Sunbeam Reviews

I took the new pad out of the box from Amazon and plugged it in and pressed the dial to 4. I then started talking to my wife and I felt something uncomfortable and within 4 minutes the pad burnt me bad. Be very careful. Sunbeam will burn you badly. Unfortunately I let the time for returns expire at Amazon so I will never get my money back from Amazon. NEVER BUY A SUNBEAM.

Bought this product 4 to 6 months ago and it has already stopped working. How can a product be sold if it stops working after a short time. Won't even turn on now. DON'T BUY ANY SUNBEAM PRODUCT. Not worth the money.

I've been using Sunbeam electric blankets for 25+ years with no complaints. This one's a dud. I'm somewhat tech savvy, but it took me three days of repeated attempts to get the downloaded app to work with the phone and blanket. The manual uses the word "device" frequently, but does it mean the phone, the WiFi or the wired controller? Once it is finally coupled, it is just as convenient and easy to use the wired controller as it is by the bed anyway. Other than that, the blanket works fine.

My boyfriend bought this blanket for me for Christmas. I washed and dried it like instructions said, it didn’t last 4 months it stopped working. I tried emailing them about it but never got an answer back. Guess they don’t care about their customers. Just selling high dollar blankets of poor quality. I don’t ever want any more of their products.

I've had 3 different products made by this company, burn out in a matter of months. 2 heating pads and a large heated blanket. Very inconvenient as I have late-stage cancer and rely on the blanket every night. Will never purchase a Sunbeam product ever again.

Purchased 1 king size heating pad from Amazon for my wife...sometimes when plugged in turns on and most of the time won't turn on...Amazon sent me a replacement and it does the same thing... Contacted Newell brands. They requested me to send it back to get a replacement... Don't even want one if theirs...can't believe they let this on the market...so buyer beware!!!

I purchased Sunbeam heated mattress pad from Target Jan 2021- Now in Nov 2022 mattress pad fails to function- Sunbeam has 5 year guaranty - I have spent last 2 weeks calling and emailing their 3rd party outsourced vendor who handles claims for Sunbeam- Guess what? Total wasted time- no reply- Target and other retailers should stop carrying Sunbeam brands until Sunbeam remedies their warranty dept failures. Frankly, I bought the item from Target and am annoyed I have to chase down the warranty from the maker- Sunbeam instead of target handling the issue.

Purchased a King size heated mattress pad, issues within the first month. Contacted company June 2022, they asked a few questions, gave me a reference #. Followed all the directions and jumped through all the hoops and here we are end of September 2022 and they are still sending the same form letters. "Your refund will be issued in 4-6 weeks." Have received that email 2-3 times already. Customer service is a joke. There is none. They just have someone who selects a form letter to fit as close to possible the complaint. NEVER AGAIN.

I have purchased Sunbeam Cafe Barista Machine. Worked OK at first, then milk steamer compartment didn't work. They replaced it. I am now onto my 3rd replacement & they have done something to their manufacturing as this machine is rubbish. Do not even bother, don't waste of money. I have now requested a refund, but told I can only get a replacement. This has been going on for over 8 weeks now & currently waiting on hold for over 30 minutes. First told it was delivered, now it will be another 2 weeks. The customer service has now just hung up, they recite "reply answers" only, they do not have a conversation to address your situation. it is similar to talking to a robot. Do not bother, so disappointing.

I called Sunbeam December 29th 2021 to get a warranty replacement for an electric blanket, I am still messing around by having to call them over and over. They will tell me they are sending a replacement but it never arrives. This latest call to them I inquired as to why they didn't send a tracking number from the previous second time, not mentioning the first time, they said they were sending my replacement. Anyway, this is now the third time I had to contact them, just getting the run around! Girl giggles the whole time and was all confused.