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Lifeway Mobility Reviews

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About Lifeway Mobility

Lifeway Mobility offers accessibility aids that can help make your home safer and more comfortable. Its products include stair lifts, ramps, wheelchair lifts, elevators, baths, showers and transfer aids. Lifeway also provides installation services and free consultations. The company currently has locations in in 34 states and Washington, D.C.

Pros
  • Free consultations
  • Financing, used and rental options
  • Professional installation and service
Cons
  • Not available in all states
  • Limited pricing on website

Lifeway Mobility Reviews

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    2 featured reviews
    How do I know I can trust these reviews about Lifeway Mobility?
    • 4,882,006 reviews on ConsumerAffairs are verified.
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    Page 2 Reviews 5 - 35
    Staff

    Reviewed April 28, 2026

    Excellent work on my wheelchair lift. I can enjoy my yard again.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We're glad we could quickly fix your lift so you're able to enjoy your yard again! That is why we do what we do at Lifeway Mobility!

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    Reviewed April 27, 2026

    Expert service, which is rare these days. Highly recommended.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate the positive feedback on the expert service you received from our local team. Thank you for the recommendation and for choosing Lifeway Mobility!

    Reviewed April 24, 2026

    As usual dynamic solution and service. My stairlift just turned a teenage 14.

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    Lifeway Mobility
    Response from Lifeway Mobility

    Thank you for the positive feedback and for choosing Lifeway Mobility!

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    Sales & MarketingStaff

    Reviewed April 24, 2026

    Everyone was professional, friendly, no sales pressure. Equipment seems durable. Great service and responsiveness.

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    Lifeway Mobility
    Response from Lifeway Mobility

    Thank you for the positive feedback and for choosing Lifeway Mobility!

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    MaintenanceStaff

    Reviewed April 22, 2026

    Thank you very much for going out of your way to fix and service our chairs!! You really helped us in a big time of need. The servicing gentleman was a pleasure to have and did a marvelous job. Thank you very much again!!

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate the positive feedback on the service provided on your stair lift. Thank you for choosing Lifeway Mobility!

    Sales & MarketingStaffTransparency

    Reviewed April 21, 2026

    Sales team was experienced and did not pressure me to buy. The tack that did the installation had many years experience. Upon completion I was given excellent explanation how operate the lift chair.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We greatly appreciate the positive feeedback on your experience with our local team, and installation/demonstration of your stair lift. Thank you for choosing Lifeway Mobility!

    Customer ServicePunctuality & Speed

    Reviewed April 20, 2026

    Very easy and arrived early today and trained me well and said to call if I had any questions.

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    Lifeway Mobility
    Response from Lifeway Mobility

    Thank you for the positive feedback and for choosing Lifeway Mobility for your stair lift!

    Sales & MarketingStaff

    Reviewed April 15, 2026

    We are very happy with the new stairlift. The sales representative Jesse was very helpful but not pushy. Luke, our installer, was very professional and efficient. He explained the operation of the unit understandably and completely. We had no mess to clean up when he was done. All in all our experience with Lifeway Mobility was very positive.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We're glad to hear how happy you are with your new stair lift and overall experience with our local team. Thank you for choosing Lifeway Mobility!

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    Reviewed March 24, 2026

    Top-notch business that goes the extra mile to make sure their customers are happy with the finished product. I would recommend them if in need of a ramp or any other mobility equipment needed for you or your loved ones.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate the positive feedback on your experience with our local team. Thank you for the recommendation and for choosing Lifeway Mobility for your wheelchair ramp!

    Staff

    Reviewed March 21, 2026

    Jose was an outstanding technician. He was on time, efficient, resolved all the issues. The chair lift as old as it is, works remarkably well and he’s very knowledgeable and professional, does a great job.

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    Lifeway Mobility
    Response from Lifeway Mobility

    Thank you so much for the kind words about Jose and for choosing Lifeway Mobility!

    Sales & MarketingStaffBillingTimeliness

    Reviewed March 19, 2026

    Excellent company to deal with. Bill the sales rep and Raul the installer were amazing. Raul was very, very neat, thorough and vacuumed the area after the work. My husband was being discharged from the hospital and needed the lift installed asap. Bill had it arranged for the next day. We are extremely happy and my husband is able to continue living life at home with this chairlift. Highly recommend Bill and Raul.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate the positive feedback on your experience with our local team. We're glad we could provide a solution right in time for your husband's return home from the hospital. Thank you for the recommendation and for choosing Lifeway Mobility for your stair lift!

    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed March 18, 2026

    Very professional from initial consultation through installation. They listened to our needs and made adjustments to work for our situation. Very happy with how quickly they were able to complete the job.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate the positive feedback on your experience with our local team from the consultation through the installation. Thank you for choosing Lifeway Mobility for your stair lift!

    Punctuality & SpeedStaff

    Reviewed March 17, 2026

    From the initial estimation to the scheduling and planning and the installation, everything was exactly as expected, very professional people, careful to explain everything. A friend who has a Lifeway Mobility stairlift referred us.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate the wonderful feedback on your experience with our local team from the initial estimate through installation. Thank you for choosing Lifeway Mobility!

    Customer ServiceContract & TermsSales & MarketingStaff

    Reviewed March 6, 2026

    Highly recommend this company for all your mobility needs will many options to choose from. Due to living arrangement changes had to have my stairlift removed, Manny very friendly professional came today and removed it. He also installed it a year ago. Thank you sir. Sales team is very helpful being very focused on their customer's needs. Call them first I highly recommend. *****

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate the positive feedback on your experience with our local team. Thank you for the recommendation and for choosing Lifeway Mobility for your stair lift!

    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed March 4, 2026

    The chairs were installed as promised. The technicians were knowledgeable, professional, and efficient. The person who answered the phone was pleasant and accommodating when scheduling the appointment. The staff went above and beyond to resolve an issue with one of the chairs so the person could return home as planned.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate the positive feedback on the installation of your stair lift. We're glad you were pleased with the customer service and professionalism displayed by our team. Thank you for choosing Lifeway Mobility!

    CoveragePunctuality & SpeedTransparency

    Reviewed March 3, 2026

    Great experience! Installation was completed promptly, explanation of the process and training on the equipment was wonderful. I would definitely recommend Lifeway Mobility with the purchase of and installation of the SureHands lift.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate you sharing feedback on your great experience with our local team. We're glad to hear you were happy with the installation and demonstration of the ceiling lift. Thank you for the recommendation and for choosing Lifeway Mobility!

    Staff

    Reviewed March 2, 2026

    They were very professional from start to finish. From ordering our chairlift to the installation would recommend lifeway mobility 100%. We ordered for our adult daughter with cerebral palsy. They were so helpful, very knowledgeable. Jason and John were very nice and professional.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We're glad to hear you were fully satisfied with your experience with our local team from start to finish. It was an honor to provide a solution to help make it easier and safer for your daughter to navigate the stairs at home. Thank you for the recommendation and for choosing Lifeway Mobility for your stair lift!

    Staff

    Reviewed Feb. 20, 2026

    The technician was knowledgeable, very neat, and professional. He explained everything he was doing. It was a flawless installation. He patiently took all the time necessary to explain to us how the unit worked. Five Stars. Bob

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate the posiitive feedback on the installation and demonstration of your stair lift. Thank you for choosing Lifeway Mobility!

    Customer ServiceCoverageMaintenanceStaff

    Reviewed Feb. 17, 2026

    Joshua was here today to replace the batteries after he did the installation 6+ years ago. He did an excellent job at the time of installation. Recently felt my lift was "hesitating" on the way up and then one day it stopped half way up but then continued. I called service and or course the batteries were the focal problem. Hey, it's been 6+ years. Much to surprise Joshua was the tech for the repair and I was happy about that and he was still with the company.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate the kind words about our local team member, and are glad to hear you were happy with the service provided. Thank you for choosing Lifeway Mobility!

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    CoverageStaff

    Reviewed Feb. 3, 2026

    Service was excellent. Courteous and friendly technician who checked out my stairlift; He adjusted, lubricated and aligned unit taking care to make sure everything worked perfectly. He looked at the batteries and suggested that they should be replaced as their date way close to their expiration. I Would recommend this company to anyone who needs the assistance of a stairlift.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate the positive feedback on the service provided for your stair lift. Thank you so much for the recommendation and for choosing Lifeway Mobility!

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    PriceStaffRates

    Reviewed Jan. 29, 2026

    Excellent product. Exceeds my expectations. Will certainly assist me in movement to certain areas of my house. I have explored many different stairlifts and came to the conclusion that the Hamar unit would fit my needs not only in function but also in price. Mechanically, I was most impressed with its type of construction.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate the positive feedback on your experience with our local team. Thank you for choosing Lifeway Mobility for your stairlift!

    CoverageMaintenanceStaff

    Reviewed Jan. 24, 2026

    Lifeway Mobility did the yearly service on our platform lift. The technician Ivan was on time, friendly, and respectful. He lubricated the lift, and replaced a damaged part. I would recommend this company for platform lift maintenance.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We greatly appreciate the positive feedback on the service provided to your platform lift. Thank you for the recommendation and for choosing Lifeway Mobility!

    Customer ServiceSales & MarketingStaffRates

    Reviewed Jan. 22, 2026

    The entire team was very professional, knowledgeable and helpful. I highly recommend this company to anyone interested in a stair lift. Within two days of first placing the call I got my stair lift. With a letter from your doctor the sales tax is waived.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We greatly appreciate the kind words about our local team. Great reminder to others regarding the sales tax exemption for stair lifts where applicable. Thank you for the recommendation and for choosing Lifeway Mobility Denver for your stair lift!

    Staff

    Reviewed Jan. 22, 2026

    I would definitely recommend Lifeway Mobility to anyone. They went above and beyond all expectations. Everyone was so kind and considering as well as understanding to our needs. After the installation of the chairlifts they took the time to explain how to operate them. As well as answering any questions that we may have had, again Thank you lifeway.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We greatly appreciate you taking the time to share feedback on your experience with our local team. We're glad you found the demonstration after the installation to be so helpful. Thank you for the recommendation and for choosing Lifeway Mobility for your stairlift!

    Customer ServiceStaff

    Reviewed Jan. 22, 2026

    Excellent customer service from start to finish! I would recommend to anyone looking for a chair lift! From the initial visit by Geoffrey to the installation by Noel and Jonathan, I couldn’t ask for a better experience!

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate the positive feedback on your wonderful experience with our local team from start to finish. Thank you for the recommendation and for choosing Lifeway Mobility for your stairlift!

    Customer ServiceCoveragePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Jan. 20, 2026

    Lifeway Mobility installed a brand new "Harmar Up" lift in our home on Dec 2. Despite being brand new, it needed a series of service appointments and parts repair until it was finally workable on January 19th. That's 7 weeks. When it initially didn't work I reached out to Lifeway. I reached out 6 times over two weeks before receiving a response from the branch manager. I chose the "Harmar Up" over the Bruno model also quoted by Lifeway as it is a modular unit (not custom) and could be installed quickly. My mother (92 years old) was returning home from hospital and rehab. Her recovery was significantly impacted by the lack of a stair lift. Due to this I needed to take additional time off from work to care for her which meant thousands of dollars in lost income for my family..

    I initially asked about a return of the substandard product but was told to "wait and see" if they could fix it and if not they would "consider" a return and refund. One caveat: ALL of the service technicians, as well as Michael the service manager and Lisa the scheduler, were kind, competent, and empathetic. I can not say the same of others at the company.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate you taking the time to share your feedback. We're sorry for the issues and inconveniences that you and your mother have experienced as a result of the issues with the stair lift. Our local manager had reached out via email (per your request for that line of communication) and offered a couple of different options as solutions. One of which was replacing the carriage, which was done on 1/19/2026 as a short-term solution. Our local manager also offered a credit towards another solution if that did not work, and included her direct line in an email to discuss further at your convenience, but we've not heard back since. We're awaiting your response to determine the best next step if the carriage replacement did not solve the issue with the current stair lift. Please contact us at (508) 329-1031 at your convenience and ask for Kathy.

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    Staff

    Reviewed Jan. 16, 2026

    Purchased a custom-made Lifeways Mobility Stair Lift for my mom. This is a great product and the process from start to finish has been wonderful. Everyone has been very helpful, responsive and courteous.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We greatly appreciate the positive feedback on your experience with our local team from start to finish. Thank you for choosing Lifeway Mobility for your mom's stair lift!

    TechStaff

    Reviewed Jan. 14, 2026

    LifeWay was able to accommodate the installation to work for us. They sent out professional installers and they did a great job. Ramp looks and works great, they’re detail oriented and easy to work with.

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    Lifeway Mobility
    Response from Lifeway Mobility

    Thank you for the positive feedback on the installation of your wheelchair ramp and for choosing Lifeway Mobility!

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    Staff

    Reviewed Jan. 14, 2026

    I am at peace with this Bruno chair lift from Lifeway Mobility. It’s not something I wanted but life gets more difficult the older you get. This has allowed me the security I needed to remain in my home. It’s eased my boys' minds that I’ll be more safe. The folks at LifeWay are easy to work with and are knowledgeable about their product. I highly recommend.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We appreciate the positive feedback on your experience with our local team. We're glad we could provide a solution that has enabled you to remain safe in your home and given your boys peace of mind. Thank you for the recommendation and for choosing Lifeway Mobility for your stair lift!

    Punctuality & SpeedStaff

    Reviewed Jan. 8, 2026

    Lifeway has been a blessing to our remodel from start to finish. The ordering process was efficient and quick. Our install crew was professional and talented. I would strongly recommend Lifeway to anyone.

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    Lifeway Mobility
    Response from Lifeway Mobility

    We're glad we could assist in providing a solution that worked perfectly for your remodel. Thank you for the recommendation and for choosing Lifeway Mobility!

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    Lifeway Mobility Company Information

    Company Name:
    Lifeway Mobility
    Address:
    40 Weston Street Building 40, Suite A
    City:
    Hartford
    State/Province:
    CT
    Postal Code:
    06120
    Country:
    United States
    Website:
    www.lifewaymobility.com