Sunbeam Reviews

Purchased twin/full electric blanket P.N.157903-000-000 Oct 2014 for $49.88 + tax. Was a brutal winter but I was toasty in bed. Admittedly, I did not launder blanket before storing in protective bag. It smelled great thanks to dryer sheets in the bag so I didn't wash it again. Winter #2 also brutal and sometimes blanket warmed me, sometimes not. Did not wash fearing machines could harm. Last 3-5 winters have used as extra blanket because it just doesn't work. Wish I'd had the money to purchase another brand but did not. Expected blanket to get me through many winters like these things used to do. Pets inherit #6 winter 2019.

extraordinary to experience service representatives such as Cheryl and Michelle. Both are courteous, concerned, and willing to go the 'extra mile' to help their customers. Their kindness and patience are to be commended.

Inexpensive - and does the job! I got it at Target - about 700 watts. Some of the buttons have to be prompted to respond sometimes, however. Turntable sometimes operates in reverse. As I recall, I paid about $39.99 plus tax for it.

It's been a good microwave. Smaller unit. It definitely has served its purpose. Never have had any problems with it. It's over 10 years old. I would definitely recommend Sunbeam microwave. If I were to replace it, it would be to just update the microwave. But that won't happen unless something goes wrong with it.

We have had it for several years. When I first purchased it the light bulb went out within 3 months. It wasn't the best purchase. It doesn't warm the food good but grateful. It had been over 90 days so it could not be returned. The plate in it doesn't fit properly on the thing that makes it turns. This was my first time purchasing this brand and it will be my last.

4 months, 20 emails, 2 phone calls and still no results. On Mar 22/19 I contacted Sunbeam because my heated blanket was no longer working properly. After sending the requested pictures I didn't hear back to had to email again. At that time I was asked to resend pictures which I did. Emails went to Sunbeam but were not answered. After a phone call I was asked to send additional pictures and information which I did. Again it took several emails to get a response. I was told they would replace the blanket. Of course electric or heated blankets are not in season so they don't have any. They suggested I order from what is available in their warehouse and that it could not be over the price I paid for the electric blanket.

For years I have owned and used electric kettles by Proctor Silex. They worked well, in the main, and I liked them, but they did not seem to last more than two or three years each. One did not even last the full year and I got an over the counter replacement. They only allow remaining time on the original warranty for the replacement so, when that kettle failed outside the warranty period I looked elsewhere. I bought a Sunbeam kettle.

Contacted customer service regarding heated throw that stopped working. Immediately told they would ship a replacement, but that none were immediately available. I have phoned them and emailed them over the course of 4-5 months and one excuse after another. Not received replacement nor confirmation that they will honor their word from the initial call. I will be staying away from their products.

This review is regarding Sunbeam's practices relating to their "warranty". I purchased a Sunbeam (Bionaire) window fan from Amazon. It failed after one season of use. Their warranty states a limited 5 year warranty due to material defects. The unit completely going dead within the period is a material defect. Sunbeam does not answer their customer phone number. I emailed. They do two things that are deceitful: 1) Their initial reply that your warranty is no longer in effect - blatant lie.

Thank you Sunbeam! After my electric blanket did not work I phoned the helpline and they told me there is a 3 year warranty with full replacement. So I went to the store where I purchased the EB and they replaced it. Thank you. Thank you. I would highly recommend Sunbeam.

I purchased a heated throw in October 2018. In December 2018 it caught fire putting a burn on my mattress burning my duvet, my duvet cover, my mattress protector. Yes there is now a small burn mark on my mattress. It also damaged two of my storage cubes which I keep by my bed and had I’ve been asleep I could have lost my life, the mess that it made when I had to use the fire extinguisher it was a disaster, I contacted Sunbeam Canada and told them what happened. They sent me a replacement blanket. It was a twin size heated blanket. What I had before was a heated throw. They sent me a twin size heated blanket which was fine however they told me to send the damaged one back with documentation i.e. photos of the damages. They also told me to send them a price list for replacement articles which I did.

I have a king sized heated blanket. It has quit working twice and beginning to take many hours to heat again! Sunbeam charged so much to return it twice that I could have bought a new one! They did not send me a new one just a different cord. Terrible customer service and no replies! Do not buy anything from this company!

The mattress pad worked as advertised until I washed it on low and air dried it. The pad stop working, there is a 5 year warranty but the phone number is not open to questions and or comments. I am utterly irritated on this product and its false advertising.

Today was my second time contacting Sunbeam about a product that ceased to work properly, within the warranty timeframe. Once again, Sunbeam honoured the warranty and is shipping me a replacement. I see there are many dissatisfied comments here about Sunbeam but I have not experienced anything negative. Thank you Sunbeam!

I purchased a Sunbeam Heated Sherpa Throw Blanket December 10, 2018 from Amazon as a Christmas present. Within the month of January the heating element got a short which caused the blanket to stop heating to its original temperatures and was 'spotty' at best for heat coverage. Contacted Sunbeam for a warranty on the blanket as it is stated it has a 5 year warranty on the selling page for Amazon (which the product's page has now since been deleted or the product discontinued).

My electric blanket suddenly started flashing "F2" one day. I called 4 times- waited on hold more than 20 minutes each time- never got ahold of anyone. I emailed 3 times- have a confirmation # to show- never received a response. So my new electric blanket is worthless and there is no one responding in their customer service department. So frustrating!!

Second heating pad from Sunbeam who claimed they have 5 year warranty on their product. 1st one worked fine for years, very happy about it. Bought a new Heating Pad XpressHeat about a year ago and it stopped working after a few months (error code "F") and got a replacement and it stopped working again. Called Sunbeam and they wanted me to pay to send their defective product back and do their investigation before sending a new one. Won't buy Sunbeam heating pad again!

My family bought two heated blankets made by Sunbeam that were advertised with 5 year warranties. Both stopped working in about a year in which they were used for only a few months. I contacted the manufacturer twice through the contact form on their website and registered the product, but they have completely ignored all requests for warranty service. This is not the first time products made by Sunbeam has failed within a few months. Their promise of warranties turned out to be fraudulent advertising. In my experience, the company is as unreliable as their products.

I am always cold, always! I wanted it for my birthday in December and got it from Costco (so we do get our money back), however, that is not what I wanted. Up until it quit working (38 days) it was perfect! I loved it! The color (royal blue), the size (oversized king), the fabric (micro-plush fiber), the dual controls (my spouse does not like it as warm as I do), etc., and then one day it just quit working. I followed all of the troubleshooting steps, checked online for any tips and nothing! They don't have anymore and I refuse to pay almost double the price anywhere else along with a color that I don't want for such a hefty purchase! Very disappointed in this clear design flaw, based on all of the complaints listed everywhere on this very product!

I bought a queen electric blanket in November. It worked great for about 2 weeks then it just stopped heating up! You can't even tell that's on!! I've had it more than 30 days so Wal-Mart won't replace it! I'm very disappointed with this product.

I have seen some pretty bad reviews for Sunbeam products, but I have never had any issues. My 88 year old great grandmother used this heated throw blanket all day every day for a few months before she passed away and now the blanket is mine. It never overheated for her and it hasn't for me. Low heat delivers a pleasant subtle warmth, medium is a very calming snugly heat, and high is great for winter or in cold rooms which helps save on heating costs. I love the 3 hour automatic shutoff because it gives me peace of mind in case I accidentally fall asleep with it on. I believe it was purchased in store unlike a lot of the bad reviews I have seen. As with any appliance, I recommend not buying from places like eBay because that just isn't bright. Anyways, I love this product as well as my Sunbeam heating pad and hand heating pad. As far as I am concerned, 5 stars all the way!

I have had several of these due to chronic pain issues. Unfortunately, they do NOT last long. I am only getting 6 months max on them and then have to fight with Sunbeam to replace the product. I've had to turn at least 3 back in to Sunbeam. This is all due to control failure, overheating, and the item just stopping to work all of the sudden. Today I had another break and the controller is actually melted in. This is the 2nd one in the past 2 years that this has happened with. Luckily I only use it myself and monitor the use very carefully otherwise my whole freaking house could burn down. This is VERY frustrating, inconvenient, and scary. Sunbeam needs to fix their product and discontinue selling them until then!

I had a heating pad for less than a year and it stopped working. Followed their recommended troubleshooting, it did not fix it. I emailed customer service and received a boilerplate troubleshooting response saying if it did not resolve, I should repair or replace the product. I replied to the email (as her sign-off at the end indicated I could contact her with further questions) and asked about the warranty and if I did need to repair it where I should go. No response. I emailed 4 additional times and had no response!

I have had the Sunbeam heated mattress before and bought another because we did like it a lot. The new one lasted barely a year. I have to pay to return their defective product and they will replace it. Customer service representatives are very rude and condescending not mention you will be on hold for quite a long time before you have a person to speak with. If you want a product that will last do not buy a Sunbeam product.

I purchased a queen electric blanket in April 2017. I put it on my bed recently for the winter months ahead and noticed it was not heating at all. I called customer service and after some troubleshooting it was determined I have a faulty blanket. I was told to return it (at my own expense) and they would replace it. I don't feel I should have to pay to ship them their own damaged product. Buy Biddeford, I've never had a problem with their blankets. I will not be purchasing any Sunbeam products in the future.

I found this to be a nice heating pad with some vibrating massage being a helpful addition. It has been used a few hours a week for 2 months and 1 of the 2 massage motors has stopped. The second motor barely operates. If I pay for shipping to a Sunbeam repair center they will fix it and return it in 6 weeks. This is the 4th Sunbeam heating product I have had fail in the first 2 months of ownership. I would strongly recommend avoiding their product unless you don't care how long it lasts.

The controller began to overheat. It actually became so I slightly burned my hand when trying to adjust the heat setting. This is dangerous. This is the second Sunbeam heating pad I've purchased. They are great for a few months only. The last one I had had the flashing light and F. Never worked again.

I ordered the 1st one (Sunbeam microplush heated blanket) on 11/17. It heated good for 2 weeks then quit. I ordered the 2nd one in March after Walmart would not exchange it. It heated good 2 times then started to only get warm on high heat, and went out after 2 mths. So spent a little more money to get a Sunbeam with a digital controller. It heated good for the first 2 weeks and they kept turning up the heat 1 click every other night. Now after having the blanket 2 months it barely heats on the high setting. So basically I have spent almost $200 dollars for 3 electric full size blankets in 7 months time which is BS. I need a dependable blanket for everyday use for severe ankle arthritis, but your product is just a waste of money. Your products are just like opening a box of chocolates, so Forrest Gump said, you can never tell what you get. Thank you for your time and will not purchase another Sunbeam product. They just don't last for the money.

Purchased a Sunbeam microwave Oct 24, 2017. Started sparking, smoking and burning Jan 7, 2018 (3 months). Called number on microwave rather than Target where I purchased it. Big mistake. CS rep says, "Peel label on back of microwave, paste to plain white paper, copy the receipt, send to Galanz NJ HQ via trackable method and wait 8-10 wks for refund. Also... don’t throw the oven away until you receive refund." Stupid but I did as told. Apparently ovens are made by Galanz, a Chinese co., so Sunbeam washes their hands of it. Galanz only has China phone number listed on their NJ website, so you can’t call without adding more cost & they probably don’t speak English if you did spend the money. It’s 4 months later. Still no refund. Escalated by CS rep, via email, to corporate accounting to find out where refund is.

I have had this heating pad for a couple of months. It blinks red and I have tried to reset it several times and it works for about 2 seconds. This is a crappy product, but unfortunately I really need it. I do not have the $$$ to buy another one at $45 and I don't have the $$$ to send it back. You guys should stand behind your product. I have had several of your heating pads, with the same damn problem, with you guys offering the same damn solution. "Send it back and we will replace it." It does me no damn good because I have NOTHING to relieve the pain from a herniated disk and bulging disk which is going to require surgical intervention.

After repeated emails, I finally got a response and a replacement is on the way. I am happy about that. Hope the new one lasts.

I purchased a Sunbeam warming throw through Amazon in January of 2018. It worked consistently for about a month and then became unreliable -wouldn't get very hot or only part of it would heat slightly. I called Sunbeam and got the runaround. I spent a while giving them information and testing the throw only to have them tell me it would be better if I returned it to Amazon, but the 30 day return period had already expired. Then I was told that Amazon buys older stock from them which accounts for it being unreliable was the implication. So why is Sunbeam selling unreliable, older stock to Amazon?

I built and opened a new 22 room motel in 2014. I bought 23 kettles Model KE2350 type 425 from Good Guys. Within 12 months 3 of the units blew and tripped the power fuse in the motel unit. I complained to Sunbeam who stated that the failure rate of over 10% was unusual, there had not been other complaints about this product. What a load of rubbish. Now, I have 7 units still working (in rooms with lowest use) and a failure rate of 67%. DO NOT BUY THIS CHEAP, CRAPPY AND USELESS PRODUCT. Matter of fact, read the other reviews of Sunbeam products and just don't buy their CHEAP and NASTY products.

I have bought 2 Sunbeam heating pads and 2 heating throws. I had my 1st heating pad and throw 5+ years and they were great and outlived the warranty. I now have 2 new ones that the heating pad is past the 3 year warranty and still going strong. My heating throw is just 1 year old and is extremely comfy. I have read so many bad reviews on these 2 products and it baffles me. I'm wondering if people actually order their products directly from the company. It seems not one person has returned their non working items back to the store they purchased it from.

I have owned vintage electric blankets from Sunbeam over the years and they all worked well. I had bought a new one recently and am very disappointed. First off the blanket control would blink meaning it has uncounted a glitch and is not functioning. I looked up this problem on SB's website and it seems they explain it as a safety issue. If the blanket gets too hot it will shut off and blink. OK well I did have it doubled over at night and maybe this was the issue. So I turned it from 5 to 3 and made sure it was flat. Well that worked for a few nights but now it's back to turning off twice in the night. Not sure what the hell is going on but this is one POS product. I don't know of the Chicoms cannot make an electric blanket or WTF is going on. But I am not happy with Sunbeam.

I bought a Sunbeam king size heating pad. Around the 9th month after the plastic where the cord goes into it split and tore loose. Contacted company by email. Gave them all the info they asked for and then after that never got a response and still can't get one. If you buy one of their products you are a dumb person. Just check their track record. I'm going after them in small claims court. Their warranty is 5 years. Can't get a 25 product replaced under warranty so court in my town is their future!

Bought this unit several years ago. It was low priced but had all the features of the expensive brand (the one that starts with a W). The only issue we've had is one of the three igniter's does not work. Since the grill was such a budget one anyway, we just deal with it. It stays outside under its cover year round even in the snow and no sign of rotting or any issues like that.

Just got off the phone with no results... Bought heated blanket in March that had a weird odor when on thought it was new smell until hospitalized with fluid in my lungs from a reaction. Tried for a replacement sunbeam said that might be bad too. Hmmmm. So no refund. No new blanket. I am a very cold senior.

I purchased 2 heated Sunbeam heated throws and both on high setting you can barely tell they are on! They are brand new purchased on eBay still in packing never used and neither heat up enough to tell they are even on, called sunbeam they have a recording saying throws are not like old fashioned heating pads or blankets and don't heat the same. Yeah lol. They don't heat at all!!! Total junk! So I am out $70.00 not unless I can get eBay to refund my money. I always thought Sunbeam would be a reputable that's why I looked for them specifically but I guess not just want your money and give you a junk.

The water dispensing lever is made of plastic that seems to melt from the heating of the unit. After three or four weeks the handle breaks and falls off. The original version of the Hot Shot was very good, but this current version is a total waste of your money. I've had three replacements and they all failed the same way.

I have bought a new blanket every year and every year by the end of winter the blanket will not heat up at all. This year I bought a throw. Got tired of paying a higher priced blanket knowing it would only last a short time. This was the worse. I've had the throw three weeks and it is barely warming up with it set on high. It's a shoddy product. My advice don't Buy. Unfortunately because of my RA I have to have heat or I'm in severe pain. And around here it's the only product you can find in electronic blankets.

I spent 2 days trying to order items with a promotion code that they sent me. I sent several emails, but no reply. I did the online chat - they referred me to a number to call after about 30 minutes of waiting for a reply. I called the number - was only hold for 15 minutes - then they told me they couldn't help and to call another number. Finally reached someone and she was able to help - but had me up my order to get over $50 for free shipping. She said she couldn't offer it with less items. Fine - I placed an order. And then the chat lady came back online and offered me free shipping on just one item - under $50. So I told her that the phone rep said I had to get the order over $50 for free shipping and I didn't appreciate being conned, as she had just offered me free shipping on a $15 order.

I have Fibromyalgia, Osteoporosis, osteoarthritis & Rheumatoid arthritis. I bought a Sunbeam Electric Fleece Throw in July 2017. The low doesn't turn on. The medium is no longer warm enough and you could cook a lean cuisine on High. Bought @ Wal-mart Canada. I'm scared to use to it now in case of fire... my movements are limited with all I have so... if it would catch fire when I am in a deep sleep. I do believe the results will NOT be good in the end... so disappointed spending that much $$ on a low income just to get screwed by as big a Company as Sunbeam... Listen carefully folks. Be care very, very CAREFUL of the brands you buy when choosing an Electric throw, Electric Blanket or Electric Mattress Cover bearing the word "SUNBEAM".:(

I was using a heating pad because I was having leg cramps, so I plugged up the heating pad and no less than 7 min I felt a surge of heat and my leg was burnt. I was trying to treat it myself until it wouldn't stop hurting. About a week later I went to the doctor and was told I had 2nd degree burns with an infection. That's crazy. I'm waiting to see what Sunbeam has to say. But I'll never use their product again.

I purchased a fitted electric blanket from Myer about 3 years ago. 1 side stopped heating up shortly after purchase & Myer replaced it ok. The other side has recently stopped heating up. Myer don't want to hear about it. I will never purchase Sunbeam again!!

I purchased a Sunbeam Heating Pad in the first few days of March 2017. In the few days leading up to March 5th & using the heating pad on a recliner for pain in my lower back, I noticed even on lowest setting the heating pad was extremely hot so I used a thick towel between the heating pad and my back. On March 5th I shut off the heating pad and went to bed. Several hours later I was awoken by banging on my door and the sprinkler system raining down, I have a canopy bed so I was protected from feeling the water, besides being in a complete dead sleep from not feeling well that day. Needless to say that my apartment and the down stairs apartment were completely flooded by sprinkler system in ceiling, the fire department came took chair downstairs & 3 fire Marshal's deemed the cause to be a faulty heating pad. Thankfully no one was injured but it caused 50,000 in damages to my belongings, thankfully I had Renter's Insurance.

I'm well into my adulthood. The reason I've never owned an electric blanket was fear of it catching fire. I saw a Sunbeam heated throw at the end of the 2016 winter season and the price was too good to pass up. This probably almost cost me my life. I fell in love with this. Who doesn't want warm sheets and blankets while dozing off? I loved the concept that it automatically turned itself off after two hours. Well, at least that's what happened the first three months. I'd put the blanket on LOW and go to sleep and in two hours, it would automatically turn off.

Bought Sunbeam Heated Mattress Pad, King, MSU1GKS-N000-11A00 online a few days ago and the electric cord length between the two controls is too short for a king mattress, only 1 control can be on the furniture beside the bed, the other can only be on the floor beside the bed. Mattress pad fits the king bed perfectly. The queen version of the electric cord must have been sent with the product. Tried to contact Sunbeam via phone, were too busy. Tried chatting, new window finally said I must log on even though I was logged onto the Sunbeam site. Tried to chat again. Same answer. Gave up.

This appliance has lasted for years, continues to perform very well. I value the "speed defrost" setting most of all. It has made a difference countless times when I've been tired & hungry. Instead of a junk food dinner, I had a healthy, tasty one at the end of a long day.

Bought this counter-top microwave in Dec. 2003 when I got divorced -- it's still working fine and gets lots of use. It's not complicated with a bunch of buttons and options -- has a dial for "defrost", "low", "medium", or "high" and a dial for how many minutes. I don't want a microwave that requires reading an instruction book in order to operate! It's worked well since I bought it. I wish it was a bit larger.

The price was very good and it had more wattage for its small size. Wish I could get a 1100 watt microwave in this small counter size. Strongest one is the one I brought at 900 watts. All microwaves I looked at to buy were 700 watts in which according to frozen foods one buys in the store, all boxes say not to use less than a 1000 watts.

I just purchased a queen heated blanket a couple of weeks ago and the lights on the controller are blinking and it is not heating up on the right side. I am trying to get a replacement with no luck so far.

I had purchased the shoulder heating pad with massager. The company emailed me to review the product and they denied my review. I had written: This product does not massage; it VIBRATES!!! I bought it as a gift for my Mom and she said the vibration made her feel dizzy. So I figured I would exchange it for the heating pad without the massager. Instructions said to call if you wanted to exchange. I waited on hold for 10 minutes just to be told that they don't do exchanges and I had to pay for shipping which was 20 BUCKS! That was the cheapest option because they are located in the middle of nowhere so there was a surcharge. I will NEVER buy from them again!

Out of the box - will not work. Call the company and after 10 minutes with a stupid computer - "We have a heavy volume of calls. Call back later."

Purchased two Queen size "Rest & Relieve" mattress pads 11/2014, total $ 239.66. One was a gift for my daughter and one was for me. Used for two winter seasons. We removed from the bed, laundered, and stored during the warm months. When I took mine off the bed last week and washed gently as instructed and then lined dried we noticed that the underside of the pad was completely torn (image attached). It happened to my daughter's first (which was a gift from me). At the time I thought was an isolated case but then I washed mine and the same thing happened.

While using the iron, in the motion of stroking the pants I was ironing, the iron put out a spark and then a full out flame. I quickly pulled the plug from the wall socket and blew the flame out. I have a silver, flame retardant iron cover, so it or the pants did not catch fire. Very scary - this product should be recalled - the whole house could have burned down if I did not act so quickly.

Please people, be very wary about buying any Sunbeam products. They're no longer well made & they don't stand behind their products.

I purchased a Sunbeam throw just over a year ago as a Christmas present. It worked great for a while, but now it doesn't work at all. When it first started malfunctioning, it would work for some time, (maybe 10 minutes) then the control dial would start flashing red. I've done everything the instructions say to do in order to "fix" the problem, and I also tried to find solutions online. Nothing helped. Now when the throw gets turned on, the control dial immediately flashes red and the throw doesn't heat up at all. Very unimpressed and dissatisfied with this product, considering how expensive heated blankets and throws can be!

I also thought Sunbeam was a brand to trust. It's not. I purchased a heated throw. Loved the blanket and it worked fine for one winter season and then the control light stayed blinking and it wouldn't work anymore. I bought another one and the exact same thing happened, again after only a few months of daily use. Obviously there is something wrong with the way it's being made. Planned obsolescence perhaps?

Wow! I can surely add to list of joy! I bought the heating pad 3 or 4 months ago and I was really enjoying it. And then just now I plugged it in and my room started to smell. It was the super hot cord that I quickly pulled out of the wall. Shame on you Sunbeam! I should have done my research on this company. Thankful that I did not get burned, but I see that others have.

My wife and I purchased two Sunbeam blankets (queen size models) during the past four years. Each worked well, as expected, for about a year. Each now gives very little heat, and only a tiny bit at the module connection points. Our disappointment with Sunbeam is immense. A lot of money spent for brief satisfaction. We will not spend more money to request any distant warranty service; nor will we spend more money on Sunbeam blankets. Truly a chill-inducing experience!

I was so impressed with this iron when I first purchased it. Perfect amount of steam and extra steam when you used the Steam Button, however after only a few times using it the steam button malfunctioned and is STUCK! I am so sick of purchasing crap from name brand companies. Everything is disposable these days and companies continue to produce products they refuse to stand by (how can you stand by garbage?) They refuse refunds by not answering emails. Do NOT buy this iron. You will not be happy.

I have been using a twin size e.b. since early October '15. Recently the light would start to flash on the control and you couldn't do anything other than unplug it and then plug it back in. It would be OK for a short time and then do the same thing. When it kept flashing, the heat went way down to barely any at all. I had forgotten having trouble with another Sunbeam blanket a couple of years ago. The blanket itself was so nice, but the controls didn't last. Sunbeam replaced two but both went out and so did the blanket. Now I have two, one has been used for only a couple of nights and so far is working OK. Wonder how long that will last. I haven't called Sunbeam yet to see if they will replace the control. If not, I will never purchase another Sunbeam product. Thought they had a good reputation for quality products. Guess I was wrong.

Junk, purchased a twin size heated blanket from Walmart... $40, it died 35 days later. Why would I save the receipt so I called Sunbeam. They troubleshoot, asked for codes on the plug (this is when you know they know of lot #'s being faulty) and requested I send it in for repair... WTF, it would cost me $10-15 to send it and be without a blanket for 3-4 weeks. I told them shove it. POOR PRODUCT. I will never own another Sunbeam product in my life.

I purchased a heating wearable scarf for my homeless brother. It did not work. I first tried it with the batteries they provide and kept it on for about 30-40 minutes. Then I decided it might be the batteries. I changed them and again turned switch to ON for about 1 hour and nothing. I regretted this purchase and the heated mattress purchase. I called Sunbeam today to ask if they could cover the $6.00 return shipping for this $13.99 item and at first the CSR agreed to cover it and kept me on hold while she was processing to email me a label. Then she returned on phone to say that in fact they would not cover it. I got upset. Also I reviewed the items on Sunbeam's website and they removed the review on the scarf!!! They clearly removed it on purpose. I hope that the heated wrap I bought for my mother continues to work as I tested it and so far it works. I never want to order from them as their return policy is terrible as is their customer service and obvious the quality of the products is terrible.

The mattress pad we purchased November 2015 makes a lot of buzzing sounds and we paid over $149 for and they want us to cover the shipping for a return for a new product. This after numerous phone calls and emails to their customer service reps. The pad gets hotter than we can handle at level 3 and then it makes sounds like a buzzing sort of sound and cannot use this for fear of it being a fire hazard. We showed it to our firemen friends and they said - "do not use it - return it".

I bought a Sunbeam microwave with a round clock on the front. When you unpacked it it had a sheet, a plastic under the clock rather than over it that was very difficult to remove. I had pieces of plastic hanging out from around the clock. I called Sunbeam to ask if the face of the clock popped off to which they urged me not to take apart the microwave and to use tools. I actually had tried to use tweezers but started scratching the metal surface. A lot of trouble for a piece of plastic. Microwave will go back to the store.

This mattress pad only worked for one year. The second season very few areas of the pad heat up. Store will not take it back and Sunbeam doesn't even answer their phone or reply to emails. So much for a five year warranty! This company is selling a poor product and why isn't the government stepping in to make them honor their warranty? Will never buy another Sunbeam product. Do not purchase this, it's expensive and will only last a year!

I bought this warming throw from Walmart for my mother last year. She passed away last July and I started using it a couple weeks ago. I noticed something that looked like someone had spilled something on it. On closer inspection, it became apparent the "spill" was in fact melted material. I then noticed that there were several areas where smaller holes had been created by the heat of the blanket. What the hell Sunbeam. This is what happens when reputable American corporations take their manufacturing to China.

KING SIZE heating blanket - This is the 3rd time I have purchased this product. Every year around the same time I get one because when winter starts I take the blanket from storage try to use it and it never heats. So every year I have to purchase a new one. Will never again!

Fleece heating blanket twin size - This is the 4th time I bought one of these blankets. Not buying anymore, they only last a few months. I thought I was doing something wrong but I bought my mom and daughter one as a gift for Christmas. The same thing, I wouldn't buy it unless you just need it temporary.

This is the 4th or 5th Sunbeam Jug Kettle with built-in obsolescence. No more electric kettles of any make. It would help if they included an extra base so when one breaks you have the other. Total piece of crap.

Sunbeam Electric Blanket - Bought the blanket at Kohl’s for $100. Loved it the first year. Second year it just wasn't heating properly. Tried different things recommended in instruction pamphlet to no avail. Finally requested an address to send back since it was under warranty. Returned in February 2015. Did EVERYTHING they told me to... Have not received refund yet despite calling numerous times. It's always 10 - 12 weeks wait, we didn't receive notice the blanket had arrived, etc. Each time I call they add more time to how long I need to wait for my money. It is maddening to deal with the employees and Sunbeam. It is time for a class action to stop them from treating consumers this way... All the while they keep our money despite warranty.

Sunbeam "professional" iron, being used for perhaps the 20th time, shut itself off and will not reheat. I have transported to other outlets to test, with no success. In phoning Sunbeam "customer service" I was told the product is "out of warranty" thus no assistance was available. A rarely-used 18-month-old Sunbeam product that should last 25 years has convinced me never again to purchase anything Sunbeam.

I bought the Sunbeam Heating Pad, using it for my hip replacement surgery. However, the plastic part burned me. Not very happy about it at all!! I have 2 burns from the tip of the plastic where the cover should cover but falls out.

Was gifted a Sunbeam microwave last December. Didn't set it up until we moved into our new apartment in February. I heated coconut oil in a microwave safe dish, MICROWAVE SAFE. After 7 seconds the microwave started sparking and making awful static noises. Caught fire. We were not misusing this microwave and had not put anything dangerous into it. Beware Sunbeam and their awful, dangerous products.

A dangerous product that caused first degree burns to my left hand and arm and severe water damage to my parquet wood floors due to some sort of leak. The plastic bin that the water sits in gets dangerously hot to the point that it almost feels like it could melt. When unplugged, sparks flew out of the plug. The product is cheap, dangerous in many ways and certainly a fire hazard. The water in the tank looked burned and black. When turned on, there was a snapping noise like electricity hitting the water inside the tank. The product either put out little steam or it sputters and boils excessively.

Purchased a sunbeam heating pad about 10 months ago and it has already burned out. This is the second sunbeam heating pad I have purchased and the first one was no better. I like the style and feel but the quality just doesn't seem to be there. Should last longer.

I purchased an electric blanket around October, 2014. Did not keep receipt because I liked it and planned to keep it. In February 2015 one of the controls failed, so, the blanket only heated on one side. I called Sunbeam about it & was told they did not have a service center in New Brunswick (a very big province) & told me I would have to go to another province to a service center. I explained I would not travel that distance (gas prices alone would be cost of the blanket) & offered to purchase a new control set for the blanket. I was refused and told I could try taking it back to where I purchased or buy a new one. I always thought Sunbeam was a large Corporation that had been around for years. That's the only reason I bought the blanket (a trusted Company - I thought). Never again will I buy any Sunbeam products & will be telling everyone who I know. Guarantee Sunbeam has lost many good customers from this experience!

I bought two Sunbeam electric blankets, one full size and one queen. I bought them at WalMart Oct 2014. My blanket was not heating, it took forever to warm up and then would increase its temperature during my sleep becoming too hot. It had cool spots, mostly the center of the blanket. I returned it to the Walmart store where I bought it last week, Feb. 2015. I have the receipt. Walmart refused to take it back, and suggested I contact Sunbeam.

Sunbeam Warming Throws - I have purchased 5 in the last 7 years. They last just over a year and quit. I am now down to 1 left that works. The last one was in warranty so I called Sunbeam. After "troubleshooting" it for longer than needed I was told I had not used the throw correctly (I sit with them on my lap). I no longer recommend them as I did in the beginning. I am young and have osteoarthritis and they help with the inflammation and pain. I think I have learned my lesson - NO MORE SUNBEAM.

My blanket would not heat. I read other complaints and knew I was stuck with it. So I did a few things. 1st I made sure all wires were straight.. At the end where plug in is I found the wires had looped and the wires it. The blanket needed to be stretched out 1 at a time. Then I flipped the cord over at bottom of blanket. Then turned off & on at the controller. The blanket is getting warm now. This took a lot of time to do.

I bought a Sun bean toaster Model no. tssbtrs. Well the toast pops out so high that there are times you have to search for where the toast went. When the toast comes flying in the air, the knob that you push down on, comes flying off. This is not worth the money. I bought this at Target, and did not keep the receipt.

Micro plush electric Blanket - Bought a Sunbeam Electric Blanket Dec,1st 2014 and went to sleep with it on high and woke up about an hour later with 2nd degree burns- 3 on my leg, 2 on my back, one on my hip and one on my elbow. Filed a complaint with Wal-mart where I bought it and was contacted by Sunbeam who wanted me to send them the blanket right away but I got a lawyer and he has the blanket to be tested. He strongly advised me not to give the blanket to Sunbeam because that is my evidence. I will update when I know more.

We used the 60 watt bulbs in our house and two burnt out at the same time. When my husband went to take the bulbs out, the metal part and the glass separated leaving the metal part in the light socket. This is SO DANGEROUS!!!! I will never purchase another Sunbeam thing again in my life!

This is a complaint about sunbeam. In October 2001 my mom purchased a sunbeam electric blanket brand-new. On November 30, 2001 my mother went to sleep with her electric blanket turned on and the electric blanket caught on fire while she was sleeping. My mother died as a result of that fire that was caused by the electric blanket. The fire department was called as a result of the fire and the fire marshal ruled the cause of the fire from the sunbeam electric blanket. Sunbeam refused to take responsibility. I did contact an attorney but found out later that Sunbeam has bigger and better attorneys. And sunbeam is able to pay their attorneys a lot of money to stop lawsuits with people like myself. This is why Sunbeam still sells electric blankets.

We purchased a heated throw. Unfortunately, they forgot to place a cord in the box. So we have no way of heating the blanket. Called their customer service. They gave us a choice to either buy a cord for $28.00 or pay for our own shipping and send the blanket back to them. Not sure why they want the blanket - nothing wrong with it...we just need a cord. Very poor customer service.

New Year's Eve 2014. I was out shopping during the day. Stopped and purchased a box of Sunbeam 60-watt light bulbs. I needed some in my bathroom over my vanity mirror. The fixture requires 6 bulbs and 2 were blown out. I put in 2 new bulbs that were purchased that day. Later in the evening, when I entered my bathroom, as I flicked on the light switch, the same two bulbs exploded and shattered all over my bathroom. Some of the thin glass flew into my hair. I did pick up the shattered glass right away. I could understand if one bulb did this, but two at the same time? What are the odds? I purchased a three-pack of bulbs but will not use the other one, afraid of it happening again to me or my children. Absolutely horrible. I read the box that states that the bulbs are guaranteed to work 3000 hours from the original purchase date, which was earlier today. I'm supposed to return the defective bulbs with receipt for refund? Well that's not possible since they were shattered. Not worth the trouble and they know that!

I bought my first one 2 years ago and it kept blinking error and didn't heat, so I bought another one this year thinking it was a problem that maybe Sunbeam had fixed, but NO. I purchased another one, and within 5 MINUTES IT DISPLAYED AN ERROR MESSAGE!!! And I can't get ANYONE from Sunbeam to help me. DO YOURSELF A FAVOR - DON'T EVEN CONSIDER BUYING AN ELECTRIC BLANKET FROM THEM.

Cord shorted out the first night. Called Jarden which they claim is Sunbeam. Told me I had to mail the blanket back to them and were going to charge me $39 to fix and then $35 to mail it to them, but they would pay to ship it back and it would take 6 weeks to do so. They make it so that it costs as much to buy another blanket rather than pay for all the fees. They were extremely rude so I just bit the bullet and bought a different electric blanket. I did not trust their product anymore. Shame on Sunbeam for treating their customers like crap. Buyers beware. I have read internet posts where people had the same rotten treatment I did.

A few weeks ago I purchased a Sunbeam king sized electric blanket. The numbers I could find on it were: Intertek 2002215 Style 84SKE. The shell is made of 100% Polyester. The problem is the shell of the blanket is so slick that the blanket slides off the bed every night and the quilt covering it also slides off the bed. It is impossible to use the blanket for sleeping and still keep it on the bed. Unfortunately my husband threw away the receipt or I would have returned it. It is impossible to use it for the purpose for which it was purchased.

Sunbeam Heating Blanket RN 17280 - I have bought a number of Sunbeam Heating Blankets. If I am luck they last about two years and then stop heating up. I do not abuse them, sit on them and fold them up carefully and store in the off season. These are expensive blankets and they sure as heck should be lasting more than two years (if they last that long).

I recently received a Sunbeam heating blanket as a gift. I had used it for about two weeks when I woke up with third-degree burns on my legs. I now have large, painful blisters on my legs from this "reliable" blanket burning me in my sleep. Very unsatisfied with this product. My grandmother bought it at Walmart, but does not know where the receipt is, so I don't know how to return it for a refund, and do not want to exchange it on another, as I am afraid to try it again.

I had bought a Sunbeam electric blanket. On the outside of the package it stated a rebate, coupon inside. I opened the package and found that the coupon listed an "expires by" date, which at that time had passed. The outside of the package said nothing about an expiration date for the rebate. I contacted Sunbeam, saying it was unfair to list the expiration date only on the inside of the package only, and would they please honor the rebate. They refused to honor the rebate. Sunbeam has since then on my "avoid" list.

Bought 2 of same warming blankets online through a reputable site. Used blanket both for only 3 months and they both quit. Contacted Jarden Consumer Solutions 4x and BBB to complain. There is a 5 yr warranty on these but Company won't fulfill their warranties. They give you the run around so I am out of the money for these 2 blankets. Why or how can a company stay in business if they refuse to accredit themselves with the BBB or honor their warranties? These people need to be shut down. Been online and have read so many complaints about this business and it's horrible how they don't even care. Does anyone know how I may fight back on this issue?

The heating pad, purchased at Target, provides heat only inconsistently, with the interior heating element cycling on and off continuously. It's a shame that a person cannot count on a company such as Sunbeam to provide a halfway decent product anymore. Regardless of which person is responsible for marketing this heating pad as effective, I have purchased my last Sunbeam product. No more mixers, toasters, irons, blankets.... Absolutely nothing! With plenty of other manufacturers from which to choose. There is no reason Sunbeam deserves my loyalty. In addition, I promise to spread the word about Sunbeam's incompetency among all my friends and anyone who will listen.

I just bought the heated mattress pad today at Walmart, and can't get the controller to change from blinking light. When first turning it on, it was on low and jumped to high blinking. Customer service closes conveniently at 6pm eastern time when most working folks are shopping to buy their products. This will be going back to Walmart tomorrow and they can send it back to China.

First, let me say, that for well over 20 years I have bought and used Sunbeam heated mattress pads. I cannot go without them. Then something happened. Bought new one, used it once, then joined the ever growing group of people who found that Sunbeam has a very defective product. Lights start flashing. It won't heat. Redo entire bed, check and reattach all cords, check plug ins, unplug 3x, jump down, turn around etc. Send it back at our expense for Jarden to test? Like I'm doing this just to get attention. Wait 6 weeks and then what? They know this is a problem. People are now taking this to facebook and twitter. What has happened to Sunbeam???

I admit I was looking for a new kettle which had a good looking appeal to sit in my kitchen. I decided on the Sunbeam Cafe Series Kettle in White! A few months after purchase, the lid was sticking. I did not have a chance to take it back to store and just put up with it, but then the clear vertical strip down the side (showing the water level) suddenly had a fine crack line near the bottom (of the strip). I contacted the store and was advised I had to contact Sunbeam (because it was now 10 days out of warranty) - What a waste of time that would be. Very disappointed. When you pay $$ for a product you expect it to last but does not seem to be the case anymore. I will never buy Sunbeam again, and I will discourage all from doing so as well. I am now the proud owner of a $30 kettle.

I received the Sunbeam Heated Blanket in 2011 as a gift. I made a call on 10/28/14 to 800-892-7684 to report that I was still under warranty and needed to have the blanket repaired or replaced. I was told I could not be helped with the repair because I did not have a receipt for purchase in my possession. I did remind customer service personnel (Anne) that since this was a gift, I was not in possession of the receipt, nor could I obtain this. She said if I attempted to return item without a receipt I would be charged for fixing the item.

Sunbeam soft heat heating pad is broken. Stopped working, red light blinks and can't get it to stop. Power cut off after about one hour of use one day.

While lit, the glass portion of the bulb separated from the metal base and fell to the floor. The filament was glowing red hot for a few seconds. The glass was too hot to pick up without protection. Emailed Sunbeam. Customer service replied, "Our department does not handle that. Please call 877-383-6399."

I had the same experience with one bulb. I noticed a flaw in the white finish inside the glass, but put it in anyway. In less than 24 hrs, it was dead. JUNK.

Sunbeam light bulbs 120V 71w last only a couple of months. I have to climb on a ladder to replace it. Such a nuisance. Light bulbs used to last a long time. Now because they're made in China, they aren't worth buying anymore. Hate the product.

I will never buy another Sunbeam microwave ever again. This microwave is less than 2 years old and it just stopped working. Comes on with sound and lights and rotates as if it is heating the food, however, it no longer heats the food. Sunbeam has been difficult to talk with citing that the microwave is not under warranty which I already knew. I just wanted to know if they could refer me to a repair appliance shop that they were aware of that they could recommend to fix the microwave, or give me some idea what was wrong with it. Very inexperienced and incompetent customer service rep that seemed very young and inexperienced. Not helpful. Not worth the stress of keep calling back. I'll go back to buying a Maytag which never went out after having it for 15 years but I gave it to my son and decided to buy myself a new one - the Sunbeam. BIG MISTAKE. BIG MISTAKE. Not a good product.

Bought an electric blanket Sun Beam twin online, Control never changed, the heat always stayed on low. I bought online, the place I bought it from it was 2 days past 30 days, they would not take back said contacted Sunbeam. Well I just need new control, I tried an old control so I know that all it needs. Well they want me to send the whole thing back. I am disabled and live on $730 a month and I'm not paying shipping for something that is under warranty so I'm screwed. MY thought is report them to the BBB and whoever else we can this is just?? Sunbeam use to be a name you could trust, I guest not any more!!!!!

Customer care told me to send the blanket (not just the controls) to their Jardan consumer solutions service for testing and they decide if the blanket works. They do not provide shipping labels or postage. I shipped blanket at the costs of +$15.00 using the box my other NEW Sunbeam blanket was still in. The new blanket has been used less than a month and it is no longer heating!! Walmart will not refund with or without receipt after 90 days. I will never purchase another Sunbeam electric ANYTHING. I am so disappointed!!

I purchased a Sunbeam electric blanket model PAC484-1 less than a year ago and have had the heat control quit controlling the heat. I started with it set to about 3 or 4 when I bought it, and had to keep increasing the control over the past six mo. or so in an effort to get enough heat. I currently have it on" H" which is max ,and it still is not even close to anything that it was when I bought it. Barely warm. I have been in the electronic service business for over 45 years. I have seen many changes over that length of time, and for the most part not consumer beneficial. The only thing that the Chinese make well, is babies...

We have had similar problems with the Sunbeam king size heater blankets. THEY ARE JUNK... AND SO IS THE COMPANY AND THEIR SO CALLED WARRANTY. They rob us of our hard earned money, then have the audacity to ask us to send it back to them and wait 4-6 weeks for a decision/answer. How would they like the same response in getting paid. I am going to advise my family and friends of how crooked Sunbeam has been in the past and how they remain. We are now on a fixed income and can no longer play this game. We will seek another vendor and help to pay for it. DISGUSTING CORPORATE GREED AT ITS BEST.

I have bought 3 king size electric blankets in 3 years. The first two I chalked up as a loss even though they were warrantied. This time I contacted Sunbeam and received an email promising a response within 2 business days. Nothing. As I read the complaints of others, I realize these blankets are simply junk. What bothers me most is the fact that large companies are able to rob us of our hard-earned money while all we can really do is post our frustrations on sites like this that only other disgruntled customers will read, while they continue to make more faulty items and rob more people. Disgusting... LATER Sunbeam. Oh by the way, I have a BIG mouth and will post on Facebook about you! That will help spread the word! May what you do to others come right back to you.

I bought a box of Sunbeam 6 soft white bulbs, 60watts. They blow out the next day. In a week, I went through the whole box of 6 light bulbs. This is crazy now. The bulb will make a sizzle noise right before they blow out. I used other brands of light bulbs before & never had this happen.

The other night my husband and I were lying in bed. I had the heating pad turned on for about 5 minutes and had it lying on my lower abdomen. The controller was between my husband and I. All of a sudden I hear this loud pop, sparks, and my husband flying out of bed. I jumped out and flipped on the light. The controller busted and electrocuted my husband (he is okay). Then the controller popped again and burst into flames for a second and went out. I ran over and unplugged it. It popped the electrical cord right out of the controller, melted through two sets of satin sheets and left a hole in the mattress. The whole controller is now black and in half. This was so scary and could have been so much worse!

I called Target and Sunbeam about it but got nowhere. Sunbeam offered to send someone out to pick it up, but I refused. I should have done more and still feel guilty about it.

We have had 3 Sunbeam electric blankets with 5-year warranties. Each one quit working after 1 or 2 years. Our new Sunbeam toaster has had very little use over the year we have owned it, but now it smells like it's burning as soon as it's turned on. There are no crumbs to be causing this. We're afraid to use it and its past warranty so we will throw it away. We don't want anyone else to have a fire if we sell it or give it away. Add us to the number of people on this site who will never buy a Sunbeam product again.

I purchased a twin Sunbeam electric blanket on 12/11/11. It has been used very little and never washed. It recently just stopped working. I have the receipt from Wal-Mart for $49.00. I would like to request a refund of this amount. Thank you.

I purchased a microwave in July 2012. The microwave just stopped working. The 90-day warranty had expired, so I called Sunbeam. They want a receipt, the cord, the ring and the model and number on the back of the microwave. That was on November 7, 2012. I have called numerous times. Each time I was told something different including it took three weeks to receive the package from UPS consisting of the ring, etc. I was also told not to throw away the old microwave, which I haven't. I was told I would receive the refund check the first week of February, the second week, which I haven't. Each time I have emailed, I am told that is handled by a different department, the same department. I have called over and over. Maybe it is because I have told them I will never ever purchase a Sunbeam product ever again. I want anyone to contact me about my complaint. Thank you.

We have a Sunbeam Soft Touch Automatic Heating Pad Model 790 (E12107, Cat. 92 on back of control). It has performed well for a number of years. We can’t remember when we bought it, maybe 10 years or more ago. Yesterday when my wife was using it for her leg after a fall, the control started smoking. Since she can’t walk on her leg, she was trying to get up to unplug it. I rushed over and pulled the plug. The control smoked and smelled for quite a while and the back of the control had a spot where the plastic was melting in the area towards the top left corner. I can’t imagine what would have happened if she had been asleep.

My aunt has purchased six of these Sunbeam Heating Blankets in the last six years. The reason is, after a 1-year use, it doesn't heat up anymore. She called Sunbeam to complain and they told her to send the item back and all these other things she has to do and they can either repair it or they can send her another one. She is elderly and said she can't do all these things they want her to do. I told her, "Do not buy another one." They are ripping people off. It has a five-year warranty but they won't do anything really to help you get another one. It's not easy. I believe I'll take it higher to Consumer Affairs and file a complaint. Oh, btw, she has to pay to have it shipped back to them. That's bs.

I was using the Sunbeam heating pad for my lumbar. I was using it the correct way and kept smelling something not realizing it was the heating pad. I went to my doctor and he asked me if I was using a heating pad. Shocked, I said yes and he noticed the imprint from the coils on my back. I still did not think much about it and I realized every time I used it, I smelled that smell. It was my heating pad burning. I noticed the brown color on the pad from burning. I took it back to the store and got my money back, but it does not make it right that it burned my back. I was grateful I did not fall asleep with it and burn up.

My husband was using our Sunbeam heating pad last night. It is supposed to shut off after a period of time. I smelled something funky and went into the bedroom. I asked him if he smelled something when he jumped off the bed and we found that the heating pad burned his back, you could actually see the imprint from the coils on his back. Not only this, but it blackened my bedspread (which was my mother's and I've had it on my bed since she passed away because it makes me feel closer to her). It also burned through the flannel sheet, the mattress pad and into my Sleep Number bed. Thank God it didn't start a fire. I was going to contact Sunbeam with the pictures I took, but it seems that I may have to contact a lawyer instead. How can they keep making these defective products? Anyone think of getting a class action lawsuit? I might just start one!

I was opening my first bottle of wine with your product and got it screwed into the cork. But when I pulled down on the handles, it came apart where the two pieces were punched together. I don't see how this product could have ever passed inspections. Consequence was that I had to get my pliers out and fight with the cork. It certainly made me look cheap for having such a worthless corkscrew! A recall and design change would not be a bad idea.

Sunbeam electric heating pad is supposed to have an auto-shut off but failed miserably. While using the heating pad on my neck and back area where I had pain, the Sunbeam product burned a severe hole into my back which continues to cause pain and I must wear a bandage everyday to keep clothing from rubbing and distressing the area. I sent two letters to the CEO and many phone calls with their representative, which I felt completely brushed off, one even stating, "Our lawyers only speak with other lawyers!" Why is there no recourse for large companies with enough money that they can simply dismiss consumers after permanent injuries?

I purchased a Sunbeam Microwave Oven model SGB8901 June 2012. The interior light bulb burned out less than 3 months later. Sunbeam will not honor their 1 year warranty, claiming that light bulbs are not included. The warranty states that service call to replace light bulb is not covered. I asked them to send me replacement part, but was denied. Sunbeam Customer service (866-257-3336) is not at all helpful.

Three of them broke in a short time. I have a disability that heat helps. I have bought 3 large ones in the last 6 months. I realize they are used a lot, but this last time, rather than issues with the cord, the red light keeps flashing. These cost a lot and I feel there is a problem with the product rather than how I treat them. Please help me!

While mixing a cake, a loud noise happened and it was noticed that the beaters were not working properly on the Sunbeam Cafe Series Mixmaster (model MX8900W). They appeared to be out of sync. I tried using other beaters provided with the Mixmaster and exactly the same noise occurred. Whilst the machine is just out of warranty, it has had very little use (we are pensioners). We are totally dissatisfied with this product and would welcome communication with Sunbeam’s customer service regarding this matter.

I recently purchased 2 Sunbeam Hot Shot hot water heaters to boil hot water. I owned one before and it was great. The new model, however, has barely enough clearance to fit a large coffee/tea cup under the dispenser!

I have purchased 3 heating pads last year, all of which were Sunbeam. They all started doing the same thing after a very short period of time. The high button light starts blinking and it won't work anymore. I have thought Sunbeam stood behind their products and I can remember a time when if it said Sunbeam, you could depend on years of good service from the product. My husband has had 8 back surgeries and a heating pad on his back is the only small relief he can get. It is very upsetting when your product fails him in the middle of the night when it is only 3 months old! I think that some of the heating pad designs that your company has come out with is just great (such as, softer material and ones designed for the neck and the back), but they don't hold up. I would appreciate some type of compensation for these heating pads. Thank you.

We recently purchased a Sunbeam Portable Mix-master. The slowest speed throws the contents out of the bowl. There are 6 speeds plus a booster. I can’t imagine what would happen if we used a faster speed. My wife refuses to use it. We will purchase another mixer but it won't be a Sunbeam. The numbers are E21 6756 FP5BHM 1502 another number is PN139927 We have had other Sunbeam products we were happy with but not this one.

I purchased a Sunbeam 4-place toaster (model # 6278). My toaster does not toast the bread all over in any of the slots. The upper 1/4 of the bread toasts okay, but the lower portion of the slice of bread does not toast at all. The coils don't seem to heat up. I have to turn the bread upside down and put it back in, put it down again. It takes too long to make toast. It's very inefficient! I'm very frustrated and disappointed with my toaster!

4-Slice Toaster Model #6278 (black) - My toaster does not toast the bread evenly. The lower half of the bread is not toasted at all, the coils don't heat up. I have to turn the bread around and put it down again, taking too long to toast! Very frustrating, I'm very disappointed!

0.7 cu ft Microwave Model SM0701A7E Too Hot to Touch - I received this microwave as a Christmas present in 2011. I am having the same experience as Winston of Piscataway NJ. Winston could not have described it better. The only additional information I can provide is that the unit has a thermal shut down mode and after two to three minutes will reset. However, it will not heat for longer than three minutes without becoming too hot to touch above the controls and thermally shutting down. I have not tried contacting support, but I am extremely doubtful as the response based on the experience of others.

Mattress pad will not shut off. I called and they told me they would be sending replacement out right away, along with return slip to package up defect using packing from replacement. This has been over a month ago. I call every week and they are telling me there waiting on new inventory, but everywhere I look this up online, no one has them and showing out of stock. Some say they don’t know if they will be getting them back in. So Sunbeam, what’s going on? Meanwhile, spring is coming and won’t need it until next winter. Someone is not telling me the real story here (pad isn’t four months old).

I bought a microwave that had a one year warranty, and after 6 months, it stopped working. The machine sounds like it's working, but it's not doing the job. I called the warranty department, and sent them my receipt, and one year warranty notice from the manual, but received no response from them. Sunbeam is a terrible company for quality.

I purchased a sunbeam queen sized dual control electric blanket 2 weeks ago, and to say I am angry is an understatement! we had to keep unplugging it, to get it to stop blinking, and then 2 days ago, we had a tree fall on the power line, and the control, which wasn't on, just plugged in, caught on fire, and put my bed on fire! It is extremely dangerous, but because I don't have the box, I can't take it back to the store. I am out way more than the $80.00 for the blanket, because I have to replace my expensive headboard. I will never buy another one of these blankets.

Approximately 6 months ago, I purchased a Sunbeam microwave model # SGM4902 and a few days ago, heating something up in it... it started sparking on the side where the cover covers the wiring inside and it caught on fire, burned through the cover on the inside of microwave! It's black, charred, and bowed out where it burnt through to the inside of microwave!

I purchased king size electric blanket in Nov. 2011 and on Jan 2, 2012, only one (1) side was working. Sunbeam needs to recall these inferior, poor quality products now. I previously purchased a Sunbeam electric blanket (approximately 20 years ago) which lasted until 2011. This blanket was made in the U.S.A., while this new piece of junk was made in China. Enough said.

What should happen is someone from Sunbeam should look at all of the disgruntled people on this website concerning their products (especially electric blankets). I also purchased a P.O.S. King size electric blanket at Kohl's of Culpeper, VA in mid 2011. Kohl's, unlike some stores I read about, did replace it once. That one was also defective for the same reason, one side heated, the other did not. I am throwing the cords away and using it as a $100 P.O.S. plain blanket. I will never, never, never, never ever buy another Sunbeam product. I recommend that Sunbeam would make a conciencious decision to produce saleable, safe products or dismantle their entire operation.

Correction! A five star outrage! I just attempted to turn the product on! Sunbeam does not answer any calls on the weekend. Their warranty number is unavailable. Their dual control electric blanket product does not even turn on! It just shows FF a million times over! We just took it back to the poor retailer who had the misfortune to sell the stupid thing! They even anticipate this outrageous problem in the instructions and say to call service. But there is none! Calling all consumers, trust Sunbeam never! Their name is mudbeam.

I was given a conventional microwave as a gift and it doesn't heat up. I don't know is where it was purchased but I'd be happy with a working replacement. That's all.

We had 4 electric blankets in 3 years. One side heats and the other doesn't, only feet. Neither side works. You name it. These things are terrible. Sunbeam wanted me to return the 3rd blanket. I did. I returned my blanket with new controls. It lasted 1 spring season. It got out in fall - no heat. Obviously, they are selling bad products. I contacted once again, and again, they wanted the blanket back at my expense. I'm done with them. I went out and purchased a Sealy brand blanket - so far so good.

I also bought the Sunbeam Plush king size electric blanket last year. After about 1 month, only one side worked and even that side didn't heat well. I planned to return it to Walmart or exchange it, but after reading about the fires from these, I hesitate. I had to cancel my insurance because of finances and if my dwelling burned down, I'd be out a place to live.

I had a Walgreens small heating pad manufactured by Sunbeam. It was for my children's growing pains. We had it about 6 months, and it works fine. The other night my children decided to sleep in my son's room, and the heating pad was on the floor, not turned on, not in use. Our smoke alarms started going off, we opened the children's door to find thick smoke billowing out. I grabbed the kids and took them outside. My husband worked hard to get the fire out. I had to claim it through homeowner's insurance, $1000 deductible.

I bought a Sunbeam heating pad. The automatic shut off feature didn't work. I paid the price. I suffered burns to my arm and shoulder, and it hurt like crazy. I immediately put aloe gel on the burns, and just pray that there will be no scars. I have photos of these. This happened on the afternoon of Saturday, December 10, 2011.

The Sunbeam electric blanket I bought last year didn't work this year, so I exchanged it at Walmart for an identical blanket. That was only a couple of months ago and the new one is a P.O.S.! Walmart will make good on this but, I recommend any other brand than Sunbeam when selecting an electric blanket! Come on. 2 POS in less than 1 year!?

Ditto. I bought a Sunbeam king size dual control electric blanket. Less than 6 months of use, only one side of the blanket heats up. This is the last time I will buy Sunbeam products.

My Sunbeam King size electric blanket was purchased last year. This year, only one side heats up. Quite working on other side. I emailed the company. She said to send the blanket back at my expense. I would have to pay to have it repaired/replaced and shipping back. So I threw it away, and bought a Beauty Rest electric blanket, a great deal on sale at Belks for only $69. It works so good and has quality material.

I received the Sunbeam king size dual control electric blanket in 12/10 for a Christmas gift. She bought it at Wal-Mart, supposedly a five-year warranty. I have the box it came in. Wal-Mart said Sunbeam would have to replace. It was Sunbeam's warranty. Only one side ever worked now. It only works around feet area. Got maybe six weeks heat out of it. Sunbeam seems to care less they got their money. These blankets are expensive and should be backed up with their warranty. What good is the warranty if the retailer that sells the product for them will not honor it? And the company, Sunbeam, will not return any emails regarding them. $89.99 plus tax and they could care less that this blanket didn't work properly and for short time heated at all. They all should be pulled off the market.

We bought a Sunbeam electric blanket in 2009. We had it until Nov. 10, 2011. It had one control. It fits a full size bed. On Nov. 10, 2011, I walked from the kitchen to the living room. I smelled and saw a haze of smoke. I asked my husband where the smoke was coming from. He then saw smoke coming out of the top of our bedroom door. He felt the door to see if it was hot. When he pushed it open, our bed was in flames. My husband had just turned it on 30 minutes before. We lost our home and everything in it because of this Sunbeam electric blanket. Not only did we lose the home we were living in, my husband had been building a home next to the one we were living in. It also caught fire, has smoke, water damage, and part of the attic burned out! It has to be gutted and redone because of this blanket. We do not have the paper work or the warranty. It all burned in the house. Sunbeam should be held responsible for this, but I doubt that will happen. We are both disabled. We must start from scratch again.

I purchased three king-sized electric blankets from Walmart.Com. Only one of the blankets heat up on both sides. The other two have blinking error lights and no matter how I try to resolve it, no resolution has been found. Walmart won't exchange them because I don't have the original boxes and Sunbeam hasn't responded to my requests. These blankets were 100.00 each (with tax and shipping), very expensive and very unreliable.

I got the Sunbean Dual King size electric blanket last year as a gift. I was so excited. It made it thru 1 winter and I just got it out and now it has blinking FF error! I have Googled and sadly read how so many are having problems as I am. So sad that Sunbeam has charged so much for something that doesn't last. Warranty they say? "Yeah right." Try making a better product and then standing by it! I will definitely boycott on all the sites I can. We work hard for our money as the cooperate sit on their butts and take our hard earned cash and give us crap! How do people lay there head down at night!

I purchased a Sunbeam microwave about 4-5 months ago. It was a small model SGB. I didn't keep my receipt as I've never owned a microwave that just died like this one did. It was more than 90 days so the store I bought it from couldn't get me a copy of the receipt. And I was told they couldn't help me without it. I bought it from a SuperTarget so I can't narrow down a transaction as I do all my grocery shopping there. I will never buy a Sunbeam product again.

We have literally bought 6 of these blankets over the last 3 years and only one of them still works. I will never buy another. Three of them didn't last one winter. I got what appeared to be a good deal at Wal-Mart, but it was not! Buyer, Beware!

I got a Sunbeam Dual Control Electric Blanket with a 5-year warranty and now, on its second year, it has stop working. I have followed all the instructions to the letter and has been unsuccessful. Sears will hear from me; this is unacceptable.

i bought a space heater last winter. It worked then but now it won't heat. I'm on a limited income and can't afford to buy another one. What can I do?

I purchased a Sunbeam Iron (Model: 4230 / Series T) less than a year ago. At one time, after turning the iron on, I walked away, and suddenly, a smell of something burning came through the house. When I went back, I saw that the iron was "melting" away. The base came completely away from the top, exposing the inside of the iron with melted wires. This is an automatic turn off. If left unattended, it would have caused a fire.

I got an electric mattress pad at Wal-Mart last year. I put on mattress a few days ago and it won't heat. The indicator only blinks. I've read many other complaints and looks like we all learned our lesson. Don't buy Sunbeam. I will spread the word! Thanks for nothing.

I purchased microwave oven, model SM0701A7E, for my daughter's dorm room in August 2010. She complained that it keep shutting off. I attributed it to the power strip that it was plugged into, so I didn't check it until just a couple of days ago. I tried heating up a pyrex cup of water. The unit shutoff after 4 minutes due to overheating. Now when I say "overheating", I mean the top of the microwave was untouchable because it was so hot. I called Sunbeam to find out if there was any recall on this product. They said I was the first complainant concerning this model. The representative told me to unplug the microwave so it could reset to factory conditions. I didn't think what I was doing "changed" the factory conditions. (setting the timer to 5 minutes and hitting "start")

About 6 months ago, I purchased a $100 clothes iron from our local Kmart. It was a Sunbeam brand. I then noticed that the iron was shorting out every power point in the house and I constantly had to go reset the fuses. I contacted Sunbeam and they said, "It's not our problem the item is faulty. Take it back to Kmart.” I then said, "It’s a Sunbeam product and I want you to help me." He was very, very rude and said, "Kmart bought it off us, it’s no longer our problem and we don't have facilities to fix it." So, what he is saying is that once the product leaves Sunbeam, it is no longer their problem. So if I buy a Toshiba computer from our Harvey Norman, is it not a Toshiba issue? So, what about my money? I don't have a receipt because I bought the item in good faith and threw away the box.

I purchased a space saver Sunbeam microwave in March 2009. The microwave turns on by itself and overheats to the point of blacking out, guess its shorting itself out. I, of course unplugged it, called Sunbeam and because I don't have my receipt, they will not help me. They checked for a recall and there isn't one, seems like there should be since its obviously a fire hazard. I will be throwing it away and will never purchase a Sunbeam product again. Beware, saving a few bucks isn't worth risking safety.

I was wiping off the toaster using a dry paper towel. I discovered that the white labels for the different settings and functions were smearing and coming off. I have not memorized which button goes with which function.

Some time during mixing food, the screw at bottom of the mixer beater came off. I have no idea what batch of food this happened to me. What if it was in a batch of cookies or cake that I brought to meetings and church events?

I bought a Sunbeam heating blanket and have noting but problems since day one. Since the beginning, it has been heating only in certain spots and it has now stopped heating completely. I am very disappointed in this product! Sunbeam, you are a disappointment!

It's unbelievable but in this day and age not surprising. I naturally got a refund. Sunbeam need to sort things out.

I was considering getting a KitchenAid mixer but after reading all the complaints, I will probably skip it and keep my old mixer. I have a 29 year old Sunbeam MixMaster. Aside from replacing the beaters (just once and only last year), this mixer has taken everything I have asked it to mix and handled it beautifully. I was planning on buying the new KitchenAid for myself and giving my daughter the MixMaster. I guess I will look for a MixMaster for her, too!

I am an engineer and had purchased this product for my parents. This has been used often over many months without problems until today. I'm told the unit turned itself on and started smoking. It was then immediately unplugged. I opened it and found melted wiring. One of the wiring connections is much too close to the heating element and has, therefore melted, resulted in exposed wiring. This is a major safety problem I must report. I expect you to recall all Sunbeam Hot Shots.

I purchased two Sunbeam warming blankets and returned them both several times within the guarantee period because they weren't heating properly. Whether the blankets were "repaired" or replaced, they still heat minimally. The economic "damage" is that I didn't get blankets with effective guarantees.

I have just repaired the third Sunbeam made Mr. Coffee all with the same problem. This has taken place over about a three year period. I have also read some descriptions of problems with the coffee maker that probably are a result of the same issue: pour water into the receptacle at the top of the machine, only to have the water drain out the bottom all over the counter and floor. This is an FTX43-2, a very popular coffee maker but nevertheless a piece of junk seemingly engineered to fail in short order from a very simple engineering problem. There are two rubber-like hoses in the interior to the coffeemaker. They are connected to metal water inlets or outlets. In no case, is there a ferrule impressed into the metal male inlet/outlet intended to keep the hoses from easily coming off especially if the hose is just barely long enough as in the case I found today.

My king-size, dual control electric blanket is being returned for the second time for repair. It heats unevenly or not at all. I purchased it at Sears on October 2008. Last year, it was repaired by the company and it worked for about six months before it malfunctioned. There is no physical damage but only postage required for two returns at approximately $15.

I was pressing a new shirt that I wanted to press the folds out with my iron but the steam shot out of the holes and left white spots. I tried to rinse it off but the spots turned out to be the color removed from the shirt.

Bought a coffee maker for $70 at Walmart, model BVMC-PSTX91. Worked fine for first 3 days. Now leaks from the bottom all over the counter. Can't bring it back to Walmart as I don't have my receipt. Threw it away after I bought and used the coffee maker. Ruined pots of expensive Kona coffee. Now have to go purchase another coffee maker. $150 of damage between coffee and pot.

I purchased 330633 coffee maker on Jan. 2010. On July 1, I went to use it and the water ran out through the bottom. I called Sunbeam service and they suggested to take to Personal Edge which is the closed place for service. They called me later, told me it had to be replaced. It's over 3 weeks, I still don't have my coffee maker. On top of that they want $10.00 even though it's still under warranty!

I bought these pans and they promised to be non-stick pans. I mean I bought this pan set for $30 plus tax. I have bought other pans that were cheaper than these and were non-stick as promised and these promised to be non-stick. The first moment I used these pans was to fry an egg and it burned it. I boiled macaroni on the pot and still with water enough water in the pot the macaroni burned. Like seriously, what type of non-stick pan are these? Everything sticks. I can’t even cook a decent meal without it getting burned or completely smelly. Every time I put these pots in the stove, it stinks up the whole house like burn and it’s only been on for a second. Like what type of cheap material is this?

4/6/10, I purchased a Sunbeam Steam Master Iron Model #2233 from Kessler Air Force Base, in Ms. On 4/20/10, after ironing, I pushed the button to re-track the card and it whiplashed, striking me on the ford head. I feel this appliance is hazardous and should be taken off the market before it does serious facial damage to someone.

I have a queen size dual electric blankets made by Sunbeam. I got it as a present. It's been two years and I had good luck with it. But lately, the control now will not turn on nor will the blanket send any heat to the one side and very little to the other side. I would like to keep this one if you could fix it.

Water overflows beyond the filter reservoir. Filter is not causing the problem. Can you help me? We just now started using this item. Model CG13. Sunbeam Product #E205612. Used for the first time.

I bought a new electric blanket the end of Nov. and here it is the end of March and it just sits there and blinks. I am out $80.00. This is a mighty expensive blanket to have to replace every year. Sunbeam used to be a very reliable brand name, what happened to their quality? It's gone down the tubes. Made in China also?

I bought a Cafe series Sunbeam Coffee Machine EM6910 in late April 2007 and approximately early 2009, the thermostat broke and needed to be fixed. The Sunbeam service center that I took it to were unable to get the required part for about three months. I contacted Sunbeam and they said that unfortunately, they were waiting for the parts to come from overseas and sorry there is nothing they can do. Then in Oct 2009, I had only had my coffee machine back for about five months, the thermostat broke again. It is still at the service center waiting for a part. It has been five months. I understand that things need to come from overseas, etc, but five months wait is way too long to be told sorry but there is nothing we can do. I find this is unbelievable.

Bought an electric blanket (king size) at Walmart,, took it home and plugged it in . It would not heat on one side, just blinked on and off. I followed instructions plugged it back into the wall and it was off. Out $79.00 for a new blanket that doesn't heat up.

I bought a Sunbeam electric blanket a year ago and it started blinking away after about 2 months. It was heating up fine, but I noticed that half of it would heat up and the other half wouldn't. Now it doesn't work at all. I waited years to buy these because they are expensive and I got them on sale. My two sons have one as well and I'm not sure about theirs. I can say, however, I am pretty ticked off about mine.

I have purchased 3 electric blankets over the past 2 years, each were a different size, and controls were a little different. Every one has started blinking on the control module within a week to a month, and then they do not work. This is a problem that should be dealt with. They are not cheap! As is shown, many people have the same problem as posted on the internet. This is ridiculous!

I didn't know there were so many unhappy customers out there, until I tried to search online for problems of the Sunbeam electric blanket. I bought the Sunbeam electric blanket in full size, and recently I found it doesn't heat up enough, even though I turned it on high for several hours. I didn't even feel the warmth in my bed. It was working okay when I first used it, and now it quit heating up. I don't know what to do. After reading all the customer complaints, I know there is not much help from Sunbeam (considered that they don't usually replace items with a new one, and the cost of returning the old one for repair may be far more than its original price). I thought Sunbeam was the trusted brand name, but now I am not so sure about it. I am very disappointed! They need to manufacture something that work. Something needs to be done (i.e. product quality/performance assurance), not just deceiving customers/consumers by producing these junk, malfunctioning, and pricey blankets.

Just read the article on "How to complain" and wanted to tell you how my dad got a new toaster from Sunbeam. He had written several letters on how it was burning toast. He didn't get any response and then he saved the burnt toast for a couple months. He then shipped the old toaster in a box in the middle of the burnt toast. A few weeks later, we received a brand spanking new toaster in the mail.

I sent an e-mail to Sunbeam.com and was asked by Kimberly to reply to several questions about my Sunbeam electric blanket. I replied to the questions, but my e-mail was rejected. No reason given for rejection. My electric blanket was not a very good one. I purchased it one year ago from Wal-Mart. I have the receipt, but no address to which to return the product and have the item repaired. I have decided from reading all the comments, and the poor service that I received, to never to purchase a Sunbeam product again.

I purchased the Sunbeam twin size electric blanket (P.N. 121135-008, style 82) from Walmart. It only worked for a few months. Because I did not have the receipt and the original packaging to return it to the manufacturer, there was nothing I else I could do. Although there were no physical damage, I was out the $50 I paid for the merchandise. But my concern is with all the complaints here on this website. Will it take a death or electrical fire to get anyone's attention? Someone needs to address this to Sunbeam!

I seemed to be going through too many Mr. Coffee machines. After 6 months, the latest one slopped water all around it, took forever to brew 3 cups, and failed to drain the reservoir. I took this last one apart, and discovered an almost completely clogged artery. The drip tube hose underneath was full of minerals(? ) from the hard water around here. I cleaned it up, and took care of all the symptoms. Now, I think I will start running vinegar through it every few months. I am not completely happy with the product, but they shouldn't shoulder all the blame.

I bought a Sunbeam king-size blanket from Wal-Mart. This is the second one in 1 1/2 years. Both lasted 3 months, and had the same problem. One side would stop working, and just blink. I will never buy Sunbeam products again! I learned my lesson, but I am not out $200.00 because of these useless blankets.

I bought the Sunbeam Mixmaster. I made cookies, and found that there was a nut in the cookie that came loose from the beater. My brother-in-law bit right into the steel nut. I called Sunbeam, and told them of the faulty problem with the beaters, and they offered to send me a new nut to screw back in. Mixmaster never did scrape the sides, and was extremely hard to lift the head up. Since i didn't get anywhere with the help line, I carried the Sunbeam Mixmaster right back to Wal-Mart, and exchanged it as damaged, for a new Kitchen Aid. Sure, I had to pay extra, but boy is it worth it. The beaters are wonderful (no nuts to hold them together). Someone is going to choke on the loose nuts that hold the beaters together, then they will have a lawsuit instead of a phone call. Buy Kitchen Aid. It is worth the extra payment you are going to make.

I purchased a Sunbeam Electric Blanket at Wal-Mart last year. The blanket does not heat up at all. I was going to complain to Sunbeam, but after reading all the other complaints, it seems that it would be a waste of time. I feel I am just out the cost of the blanket ($85.00) with no options to get a new blanket or recover the cost of the bad one I have. Sunbeam must be making their products in China, though I don't think even a China man would buy these lemons. Shame on Sunbeam.

I bought the twin sunbeam electric blanket for Christmas from a gift card at Walmart. The blanket worked three times and then would not heat and kept blinking. I then checked online and found the problem to be similar. Not a good product!

I purchased 4 twin size heating blankets and I have sent them all in for repair. Sent them in starting October 2008 and the repairs have not stopped. One of the blankets have been repaired twice and now another one they just repaired has quit heating again! The blankets only worked for a month New and now one of them just quit heating up with the cold weather knocking at my door of 5 below ugh. I have spent $38.00 so far in shipping and they are garbage! Never again!

The complaint is about a queen size electric blanket bought at Wal-Mart. The blanket would only heat one side. It cost $13 to send to Blanket Service at 224 Russell Drive Box 469 in Waynesboro, MS in Oct. 2009. I got it back in about a week. It worked well. It was the same blanket with new controls. Now again, one side won't heat on any setting. What do you suggest?

I also bought a Sunbeam Electric blanket, twin size, for my daughter. I got it last year at Wal-Mart. It was never used on any higher level than two and was installed as directed. This week, it stopped working and started blinking. Very disappointing!

I purchased a Sunbeam electric blanket with dual controls (style 84SQ, listed 613A E23623, RN17280, 18684, P.N. 107882-030, V225W895511 J93012). Once, control has ZZ and will not reset.

I had bought a Sunbeam electric twin blanket for my husband's side of the bed because he is always cold. It lasted 3 weeks and started blinking, I had to unplug it. I was scared it might cause a fire. I will never again buy another Sunbeam product.

Okay the Sunbeam electrical portable water is too bad, really. This is the 2nd time we bought because the first time, we lost the money because we need the receipt, Jesus! And now, same problem; the water I don’t know where it escaped because the water fell on the floor. Oh my God! I’m tired about this, but I like the electrical portable water for hot and cold water. I need help. What do I do? The price is around $100.00. I’m not paid $10.00. Sunbeam has a manufacture problem! Thanks.

I bought two blankets on Black Friday and used it on for about 1 1/2 weeks. Blink, blink. I took that one back to Walmart and started using the other one. This morning, Dec. 11, 2009, I woke up cold. Blink, blink. What happened? Sunbeam used to be the best. It seems with the remarks posted on this site, you guys need to close down your company. I will never ever buy Sunbeam again. Word of mouth is the best way to get others to not buy either. Do I have a big mouth?