Sears Dishwashers

Do not use this Appliance Repair Company! The worst company that I have ever done business with. I had a dishwasher working for over 2 years. Called Sears Appliance Center in Ringos because it would shut up mid-cycle. They came as expected. However, the technician told me that the reason my dishwasher was not working was because the dishwasher hose was connected to the cold water and not the hot water (Which was not the case since it was working for 2 years).

I ordered a dishwasher from Sears. Of course there were delays due to supply chain issues. I have no problem with that. I do have a problem with what was delivered. After dealing with delivery people who refused to take it to our door, we got it into the house, opened the box and we were appalled. We received a used, full of dirty water, dented, screws falling out dishwasher! Unbelievable!! I called there online ordering line to have the issue rectified and was directed by an automated system that the online chat would be my best course of action. The agent I reached informed me that I should call back tomorrow. I asked to speak with a supervisor for further assistance and the agent refused. The agent told me they were not available. I said I would wait, that it was not due to the agent's behavior, I simply needed to have more information than what the agent was sharing. The agent still refused and stopped the chat.

Sears automatically renewed the policy we did not need or want despite the fact I told them on the telephone to cancel the policy. The charge was made to my American Express account. I appealed to American Express, but they would not reverse the charge without written proof that I had refused the warranty. I had no opportunity to do this since all I got was a phone call.

After 6 months of not receiving our dishwasher that we paid $593.56 for we asked to cancel the order and get a refund. 3 weeks and 5 calls later that still hasn't happened. The "customer service" reps just read from a script and tell us the same thing over and over, that we'll get a cancelation email in 48 hours, but we never do. Also don't let you speak with a manager or supervisor!

I loved my LG. Had lots of room in it and I loved the way you put the silverware in it. I don't think you could stack the dishes in the dishwasher where they would be wrong. It washes them all really good!

This dishwasher is ultra quiet, barely even know it's on. It has a third rack for small items and very roomy and adjustable bottom and middle racks. Multiple options for washes, including a half load, speed60 and a delay function. Easy clean filter. When properly spaced and not overloaded, dishes come out sparkling. Servicing available through my vendor. Enthusiastically recommend this appliance.

Sears have been a good company for years but lately they are closing the smaller stores in small cities. Don't know why but I do it is bad management all the way around but when they were in business I really like their stuff or their appliances.

SEARS APPLIANCES AND CUSTOMER SERVICE SUCKS. Do not ever buy any product that remotely involves Sears. We purchased Sears Elite kitchen appliances and paid a pretty penny for the extended warranty. Trying now to get a dishwasher repaired since last November and still not repaired, which was one of many repairs to these crap appliances. As of January 2 the warranty has run out and I have been on the phone for over four and one half hours just today trying to get resolution. Sears call centers are in other countries as well as in the US, people in these centers don’t give a rat's ** about customer service or resolution.

I’m going to start by saying I have been a very loyal customer of Sears appliance for years. I will never purchase another Kenmore or other appliance from them again EVER period. I have had the worst customer service experience I have had with any company. My dishwasher which was under warranty quit working at the end of November. Sears sent a guy out December 5. He said he was going to order a door and he would have it in the following Wednesday. It is almost a month later. And I have had no response from anyone.

My husband and I had ordered a dishwasher October 9th. We were told it would take up to three weeks for it to be delivered. Around the second week I called to track the item and they told me the dishwasher will be delivered next week. The end of the third week comes around, and I never got a delivery. I called Sears again, and they told me I would have to wait another two weeks because they can’t track the dishwasher.