Thumbtack Reviews

I've worked with Thumbtack for many years and I enjoyed the process. The journey wasn't easy because it's not just about putting in the grind of doing the actual service. This requires you to be proactive with your leads, business savvy and putting in the work at the calls.. To be honest, most of us are working while the leads are coming in, making it hard to respond quickly. You have to use multiple skills to make a profit, make sure that's what you're prepared for.

We had several bids for our recent horse pasture fence project. This was a fairly large job/project. After reviewing all these bids we went with "NICE VIEW FENCE". First, they were quick to come and examine the fence project. They were within the average wait time for starting. They were priced better than all the other bids. Nice View Fence did a super nice, quality job. This was a lot of work, and they even removed the old fence and hauled it away. Their work is of definite quality. They did everything properly, no cheap shortcuts. We have some more work coming up for another couple of fence projects, and we will look nowhere else than Nice View Fence.

Jim ** “I Nailed It” was an excellent plumbing and installation serviceman!!! Very professional and had all the tools to complete the job. I had bathroom sink and tub faucets replaced and he and his daughter Jennifer were very knowledgeable. His pricing is fair and it helps out a lot. He also fixes and repairs a lot AirBnB rentals. I definitely recommend him.🧰

I was immediately contacted by Shawn from SpeedDot360 regarding an inquiry about a business logo for our small business. I submitted my logo that I was working on for about two weeks, and was completely stuck on finding the appropriate font for my logo. I had the liberty of speaking to Shawn about the logo and the font issues. He advised that within 24 hours he would provide four samples of the logo with similar fonts. Shawn came through and within 24 hours or less he provided said same. We provided feedback at his request and asked for minor changes to the logo. Again, he provided a finalized logo to which my husband and I were completely fond of.

We are just half-way through a dryer repair. Responded shortly after I called. Our dryer died, he made an appointment, was on time, diagnosed promptly, he made me an invoice after searching for specific parts as opposed to replacing items that aren’t broken. That quality is really appreciated as it is keeping me from paying too much, especially in these times.! I paid for parts and already paid for one hour labor. He’s been professional, neat, clean dress, soft spoken and he’s willing to come to Roanoke, 5 out of 5 stars so far and that’s only because they don’t offer six stars ⭐️⭐️⭐️⭐️⭐️⭐️

Ryan was on time, provided great work, cleaned up the area before leaving. I would definitely hire him again and recommend him to friends. He was easy to communicate with, got a better prices for price than what we had seen, and was reliable in every sense.

This was my original post on Thumbtack on February 24th 2024- "I was told by Nick that they would be out on Thursday at 1 pm, but, was texted at 11:21 that 1 pm didn't work for him on Thursday, but Friday at the same time would work. We made it abundantly clear it was okay as long as someone showed up. Today no one called, texted or showed up! That's Very unprofessional! We have working schedules as well, but, we keep our appointments or at least call to cancel. This was a wasted 2 days for us when just a call or text would have sufficed." Almost 2 years later (December 3rd 2025) I get a response on "thumbtack from Property Intentions just stating motorcycle accident....

I wish I would have seen this before I had someone from them come out to install my washer and dryer pedestals. I asked the technician to be careful as I did not want any scratches on my sapphire blue paint. He took them in my garage and was going to lay them down on the concrete. I asked if he was going to use a blanket. He looked confused. I then offered him one of my blankets. He laid the washer down and started to put on the pedestal. I was cleaning up the dust in the laundry room and doing work. Came out and he needed to turn the washer to its back to screw the other screws in. When he did I noticed a huge fresh, deep scrape on the side of the washer. I then noticed that there was puddles of laundry detergent on my blanket and noticed that he did not removed the detergent tray before he laid the machine down. My heart dropped.

Terrible experience. I very often paid for leads, but the clients never responded — they didn’t answer calls or text messages. I have serious doubts that these are real customers. There is a high risk of losing money for nothing.

I highly don't recommend Thumbtack for professionals. They charge you for "direct leads" that almost never work. Last week Thumbtack withdraw from my bank account more than $200 and potential customers, don't respond to text and calls. They took my $127 for "customer" who canceled the job.