RainSoft Water Treatment Systems Reviews

We got the water purification system and air purifier from RainSoft, and there has been a difference since having the system installed. The sales rep was knowledgeable, courteous, and easy to work with and the installation team was excellent.

The RainSoft system is good so far but they haven't done their follow up visit yet. They were supposed to come back and follow up and test our water.

When the rep from RainSoft came to our home, he talked a lot. He said it would only take 45 minutes but he was there for two and a half hours - it could've been a little bit shorter. We bought the three products and the biggest difference I noticed was the skin. My son has severe skin issue and it has become better after the installation.

The sales reps were very pleasant but I had a problem with the installation. After the installer left I opened the cabinet of the sink and he had squished the tank and the filtration system behind the garbage disposal. That doesn't seem very good. So I called the salespeople to tell them that it's ridiculous because when after I had read the manual it says that the canister should be on the left side of the sink and the tank should be on the right side.

I recommend RainSoft. I purchased one of their top products, a water filter. Setting up consultation was okay and they were friendly and courteous when they came to my home. The installation team gave me no problems. They were fast and very professional. The water is much better with RainSoft.

A friend of mine had RainSoft come over for the consultation and we bought the conditioning system and the fresh drinking water. The installers were fine and they let me know where they were going to run all the pipes. Since having it, water tastes better and the clothes seem cleaner.

We have the whole house water softener and purifier from RainSoft. The sales representative was great, friendly, knowledgeable, and the demonstrations were helpful. The installation team were thorough and they talked me through everything they were doing and checked in with me regularly. They were nice and friendly as well. When I recently stayed in a hotel I really miss the RainSoft water.

The RainSoft people used a sinkhole where the hose goes down in the ground. I hope that the black hose from the tube with all the chemicals would be okay. But when they dug about one foot away from the black hose in the ground, the ground collapsed about a quarter of a feet. So far that's my only concern but if it has collapses and becomes a big hole, I will call them and say something is not right.

We have Rainsoft in our kitchen area and it works great. My wife had it before I had it. I moved before I married her and we just continued it because it's been a good product. We had service people come in to service it over the years and it's been fine. Therefore I would recommend them.

We sent in water sample for analysis. They said that we had some problems with our water which we already knew about. But when their reps came to our home and did a demonstration of the kitchen water, it was actually worse than we thought. So we talked about putting in a system, which we agreed upon. They came a couple of days later, hooked up the system without any problems and we've been very satisfied. Everybody was very cooperative and very good.

I'm satisfied with the water the RainSoft system creates. It worked best for me. I just thought that the presentation was a little too long but it was very detailed and informative. We also had an issue during installation because the guy had to drain to the dishwasher area. I did not know all the details of that and it was filling up my dishwasher. I called RainSoft about the issue and they sent another gentleman out to fix it on my schedule. I think the price for the system is a little high but since I had it, I noticed my drinking water is fantastic so I would definitely recommend them.

We signed up for RainSoft's water test so they came to our home to show us the quality of our existing water and how it could be different with their system. After that, we purchased the $8,000 value package wherein we got the water softener outside and the alkaline water inside. My wife seemed to be pleased with the installation team when they did the work. Since having the system installed, the water is definitely softer and leave your hands feeling a lot softer.

We love our water softener port. It made a whole difference on what we had before with just the regular tap water. That's something we're enjoying, no dry skin and a good overall experience.

They contacted me after I sent in a water sample from my house. Their laboratory technicians came here and set up their mini lab at the kitchen sink. They were real professional, did their testing and explained what they were doing, the results, what the results meant, and the different ways that I could combat the negative effects that were discovered with my water. After that, I ended up purchasing the whole house water filtration system. Their installation team was very good and respectful, and they also explained to me what they were doing and how they were putting the system in. They also talked to me about what I need to do to maintain the system. And I have noticed a difference since having the system installed, thus I would recommend them.

RainSoft sucks! They say that they're gonna come and do the repairs and they never show up. They say they're gonna call me, I waited, and they never called me. They say the salt is gonna last long, like 4 to 6 months... it's less than a half. So I guess they're bunch of liars. The texture of the water did change, but that's the only thing. The guys who did the demonstration and the agreement also did a good job, and I'm happy with that, not with the service. I recommend the water softener, but not RainSoft because their follow-up sucks.

My brother had the RainSoft system for years. When he had the system upgraded, that's when I learned about the product. Our interaction with their people was professional. Everything was good and everyone was friendly but I never got my $50 gift card that they keep promising me. I did call once so the representative guy who came out for quality control said that it will come in the mail. Well that's not what I understood but it never came. So when I filled up my online survey last week, I put that in the comments. Someone called me from the local distributor and said they would send me an email with a link so that I could redeem it, and I never got an email either. But it’s alright. It’s not going to make or break my weekend.

We researched about water treatment systems because of the hardness of the water. Rainsoft came in and tested our water. Our interaction with the installation team went well and we were discussing the difference as to what can cause the hardness of the water. We land a lot of water systems and we're happy with it now.

The guys who came out to install it (standard filtration and softener) did a decent job. But they - the installer, sales rep, and the one who did the water test - were definitely misinformed as to how often the system runs in three cycles. They were just telling me, "Oh, well, there's only two people in the house, it probably won't do that." I had concerns about that at first wondering about how much water was going to be used. But after getting my first water bill, it doesn't feel like it really makes much of a difference.

I like the system and I've had a good experience overall.

I purchased the standard conditioning system and air filtration. So far, our experience has been very good. Their sales reps were very knowledgeable and their installation team were excellent. It's a lot easier having Rainsoft. I would recommend their products!

Our consultation with Rainsoft was okay, no real issues there. Their installation team was also decent. Their work immediately took out the sulfur smell from the water and we could drink it without worry of bacteria, odor, taste, or color. From day 1, it changed the water instantly, so that was cool. However there was a little bit of a mess of wood chips left when they were done drilling through the floor joist to run the waste line for the bath flushing. They didn't clean those up and the line for the waste line wasn't really secured well enough so that when it would do its bath flushing, it would rat on the floor joist and make a really loud noise upstairs. They also drilled through the metal sink where they installed the water spicket for the drinking water but they didn't clean up the metal shavings either. So I called Anderson Water Systems to sort that all out. But after that, I've had no more issues and I actually recommended them to somebody just the other day.

Setting up consultation with sales representative was quick, easy, and they worked around my schedule smoothly. The information that he gave me about my water and just Rainsoft in general was great. I got the reverse osmosis tank and then the two bigger tanks. Installation took a little longer than expected but installation team kept on updating me on what was going on. Since having the system installed got better tasting water and showers are quicker because the water is coming out clear. I really have enjoyed it.

It was really easy setting up a consultation with the sales representative of Rainsoft. I was able to do it on the weekend and was able to have a late appointment. So, it went well. I purchased an older model because it's one without the part that alerts you inside the house so I would have to actually go in the garage and see if something was wrong, the one that tells you the time. But I have the separate carbon one and the one that takes out the chemicals and then the one that actually softens the water. It was fantastic!

Been a customer of Rainsoft for 23 years or so and it's been pretty good. Satisfied and pleased with the whole experience. Installation team are absolutely top notch. We've added and subtracted different things over the years. We started with their standard Rainsoft water softening system, and then added Reverse osmosis. We later removed the reverse osmosis when we went to a whole house filter system. It's gone back and forth like that. Three months ago or so, we added the Ozonator for washing products. There are certain companies that stand out as being exceptional by far and you don't always know why. I wouldn't quite put Rainsoft at that level, but they've been excellent.

The installation team from RainSoft were very good and answered a lot of my questions that sales rep didn't explain. I appreciated them. We love the water but I'm still confused if it is drinking reverse osmosis or not. When they first put it in, we had a bathroom at the very back of the house that the water barely came out of and now, we have full stream. We didn't know we had one before the good, nice, clean water cleaned out the pipe which is really cool.

I got the RainSoft softener and the reverse osmosis drinking system. The installation guy knew what he was doing and was very, very quick. But the only issue that I had and I still have is when the salesman told me they were gonna install it outside but the guy that came and installed it says, "No, that won't work. We just run in a hose underneath your house and it drains away." And I said, "Not under my house. You're not draining it underneath my house to collect the water and even those drain goodness sandy soil." He says, "Okay. Well, I'll put it out here then," and threw the thing out underneath the brush next to the fence line. So they never bury the drain line like I was told would happen. The system seems to work fine but they're gonna come this summer and replace that fence line and run into this drain that was just lying there on the ground.

We love RainSoft. We saw it at a home product show and we got the CleanStart for the washer which is great. We don't have to charge it and it does everything we think that it would do. Their sales representatives are very well-versed on the products. We've already recommended them many times to our workers and co-workers because it's wonderful.

During the consultation the sales rep from RainSoft explained everything and did his chemical test and we purchased the water softener. We can drink the water and it's been great. I wish I had RainSoft about 17 years ago when I first bought the house.

They finished the project we got them for and it was alright. However they didn't come through on their promised $10 gift card from Home Depot they were supposed to give us. We were also supposed to recommend some people to get a portable water filter or whatever from them; we did and they never got that.

We knew when we moved in the house 19 years ago that our water was extremely hard and full of minerals, silts, and all kind of crap so we called RainSoft. The last call around was probably the best experience I ever had with them. It is excellent installation. I got a new unit because the old unit was totally shot. The installer explained everything to me, how much the water was going to improve from the old way and that the water will be so clean. The system will actually act as a cleaning agent and all the pipes will clean out. He also added some things that were not done way back when the first unit.

I learned about Rainsoft from the man that installed my gate. I was talking to him about building me a well house so that I could put a water system for my well. Because the last water system I had was 20 something years ago and it was huge, it took up my whole back porch and that's why I wanted to build something outside where I could put it all out there. He advised me to call Rainsoft and that they will come out and tell me what I need. So, we had Rainsoft put the system in. They were good about putting it and explaining everything so now it was working beautifully until our recent experience.

It was through Home Depot that RainSoft contacted me if we wanted to have our water tested. Their reps were excellent, I bought their reverse osmosis system and we love it. I have never had water so good in my life. I highly recommend them!

We submitted one of the test kits that we picked up at Home Depot to Rainsoft. From there, they got in touch with us. The sales representative was very knowledgeable, very interactive, and real nice. They were very good and as far as installation, they took their time explaining all that they were doing and what was the best thing that we should possibly do to get it set up. However, we are suffering some issues and so I’ll have to give them a call. Other than that, so far so good.

The water had a very strong sulfur smell so we purchased the system for removing sulfur from RainSoft. It was great interacting with their sales rep and the installation team was very nice and efficient. They were organized, polite and very careful with the house. They also did a follow-up with me to make sure that everything was okay.

I first heard about RainSoft from Home Depot. Setting up a consultation was easy and their sales representative was really outstanding. The installation team did a great job in setting up my unit. I noticed that it really makes a big difference. The equipment is excellent and we’re very happy. We should have done that a long time ago.

The Rainsoft sales rep was a very nice person and he explained everything to us. I ended up purchasing their water softener. Everything went alright with the installation and they would call me if they had questions as I was working and my wife was the one there. We now have better quality of water - it's very soft and tasty. Wonderful and very healthy experience.

It was a very delightful experience having RainSoft. We use the filter system every day. I feel good with the equipment. The guy who installed was very respectful and I'm considering him for another job in another property that I have.

The sales rep from RainSoft was really good. We've been extremely pleased so far. We have better tasting water and I've been a lot more comfortable with that. We still have one issue and I'm not sure what it is so I haven't contacted anybody about it. But other than that, we’re really, really pleased with it.

I learned about RainSoft from the phonebook when we first moved about 20 years ago. The very first sales representative and the last one that we had were very nice. We also love their new system, the Apollo, and the installation went smoothly.

My family and I have been enjoying for six month the great benefits of having excellent quality water. Great taste, clean clothes, softer skin and hair. And the best part is that I am saving money while enjoying the benefits. This equipment worth every penny and it is by far the best investment that I have done in the last 5 years. Thanks to the RainSoft family.

The RainSoft rep that came for the consultation was fine. He was very thorough and knowledgeable. The guy who installed our system was very friendly but thorough and put it right where I wanted it. We had soft water in our old house so all the usual are back. Skin feels good and the water tastes great.

The sales rep from RainSoft did a good job as he was able to sell me the drinking water filter system. Same goes for their installation team - they explained the system and leaned up before leaving. The only thing I was confused about was the kind of salt to add to the filtering system when it need it. What the manual and the installer said were two different things. But other than that, I've been satisfied.

I wanted something that worked, and was reasonable and dependable so I went with RainSoft. The sales representative was awesome. I have no complaints about him at all. He had his spiel to deliver and I had seen all the horror shows of how the water turns yellow and the paint turns black and all that crap. He did a nice job, even though I kept saying I've seen it three times because this is the third system I have looked at. The installer did a really great job too, and went above and beyond the call of duty. The biggest difference I've noticed with RainSoft is that the glasses that come out of the dishwasher are so much cleaner and more sparkly. They've lost that gray tinge that they had. Of course, the water tastes wonderful and it makes better coffee and tea. Everything went great and I didn't have a single thing that wasn't aces up.

We were already thinking about getting a system when we met a sales guy from RainSoft. We just made an appointment and he came over, and that was it. Installation team were great and they were good, professional and friendly. There's a big difference since having the system installed.

During the consultation, the RainSoft rep showed us how everything worked and what to expect and we were quite happy with them. Then, the installation team was in and out within three hours. And now, our water is quite a bit better since they installed our water purifier softener system.

I'm happy with how everything went with Rainsoft - the sales, installation, and the products. It was a very good experience for me.

We have a whole house water softener from RainSoft. Since we had it we can really tell the difference in the water and we believe the appliances are lasting longer because of it.

The RainSoft water softener and RO system are working great. So far, so good. The sales rep who came for our consultation was great. He described everything including all the added stuff that we would get, left some paperwork, and we made the decision. Our water used to be yellow and had a lot of iron and now it's significantly better. The installers were great too. We have no problems with them.

Rainsoft was good, the softening of the water made it better than what it was originally. They have good customer service, and then the installation was okay. The only other thing that they should have done was to put some different kind of hay to put down in the yard instead of cutting down from the grass.

I got a free water evaluation with RainSoft through Home Depot and I sent it to the laboratory in Rochester. Then they sent a guy down to talk to me. The consultation went well as the sales rep knew what he was talking about. He was very personable and knowledgeable, and sold me a water softener and the ultra filter beyond that. Only one guy came to install the unit, and he was great. He welcomed my request to watch him while he installed it. Everything has been positive since having it installed. We no longer worry about rainwater filling our system. Also, our well water was hard enough to walk on, so now our drinking water is very good.

I've had RainSoft for about 15 years and they've been very good, never had any complaints. When we first got started with them it was through a friend of my son who was, at that time, selling RainSoft equipment. We purchased a water softener and an RO drinking water system. We recently purchased a new one from them and the technician was really knowledgeable and gave me a lot of hints as far as what to do with the new unit. He knew what he was doing and did it neatly and quickly. The new system is updated, a little easier to figure out.

We had a good experience with the RainSoft reps and installation team. We knew what to expect from the system so everything seems to work as described.

I love Rainsoft Water Treatment, it's excellent. The sales rep, I think he's a manager or the district manager, was more than just a sales person, I had a good experience with him. I have mentioned them to all of my neighbors.

We bought our initial RainSoft unit back in 2005. We had an appointment with a woman into our house and ran a test on the current water that we have coming from the city. She showed us all the stuff there is in it and the levels, and how bad they were. At that time we recently had a child and decided that we should have some clean water in the house, it seemed pretty important. The rep that we dealt with most of the time came out and done service for us a few times, installed our newest unit. He's great, very knowledgeable, easy to talk to. Since the new system has been put in the taste and quality of the water is definitely better - well, even with the old system having the softener placed makes a huge difference with showering and the overall feel of the water is much improved.

The sales rep that came to my house did a very good job and was very knowledgeable. However, honestly, I kind of think that everything is just a waste of money. Besides seeing the test that he did when he showed up, I haven't noticed any difference in the water. The RainSoft product that I bought is the one with the 3 tanks on the outside and one in the sink.

Before the installation our water really smelled horrible, my dog wouldn’t even drink it. Now our water doesn’t smell anymore. Their installers were very friendly and they put it where we wanted it. They were very professional.

With Rainsoft the quality of the water is very good - much better than the tap water. The consultation with the sales representative was very easy. We already had in mind what we wanted so when we discussed the systems that they have it went very smoothly. We decided on something and set up an appointment for installation. They installed the system on where we wanted it located and it went very well. We're overall pleased with the ease of operation and the system itself.

We purchased the reverse osmosis from RainSoft and the water has been good since. Their people were good too.

I enjoyed the RainSoft water softener and then I got the one that takes out other things in the water. I like that it made a big difference in my water - it became clearer and tastes a lot better. I've had some friends come over and they could not believe how soft it made their hair when they took the shower. During the consultation, the sales reps were very nice and informative. They answered all my questions. The installation team were good and polite, and they cleaned up after themselves. It has been a wonderful experience!

Our water is really hard here so we looked for treatment systems and got RainSoft. I enjoyed talking with their sales rep. He's a very friendly person, informative, easy to get along with, and he made the process very easy. The installation team was really nice also. They were quiet but friendly, and very informative and they explained everything they were doing. They had a little problem, I don't know what it was but they got whatever material they needed and came back, and finished it up. It took a couple of days. The first guy had to bring in another person to help him finish up. They did it timely. Since then, the water is much smoother and tastes good, and we're not afraid to drink from the filter. It's easy to take care and maintain. It's just a nice experience and we're glad we got it.

I'm completely satisfied with RainSoft. The installers did a pretty good job of installing it and making sure that it wasn't rigged up and lines were hidden and they took the time installing it. I have expected outside a couple of water softeners for the past years and Rainsoft is one of the best.

It didn't take us long to get someone down here and the guy we had was very informative. We purchased the whole works for our drinking water, purifier and everything. We didn't have any problem with any of them. They all did a great job. Before we got RainSoft, all my Corelle dishes was turning brown. I had film on all my silverware. I had all my water coming out of my other unit more rusty, wasn't able to drink the water, and turned all my white towels brown. RainSoft has taken all the spots off all my dishes, off my silverware. It feels like you've got cream on your hands or body when you get out of the shower. We use half the amount of soap that we normally use. My kitchen sink doesn't get stained anymore. I could go on and on, we really love it. If I had realized it was that easy to do something like that, we'd have done it twenty years ago. I'm not saying it's cheap, it's expensive by all means. Other than that, we're more than very happy with it.

I'm a farmer and I started researching about water and air treatment system. I came across RainSoft in the newspaper. I really like my experience with RainSoft and I would recommend them!

Everybody at Rainsoft was nice, knowledgeable, and clear on the explanations so I really understood everything. I got a water softener from them and I've noticed since having the system installed that the water tastes better and we can feel the difference after we take a shower with it, so it's a nice product.

RainSoft's sales representative did a real good job. She did the demonstration and explained everything so we bought it from there. The installation guy that came to install the unit knew what he was doing. He did everything and got it all up and there were no leaks afterwards, so it's working great. Although we got to get used to the flicks when we're in the shower, how it feels like you always have soap on you. We're still getting used to that but our skin seems to be a lot smoother, the hair is a lot softer. We're in our 60s, so that's a good sign.

The sales rep from Rainsoft did a good job in explaining the new system and the advantages of installing it. He gave us a manual and conveyed to us that if we had any problems or questions we could get back to them. He was very efficient and he made it a very positive experience for us. The installer did a very good follow-up afterwards and provided adequate time for questions and answers. He also cleaned up any debris from the installation. Rainsoft was very satisfactory in all respects and we're glad that we upgraded the system that we had. This is working out quite well for us.

The sales rep from RainSoft was very pleasant, thorough, and explained the product exceptionally well. Their installation team was timely, worked extremely neatly, and took time to communicate with us to answer our questions. We love the quality of the drinking water. Generally speaking for showers and cleaning, it's really nice. We were very pleased with how the entire process worked. They were prompt and they were competent.

A number of years ago in Birmingham, Alabama, my wife and I were at a home and garden show, and we were becoming really concerned about water quality. With all the bad news about fertilizer run-off and pharmaceuticals in the water, it was a real concern for us. We were about to be married s we were just shopping around. We went by the RainSoft booth and we saw the unit, and we talked with one of the reps who made a real good impression on me. By the time that we're married, we arranged for one of the field techs to come and do a test on the water on our house. It's typical Alabama water and it was pretty hard so we had the unit installed. It was actually a little bit larger but it seemed to do a real good job for us so we were pretty pleased with it.

The consultation with RainSoft representative was all great that’s why we bought the whole thing. The installation team was brief, they were in and out once they came back with the whole package. They did come prepared to do the entire installation the first time.

We purchased the purification system for the house as well as the under sink water purification thing that makes the water cleaner than bottled water. The water is great - it's not so hard and much faster. I can tell since my skin is so much better. And it's really nice not to have to buy big jugs of water and bottled water at the grocery store. I have three little kids, so it was a really, really big problem for me. I would definitely recommend RainSoft.

I had a RainSoft system when my house was built. Lately, I was having a problem with my water. Setting up a consultation with them went great and they were able to schedule a time that works for me. The sales representative told me over the phone what he thought it might be and approximately how much it would be to correct it. And when he came, he had the product that he thought would correct it. He installed it and that took care of the problem. He was in and out in just 15 or 20 minutes. I wouldn't hesitate to recommend them to anyone else.

The rep was very informative so the consultation went pretty well. We really like the water. We like the faucet at the sink and we're not buying bottled water anymore. The water feels really good, taking a shower and just having to use less soap. The installation team knew what they were doing and did a good job putting everything right where I wanted it.

RainSoft was referred to me by a neighbor when I needed a water softener. The sales rep was great knowledgeable and was able to answer all of my questions. The installation team was great, too. They were able to schedule a consultation time that worked well for me. Overall, my experience with RainSoft has been good and I will recommend them!

We put our name into an auditor of promotion for getting the water sample tested at Home Depot. Setting it up with Rainsoft was good and they were able to schedule the time that works well for us. The sales representative that came for our consultation was very personable and easy to work with. We bought a big Water Softener and Filter System plus the Reverse Osmosis water. The installation team was very good and professional, he told us how it worked and gave instructions on how to use it. The water doesn't smell like it did before and it feels differently for sure from before so there's definitely a noticeable difference. It's absolutely good.

The sales rep from RainSoft was very informative. Their installation team did a good job. We got two tanks from them. You can definitely tell the difference between the city water and that since having Rainsoft installed. The only issue is that they said that they were going to come back and retest the water, and it's been two months and no one's came out yet but I don't have the time to call the customer service.

We wanted to make sure whatever we're drinking is good and clean and a friend recommended RainSoft. We purchased from them because the water that the sales rep showed us is so clean compared to tap water and we like it. The people who installed the system in our house were good and everything is okay. I'll recommend it to other people.

We've had our Rainsoft water softener for a number of years now and just got an upgrade to make sure that the filter is well as could be possible. The person that described the upgrade was very informative and polite. He's very good.

My husband went to Home Depot and they asked him about testing our water and then through that process, we got our RainSoft products. We had an awesome experience and a great time with their rep. He was really informative, very professional, and we felt like he was really dedicated to his job because he did give us a lot of time to answer our questions and concerns. We purchased water conditioning and drinking water filters from them. Their installers were very helpful and informative. We have two dogs, so they were very understanding of our lifestyle at home, very sweet and kind and helpful throughout the process of explaining the products and the system as well. We enjoyed working with them.

Health concerns led me to research about water and air treatment systems. We had water dechlorinator and softener from RainSoft. They called me to set up a preventive maintenance and it was a great experience. The installation team was professional. Communication was good and I was very impressed. The system was installed when I moved in and just upgraded the system but that is so amusing-- less salt and that the water cloud seems to be better. However I'd say Rainsoft was rather expensive and that was a little bit disappointing but I was overall satisfied.

Everything with Rainsoft has been good from the consultation with the sales rep to the installation. We purchased one of the lower models filter for the whole house and I can tell the difference when taking showers.

The house we moved into in 2010 had a RainSoft water softener system installed. We looked them up and contacted the local dealer. Our water bill has gone down and the quality of the water is much better. We really liked the service and the quality of everything that was done. The sales representative and the installation team were perfect. Very professional.

The salesman was professional. He explained everything and did his job well. The installer explained everything step-by-step. I watched it, I conversed with him as he was doing it, and as he did every step I ask "Why are you doing that? Why does that go there?" He was very professional as well, very helpful in helping me understand exactly what I was getting. And speaking of which, I'm very satisfied with the product itself and how it works.

The people who came to our house did a little presentation, tested the water and told us about the product the Rainsoft EC4 which is what we bought. They were very courteous and knowledgeable. The guy that did the install was good too.

We have the RainSoft water filtration system installed at home. Initially I didn't want any part of it but when we saw the results of the test we decided we wanted it and quite frankly I really think coffee tastes better now. That's what we mainly use it for.

The guy from RainSoft seemed to really know his stuff and he went through the test and even included my kid in the demonstration. So it was good education for us all. I would recommend the company to anyone using city water.

The representatives that came to our house for the water test took samples and showed them to us. Very knowledgeable and courteous. They knew what they were doing. The guys who installed the system were good too but since the installation water comes out of our faucet slower and I don't know why.

Everything went well with the initial consultation. I bought the softener/purifier system and so far with the system installed I'm getting good results.

I got the system for the whole house. I've noticed a big difference in water quality after the system was installed. Sales rep did a very good thorough demonstration on how the system works and compared the Rainsoft water to our water.

My parents have RainSoft in their home for fifteen years. It was already there when they moved in. So we just went off of their referral because they've never had an issue or a problem with it. They did everything we asked. But we still have yet to have a consultation with somebody from RainSoft. We've been meaning to call and schedule that because our saleslady, who was great, told us someone’s going to call and they’re going to set up an appointment to where they can show us the equipment and how to work it. But we've been busy and we haven’t called. But overall everything's positive. They definitely tore up our yard and the grass hasn't really gotten green yet. It's still pretty dead grass but other than that it was great.

We really like the way the guys installed it. They did a good job!

We purchased our water purification system, softener and conditioner from RainSoft and so far we like it. The sales person was excellent. I showed the installation guy where to put it and he liked the spot so he went ahead and installed it.

The Rainsoft experience has been excellent. The service so far is really professional with good follow-up - they checked on things.

When the RainSoft representative came, she was nice and knowledgeable and we purchased the most expensive product. The installation team was great. He was a really nice guy. Now I like the water and I could get rid of my water cooler. I've been drinking more water which I need to do and my laundry's coming out better.

We just had a consultation by ** from Quality Home Products of Texas. We were informed by Home Depot that we could receive a water test that would last 30 minutes. We have our family in town that we don't get to see very often, and we're a bit hesitant, but decided we wanted to know the quality of our water. We had plans for the night, and the water test alone took over 30 minutes. Everything was done very leisurely and slowly, and we were trying to move things along so we could get back to our family. Then she started a slide show, after another 30 minutes went by, my husband asked if we could get to the pricing, to finish up. She ignored him and continued through each slide. I asked if the slide show was available online, and she rudely said "No." And went back to her slides. If my parents weren't here, I would have told her to leave after that.

Consultation with their sales rep was great. It was really, really long but looking back... I loved it. It was very interesting. We don't have kids so I could sit there and give him the time of day. I just pray to God it was all matter of fact and legitimate, and it wasn't a magic trick. I'm thinking, "Is this real? Is it really that the water is this bad, or are you doing magic on us?" The installer was very professional. I liked him a lot, and so did my husband.

We were actually referred by a friend to RainSoft. Everything was very easy. The gentleman came out and he was very thorough. Every question we had was answered. We did the water purification system for our house. There were really no problems at all. The day that they came, we had horrible weather so they did call just to let us know what was going on and of course came back out and finished it up the next day when they were able to. Ever since it was installed there was quite a bit of difference. We noticed our clothes and washing the dishes became nicer. We take a shower and we can feel the difference too.

We bought a water filtration unit from RainSoft. We had no issues. They were very professional and friendly.

We're well satisfied with RainSoft. My wife said that the gentleman that installed the system was quick and very professional, and got the job done and was gone before she knew it. We really enjoy the water and everything. We don't buy bottled water anymore, so we just drink out of the tap.

I've had RainSoft for close to twenty years and I've been pleased with it. I like having soft and filtered water. The water tastes good.

I went to Home Depot to buy something and a lady told me if they can check our water quality for 30 minutes only and they will give 20$ for just checking it. It turned out that it was a salesman and it took 3 hours of Demo. Would not take NO for an answer. I kept telling him it’s not on our budget and I have no job at this time. Told us a lot of benefits and how much we can save from our water expenses by using their product. He insisted that home Depot finances everything and we only have to pay a Flat rate of 159$. Guess what? After 20 days, I received a letter telling I will be paying 179$ an extra 20$ because their financing company Aqua Finance financed the amount.

I no longer buy bottled water after having RainSoft install our drinking water filtering system. The installation technician actually did a good job. Went over the steps and worked quickly, and if we have any problem he gave us the manual and also phone number to call. Also, the sales rep who went to our home was cordial and professional. All in all it was a good experience.

We did the big, whole house unit and then got the R.O. system for under the sink from RainSoft. Their presentation was a little long but aside from that everything else was great. I had no problem with the sales rep who was professional and the installation team did a great job.

Water Filtration System having issues. While the individual I have talked with are nice, this is the 3rd time since purchasing in Aug. 2014 that I have had to call due to water leakage. Sometime a little leakage other time a LOT of leakage. Disappointed.

RainSoft was great. It's a good product at a good price. I recommend it.

We did the survey and then we received a phone call to see if we want to get an appointment, and also at that time they also had a $25 gift card for Home Depot, so we agreed to see a representative. He was pretty good and knowledgeable. We purchased the water purifier installed in our basement. I think it is a reasonably good work. One thing about the installer though, when he tried to connect the water pipe, for some reason the water sprayed in the basement but he did not do a very good job to do the cleaning. Other than that, he did a very good job installing the system. Since having the water purifier, we noticed the difference in the water. We don't feel dry skin after the shower, after washing the hands and face. We also saw the equipment for drinking water too; it also has a very good quality, for the taste of the water too.

We've had RainSoft forever. Somebody came out and did a test on our water a long time ago. We just got a replacement and it works fine, no problem at all. We upgraded from the one we had installed about 25 years ago to the one we have now. Everything is fine and I don't have any issues with it at all.

We have a well, I just want to get tested so I did a water test with RainSoft. They called back with the result and told me someone was coming, free of charge. They also said they would do more detailed tests and I just agreed. They were all good. We purchased the softener, an RO system, and and the thing that goes in the furnace to clean the air. They did a really good job and they were quick. I actually noticed that my iron level wasn't as high as the system recommended to be put in, so they retested it and recommended a different system that wouldn't cost me as much and wouldn't be overpowering for my house. Since then we no longer get the iron build-up that we used to have. And, of course, the RO systems taste better to drink.

Rainsoft's salesman was a little forceful when trying to sell the product but we ended up purchasing RainSoft was because I had gotten a weird feelings so I made a phone call, and they ended up giving us a discounted price on it. So that's when we went and purchased the water conditioning system for the house. Since having it installed the water doesn't taste like chlorine or smell like chlorine anymore.

We needed a whole treatment system for our house. Contacted a new dealer for RainSoft Water Systems, HD Water in Morris, CT. The salesperson came and did a very informative presentation and showed us the faults in our water. For each problem area there was a solution. We got the entire system and it was installed with professionalism and perfection. Salesperson extremely knowledgeable and polite.

We moved into a new development and the people from RainSoft were going door-to-door. My husband and I had talked about getting a water softener before. Their sales rep came in and did the demonstration for us. He showed us that we had really hard water. Apparently our location is known for having hard water anyway so we decided to go ahead with the deal. We bought their big package - the whole reverse osmosis thing. When the installation team came in, they installed everything very quickly and showed us how to use it. They were in and out probably within an hour.

I got the RO System from Rainsoft. Their sales rep was good and the installation team did a good job. They cleaned up after themselves and explained everything well. It was a great idea to have the system installed and I have already recommended them to others.

We're enjoying the difference in the water since having the RainSoft system installed. The team explained everything. The salesman was fine and the installation went good. There were some questions that I had that they had discussed with me when we were setting up what system I was going to get. They made sure they noted what I needed in the future in the system and the computer if anything comes up. Everything was good.

I got from Rainsoft their R/O unit and the water softening system. Everything was good with the sales experience. The sales rep was very professional and she informed us what the unit was, what they're going to be doing, and the purification process. The person who worked on it was very professional, checked the system and made sure that everything was working good before he left. Once he verified it was good to go, everything was good from there.

I had a positive experience with RainSoft. The installation went smoothly and was done professionally.

I filled out a form and was chosen to have an offer from RainSoft. During the consultation, their sales rep came very polite and clearly spoke to us about the system and he demonstrated in our house with a little lock system and proof of the benefit of having the system besides keeping the regular government water system. When the installation team came to my house, they repaired the system and they install it and they worked pretty well. The only thing that I had is that they put a system online that is like a text file that works with pricing, and that pricing system was very, very low. It's not working like in the way it was working before we write up a little price.

When I first purchased the house, the previous homeowner had a RainSoft water softener in the house so I just continued to stay with them and everything's been great. Every time a sales rep has come, they pointed out the good and the bad. The one thing I like about them is that they don't pressure me at all in any way and they just give the facts and let me base my decision on that. The installer was great. I talked with him and asked him if I could help him in any way. He said no. He had it in 1, 2, 3 and his steps down. I liked his work ethic, the way he kept the work area clean and didn't leave anything behind after cutting wires and the little plastic tips. He was very precise on what he did.

We just moved here in Tierra Verde. I didn't want to drink/wash in the water since I've seen bits floating about in the tap water. I don’t want to absorb it into my body. When I asked around, the superintendent scientific lady in Pinellas County (where we made inquiries as well aside from here in Terra Verde) recommended Rainsoft. So we had him make out the agreement and a Rainsoft rep came and fitted it.

I purchased the water softener and water cleaner from RainSoft. Since the system was installed, I can see the difference in our water.

I just knew that Los Angeles doesn't have a great water supply for hardness and other stuff, and so RainSoft seemed to hit the nail on the head at the right time. The sales rep did a cordial explanation of what they were offering and the schedule and what the results would be. After that, I decided to purchase the reverse osmosis clean water and also the whole house filtered water. The installation team explained what they were going to do and it seemed rather simple, so we went from there. My wife had an issue with the installer when they were putting in the pipe to drain the water softener about where they were going to place it. To her estimation it was a really stupid place to put it and they in fact had it all on there when she had to tell him they have to move it because she didn't like it there and she thought they should have asked first.

I bought the RainSoft system this year in April and it's great. Their sales rep and installation team were excellent.

We walked into Home Depot and the Rainsoft people just said something about a water survey - I didn't realize I was going to be getting sold something but the sales representative was very courteous and knowledgeable about the product. He did a good job because I bought the water and air system. The guys that installed the system were all really good, too. The guy that did the water took two different days but he went as quick as he could. The air filter guy was in and out. I didn't even know he was here. Our water now is definitely a lot better. Where we're at in Lake Elsinore in California, the water is really bad, so this is definitely a huge improvement and it's really nice having those the soaps. The air filter only came in on Friday, so I haven't really noticed anything yet, but I'm certain it will be just as good.

When we moved in, we got a welcome to the hood package with RainSoft in it. I bought the water purification but I don't know if it's worth $4500 yet. I'd tell people to look into it though.

We decided to have RainSoft when an agent came to our house to fix the water and showed us that our water is not good for drinking. We purchased the air purifier and a filter, but the filter was not installed properly and they had to come for a few times to fix. Everything is fine now. Our water is good. I just didn’t like the free products that they give.

RainSoft is the second system that we've had. Our experience with them is really good. The guy who installed it was very competent and explained what he was doing. The installation took a little longer than expected but it went very well. I understood everything and how to use it, even though this system is different than the one we had before. I would recommend them 100%.

Quality of our water has definitely improved since using Rainsoft. We got from them the reverse osmosis and the water filtration unit for the big dog. People from their Sales were professional. They came to the house, were clean cut, normal, and educated in the product. The same goes for their installation team and they were on-time too.

RainSoft is very good... better than what we talked about.

Home Depot set up my consultation with the Rainsoft sales rep at a convenient time for me. I must say, their people are very professional. I bought the water treatment from them and we love it. Highly recommended!

The sales representative from Rainsoft came on a time that worked well for me. We went through discussing and he showed me my water. Then I purchased the complete system and as a result, I had a much improved water condition.

I have been very satisfied with my RainSoft system.

This is our second Rainsoft System and we like it. What I don’t like about it is we have to get the blocks of salt but we're happy with it.

I first heard about RainSoft through one of their representatives in Home Depot. She was there with a tablet and we asked about water softeners since I’d been planning to check into one. The sales representative who came into my home was very good and personable; he answered our questions. We then purchased the softener and filter. We had a very satisfactory experience with the installation guy. He knew what he was doing, gave us all the information and explained the warranties. Our water was really hard but after the system was installed, we appreciate having soft water again. I would recommend them.

We purchased the whole house filtration system that's worth $65000 from RainSoft. Since we had it installed there's a difference in the taste of water and we don't get mineral buildup on the toilet bowl and shower heads. The sales representatives and installation team were also very nice. I would recommend them.

Since having the RainSoft Water Treatment system installed, the water is softer and we like that it works with soap really well. The people were really nice and made the experience fun and easy.

I called RainSoft to test the water. During the first appointment, one man didn't show up and I was upset because I wasted my day. I had to call them and when they came, they explained nicely about the water - what it has, the environment and what they know. Nothing wrong with the installation. Now we have a good drinking water and we don't have to buy anymore. It's better compared when we had the hard water. I told my brother-in-law who is in LA about this and he is interested.

The installation team was good. The guy showed me everything I needed to know, and answered all my questions... even the questions of my young daughter. Since the RainSoft was installed, I have noticed that our dishes and skin are cleaner, and we are using less soap. Some of the buildup has started to go away. Everything that we were supposed to see, we have seen. It's better than expected. Everything was awesome.

Setting up a consultation with the sales representative was great and they were courteous and knowledgeable. I eventually purchased the RainSoft water conditioning system. When the installation team came, he showed me everything he was doing when he was putting it together and asked me if I had questions. After the installation, the water tasted better and the ice was awesome. When you take a bath, the water keeps your skin smooth. It’s great and we love it!

During our consultation with the sales representative, he explained the whole thing and then he tested our water and told us what was all involved so we decided to buy the RainSoft water purification system. Everything went pretty smoothly. Since having the system installed, I can tell it's a lot different water because of the way it feels when you take a shower or wash your hands. That real soapy feeling that I didn't know that it's what the pure water was supposed to feel like.

RainSoft sales representative knew his product really well. The presentation was informative. I purchased the water conditioning system for the home. Never had a problem with the installation team. He knew exactly what he was doing. The system is a very good product. Since installation, my coffee tastes better, but there are still problems like the rings that you get in the toilet bowl and lines. You still get that in the commodes. But, I would still recommend them to others.

The Rainsoft sales representative was very professional and knew his stuff. The installation team was as good as the sales rep because they were very efficient and did what they needed to do. They were confident and they explained things we needed to know so we were pleased. Since then, the water is softer. We put a filter in and we don't get the residue with the tea or the coffee either.

The sales representative of RainSoft was a nice guy. He went over everything with me. Everything was cool. It was swell. So I purchased a water softener system from them. I wasn't here when the installer came but he walked my son through everything. They did an awesome job. They needed to finish it, to come back, and this is quality service, quality water service. They came back and went through everything again, just checking. Everything was good.

We got the whole package from RainSoft and the sales guy showed us how it worked and what it would do for us. The installers came on time and did a neat and great job. RainSoft's employees were really nice and very professional. It was a great experience.

We purchased the water treatment system from RainSoft. The installer was great when he did the work. I was looking over his shoulder to learn how it was going so they’ve been informative. We've got a little bit of trouble with the follow-up on a program that they've described where we would see some soap, detergent and stuff, and we had a hard time getting that set up. After RainSoft installed the system, the result was great and we love it.

My sister-in-law had recommended that we get RainSoft, so we called them and set up an appointment. We had such hard water here that it was clogging up everything. The installation team did a really nice job and cleaned the work area up. We love our water softener and because of that I’m having a new bathroom installed.

RainSoft did a really a good job. They came and did my water test to my house from home depot. They were professional and knew what they were talking about. The guy who installed the EC4 water conditioner was very professional too. He knew exactly what he needed to do, was quick, cleaned up everything. All went well and now I don't have to worry about water spots, the water is a lot softer and we don't have to use so much soap.

The RainSoft sales reps who came went through a brief history of the company and then the water test towards the findings in the statistic. I purchased the conditioning system with the built in computer and they installed the equipment in the garage, right beside the main water feed. As a result, the water is clearer and tastes better. It also feels better because of the impurities that have been removed... better lather when washing hands and hair.

Everything went smooth, from the initial consultation to the actual installation. Our water is softer and the smell is good.

We had a RainSoft sales representative come but we decided not to purchase. But after he left, a different sales rep called and we ended up getting a different system. The installation team was great. They were very pleasant, and was in and out of here pretty quickly. However, we’re now having some issues with the system. We let them know and they have come out, and I've called them again to tell them that what they did didn't work. I’m waiting to hear back.

Everything was fast with Rainsoft. The salesmen and the installers were really good. The installer was able to answer everything, and was pretty quick installing our system, the one that has the computer on top.

My water was staining my shower curtains and drains with all the color so I thought of contacting RainSoft. The consultation was very good and useful. The person was knowledgeable and in his presentation he showed test bottles and getting the system was a good idea. The sales rep was very positive and professional. My fiancee was out of town so he waited until she came back and he came back and talked to us again with her there. The installation team was friendly and professional, and did a good job of running the plates and hoses, and cleaned up afterwards. The place was as clean as it was when they came in. Since having the system installed, I've noticed the soap starts to dissolve better. I feel cleaner after getting out of the shower and we don't have the staining anymore of the shower curtains and drains. And the water just tastes better.

Last year, a gentleman came out and showed me how contaminated the water is, all the way from the city but according to the report I get from the water company, the water was not contaminated, it was clean, safe to drink. I found out it was not. There was a gentleman who came out and said it would cost me $5,000 for the unit. Since I had experience with RainSoft before, I thought to myself, I'll call them and I got it for only about $2,000 which is way, way different price wise. Eerything is working fine. Rainsoft came out yesterday to service the tank and pt some salt in. I have no complaints and I'm very happy.