Slomins Alarm Systems Reviews

I had efficient service and overall experience with sales and installation was good. I would recommend to a friend. The sales listened and helped us to find relatively complete and satisfied solution. And installation was quick and gave us thoroughly training.

We bought the house about 10 years ago, and we had ADT. I wanted to get another alternative because ADT was getting too expensive and Slomins offered the best alternative in terms of the same type of coverage at a lower price. Their customer service on the phone is very good. In terms of response for alarms, they call right away and check on you. They make sure everything’s okay and they also make sure you give the password.

I got a home security system for the protection of the two of us in the house, to make sure that our safety is there. We wanted to have something reliable. The people at Slomins were very friendly. We were able to read their lips and there was no communication problems. The installation was awesome too. The techs were wonderful and they did a great job. They were very patient until they were done that day and they had no problem explaining to me the instructions -- how to set it up, how to change the clock, and all of the user guide things. The system is excellent. It’s good quality, and their smartphone features are awesome.

We moved into our house about a year ago and ADT was already there, which was fine, but they didn’t upgrade anything. We were new customers and were difficult to work with. I called a few companies and Joe from Slomins came over. He was great. The installer was here for two hours. He was super nice and set up everything pretty quickly. The security is a lot better than what we had for sure. It was nice that they explained everything to us and gave us what we wanted, not just what they had to offer.

The only complaint I had was there was a very big mix-up with the billing, but Slomins straightened it out. However, it took two months to get it straight. The first month, they agreed there was a mistake made and they said they would correct it, and then I got a bill in the mail the next month that nothing was taken. It was $200 more than it should have been and then they adjusted it for the next month. That was the only problem. The system itself is fine. It's easy to work the keypad. I got more than I had from my last alarm that was set up. I'm very happy with Slomins.

I have had Slomins Shield for over five years. They are always professional, courteous and knowledgeable. I have been a customer for over five years and recently re-signed another contract and had two more pieces of equipment installed. The technician that installed my video doorbell went over and beyond for me without me even asking. I always appreciate the customer service and I know I’m in good hands.

Great customer service from the initial appointment to the installation!! Friendly and courteous staff. The introductory appointment was fast, informative and Steve was very knowledgeable of the product. I would definitely recommend Slomins to friends and family. I give Slomins FIVE STARS!!

I received my refund today 3/26. Resolved. Thank you

I accidentally set off the alarm when I opened the door. As I was entering data into the system, Slomin called immediately and asked if everything was ok, etc. I would recommend Slomins to anyone. I had very good service. Thank You.

The tech was on time, very professional, friendly and cleaned up when the installation was completed. I have been a Slomins customer for years and every time I have needed them they did a great job and I highly recommend the company and the alarm system. It is easy to operate and works great! Thank you for the excellent service.

The only thing that had been promised and couldn't be delivered was the video doorbell. Since we specifically said we needed wireless I don't know why the sales person said we could get it. Happy otherwise. The new system is much easier to navigate than the old one, and we basically just needed to upgrade the whole system to wireless because we are renovating. The technician was thorough and able to hook up everything except the doorbell.

Very happy with the install of smoke detectors and CO'S. The technician worked for 3 days in my house and went beyond the call of duty. I would definitely recommend Slomins to anyone who wants reliable and professional work done.

Slomin’s has solved all the problems that I've had with my home security system. Everybody, from the installer to the representative, is very professional. The cost is a little high but it’s not much higher than my previous company and at least, I have a system that’s working. If someone has two of their options, maybe they can give the third one away for free. Other than that, everything is working fine.

Joe who came to install my alarm was spectacular!!! Excellent. The very best. I should know as many men have come over the years to work on my alarm but none were as knowledgeable as Joe!!! He explained everything in detail and discussed with me what kind of support from the system I needed.

Although it was a false alarm with me accidentally pushing the key access button, the police came 3 hours later to double check. I recently found out at the local 75th Precinct meeting that police will check the house even if the alarm goes off accidentally on their time. And if there is a crime in progress will act immediately. Is this true?

Totally Satisfied, and the system works well. The service technician was very helpful on breaking down step by step on how to work the alarm system. Since we had the system and viewing the camera is our best friend letting us know when someone is coming.

We recently upgraded our security system to wireless. We have had Slomins system in our home for at least the past 15 years and have had minimal problems. When contacted with an issue the response was almost immediate and fair.

I had an upgrade for my old system, the salesperson, Grayson was great he made sure that I got just what I wanted, he's the kinda of guy that you feel like family when you meet him, very personable. The same with the tech who did the installation, His name was Shavron (if I spelled that right) was very personable, great sense of humor and definitely knows what he is doing!

We tried a different alarm company but I didn’t like what they had to offer and the way it worked out. My alarm system broke so we opted to get a new one. The gentlemen from Slomin's Alarm Systems were terrific. The gentleman who came to see us explained everything and he wasn't pushy. He was very nice and wonderful. Then the installer was super, too. He explained to us how to operate it. He was neat and clean. There were no issues and I was very satisfied. So far, the system is great.

Tell them that pricing is good for the service and that they have many things to pick from as far as what they are looking for. Also that they are very good with their customer service. If there is a problem with your service or you do not understand something they send a tech at right away to help you.

So far we are happy with the service provided. The only hiccup was during the installation when it was requested to receive a phone call prior to arrival of the technician. This didn't happen which resulted in waking up our 15 month old daughter and really upsetting my wife.

The salesperson was knowledgeable and helpful with our questions and concerns. Installation was very professional and done well. No problems have arisen since then. The plan that we have is just what we need. Well done to date. Thank you all.

I have a hard wired system. The repairman placed wireless replacements. The replacements DO NOT WORK. If there’s an existing hardwire why wasn’t it utilized??? Another day waiting for repair... Completely unfair! Please call me. Rectify this unfortunate completion. Thank you.

Great value for your money plus less expensive than ADT which we had for 6 years. Salesman was not a pressure to sell salesperson. Free upgrades which ADT would not offer me until I decided to cancel. I got more features with Slomins including 2 outside cameras and a doorbell camera. Seems to be a good choice.

This morning, I was assisted by a young lady at Slomins who was breathtakingly nice. She was very knowledgeable and informative. She assisted me with such professionalism and patience. She clearly was committed to seeing me satisfied and made accommodations to effect it. My overall experience with Slomins has been a very positive one.

Slomins Alarm Systems had the best price and what they had to offer was exactly what I needed. And more than anything, I love the sales rep. She was awesome and very down-to-earth. And the guy that came out to install everything was super cool and easy to work with. Everything was already installed and the system is good. I was just starting the service back up.

We all sometimes have some awkward and unexpected situation with a company that provides us with its service, after all We are human and not perfect. But when a manager is informed and act quickly, and truthfully solves a misunderstanding, you know you were always in good hands, there, and You will be in the best hands. Thanks to Gary ** Customer Service Manager Slomins Inc. for your professionalism and good customer service.

I'm going through a divorce, and I had to get the order protection. The assistant district attorney told me to get a camera system. I called one of Slomin's rep and he sold us and we purchased the system. It was expensive compared to other companies but I love the system. I wouldn't trade it for the world. We pay monthly maintenance fee. So, anytime we need anyone to come, they're available or helped us online.

I have three cameras set up and monitoring for my office as well as an apartment space. I had trouble with my camera’s not recording and I sent a request via my mobile app. A customer service representative named Nicole reached out quickly and fixed my problem within five minutes. I am so relieved. The installation of my cameras and system went on smoothly as well.

I heard about Slomins Alarm System on the radio and I just gave it a call. For safety reasons, I decided to go through Slomins. Their customer service was good. Their rep set everything up and showed me how to get to everything. The system was really good. Everything was included and I appreciated it. The smartphone feature was good too. I have the camera. I wish it'd record things without me having to record it. But I like it.

Slomins Alarm System is the best. It detects all the motions and so far, everything is working good. Their sales rep was great.

So your people are good And being it was an upgrade I thought it would have been nice if my sensors were replaced being that they are 20 years old. Having said that it is no one's fault but mine. Your salesman has a job to do and I should have been more aware. Your installer #** was a pro who made it look easy and answered all my questions. You should be proud to have such a good employee. I know it is a business but having an existing system instead of a new install should have warranted a few new items beside smoke alarms.

Our old home security system was outdated. It was through the phone lines and we weren't even using the alarm. I was always getting a trouble on the alarm and if the power went out and something happened with the phone line, then the alarm didn't work. We got Slomins and we have no problem with them. We were very interested after the representative explained everything. Then, everything with the installation went very smoothly. The guy was very nice and he knew what he was doing. I have my mother here at home who has dementia, and she was following him all over and asking him all kinds of questions, and he was very patient and polite with her. He was very good. The features that are offered in the system are very good as well. It is even a much more user-friendly system. And whenever we had a problem, we called the customer service, and they came right out.

I called the main number and spoke with a women named Joanne. I have two alarm systems and was having trouble with the app. She was short and rude with me from the beginning. I understand it may come easy to her but I was having issues. I run a large trucking company and for someone to be so rude it would not fly in my office. The people who installed the system were perfect. Joanne not so perfect.. Sorry Joanne!!!!

I had another alarm company prior to Slomins which was the first one and they sold out to another company. They never told me. So, when I had a problem one time, I called and they were not available. It was like a nightmare. Then I decided to get rid of them. I was without an alarm for two years until I was watching TV and I decided to give Slomins a try. They’re local. The technicians are all over here and all I had to do is call and they’re here for me. I love my alarm. Their reps are all amazing.

We've had a Slomin’s for a long time now, about 20 years, and the reps were good and professional. We got the new up-to-date system. So the pad itself is very easy to operate, not like it was before, with the battery and everything. The new system can talk to you too – “door close", "door open", "alarm set", "alarm not set”. The experience is very good so far overall.

Slomins listens to my needs and requests. I work in my home and that’s why I need to have a company to listen to my needs and be precise about what I’m saying. The alarm goes on and it goes off. It works, so I’m happy with that. I’m not happy with the cost of fuel and how my oil burns, though. But the reps listened to everything I said, and they investigated. I had a lot of problems with leakage of oil, and they went to my oil tank and fixed it. There's also all the noise that I’ve been hearing, and they tried to fix that as well.

Slomins' rep was very clear and concise, very detailed, easy to work with, friendly, and nice to have in your house. I like Slomins better than the alarm system I had. I like the updated technology. It's very easy and simple to use. The installation also went very smoothly. So far, I'm very satisfied with the system. It's kinda interesting that I have consistently used the stay button in the evening, where before I kinda got out of the habit of using. Everything's perfect.

I have had Slomins for most part of a decade and had no bad experience. I called slomins for their free upgrade of system and a salesperson came out. He told me that the upgrade was free and never mentioned that there would be an increase in monthly charges. I was paying around 28.00/month. Since I signed a new 5 year contract, they raised it to 33.95/month for the same monitoring service. When I called, I was told basically, "Too bad you signed the new contract." I won't be renewing the contract when it expires.

Slomin's is a good system, and they are responsive. We just did an upgrade now. We have used them a couple of times, and they even called when they were not absolutely sure that anything happened. Sometimes, when I cook something and I smoke the house, they call me. I'm very happy with them. The price is very comparable to ADT, which is a competitor, but I prefer Slomin's because being a smaller company, they are more personable. They have good customer service, which is important to me.

I do not recommend this alarm system to any one. Since this alarm system depended on the land line to notify them for any trouble in the alarm system. If the land line or the power is out, you are on your own, Slomins will not call anybody. Yesterday my land line went dead 3:30am, I was expecting police to show up, they never did. I call Slomins in the morning, they told me if the land line is out, they will not get any signals, therefore, they did not notify the police.

You are being forewarned. Slomin's shield will send a sales representative to your home who will write a contract then falsify the one the submit for processing. I was a loyal Slomin's Shield customer for over 4 years, I asked for an upgrade and got a bait & switch. They sent a sales person to my home who gave me a price for monthly monitoring which was previously quarterly. The monthly fee increased slightly which was fine. Several months later I received a bill of 72.21 for monitoring which was NOT on my contract. They know they screwed up cause the monthly payment on my contract was all they could charge to my CC account cause it's all I agreed to. NOW they're trying to bill me as though I don't have a copy of my contract. EVEN if they agree to honor their contract I am canceling my entire contract due to fraud. They are DISHONEST for even trying to bill me. WHAT if I were elderly & paid? It's cheating. They're CROOKS!

We really needed a home security system in our area and Slomin's had the best offer so we got one with them. The installation was nice and smooth. The person who did it was very cooperative and knowledgeable. He knew how to program it and he ran through all the steps. I love the ability to log in with a phone. For the amount that I paid, the system is definitely worth it.

Apparently I was locked into a 5 year contract and you are charging me $60 for a sensor. Your service times are a huge inconvenience. The second my contract ends I will cancel. I will never buy oil from you because you are crooks. I will tell all my friends and hope your management is sued or imprisoned for your unethical Practices.

I’ve been very satisfied with Slomins which is why I’ve been a customer since 1993. They were offering it for free when I moved into my house. The security is better and its features are very good. The cost is a little higher than I’d like to pay, but it is what it is. We've had the system updated a couple of months ago. The installation team was great and the representatives were very good. However, they misbilled me. I have to call in and see if I can get the suggested.

My son has had his Slomins system since the early 2000s and he really likes it. Recently, he had an issue with his telephone line, and he had to have a telephone in the house in order to have Slomins. So, we opted to have Slomins put in a wireless system. The people that came out were wonderful. They showed us what they're gonna do, and explained to us all the details.

Our cars were broken into about four years ago so we figured we'd have a home security. Slomin's is 100% better than the alarm system we've had before. They have more features and new technology now, and I like them. I also have cameras now for the driveway. Eventually, I'll get some windows added on. Their reps were very polite, very good and very informative. John came to the house and explained everything to us - the cost, etc. And after that, we decided to get the oil from them too. The installation team was very good. They explained everything to my wife and they went over the keypad. I like their smartphone feature too where I can set my alarm from outside and set it if I'm away and I forget. The cost, for the protection that we get, is very good. My wife feels safer now especially if I'm away, because I have to travel sometimes.

We've had the Slomin's system for about a month now and everything has been good. The previous homeowner was using the same company and the online system was already installed in the home, and they just had to reactive it. The guy who came was very nice and was very thorough. He still keeps in touch with us once in a while just to check up. The system is very basic and straightforward, and the equipment is of good quality. The cost is good too. We got an offer from another company but they were more expensive. I would definitely recommend Slomin's.

When I was doing a little bit of search five years back, I found that Slomin's was better than other companies. After that, I started using them and so far, everything is good. They upgraded the equipment two months back and since they have the cell towers, they needed to connect to that. They also replaced some part of the console which is now able to communicate in LTE mode. Before, it was 4G or 3G only. Other than that, the value for money is there and they are quite responsive in case we need anything.

I've had Slomin's for about 18 years now, and since I did away with my phoneline, they had to take the old alarm and put a new alarm system in. The new one works off a satellite and it’s really nice. And the installation was fast, taking just an hour. I've had the system for about a month now and I like its features. I have a smoke alarm and motion sensors in two rooms and three doors. It’s good quality product and is well worth the cost.

I loved that they were prompt and installed it exactly where I wanted and the installer #** was awesome and Friendly. Awesome experience and their alarm and camera and sensors are great. I feel safer at home and away from home and feel safer for my family and loved ones. Thank you Slomins and installer #**.

We've had Slomin's for about 25 years and I have motion sensors, a fire detector in the basement and carbon monoxide detectors, which I’ve just replaced all over the house. We might be interested in doing cameras too. But Slomin's needs to take better notes as to what people need and what they want. The installation was a little shaky because I was at work and although I specifically told them that I wanted the motion detector put in the spare bedroom, they put it in the living room where I have cats. The motion detector was constantly going off. So then I had to bypass that zone and that was kind of yucky.

I love my new system, we got the driveway cameras and new keypad with the two apps on my phone. I can alarm my house from anywhere. It's not a sensitive as the Ring doorbell, but it lets me know when a bird flies by. Love it and it comes with a remote. Thanks, Slomins.

Setting up the appointment for install took a little back and forth and some effort but the rest of the service has been great! Both installer and sales reps were very nice and knowledgeable... would still recommend given the fact that you need to separate an entire morning or afternoon for timeframe of install.

John was very professional as he did the upgrade of my alarm & advised the best spot for the smoke detector. He was very neat & clean and put everything back in its place. He reviewed everything and explained the different features of my new alarm system. He gave me time to ask questions and take some notes. He was an amazing installer.

Once I expressed my dissatisfaction on the deal I received from Slomin via the consumeraffairs portal, they promptly reached out to me. They understood the issue and made a few counter offers to me so as to address my concerns. While they couldn’t match the competitive deal that others had received, they offered a reasonable compromise. The field rep installed two additional sensors within the same price and also advised on the right location for these sensors. I don’t have any issues with their service now.

I am updating my review because the issue was solved. Slomins was diligent about reaching out to me so in terms of their customer service they were clearly on top of their game. Nicole made sure to accomodate my schedule. In terms of the app, it is ok. She figured out a way that we can all be on it the same time, so we were happy. But the app does still need some improvements. It is fine and it is workable and it wouldn't stop me from recommending it but it definitely should have an upgrade. Overall, however I am now satisfied. Thank you.

I had Slomin's Alarm system for 5 years (contract). I believe it went off twice (accidentally) in 5 years. I paid my bill as soon as it came in. I was an ideal customer. Let me tell you three points about why this company is absolute trash. #1 I changed my one exterior door and the sensor was messed up after removing it and putting it on the new door. I called to get a walk through on how to reset it. I was told I needed to have a service tech come out to reset it for almost $100. As I was arguing with the customer service rep, I googled how to reset it and did it myself. I was later told (after complaining) that she was supposed to walk me through it. TRASH.

Slomin's Shield sales representative Rich ** is the worst person you'll ever meet. He did not explain exactly what the service he fiercely pushed for was clearly about. Rich ** IS A SCAM and only care about the little commission he's getting from each person he ripped off to make a sale. They came to install my alarm system but I can only hear the alarm sound only if I am in my living/dining room and kitchen. If I'm inside my bedroom which is on the same floor not far from the dining room, I will not hear the alarm.

I've been with Slomin's for at least 15 years and they're wonderful people. I went with more Wi-Fi features and you really can't tell if there's an intruder in the house. I live in a split-level and if somebody comes in, you can barely hear the alarm go off. With my old system, I had a box in my bedroom and I could see which door opened up. Now, this one doesn’t do that. But the cost is fine. It's like a dollar a day.

I signup for their 5 year contract because their promotions of $1000 equipment and installation. During installation, the technician said door bell camera was not able to get installed. And I need to contact them for something else. Here is where it gets really tricky, when you sign up, these equipment are discounted, but when you need to switch to a different product, they ask you for the full amount. A glass breaker detector will cost $125, which I can get one for less than $30. Anyone with reasoning will understand a door bell camera worth way more than a sensor. And not to mention, their alarm is keep sounding for no reason, cops were called twice in a row. No one even care to contact us to provide solutions, it is your job to talk to them about these false alarms. Just like the other reviews said, all they care about is installing you, signing and goodbye. STAY AWAY!!

I purchased a house with an existing contract. It is pathetic that the most difficult part of buying a home is transferring the security contract. I was able to get a loan for 100K with a simple online application but their stupid agreement for $35/mo requires me to go to a notary and overnight docs. You'll get them when you get them, if ever. Not to mention that they require a 5 year contract. ADT requires 3 as do other. I would NEVER choose to use them.

Thank you for cancelling. I must point out there is NO Balance due as I pre paid in full to terminate months ago. Additionally, upon paying I was informed I needed to call back 3 months later to be sure Slomins did their job. Cancelling my account. That is just another reason for no longer wanting your services. Got a fine due to your company. Called and company told me to pound salt- good luck- you're on your own. (No Help At ALL.)

Am I the only one whose iPhone app no longer works after the control panel radio upgrade a few months ago? Intermittently - and frequently - does not connect to panel from app. Numerous phone calls to customer service for troubleshooting, had a service call on site a few days ago, still crapping out on us, multiple iPhones of different generations (SE and 6S) affected, using both WiFi and cellular signals.

I've been with Slomin's for 26 years and I really like their system. They're very responsive. I immediately get a call if my alarm goes off. I recently got upgraded at no cost, and they sent in their sales rep who went over the new system with me. Then we scheduled for them to come and install it. The installer knew what he was doing and explained everything to my husband. I like the new system a lot. Coming from the old system to this pad was like day and night, but it was very easy to get used to.

Slomin's customer service was good. They told me they were gonna install the system for free, which they did. Their installer was very quick. They gave me a window from 8:00 to 12:00 and they were there before the 12 o’clock. By 12:00 they were all done and gone. I also have wireless, which is great. They also gave me the camera and the keypad and the contacts for the windows and doors and I didn’t have to pay anything except for the monitoring. I have an iPhone and I can turn my alarm on and off from anywhere in the United States and overseas. I've been in Portugal and I can watch my system through the camera.

I got their service and wanted to terminate my contract within the first 6 months because I wasn’t happy. The alarm kept beeping at night, and when it did go off I was never called from the central monitoring dept. ADT is way better. Unfortunately they said I would need to pay them regardless and they were extremely rude. This past Saturday I was served with a lawsuit for $1500.00. This company has in house attorneys so they don’t care. They aren’t caring or willing to work with you. All they care about is installing you signing and goodbye. STAY AWAY!!

Having a security system, we liked that you can see the video. The manager in our building had Slomin's. We saw it and we were interested. Customer service was pretty cool and the installers were very professional, friendly, and on time. They came in, made me feel comfortable, and gave me all the information. We just never got the welcome email and I had to call in because I couldn’t remember the passcode. Even with that, we still never got the welcome email.

I was reading the reviews and Slomin's reviews were okay. That’s why I chose them and both people I dealt with, the sales rep and the installer, were excellent. The installer showed me how the system works, made sure everything was set up for me, and didn’t leave me until all my questions were answered. In terms of the features, everything is great. It seems to be working for me. The smartphone features are also very convenient. Those are the best thing about the system. The alarms also all work fine so everything is good. I can see everything in front of my house and also a little bit down the street. Slomin's is cheap too. It’s $24 a month.

I wanted to make sure my home was protected and I've seen Slomin's advertisement so I thought I would give them a call and see how everything is. So far, I'm enjoying it. This one also seemed like the most reasonable security system and so far, the price is really good compared to other home systems. It's very affordable. The guy, Don, also explained everything and was very thorough. He was also very nice when he set everything up. He showed me how to do everything and answered any questions I had. I will recommend this to a lot of people. Everything was good and I feel more secure now. I feel like I can leave my house without any issues – that if anything were to happen, I can rely on these guys to take care of it.

I had the Slomin's security system installed less than a year ago. They installed a 3G product and now need to upgrade it to 4G capabilities and is pushing that cost onto the consumer. How does that make any sense? This is the business you're in. If you have to upgrade, that cost should be on Slomin's, not the customer. When I asked the customer service rep why do I need to pay, she said "3G is outdated, look it up." Well, 4G isn't new. You shouldn't have have installed an 'outdated' system. Now it's either pay or be stuck with an outdated system that won't work. Would not recommend. They're crooks and hook you into long-term contracts, so I'm stuck. In the end, I guess it's my fault for trusting them.

At the time when I thought I might need a security system, I heard about Slomin's on the radio. I called them and have been satisfied since then. The guy that did the initial look around and the installation guy were really cool and professional. The installer was here for quite a while. He explained all the way around about everything and made sure everything worked properly. He was good. I would have liked another window or so though. But the smartphone features are great. When I'm not home and someone comes to the door, I get alerted. I could see what they're doing and talk to them. Everything is working out fine. Plus, the system's cost is great. We're happy with everything and I've been recommending them.

I didn’t feel safe in the house without a home security system. I've seen a lot of Slomin's signs in my area and I read up on it. I called them up and everything was good. Anthony was phenomenal and very professional. We loved the way he presented himself. He explained everything in great detail so we're very comfortable and have no worries, whatsoever. I had a lot of questions and he had all the answers. Plus, he didn’t leave a mess. The guy deserves a raise. With the system, our sense of security is perfect. Its features are very good and easy to use which my wife loves. She was scared it was gonna be too difficult to understand. The pricing was great, too.

I needed a home security system and although I've used a different home security provider before, I wanted to try something different. Slomin's is a little more expensive than what I was paying but I like the wireless connections. Their reps came, provided the information that I needed and talked about my needs. The quality of the service was very good and I made the decision to go with them.

Excellent service provided by Tyler our sales rep he is knowledgeable and awesome!!! I will recommend others to Tyler and Slomins! I love our door camera and security system! Works great! I look forward to doing continued business with Slomins!

The technician was very professional. He did the installation in a neat manner. He explained step by step. He is even cleaned after he finished. He didn’t leave any dust or garbage on the floor. Keep up the good work.

For the convenience of knowing that my house is safe, I decided to buy a home security system. Slomin’s, I thought, was the better out of all of other companies, so I went with them..Everything and everybody was good. They were very professional and the guy that did the installation was awesome. He was courteous, explained everything to me in full detail, and I had no questions. I also like the quality of the system and I have no issues with its smartphone features. All in all, I feel comfortable having Slomin's in my house.

We have been with Slomins for many years. We called to get upgrade. Our salesperson gave us a rate of 299 for one camera and told us the doorbell upgrade was free. We are being billed 41.50 for a year. Way more than quoted. We will never recommend this company now. Once we pay off the camera. We will be canceling with them.

My system was damaged by a flood. We got it repaired and upgraded with a doorbell camera. It was done quickly and professionally. The salesman gave us a nice discount and the tech was very personable, efficient and neat. He also was very helpful with explaining how to use the system.

I've been very happy with Slomins. I was with ADT before and Slomins has been much more price sensitive. Their customer service has also been excellent. Also, the guy who came here to install the system was terrific. The system that I have has what I want and I'm happy with the features it has. It runs nicely like it's supposed to and it doesn't take much effort.

Recently I had a complaint regarding customer service at Slomins Alarm Systems. I was promptly contacted by a manager from the company and he resolved the problem quickly and thoroughly. I am very pleased with their response.

The Slomin's security system was already installed in the house, so when we were robbed, we had them come out and update the system. The experience we've had with the representatives at Slomin's has been really good -- both the first time we had the system reinstalled and the last time when the tech guy came out. The tech guy was excellent and he really helped me. He showed how to get the app on my phone. Now, it can be done off your phone and he made sure I really knew everything with the updated system.

My fiancé (now husband) and I rented an apt together years ago. While I wanted ADT, he wanted to use Slomins so I agreed. We were only in the apt for a year before we decided to relocate? I called Slomins to let them know that we would be moving in 30 days and they told me too bad, I'm bound to a contract and have to pay them to get out of it. They wanted $1500 to exit the contract which we didn't have. I paid up through the entire lease and called again to tell them that I could not honor that exuberant amount for an alarm system. They told me that I should have read the contract thoroughly. Not only were they incredibly rude, but my co-worker had been in a similar situation and was able to negotiate an exit without penalties so they had options. Let's just say that years later, they actually put a lien on my husband in the amount of $1800 as a penalty for breaking the contract.

I’ve been using Slomin’s for years and I’ve always had very good service so I figured about getting a security camera. I was entitled to an upgrade, so I took it. The upgrade included the outside security camera and the new keypad. Joe, the person who gave me the upgrade, was excellent to deal with and I've known him for a few years. The installation was very professional. The camera and installation were not charged, and I pay $11 a month for the security camera, so I'm satisfied. I’m very pleased with Slomin’s and will be staying with them until the end.

I installed an alarm system a few months ago and I pay monthly for monitoring service. When I got the system installed I told them I was getting a new basement door and they said no problem. And that they’d arm the current door and to call them when it is installed and they’ll arm that door for us with no problem. I just called to get the door armed and they want to charge $50 to put the pieces of tape on the door. I asked for them to mail it to me and they said no. Will be looking for another alarm company. They just lost a customer over $50.

I just called to make a payment. This lady Maria is super rude. Talks way too fast and don’t give you time to answer her questions or ask any question. What a disappointment. Looking for another company right now.

I was a customer of ADT for years but they kept raising my prices. When I told them I was leaving, they didn't take it seriously so I found the next best thing. Slomins' customer service reps were very accommodating. Joe toed the line, helped me and got me a good price. The people who came and installed the system were very helpful as well. My system has plenty of features but I don't think it's great. It's very similar to the previous one I had, but then all home security systems are all very similar.

I was an ADT customer for 12 years. I moved into a new house in December of 2018 and I had an ADT sales rep come three times with a technician. They said that they could do the system then they couldn't do it then they could. They had to do upgrades and in the end, they tried to take out over $1,000 out of my pocket. I basically threw them out.

Was charged by Slomins to upgrade the system they installed so it would communicate wirelessly with their monitoring system. After they installed the upgrade now the system fails 3 times a day with a communication loss with the #1 keypad. They want to charge to fix a problem they caused. ADT offers a much better service for their customers and I'm sorry I switched.

DO NOT sign a contract with Slomins. They NEVER told me I was 'binded' for 5 years with them. In the beginning they made everything sound so great but now there are more advanced and cheaper options available and all they want to do is sell it to me and charge me a monthly fee. You can buy the very same equipment and not pay a monthly fee. They are very rude. Every time I call up customer service and they NEVER want to help me, they always pass me along. I would of never signed knowing it was for 5 years.

We are very pleased with Slomins. I have had their system for 10 years and everything is good. We had a very nice young fellow come out when the battery needed changing. He talked to us and everything worked out fine.

The service representative communicated well and provided the expected service. The appointment was requested in November. The rating reflects the extensive wait time between appointment setup and service.

Slomin's is 100% better than ADT. Their equipment has great quality and the system’s features are awesome compared to ADT. I love the smartphone feature which was another reason why I switched. Plus, I like to check the weather in the system a lot. The overall functionality and performance of the system are really good. When the rep from Slomin's came in, he explained everything and took the old system out. Then, he put the new system in and showed me all the specs of it even though I already knew because I had it installed in my other house already. Since having Slomin's, I feel more protected. I had an excellent experience and I would always choose them.

Alarm work well. Salesperson was very helpful and installer was very good. We are very happy with the doorbell camera. Alarm is very easy to use and has a lot of ice features and flexibility. Overall we are very pleased with this product.

I feared being burglarized and I decided to get a home security system. I went online, looked at Slomin's and I got ADT. Somebody played with the website and I got really pissed off with ADT because I don’t like that. I called Slomin's directly. I have them at two houses and I remembered their number since it’s a fairly easy one. I got the salesman out and he went through the house. He and I agreed on where these things should be placed depending on how many I need. I closed one of my houses through the winter and I disconnected the telephone because I didn’t need it. With Slomins, you don’t need a telephone to call out to the central system. It works by WiFi. The installation was smooth enough and the technicians were very good. What I have with Slomin's is better than what I had.

I am very disappointed Slomin‘s does not offer technician service other than Monday through Friday business hours. This is not acceptable for a security company or any service company in this day and age. When I called to cancel my service, I was informed I would owe over $2000 to do so – outrageous my system is not working properly and I cannot have a technician come when I am available. I have no trust in the company at all.

Closed on my house in the afternoon and the first thing the next morning they were able to install my alarm. My salesman was professional, knowledgeable and punctual. The installer came on time and did an excellent and efficient job as well. I could not have asked for a better security experience. I had truly an excellent experience and would recommend Slomins to anyone.

Have been a customer for 10+ years, had system upgraded (free) & added smoke & carbon monoxide detectors in house. System is easy to use, transition to new system was smooth, each time we have to contact Slomin’s with a question, they are professional, courteous, and pleasant. We are happy with our service. Satisfied customer!

We got Slomin's security system as a preventative measure and at that time, it was a package. I was getting the oil from them also so we got a lower rate. We got a locked in rate for a couple of years on the oil. The only negative thing is that on occasion when the alarm goes off, they don’t call. That’s happened a couple of times. If you shut it off within a certain period of time, they don’t call you. But in six years, I’ve had no problems whatsoever. In fact, I had tried another system, which I still have, but it was such a rip-off. It isn't funny. It’s from Alarm.com and they were terrible.

Slomins have many great reviews and deservingly so, they provide oil, and security at an affordable price to many Americans who are appreciative. I also am appreciative of the customer service and technicians who have assisted me in securing my home. I just wish that I was made aware of the fact that I would be responsible for the full price of faulty equipment even while it is still being leased. I originally had a wired system from Brinks Home Security (which I also loved) for ten years without issues. When that company sold its alarm division to ADT, I heard that Slomins would take over monitoring with the same equipment for around the same price I had been paying previously.

I was very pleased at the way in which your technician, Omar installed a doorbell video camera in my home. He checked out all my other alarms and sensory devices. He was courteous and very professional. In addition, he wrote down all the necessary locations for the devices that had previously been installed in my home. He also took the time to explain and demonstrate how my new doorbell video camera worked.

My experience with Slomin's Alarm Systems has been good. When I bought the house, the system was already there. I just transferred the service from the previous owner and decided to continue, and the process was easy. The rep was very outgoing and he explained everything clearly. So far, I like what I have. It's good.

I had a Slomin’s home security system in a different house. I had a great experience with them for 15 years. I got a newer system with them. When getting things set up, their sales team was fine. At first, I thought the quality was updated. I thought the new system was much nicer than the old-fashioned system that we had. It’s all wireless, which was good. The installation was fantastic. We just moved into a new house. All the walls were already fixed and painted. When they were trying to install it, they didn’t have access to power. What the technician did was commendable. He called his supervisor and said that he couldn't get to the power. The supervisor came and, between the two of them, they figured something out where they didn’t have to break down my walls to run the power that had to be done. I thought that was admirable.

Slomin's reps came out and we talked about where I wanted my cameras and my monitor. We went over pricing. Thereafter, the techs came out and it was a neat job. They were pretty fast with it. Thus far, I like that I can operate the system from my phone. I use the app all the time and with it, I can watch the cameras and arm the alarm. Since getting Slomin's system, I've been feeling comfortable.

My son recommended me to Slomins. I just want to say everyone at Slomins kept me updated on the scheduled date and time and informed me of arrival of technicians arrival time. When the tech arrived he introduced himself (Dimitrius) very professional and knowledgeable of equipment. All in all excellent service!

Told Salesman that we may be moving in a few years. We were told no problem, leave the equipment so they could offer a contract to the new owners and they would install equipment at our new home and our payments would go on as usual. After about 2 1/2 yrs I called to stop monitoring and advise about new residence. I was told I had to sell the remainder of my contract to the buyer of my home, of course they did not want to take over my contract, or pay for the remainder of monitoring & equipment.

Work was completed by service tech (he was professional and personable). System broke down after 3 days. Not happy with the product. Not sure if I would recommend - wish they installed the product with the 3 day rescission period I may have canceled.

The prior owners of the house had Slomin’s and when we called the company, their representatives were excellent. They explained everything and were very attentive. Plus they gave us a great deal. How could we turn it down? The equipment was there. They just had to reinstate it. We kept the keypad and all the wireless sensors on the doors and the windows. We just added a few more. The representative we dealt with was also good about giving us the remote thing for entering from the car. We got a couple of those. I’m not at the house all the time so it’s reassuring that the system is on and working.

I was given a date for installation. Only by my calling late that day did I find out that Slomin's changed the date without notifying me. A week before it took Slomin's 3 visits within 5 days to fix a leak from the boiler - which was originally scheduled three weeks out even with a service contract. If the boiler had been serviced earlier as requested and not given a date in February 2019 this could have been avoided.

I liked the time I had to buy my oil from Slomin's. They made me a good deal from home security and I've had them ever since. However, there came a time when there was a problem with my system. They put in a new "brain" for it. I spoke with sales and a salesman came to explain everything. Thereafter, they sent a technician who did the upgrade. He did a very good job and I was happy with him. Overall, the cost of the system has been reasonable and I've been happy with the service. I recommend Slomin's.

Both Scott ** your salesman and Walter your installer were very professional, easy to deal with and so far the service has been outstanding. The system is working as expected and I hope to be a satisfied customer for many years to come.

I would like to thank Gary for contacting me and scheduling a technician to install and providing me with a touchscreen keypad free of charge. This makes me very happy and I will continue to be a happy Slomin's customer.

SLOMIN IS THE WORST! PLEASE READ BEFORE PURCHASING! My husband and I got Slomins when we saw they were new to the area. We decided to give them a chance even though in the past we used ADT. We immediately noticed that the equipment is was extremely faulty. The "touch screen" was ALWAYS off calibration. When we would touch the screen to put in the alarm code it would constantly choose the wrong number, therefore triggering the alarm! This happened all the time.

My installer Sal gave excellent service. He was professional, very experienced and very neat. It was a pleasure having him work in my home. He worked nonstop throughout many hours without a break. The finished product of the installation of 3 security cameras was perfect. And he set up our App and taught us how to use it.

I’m perfectly happy with Slomins. It’s my third property with the alarm system and so far I have no worries with their service workmanship or customer service. I have been a customer for almost 18 years. My parents and other family members has switch to Slomins.

Very easy experience for order processing to install to training to implementing. Neil my installing tech is a gem in the rough. True professional and very knowledgeable. The keypad is very clear and easy to navigate through the screen settings and operation. I like to check my phone for the cameras and motion detection of which is the main reason for the system chosen.

Tech ** (Omar) did a outstanding job, he removed an old system and cleaned up around it. Once he was completed he explained the system to me since it was new for me. He also suggested something services that you provide that I will be looking into.

System was upgraded to wireless and windows were added. We were also trained on how to use the new system and install application on our phones. The sales person, Owen, was very professional and the gentleman who installed the system was as well. He found an issue during testing and didn’t leave until he resolved the problem. We were very pleased with the service.

I’ve always had Slomin's for the last 20 years. I like the billing cycle of every three months and the price is reasonable. When my alarm goes off they immediately contact the police department. I called to be upgraded and they sent someone out who was very knowledgeable with what I needed. I can now see from my phone whether or not my system is unarmed. I didn’t have that capability before.

We are frequently away for extended periods and decided that we needed to upgrade our security system and add a freeze and water leak sensors. We have been Slomins customers for over 15 years and very pleased with their services but considered purchasing the sensors from independent sources. After much investigation and online searching, we called in Slomins to see what they could do and at what cost.

The technician (installer) was very nice and professional. He took the time to fully explain what he was about to do and answered our questions. When he finished he trained us in the operation of our new system and made sure we had a good understanding of its function before leaving.

The gentleman that did our installation was very professional and thorough. He explained everything and went through the demonstrations. I am very happy with my system and this is the third one because in the order 2 instances I was promised one thing and received something else.

I wanted a new security system, and I liked the quality of Slomin's equipment. They also have good customer service and they're very responsive. The installer did a great job, too. I’m happy with the features offered with the system, and the smartphone features are easy to use. I like it a lot. I feel more secure since having Slomin's, and I wouldn’t hesitate to recommend them.

I have been a Slomins customer for nearly 20 years. My secondary keypad was acting up. I was first told it was a firmware update issue. I was then told that it was because local cell towers were upgraded to LTE and I would need a new radio. I was told the price was $150 for replacement but because I was a long time customer, it would be $27. I have the service contract, but was told upgrades are not covered. As a matter of principle, if they were willing to waive most of the cost, I wanted the full cost waived since (1) I’ve had the service for so long, and I didn't ask for the upgrade. I was told it was required.

Worst security system and customer service experience ever. Been a customer for only 3 years locked into a 5 year contract. My system has not been fully operational about %90 of the time due to this company's horrible customer service for existing customers. They give you service appointments where you need to wait around all day for several hour window appointments and then they either don't show up at all, come at the very last moment or very late after the scheduled appointment has passed. I pay more than others and get far less features. Another issue is that even though I pay for maintenance service, they insist on charging me a new equipment fee because the equipment they installed 3 years ago is now outdated. Ridiculous. Go somewhere else for a better product and experience. Never had this trouble with ADT.

The two gentlemen did a great job, very professional. Overall I am one hundred percent satisfied. The system is very easy to use. They explained it to me very well. This is a fantastic product. I feel very safe with this product.

I had my unit installed about 2 weeks now. Works great for what it is. They ran wires through the wall and did a clean job. We had one motion sensor, one glass break and the controller main unit. Might get some other stuff down the road.

Like upgrade very much because it more user friendly. I no longer have to change batteries. Also like the fact that I no longer have to clean the keyboard. This system has cleansing option built in. Also like having the delay option when you are entering or leaving just in case you are held up for a second or so. Vast improvement from the older system.

I was with ADT for about four years and I called them because I wanted to find out how I could replace the battery in one of my units. Their customer service department said, "Oh, no. We can send a technician for $49. And they can replace it for you." And I told them, "I am a long-time customer. And if you cannot do that as a courtesy, I don't want to be part of you." Also, their prices keep going up every year. I got tired of them. They're too big. I run a family-owned New York company, and I've known Slomins for a long time. I decided to say goodbye to ADT and I switched to Slomins.

Very satisfied with the installation. The technician did an excellent job. Great workmanship. Great customer service. Help with any questions. Service is the extraordinary and the security is mind-blowing. Feel safe with an up to date system. No pressure sales call and the salesman was very efficient.

Regrettably my phone did not have enough memory to support the app. viewing live feed from camera. Tech installing system indicated I needed an additional card. As I am 80 years old, not tech savy I requested he advise me exactly what was needed. He indicated he would get back to me. Have called today 11/5/18 for tech support/call in to R. ** rep who sold system, tried to contact tech (Anthony). Nothing. Need to know what I need to get and have tech service come out and install the remaining software on my phone. I need help.

The entire setup from start to finish was handled in a professional and courteous manner. The sales agent was the best! He made sure and my needs are met. I would certainly recommend the entire team to friends and family!

We had Slomins for a number of years before deciding to move to a new home. We had gotten installed a keypad that was stuck to the wall which I could not remove prior to vacating the home. I had called Slomins on the day of the move closed my account and got a manager to approve that the equipment was not removable and I would not be charged for it. Subsequently I received a bill in the mail saying I had a balance due on the account. I have called 3 times and every time a new customer service rep reviews the case and says the account has been closed and nothing due after manager sign off. However the bills keep coming saying I owe them and now I have a letter saying they are referring me to a collection service. This after being a loyal Slomins customer for over 10+ years. Terrible experience that I am now very frustrated with.

We've used tons of home security systems all over the country. We struggled first with people coming in, trying to put their systems here. It was insane because every time somebody comes in, we have to stay at home and wait for them. But this guy, Dave, from Slomin's, came in and he was brilliant. Whenever I do anything, I ask for him to come and be here. He really knows what he’s doing.

I’ve always had a home security system in the past, and with my experience with Slomin's, I opted to use them for a house I just recently bought. I called up to let them know I had a new house and wanted to re-engage and then we set up an appointment. The guy that installed the system was very helpful and he explained everything to me. He did the installation in two hours, he was in and out, very clean, and everything went well. I got the same features that I had in my previous home, and then I added one extra motion detector. I also liked the key fob and the app, and I might get those as well. Those are both definitely useful. Overall, it's a good quality system and I've had a good experience.

Everything went very smooth from signing a contract to installing and fixing the old alarm system to a real testing. Mr. ** the sales rep was great. He answer my questions and professional. Technician also was knowledgeable. I am very happy with service. Thank you guys.

We decided to switch to Slomins a couple of years ago. We read through the contract, or thought we did. Turns out we did not have C02 or Fire Alarms. We found that out when we had an alarm go off (standalone fire alarm) due to burning something. No call, so we called them and they said 'nope you do not have fire'. You can add it when the contract renews. Then we decided to cancel the contract and find out it is a 5 year contract. So buyer beware, make sure you understand it is a 5 year contract and make sure you specify EVERYTHING you want, do not assume anything with them.

Work was done quickly and without mess. My only concern is that I would have liked to have the doorbell camera installed but did not know that my doorbell needed to be wired. But the external camera works great.

The experience from beginning to end was very smooth. I gained a lot on information on how everything works. It was definitely very clean work as he moved around the house. I would recommend Slomins for anyone who would ask.

They came on time as scheduled. Keith who the installer was clean and professional. Had the security and oil in my last house as well. I always highly recommend Slomins oil and security services to all family and friends!!! They provide excellent service.

We opened a new business location and we had a new Slomin’s Alarm System put in two months ago. This system is all new to me because the other one is really old. The button and keypads are all electronic, but everything is good, so far. I signed up for the interaction with my iPhone, as well. The additional increase for the feature we picked wasn’t that much and it was explained to us thoroughly. Also, their technicians are very efficient and personable and they know what they are doing.

We've used Slomins for years and recently had our original Slomins system upgraded to a newer system, plus a few upgrades. The process took a few hours and the installer was extremely knowledgeable and friendly. The new system works perfectly, is much easier to use and has a lot more features.

Everything with Slomin’s was great. When we would ask the customer service reps a question, they would get back to us. When we needed something done, they sent the servicemen over to do it. We upgraded our security system, and the guys who were here to install were cordial and they knew what they were doing. We asked for all the bells and whistles, and they gave us the new technology with the cameras, smartphone, and looking at the alarm online. Our system serves its purpose, and the cost is good. We’re very happy with Slomin’s.

The Slomins Installation man, was professional, efficient & extremely neat & clean. He took the time to show me the new system, install the app on my phone & answer any questions that I had. I am very pleased with Slomins & have been a customer since 2001. I have recommended Slomins to friends & family.

Slomins has to be the worst alarm/customer service company out there. Everyone that works for the company is rude from customer service reps to those dispatching the fire/police. They lock you into a contract with no way out. The technology is inferior. I asked to move my account to a new house and they had no interest in doing it. They took me to court. Never work with these people!

Slomins is dependable and fairly priced and I always recommend them. I had the home security system put in a long time ago to be secure. They gave me a good deal. The features in the system are good enough and there was some newer stuff that came out, but as long as the system works, I’m with happy with what I have. When I had a wire that evidently had been chewed by some rodent leading to a crawl space, it registered as the door was never closed. Slomins sent out a technician and he was extremely nice. He was competent and was patient when he heard my problem. He found out why the alarm did not work and he was able to fix it. I will stay as a Slomins’ customer as long as they provide the same kind of service that they did.

My old security system was outdated. I started looking at other possibilities and because my daughter had gotten her Slomins a little while before, I looked into it. They have what I needed. They also offered everything that everybody else did at a good price and I didn’t have to change too much in my system. Comparing the cost between a couple other ones and my previous one, Slomins is cost-effective. Their equipment is state-of-the-art. It's nice and I like it. I have been with Slomins for a month and I've had a pleasant experience. Their sales representative was very knowledgeable and informative. He answered all my questions. The technician was nice and also knowledgeable, and the installation only took a couple of hours. I was pleased with Slomins and I would recommend them.

I'm very happy that I have Slomin's. We've had them for 12 years now and we did some upgrade. It took a day for them to do everything with the installation, but everything was good. They were very professional and knew what they're doing. They put a camera and a thermostat, and my sense of security is much more. Also, all of the customer service reps are wonderful. They're very helpful and nice. Whenever I call, they answer and always resolve my issue. I didn't have to pay a lot out of my pocket for the system and I'm happy with whatever I pay.

Back in 1999, I looked up a lot of systems and I saw that Slomin’s was a family-oriented company. Since then, their policies have stayed the same and they've upgraded. Also, anytime that I've had any questions, they've always answered their phones. However, there was a time that I couldn't do it anymore financially. But when I was financially able again, I went back to them because they're a company that is for the customer.

I was very pleased with my Sales Rep. Mrs. **, she was awesome with follow-up and follow through. My Installer was very friendly, knowledgeable, and professional. We had an alert and it took mere seconds for someone to call and check on my family! This service is very reliable!

I've been with Slomins for the last 20 years and my experience with them has been great. When I moved from New Jersey to Florida, I had a new installation done and it went smoothly. The tech was thorough, professional, and knew what he was doing. There was a part that he needed, and he went out of his way to get it and come back, which took him almost two hours. I told him to come back the next day, but he was so dedicated to getting it done. The quality of the system is good. This is a newer version of what I’ve had in the past. In the past, I had the hard-wired while this can go wireless. Slomins is an excellent company. They're responsive and they seemed to be on top of the game, especially with technology.

There was an initial issue, however, a Slomins supervisor came out to do an inspection and issue was immediately resolved. We have been a Slomins customer for the past 28 years and have been happy with their product and service.

My experience with Slomins WAS horrible, BUT the gentleman from Slomins who called me after reading my review was wonderful and helped resolve my issue completely. It is a shame it got to this point at all, but I was very pleased with how it got resolved to my satisfaction.

I’ve been with Slomin’s for 19 years and I recently upgraded to have a camera. Everything went fine with their sales reps and everything was beautiful about the installation. They got me a new system and it took the guy two hours to install it. The new features are good and so is the quality. The smartphone feature is also easy to use. Overall, I’m happy with the company.

Your Service Technician was fantastic. I believe his name was Jesus and he has a Service Tech #5. He was extremely knowledgeable and careful when he did the installation, guiding me thru the process and even working with us to set up the equipment and show us how the updated system works. You need to keep this guy on your payroll.

There have been burglaries in the area and I got the Slomins alarm system for my wife's security. This is my second system with Slomins and they have deals for the price. My interaction with them this time was very good but on the previous system, they sucked. I had a problem with the previous system and they would not come out and look at it. But apart from that, my experience with them has been mostly good and the installation has been awesome. The guy was nice and explained everything. I am a big fan of the smartphone features and I use them for monitoring and looking at cameras but I would also like to get the electric locks. The cost is also very fair and the quality is good for the price. I'm happy with the system and I've recommended them.

I'm satisfied with Slomin's so far. I've been with them for many years now and the old model system I have was recently upgraded. The installer was very helpful and outstanding. The cost of the system is good for the quality. I have the digital keypad in all of the entry points, and I feel secure with the updated and better system. Slomin's is a secure, sturdy and stable system.

I was very pleased with the alarm upgrade experience. I called to inquire about alarming my new windows and the representative took it from there. I was pleased with the price negotiation as well. (I had considered switching to ADT, but called SLOMINS first because I have been a heating and alarm customer for over 20 years). Amadeus and Jesus were professional and courteous. All good. I already recommended you to a lifelong friend.

So far I have been satisfied with the product. I have made a couple of errors and the response to possible intrusion has been instant. I use the auto device often and find it is very useful and handy for me. Being a senior citizen living alone it is a comforting to go to bed at night knowing that I am safe and if there is an intrusion that alarm should change anyone's mind about proceeding further.

The guy who installed our Slomin's system was very diligent and on tact. It took him a day and a half to complete the installation. The system we have is remote and not like the old-fashioned kind. I've used the touch feature, but I find it kinda odd because you need to use a stylus. It does not react to your heat like a smartphone does, which I thought what it was gonna be doing. Still, I would recommend Slomin's.

I’ve had the security system for about 10 years and I upgraded it recently. I’ve had a couple of issues where I’ve had to call the customer service of Slomins and they’ve been very helpful. One time, the alarm went off at 2:00 in the morning and I didn’t know what was wrong. I called them and they walked me through it. They were very nice and knowledgeable on the phone.

Called today to be proactive prior to the cold weather coming. I wanted to schedule a furnace tune up per my service contract. Was told the earliest appointment they have is in April 2019. That right, 7 months from now. Just after winter ends and the nicer weather arrives. Also 3 months after my contract expires. How can a service organization get away with this? Would anyone reading this seriously consider using them as a heating company? And based on their reviews on the security side of their business they are no better there.

I called Slomins this morning. I have become deaf. I need to add a device that will shake my bed to wake me up in case of a fire. I needed to know if my existing alarm was a T3. The representative didn't know. She asked a supervisor and I was told that she "didn't think so." Replacing the alarm system will be expensive but it is a necessity for me. I was disappointed that Slomins couldn't be bothered to get me a definitive answer. I was very disappointed and will certainly look elsewhere for a replacement.

Had a great technician. He was timely and quick and neat. Also personable... Also had a trainee with him who also was great. Slomins is a great company and I would recommend them to anyone who is looking for a security company.