Sunbeam Reviews

I bought a Sunbeam queen size electric blanket November 2019. It worked well for that winter. I carefully folded it up and stored it in the original box. Then Dec 2020 placed in back on my bed and only portions of the blanket worked. A few weeks later only a portion of one side worked. It was past the warranty. So I bought another because I really needed it. Same thing. Exactly the same way. I was able to get a refund for one but not the other. Sunbeam used to have quality products, not sure what’s happened but the electric blankets not worth my hard earned money!! Try a different brand.

These are fairly expensive blankets and I have bought one every year for 3 years now but no more. I haven’t had one blanket last an entire year. I have contacted support and they have done nothing but tell me to “reset” the unit which does absolutely nothing. I am done with these personally and will find another proxy to replace it. All three of these haven’t lasted more than a year.

It is a good little microwave but it has little power. It takes longer to cook stuff and would be better. It fits on counter good. I guess it is not possible to have both. Sunbeam is a good company so far and I would buy one again.

I've had this microwave about 6 years, and it's still working fine. However, I have recently noticed that the notification bell rings several times after the door is opened and items are removed, and sounds really loud and sharp, but it heats and cooks fine, I have no plans to replace it at this time.

As many others have stated, we chose Sunbeam for the name recognition and believed their products to be high quality. Unfortunately, that is not the case, our warming throw is shocking us even when it's unplugged, we are afraid to plug it back in, if it's shocking when it's unplugged. So far I've been unable to reach Sunbeam for help. Aside from difficulties with the warming blanket shocking us, we have purchased multiple Sunbeam heating pads in the past 5 years, none of which has functioned more than 6 months before failing to heat or overheating. I had used Sunbeam products 10-15 years ago that worked well and lasted a long time, no more.

This is a horrible company with very cheap products. Heated throw burned me... cloth cover was barely on. No customer service. DO NOT DEAL WITH, SAVE YOUR MONEY. The cord was so stiff it wouldn't even wind up, to store properly... I've called the company 4 times with no satisfaction, or even a friendly customer service representative.

Purchased a Sunbeam king size Slumber Rest Velvet plush electric blanket with a 5 year warranty from Macy's in January 2019. Intermittent problems with blanket not getting very hot and then not heating at all. On May 1, 2020, I contacted the 1-800 number to file a warranty claim. Was told that warranty was verified and product would be replace if I emailed a list of information along with several photos. I responded on the same day.

I had a heated throw that was no longer heating, and they sent me a new throw free of charge. Great service! I love their heated blankets and I think I will keep coming back to this company for when I invest in a heated mattress pad.

I loved my Sunbeam blanket for the 10 months it worked. It was a beautiful charcoal gray to match my den. When I contacted them with a receipt to ask them to honor their 5 year warranty, they offered me a BURGUNDY blanket as a replacement. When I asked for a tan, white or gray, they offered me a ZEBRA print and said that was all they had in their warehouse. When I have them a list of colors that I would prefer, they wrote back and said they couldn’t replace my blanket since I had “refused” their offer. I’m sure it’s in the fine print, but what a crappy warranty to send out the crappy blankets they can’t sell to replace expensive throws. Very disappointed in Sunbeam’s customer service.

I bought a twin size Sunbeam blanket electric for cold winters and I bought it at Kohls at the end of the season for this winter. When I put it on my bed it did not work, I contacted sunbeam and showed them the label and they said it was made in 2012 when I bought it last winter 2019. Kohls would not return it without the receipt. I have made numerous calls to sunbeam and emails with no results, they have a 40 minute hold time then hang up when you are next. I have contacted CPSC again as they want to close my case as they have not heard from me but I have sent over 6 emails and they were to call me but never did. Very poor CSR so no blanket fo me. ANd NEVER AGAIN Sunbeam, I will buy from another company. Jarden bought them out and I was told they do not warranty nor talk to their consumers (sunbeam that is).

Had two of them fail, they replaced one, then they won’t replace the 2nd one because they think I am trying to get a free blanket. I don’t want another, I want my money back and Sunbeam needs to fix why so many of these fail. They bank on the fact that most people just throw them away and just accept that there is no such thing as quality or customer service.

Over the past five years, I have purchased as many electric blankets. Each one of the blankets became operable before the winter was over which would be three to four months. Needless to say I gave up I will never purchase another one. And yes I did follow all of the guidelines I even tried resetting them according to their guidelines nothing work the blank is were just inoperable and they were not cheap. If I remember correctly, I purchased several of the blankets from Macy's and or Sears.

I love yard sales. Good stuff. Cheap prices. When I was furnishing my first apartment in the early 1970s, I went to yard sales every weekend. I bought bookcases, chairs, tables, and, of course, kitchen equipment: silverware, dishes, storage bowls, and my prized purchase, a Sunbeam Mix-Master. For three dollars I got the Mix- Master circa 1955, a set of mixing blades and the small bowl that fits in the groves so that the bowl rotates. The seller explained that she had broken the large bowl and wanted to upgrade. Thank god for people who want to upgrade. That opens a myriad of opportunities for folks like me who do not need to have the latest and greatest, but love the utilitarian. I took it home and discovered that the large bowl from my set of Pyrex bowls (also from a yard sale and circa 1950s) would almost fit in the groove and worked just fine.

While working on a project using my Sunbeam iron my smoke detector went off and I could smell burning. I frantically ran around trying to figure out what was burning. I eventually noticed that the plate on the bottom of my iron had actually exploded off the body and was creating invisible fumes setting off my smoke detector. I called Sunbeam customer support and reported the above and was told that it would be reported and that I would be receiving an email with information on how to return my iron with pre-paid postage. It has been at least 2 months and I have yet to receive any information. This was clearly a fire hazard and should be addressed by Sunbeam.

I purchased a heated blanket for Christmas of 2018. By June of 2019 the blanket refused to heat throughout. A small corner of the blanket would heat barely but the rest would not. As per the warranty on the manual and the outside of the box, which I still have, there is a five-year unconditional warranty. I contacted Sunbeam via the instructions inside the manual and gave them the appropriate information to honor the warranty and replace the blanket or give me a refund. It took days to get a reply. They then asked for the same information repeatedly. I sent pictures and even got a case number from them. But then I got an email saying there are no blankets to replace mine. They told me that I would need to keep calling their # in the future to see if they ever get any blankets in again that they could replace mine. Since this is not an uncommon item I can't imagine why the company would not have a replacement or just simply refund my purchase.

Never buy another Sunbeam product again. Had 3 of the above irons crap. First iron leaked replaced second iron same. The last one had rust flakes coming out of the iron 6 months old if lucky. CRAP. CRAP. NEVER EVER AGAIN.

My heating pad broke down in 18 months which has 5 years warranty; I complained about two months ago to the Co. about the problem. Yet, The company has not done anything. Their bogus 5 years warranty is useless.

I bought a queen size Sunbeam electric blanket in September 2018. Worked great for that winter. It no longer works and for some crazy reason, I can't get in touch with anyone to even TRY to get a replacement! Will never purchase a Sunbeam product again!

Have a micro plush heated throw. After only a year, half of the blanket heats. Contacted Sunbeam regarding warranty and was told in email that they only have a brown one in stock to replace it with. I replied that it was fine but would like something because mine does not work. Happy to send back the broken one. 2 weeks later, still no response. Sent 4 messages, a FB message and called the 1-800 number. The booklet and box that the blanket came in, notes a 5 year warranty. The first email I received requested photos.

I bought a sunbeam gas hop and after a year and 3 months the burner melted. I filed a complaint 8 months ago and still no reply. I have to struggle to make food because I can't use it. Will never buy it again. So I have to replace the hop with a new one.

This toaster is the worst piece of equipment I have ever owned, this company clearly doesn't know how to make products. Their "bagel" feature is a JOKE. Put this piece of junk on a 1 and it will STILL burn the living hell out of your bagel, what's the point of releasing a product with useless features? Give up on making products you awful company.

Purchased twin/full electric blanket P.N.157903-000-000 Oct 2014 for $49.88 + tax. Was a brutal winter but I was toasty in bed. Admittedly, I did not launder blanket before storing in protective bag. It smelled great thanks to dryer sheets in the bag so I didn't wash it again. Winter #2 also brutal and sometimes blanket warmed me, sometimes not. Did not wash fearing machines could harm. Last 3-5 winters have used as extra blanket because it just doesn't work. Wish I'd had the money to purchase another brand but did not. Expected blanket to get me through many winters like these things used to do. Pets inherit #6 winter 2019.

extraordinary to experience service representatives such as Cheryl and Michelle. Both are courteous, concerned, and willing to go the 'extra mile' to help their customers. Their kindness and patience are to be commended.

Inexpensive - and does the job! I got it at Target - about 700 watts. Some of the buttons have to be prompted to respond sometimes, however. Turntable sometimes operates in reverse. As I recall, I paid about $39.99 plus tax for it.

It's been a good microwave. Smaller unit. It definitely has served its purpose. Never have had any problems with it. It's over 10 years old. I would definitely recommend Sunbeam microwave. If I were to replace it, it would be to just update the microwave. But that won't happen unless something goes wrong with it.

We have had it for several years. When I first purchased it the light bulb went out within 3 months. It wasn't the best purchase. It doesn't warm the food good but grateful. It had been over 90 days so it could not be returned. The plate in it doesn't fit properly on the thing that makes it turns. This was my first time purchasing this brand and it will be my last.

4 months, 20 emails, 2 phone calls and still no results. On Mar 22/19 I contacted Sunbeam because my heated blanket was no longer working properly. After sending the requested pictures I didn't hear back to had to email again. At that time I was asked to resend pictures which I did. Emails went to Sunbeam but were not answered. After a phone call I was asked to send additional pictures and information which I did. Again it took several emails to get a response. I was told they would replace the blanket. Of course electric or heated blankets are not in season so they don't have any. They suggested I order from what is available in their warehouse and that it could not be over the price I paid for the electric blanket.

For years I have owned and used electric kettles by Proctor Silex. They worked well, in the main, and I liked them, but they did not seem to last more than two or three years each. One did not even last the full year and I got an over the counter replacement. They only allow remaining time on the original warranty for the replacement so, when that kettle failed outside the warranty period I looked elsewhere. I bought a Sunbeam kettle.

Contacted customer service regarding heated throw that stopped working. Immediately told they would ship a replacement, but that none were immediately available. I have phoned them and emailed them over the course of 4-5 months and one excuse after another. Not received replacement nor confirmation that they will honor their word from the initial call. I will be staying away from their products.

This review is regarding Sunbeam's practices relating to their "warranty". I purchased a Sunbeam (Bionaire) window fan from Amazon. It failed after one season of use. Their warranty states a limited 5 year warranty due to material defects. The unit completely going dead within the period is a material defect. Sunbeam does not answer their customer phone number. I emailed. They do two things that are deceitful: 1) Their initial reply that your warranty is no longer in effect - blatant lie.