Western Exterminator Company

We have received quarterly pest mitigation services for over 20 years. Western Exterminators has a consistent serviceman (Mario) for the whole 20 years. He is always on time. They call ahead to ask if any problems but also respond out to any ants, wasps, bees and rodent issues that have come up in between quarterly services or on demand (or should I say crises). We have had bees swarm our chimney and come into the house. We have had a rat in garage a couple of times. All of these calls were met with a fast response/arrival and problem solved. Thanks Western for being reliable, professional and personable.

Wonderful service!!! My pest control gentleman is David **, a very educated young man in the pest control environment. He has completely reduced my ant problem to almost zero and has taken care of any other minor issues that have arisen. Because of his company training, he is knowledgeable in addressing any issue I have. He is friendly, very nice, on time with his monthly appointments, very courteous as he always calls ahead time. I would be very sad if he was transferred to a different route! Yes, I have recommended the company to several friends merely based on my experience with David. As I see it from the outside world, Western Exterminator is doing a fine job. I am a happy customer.

Hector, the Western representative always reminds us of our upcoming appointments. He then notifies us when he is s coming. Once on location, he asks about any situations that need addressed over and above the normal service. He listens carefully and respects the property as he applies the non-chemical solutions. During his service he also looks for any areas we may not be aware of. If he finds some he always lets us know. Hector is the BEST! He always let us know when he is finished and emails his report. Hector is the second representative of Western who we have worked with. The previous representative was as courteous and conscientious as Hector.

Matt was wonderful. He immediately went to my mom’s apartment and checked and found traces of bed bugs. He was so cordial and kind. He called me and told me what happened. He explained everything to the apartment manager and checked other apartments as well. He took my phone calls and made time during his busy schedule to help with this horrible situation. My mom has been suffering from bites for a long time. Thank you for your help!

Lamar, the man who comes for my quarterly visits, is fantastic. Kind, considerate, communicates, is thorough and conscientious. The company itself is a thorn in my side. After realizing after the pandemic lockdown, that I hadn’t gotten a service call during that time (and I have been with Western at this address since 2013), I called to see what was going on and to get it going again. Was told I canceled the service (did NOT) and that I would have to pay an initiation fee AND almost double my quarterly fee. I feel taken advantage of in a Big way. Ripped off, for sure.

I’ve been using Western Exterminating for well over a decade now: they are professional, timely, and provide excellent service! We have had to use them for every bug Arizona has as well as rodents! We sincerely appreciate their expertise! I would highly recommend them!

David has been servicing our home for several years. He is the BEST of the Best. Always happy, professional and courteous. Never a call back as he is very thorough. David is like family to us. We would recommend Western Exterminator and office staff to all. RP Irvine, CA.

Justin, the exterminator, is always very polite, friendly and professional. He does a thorough job and will keep us posted if he will be delayed. I appreciate that. If we see scorpions between services he will come back, no charge.

Scott from Western has done a great job for the past 2 years servicing our house. We have experienced few bug and scorpion issues and he is always available to answer any questions we may have. I would recommend him to anyone considering a pest service.

I have had really poor service for the last several months. One technician left my gate open and my dog got out, fortunately she didn't go far and wasn't hit by a car. My February service never happened. I had appointments twice. No one showed up. Very unhappy.