Republic Services Reviews

Idk if anyone is looking for trash pick up on the commercial side but I wanted to share my experience so others would know. I signed up with Republic and I have had nothing but awesomeness. TJ ** is wonderful to work with any questions I have he's on it. They come and pick up on your selected schedule. You are notified before they come as well as once they pick up. You are also made aware if there is a delay in your service for whatever reason. If you're not having Republic as your commercial trash service you're missing out. Best customer service hands down.

Thank-You So Very Much to Brett for picking up Our trash at 25 Horseshoe Dr Middletown. You Rock. If only the others were like You. It hasn't been picked up for weeks and was piling up. I know We are at the end. But? Again thanks Brett. 🙂

I called to get an understanding of why my yard waste container was not being picked up. I spoke with a representative Star who is extremely apologetic, very helpful and willing to help get the cans picked up the same day or the next day, even though it wasn’t scheduled for another 10 days. She took the time to actually listen to what I had to say and tried very hard to accommodate. Great customer service.

We have had Republic Services for years and have had nothing but great service! They pick up on time and if there is a delay, we are notified about it in a timely manner. When I forget about trash day, Brad and Jeremy do what they can to help me out and make me feel like I am a valued customer. 10/10 and would recommend this company.

Anthony **'s customer service regarding our business account was astonishing!! His responses were prompt and he was super polite! The documents I had requested were sent to me post haste and I couldn't be more happy with the service he has provided.

Very extremely difficult to cancel the contract. So much runaround from their "account managers". They are NOT transparent with their fees, price increases and terrible auto renew terms of the contract. What is the address to send the "certified letter" to to cancel? And Where am I supposed to "send" a message to? The account manager is terrible.

I would not recommend Republic. I will say agents are nice so one star is given. Make sure you get all the information you can about pricing, cycles, fees, cancels, trash can itself (locations, times, repairs and takeaways). Write down your interactions (dates, times and who you talk to). I pray that current customers have a good experience.

The environmental fuel recovery fee is supposed to be 18 percent. That's what their website says. Which would put it at a little over $10. It's at 22.57...my bill jumped from 75.86 to 99.46...and before I called to cancel my service a while ago-it was at $169. for 3 months. I'm not sure why they think after 3 months they can alter my bill like this...but I'm not happy

I just purchased a home In Gibsonville and Republic is the company that picks up trash! They have messed up my pickup three times in a row now! Called and complained several times and still continue to not empty my second garbage can that I'm paying extra for! Over 80 dollars a month for a company doing a brainless job that anyone can do! All I get is excuses every time I call!

We received notification that our trash pick up would be changed from Monday to Tuesday but they didn't pick up on Tuesday either and also skipped the recycle week and now has been over 3 weeks since that has been picked up.