Republic Services Reviews

I liked Republic Services. They never gave us a hard time about the trash, seemed to always pick it up on time, and they never left stuff behind. I thought they did a good job. Not sure why we are dropping them.

Our trash man Brian ** is great. Always positive, happy, and patient.

Miles does an amazing job picking up our trash on every scheduled day. If for some reason he will not be able to pick up the trash, we are informed on Facebook book by him. We really appreciate his loyal service.

Poor customer service and their Senior Advisors are liars. Their company is worse than Comcast's. They have missed 4 pickups in the last 2 months. Their people say it will be today, tomorrow. All lies. They promised a credit, even sent an email stating it was applied. All lies. Their Call Centers are over seas, with poorly trained technicians with no autonomy. I've spent countless hours just trying to get my trash picked up.

My pickup has been missed 3 times in the 6 months. Each time, they say they will come back the next day. Nothing happens. And yet I still pay them as though they did the job.

Low integrity company with low integrity customer service. Consistent price hikes with no warning. Frankly, it’s upsetting they are still in business. The company is a joke. Their leadership is a bigger joke.

Trash not being picked up, this is day 2 and they say truck is in the area, NOT. However they sure do expect payment when due. Republic services has changed and not for the better, price increases. Poor service.

Let me know at 08:30 pm not picking up my trash, seem to be the same today, dump it myself, time for a new company.

Bill started at $90 a month, our last bill was $180. They've been charging a $9 cleaning fee every month when they have never power washed our dumpster, not once. They won't reimburse us, saying "you should have called and told us you wanted that service" - WE ARE LITERALLY PAYING FOR IT. It's been 2 years of them scamming us, stealing our money without providing services, and nickel and diming us. Poor customer service, they won't call you back. This company is unethical; they put profit over their customers. We are canceling our contract because it will still be cheaper in the long run using a different company. Beware of this company unless you like hidden fees, price-gouging, and services not provided that you pay for.

Insane price hikes. No notice of any price hikes. $60 fee to cancel services. Rotten scummy company. Feels like I'm dealing with Spectrum Internet but worse. They locked me in and then never stopped jacking up the price month after month, and when I wanted out, they said "Guess what, we have a fee for that". How does it cost $60 to come get a trash can that I already paid them to come get on the same day that I already paid them to come get it. At the end, I'm ashamed to say I was paying over $200 for 3 months of service. I am embarrassed I stuck around for as long as I did. Wasted so much money.