TruGreen Lawn Care Reviews

The gentleman was very good and did a lot of work in the time he was here.

Very professional and courteous.

The derbies has been excellent. If I have questions that are either answered on the spot or by a return visit. If I notice something that does not look right I just call and they are back in 24/48 hours to evaluate the problem and fix it.

The man came to the house to tell us that he was here to apply the spray. He said his name was Jeff. He said he was here before so he knew where to apply the application. He was very nice. It didn't take very long. He covered everything he was suppose to. There are some weeds that need to be addressed. Next time, he needs to take care of it.

My lawn looks beautiful. Great experience using TruGreen.

Own lawn has never looked better. TruGreen people are prompt, courteous and always helpful to answer any questions we may have.

David ** exceeds all my expectations.

Each time I receive my scheduled lawn service, the appointed service technicians for my property are knowledgeable, professional, courteous, concerned, caring, & always render me superior service. Thanks.

I have been with TruGreen for over a year. I began calling about how badly the grass in my front yard was doing. I never received a return call, and missed the service tech each time he came by. Two weeks ago, I began calling to get someone to MEET me here to discuss the turf problems as my yard continued to deteriorate. I was told I'd receive a call by a manager. I phoned two more times that week only to be told they had my info and would call. I got a service ticket that showed the tech was here for 8 minutes. He did nothing to the yard (as noted) and left no recommendations. I called 3 more times and have yet to receive a return call or ANY response. I will not recommend TruGreen EVER, and will make sure to inform everyone I know how bad their service and customer care has been.

TRUGREEN does a good job on time and to the letter of agreement. Their service person is very courteous and thorough in dealing with the customers and doing his task. Thanks.

I would like to know when you are going to service my lawn further in advance.

I like our regular specialist who takes care of our lawn...very respectful and helpful. However, I would prefer that TruGreen not send out a replacement person to treat our lawn when the regular specialist is not available. I noticed that the replacement person does not treat all of the areas that they are supposed to and does not pay as much attention to our lawn like the regular specialist does.

Ken has been our lawn specialist for several years. Ken is very courteous, hardworking and dependable. We feel secure knowing that Ken will do a great job caring for our lawn whether we are home or away.

I have been completely satisfied with everyone at TruGreen for many years. I was with them when they were Barefoot Grass. So, that has been 25 to 30 years. I have never had any kind of problem and my grass looks great. I get many comments about how wonderful my lawn looks. I tell everyone I have TruGreen to thank. I am sure if I tried to put lawn care products down myself, it would be uneven or burned or just plain a waste of my time and money. I am completely satisfied with everything and everyone at TruGreen.

This company does a very good job of taking care of our trees and shrubs on a timely basis.

Has done wonders to my Lawn and will do wonders for you if you follow their recommendation. Thank you!

TruGreen did what they promised. My lawn became inundated with dollar and other weeds and now the lush and green St. Augustine has returned.

The only reason I stayed with TruGreen was because they gave me a person who cared, replaced Dave with Keith. This person is the best, always friendly, works hard, and I can see the change in my yard since he was here in 2013. Looking forward to his good service in the future!!!! Thanks Keith from Wixom, MI.

We think the specialist is doing a good job, we did think that he did the application awfully fast this last time. Apparently, we have had a change of specialists. We were home but didn't get to the door in time.

I like that we receive a phone call a day prior to the lawn service.

On 6/3/2014 around 12:15 pm, my pets were barking. I went out to the kennel to investigate and found TruGreen technician spraying my neighbors lawn. The wind gusts in this area were 32 mph. My pets, their kennel and some of my plants were exposed to the chemical do to the windy conditions and over spray. I now have to hose my kennel down to ensure this chemical is cleaned up. Why are they spraying toxic chemicals in those windy conditions. Who will replace my plants and what about the health risk to my pets!

Over the course of 12 months, Truegreen managed to kill my beautiful lush Scott's lawn that I had established over 13 years. A technician who used the wrong product killed the lawn and they admitted it and proceeded to areate and seed three times to get it right. Today, a tech arrived which confused me because someone was here last Tuesday and when I questioned why he was here he said to "fertilize".

I have been very pleased with my service for the past 4 years.

Mike ** does a great job on my lawn and because of him, I have the best lawn in my neighborhood.

After discussions with TruGreen (they called me), I agreed to upgrade and get the Aeration Service and had it scheduled. I needed to be home, since some utilities and water lines are close to the service. Waited all day. No Show. No Calls. Total silence. I called the multiple times, each time got an associate who would leave a "message". Again total silence. No calls. Called again the next day, the exact same thing! We will leave a message. They have NO idea what each are doing and block all attempts to reach your local service rep. I cancelled the service. The associate on the phone gave me the world famous "whatever" attitude, very rude. Having major weed issues also (they are scheduled to come tomorrow). AGAIN, I asked them to have the rep contact me.

I was out mowing my lawn when the service tech showed up to do my application. He politely told me he would rework his schedule in order to accommodate me and try to do some other houses nearby first. He did come back later that day and did the yard. He was very professional and spoke with me afterward about the condition of the lawn and what he had done. I was very impressed and appreciative.

TruGreen has taken care of our lawn for many years now (over 5). We have been very pleased with the service. The convenience of them simply coming when they need to, customizing treatments for the time of year and yard conditions and doing it without my needing to call them each time and arrange for a time. Works well and they do a great job with the yard.

Very personalized. The TruGreen turf application representative took time for an introduction and provide advice on a lawn issue. He -- Mike -- was diligent in his work and pleasantly knowledgeable.

Thomas **, I truly appreciate your workmanship and integrity. You are by far the most conscientious technician we have ever had and far more honest than who we had with Scotts Lawn Service several years ago. In fact, we decided to stay with your firm because of your servicing our lawn. I am confident with you and trust that we are receiving just what we pay for and in the appropriate manner. TruGreen should be proud to have you representing them, we are!!!

Trugreen of Wixom, MI is not concern with customer service. Trugreen had contacted me of offering me a lawn aeration that was conducted on May 20, 2014 but to my surprise. In an earlier phone conversation (sales call) I had with them for this particular service on April 7, 2014, I informed them that as a condition from them to conduct this service, they had to contact me a day before so I could mark each of my sprinkler heads for my in-ground irrigation system to avoid damage to the sprinkler from the aeration. I have been hesitant in the past to aerate my lawn for this reason and had not had done this process since having the sprinkler system installed. I had also discussed with Trugreen's customer service and should have any damages to my sprinkle system due to their aeration that they would be liable for damages. They did say that they would be liable should there be a problem of damaged sprinklers.

Great service on a regular basis by very professional and friendly technicians. I would highly recommend it to anyone wanting to upgrade the appearance of their lawn.

We had a beautiful zoysia lawn that had a small weed problem, so I hired Trugreen. One year later the grass is dead and the weeds are thriving. I have called repeatedly and requested to speak to a manager. I have not yet received a call from a manager. I am scheduled to have a visit from someone (position unknown) on Tuesday. Scheduler said,"I will let him know that it is important that he show up." I guess not showing up is an option. I have since learned that Trugreen has killed more than one lawn on the street. I deeply regret ever using Trugreen.

We have been with Trugreen for a few years now and have been completely satisfied with their service and products. They always send a competent specialist who is very knowledgeable. I highly recommend! My grass and trees have NEVER looked better!!!

TruGreen is the best money spent for my lawn always looks green, no weeds and Bermuda is kept under control. I pay by the year and forget about having to treat my yard during each season. I live in a small town and live on a very well traveled street. Several of my friends in past year have complimented how well my yard always looks and how green my lawn is. I would recommend this service to anyone. TruGreen was also prompt and professional when I called them a year ago in a panic because a weed had infested my lawns and I was so frustrated trying everything to bring it under control. After several treatments in a one month time span, they had it under control and now I have no worries and each season I am informed TruGreen will be treating my yard and I just go on with my busy life.

AWESOME service and the results are equally awesome.

Trugreen services my yard on a regular basis and I would have no other company perform it.

TruGreen has done an excellent job with our lawn! There are practically no weeds anywhere and the specialist is friendly and does a great job. TruGreen provides a great value for its services and they always let me know the day before they will arrive to treat the lawn. Thanks!

I am totally impressed with the way my lawn looks. I would recommend TruGreen Lawn Care to as many people as I can. Worth every red cent!

My front yard still needs attention. Grass is not healthy and still thin.

Over 1.6 acres of lawn with driveway and great front yard. Keeps our lawn green and beautiful.

I paid for a full years service in advance. My centipede lawn that had been sodded about 4-5 yrs. previously is now dead with either Bermuda grass or dirt in its place. I have talked with TruGreen on the phone and in person and am told that this was happening to a lot of lawns this year due to the extreme wet and cold winter. In my case, it only happened to the part of my lawn that they were treating and the rest of my lawn is vibrant and green. The only reply I have gotten is "It's not our fault." I'm very disappointed in their reaction. I have even requested that they send someone to my home to look at my yard, but no one has come.

Love this service since it takes care of all my weed issues.

Happy with our service.

So far, I have had a very good experience with the TruGreen lawn company. The lawn looks better than it ever has. Thick and green and weedless. Neighbors have commented on it. Service people are very well informed and I have asked them about other things besides the lawn and they have helped me out with their answers. This continues to be one of my best experiences with lawn care company service.

I can definitely see the difference in my lawn. The specialist is very friendly and explains the process to me. He also showed me where I had some poison ivy that I was not aware of. I especially like that I get a phone call to let me know when the specialist is coming. Rescheduling is very easy when I need to do so. I am very pleased with my service and it is definitely worth the fee I pay.

Pleased with my service and lawn appearance.

I have been very happy with TruGreen's communication, service, and resulting appearance of my lawn.

A friend of mine recommended TruGreen to me before this season started. I was going to spray the weeds and I just decided that I would give them a call to see what they had to offer. I am glad I made that decision!!! I have had fantastic results from the treatments and everyone that I have become acquainted with at TruGreen is friendly and polite. I really wish that I had started using TruGreen a few years ago; however, I am so glad that I did make that call. Thank you guys very much for your expertise in yard treatments. I love TruGreen!!!!

I think the service is very good, quick and thorough. My lawn looks great. I am glad that I chose TruGreen. The specialist seemed very knowledgeable and polite.

We are satisfied with the service our Trugreen specialist has supplied. We have a green yard and are worry-free. Our specialist will take care of all our yard needs to keep it healthy and happy.

It took me a year (from when we bought the house) to get the lawn to a point where it was green and growing, but I had a ring fungus that was persistent, yet under control. I signed up for the Premium plan 2 weeks ago and after one application of fertilizer and weed control, the yard is ruined. The entire front yard turned yellow and started dying 2 days after the application. The so-called "Service Manager" was extremely rude when he came out to look at it and of course claimed it was NOT THEIR FAULT. He also told me that all the literature and information of the package I bought is FALSE, they don't do all that. He also said he couldn't do anything about the fungus! Fortunately, the kid didn't do the backyard like he was required to and it is still green and pretty. BEWARE the false advertising and TOTAL IRRESPONSIBILITY of this company.

After many attempts to rectify the situation, including speaking with local and company personnel, no one was responsible or accountable. Local personnel were unfamiliar with the shrub infestation and the control necessary. One manager said he had never heard of the insect being discussed and hung up on me. Co. personnel wanted to resolve issue while local personnel just wanted to dismiss the issues altogether. Fire Ants treated and re-treated without results and without notification that the ant infestation remained. "Lubbers" (pronounced different ways), were allowed to establish their larvae in the shrubs being treated and sprayed by Tru Green, and all of which, grew to adulthood while being sprayed by the company. Growth currently, developing to adulthood - to the point that hard shells makes any resolution impossible. People offered manager assistance, re-spraying - but never called back to solidify - contacts promised but not adhered to - local personnel cared little and took no responsibility.

Service to residence. Service Rendered.

This is our 2nd year with TruGreen and we continue to be satisfied with the results. Last year our yards, both front and back were in dire need of help. TruGreen has brought them both back to life. We are no longer embarrassed by our yards. We highly recommend the service that TruGreen provides. They are cost effective, attentive and considerate of the fact that we have a dog. They let us know the day before they are coming out to service our lawn so that we do not let the dog out for at least 2 hours after the application has been done. We are completely satisfied and that is why we renewed our contract for this year as well.

TRU-GREEN Doing a TRU-LY Good Job. Even though I have just recently started using TRUGREEN services I am pleased to date. My lawn is looking greener, fuller, and NO troublesome dandelions. I like the idea that the technician leaves a sign on the lawn to remind you that he was there and instructions about safety are included on the small placard. Can't wait to see what the lawn looks like by the end of the year with steady treatment as opposed to my haphazard treatments that I would typically forget to do. I look forward to the value that I am and will be receiving from your payment plan and appreciate when someone reaches out to me to tell me when they are running specials to see if it is something that may interest me. So far so good, keep up the good work.

Did a pretty good job. Missed a few weeds next to the deck but if I was doing it myself, I could have missed them also. Great specialist to talk to - very polite. Great job overall.

My experience with TruGreen has always been positive. The staff is very professional and informative, and always very friendly. They seem to be very happy with their jobs and confident in their knowledge. The data shows - my lawn looks much better than ever!

TruGreen is the real thing!! My lawn was thin and weedy before TruGreen. I now have a plush, thick, green, weedless lawn and could not be happier!!! I love TruGreen!

Our lawn has been treated 2x this season so far. We are completely satisfied with the results. Jose has been our service rep from day one, he takes his time & doesn't miss any areas of our 1 acre of land. Our neighbors have since signed for service just because they were jealous of how nice our lawn always looks. We also appreciate the notes & advice that Jose gives us in the door hanger. Also appreciate the pre-pay 5% discount. For what we pay for the service it more than makes up for us buying our own bags of fertilizer/weed control and treating the lawn ourselves. I tell everyone to use TruGreen.

So far this season the service has been very good.

The grass looks excellent except for along the street curb.

Great service people. Excellent service.

The lawn is looking good. I like the fact that only two signs were left last time.

I have been a TruGreen customer for many years! They live by their reputation! Friendly, professional, efficient and always helpful! I feel that they listen to my lawn needs and are willing to go above and beyond with their service. Keep up the good work! :)

I am very satisfied with my lawn service by TruGreen. I have been a customer for many years. I am a Landscape Architect, so I take pride in my landscaping.

After our first treatment this year in mid-May you can clearly see a zigzag pattern from someone walking a spreader. In that area all the grass is burned, dead. It's been ten days, rain and water from our sprinkler and still dead. TruGreen is coming out Tuesday. The tech didn't even bother to treat the backyard which actually is good since he didn't have the opportunity to kill that grass as well. Of course they charged me for all of this. I have used TruGreen in past years with no issues. This year, however, is a big issue. I will say this, if they offer a "patch up job" I will only be angrier.

The specialist always knocks on our door to let us know they are here. Our lawn is a beautiful green with no weeds and looks healthy. We always get a report of what treatment was performed on our yard and we always get a call notification of the next service date from Trudy.

My lawn is green, full and grows like crazy. It's weed-free except for the bask corner, which the employee may think belongs to the neighbor.

I think the service is getting better and better with each new year. We are long term customers (began with Chemlawn before it was TruGreen, Chemlawn and now TruGreen). In the past 2 yrs., we have seen a noticeable customer service improvement. Calling customer service with questions or to tweak our scheduled treatments is done without pressure for more and more treatments. Our technician, Trevor, always comes to the door before he begins his work and will take as much time as needed to answer my questions and give me important information and education about my trees, shrubs, lawn and insects. He is clean, professional and a hard worker. Our lawn looks great and our trees/shrubs are making a come back after a very difficult winter.

Our treatments have been effective, blocking the weeds and creating a very attractive lawn. Our neighbors comment that we have one of the nicest looking lawns in our neighborhood.

I really enjoy your service.

Results speak for themselves. No complaints.

They call ahead to let you know what day they are coming. Always do the job on the assigned day.

I have been a TruGreen customer for many years and my lawn has always looked very good. I feel that the representative who comes out to service my lawn is very knowledgeable and interested in my lawn needs. The rep is very friendly and professional. The quality of the job is great. I feel that I do get my money's worth in dealing with TruGreen.

We have tried several different lawn care companies over the past 20 years and were never really satisfied with the service we received or the look of our lawn. Since switching to TruGreen, we have been nothing but pleased. Our lawn is the best in the neighborhood. I like being notified in advance of when the next service will be. I also like the detailed report left by the lawn technician. We will definitely continue using TruGreen.

We have been a TruGreen customer for quite some time. We have received many compliments about our lawn. This is due to the efforts provided by our specialist, Mr. Jeff Jackson, and the attention to our lawn that he provides. Even though we receive the compliments, it is Jeff who is the person that should be complimented. So, compliments Jeff, to a good job. It shows. We have referred TruGreen to our neighbors and friends.

I signed for the Tru complete on 4/18/2014 and have had 2 applications. Whatever was used has killed my grass. I contacted Kristen, our sales person who signed us up yesterday and she told me her supervisor, Peter would be at our home today, Friday, between 4 and 5pm. It is now 6pm and he didn't show up. This is Memorial weekend and I am getting a message machine when trying to contact Kristen. Our neighbors have even commented about our dead grass because I always took pride in my lawn and curb appeal. I am very angry at the customer service we have received.

Lawn and shrub service - Friendly and knowledgeable.

Our lawn looks great. The applications applier, Jeff, was very thorough and professional, talking with us to make sure he covered the areas we wanted covered. We are very happy with TruGreen.

Their representative was a nice guy. The service however was horrible. My loan is full of new creatures that they were not there before. The grass is dying and new plants are invading the backyard. AND they show up without letting us know (with a phone call or an email in advance as they suppose to).

Good lawn service.

Prior to getting TRUGREEN Lawn services, my lawn was horrible. So, I called TRUGREEN and requested that a representative (rep) come out to my house and survey my lawn. The rep came out to my home, and as we walked around he was surveying my yard. After our walk, the rep provided me some professional advice concerning my lawn. The rep then recommend the type of lawn service I would be needing to get my grass looking healthier and greener. I took the rep advice and started TRUGREEN Lawn Services. It's been two years now... As a result, I can honestly say, I now have the best looking lawn on my block. Thanks TRUGREEN!

Last year I prepaid for one year of service for my lawn. It had a disease which appeared to have been cured so I put in new sod this spring. All was going well when I got an AUTOMATED message saying that my lawn would be aerated. I called the NATIONAL number because you are not given a local number... Well, actually there is a local number on your service invoices, but it re-routes you to the national number. I told them that I had new sod installed two weeks prior and asked NOT to have that part aerated and a note was supposedly put into my account. The next day it HAD BEEN AERATED too!! It was quite clear what was new sod and what was the older grass. Last week I noticed some spots in my lawn and some areas that looked like the disease from last year. I called several times to get a LOCAL SUPERVISOR to come and TALK to me... NOT to treat the lawn.

Although we have never encountered our specialist in person, as we are always at work when he comes to our home for service, his work is evident everywhere. It's like our lawn has been magically and mysteriously transformed into a lush green masterpiece, free of weeds and crabgrass! Who was that masked man? I am proud to boast that we now have the most beautiful lawn on our street! The expert advice provided on our statement by the specialist is always helpful as well, since we were in the habit of cutting our lawn too short which resulted in burnt patches. We're so thankful and happy with our service. Many thanks for your expertise!

I was looking forward to being home when the TruGreen technician came by on one recent Friday. I wanted to ask him about the back lawn that looks a bit different than the front lawn. As he (Gamaliel **, Branch # 5743) was spot treating my lawn for weeds I got his attention and he took time out to answer my questions about my back lawn. He was able to explain that the back lawn had broad leafed grass rather than what I thought to be weeds. He also explained the best way to lessen the impact of that type of grass was to encourage growth of the blue grass and consider over seeding to make the blue grass denser and provide less room for the invasive broad leafed grass. I appreciated the time he provided for all of my questions and my lawn is thick and gets many compliments (cut it very high as recommended).

Only 2 treatments applied but very happy with the initial results. Expecting the same results and satisfaction with future treatments.

I cancelled my contract with these guys today. Trugreen applied a free treatment after I called customer service telling them that my backyard had a ton of weeds after the first treatment. Not only did the treatment not kill the weeds, even more grew. Needless to say, I will not be doing business with them again and will advise my neighbors to stay away also.

I've met the technician, and watched his performance from afar, his application and attention to detail is excellent. I am disappointed at the vast amount of weeds overtaking my lawn, seem like money going down the drain. I am having severe thoughts of extending services beyond this current contract - only time and correction with be the final determinator.

At the beginning I had a contract for 25$ and after I signed it I got the first and second bill for $25, but then they raised it to $50 without notification. Besides, my lawn did not get any better, I cancelled the service. Then I got a phone call for going back to service and the agent said 29.99$ first month then $45 each time of service. When I refuse to pay that he said, "the best I can do is $40" and we agreed for that, and I asked for an email to confirm that price. I never get any email but later on I got a phone call from a different agent saying that I misunderstood the agent and they lower it to $45, which is not true because it was clear that I will pay $40, and I refuse to start service back. Do not trust them, never.

Thank you. Seems like most of the what was killed out was crabgrass and not bermuda. Didn't realize I had so little bermuda and so much of the crabgrass. Planting some seed and hoping for a better lawn.

FINALLY got a response from the local Office in Texas. Thanks to the customer service rep in Utah call center. A lady by the name of Nancy worked VERY HARD and got RESULTS. Soon I will have a lawn replanted. KUDOS to NANCY. Thank you so much.

Trugreen has been doing a wonderful job for us for the past few years. They have great customer service and just seem to be very knowledgeable about the work they do.

2/27 first lawn treatment. 3 weeks later, all 23 of my wax leaf privet hedge were dead. 3/25, I told my specialist Jason. He came out, said he would put a request in for his manager. Several messages with no call back later, Nathan comes to evaluate. He says it obvious what has happened and apologizes. He wants to do a heavy fertilizer and see if that works. We would know within 2 weeks if it brings them back. He assured me if it doesn't he will have them replanted by the end of April.

Joe has taken care of our lawn for several years and we think he does a great job. Good man to work with.

Hmmm, Where to begin? We had a great big green Bermuda lawn with a few weeds in it. So when the neighborhood association put out a notice that they were going to create an award for the best lawn, I thought I would do my part. I called the "experts", In comes TruGreen. Sign up for the year they said. "We are the experts," they said. After the first treatment we noticed that the weeds were not having any reaction to the treatment, however the grass was dying. We called and notified them. "Don't worry, we are on the job," they say. "We will come and treat your lawn again. That should do it." Well it did. The second treatment killed more of our lawn and increased the weeds! Again we called. "Please send a supervisor out to look at what is going on."

I have nothing negative to say. As I say, your techs are there when they say they are going to be there. Very courteous all the time and do their job and leave notes.

We've been using TruGreen for two years and are highly pleased with the results.

We have been satisfied with TruGreen to this point. Thank You!

I really need my lawn to have professional care. It's big & I do not have time. I discussed my needs with them in the Fall of '13 and they made me so mad, I refused to accept their calls anymore. They had no idea what they were talking about, would not listen when I told them they were grossly underestimating the size of my lawn and all they were concerned with was getting my credit card number. They did not want to discuss any of the specifics of what they were going to do. This Spring I tried again and got more of the same and they still were not even close on the square footage.

I received a courtesy call and email notifying me that the tech would be out to treat my yard. Service was completed without any inconvenience for me. My yard remains one of the best in the neighborhood as has been the case for the past few years since signing on with TruGreen. It should also be noted that I have a hybrid Bermuda yard in a Fescue dominant region.

Every time I have ever had an issue, the person I approached listened and solved the concern. Your employees care about the concerns of the customers - thank you!

TruGreen treated my Centipede and St. Augustine lawn for approximately the past year. This Spring the lawn did not green back up. It had apparently died over the winter. Parts of the lawn are desperately trying to survive but my front yard is a total loss. TruGreen does not return phone calls. I have been able to meet with a manager once. He acknowledged the problem but never apologized. He said he would need to talk to his manager, but I never heard back. Beware! If these folks mess up, they disappear!

James ** was great and helpful.

My lawn is looking really good right now. One of your competitors was walking door to door and asked who I used because the lawn looked so good. When I told him it was Trugreen he said he was surprised. I told him how Trugreen really got my trees and bushes doing good also. It would be nice to see better pricing for customers under contract for several years on services for things like aeration, de-thatching, etc.

Our lawn looks better than it has in years. And since it looked great LAST year thanks to TruGreen, that's TREMENDOUS! Our Specialist's name is Brad, and he makes sure there are no bad spots or issues whenever he comes by to service the lawn. I recently went golfing with a neighbor, and he introduced me to his friends as "my neighbor that has the lawn that looks and feels like green carpet." That's how nice it looks and feels.

What a great company - excellent service, good results, at a very good price.

Our representative is very nice and he does a great job.

Mostly Satisfied. We have some dandelions and crab grass. We are happy with the color and the overall health of the lawn.

I have received junk mail from TruGreen beginning last year when I purchased a new house. This year, once again the junk mail began to show up right before grass cutting season. I have never contacted TruGreen which you would think should tell them I do not want their services and yet yesterday, 5-15-2014 one of their salesmen decides to show up at our home. My wife was home and watched as he rang the doorbell and when no one answered "Fred" phone number ** decides to trespass on my property and check out my Crabapple trees in the front yard. He then leaves his trash at my door informing me the trees are in trouble and to "Look at the Leaves".

Lawn looks great so far. TruGreen is responsive to customer satisfaction.

TruGreen gives us excellent education on what we want from our lawn. They also maintain our lawn treatment plan as discussed. I think the value is good because our lawn looks much better than it did before TruGreen. There are some mistakes with documentation/receipts -- listing our treatment as pesticide when we get natural organic.We wish TruGreen could do landscaping since they are so good with lawns! But we understand -- focus on what you do well!

The technician found me in the garage and explained what he would be doing. Since the application. one of my neighbors said he was going to come down to my house and plant some dandelions because it looked so green and didn't have hardly any dandelions. The lawn looks really good. The only bad thing is we're cutting it every couple of days.

I am more than reasonably pleased with TruGreen service. There are still some bare spots in the lawn that need to be addressed. The specialist took extra time to hand over-seed bare spots, however, most are still there. When I have had the chance to talk to the specialist, I have been impressed with the knowledge and his desire to have my lawn looking great.

I just started using TruGreen recently and I can see improvement in my lawn already!

I hired them and told them specifically not to treat my backyard - only the front and sides. I have small dogs that use the backyard that are older and I did not want to expose them to chemicals. I got home today, 5/15/14, and saw that they came and treated the front and sides. I opened up my back door to let the dogs out and saw the "lawn treated" sign in the back and could smell the chemicals. They had been there 5 minutes before I got home and there were my dogs in the yard. I fired this mickey mouse company on the spot and demanded my money back. Maybe they should hire people who can read or who give a crap!! Don't ever use TruGreen, their employees don't care - just spray and move on. JERKS!

TruGreen service persons are always friendly and helpful. I often wonder how they manage to get all they accomplish done so quickly and without fuss. My lawn is becoming more and more weed free - and given the hardships that the clay soil and shaded area cause, I have a greener lawn than I could otherwise expect. Routine service calls are scheduled for me and, since I have an accessible yard, I never even have to think about lawn care. Just one less item to worry about! The sum total is that I still think this is a good bargain, and I come from a generation of notoriously tight fisted consumers!

I am pleased with TruGreen. When they say they are coming, they are there.

My lawn was okay. It was greenish with good rain and sun but it was never full or healthy looking. NOW, it's GREEN, FULL, and healthy! It looks awesome and feels awesome. I routinely get comments.

My yard looks wonderful right now, and hopefully it will continue to stay that way.

Doing a fine job.

We have had TRUGreen services for the past 6 years now and have the most beautiful lawn in our neighborhood. We have always been very pleased with the timely service and results of our lawn treatments and care from TRUGreen. In fact, almost all of our neighbors now use TRUGreen for their lawn care service.

Work was done in a very professional manner and worker definitely knew what he was doing.

I started using TruGreen in the 2014 season. Big mistake. After two treatments and a respray I wondered why I was not seeing results. Being a certified applicator myself I know it does not take that long if the proper treatment is done. But on the third treatment I found out why I was not seeing results - because the technician was not actually spraying my yard, just leaving me an invoice. Both I and my neighbor witnessed this so I called into the local office immediately and was told that I would receive a phone call the same day from the manager, which I did not. So I called back the next day and was assured I would receive a phone call but did not. Finally I received a call three days later and was told I was lying about what has happened. So I canceled my service and now I will be taking the next step to receive my money back. Don't use this company.

Happens without my thinking about it. Don't realize how good it's working till you skip a year. Easy to be fooled into thinking it is not needed.

I was having a small problem and my technician called immediately to address it and quickly scheduled an appointment and came out to address the issue.

I have had TruGreen for over 10 years and they have always done an excellent job for me. Any problems they respond with no questions and also tell me why the problem exist.

I've only ever had Trugreen treat my lawn and shrubs. I'm very happy with the appearance of my lawn.

Trugreen drivers are always ready to listen to the needs of the customer and are among the most polite people who come to our door to do any service of any kind. This is a major plus for Trugreen. Keep hiring good people, treat them well when they treat customers with an attitude of caring and doing a job that pleases the customer.

Hopefully this 2nd application will take care of the dandelions that seem to be popping up. Otherwise, the lawn is looking green and healthy. Let me know if you have any ideas or tips. Thank you.

Our lawn had lots of issues before using TruGreen but now we have a lush green lawn. Now the grass is greener in our yard! And weed free.

Corey was friendly and quickly completed the treatment of my lawn. I mentioned that I was getting weeds from the neighbors so he paid special attention to the edges of my property. My grass has improved tremendously since I started using TruGreen. My lawn sticks out like a "green thumb"!!

Money well spent. TruGreen provides us with a beautiful looking yard. Because of their services we can enjoy our family time and not worry about how much and when to fertilize our yard. Our yard is in great hands. Thanks so much!

I have been trying to get TruGreen to get rid of the weeds on my yard for over two years. They faithfully retreat and the weeds remain. Now something has changed and I have been between 15 and 30 minutes to get through to someone. I even called the commercial phone number and was immediately answered to be told they could not help me, but they could have someone from the residential department call me back. They never did. Eventually I did get through. A manager even came out and explained they can get rid of the weeds that I have in my yard. They retreated again. This time, I was home and watched the service person walk across my yard leaving long gaps between the areas he walked. After seeing this firsthand, I know why I still have weeds in my yard with TruGreen. I am now in the process of contacting other companies that my neighbors use. One said he had the same bad experience with TruGreen.

I have had scheduling issues in the past. So far so good this year.

We receive many compliments on our lawn. We are happy that Trugreen Lawn Care is what keeps our lawn lush and green! We are very pleased with the service, and the guys are always very friendly and knowledgeable when we have questions about our lawn, shrubs, or trees.

I highly recommend TRUGREEN for anyone wanting a fresh start to have a beautiful lawn. TRUGREEN specialists tell you exactly what you need to do to maintain a perfect lawn. They also have answers for any questions you may have. What I really like is, they are prompt in getting back to you when you call them. We are happy.

The specialists have been here on time and both friendly and professional. If we didn't have direct contact they leave great instructions and suggestions about the care of my lawn. My lawn has greatly improved since I came back to TruGreen. At one point I was considering having my lawn completely redone with sod. The specialist I spoke with from TruGreen said that he felt that your care could bring my lawn back which it has. I believe that the services rendered by your specialists are well worth the money.

Our Tru Green service is very good w/ Roger!

TruGreen is true to its name. My lawn has never looked more attractive. What impresses me even more is their determination to return to retreat a lawn that is still showing some weeds.

The visit went well. Noticed weeds shortly after it was serviced. Called for a follow-up and it was set up immediately.

We feel TruGreen is an excellent lawn provider and has done a wonderful job over the years that we have had them. Our grass was originally sweeping from a barn floor and now it is a plush green healthy beautiful yard. Thank you, TruGreen for being an upstanding company.

I have been using TruGreen Lawn Care services for a number of years . My lawn was a mess when I first called TruGreen . Thanks to specialist # ** Justen **. He is very helpful as to what to how I should cut and water my lawn. He is also very pleasant to to talk to. Of all the specialists I have had, he is the best.

For several years I have continued to have TruGreen care for my lawn. The products have maintained weed control and increased the lawns density. All the specialists and administrative personnel have been highly professional. The specialist keeps me inform of my lawn condition and the applications. Very pleased.

My grass looks better than my neighbor's (he owns a professional lawn care business). You just applied my second application. My first application was on weeks before my neighbor's. He thatched and raked his lawn, I didn't and my lawn still looks better than his!

The service we receive is exceptional and the quality helps us maintain our property in good order.

Lawn looks great, good customer service, and prompt service.

I have received many compliments from neighbors on the look of the lawn since using TruGreen. :-)

A salesman visited us 2 weeks after we bought our house. He said that for $29 we could have our first treatment then $40/m after that. He said weeds would curl within 8-10 days. Got our 1st treatment then 2 weeks later another and we got charged another $40. We have tons of weeds and when I called I was told (rudely) that there are no results for 2 seasons. That's a far cry from the 8-10 the salesman told us.

I've written this on another survey, but I'm going to say it again. The front lawn looks beautiful! but portions of the back and sides are only so-so while others are great. There are areas that look like they were very skimpily gone over in that they have weeds and/or are not nearly so green looking. I would think that the technician would put more material on the areas that look more poorly.

I purchased package at the beginning of last week. I was promised 1st application would be complete by Friday. Well...Got a call Friday that they canceled. No communication whatsoever on when they were coming back. Monday rolls along and still nothing. I call and they tell me I'm on the schedule for today (Monday). Guess what? It's Monday night and no one came. I still have no answers on when they will be coming. At this point I am ready to cancel.