Rowenta Steam Irons Reviews

I purchased a DW9280 steam iron August 18, 2022. In July 2023 the iron ceased to function properly. Still under warranty. It was replaced with an iron with fewer features and I was told I only had the warranty from the first purchase which had expired. On top of this iron being $20 cheaper when I received the replacement than my original purchase, it is 1.5 pounds heavier and does not have a water spray function. I'm upset, have a sore wrist and feel poorly treated by Rowenta. The product is inferior and the lack of warranty is upsetting. I bought the first iron because it was advertised as made in Germany. The replacement was not. Overall I would rather go wrinkled than ever buy a rowenta product again.

I should have known better after the junk Rowenta iron I bought in 2016. Somehow I managed to let myself get caught in the hype last year. Spent a lot on their top-of-the-line. It would make a better colander than iron. Leaks like a sieve. So they fooled me twice. Won't happen again....ever!

My $200+ machine is unusable because of an irreplaceable cartridge. The customer support basically said that they no longer produce these cartridges and were sorry for the inconvenience. Horrible policy on their part. Btw, the machine's warranty expired just a few months ago.

I purchased this expensive iron just over one year ago in June 2020. Whilst within the warranty period, the steam stopped working effectively. This was one of the product's most vaunted properties. It was repaired within warranty but when using the iron, it was not heating up sufficiently, leaked water constantly over the clothes. I have kept the steam holes clean and tried numerous different electric outlets. When standing on its own and not heating, the entire water reservoir leaked out from under the soleplate. Rowenta have refused to answer e-mails or acknowledge my request for advice. My $20 'spare' iron works much better than this expensive, over-priced product. Avoid if possible. There are better, cheaper options on the market.

Rowenta 1830005479 DG7530, Compact Steam Station, 1800 Watts, Dark Green. This is my second. The first worked great for many years and still works, I simply decided that the first version did more steam and did not get hot otherwise. I wanted to try the new version. I purchased it on Oct 2020 and used it maybe once a month or less. It stopped working 18 months after purchase. The warranty is for 1 year but I paid over $400 for this iron. I phoned the company and we chatted about the warranty and they told me to submit receipt and take a photo of the bottom of the iron and send it to them in an email. I did and they responded (I believe it was the same woman that I spoke to on the phone) that it is no longer under warranty but they'd be happy to send me the address of a service provider to get it fixed at my cost.

We paid £74.99 for a Rowenta iron and after just 4 months (used in accordance with the instructions) it was leaking water. Rowenta refused to offer a replacement or refund, instead offering to repair the iron - this would take between 3 weeks and 6 weeks! No replacement in the meantime. I asked what we were supposed to do for an iron for this time and they had no interest in answering. I even wrote to their MD but just ended up with the same response with the exception that they incredibly offered us a discount on the purchase of another Rowenta iron!!!! A poor product and truly awful customer service. PLEASE AVOID THIS COMPANY AND MAYBE IT WILL CHANGE ITS ATTITUDE.

I purchased a Rowenta Steamforce Iron on May 8, 2020 from Bed Bath & Beyond. This was a big mistake because it leaks and the customer service is extremely poor. I own the Rowenta Master Valet IS6300 Professional Grade, Clothes Garment Steamer and had a good experience with it although I only use it occasionally (less than 1X/month).

Recently I purchased an expensive fabric, wanting to touch it up with the iron which leaked hideous BROWN WATER over the fabric. This has happened many times before but not to fabric this expensive. Tefal irons are way better, the steam is way more powerful. Extremely disappointing.

I have bought 2 Rowenta Steam Irons in the last 4 years. The latest being less than a year ago. Both have failed. They both leaked water, and neither will heat. The Rowenta brand is marketed as a premium German-made product, at premium price. I would say that this is far from true. Short warranty, high price and high failure rate. Shame on me for buying this defective product twice.

After I contacted Rowenta and they would not sell me or provide a spray pump and stated it had to go to a service center for repair, I replied. Why would I send it in for repair? This is my second rowenta that I purchased at my wife's request. The first one leaked water and she insisted I buy another. The second one had problems with the sprayer. Now you say I cant purchase the part and have to send it to a repair shop which would probably cost as much as a new Iron. The only reason I would try to fix it is my wife says that rowenda is the best. Certainly not from my experience. Before I got my first rowenta I was using a sunbeam turbo steam GCBCS_212 iron that still works great at less than half the cost.

This is my 2nd Rowenta. The first one I bought and the 2nd was a gift. Both were horrid. Auto shut off quit working within 6 months on both. Both leaked water no matter how full or empty it was. Burst of steam was always grainy with sand like and put marks on many white shirts. Both were expensive, too expensive for all the problems. Both were self clean quit and never did work right. See above remark. The company's customer service was very poor. If I could give less than 1 star I would. Even that is too good.

Have had this Iron for several years, today while ironing, the base started sparking inside the water canister and flames appeared out the sides. How could you ever trust this company again with an auto shut off iron that catches fire while using? This could have been a disaster in the making. Rowenta use to be a reputable brand but now I am thinking differently.

I purchased a Rowenta Perfect steam over two years ago but unfortunately it started throwing out brown sandy granulates. (Would like to know if anyone know where I can get it services?) Thought this was a good life for how much I’d used it. I decided it was time to replace so I thought an upgrade to the Rowenta Silence Technology would be better but am so disappointed with its performance???? thinking 6.5 bar would be better than 5 bar. Unfortunately this was so not the case. Very disappointing for the cost of if. Also, I know it’s only a little thing but there was not Velcro strap to keep the cable tidy????

Received iron for Christmas 2018. After six months started leaking water which in turn dropped on my leg and burned me. This is my third iron and they all leak. Customer service will not respond to emails even after they give you a case number. You never hear from them. Terrible iron and service. Never purchase a Rowenta if you want a good iron. This is my last Rowenta.

Granted, my iron is between 12 & 14 years old. And, until this recent incident, it had worked pretty well except for some minor spitting and hissing from the water well. What I also learned is to always read your owner's manual even if you have owned similar products over the years. I grew up using distilled water in my irons and was completely unaware that the recommendation is now for tap or spring water.

I like the iron, but I now have had to repair the power supply cord inside the base of the unit twice. Noticed the iron would not stay hot all the time and when I wiggled the cord going into the unit, the overheat light on the same circuit, would flicker. When I took off the base, I found one of the wires had burned inside the insulation. Removed about 3 inches of the wire and rewired using wire connectors. Worked for about 2 years, and it just recently did the exact same thing. I don't believe the power cord is rated for the 1700 watts.

On 5/24/19 I checked the internet for any recalls to find out if anyone else had the same problem as I had and yes there were hundreds! I owned a Rowenta DW 5080 and as I was ironing the iron was on fire on the inside and I could see through the front how bad it was burning where the water reservoir is, I called the Rowenta customer service and talked to a very rude woman (I did take her name) on the phone. She said she had never heard of such a complaint and no recalls. My warranty was out after 5 years. She never asked me my name, I then read her the numbers and the date on the iron. Said made 06-13 (that’s the date it was made). So she said to me ...."And by the way you aren’t getting a new iron."

I have purchased three Rowenta steam irons during the past 8-9 years. Yes, I know, call me crazy but I thought I liked the brand. I overlooked issues with the irons such as leaking, turning off on its own, and finally, not working at all. I followed the approved cleaning directions after each usage and it still did not prolong the lives of the irons. My last iron, model DW5080, recently stopped working after about two years. I spoke to a customer service representative manager about a free replacement and was told if I did not have a receipt (which I didn’t, but should have after three purchases) there wasn’t anything that can be done other than providing the contact information of a service center for repairs, at my cost. Needless to say, I am very disappointed in Rowenta and will never purchase any of their products, ever.

I buy a Rowenta iron every year. It begins leaking after a few months, then it just DIES after a year. It’s been quite a few years. I really like the iron, hence the two stars, but for $100 range iron, it should last more than a year, plain and simple. I feel very foolish buying it again and again, but I really like it.

I purchased this Rowenta steam iron DW9280 about a year ago, after about 6 months it stopped steaming. I tried the self clean option but nothing. When I called Rowenta, they suggested I use partial spring water even though the manual specifically says not to. I was told there was nothing more they could do to help me and referred me to a repair dealer a 100 miles from my home. When I called the dealer, it would cost me $100 to repair. I bought this iron because of the reputation of Rowenta and was disappointed they don't stand by their product.

Over the last number of years I have purchased 3 of the same model iron, only to have it begin to leak out of the bottom corner of the iron. Fortunately, I have returned to the store to exchange the faulty iron for a new iron. Today, after leaking began on yet another iron, I called customer service and was given an interesting reason why this could be happening. She said that if I don't de-scale the iron every two weeks this could happen. She also said that perhaps I should mix spring water with the regular tap water even though the instructions clearly state to use tap water only. I think both reasons she gave for the possibility of leakage were an excuse for an inferior product. These irons used to be so good that you could have one for years.

I purchased this Rowenta (SteamForce) a year and a half ago thinking I would get one that would last. I quilt and this is my third Rowenta in 8 years. Tonight all it would do was make a very low humming sound, no heat, and the dial would not light up. It is on a surge protector. I'm very disappointed in this product. I'm not sure I want to bother sending it back to the manufacturer and pay shipping only to have it go out again.

I bought my iron approximately a year ago. Although it was expensive we believe you get what you pay for and the iron worked great until the other day when it would not turn on. I had it tested and was told the cord malfunctioned, at which time I contacted their service dept and requested a new cord. I was told I would be responsible for the replacement part. I think we had our last iron for 15 years without a problem. Guess you do get what you pay for! Never Again!!

These high price steam irons do not perform as advertised. Three steam irons failed in less than ten years. After sale service almost does not exist. Customer service totally unprofessional. Very disappointed with the product, quality and after sales. Many other manufacturers sell steam irons with same features and longer warranties at almost 1/3 price. Do not recommend the steam irons.

Iron does not have a good cleaning design. It does not allow the calcium build up to discharge fully, therefore every time you iron it will expel build up on first steam burst. Also leaks at bottom of plate. Sent to authorized repair by Rowenta and still will not stop doing this. I called Rowenta and basically she told me I have to clean it more than 3 times before each use or use a different brand of water. I followed directions to a T and watched video on YouTube. Still expels calcium or dirt. Terrible iron for money and extremely BAD customer support or service.

When this iron worked it, worked wonderfully, when it worked. It could steam press a cotton button down oxford shirt or pants like the dry cleaners. But this is my 4th Rowenta and like the others, it starts with that articulated power cord connection on the iron. Cuts off and on while you are using it. You think it’s working until all this water starts to spill out. Now the iron will not heat up, just makes a ticking sound and the lighted settings you chose for the type of cloth you are pressing just blinks, all this after you wiggle the power cord into some position to get the thing to turn on at all! This seems to be an ongoing problem with these irons, you’d think by now Rowenta would have redesign/re-engineered this problem after all these years. An iron that cost as much as this one such last more than 2 years.

I purchased this like most people on this review string having previously had a Rowenta iron for many years. However, I am just really disappointed in my last purchased. Rowenta DG8520 Perfect Steam 1800-Watt Eco Energy Steam Iron Station Stainless Steel Soleplate, 400-Hole, Purple. I took the first one back as it was faulty - saying it was empty. Second one exactly the same problem. Have purchased another manufacturer now. Can't believe it had exactly the same fault. Don't buy this product till they sort out this obvious problem.

Do not buy Rowenta products, my steamer had a leak (not visible) and got completely calcified outside. The thing is entirely broken after 3 years. I opened it to see what was going on and if I could repair it and I found that (See picture). The temperature sensor was broken, most probably because of the contamination or something. Several screws were stripped due to the severe calcification and they teared when I tried to unscrew them to access the boiler. I sent the picture to Rowenta asking where I could buy another steamer, they told me I voided the warranty and that I had to bring it to an approved repair center. I am throwing this in the garbage. http://tinypic.com/r/16ar47t/9

Rowenta Pro Precision Microsteam 400 - Steam trigger quit working after 3 years. My friend had the same problem. With only a 1-year warranty on an expensive iron, I think I will search out another brand to replace it. I don't know the cost of repair yet, but will fill in the blanks after I take it locally to a small appliance repair shop. Always save the receipt when purchasing a Rowenta!!! I purchased through Amazon.

Rowenta stole my money on this iron (Rowenta DG8430 Pro Precision 1800-Watt Steam Iron Station). $200 I might as well have ripped up and flushed down the toilet. I have owned two Rowenta steam generator irons that were wonderful. So I bought a third. Immediately it would not steam. My husband found a hunk of sponge in the water works and removed it. Then it steamed for 2 months and stopped. I called Rowenta customer service and got a very unpleasant clerk. She told me I was using the wrong water. I changed the water, still no steam. I called again and was argued with and given the runaround. Eventually they gave me an address to mail it to a service center in Michigan. I sent it in, it was gone for a month, and was returned steaming. It steamed for a month and stopped. Same drill, I called, got snotty condescending response, kept advocating and eventually got another address to send it in. I sent it in.