Lifeway Mobility Reviews

My experience with Lifeway Mobility was superb. I rented a stair glide for my sister to assist her in gaining access to her condo located on the 2nd floor of her building. From start to finish, the service we received from Lifeway was excellent. The salesman was knowledgeable in answering all our questions. The office staff were very efficient in processing our payments. The install and removal both were handled smoothly. We had no problem with the stair glide during the 7 months we had it. It made it possible for my sister to remain at home during her final months before her passing. It truly helped improve her quality of life.

You cannot imagine how much our Lifeway outdoor chairlift has made to my husband & me. I didn't even know there was such a thing. If it hadn't been for this chair, my husband, who cannot walk down stairs at all, would never have been able to go to doctor appts., physical therapy, out to dinner, for a car ride. These all seem small, but to a person who is inside a house all day & night, it's a huge deal, just to smell fresh air. I don't know how to properly thank you enough for giving him this freedom. We're forever in your debt. And I have to say, the lovely gentleman who came to set it all up, saw off things to exactly the right level, and explain it to me, was so kind. Just don't know how to thank you all enough.

We recently had a straight stairlift installed, and the entire process was excellent—from the initial consultation and estimate with sales, to scheduling and payment options through customer service, all the way to installation. Kevin carefully reviewed all available options, took measurements, and answered our questions both in person and over follow-up calls. Kendall handled the installation and contacted us on the day to explain a brief delay in arrival, which still fell within the promised window. He arrived as expected, treated our home with respect, paid close attention to detail, and kept us informed throughout. The stairlift is working perfectly and has already improved life for its user.

Our grown son had major back surgery in Sept 2025. He ended up in a wheelchair re-learning how to walk due to some nerve "stretching." In an emergency, I contacted Lifeway Mobility to get ramps installed in a hurry at his home (along with some rails in the tub). They were very accommodating and fit us in. The installation techs did a great job with the install last October. They just removed the ramps after 7 months on 4/7/26 (my son can now walk a bit using hiking poles). Thank you Lifeway Mobility for coming to our rescue! You all did a GREAT job!

Lifeway Mobility is legit! I called Brent with a question or two. He was friendly and informative. When I anticipated a "NO," that was never his answer. Because this, it was easy to select them for my needs. Scheduling with Kylee was a breeze. Troy, the installation professional, was also 10 stars. My installation was somewhat unorthodox and while we were proceeding I also anticipated Troy saying, "Sorry dude, we just can't do what you are asking." But that was not the situation at all. He made it happen and we are very pleased with the results. I will gladly brag up Lifeway Mobility to anyone that asks. My only wish that I had space for an elevator cause that would have been BOSS.

Lifeway earned a five star review in professionalism, speed of installation and by the positive interactions with Allison on scheduling; with Glenn the Accessibility Consultant; and with Gerrisson and Luis the installers. Glenn is a seasoned all-star. He is very personable and fully addressed our needs with a well conceived lay out. You have a great team and are sensitive in a difficult situation. The product will last beyond our lives.

We purchased the Bruno stairlift as it was the best for our narrower stairway. They came to our house 5/15/26 and installed it on Monday 5/18 as I was being discharged from Rehab Monday afternoon. It was installed in under 3 hrs. Zachery did the install and did a great job. The company really accommodated me with such short notice. The chair lift runs smoothly and quietly. I was able to use it yesterday.

Both men were very helpful, didn’t feel pressured to buy. The installer was helpful and he explained the working of the unit.

The sales, construction and install teams are professional, efficient, friendly and super helpful. I would never use anyone else for this type of work. This is the second piece of equipment installed in my home by Lifeway, and I could not be happier!!

We had a great experience working with Lifeway Mobility. Manny came out to do estimate and helped us determine which entrance would be best for our situation. The installation crew was fabulous. The ramp itself is very nice looking and very stable. We are extremely pleased with Lifeway Mobility.