Sunbeam Reviews

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About Sunbeam

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Sunbeam has manufactured small household appliances and personal care products since 1897. The company offers home and personal care solutions, aimed toward a variety of household tasks. Its product range includes kitchen appliances, garment care tools and health-related devices

Pros
  • Durable and long-lasting
  • Effective heating features
Cons
  • Poor customer service experience
  • Difficult return process

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Sunbeam Reviews

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    Page 4 Reviews 250 - 450

    Reviewed Sept. 11, 2009

    I purchased an Oster Coffee maker yesterday at London Drugs in West Vancouver.
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    Reviewed July 27, 2009

    Sunbeam apartment stove lasted a year and the thermostat is out and so am I. Petter brand/ MLO are out of business and Sunbeam has nothing to do with backing their name or products. No wonder Sunbeam stock is in the toilet for years. Licensing your name means backing it with a warranty or parts. What happened to Sunbeam’s licensing fees? In some CEO's Cayman bank account. No spare parts to be found anywhere. The name Jarden Consumer Group comes into this equation also, another rat in the wood pile. Consequences: cost $349.00.

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    Reviewed July 19, 2009

    I purchased an electric blanket at $74.99 six months ago. The item worked well the first week we used it. Then, my wife and I noticed that it was not getting as warm as it used to. The blanket just went downhill. I have owned electric blankets most of my adult life. According to the other negative comments, I probably will never buy another Sunbeam again. I still had my receipt, but I was not in the system. This is a lot of money ($75) to be warm for one week. Also, I had never washed it either.

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    Reviewed June 26, 2009

    Sunbeam Mr. Coffee Model M75 tea maker leaks hot water all over the counter. Apparently, it does the same thing that the Mr. Coffee makers do. The unit was purchased at the Kmart in Sumter, SC.

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    Reviewed June 25, 2009

    I purchased a Sunbeam microwave at a Target store in Joplin, MO on July 21, 2008. I bought it to use in my camper. I probably did not use more than half a dozen times. I went to use it this spring and blew a fuse in it. I contacted the listed repair service in Springfield, MO. She was unable to get the right size fuse for me. I contacted Sunbeam directly and they said if I had the receipt for it, I could get a refund. I told her all I wanted was a fuse and would even pay for it. I said I could not find my receipt. She said contact Target and they would print me a receipt. I contacted Target and they said they could not because it was out of their system. I showed where I wrote the check to them on 7/21/08 for $57.53 and that is all I have.

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    Reviewed June 9, 2009

    We have purchased 4 electric blankets in the past several years. None of them work/worked. I contacted the store where I purchased and the Sunbeam company. Long story short, they refused to do anything. The warranty is useless, and it costs the consumer more money to return the blanket with no guarantee. In fact, without a receipt, they will do nothing. This is an inferior company with an inferior product.

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    Reviewed June 8, 2009

    We purchased a Sunbeam microwave (model number SM0701A7E) in October 2008. It stopped working in late March. We contacted Sunbeam Customer Support and did everything they asked us to do. They received the purchase receipt and the parts they wanted returned several months ago at a cost of nearly $10 to us since it was going to Canada.

    We have been in touch with them several times. They said they received everything on May 27th which was nearly a month later which I don't understand why it took over a month for them to receive it. Now, we are being told that everything was approved but now we have to wait an undisclosed amount of time for them to procure the funds to send the refund.

    We purchased this microwave in good faith and we feel as though the company taking advantage of the consumer. We deserve better service from the company when we buy their product. If a company to has to go through such lengths when they have the proof of purchase and warranty and has to procure and amount as small as $60 then they have no business being in business in the first place and we hope they know that this red tape they are putting us through will ensure that we never buy another Sunbeam or Oster product.

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    Reviewed May 18, 2009

    I've purchased 3 Sunbeam electric blankets in the past 2 years and all have quit working in the first 3-5 months. All were purchased from Walmart, but I won't buy another. Sure took me a long time to learn my lesson, bad company and a bad product.
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    Reviewed March 26, 2009

    I purchased a Sunbeam Mixmaster Heritage series Stand mixer model number 2346 in March of 07. It quit working in June of 08 and the company replaced it.Now 9 months later the second one has stopped working. I called the company and they did send me a replacement but I afraid to use it because I don't think it well work for long. We tore the last one apart and it has plastic gears in it and they just can not stand up to the use that they need to take. I always thought the Sunbeam had really good products now I would really have to think about it before I purchased anything else of theirs. I don't feel safe about using this mixer and will have to go purchase someother brand. When trying to find any info on this mixer the model number would always bring up the next number the 2347 and not the 2346 that I have.
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    Reviewed March 23, 2009

    I paid 100.00 king size and now It is reading ff and it stop working.Any sugestions?
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    Reviewed March 14, 2009

    On February 15,2009 I prepared a cup of broth for my husband using the hot water from my hot water dispenser. Just as I was handing him the cup it shattered in my hand and burned his torso horribly. He had 2nd degree burns and spent a week in the hospital. I didn't realize that the water was that hot.
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    Reviewed Feb. 28, 2009

    I have purchased 3 electric blankets in the past 4 years and the dual controls never last. This is the last time I will ever buy a Sunbeam blanket . Sincerely, Madelyn French
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    Reviewed Feb. 20, 2009

    I WAS USING THE HEATING PAD ON MY BACK,SITTING ON OUR COUCH. IT STARTED FEELING REALLY HOT. I STUCK MY HAND BEHIND MY BACK AND SMOKE STARTED COMING FROM THE PAD. I JUMPED UP,GRABBED IT,UNPLUGGED IT AND THEN IT STARTED TO IGNITE. I RAN TO THE SINK AND THRU WATER OVER IT. I THEN REALIZED MY SHIRT WAS BURNED AND SO WAS OUR COUCH. WE ONLY HAD THIS HEATING PAD FOR LESS THAN 1 YEAR AND PROBABLY USED IT ONLY 3-4 TIMES. I HOPE THAT YOU COULD HELP ME WITH THIS SITUATION.
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    Reviewed Feb. 19, 2009

    I have purchased several Sun Beam Electric blankets. For the past three years, I have been returning the blankets back to Sunbeam after just a few months, the performance of the blankets has been non-existent. I have had to return now for the fifth time, and six to seven blankets later, I still cannot get a blanket that works for more than three months on a good day. These blankets cost around $90.00 a piece. With the health issues I have been facing, being cold is not in the program, and it has not always been doable that I can return the blankets in a timely matter due to my health issues. Sunbeam has replaced the blankets, but the problem is that I cannot get them to send me one that works. This is a ongong problem with no resolution in site, and I'm COLD!!! and so is my child!!!
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    Reviewed Jan. 19, 2009

    I bought a Sunbeam countertop microwave on 8/21/08,it came with a 1 year warranty and it has broke it won't turn on at all I checked my plugs and circuits and they all work so its the microwave.I would appreciate a new one I have the model # SM0701A7E I also still have my receipt.I took this microwave back to the store but they said to contact the company.
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    Reviewed Jan. 17, 2009

    I purchased a electric twin size blanket on 12/10/08. and a month later the blanket does not work anymore. This is the second time I have gotten a sunbeam blanket that stopped working after only a few weeks of use.
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    Reviewed Jan. 2, 2009

    We have bought 2 Sunbeam Queensize electric blankets. The first lasted about 1 year. The second lasted 2 months before blinking and not heating. The warranty is useless with the return procedures in place.

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    Reviewed Dec. 18, 2008

    I have bought 4 Sunbeam electric blankets from Walmart and they are all junk. None of them heat up very well and the Queen size one works whenever it wants. I've been very disappointed with this product and will tell all my family and friends to stay away from this product. Catherine Craycraft
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    Reviewed Dec. 17, 2008

    I bought a Sunbeam Electric blanket in September and by October, the control light was flashing and there was no heat on one side. I had not saved the receipt as I never have had a problem with a blanket before. I bought another Sunbeam blanket and tried shipping the first back to Sunbeam. I used the addres on the material I got for the second blanket. Much to my amazement, I just got the package back as it was REFUSED by Sunbean. I wrote to Sunbeam via e-mail, but have had no response. Now that I have read all these postings, I am sure I will not receive any assistance from Sunbeam. I just know that I would never buy any product made by this company. I also wonder how long the second blanket is going to last.
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    Reviewed Dec. 11, 2008

    have purchased 3 different electric blankets at various times and all have failed, assumed 2 failures were the consumers misuse. Purchased another (mistake) and have the same results as the others the first day of use they flash FF after a few minutes then stop working. can be plugged back in and will resume working for awhile then flash FF
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    Reviewed Dec. 6, 2008

    On Oct/29/08, for $139.84 + tax, I purchased a king size Sunbeam Luxury Ultra Plush Heated Blanket from the local Wal-Mart Store. Right away I notice that the two outer layers of ultra plush material, other than the outside seams, were only sewn together with very small tack stitches that hold them together; 4 across and 5 long ways, a total of 20 tacks. I had a time getting the blanket smooth and strength on my bed because of so few stitches holding the two layers together. After only a couple of weeks of the top layer sliding out of the correct position over the bottom layer putting stress on the tack stitches, a small hole developed at one of the tack stitches. That has caused even more stress on the tack stitch so the hole is getting even larger.
    On 12/01/08, I contacted Sunbeam about the problem and the warranty. And yes on 12/04/08, Sunbeam offered to check it out to see if it is covered by the warranty, however, that will take at least a 3 to 4 weeks turn around. Just so happens I purchased this heated blanket during the winter season right when it is needed. I am not happy about having to do without the blanket that long. Since I am a seamstress, I can repair the one hole and with some extra work I could securely sew the two layers together to prevent other holes from developing at the other small tack stitches. Crazy huh, having to repair a $139 blanket that is not much over a month old? Even crazier is having to pack it up and ship it to them for a determination of warranty coverage. I love the ultra plush material but the basic construction is a very bad design. If the blanket is not repaired properly the electrical wire could become exposed and become a dangerous situation. I have not decided what I will do to correct this problem but I wanted to let Consumer Affairs know of this defective model electric blanket. They should be recalled for defective as well as for safety purposes. Joetta Berghman
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    Reviewed Dec. 6, 2008

    On Oct/29/08, for $139.84 + tax, I purchased a king size Sunbeam Luxury Ultra Plush Heated Blanket from the local Wal-Mart Store. Right away I notice that the two outer layers of ultra plush material, other than the outside seams, were only sewn together with very small tack stitches that hold them together; 4 across and 5 long ways, a total of 20 tacks. I had a time getting the blanket smooth and strength on my bed because of so few stitches holding the two layers together. After only a couple of weeks of the top layer sliding out of the correct position over the bottom layer putting stress on the tack stitches, a small hole developed at one of the tack stitches. That has caused even more stress on the tack stitch so the hole is getting even larger.
    On 12/01/08, I contacted Sunbeam about the problem and the warranty. And yes on 12/04/08, Sunbeam offered to check it out to see if it is covered by the warranty, however, that will take at least a 3 to 4 weeks turn around. Just so happens I purchased this heated blanket during the winter season right when it is needed. I am not happy about having to do with out the blanket that long. Since I am a seamstress, I can repair the one hole and with some extra work I could securely sew the two layers together to prevent other holes from developing at the other small tack stitches. Crazy huh, having to repair a $139 blanket that is not much over a month old? Even crazier is to pack it up and ship it to them for a determination of warranty coverage. I love the ultra plush material but the basic construction is a very bad design. If the blanket is not repaired properly the electrical wire could become exposed and become a dangerous situation. I have not decided what I will do to correct this problem but I wanted to let Consumer Affairs know of this defective model electric blanket. They should be recalled for defective as well as for safety purposes. Joetta Berghman
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    Reviewed Nov. 18, 2008

    My son bought be an electric blanket on October 3 2008, for my birthday. It last until last Monday, November10, 2008. No one will do anything about this. It's disappointing, I know it's only a blanket, but the one my Grandmother had for 20 years last 21 yrs. I'm embarassed for sunbeam and their lack of ethics in their products.
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    Reviewed Nov. 3, 2008

    My husband purchased a Sunbeam stand mixer ,I had made a birthday cake and some cupcakes andI made frosting plus mash potatoes .I went to wash the beaters last week and saw that a plastic piece was missing off of one of them .I got concerned because the frosting was white like the potatoes.So i took the other one off it came off real easy .I also wash every thing by hand and it was not in the sink .I tried calling Sunbeam and all i get is an ansewering machine telling me to call back because their busy ,I tried calling three times. Worried in OhioHope you can get them to recall these because it could be a choking hazzard for someone.Thank you for listing.
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    Reviewed Oct. 10, 2008

    The electric blanket that we purchased on 01/09/06 does not heat up at all. Last winter, we noticed that we had to put the settings on 8 in order to feel a little heat, but now we do not get any heat even at the highest setting. With the five-year warranty, we expect Sunbeam to do something about this. Please advise - and after reading the complaint from the woman in Colorado, we do not want to be put in that position. We expect to hear from you SOON as we need a blanket that gives us HEAT.

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    Reviewed Sept. 25, 2008

    This blanket has been cross-country more than I have. Witness purchase 10/9/02, sent back 10/26/02, 1/31/05, 4/6/06,10/17/06 etc. I called to receive a postage paid label to ship it back on 9/08 and all Victoria was what size and color pattern I wanted. I called aback about 2 weeks after I had not received the shipping label and was informed by Lowell that I had to wait 4 more weeks for the label to be sent, a total of 6 weeks? I have never had a Sunbeam blanket even preceeding above dates that lasted the 5 year warranty.

    We have had freezing and snowing here in Colorado already and depend on a heating blanket. We are in our 70s and 880s and need to be snug. I have all the serial numbers if required. Thanks.

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    Reviewed Sept. 25, 2008

    I have a complaint about the sunbeam electric banket. For the past 3 years I have had to replace them because the unit that turns on the blanket starts flashing and it's not fair that I have to purchase a blanket once a year. They should last a little bit longer then that?

    I ended up getting very sick because I couldn't stay warm.

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    Reviewed Sept. 10, 2008

    Bought the kitchen asst. mixer for my husband who is dealing with cancer. It worked excellent 1 time and he was able to get nourishment by using it. The 2nd time the rubber seal in the blade broke in 2 and now leaks. Store will not take it back has been used. Tried to call 800# no answer.NOW WHAT???All I want is a new seal...

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    Reviewed Aug. 11, 2008

    My son and I have always used Sunbeam Electric blankets. They use to last at least a couple of years. But now, they are always breaking down and they would stop heating after a couple of months use. They wouldn't even last the winter. The last one he bought stopped working only after a couple of weeks.

    For the last 2 or 3 years, I had to constantly bring back the blankets to the store for new ones because they stopped heating. I follow the directions and I even had to stop washing them thinking that was the problem. I am not going to buy Sunbeam Electric blankets any more.

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    Reviewed July 28, 2008

    About one month ago I arrived home and my apt. was on fire. Black smoke coming out of the balcony. Mr. Caffe Caffemaker FTTX85 switch was defective, and set my place on fire. I became homeless with two kids and a dog in one day. I have lost a lot of furniture, lost a place to live, couldn't work four 3 weeks, and sleep. This whole situation affected me mentally. I'm scared.

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    Reviewed July 20, 2008

    Model CGX20 programmable coffee maker, in use almost daily since early 2007, has twice turned on randomly, i.e. without being programmed to do so. This would seem to be a potential fire hazard, since the unit was empty at the time. Fortunately, we were there at the time to unplug the machine.

    No damage that we are aware of. I unplug the unit whenever we are away for more than a few hours.

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    Reviewed May 16, 2008

    my husband just bought me a deep fryer CZF725 i used it 2 times and the handle on the frying basket broke, it will not lift the food out of the oil.

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    Reviewed March 31, 2008

    Several years ago I bought a couple thousand dollars worth of Sunbeam stock. It was a couple of years later that I found out that the stock was worthless because the company went private at the time I bought their stock. The information from Ameritrade showed the company going through reorganization but not the private conversion. The Sunbeam Corporation used investors money to rebuild the company and did not intend to repay its investors.


    Ameritrade wanted to charge me to remove this and other deadbeat stock from my portfolio. I lost 18 thousand dollars with Sunbeam, Lifepoint, and other companies whose management lived so much better than the defrauded investors.

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    Reviewed Jan. 17, 2008


    Upon opening my third replacement Sunbeam electric blanket in 9 months, 3 purchases, 2 returns at J.C. Penny,Glendale, CA., I noticed a cardboard insert hidden in the newest Sunbeam blanket. STOP-Do not return this product to the place of purchase. Below this you are direct to Sunbeam's web site www.sunbeam.com for any questions regarding repair, replacement, sit-up and functioning. Bottom line: Don't I have the right to return my purchase to the same store I bought it? A five hour drive to the nearest service location is a little much.

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    Reviewed Nov. 30, 2007


    We purchased two queen sized electric blankets in Dec. 2006. The blanket is equipped with dual controls. They both worked for two months without problems. We have never cleaned them as directed. We started using them again in Oct. 2007,and they worked fine for about 3 weeks. Then the right side on both blankets over the period of about a week would not work. One of the blankets actually shocks the person on the right side. I called the Sunbeam Corp. and I was told that I would have to mail them in and wait several weeks and they may or may not replace them at their option. I believe a product less than a year old and used per their guidelines should last longer than 11 months with less than 3 months use. I believe that the several weeks at their option is unrealistic. I also no do have any trust of shipping them the evidence of a product that is defective and could potentially burn a house down.

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    Reviewed Sept. 25, 2007


    I a Mr. Coffee coffee maker that I hate. No matter how careful I am about putting in the filter, most of the time the coffee ends up full of coffee grounds. Or I end up with the filter basket over flowing with water and coffe grounds. It is a mess!

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    Reviewed Aug. 28, 2007

    I purchase a mr. coffee, coffee maker from walmart, model # 1sx23 around six months ago, and it hasn't work right but a few time's, it leek water and coffee grounds all over my counter top.


    coffee stains on my counter.

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    Reviewed July 1, 2007


    I purchased a Sunbeam Mixmaster Heritage Series Stand mixer in 3/06. In Jan. of 07 the mixer stopped working and they sent me another one, the first time I used it the tilt release would not work, so I called and they sent me another one in April of 07, here it is the first of July and my third mixer will not work. Once again the tilt release won't work. I have demanded my money back. The reason I am writing is because there must be a defect in the mixer or I would not be having the same problem. The mixer is a Sunbeam Mixmaseter Legacy edition model 18055. I feel this model should be recalled. Thank you for your time and concern. If I do not get a full refund then I will go to my lawyer and the BBB.

    I have had eight hand surgeries and can not use a regular hand mixer. I depend on a stand mixer to do what I can't. I have had three mixers in the last 6 months, all with serious problems that has left me unable to make bread, cakes, or anything else that it is used for. I find it rediculous that there should be so much problem with a machine.

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    Sunbeam Company Information

    Company Name:
    Sunbeam
    Website:
    www.sunbeam.com