Rowenta Steam Irons Reviews

I have purchased two Rowenta Irons. Both have performed extremely well in ironing; however, neither one has lasted as long as they should for the price. Also, customer service is very poor. There is no local service center. Unfortunately, even though I love the performance of the iron, I will not purchase another one. There is not a good cost-benefit ratio.

I bought a Rowenta travel size iron. After two months, the thing will not heat. I can't even find anywhere the list who to contact or activate the guarantee, the replacement policy. When my Black and Decker quit working several years ago, all I had to do was send in the plug and they sent a new iron. Shame on Rowenta for such shoddy business practices and lousy products.

I bought a Rowenta Effective iron in October 2010. The iron started leaking water around the seams and shutting off after 9 months. I mailed it in for service (it cost me $12) and received a new iron after 6 weeks. The new iron lasted 4 weeks and water started running out of the cord reel compartment. I only used tap water and I never left water in the iron. Now the warranty has expired and I still do not have an iron.

I have loved Rowenta Irons for many years, but, I have bought my last. I manage a sewing school for which I purchase the irons for. Seventeen years ago, we had Rowenta Irons that slowly wore out after many years. So, a year and half ago, I purchased 8 new irons for the classroom. The irons do not get hard use. In the last couple of months, we have had 4 irons that just stopped heating and are spitting water everywhere.

Over 30 years ago, I purchased a Rowenta DE90 for $75 (a lot of money for an iron at that time). It has been a fantastic instrument and has served me well. Over the last year or so, the amount of steam it emitted became less and less. Last week, it stopped making steam all together. Removing the tank from the base, it was evident that something was clogged and not allowing the heated water to escape into the sole plate. Removing the gasket housing revealed a corroded post, which was an indication that replacing the housing would not be worth it.

I've had my iron for about two years. A top of the line Rowenta Iron Advancer DZ9080 for about $150. After a little more than one year, it started leaking. Then, it smelled burned and got very hot. I unplugged it and it never worked after that. I think the heating element burned out. This is my second Rowenta and I will probably never buy another one.

I bought a Rowenta Portable DA1560 iron a couple of years ago. I loved it for pressing small quilt blocks and pieces. I did not use it for a year or so and now it does nothing! It will not heat at all. Iron was stored upright, unplugged with no water in it. I emailed the company. Their suggestion is to send it to an "approved" repair station at my cost. So much for the good reputation of the Rowenta brand!

I have had a Rowenta DW-8080 Pro Iron for about 1 year. It now leaks water as fast as you can pour water in. I have complained about Rowenta Irons in the past but to no avail. I paid over $100 and now it's pretty much useless. Why do Rowenta Irons always end up leaking?

Rowenta Professional Self Clean Iron. The "heater cord" which plugs into an electrical socket was defective, whereupon the wires became exposed through the covering and caused an electrical fire. The cord had manufacturer's markings of "UL E75809 17/2 HPNLL48590 FT2 10SC." The cord is clearly not qualified and should be upgraded by the manufacturer.

I have purchased my 3rd Rowenta steam iron in less than a year and keep having the same problem--yellow marks on the clothes. I am using spring water as recommended.

My iron is only about a year and a half years old and is leaking so bad that we cannot use it anymore. I thought Rowenta was the best--I guess not. I would like a new iron but I am sure that will not happen.

I bought a Rowenta travel size iron. After two months, the thing will not heat. I am a quilter and travel with my things often, so this was the perfect item. The other feature was great. It didn't turn itself off all the time. It was causing delays in the process of putting a quilt top together. I work for a quilt store and make the displays. I also teach. So, not turning itself off was a big time saver. I can't even find anywhere the list who to contact or activate the guarantee, the replacement policy. When my Black and Decker quit working several years ago, all I had to do was send in the plug and they sent a new iron. Shame on Rowenta for such shoddy business practices and lousy products!

I am a professional fabric artist, making clothing and fabric artwork. I am now disappointed on my second Rowenta Iron. It's the same story; it starts leaking water from the body/reservoir. This lately happened on a commission Mother of Bride dress/silk that I hand dyed. Panic. I am deliberating on mailing this PRO 1700W back. After calling and checking out their website, I cannot find a way to talk to or contact a person to file this complaint. I will not buy another and can say my sewing students have witnessed this and they will not buy Rowenta either. This second one lasted about a year.

My mother swore by Rowenta irons, mostly for her quilting, so I bought one. It lasted a few months. I bought another one. It lasted maybe six months. It gets hot but won't steam unless I push the button. At least, that's more than the last one. It wouldn't even heat up. I was going to contact the company but after seeing the reviews, I won't waste my time. I'll go buy a nice one from Walmart where I know that they will take care of me if I have a problem. It is just too bad that Rowenta doesn't stand by their products. They just lost another customer.

I bought a top-of-the-line Rowenta Iron Advancer DZ9080 with serial #4207, for $150. I used it about 25 times over less than three years. It always had excellent care from me. The other evening I was using it when it smelled like plastic burning. After a few minutes the iron would no longer heat.

I am on my second Rowenta Pressure Iron & Steamer. The latest is model DG5030. The first iron was ejecting steam from around the filler cap after only having the iron for 15 months. I even purchased a new gasket, which didn't solve the problem.

I have purchased three Rowenta Irons over the past three years. The previous two lasted about a year each, failing to work properly almost a year to the day after the warranty expired. Against my better judgement, I bought another one in April of 2011. Having used the iron for less than four months, it has already started acting up. I can use it for no more than 30 seconds, then I have to unplug it and plug it back in. Rowenta's warranty states the item will be replaced or repaired without any cost to the consumer. Yet, when I called to get the iron repaired/replaced, Rowenta told me that I have to pay to ship the iron somewhere, and be without it for 4-6 weeks.

I purchased a Rowenta Iron for $130. It did not last for six months before it started spitting. I am very disappointed in these irons (purchased two before this one). What recourse do I have?

My wife who is a quilter bought a Rowenta DG5030. I am surprised that some agency like the Consumer Product Safety Commission has not issued a recall, or banned the sale of Rowenta irons. I have a technical background and a driving curiosity when something goes wrong; I have found a challenge in keeping this piece of junk operating.

My new Rowenta DW2070 broke after a couple of months.

I finally purchased my first Rowenta iron as I heard they were great. What a joke! After just a few months the iron refused to heat up or shoot out steam. Even when the red indicator light is on, the iron would not heat up. I went back to Bed Bath & Beyond this past weekend and guess what? They don't even sell this model anymore, after just a few months? Was there a recall and no one is saying anything about it? Smells like something funny to me. I guess I'm out of $100. This company should be ashamed of the product, because according to what I'm reading, I'm blessed not to have dealt with the fire aspect.

My iron cord caught on fire at the base of the iron. It burnt my ironing board cover and pad through to the ironing board itself. I sent the iron to Rowenta to be evaluated and their answer was that I used to much flexion. I think that was a weak answer to a faulty product.

I have owned Rowenta irons for years, as I am a serious quilter. This last, and I do mean last one, kept spitting water, leaking, staining clothes and just this morning, caught on fire.

I used to love Rowenta Irons-- they were the best.

I'm a 69-year old iron-everything woman and just loved Rowenta’s irons. But the last two given to me as a gift from my children quit heating before one year goes by. First one I sent back to my daughter who bought it at Jo-Ann Fabrics and this one was bought at Lowels in New Bern, N.C. Why, this is terrible and my daughters said they’ll never buy another one for me. You tell me why, someone else or another country making a cheaper grade of guts inside and just won't last more than a year. I'll send this one to you if you need and you tell me why. I can't believe that Rowenta would have anything to do with cheaping out on what was the best iron on the market. Sorry, I have to go to another iron if you can't tell me why. I've been a loyal customer for 51 years of married live and a sewer of six kids. I love to iron and have always loved Rowentas. Let me know if there is anything I can do to make this right. Thanks for the typing ear.

I was ironing a shirt with my Rowenta iron, when flames shot out of the base of the iron near the place where the cord connects. I quickly unplugged the iron. The face of the iron was burned, and so was my wrist.

I have a top of the line Rowenta Iron (cost $150.00) that has given up the ghost after 18 months. It spits out brown liquid and particles as well as leaking water from the bottom of the iron all over everything I try to iron. I am a quilter and a good iron is very important to me. This is a piece of junk. My cheap Panasonic iron does better over many years. I called to see what recourse I had and all I got was a very indifferent person who said I could look up repair centers on the Internet in my area. What a crappy customer service, and no backing of their product. I guess they don't want my business or any business of the many quilters and quilt shops that I deal with as I will spread the word as far as I can take it. I would like a replacement or repair at Rowenta’s cost. Right now, the iron just sits on a shelf in my closet as they just don't respond.

I purchased a Rowenta Steam Iron and it spits and leaks. I contacted Rowenta and after 4 months, the problem is still unresolved. I finally gave up and will purchase another iron, but not a Rowenta. The problem with this particular model has been identified by other users on the internet, so Rowenta must be aware of it. Because of this, I am left with several spoiled quilt projects, staining them and I was just very frustrated.

My Rowenta Advancer iron (not cheap!) will not heat up and also leaks. After reading the horror stories on here, I am not going to bother to contact Rowenta. It seems they know their products and don't care! No more of these products for me.

I purchased a Rowenta1700 Autosteam iron approximately 4 hours ago. My first attempted use I couldn't get the iron to heat up. The auto shut-off light blinks continuously with no stopping. I followed the suggested 'trouble-shooting' technique and all I accomplished was to get the water out by leakage. I will, most certainly, without hesitation, be back at the Target store tomorrow. Maybe a Shark iron is the answer. I’m a very dissatisfied former Ronwenta owner!

Rowenta iron Model DX8800, made in Germany 3807. Purchased approximately on August 2008 for $85.0 on Macy's State Street Chicago, IL. Date of incident: February 5, 2010. Product was in use, ironing shirt with a setting for Linen/Cotton Steam. Flames shot out from the cord (in portion covered by cord support). Iron was sent back to company and the company says short was caused by overflexing of cord. I later sent letter showing how overflexing of cord was caused by their design and not customer use but received no response. The company refused to replace or refund the item.

I was ironing my shirt when all of a sudden there was a spark. Flames shot out out of the iron, burning me on the right wrist.

I am on my third and last Rowenta Iron. The first one sparked when turned on. The second one would only work when the cord was in a certain position and now the third one has burnt many shirts and stained shirts when the steam is used. I would like to send all three back to the company.

I bought a Rowenta iron 2 years ago, thinking I had made a good consumer purchase. Much to my shock, about 6 months ago the iron wouldn't heat up. The light blinks and the iron does not get hot. I am surprised that as consumers we are taken by paying more for something that is junk. Never buy a Rowenta again. I can't iron anymore. I am wasting my time and now I have to purchase another iron.

I will never recommend a Rowenta iron to anyone and obviously never purchase another one again. Three strikes, you're out. I wish there was some way of letting the manufacturer of the Rowenta steam iron know my frustration and loss of money! I am out approximately $220.00 for the purchase of 3 Rowenta steam irons.

After only two years of owning this item, it leaks tablespoonfuls onto my clothes when I am trying to steam them. The water runs out of the steaming nozzle. It also spits water while running. I’m very disappointed in Rowenta. It has ruined my two tops and a pair of pants as they now have large water stains on them.

I have a model DZ9080. I purchased it around a year and a half ago at Bed, Bath & Beyond. There was a good rebate deal. I was impressed with my iron, and got one for my mom and sister.

I am a long time Rowenta user, my first Rowenta was stolen from the hotel we were staying. I purchased the Advancer as a replacement to the stolen Professional2. Two weeks ago the Advancer started leaking and now as I try to iron my pants for work, it is not working at all. The yellow light is flashing but it will not get hot.

Iron quit working, I thought I would see if I could repair it. Since my wife read about the fire hazards associated with the iron, she would no way use it. I disassembled the iron for my own curiosity. What I found was alarming. The power cord was held to the iron's base with a clip that was supposed to keep the cord from moving while in use. The clip was so tight that it severely pinched the power cord. When the cord was moved during use the cord rubbed against the clip. After a prolonged period of use the individual wire strands broke. As more strands broke the remaining strands were required to carry the power needed to operate the iron. Also, as more strands broke, heat was generated to the point the iron would catch fire. Upon further inspection of the power cord, I found the neutral wire (white) was charred black, probably moments away from a fire.

I bought a Rowenta iron last October 2009. It worked for a few months and then I started to have trouble with it. The heat seemed to be clicking off. At first, I thought perhaps it was me, but now I know that it is not. It also leaks and the steam part of it does not work anymore either. I have always been careful to empty the reserve and never leave water in there when it is not in use.

I purchased a 2nd Rowenta steam iron after the first one stopped working because of the "so-called" good reputation. I also thought maybe I just got a lemon. I had the same problems with the 1800W steam iron. It leaked and the electrical cord at the base of the iron causes the iron to go off and on, the connection is broken. Both of these irons were very expensive and neither one lasted more than 3 years. It will cost more to send it to be repaired than to buy a new iron.

The situation was with an iron - A Rowenta DE880. This occurred on 08/20/10. My wife plugged the iron in and within seconds it spontaneously burst into flames, spewing fire and plastic from the cord. Because she was standing next to it, she was able to beat down the flames before any damage occurred to the house. The iron is taken care of, the cord was never damaged nor wrapped around the iron and looked brand new prior to this event.

I bought a Rowenta Effective and it leaks all the time. I have only used tap water, as recommended. It caused some of my fabric to bleed, which ruined my project! I paid a lot for this iron and thought I was getting a reliable companion for my sewing--and now, I feel unsafe. I will be contacting Rowenta though I know they won't do anything about it. I really don't feel like the iron is safe any longer. I can't believe that I left it plugged in and trusted it with the safety of my family.

I plugged my iron in, within 2-3 minutes the iron was heavily smoking. I unplugged it and placed it in my bathtub. After opening a window, I realized that the iron was still smoking and put it outside. I poured 3 glasses of water on it. The smoke continued. I went and put water in a large bowl and put the bigger part of the iron in the water and it finally sizzled out.

I have had 2 Rowenta irons which continually spit. I contacted Rowenta and got waltzed around with all kind of reasons. They ultimately blamed me for not using the correct water and many other reasons, all putting the responsibility on me. Rowenta suggested I send the iron to their repair facility. I refused to do so since it would have cost me more for packing, shipping, and repair. A friend of mine who is an expert on steam irons took the iron apart and found that the o-rings in the iron had been installed wrong as evidenced by their crumpled appearance. It would have been impossible to have the o-rings performing any useful function. This clearly was a manufacturing defect which allowed the iron to leak and split. With all of the complaints against Rowenta, one would think they would have investigated further rather than place the blame on the consumer.

My husband purchased a Rowenta Selective Iron in 2008 and everything was working fine other than the leaks other people on the complaint board is posting. But my situation is a little different. I was using my iron and it starting smoking, and immediately went up in small flames. Luckily, I was able to get it outdoors and put it out. My first thought was what if my child was using it and panicked. So of course, I had to purchase another iron, but it was not a Rowenta. I swore by your products before this, but this is beyond a little water on the board.

I purchased a Focus Rowenta iron on 5/14/10 and after using it about two months, it started spitting water out the holes as I ironed. Everything ended up wet and had to be hung to dry. I am not a happy customer since I paid $71.99 for the iron after my discount. I have not had any damaged items yet but would like a different iron. I do have my receipt.

I bought a Rowenta iron, which I thought should last at least 5-plus years since I use it so infrequently. The thing has been a nightmare!! Not only does it leak over everything you iron, it scorches clothes on whatever setting. I am so disappointed since I have heard so much about Rowenta.

I purchased a Rowenta DZ5080 Iron in 2007. For the past year, the iron has been leaking from the base. I will fill it up with water to use the steam function, and the next time I go to use it, it is empty or sitting in a puddle of water. From an economic standpoint, the iron cost me $90.00, and does not work properly. It can still work, but it should not leak.

We have/had a Rowenta 1700W Max, model number DZ5080. It has always leaked. However, this morning while my husband was ironing a shirt, it started to smoke, crackle and then it burst into flames! He threw it onto the floor and quickly unplugged it. Thank goodness he was not injured and that he was standing right there, otherwise it may have started the ironing cover on fire and then spread throughout our bedroom/apartment.

I paid a fortune for my Rowenta iron, and it leaks (certainly more than I have ever spent on an iron)! Every time I fill it prior to ironing, it pretty much empties right out! All over my board, the clothes I am about to iron and the floor, it leaks right from below the cord where it's connected to the iron itself. And then sometimes, it pours out brown rusty liquid and has stained two of my favorite pieces of clothing. I have tried to get on to the Rowenta website to get a number to call and complain and their website is useless. Seriously, when you buy an iron, there is really only one true function that it needs to perform--and that's to heat up and iron. Mine drenches and stains, and now barely heats up at all. I feel totally ripped off. And I have no recourse.

I have purchased 3 Rowentas and all have burnt out within a year of use. I will never buy another one again. Three strikes, Rowenta's out!

I bought 3 Rowenta Advancer irons in the last 3 years. I wrote Rowenta and told them that all 3 stopped heating in a very short time frame they wrote back and said it was nothing they could do. These irons are not cheap and the company didn't offer any help with the issue. These irons cost me over $300.00 total.

With great interest, I have read the above comments on the overheated Rowenta iron. Two days ago, I experienced the same thing. I had plugged it in and it had water in the storage tank so I could steam iron the article of clothing I was going to wear. In 10 minutes that I had plugged it in, waiting for it heat up and preparing my article of clothing for ironing. I first noticed a smell of smoke which I did not associate with the iron as it was clean and just plugged in. It has a heat control and auto on/off switch. I checked my kitchen as I thought I might have left something on.

My second Rowenta iron leaked and stopped working after exactly a year. It stained my clothes.

I bought a Rowenta 1700 steam iron last August. By November it had overheated and burned my ironing board cover instantly. We figured it was just a fluke so we exchanged it. That one lasted until the end of May when it started smoking and melting the plastic housing. At this point, Best Buy would only exchange the iron because it was beyond their store warranty period. I was certain that Rowenta would take care of the problem and I was willing to put up with the hassle of sending it back, etc. WRONG! I emailed Rowenta's customer service about the problem and requested permission to return the iron. Their response was that they do not refund or exchange products. There was no concern about the fact that these things could have burned down our house, perhaps killing members of the family. They didn't even acknowledge my concerns!

I purchased the Advancer Iron and absolutely loved how it worked. It lasted about a year, overheated, popped and then never heated again. I foolishly thought it was a fluke and purchased another one because it was out of warranty and sure enough about 14 months later the exact same thing happened. I would never purchase another Rowenta again. These irons were $120 at Bed Bath & Beyond. After purchasing two, I still do not have a working iron and am $240 poorer. Luckily, I did not get burned as others have stated. I am convinced that every one of these irons are made to burn out after about 14 months.

Flames were shooting out from where the cord met the iron. It was a good thing I was standing right there to disconnect the iron. I shudder to think what could have happened. Loss of iron.

I purchased 3 different Rowenta Irons from Macy's in Memphis. Within 6 months of use, the iron failed, sputtering brown water and the green light staying on and the iron doesn't heat. I paid to have the second one fixed after I finally got someone at the company to tell me where to send it. The repair cost was $49. The latest one I bought was the Rowenta Advancer. It stopped heating. Macy's would not exchange it even though it was under warranty. I sent it to the repair shop suggested by Rowenta and the mailing cost was $10.

This is the 3rd steam iron from Rowenta. This one is very expensive and have had trouble since I bought it. It will not heat up. The green light stays. The red or yellow light is never on. Where can I get it repaired in Cincinnati, Ohio?

The brand new iron falls over repeatedly. The first time I used it, it fell and burnt the carpet. The second time I used it, it fell on my hand giving me second degree burns and sending me to the hospital ER. These burns caused me to develop phlebitis up to my elbow. I finally figured out that the cord gets kinked and holds the iron's base as much as 3/4 inch off of the table. I sent pictures and the "flawed" iron back to Rowenta. Mr. S calls me to say that my iron is not flawed but it is damaged as it appears to have fallen!

I am looking at 4 Rowenta irons that have become so very worthless. They do not produce adequate heat and they drain large blotches of water when in use. I have foolishly repeat purchase of these irons, being brand loyal and holding the myth, that they are better than the rest.

As a quilter, I have used Rowenta Professional irons for about 15 years. I like the weight of this iron. However, I have always been aggravated that even though Rowenta advertises right on the box that they don't leak, every one I've had has leaked as many as 2 times a year. After awhile, water pours out the bottom and then I foolishly would buy a new one.

I bought a Rowenta steam iron a couple of years ago, model DX1700. It is the worst iron I have ever owned. Believe me, I have done a ton of ironing in my life. From day one, I haven't been happy with it. I went to the Rowenta website to look at the troubleshooting guide and it suggested that the solution for the red light going off and on was perhaps it needed cleaning so we cleaned it and then it was worse then ever. Just as the iron heats up and the red light goes on, it goes out again and cools the iron. Today I tried getting to the Rowenta website 4 times and the site just locks up. I just now threw the iron away because about an hour ago, I purchased the classic Sunbeam. I will never recommend Rowenta irons and will only bad mouth them!

Rowenta DM890 steam iron - Up until now, it was a fine iron. It was seldom used as I send out most of my shirts/slacks for professional cleaning. My parents are visiting for a while and my mother began using the iron. Loud pop and sparks coming from the base of the cord. I paid lots of money for this iron. Glad I have a standby Black & Decker that I've owned for about 10 years. I wasted $120.00 for about 2 years of gentle usage.

Iron model, SM 6200, bought new - This iron has been gently used for a year or two and is in new condition. We were shocked (and very lucky) when this iron sparked and caught on fire. As mentioned by others, the cord sparked and shot out flames near the base of the iron. My husband was holding the iron when this happened and reacted quickly and appropriately. Had he stepped away, we would have had much more damage. I called Rowenta and they had no interest in any possible defects and refused to replace the iron. We are going back to Black and Decker. At least they care.

I was using my iron, and flames short out of it, burning my iron cover and could have burned my long hair had I been closer. If no one had been in the room, it could have caught the house on fire! I sent it to Rowenta with a call tag that they provided, and they sent it back stating that it was my fault that the copper wires parted and my use with the cord is what caused it! I only used it as I have all my irons. I feel an investigation should be done with this iron and it should be taken off the market. It is a real danger to the consumer.

While I was ironing my shirts with my Rowenta DM 890, I heard a loud pop. I saw sparks coming out of the cord close to the handle and saw black particles and sparks flying around. I immediately turned of the iron. The cable was basically burned close to the handle bar, a clear sign that there was a short. Having read similar comments, it seems that this is a dangerous design flaw.

On November 10, 2009, while using my DZ1500 Rowena Auto steam iron, the cord support caught on fire. The iron first began to smoke and then flames began to shoot out from the cord support. The iron is approximately two years old. Fortunately, I was able to quickly put out the fire without any incident, but I thought it was important to bring the matter to Rowenta's attention. In the approximately two years that we have owned the iron, we have used the iron in accordance with the instructions that came with the iron. At no time did we use the iron improperly.

My husband wanted to buy this iron. It was on sale for $80. I had a Sunbeam Iron that I had no issues with, had it for about 5 or 6 years. He said he heard these were great and after all, you get what you pay for. Well I have had mine just over 2 years. I iron about 1-2 times a month and this thing leaks like crazy. Sounds like it is shorting out every time I use it (pops and crackles) and last night, it simply stopped working. I guess you really do get what you pay for, huh?

I have the Rowenta reservoir iron called the pressure iron and steamer. It has leaked water and sounds like a popcorn popper when I tilt it to iron a garment. It leaks terribly. I had another Rowenta (regular iron) and it leaked also. What made me buy another one? I don't know why. I have a friend who has the reservoir iron and she loves hers but two Rowenta's that leak, well that's enough for me.

I am writing because I have a complaint against Rowenta. I purchased an iron that cost over $130.00. I explained it to the customer service person on 09/10/09 and was told that it didn't show where I had called before and was told that I would be getting a prepaid return label that never came. This company seems to have a problem with documenting information when you call about their products. I would like to have them fix my iron or issue me a new one. I would like to have a copy of this sent over to the BBB to show that they can be listed in the paperwork for not honoring their product. I really can't afford to keep buying the same thing over and over. The iron won't get hot. This company lied and said they were going to send me a prepaid return label which I never received.

Rowenta steam irons leak lots of water out the bottom. I haven't been able to find a way to contact them. I've read many similar complaints about this product. Consequently, I do not recommend the purchase of this iron as it leaves ironed items spotted with lots of water and takes too long to iron b/c one is constantly trying to iron out the leaks.

I have a Rowneta Professional Iron Model# DM890. I have had it for about 6-9 months. I plugged it in and turned it on this morning at 5:45 am and started to do ironing for the day. My children and husband were still asleep. Thank God that I did not walk away from the iron today. While ironing, I heard a pop. I jumped, stepped back. The iron then had a spark and then caught fire, white and blue flames coming out of the bottom. I screamed, my husband ran in and I quickly unplugged the iron. This put out the fire.