Sunbeam Reviews

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About Sunbeam

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Sunbeam has manufactured small household appliances and personal care products since 1897. The company offers home and personal care solutions, aimed toward a variety of household tasks. Its product range includes kitchen appliances, garment care tools and health-related devices

Pros
  • Durable and long-lasting
  • Effective heating features
Cons
  • Poor customer service experience
  • Difficult return process

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Sunbeam Reviews

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    How do I know I can trust these reviews about Sunbeam?
    • 4,784,487 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed Aug. 27, 2025

    Bought a stand mixer and the pasta attachment. The attachment doesn't fit in correctly. It's the correct attachment. Called customer service and they were rude and useless. They told me there was nothing they could do. I couldn't return either thing at that point. Sunbeam is the product out there. Get anything else other than Sunbeam.

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    Punctuality & Speed

    Reviewed July 8, 2025

    We have a Sunbeam electric ice cream churn we received as a gift back in 1984 and it still works 41 years later. It has been used quite a bit too, so no issues whatsoever with product quality. We have never had to contact the company for anything though.

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      Reviewed Feb. 20, 2025

      This product was good while it lasted. I received this as a gift just about 11 months ago. Truly, I am disappointed in the fact that it died on me earlier this month. 5 year warranty? More like lasts less than a year.

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      Customer ServiceRefunds & PayoutsMaintenance

      Reviewed Feb. 13, 2025

      The products stop working after 1 month. They will not replace or fix your items. The stores won't replace or refund and Sunbeam won't replace or refund. Terrible customer service and Terrible products.

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      Customer Service

      Reviewed Jan. 9, 2025

      Poor quality. It didn't last for long time and when I asked for "so called warranty" they asked for purchase receipt. How keeps a receipt for this for 3 years? Very poor customer service. Not recommended at all and I won't purchase from this brand. Never again.

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      Verified purchase
      Customer ServiceOnline & App

      Reviewed Dec. 28, 2024

      I purchased a heating pad in April 2024 and by December 2024 it was no longer working. I contacted Sunbeam directly through their website and was given a reference number. After more than a week, they have not called back to provide assistance.

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      Reviewed Dec. 27, 2024

      The heating pad I bought is a total piece of garbage. Doesn’t barely feel lukewarm on the highest setting. If I could give it a minus I WOULD! I have tried multiple times to get satisfaction from Sunbeam to no avail. Purchased from Amazon.

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      Customer ServicePriceMaintenanceStaff

      Reviewed Dec. 13, 2024

      I bought 2 expensive queen sized heating blankets and a heating bad for the bed. They all stopped working within a couple months. Customer service doesn't care. Never buy a Sunbeam product. What a joke.

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      Reviewed Nov. 29, 2024

      I purchased an electric blanket from eBay for $55.00! The Sunbeam electric blanket is plush, fluffy, warm, and like sleeping on a cloud....There are dual controls to provide comfort for both partners!!!

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      Verified purchase

      Reviewed Aug. 28, 2024

      I took the new pad out of the box from Amazon and plugged it in and pressed the dial to 4. I then started talking to my wife and I felt something uncomfortable and within 4 minutes the pad burnt me bad. Be very careful. Sunbeam will burn you badly. Unfortunately I let the time for returns expire at Amazon so I will never get my money back from Amazon. NEVER BUY A SUNBEAM.

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      Sunbeam Company Information

      Company Name:
      Sunbeam
      Website:
      www.sunbeam.com