Thumbtack Reviews
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About Thumbtack
Thumbtack is a platform that connects you with a variety of home care professionals, including for home projects, lawn and landscaping, massages, dog training and a variety of other services. Thumbtack helps you compare options, read reviews and see pricing. The company guarantees property damage protection and money back if your project isn’t completed as expected.
What is Thumbtack?
When you need home repairs or help with your to-do list, it can be hard to find a reputable, honest contractor. Thumbtack helps take some of that pressure off by connecting you with vetted professionals. Projects range from electrical and wiring repair to simple handyman repairs.
Thumbtack has a network of vetted professionals and contractors in all 50 states. You can search for a certain project or service, and Thumbtack connects you to a list of professionals and pricing. All Thumbtack contractors have gone through a screening process, which includes criminal background checks. Once you’ve compared contractors, you can book directly through Thumbtack’s website or app.
How does Thumbtack work?
Thumbtack is free to use once you sign up. To start, you type in what service you’re looking for and your area code. Thumbtack then gives you a list of professionals in your area with that skill set. Some also list their costs, or you can call for specific pricing. Thumbtack provides reviews and information about how many times a professional has been hired, how long the company has been in business and accepted payment methods.
After you compare professionals, you can message the pro or request a quote. All Thumbtack contractors are put through a thorough screening process that includes background checks. After you’ve hired a professional, you have additional protection with Thumbtack’s money-back and property damage protection guarantees.
Thumbtack does offer an upgraded Plus membership for $49 per year. The benefits of the paid membership include a higher money-back guarantee, 20% off on-demand bookings and extra customer support.
Thumbtack services
Thumbtack connects you with contractors who perform a variety of services. Popular services include:
- House cleaning
- Local moving (under 50 miles)
- Fence and gate installation
- Handyman services
- Electrical and wiring repair
- Appliance repair or maintenance
- Full-service lawn care
- Dog training
- Massage therapy
- Interior painting
- TV mounting
- Central air conditioning repair or maintenance
- Wedding and event photography
- Furniture assembly
- Wedding officiants
- Swimming pool cleaning and maintenance
Chances are, if you have a home project or need, Thumbtack can help connect you to a professional in that area.
Thumbtack prices
Thumbtack doesn’t charge for a basic account to search for and hire contractors. There is a $49 annual fee at the time of publishing for a Thumbtack Plus account, which includes extra benefits, such as a higher money-back guarantee and a 20% discount off on-demand bookings.
Contractor pricing varies based on the service and your location. Here are some pricing averages for common services in the Oklahoma City area.
| Service | Price range or average |
|---|---|
| House cleaning | $97 average per clean |
| Local moving | $80 to $100 per hour |
| Handyman services | $34 to $65 per hour |
| Full-service lawn | $34 average per project |
| Furniture assembly | $52 per project |
Thumbtack FAQ
Where is Thumbtack available?
Thumbtack is available in all 50 states.
How does Thumbtack membership work?
The Thumbtack Plus membership is $49 per year at the time of publishing. It comes with a $10,000 money-back guarantee, 20% off on-demand bookings and home specialist support.
Who owns Thumbtack?
Thumbtack was co-founded by Marco Zappacosta, who is the current CEO. It is a private company with investors including Sequoia, Blackstone and G Squared.
Is Thumbtack safe?
Thumbtack vets contractors who appear on its site. Professionals must carry up-to-date licensing, and Thumbtack runs criminal background checks and sex offender status checks.
Still have questions?
Is Thumbtack legit?
Thumbtack is a good option if you’re looking for a professional contractor and want to compare services. Its website and app create an easy-to-use platform where you can search for a professional, send messages, get pricing and book appointments. Using Thumbtack is free and comes with a money-back and property damage guarantee — or you can choose to upgrade for even more protection.
Thumbtack Reviews
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Popular Mentions
- 4,911,376 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
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- 4,911,376 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed June 26, 2026
Hatfield Home is just about the best I could have hired for installing my gazebo. Sean and his buddy worked hard in this heat to finish the job in I feel record time. You can’t go wrong in hiring this company. Thank Sean.
Finding pros who can outrun a summer heatwave and deliver flawless results is exactly what we aim for. We hope you enjoy your new shaded outdoor oasis! Thank you for sharing your experience with us.
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Reviewed June 22, 2026
I’ve used Thumbtack several times for projects around my home and have had a great experience. The platform makes it easy to find local professionals, compare options, read reviews, and get quotes quickly. I’ve hired pros for everything from home repairs to larger projects, and the process has consistently saved me time compared to searching on my own.
What I like most is the transparency—being able to see reviews, pricing information, and communicate directly with pros before making a decision. The app is easy to use, and I’ve always felt confident in the people I hired through the platform. Overall, Thumbtack has become my go-to place when I need help with a project, and I would definitely recommend it to friends and family.
Thank you for making us your go-to partner for home repairs. We are thrilled that comparing options and reading reviews has given you total confidence when hiring local pros. We look forward to helping you tackle your next home project!
Reviewed June 20, 2026
I am very pleased with the referral I received through this company. I needed various remodeling jobs at my home and had Gabe Clinton Co. referred to me. He responded quickly when I left a message wanting to receive a bid on some remodeling work. Gabe set an appointment time and came out on time reviewed the work I wanted done and gave me a quote. He seemed kind and honest so after reviewing his estimate he gave me I hired him for a job. He was punctual and the quality of work was very good. I was completely satisfied with the work he did. I would highly recommend Gabe Clinton.
It sounds like your home remodeling project was a total success! Thank you for sharing your experience, and we hope you enjoy your newly remodeled space.
Reviewed April 14, 2026
Caprisuns installed 4 ceiling fans All done professionally and to code. They work well and look good. Installation was quick, clean and on time. Would use again and highly recommend.
Thank you for highly recommending your pro! We are thrilled that your ceiling fan installation was completed so quickly, cleanly, and professionally. Enjoy the perfect breeze in your home!
Reviewed April 13, 2026
Shout out to, Erickson Electric, The Best!! This company is own by Joseph Erickson. This gentleman communicates very well is very polite, friendly, honest, and very fair with his prices. He has many years of experience under his belt. I have hired him the past to him to do small jobs at my house with no issues whatsoever. Then I offered him a big job, which consisted him rewiring a house and upgrading the electrical. He proved himself. Joe is the best, he enjoys what he does and pays attention to detail and works well with others. He disconnected the electric panel, solar and removed all the old wires. Safety is priority for him. If you need any kind of electrical work done, don’t hesitate to call him. Joe is the man for the job.
Finding a pro who handles complex electrical work with such a spark for safety and detail is a massive win. Thank you for sharing your fantastic rewiring experience with our community!
Reviewed June 26, 2026
I hired a "pro" to do my pavers and the cement cracked after 3 days. The guy was rude and belligerent when I followed up with him. I contacted Thumbtack and they pretend to care and help but are useless and don't support their customers at all. A terrible experience.
Facing issues with new pavers is deeply frustrating, especially when encountering unprofessional communication from a pro. Every customer deserves a respectful experience. Because you have already been in touch, please know that our Thumbtack Guarantee is a limited program that depends strictly on project documentation to establish eligibility. Your feedback is taken seriously and helps us evaluate the independent pros in our network.
Reviewed June 26, 2026
I've canceled my Thumbtack services twice on my app and they still continue to send me leads and charge me $51 per lead. I tried to reach out to customer service and they hung up on me
Unexpected lead charges after attempting to cancel is incredibly frustrating, and a disconnected call is not the experience intended for our pros. Ensuring account preferences reflect correctly is a priority, and help is available to sort this out. To ensure your profile is fully paused to prevent new customer matches, the exact steps can be found here: https://help.thumbtack.com/article/hide-my-business. We're also available at (866) 501-5809, Monday - Friday, 6 am - 5 pm MTS.
Reviewed June 24, 2026
Terrible customer service and they send fake leads that never actually turn into a real job.
Your frustration is understandable, as every dollar counts when running a business. Our platform aims to connect pros with real customers. Thumbtack is designed to charge pros only for real, matching customer inquiries. If you suspect a lead was invalid or didn't match your targeting preferences, please request a refund review at https://help.thumbtack.com/article/how-to-request-a-refund or call us directly at (866) 501-5809 so our team can look into this for you.
Reviewed June 23, 2026
If I could leave 0 stars I would!! Never heard of Thumbtack until today when a foreign person from Parkersburg, WV, 1-681-588-5379, kept calling me. Leave people alone!!
Your privacy and safety are taken very seriously. On Thumbtack, customers are only contacted by the specific pros they select for their home projects. Additionally, we use a secure phone number system to keep your personal information private. Please reach out to us if you have any questions or concerns about your privacy. You can also view our Privacy Policy here: https://www.thumbtack.com/privacy/
Reviewed June 23, 2026
The business (Thumbtack) originally charged me if I authorized a potential business lead to be someone I wanted to respond to. Which was fine. I authorized my first lead, however it was an incoherent request and I requested they refund the lead amount of $57 via an online message which they adhered to. However in the following week, they charged me for an additional 3 leads at $57+ each that I did not authorize. These were leads were never asked or authorized by me to receive like the first one was.
Furthermore, these were "leads" that were outside the mileage allotment I had set as boundaries for potential new leads. When I emailed them in a similar fashion to challenge these as not fitting my authorization and profile fits, it was simply denied without explanation. Their customer service number quoted me as a 90-minute wait time to talk to a person, which I did not have time for. This company has misrepresented how they charge clients and simply conducted business to charge any individual a ridiculous amount for clients that don't fit the criteria they sold individuals like myself on. But most importantly, they asked for permission to charge for the first "lead" and then automatically charged future "leads" without asking. These were bogus "leads," and this company should be red-flagged for their deceptive business practices and not allowed to swindle further local small businesses trying to find new clients via their deceitful service platform.
We appreciate your feedback and understand your frustration with these lead charges. For account security, we cannot review billing details on a public forum. However, our Support team is ready to investigate these leads for refund eligibility.
Request a review here: https://help.thumbtack.com/article/how-to-request-a-refundSee what qualifies here: https://help.thumbtack.com/article/refund-policy
We want to ensure your targeting is set up correctly for your needs.
Thumbtack Company Information
- Company Name:
- Thumbtack
- Year Founded:
- 2009
- Address:
- 360 9th Avenue
- City:
- San Francisco
- State/Province:
- CA
- Postal Code:
- 94103
- Country:
- United States
- Website:
- www.thumbtack.com
