Viking Ranges Reviews

I have some friends that own Viking appliances in their home and they have gourmet kitchens. When I’m over there, sometimes they extend their kitchen to me and it’s beautiful. We love to cook. When we have other visitors that come in, they utilize our kitchen, so I want the best stuff. We have not had the full experience with our Viking range, but so far the stove top is awesome. I also used the broiler for some great T-bone steaks. I like that it’s so spacious and easy to clean. I had one bad experience with their team at the dealer, but that was in-house and the general manager extended a conversation with us and took care of that. The only thing I wish I would’ve gotten was the wheels, but that would’ve made it a little different configuration. Other than that, it’s perfect.

We're happy with the range but the purchase experience was not without difficulties. Immediately after installation, three warranty service calls were necessary due to faulty wiring on the convection fan and broiler ignition failures. The issues were not due to shipping. The stove came with a list of quality control checks but obviously, the factory is hasty in final QC. It's a pity because the build and design are so nice. Checking its operation at the factory would have revealed the problems and saved everyone a lot of inconvenience.

30" Double French Door Oven - I must say that I am extremely pleased with this product! Being a Chef, I am very particular on what's in my home kitchen, seeing that my wife and I like to entertain (as my time permits). This oven has exceeded my expectations. Not on just looks, but performance. It heats very quickly, cooks/bakes very well, and the temperature probe is accurate. It's a real eye-catcher when someone walks into my kitchen.

I have always dreamed of having Viking appliances. I moved into a new house and my wish came true, Viking refrigerator, Viking double ovens, Viking 6 burner gas stove and Viking warming drawer. This came with a hefty price tag but I was over the moon. A few issues with the appliance company, that was a little over 5 yrs ago. Then May 2014, out of warranty we were told by Viking and had to replace the motherboard in both ovens!!! To the tune of over $500. Viking had issues with this problem so extended warranty slightly on newer ovens, so they were aware of problems in past ovens. Fast forward 2 yrs and both ovens are down again. Big pop and smoke. Both ovens again. I have left messages with Viking. No response as of yet.

It’s been the worst nightmare that I’ve ever experienced on an appliance with this amount of money. I had a Hardwick oven when I bought my house in 1985. I replaced it because we couldn’t get parts with it, and I needed a whole kitchen. So I figured I’d buy really good high-end appliances. So I bought an Electrolux refrigerator and then a Bosch dishwasher. I got a Viking electric wall oven, convection microwave, and a range.

We bought the house and the builder had put Viking appliances in it. We've only had the house for two or three weeks and so far, everything works great. The Viking range looks easy to clean, take apart, and thoroughly get to all the pieces. It's easy to work with.

Our Viking range was a part of our new home package and so far, I’ve been very happy with it. It burns very cleanly and I like that it is gas. It’s quiet. I’ve not had any problems with it. It's reliable and good. We had to call in an issue a couple of weeks ago but it turned out to be the electrical system in our house and not the actual range itself.

We’ve rented houses that had Viking Range on them. So we were very keen on buying our own once we bought our house. So far, it’s fantastic and I love it. We bought three things from them, the range, the hood and the dishwasher. And of the three, the one that’s working perfectly is the range. The hood is working okay but for what it is, I thought it would have more suction power. The other night I cooked steaks on a pan and the extraction couldn’t handle steaks being cooked, and it’s a big hood bigger than the range. My concern is whether it wasn’t installed properly or that’s as much power as that range has, which is surprising because it’s not a cheap hood. The range is great, but the range has less moving parts to it. I like the intensity of the flame. Being able to cook at higher intensity is great.

I was told about Viking and I made my third purchase from them. The decorator talked me into it too. But I have a problem with all of their equipment like with my refrigerator. I called the person that takes care of the fridge and they told Viking that it pushes back. I had to have a man come twice and pull this forward. I'm now having a contractor to come in and put a bar behind it. It's very hard for me to get into the refrigerator doors because it's halfway locked in next to the oven. The freezer is lousy too and somehow makes a lot of ice.

I went to an appliance store and compared Viking to others. There was a Viking representative in there who showed me some things that were different about the range. So that's when I made my final decision. I've only owned the range for six months and I really like the dual fuel.

We've had Viking before so we decided we want to have Viking again when we moved. We bought the Viking refrigerator and the gas stove. When we had a problem, it was taken cared of and we've always been satisfied. We had a little bad luck with the refrigerator because at first it had a dent in the door so it was returned. The ice maker, light, freezer, and the fan continue running on the second one so that was returned again. We've got our third one since June the 26th and it's now working great.

My range is perfect. There are no scratches or dings when it was delivered. The fridge arrived and was completely beautiful on the exterior, but on the interior, all the shelves were smashed and ripped out so I had it replaced. Now, I'm waiting a door on the new one and a door for the dishwasher because they were both damaged in transit. It's unfortunate. But as far as how they worked, they're wonderful.

I had a Viking Range for 20 years. Then we moved, we got a new house. We liked the range we had. It's solid and it cooks good so we got a new one. The Viking dealer was very nice. However, we're having a little trouble with the oven door. When we close it and it hit a certain spot, it takes off and slams close. And the hinges, when we open and pull it a certain way, it pulls right off of the oven. I've got Viking's reply and was told that they were still waiting for the new parts.

I had a Jenn-Air range but I didn’t like the way it cooked on the gas. A couple of my cousins and family members have Viking ranges and I also researched on them. I liked the reputation that I read about them and bought a few things - a range, a washer and dryer, and a refrigerator. The Viking range is much better. It cooks much faster. It’s of good quality but the only thing I’m having a problem with is the grates in the oven. I can’t get it in and out easily. It sticks. Also, they didn’t explain clearly that I bought the non-self-clean oven. They didn’t go through everything for me. They didn’t tell me the ins and the outs of each of the ranges. If I could exchange this, I would get the other one.

People say that Viking Ranges have good stoves and cooktops. I'd say it's high quality and I'm happy so far. The simmer feature is nice, it heats up very quickly. One thing that I'm not satisfied about is that I don't have that option of a griller anymore. Now it's just a griddle, and I don't like it. But, beyond that, performance and everything else, I'm very happy.

We bought the whole package -- 40-inch stove, dishwasher, 42-inch fridge, and hood from Viking. Their stuff's not cheap. We spent over $20,000 on these appliances. However, we've had issues. After only two and a half years of use, we've had the fridge repaired four times, the dishwasher three times, and the range twice already. So, we're very disappointed with the products. I've had appliances that cost 500 bucks and lasted better than these. The products had poor quality overall.

They have a high quality range but at that one point, the price was a little higher than I could afford. However, it came at a price that I could justify and it was a good price. It's a solid machine and I don't go in for any of the bells and whistles, so to speak. I want something that's going to cook.

Before we purchased a range from Viking Ranges, my husband knew about the product and liked it. It was due to the company's name and because we liked the look of their product, that we went with them. We got the fridge, the oven, and the range. The range that we got is good. We haven't had any issues yet with it. We've just started using it about a month ago because we have just moved into the house which was previously under construction. For the last month, the range has been working fine.

We were looking for a range on the higher end, more top-of-the-line, and there were only a few that we looked at, but we chose Viking Ranges for the reliability. I liked that they were manufactured in the U.S. However, I'm really disappointed because we can't get someone to come and help fix it. Ever since it was installed, it's been running really hot. We have liquid propane and we've already had three people come out and look at it because I love to cook, which is why we invested in the stove. I'm the only one who can cook on it because it's so hot and can't get to simmer. It's low is boiling and there's no way to get it turned down.

We went with Viking because we felt they had a good reputation and I love the whole look of the range. It's a real sturdy unit. However, the first range we got had to be replaced because of a wiring issue. The salespeople, realizing that we are novice and have never worked with a semi-professional range, should have made us aware of that there were many different types of mechanisms. We were unaware of the product. That was bad enough but when we ordered an accessory, it rattled and was horrible we just sent it back to the company. We have had so many issues with the range, it's ridiculous. Viking brought us out a new oven, but it was a big deal bringing it up two storeys and is very heavy. It's also very hot when cooking and I wasn't prepared of the heat that comes out of it. The vent definitely needs some help and people need to be aware of the heat, especially if they have a smaller kitchen since it's really hot.

Zamoiski at one time was a distributor of Viking appliances and that's how I came to know Viking because I worked at Zamoiski. It's my second Viking. They're made well, and they're reliable. The people who installed it was great and the people that are authorized servicers are fine. It's an expensive toy to have in your house but it's good stove to have.

I'm interested in cooking, so I've known about Viking Ranges for years. I've only had the range about two months but I'm very happy so far. It's simple but it heats up quickly and consistently. I got it in Nebraska Furniture Mart. They were very nice and one of the guys who had been around a while was very knowledgeable about the product.

I liked the way Viking looked better than Wolf. My whole kitchen is Viking, except for the refrigerator. The range is great looking. The oven and the griddle is nice. However, I've had three problems with the range already and we haven't even had it installed for three months. I've got parts on order for about six weeks now. For the amount of money that I spent for these things, the customer service part should be excellent. Support is very poor. Viking has a hell of a product, but their customer service is what's killing them.

I built a house and the Viking appliances look fantastic. However I haven't even turned them on. Their looks is like Rolls-Royce. Everybody who walks in says they're great. However, I do have a little issue with a couple of burners. But outside of that, everything looks fantastic. A couple of small pieces had a couple of little scratches but my daughter called them and somebody is going to take care of them. Everything is good.

I am a advocate of buying American-made every chance I get. So, I was excited that our new place was equipped with all Viking appliances. That being said, I have been very disappointed with all of our Viking appliances, and wish we had something else. As we speak, our dishwasher is making an obnoxious beeping sound. It will not stop. It has been going on for an entire day. I have tried disconnecting, shutting of the main power switch--everything, but to no avail. Dishes are piling up and I am just angry at this stupid machine. What is the point of this stupid design flaw? What is the beep telling me and why can't I shut the stupid thing off.

Our Viking Range is wonderful. We purchased it from Eastbank, and the people there were very good in terms of the installation and explaining all the features so that we can make an informed decision. I like the ease of cleaning it. When something bubbles or spills over the cooktop, it's easy to clean it. There aren't a lot of grooves where food can get stuck in. The only downside is that the oven has two knobs. One of them turns the oven and the other is for the temperature. It's a little counter-intuitive and not easy to see. Other than that, our experience has been very good.

Most of the Viking items we've had are in our Florida house which is of a quality where I would put Viking products in. The range has been great. It's the second range my wife and I had purchased from the company and at this point, if I had to buy a third one, I would buy one from them again. We're in the middle of a couple of warranty things that they are taking care of. Dealing with their customer service crew at this point, I would say that I could not ask for more. In fact, last week, I sent back an email because their customer service person reached out to find out if we had success in getting the appliance repair people to take a look at the product, and the Viking people are very gracious in the way they take care of problems which is a nice thing. They've got the parts ordered already. I am very pleased with Viking Ranges. I hope they'd be really good people which they seem to be.

I have had friends who’ve had Viking and I'm in the design/decorating business so I'm familiar with them. Everything so far is good. When I first bought a Viking, there was a hitch with the broiler but they came out and the lighter thing in there was defective so they swapped that out and it seems to be working. I love my stove and my ovens. What I have baked in there has been amazing. It's quite a machine.

I really like my Viking range. They’ve updated them over the years and tried to make them a little bit easier to clean since this is not self-cleaning type which is fine with me. It's very even cooking and heats up quickly. I like that it's sturdy. The grates are really heavy and I know that they're solid and not going to bend on me. The salesperson did a great job and was very helpful. I had a huge double oven that had a grill on it. It worked really well, and I really liked it. I only had it serviced once. It was having a little trouble igniting. The sparks would fly but it wouldn't ignite. Some guy came out and fixed it and it was fine ever since.

I like my Viking range. We’re having a little bit of trouble getting it adjusted properly. Some of the dials to adjust the flame stick. It just seems to take a long time to get everything right. We're waiting on parts and it seems to be a waiting game with Viking. We have a serviceman working on it. But it's a good range and I really have no problems with it. We also have a Viking dishwasher and a microwave. The dishwasher does its job but I really don't like the microwave. You have to open the door to program it and the inside is small.

We went to Pacific Sales to look at Viking Ranges. The girl there showed us the different kinds in there. We were contemplating which one to get then she said there was a sliding range up front that's got a dent on the side but we won't see. It was also half-priced, so we bought it. My wife says the range seems to work very well. The heat is very even on the burners. It has good quality except for a couple of things. We've already had a repair done on it when one burner didn't work. Then the back part of one of the sliding racks on the inside is broken. It's on back order because they don't have it so we're waiting to get that. Besides that, we have another Viking product over the oven or stove microwave with the fan and that seems to work well.

My wife wanted a Viking from years back. We liked the quality and professional look of the range. If the chefs use it, there's got to be something to it. We knew what we wanted and their team got it for us. It's an excellent machine. It's our first gas stove and we've only had it for two months but everything is working as expected and as advertised.

I picked the Viking range because one, it was the recommendation from the appliance salesperson that I was buying from. And then two, it came with a package deal with the dishwasher although I upgraded that anyway. The third one is simply its aesthetics and capabilities. It's been excellent so far.

I've had Viking in a previous home 15 years ago. At that time, I liked it better than anything else that was comparable of the professional series. However, there's one thing that some of the other ranges have that Viking didn’t and maybe still doesn’t have, and that’s different sized burners. My wife makes espresso every morning with the little Italian coffee pot, and all of the flame diameters are bigger than the actual espresso pot that we're using. So we have to put it on the side and it uses about a third of the flame and two-thirds that has nothing. I know that some other brands have ones where the back burners are small. It’s the only thing that I wish was different. But I like that Viking is sturdy and uses gas.

We've had Viking Range for 18 years and aside from some routine wear and tear, we like the way they perform. My wife's a serious amateur cook and she thinks that they're a great product. She's able to accurately control the flame and the temperature with it than the old one. However, when we decided to make the purchase a few days after we went to their showroom, we were told that they had a three-week backlog of installations due to the limited installers even though they had the product in inventory. Then we got called back a few weeks after that and said that they didn't have the product in inventory and they had a shipment coming in. But it will come in after the agreed install date, so they added another three or four days to make sure that the shipment had come in. It ended up almost a month before we got the product turned on at the house from when we saw it on the showroom floor which was unreasonable for us.

We have had a Viking range for almost our entire married life. We lost our range in the tornado the day after Christmas, and we did not rebuild. We bought another house. The range that we had in here was an LG and it was a piece of crap. I had to turn off the air conditioning because the gas burner would blow the flame to the right and it wouldn't heat anything. The broiler never got hot enough. I could put my hand under it. It did not do anything it was supposed to do. So, we went back to a Viking.

I like how Viking Ranges cook. I bought my last range from them and the people at the dealer were okay. The quality, so far, is good. But I have a little bit of a problem with the door. There are two plugs holding it in and if I pull it out in a certain way, it comes right out of the hinge. They should add a heavier duty one. Other than that, I'd recommend Viking.

We used to have a business and we've seen Viking before commercially so that’s why we chose it residentially. It's American-made and we're happy with it. When it arrived, there was some minor damage to it, we saw discoloration on it and we had a repairman out within days. Viking responded well and quickly. It was a display model and that's why we got a deep cut on it. We're not sure if the damage was because of the quality control or the fact that it was a floor model. It also could have been through the delivery. When the repairman came back later, he found there were some scratched parts that he tried to polish out but he eventually ordered new parts. The repairman said it may take a month before we get all the parts, but that's fine.

I like my Viking Range very much. I looked at Wolf and a couple of other brands and I just liked Viking’s clean look. I also liked that fact that I could get the eight-burner without the griddle. I didn't want the griddle and not all of them have that option. There's one feature about it that is completely lacking. I don't understand who designed this range. There's no clock or timer on it and that's the goofiest thing I've ever seen. Why wouldn't I have a timer on this when I can time my cakes and everything that I'm cooking and a clock so I can see?

One of the selling points of the house for my wife and I was that it had Viking appliances in it. Viking has an excellent reputation and it would be my choice. They look so beautiful and they work so well, so we're very happy with them. We like the quality too, however, we're having a problem with one of the burners. We've sent in the registration paperwork and took the numbers right off of the appliances. We have to go through our building contractor since it's under the one-year house warranty. They are supposed to be contacting Viking to set up an appointment for them to come out and look at the Viking cooktop and see what the problem is. Another issue we encountered was with the registration. We were told everything is verified except for either the microwave or the stove. Other than that we always recommend Viking.

My wife and I purchased a Viking 36", four Burners, approximately 18 years ago. The range worked fine for most of the years. Recently the oven door started giving us problems, door would come off its clips, as it turns out the clips on the sides of the inner oven door are no longer manufactured. The oven door for this model is no longer manufactured. In short, we have a range that does not have a door. When you pay $5000.00 for a product, this should not be a large company's response. " BUY A NEW RANGE". It will clearly not be a Viking.

I have been doing some online research for a while on professional cooktops and was looking at Viking and Wolf. I liked the style and the look of Viking and from the reviews that I got, it sounded like they provided superior customer service and they backed their products 100%. I feel that the quality is really good too. But presently, I'm running into an issue because the installer didn't install the unit properly so I haven't been able to use my oven. They had it plugged into a 120-outlet while my oven requires a 240. We're anxious to really try the oven but it's not getting powered enough. But as far as the gas part or the top of the 40-inch range, it's phenomenal and we totally love it. There is consistent flame starting off the burners, there's consistent heat, and it's quick how I'm able to whip up a meal. I wish I would have bought one sooner.

I haven't used my Viking range enough yet, but the product quality is great. The team dealer was good and I'd recommend them.

I'm 59 years old and have been cooking forever and I always prefer a gas range. Part of the reason I chose a Viking was its design. We had a GE before that had some problems with its electronic components, and I was sick of replacing that card. And it happened two times and so I wanted something a little bit more simple. I'm very satisfied with my Viking range. Its convection works great and it did everything it was supposed to do. I also liked the design of the inside oven of the Viking range and how easily the wire shelves slid out. It felt very stable and nice. Then there's the simmer feature where I can really bring the temp down low. It is awesome because not all ranges go quite low enough. I like the control that I have on that. I also like its sleekness. It doesn't have a whole bunch of electronic stuff because I don't need all that stuff on my range. I just want to cook with it.

We bought our Viking 6-burner range used, with very low usage on it. It looked all pretty with the stainless parts, and worked well... for a year or two. After a while, I've noticed the lack of stainless parts and fasteners where it matters. This thing is just a rust-bucket. We live in an area where steel is not particularly prone to corrosion - the lousy materials are to blame. Rusty, creaky door hinges (maybe that is why our door actually stays closed :-o). Rotting gas oven burner. The pan under the grates has rust-through. On and on. If I thought this was a long-term keeper, I'd order a truckload of igniters for the oven, as they go out regularly. If I had to pay someone to work on this, it would be much cheaper to buy something else. Rubbish! I'd rather have an old 55-gallon drum and scrap wood than another one of these.

I'm a furniture upholsterer, so I have a lot of friends that are decorators. I go inside other houses when they decorate and I see the Viking ranges and I like it. At Costco, they have NXR, which is almost the same range but the reviews are really bad. The quality of my Viking range is excellent and I've got what I need for this moment. This is the first time I bought a range and it's a nice piece. It's unbelievable.

I just built a $150,000,000 house last year which I don't live in but I had remodeled my kitchen in 2000 and the Viking Range hood went in and I just knew I wanted to put the Viking stove under it. There was no reason to, everything was working and I quite frankly, forgot all about it and bought another house. I have a second home now but then the stove stopped working. Since I already have the range hood, which I love, I bought the stove to go with it. This is a very high-end appliance city so if someone has this problem I go, "What a difficult position to be put in."

I do a lot of cooking so I was looking for something that was more durable than the normal retail types of range. My brother and sister have Viking Range for 15 years before they started having any issues with it. My sister does a lot of commercial type of cooking and baking which is a real testament to its durability. Its quality is good for the most part. However, I have a unit that has a griddle in the middle and we find that difficult to clean. When we use the griddle, there's a lot of splashing and the whole top gets soiled. Just because of that, I don't use it sometimes and I'd go back to a frying pan. And if I'm cooking something in a frying pan, it will then splash over onto the griddle. I have no type of covering for it so it gets soiled.

I've known about Viking for years and the choice for the purchase was a toss-up between a Viking and a Wolf but I liked the design of the Viking better. I was redoing my kitchen and I wanted something very attractive in there and yet functional. I did my hardware in brass and silver and the rim of the burner was stainless and I would love to be able to have a little bit more brass on the outside. I noticed some of the higher end range that had the controls on the front and handle and doesn't have a combination of the brass and the stainless. So, I went online this week to see whether or not there were parts that I could buy and swap out for mine. I really don't cook very much but I like the look.

I needed a particular oven size and Viking Range has them. I like the burners to their double oven. but we're now on range number 4. Their corporate guy came out when we had a problem and he solved it. After we got through the the second one, we were good. We had good help at solving the problem. As a matter of fact, they cut the manufacturing down on them until they figure out what's wrong.

My Viking is about a year old, and within this first year, I've had to replace an igniter for the griddle on the top and the bulbs for all the lights in the front. I've found that the preheating cycle on these ovens is extraordinarily long compared to most other ovens. I don't like the feature that while it's preheating, you can't put anything in because it will just scald it. There are some ovens that even during the preheating cycle, you can start heating up something or put your food in there. I do all my baking in my $500 gas oven because I just turn it on and I stick my stuff in. But I don't even use the oven of the Viking because it takes about 20 minutes just to preheat. I can't put anything in until the light turns off and it's ready.

I've had one Viking Range for about 16 years prior to my new one. I had no problem with it and it cooks very nice. The igniters on the old range I just got rid of gave up too soon. The temperature is true to the setting and really is dependable. I like the way it cooks in every way. It makes me feel like I'm cooking like a chef and everybody that comes in remarks on how nice it looks in the kitchen.

I wanted to get a Wolf Range, but my brick vent was one-quarter of an inch too big. We tried to shave it, but it wouldn't work. It had to be a 60-inch range so I went online and found Viking Ranges. They had the features that I liked, specifically the grill, the griddle, and the two separate ovens and convection current. I've had it for a month now and it's been great. I bought it from Texas Appliance and they handle the Wolf, Thermador, etc, but Viking has the best features.

My 8 year old refrigerator had a failed compressor. Viking has authorized only one company to do repairs so they charged about $580 an hour to replace it. $91 for brazing and freon... And tax. The total $678.28. I agree that there are costs like travel time, tools, truck costs, skill and experience have to be understood. My problem is the monopoly, lack of choice and attitude that makes a company to believe they own you and what choice do you have. I suspect the Viking gets a percentage. That's a false warranty. I will never recommend Viking to anyone.

We did a total kitchen remodel and unfortunately learned a difficult lesson... Don't buy Electrolux or Viking appliances. We purchased the Viking Professional 36" Gas Cooktop with 6 Burners and the Viking Professional 36" Downdraft Vent and 500 CFM Internal Blower. The cooktop should be rated anything but professional and the downdraft is a piece of junk. The circuit panel (controlling the raising and lowering of the vent and the exhaust speed) has gone out umpteen times. It was almost ok when it was under warranty; however, it's cost us a small fortune to have it continuously repaired by a "certified Viking repair specialist". Once, the repairman was here for over two and a half hours and then gave up and said he couldn't figure it out. Our downdraft is currently in operation, thanks to my husband and a piece of a toothpick inserted in the circuit panel. I'll never purchase Viking again.

Purchased the Viking Professional 36" Gas Cooktop with 6 Burners for my kitchen island along with the Viking Pro Downdraft (another total disappointment). It looks great; however, in my opinion and from my experience, it is certainly not professional quality. The stainless scratches easily, the rubber pads on the burner grates fell off within the first year and you can't purchase replacements... You have to purchase all new grates at a significant expense.

Viking is considered a high-quality range and we got it for its looks and reputation. We purchased one for our apartment in Florida. I would rather have a gas range but our condominium has a requirement for only electric. I am not a big electric fan but it seems to work fine. The dealer did a good job.

I've always been a Viking fan. I've had the Viking Range for many years. The dealer got it installed and then one of the igniters was an issue - the small didn't light all the way. So you'd get a bad gas smell coming out of there but they got it fixed. I like the quality of the Viking Range, the BTUs being my favorite.

I had a problem with my oven and it took forever for Viking to replace it. I bought a brand new Viking and the latch never closed properly. It took months and I still didn't have the part for them to fix the door properly. So, for months, I had a chair against the door. And then due to the door not being closed properly, it burned out a major thing. I called the regional office and they finally replaced it. When you're paying for a $6,000 stove, I don't want it to break within the first two months and then they say, "Oh, we'll just replace that." It was ridiculous. It wasn't pleasant but we made it through.

We like the price and quality of Viking. Their salesperson was great, too. However, we had some issues with delivery where some of the product was damaged. The microwave was damaged twice, but they replaced it. And the quality of the Viking range is great. We bought an extended warranty which we haven't used yet. The one knob on the range currently sticks. But we haven't called to have it checked out yet. But the range works well. I also like the shelf inside the range that slides out and in, and that the stove heats up so good that I can save dollars for the heat. We were so used to Kenmore products where I had to keep everything wide open to cook. Viking range is super. I couldn't ask for anything better. We also bought one of their first refrigerators. But the refrigerator we bought hadn’t been manufactured yet, so we had to wait about a month before we got our refrigerator.

Wanted a high quality stove top to replace an older GE. Decided on this 5 burner Viking (rvgc3365bss). Performs well but for the cost the SS quality could be better. Biggest problem is keeping it clean. You must clean the stainless every time it is used! If you don't you have a huge problem cleaning it the next day. The quality of the stainless steel finish is very disappointing for this price range.

I do a lot of cooking and I wanted a range that's really good. I ran into Viking on the internet. And then, I went to appliance stores to look for them. I got one and I love it. My Viking Range cooks so much faster than whatever I had before. I got the one that has the gas on top, because I want a gas range. I like the electric below and the roll out shelves that has it in there. They'll pull out heavy stuff.

Viking Ranges is the absolute worst. I started May 15th trying to get two sets of two products and they were finally installed yesterday. So, it was three months to get these products. And I couldn't use my oven because the door wouldn't close. And twice, the wrong parts were sent. They even said they would definitely get the correct parts to me via mail but I never got them, so then I went to customer service. Awful. I got the right parts only on the third time because I called the customer service woman who was terrific and helped me as much as she could. I've also called an appliance dealership that I work with in Pennsylvania and talked to the repair people here in New York who sell Viking and they have both said they're not recommending anybody to buy Viking anymore because their repairs are so awful.

I have a range, a refrigerator and a vent from Viking, but I'm not happy with my gas range because it seems to cook unevenly.

Everybody says that Viking Ranges are the best ones. I bought my range from ACT Appliances and we love it. Their team was very pleasant and knew what they were talking about.

I'm from Mississippi so it's not hard to hear about Viking Ranges here. I wanted to support a homegrown company and I cook a lot and have heard good reviews about it. I also had some friends that had them and enjoyed them. I appreciate the way if I spilled something on the top of the stove or something overflows that has a lid on it, the cleanup on that is not bad. It's pretty easy for me to clean up compared to the last stove combination I had.

I've used Viking Ranges before at my friends' houses. They also had the most options for what we were looking for. So far, the quality has been excellent. I like the griddle section that takes up two burners where I can cook tortillas or pancakes as an option. It's easy to switch in and out. We love our Viking range.

We have a lot of problems with with Viking Range. First, it was smelling gas and everybody who came in our home told me they smell gas. We turned it on and the stove almost blew up on us. We got scared so we took it off and called the National Grid to come fix it. We had to turn off the gas. That stove is going to kill me and my children, and Viking is not doing anything. We can’t even cook. We buy food every single day and it's not fair. We never expected to spend so much money to get that result from them. It's really bad and it’s stressing out my daughter. I am not going to pay them and I don’t care if our credit goes bad. They're not getting any money from me. I don’t care what goes on. When we want to exchange a part, they did not want to. They should take the whole damn thing out. I don’t want it and don’t want anything concerning Viking anymore.

I like Viking's quality, and bought a range from a guy in Israel. So far, the range has been fine and the quality of the product is great.

I'm in the culinary industry and I always knew that I wanted a more professional series. I knew Viking was a good way to go because they have a great reputation. I like my Viking range and I've been happy with it. It has a better coverage on the burners which I love. They burn higher more than the average range. My water boils faster and food cooks faster. We had a few bumps in the beginning but I'm okay now. I also had a good experience with their dealer. They were professional and had good knowledge of the products. When I had issues, they were pretty very responsive and directed me to the right places.

The Viking range has all the features I wanted and a good reputation for being a quality product. It lasts a long time with not a lot of maintenance issues. We wanted a blue range to match our blue kitchen, so we got a custom one. The first one that we received was a disaster. It never worked from the minute we got it. The spring on the door was damaged so the oven never shut properly. Every time it got up to a high temperature, it would drop suddenly down and just remain there. Every day, they sent a bunch of people out to look at it and the whole process was annoying.

I was unhappy with Viking Range. It wouldn't hold temperature and it was serviced a number of times by a variety of authorized service agents and it cooks extraordinarily a long time to get it to function the way one would expect a range should. It took many months to get it working. So, the low point definitely was that the initial manufacturing quality was way out of alignment and I expected a lot more out from it being a full type model range. My experience with it has been rough. But I like its center burners, coupled with after the fact we acquired an integrated griddle piece that sits on top, which I'm guessing Viking did use some mileage with that kind of burner.

The Vikings Range was already in my fourth house when I bought it in September 2015. The range, including the oven, gets hot super super fast and that concerns me because it cooks food so fast. When I scramble eggs, the estimated time is half of what it would normally take. I'm concerned about burning and fires so I have to watch it. It's almost short of a microwave, and because of that it creates potential danger.

I like the look of the Viking range and its excellent quality. I also like that it's gas and the heat is off and on quick. I'd recommend them.

I purchased the Viking range from a retailer that had ordered it for another customer and they had ordered it in black. When it arrived, the customer decided they didn't want it so the retailer was stuck with this 60-inch black range that's why I was able to get a good price on it. It's a sharp-looking product and what I did was ordered the stainless steel panels from the Viking authorized supplier out of the Southeast. However, I was disappointed that the order was botched the first time.

I liked the way that the Viking Range looks specifically the top of it. I bought one at Metro Appliances and it's great. However, I don't think the trash compactor and the ice maker are what I've paid for. I've had KitchenAid before, and they're much better than the Viking trash compactor and ice maker.

We've seen Viking Range in model kitchens and we decided to purchase from them because of the reputation of the range and its looks. We got the range, refrigerator, microwave, dishwasher, range hood. We ordered them online from Elite Appliance three years ago. We had them shipped to us, and then the contractor installed them.

Me and my wife decided to get a Viking Range because of the build quality and simplicity. We like it better based on appearance and what our relatives told us of their experiences. However I had a bad experience with the dealer. They told me at that time I purchased that if I'm not ready to put a delivery, I can have this range later. Several months later when I was ready, my dealer all of a sudden told me that they cannot deliver Viking anymore. There was some sort of disagreement and they couldn't sell Viking anymore because Viking specifically prohibited this dealer from selling their brand. I actually lost money because Viking raised the price by that time and the dealer referred me to a different dealer and promised that they will give the same price. But the new dealer couldn't provide the same price.

WARNING!! YOU ARE ABOUT TO MAKE THE WORST DECISION OF YOUR LIFE IF YOU DECIDE TO BUY A VIKING APPLIANCE!! Keep reading: DO NOT waste your money!! We had a KitchenAid range/oven that lasted for years. Got tired of its look and decided to spend a lot more to show off our brand new renovated kitchen. So we went with Viking – possibly the worst mistake of my life! For starters the rubber feet on the top grates kept falling off. Then the oven racks stopped sliding followed by the electronic ignition never going off after the burner was started. Made a huge stink at PC Richard and they finally got Viking to send a technician. Needless to say that sent an independent service company who only showed up TWO weeks after we opened the service call. They replaced the grates and oven shelves... which lasted only a month!!

I liked the price of Viking Range for the model that we wanted. It was something that wasn't out of our price range for a high-end appliance so it's affordable. Certain things certainly cook better but its performance has been good and easy to use. I really enjoy how the convection cooks. I don't really have any complaints about it. The Viking dealer team was great, helpful, and accommodating. It's been a good overall experience so far.

I like the qualities that the Viking Range has as well as the look. I chose it since I wanted more of an industrial look in my kitchen and a product that was mostly made in America. But I had a little disappointment. When the range was installed, it wasn't installed appropriately. I think it was set to propane when my home is on natural gas. Beyond that, I had to have four service calls because the oven was not working properly. It would come to temperature and then it would just shut off.

The quality of the Viking stove is not up to the price that I paid it for. The quality is extremely poor. I've had numerous problems with it and working with the company for any issues that I've had has been extremely difficult and poor. They're not very helpful and I've given up working with them. Be very leery with Viking.

I've used Viking Ranges in the last 2-3 houses that I've owned over the years. During the first purchase, I was looking for a commercial type range. I investigated what ranges were available so I looked at consumer ratings and decided to purchase Viking. I never had a problem with the first Viking that I owned. However, I had a problem with quality with the latest one I've purchased. I had a technician come out for 5-6 times and when we still couldn't get it resolved. I called them and they offered to replace it.

The Viking range fits nicely in my kitchen. The convection oven is my favorite. Moreover, the reps at my Viking dealer were great. The only problem I have with the range is one of the knobs is a little scratchy to rotate.

Viking Range have had the reputation for quite a few years and we had looked at various ranges and Viking Range fall under the affordable price range. I expected the best quality from it when I bought it and it's good because it didn't have a lot of electronics and would last me a lifetime, but our first range experience did not go so well. I was very disappointed its oven died after about a year and a half. I was glad I had an extended warranty on it because otherwise, it wouldn't have been covered at all and I would've been out the entire amount. But after nine service calls, it could not be repaired. Viking then replaced it with a new model because the model of our first range wasn't available anymore. Since then, the stove we have now has been working fine. We've had it for about a year and a half now. The variety of the temperature using grade on it is the best about it. I can get down to a nice low simmer.

20 years ago we went with a Vulcan, a true industrial appliance and after years with that, we decided that we wanted something more refined. Viking Range's features and design fit what we wanted so we bought it. I wish it was more affordable but we love it. I have three favorite features of the range. One is the thermostatic griddle because that was one of the big things that the Vulcan did not have. We had the combination broiler griddle so we had to manually manage the temperature on the griddle, which was a ridiculous amount of effort. Thus we didn't use it much. Having the thermostatic griddle now makes it very usable because it makes it simple - turn it on, set the temperature, wait 10 minutes and cook. Another favorite feature is the convection. I use it almost all the time. The last one is actually an accessory but I do really like it and that's having the wok grate.

Viking's range is a great product for the price. Its quality is beautiful. I also like the look of it. Its six burners have been my favorite since I get a true heat and I do a lot of cooking.

I've known about Viking Ranges for years. I wanted a six-range top, so we went out and look at them at ABT and they seemed to have the cleanest look. They had somebody who comes out especially for Viking who was very knowledgeable. When we first got it, it wouldn't go on properly so somebody came out and adjusted it. Then when I clean and put the pieces back together, one or two of the jets would flare. Also, when I put it down on low, I get this ticking sound which means that the gas is not coming through properly. It is also a little crowded, so I have to remove one rack to get anything big in. But other than that, I really like the quality.

Dana is the cook in the family and he’s done lots of research on the Viking company. We also visited many stores and tried many models. This is his second stove. He originally had the 36-inch that was black with brass trim all over it and that’s what he really wanted to get this time. The oven enameling of the first range flaked off, so they had to replace it for us. The dealer was great and customer service has been very good.

We went to Best Buy and saw Viking there. We chose them based on what we saw and the recommendation of the salesperson and then compared the burners and the size that we had and that’s why we purchased it. When we first got this stove in, a piece of sealing in the oven door between the glass was loose and we had to wait for that to get replaced. There was a dent in the bottom frame. Viking wouldn’t automatically replace the stove outright. They wanted to send some service guy over and it took almost six weeks to get that taken care of.

We've always wanted a Viking range but just never got around to getting one. We finally did and we chose Viking over others because they used to be the gold standard. We thought that the Viking Range was a good one and I had a buddy that loves it too. I like the gas stove/electric oven option, it's the best of both worlds. I also love the quality. I thought I had an issue with the oven not being temperatured right and so I called the dealer. They came out immediately and it was calibrated properly. I was very impressed by their responsiveness.

We renovated our entire kitchen through P.C. Richards and we purchased Viking through them for our cooking range and I like the look of it. I was supposed to contact them because of two things. One is I was very disappointed aftermarket that I couldn't get a grill pan. We have a lot of company in our summer house and we cook a lot of eggs and bacon. I want a grill like the grill top that I could just put on. I called when we first got the range last year and they said they'll be coming out with it. I called again this year and they still haven't. The second thing is one of the burners got defective. It leaks, so we can't use them. It shoots up flames that could cause a fire. When you put it on low and then high, there are flames that really come out of it. But, other than that, we're very happy with our Viking Range.

I initially read about Viking Range on the internet and heard that they were good ranges from others' word-of-mouth. Then there was a lot of bad write-ups about Vikings from the service warranty, saying there were the ranges have a lot of breakdowns. I then found out that it was taken over by Milne whose goal was to improve on service and reliability, so I gave Viking a shot.

I've known about Viking for years and they suited the needs that we had at the time. They had everything we were looking for. Our experience with the salesperson was fine and the quality of the range was very good. I like the oven the best and it was nice to cook with. I'm very satisfied.

Control panel defective and not covered under warranty. The control panels for both the upper and lower oven burned out at the same time. We paid over $6,000 for this oven and we expected problem-free ownership. The ovens are rarely used as we don't often cook. So little use, and still the problem. We were told that Viking only warranties these parts for 2 yrs.

We purchased Viking D2 line (french door refrigerator, double wall oven, cooktop and dishwasher) for our new home and we moved in in February 2013. We have had nothing but problems with these products. We reported the microwave in 2014 to the authorized dealer that we purchased from. The front fascia was coming off every time we opened the door. After over a year of dealing with Viking representative, he came out and glued the door back on. He glued it incorrectly and now the buttons are protruding into the sockets and the front panel is still buckling on the front.

I am designing a kitchen renovation where the customer wants a Viking range plus exhaust hood. It is impossible to get any information from either local suppliers or Viking itself. For example, simple information as the dimensions of the warming shelf or how to connect and support the wall hood are not provided. Calls to Viking are unanswered. This speaks to the response of Viking to their potential customers - beware!

I have bought Viking cooktop on February 5, 2016. Since then I have to call repair guy at least 3 times. Issue started with rubber feet underneath grates. They keep falling off because not glued correctly. Every time after cleaning when I try to put the grates back on those rubber feet were fall off and grate would hit the stainless steel top. Gave them lots of scratches on them. So they came out and glued those feet and will replace the top which has not done yet. Second issue was knobs. They were placed poorly. They are getting stuck when you tried to turn off the flame.

I bought a Viking grill based on quality only to be very disappointed. After only 2.5 years the briquette support bar failed causing the trays to fall into the grill and crack. One of the briquette trays rusted through which is surprising as this is supposed to be a stainless steel part. The wiring harness for the lights and ignitors melted causing the wiring to short, a serious concern on a gas grill. The spark ignitor failed and needs to be replaced. The coatings on the grill bars failed causing the bars to begin to rust. Viking service refused to help stating that there is only a 2-year warranty on the parts. They have refused to return calls, making it very difficult to order replacement parts.

After 20 years in our home, we finally were able to build my dream kitchen with Viking Professional appliances. We've had multiple problems with the oven, refrigerator, and dishwasher. Both sides of the oven have broken and the igniters break from time-to-time, too. The repairman told me I wasn't turning it on properly. What? After calling him back several times, Viking finally agreed to replace it. The repairman tells me not to get the igniters wet. Ok, I got it. I don't do it. It's not me! The ice maker in the freezer is horrible. The water line freezes all the time. We've replaced the ice maker, added something to the unit to keep the water circulating, and not the water overfills. What a freaking mess it makes. The dishwasher is the worst ever made. It may or may not turn off. The repairman says to open it and let it dry out. Ok, but that doesn't work either. I won't even use it anymore. Viking Professional is terrible and has ruined my dream kitchen. :(

The King VI downdraft is a badly designed piece of equipment. It won't go up or down and the technician says it the problem with the switch and I need to replace the entire top panel which costs me $1000 including labor. Why can't I just replace the switch.

This dishwasher has been a lemon from the very beginning! Model #DDB325SS. For $1,499.00 you would expect a great dishwasher, but no... You will not get it. I noticed several of their dishwashers are being "recalled" but this one is not on the list and it should be. My experience with them is that they are slow to deliver repair service, blame the customer for the problem, do not respond and do not follow through with calls. My advice to you, the customer, is do not purchase anything Viking.

I was truly excited to build my first outdoor kitchen. Looking back I learned a lot regarding decisions I made on products and design. I knew of Viking and had seen the grills in apartments where they looked great. I purchased a 30" Viking natural gas grill, with porcelain grill, a 30" warmer, dual burner, storage, 15" refrigerator, 15" Ice Maker, with pump, and dual doors. The kitchen looked great, all shiny, but alas the beauty was only skin deep. The outdoor refrigerator and ice maker would only last 20 and 14 months respectively. The cost to get repaired by a certified technician would cost as much as it did new and warranty (for the older model) was only for a year (newer models have a longer warranty).

The oven will intermittently not cycle and reignite to maintain temperature. The range is now nearly the end of the warranty and replacement parts, motherboard, and gas valve have been on backorder for months. After numerous calls to the authorized service center over the past two and a half years, the problem is getting worse. Just last Saturday, a family dinner was ruined because the range shut off and refused to reignite. The next day, no problem, the oven fired right up. Overall we are very disappointed in the lack of quality, value, reliability, and factory support. We would not recommend purchasing Viking products, and will not in the future.

Bought into a high-end condo building in Washington, DC--with total Viking appliances. Unfortunately, my experience with Viking has been dismal. We have had a problem with the refrigerator, with the control board and compressor going out. A local Viking rep said they could deal with the problem in five weeks and a labor cost of $750. Talking to Viking, I was told that I would receive a callback within 24 or 48 hours. Six days and many follow-up calls later, I still have not heard a word from Viking. Totally disappointed and tending to tell them to scrap it and I'll buy a new refrigerator. They are totally unresponsive. Can you imagine what it's like to be without a refrigerator for five weeks? Apparently Viking does not care. I hope you will the care and not buy from Viking.

We've purchased a whole lot of Viking in our past two houses and I'm done. We bought an 8 burner dual fuel range when we remodeled our house. Within one month of when we could start using it, we had problems. In the 3 years since the remodel started, we've had service out a minimum of 10 times and they can't nail down a problem. They suggested keeping a log of issues which we did for a year. Showed dates and issues documenting a routine problem with the temperature not seeming right, uneven heating, self-cleaning doesn't work, pre-heat takes an hour and over fan takes more than an hour to turn off. Fixed several different pieces and STILL have such uneven heating that nearly everything comes out burned on the outer edges before the inner part will be cooked.

Viking oven quite beautiful blueberry blue, came with amazing home we purchased, number of problems in the 5 years we have been here. Currently the door to the small oven is hanging open, we cannot fix it. Called and left voice mail messages for the service manager and NO CALL BACKS. We cannot do business like this and are positively shocked that no one cares enough about such a valuable brand to look after maintaining or building the value. Sounds like it's almost game over from reading about other people's unfortunate experiences.

We have had our Viking stove for about 8-years (it was part of the home when we bought it) and if I could've replaced it after the first year... I would have. It's an overpriced over-hyped piece of junk. In the first year, we had 4-service calls on it. The cooktop grates were unbalanced and wobble. When you turned on the gas to full "high" it smelled of gas. Two of the knobs cracked and broke within a few months. We ordered - more than once - new grates, some of which were fine... some of which still wobbled. In response to our complaint about the gas smell we were told "just don't turn it on so high." I couldn't believe it! We had to BUY new knobs for a ridiculous price!

Have full 'Viking' kitchen - dual-fuel range, fridge/freezer, dishwasher. Difficulty in obtaining parts in Ireland, and would never, ever recommend Viking - anything - to anyone. All have had problems, but none more so, from day one, the range. Markers on dials rubbed off after months. Oven door has never fit flush and hinges squeaked/squealed whenever opened or closed. Often, could not open door parallel to floor. Finally replaced both door hinges - at astronomical customs charges for delivery from USA - only to find that self-clean function now not working. Self-clean circuit board described, variously, as 'no longer available' to 'obsolete, do not have' to 'maybe we're getting new manufacturer but don't know how or when' to 'sorry, no substitute recommended'.

Owned 36" Gas Range for 10 years, spent thousands on ongoing repairs. Reached out to BBB, Viking refused to respond. Sent three letter to Viking CEO. Never received a response. Attempted contact with several managers. No response. Notifying local appliance dealers carrying their products.

Spend over 20k for Viking Appliances, have had numerous issues with the refrigerator which they kept putting patches on until the wart he runs out and now the ice bucket and the ice maker is broken and Viking's response is always the product is out of warranty and they're more than happy to provide phone numbers to call for service which "you will have to pay out of pocket." The ice but care for the working refrigerator has been on back order and not available anywhere plus you are stuck paying over $500 for it. Viking appliances are supposed to be high end products with horrible customer service. They also tend to break down a lot. I request spending so much money on Viking appliances and would never do it again and would highly recommend anybody considering getting Viking products to stay away from it.

The current situation with Viking is an oven relay that has been backordered for over six weeks. Considering the poor quality of Viking appliances, their parts department should be overstocked. The Viking refrigerator is even worse. Egg bin door broken. Deli drawer (big drawer on bottom) broken twice. Have not replaced it yet because it costs over $500 for this plastic piece. Never will I buy Viking again and I tell anyone and everyone not to do so.

Stephen and I purchased a Viking kitchen package and the 5 year warranty in October 2010. We spent over $16,000.00 on your kitchen package. When the Viking range arrived we were extremely disappointed to discover the range rear panel exhaust fan was broke. Since then we have had repeated calls to the repair company for the same problem never to be resolved. The oven shuts off in the middle of cooking when at 425 degrees. The range will not go on until it cools down after 30-45 minutes. After the oven is turned off it makes a terrible loud noise. Our warranty has ran out and I will not pay out of pocket for repairs. That have been occurring since day one. I want my oven repaired as soon as possible. If no repair can be done then I would like a new range that works!

Viking 36 inch convection range. I prefer gas but we don't have that option, so I went with the electric convection model. I chose Viking because of their reputation. I am not a fan of this range. The 36 inch range has four burners with the smallest burners in the front. The right side burners can be used as a single cooking zone, but the heat isn't consistent. All of the burners adjust the temperature throughout cooking which I suppose is a good feature unless you're trying to boil water. The oven is noisy even without the convection. The oven is self cleaning but it takes 8 hours to go through the cycle!

Had Viking stove top for 3 years without any problems. One day spilled about 3 tablespoons of water over a flame adjuster knob which somehow shorted the wiring inside!!! Then it seems in the entire Northwest suburbs of Chicago, there is only ONE Viking authorized repair service. So you guessed it... they charge astronomical prices. Went to a highly peer-rated appliance repair service that was a lot less costly. They stated Viking is slow as snails in giving up replacement parts unless you work through their authorized repair shops. Sure enough, it's been almost 2 months without parts shipped. Don't buy Viking if living near Chicago.

We purchased a Viking double oven 10 years ago and it has never worked properly... Will burn backside of pizza, pie, any dish that isn't rotated by hand, so much for the convection. The cost to repair is quite expensive, especially if you do not live in a metropolitan area, due to lack of "Viking qualified" repairmen.

After reading some of the reviews, I guess I've gotten off easy with my fully Viking stocked kitchen, but nevertheless I feel compelled to add to the pile of one star ratings. Granted my Viking appliances are 10 years old, but having had GE and KitchenAid appliances, which last 20 years, my expectations are that if Viking is going to charge THAT much money for an oven, or a dishwasher, then it'll last even longer than the other brands. We had a year's worth of trouble with our oven burning everything before it finally exploded (literally). After 2 months Viking finally sent the right part. Oh, but they told the repairman to bend the piece to make it fit; even the repair man was incredulous.

8 years ago we did a total renovation to our kitchen and chose to put in a 48" Viking range/hood. This undoubtedly was our most expensive purchase. In the last 7 years I have had nothing but problems. 2 of the burners never light unless done with a match. I am now on my 3rd thermostat for the broiler, I have been waiting 3 MONTHS for this part... Again!!! The oven thermostat has been replaced 2 times. Of course these repairs have cost us $500-$1500. This has been the most disappointing purchase I have ever made. Terrible product and terrible customer service. Don't DO IT... Buy something that backs up its product for more than a year!!!

I have a full Viking Professional kitchen: 48" gas range, 48" refrigerator, 24" undercounter bev fridge, full height wine cellar, dishwasher, and a warming drawer. The range and the beverage fridge did not work from the day they were installed four and a half years ago. We asked for a new bev fridge and were told it was a production issue and a replacement part would be sent when the issue was fixed. So we had a non-working, brand new beverage refrigerator under our counter for at least three months before the replacement part was sent.

Purchased a 30 inch Viking gas range that was delivered Dec 9, 2015. The oven temperature was anywhere from 25 to 100 different from the dial reading--had to buy an oven thermometer to realize that it was the oven and not me. Service guy came out a month later and "recalibrated" it. Temperature was still 25 degrees different than the dial reading. Technician returned two weeks later and replaced the thermostat and "internal computer". Still 25 degrees discrepancy from the dial reading. Viking rep told me that I just needed to get "used" to the oven. A $6000 range should not perform this way. I was very persistent with rep calling and THEY WILL BE REFUNDING THE PURCHASE PRICE AND REMOVING THE OVEN!!! I am thrilled!

We moved into our brand new home in July of 2015, and we purchased all Viking. Stove panel went out twice in first month, refrigerator and now microwave panel. Very dissatisfied with length of time we waited for the parts over a month and we are in warranty default.

We bought a Viking oven three years ago and it's been one problem after another. The temperature controls are wonky, there was a gas leak (gas company had to come and turn it off) and the fan is much louder than other comparable high-end models. All in all, the oven is a huge disappointment and I would not recommend anyone buying it.

Bought a four burner stove top oven and microwave/oven. Microwave: Spring in handle broke, touch screen face faded, Viking logo smeared all over the front of microwave. The microwave completely died. Stove top: Impossible to get even flame, difficult to cook on low flame without annoying loud clicking sound. Spend your money elsewhere!

Purchased 2 Viking ovens in 2012, stopped work properly in about 10 months. Called Viking for service, found out Viking only warranty is for 6 months. Had a repair person come out, he said the parts would be around $500.00 for each main control boards to fix the problem. Tried using only the convection functions to do most of baking for several years. I did this only because I did not want to spend an additional $1,000. on these damn ovens. Now, the convection is out, called back repair, when everything is completely fixed on both ovens, we are looking at $1,600.00. I think Viking is truly an awful brand, they do not stand behind their products and part are expensive. Buyer beware!

I never used the oven and the first time I used it blow. I call the service center in Mexico and they send a supposed technician to fix it. He charges me 2000 USD. The next thing is that he leave the oven working with no interior light and the door with a lot of scratches. Then the oven worked for 20 min and it blows again and in the blow it make a short circuit in the microwave oven so now I have a completely destroyed oven and no microwave. I call the service and they say that they don't know me and the technician is dead. Honestly I will never buy a Viking in my whole life - is a cheap product.

My husband and I purchased a BRAND NEW Viking VDOF730 professional series double wall ovens with the french door. It was installed on December 21st 2015. It worked beautifully for 10 days. The bottom oven stopped working on December 31st 2015. Turning the bottom broiler or convection on and the oven still doesn't get over 150F. When I finally got through to Viking customer service this morning after a 30 minute wait on hold, they authorized appliance service to come out and 'fix it' on Wednesday, the day after we can no longer return the product. Let us hope that it keeps working afterwards.

Should have written this long time ago. Bought an electric stove top from Goemans in Mississauga, Ontario. Cost a fortune but wanted quality as installed in new granite, what a piece of **! The seal separated - fixed under warranty, large burner control failed - fixed under warranty. Less than a year later, seal split again followed by the same control valve failing, contacted Goeman's and Viking several times but they would not cover costs to repair. Why would anyone pay for this kind of repair? Fool me once, shame one you. Fool me twice... Zero stars... Crap product/Crap service.

The first range, a 36" open burner and the range hood, have been fine for 12 years. Surviving a move to a new house even. The dishwasher purchased at the same time started badly staining glassware & silver after a couple years. Viking said it was crappy dishwasher soap (phosphates removed) but the Bosch at our ranch did fine. Limeaway removed the staining temporarily. Inspected the racks and found the plastic coating cracked exposing the carbon wire core which was rusting. Viking said they'd happily sell me new racks for $450. Compared it to a neighbors' dishwashers, found it to be an Asko. Racks were less than half Viking's. Very Funny. 30" open burner gas stove at ranch would not light/stay lit. Viking said likely master propane regulator was bad (but fireplace & Rannai water heater worked fine).

We purchased several Viking "high end" appliances for a condominium about 6 years ago. I have never been so dissatisfied with an appliance line ever. We opted for induction cooktop as we could not do gas. It has been highly disappointing! All of the large burners have stopped working. First one about a year ago then two others less than 3 months apart. I was told by service rep for Viking the parts alone will be over $3,200. Are you kidding me? The elements usually burn out affecting same circuit. One large and one small burner share but our small burners work.

Viking six burner gas cooktop - I confess. I saw some of the bad reviews for Viking customer service and thought that out of the large number of sales, it is the angry customers who write reviews. But here I am. My appliance is still under warranty. I ordered a part on November 3rd. Weeks before Thanksgiving, the part is still not here and will not be here by Christmas. No one knows when it will be here. Not so much as a clue. The Viking customer service is really simply nonexistent. The part is "on back order." They "do not know when it will get to the factory." They have absolutely no sense of how disappointing it is not to be able to use a brand new kitchen for Thanksgiving or Christmas.

When we first took delivery of our Viking stove (double oven, 4 burners and grill) the larger of the two ovens didn't work and the computer motherboard had to be replaced. The company servicing it was great so the impact was minimal. Within the first few months, the black finish on the grease trough, although never used, started to peel, exposing the shiny metal underneath. Since it is so visible on top of the stove, I reached out to Brigade (the new name for Viking in Canada) for a replacement part, under warranty. After much waiting on hold, and back and forth emails, they agreed to send the replacement part.

I have a Viking gas stove that does not turn off and continues to heat until I have to turn off the electric at the circuit breaker. I have had this repaired just a few weeks ago and it is happening again. I have been waiting for a call back from Viking since Monday and this is dangerous. My husband has called many times daily. The oven thermometer read over 700 degrees. Viking will be responsible if something happens. Weeks without an oven is unacceptable when you pay almost $5000 for an oven. I want this fixed. If my house blows up, it is well documented that this is part of the recall and I have called you guys. I'm sure the insurance company would see Viking as responsible. Unacceptable!

I just sold my 30" Viking range (to a guy that refurbishes and resells them) and have never been so happy in my life! What a complete piece of crap and absolute horrible customer service. I purchased brand new in 2008 and after a couple years of moderate use the oven began to cycle off during cooking and would not cycle back on. I spent over $1000 with two different "Viking Authorized" repair companies to replace the computer control board, the thermostat, and sensor, only to have the exact same problem. Viking customer service provided me with zero help. The repair guys both told me that they encounter the same problem with countless Viking ranges. I'm giving Wolf a shot - hopefully they will be better. Buyer beware!

I am extremely frustrated with my viking appliances. We saved a long time to purchase the best I thought at the time to be viking. I purchased the microwave, dishwasher, and range. From the very first month I had nothing but problems!! I have never been able to use the stove. It had to be repaired from day one. Can't bake cookies - one side is done, the other burnt. What is sad is that I a have brand new stove and can't use it. Last Thanksgiving I had a half done turkey with 20 people waiting to eat dinner. This is after it was repaired for the 5th time.

I wanted to share a review of my Viking range because it was such a big investment. We purchased a gas sealed burner VGSC5304BBS range back in the fall of 2011. My wife loves to cook and she thought a Viking would last forever. She patiently waited over 10 years to buy her dream stove. We've had nothing but problems with both the broiler and the bottom burners. Both burners have required constant repairs and the broiler still won't light on the convection setting. We've had to replace the bottom oven pan because it had a broken weld and we replaced the convection fan cover because it was rubbing the fan.The stove looks nice and it definitely gives the impression of quality but its reliability is horrible. I filed a claim with the BBB but Viking refused to help me. Save your money and buy a different brand... any other brand. Also, it has been recalled twice for safety problems. Terrible investment at over $6k.

Constant repair of Viking vgic365-6bss range. One thing you can count on around the holidays is to work on this piece of ** range. I was sold on the idea of handing this down to generations to come. I would not wish this piece of ** to any of my children. Shop around and read reviews. Regrettable.

I purchased a new home with a Viking VWH3648SS "professional style" residential range hood to accompany the Viking Range that was installed below. It is fitted with a 1200CFM in-line blower. The package cost close to $2500 new. We use our kitchen daily for a family of 4. At the 8 year point, the lighting control knob began to loosen. Eventually, we called an "authorized" Viking Service provider called, "Mr. Appliance" They sent out a repairman who worked on the hood and seemed to have repaired the problem. But within three or four weeks, the knob came loose again. We called and the head honcho from Mr. Appliance came to fix the problem. We thought that was the end. Fast forward 5 years later and the knob loosens again. Not wanting to spend another several hundred dollars, I decided to address the problem myself. As an degreed engineer, I am not one to avoid a technical challenge.

After multiple service calls to repair/replaced the igniters on our Viking Professional Range, we now keep a fire starter on the range top to ignite the burners. Two local service companies will not warranty either the Viking igniters or their repair/replacement because igniter parts are consistently defective if they are even available from Viking Parts. Viking Ranges will not return our calls. Nice range with chronically defective parts that are impossible to repair/replace. After more than $1,700 in igniter repair/replacement, don't expect to light my stove without a fire stick. Remember, most Viking sales people are painfully aware of the problem but totally avoid the issue before you purchase the range.

Horrible service. Viking service is performed by 3rd party repair. It takes 2 weeks to get a repairman, they have NEVER had parts. Ordering parts takes 2-3 weeks. For the premium I paid for a Viking Appliance, the quality and service is very very poor. I absolutely HATE dealing with Viking and the pathetically inept customer service.

We purchased an expensive free standing gas range, model VGCC530-4BSS, because we were tired of having to fix our old electric range. From day one the front knobs got hot when the oven was on for a long period of time. We never really thought too much of it until just recently when the oven would quit working after being on for a while, for example, when cooking a turkey etc. Through my own investigation, along with limited help from Viking I figured out that the oven door doesn't seal at the top. There isn't an adjustment to rectify this problem.

I'm a kitchen and bath remodeling contractor and I installed a Viking rvgr3305bss 30" gas range and, it came with 2 out of 5 knobs, were missing inserts, and called, and was on hold forever. Then when I explained the problem, they said it was probably Best Buy's fault??? Luckily they are sending replacements but it's a problem that should not exist. They should check these out before shipping them. I've installed ranges from others that are a third the price and have much better quality - very disappointed. Might I mention this range cost $3,600. Buy Kenmore or Whirlpool, they are of much better quality.

We bought a house that needed to be updated and remodeled. We decided that the one thing we would splurge on was kitchen appliances. We purchased a range, hood, and dishwasher from Viking. From the moment we began the install, we were disappointed at every turn. For starters, the company sent the wrong metal bracket that attaches to the underside of the hood where the exhaust pipe attaches. It took them THREE MONTHS and three tries to send the right piece!

Just describing facts: you can judge if you want to go through this headache. Bought in 2011; Model # CVDSC548T64SS. First problem: noisy vibrating fan required between 2012 and 2013 several service. First replacement fan had same problem needing replacement again. Now, in 2015 (oven is just 4 years old!!) the Temperature selector switch not working. Needs to be replaced (cost 435 $ + tax + service call). The service company has had to change this part 4 times already for other customers. I called BRIGADE but they refuse to consider this a defect.

We have owned many Viking appliances over the years. Our most recent purchases have been a $5,000.00 freestanding gas range (VGSC530-4B) with 2 safety recall problems. Very inconvenient and required 2 days of my time to coordinate service people and repairs. Second, an undercounter microwave oven (VMOD240) which cost $1,300.00 and has a cheap plastic keypad. The finish started wearing off of the numbers within 18 months of normal use (by 2 people).

I never write reviews, but if I had known what I know now about VIKING, I would have gone with another brand and saved myself a lot of headache, as well as future ones I'm sure to develop due to ALL my kitchen appliances being VIKING. We buy high-end products. Why? Because these products are usually well made and come with excellent customer service, but not VIKING!!! Our oven just stopped working. We paid $200 for an outside technician to come take a look... twice, because VIKING failed to tell them the first time that this was a recall issue. Needless to say, we are now going into month 5 of not having a working stove! Numerous calls and all we get is the same runaround. "Part on backorder, will send out as soon as it's in." Takes 4 months for VIKING to get a part that was recalled by them! So no stove for who knows how much longer... a year! Never again will I buy a VIKING product!

The control panel needed to be replaced within two years because the letters and numbers had wiped off. The panel was replaced under the warranty but I assumed the problem was resolved. Within another two years the letters and numbers have again wiped away. When I called Viking I was told that the replacement panel would have the same problem and there was nothing they could do about it. Of course there was no longer a warranty. Now the hinges have failed which prevents the door from completely closing. I'm disappointed that I paid quite a sum to have this inferior product.

Nothing but disappointment. Self cleaning safety device broke immediately after we purchased it. Both hinges broke on the door almost burning my daughter as it fell to the floor burning hot. Repairs cost a fortune and side note... decals that show functions wore away after a year. If you love cooking like my family and want a quality stove steer away from Viking. Do some research before you spend $5,000.

I bought a 48" range, dishwasher, ice maker, refrigerator, beverage cooler and warming drawer from Viking 5 years ago. Everything but the warming drawer has stopped working and had to be repaired, several such as the dishwasher numerous times. I am convinced these products are the most poorly engineered and manufactured kitchen appliances on the market today! And very expensive to boot! My suggestion for anyone looking to buy new appliances for their home... STAY AWAY FROM VIKING!

We have a Viking Pro dual 6 burner range. Repair history, replaced igniter just out of warranty. Repaired burnt wiring (could have caused a fire!). Replaced oven door hinge. Now self cleaning has failed, and oven hinge has again failed. Yesterday the bottom oven heating element melted open. That's enough for us, I intend to put it out front with a lemon on top. Why anyone would buy from Viking after reading these posts is beyond me. I wish I had read them 8 years ago! Look at Consumer Reports, they no longer rate Viking.

Viking delivered an damaged range, door, control panel and vent. Took from June 19 until now July 25 and still refused to take back damage product. Was told Not their policy. They don't take back damaged, they send repair parts. Delivered a double door refrigerator which was also damaged. Basically they sell scratch and dents for full value and expect consumer to be satisfied. Their customer service representative was about as rude as you can get. The company will never be recommended by me and I will make it a point to tell everyone I know that they should NEVER consider a Viking appliance!!