Sunbeam Reviews
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About Sunbeam
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Sunbeam has manufactured small household appliances and personal care products since 1897. The company offers home and personal care solutions, aimed toward a variety of household tasks. Its product range includes kitchen appliances, garment care tools and health-related devices
- Durable and long-lasting
- Effective heating features
- Poor customer service experience
- Difficult return process
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Sunbeam Reviews
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Reviewed Sept. 11, 2009
Reviewed July 27, 2009
Sunbeam apartment stove lasted a year and the thermostat is out and so am I. Petter brand/ MLO are out of business and Sunbeam has nothing to do with backing their name or products. No wonder Sunbeam stock is in the toilet for years. Licensing your name means backing it with a warranty or parts. What happened to Sunbeam’s licensing fees? In some CEO's Cayman bank account. No spare parts to be found anywhere. The name Jarden Consumer Group comes into this equation also, another rat in the wood pile. Consequences: cost $349.00.
Reviewed July 19, 2009
I purchased an electric blanket at $74.99 six months ago. The item worked well the first week we used it. Then, my wife and I noticed that it was not getting as warm as it used to. The blanket just went downhill. I have owned electric blankets most of my adult life. According to the other negative comments, I probably will never buy another Sunbeam again. I still had my receipt, but I was not in the system. This is a lot of money ($75) to be warm for one week. Also, I had never washed it either.
Reviewed June 26, 2009
Sunbeam Mr. Coffee Model M75 tea maker leaks hot water all over the counter. Apparently, it does the same thing that the Mr. Coffee makers do. The unit was purchased at the Kmart in Sumter, SC.
Reviewed June 25, 2009
I purchased a Sunbeam microwave at a Target store in Joplin, MO on July 21, 2008. I bought it to use in my camper. I probably did not use more than half a dozen times. I went to use it this spring and blew a fuse in it. I contacted the listed repair service in Springfield, MO. She was unable to get the right size fuse for me. I contacted Sunbeam directly and they said if I had the receipt for it, I could get a refund. I told her all I wanted was a fuse and would even pay for it. I said I could not find my receipt. She said contact Target and they would print me a receipt. I contacted Target and they said they could not because it was out of their system. I showed where I wrote the check to them on 7/21/08 for $57.53 and that is all I have.
Reviewed June 9, 2009
We have purchased 4 electric blankets in the past several years. None of them work/worked. I contacted the store where I purchased and the Sunbeam company. Long story short, they refused to do anything. The warranty is useless, and it costs the consumer more money to return the blanket with no guarantee. In fact, without a receipt, they will do nothing. This is an inferior company with an inferior product.
Reviewed June 8, 2009
We purchased a Sunbeam microwave (model number SM0701A7E) in October 2008. It stopped working in late March. We contacted Sunbeam Customer Support and did everything they asked us to do. They received the purchase receipt and the parts they wanted returned several months ago at a cost of nearly $10 to us since it was going to Canada.
We have been in touch with them several times. They said they received everything on May 27th which was nearly a month later which I don't understand why it took over a month for them to receive it. Now, we are being told that everything was approved but now we have to wait an undisclosed amount of time for them to procure the funds to send the refund.
We purchased this microwave in good faith and we feel as though the company taking advantage of the consumer. We deserve better service from the company when we buy their product. If a company to has to go through such lengths when they have the proof of purchase and warranty and has to procure and amount as small as $60 then they have no business being in business in the first place and we hope they know that this red tape they are putting us through will ensure that we never buy another Sunbeam or Oster product.
Reviewed May 18, 2009
Reviewed March 26, 2009
Reviewed March 23, 2009
Reviewed March 14, 2009
Reviewed Feb. 28, 2009
Reviewed Feb. 20, 2009
Reviewed Feb. 19, 2009
Reviewed Jan. 19, 2009
Reviewed Jan. 17, 2009
Reviewed Jan. 2, 2009
We have bought 2 Sunbeam Queensize electric blankets. The first lasted about 1 year. The second lasted 2 months before blinking and not heating. The warranty is useless with the return procedures in place.
Reviewed Dec. 18, 2008
Reviewed Dec. 17, 2008
Reviewed Dec. 11, 2008
Reviewed Dec. 6, 2008
Reviewed Dec. 6, 2008
Reviewed Nov. 18, 2008
Reviewed Nov. 3, 2008
Reviewed Oct. 10, 2008
The electric blanket that we purchased on 01/09/06 does not heat up at all. Last winter, we noticed that we had to put the settings on 8 in order to feel a little heat, but now we do not get any heat even at the highest setting. With the five-year warranty, we expect Sunbeam to do something about this. Please advise - and after reading the complaint from the woman in Colorado, we do not want to be put in that position. We expect to hear from you SOON as we need a blanket that gives us HEAT.
Reviewed Sept. 25, 2008
This blanket has been cross-country more than I have. Witness purchase 10/9/02, sent back 10/26/02, 1/31/05, 4/6/06,10/17/06 etc. I called to receive a postage paid label to ship it back on 9/08 and all Victoria was what size and color pattern I wanted. I called aback about 2 weeks after I had not received the shipping label and was informed by Lowell that I had to wait 4 more weeks for the label to be sent, a total of 6 weeks? I have never had a Sunbeam blanket even preceeding above dates that lasted the 5 year warranty.
We have had freezing and snowing here in Colorado already and depend on a heating blanket. We are in our 70s and 880s and need to be snug. I have all the serial numbers if required. Thanks.
Reviewed Sept. 25, 2008
I have a complaint about the sunbeam electric banket. For the past 3 years I have had to replace them because the unit that turns on the blanket starts flashing and it's not fair that I have to purchase a blanket once a year. They should last a little bit longer then that?
I ended up getting very sick because I couldn't stay warm.
Reviewed Sept. 10, 2008
Bought the kitchen asst. mixer for my husband who is dealing with cancer. It worked excellent 1 time and he was able to get nourishment by using it. The 2nd time the rubber seal in the blade broke in 2 and now leaks. Store will not take it back has been used. Tried to call 800# no answer.NOW WHAT???All I want is a new seal...
Reviewed Aug. 11, 2008
My son and I have always used Sunbeam Electric blankets. They use to last at least a couple of years. But now, they are always breaking down and they would stop heating after a couple of months use. They wouldn't even last the winter. The last one he bought stopped working only after a couple of weeks.
For the last 2 or 3 years, I had to constantly bring back the blankets to the store for new ones because they stopped heating. I follow the directions and I even had to stop washing them thinking that was the problem. I am not going to buy Sunbeam Electric blankets any more.
Reviewed July 28, 2008
About one month ago I arrived home and my apt. was on fire. Black smoke coming out of the balcony. Mr. Caffe Caffemaker FTTX85 switch was defective, and set my place on fire. I became homeless with two kids and a dog in one day. I have lost a lot of furniture, lost a place to live, couldn't work four 3 weeks, and sleep. This whole situation affected me mentally. I'm scared.
Reviewed July 20, 2008
Model CGX20 programmable coffee maker, in use almost daily since early 2007, has twice turned on randomly, i.e. without being programmed to do so. This would seem to be a potential fire hazard, since the unit was empty at the time. Fortunately, we were there at the time to unplug the machine.
No damage that we are aware of. I unplug the unit whenever we are away for more than a few hours.
Reviewed May 16, 2008
my husband just bought me a deep fryer CZF725 i used it 2 times and the handle on the frying basket broke, it will not lift the food out of the oil.
Reviewed March 31, 2008
Ameritrade wanted to charge me to remove this and other deadbeat stock from my portfolio. I lost 18 thousand dollars with Sunbeam, Lifepoint, and other companies whose management lived so much better than the defrauded investors.
Reviewed Jan. 17, 2008
Upon opening my third replacement Sunbeam electric blanket in 9 months, 3 purchases, 2 returns at J.C. Penny,Glendale, CA., I noticed a cardboard insert hidden in the newest Sunbeam blanket. STOP-Do not return this product to the place of purchase. Below this you are direct to Sunbeam's web site www.sunbeam.com for any questions regarding repair, replacement, sit-up and functioning. Bottom line: Don't I have the right to return my purchase to the same store I bought it? A five hour drive to the nearest service location is a little much.
Reviewed Nov. 30, 2007
We purchased two queen sized electric blankets in Dec. 2006. The blanket is equipped with dual controls. They both worked for two months without problems. We have never cleaned them as directed. We started using them again in Oct. 2007,and they worked fine for about 3 weeks. Then the right side on both blankets over the period of about a week would not work. One of the blankets actually shocks the person on the right side. I called the Sunbeam Corp. and I was told that I would have to mail them in and wait several weeks and they may or may not replace them at their option. I believe a product less than a year old and used per their guidelines should last longer than 11 months with less than 3 months use. I believe that the several weeks at their option is unrealistic. I also no do have any trust of shipping them the evidence of a product that is defective and could potentially burn a house down.
Reviewed Sept. 25, 2007
I a Mr. Coffee coffee maker that I hate. No matter how careful I am about putting in the filter, most of the time the coffee ends up full of coffee grounds. Or I end up with the filter basket over flowing with water and coffe grounds. It is a mess!
Reviewed Aug. 28, 2007
coffee stains on my counter.
Reviewed July 1, 2007
I purchased a Sunbeam Mixmaster Heritage Series Stand mixer in 3/06. In Jan. of 07 the mixer stopped working and they sent me another one, the first time I used it the tilt release would not work, so I called and they sent me another one in April of 07, here it is the first of July and my third mixer will not work. Once again the tilt release won't work. I have demanded my money back. The reason I am writing is because there must be a defect in the mixer or I would not be having the same problem. The mixer is a Sunbeam Mixmaseter Legacy edition model 18055. I feel this model should be recalled. Thank you for your time and concern. If I do not get a full refund then I will go to my lawyer and the BBB.
I have had eight hand surgeries and can not use a regular hand mixer. I depend on a stand mixer to do what I can't. I have had three mixers in the last 6 months, all with serious problems that has left me unable to make bread, cakes, or anything else that it is used for. I find it rediculous that there should be so much problem with a machine.
Sunbeam Company Information
- Company Name:
- Sunbeam
- Website:
- www.sunbeam.com
