TruGreen Lawn Care Reviews

Yes, it has been resolved. They gave me a full refund, but only after many frustrating phone calls. I still do not think they live up to anything like what they promise and that the service is not good. I could not recommend them. I would give them a 2 out of 5 stars, and I only do this because they finally credited my account for the full amount.

I would like to thank an employee by the name of Nancy ** of TruGreen @ the Customer Service Center in Salt Lake City, Utah for all her hard work and REALLY FOLLOWING UP with me concerning my complaint. Also, the local Manager @ the Spring Tx TruGreen Office by the name of Asher, last name starting with the letter "P". Both employees should be recognized by upper management. Without the help of these 2 awesome employees, my lawn and complaint would have never been solved. Thanks to the both of you.

Hired for full ground kill in backyard, and weed control along side of house in front. I was told service would start the next week, a month later I called to see when they were coming. They told me they could come on a Sat between noon and six, as I needed to be here. On that Friday while I was working they sprayed the front for weeds but sprayed the wrong area, then never showed up on Saturday! I called to let them know I was not paying for them spraying the wrong area and to cancel service all together, as I have reached my limit of frustration. They told me it was taken care of. I have since received a past due bill for $120 for them spraying rocks, called again to take care of it and have now been told that a rep will contact me within 24-48 hrs? I am furious.

Very professional lawn care service, help keep your grass green and free from weeds.

My yard 2 years ago was being sprayed by a local person. Yard started dying. I was giving up. I love my yard and enjoy taking care of it. I called TruGreen and they started and within months, my yard was coming alive! If it wasn't for TruGreen, I would have spent so much money in putting in a new yard.

I would recommend TruGreen to my family and friends. TruGreen has done an excellent job on my yard. The service is top of the line. The specialist are always friendly and explain what they are going to do on each visit. They are always clean, courteous, and professional. My yard looks better than it ever has. It is a nice green color and the weeds are disappearing.

My yard has never looked as good as it does now. I have no weed problems. You might back off a little on the fertilizer because it is quite thick in places. My yard looks great.

I do not feel I need to say anything more at this time as I am fully satisfied with the appearance of my lawn and the service I receive from TruGreen.

I've battle African violet for the last three years. It is already gone. Great! I do have more crabgrass that I want, but overall, I'd rate an 8.5 out of 10 right now. Keep up the good work and we'll see if you can earn a nine or ten by the end of the contract.

Robert ** has been the specialist treating my lawn for the last few times. He is friendly, efficient, and knowledgeable regarding care of lawn. Lawn looks good!

I purchased 2 services from TruGreen Fall lawn aeration and TruHealth Lawn service. I Purchased both services online (as pre-paid services) and have had billing issues with both of the services. For the fall lawn aeration I received an invoice for the amount discounted for pre-pay. I called TruGreen and they removed that charge. The Truhealth service I paid for a year purchased in July of 2013. I received a bill in June of 2014 for $72.56. I called and asked why I was being charged I was told that the $72.56 was an incorrect charge, and that instead I owed TruGreen $20 and change.

We are long time customers of TruGreen, and continue to be very pleased with our service. We have regularly scheduled service in addition to random service such as aerating, etc.

I am in my second year of service with TruGreen and have found them to be quite good and have referred several of my friends and neighbors. Thank you.

Lawn looks the best it's been since we moved in.

They continue to miss appointments and the service person turns in information saying he did the service. They have missed the last three appointments and each time Mark (customer service manager) says they are sorry and he will fix the problem. I am scheduled for today, Friday 6/27, and I called in to verify that and was told by Monica that I am scheduled for 6/29 which is a Sunday and she doesn't know why. The service guy was here on 6/18 and said he wanted to wait till the lawn was cut on 6/19 so he would return on 6/20 to do the job. Nobody showed on 6/20 and according to your records, he finished the job on 6/18. On 6/18, both my wife and I were there when he drove up and when he drove away and he never touched the lawn. Yet you show he used over 4 pounds of product. I have never dealt with a company that has such poor service. Mark says the computer changes appointments and reschedules them and that is why I am given dates and nobody shows up.

We spent over $1,000.00 for the complete lawn service for this season. Right now the lawn looks worse than when we spent $150.00 for the 4 Step program with Scotts. Our first treatment was for the hemlocks and as you can see from the images, it did wonders for the yard. We were told the grass should grow back next season. Yeah OK. After the first lawn treatment, I had to walk the lawn 2 weeks later and spot treat for dandelions as they were growing very healthy. Our second treatment was for weed control also and to fix what was told to us as Red Thread. Once again I was out walking the lawn and spot treating a couple weeks later. The lawn is embarrassing and we have lost all faith in TruGreen. As of today, we are talking to Corporate and trying to get a refund as we figure I have to walk the lawn after every treatment TruGreen applies, I might as well get the Scotts treatments and do it myself to save a few hundred dollars. Now we wait and see if we ever get our money back. TruGreen... Don't bother calling us as we have learned our lesson.

The service we get is really good. The specialists are always friendly, professional and helpful. My yard looks great, and the treatment is very beneficial to the health, and 'green-ness' of our lawn!

I finally broke down and purchased a service plan through TruGreen for weed prevention. Feb. 2014; Weeds still grow like crazy after 4 treatments. Have called to complain and it takes weeks to hear back from someone. Would not recommend.

I called and set up an appointment for a TruGreen technician to come out to my home for a lawn analysis and service. I specifically asked for an early appointment because I wanted to be able to walk with through the lawn analysis with the technician before having to leave for work. They were to arrive at my home at 7:30 am. The technician never arrived. I called the toll-free line twice before getting a call from the technician at five minutes before 8:00 am who stated that he "could leave now". What? I specifically asked for an appointment at 7:30, so that I would be able to make it to work on time. It was very important for me to be there for the "analysis".

Last year I discontinued TruGreen mid year and regretted it. I finished out the summer without TruGreen but called this spring to set up the treatments again. My lawn is a deep green, lush (watering only 2x a week) and virtually weed free. I look at the density and color of it compared to my neighbor's and there is a visual difference. I truly believe the TruGreen treatments make a difference. The specialist always does a neat job and leaves the flag in the yard as well as a comment card for me to read. I actually pay attention to what they say.

Great company with techs that understand how Zoysia is to be treated and mowed. I highly recommend them for all your lawn care needs.

I would recommend TruGreen to friends and neighbors and have done so in the past. I have had good experiences with Tru green on their products, scheduling and staff.

We are enjoying a green and healthy lawn. The services are scheduled and I have only made one call for retreat, at no cost, after the initial weed control.

Our yard has never looked better, hardly any weeds. I have recommended TruGreen to other neighbors and my parents.

I really like that I always get a reminder call and email. Over the last few years I have used TruGreen my yard had gotten greener and I no longer have clover in my yard. Which is really nice. I have never actually meet anyone who has treated the yard. Overall, it has been cost efficient and a time saver.

I am pleased w/ TruGreen in that they honor their appointments dates.

Again, I am happy with my last lawn treatment.

I appreciate the timely communication regarding service. Trudy always calls with appointment reminders. The emails and paperwork left at the house is a great recap of the services performed.

I would not recommend TruGreen (TRUE BROWN) as my eleven year old son calls them. I began my service last year with them because I wanted greener grass and less weeds. About one week after TruGreen would leave I would end up with brown patches in my yard. I was told then that this was the spots of the weeds dying and that next year, after the reseeding that fall, my grass would be as a green as green could be. Ok, I have had two treatments this years and once again both times brown everywhere a week later. I tried to have my TruGreen guy come back and look at it and he ended up yelling at me telling me he has done this for ten years and that my brown spots looked great! (SERIOUSLY HE DID).

I have TruGreen about 4 or 5 times for the year. They perform various task such as treatment, get rid of the weeds, spray, etc..Performing all these task to my lawn, give us a beautiful lawn, always green and lush, will never use anyone else to do my lawn..Glad I choose TruGreen. They did the job for me....

Since I started using your service a couple of years ago, I have seen a real difference in the appearance of my yard. The grass is greener, thicker and I have very few weeds. After wasting a lot of time trying to do my own lawn maintenance, I believe that TruGreen is a very good value. And I have recommended you to family and friends.

I have been a customer for almost 30 or more years. In all of those years I only had to call them once. They put down seed in the fall. We had a hurricane and plenty of rain. Didn't have much grass to grow. Most of it washed away. Supervisor came out and they re-seeded my yard at no charge. Was and have been very pleased with their work.

TruGreen associates have always been very informative of what my lawn needs, exceptionally courteous, friendly, and I would not have any other company take care of my lawn. My lawn looks so much better since TruGreen has been our lawn care provider!

I have used TruGreen for many years now and have had wonderful results. I actually stopped service for one year, thinking that I could do it myself. That was a bad decision, my lawn looked awful. I could not restart my service fast enough. I am a customer for life.

I had an appointment that never materialized. I never got a phone call or a explanation from Trugreen. Why? I had to call them and make another appt a week later. IN the end, Trugreen made it good. I still do not know why I was not shown common courtesy with a follow up call, especially after being a regular customer for 15 years.

I have been a customer with Trugreen for several years. I am satisfied with the service and when I am NOT I call to get things worked out to where I am satisfied. They are always eager to correct anything that may not suit me at the time.

I am very happy with TruGreen services, especially the tree and shrub service. I was scheduled for service earlier this spring, but my hollies were blooming and filled with honeybees. I didn't want to kill them so I called TruGreen to see if we could postpone service. They agreed with me that we should wait until the hollies finished blooming. My service was just completed and I am very pleased with TruGreen's sensitivity to the environment while helping me get rid of pests that are a real problem such as web worms, tent caterpillars, mites, Japanese beetles, etc.

TruGreen call to follow up on their treatments. If there's any concern, they come right back out and take care of it.

Grass is greener and thicker.

So far the lawn look pretty good. Weeds are gone.

LAWN LOOKS GREAT. Thank you, great job.

I give the technician who treats my lawn a 10! He is courteous, considerate and thorough.

The grass is always greener after TruGreen professionals do their job. My specialist is always friendly, and professional, and if I have questions, will take the time to talk to me.

To say that the service I have received thus far with TruGreen was less than acceptable would be an understatement. Since buying the service, they have come to my property twice. The first time, I specifically asked for them to call me ahead of time so that I could be here, which they promised to do, but failed to follow through with. They did come the next day after I called with a complaint. However, the "specialist" called me at 6:30 AM to schedule a time. My most recent service was today. My yard is overrun with bermuda grass weed. The so called "specialist" informed me that this is the type of grass I can expect throughout the process of TruGreen servicing my home.

In general I'm pleased with the appearance on my lawn, timeliness of the specialist and friendliness, quality of the job. On the last survey I indicated that the weeds (spurge, pig weeds and the morning glory) needs to be addressed on the next application of service. I'm looking forward to talking to the specialist (Vincent) about this concern. Thank you for request for details.

Our specialist is always on time and lets me know what he is doing for my lawn that particular day. Have always been pleased with our service from TruGreen.

Two technicians were sent out and contacted me to get the exact nature of my complaint - then took steps to resolve the issue. After the first tech finished a supervisor came out to interview me and check to see if I was being taken care of. I told him one tech had been there and addressed the issue, the other tech would be out the next day to address the other issue. He gave me his card with a local number to call not the call center in the East somewhere.

I saw no improvement from the beginning. Weeds everywhere. We were having our shrubs etc. treated also. No help there either. They would say "it takes time". So we let it go on for a year, and continued having them re-treat both shrubs and lawn. Bushes look as scruffy as ever. Grass is still full of weeds - where it is still growing. A lot of our grass just up and died. Don't believe for a minute that their "Guarantee" is any good. It's not. Even if they do come out and spray again, they will still do a sloppy job of the easy to reach spots and let the areas that need help go without. Their workers don't care. They are just in a hurry. I asked for a refund for all I paid since there was no improvement. I got back $64.80 after paying in well over $1000. My advice, DON'T USE TRUGREEN. Find another company.

Our lawn looks great. We recently had a garage sale and several customers commented on how nice our lawn looked.

We have used TruGreen for years. Always helpful.

Our lawn has greatly improved since we started using TruGreen! Unfortunately, we are never home when the specialist comes by, but I appreciate the detailed notes he leaves behind. We also appreciate the phone call that gives us a heads up when he will be coming. No complaints!

Very good experience. The specialist that came by to do the treatments was very informative and fast. He told me everything I needed to know and answered any questions that I had.

I have had a beautiful lawn since I let true green start treating it 2 years ago. They always call before they come out and I think that's great, but overall great service

Our lawn is looking greener, healthier and more weed-free since we started our TruGreen treatments this spring. While we are always at work during the treatments, we get a phone call in advance so we know they are coming. There is always documentation of the visit with how our lawn was treated and with which chemicals and fertilizers.

If the staff who do the work and if their supervisors cannot take the time to see the results of the staff's application of cems to determine good or poor results and train on performance and yard results should be a cause of continued concern!

Always on time, great service, friendly staff.

Technician was refreshing to work with.

A great job was completed to remove the fungus from my yard in the shady areas and re-seeding.

Specialists appear to take great pride in assessing each lawn in order to apply the necessary fertilizers. They also ensure that the entire lawn area receives the application (without cutting corners) and when speaking with them about "concerns", they listen and do their best to address/resolve any problems or concerns we may have. Generally, it appears that they treat each lawn as if it were their own.

Wonderful service: phone customer service and technicians. Price is just too high for services!

The service gentlemen came to home and applied service that was not first advised to the home owner. I am now going to have to pay a bill that is over a hundred dollars, when I thought the charge for that day would only be $69.00. So make sure you know what you're getting before services is rendered.

TruGreen is a company that believe in taking care of the customer. My lawn is one of the nicest lawn in my neighborhood and I would recommend TruGreen to all my neighbors, family and friends. TruGreen performance exceptional customer service. Thanks TruGreen.

On 5/14/2014, we had service on our lawn. The tech advised us prior to leaving that we had some patches of red thread along our driveway and to keep an eye on it. After a couple of weeks, we noticed that it appeared to be spreading. We contacted Tru-green for a follow up service. It was scheduled for 6/13/2014. The tech arrived on this day only to tell us that the "Tree/Shrub" truck needed to come out to treat the red thread. I haven't been advised of a reschedule as of today.

06/16 lawn treatment technician came out, rang doorbell and explored the lawn with me, looked at problem areas with me, and treated the lawn. The supervisor assigned to my complaint came out to discuss the complaint. He asked me about the action if any that had been taken. I told him about the lawn service, and that shrub technician was scheduled for 06/17. 06/17 Shrub technician came out, rang the doorbell and talked with me about my shrub problem. I showed him my problem areas and he assured me he would take care of the problem.

Appearance of lawn has improved as weather (rain, temperature) have improved. Some bare/thin spots have filled in. Weed control is excellent. Color is also very good. Have not had contact with lawn specialist (since service is usually performed when I am not home) to rate their performance. Would appreciate comments/suggestions related to improving condition of lawn, especially related to thin spots.

TruGreen is a poorly managed company that fails to meet commitments. My lawn looks terrible, and phone calls are never returned. Please beware of getting involved with them. You've been warned!!!

My lawn was a real mess before using TruGreen. There is still some ways to go to get it where I want, but overall the lawn looks so much better than when we moved in. The service reps that come out to do the applications are always friendly and answer any questions I have.

The lawn's appearance has improved with the exception of the thistles that are still growing in the backyard. I have never spoken to the specialist and therefore cannot comment on any of the personal items. My communications has only been by telephone and email. I do believe that the cost is too high for the size of the yard.

Prior to TruGreen, I had spent tons of money on lawn, and tree and shrub care and had yet to see any real improvement. Within a month of switching to TruGreen, I saw noticeable improvement. Thank you, TruGreen.

I had TruGreen re-seed my lawn after I had top soil and manure laid down. They came out the first time and after a month it was spotty at best. The supervisor came out and re-seeded using a machine. Four weeks later, it was fuller and he re-seeded by hand and now I have a full lawn. They will be coming out to do the weeding but in between, they have fertilized and checked in the progress of my lawn. They were very personable and knowledgeable.

We have always had good experiences with TruGreen. The service techs have been courteous and helpful with remedies and suggestions when I have concerns. They have always given excellent service.

The TruGreen specialists that have visited our yard have been polite and friendly. They get the job done quietly and quickly. Our yard is overall greener and has fewer weeds than it did before we began treatment. We do continue to have a few weeds, mostly stubborn clover, and have had three bushes turn browner, with one apparently dying after having had our bushes treated one time by TruGreen. Not sure what happened, and just hope the other two bushes turn around and become healthier.

My husband and I have used TruGreen for several years and have been satisfied with their service. They will work with their customer to achieve satisfaction.

I have had overall satisfaction with their service and my yard looks great... The customer service is A+.

Great job so far.

Lawn looking better. The technician is easy to reach as needed.

This company has been outstanding in terms of upgrading and keeping our lawn in tip-top shape. As a matter of fact, it looks the best since we've been in this home a little over 7 years! We would highly recommend this company for their efficient, courteous and knowledgeable service. The rep(s) are just great to deal with and can discuss anything that the customer wants to know concerning their lawn. Highly recommend.

Coming to supposedly treating my yard - the neighbor would see, put up the sign in the yard without ever treating yard. My yard also became full of weeds. We never saw the same person treating my yard.

My lawn has never looked better. Staff is courteous and arrives on time.

When I signed up for their services, I was told that I would get fertilizer, weed control and insect-bug control. I still have weeds even after getting an extra treatment which normal treatment didn't work. I still have bugs also. Then they hound you to death with phone calls from their billing dept and will not provide backup data when requested. VERY POOR customer service and does not provide results promised. I WILL NEVER USE THEM AGAIN AND RECOMMEND THAT NO ONE EVER USE THEM.

For the year 2013 we elected to have TruGreen service our lawn. Both the front and back lawn was serviced even though the backyard did have grass. I later look at the results and could clearly see that it was a waste of money. I address that and the lawn tech said that it was already part of the service and that he could not adjust it. During the last treatment for the year I asked about the fungus treatment and he said that it would be $180.00 for the front and back lawn. I also asked if only the front could be done and again the answer was both has to be done based on the contract. Well this was the last treatment for the year the grass was ok in the front yard. Well once Feb 2014 the service was terminated.

My lawn is serviced efficiently and professionally. The technician who does it is always on time friendly and always asks if I am happy with the service - which I always am.

THEY ARE CROOKS! Buyer beware with this company. When I signed up earlier this season I asked FOUR TIMES, speaking specifically with a manager, that the price quoted included everything and anything needed for a healthy lawn. I SPECIFICALLY and PRECISELY asked if that price included grub control and fungicide treatment. Their representatives and managers answered, "Yes" all four times.

I seem to have chronic infestation of oxalis, the weed treatments seem to have no effect. I also have white powdery mildew on my bushes and shrubs, this also appears to be chronic with no improvement after treatment.

The program has worked well so far. My lawn is full and green and almost completely weed-free.

TruGreen left a notice on my door for an introductory offer of $29.00 for a lawn treatment. I called them and the person that arrived was knowledgeable and extremely helpful. Within two weeks my desperate puny grass began to sprout. Within one month I had grass in areas that I had not been able to grow grass in for over ten years. Thank you TrueGreen. You have made my backyard lovable again.

Great company and really is doing a great job with my lawn.

Overall lawn looks great but there are some weeds that will need attention on your next service.

Had dandelions after the first treatment, and they came back without any hassle and re-treated the entire lawn, and now the lawn looks great.

My tech came to the door before he even began treatment. He commented on the yard work we have done and the progress since adding sprinklers last summer. I am glad it have the same tech - Ronald - that we had last year. He is personable and really seems to know our yard.

I have never received bad service from Trugreen. All technicians provided, in an outstanding manner, all of the services I expected to receive.

Trugreen has not been able to resolve our lawn issues. Their answer is you need to water more, you have dead areas you need to seed more add top soil and it goes on. No One takes any responsibility for what they have done. We are so disgusted!

I have asked for tech to call since I have animals and I have yet to get a call.

I have used TruGreen for 5 years now. I have looked up other services, and they don't come close to the service I receive.

Awesome service even on the phone. Work with you as far as pricing - giving you a good deal knowing that you have been with them for a long time and my grass looks great every summer.

This was a normal service call and the technician arrived on time and was polite and efficient.

The guy who serviced my lawn was very personable, polite, and helpful. I explained my concerns about my vegetable garden, and he dealt with them promptly.

The service provided was timely and professionally completed by a friendly individual.

Lawn is doing Great... Weeds way down this year and lots of GREEN!!! No Complaints.

Good follow-up on repeat weed control.

My technician, Jim **, has always been professional, kind and attentive to my specific needs. He is an excellent representative of the best that TruGreen has to offer. My lawn looks fabulous and I enjoy Jim's expertise. Thank you so much for sending him to me.

Like the way TruGreen calls in advance on scheduling visit and comments specialist notes on service.

Service is dependable and consistent.

Austin ** called and sold me on TruGreen lawn services on June 5, 2014. Thom ** called back on Friday confirming that he had gotten the order. In our discussion, at approximately 6pm on June 6, I spoke to him about my flowers in the front yard and my concern about chemicals killing them (I told him I suspected that the application we had done last year killed my flowers). He agreed that some of the stuff they use could kill flowers. I also told him I had rabbits in the backyard and wanted to know when they were coming out to make sure the rabbits were put in the house so they wouldn't be exposed to the chemicals. I told him I wanted them to call me before coming out!!! I wanted to be present! No one called!!!

My husband and I are very pleased with TruGreen service we are receiving, not only at our home but at those of my mother and his mother. Roger ** is extremely helpful and easy to work with. He attends to all of our lawn needs promptly. All three lawns have never looked better or appeared as healthy.

The team treats our lawn like their own and if a problem arises, they take care of it quickly.

We are really loving our service! I am very pleasantly surprised at how quickly our lawn is turning around! I expected it to take much longer. Our service guy gives us a lot of feedback on what he did and what we need to do which I love!

Our experience with TruGreen has been a pleasant experience thus far. I would refer someone to them without hesitation.

Since I started with TruGreen, the appearance of my lawn is lush and thick. It looks very healthy. I've been very happy with the service, especially the more eco-friendly plan I have now. I definitely recommend them if you're looking for a nice healthy lawn!

We are very happy with TruGreen's efforts on our lawn's behalf. It never has looked better and seems to be the envy of our neighbors.

Cannot complain with service. It also helps to listen carefully when contacted by the vendor. Having our yard aerated helped it look as well as it does.

First off, I'm not a complainer nor do I expect perfection in our lawn. However, again we have many large dead spots in our lawn, where there is no grass and none about to grow. Along with regular service from TruGreen, I asked about them aerating and seeding our whole lawn, and paid additional for that service. I have been charged for all applications for the entire year, including the seeding (which was suppose to be done) but my wife or I were unable to see any seeds on our lawn. I don't believe it was done, although we were charged for it. I have called numerous times asking to speak to a manager, but they are shielded from customers by those who answer the phone (by the way, those who answer the phone are very pleasant, with good phone skills and manners... They seem to try their best).

We are extremely satisfied with the results.

The grass looks great, but my TruGreen specialist is even greater!!!

TRUGREEN has maintained my yard (started 2 years ago) at the same or better level than I have done for 20+ years. The cost of service is not much more than what I used to spend on barriers & fertilizers myself. Now I have more time for other things since I only trim and cut my yard. TRUGREEN does the rest. Very nice people to do business with!!

All around, I highly recommend TruGreen. I researched a number of independent and franchise services prior to choosing TG. Their prices are consistent with the competition. I BARELY had a lawn, thanks to Superstorm Sandy. It's now eight weeks and I have a lush, green, weed-free lawn. Reading the complaints here, I think the biggest issue is expectation management - homeowners are active participants in the lawn care. This isn't a landscaping service. They MUST water and mow in between TG treatments. Reading about 'burned lawns', etc., to me says people didn't water. They expected TG to do everything, which they don't.

Our lawn does look better. We have had two and maybe three treatments by now. This is our first year with TruGreen and it is still too early to tell how our lawn is going to look at this point in time.

I have been using TruGreen for one year and today my lawn looks as bad as it did on day 1 of their service. It is impossible to get a Service Manager to return calls. The technicians change constantly. There is no sense of responsibility or caring. They seem to keep doing the same thing over and over despite getting the same terrible results. Threatening to cancel the service seems to have no impact on them. They have 24 hours to respond appropriately or I will cancel this service.

We have been using TRUGREEN for years. We are greatly satisfied with the service and quality they provide. Our yard looks GREAT!!

We go with the basic lawn care provided. In the fall, I usually have TruGreen do a core aeration treatment and try to follow it with enriched soil and grass seed.

Our lawn has really turned a corner this year. It's lush and no longer patchy. It's green and pleasant to walk on and look at. Pretty impressive. No weeds either!

We feel like we have the lawn that we always dreamed of. We are proud to have such curb appeal and feel confident to have people over. Everyone says it feels like a carpet. That was what we were aiming for. We found the people that made our dream of curb appeal and made our house a home of beauty.

Our lawn is looking green and healthy. The specialist has been timely. We have no complaints.

My last service was aeration. I appreciate the efficiency of the service - it appeared that all the little plugs were very uniform in space apart and lawn coverage. I love the automation of my service. I don't need to worry about which treatments my yard needs since TruGreen does all the work. I am seeing a definite improvement and my neighbors are noticing as well!

The representative from the company was very nice and friendly. He did a good job and answered all my questions.

Told one thing by the customer service and came to work to do - all together a lie. One side blamed the other. The company is too big and not listening to customers' needs. Will not use ever again - gave them 4 chances to fix my concerns.

The service has been okay, but when we originally declined a contract with TruGreen (because they didn't bundle lawn mowing with the other services) the sales agent promised a lawn cutting contract with a third party within our budget. On this promise, we signed with TruGreen. It is now June and we are without a lawn cutting service. On contact, TruGreen told me I could cancel all service for the year. They have not offered to help make this right. Watch out for sales staff!

Very good company, always on time, the grass never look this greener and I am the envy of my neighborhood.

Great customer service.

The appearance of our lawn is very nice since we've been using TruGreen and I share with everyone when they compliment our lawn, who we are using. We are very satisfied with the service, appearance of lawn and the courtesy of the TruGreen personnel. I've been able to ask them questions and always get a good answer back.

Our lawn looks good. No weeds, green. Service is on time. I do think it is a little expensive for the amount of time each application takes, but I understand there are other costs involved. Generally, though the service is great and in the end our lawn is doing great!

My 4 year old centipede lawn looked amazing. I had just aerated and put down lime. This company offered a customized lawn plan to take my lawn to the next level. $29.00, one service and 3-4 days later half my lawn is burned down to the dirt! It took 8 calls to corporate to get one call from the local manager. Finally an individual showed up but I wasn't here and they didn't leave so much as a "sorry". 3 weeks into this ordeal and a manager finally showed up. He tried to tell me thatch was the issue, then he tried to convince me to drop a different kind of seed. I refused and told him they should re-sod. Let's see what they do now.

My yard looks great this year. After the pre-emergent was applied, I had no dandelions this year. The clovers and other weeds didn't show up either. My time is valuable and this service lets me enjoy more of it with my family. I usually receive a phone call and email letting me know when the next application will be. Christopher gave me advice how to rid my yard of snow mold.

So far we are very satisfied with the results of the lawn service. There are only a few token weeds that persist. After the rain, the grass greened up nicely. The majority of the lawn looks very good.

Great results after two treatments. The grass has never looked better.

We have used them for several years and overall have been somewhat satisfied except in one major area, our backyard which is our pet area. We have called in 4-6 occasions where they have applied chemicals in that area. We have said no, but they continue. Good or bad company? Bad for pets?!

Service done on the day indicated in email and voice mail.

Good work. You're not always on time but you have a good product.

TruGreen offers a very nice service and I would recommend it to friends.

I have the best looking lawn on the block.

I have not been disappointed with TruGreen at any time. When we lived in Florida they treated our lawn and did an excellent job. When we moved to Michigan our choice was again TruGreen. The service has been excellent.

Service personnel are highly professional, knowledgeable, and reliable. Over time, your treatment plan has turned a very weedy yard into a nice lawn. We added tree and shrub service a while back and the trees and shrubs look to be in good shape and healthy.

When the spring hit, so did the demanding weeds! TruGreen was able to get them under control and help our lawn look great!

The only problem I have had is with the billing. I prepay for the year service and almost every year for the first couple of applications I get a separate bill and have.

True really live up to their name. After only two months, the lawn is really truly looking greener than ever. I live at the location for the past 13 years and this the first time my lawn is looking so green.

Some people seem to be extremely happy with TruGreen and apparently have had experiences completely opposite of mine, so maybe it's specifically with the Salt Lake City office. But the people are that office are very unprofessional and I try to tell people to steer clear! They cancelled at the end of the day (after I took work off so I could be home to visit with them because my lawn really needed professional help and I wanted to discuss it with them). I got a call at the end of the day that they will need to reschedule and no real explanation why. I called the local office and they said they would look into it. The service manager called me and we had a conversation about it.

Appearance of lawn and shrubs - We get favorable comments by a lot of people walking by.

REVIEW OF SERVICE ON 5/29/14 BY STEVE ** - I would rate Steve's service call, and all related aspects to that call a "10". I enjoy being available when Steve arrives. He loves our dog(s), is very friendly, courteous, professional and funny!! My yard is the best looking on our streets, and brings several compliments. I am hopeful that when we move from this home of nearly 27 years to Austin, TX, in October, that not only the new buyer but the new neighbor next door, same acreage, will be afforded the same pricing for service that was granted to me. Thanks.

I appreciated that your specialist came back to finish my backyard when we had accidentally left padlocks on my gates. The services have been excellent. My yard looks the best that its looked in a long time.

I have been using TruGreen for 2 years now and this is the first year my neighbor's dandelions haven't been able to penetrate into my yard. I am SO HAPPY about this too. Time will tell if my garden holds up to the treatments around it. Last year, the fertilizer got in the garden and stopped growth of the vegetables. We talked to TruGreen and it seems like the applicator got the message. Nice work, thank you.