Rachael Ray Cookware Reviews

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About Rachael Ray Cookware

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Rachael Ray Cookware produces kitchen cookware and accessories. Featuring colorful designs, the brand includes pots, pans and bakeware. The Rachael Ray collection aims to simplify cooking tasks while adding a vibrant touch to the kitchen.

Pros
  • Affordable pricing
  • Easy to clean and maintain
  • Variety of colors and designs available
Cons
  • Non-stick coating peels off
  • Customer service is unresponsive
  • Quality issues with some products

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Rachael Ray Cookware Reviews

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    How do I know I can trust these reviews about Rachael Ray Cookware?
    • 4,644,750 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServiceReliability

    Reviewed April 8, 2025

    My son bought me the orange pot set for Christmas 2024. The large pot was defective so the lid won't close. We have been trying to get it replaced ever since. All we get is the runaround, This is a piss poor company and the customer service sucks. We will never purchase any more products from Rachael Ray and will tell our friends. For some reason it won't let me submit this review.

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    Customer Service

    Reviewed March 21, 2025

    I received a set of Rachael Ray Cookware for the holidays and immediately discovered that one of the lids doesn't fit properly on the corresponding pot (the pot rim doesn't seem to be "level" so the lid doesn't "seal" all the way around and instead wobbles back and forth). I reached out to customer service, assuming this would be an easy fix (i.e. they'd send me a non-defective pot and we'd both stop thinking about this), but it's now been nearly three months and they aren't responding to me. I've reached out for an update on my support case 5 times since I submitted it and just keep getting told to keep waiting and that I've been put in a queue (how many warranty claims do you have that the backlog is this long?!). This is some of the worst customer service I've ever received (and that's a high bar!). I definitely do not recommend supporting this company.

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      Reviewed March 7, 2025

      The coating on the inside gets scratched easily and then you have little pcs of Teflon in your food and over time the paint on the outside flakes off all over what ever is under it. Junk. Not worth the $.

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      Reviewed Feb. 11, 2025

      These are terrible quality. We bought a set of pots and pans not even two years ago and the paint on the outside has already chipped almost completely off. The inside scratches very easily even with just using basic kitchen spatulas. These are the worst pots and pans we have EVER owned.

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      Reviewed Oct. 23, 2024

      I received my cookware for Christmas last year 2023. I loved them! However now they are 10 months old and my favorite pan is peeling in the middle. I use this pan almost daily and always use rubber utensils. I would like a new pan but can’t find one. I don’t think I would recommend them as this should not happen. It is labeled Rachael Ray porcelain cookware durable non-stick performance.

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      Reviewed Sept. 30, 2024

      I received a full set as a gift. Within a week the pans started to discolor under normal use. Within two weeks everything started sticking. In the year I've had them TWO lids have exploded, one in my dishwasher and one JUST exploded in a cabinet. That lid hasn't even been used in days. It's the worst set of pots and pans I've ever had.

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      Reviewed June 13, 2024

      These pans are just terrible! Sure they cook the food, but if you wanna wrestling match to get it out of the pan, then look no further! The pans don’t even sit on top of the burner range flat making it difficult to get an even cooking experience! Honestly, they should be pulled off the shelves with refunds given to anyone who purchased a set!

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      Verified purchase

      Reviewed May 3, 2024

      I purchased my cookware when I bought my house late 2021. It was well stored on a shelf in the A/C while I worked on updating my house. I bought everything new and ordered and stored. Well I'm finally in my home and cooked dinner tonight only to have glass lid explode. Luckily I was not right next to it. In 50 years of cooking I have never had a lid for this. It shattered!!! Glass bits falling out. OMG. I will never buy Rachael Ray cookware again.

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      Customer ServiceSales & Marketing

      Reviewed Feb. 3, 2024

      I placed an order in November 2023 on Rachael Ray’s website for a 14piece cookware set- Order# ** - My Visa credit card was charged but the set NEVER arrived. Made several attempts to reach the company and each time I will get a response that “they will get back to me” And I am still waiting! Had to contact the credit card company for a refund. I love these pots and it would have been my 4th set, but so dislike this Company’s customer service! Let me tell how I am done with Rachael Ray! So dissatisfied with their service - it’s despicable! Too much sales you say? Nope, just bad business ethics..

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      Verified purchase
      Customer Service

      Reviewed Dec. 13, 2023

      I ordered a cake pan and frying pan. Only received cake pan. Customer Service points you toward an email address that they reply is not monitored and to call a toll free number. The number gives a generic email greeting and no one replies to you. Non-existent customer service and no way to fix issues. Go with another brand from a caring seller.

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      Rachael Ray Cookware author review by ConsumerAffairs Research Team

      Sporting the name of TV personality and chef Rachael Ray, the Rachael Ray Cookware collections can be found at most major retailers. Bright colors and fun accents are the cookware's hallmark.

      • Colorful: When buying Rachael Ray products, consumers can choose cookware with a colorful exterior, or with colorful handles.

      • Heat-resistant handles: The pots and pans of this cookware line are equipped with plastic handles that do not heat up with the cookware.

      • Large product line: In addition to several cookware sets, the Rachael Ray Cookware also includes pieces such as a double-burner griddle, a griddle and glass press set and a butter warmer with a pour spout.

      • Suction lids: While the cookware comes with a glass or stainless steel lid, suction lids can be purchased separately to allow leftovers to be stored safely.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Rachael Ray Cookware Company Information

      Company Name:
      Rachael Ray Cookware
      Website:
      www.rachaelray.com