Rowenta Steam Irons Reviews

My one year old, $150 Rowenta steam iron is a piece of garbage. First, it started leaking. I don’t mean a bit of sputtering. I mean all of the water in a puddle on my ironing board. That was a week ago. Now, it barely gets warm. Another once great product is no more. Time to hit estate sales for an old iron.

LOVED my DG5030 steam iron! Bought one for my son! Recommended it to coworkers and family… until mine began leaking on the counter. I noticed a hole on the bottom of the water tank… SCARY! Now I’m concerned to use it! The service center on Rowenta’s website does not have favorable reviews. Can a replacement water tank be purchased for home installation?

More than 2 weeks ago, I started to communicate with this company about my wife's L'Oréal Professional SteamPod 3.0 Fer. The L'Oréal Professional SteamPod 3.0 Iron is damaged and it is still under warranty. I have sent probably 10 times the serial number information etc., but the support employees keep asking me for the same information and they pretend they have not received it. I don't understand how it is possible for a company like L'Oréal to use Rowenta's services, which are of really poor quality.

I purchased my Rowenta Iron at Macy's last year in May and the iron has went out today 12.19.2024. I call consumer service to see what they were willing to do because this iron was not cheap @ $105.00 with tax. To be told by customer service there was nothing that Rowenta could do. And it would take 2-3 business days before I could speak with a manager. I don't feel like the Rowenta iron is worth the high price tag and I will look for another more affordable with options that performs just as well, if not better.

I bought a Rowenta iron (2 of them in the past 4 years) what I would say is that they try to make look themselves as they are the best but, they are not... Don't fool yourself. It is the most annoying thing ever. They say not to use distilled water when you use the steam button, hard water is coming out. No matter what, you use the iron and the steam button throws hard water on top of your garment. I am so disappointed. I am just going to buy a Black and Decker iron for the price. DON'T YOU EVER BUY A ROWENTA EVER AGAIN.

I bought a Rowenta steam iron on which the steam function did not work. I went to a great deal of trouble shipping it to a service place (rowenta's UPS shipping label caused a lot of trouble and delay at UPS). When it came back, the problem had not been resolved. Many phone calls, much run-around, and now I have to ship it AGAIN. I've been a customer of rowenta's for many years but I have been treated so badly that I will never buy another of their shoddy products (made, of course, in China).

I spoke with Marissa in the customer service department at Rowenta to her know that my iron has not been repaired. I told her the heating element is not working because the iron (after 10 minutes) is not getting hot. She argued with me and told me they repaired it. I told her she is wrong! I have the iron and it is not working. Buyer’s beware because customer service these days are lacking!

I purchased a DW9280 steam iron August 18, 2022. In July 2023 the iron ceased to function properly. Still under warranty. It was replaced with an iron with fewer features and I was told I only had the warranty from the first purchase which had expired. On top of this iron being $20 cheaper when I received the replacement than my original purchase, it is 1.5 pounds heavier and does not have a water spray function. I'm upset, have a sore wrist and feel poorly treated by Rowenta. The product is inferior and the lack of warranty is upsetting. I bought the first iron because it was advertised as made in Germany. The replacement was not. Overall I would rather go wrinkled than ever buy a rowenta product again.

I should have known better after the junk Rowenta iron I bought in 2016. Somehow I managed to let myself get caught in the hype last year. Spent a lot on their top-of-the-line. It would make a better colander than iron. Leaks like a sieve. So they fooled me twice. Won't happen again....ever!

My $200+ machine is unusable because of an irreplaceable cartridge. The customer support basically said that they no longer produce these cartridges and were sorry for the inconvenience. Horrible policy on their part. Btw, the machine's warranty expired just a few months ago.