Both Safe Step and Bathing Solutions customers praise the companies for their comfortable products and quality service. Safe Step’s main mission is to provide products that promote safety in the homes of older adults who are aging in place. Bathing Solutions focuses on providing individuals with disabilities and limited mobility a simple, well-made bath product so personal hygiene is accessible and fitted to their needs.
- Safe Step is best for seniors looking for a product that upholds ADA standards. Walk-in tubs from Safe Step are outfitted with grab bars, anti-scalding temperature systems and built-in timers for added safety.
- Bathing Solutions is best for individuals looking for a more affordable walk-in tub option. Customers can expect to spend less with Bathing Solutions than they would with some competitors, according to reviews.
Safe Step vs. Bathing Solutions cost and installation
Both Safe Step and Bathing Solutions have similar business models. Both companies offer an all-in-one, full-service package where you get a single price for the tub and the complete installation after a free in-home consultation.
The main difference is that Safe Step is a national company, while Bathing Solutions is a regional business that only serves Southern California.
 |  | |
| Basic tub starting price | $2,500 | Only available with quote |
| Financing offered | Available through third-party lenders | Yes |
| Discounts offered | Yes | — |
| In-home quotes required | Yes | — |
| Labor warranty | Lifetime | Lifetime |
| Parts warranty | Lifetime | Lifetime |
| Tub warranty | Lifetime | Lifetime |
| $2,500 | Available through third-party lenders | Yes | Yes | Lifetime | Lifetime | Lifetime |
| Only available with quote | Yes | — | — | Lifetime | Lifetime | Lifetime |
Safe Step vs. Bathing Solutions types of walk-in tubs
Safe Step focuses on a customizable tub platform rather than a large catalog of different models. It offers a standard walk-in tub and a hybrid tub that also functions as a shower.
Bathing Solutions offers a broader range of bathroom remodeling solutions. This includes various styles of walk-in tubs that it can customize to fit your specific bathroom design and needs.
| | |
| Soaker tub | Yes | Yes |
| Wheelchair-accessible tub | Yes | No |
| Bariatric tub | True | No |
| Tub/shower combo | Yes | No |
| Two-seat tub | No | No |
| Yes | Yes | True | Yes | No |
| Yes | No | No | No | No |
Safe Step vs. Bathing Solutions features
Safe Step is known for its comfort and therapy features, like the MicroSoothe system for skin care and a heated seat and backrest that comes standard.
Bathing Solutions focuses on providing a safe and high-quality tub as part of a full bathroom renovation. It highlights features like low thresholds for easy entry, non-slip surfaces and built-in grab bars to ensure a secure bathing experience.
| | |
| Step-in height | 4 inches | Not disclosed |
| Fast drain | Yes | No |
| Quick filling | Yes | No |
| Grab bars included | Yes | Yes |
| Number of hydro jets | 10 | 8 |
| Number of air jets | 16 | Not disclosed |
| Chromotherapy offered | Yes | Yes |
| Heated seats option | Yes | No |
| Heated backrest option | Yes | No |
| Remote control option | Yes | No |
| Showerhead options | Yes | Yes |
| 4 inches | Yes | Yes | Yes | 10 | 16 | Yes | Yes | Yes | Yes | Yes |
| Not disclosed | No | No | Yes | 8 | Not disclosed | Yes | No | No | No | Yes |
Safe Step vs. Bathing Solutions installation services
Both companies provide a complete, professional installation service as part of their packages. Safe Step uses its own team of certified technicians to handle the entire job, from removing the old tub to all the plumbing and electrical work.
Bathing Solutions also uses its own team of expertly trained installers to manage the entire project for you, ensuring a high-quality result.
| | |
| Bathroom door resizing | Yes | Yes |
| Old tub removal | Yes | Yes |
| Wall repair and repaint | Yes | Yes |
| Electrical wiring | Yes | Yes |
| Flooring touch-up | Yes | Yes |
| Yes | Yes | Yes | Yes | Yes |
| Yes | Yes | Yes | Yes | Yes |
Safe Step vs. Bathing Solutions reviews
| | |
| Overall star rating | 4.8 | 1.5 |
| Verified customer reviews | Read reviews | Read reviews |
| 4.8 | Read reviews |
| 1.5 | Read reviews |
What Safe Step customers say
Safe Step walk-in tub customers seem very pleased with the company, according to reviews on ConsumerAffairs. Customers praise the professionalism and friendliness of the Safe Step team as well as the quality of the walk-in tubs. Some customers mention the tub was smaller than expected or difficult to get out of, however.
“I'm very much satisfied. The only thing was they got mixed up with my name with someone else and canceled my order. That caused me a little trouble but they made sure that that was taken care of the following week.”
– Jeweldine of Lawrenceville, GA
What Bathing Solutions customers say
Although there are a few positive reviews for Bathing Solutions, most customers who have left reviews on ConsumerAffairs cite poor experiences with the product, customer service and installers. Many reviews mention equipment being installed incorrectly, not working as advertised or failing to work soon after the installer left. However, a few happy customers had no issues with the components or service.
“My father has very high and exacting standards and he is delighted! So I am too. … my father at now 89 years of age can continue to live an independent and safe life in his bungalow in Ringmer, East Sussex. Your company and its products have significantly contributed to this very positive situation.”
– Steven of London, England
Bottom line: Safe Step or Bathing Solutions?
Safe Step tubs are designed with safety as the primary goal, and Bathing Solutions focuses on constructing durable home improvement products. Both companies offer a variety of customizable solutions; with Safe Step, you can get a walk-in shower, tub or hybrid, and Bathing Solutions has a wheelchair-accessible model for those with mobility issues.
Overall, Safe Step has higher ratings and more positive reviews on our site, but for those who are based in the UK, it could be worth looking into Bathing Solutions.
