Republic Services Reviews

Our trash man Brian ** is great. Always positive, happy, and patient.

Miles does an amazing job picking up our trash on every scheduled day. If for some reason he will not be able to pick up the trash, we are informed on Facebook book by him. We really appreciate his loyal service.

I spoke to two people and customer service, but they were unable to find the information in my account. The last Lady I talked to found the information and fixed the problem. I believe her name was Dora. Give her a raise!!

Representative Sean assured me through three emails that my heavy trash would be picked up. Each occasion moving the goal post further away from the previous pickup date promised. I will be contacting city regarding abysmal services.

Since signing contract with Burlington County the service in Willingboro NJ has been below expectations. Garfield park and surrounding parks have been subject to missed Garbage Collections. Now just before Memorial Day Garfield again wasn’t picked up on scheduled day 5/22. And once again Residents Garbage will sit on the street until? Worst service I ever experienced in the 26 years of living in Willingboro.

Horrible service, trash blows all over the neighborhood, they do not pick anything up. We had a missed pickup for recycle and after 2 calls and 2 online requests, they said they will not be able to pick it up until next week... 20 minute hold times to speak with a manager.

If I could give this company a negative rating, I would. These people are the worst I've had in 50 years. Starting the beginning of this year, right after paying my bill, my trash was not picked up for 4 weeks. after calling many times from the same day to the following 3 day, each time being told by some guy who could barely speak English that it will be picked up that day or tomorrow. Never happened. I was forced to seek another company, do to neglect on Republican Services. Tried to cancel several times, very difficult to do, and now they call me 2-3 times a week with a recorded message wanting their money for services they have not provided. If they had put as much effort in collecting our trash as they do collecting bills they might do better.

I have been trying to cancel my service with this company because their fee is almost double the other companies in my area and have been on hold for over an hour and 20 minutes. I then tried two other numbers and they transferred me to the same department that does not answer the phone. Also, you cannot cancel online at all. Obviously, they want to make it as hard as possible to cancel. Terrible customer service!!!

Terrible service recently with No excuses or help. Trash has not been picked up for two weeks. I have called both times and told that it would be picked up. Trucks were in the area and to give them time. Still no pickup. Time to find a new trash company. This can’t continue. Terrible service and lots of lies!

Called because recycle pickup missed my house. Was told truck was still in neighborhood and would come back. It did not. Called 3 hours later and was put on hold until disconnected. Absolute worst waste management business I have ever dealt with. Their web site matches. Once you set up an account, you can't get to the report a missed pickup page. It never loads. Pathetic. Not only can they not program a working, useful website, they can't even collect garbage correctly. Don't look for payment from me anytime soon. I will tell you it will be there soon, like the service I got. I would give negative stars if that was an option.