Lifeway Mobility Reviews

There are not enough words to express our gratitude for the wonderful service that was provided by Wally ** the tech from Lifeway. He went above and beyond as he serviced our Bruno stairlift. He was right on time, wonderfully personable, totally professional, and a great representative of his company. The company is outstanding, very responsive to customer needs. We are lucky to have this company in our area.

Everything has been good. I haven't had any problems with the Lifeway Mobility stairlift and we love it.

My experience through most of the process was great. From the first sales call through the installation. Then came time to pay the bill. The Customer Service was horrible and communication was either confusing or non existent. I'm paying my final bill months later but this all could have been resolved with better communication and staff.

I have arthritis throughout my hips, legs and knees and I was unable to get down the steps. I talked to the rep over the phone briefly and we made the deal. The installer from Lifeway Mobility installed the stairlift in three and a half hours and the quality is rock solid. I am impressed. The stairlift gives me the capability of going down the stairs to the shower.

I purchased a Used one and it has been a life saver for my husband since he can now be at home! The installer was very nice and informative and I would give him a raise or a nice XMAS Bonus!!!! He answered all my questions and made sure I knew how it worked before he left. I found your ad online & was contacted right away and was not pressured at all to purchase it. Love your company!

I had Lifeway Mobility install a stairlift for my 91 year old, mobility challenged Mother. We could not be happier! From the initial sales contact through installation, Lifeway Mobility was on top of everything. Professional, courteous, punctual and knowledgeable all describe our experience. The stairlift has improved my Mother's quality of life. Thank you, Lifeway Mobility!

Staff are very professional and fast. The product (stairway lift) was installed perfectly with great instructions. I had a few problems with the financing part of this procedure because their emails went to my junk folder but once that was sorted, everything has been great.

Every step of the process was easy and effective. Being able to get my mother up and down the steps with very little effort made a huge difference to our enjoyment of the summer and continues to make life easier.

The sales rep with Lifeway Mobility came to the house, did the measurements, and gave me the estimate. I accepted it and they came and installed the stairlift. It's on the side of the house so it's perfect. I'm interested in how things work mechanically. I asked the installer, "Would you mind if I held your hand while you did this so I can see how it works?" He was very personable young man, and he said, "Thank you for asking. I'm happy to have you here." He went through everything. He hooked it up, showed me the components of the different methods of operating it from the seat, the mechanism in the seat to make it work, and using it to go up and down with the remote. So far, the stairlift has been fabulous.

The installers did a great job and everything was handled and cleaned up afterwards. Also, the stairlift is working fine. We're very happy.

Both the lady that I spoke to on the phone from Lifewway and the person who came to install the stairlift were great. We demoed the stairflit. Everything was installed smoothly. Everything worked out great.

The purchase process was very easy and the installation was perfect and fast. The guy who installed was really knowledgeable. The stairlift is of excellent quality and it has made a big difference. My mother can stay in her home. I highly recommend this. It was a smooth experience from beginning to end.

My girlfriend and I are 75-plus and we need something to get up the front stairs and the inside stairs. I checked out Lifeway and found that their prices are reasonable. I can also get used ones even. Instead of paying $10,000 for a new one, I can get one for a lot less. Look into Lifeway. Installations are good and the people are hardworking.

The stairlift does what it’s supposed to. It works. I was very pleased with it.

Lifeway Mobility did everything really good. The salesperson that came out was very helpful. The stairlift is compact, and the installation took less than two hours. So far, my father likes it really good. It helps him out a lot.

They did a great job installing the stairlift. But they didn’t tell me when they were coming until they were in Baltimore and then they were about an hour and a half away. I had an old stairlift unattached to the floor, but it’s really long and heavy, and I couldn't get it out. So when the installer came in, he cut it for us, and we got it out. I really appreciated that. Then he put the new one in, and it's great. It works and looks good. So I’m really happy with it. One nice thing that I really like a lot is that when you get to the top of the steps, the chair swivels around. The stairlift is for my wife. So when she gets up, she's not getting up on the steps. She’s getting up away from the steps. So that's really good. It’s a lot safer than the old one.

The sales rep that we dealt with was fine. The installation was good.

I like the quietness of the stairlift. The quality is good and I feel very safe using it. It made it easier for me to go upstairs.

Lifeway is slow. They got my $2,000 deposit but there has been no call or installation.

Lifeway was very nice to deal with. They came in and they installed, and they were very kind, efficient and professional. So far, I'm using the stairlift and it’s very good. I can get up and down my stairs very efficiently. We were highly recommended to Lifeway and upon doing research, we found that everyone that had gotten it seemed to have been very happy. We researched other people and their stairlifts came apart, people were killed and they had a lot of recalls.