Rachael Ray Cookware Reviews

This is the worst cookware. Scratches terribly after several months of use. I will never buy this kind of cookware with Teflon-type finish again. I have thrown it out now after owning it for a little over a year and have replaced it with ceramic cookware which has doesn't have that horrible finish.

I use only silicone utensils and within a couple of uses the pans were scratched. The non stick coating is so thin metal was shining through the scratches. I contacted customer service and was told they don't guarantee or replace the product. This is cheaply made garbage. The outside finish wears off with just regular use. I paid $400, now Walmart is selling the set for $99 and that is still too high. Save your money.

Couple of cooks and the pan disintegrated after simply cutting a streak in half to seenif it was cooked properly- cheapest material I have ever seen. I would be careful buying anything that cannot survive more than a few cooks.

The POT(s) - not one but TWO caught on FIRE!!!! Not oil or anything in them, not anything on the burner, THE POTS THEMSELVES caught on FIRE!!!! What the holy hell is that? I will say before they reached that point (use of about a year and a half - give/take a month or two), I noticed that they would easily warp. Especially the bottoms, they were more and more difficult to keep flat on the stovetop. Either way, I NEVER expected the pot/pan ITSELF to CATCH ON FIRE!!!! I know what to do when there’s a grease fire, put a lid on it, deprive it of oxygen.

My son bought me the orange pot set for Christmas 2024. The large pot was defective so the lid won't close. We have been trying to get it replaced ever since. All we get is the runaround, This is a piss poor company and the customer service sucks. We will never purchase any more products from Rachael Ray and will tell our friends. For some reason it won't let me submit this review.

I received a set of Rachael Ray Cookware for the holidays and immediately discovered that one of the lids doesn't fit properly on the corresponding pot (the pot rim doesn't seem to be "level" so the lid doesn't "seal" all the way around and instead wobbles back and forth). I reached out to customer service, assuming this would be an easy fix (i.e. they'd send me a non-defective pot and we'd both stop thinking about this), but it's now been nearly three months and they aren't responding to me. I've reached out for an update on my support case 5 times since I submitted it and just keep getting told to keep waiting and that I've been put in a queue (how many warranty claims do you have that the backlog is this long?!). This is some of the worst customer service I've ever received (and that's a high bar!). I definitely do not recommend supporting this company.

The coating on the inside gets scratched easily and then you have little pcs of Teflon in your food and over time the paint on the outside flakes off all over what ever is under it. Junk. Not worth the $.

These are terrible quality. We bought a set of pots and pans not even two years ago and the paint on the outside has already chipped almost completely off. The inside scratches very easily even with just using basic kitchen spatulas. These are the worst pots and pans we have EVER owned.

I received my cookware for Christmas last year 2023. I loved them! However now they are 10 months old and my favorite pan is peeling in the middle. I use this pan almost daily and always use rubber utensils. I would like a new pan but can’t find one. I don’t think I would recommend them as this should not happen. It is labeled Rachael Ray porcelain cookware durable non-stick performance.

I received a full set as a gift. Within a week the pans started to discolor under normal use. Within two weeks everything started sticking. In the year I've had them TWO lids have exploded, one in my dishwasher and one JUST exploded in a cabinet. That lid hasn't even been used in days. It's the worst set of pots and pans I've ever had.