Sunbeam Reviews

This product was good while it lasted. I received this as a gift just about 11 months ago. Truly, I am disappointed in the fact that it died on me earlier this month. 5 year warranty? More like lasts less than a year.

The products stop working after 1 month. They will not replace or fix your items. The stores won't replace or refund and Sunbeam won't replace or refund. Terrible customer service and Terrible products.

Poor quality. It didn't last for long time and when I asked for "so called warranty" they asked for purchase receipt. How keeps a receipt for this for 3 years? Very poor customer service. Not recommended at all and I won't purchase from this brand. Never again.

I purchased a heating pad in April 2024 and by December 2024 it was no longer working. I contacted Sunbeam directly through their website and was given a reference number. After more than a week, they have not called back to provide assistance.

The heating pad I bought is a total piece of garbage. Doesn’t barely feel lukewarm on the highest setting. If I could give it a minus I WOULD! I have tried multiple times to get satisfaction from Sunbeam to no avail. Purchased from Amazon.

I bought 2 expensive queen sized heating blankets and a heating bad for the bed. They all stopped working within a couple months. Customer service doesn't care. Never buy a Sunbeam product. What a joke.

I purchased an electric blanket from eBay for $55.00! The Sunbeam electric blanket is plush, fluffy, warm, and like sleeping on a cloud....There are dual controls to provide comfort for both partners!!!

I took the new pad out of the box from Amazon and plugged it in and pressed the dial to 4. I then started talking to my wife and I felt something uncomfortable and within 4 minutes the pad burnt me bad. Be very careful. Sunbeam will burn you badly. Unfortunately I let the time for returns expire at Amazon so I will never get my money back from Amazon. NEVER BUY A SUNBEAM.

Bought this product 4 to 6 months ago and it has already stopped working. How can a product be sold if it stops working after a short time. Won't even turn on now. DON'T BUY ANY SUNBEAM PRODUCT. Not worth the money.

I've been using Sunbeam electric blankets for 25+ years with no complaints. This one's a dud. I'm somewhat tech savvy, but it took me three days of repeated attempts to get the downloaded app to work with the phone and blanket. The manual uses the word "device" frequently, but does it mean the phone, the WiFi or the wired controller? Once it is finally coupled, it is just as convenient and easy to use the wired controller as it is by the bed anyway. Other than that, the blanket works fine.