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SafeStreetsUSA Home Automation Reviews

4.9
239 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
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4.9(239)
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About SafeStreetsUSA Home Automation

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Safe Streets USA is now the largest ADT Authorized Company in the United States. Our home monitoring is available through the ADT Pulse app. We have multiple call centers throughout the US to ensure our customers are taken care of. Safe Streets USA will provide your family with ADT monitored protection in case of smoke, intrusion, burglary and so much more. Call today to speak with one of our security professionals!

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SafeStreetsUSA Home Automation Reviews

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    Page 4 Reviews 230 - 380
    Verified purchase
    Customer ServiceInstallation & Setup

    Reviewed Feb. 14, 2016

    I had an excellent experience installing my Safe Streets system. I went online to get a quote from ADT and then they called me and told me who was going to be installing the security system. I’ve had my system since December. The package that I got was the ADT Pulse where I can do it all from my phone. Before, I don’t sleep well when my husband is not home. But now, I feel better if he’s out of town.

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    Installation & Setup

    Reviewed Feb. 1, 2016

    I got the ADT Pulse monitoring from Safe Streets. Installing it was very easy, and their team was good too. I have been using it for three months, and I feel safer.

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    Verified purchase
    Installation & SetupStaff

    Reviewed Jan. 26, 2016

    The package we got from Safe Streets was the Pulse monitoring. Installing the device was a piece of cake. The only interaction I had with the team was when I scheduled our appointment when we first moved in. Other than that, I do everything online and it was simple. Overall, it was very easy and informative.

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    Sales & Marketing

    Reviewed Jan. 2, 2016

    Everything was good with SecureYourHome when the sales and scheduling process were being done. I got the package where I can have the app in my phone. The guy who came to install the system explained what he needed to do prior to installing. Once we got everything clear, he did the job and then explained about the warranty and how to work the system. So far, so good.

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    Punctuality & SpeedStaff

    Reviewed Dec. 2, 2015

    I purchased the pulse from SecureYourHome and everything went well, very quick and courteous. It was a great experience. I would recommend them to friends.

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    Customer ServiceInstallation & SetupSales & MarketingStaff

    Reviewed Sept. 25, 2015

    We happen to be at a neighbor's house and started taking about security systems and she showed us the fob so we thought we'd give SecureYourHome a call. Sales and installation part were very good. Their specialists answered a lot of questions. When they did not know the answer, they try to find a supervisor or someone that could help us. The guy that was installing knows so much that sometimes you had to kind of slow him down because it was a lot of information. But he was very good at trying to figure out what concerns we had.

    We purchased the Pulse Monitoring. We do like it but we're still learning a little bit and we've been playing with the bypass of the zones. We love the cameras. We check on our cameras frequently since we’ve had workers in our house. So that’s been helpful. We have a camera in the garage and the workers have came in there but it was not recording today. But other than that, the cameras are great. If it's dark, it's amazing how much you can still see on there. Also, the fact that we can arm and disarm when we're not there, it's a big plus for us. I think the options that they offer are awesome. When we called Protective Support, they've been very helpful, knowledgeable, courteous, and good at waiting to make sure we understand everything and walking us through. So that's been a plus. It's worth it, it's a good deal.

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    Staff

    Reviewed Sept. 5, 2015

    We registered for gas or electric services and they connected us with ADT and ADT set us up with SecureYourHome. The SecureYourHome specialist was really nice. He did what he was supposed to do and it was up to me to figure it out properly. But he went over it with me several times, made sure I knew what I was doing with the system before he left my house, and that everything was up so I can get it out of my iPad and iPhone. Having their system makes me feel safe in my home.

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    SafeStreetsUSA Home Automation Company Information

    Company Name:
    SafeStreets USA Home Automation
    Formerly Named:
    Safe Streets USA - ADT Authorized Dealer
    Address:
    20425 72nd Ave. S.
    City:
    Kent
    State/Province:
    WA
    Postal Code:
    98032
    Country:
    United States
    Website:
    www.safestreets.com
    SafeStreetsUSA Home Automation logo
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