Haier Dehumidifier

Haier Dehumidifier

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Overall Rating3.9 out of 5
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About Haier Dehumidifier

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Haier designs solutions to enhance consumers' enjoyment of home at every stage of life—from university to first apartment to all shapes of family living. Each solution champions intelligence, individuality and the human drive to create the perfect home, so that each interaction with the consumer is a new

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Haier Dehumidifier Reviews

ConsumerAffairs has collected 9 reviews and 25 ratings.

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Reviewed Feb. 3, 2022

I purchased this dehumidifier because we are renting a ground floor apartment and it smells like a musty old basement. My friends suggested I try a dehumidifier and it was amazing for about 6 months. The smell went away and it was so quiet you wouldn't even know it was in the room. One day about 6 months because I purchased in June and it was the day after Christmas I went to empty the bucket and replaced it in the dehumidifier. Normally it will just turn back on no problem. This was like a bomb was going to explode in our house. My dogs were barking and my 9yr daughter went running out of the room. Immediately I unplugged it but didn't see any issues. It had never been moved. The bucket was sitting correctly so I thought I'd try again. Then my son noticed that the noise was coming from the fan. We once again unplugged the machine and the fan is broken.

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Reviewed Oct. 6, 2019

STOPS SUCKING WATER AFTER 18 MONTHS. Bought it Feb 2017 cause it was $100 off at Best Buy. Still paid $350 after taxes. Worked great in winter of 2017 and 2018. Kept my walls and windows dry. But now this year, it's deal. The motor runs, the lights turn on and I can hear water dripping but nothing in the bucket. I also bought a smaller version for my parents Oct 2017 cause this big one was so great the first year. This second one broke down even sooner. Needless to say, will not be buying another Haier model.

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    Reviewed Oct. 7, 2017

    Dehumidifier stopped working. I took panel off to see if I could see anything obvious. The radiator had totally rusted-out and lost the Freon. Bad design, bad material.

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    Reviewed June 26, 2017

    I purchased a Haier DE65EM dehumidifier in July 2015 for my basement because my previous dehumidifier died. This unit was rather noisy due to vibration but it did function to remove water from the air. I attached a hose to it which ran into a sump so I did not have to empty the bucket. It only runs in the summer because that is when the basement is damp. In fact, I need to run a humidifier on the furnace in the winter because the air in the house is so dry. The dehumidifier worked the rest of the first season and probably the second, but in the spring of 2017 the air seemed rather damp in the basement in spite of the fact that it seemed to be running frequently.

    I decided to get a second dehumidifier of a different brand, and wow, what a difference! The basement became much less damp! So I decided to test the old unit to see if it was was really removing moisture from the air. I took off the hose and waited to see if the bucket filled up. Well, I was not shocked to find that after half a day, the bucket was totally dry! I also noticed that the exhaust air was not warm like it should be. I could tell that the compressor was running, so I am guessing that the coolant must have leaked out. I will not buy that brand again. Please share my experience so others can benefit from it.

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    Reviewed April 28, 2017

    Haier DE45EM-L - Would not recommend purchasing a Haier dehumidifier. Purchased from Home Depot and it lasted 2 years then quit drawing water - only the fan ran. Haier says it has one year warranty. Repair place is too expensive - they recommended purchasing a new one. Compressor failing. If I have to purchase a new Haier every two years, then it is clearly not worth it.

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    Reviewed Aug. 1, 2010

    I purchased a Haier dehumidifier. It ran fine for the first couple of months, and then started to automatically shut itself off. I tried all the manual fixes without success as it appears to be an electrical issue. I called Haier and was basically told to shut it off and start it up again, fiddle with the settings, unplug it, make sure it is turned on, and other sorts of similar advice. Of course, these things did not help and by the time I got back to them, the warranty had expired. Seems that they did not want to get involved. I would not buy a Haier product again.

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    Reviewed Sept. 14, 2009

    Haier makes various "white good" appliances. I purchased a dehumidifier that died after less than two summer's use. Because the purchase date was 15 months ago, they only warranty the compressor (though the service rep couldn't define what was and was not covered). Bottom line is that the dehumidifier pops the circuit breaker when it is turned on, but Haier won't stand behind their product.
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    Reviewed June 25, 2008

    The Haier Dehumidifier Model HDN305 that I purchased May 21, 2006, from my local Target store failed while barely into it's third summer season (only got about 7 months total use out of it). The odd size 12A Fuse (clipped into a fuse holder on the Printed Circuit Board located inside the unit's casing) blew. I stated odd size 12A because 10A and 15A are the closest common sizes I could find locally, and Haier parts, nor the National Appliance Distributors parts warehouses I found online have the replacement 12A fuse available in stock. I tried the 10A, but those blew immediately upon running the unit.

    My local appliance repair store quit repairing the units 4 years ago, even though Haier still referred me to them. Still, there's no assurance that the unit will not immediately blow a 12A fuse even if I could get one in a reasonable amount of time. And, I cannot get anyone to answer the Haier Customer Satisfaction Center phone number listed on their Owner's Manual to file this complaint. I just get continuous recordings while placed on an indefinite hold.

    Had to purchase a new dehumidifier, not a Haier! If this case has enough merit for small claims court, I have my own attorney who will review this.

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    Reviewed July 12, 2003

    The machine is not working after 4 months. Its under FULL one-year warranty.

    Ive been calling them everyday and every time they told me that somebody will call me back before 5pm but nothing has happened.

    They also give me all the service centers phone number even including New Jersey service centers. But they are either not Haier service center or they dont provide service for dehumidifier.

    Since Haier can not provide service for their dehumidifier, they should not be selling it in NYC with full one year and limited five year warranty.

    Now is the worst time for not having a dehumidifier in basement. My basement is super humid and mold started to grow, the humidity may attract insect like termite as well.

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    Haier Dehumidifier Company Information

    Company Name:
    Haier
    Company Type:
    Private
    Year Founded:
    1999
    Address:
    1800 Valley Road
    City:
    Wayne
    State/Province:
    NJ
    Postal Code:
    07470
    Country:
    United States
    Website:
    www.haieramerica.com