Rowenta Steam Irons Reviews

I replaced my 20 year old iron with a Rowenta DW5000, even though it was working fine - just felt it was time for a change. I researched the brands and models and decided on this one. I have had it for less than a year. It never occurred to me to save the receipt. I have used it maybe 5 times --only pulled it out to iron one or two items so I never noticed that it shut off by itself after 8 minutes... and didn't come back on again until after it cooled off. The manual is ridiculous and impossible to figure out what the heck they mean. Customer service was very polite - they called me - had me go crazy trying to see the itty bitty serial numbers on the back and then had me send a picture. Just got an email that since I don't have a receipt it isn't covered but I could throw good money after bad by sending it to one of their service centers. THANK YOU SO MUCH? Save your money. Do not buy from this company.

I recently had to replace my wonderful 25 year old Rowenta steam iron. I purchased the Rowenta model Focus. I absolutely hate it. It is so big and ugly, and I struggle to read the proper settings for the different materials. And, it is so difficult to determine how much water is in the thing. It is also difficult to fill with water. It is big and heavy and lifting it to do my ironing is exhausting. I am so disappointed with my purchase. Have been reading other reviews that the thing doesn't last. Good riddance when that happens. I will try another company.

I have as a gift in my birthday. I try it, a leaking water for one side. I did ask someone by phone. Asked for a pr - pay first class stamp and I want to send back it. They said is going to be in my pocket if I wanted send the iron. I am not agreed and I am still have this unused appliance. Any additional questions?

I bought a Rowenta Focus Model DZ5161 iron from Sam's Club probably 6 years ago. It was expensive and I didn't want to get another one, so when it started leaking water after a couple of years, I returned it to the store as defective--it was under warranty. I really wanted a refund but all they would do is give me another. The replacement has been no better. It overheats, scorches clothes and leaks out the bottom every time I add water to it. It is going in the trash! My daughter got me a Shark iron for Mother's Day and I love it, so far!

Purchased a Rowenta DW8080 about 18 months ago and the iron quit working. Initially I would move the cord around and it would work for a minute or two. Now, nothing works. This is my second Rowenta and my last.

I've had this Rowenta Focus for several years and it seemed to work fine. We now have a 1-year old cat in the house that runs all over the place like crazy at times. I was in the middle of making dinner and left the iron when I went to stir a pot that was overcooking. I heard a clunk and was cleaning up the stove. When I went back to the iron, it was on the floor hot plate down! I picked it up and the floor was scorched and hot to the touch. The iron never shut off! Now I have a ruined floor!

The irons leaks water. Complete ripoff for the range it has been priced. I was surprised to see so many other complaints regarding the same problem. With the inability to hold water this item is completely useless, Clearly with some many issues there is a design flaw and should be recalled!!! I took out my old $19.99 Black & Decker from the closet after about at least a min 1 year of storage and occasionally tossing it around and worked like a Champ. Holds the water no problem at all. I had purchased this iron on the fly for a trip. I'm glad I didn't get rid of it when purchased the Rowenta DZ5080 and yes the Black & Decker is much older than the Rowenta. This expensive iron that yields no quality results.

We purchased a Rowenta steam iron because I started ironing all my dress shirts for work, and the 10 year old iron we had wasn't doing a good job getting the wrinkles out. Ours is not the most expensive Rowenta iron available. We chose it because it is a model manufactured in Germany, and someone at the local hardware store where we purchased it recommended it over more expensive models.

After spending much more for a Rowenta steam iron (they supposedly have a good reputation), all the thing does is leak copious amounts of water each time I try to use it. It's going back to the store where I bought it. I see others are having the same problem. Absolute garbage from China -- should have known.

My Rowenta iron overheated and burned holes through the fabric of a costly (vineyard vines) dress shirt. I phoned Rowenta customer service. I never got 'customer service', I just got an overheated argument. The rep actually asked if I had a receipt for the shirt! Well, I'm ironing the shirt, I MUST OWN IT. Goodbye, Rowenta. Hello Oreck!

I received a Rowenta Steam Iron as a mother's day gift in May of 2015. Less than one month past the one year warranty, my iron overheated when I turned it on. It got so hot that it burned and melted my ironing board pad. This was a very dangerous thing to happen. My sewing room reeked from the burning smell. Rowenta agreed as a COURTESY to repair it for me. I have used the iron 4-5 times since the repair, and it has happened again. Rowenta refused to repair it again. This iron was over $300. As a seamstress, I need a good steam iron that is safe and reliable. This one clearly is not.

My daughter bought this expensive Rowenta Steam Iron for me. It is just under two years and it is leaking water all over the clothes and the ironing board. I am trying to find a customer service number for them and I cannot find it. I would not recommend this iron to anyone. It cost too much to perform like this.

When my husband and I returned to the US, 3.5 years ago, we had to buy all new appliances and we splashed out and bought a very expensive, top of the line, Rowenta Iron. This iron lasted 13-14 months. We then purchased a second Rowenta iron, bringing that one with us to an American Military Base overseas, where approximately 3 months later it too stopped working. Since then we have purchased TWO more Rowenta Irons from the PX on Base and they are also no longer working.

Purchased 3rd Rowenta iron Model DW 8080 last year after 1st iron I had started to leak water from bottom of iron. Water got all over ironing board causing the ironing board to start to rust slightly. Rowenta Ironing Board also. 2nd iron after months of use started to leak hence I needed a new iron to replace 1st iron which had also started to leak. All three of the irons I purchased leaked after months of use. Usually once they were out of warranty. Rowenta had me send the 2nd iron to a service center which they covered all costs. Now my 3rd iron has started leaking and we had to go out the day before my daughter's wedding to purchase another steam iron to take the minor wrinkles out of her dress. My wife did not want to use the 3rd iron that was leaking in case it stained my daughter's wedding dress (Disaster waiting to happen?).

My first purchased of a Rowenta product was over 15 years ago. A regular iron with steam option. Later I found the Steam Iron station with the beige base (water not visible). This product was the best ever. Lasted over 8 years. December 2015, my husband decided that it was time for a new one. So he purchased a ROWENTA STEAM STATION DG 8430. In July 2016 the following problems developed. It was sent to South Carolina for repair of the boiler and valve. It was returned late August 2016 and then the same problems began again for the 2nd time while trying to use:

I want to say thank you for Rowenta. After time Manager from Rowenta customer care contacted me and solve the problem... wow... I am very happy after I was sad. Now I have new one. They replace my old machine with new one. I love Rowenta.

Like others on this website, I purchased the Rowenta Effective iron as a back up iron. I used a Black & Decker iron for more than 15 years, and finally donated it because the plug would not stay in the outlet. I purchased the Rowenta Effective iron about a year before I finally decided to use it. In less than three month's use, I started to notice it sticking to the fabric. I purchased the overpriced Rowenta Soleplate Cleaning Kit, and spent more than an hour trying to remove the residue on the soleplate.

I purchased a Rowenta Iron about 9 years ago at the now defunct Linens 'n Things chain of home goods products. This iron leaked profusely from the day I bought it. I only started using this iron regularly (once a week for a few hours) about 3 months ago. Prior to that, I only used it maybe once or twice a year. About 2 weeks ago, the iron started "buzzing" - I could audibly hear it and feel a vibration under my hand as I was holding the handle. Well, today it died. I recall spending about $130 for this iron (when all of the other irons on the shelf cost less than half that). I mistakenly believed that spending more money equated to a better product. This iron is a piece of garbage and I would never recommend it to anyone!

Six months ago my 15 year old Rowenta steam iron quit heating. While it was 15 years old, it was only used occasionally. The modern family does not iron much. I complained to the company and they did me the good deed to sell me a new iron for $37.40 no shipping. Well today it quit getting hot. Not happy. They offered for me to send it to be repaired. No deal especially after reading reviews. It is a shame companies will not stand by their products and we in this country and I suppose everywhere else. We have a lot of cheap products that are worthless because of being made in China. Oh for the good old days when you bought something and could count on it lasting a long time.

I bought a Rowenta Steam Station approximately 2 years ago for ~$300. A couple of months ago the fabric insulation covering on the steam cord started unraveling from the end that connects to the iron. I tried wrapping it in electrical tape, but now I just have a sticky gooey mess. The cord gets so hot it has actually left a burn mark on my arm! I called customer service and discovered that they only have a one year warranty, which is ridiculous for a $300 product! They told me that my only option was to mail it into them (at my cost) and they would look at it and let me know how much it would cost to repair and ship it back to me. So I should spend $30+ to mail this unit, not knowing if/when/or how much it will cost to repair it???

I bought this iron 16 months ago. I never spent a lot on an iron before but decided I wanted a really good iron and so I bought this one. It worked great for 15 months. Then it stopped working. After spending over $100 on an iron I found out the warranty had expired and further, the company won't let me buy parts to fix it myself. This iron was not abused. It sat on an ironing board and used maybe 4 times a week for one or two pieces of clothing at a time. I have never had an iron last such a short time, nor have I ever spent so much on an iron. I won't be buying a Rowenta product again!

I purchased the Rowenta model DW8090 iron for my wife after Christmas from a fabric store. My wife does a good deal of iron-on vinyl for tee shirts and after several of the tee shirt patterns started coming up or off, she started to investigate why. She first checked the date of the vinyl and it was perfectly good. Then with our laser thermometer, we started doing temperature checks on the Rowenta iron and found they constantly varied from a maximum of 140 to 160 degrees Fahrenheit. The iron never reached any higher temperature than a one time 165 degrees. I called Rowenta customer service and reported the problem and they advised me to send it to their service center in Ft Worth, TX and we did.

I bought a Rowenta, model DW 9280 iron in February of 2015. It has been a horrible iron. It constantly leaks water from the base so badly that the floor, ironing board and clothing all become soaked with water if trying to iron. The temperature regulator also seems to be failing, as the iron has begun scorching fabrics while set at very low temperatures. The warranty ended 4 months ago, so I do not have any recourse with the company to try to get the iron fixed or replaced. The quality of product is horrible, and the prices are high. I will not buy another Rowenta iron in the future.

I have tried 3 different Rowenta steam irons and all 3 leaked badly and all 3 had to be returned. A salesperson told me that the ones marked Made in Germany do not leak but the ones marked Made in China will leak. The last Rowenta I got was model DW5183, which is made in Germany. I used it exactly 4 times. I followed the instructions for self-cleaning and when I reached the last step and plugged it in, a flood of water came leaking out from the bottom, all over my kitchen counter and floor.

I have never been so disappointed in an iron in my life. I saved to buy a Rowenta iron as I heard they were the very best on the market and worth the high price. I sell my sewing and crafts so I treated myself to the top of the line Rowenta. It feels nice and glides nicely, good weight, love the long point at the front... BUT IT LEAKS NON-STOP. I dye some of my fabrics and of course a gush of water marks the fabric and makes it useless. I have tried everything to stop the leaking, but nothing has worked. I will never buy a Rowenta product again and when I took it back to the store I bought it from the sales lady said, "Oh yes, we have a lot of Rowentas returned!" I wish I knew this little piece of information. I am now using a Black & Decker steam iron, that was 1/2 the price of the Rowenta and it works BETTER. So long story short, don't be fooled by Rowenta.

I purchased my first Rowenta over 15 years ago & it lasted quite a long time with no issues - after ironing every day it just stopped working. Purchased a cheaper model iron as I was in a pinch - used it about a year, when I decided to purchase another Rowenta Model DW 5181. Had a little over a year & now it leaks like crazy (I clean regularly & store correctly) thought maybe I was overfilling, but that is not it as I put little water in & empty daily - it leaks so bad that my iron board is soaked & I have replaced the cover/padding twice to avoid mold, etc. Then the other day - I had it set on low - to iron a blouse I have ironed for months on the same setting & it scorched a hole right in the arm - This was not a cheap blouse & one of my favorites & it is no longer available for replacement - SO I am now very very unhappy!

I purchased my first Rowenta Effective iron model # DW2070 one year ago at Bed Bath and Beyond and have hated it ever since. It shuts off in the middle of ironing and I hardly ever get any steam coming out. At first I thought it was something I was doing wrong, but after reading all the terrible reviews, I know it is the cheap product and not me. Unfortunately I do not have my sales receipt or proof of purchase from BBB, but was told by their store manager to contact Rowenta and report it and maybe they will honor their guarantee. So now I wait to see if I get a response.

I purchased a Rowenta steamer from JC Penney. I used it for the first time and wasn't thrilled with it. But it was only $75 and I figured that you get what you pay for. At that point I threw the box away. The very next time I plugged it in there was steam coming from where the hose connected to the steamer and the nozzle was ice cold. I was burned by the steam when I was trying to check the connection. I unplugged and tried it again, same thing. The steamer is brand new, useless, and dangerous. I can't return because I have no box. After reading these reviews, it is hard to understand how this company is allowed to still be in business.

I am so glad I found this site. You can't believe how disappointed I have been with this brand of irons. I have owned at least 10 over the last 15 years and purchased the top of the line iron each time. My most recent one only lasted about 8 months. I kept thinking is it something that I'm doing wrong while ironing. I constantly use the steam button and thought maybe is that my problem. Well one evening I was ironing clothes for a cruise and my iron just made a poofing sound and went cold. I had to run out to the drugstore to buy a replacement. I purchased the only one they had which was a Proctor Silex for 14.99 and that iron surpassed any Rowenta Iron that I have owned. The Rowenta Iron company certainly owes their loyal customers some monetary apology for crappy product.

I have purchased three Rowenta irons over the past four years. They all have the same problem, shutting off during use. The light goes out and if you wiggle the cord where it goes into the iron it will briefly come on, but as soon as you move the iron it goes off again. Obviously the motion of the iron on the cord causes the wires to wear and break. All three irons have had the same ball connection on the wiring system. This is a major defect that needs to be changed. Stabilize the cord connection so it does not move every time the iron moves.

I don't often write reviews and never have I written a negative one, however I really feel I have to give a heads up to anyone who might be thinking about buying this iron Rowenta DW9280 Steam Force. Initially I loved this iron however from the beginning the closure mechanism for filling the iron was a little wonky. After 41 days it broke. I called customer service and they told me I was out of the 30 day return window and needed to send it to a service center which would take at least three weeks. Very difficult to be without an iron for someone who has a little sewing business.

Rowenta DX9800 iron. I have owned 2 Rowenta irons, both have caught on fire. Both times I was home and was able to toss them outside before the house caught fire. Rowenta irons are dangerous and need to be recalled. There is obviously an engineering/design problem with these irons. I searched the internet to discover that a number of others, and more than a few, have had similar issues with Rowenta irons, that is fires (so much for German engineering. That's why I bought mine). I expect a full refund and I expect that this very dangerous problem will be fixed--no argument, no delays, no excuses, and fixed before someone dies in a fire. I fully expect Rowenta to acknowledge the problem and take immediate action to correct the problem and alert users as to the risks.

I have been a seamstress for over 30 years and have had the same Rowenta Iron 20 years. It started to quit sporadically so my daughter purchased a new one for me. The new iron leaked so bad that I had gone back to the old one. I sent emails to Rowneta about the problem and was given a standard answer on how to use steam. That was a year ago, and recently the old one quit. So I gave the new one DW 5080, another chance. Not pleased at all, as it has sent water all over the project and soaked the ironing board pad. I have come to the conclusion that they are all defective as 2 years ago, I purchased a different model one for a gift, comes as no surprise that it leaked from day 1. I will look elsewhere for a professional iron from now on.

I've owned a Rowenta iron for 20 years and decided to buy a new one which was much lighter. I bought model number DW 2090 and was very disappointed. It's made cheaply, doesn't work nearly as well as my 20-year-old iron so I returned it. I'm very disappointed Rowenta put its name on the products like the one I purchased.

I bought this iron (model DW2170) and it LEAKS! I bought it specifically because that was one of the "promises" on the literature and box. It is the worst iron I have ever had and I am 67 so I have had MANY irons in my lifetime!

I purchased a third Rowenta iron and after only 4 months, it started leaking a LOT. I was instructed to ship it back to Rowenta and they would either replace with a new one or repair my old one. What I received back was a dirty iron with a dented soleplate and a broken box which was shipped in a perfectly fine box. I called Rowenta back and they asked for photos. I sent them photos and Stacey, the representative I spoke with from Rowenta Customer Service, robotically and flatly, said she couldn't see the dirt in the photo. So we disagreed. She then explained that she would send the issue to UPS for investigation which would take ten days for me to hear from UPS. So now I have an iron that is neither mine nor new and waiting to hear back from UPS?

I bought a new Rowenta travel iron, and only used it a few times, probably less than 20, and always on dry. The last time I used it some kind of fluid came out the front end, then it quit working. I kept the iron, and because we were moving, I packed it, with the intent to take it back to JoAnn's Fabrics once we got settled in our new home. When we took it back, they said they couldn't do anything about replacing it, as it had been too long. It is really disgusting to pay that much money for a product that is defective and not get it replaced. Unfortunately, I received a new one as a Christmas gift -- am wondering if it will last a month! I am very unhappy with Rowenta and will not recommend their product to anyone.

I have been a Rowenta Iron user for over 25 years. It seem that every iron I get lasts about 1 year if that. My last iron was DW9280... The Mercedes of all. It's been a year and it just died on me. I've been dealing with leakage for a few months already, self-cleaned it and not better. As a family of 3 we iron every day our clothes for the day. It's extremely important that we have an iron. I'm stuck as of today... Going to go out and spend $$ on another iron. The only problem I have is that there is no other iron that compares to a Rowenta! I end up buying the top brand with all the extra steam and at the highest price. Would love to get some input if there is another comparable brand. All others are light in weight and really do not have the industrial strength of Rowenta. Need some help, please.

I am on my third Rowenta iron and based on its performance in the past few months, I am ready to move on. This iron leaks, as did my last one and the one before that. I keep buying them because I feel I got my "money's worth" in that they didn't experience the leakage until after several years of use. The current one I have is barely a year old and it leaks terribly. I have tried everything to curtail its leakage and even called Rowenta directly. They said I should do a self-clean and that would help. I have done several "self-cleans" and it did not help. It's worse now than what is was leaking. I doubt I'll ever purchase a Rowenta iron again.

I researched carefully before buying this iron. As for girl is very difficult to understand some technical moments and our questions are very simple and stupid sometimes. I saw a review at the **. At this review we can see that Rowenta DW5080 is the best iron. I agree with it. This model has a soleplate made of stainless steel, a power 1700 Watts, 3 main temperature settings, and is made of high-quality plastic. I bought this iron and I love it! It's really the best iron!

I was ironing with a Rowenta Effective Comfort Iron when I noticed it sticking to the fabric. Setting was low cotton with steam. When I touched my ironing board cover, the iron scorched it. Blue smoke started pouring out from the plate. I immediately unplugged it and took it outdoors. I purchased two irons in August of 2015; I have warned my son to not use the iron I purchased for him. First thing tomorrow morning I'll be in touch with Rowenta requesting full refund for both irons and will further investigate consumer recall of the iron.

Purchased 2 identical Rowenta irons model DW8061-4614 from Target early this year, 2015. Iron sheets 2x/week with vapor and cotton/linen setting. Noticed flame coming out of wire within white ventilated 'sleeve' attaching to posterior handle. Quickly disconnected, flame subsided. Iron says "made in Germany". Called Rowenta and they assured me fire "was not a known issue", they would send prepaid label to investigate, and replace. Scary because I gave my daughter a Rowenta iron and I am using the second one purchased. Have a fire extinguisher now in laundry room.

Rowenta Pro Steam Station Leaks. Soon after purchasing the tank began to leak terribly. I will not buy another Rowenta product in the future. I was please initially, but with the first month I noticed leaking so severely that it soaked the carpet where I was ironing and removed the finish from the chair I had it sitting on.

I am no longer using any Rowenta products primarily because of the severe leaking problem. I have a very fine, expensive ironing board and the surface has some rust on it because of the constant leaking iron. I DO NOT RECOMMEND THIS COMPANY. BUYER BEWARE.

I purchased a ROWENTA TRAVEL IRON in February 2013, so understandably it is past the one-year warranty period. As of October 2015, the iron had been used 5 times quilting classes or quilting retreats. Since our area has extremely hard water, I run the iron in the "dry" setting. On October 18, 2015, I was using the iron and it had been plugged in for approximately 25 minutes. All of a sudden I noticed a stream of smoke rising from the tip of the iron and a horrible smell. The iron was overheating and was immediately unplugged and has not been used since. I am writing this review to let others know about the problem I experienced. Internet research indicates that there has been no recall by Rowenta & others have commented that their customer service is not very good. You can be assured that my next purchase will not be the same brand.

I purchased a Rowenta DW 8080 iron and within a month it proved to be a massive disappointment. I could not finish one garment before the iron would shut off and not come back on. I would unplug it and plug it back in, nothing. I would wait half an hour and it would not come on. I usually couldn't use it again until the next morning when I would have to go through the entire exercise again. I would recommend everyone avoid spending this much on a name brand product that is frankly worthless. In your best interest, I would recommend two things with these irons. Either leave them on the store shelf or put them in the garbage.

I have had two Rowenta Irons, and both of them gave me the same problem: the steam tanks leaked, dribbling water all over the item I was trying to iron. After the second one did it, I was curious and dismantled it to see what failed. The water tank is made of two halves which are sealed (?) together by a black sticky mastic. The mastic had come unstuck, letting the water run out. These Rowenta Irons are expensive! The old steam iron my Mom had back in the 50's lasted for decades! This is progress???

I see the many complaints on Rowenta irons. I bought the Rowenta effective iron model 1700W on Dec 2014, it is now Oct 2015. Problems began 8 months ago. Now it's worse. It leaks water while you're ironing & a puddle while it's sitting still. Water & electricity don't mix. The iron scorches & I have to clean it when it's cooled off. It steams on & off. It's awful. I can't get through to the company. I see from the other complaints, Rowenta doesn't care.

I purchased a Rowenta steam iron 4 years ago ($149.95 + tax). As we have very few clothes that require ironing, this iron has been used approximately 20 times for about 20-30 minutes each time. It has now failed. First it scorched the article I was ironing (even though it was set for cotton) and then the heat turned off completely. I realize the company only offers a one year warranty but I cannot believe that an appliance that costs this much would have such a limited life span. My advice: DO NOT BUY A ROWENTA IRON!

Iron overheats to the point that it's hard to hold on to handle. Had issues with the iron leaking from the bottom too. Called customer service and they wanted to put blame on me. Will not purchase another Rowenta.

I purchased a Rowenta Iron model number DW8080 from Target 2 years ago and paid 92.86. It completely died the other day. I phoned Rowenta customer service and they conveyed to me that there is only a 1 year warranty. I am very angry because this is a very expensive iron. The company should stand behind their product. I asked if I can ship it back for them to take a look at it. The representative said there are no recalls on this Rowenta iron. However, if they don't check them when someone complains how would they know.

I have finally decided never to purchase another Rowenta Iron. 12 yrs ago I bought my first, and loved it. Sadly it only lasted 2 years. I then upgraded to the Steam Station and I have had to purchase a new 1 every 2 years. I now have invested over $1400.00 in their Irons and I've had enough. I have wrote the company, sent e-mails and have made dozens of calls. Most go unanswered, but when they do answer they always sell me a new part to fix the problem and it never works. The parts come from a 3rd party and they take no returns. I'm done with Rowenta and hope people stop buying their inferior products.

I was ironing clothes this morning when all of a sudden I heard a noise, then a smell and noticed that the iron was on fire. Thank heavens it was me and not someone else ironing.

We purchased the above mentioned steam station 1 year and 10 months ago. When we first tried to use the $200 unit, it spit water all over the clothes. Tried everything and finally got it to work, for two months. Then it started steaming all the time, even without pulling the "trigger". Wrote a letter to Rowenta. No response. Thought with time it would go away, just like the spitting. Never went away, just kept emptying the steam reservoir. Called Rowenta today and was told it only has a 12 month warranty. Send it to a service center, pay to have it analysed, and then pay to have it repaired. MY SUGGESTION: DO NOT BUY THIS PIECE OF GARBAGE!!!

I purchased a Rowenta Iron 9 months ago. In July it stopped working, I sent it in for repair, received it back promptly and it worked for 2 hours. The same exact problem happened. Customer service will not replace a faulty iron, just repair.

I have purchase 3 irons in the past 4 years. The first Rowenta I purchased lasted for years so that's why I went back to Rowenta. I finally realized that Rowenta irons are not as well made as they once were. The last 3 have either leaked everywhere or the cord where it joins the iron keeps switching the iron off. I will not buy another Rowenta. They're not a cheap iron to start with and I expect more than a year's use at that price. Also the instructions were followed, no water left in it and cleaned frequently.

Bought this steamer iron from Williams Sonoma a few years ago. It looked like it did a wonderful job on linens so I bought it. It has always leaked. I tried to use it but it has just gotten worse. I called Rowenta and they said they couldn't do anything as it is out of warranty. I explained to the woman on the line that it has never worked right. She said I would have to send it to a service center and the closest one was in Texas!! Do they realize how much postage it will cost to send this heavy steam iron to Texas?? Would never buy again from this company!! The postage to get it repaired is no doubt would be more than the cost of the repair!!

A few years ago I bought a Rowenta iron at Macy's. It lasted about three years and all of a sudden started leaking and I could not use it anymore. On September 8, 2013, I bought another one DW9150 at Costco. In March 2015 it started turning on and off. It was off for five to ten minutes and then on for one minute. I called the repair company and they told me to bring it to them about 50 miles from where I live, and they told me I have to pay $25 to give me a diagnostic and cost of repairing would depend on the problem, so decided not to have repair. I went to Costco and bought another Rowenta. I thought if this doesn't work, I will give up on Rowenta and buy a different brand. I only ironed a few pieces of clothes and started doing the same thing, on and off, on and off. This time, I did not waited too long, I returned it to Costco. This product is bad, look for a different brand.

Bought a Rowenta Focus iron 3 years ago and it recently started leaking. It was past its warranty so I took the bottom panel off to see what was happening. Couldn't see a source at first, even after filling it with tap water to see if there were any cracks. Then I noticed an end cap for two wires. It had spots of black plastic-y material on it that was the same as the sealant for the water tank. The end cap got heated up because of the wires it was holding. The heat melts the sealant and it leaks. When you turn it off, it cools and stops leaking. Of course by then the bottom panel, where the electrical cord runs through, is filled with water. You can't always check the innards in case you void your warranty so just be careful when buying irons.

I purchased my Rowenta master iron at HomeGoods for $49.99. Worked great for the first three years but now it leaks. Tried everything but if you add even a little bit of water it leaks all of it out. Disappointed as I purchased a previous one at TJ Maxx for $39.99 and it worked much longer, but my ex begged me for it. Should've kept it right!

Under 1 year old, the iron stopped heating. I took it in for repair and found that the part needed and time would cost $148. I paid $168 for it on Amazon, CA. No recourse. No point in making it work only to have something else go wrong! I will change brands.

Well...I was searching to find where I could buy another Rowenta iron since all the other brands I've purchased have stopped steaming. I purchased first Rowenta from QVC and loved it for years but eventually it wore out. Replaced with another Rowenta and it didn't last as long, so I thought I'm not going to spend that much for an iron anymore and have purchased several over last 2 yrs with no luck. Guess I'd better research some more for a good iron, manufacturer unknown as of this minute. Thanks for the research on Rowenta newer irons made elsewhere. Big help to me today.

Mine worked like a charm the first year (purchased around 2003), but as another reviewer also discovered, Rowenta's customer service is worthless. I purchased my iron based on its highly-touted capabilities by professionals and friends in the sewing/quilting world. It took time to save up enough money, since these irons aren't cheap. After that 'honeymoon' year, the auto-steaming feature gradually faded away - a common complaint, I now learn. Obviously, my iron was clogged by minerals, in direct contradiction to Rowenta's advertisements. No amount of auto-cleaning and 'burst of steam' helped.

I thought I had found the perfect iron for quilting. This half-size iron has a sharp point, is small and light, and ironed beautifully. I had read reviews, and figured I shouldn't have any problems if I didn't ever put water in it (leaky reputation). Today, after using it for a couple of hours, I turned it off to eat lunch. When I came back and turned it back on, it started to make an awful noise, and then started to smell, and I could tell it was over-heating. I'm so disappointed. I've had it less than a year. After reading the other reviews, I'm afraid to turn it back on.

I have used Rowenta irons for many years and have introduced friends to them. However I have notice a decline in quality since the irons are no longer made in Germany. I had one that was made in Mexico and the one now DW 4060 was made in China. I have had this one a little over a year and yesterday, when I was ironing, I got a spark and a burn in the cord, now I'm ironless. I really like this one, the steam factor is fantastic!

I have been using Rowenta Irons for almost 20 years. I have a collection of Rowenta irons with burned up cords. My last Rowenta was the Pro Master model. I've had this iron less than two years and it needs to be replaced. As with past irons, I noticed that it would turn off while ironing and found that I needed to keep the cord in a specific position for it to make contact and remain on. With the current Rowenta, I used duct tape to secure the cord in the proper position to keep it on as a temporary fix while I research another brand of iron. One of my Rowenta irons burned through the cord sending sparks flying, singeing the hair on my arm. I love using my Rowenta while it is in working condition. It would be nice to get more than two years life out of an iron that costs $100.

I bought the professional model at least 15 years ago. I am a seamstress and quilter. I use my iron a lot. My iron started leaking water and now the cord has developed issues. I have to jiggle it around in different outlets to get it to work. I was looking to buy a new one but after reading the review. I will look into another mfg.

DX8906 - I've been using Rowenta steam irons for many years now. I iron all my work clothes. The current model I had purchased is DS8906. Without exception, every Rowenta steam iron I've purchased has developed excessive leaks from the water reservoir. In some cases, immediately upon taking it home from the store (quick exchange fixed), in a few weeks or months. It is not fixable. You must replace the iron in its entirety! This, the third generation model of Rowenta is the last I will purchase. Although they are good irons that have excellent spot-steam surge capability the brand has apparent systemic engineering design issues that they just can't seem to get right. These irons cost entirely too much money for this short a life and repeatable failure-mode across multiple models. I'm looking to a different manufacturer this time...

I've been a faithful Rowenta customer since the 80's. I loved the irons & not uncommon for me to own 2-3 different models @ any given time (I'd watch sales, try newer models when intro'd, etc.). Well, must admit as of last few yrs. that since prices never waned, I didn't realize I was getting Rowenta-made-in-china til like overnight I suffered all but the 'fire' mishap, as complaints described here! My tenet w/ regard to products that are p's o s (bled out while ironing and ruined one of my fav linen pieces! argh!) is that there is 'nothing that a hammer can't fix!’ Yes, incl. my collection of Rowentas (past) I also have a lovely range of hammers. I selected the mid range sledge to send pieces of plastic & plate flying an impressive distance - satisfyingly therapeutic.

Rowenta Focus steam iron - I purchased this iron about six months ago. Initially it was a wonderful iron. I followed all the guidelines for usage and maintenance as directed. Recently for no discernible reason it has started going into the sleep mode while I am ironing. If I jostle it back and forth it will start to heat again but then it goes off after a few minutes. I have sought a service center in my area and according to the Rowentausa.com website there are none in the Chicagoland area. In my opinion that is hard to believe. Anyway I am totally frustrated and will probably buy another iron which will most definitely NOT be a Rowenta.

I purchased the Rowenta Pro Master Steam Iron in March, 1913. After approximately 1-1/2 years of use, it started to spread water on the articles as I was ironing. It took me some time to determine what was causing the water leakage. The vinyl coverage over the water tank was coming away from the stainless steal down the right side of the iron and was leaking water all over the items being pressed. This meant I was constantly trying to dry it up, which was very time consuming and annoying. This was a very expensive iron and should have been constructed better than this. I had to purchase a replacement steam iron.

Had purchased a Rowenta iron in past, never had problem. Then bought new one 2-3 years ago and had nothing but problems. Final straw was this past weekend, while ironing, strong odor of smoke came from inside iron and filled room. Got scared, and Immediately unplugged iron. Don't know what the company did to change the way they make their products, quality not there anymore; I would not buy this brand again.

Have used Rowenta Irons for the last 20 years; all good. One complaint with my newest one: whoever decided to make the water reserve Royal Blue should have tried filling the tank and determining the water level. It is next to impossible to see through the dark blue plastic. It is frustrating for an old lady like me (lol).

I have had several Rowenta irons over the years. I went to Costco to purchase a new one. This one works very well, however, the color, a beautiful blue, is so dark that I cannot see where the water line is without holding it under a light. My last iron was a pink color. I could easily see the water. It is my opinion that if you want to keep the beautiful colors, then a single line should be made where one can see the water and if it needs to be filled without overfilling it. Thank you.

I have a Rowenta Professional that has a short in the cord and a Rowenta Effective that stop working period. I think it’s a shame that you pay this much for an iron that stops working, of course after warranty, and only get a rebate of $5 to $20 towards another Rowenta.

Have had my German model for at least 6 years. It's amazing! I show off about it all the time. My mom asked me to get her one. So I did, and paid a hefty price ~ $300. It spits water out when she uses the continuous steam. So annoying! Made in China.

Purchased my second Rowenta iron about 6 months ago. Was happy with my first one and had it for many years. It was time to replace it and purchased an upgraded model. So sorry, leaks all over and noticed this afternoon when steaming a quilt, I am making that both sides of the plastic near the tip appears to have melted and no, it is not near a heater, laid on its side, etc. Paid too much and should have purchased an inexpensive iron... Customer service is useless. Thinks I did something to have the plastic melt, what, ironed it with another iron? Come on Rowenta, and I'm like others. Did not keep the receipt... Never again.

I iron nearly all of my work clothes so I wanted a high quality iron. I was willing to pay more for a Rowenta because the brand is recognized for high quality. I was so disappointed when in about a year's time my iron started malfunctioning. Water leaks from the bottom and the steam is inconsistent. I never thought to keep the receipt or the box because I'm the only one who uses it and I take care of my tools/appliances, etc., so I'm out of luck as far as returning it. It's probably still under warranty, but such a hassle to jump through all the hoops sending it back and forth. What a shame that even products once known for high quality standards are sacrificing quality, presumably, to increase profits. They just lost a loyal customer.

Have owned and used frequently for the last 15 years and love it...until today. As I was ironing a flash of sparks/flames came from the near the outlet at the end of the cord set where the wire meets the plug. After a few moments when flames subsided I unplugged the iron. Thank God a larger fire was prevented.

I thought I would love my Professional Rowenta DX8906, however since day one it has shut off randomly while ironing. It will not stay on for 15 continuous minutes of use. I would understand if it was sitting idle, but it shuts off with continuous ironing. It leaks out any remaining water upon cooling, and is a great disappointment. Customer Service disconnects each time called, their service and reputation is what the Rowenta name was originally built on, and oh how disappointed am I. Shame on Rowenta. This was a gift so I do not have the receipt. Disappointed.

Called Rowenta today to see if my iron was still under warranty. The lady said no it's not! I said I would like to file a complaint. She wasn't nice after that! I told her I would like to speak with the person that was over her. She never would let me! I ask her if they had a website that I could leave a complaint. She said no! I left my number for management to contact me. Still waiting!! I've had several irons and the cord always fails!! No matter how new or old it is! I've had one to catch fire while I was ironing! Grr!! I'm upset with them!! I could go on and on!! The lady ask me how I left my cord after I used it. I said laying on the ironing board! I said that I would need to wrap it up like it come out of the box to ship back to her. She said “That's ok, but they don't want you to wrap it back up like you receive it.” Never again as long as you own it because that will damage it!! Well duh!!! That's how it stays in the box until bought!!!

This was at least my fourth return since July 2013 of a $300 retail iron. In all fairness, I have been a longtime Rowenta fan for many years--but not any more. I plan to take my latest one back tomorrow after less that three months of use. First of all, it does not have an on-off switch, which would be okay if the manufacturer didn't ask you in the owner's manual to turn it off and drain it after use. Btw, when I did do that (that is, turned it off) with the last one I purchased, the iron started leaking all of its water and making strange noises when I turned it back on. Now the same thing is happening "again" after only two months of use! Enough said. I must have the Chinese version... Obviously! Hopefully, Rowenta will wake up and save its name before it's too late. Garbage, garbage, garbage... One star because that the lowest rating I can rate it.

Just stopped working. Called customer service for CA - just disconnected every time. Used general customer service - basically told to get a new iron. Rowenta irons - landfill only.

I turned it on and it made a crackling noise and refused to heat up. It is less than a year old and I've never had water in it, just dry heat. It was made in China. I should have known better.

One star is too high a rating! I have an old Rowenta steam iron that was made in Germany. I always buy Rowenta due to their quality, however NOT ANYMORE!! I recently paid $200 for a new Rowenta steam iron - same model DG 5030 as my old one. The new one is now made in China and it is horrible! It leaks streams of water, pisses steam, the temperature dial does absolutely nothing - must be decorative?? Don't waste your time with customer support. They know the irons are junk now - so they act like they don't know the iron is junk and instead aggravate and waste the consumers time by telling them to test different brands of water. Believe me, NO types of water work!

Purchased a Rowenta dw 8080 in July 2014. I am not a person who does a lot of ironing so today Sept 4, 2014 was the first time plugging it in. Followed the step by step instructions for first time use, no heat... Called the 800 warranty number to try and get it resolved and was told because I didn't keep the receipt of purchase and their records show the iron was manufactured 18 months ago there is nothing they could do about it. First off, I would have never assumed that I would have purchased an item that was already 18 months old. Secondly I paid $80 for something that I was never able to use and told "well it’s already 18 months old so it is out of warranty"... Buyer beware, when you spend a good amount of money for one of these products it’s already out of warranty and you’re buying nothing more than an expensive paper weight.

The 3-month old model DW9280 super heated after turning the temp down, burnt a hole in a golf shirt then the ironing board cover. Now will not heat - auto off keeps it off and will not heat. This is a fire hazard waiting to happen. Will return unit for replacement under warranty, after reading reviews of similar Rowenta irons, I am very disappointed. My last Braun iron lasted nearly ten years without a problem. Good old German engineering likely truly made in China with very cheap electronics. These should be recalled for SAFETY.

My Rowenta iron is a year and a half old and naturally out of warranty. I recently left the iron on the board and when I returned the entire water tank had leaked out all over the ironing board. This was prefaced with occasional spitting while I was ironing. Since this was an expensive iron, I expected it would last quite a while. Since it has not lasted, I am in the market for a different brand and will not purchase another Rowenta.

Focus DZ5080 1700W - Flashing Yellow, No Heat. This is the second Rowenta I purchased which has failed because of faulty electronics. Since this iron is out of warranty, and I am an electrician, I took the iron apart to determine the problem's cause. After testing the sole plate element, etc., I determined that the electronic control circuit is faulty as was the electronic circuit in a more expensive Rowenta iron I previously owned that became defective. I have replaced this Rowenta with a Black and Decker D6100C which I got on sale and, although there's not as many holes on the sole plate and the point is wider, it works perfectly and well enough at ironing that I will never buy another Rowenta POS again. The Rowenta was made in Germany, not China, but the German-made Rowenta irons are now just as good as the Chinese made ones. Don't buy Rowenta!

My Rowenta Steam Iron leaked and spit but I put up with it because I paid a lot of money for it, but today it smoked and hissed and caught fire. It is not going to be replaced with another Rowenta Iron!!!!

After several months of great service in my crafts room, my Rowenta First Class compact iron stopped working - Kaplunk. What happened? This is unacceptable.

I am a quilter and like using a HOT iron. Rowenta irons get hot! However I have had 4 different Rowenta irons and eventually every one of them leaks the entire water out the bottom of the iron. Won't be buying Rowenta again!!

My expensive rowenta iron leaks when I am using it and when it is standing idle. Is very annoying. Otherwise does a nice job.

I purchased above 12/2011. It worked until 6/2013. I contacted the company. They replaced it by 8/2013. Bought a cheap B&D while I awaited the replacement. Never used replacement till today 6/19/14. Replacement does not work. Co. will not honor the warranty I sent in 8/2013. Think Rowenta is overrated product.

Over a period of 4 years, I bought 3 different Rowenta Irons, at a rather inflated price because I believed the company had a good reputation and I thought the irons would last. When the first iron failed, I thought it must be a fluke, it just stopped getting hot. When I bought the third one the dial temperature control just fell open and came apart. I was never able to get it back on. I believe that during it's construction that one of the plastic parts inside either broke or was not installed properly. The second purchase resulted, within a 6 month period, a permanent loss of heat. This second iron stopped getting hot, like the first iron, only faster. The first iron went into the trash, thus I have no notes on which make or model it was.

All of the sudden, no power. None. This is the SECOND time I got taken by this company. The first one lasted about 6 months, this one lasted almost a year. Given the cost to me of taking advantage of their "warranty", and since it is my property, I decided to open it up and investigate. I'm glad I did. Very revealing. First, it is NOT "made in Germany" as is the proud claim. The electronics are made by "H3 Technology Philippines". The electronic module is a plastic encased board with PC mount relay, electronics path and a microprocessor. Why does this matter? I write code that runs microprocessors. I design circuits that run microprocessor based components so I know a bit about this stuff. There is NO ventilation. This thing pulls some serious amps and the module (read components) gets very hot, and there is no way to vent that heat out of the module.

My iron is 13 months old. Today, I placed it on my small patio table in the kitchen. I came back about one hour later and the floor was full of water and the iron had no water left inside. I wasn't even ironing. This is one month out of warranty. I used this iron for six months only as I am a snow bird. Rowenta will do nothing.

I am seeing a lot of complaints about failures for the Rowenta Irons; however, no one is saying whether theirs is the Chinese or German version. There is a WORLD of difference between them! My German Rowenta is about 3 years old and still works like the day it was received. This is not a standard-issue household iron. It has more steam vents, heats evenly and quickly and makes ironing a pleasure and not a chore! I cannot imagine anyone not enjoying it...unless you bought the wrong one!!

This is my second Rowenta Iron. I bought the Focus last and BOTH of them leak terribly! The water just pours out of them after about 1 yr's usage!

I am on my third Rowenta Advancer Steam Iron, and I paid approx. $170.00 for each one only to have them about a year and then they start to fail, they pour more water out of the soul plate than I can keep up with trying to dry out. These are the worst irons I have ever bought and I will not be replacing the current piece of crap with the same brand. Now I am on the hunt for a decent iron that I can rely on to help me not make this chore harder.

When I plugged in, the light was blinking. Unplugged and plugged back in. Iron heated up so hot that it burned my ironing board cover in just a second. Quickly unplugged. Have hardly used this one even though I bought it several years ago.

I just bought my second Rowenta Iron. My first started leaking after about a year and half. I loved the iron, not the leaking. I saw all the comments about leaking but thought by now, they should have an iron on the market that did not have this problem. I paid over $160.00 for Rowenta 8080. As soon as I started to use it FIRST TIME, it spewed out water from the steam plate, the bottom of the plate - everywhere. I cannot believe it still. I returned it same day. Very, very disappointed.

I love it! I have the one with the big tank. I hate ironing but this has changed me to not minding to do it now. I had planned to take it back if I didn't like it (bought it @ BBB, & could be returned easily). I have had it a month. It is a keeper.

ROWENTA IRON-DE-873-SERIES B - I bought several Rowenta irons and both have leaked. While ironing clothes the water leaks out and makes wet spots on clothes. And this sucks especially since these irons are so expensive, so will never buy another Rowenta iron.

I have a Model 120V- 1700 W that is several years old. Within a couple years of the purchase, the cord started to come apart at the base next to the ball insert. I keep adding tape so I don't get electrocuted, but have decided I need to purchase a new iron. It will not be a Rowenta! The cord should not be attached to the iron so it bends when the iron is standing up!!! Have not been able to find a replacement cord.

Loved the iron for the first year - loved ironing with it and had great results, but just after the one-year warranty expired, the plate barely warmed up, no steam and basically worthless!!!! I bought $10.00 irons that worked for years and this expensive iron failed after a year. Will never put that much money in an iron ever again and will certainly not purchase a Rowenta!

I was ironing some clothes this morning. I left the iron upright for a few minutes to tend to something. When I got back to the ironing board, thick smoke was pouring out of the base of the iron. No visible flames (yet) but sure was a lot of smoke and crackling sounds. It smelled like burning plastic. I unplugged the iron, but the smoke continued. I had to dunk the entire iron in a bucket of water to put out the fire. The date code (I think) says 17/07.

I purchased a Rowenta Focus in June 2013 and for the last month (since Aug 2013), it has been leaking water from the base by the cord and sole plate. This was an expensive iron that had good reviews, but I am now finding information about so many of these irons that have this same problem with leaking. I run a sewing business and cannot risk ruining a client's clothes from water or staining. It has been difficult to get anyone to answer the phone at the service number, so I have no information about how to take care of this.

I bought this iron in QVC 3-4 years ago because I do a lot of quilting and I loved the idea that you could steam things hanging up. Well I have done very little quilting since I bought it. And I buy as many things that don't need ironing, as possible. I have used the iron very little. Today I ironed some linen things and the red light stays red, or flickers if you let it stand in the on position. It never turns green, although ironing my linens worked okay as did the steam bursts. I got on the web to find an owner's manual which I have misplaced.

I have purchased 2 Rowenta irons. The first for $89.99 and the second for about $50. Both leaked after a few uses, and stain clothes with brown liquid. I have tried using the iron in an upright position to 'steam' clothes hanging on hangers, and the water practically runs out around the base plate. I will continue to use the iron as a dry iron with a spray bottle of water, but I will never buy another Rowenta.

I bought a compact, fold-down handle Rowenta iron for quilting because it was used at Sewing & Quilting Expo classes and was a great size for piecing. It has had occasional use for a of couple years - like new condition. Last night I was using it when it gave a loud snap/crack sound, a bolt of bright light zapped my hand leaving a 2nd-3rd degree burn on the side, and a jet of black smoke shot out. It appears that the wire inside the cord near the rubber support got so hot it melted the rubber cover of the cord and burned out. Scared me to death. I generally only used it dry - rarely ever had water in it.

I have tried two different Rowenta irons and found that both of them eventually leaked at the sole plate and ruined many of our clothes. The latest is Model DZ5080. I paid in excess of $100 for an iron that lasted just beyond the warranty. The temperature mechanism quit working and in leaked like a sieve. How is it that a product that looks like quality, allegedly made in Germany, can be such a piece of junk. Buyers beware!! I will never buy another Rowenta product of any type again.

I bought the DW 8080 model at Bed, Bath and Beyond about two years ago and spent quite a bit of money for it. About a year ago, I noticed that it was leaking water as I ironed, and also causing brown spots with the leaking water on my clothing. Reading these others reviews, now I see that it's the product itself. I tried putting distilled water in it. I also tried removing all the water after use to see if that helps, but it didn't. When I bought this iron, it felt very sturdy and professional. It worked very well for about a year, and then the leaking started and has not stopped since. I will never buy another Rowenta again.

Rowenta DG5030 - My wife was ironing and started to smell smoke. Before she could get it unplugged, a hole burned into the back of the iron. Luckily, she was in the room when it happened and not back in the closet hanging up clothes or somewhere else. I pulled the end off and the plastic electrical buss bar was totally melted and crumbled apart.

I purchased a Rowenta Iron in Bed, Bath & Beyond and it was on the consumer reports as one of the best. However, it is not. I'm very disappointed. It drips all the time. It leaves an iron print on clothing and ruins them. I now have to go out and purchase another iron. I will not get a Rowenta again.

I have had two Rowenta irons in the past 4 years and both have had the same problem. They leak and make a horrible mess and have even ruined some clothing. I have purchased the professional models as I have an in-home design and sewing business, so the models I purchased were not cheap. Customer service is non-existent and I found out that even though right on the iron and the packaging, it says made in Germany, they are not made there. Most are now made in China or Mexico. I have no idea why they aren't required to put that on the product. I'm in the process of educating myself on other professional irons so I do not make this same mistake again.

I have a Rowenta steam iron that is 14 years old and still works well - no leaking - heats well. I wanted the new iron features and I purchased a Focus Rowenta about 3 years ago and it is leaking from the base. It is gradually becoming slower to heat up and that may be the cause of the leaking. Now I am reading of other people's problems with flash fires and am afraid to use it. I ordered another brand last week. No more Rowenta irons in this household. I loved the second one and took great care with it. The only thing I did not like was the location of the yellow indicator light on the left. I iron left-handed so I could not see. Just had to listen for the click it made when the light went out. All lefties should look where the lights are located and determine if they will work for you.

I called the service center due out of warranty. They told me that they are now made in China or Mexico. I said, "They were made in Germany." They told me, "Not anymore," and they have many complaints daily because you cannot fix them yourself; it could cost as much as half the cost of a new Iron so it is not worth it to send back for repair. I have one more than five years old and it still works. It has a bad cord on it so I guess I will try and replace the cord from the one that's going in the trash. I do not see if a company has a good product. They try and get it made in a third world company and the consumer picks up the tab. If you have one giving you any trouble, it will cost 25 dollars to send it back but do it now. These irons only get worse fast.

I have purchased several (4 or 5) Rowenta steam irons and have had the same problem with everyone, they leak from the bottom and from the soleplate. It is very obvious that there is a problem with these irons. I will not buy any more of these irons!

A good resolution from Rowenta Customer Service! I purchased two Rowenta IS 8100 Commercial Steamers, for limited household use, for my large family. Both steamers failed within a few years and were unrepairable due to their melted on/off switch. Additionally, the "steam hoses" had melted and torn. I found these problems frustrating and after researching the internet, found the problems were common for this particular steamer model. I contacted Rowenta Customer Service, and they provided me free shipping labels to ship my steamers to their repair center. I also wrote a letter to Rowenta kindly detailing the steamer problems, and efforts I had made to resolve the problems. After about four weeks, I was elated to find two new Rowenta Steamers delivered to my front door by UPS. Thank you Rowenta! Your customer Service was fantastic.

I have a Rowenta iron, which I've had for about 4 years now. This iron has leaked and left brown water stains on my husband's shirts from time to time, but since I have been able to get the stains out, I continued to use the iron (laziness on my part not wanting to research or pay for another iron). However, this weekend while ironing, I put the iron down in the upright position while I went to pick up another shirt to iron. All I heard was a sizzling noise coming from the iron. Then a burst of flames was coming from the base where the cord meets the iron, then a poof of black smoke. I could not believe my eyes. Thank goodness my ironing pad did not catch on fire.

We have enhanced our Rowenta experience going on for over 16 years. In fairness to Rowenta, the Professional (expensive, in the $100s) irons are performing very well for us... just do not drop the iron or the iron water seals get damaged and the iron may leak and drip.

My new iron has only been used a few times and water spits out on the cloths all over the base when placed on base. I try to steam cloths but they are so wet when I'm done. It is a waste of time. I will never buy another Rowenta steam iron and would never recommend to anyone. They are so costly. It is a shame that the company does not take accountability for this poor design.

My iron smelled like it was getting too hot, so I unplugged it. It then started to smoke, black, acrid smoke. I called my husband to come upstairs and as he came into the room, the iron burst into flame! The sole plate popped open and flames were a foot high! I shudder to think what might have been if I had left it plugged in as I often did! I called my sister who owns the same iron and warned her to never leave it plugged in. Wish I had researched this before I bought. I will not buy Rowenta ever again.

I was ironing using a Rowenta Power Duo steam iron. As I had finished ironing a shirt, I turned to hang it up. When I turned back toward the ironing board where the iron was resting, I saw flames coming from the cord where it connects to the iron. The cover on the ironing board had caught fire from the flames. I unplugged the iron and extinguished the flames. The iron appeared to have been in good condition and has never been dropped nor pulled by the cord. The cord appeared to have shorted and started a fire. This could have been very serious. My opinion is that there is some defect associated with the cord. The iron should not be catching fire from a short in the cord. It’s extremely dangerous. The chance of a major fire occurring from this defect is serious.

I have a Rowenta DZ 1700 iron which only lasted 18 months. The cord connection has become loose. The last Rowenta I bought at Costco cost $90 and lasted only 3 years. I won't buy Rowenta again!

I bought the best Rowenta iron I could get at Macy's a couple years ago. I use it very little, so much so that my husband, tired of not having clothes back to his closet after the wash, started taking all his clothes to the cleaners. I myself find clothes I didn't even remember I had in the pile of "unironed" clothes. That's how little I use this iron. So last Saturday, I went to use it and the red button would go on and off until it won’t stay on long enough to get sufficiently hot. So I couldn't finish ironing what I needed at that moment. I tried again next day and this time it wouldn't turn on at all ever again.

I was ironing when my Rowenta caught fire at the base and spread to my ironing board cover. I was fortunate that after unplugging the iron and hitting the cover with my hand, I was able to get the fire down enough to pour a glass of water over it, putting it out. I was also fortunate that my hand was only burned slightly and will have a small burn blister. My concern is that there are lots of complaints of this happening and maybe a recall is in order before a serious injury or death occurs from this.

I purchased a Rowenta steam iron in Mediamarket at Orio Center, Bergamo, Italy. For this model, it is advertised on the box and on the iron itself that it is made in Germany. Upon opening, some accessories mentioned in the manual were missing. Because of this, I went in detail through the documentation (what you normally would not do) and came across a quality control stamp and manual signature from a company in Istanbul, Turkey. It was clear that this product came from Turkey and not from Germany. Upon asking clarification from the shop, the attending lady did even more damage to the Rowenta reputation by holding along annoying speech trying to tell me I was wrong and the product was, of course, made in Germany. Her explanation on missing auxiliaries was that you can always use similar items for your old iron. And when I had a complaint, I had to approach Rowenta. No further comments are needed, for Rowenta and this shop lady I rest my case.

This Rowenta steam looks and feels absolutely wonderful! However, looks can be deceiving. I went to iron a wedding dress, touch up, and it leaked from the plate right onto the dress! It was also somewhat brownish, so had to take the dress to the dry cleaners. When I came back, I noticed that it was also leaking from the cord compartment. This is brand new and never been dropped. This is the second to do the same thing. Sure, it is under warranty and can be replaced, but with what? Another bad case of leakage? No thank you! I’m moving on from Rowenta. I’m telling everyone I know not to buy them and why. I belong to a very large quilting network nationwide, so the word is out. Once mentioned, I’m getting the same kind of complaints from others.

I am getting ready to throw away the 3rd Rowenta iron I have owned in 8 years. Each of them have started leaking water from the bottom of the sole plate, and then they stop heating. The one I have currently has a defective steam slide, and each time I moved the iron across fabric, the slide shut the steam function off. I finally taped it open so it couldn't move or be adjusted. Now, whatever water I add to the iron runs out the bottom. I don't understand such expensive irons that are supposed to be made so well aren't. I am going to go back to Wal-Mart and buy a $20 iron so when it wears out, I won't mind throwing it in the trash. I am a very unhappy customer!

I have had 3 of your irons. I dropped the first iron so it started to leak water (my fault). So I bought another one, only to have it leak water (I thought, I must have gotten a bad one). I bought a third iron and it leaks water also. I will not buy another one which is a shame because I really do like the way they iron. Model #'s were DZ2081 & DZ5080

This is my third Rowenta iron I have purchased. The first one worked beautifully and lasted about 10 years. The second, I admittedly dropped it a few times and started leaking. So I called the company, and they graciously sent me a rebate form to purchase a new one. Since I had had it for about 3 years, it wasn't covered under warranty. Now, I am on my third one, which I have never dropped, and I am very disappointed with it. As it turns out, right after the warranty expired, the iron started leaking from under it, sometimes from the cord compartment and sometimes from between the plate and main unit. The iron looks new and works well, but I always have to make sure I use up all the water in the tank before I can put it away. After this iron, I will search an American-made product and stick with it.

As I was ironing tonight with my Rowenta Precision Iron, black smoke suddenly started pouring out of it. I managed to get it unplugged and outside but not before it set off all the smoke detectors in our home. I've taken good care of this iron and am very disappointed in its quality. If I hadn't been right by the iron, I'm sure it would have caught on fire.

This is my 2nd Rowenta (DX8600) that I purchased from Costco. I returned the last one because it was leaking. Today, I put a cookie sheet under the iron to see how badly it is actually leaking. It has a huge puddle under it. I am so dissatisfied with this iron. It is supposed to have a great name and German. I will see what Rowenta tells me tomorrow. It is not a brand new iron and I am afraid that they will do nothing for me. I was using my mother's iron, GE purchased in 1975, and it ironed beautifully. It kept its heat and steam going strong! It was not like my Rowenta, leaking all over the iron board, staining the ironing board and getting the floor all wet!

I bought the Rowenta DG5030 on November 29, 2010. It was immediately apparent that the "famous" Rowenta quality wasn't there. The iron leaked and sputtered all the way so I had to send it to a Rowenta service center. It was under warranty and it was repaired. Now one year and 10 months later, the iron doesn't steam anymore. The iron comes up to temperature, the water boils in the tanks, but no steam comes out. Of course, Rowenta refuses to own the problem and my only recourse is to send it to the service center without even knowing what the expense could be. The iron is made in China, not in Germany as one would expect. This iron is not worth the price I paid for.

About 1 year ago, my wife purchased a Rowenta Advancer Iron online. I was critical of the purchase because of the problems associated with the return of a defective product. About 3 months ago, she said something about the iron leaking when she stood it on end. She said it had been leaking for sometime. I decided to take a look at it, but first looked online and found that there were numerous problem with this model leaking. Although there was some assessment noted by the company indicating it was related to using improper water, what I found was a black seal that could be seen when you open the plastic plate which the iron stands on. It was clear that the seal was not properly seated. I then compressed the seal back into the the cavity on the bottom of the iron and am now waiting to see if it will work. This is definitely a problem with workmanship.

I opened the gift box and tried to use the new Rowenta steam iron DM 160. The red light came on for about 2 seconds then nothing. No heat, no steam, nothing. By reading all of these complaints, my heart feels sick that I'm going to be stuck with a very expensive piece of trash. Is there nothing else we can do to make Rowenta take responsibility for their greed and lack of caring for such expensive pieces of junk? I'm awaiting to hear from them by email. Will post their response. Well I can tell you now what it's going to be. "Mail the ** thing back at your own expense and we will look at it within the next 3 months and then say sorry, sucker!"

This morning, I smelled something funny like an electrical fire. We were getting ready to go do some errands that would have had us away from our home for a couple of hours. I decided it smelled strongest coming from our basement. When I opened the laundry room door, the Rowenta Powerglide Iron was in flames and I immediately pulled the plug. It continued to burn and the fire was so hot there was molten metal all over the counter top that had burned through the formica counter top it was sitting on. We are currently trying to get the nasty smoke and smell out of the basement. The iron was turned off and was plugged into a power strip. This model also has an auto shutoff.

Rowenta Powerglide 2 caught fire - During normal ironing with the Rowenta Powerglide 2, acrid smoke started pouring out of the sole plate followed by blue flames. We unplugged the iron and put it in a sink filled with water. Fortunately, no one and nothing was damaged. Hopefully, this won't happen to others.

I bought one a year ago to use at our cabin. The iron was used infrequently and is like brand-new. Suddenly, the automatic shut-off started blinking and shut off the iron while I was using it. Consequently, there is no heat. The other Rowenta iron that I had for home use recently stopped heating after using for two years. I have used Rowenta irons for 25 years, and now, I have two new irons that I have to throw away after a short amount of use. Needless to say, I will never buy another Rowenta iron.

On 7/14/12, I was using my iron when it caught fire at the base of the iron at the cord. It caused a burn on my wrist. I did manage to disconnect the iron before anything caught fire (besides me). I guess what I'm really mad about is I have never had this or any problem with the cheap irons. This one cost me $139.00 and is in excellent shape. I do see there are a few people who had the same problem (fire). I want a new iron and you can have this one back. I expect an answer from you ASAP.

Iron gone bad - The iron just stopped working. It wouldn't turn on after only having it for 5 months. This was my 3rd Rowenta iron that I bought for the last 7 years.

I bought this Rowenta Professional steam iron DX8800 about 2 years ago. I always had a problem with auto shut-off: it’s happening much too frequently (even while I was ironing). Now, water has begun to leak from the base of the iron. My ironing board is soaked by the time I get finished. Water also spits out onto my clothes as I am ironing. This iron is much more expensive than other brands, so I would have expected it to last a whole lot longer!

I went in my sewing room and turned my iron on to heat up. I came back in few minutes and ironed my table cloth, came out to put on my table. I left the iron because I was going to come back in and sew, but I went in my guest bedroom to make up the bed. I smelled smoke or something burning. I came out of my guest bedroom into the hallway and the smell was strong so I opened my sewing room door and the iron was on fire. I carried the iron outside and put it out. I called Rowenta and they said they would send me a label to send the iron back. They would send a complaint form to file out. I turned it over to my insurance. I don't know what to do about the iron. If I turn it over to the Rowenta company, then I have no proof about it.

I purchased an iron based on reputation of Rowenta name. From the first day, iron shuts itself off while ironing. I contacted Rowenta. They suggested that I mail iron to them for repair. I would have to pay shipping and handling charges. I think I have invested enough on this iron and I do not want to invest anymore on something that I am not sure that will be fixed. Therefore, I will throw the iron out and will never purchase anything with that name.

Second iron - same problem. Fifteen years ago I bought a top-of-the-line Rowenta iron and it spit, leaked spots, and ruined a very expensive dress - the third time I used it. I called Rowenta - no help; they blamed it on our water, which is one of the best water systems in the country. Not hard or soft, no extra minerals, etc. I called every water board in the state, and they said the same thing, so I knew it wasn't the water. After 15 years, I gave them another try. I have only used Poland Springs water and clean it with every use, which is a pain when you're in a hurry. But, well, after 7 uses (I now mark them down), it's spitting again and leaking again. Rowenta said I would have to ship it at my expense to have them look at and repair it. A new iron shouldn’t need repair. I now have another expensive item that is ruined. Don’t buy Rowenta; they do not make a quality product.

I got this iron as a gift in December as well as my mother, and this iron no longer gets hot and then gets crazy, spitting water as well as no steam! We both received Rowenta Effective as gifts and never registered them, because we have never had problems before, because your product has been great. But I don't think I will ever buy this again!

I paid $100.00 (regular price $129.00) for this Rowenta iron (model # DZ9080). It worked great for about 6 months and all of a sudden it quit working. It was still under warranty, so I sent it back to Rowenta for repair. After 3 months, I contacted the company and they said they were still waiting on parts. Finally, due to part availability, they agreed to replace the iron. Once again the same thing happened again, but this time Rowenta won't do anything about it. When I worked, which was very little, it was great; but so far as I am concerned, these irons are a piece of junk. I told the company that I would never buy another one and their comment was, “I am sorry you feel this way.” Is Rowenta not held to any quality standards?

Approximately five months ago, when my wife was ironing using a Rowenta iron, having gone to get more laundry, she returned a few seconds later to discover the iron in a ball of flames. Luckily, we have a fire extinguisher nearby and she was then able to put the fire out. The result of all of this was damage to our utility room, i.e. paint work, work counter, etc. Estimates were received showing a claim of approximately €3,000.

I bought my Rowenta steam iron at Amazon.com. It worked for a bit and now it leaks and does not heat. Nobody will repair it here in Kamloops because I bought it on Amazon. So basically, I just threw my money down the drain. It is too expensive to be shipping it all over the country with no guarantee that it will be okay, specially after seeing all these complaints. Wow.

I bought a Rowenta iron model DZ9080 "anti drip" iron for my wife as a surprise, since she has me a clean, long sleeve, white pressed dress shirt with "razor edge creases" 6 days a week and has never complained about it for over 30 years! I inquired to get the best iron, and this is what I was told to get. It worked super for several months, but know it leaks. I'm very dissatisfied with this iron.

My boyfriend got me a new cute Rowenta (model number DZ5065) iron, and before it got delivered, he got relocated out of state and I moved back home with my parents, so I used my mom's iron. Two years later, I live on my own and I took the new cute iron. Let's just say it works great for the first 5-8 minutes before it turns off on its own and won't turn on till it cools down. I have called Rowenta, and they want to charge me $40 to just look at the new Iron that was used 4 times! Seriously?

I loved my first $60.00 Rowenta. I bought one for my daughter when she married. The second one purchased was a disaster. It poured water over my dress shirts, cut off for no reason, left me with no heat. I had to go to Wal-Mart at 6:30 in the morning so my husband could appear in court with a decent shirt (he is an attorney). You can imagine my frustration! I purchased a $20.00 iron that morning that had a 2 year warranty, not a 1 year that Rowenta offers. I am not really happy.

This is second complaint that I have registered regarding the Rowenta iron. The company replaced the iron but it did the same thing: it stopped working. Now, I don't know where to send it for repair. Now, I have four non-working different types of Rowenta irons and a hand held steamer. Can anyone help? When the irons work, they are a very good product.

Rowenta Focus is the iron I gave to my son. When I went to visit him, I tried to iron a shirt but the iron wouldn’t work. I noticed the wire to the iron was severely twisted. My husband untwisted the wire to find out the protected covering was cracked and the wirer were severed. I took the iron home. This is a serious problem. We were lucky that it didn’t’ start a fire. This iron was always a top of the line product. What happened?

Model dg5030 steam station - I wanted an iron that has steam. It leaks, takes forever to heat. If you can call it that, press the button for steam, it spits hot water all over. I have used it three times and each time I waited longer to give it a chance to heat up properly. You would think 30 minutes would do it, nope. 10 minutes, 20 minutes, 30 minutes, it's all the same, does not heat up properly, steam if you could call it steam, more like it spits water all over the ironing board. I have owned 2 other Rowenta's regular irons, never had a problem. This is absolutely the worst iron on the market. Do not buy! Do not buy! Thinking about this iron, forget about it. Piece of **!

This is my second Rowenta iron. I took the first one back because of the problem and now the second one is doing the same thing. When I shoot a burst of steam, the steam turns the sole plate black like a build-up of black. So I used that no-fault product to remove it, but it keeps coming back. I am very dissatisfied. The water I use was tap water, because that's what the directions said. Then I started using distilled water, same thing.

Bad Choice of Iron: Wow! This thing has been a problem since day one. It has leaking water all over my board and saturated the whole pad, takes forever to heat up, and now the switch will not even turn the iron on. I purchased this back in November 2011. I don't think it has ever worked properly and now with the switch to turn it on not working, it is completely useless. I paid $20.00 for an iron at Target 10 or so years ago and never had issue with it. It just did not have super steam that I did actually like about this iron when it worked for the short time that I had it. With all that I have read recently about this iron, I would not recommend it to anyone.

Rowenda Iron Model DE-05 - My mother told me today that her iron burst into flames where the cord connects to the iron. Fortunately, she was not burned. This seems to be an alarming pattern. It may be wise to stay away from purchasing this product.

I don't mind paying for quality. I drive BMW's, I use Snap-on Tools. I appreciate a good product. Unfortunately, the Rowenta Power Duo Iron is all hat and no Cowboy. It promises (and costs) a lot, but doesn't deliver. It has leaked since day 1 and now the heater died. I will never ever own another Rowenta product. Absolute Junk!

I have been extremely happy with the performance of my Rowenta iron for the past 4 years. It's always had leak, so I was just careful to empty it after each use. I always assumed that the steam created all the moisture under my ironing board. Today, after filling it up and ironing one shirt, I picked it up and turned it back on (I turn it off while I'm hanging up and buttoning the shirts), then I noticed the light flickered, and as I set it down, there were sparks coming out of the handle, just above where the cord connects with the iron. I have used really terrible irons in the past, but none had ever burst in flame. I suppose that the tank has leaked, and shorted the cable at the entry point. I will never buy Rowenta again, nor recommend it to anybody.

I used my iron maybe 5 times and it just stopped working. It had been a couple of years since I bought it but warranty was out. It just stopped working and I called the company and they weren't the least bit concerned. They just said what it probably was and to send it to a place to have it fixed. I never did, but I wish I had have seen these reviews before getting this iron. I will not buy another Rowenta. I can not believe that QVC would let them sell their irons with so many complaints. They are such a peculiar company.

My third iron has failed on me. I am very unhappy. The button that starts the flow of steam has broken on all three machines. This one has also started leaking water from the tank. I will hear a pop shortly after it has heated up and then water will run from the tank. In general, I love steam generator irons. I'm a professional quilter and this type of iron is critical to my work. However, I will never buy another Rowenta and I will not recommend it to friends as it is not reliable and Rowenta does not care about its customers. My mom used to call it getting too big for their pants.

I first noticed my ironing board was wet a few days ago. Filled the steam iron up today, I used it and just walked back into the room and my ironing board was soaking wet. I held up the iron and noticed it was leaking from the bottom. My top of the line, most expensive Rowenta I could buy sprung a leak! Never again will I buy another Rowenta but something is terribly wrong for all these people to have the same complaint. I have to go out and buy another iron tomorrow and they couldn't give me another Rowenta free. What a shame!

I was looking for a great iron that put out a lot of steam, to help with my ironing. A friend spoke highly of this product, so I went and purchase the Rowenta iron. In the beginning, I was happy it was comfortable, and the steamer was great, since it had my clothes looking professionally ironed. I have this product for 3 months, and the steamer no longer works, and it barely gets hot. For the price of this product, I thought it would have lasted a lot longer. My friend is applauded that she gave a high recommendation for this product. I don't have money to throw away, and I feel that's what I have done with this product. I am very dissatisfied.

The iron's red light would flash for ever but never get hot. I finally shook it one day and the yellow light came on and got hot. This has been my practice since. Last night, the red light came on but never flashed and I never got the yellow light to come on. Ultimately the iron never got hot. The Iron is approximately 8-10 months old. I don't have a receipt but I bought it at Target. Could I have a replacement? Thank you.

Several years ago, we purchased a Rowenta Iron because we were told it was an excellent iron, not make in China, but Germany. Shortly after warranty ran out, it started to act up. Sometimes it would heat & sometimes it would not. Finally, it quit. I called Customer Service & was told sorry out of warranty. It would have to be repaired at our cost. Considering the cost of shipping & repair, we purchased another Rowenta. Dummy us ,we should have checked online & read all the complaints on Rowenta Irons. Shame on us for not checking. We would not have purchased another Rowenta Iron had we known. Now we are just waiting for this one to quit or leak.

Initially, I was very happy with my travel iron. It heated promptly and the steam was excellent. The problem is my iron was purchased about one year ago and has been used about 15 to 20 times. I added water to the iron from the bathroom faucet while the iron was hot and it just quit working immediately. The water that was in the iron poured out of the point of the iron when I held it vertically, as I was trying to figure out what was going on. The iron doesn't heat at all anymore. I would appreciate a response from the Rowenta corporate office and I would like a new iron at no cost to me.

I purchased this iron on 10-12-2010. The iron gets used two or three times a week. Yesterday I ironed one shirt. I left to go in another room to get a pair of pants. When I got back to iron room maybe 5 minutes later, the iron was smoking. The plastic around the base was melting. The iron had turned brown. Luckily, my house didn't burn down. Had I left the place, it probably would have. I called Kohl's. They said the warranty had expired. I think I am entitled to a replacement at no charge.

It worked beautifully for around 6 months and then it started spitting. Then the tank started leaking. I have tried everything suggested in the manual as well as calling customer service and followed their suggestions, all to no avail. They told me to send it to have it repaired. Today I went on-line and found all of these reviews (negative). Wow, this is discouraging. I will be sending my unit in for service and I certainly would appreciate it if I did not have to pay for the service. But I doubt if that will happen.

I purchased a Rowenta travel iron, model DA 1560 three months ago and used it intermittently for sewing and quilting. It has now stopped producing steam and the iron buzzes when I turn it on. I am very disappointed in this product and there is no recourse but to mail it 4 states away for repair at my cost!

I bought a Rowenta iron at Sears about a year ago, and a couple of months later, it started leaking. Thinking that it was just a fluke, I tried using it again. Same thing. When I thought that I would contact the company, I found this website and read all the complaints. I realized that I would be wasting my time. These irons are too expensive to have to replace them after such a short time. I have had an iron that lasted at least 20 years. I will definitely tell anyone who will listen not to buy a Rowenta iron. And I will also let Sears know that they are selling an inferior product. I am now back to using my older faithful Black and Decker.

Our Rowenta Professional DX8800 shorted out in the cord holder just above the holder and spit flame out on the ironing board when my wife moved it to start to iron. It is about 4 years old. I will be looking for another brand as the performance of this one (and prior Rowentas) over that time seemed to offer no better service than cheaper ones of years ago.

After owning this iron (model number dz9080), I noticed the iron started to leak from the rear. I'm assuming that my warranty is no longer valid, but considering that I paid $140.00 plus tax, that you might be considerate, and do something about it.

We purchased a Rowenta DZ9080 iron $140 and the iron has leaked water after 6 months. Now, the iron is locked in the auto off position. We will not be buying another Rowenta product. Why are products made from traditional high quality manufacturers now inferior in quality? Is it due to the pressure from China to reduce cost and produce low quality products as they produce?

I own two Rowenta irons and have loved them for 25 years. My iron is only 2 years old and I smelled plastic burning and the iron got so hot I was scared. The bottom of the sole plate has brown spots on it now. I unplugged it ASAP and tried it and now it doesn’t heat at all. Trying to phone them is impossible from Canada. The 800 number doesn't work and after reading all the complaints I'll just throw it out. Poor customer service. Shame on Rowenta!

We needed a new clothes iron, and decided to buy a Rowenta that was about $30 more than a Black and Decker because of the features and the German craftsmanship. We don't iron often, so we figured this iron would last 10 or more years. After 20 uses over the course of about 1.5 years, its heating plate died in the middle of ironing. It is now useless.

I am the owner of 3 Rowenta irons. All of them leak! In looking for a repair service online, they want to charge me $30 for an address! I will be looking for another brand of iron and will throw these 3 in the trash. Where are the designers in the design of these irons?

I purchased a Rowenta 1800 model one year ago. I don't iron very often, so it was only used 3 times before the iron became stuck in the auto off position. Before spending money on this expensive iron, I should have checked on consumer complaints. It's a pretty iron with defects!

I have purchased two Rowenta irons in the last 3 years. Both irons started to leak horribly from the bottom after a year’s usage. This one is going in the trash. I just purchased a Black and Decker. I will never buy another Rowenta again. You would think that paying a little more would give you a better product. This is definitely not the case with Rowenta.

I have owned two Rowenta Irons, both spit water. Most recently, the Rowenta Professional model constantly turns off with the auto off feature; seriously, it will not stay on more than 30 seconds. From reading all these posts, it is clear they have a problem and it would seem Rowenta does not care. I will find a new brand.

I have gone through 3 Rowenta irons in the past 14 years. All had the same problem; after a few years they leak. All irons have cost me $100 or more. Right now, I have the top of the line model, which is only 3 years old and it leaks all over. It cannot be used. I have followed all instructions on how to use it, but to no avail. They just are not worth it. I'm done. They *** me for the last time. Don't buy them

I have a Rowenta and it does not work; it’s hardly a year old and there seems to be a problem with the shut off switch. It will heat fine but soon as I go to use it, it turns itself off right away. This is my second and last Rowenta. I’m never to be a returning customer of Rowenta.

My son and I have the DZ9080 and both had stopped working. I found it strange since we live in different cities. But since we purchased around the same time, apparently, there must be a self-destruct mechanism built in the iron. It appears that the auto shutoff device is the problem and causes the iron to constantly cycle off and on. Rowenta apologized for the problem and suggested I send it to a repair facility and pay to have it repaired or buy another one of their irons. After researching on the web, there appears to be a defect in this model.

This is the second Rowena steam iron I have purchased. The first was $140.00, and it leaked after a year, and the switch for the auto turn off, stayed off. After about a year, I decided to try the Breast Cancer model. I have had that for 18 months, and then the auto turn off switch is gone, so it stays off. I am very disappointed with the longevity of these irons. I am a quilter, and love the performance, but I will never buy another one, as they are way overpriced for the longevity they provide. I also wrote to the company, and got no response. I think I should get a new one for free, after spending $330.00 in 4 years, and having no iron. Their irons have poor longevity.

I see now that leaking is a perpetual problem with the Rowenta irons. I have purchased two within the last three years and both have eventually resulted in having to be replaced due to the leaking. Both units were over $140 each. Unfortunately with Rowenta, you do not get what you pay for. I will not buy another one.

Ok, this is embarrassing. I filed a complaint a couple of weeks ago but it turns out there was nothing wrong with the iron. The breaker had shut off for the plug in the laundry room. So apologies to this site and to the manufacturer. Iron is working fine.

I purchased a Rowenta Pro Master in August of this year. It is now December and it will not heat up. I tried cleaning the iron but nothing has changed. I love my Rowenta Irons and I have had 2 of them over the last 30 years. That is amazing. This new one which has all the bells and whistles does not work and I would love to know what I can do to rectify this.

I purchased a Rowenta iron which I am very disappointed in. It only lasted about 3 years before it started going bad. It leaks water all over my ironing board and the clothes I am trying to iron. It won't heat up unless I wiggle the cord that goes into the iron. At times, that doesn't even make it work. I paid around $70.00 for this iron and feel I should got more use out of it before it went bad.

I've tried two of these irons, both purchased at Sears. The first failed to work within two weeks, the second lasted a few months before quitting. We looked for a premium quality iron and this one seemed to stand out compared to most others on the market. But having two fail within a short time (plus all the other negative reviews on this site) tells me that this company is simply hiding defective engineering behind an attractive appearance and high price.

I have owned several Rowenta irons. The last two have quit working before being a year old. The last one was purchased at Bergner's Dept. Store, Decatur, IL for the sale price of $38.50. I would like an adjustment in this matter. Please contact me.

In the last two years, I have owned 2 Rowenta irons. Neither one has lasted an entire year. The first was a big monster, ironed very well while it worked, then stopped heating. The company gave me the name of Goodman's in Miami, where they repaired the iron (problem was the electric cable). Of course, that took 6 weeks, and in the meantime I bought another, smaller Rowenta. Furthermore, the first iron was so heavy that shipping it was ridiculously expensive. Anyway, the second iron stopped heating two or three months ago. I won't bore you with the details of what happened to the big iron. Suffice it to say, I will never use that company again.

Purchased a Rowenta handheld fabric steamer (DR5020) at Kohls and was offered a $10 rebate. Submitted the receipt and what I thought was the correct UPC code.

I bought this Steamium iron. The cable has a cut in at the handle area. The part replacement cost of the assembly including the handle is $45.00, with labor estimated at $25-35. The shipping by return mail is estimated at another $25. The total cost to get it back in working order is estimated around $100 plus. Why would anyone buy such junk (made in Germany?). I had another Rowenta previously. The wire would heat up and I eventually threw it away. The brand image they are projecting, they don’t even have their own in-house responsible service center.

I paid $165 for my Rowenta DZ9000 iron three years ago (Nov 2008 to Nov 2011), and it has stopped working. Prior to that, it was leaking from the bottom as I see many other consumers have reported also. I empty my iron after each use so that is not the excuse. For so much money, it is absolutely not worth it and I will never buy one again. In the past I never paid more that $60.00 for an iron and they all lasted 7-10 years.

This is regarding our Rowenta DZ9080 iron. We paid around $150 for this iron and it leaks while ironing and after use. I spoke with a rude Trisha in customer service who said we needed to empty the iron after every use. How does that fix the leaking during ironing? Poor design and poorer customer service. You should only purchase this iron if you have time on your hands to let it cool down completely and Tthen empty water chamber. We will not buy a Rowenta again. Not worth the money or time. Better off with a steamer or cheaper iron.

I purchased this iron in March 2011. This is the worst piece of junk I have purchased in my life. The company will not back their product. The customer service person is very rude and refuses to give you a phone number for the corporate office. I will never purchase anything else from this company. I am telling all the people in the world to stay away from this piece of junk!

I had this iron for 18 months and it stopped working. When I complained to the company, they said that since it was past the warranty, they could only give me a small rebate. I was told that it would cost $70 to repair, which was more than I paid for the iron originally ($60). An iron should last much longer than 18 months. I will never purchase another one of their products again. I feel that I am entitled to some kind of satisfaction.

I have owned two Rowenta Steams Irons and both did not last more than 5 months. The first one just stopped heating after 5 months. I then purchased the top of the line steam iron and it lasted almost 4 months. It leaked water out of the bottom where the electrical cord was located. I'm done with Rowenta!