Rachael Ray Cookware

Purchased set for Christmas gift. Beautiful outside. Inside all scratched and as a consumer I worry about what gets into the foods cooked If it has this many scratches. It shouldn't be on the market. FYI.

I purchased Rachael Ray’s cookware set on Amazon. When I did receive it the large pots were defective in shape. I contacted Amazon. They replaced it with another set which was fine. The second said that all the pots were defective at that point they gave me a refund. So I continue to try to use the pots which none of the tops fit the pots because they are bent or defective. Now, when I do put the top on a skillet of the sit, water, or steam comes up where the aluminum and the glass apparently is separating. I will never buy another.

I am very disappointed by the lack of customer service I received. After much research, I purchased 2 sets of the hard anodized cookware set as we have a large family. I figured it is better to invest in a good set and a name that we were familiar with. We have several other items from her that are great. This however stained within a year or regular use & could not be cleaned. I contacted them with pictures and to my surprise the warranty was not honored, calling it misuse. I have bought cheaper sets from Macy's that did not look like this after years of use. Please do not be fooled by the promise of warranty. It is not honored. Evidently loyalty and support are not appreciated by this company.

I am a caterer. I'm trained in food preparation. I set the pan to a medium heat, put water with some sausage in the pan, went to grab eggs and it wasn't that long before I noticed the side of the pan was bubbling. It was the paint and then there was flame and now I have no cookware. The $180 cookware has failed me and this is the second pan that has caught fire. I'm very disappointed. I purchased my set from Amazon and I will be getting a refund.

Small surface cracks started, today while using it cracked right in two. Split right across whole pan. Thankful it didn't shattered after taking out of oven. Something is causing these cracks. Won't bother buying another.

I ordered two sets of "Cucina Almond" dishes (plates, salad plates, bowls and mugs). Loved the color, but the plates were smaller than I thought they would be and the bowls are not suitable for soup or cereal. MY MAIN COMPLAINT IS ALL PIECES ARE ROUGH TO THE TOUCH ON THE BOTTOM/BACK SIDE. They scratch my counter tops and my table. I called the company and they insisted I take photos of the dishes and then maybe they could refund me. I would have to pack them all up and ship them back at my expense. They can't see the problem in a photo--it's how it feels to the touch. I asked for a partial refund and I would keep the dishes. They said no. Again the color is perfect but poor quality. If anyone can tell me how to "smooth out" the backside of these dishes so they don't mar or scratch I would greatly appreciate it.

I purchased the Rachael Ray Cucina non stick pans in March 2022. I used the 9" fry pan one time. The next time I took it out to use I noticed the surface had a chip in it. I contacted customer service via submitting a warranty ticket on their site. The auto message said it would take a month to hear anything back! I was disappointed but accepted it. Today it has been a month and still no news. When I try to check the status of my ticket online I get a message that there is no service ticket. This despite the fact I do have a service ticket sitting in my email. I have been trying to call all morning and despite the fact I am calling during their business hours per the recorded message no one ever answers. Do not buy these pots. It is absurd that after one use they are chipped. My last set of pans lasted over 10 years. They do not respond to calls or emails.

Spend a great deal of money on what I thought were a great product For them after just a few washings have scratches and rusting. I'm very disappointed. Definitely won't be referring anyone to buying this product.

High expectations but very disappointed. Cooking surface scratched, peeled and generally looked worn very quickly. Surprised she put her name behind such a poorly made product…. But these days, nothing surprises me anymore.

Making an expensive dinner for me and my Valentine and the lid of a boiling pot (whose burned was already OFF at the time of the incident) shattered completely! None of the “possible factors” that they say causes tempered glass to shatter (scratches over time or extreme heat or temperature change) were taking place at all!!! Only had these pots a couple months! 0 out of 10. Do not recommend.