Vivint vs. Cove

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Written by Courtney Hamar
Edited by Cassidy McCants

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    Vivint Smart Home and Cove

    Compare Vivint and Cove

    Vivint and Cove are two newer home security companies. Both offer the ability to customize equipment packages to best fit your needs. In addition to customizable equipment, Vivint and Cove have month-to-month monitoring options with no long-term contracts required. There are a few differences between the companies — Cove is much more limited in smart-home integration than Vivint. Vivint also offers a video doorbell, which is an option Cove doesn’t provide.

    Installation and cost

    vivint home security logocove logo
    Installation typeProfessionalDIY
    Installation fee$49 to $199None
    Upfront costVaries based on equipmentVaries based on equipment
    Trial periodNone listed60-day money-back guarantee
    Contract termsTypical contract is 60 months; month-to-month available with upfront equipment purchaseNo term contracts
    vivint home security logoProfessional$49 to $199Varies based on equipmentNone listedTypical contract is 60 months; month-to-month available with upfront equipment purchase
    cove logoDIYNoneVaries based on equipment60-day money-back guaranteeNo term contracts

    Monitoring plans and pricing

    vivint home security logocove logo
    Monitoring price range$19.99 to $29.99+$15.00 to $24.99/month
    Monitoring optionsProfessionalProfessional
    Self-monitoringNot offered
    Upgraded self-monitoringNot offered
    24/7 professional monitoringStarting at $19.99Starting at $15/month
    Upgraded professional monitoringCustom plans and packages availableStarting at $25/month
    vivint home security logo$19.99 to $29.99+ProfessionalNot offeredNot offeredStarting at $19.99Custom plans and packages available
    cove logo$15.00 to $24.99/monthProfessionalStarting at $15/monthStarting at $25/month

    Security equipment

    vivint home security logocove logo
    Wired or wireless?WirelessWireless
    Camera optionsIndoor and outdoor camerasIndoor and outdoor cameras
    Video doorbell
    Control panel
    Motion sensor
    Entry sensor
    Glass break sensor
    Keychain remote
    Siren
    Panic buttonVivint Emergency PendantMedical panic button
    Yard sign
    vivint home security logoWirelessIndoor and outdoor camerasVivint Emergency Pendant
    cove logoWirelessIndoor and outdoor camerasMedical panic button

    Smart-home features

    vivint home security logocove logo
    Smart locks
    Smart lights
    Smart thermostat
    Garage door control
    Temperature sensorHeat detector within smoke detector
    Water sensor
    Smoke detector
    CO detector
    vivint home security logo
    cove logoHeat detector within smoke detector

    Technology

    vivint home security logocove logo
    Mobile app
    Mobile app monitoring
    iOS rating4.62.3
    Android rating4.42.5
    Notification/alert optionsText and pushPhone, email, text and push
    Home automation capabilities
    Voice integration
    Amazon Alexa
    Google Home
    Other integrationsNest
    vivint home security logo4.64.4Text and pushNest
    cove logo2.32.5Phone, email, text and push

    Reputation on ConsumerAffairs

    vivint home security logocove logo
    Overall star rating4.73.0
    Verified customer reviewsVivint reviewsCove reviews
    vivint home security logo4.7Vivint reviews
    cove logo3.0Cove reviews

    All information accurate as of publishing date.

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      Vivint

      Vivint specializes in highly customizable home security equipment packages based on clients’ specific needs and wants. It also has professional monitoring options starting at around $1 per day.

      Vivint can integrate with smart-home technology and assistants like Alexa and Google Home. It also offers competitive financing options for the equipment. If you choose to purchase the equipment outright, you're not required to sign a contract and can pay for monitoring on a month-to-month basis.

      Vivint plans

      Vivint does not offer pre-made equipment packages — instead, a representative helps tailor a package to your specific needs. Equipment options include a control panel, panic pendants, glass break sensors, smart thermostats, video doorbells, smart locks, indoor cameras, outdoor cameras and motion sensors. Vivint also has the ability to integrate with smart lighting systems and garage door openers.

      What Vivint customers say

      Vivint earns high marks from the majority of reviewers on our site. Customers highlight their positive experiences with the installation process, saying the technicians are knowledgeable, efficient and able to answer all questions. Most customers claim the system works well, though there are some who had negative experiences with malfunctioning equipment and poor installation.

      My service rep was great and installed everything quickly. Great quality and easy to use. I like being able to control it from my phone and also the Smart Hub. I was about to choose where I wanted everything and he made it super easy for me to access.”

      Dustilynn of Richwood, TX

      Cove

      Cove lets customers hand-select the type and quantity of equipment they want. It doesn’t have pre-made equipment packages for easy customization, but its equipment is all suitable for DIY installation.

      Additionally, Cove has low monthly monitoring rates that range from 50 cents to 83 cents per day. There are no contracts, and the company has a 60-day money-back guarantee.

      Cove plans

      Cove doesn’t offer bundled home security packages, but you can take a quick online survey to help you build a customized system. Equipment options include a control panel, door sensors, window sensors, motion detectors, glass break sensors, smoke and carbon monoxide detectors, flood sensors, key fobs, panic and medical pendants, indoor cameras and outdoor cameras.

      What Cove customers say

      Cove has relatively good reviews on our site. Positive reviewers say it's a good value and easy to install. However, there are some reviews that mention false alarms. One customer said the alarm response is excellent but found the equipment a bit lacking.

      Easily installed. Customer service, when setting up the security system was excellent. Keyboard easy to navigate. Push the buttons slowly. You have the option to receive a verbal notification whenever a door or window is open. The camera works well. However it requires a membership to a cloud service when saving video.”

      Ralph of Vacaville, CA

      Bottom line: Vivint or Cove?

      There are a few differences between Vivint and Cove. Vivint has several more equipment options that integrate with smart homes, including video doorbells, smart thermostats, smart lights and garage door openers. Cove doesn’t have these equipment options. Another difference between Vivint and Cove is that Cove is strictly a DIY installation option, while Vivint generally requires professional installation for an additional cost.

      • Vivint is best for customers who need customized packages with multiple smart-home integrations and don’t mind the extra installation fees.
      • Cove is best for customers who don’t have as many smart-home devices and equipment to integrate and want to install the equipment themselves.
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