Whirlpool Washing Machines Reviews

Whirlpool duet steam front loader - The rubber gasket ripped about a year ago and cost over $400 to have a tech come and repair. Then the water level switch got bad and cost another couple hundred. A year later, the rubber gasket ripped again. What a junk washer. I am ready for a lawsuit because Whirlpool will not replace it.

This is the second time since I have bought my Whirlpool top loading washing machine, which was January 1, 2011. During a power outage, I was washing clothes and my machine lid would not unlock after our power came back on. I called the warranty service and they made arrangement for a repair man to come out to repair it, but the appointment was in two days. Meanwhile, I had clothes in the machine I needed and was afraid they would become molded and no good. So my husband opened the lid and I removed the clothes. When the repair man came, he was not going to repair the machine because we opened the lid. He was very rude, but after doing some talking he repaired the lid.

Whirlpool Cabrio (WTW6200SW1) emits spin cycle sounds like a jet engine. Yes, it’s that tub bearing! It’s not replaceable! I must buy the whole tub! That’s nice for your landfill. The tub is about $300. Labor to put it in is about $200.

I had a Cabrio Washing Machine for 15 months when it began making a loud, grinding noise. After the repairman had been out several times over a four month period, the machine completely broke down and won't work at all (belt broke, hub and bearings broke, power board broke, and finally the transmission). Now it has been deemed "too expensive to repair" by Lowe's through their extended warranty department. I tried to contact Whirlpool by phone to see what they were willing to do, but could never get a hold of a human being. Finally, I emailed. Their response; purchase our extended warranty and maybe we can fix the problem.

It's not even a year since I have had this washer / dryer--and I already made two service calls regarding the dryer. The washer does not get the clothes clean. When washing even one blanket, it bumps, grinds and does not wash well. I have had to do two loads compared to one in my Amana set. It is terrible. You have to stay with it while washing or always load. It gets uneven with any small load. Everyone I know hates this washer.

We purchased Whirlpool Cabrio Washer WTW5600 series in October of 2010. I bought the machine from Sears and also bought the extended warranty. Less than 6 months after I had been using it, I noticed that all my husband’s shirts were getting sweat stains under the arms and my hand towels were very smelly after drying with them one time. I called Sears to have someone come out and tell us what the problem was. He said I was using too much detergent so I reduced the amount of what I was using. It did not help the problem so I started using the extra rinse each time I washed, still did not fix the problem.

This is a horrible washing machine. All the clothes (and I mean small loads, medium loads, large loads) come out twisted and so wrinkled. I have never seen anything like it. I don't machine dry many items and so everything not dried that way has to be ironed. Also, there is white residue of some kind left on the clothes so the extra rinse must be used. How is that energy and water-saver sufficient? Again, the government EPA in its brilliance has screwed up another product. It also takes much longer to wash clothes, again, energy efficient?

I purchased a Whirlpool Duet HE front end loading washing machine. Less than two years after purchase, the machine's tub and bearings failed amounting to a repair bill of $1035.00. Fortunately for me, or so I thought, I purchased an extended warranty for the machine. However, even though the complaint department was aware of the failure, the amount of the repair and the fact that I declined repair and was opting for the $500 reimbursement option, I was told that the claim, as it was called, would take 2-3 business days to process and if I was awarded (his words) the reimbursement, I could only use this money on a new machine at a Sears store and not on any new, but previous year model, or at a Sears outlet. None of these things were related to me when they took my $214.00 for the warranty.

Whirlpool Washing Machine Model WTW4950XW2: I am 74-1/2 years old and I have been doing laundry for more than 50 years. We have always purchased washers of a brand made by Whirlpool. Until now I've had nothing but the highest of praise. Two months ago, our washer stopped working and we had to shop for another. After looking at all types and brands of washers, we found out that the only type without an agitator was available. With that choice, we ended up buying the model stated above. I literally hate the way these washers "pretend" to wash clothes! I apply the detergent properly, place the clothes perfectly around the outer part of the tub, etc., and because there is not enough water that goes into the tub for the clothes to wash even one pair of socks, let alone a full load of clothes, I use the 2nd rinse trying to help matters although it doesn't. I don't care about the amount of the water I use to have clean clothes! The clothes sit in there just rubbing against one another, and then when they are finished, the clothes are so tangled you can hardly get them out of washer and into the dryer!

We remodeled our house 5 years ago, and bought all new GE/Whirlpool appliances (washer, dryer, microwave, refrigerator, oven, stove top, and water heater), and we've just passed the 5 year mark, and each appliance is failing one by one.

We had a Whirlpool front-loading washing machine (model WFW8400TW03) for approximately 2 years when the washer started to make a lot of noise. Upon having a service person come in and look at the washer, one of our 6-year old son's socks had apparently gotten stuck in the washer past the rubber seal of the front part of the washer. The sock was shredded and took the service person a while to figure out what the problem was. He ran a cycle of the washer without clothes and we thought that it was okay. We then proceeded to do our laundry that weekend and the noise started again - progressively getting louder. The service repair person came out again. Apparently, the sock had damaged the bearing and drive shaft of the washer and the estimated amount to fix was $800, about the same amount to buy a new washer.

I purchased this Whirlpool washer (model WTW7600XW2) on October 2011. Fabric softener dispenser is full of water at end of cycle. Repairman has replaced parts three times, but the problem is still not corrected. Today, I talked with a Whirlpool supervisor. She says this is normal. She told me to take the cup out and empty it. The cup is not removable, so she said I could blot it out with a cloth or sponge. I paid $800.00 for a washer with an automatic fabric dispenser that I must empty manually. I have used whirlpool appliances for 50 years of marriage, but this is my last one. I am very disappointed with customer service.

Never ever plan to buy a Whirlpool product. I took the washing machine in December 2008. System was not got at first time also. I called service center, and he came and asked to put this and that. Again, it got a problem. This time, he told me to change powder. I was shocked how a powder became a problem for its failure in washing clothes. Next, he told me to put a stand. After a long interval of 6 to 7 months, I got fed up and called him again. He told me it was not in the warranty. It's the worst service. Zero percent satisfaction Hats off to Whirlpool service. Please, friends, never buy cheap Whirlpool products.

I purchased this Whirlpool washing machine in July 2009. The repairman just gave us a $1400 estimate for repairs due to failure of bearings. This is an energy efficient, expensive appliance that we expected to last for years and we feel that 2 1/2 years of service is unacceptable. We did not purchase an extended warranty and Whirlpool said they would "help" with the cost of parts - not labor. We cannot afford to repair a "lemon" and so purchased an LG front-loading washing machine today. Hopefully we will have a better experience with LG as we will not be purchasing any more Whirlpool appliances ever.

In May 2010, I purchased a Whirlpool WFW9750WW front load washing machine.

I have a Cabrio washing machine that is just barely two years old. I have already spent over $500 on repairs/service calls. The first repair was the drum which cost $300 + to repair. Typically, my experience with washing machines is I buy a new one after years of service simply because I want a more updated model. I just bought a different brand to replace the Cabrio as it has another broken hinge (one rusted out. How bizarre is that?) And it won't work on some of the choices for cycles. The first time I called whirlpool, they were totally unresponsive and told me there was not any problems with the machine even though the part I needed was on backorder for three weeks. I have never been so frustrated with a product I thought was a reliable brand, not!

We purchased a Whirlpool Duet Sport Front-Loading washing machine December 5, 2006. Approximately six months later, the machine would not come on! Service determined the motherboard was faulty. Since it was under warranty, they replaced it. We continued to have the same issue with turning the machine on. The technician instructed us to hold the start button down for a minute or unplug the machine to reset it. The problem persisted. Now, we are told it needs yet another motherboard. Cost - $500! We paid about $650 for the machine! (The manufacturer only offers a one year warranty on the motherboard) What incentive do I have to purchase this part? After all, Whirlpool only warranties it for a year! That in itself, tells me they can't guarantee the quality of their product.

I have been without a washing machine for 3 weeks because my 4-month old washing machine does not work. I have had a repairman out 3 times and now one of the parts that he "may need" because unfortunately, it's not an exact science is on back order. I have spoken twice to supervisors at Whirlpool and have gotten nowhere with them. They are trying to locate the part that is on backorder and my warranty is for repair and replacement parts only. By the time they get through with fixing this lemon, if it ever gets fixed, it will cost more than just replacing the machine! I have 5 people I am doing laundry for and a trip to the laundry mat every week is not something I can afford nor is taking time off of my job every week to meet with a repairman to try and "guess" what the machine is needing now.

I purchased a Whirlpool front loader as well as an extended warranty. The machine worked well for about a year and a half until i noticed rust patches beginning to form on the front of the machine. We contacted the retailer that we purchased it from and they suggested that we call the people that we had bought the warranty from. Unfortunately, the warranty does not cover rust, so we have to wait for it to rust out and just buy another one. It is only 2 and a half years old and is totally rusted across the front of the machine! It is extremely unsightly. This is the second Whirlpool washer that we have bought and the second one to rust out on us.

I purchased a new Whirlpool washer and dryer (model number WED9250WR0 #WFW9250WR00). The washer broke after about 2 months. They took my washer and gave me some off brand one, because I purchased a 5 year extended warranty. They kept my washer for over 3 months, saying that the manufacturer takes that long to get the parts in. It's ridiculous! The tub, seal, and some other parts had to be replaced. It was shredding my clothing and my bedding. The first time they fixed it, a couple days later, it started making a horrible noise. The repairman came out, and a part had fallen off inside, so he put it back on. It kept happening, so I called them back, and he taped the part on!

I purchased Whirlpool top loading washing machine model # WTW57ESVW less than 2 years ago. It stopped working yesterday. I had a trusted professional repairman evaluate it today. The motor needs to be replaced after less than 2 years?! The customer service reps basically said sorry. I should have purchased the extended warranty. Is it not reasonable to trust that a Whirlpool washing machine motor should last more than 2 years.

We purchased a new Whirlpool washer in March 2010. Yesterday, 2/19/12, the washer stopped working. We called a repairman who checked the machine and told us the motor needs to be replaced. We called Whirlpool today, 2/20/12, and we're told by their customer service department that since we did not have an extended warranty. We told them that we believe the motor should last more than 2 years. Their response was that if the motor lasted more than a year that was all they cared about. The only thing they would do is replace the motor if we gave them $299.00.

I purchased my new washing machine in September 2011. When I removed the clothes from the washer after the first wash, I noticed that there was soap on several of the items. I ran them through another rinse and spin cycle, and there was still soap on several items. In an effort to avoid this problem, I no longer use the soap dispenser tray, and use the bulky cycle to get more water in the tub. Like most of the others, the clothes are tangled and stretched from one side of the tub to the other. Also, it takes 1 hour and 36 minutes to run a complete cycle. The manager of Sears tells me, that because of government regulations, that in a few years, you will not be able to buy any other type of washer. I purchased this machine, because it was highly recommended by Consumers Report magazine. I filed a complaint with them eight days ago, but have not had a response.

Purchased one at Lowes Dec. 24th, 2011, delivered one week later. Set up and was running great, started leaking water 4 days later. We purchased extended warranty. Called Lowes, they brought us another one. Used it for three weeks, guess what, it's leaking again. Have called Lowes. One coming 2-20-12, we will see maybe we need to buy something else since these were so expensive.

This was the first new appliance that I had actually ever had and I purchased it in October of 2010. After four months, it started make a grinding sound. I called Whirlpool and the repair man replaced the motor. Approximately four months after that, the lid got stuck and the machine would not respond. Same routine as before, but this time the transmission was replaced. While the machine was apart, I noticed the white insulating panel from the bottom was brown in a spot and looked as if it had gotten hot. A month before the 1 year warranty expired, the washer started making an intermittent grinding sound nearly identical to the sound made when the motor went out. This time a different service company was sent out my Whirlpool and the said that nothing was wrong.

My son purchased a Whirlpool washer and dryer as a Christmas gift on 12-24-10 from Sears. It didn't wash the clothes properly and I would have to rewash them. Also, it would not spin the cloths properly and the top would take forever to unlock. Then in July, I called for repair because the water would not spin out at all. It took at least two weeks for them to come out. Another two weeks to get the part they ordered then to find out that they also needed another part that was not diagnosed in the first place. After another three weeks had gone by and having to go to the laundry to wash our clothes several times, it was finally fixed. I continued to have problems with the clothes not getting cleaned. How can this possibly be an energy efficient product when you have to do the load twice? I am so grateful to my son for the gift but am so dissatisfied with the product. I rate this product 1 out of 5 stars.

I purchased a washer model# wtw560xw, serial# c04830040 on 1/11/11. This product has never properly washed clothes. I have had 3 technicians come out and press buttons on my machine. The most recent supervisor I spoke w is Niki id# **. She said that the machine washes but is not supposed to clean clothes. I am getting blown off and aggravated. I filed a complaint with BBB that went nowhere.

We bought a Cabrio washer & dryer September 2010 for a room addition that wasn't completed yet. We didn't get moved in until the first of November. So the washer wasn't used until then. In January 2011 (15 months later) it stopped spinning so clothes were dripping wet. We called Whirlpool and were told that they would be happy to set us up for a service agreement for $322 for one year. We declined since we bought the washer for a little over $500. When we had a local Whirlpool service man come out and he determined that it was the control board which would cost $265 (Whirlpool only warrants parts 90 days). I sent an email to Whirlpool and was told too bad, so sad. We called their customer care line (that is really not the term for that phone center) and asked to talk to a supervisor, who essentially told me the same thing.

Purchased a washer on 8-29-2010. On 2-15-2012 transmission went bad. I called Whirlpool, they will not stand behind the product and wanted me to buy a warranty and then they will come out and repair the machine. Great customer service. Build a bad appliance and get the customer to pay for warranty. Do not purchase Whirlpool.

A Whirlpool washer model# lte5243dq6 which cost $950.00 new broke after 1 year and cost $378 to fix. 1 year later, it broke again (same problem). I found online that many people have had the same problem with this model. There have been no recalls and Whirlpool refuses to do anything about it. They would not even discount the parts needed to repair it. I will purchase another brand washer before I spend any more money on this washer.

I own a Whirlpool Cabrio washer, model #WTW7800XWO. The lid to the washer has completely "detached" for lack of a better word. It literally blew-off during the spin cycle and is hanging on by one hinge. My husband is disabled and I have had to go without using the washer for several days, waiting on a repair person not to mention the expense that will be incurred.

The Cabrio top load washing machine is a piece of junk, an expensive piece of junk. The only way someone could give this machine a good review is if they work for Whirlpool or they think beating clothes up against a rock in the filthy Ganges River makes them clean.

I have a 4.5year old Cabrio washer. I've replaced the water pump 3 times due to a weak plastic part which keeps blowing out due to pressure. Now, the unit is leaking rusty, black fluid from the bottom. I purchased it at HH Gregg in Indianapolis, In. Svs tech called. They have never seen this on such a new unit. Parts and labor will equal $400.00. Calling whirlpool customer care did nothing. I offered to pay the labor of $100, If they would be willing to pay for parts. Talked to a supervisor who offered to sell me an extended warranty costing $300.00. I am a stock owner in Whirlpool, no joy, dissatisfied with faulty product. They are unwilling to make this situation right. The unit is poorly made. I think a $800 unit should last longer than 4-5 years. In 2006, Whirlpool stopped offering a 5 year normal warranty on their units. Supervisor would not let me talk to anyone else.

We purchased a Cabrio top loading washer (WTW6400SW2) and a Cabrio dryer (WGD6200SW1) in 2007. From day one the washer has tied clothes in knots, never cleaned the clothes properly, and sputters the detergent and bleach unevenly. The fabric softener dispenser clogs up too, rendering it useless. The knotting of the clothes leaves them so tightly wrinkled they come out of the dryer very wrinkled. The water level, determined by the washer's self-sensor that "weighs" each load, does not fully submerge the clothes. The manual says this is normal operation for this model and that it will not affect the cleaning process. Wrong. The small agitator is insufficient to clean the clothes but does a wonderful job of twisting them in long, tight knots. I want to kick myself every time I walk past the washer for paying so much money for such a poorly designed washer. I was very sick when they were first delivered and wasn't able to do much laundry.

We purchased a Cabrio top loading washer WTW6400SW2 and 2 Cabrio Dryers WGD6200SW1 (one for our cabin) in 2007. Since day one the washer tied clothes in knots, never cleaned the clothes properly, and went out of balance several times each load. We purchased from Best Buy who did their best to service the dryer (black, rusted vents replaced inside dryer). But as for the washing machine, we were told there was nothing they could do. The repairmen stated Whirlpool was aware of this issue and doing nothing. When I called Whirlpool, they said no repairs were logged for the washer. No, of course not. The repairmen said there was nothing they could do! This went on and on until our machines went out of warranty.

We bought the Whirlpool Cabrio set from Sears in February 2010, for our second home. We counted up the weeks we have actually been here since then, it is about 10 weeks. We figure we used the washer about three times per week. So, we have gotten about 30 wash loads from this washer and it dies mid-cycle. We assume the motherboard crashed. It kicked the breaker. Lid was locked and we couldn't get it open. The washer would not power up. Repairman arrived three days later, got the latch opened but couldn't figure out what was wrong with it. He said it is probably a board and it might be better for us to replace. He wants to pick it up tomorrow to take to his shop. I called Whirlpool to complain. I know the one year warranty is up but to get 30 uses out of this expensive piece of junk and not get any consideration from the manufacturer is not right. I wish I had seen all these complaints before I bought it. No Whirlpool ever!

I bought a whirlpool washer from Whirlpool on February 27, 2011. Since then, they have come out and repaired the washer for 5 times. They have even taken the whole motor out, and replaced it. The last time they came, they said I would have to pay for the next time. Now, it has broken again, and I have to pay for a washer repair that is less than a year old. We bought the Whirlpool washer at Sears, and neither Sears, nor Whirlpool will stick by their product. We cannot afford another new washer, and to pay for repairs is a stretch too. Is there anything you can do?

I have had Whirlpool Cabrio for 18 months only. Already fix one time. Paid over hundreds. Now the lid get locked, can't open. When it run, just like an airplane turbine run right over your roof. I'm very angry. Mad and feel like being cheated by the company and even get mad at Sear who carry such a bad product.

I hadn't had the machine. In no time, I started noticing brown rust looking spots on my whites and light colored clothing. I got to looking and had rusted out all around the bleach dispenser, entire area on the entire top. I was told to replace it. This would be about $200. Ridiculous!

The repairman said the shaft, which of course is one piece with the outer drum, is corroded. Really? Did we not expect water in our washing machine? The repair is $500. After reading all the bazillion complaints on this model (on the internet), I have decided not to repair the piece of junk!

We have already filed a complaint but could not get any satisfactory reply. Our washing machine is not working properly & we are very angry with your service. It has created a lot of problem to us. Kindly do something regarding this.

I purchased a Whirlpool washer 7 months ago, and a month ago, it broke. I have been without my washer for 1 month, and it has been repaired 4 times in that month. It is still not working. All I get is that, it's under warranty, and there isn't anything they can do, but to keep trying to fix it. I have been having to take my clothes to a laundromat, and pay to have them washed. I have asked for them to deem it defective, but they refuse.

Me and my wife bought a Whirlpool top load washer June 2011. Two months later the motor locked up and they repaired it; then the transmission started whining the next month. It was repaired. Now a bearing is going out all in the first seven months of ownership and they will not exchange washers, they just want to keep fixing this one until the warranty runs out. Whirlpool washers are a piece of junk and I will tell everybody not to buy anything Whirlpool.

We purchased a Whirlpool Cabrio top load washer and matching dryer in February 2009. Up until recently, we have been satisfied with these machines. They were not as great as they were made out to be, but have done the job. Within the last year, we started noticing rust around the bleach dispenser and also along the seam where the top and the body meet. We didn't think much of this, just trying to keep the area dry. Isn't that ironic, keeping an item meant to be used with water, dry?

Purchased Whirlpool Washer Mod# WTW57ESV1 12/9/2011. Washer's transmission blew on 1/20/2012. Requested Whirlpool replacement. No results. Will never purchase Whirlpool products again.

16 months after purchase, the machine starts displaying F71 codes, 6 weeks later F70. After calling Whirlpool customer service number on the User Manual, we were told that the washer was out of warranty and there was nothing that Whirlpool was going to do for us. I have a reasonable expectation that a brand new $800 washing machine will operate for many, many, trouble free years, but finding an electronic failure that has been estimated at $400 to repair, 16 months after purchase, is simply and obviously unacceptable. This is clearly a defect in design and/or manufacturing.

I have purchased Washing Machine 123 -650h made of Whirlpool. It has worked one year. But after later, it is not working well. Engineers of Whirlpool visit at my home four times in four months. I want replacement in lieu of this machine as it is in warranty period and I have further rely on it for more working.

Four years ago, my wife and I also purchased a Whirlpool washer and dryer set, washer model no. WTW6600SB2. Within the first year we had to replace both pumps twice, user interface, and control board. (I think that’s what it was called). Of course, that was all covered under warranty. But I to had to wait a week for the part and then another week for the repairman to make it. The user interface and control board had to be replaced because moisture got into the control panel and caused corrosion on the circuit boards which caused them to short out. Then it wasn’t long after warranty ran out, the whole wash tub and drum just dropped to the floor with a full load in it. I don’t remember exactly what was the cause of it, but I do remember it cost me $580 to fix it. Then it wasn't more than two weeks later, the repairman had to come again and replace the control board again. There went another $600 for the parts, labor and service call because this time they had to come from 40 miles away and it’s a minimum fee of $89 just for them to drive up here and another $60 for diagnostics, and then the part and their time to install new board.

I bought a new computerized Whirlpool Cabrio top-loading washer and matching dryer 3 years ago. Bearings wore out under warranty, it was repaired. Just outside warranty, washer has broken down twice more. I contacted Whirlpool and received a high level of indifference to my concerns that they manufacture junk, and are not willing to stand behind it. Clearly, this is a faulty issue with the machine and should be repaired then and now at their cost. Do not buy Whirlpool products people.

I will never buy another Whirlpool again or recommend them to anyone, and discourage anyone from buying one. I bought a Cabrio washing machine just over 2 years ago and yesterday I received an F51 error code. The manual says that this code requires a technician to come a check for repairs. Well, before I do anything I google the problem, and lo and behold there are thousands of complaints about this issue with the Cabrio models. Some saying that what needed to be replaced were a control board ($280) and a rotor (unknown amount), not including the price of labor. Some said that Whirlpool knows about this problem and they covered the parts and repair. This didn't get my hopes up, but I called customer service and of course they said that there were no reported issues with the model and that what I found on the internet was probably an older model.

This is about my Whirlpool Cabrio top load washer machine (model number WTW6200SWD, serial # CT3670597). I bought this machine in 2007, and soon after, I was having problems with the F1 code. After several trips back and forth to reset the code, so I can get the laundry done, and many frustrations, it was time to call Whirlpool to resolve the problem. I find out that there was a recall for this ongoing issue. They sent a technician to replace the mother board, and everything was fine for some time. Soon after, the machine was giving us more problems with the F1 code, and the UL code. It doesn't matter which way I try to balance the load. This piece of junk will not work. Whirlpool needs to stand behind this issue, and recall this washing machine for good. Every customer should be entitled to a full refund, and a compensation for the many hours of electricity, aggravation, and frustration, wasted trying to get this junk to work.

I own a Cabrio Whirlpool washer. It already had several repairs and never got my wash clean. I complained to the company, no results. This washer is not even a year old. Why will they not stand behind their products?

Our Cabrio washer often ties clothes into (unwashed/still dirty) knots. They are so bad that it takes several minutes to untangle and then the load has to be rewashed. It also has to be set for hot water when you want cold, and vice-versa. I am unable to do that for the rinse cycle, so all our clothes are rinsed in hot water. It doesn't even get the clothes clean, when it doesn't tie them up. I've gotten used to it sounding like the space shuttle taking off and managed to shut off most of the annoying beeps. The dryer is almost as bad, it seems to take a long time to dry clothes, and they come out very wrinkled, even on the wrinkle guard. The finish isn't even good on either one. It scratches very easily, and scratches start to rust almost immediately.

I bought the stackable Whirlpool "Duet". Piece of garbage (model # WFW9150WW). From day one the washer never worked. Error lights/bells kept going on before the second spin cycle. First repair guy couldn't figure it out. And the manual says just "unplug and plug" the power cable back in. Sure--every time I use it? I called Whirlpool service and they said a new control board was needed without even seeing the machine, which tells me this is a manufacturing flaw. I waited 2 months for the board.

I have a Whirlpool Cabrio washer. It was great for almost year. After that it has been nothing but trouble. The body of the washer has rust coming through the paint and large areas that is so rusted that the paint has chipped off completely. A washer is expected to deal with water and not rust through the body. I have a 10-year old Ford truck without a speck of rust. Don't they undercoat? The circuit board has had to be replaced because of rust. I have to take several Q-tips and go under the cover to remove all the rust if I don't it gets rust stains on my clothes, which is impossible to remove. The customer service is non existent. They have left me on the line for over 40 minutes. I hang on only because it would be another hour or so of my time to get someone to answer. I was without a washer for a month while waiting for parts. Why don't they have parts for their products? I had to slop my way too dirty laundry mats 3 times a week as I do 2 to 3 loads a day.

We have been married 36 years. Since year one, me and my wife have owned nothing but Whirlpool appliances. They lasted forever. Approximately 4 years ago, we redid our home, and bought all new appliances, stove, refrigerator, dishwasher, microwave, front loader, washer, and dryer, Since then, 4 years ago, our refrigerator ice maker stopped working. 2 years ago, our dishwasher won't heat up, so it is useless to us, and the bearings in the washer are shot.

My Whirlpool Cabrio WTW5550xw0 has had many problems. It started with the lid lock error, replaced it, lasted about 2 weeks, and got another one. I did the diagnostic test that pointed me to the actuator, replaced it. It worked for 2 weeks, got another one, and then another one. I was getting a bad reading from the control panel, replaced it, and that worked for a while. I found out that the actuator had a little water drops on it. I figured that it must be the tub seal, so I replaced it.

My Whirlpool Cabro washer does not get clothes clean. When I contacted the manufacturer, I was told that it is water saving. What kind of water-saving is it if it does not clean my clothes. I would think cleaning clothes require water. If this feature renders the product ineffective, this product should not be in the market.

I have owned my Whirlpool Cabrio a little over a year and it’s totally a piece of junk. I put a drain pump on it and still having trouble with it showing F1 codes just to find out that is another 300.00 or more. And like a lot more people mine also sounds like a jet plane taking off when on the spin cycle just to find out that it is so costly that it is not worth fixing. This is the way it goes when you have an expensive Whirlpool Cabrio.

My washer is less than a year old and won't spin out all the water. I've called out a repair person and they told me there was nothing wrong with the machine, and to read the manual!

I wish I could give negative stars! My Cabrio Model #WTW6600SG2 sounds like a jet airplane on the spin cycle (this started 2 months ago). Now, I'm getting the UL error, it's not an an uneven load!

Does the CEO know you do not stand behind your products? My washer is not even a year old and cost about $400.00. And you have stuck about $1800.00 into repairs instead of replacing a lemon washer! The washer had problems the 2nd month I owned it and you stuck a new clutch in out. Now just about everything replaced, it still does not work so I will order more parts. This is ridiculous. I would love to hear back from your CEO and would like to be reimbursed for 5 days of pay to take off and wait for repair men, laundry mat fees, etc!

Why would I, and others buy Whirlpool made washers, with all of these service problems? Now I understand why they have profit/loss statement problems, and stock prices in the pits.

I purchased a Whirlpool Cabrio in 2007 and I am not satisfied with the way it does sheets or blue jeans. They tangle and make the machine off balance. Today I called a repair man and was told it was a bearing going out and would be a costly repair. This machine was rated as one of the best; however, I beg to differ and will never purchase another. The repairman said he could fix the problem; however, I am very angry with the amount I have to pay. After 4 years I should not have to make a decision on what I should do. I won't buy another Whirlpool. I know this.

I have a new Duet Washer and it is a nightmare. It keeps throwing the same F8 E1 code. The repair people have replaced five parts and been out four times. I feel like I have been scammed out of $900. I will never purchase a Whirlpool again ever!

Horrible. We purchased the set In October 2010. It worked great for a little over a year. (Go figure, just out of the manufacturer's warranty.) The washer stopped spinning out water. Every other cycle completes successfully. The diagnostic cycle is also successful but once there is clothes in the machine, it won't spin. I called customer service and was told that a one year warranty was $230 and service is $130 plus parts. After reading another horror story, it seems that this venture is going to cost us around $450 for a new circuit board. Where is that class action suit at again?

The beat goes on. My Cabrio washer is still "down". After working for a mere 14 months, the control board died, and the machine would not spin out water. The repairman ordered a new one. Though the part arrived several days earlier than predicted, the repair service said they could not send anyone out, until our scheduled appointment. At last, today, the repairman arrived. I am ready to start whittling down the mountains of laundry we have stuffed in every closet. Some areas of my house are starting to smell like a locker room. It is not convenient for us to haul everything to a laundromat, or impose on a relative who lives nearby.

Terrible! I bought the washer in December of 2010. We began finding holes in clothes in March of 2011. We found that we had a small crack in our dryer. After trying to fix it ourselves, the crack came back. So, we replaced the dryer. After we replaced the dryer, we began to find more holes in our clothes. It was not the dryer causing the holes, but our duet Whirlpool washer. We had several drain error instances as well. We have had the service repair man out several times for the drain error problem. Ranging from a Mardi Gras bead in the drain pump, to several baby socks to a large adult tube sock. I'd say it's been at least 7 times.

I have a front load washer by Whirlpool and a motor stopped working on the drain. When I called them, they told me it would be $200.00 for the part. I don't understand why they don't stand behind there product. What can be done to make these people fix there stuff? This is there product, if they can't do it right, then find a new job!

We purchased a Cabrio model WTW6600SB2 washer, it has lasted 4 years, then when the pump went out, we paid $200. To fix it then on the 2nd load, it went out, now the tech man says the motor is cracked and I'm not sure if the motor is replaced, it will even work. I looked at the motor and it is made of plastic! Can you believe this? Plastic! I didn't believe it until I saw it with my own eyes. I will never purchase a Whirlpool appliance again nor will any of my relatives or friends if they ever ask my opinion.

Whirlpool Cabrio Washer model WTW6400SW2, serial CU2372784 type 480: I have had this set for about 4 years now. First, I had to replace the motherboard. And now today, I found out that the center post seal was leaking and caused a lot of damage. I was told that it would cost around $300 plus to get it fixed. I have seen on sites that this washer is a lot of trouble and the makers need to fix these problems. Also, the washer sounds like a jet running. We need the makers of Cabrio to step up and fix these problems or refund us the money that we have paid out for this thing. We, the people who have bought these machines, need a lawyer and to start filing lawsuits against these people.

We purchased this washer on 2008-04-27. It ran okay until a few months ago when it began making strange intermittent noises. This is now happening more and more often. I reviewed a lot of websites and see that this is a common occurrence for Whirlpool Cabrio washers, and Whirlpool will not stand behind it and make it right. I'm going to write them a letter mirroring what I'm saying here, and remind them that other appliances in my house are coming due for replacements or upgrades. Whirlpool and its affiliates will not be part of those upgrades going forward. I have no patience or tolerance for expensive **, which is what they put out here. I will have to purchase a replacement washer since this seems to have two major areas of failure, both extremely expensive to repair. I might check out Roper and see what they have--it's apparently very well rated by the folks that work on these things.

Add us to the list of those whose Whirlpool Cabrio washer has failed. First, it was the infamous circuit board at a cost of $475 installed. Now, the tub bearing is apparently beginning to fail given the machine's new propensity to roar like a freight train during the spin cycle. A letter to Whirlpool resulted the "too bad **" letter that everyone else has gotten. This really should be a class action suit money-maker for some attorney. So now the question: Throw good money after bad hoping to get an additional couple of years out of it or bite the bullet and buy some reliable brand?

I purchased a Whirlpool Duet front-loading washing machine on September 27, 2010. By October of 2011, it was making a loud grinding noise during any spin cycle. I called for service and was told I needed new bearings which entailed rebuilding the machine. I had purchased a 5-year extended warranty. I was originally told by the warranty company they would replace the machine.

We bought a Whirpool Cabrio, model WTW62000W9, and it is junk! We bought higher-end thinking that it would last. It is less than two years old and averages three loads per week. The transmission is out. It needs to be loaded on the boat back to China.

We bought a Whirlpool front door open washer machine from Best Buy on Oct. 2, 2011. We didn't start to use until our basement got finished. In November when the basement was ready, we found out that the machine didn't work at all. We called A&E factory service as suggested by Best Buy. They sent technicians 3 times in 2 months to check the machine. Now, it is 3 months later since we purchased the machine, the machine is still not working. We contacted Whirlpool, and they would not exchange to another machine, instead, they told us they will send another technician to check it once again.

I bought a Cabrio set in June 2007. Within two years, I had to have the barrings replaced ($800 job). Now, it's two years later and I'm getting a F50 code. The repairman put in a new part, still got the same code and left. I am out $970. I am a disabled vet/single parent and now I have to buy a new washer. Who is going to start the class action suit against Whirlpool?

We purchased a Whirlpool Cabrio model # WTW6400SW3 in 04/08. Approx. 6 months ago, the washer started to be "un-level" during the spin cycle. This has progressively become worse, it now becomes "un-level" during the rinse cycle. We spoke with the appliance store where we purchased it, ;hey said the repairs could cost $400 or more. That's nearly half of what it cost new. Like other complaints I've read, cheaper washers have lasted years longer than the Whirlpool. Our last washer, a Kenmore, lasted 15 years.

I have a Cabrio washing machine and the circuit board has gone bad. I understand from Whirlpools customer service that if your machine was made before 2005, they are fixing the issue. Mine was made after 2006. Even though the problem is the same, Whirlpool will not correct the problem. I was told it was fixed in the new machines. The circuit board goes bad and you have to start and stop the machine at least three times before it will start your cycle, then it stops again at the 17 minute mark and you have to cancel and start the machine again for it to finish its cycle. The error is F1.

I purchased a Whirlpool Cabrio Washer WTW5550XW0 in September. 2010. I loved it and it worked fine. Three days ago, it stopped spinning out water. The repairman told us today that the main computer board was kaput. I am ordering a new one and it will arrive in ten days. I never buy extended warranties but for some strange reason, I did cough up $35 for this washer.

I owned the Whirlpool washer for 13 months until it quit. Menard's was no help with anything. I am going tomorrow to get to try my luck with Samsung.

I bought a Whirlpool Duet Frontload washing machine and now two and half years after buying it, it sounds like the tub is about to spin out of the machine. The repair man said it would cost over $750 to install a new tub and bearings in it. I thought the product would have lasted longer than two and a half years. I will never buy another Whirlpool product!

My washing machine ruined clothes with tiny rips. Small rubber pieces appeared in clothes. This happened during warranty but Whirlpool would do nothing. Finally, the bellow completely broke apart after 13 months. Repairman could not determine problem until this time. Whirlpool would do nothing.

Whirlpool Cabrio WTW7340XW washer is a piece of junk! I have had issues since the day I bought it and haven't even had some of the failed parts that other people are talking about. It does not save water. I went from 5000 gal to 13000 gal in one month! It doesn't wash clothes. Everything comes out with the same spots they went in with and then some. Light colors come out with what looks like grease spots and whites come out with black spots.

Whirlpool owned or bought out Maytag. My Maytag Washer (purchased a dryer also) was a disaster from day one. The previous set I owned (Maytag) was 20 years old when I decided to replace it. From day one, the washer literally walked across the floor while turned on (Maytag Performa). I had to sit there and virtually hold it down if I wanted to get my wash done. I called and called and they would eventually come out only to tell me that this was a substandard product from Maytag and I had better buy the extended warranty.

In the past 8 years, I have had to replace 2 Whirlpool Calypso washing machines and 1 Cabrio washing machine. All 3 washing machines worked great for the first 2 years. I purchased the Whirlpool extended warranty on all 3 washers. The first Calypso had 12 repairs done on it. Finally A&E repair service deemed the washer not repairable. Whirlpool replaced the Calypso with a new Calypso. Based on the problems with the first one, I again, purchased the extended warranty. Again, after the manufacturers warranty expired, I again had issues. After numerous repairs, A&E deemed the washer unrepairable.

The Whirlpool Cabrio washer was extremely expensive to purchase but is rusting out and the circuit board is going out. We have had cheap washers last longer than this one and just to purchase the circuit board will be more expensive than another cheap washer. These boards go out right after the warranty goes out and I think that they are timed to go out. (The exact same thing happened with our dishwasher and after the board was replaced, it has lasted many years). Whirlpool should replace these for free since they do not last that long and are very expensive.

The control knob broke off the washer when it was only two years old. I contacted Whirlpool by email about what happened with the dryer. The control panel is held tight to the dryer now with duct tape and the knob is held on also with duct tape. The knob doesn't work. It is stuck on timed dry so I can at least use it and adjust the time. I cannot use any other setting. It would cost about the amount of the dryer to have it repaired. The customer representative informed me that sometimes things don't last. I'm glad for his profound wisdom, but I'm stuck with a dryer held together with duct tape. I was offered an extended warranty, but the cost of repair will be nearly the amount of a new dryer. I will seek a different brand in the future.

I bought a Whirlpool Duet washer and dryer. The washer is model W9740. Less than a year later, the spin cycle sounds like a jet engine ready for takeoff. I got the extended warranty. A & E service tech showed up. The rear bearing and both halves of the tubs need to be replaced. The cost is $1423.33 to repair. It’s more than the cost of the set. I’m still waiting to see if the warranty covers it. I emailed Whirlpool to let them know I was **. I had a chat with someone named Laura. She disconnected from me after I told her to tell Whirlpool CEO they suck! Never again will I buy a Whirlpool product and I hope they go broke!

I bought a new Cabrio washer in August of 2011, and by December of 2011, it sounds like a jet engine when washing or spinning. It is still under warranty, but it is the same issue reported by countless others as I have discovered. Whirlpool should recall and find out what the problem is so that every consumer does not have to experience this issue.

We purchased our Whirlpool Duet model WFW9150WW01 13 months ago. The warranty was up at the one year mark. We chose not to purchase the extended service plan. After all, a washer should last at least five years right? Wrong! The front seal has gone bad. It is an $85 part plus shipping, plus hours of my time.

Bought this machine in Feb 2007 as a pair Whirlpool Cabrio. I loved it for almost two years. The control board went out, Whirlpool replaced it. A couple of weeks later, the F-1 codes started then the F-51 codes. On July of 10, it was code after code. It sounded like a jet taking off and constant unbalanced load. I called repairman and was told to go buy new machine as repairs would start at $500 and since I live in a rural area, no one wanted to waste their time. Two repair techs told me point blank they wouldn't even touch it.

We purchased this machine new and took delivery on 5/21/11. We did not start using this until late August of 2011. In late November we noticed a loud noise from the washer. When we contacted the sales company that sent out a repair person who informed us the bearings were defective. We have been told the parts are on back order for another 2-4 weeks. It has already been 4 weeks since they were out. Whirlpool was no help. They first claim we must have overloaded the machine, then relented saying that things happen.

Whirlpool Duet Sports washer purchased 11-08 was found defective by service technician due to improperly secured bolts on counterweight at factory. I contacted Whirlpool service and was informed that warranty will not cover any parts or labor. I ordered parts for repair. It will take at least 2 weeks until arrival and repair of item. Clothes washing now were taken to town for washing at additional expense. After repair, only 90 days of warranty was given by the service technician. The cost of $260 to repair item for a possible life cycle of only 90 more days seems ridiculous.

I have the same problems as the ones listed in complaint section. I bought 4 Whirlpool products at the same time: refrigerator, stove, and the Whirlpool duet. Washer is a front loader. We have had nothing but trouble. The company we bought the machine from exchanged the washer for the same model because the electrical was bad and the parts to replace were back ordered for more than 3 months. We are now having problems with the exchange washer. This time it is the same as the engineer remarked in his complaint the bearings are bad and it sounds like a jet taking off. It’s that loud.

I had the bearing go bad in the tub after a few years of service. It cost hundreds of dollars. As an engineer, I look at this and it is a design made to fail. The seal design is inferior compared to old washers that had a shaft seal made to be on a spinning shaft. This is a rubber lip seal that is going to wear because it is using washer as a very bad lubricant! When the seal goes bad, and it will, the water runs down to the bearings and destroys them, and you have the replace the whole tub as a $300 part!

It's amazing to me that every other complaint listed here is identical to the problems I have had with my Duet washer. In the past 4 years, I have had two Duet washers and now, the 2nd one has to be replaced. On the first, the control board blew and it was too expensive to consider replacing. I had a new Duet later that day (I use a great, small local appliance store that is reliable and has a great reputation so I know I'm not being screwed over). This one made it for 3 years before the bearing broke. It sounds like it's about to launch into orbit. I can either continue to use it until it stops working (likely very soon) or just replace it now as it's too expensive to repair. I can't take a chance on it breaking down, so...

I have a 1 year old Whirlpool washing machine (Model: WFW94HEXSW Serial:C04151969). The grease from the drum is found to be the cause of clothes being ruined during the wash cycle. I waited over 3 months for a replacement. The drum arrived broken. I ordered again, and it was then said to be on back order. The water shut off developed a slow leak, causing the water to fill, and flow out the front door, causing carpet damage. We have been forced to throw away good clothes, and pay to have our clothes washed, at a not so local laundromat. We feel it would be more than reasonable to have our washer replaced, and professionally installed immediately.

I purchased a Whirlpool dryer Cabrio (model # WED7300XWO and serial # M03028918), which has had several issues. We had to replace the felt around the dryer tube twice, replaced the dryer tub itself twice, we had the air flow stop, and now the heat has stopped. Thank goodness I purchased an extended warranty, otherwise who knows what these repairs would have cost. I think I got a lemon. I have had multiple repairs, and days of not being able to use our dryer.

We have had every issue with our Cabrio model 6600 SB2 that Kimber of Salem, VA has had. Thankfully, we purchased an extended warranty at time of purchase(1-31-07) from Lowe's or repair costs would have totaled more that the price of the washer, which was $900.00.

I have had the washer for 3 years now and it started to make a loud noise during spin cycle. I made a service call and found out the bearings are damaged. Something that cost this much money should last a lot longer. I have researched on the internet and found this to be the problem for a lot of consumers and would like to see something happen.

Purchased the Sears "Oasis" (made by Whirlpool) washer and dryer almost 4 years ago and I have worked on these machines more than the Maytag machine and dryer I used for over 22 years. Electronic and mechanical problems. One recurring problem is loose change working it's way into the drain pump on the washer and it knocks a hole in the side of the housing. You later discover it when you go down to the basement and find about 50 gallons on water on the floor. Very poor design! Never happened the first time with the Maytag.

I purchased my Cabrio Whirlpool washer 4 years ago and have had problems every since I bought it! Thank goodness I bought the extended warranty! The last two repair bills were over $1000 each! My warranty just ran out and I had it repaired last two months ago! This is not my first complaint! When will they start listening to consumers? This is ridiculous! Now I am faced with the problem of just trashing this washer or spending another $1000 to repair it! Something needs to be done! I am warning all of my friends and family and will post again my problems with this washer on all my social networking sights! Whirlpool needs to take responsibility for their problems! I will never purchase any Whirlpool products ever again if they do not assume responsibility!

I have a Whirlpool top-loading washing machine model 3LA5580XSW3. The timer switch is not working and I have been told that spares are not available. Is this true? Everything else works well. Please advise as I really need a new timer.

Purchased Whirlpool Cabrio model WTW6400SW washer and dryer 1/7/2007. The matching dryer was dead on arrival and the second dryer motor died within a year. Washer: 1year 2 month the washer motor died. Whirlpool paid for the part and I paid the labor. The following year, the bearing went out and the outer tub was replaced (the bearing is inside the plastic outer tub - bad design. Whirlpool paid for the part and I paid the labor. Feb. 2011 had one of the F errors. Whirlpool repair tech came out as the tub would not drain and it was a wire that had come loose underneath washer - another service call charge.

Two Whirlpool washers in six years that the barren in back of tub goes out. When the first one went out in the same month the warranty expired, I was told by a repair man that it was not worth repairing because of the cost. I purchased a brand new Whirlpool and only months later, the same parts are broken on this new front loader. How cheap is the Whirlpool app. made? Whirlpool wants to only send me a tech. to fix washer instead of replacing unit altogether. After all, the unit is only a few months old. I cannot believe I have to deal with this again.

I have a Whirlpool washing machine that have problem in dryer and drainage. I have registered my problem on 17 December and my SR number is DL 1211015017, but to date, the problem will not shout out. Its poorest response from your side. My machine is in warranty period.

I have owned a Whirlpool Cabrio HE WTW6400SW3 for two years and have had nothing but issues from the start. Control panel was replaced twice under warranty. Also the clothes (socks underwear) were under the tub blocking the drain. This is not covered under the warranty. I was told by the repairman that this is the usual issue. He told me they took the front loader design and just stood it up with no protection from garments and coins getting under the tub, through the under tub filter often and into the drain pump. You are kidding me? Almost $1000 for this washer and it's so ill designed. I have read forums that this has been an ongoing issue for several years yet Whirlpool continues to build these.

The clothes have a stale and mold smell. The whites like tee shirts and shorts and other whites are a dingy yellowish color. The detergent that was recommended and pellets used every month do not work. I have called and complained several times and the operator said that she had one and it works fine, the other person said to wipe the inside of the washer and leave the door open after each wash and not to store the dirty laundry in the washer till next use. They never explained that you have to run a special pellet through the afresh clean washer cycle. Well, we have tried it every time and the clothes still do not clean and stink bad. We asked them for an exchange and they said no. Is there anything we can do?

I just replaced a 4 year Cabiro washer with a Samsung. The washer was making terrible loud noise when spinning. It sounded like a jet plane. The repairman said it was a bearing that was going out and that it was a common problem in the Cabiro washers. Cost to repair it would be $500.00. Last week, it finally started spewing oil from underneath so had to buy a new washer. I will never, ever buy anything made by Whirlpool. Whirlpool said it was off the one year warranty (duh) and they wouldn't help with repairs.

I would give no stars for this piece of junk, Whirlpool's energy efficient top load washer. I called 1 day after their warranty was up. It was actually purchased on Oct. 9th, 2010. The machine was leaving spots on my clothes from day one (was told it was my detergent)! The machine started making strange noises and not cleaning clothes. It was coming out worse than they went in the machine! I called on Oct. 10th, 2011 to complain. They told me my warranty was up! I had to pay $234.83 to order F7E1 activator and pay repair. The repairman told me that my machine was not delivered until Oct. 14th, 2010. It should have been covered on warranty!

We purchased a Duet washer in Feb 2011. On Nov 2011, it started making a very loud noise when it would spin. We contacted the warranty company, not realizing it was still under the manufacturer's warranty. The warranty company came out and took a look and claimed it would be about $1500.00 in parts to repair. We contacted whirlpool and they also sent a service person that claimed the same thing. Both service people claimed that the other did something to the machine and it was the other's responsibility to fix it. We have contacted whirlpool and the parts have been ordered. We were informed today that they are on backorder and will not be available until some time the middle to the end of January. When asked why they just don't replace the washer, the answer we received was that was not the policy.

Changed delivery date after I confirmed item was in stock and available for delivery. Only issue was limited delivery time on either Tuesday or Friday. After 2 weeks, the day before expected delivery got a call changing delivery date to two weeks later. Wanted compensation because of broken promise. Not given any and asked to see delivery can be changed without due notice and consideration. Prior representative hung up. Go the run around and called 3 other representatives and 1 hour later got a new time of delivery.

I have a 3 1/2 year old 9400WFW WP washer with a 70 error code. After viewing complaints on various websites, it appears this is a large scale problem with Whirlpool Duet owners. I just got off the phone with WP customer service and explained how many complaints are out there for F70 code error, yet they do not have a recall on this part!

In May of 2010, my husband and I purchased a Cabrio washing machine. By the fall of 2010, I had put in a call to Whirlpool due to the washing machine "chewing" holes into clothing and not cleaning the clothes. Some of the clothes would come out of the washing machine with dry spots on them. Whirlpool sent out two different servicemen and even though one of them replaced the agitator we have still had problems with it. One of the servicemen even tried to tell me it wasn't the machine but it was my detergent (I use HE Purex dye free).

Whirlpool Dryers: I have 2 Duet Dryers and the user interface has gone bad with both several times. I called whirlpool several times to repair. The last time, they refused to repair the dryer. I started having problems with my dryers within the first 6 months of owning them. The repair guy that they sent out the first time said this repair was a major problem with the duets but the company chooses to not acknowledge the problem. They should be required to have a recall. Never by this dryer, you will regret it!

After almost 10 years, my Whirlpool top loader is now malfunctioning just like a lot of complaints here. It will not complete a wash because it keeps giving an off balance error at the spin cycle. I also had a coin get stuck in the discharge hose but fortunately it did not destroy the pump. I certainly don't want to sink any money into a repair especially because the techs don't seem to know how to fix the off balance problem. I'm not much satisfied with my Whirlpool dryer either. It takes forever to dry a load.

We purchased a Whirlpool Cabrio washer model # WTW6400SW3 in 2009. There are only 2 of us so the machine is not overworked. You would think it is 20 years old. When it spins, the noise is unbelievable. The bleach dispenser always has liquid in it and the fabric softener gums up like crazy. We have stumbled upon other complaints and now we are really worried. I should have followed my past experience and bought a GE! This is all we need. In today's economy who has cash laying around to throw away like this?

How can I give -1000 stars. I bought a Cabrio and its on its Fourth F1 session. The first one I got fixed under warranty. This one I had to pay $384 and the board has lasted less than 24 hours. They are replacing junk with junk. I am cancelling the check and buying something else. Not Whirlpool.

Whirlpool Cabrio top load washer: nice job Whirlpool! You designed a washer that breaks if you accidentally wash a coin! For the second time in a few months, we're fixing our washer because a coin was in a pocket. The coin gets sucked into the discharge pump and sounds like popcorn popping when it drains. It rattles around the inside of the machine’s pump until it breaks the plastic pump housing. You will know when this happens because there will be water on your floor. Did you ever consider a screen to prevent a coin from ruining the washer? God forbid someone leaves a coin in their pocket. Well, if you leave a coin in your pocket and wash your jeans, it will cost you a repair every time with this hunk of junk. This would be my last Whirlpool. It will actually be cheaper to throw this thing out and buy a new one, since it won’t be the last time a coin accidentally makes it into the washer.

The washer can not spin dry, as the unit will not balance. When it spins, it will get out of balance, and shuts off. I have had a repairman out, but he said he can not fix it, and that this is common with your units, He suggested we get a new one, but not from Whirlpool.

We bought a duet washer and dryer about 3 1/2 years ago. In that time, we had many error codes that we had to research online and fix. We have replaced many things to date. However, this last code,F70, has really been the last straw. Basically you are better off buying a new washer and staying away from Whirlpool. We had a company tech come and diagnose the washer. This code says that it's the interface board. The company has replace this board 3 times and the code is still coming up. They have basically replaced everything in our washer and the code remains the same. Nothing is fixing it.

We purchased the Whirlpool Cabrio washer and dryer duet exclusive to Lowe’s in June 2011. I was immediately dissatisfied and went to Lowe’s. They told me I only had 7 days to return it. They dispatched a service man and he said it was working as it was intended to but I would never be satisfied. If I had dirty clothes from farming, construction, or mining, I should "forget about it.”

We get the error code F1 in the start of the cycle and when there is 21 minutes left, we have to stop and reset at least 7 times before the water fills. We put a new sensor in for over $200. The second problem is it goes off balance no matter what the load is. I was going to have it fixed (if possible). After reading all the above I won't waste any more money on it and go buy an old fashioned reliable washer. What a piece of money sucking machine especially when I don't have any extra money to waste down the drain. I wish I knew before. There are a lot of people this time of year I would have rather given the money for a needy cause. How disappointed we are with Whirlpool!

I bought the Whirlpool Cabrio top loader set in 2006. Honeymoon was over after the first year and I had to change the dryer element then the washer with the F51 code six months later. Last year, I had to replace the heating element again!

I purchased the Whirlpool Duet June 2011. Within two weeks, it was tearing my clothes. It didn't matter how little of a load it was, they still ripped. Five months later, my machine was leaking water. The repair man came out. I told him it was also tearing my clothes. His only response was don't load it to full. Well, I called the store where I purchased it and they are sending a repair man out again. I told them to either fix this from ripping my clothes or I was going to take a hammer to the machine and never buy a Whirlpool again or give them a good reference. I also called Whirlpool directly and told them of my problem and they acted like they had never heard of this happening before. I told them to search the internet because everyone is having the same complaint! I had a Fridgidaire front loader for 9 years and never had a problem with it eating my clothes.

I can't believe the list of people here with poor quality of their washing Machine. My first problem was covered under warranty. I have paid for two service visits from A&E and now every 5 minutes get the "LF" error. My fabric softener does not drain into load either. My only option is repair again and I got a sorry from Whirlpool. I think I'm going to look for an old fashion cheap machine as it can't be of worse quality than this Cabrio wtw6400sw1.

Our experience with the Whirlpool Duet Steam washer is the same. We've had ours about 2 years and have replaced a sensor and the rubber boot (both in the first year) and now we too have had the bearings go out. We've called Nebraska Furniture Mart and Whirlpool. No one really cares. It's unbelievable that $1800 is down the drain and it's acceptable! What are the steps for a class action lawsuit? How about getting some social media involved to get Whirlpools attention? It worked with Netflix and Bank of America. They had to finally listen to the public. So frustrated!

I owned a Whirlpool Cabrio washing machine for 3 years (a two person household). The repairman just quoted $700 to repair a "faulty center hub seal and bearing". This machine was not inexpensive. I expect more from a "quality machine". A telephone call to Whirlpool resulted in two ten minute holds while being shuffled between representatives and each representative tried to sell me an extended warranty for another $289. Whirlpool should take full responsibility for this faulty product and not act like a telephone support center located in Eastern Europe. I am not pleased with this (lack of) resolution and do not plan to purchase another Whirlpool product.

I bought a washer dryer Cabrio set and the washer after 2 years has a bearing failure and is squealing badly. The service technician quoted $400.00 to fix a washer that cost me $800.00 new and is 2 years old. I had a Whirlpool washer and dryer set for 11 years with minimal issues and that is why I bought Whirlpool again. This will be the last time. It is a matter of time before the washer fails and I will have to purchase new or pay the service technician.

We our adding our name to a list that is remarkably long. We purchased a top loading Cabrio washing machine just over a year ago and the problems with the balancing of the unit are the same as everyone else who has written in. The service company A&E has promised a lot but has done little to resolve the issues we have had with the machine. One representative told us that she would order the part and have it sent to our home. When the part did not arrive, we called A&E back only to find out it was never ordered because the service technician would not return their phone calls. I find this excuse ridiculous and similar to other false statements they have given us on the other four phone calls made to address the problem. After reading these reviews, we realize that this is only the beginning of what will be a frustrating and costly experience. Never again will we buy a Whirlpool!

First of all, I did not want to give a rating of one. Your system forced me to. They do not even rate one star.

We bought a duet set front loader washer and dryer on 3/14/2010 and our washer already needs new bearing and costs about as much as a new washer. I think that is pretty bad when you can’t get two years out of a product and then can’t get anyone to help unless you want to pay out. I will not buy another Whirlpool product! Done!

I purchased the Cabrio washer/dryer in 2006. We have had it repaired 6 times and I even purchased a two year extended warranty after having issues with it the first year. Now I seem to be in the same boat. The washer will not spin and drain. This has already been looked at by a technician several months ago. I feel like this product is faulty and has not worked properly from the start. Are there lemon laws for appliances? It seems that this product would qualify. I will never purchase Whirlpool again.

I purchased a Whirlpool Cabrio Set from a local store. Just over a year later, the washer got very loud like a jet engine. Called the registered repairman, he came out took a look and said he would get back to me. Called him 3 times over 3 weeks, no show (Hoodland Appliance). Called someone else, repaired it for $400.00. Called Whirlpool, they are not interested.

Surprised my daughter with a Whirlpool washer and dryer computerized, never again you have to stand at the washer half the time resetting it over and over. It takes all day to wash. Went to Lowes. They said yes you have to start it three times. What a pain. Never will buy one again.

I purchased a Whirlpool washing machine (new) in 2004. From the beginning, I had problems with the spin cycle. I phoned Whirlpool. I paid for service with no reimbursement. With the costs I have had for service, I could have purchased 2 machines. I have had to go to Laundromat to do wash then come home to dry. I have for 30 years only purchased Whirlpool large appliance. My washer and dryer were always refurbished but they were Whirlpool. I have had a (refurbished) Whirlpool dryer since 1997 with one (1) service call. However, this wash machine, purchased new, has been a money pit and a piece of trash with Whirlpool only giving lip service when calling.

I've only had my matching set of Duet Washer and dryer for 14 months when the noise got so bad that we could wash when we were at home. We would start a load and leave. I bought the Repair plus one and Whirlpool and said they would give me $599.00 to replace my machine. I can't buy one for $599.99. They said they replace when I purchased the warranty, but now I'm told at 75% of it's value because it's between 1-5 years old. Now, I've paid $300.00 for the warranty and will half to spend another $200.00 to replace it. I'm frustrated and disgusted with Whirlpool.

This is the worst washer I've ever owned. It consistently gets off balance, doesn't clean the clothes, and is a perfect example of poor design. I have owned the washer for approximately 9 months, and hate it. I'm getting rid of it as soon as possible.

We made a major appliance purchases on July 1, 2010 of a Front Loading Washer and Stackable Dryer. The dryer required servicing at 11 months with was was covered but it required a major service for a broken motor control board. This has nothing to do with regular usage. The cost to repair is over half the total cost of the appliance.

We purchased a Whirlpool Cabrio washer in 2009. It makes awful sounds during the draining and spinning cycles, has started leaking in the past month and now, several error codes and will not finish a load of laundry. We have a family of eight and thought that we had bought a very dependable product for what we need. Boy, we were wrong!

We purchased an Estate Washer for my 89-year-old mother in 2008. The paint has been peeling down to bare metal on the left top quarter from the corner down to the lid hinge for the past 2 years. I contacted customer service and was given probable causes, one of which was the washer might have gotten dusty! He said that could cause chipping. I reminded him the problem is peeling chunks, no chips, layers of paint. The warranty expired of course. The solution he offered was for me to buy paint from Whirlpool or Lowe’s, and paint it. I have had a Kenmore washer for 24 years. The paint is perfect, and it still runs great. I would never buy another Whirlpool product. The quality is atrocious.

I bought a Whirlpool washer (model wtw57esvw1) about 17 months ago. In that time, the same part has gone out three times. It happens every 5 to 6 months. The part runs 97 dollars plus labor. In the mean time, I am without the use of my washer. They say they are sorry, but they only cover their product for one year. After that, you have to buy their extended warranty so you can get it fixed by them. I feel that if I pay that much for a product I should expect at least 3 years without having to repair every 6 months! I have no washer. I am giving one star only because I have to.

We purchased a Whirlpool Cabrio Washer in 2010. I have had nothing but problems trying to wash black/dark clothes, it leaves "white stuff". I assume it's soap scum all over the clothes. I've tried cleaning the machine with Refresh more often than recommended and it still has the same problem.

I purchased a Cabrio Washer and Dryer set last October from Sears. The washer had a damaged washer basket and then stopped working altogether. The service call to get the washer working again was a fiasco. The tech replaced a switch which failed in the first 5 minutes and had to be called back to replace that defective switch. We now have the same problem all over again and we are on our third service call and the warranty is expired. Whirlpool is useless and will probably be out of business if they continue as the middle man for Chinese manufactured garbage. I will never purchase another Whirlpool product again. Word of mouth can make or break a business, not advertising. This stuff is real junk and trash. I'm sorry we bought it. Do not buy any Whirlpool products.

I am a single mother of a 5 year old and I take care of my mother as well. I purchased a whirlpool because I believed them to be reliable, boy was I mistaken! I am in the military and while on an 8-month deployment I got a message from my mother that the washing machine had stopped working. Here is my mother who cannot drive - with laundry bags and a 5 year old in tow walking to the laundromat to wash, only to carry wet laundry back to the house to dry.

My washing machine would not spin dry. I had a new pressure switch replaced to a tune of $180.00 which was only 26 months old. I have always bought Whirlpool but this will be my last whirlpool appliance.

My boyfriend and I purchase a Whirlpool Cabrio Washer and Dryer on November 28, 2010 from Lowe's in Shepherdsville, KY. Just after we purchased the set, I read some bad online reviews of the set. I called Lowe's and talked to Chris ** in appliances and he assured me that this was a good set and that it was very popular with their customers. He assured me that if there were any problems that Lowe's would make sure they did everything they could to fix and/or replace the appliance(s). My intention was to cancel the order when I called, but he convinced me not to, now I completely regret not canceling that order that day.

I purchased a new Whirlpool Cabrio washing machine from DeWaard & Bode at Bellingham, WA in January of 2007. The serial number is **** and the model number is ****. Several months ago, the dreaded F1 code appeared. The code initiates when the washing machine is started and must be cancelled and started 3 times to continue washing. Later, with approximately 19 minutes left in the cycle, the code reappears and requires canceling and restarting another 3 times, at times 4. I have no extended warranty so I have no coverage for repairs. I also don't want to pay for a service call for what is most likely the computer module as evidenced from the majority of complaints online. This washing machine still looks new and works other than the inconvenience of having to stand by when starting the cycle to reset the code and then having to run upstairs later to reset the machine when it's partially through the cycle. At some point, it will likely quit operating all together.

I bought a Whirlpool WFW9470 Front Loader Washing Machine 11 months ago. The washer appears to complete a wash cycle but leaves the washing wet and with no error message or light. Whirlpool says the machine is not designed for "light loads". The technician says washing on a light load will damage the bearing. We had the spin bearing replaced after 8 months. But still, the washing remains wet and the bearing wears out prematurely.