Sears Refrigerators Reviews

My husband and I purchased a Kenmore side by side refrigerator with automatic ice maker in 2000. 4 days before Thanksgiving 2006, We noticed the ice maker stopped making ice. We thought the icemaker was broken and called a repair man because the refrigerator was 10 months out of warranty. Needless to say the whole refrigerator was broken. The compressor went on it. We lost all of our food and were unable to get a new refrigerator for one week because our kitchen is Bisque and we ordered a bisque refrigerator. We went with GE this time since we heard many complaints about friends buying Kenmore/Lemon refrigerators. Our next appliance purchase will not be a Kenmore product!!!

Refrigerator has been problematic from date of purchase. The icemaker and water dispenser intermittedly work. The freezer shifts between icing over to water leaking out the bottom. And this week, the door fell off the refrigerator. I slipped and fell hard in water leaking from this appliance and ripped a tendon off my rotarcuff, ruptured a bicep tendon and chipped my clavicle requring surgery. Nonetheless Sears states there is only a 1 year warranty and that doors fall off all the time AND since there is no door on the refrigerator there's no point fixing the icemaker and water dispenser since it wouldn't work anyway (their words). This is beyond ridiculous and particularly for the top of the line $2,000 refrigerator.

Refrigerator broke 2/5/06. Paid a contractor to replace relay. 2/18/06 it was not cooling again. An acquaintance that is a certified repairman for Frigidare came and looked at it for us. Tested it and checked with meter and determined it was the compressor that went out. Since it is still under 5 yr. warranty, he said I should have Sears come out.