Lifeway Mobility Reviews

Update: I’m very satisfied with the outcome of my installation. Installation was perfect. Only objection was in a billing error which you resolved. Very pleased with my stairlift.

My experience with Lifeway Mobility was superb. I rented a stair glide for my sister to assist her in gaining access to her condo located on the 2nd floor of her building. From start to finish, the service we received from Lifeway was excellent. The salesman was knowledgeable in answering all our questions. The office staff were very efficient in processing our payments. The install and removal both were handled smoothly. We had no problem with the stair glide during the 7 months we had it. It made it possible for my sister to remain at home during her final months before her passing. It truly helped improve her quality of life.

Lifeway Mobility has permitted our family to enhance all quality of care for aging parents. To have found an organization that is accessible for all, exhibits kind patience and is willing to engage on creative solutions, has been very refreshing. In addition to their team’s professionalism and warrantied quality work, engagements have been consistently personable. Every interaction vested in our mutual goal of doing everything well, with family in mind. Anyone in need of a mobility solution, will benefit greatly from their team’s extensive experience of both fitting and timely solutions. In our case, this was a stairway replacement solution for an arthritic aging parent who is unable to avail themselves of surgical solutions. The dignifying and respectful creative support, has contributed to a reduction in pain levels and continues to be exceedingly commendable.

Lifeway earned a five star review in professionalism, speed of installation and by the positive interactions with Allison on scheduling; with Glenn the Accessibility Consultant; and with Gerrisson and Luis the installers. Glenn is a seasoned all-star. He is very personable and fully addressed our needs with a well conceived lay out. You have a great team and are sensitive in a difficult situation. The product will last beyond our lives.

We purchased the Bruno stairlift as it was the best for our narrower stairway. They came to our house 5/15/26 and installed it on Monday 5/18 as I was being discharged from Rehab Monday afternoon. It was installed in under 3 hrs. Zachery did the install and did a great job. The company really accommodated me with such short notice. The chair lift runs smoothly and quietly. I was able to use it yesterday.

Both men were very helpful, didn’t feel pressured to buy. The installer was helpful and he explained the working of the unit.

The sales, construction and install teams are professional, efficient, friendly and super helpful. I would never use anyone else for this type of work. This is the second piece of equipment installed in my home by Lifeway, and I could not be happier!!

We had a great experience working with Lifeway Mobility. Manny came out to do estimate and helped us determine which entrance would be best for our situation. The installation crew was fabulous. The ramp itself is very nice looking and very stable. We are extremely pleased with Lifeway Mobility.

Fast reliable service. Members of the team were excellent - informative and helpful.

However the job has now been completed to our satisfaction with much appreciated followup from Andy. Frank, the technician, who came out bent over backwards to brainstorm and customize the ramp to our needs and spent a great deal of time doing the job.

Excellent work on my wheelchair lift. I can enjoy my yard again.

Expert service, which is rare these days. Highly recommended.

As usual dynamic solution and service. My stairlift just turned a teenage 14.

Everyone was professional, friendly, no sales pressure. Equipment seems durable. Great service and responsiveness.

Thank you very much for going out of your way to fix and service our chairs!! You really helped us in a big time of need. The servicing gentleman was a pleasure to have and did a marvelous job. Thank you very much again!!

You cannot imagine how much our Lifeway outdoor chairlift has made to my husband & me. I didn't even know there was such a thing. If it hadn't been for this chair, my husband, who cannot walk down stairs at all, would never have been able to go to doctor appts., physical therapy, out to dinner, for a car ride. These all seem small, but to a person who is inside a house all day & night, it's a huge deal, just to smell fresh air. I don't know how to properly thank you enough for giving him this freedom. We're forever in your debt. And I have to say, the lovely gentleman who came to set it all up, saw off things to exactly the right level, and explain it to me, was so kind. Just don't know how to thank you all enough.

Sales team was experienced and did not pressure me to buy. The tack that did the installation had many years experience. Upon completion I was given excellent explanation how operate the lift chair.

Very easy and arrived early today and trained me well and said to call if I had any questions.

We recently had a straight stairlift installed, and the entire process was excellent—from the initial consultation and estimate with sales, to scheduling and payment options through customer service, all the way to installation. Kevin carefully reviewed all available options, took measurements, and answered our questions both in person and over follow-up calls. Kendall handled the installation and contacted us on the day to explain a brief delay in arrival, which still fell within the promised window. He arrived as expected, treated our home with respect, paid close attention to detail, and kept us informed throughout. The stairlift is working perfectly and has already improved life for its user.

We are very happy with the new stairlift. The sales representative Jesse was very helpful but not pushy. Luke, our installer, was very professional and efficient. He explained the operation of the unit understandably and completely. We had no mess to clean up when he was done. All in all our experience with Lifeway Mobility was very positive.

Our grown son had major back surgery in Sept 2025. He ended up in a wheelchair re-learning how to walk due to some nerve "stretching." In an emergency, I contacted Lifeway Mobility to get ramps installed in a hurry at his home (along with some rails in the tub). They were very accommodating and fit us in. The installation techs did a great job with the install last October. They just removed the ramps after 7 months on 4/7/26 (my son can now walk a bit using hiking poles). Thank you Lifeway Mobility for coming to our rescue! You all did a GREAT job!

Top-notch business that goes the extra mile to make sure their customers are happy with the finished product. I would recommend them if in need of a ramp or any other mobility equipment needed for you or your loved ones.

Jose was an outstanding technician. He was on time, efficient, resolved all the issues. The chair lift as old as it is, works remarkably well and he’s very knowledgeable and professional, does a great job.

Excellent company to deal with. Bill the sales rep and Raul the installer were amazing. Raul was very, very neat, thorough and vacuumed the area after the work. My husband was being discharged from the hospital and needed the lift installed asap. Bill had it arranged for the next day. We are extremely happy and my husband is able to continue living life at home with this chairlift. Highly recommend Bill and Raul.

Very professional from initial consultation through installation. They listened to our needs and made adjustments to work for our situation. Very happy with how quickly they were able to complete the job.

From the initial estimation to the scheduling and planning and the installation, everything was exactly as expected, very professional people, careful to explain everything. A friend who has a Lifeway Mobility stairlift referred us.

Lifeway Mobility is legit! I called Brent with a question or two. He was friendly and informative. When I anticipated a "NO," that was never his answer. Because this, it was easy to select them for my needs. Scheduling with Kylee was a breeze. Troy, the installation professional, was also 10 stars. My installation was somewhat unorthodox and while we were proceeding I also anticipated Troy saying, "Sorry dude, we just can't do what you are asking." But that was not the situation at all. He made it happen and we are very pleased with the results. I will gladly brag up Lifeway Mobility to anyone that asks. My only wish that I had space for an elevator cause that would have been BOSS.

Highly recommend this company for all your mobility needs will many options to choose from. Due to living arrangement changes had to have my stairlift removed, Manny very friendly professional came today and removed it. He also installed it a year ago. Thank you sir. Sales team is very helpful being very focused on their customer's needs. Call them first I highly recommend. *****

The chairs were installed as promised. The technicians were knowledgeable, professional, and efficient. The person who answered the phone was pleasant and accommodating when scheduling the appointment. The staff went above and beyond to resolve an issue with one of the chairs so the person could return home as planned.

Great experience! Installation was completed promptly, explanation of the process and training on the equipment was wonderful. I would definitely recommend Lifeway Mobility with the purchase of and installation of the SureHands lift.

They were very professional from start to finish. From ordering our chairlift to the installation would recommend lifeway mobility 100%. We ordered for our adult daughter with cerebral palsy. They were so helpful, very knowledgeable. Jason and John were very nice and professional.

We purchased our Lifeway Harmar Pinnacle SL300 Straight Stair Lift for our retirement home in Dec 2025 and it was completed and installed in Jan 2026. Quick turn around for sure. The Installer was a real professional and completed the installation flawlessly! He ensured we tested out our new Chair Lift after it installation and gave us insight on how to reach out for any and all service matters. We utilized our new Stair Lift everyday for the next week to give it a good break-in trail... and found it to be totally reliable.

The technician was knowledgeable, very neat, and professional. He explained everything he was doing. It was a flawless installation. He patiently took all the time necessary to explain to us how the unit worked. Five Stars. Bob

I have a curved electric chair in a two-story home that needed new floor covering. This company stepped up when needed to uninstall the chair for floor installation. Jamel and Alexsando arrived on time, had the courtesy of putting on shoe covers and quickly, and efficiently removed my chair so the new flooring work could begin. So professional, so clean and so tidy. I love this chair as it gives me confidence that I have access to the second floor should I get hurt as I age.

Joshua was here today to replace the batteries after he did the installation 6+ years ago. He did an excellent job at the time of installation. Recently felt my lift was "hesitating" on the way up and then one day it stopped half way up but then continued. I called service and or course the batteries were the focal problem. Hey, it's been 6+ years. Much to surprise Joshua was the tech for the repair and I was happy about that and he was still with the company.

Service was excellent. Courteous and friendly technician who checked out my stairlift; He adjusted, lubricated and aligned unit taking care to make sure everything worked perfectly. He looked at the batteries and suggested that they should be replaced as their date way close to their expiration. I Would recommend this company to anyone who needs the assistance of a stairlift.

Excellent product. Exceeds my expectations. Will certainly assist me in movement to certain areas of my house. I have explored many different stairlifts and came to the conclusion that the Hamar unit would fit my needs not only in function but also in price. Mechanically, I was most impressed with its type of construction.

Lifeway Mobility did the yearly service on our platform lift. The technician Ivan was on time, friendly, and respectful. He lubricated the lift, and replaced a damaged part. I would recommend this company for platform lift maintenance.

The entire team was very professional, knowledgeable and helpful. I highly recommend this company to anyone interested in a stair lift. Within two days of first placing the call I got my stair lift. With a letter from your doctor the sales tax is waived.

I would definitely recommend Lifeway Mobility to anyone. They went above and beyond all expectations. Everyone was so kind and considering as well as understanding to our needs. After the installation of the chairlifts they took the time to explain how to operate them. As well as answering any questions that we may have had, again Thank you lifeway.