and also Realtor.com, Redfin.com, Remax.com, and Realtytrac.com our home is always $75,000-$100,000 at least undervalued. To make matters, worse they will do nothing about it when we confronted them with the data and facts.

Zillow obstructed fair review by not publishing negative review about its premier agents so that it can continue to collect fee from them. I wrote a fact-based review pointing out this agent always looked for quick sell at the expense of homeowner by setting artificially low price. She sold a house at $227,000 lower than the same house a few blocks away within 2 weeks. Zillow refused to publish this fact based review.

I have my home on the market to sell and every day they lower my value and how many people have viewed and saved my home. Had over 2000 views and 90 saves. Now under 2000 views and 69 saves. What gives?

After I indicated interest in a property using its contact platform, I was twice texted by a person (**‬) who asked if I would be available in 10 min to talk. In each case, I texted “yes”. The person never called. Completely unresponsive and unprofessional.

My home "value" as shown on Zillow has been relatively consistent for months. Last week, I made an inquiry with Zillow, using their Zillow Offers feature. Within a matter of a few days, Zillow has dropped the estimated value of my home by over $59,000 (over 10% drop)! My Zillow offer was received, and not surprisingly, Zillow offered $100,000 less than their original estimate (the "value" Zillow showed prior to my inquiry), and more than $40,000 less than their current, deflated value.

I’m very disappointed with Zillow. The Zestimate is ridiculously low for my house because of the way they do comps. Lately I’ve tried to sell a house and have been waiting several days for them to publish my listing. Now they want to see proof of ownership. Really? When did that start? They used to be easy to work with but no more...

This is now the 2nd time we have been unable to claim our property listing after working with a realtor. We should not have to hassle or fight to do this as it is our own property! I can't believe how a company can continue to do business with a customer service support which is so poor--and nearly impossible to contact as this company is. Worst of all, they do not change.

We purchased a model home directly from the builder last year. The house was listed at $990K, Zillow showed an estimate of $1.1M, however the official appraisals were in $900-920 range. We purchased the home for $870K. Three weeks after we closed the Zillow dropped the home estimate to $750K. I complained but they said that the price change is due to "changed algorithm" and refused to move it up despite my proofs (the professional estimates and the purchase price). I also argued that no algorithm could change the price from 1.1M to 750K. Interestingly, the builder also told us at the time of contract that the brand new home like ours would be worth 1.1M, thus I wonder if the Zillow's previous "estimate" was higher because it was paid for.

I have been in Zillow & Trulia since March 2018 in different zip codes, 33332, 33331, 33028, 33015 paying a lot of money, their advice is that if I am in top 3 I will always get more business. I follow their advice and do it, and in 98% calls are fake or scam. Recently the new way of operation is supposed to be that they will received all leads, and ask the people if they are serious buyer or sellers and after that they will pass the call with an agent. That is totally false. Now, even less leads, just receiving calls of people that are only thinking in the future or that already have an Agent. ZILLOW IS STOLEN OUR MONEY, and nobody is doing nothing to stop it. PLEASE DON'T WASTE YOUR MONEY, STAY AWAY.

I recently bought a new home. Anita ** from The Jack Woodcock Group helped me through the arduous process with flying colors. Anita was very helpful and informative and I can say the whole experience was enjoyable. I highly recommend her!

I am talking about the 33010, 33012, 33013, 33014, 33015, 33016, 33018 zip codes here. But if you are working one of those, again stay away from Zillow, horrible experience. If you are a realtor thinking about buying their leads at least in this area, think twice or more. After 3 months, I am still waiting for closing at least one. You are better off using that money somewhere else. If you would like to try it anyway, do not sign a contract, do month by month so you can get out as soon as you realize you aren't going anywhere with them.

When I google my address, Zillow brings up a line that says this house is currently not for sale, even though it's listed with over 900 realtors and it shows it for sale on its website. Also, when you look at the property history it says listing removed, which is completely false. What happened is a buyer signed a contract, then changed their mind. After the contract was signed, the realtor naturally listed it as pending sale. When it went back on the market, she removed the Pending sale-twice-but Zillow still shows listing removed. This site is completely incompetent.

I feel we have lost a lot of showings due to Zillow. They are saying that our home is worth 192,000 and we are selling it for 285,000. This is so inaccurate!! I commented on one of their post on Facebook and they deleted my comment not once but twice!!! I have emailed them. They said my request was received but nothing else!! I have had 2 people call me and say, "How can your home be only worth 192,000," and of course I explained. We have had 1239 views on our home and 1 showing. By the way our home is a 4 bedroom 2 1/2 bath over 2600 square feet and it sits on almost 12 acres of land and several other features that are listed with this property. The homes they are comparing them too are not even close to this. How can I get this resolved?? And who is gonna tell the over 1200 views that this info is so inaccurate??

I looked on Zillow.com for a rental, thinking it was a reputable site. Looked at the listing. Drove by the location. Corresponded via the website regarding the rental. No pertinent information was exchanged. Was too good to be true. Looked up the address. House was not for rent. It had sold days earlier. Beware that scammers can access the site, thinking they can dupe innocent people. Attached are the emails that were corresponded.

I HAVE BEEN SCAMMED TWICE USING THIS SITE. IT IS A NIGHTMARE! The scammer posts BOGUS amounts and can even let you in the house. When I tried reporting them (WE FINALLY FOUND A PHONE NUMBER FOR ZILLOW) and the rep asked for the property address, the posts on Zillow had magically disappeared. I would stay away from Zillow! If your instinct says something doesn't feel right trust it! That's what I felt but kept on anyway. I decided to text the phone number provided and they said they had a daughter in stage 3 leukemia cancer. But what had me suspicious was putting question marks behind statements they would write me. If I asked a question and they answered hours later, it was always followed with a question mark.

I have been attempting to use Zillow for many years but their Zestimates are way off! I recently tried to post a For Sale By Owner. I received an automated message indicating it could take up to 72 hours to post due to a verification process. It has been 96 hours and still nothing! And they don’t have a way to contact them except via email. I sent them an email and guess what? Still no response to either. I'm moving to Realtor.com. Much more reliable.

We have lost a buyer due to flawed Zestimate which is $65,000 lower than our professional market/bank appraisal. Texas is a non-disclosure state. Therefore Zillow cannot get comps. They guess at values. This is very damaging to the relationship between professional realtors and their buyers and/or sellers. Zillow offers no way to correct faulty and damaging information or to appeal the Zestimate. They also refuse to remove a listing. We can not get a response from them. This unilateral invasion of the local real estate industry is creating confusion, frustration and harm. Zestimates need to be stopped. Buyers must rely on the expertise of local realtors who know the market, the quality and condition of the homes, not a computer algorithm in Seattle.

We have our home listed for sale but agent is unable to make changes to Zillow and they do not have tax record information. The zestimate for the home is 200,000 below the value it should be at based on a home two doors down because Zillow has a second listing for the home has the correct tax information but the address is incorrect. It is a fraudulent address that does not exist in our city and due to it not being listed as on the market our agent cannot do anything with it.

First off, as an investor I have used Zillow for years to research and evaluate potential properties and to list renovated properties. It's a great site for that, just don't put an ounce of faith in their Zestimates, which they seem to pull out of a dark, unmentionable place of their anatomy. Look at recent neighborhood sales on the map instead.

I have been attempting to delete an ad with no luck. First they mislabeled the ad as an apartment when it is a single family home. I tried to edit it, but it would not edit. I attempted to have them correct the issue, it only confused them at Zillow. They then have ignored me for over a month despite multiple emails and phone calls. I am quite upset as this can affect time it takes to place a tenant if the ad is not correct. I just want to delete the ad but there is no way to do that. I can deactivate it but not delete it. This makes no sense. The thing I am most upset about is not the initial mistake... I understand that things happen. I am more upset that Zillow has not gotten back to me to correct the issue. It shows a total lack of concern for its customers.

My US Bank mortgage officer advised me that when beginning a refi, they often start with Zillow to get a "ballpark" number on the property value. He advised me to go online and check my home value at Zillow. When I initially checked it, the value was listed as $287,000. Knowing the approximate values of the homes on my street over the past years of the recession, I felt this was probably accurate. Two weeks later I signed on again, because I had forgotten the figure. This time, I found it to have an increased value of $319,000. Praise God! In just two weeks, nonetheless! I thought to myself, that perhaps the rebounding economy in the last couple of years, and the recovering of the housing market was really working its magic.

I listed my property on Zillow Rental Manager a few weeks ago. Zillow verified the information and all seemed to be fine until I went to edit the listing. I received a message saying I'm not the owner. I was prompted to log in again for a password reset. Although the email listed is correct and the original one used to create the account, even after several tries I don't receive anything from Zillow for a reset. I left a phone message and have written customer service 3 times in the last 2 days. No response. Others who have written state they can't remove their listing. Hopefully that won't be the next problem I encounter. Very frustrating!

While just browsing I saw that Zillow and Trulia had my home on their site. It said that it was sold in May of 2005. I have owned my home since 1986 and it has never been sold. I wrote to Zillow to inform them of their mistake and got an email back asking for documentation. Documentation that my house hasn't been sold? Seriously? I asked them for documentation that it has. I would never use this company in any future purchases or transactions. They are ** backwards.

We will not recommend buying property from this agent (Lori)? She did false advertising on her listing and doesn't take any responsibility for it, We Purchased a home she was selling, and her ad says (New carpet and Tile throughout home. Beautifully cared for.). We purchased the home from CA. The pictures looked good. We never ask anything about condition of the floor because she advertised it as new. So you can go wrong with new Right? Well, when we arrived in Spring Hill to our home this is what we found. A horrible old carpet cover with stains! After closing escrow and everyone got their commission we found out it's about 10 years old. Let's hope she does the right thing. Will keep you posted.

I listed my home for sale by owner with Zillow and they have devalued my home every day since. The very same home two blocks from me is still showing $10,000 higher. What gives Zillow? Is this your way of appeasing the real estate agents or what? I certainly would have paid the same fee had I know this would happen otherwise. This information is on the internet now and the damage is done. If you're trying to sell on your own, don't use Zillow or Trulia; you're better off just sticking a sign in your yard and using social media to advertise.

I have had my home on Zillow as "For Sale By Owner" for months. I log on to the site daily. Upon logging in Remax had taken over my address and changed everything to an empty lot. I contacted them & they stated it was a Zillow issue. I reclaimed my property & it will not let me change the listing price back, the description, or any vital information so I can return my listing back to where it should be. I called them directly & I'm only able to leave voicemails with them NEVER returning my call. I have filled out all the forms on the "Help" section & nothing.

Tom ** handling of our four real estate transactions has far exceeded our expectations. Tom has consistently gone above and beyond his role as our realtor. His attention to detail and calm and friendly demeanor have served us well in the sale of two homes in Warwick and West Warwick and in the purchases and sales of two East Greenwich condominium units. In addition to being an established real estate broker, Tom is a skilled contractor who has accomplished several tasks for us that require knowledge in carpentry. This versatility of skills as well as his ability to effectively communicate with clients makes him uniquely qualified in his field.