SafeStreetsUSA Home Automation Reviews

The home I purchased already had a system installed and it was just a matter of activating it. It was an easy process. I called Safe Streets USA in order to get it activated. They then sent an installation tech out to assess what was currently available in the house and see if any upgrades needed to be done. He determined that the main panel needed to be upgraded. We also upgraded the smoke detector and carbon monoxide detector. Two additional glass breaks were also installed. He did a great job and answered all my questions. Plus, he walked me through how to use the system and made sure I had all the necessary information. They were friendly and informative. They've been great to work with, especially since this is my first time using such a service and I have no prior knowledge. I've been using them for two months and I'm satisfied so far. It's good value and gives me a sense of security. It's nice to know that if anything goes awry, I'll be alerted.

We moved into a better neighborhood and we wanted to get a security system because we wanted to feel comfortable with some of the collectibles that we have when we go away. We have a daughter that lives out of town and I go down there quite a bit. My daughter has ADT and a lot of other people around us have them too, so I am a little familiar with it. When we signed up, their sales reps were fine and everything was done over the phone. The installation guy that called me said that he was with ADT and I was surprised when he came that the system was from Safe Streets.

I knew that Safe Streets USA was good. My sister had it in Seattle, Washington and she told me it was good. I didn’t use their company in my last house either. I had someone else and Safe Streets USA is a bit better. It gives me more features. I like the equipment and the touch tone, which is good and I can operate it from my phone. The customer service rep talked really fast but I received him quite well. But his language was a little off and I couldn’t quite understand. He had a good approach and he didn’t rush me to anything. He felt confident. He went into detail with what I could do and where to go if I was always on the run. He highlighted on what the salesperson had already told me. The installer was polite and courteous and got the job done in and out. Anytime you can operate from your phone and you don’t have to be there personally to punch numbers is always good because I can always identify things with my phone and its alert button.

I've had good luck with Safe Streets USA. I got the ones for the door and five of the glass breaks that set the alarm off. The installation went really well. The installer laid everything out on the counter, armed it through the main circuit, went around and he started putting the system up and was gone. However, I'm having a problem setting up their smartphone app features. I also got to sign a two-year deal with them, which is a bit sticky for me but I can live with it. I'm paying a bit less with them than what I was paying for my other house. I’m well satisfied with Safe Streets USA.

I've had Safe Streets USA Home Automation for almost four years now. I needed the basics but I needed the middle package so I got it. During the installation, the tech was very nice or I would have cancelled the service if he's not. So far, the quality of the equipment and the cost are good as I only pay $50 a month. Also, the system has every feature that I like. I use the smartphone feature, which is an ADT app, and I enjoy it. It's very convenient and I feel a little more secure now that I have my cameras. They were good, I like them and I would recommend them.

I purchased a home security system for the security of my daughters in the house so that if something happens, they got a go-to as far as being able to be more secure in the house. I had an ADT at my old house and Safe Streets was referred to me by Consumers Energy when I transferred my gases. The rep I dealt with was very helpful. She gave me her personal line in case I'd have any questions. Safe Streets gave me some options. I needed the windows covered because I got an alarm system through ADT monitoring and I got the windows. They even threw in a couple of little extras for me. They put everything where I needed them to be.

I like to travel a lot and sometimes, I leave the house empty for one or two, even three weeks. With that, I decided to get a security system and went with Safe Streets. I used Monitronics before and they gave me a lot of problems when I sold the other house. When I bought this house, the real estate agent referred me to ADT and gave the address for Safe Streets. And then everything has been good. The people who did the installation were all very nice people. After everything was installed, the salesperson came back and checked everything. Just one thing that I don't like is when we open the garage door, it gives the scream, "Garage door!" If we opened the back door it goes, "Backdoor!", but it's okay. The customer service people are super good. They always give me an answer. And if they don't have the answer right away, the same day, somebody else calls. I'll recommend them to friends.

I heard that there were some robberies in the area and I work in the graveyard shift a lot. Although my kids are home and I have two dogs, it's still nice to have Safe Streets USA Home Automation's security system during the day when I'm not there. The one time it went off, it took me a little bit to get the alarm off because I didn't realize what was going on. I was outside and I must not have shut the door within 45 seconds when I did the “quick arm." However, I was surprised that I didn't get a call on my phone to check and make sure it wasn't an emergency. I like all the features of the system but I wish they weren't so pricey. I'd also like the idea of the glass shattering one but it was about $189 per room and I have way too many windows to afford that.

We moved to a new house and there was a security system there that we needed to get activated but it was old so we got a new one from Safe Streets. Their representatives gave me the information I needed over the phone to make a decision then their installers came out and installed the system. They answered my questions and explained everything. This security system has a lot more features than I opted to get at this point but it's pricing was competitive and was similar to what we paid for at our other home before we moved.

I purchased my first house and I live by myself and have two dogs. I wanted a little more security. Safe Streets had the best options and reviews when I looked up all the different reviews from the different people and web pages. The people at Safe Streets were all very nice and very knowledgeable. The only thing that I didn't like was after I had moved into my house. I have a security system installed before I moved in. When I changed my address, I received a little package that said I was going to get all the contacts for free. But I had to pay $800 to get all my contacts and stuff installed. I emailed Safe Streets but nobody ever contacted me back about it. I read that I got a $100 credit from Safe Streets USA. But all the other ones, the installation was $99. That was pretty much the same across the board. But I didn't see anything where it was free installation of all the things after the fact.

We've been with Safe Streets for two months now. When we bought our new house, it already had ADT system in it. So it was an easy transition. Installation went very good and the installers were very efficient. They answered all of our questions and they were on time. The system has everything except the ability to arm and disarm from my phone. But I have the remote, so I'm happy to have the system right now. I also have the online account, which is easy to use to make a payment. Everything's great and user-friendly.

I’m living by myself in a home that I purchased. My parents used Safe Streets so I reached out to them then they got me set up. They told me what packages they had and what I could fit within my budget. The features they provided were standard but I noticed that I would need another monitor for my bathroom window. I have four windows and they provided sensors. I don’t know up to how many I can have but while the installer was great, he probably missed that window in the bathroom. Despite that, I now feel more safe for sure.

I bought a home security system to protect my home. It's very important to have one. I have a wife, a kid and I work all day. It's my first home and it's my dream. I worked at Best RV for three years and my boss used ADT in his business and he recommended them. So far, everything's fine with my system. I sometimes hear a noisy sound that comes from the device for a couple of seconds once or twice a day and I don't know if it's normal or not. But I tested the alarm myself and everything has worked.

For my family's security, I decided to get a home security system. When I heard about Safe Streets through ADT, I called ADT and got connected to Safe Streets. It was a good phone call and the person that came out for the installation was very professional. So far, I'm fine with the system. In fact, I'd tell my friends to look into them.

We just bought a house. After inquiring through ADT, Safe Streets came and installed our security system a couple of months ago. Everything went well and the installation was quick. At night when we go to bed, I don't have to worry about people breaking in. Recently, the signal was disrupted for an hour or so. I heard a chirp noise, so I looked at it and it said something was not connected. When I called, they said the cellphone tower's being worked on and they're trying to reset it. But they said that as soon as they're done working on the cellphone towers, then that should be fine. Then an hour later, it was fine. Other than that, really no problems.

I’ve been using Safe Streets for about a month but I’ve used them before. Safe Streets’ team was very friendly, helpful and they told me what I needed to know and some extra. I didn’t have any problem with them. My package has the remote control, camera, the door entry and motion detector. I chose this so I could check what my dad was doing at his house. He’s an elderly and now in a nursing home. I’m hoping he would come back but he hasn’t yet. But I’ve been using it. I've set it, and I come and check all the stuff. We’re not in a bad neighborhood but I feel safe with it.

Safe Streets was the ADT certified company that does the ADT installations in my area. The installer was on time and very thorough in explaining everything that was going to be done. He was also very good about explaining the different packages and what we got with everything and what was the best choice for my family financially. He was also very gracious and walked around with those booties in the house because I have a little baby and he was careful about that. I feel much safer now when I put the kids to bed and my husband’s not at home and he’s out on work stuff. It was a great experience, and I'm very happy. Everything was easy and quick and it was done in a very timely manner.

I knew someone that works for Safe Streets and it was somebody that I could trust that would give me a good price, so I went for it. I had the system installed last July and the installer, Sonny was great. He took his time and cleaned everything really well. I had his contact info and he said “If you got any questions or have any issues, feel free to reach me directly. I can be your first point of contact.” The few questions that came out was minor stuff, like questions about the alarm permit because once you have an alarm system put in, you have to separately have an alarm permit with the city that you’re in. He was able to resolve everything.

I’ve had Safe Streets for three months now and I’m very pleased with my experience. The salesman experiences and the pricing, among other things, got me decided on them over other providers. The technician was very helpful and went over the installation step-by-step. The internet team was very helpful as well, giving me access through my phone. The Safe Streets team was also very friendly and helpful. One day my alarm was activated by mistake and they were right on point so I was really impressed. Having access from my phone where I could look at my house and check the interactions from time to time definitely gave me peace of mind. The only problem I have is the internet connection; sometimes it takes a while to connect. The camera prices could have been a little better too. But overall, everything else was amazing. I would recommend them to others.

ADT suggested Safe Streets, so we’ve used them since July. My son’s an engineer and he installed the security device, then he showed me how to work it. Since the security device was installed, I've felt safe and I've had no problems at all. I've also got other things that make me safe, like my a big, old Rottweiler, so I've felt really secured with both the dog and the security system. I was highly satisfied with Safe Streets and I would recommend them.

Safe Streets was recommended to us by a friend. The installation went very smoothly and I felt like things were explained clearly. We’ve had it for about four months now and since installing the security device, we’ve had peace of mind.

The security system is a basic device for the home. We've always had an alarm in every home that we've had and this is my 56th house in 30 years. ADT did a security system installation for me on July 1 and I had no difficulties with it. The windows and the whole house were already wired. All the wiring was done with the previous homeowner and they just changed the smoke and fire alarms, and a couple of components on two windows. The gentlemen who did the installation knew what they were doing and did a very professional job. I am now dealing with Safe Streets with regards to a $100 credit card charge that was supposed to be refunded to me upon the installation and I am waiting for it to come in the mail any day now. Since the security device was installed, I've had more peace of mind. I was satisfied with everything that was done and I definitely would recommend them.

I had a contract with ADT and they sent out Safe Streets to do the installation. Safe Streets was very good. The team who came was on time and they were professional and courteous. They cleaned up the mess after and also explained how to use the device.

I looked Safe Streets up on the web and they were the first ones that I called when I moved into the home. My interaction with the tech during installation was cool and the guy was really nice. He sat down and showed me how it worked and he made it seem really easy. He didn’t even make a mess so it’s really good. The package that I went with was at $52 dollars a month and I got the three monitors-- one on the garage door, one on the front door, and one on the back door. I go to work at weird hours and my girlfriend’s usually home by herself, but it makes us feel safer. So far, so good and we’ve no complaints about it.

We were in the process of moving when we received an ad for Safe Streets and they're with ADT, which I was familiar with. We had a security provider many years ago and Safe Streets is the first one we got in a long time but they’ve been great. We started with them in July and got the package where we can do things on our phone. The installation was good and easy. Everything went smoothly and they were helpful with whatever that’s needed.

The guy that installed our Safe Streets security system was wonderful. He came on time and showed me how to use the system. My son suggested that I try Safe Streets, and so far, I'm happy with the service. It gave me a sense of security, and I feel better about it being here when my grandkids are here.

I’ve had Safe Streets for about two months now. I had ADT previously. The installer explained everything and let me know what goes on with it. One time, I called because of an issue I was having with the alarm but it corrected itself so I didn't have to have anyone coming out. They are professional overall.

I’ve have ADT Pulse since 2010 and the Safe Streets installer who came out was very friendly. He did everything for me and told me what he was doing. He was very pleasant and he did a very good job. I have 12 plug-ins all over the place and I had to move them where it was convenient for me but it was okay. I’m still paying for the camera and I want to get another one installed on the other side. I would recommend Safe Streets.

We have been using Safe Streets since we moved into our new house in July. Installation was on time and it went smoothly. They also showed how to use the system and we use it at night a lot when we go to sleep. It's great and dependable. I'd recommend them.

I’ve been using Safe Streets for home security for about three months now and it’s been fine, so far. The installer came by, and he was very helpful and was quicker than I think what the estimated amount of time was initially. We had a false alarm and their response time was quick. My mother-in-law was trying to get in for something she needed and then the alarm went off. She contacted me, and pretty much at the same time, ADT contacted me and I could verify that it was not a big deal.

We were first-time home buyers and Safe Streets USA was presented and offered to us when we bought the house. The sales rep was nice and good, and we got the ADT Pulse bundle which comes with the app and costs $52.99 a month. The security system was installed in July and the guy was very nice, courteous, and quick. He asked questions to make sure that everything was going to be installed in the correct spot and areas that we would use the most. We have a dog at our home and his safety is our main concern. We had a couple of false alarms that the fire department had to go out for and my husband said that their response time was very quick.

I went with Safe Streets because of their reputation. The installer was very nice, professional and on time. We've had the system for two months and since installation, we have more peace of mind.

I talked to a Safe Streets representative, and it sounded like he knew how to sell it. So, I purchased the Complete Monitoring package for three bedrooms and the living room, and we’ve been using it for about two months now. A good guy handled the install and since then, everything's been fine.

Safe Streets USA has been our home security provider for only a couple of months. The installation was very good. The installer was very polite and he did his job quickly and was informative. He also cleaned up once he completed the installation. I got the basic package and my payment is $40 a month. It's working fine, though I just have to make sure I remember to turn it off when I should. I feel safer in my house especially at night when I'm alone.

Safe Streets USA has more to offer from what I was looking for. I've used ADT in the past and now, I've been using Safe Streets USA for a few months. The installation was pretty simple. Though they called me, the installer had to come out at a later time than what they originally gave me. Also, my husband wasn't too satisfied with him. He wasn't very professional. He just made himself a little comfortable and didn't ask to sit down. But, he installed the system, explained everything and demonstrated how to use it. Our experience with Safe Streets was very efficient. My husband works overnight and since having the device, I feel I'm safe when I'm inside.

I've contacted ADT and they put me on to Safe Streets. We got the monitoring and an emergency button for my wife who's disabled. The installer did a great job except that he missed one window and I've been meaning to get a hold of him to put the open alarm but I haven't yet. We keep on getting alarms coming up because the signal is lost and then it makes a hell of a racket, normally in the middle of the night. They also never left any notices, the signs that you're supposed to stick outside your house, so I had to go to ADT and fight for them to get them.

Before, I had Monitronics, which is now called MONI. Their system worked but I had a couple of little problems with it. Now I have Safe Streets and their service is better. I have my doors alarmed and there’s some kind of noise thing in case I have broken glass. I also have a smoke alarm. Their installer who came out was knowledgeable and wasn’t too high pressure. I have their system for a couple of months now and I feel safe having it. But anytime one of the doors is open, there are three loud beeps then the voice says which door is open. That’s a little annoying and I don’t need that much of a warning. I'm sure it's changeable so I’ll call them and ask how I can fix that.

I had Access Innovations before and Safe Streets is much better. I purchased the Pulse monitoring and the guy who installed the system was excellent. He explained everything and put everything in with ease. Everything worked better and so much smoother. It was just seamless. The experience was easy and painless compared to my previous provider.

We bought our first home and went through SIS Sherwood Protection Services and they had a deal with ADT and Safe Streets where we can get the package for one year for all the set up at $99 activation fee. I've heard about ADT before but we just stood with the provider and everything else went through during the sign-up. The installation was easy. We got a call from Safe Streets to know when was a good time for us to set it up. The technician arrived on time and went through all the installation and information, and he completed it within the time window. We got plenty of information on how to use the system, what the different configurations were and how to do the alarm stuff, for it stayed away with a different system of work. He also explained whatever our motion detector system was and the technical stuff so it was really good.

We just bought a brand-new house in a new neighborhood and ADT's the only one that feels secure. I had someone come out and install it for us and it was a pleasant experience. They were thorough in explaining its operation like how to arm it, how to disarm it, how to arm certain portions of it, and not others. It was very informative. However, I'm trying to think why the alarm went off. But we got a call which was a very safe feeling. With the device, we have an overall feeling that our house is protected. I'm very satisfied with them.