Lifeway Mobility Reviews

Sales team was experienced and did not pressure me to buy. The tack that did the installation had many years experience. Upon completion I was given excellent explanation how operate the lift chair.

Very easy and arrived early today and trained me well and said to call if I had any questions.

We are very happy with the new stairlift. The sales representative Jesse was very helpful but not pushy. Luke, our installer, was very professional and efficient. He explained the operation of the unit understandably and completely. We had no mess to clean up when he was done. All in all our experience with Lifeway Mobility was very positive.

Top-notch business that goes the extra mile to make sure their customers are happy with the finished product. I would recommend them if in need of a ramp or any other mobility equipment needed for you or your loved ones.

Jose was an outstanding technician. He was on time, efficient, resolved all the issues. The chair lift as old as it is, works remarkably well and he’s very knowledgeable and professional, does a great job.

Excellent company to deal with. Bill the sales rep and Raul the installer were amazing. Raul was very, very neat, thorough and vacuumed the area after the work. My husband was being discharged from the hospital and needed the lift installed asap. Bill had it arranged for the next day. We are extremely happy and my husband is able to continue living life at home with this chairlift. Highly recommend Bill and Raul.

Very professional from initial consultation through installation. They listened to our needs and made adjustments to work for our situation. Very happy with how quickly they were able to complete the job.

From the initial estimation to the scheduling and planning and the installation, everything was exactly as expected, very professional people, careful to explain everything. A friend who has a Lifeway Mobility stairlift referred us.

Highly recommend this company for all your mobility needs will many options to choose from. Due to living arrangement changes had to have my stairlift removed, Manny very friendly professional came today and removed it. He also installed it a year ago. Thank you sir. Sales team is very helpful being very focused on their customer's needs. Call them first I highly recommend. *****

The chairs were installed as promised. The technicians were knowledgeable, professional, and efficient. The person who answered the phone was pleasant and accommodating when scheduling the appointment. The staff went above and beyond to resolve an issue with one of the chairs so the person could return home as planned.

Great experience! Installation was completed promptly, explanation of the process and training on the equipment was wonderful. I would definitely recommend Lifeway Mobility with the purchase of and installation of the SureHands lift.

They were very professional from start to finish. From ordering our chairlift to the installation would recommend lifeway mobility 100%. We ordered for our adult daughter with cerebral palsy. They were so helpful, very knowledgeable. Jason and John were very nice and professional.

The technician was knowledgeable, very neat, and professional. He explained everything he was doing. It was a flawless installation. He patiently took all the time necessary to explain to us how the unit worked. Five Stars. Bob

I have a curved electric chair in a two-story home that needed new floor covering. This company stepped up when needed to uninstall the chair for floor installation. Jamel and Alexsando arrived on time, had the courtesy of putting on shoe covers and quickly, and efficiently removed my chair so the new flooring work could begin. So professional, so clean and so tidy. I love this chair as it gives me confidence that I have access to the second floor should I get hurt as I age.

Service was excellent. Courteous and friendly technician who checked out my stairlift; He adjusted, lubricated and aligned unit taking care to make sure everything worked perfectly. He looked at the batteries and suggested that they should be replaced as their date way close to their expiration. I Would recommend this company to anyone who needs the assistance of a stairlift.

Excellent product. Exceeds my expectations. Will certainly assist me in movement to certain areas of my house. I have explored many different stairlifts and came to the conclusion that the Hamar unit would fit my needs not only in function but also in price. Mechanically, I was most impressed with its type of construction.

Lifeway Mobility did the yearly service on our platform lift. The technician Ivan was on time, friendly, and respectful. He lubricated the lift, and replaced a damaged part. I would recommend this company for platform lift maintenance.

The entire team was very professional, knowledgeable and helpful. I highly recommend this company to anyone interested in a stair lift. Within two days of first placing the call I got my stair lift. With a letter from your doctor the sales tax is waived.

I would definitely recommend Lifeway Mobility to anyone. They went above and beyond all expectations. Everyone was so kind and considering as well as understanding to our needs. After the installation of the chairlifts they took the time to explain how to operate them. As well as answering any questions that we may have had, again Thank you lifeway.

Excellent customer service from start to finish! I would recommend to anyone looking for a chair lift! From the initial visit by Geoffrey to the installation by Noel and Jonathan, I couldn’t ask for a better experience!

Lifeway Mobility installed a brand new "Harmar Up" lift in our home on Dec 2. Despite being brand new, it needed a series of service appointments and parts repair until it was finally workable on January 19th. That's 7 weeks. When it initially didn't work I reached out to Lifeway. I reached out 6 times over two weeks before receiving a response from the branch manager. I chose the "Harmar Up" over the Bruno model also quoted by Lifeway as it is a modular unit (not custom) and could be installed quickly. My mother (92 years old) was returning home from hospital and rehab. Her recovery was significantly impacted by the lack of a stair lift. Due to this I needed to take additional time off from work to care for her which meant thousands of dollars in lost income for my family..

Purchased a custom-made Lifeways Mobility Stair Lift for my mom. This is a great product and the process from start to finish has been wonderful. Everyone has been very helpful, responsive and courteous.

LifeWay was able to accommodate the installation to work for us. They sent out professional installers and they did a great job. Ramp looks and works great, they’re detail oriented and easy to work with.

I am at peace with this Bruno chair lift from Lifeway Mobility. It’s not something I wanted but life gets more difficult the older you get. This has allowed me the security I needed to remain in my home. It’s eased my boys' minds that I’ll be more safe. The folks at LifeWay are easy to work with and are knowledgeable about their product. I highly recommend.

Lifeway has been a blessing to our remodel from start to finish. The ordering process was efficient and quick. Our install crew was professional and talented. I would strongly recommend Lifeway to anyone.

I’m writing to express my dissatisfaction with the customer service I received from Nathaniel. He was dismissive, spoke in a choppy and uninterested manner, and made me feel as though he did not believe me when I discussed pricing. Given that this inquiry involves a medical mobility need, I expected professionalism, patience, and clear communication. Unfortunately, that was not my experience. At this time, I would prefer to work with a different representative or discontinue further contact.

Joe Jr. the Technician was very Professional, knowledgeable, and Friendly, and arrived early after calling to see if it was ok, Lisa in the office was very Professional and knowledgeable. We are enjoying the comfort of My 95 year old Mother to access the Stairs with ease. Thank you all so much.

Timely response to our service request. Good diagnosis of the problem and fix suggestion. Call back home office and confirm the parts are available. Check StairLift to make sure all else is functioning. Courteous and friendly service.. Ed ** 1-5-2026

Manny did an awesome job uninstalling my leased chair lift in my apartment. It was a lifesaver having the chair lift for my mother. She wouldn’t have been able to live with me if we didn’t have the chair lift. The uninstall was quick, clean, and no damage left on the stairs.

Pablo, the sales person was helpful with answers to questions and information covering purchase to installation. Colin, the great installer did a super job from start to finish. He answered and explained with ease and made the process quite easy. Since I've been using the unit for two months and have cleaned it twice, we feel comfortable with the equipment. It has been wonderful to have and has made my life soooo much easier. Thanks to all!