SafeStreetsUSA Home Automation Reviews

I want to make sure the home was safe so I purchased a home security system. I had ADT in my old home too. Safe Street's sales team were very polite. They came, did their job and departed and also asked if I had any questions. They did a good job and they explained everything they had put in. I felt confident that they knew what they were talking about and they maintained a professional demeanor. I like all the features of my system and it's set up the way I wanted it. The equipment itself was good and reliable. The smartphone features are also real easy to use and I like it. Safe Streets has a very reasonable cost too. I feel safer since having their system in my home.

There were break-ins in my neighborhood so I called SafeStreets and they gave ADT a call then ADT transferred me to Safe Streets for my installation. Everyone was really nice and courteous. I had to reschedule my appointment once but it wasn’t an issue. They got me back on schedule a couple of weeks later which was perfect timing for me. And then the installer was super tidy, cleaned the area after he was done and did it efficiently. I like being able to arm and disarm my house from my phone or the little key fobs. I can set the door chimes when one of my nephews leave out the back door when they’re not supposed to. Since having SafeStreets I feel better leaving the house ‘cause I’m gone 15 hours a day. It’s nice knowing that if something happens, I’ll get an alert and the proper authority will get called. It’s hands-down recommended to use them. I recommended Safe Streets to a couple of people so far.

We went through ADT and then ADT assigned Safe Streets to me. I talked to them once just to confirm the appointment and then after that the installer came to the house. I talked to him as he set up the system. They were pleasant on both occasions. The installer came in early and he was done in about an hour or two. They’re great. Plus the features in our system is everything that we need and we were looking for. I have the smartphone features and they worked good. It’s nice when you forget to set the alarm and you can just go ahead and open your phone and do it that way. I feel secure since having the system.

I’ve seen Safe Streets advertised on TV and I got a "Welcome to the Neighborhood" thing in the mail, and so it was a comfortable thing to get. Also, the system that used to be in the house that I bought was ADT. Their reps are very professional and knowledgeable. They answered all my questions and got the system put in fast, efficient and easy. They also showed up on time. I’m happy with the system and I’m just waiting for the sale of my other property, and when that happens, I’m going to have some additional things. I have recommended them to other people.

My husband and I rents the house out so we purchased a home security system. I've been in contact when I called initially since I had questions and they gave me all the information. I've also been in contact with them last week because they were missing a form for our two cash back card which I had to re-sign and hopefully they got it. Everyone has been really nice and even the guy that came out was nice too. He showed up on time, cleaned up and got everything done correctly. I like the touchscreen. I had a couple of questions after the guy left. I didn’t know who to get a hold of, if I should call ADT or if I should call Safe Streets. I have the base system and it was supposed to come with so many contact points and then I only added on two more and I ended up getting charged 200 and something dollars every month.

I saw Safe Streets online and I went with them through ADT since I already know about ADT's reputation. My interactions with their sales team was great and I had no problems. How balanced the way they work stood out for me. The installation was easy and they were able to work around my schedule. They pretty much do their thing in that area with everything I had going on. Their technicians were very professional and the the features of the system were great. They gave me the basic plan which is what I wanted. I needed it to be on my phone and because my mother needs it. I feel safe when she’s in the hospital and we have to have security knowing that she’s not there. I don’t have to worry about they might break-in. I'm happy with what I got. The cost was cheap as well.

We had a security system when we lived in Kansas City. Then we had a brand new house built and my boyfriend is going to be deployed so it's just going to be me and my daughter at home. So I got Safe Streets. It's more for my comfort and so far, they've been awesome like my previous provider. When I got the system, their rep came out earlier than I expected. But we were also trying to move stuff from our storage unit to our house so I allowed him to stay in the house and work while I went to the storage unit. He was able to work around my schedule, called me if he needed anything, and let them know when he was ready. He did amazing and I would prefer to have him come back out if need be.

I’m from Manhattan and this is the first time my wife and I live in a house. In our apartment in Manhattan my wife always felt secure because we have a doorman. Now there are so many entrances into the house. I go away sometimes so I wanted my family to be secure. When I originally called, I gave SafeStreets the number of windows, doors, all entryways. And I was told the installation was included in the package. And then, this guy gave me a $500 bill to install a sensor in every door and window. I ended up paying $100. However the device is a little cheap. One of the sensors on the sliding door fell off. I put it back on and the new plate is fine. But everything else was nice. The guy was nice and did a good job. I have the app for online access which is good. The pad is pretty good too and Safe Streets is worth it.

I live further away and my wife’s by herself, so we got a home system to give her a little security. Safe Streets couldn’t install the system because they didn’t have my internet service up yet ‘since it’s a brand new home. They had to come back a couple of times so it took me a little longer than I suspected. But everything else was good and the system seems to be working fine. I’m still learning some stuff but I like it. The smartphone feature is easy to access. I'm thinking about adding a couple of more cameras, which they can connect with my Wi-Fi. Now my wife feels safer and that’s all that matters. I would recommend it to somebody.

I had trouble in the beginning with being charged $100 installation after being told that fee would be waived. The rep that made the offer denied it. The supervisor pulled the call to find out that was the offer along with an additional camera at no additional charge. I would pay my bill, get a confirmation and have snapshots of the screen, but learned later that the payment was not going through. I do not live in the property and went there to find that the phone was being harassed by ADT and Safe Streets (I said this due to no voicemail and an empty house). I called to try to make the payment and they had cancelled (earlier the day I called) even though ADT could see where I tried payments.

Somebody referred Safe Streets to us and because we live out in the middle of the country, I decided to get a home security system. Also my mom, who is 81 years old, is at home most of the time by herself. The guy that came down here to set it up did a really good job. He went over everything and told me what he was installing and what it would do. He even took his shoes off when he got here.

I called Safe Streets and they were great. I live alone so I thought it was a good idea to have them. The guy who installed it was wonderful and very informative. He walked me through some of the choices that I had. He explained how to use the equipment and make sure that I got all the paperwork done. Now I have a couple of window and door alarms from them and I feel better.

Everybody that I know has Safe Streets. Their customer service representatives on the phone were great. They set me right up for an appointment. And the guy who came out and installed everything was really good, too. He explained everything very well and gave me a card in case I had any question. We really like our system. We got a camera and it's kind of shabby. If somebody moves across the room, it doesn't see it for a little while. But other than that, everything else is great. We also use the Safe Streets smartphone features and they seem to work really well. So far, we haven't had any troubles with our system. So, I would recommend it.

I feel good knowing we have our Safe Streets system. We moved down in the middle of nowhere and we're a little paranoid. We've picked ADT and they showed Safe Streets as my local provider. I pay 44.99 which is acceptable. And then, my insurance went down more than that, so it makes me even happier. The representatives at Safe Streets were helpful and very nice. Our system's features are good. And they tried to upsell me on some other things which I didn't want, but they were very nice about it. Their technician who came out was very professional and also very helpful. So, we had a very pleasant experience.

I wanted some protection for this big house since my sister stays here by herself. I got a security system from Safe Streets although I paid a little more than I thought I would because I needed more doors. But the system seems to be fine. The fellow who came here was competent and capable. Installation went fine and the installer was good.

We bought our first house, and we wanted an added security. I got out a lot of times at night, and it makes my wife feel more secured having one. I did a checking and Safe Streets was one of the things that came up. I also checked a couple of other companies, but I liked the program that Safe Streets were offering. The last family who lived there for over 30 years had a totally different set up. I called Safe Streets and they explained to me what they would do and how they would do it.

I've always wanted a home security system for the outside of my house since we already had one inside. And I knew once I bought a house, I want to have an ADT installed on mine. I was trying to get my utilities up and running and was referred to Safe Streets. Their customer service was outstanding. They were very helpful when I needed some assistance. If I had any questions, they were to answer them. The installation team was very knowledgeable and the person who did the work went above and beyond. I was asking for one thing and then he made other recommendation so I was very satisfied with that. I'm happy with what I have right now. The ease of the remote have been very convenient. If I'd have a gripe with anything, it would be because they told me I would get at least a gift card for the installation fee within a couple of payments which I had been doing since October. I haven't received it yet but it's not a big deal. I'd recommend them still.

I just moved into a home and it has a security system there, so I just wanted it activated. I talked to an agent in Auburn and we discussed all the features and the monthly fee, and I thought that that was pretty reasonable coming from someone who had a Protection 1 system before, so that’s why I decided to go with Safe Streets. They were upfront too. My experience with them is fine so far. The technician came out, and he was prompt. He then explained everything to me. He also offered to come back and gave me his number in case I needed to call him to ask him something. The installation team put up the monitors that I purchased, and it is good right now.

Safe Street's customer service rep was very punctual and upfront. Also, the technician came about when he said he would arrive. Any questions I had, he answered. He explained everything very well and gave me plenty of documentations. The basic package worked and has been consistent, as well as its smartphone feature. The cost was very worth it because there was a very low entrance cost for me. I’d recommend Safe Streets to a friend.

I bought my first house and I wanted to have a security system in it. I called Safe Streets and made arrangements for a consultant to come out and do an assessment who went over well with what they had, and said that they would have someone from ADT to come out. They sent him out and the guy set the system up. He was on time, didn’t take long, and didn’t make a mess of my house. It was a good experience overall.

I had ADT before but it was a different vendor that installed it, and Safe Streets is much more sophisticated than what I had originally. They also a lot more features and they're easier to use. I like the little panel where I can go over to and set it from there, and also check and see what's happening in different places. Compared to last time, I have different kinds of things to be checking for. My new system checks for carbon, carbon dioxide, monoxide and all that stuff too. The young man that came and installed it was very good. I'd recommend it to anybody, and if anybody asks, I'll be glad to tell them that it's a good system.

I always have a home security device and the one I had before got outdated. I looked at the different costs of getting that put back in versus a monthly payment. I decided to get a monthly payment thing with Safe Streets home security. A guy who was very professional came out and put the system in whose features are very adequate.

Safe Street was here for a couple of hours and explained everything to me and told me about why and where things were going, like the glass breaks, the motion sensors, the doors and windows. He ran me through the little control panel thing so I kept the book right next to my chair which I read every once in a while ‘cause I really don’t understand it all. I got the basics done like getting in and out and turning everything on and off.

I like the system of Safe Streets and it has worked so far. This Thanksgiving, I found out how well the smoke alarm worked. Something was burning in the oven and it seemed to fill the house with smoke. And it was nice that the alarm company called right away. They were able to disable it for half an hour and clear the house out.

It's good to get a home security system with our new house but I haven't used the features included in it yet.

Safe Streets USA installed my home monitoring system in the first week of October and their reps were very nice. The installation went really easy and the equipment seems good. The only thing they were wrong about was the dogs not setting off the motion detector, so I have to turn it off before it turns on the alarm. Also, they said they’d send me a hundred dollar gift card when they installed but I haven’t gotten it yet. Other than that, I like having a monitor system so that if something happens then there’s somebody to call the police. It's also a little safe when to be able to set it on when I’m home.

The home I purchased already had a system installed and it was just a matter of activating it. It was an easy process. I called Safe Streets USA in order to get it activated. They then sent an installation tech out to assess what was currently available in the house and see if any upgrades needed to be done. He determined that the main panel needed to be upgraded. We also upgraded the smoke detector and carbon monoxide detector. Two additional glass breaks were also installed. He did a great job and answered all my questions. Plus, he walked me through how to use the system and made sure I had all the necessary information. They were friendly and informative. They've been great to work with, especially since this is my first time using such a service and I have no prior knowledge. I've been using them for two months and I'm satisfied so far. It's good value and gives me a sense of security. It's nice to know that if anything goes awry, I'll be alerted.

We moved into a better neighborhood and we wanted to get a security system because we wanted to feel comfortable with some of the collectibles that we have when we go away. We have a daughter that lives out of town and I go down there quite a bit. My daughter has ADT and a lot of other people around us have them too, so I am a little familiar with it. When we signed up, their sales reps were fine and everything was done over the phone. The installation guy that called me said that he was with ADT and I was surprised when he came that the system was from Safe Streets.

I knew that Safe Streets USA was good. My sister had it in Seattle, Washington and she told me it was good. I didn’t use their company in my last house either. I had someone else and Safe Streets USA is a bit better. It gives me more features. I like the equipment and the touch tone, which is good and I can operate it from my phone. The customer service rep talked really fast but I received him quite well. But his language was a little off and I couldn’t quite understand. He had a good approach and he didn’t rush me to anything. He felt confident. He went into detail with what I could do and where to go if I was always on the run. He highlighted on what the salesperson had already told me. The installer was polite and courteous and got the job done in and out. Anytime you can operate from your phone and you don’t have to be there personally to punch numbers is always good because I can always identify things with my phone and its alert button.

I've had good luck with Safe Streets USA. I got the ones for the door and five of the glass breaks that set the alarm off. The installation went really well. The installer laid everything out on the counter, armed it through the main circuit, went around and he started putting the system up and was gone. However, I'm having a problem setting up their smartphone app features. I also got to sign a two-year deal with them, which is a bit sticky for me but I can live with it. I'm paying a bit less with them than what I was paying for my other house. I’m well satisfied with Safe Streets USA.