Sunbeam Reviews

New heating throw that I only was able to use 2 times when the controller button collapsed. Sunbeam web site for warranty is a joke. Finally emailed them, not once but a least 5 times about the controller. Always received email stating they would contact me. Finally they sent me a list of what was required in order for them to honor warranty. Pictures of number on blanket,, receipt which I do not have due to it being gifted to me. Model and serial #, etc. I would never by their product again. I am 70 years old, do not have the knowledge or inclination to jump thru their hoops for a lousy controller. I am just going to throw blanket out. Lessoned learn.

Bought a full-size electric blanket which worked fine for about 6 weeks, then kept shutting off within an hour or two. Very inconvenient and frustrating to wake up cold in the middle of the night. I unplugged it and plugged it back in but it still shut off. Unfortunately I can’t find the receipt.

Purchased their Lithium CR2032 batteries for my key fob and both batteries in the pack were dead. These are not cheap and no return. Checked the batteries with the tester and my old battery had more juice. Don't buy this product.

Bought a stand mixer and the pasta attachment. The attachment doesn't fit in correctly. It's the correct attachment. Called customer service and they were rude and useless. They told me there was nothing they could do. I couldn't return either thing at that point. Sunbeam is the product out there. Get anything else other than Sunbeam.

We have a Sunbeam electric ice cream churn we received as a gift back in 1984 and it still works 41 years later. It has been used quite a bit too, so no issues whatsoever with product quality. We have never had to contact the company for anything though.

This product was good while it lasted. I received this as a gift just about 11 months ago. Truly, I am disappointed in the fact that it died on me earlier this month. 5 year warranty? More like lasts less than a year.

The products stop working after 1 month. They will not replace or fix your items. The stores won't replace or refund and Sunbeam won't replace or refund. Terrible customer service and Terrible products.

Poor quality. It didn't last for long time and when I asked for "so called warranty" they asked for purchase receipt. How keeps a receipt for this for 3 years? Very poor customer service. Not recommended at all and I won't purchase from this brand. Never again.

I purchased a heating pad in April 2024 and by December 2024 it was no longer working. I contacted Sunbeam directly through their website and was given a reference number. After more than a week, they have not called back to provide assistance.

The heating pad I bought is a total piece of garbage. Doesn’t barely feel lukewarm on the highest setting. If I could give it a minus I WOULD! I have tried multiple times to get satisfaction from Sunbeam to no avail. Purchased from Amazon.