Thumbtack Reviews

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About Thumbtack

Thumbtack is a platform that connects you with a variety of home care professionals, including for home projects, lawn and landscaping, massages, dog training and a variety of other services. Thumbtack helps you compare options, read reviews and see pricing. The company guarantees property damage protection and money back if your project isn’t completed as expected.

What is Thumbtack?

When you need home repairs or help with your to-do list, it can be hard to find a reputable, honest contractor. Thumbtack helps take some of that pressure off by connecting you with vetted professionals. Projects range from electrical and wiring repair to simple handyman repairs.

Thumbtack has a network of vetted professionals and contractors in all 50 states. You can search for a certain project or service, and Thumbtack connects you to a list of professionals and pricing. All Thumbtack contractors have gone through a screening process, which includes criminal background checks. Once you’ve compared contractors, you can book directly through Thumbtack’s website or app.

How does Thumbtack work?

Thumbtack is free to use once you sign up. To start, you type in what service you’re looking for and your area code. Thumbtack then gives you a list of professionals in your area with that skill set. Some also list their costs, or you can call for specific pricing. Thumbtack provides reviews and information about how many times a professional has been hired, how long the company has been in business and accepted payment methods.

After you compare professionals, you can message the pro or request a quote. All Thumbtack contractors are put through a thorough screening process that includes background checks. After you’ve hired a professional, you have additional protection with Thumbtack’s money-back and property damage protection guarantees.

Thumbtack does offer an upgraded Plus membership for $49 per year. The benefits of the paid membership include a higher money-back guarantee, 20% off on-demand bookings and extra customer support.

Thumbtack services

Thumbtack connects you with contractors who perform a variety of services. Popular services include:

  • House cleaning
  • Local moving (under 50 miles)
  • Fence and gate installation
  • Handyman services
  • Electrical and wiring repair
  • Appliance repair or maintenance
  • Full-service lawn care
  • Dog training
  • Massage therapy
  • Interior painting
  • TV mounting
  • Central air conditioning repair or maintenance
  • Wedding and event photography
  • Furniture assembly
  • Wedding officiants
  • Swimming pool cleaning and maintenance

Chances are, if you have a home project or need, Thumbtack can help connect you to a professional in that area.

Thumbtack prices

Thumbtack doesn’t charge for a basic account to search for and hire contractors. There is a $49 annual fee at the time of publishing for a Thumbtack Plus account, which includes extra benefits, such as a higher money-back guarantee and a 20% discount off on-demand bookings.

Contractor pricing varies based on the service and your location. Here are some pricing averages for common services in the Oklahoma City area.

Thumbtack FAQ

Where is Thumbtack available?

Thumbtack is available in all 50 states.

How does Thumbtack membership work?

The Thumbtack Plus membership is $49 per year at the time of publishing. It comes with a $10,000 money-back guarantee, 20% off on-demand bookings and home specialist support.

Who owns Thumbtack?

Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. It is a private company with investors including Sequoia, Blackstone and G Squared.

Is Thumbtack safe?

Thumbtack vets contractors who appear on its site. Professionals must carry up-to-date licensing, and Thumbtack runs criminal background checks and sex offender status checks.

Still have questions?

Is Thumbtack legit?

Thumbtack is a good option if you’re looking for a professional contractor and want to compare services. Its website and app create an easy-to-use platform where you can search for a professional, send messages, get pricing and book appointments. Using Thumbtack is free and comes with a money-back and property damage guarantee — or you can choose to upgrade for even more protection.

Shop with confidence

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Thumbtack Reviews

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    Page 1 Reviews 0 - 5
    Customer ServicePriceStaffRatesHonesty & Transparency

    Reviewed April 13, 2026

    Shout out to, Erickson Electric, The Best!! This company is own by Joseph Erickson. This gentleman communicates very well is very polite, friendly, honest, and very fair with his prices. He has many years of experience under his belt. I have hired him the past to him to do small jobs at my house with no issues whatsoever. Then I offered him a big job, which consisted him rewiring a house and upgrading the electrical. He proved himself. Joe is the best, he enjoys what he does and pays attention to detail and works well with others. He disconnected the electric panel, solar and removed all the old wires. Safety is priority for him. If you need any kind of electrical work done, don’t hesitate to call him. Joe is the man for the job.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 31, 2026

    A request for a piano tuner was very quickly answered by Miguel McKenzie of McKenzie Piano Tuning. My initial questions were answered on the phone, and an appointment was made Miguel was prompt, professional and friendly. I peppered him with questions about the piano itself and the process of tuning it. He patiently answered and is obviously conscientious and thoroughly knowledgeable about his craft. Additionally, I felt perfectly comfortable leaving him alone in the house. A totally positive experience.

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      Customer ServicePricePunctuality & SpeedStaffTimeliness

      Reviewed March 9, 2026

      Needed real estate photos for a new listing and checked Thumbtack and found "Frame and Fable Photo LLC." Within minute received a response from Tim the owner. Answered a few questions and he quoted me a workable fee and scheduled him all within 24 hours. The photos were excellent, more than needed and all well taken. I'd certainly use Tim once again when needed.

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      TechPunctuality & SpeedStaff

      Reviewed March 4, 2026

      I recently hired Old North Fencing and Construction to build my fence on my property. Paul ** came out and with the help of his brother, Lionel did a GREAT job on my fence. They were prompt and professional. I would recommend them to anyone looking for both fencing and construction. Thanks Guys!

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      Customer ServicePriceStaffTimeliness

      Reviewed Feb. 28, 2026

      I was in need of someone trustworthy to clean a relative's apartment that is located 2 hours away from where I live (and within a private home). I've never used an app to find a professional before and I was super nervous about filling out the request form. Once I did, I got an immediate response from Delma from Souza Cleanings. She couldn't have been more wonderful! She was willing to start the job as soon as I was ready, she took her own time to go and look at the space prior to the quote, and let me tell you.. This was not an easy job. I'm still amazed by how she managed to get the entire job done in one day and it was beyond perfect! She even folded the towels in a decorative pattern! I can't recommend Delma highly enough. I plan to share her contact information with relatives who live in the area. Thank you Thumbtack for helping to put me in touch with this lovely woman!

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      Customer ServicePriceRefunds & PayoutsHonesty & Transparency

      Reviewed May 12, 2026

      I have been with Thumbtack for over 6 years now. They are a rip-off, they provide you with fake leads so they can charge you. Denied refunds for jobs you do not offer. Disconnect your call when calling asking about the misleads and charges. I offer BBQ. Please see attachment for an example of a charge.

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      Staff

      Reviewed May 11, 2026

      So happy with 5 Star Shower. They were very professional and I would recommend them to anyone looking to change a bathtub into a shower.

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      Customer ServiceTechSales & MarketingPriceStaff

      Reviewed May 10, 2026

      Thumbtack is not a reputable "third-party" platform as they do not examine their advertised contractors, nor verify their competency, experience or professionalism. I feel prey to one of their advertised so-called professional "household goods" movers. 2 Son's Transport, 1178 S. Shadow Drive, Mount Pleasant, South Carolina 29464 advertised on their platform, and, in short, they were inexperienced, damaged my furniture, rental home and denied culpability when my family witnessed their incompetence. Their customer service complaint department is laughable. They want your documentation and photographs but in the end they will sidestep any responsibility although they claim to understand a customer's dissatisfaction and financial loss. Avoid using the "Thumbtack" App at all costs.

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      Customer ServiceTechPunctuality & SpeedStaffBilling

      Reviewed May 7, 2026

      I used Thumbtack to find contractors for over 2 dozens of projects in 3 years. It was a good way to pick contractors quickly. However, often time, some of the contractors were not licensed and would show up the first day briefly and leave his non-English speaking workers behind for me to take care. Thumbtack responded well by resolving an issue caused by a contractor who left without finishing jobs but demanding full payment. When I asked for license of on contractor I hired, Thumbtack prevented me from leaving reviews for any future contractors. That means that Thumbtack wants to keep sloppy contractors so that they keep on making profits at the expense of customers' time and money.

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      Customer ServiceSales & MarketingPriceBilling

      Reviewed May 7, 2026

      RAM KC Remodeling Services LLC- Erick **…..STAY AWAY. Here is my experience. I wanted to prepare my house to sell. I hired RAM KC Remodeling Services LLC- Erick ** to paint the interior of my home for $22,500.00. That included all of the trim, walls, cabinets, sheetrock repairs, etc. The quality of the work was 7-8 out of 10. The big problem: At the end of the job Erick handed me a bill for almost $8000.00 MORE than his estimate. (During the job Erick was constantly trying to sell me on what he called “extras”: the included items included on the bid….trim, cabinets, etc. It became very annoying).

      I repeatedly told him that I just wanted the job as quoted. When I refused to pay the extra almost $8000.00, he told me he would put a lien on my property. AND HE DID. And he said JOCO favors contractors….Implying that he would win in court. Now he is potentially holding up the sale of my house. Not sure how he has ever gotten a positive review, but I will obviously never use him again.

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      Thumbtack Company Information

      Company Name:
      Thumbtack
      Year Founded:
      2009
      Address:
      360 9th Avenue
      City:
      San Francisco
      State/Province:
      CA
      Postal Code:
      94103
      Country:
      United States
      Website:
      www.thumbtack.com