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Ring vs. Brinks

Profile picture of Jessica Render
by Jessica Render ConsumerAffairs Research Team
Brinks Home Security™

Compare Ring and Brinks

Both Ring and Brinks are home security companies that let you monitor your home through an app on your smart device. The two companies differ in regards to price, Wi-Fi dependence, professional installation and contract length. Ring is the cheaper of the two, has no cellular backup and requires no contract, while Brinks offers professional installation and is 4G-powered.

Installation and cost

ring logobrinks home security logo
Installation typeDIY or professional via X LineDIY or professional
Installation feeNone if DIY$200 to $450
Upfront costEquipment ranges from $60 to $1,010$199 to $699
Trial period30-day free trial of Ring Protect Plus30-day risk-free
Contract termsNone; discount for prepaying annually36 months
ring logoDIY or professional via X LineNone if DIYEquipment ranges from $60 to $1,01030-day free trial of Ring Protect PlusNone; discount for prepaying annually
brinks home security logoDIY or professional$200 to $450$199 to $69930-day risk-free36 months

Monitoring plans and pricing

ring logobrinks home security logo
Monitoring price rangeFree self-monitoring; $3 - $10/month for professional monitoring$39.99 - $49.99/month
Monitoring optionsProfessional or self-monitoredProfessional
Self-monitoringFreeNot offered
Upgraded self-monitoring$3/month to store recorded videoNot offered
24/7 professional monitoring$10/month$39.99/month
Upgraded professional monitoringNot offered$49.99/month
ring logoFree self monitoring; $3 - $10/month for professional monitoringProfessional or self-monitoredFree$3/month to store recorded video$10/monthNot offered
brinks home security logo$39.99 - $49.99/monthProfessionalNot offeredNot offered$39.99/month$49.99/month

Security equipment

ring logobrinks home security logo
Wired or wireless?BothWireless
Camera optionsIndoor and outdoor camerasIndoor and outdoor cameras
Video doorbell
Control panel
Motion sensor
Entry sensor
Glass break sensorWith Alexa-enabled devices
Keychain remote
Siren
Panic button
Yard sign
ring logoBothIndoor and outdoor camerasWith Alexa-enabled devices
brinks home security logoWirelessIndoor and outdoor cameras

Smart-home features

ring logobrinks home security logo
Smart locks
Smart lights
Smart thermostat
Garage door controlWorks with Chamberlain garage door openers
Temperature sensor
Water sensor
Smoke detector
CO2 detector
ring logoWorks with Chamberlain garage door openers
brinks home security logo

Technology

ring logobrinks home security logo
Mobile app
Mobile app monitoring
iOS rating4.53.8
Android rating3.72.9
Notification/alert optionsPushPush and text
Home automation capabilities
Voice integration
Amazon Alexa
Google Home
Other integrationsApple TV integration
ring logo4.53.7Push
brinks home security logo3.82.9Push and textApple TV integration

Reputation on ConsumerAffairs

ring logobrinks home security logo
Overall star rating4.14.24
Verified customer reviewsRing reviewsBrinks reviews
ring logo4.1Ring reviews
brinks home security logo4.24Brinks reviews

All information accurate as of publishing date.

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    Ring Highlights

    Founded by Amazon, Ring is a new, affordable security system that lets you monitor your home or business remotely from your phone, tablet or computer. Although Ring systems are among the least expensive and easiest to use on the market, Ring is completely dependent on Wi-Fi and has no professional installation options. The products Ring offers let you control your lights and locks remotely. Ring has several voice integration features, including Google Assistant, Alexa and Apple HomeKit.

    Ring plans

    • Ring Protect Free: This plan includes motion-activation notifications, video streaming, intercom features and theft protection for life. There is no cost for Ring Protect Free, and you cannot record video with this plan.
    • Ring Protect Basic: The Ring Protect Basic package offers all the features of Ring Protect Free but adds coverage for one camera and the ability to save and share videos.
    • Ring Protect Plus: This package offers all the features of the Free and Basic plans but adds coverage for all recording devices at a particular address. The cost of Ring Protect Plus is $10 a month.

    What Ring customers say

    Ring customers describe the system as easy to install and easy to use. Many say they like the pricing of the equipment and that it helps them feel safe. Some customers describe issues with camera connectivity, but overall, reviewers say the devices work as promised and deliver clear video picture quality.

    Very highly satisfied with Ring, get notified of surrounding issues in my area, And when someone is near my home, even when I am not home, away at work, vacation and etc. I love the device and it isn’t super expensive either. Makes you and your family feel safer regardless of your [n]eighborhood.”

    Tara of Grand Ledge, MI

    Brinks Highlights

    Founded in 1859, Brinks is a well-known, well-established security company that offers professionally installed home alarm systems as well as easy, DIY security kits. Although Brinks customer service and products have good reviews, all Brinks customers must sign a three-year contract, and cancellation is difficult. The products Brinks currently offers have excellent smart-home capabilities that let you control your lights, locks and thermostat remotely.

    Brinks plans

    • Smart Security Essential: This package includes a color LCD panel, smart-home integrations, pet-immune motion sensors and video footage of your home. The cost of Smart Security Essential is $39.99 a month.
    • Smart Security Complete: This package offers all the same features as the Essential package, but it adds the ability to record video. The cost of Smart Security Complete is $44.99 a month.
    • Smart Security Ultimate: This package offers the same features as the Essential and Complete plans but includes more sensors and professional installation. The cost of Smart Security Ultimate is $49.99 a month.

    What Brinks customers say

    Customer reviews describe the Brinks team as professional, polite and friendly. Overall, customers seem to be happy with the system. It’s worth noting that complaints about the time it takes to resolve issues do pop up in reviews.

    I had a great experience with my new camera being installed and signing another contract for 3 years. I have no complaints [with the] service or the product. I highly recommend. They delivered as promised and the customer service was very professional and fast service.”

    Kirstie of Cincinnati, OH

    Bottom line: Ring or Brinks?

    Currently, Ring is one of the cheapest options on the market. Though Brinks has high-quality products and well-reviewed customer service, it is hard to justify the price when there are more inexpensive options like Ring on the market.

    Still, customers in remote areas may need to go with Brinks. Ring security systems do not have cellular backup if the Wi-Fi goes down. That could create big problems for those with unpredictable service or those without Wi-Fi access. If you need your system professionally installed, Brinks is the only one of the two with installation services.

    • Ring is best for customers who want the lowest price with no contracts and self-monitoring.
    • Brinks is best for people who want to work with an established security business and need cellular backup in case of spotty Wi-Fi.
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    by Jessica Render ConsumerAffairs Research Team

    As a member of the ConsumerAffairs research team, Jessica Render is dedicated to providing well-researched, valuable content designed to help consumers make informed purchase decisions they can feel confident making. She holds a degree in journalism from Oral Roberts University.