Western Exterminator Company Reviews

Aaron, as always, did an excellent job. He is courteous, friendly, helpful, knowledgeable and efficient. His work with us over the years is the major reason we remain with your company. Thanks for providing his service, Robert **.

Called Albert because spider problems in kitchen. He came out next day, got rid few spiders and sprayed outside and told me have move my bird before he could spray in cabinets for spiders so he will come back. Very professional and treat me like my business matters. Very pleased with him and his company.

Jonathan ** of Western is always knowledgeable and helpful in treating ant, rat and roach problems. I was really shocked to discover roaches in my kitchen, as I keep my kitchen tidy. He explained possible reasons for their sudden appearance and the best approach to exterminate them. Jonathan is extremely conscientious. He is also careful to keep my dog’s paws protected from the spray. I appreciate his professionalism.

Trevor is a very friendly, knowledgeable technician. I'm glad we have him on our account. Very thorough, great results. Always knocks to say hello. Treat him well - he's a great person to have on your team. We've been pest free for three to four years now.

The guy who inspected and quoted and the technicians were great. Friendly and professional. They were on time and answered all my questions, courteously and thoroughly. I highly recommend Western Exterminating for your pest control needs. They even found a black widow!

Horlando with Western Exterminator is the best! He goes above and beyond to listen to your concerns with rodent activity and takes the time to explain and treat problem areas, of which we had a lot of on our old farm! Thank you so very much Horlando!!

Brian, our guy always gives a heads up, does his job well. He has been coming to our home go the past 9 years through various companies. No complaints. I like the smell of the orange oil that he sprays around our house.

Somehow the technician snagged our satellite cable and ripped it from the wall. He did not report this to us. We discovered it later in the day. We called in the issue to the off I PCR and have not heard of a resolution yet.

I have used Western Exterminators for over 14 years for ant and spider control. I am very satisfied with their service and that is why I rated them five stars. They pay close attention to detail of the project. Thank you!

Very good service for more than three years. The service technician that services my home is professional, friendly and very courteous. He informs me prior to his arrival and is always on time. The last price increase, a few months ago, was a surprise.

Staff at Western Exterminator were so good to work with. A very good experience from the call to their company to the two times they came and treated my house and yard. Justin the staff who came to do the treatment kept me up to date and came on time; he was easy to reach by phone and responded to my questions with knowledge and politeness.

I am very frustrated with this company. When it was controlled locally it was wonderful. However, I have had nothing but problems ever since. For some reason I am unable to get notified about my quarterly service visits. I have spoken to many people and tried so many times and have been assured I will be notified. They cannot seem to get this together even if a supervisor has intervened. I have had written confirmation that this matter will be looked into with the same result. I am supposed to get serviced in the month of October. Today is October 31 and I have had nothing and no notifications. As a result I cancelled my service for this quarter. I am hoping I get a service in January as that is next on the schedule. And I hope I get notified. My technician, Mark, ** is wonderful but it's not his job to notify his customers.

I am very happy with my pest controller, Ron. Ron calls a day before he is going to arrive. He is polite informative and friendly. Ron always arrives on time, advises he has arrived and works quickly. My only complaint is that every couple of months the accounting department changes my automatic billing and I have to call to settle my outstanding bills. This has happened repetitively over the past couple of years.

I have been with Western Ext for so long, and I cannot remember any negative experiences. Right now my regular person is so efficient and considerate, I cannot imagine using any other company. I have also used Western to do Termite spot treatments. It is expensive however it has worked.

For many years I had a problem with ants inside and outside my house. I tried everything to get rid of them. Nothing worked until I hired Western Exterminator. For many months now I have NO ants. I am very happy with their service!

Wonderful service!!! My pest control gentleman is David **, a very educated young man in the pest control environment. He has completely reduced my ant problem to almost zero and has taken care of any other minor issues that have arisen. Because of his company training, he is knowledgeable in addressing any issue I have. He is friendly, very nice, on time with his monthly appointments, very courteous as he always calls ahead time. I would be very sad if he was transferred to a different route! Yes, I have recommended the company to several friends merely based on my experience with David. As I see it from the outside world, Western Exterminator is doing a fine job. I am a happy customer.

Call day before arriving. Great service. Have a Wasp problem and was frequently being stung. They hung wasp traps and problem was resolved. Spray all wasp nests in my eaves. Several times wasp nest in the ground or in Rock walls. They sprayed areas and no more wasps. Send emails with excellent advice and information.

Michael ** did an exceptional inspect at my property. He was very thorough when it came to the recommendations and explained clearly step for step what I should do. Thank you for the great experience. I will definitely be using Western for my services.

I had an inspection, wood repair, and general pest services done. I was extremely happy. They price on results, not like your typical pest control company. Their inspectors are topnotch, very knowledgeable, and professional. I would recommend to anyone and everyone.

Your representative Carrie came out more than once to introduce your services and to help with a few items that needed immediate attention. She was professional, friendly and efficient!! Carrie represents your company very well and we signed up and plan an ongoing use of your services because of her.

Hector, the Western representative always reminds us of our upcoming appointments. He then notifies us when he is s coming. Once on location, he asks about any situations that need addressed over and above the normal service. He listens carefully and respects the property as he applies the non-chemical solutions. During his service he also looks for any areas we may not be aware of. If he finds some he always lets us know. Hector is the BEST! He always let us know when he is finished and emails his report. Hector is the second representative of Western who we have worked with. The previous representative was as courteous and conscientious as Hector.

Great service but would prefer if you have a schedule and set date and time that you will be servicing my house. This way I know when the technician is coming and I can be prepared. I hope you can put a schedule together and I would appreciate the same time each month. Thank you!

They spray for mosquitos that keeps them off the property. It really works! They put out bait boxes for the rats, and helps us to keep them off the property. They also give advice on tree trimming so the rats can't get an advantage!

Annual termite inspection: very professional and thorough…. Explained what he did and why….he took his time and not rushed, went through each room and checked everything, we have been with Western Terminator Company for many years and will continue to do so….we have always trusted your company….Thank you for allowing us to enjoy our home.

Always on time. I get a notice before he comes which is great. I have been using company for 10 years. No issues & they are very responsive. Their rates have gone up but are still competitive. I haven’t looked anywhere else for a bug guy.

Matt was wonderful. He immediately went to my mom’s apartment and checked and found traces of bed bugs. He was so cordial and kind. He called me and told me what happened. He explained everything to the apartment manager and checked other apartments as well. He took my phone calls and made time during his busy schedule to help with this horrible situation. My mom has been suffering from bites for a long time. Thank you for your help!

Phillip with Western Exterminator is always very friendly, helpful and accommodating. He always provides excellent and efficient service. Would definitely recommend him to anyone looking for extermination help. This is my third time having western exterminator service my house, and Phillip has been great every time.

Bryce was very helpful and knowledgeable and did an amazing very thorough job. Super nice went above and beyond. The outside of our home even looks cleaner than it did before and it’s a good feeling to know I don’t need to worry about the pest anymore.

Our technician, Daniel **, is the best in every respect: professional, respectful, and so very pleasant. He delivers excellence and that's hard to improve upon. He comes by every other month, performs a full inspection of the groups, and is always willing to answer our questions.

The tech was here on time and explained what he would be doing. Explained what he did when he was finished. All looked good, nice young man. Will be happy to have him back. Would recommend your company to others

Excellent experience with Western Exterminator. They thoroughly explained the process, duration and costs upfront. Technician arrived wearing a uniform the very next day in a clean company van. Very professional, personable and patiently answered all my questions. Then went right to work. Highly recommended pest control service. I have received no incentive for this review and simply want to share my experience with this company.

Simple... I moved and closed my account on July 7, 2022. I called and confirmed on July 12, 2022 that it was closed. However, that did not stop this company from taking from my bank account $2,400! Since then it has been call after call requesting the return of my funds which were taken from my account without authorization. I have been told the check is the mail but it will take 6 weeks to receive it (by the way sent to the wrong address), or that I should see a credit post to my account within 4-5 days, or that the credit has not been processed. I have asked repeatedly to speak to a Manager, no progress and no call back. It is August 15, 2022, already over a month and this company has yet to return the money.

Chris arrived on time and was very friendly and informative. She took the time to explain the process she would be using and she was very thorough. I really enjoyed her friendly and outgoing attitude and I look forward to seeing her again!

Have been spraying outside every 3 months. Lately have spiders inside the house, spoke to attendant about it. Have been with you for over 7 Years..Is the attendant still with you? Need a little stronger solution. Would like to know What other services offered.

Your technician Horland did a great job! He was helpful and personable and is a great asset to your company. I have been with your company many years and have always experienced great service. I would recommend others to others.

I recently recommended Western Exterminator to my neighbor for a termite inspection they needed. The company responded right away to help them. My experience with this company and technician, Chris **, has been the best. He solved my gopher problem. I would recommend Western Exterminator to anyone needing any type of pest control.

The Service technician has always been very personable punctual and accommodating. Updates us as the technique and product evolve. The treatments to my home have always been effective and I have recommended the company to others. It’s crucial being able to feel safe allowing anyone into your home.

I was not home at the time but all seems good. Our property was not disturbed. The report was easy to find in our door. I have found people with your company very considerate. We plan to continue with you when needed.

Julio was prompt, courteous, listened to our needs and got done quickly yet efficiently. I am extremely happy with the results. Fantastic work and I am glad that I signed up for ongoing service with Western Exterminators! A job exceptionally well done!

We asked Joshua ** for advice on inside ants. He was very courteous and helped us out with the problem. In the last 11 years all your field crew have been great….Renee, Hector, Sean, Joshua and several others whose names I don’t have.