Rachael Ray Cookware

Rachael Ray Cookware Reviews

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Rachael Ray Cookware Reviews

ConsumerAffairs has collected 289 reviews and 211 ratings.

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Page 1 Reviews 0 - 10
Customer ServiceStaff

Reviewed Sept. 23, 2023

This is the WORST cookware we have ever had. We started notices scratches or swirly marks on the pots and pans. We called them about this, and they said was misusing the cookware using metal utensils. WE HAVE NEVER USED METAL UTENSILS in this cookware. I looked at the marks closer, and came to the conclusion that the marks were from our dishwasher. The box said they were dishwasher safe. You know what? They are not!!! I would not recommend this cookware to anyone. Like I said it's CRAP!!

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Reviewed June 25, 2023

Rachael Ray's pots don't seem of good quality. I bought her pots and pans when they 1st came out. The handles get super hot after just boiling eggs. The handles are made of a plastic material and should not heat up. Crummy pots/inferior for sure.

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    Reviewed May 17, 2023

    The quality of this cookware is so poor. The nonstick is all coming off the bottom. The cool to the touch handles? Burns every single time. I will never buy from her. This is the worst cookware brand.

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    Reviewed Jan. 20, 2023

    Purchased set for Christmas gift. Beautiful outside. Inside all scratched and as a consumer I worry about what gets into the foods cooked If it has this many scratches. It shouldn't be on the market. FYI.

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    Reviewed Dec. 13, 2022

    I purchased Rachael Ray’s cookware set on Amazon. When I did receive it the large pots were defective in shape. I contacted Amazon. They replaced it with another set which was fine. The second said that all the pots were defective at that point they gave me a refund. So I continue to try to use the pots which none of the tops fit the pots because they are bent or defective. Now, when I do put the top on a skillet of the sit, water, or steam comes up where the aluminum and the glass apparently is separating. I will never buy another.

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    Reviewed Nov. 30, 2022

    I am very disappointed by the lack of customer service I received. After much research, I purchased 2 sets of the hard anodized cookware set as we have a large family. I figured it is better to invest in a good set and a name that we were familiar with. We have several other items from her that are great. This however stained within a year or regular use & could not be cleaned. I contacted them with pictures and to my surprise the warranty was not honored, calling it misuse. I have bought cheaper sets from Macy's that did not look like this after years of use. Please do not be fooled by the promise of warranty. It is not honored. Evidently loyalty and support are not appreciated by this company.

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    Reviewed Aug. 17, 2022

    I am a caterer. I'm trained in food preparation. I set the pan to a medium heat, put water with some sausage in the pan, went to grab eggs and it wasn't that long before I noticed the side of the pan was bubbling. It was the paint and then there was flame and now I have no cookware. The $180 cookware has failed me and this is the second pan that has caught fire. I'm very disappointed. I purchased my set from Amazon and I will be getting a refund.

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    Reviewed June 6, 2022

    Small surface cracks started, today while using it cracked right in two. Split right across whole pan. Thankful it didn't shattered after taking out of oven. Something is causing these cracks. Won't bother buying another.

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    Customer Service

    Reviewed April 30, 2022

    I ordered two sets of "Cucina Almond" dishes (plates, salad plates, bowls and mugs). Loved the color, but the plates were smaller than I thought they would be and the bowls are not suitable for soup or cereal. MY MAIN COMPLAINT IS ALL PIECES ARE ROUGH TO THE TOUCH ON THE BOTTOM/BACK SIDE. They scratch my counter tops and my table. I called the company and they insisted I take photos of the dishes and then maybe they could refund me. I would have to pack them all up and ship them back at my expense. They can't see the problem in a photo--it's how it feels to the touch. I asked for a partial refund and I would keep the dishes. They said no. Again the color is perfect but poor quality. If anyone can tell me how to "smooth out" the backside of these dishes so they don't mar or scratch I would greatly appreciate it.

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    Customer Service

    Reviewed April 15, 2022

    I purchased the Rachael Ray Cucina non stick pans in March 2022. I used the 9" fry pan one time. The next time I took it out to use I noticed the surface had a chip in it. I contacted customer service via submitting a warranty ticket on their site. The auto message said it would take a month to hear anything back! I was disappointed but accepted it. Today it has been a month and still no news. When I try to check the status of my ticket online I get a message that there is no service ticket. This despite the fact I do have a service ticket sitting in my email. I have been trying to call all morning and despite the fact I am calling during their business hours per the recorded message no one ever answers. Do not buy these pots. It is absurd that after one use they are chipped. My last set of pans lasted over 10 years. They do not respond to calls or emails.

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    Rachael Ray Cookware author review by ConsumerAffairs Research Team

    Sporting the name of TV personality and chef Rachael Ray, the Rachael Ray Cookware collections can be found at most major retailers. Bright colors and fun accents are the cookware's hallmark.

    • Colorful: When buying Rachael Ray products, consumers can choose cookware with a colorful exterior, or with colorful handles.

    • Heat-resistant handles: The pots and pans of this cookware line are equipped with plastic handles that do not heat up with the cookware.

    • Large product line: In addition to several cookware sets, the Rachael Ray Cookware also includes pieces such as a double-burner griddle, a griddle and glass press set and a butter warmer with a pour spout.

    • Suction lids: While the cookware comes with a glass or stainless steel lid, suction lids can be purchased separately to allow leftovers to be stored safely.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Rachael Ray Cookware Company Information

    Company Name:
    Rachael Ray Cookware