Liebherr Refrigerator Reviews

We have concluded the wrong ref. was ordered. BASCO is refusing to take responsibility for ref. opening the wrong way. So far a new shelving unit was put in and a new door. But, it still opens the wrong way.

Ice accumulating at bottom of 7353 freezer unit. Electra the local distributor refuses to assist and/or provide advice what to do before calling a technician which costs around 65$ before parts. The rep says: "We do not provide any support on the phone. If you have a question you must schedule a technician and pay for it." Terrible attitude and support. Plastic drawers easily fall out and break and plastic handle parts that break. Will never buy one again.

In 16/09/2010 - 4 years ago I purchased SBSes 7353 Premium BioFresh NoFrost Liebherr Refrigerator. I knew (I thought) that it is very high quality and user friendly. And despite the high price relative to other brands I bought it. But week ago the BioFresh began to lose temperature. I called to local service and technician comes to check it. As he says there is a gas leak in the pipe located in the refrigerator body. And there is no way to fix it. The only option is exchange whole side (BioFresh and Freezer). And I need to buy it, which is half of whole refrigerator price that is only $1400! Another words after 4 years of use I need to buy new refrigerator!!! After that no response from customer service. No response for mails.

I don't know where to begin! 7 weeks ago, after one year of no problems, the ice maker quit working. I noticed frost on the back interior wall of the refrigerator from day one. Also, the left fridge door quit closing by itself. Called & got a guy named ** who sounded stupid and evasive, but apparently could diagnose it from South Carolina, because after making me fax a copy of the receipt to prove we 'bought' it (what!!!???) and I called back to check on fax & service, the female I spoke with told me he'd ordered a part and it was being sent to our service person here. I assumed it must be a regular problem for him to be 'able' to diagnose. It was a new ice tray.

We purchased a new Liebherr refrigerator in January 2013. Have had countless problems with the ice maker followed by endless service calls. The quality and workmanship on a high priced refrigerator as this completely SUCKS!!

My refrigerator developed some problems, which I accept. However, because it was out of warranty, the appliance store would not service it. None of the local repairers would work on a Liebherr, and the main customer service at Liebherr couldn't provide a service rep for the entire Olympic Peninsula! What good is a refrigerator that can't be serviced? Liebherr has not developed adequate service coverage. They shouldn't sell equipment that they can't assure service.

Oh what a new looking fridge freezer but I am afraid within a few months of purchasing this nice shiny appliance all our problems started. First the icemaker gave us too much ice only for a few weeks. Later it stopped dispensing ice all together. After a few more weeks all back to normal only for the problem to occur again and again and trying to get an engineer out to fix the ** thing. Well better chance of me finding and capturing the yeti after countless emails and we refusing to let the previous three different contractors out to look at our fridge again. Did Liebherr send out a different one? Www.agsrefrigeration.co.uk they came out and after inspecting the back off the fridge section found that there was a fault with insulation of the cabinet letting cold air and freezing up the tubing to the icemaker. In the end they submitted a report to the manufacturer who finally relented and gave us a new replacement.

Why would anyone choose to buy these expensive contraptions? Liebherr website offers no possibility to register a complaint or ask for help... other than through the service people who in this case are part of the problem. Six weeks without a functioning refrigerator last summer... and no response much less remedial action!!! We naively asked Liebherr via service-appliances.us@liebherr.com (repeatedly) and via team.online team.online@liebherr.com or any suggestions on how to avoid these problems... or at least have them fixed much faster and reasonably.

We moved to Henderson, NV, the refrigerator was working perfectly fine before we moved. When we set it up in the new home we found that frost was accumulating on the back wall of the fridge. The new home had a special built in area surrounded by cabinets. We pulled the fridge further out from the back wall to give it more circulation. We then eliminated the frost by using a hand dryer to melt the frost and wiped it clean. Then the key to resolving this problem is to raise the temp in your refrigerator. The whole problem was that we did not give it enough room for air to circulate and we had the fridge temp too low. We still love our Liebherr and you will too if you make sure to keep your interior temp at 44 and we keep our freezer at 6.

After three years our Liebherr fridge freezer became unreliable in that the temperature of fridge varied between 8 degrees and ambient temperature. Apparently oil (or water?) had been drawn into the compressor, caused by power cuts (we live in a rural area). Repairs were in the region of 600. Liebherr originally offered to pay 50% of the parts but this only amounted to about 150 and we couldn't afford the rest. We managed to get the insurance to cough up after being without fridge freezer for 3 months, and decided to accept Liebherr's offer to offset future raise in premium. However they took advantage of the fact that we had insurance and declined to pay. DON'T BUY THIS IF YOU ARE LIKELY TO SUFFER A POWER CUT! Apparently they are VERY sensitive!

New in 2014. Water and ice on back wall. Everything is wet in side. When we call the repair, we were told that this is normal (!?) and there was nothing that could be done. The repair person turned the temp down hoping that it would help with the ice and frost on the back panel. It did nothing.

Purchased both units (Built in refrigerator and freezer) in December of 2011. Problems started right away with inconsistent temperatures in the refrigerator, after service calls it was never resolved. We bought a 5 year extended warranty for both machines, it is a good thing we did. Now three years later the freezer ice maker has been replaced and I am sure it will need to be again. The refrigerator has never cooled properly but as of late forms heavy ice on the back to a point that the drawers cannot close which means that the door will not close. After several service calls the ice problem may be resolved but the inside temperature is now never higher 30 degrees f., and you cannot turn it off. If you want it to stop you must unplug it, no small task with a built in. After living with these very badly built machines for the last three years I truly believe that the only place that you will get less for your money is with a speeding ticket. Having owned Sub Zero for many trouble free years in the past, I can assure you that they will get our business next time.

I am so disappointed with my Liebherr refrigerator. I purchased it in 2008 and expected it to perform as it was advertised. Since purchase the ice maker no longer works, the side panel refrigerator shelving pulled off and broke, the back of the refrigerator is icing, the vegetable and meat drawers fill with water, and - last straw - the door handle broke off! Poor manufacturing and substandard materials completely negate the refrigerators convenient sizing. I feel foolish for paying so much for this carelessly made train wreck.

We are a couple of seniors and easy on our appliances. We paid a lot of money ($4,706.31) in 2009 for French doors, 2 freezer drawer model Liebherr refrigerator. We loved the look and features showing in and out. Within a few short months, the insides’ starting falling apart. The drawer tracks kept falling off and the milk shelf restraints broke loose. Just five years later, just after the warranty was done, the inside of the refrigerator part started freezing up and frost formed all over the back wall. We hassled back and forth with Customer Service and they finally agreed to send us a part (Evap Motor). We had to pay to have it installed. Now we have it set at 40 degrees, and it still freezes some foods. I am so unhappy with this product and would not recommend it to anyone.

In the 3 years since this very expensive electronic creature has haunted our lives, the only good news to report is that because of his incredibly numerous visits, we've become good enough friends with our repairman to invite him to dinner parties. Under Warranty Problems: wouldn't hold temperature in freezer or fridge, faulty temp sensor, low coolant level, faulty thermostat, condensation and frost build up in freezer and fridge, non- functional ice maker, clogged drain- twice, doors would not stay closed.

New ref CS-1200 delivered 6/14, refrigerator stopped working 8/14, service company fixed 2 months later (part was back ordered), broke down again 2 weeks later, took 2 more weeks and still does not work. Customer service at Liebherr is terrible. They screwed up my address which delayed service, their parts always seem to be on back order, they don't follow up. I have been waiting for a supervisor to contact me for a month. Now when I call customer service, they hang up and was told not to call again. Ref is under warranty and has not worked. The servicing company no longer wants to deal with Liebherr because their customer service is so bad. I really liked the ref when I ordered it but since it doesn't work and their customer service is so bad and the servicing company doesn't want to service Liebherr anymore I would think twice before purchasing.

Experienced freezer problems with fridge one year into ownership requiring multiple service calls to resolve. At the fifth year and out of warranty another freezer issue required a service call at our expense. Several months later condensation began to form and drip on the outside of the unit. A service call failed to resolve the problem but still cost $ for the call. Liebherr replaced our unit and so far we are happy with the outcome.

In July of 2014, the ice maker on my Liebherr stopped working. Annoying, but not unexpected. I just let it go. Then, not two months later, the freezer stopped working. Had a Liebherr referred repairman out to determine the temperature sensor was no longer working. As of now (November!), still no parts, no sign of parts, and now the refrigerator is not working. Liebherr has been HORRIBLE in trying to resolve this issue. I'm selling the house and am ending up having to purchase a brand new unit. Liebherr, never again!

After around 7 service calls, I gave up. No longer use the ice maker. Now for some reason, my freezer gave up. I have only owned it since 2007. For an expensive appliance, it is a huge disappointment.

IKB 3650 - I see I've joined the Liebherr fan club. I've also thought that buying a state of the art fridge is the technical and financial solution for many years. It became a technical and financial challenge for many years now. It also began shortly after warranty expiry date. It started to build up ice on the back plate and in the Biofresh zone. The temperature lowered to minimum (4 deg. C). No matter what I did it fell to minimum. The service team changed the NTC-sensor, charged 40 and good luck. In three years this happened four times. Also the door hinge damper loosened and doesn't do its job anymore. My SWMBO found out a trick. If the fridge is off for a couple of hours, then after she switches it on, it worked maybe for a week or so. But it's an old trick and like all old tricks, it's also not working anymore. I'm guilty for buying the expensive piece of kitchen appliance, I hear every day. So all good men. Eliminate at least one reason for anger and don't buy the fancy Liebherr.

Then the real issue. They refuse to support the problem. They rely on "policy" that I have to work through a dealer, even though not one within 100 miles. They WILL NOT sell me the sensor, even though I know it's the problem and have fixed it myself once before. They forced me to order it through a dealer and they had issues of their own. They would not give them a price until they placed an order and they would not sell to them on account - forced them to use a personal credit card! When it works, it works great. But a refrigerator that fails every 2 years - like clockwork - is no bargain. And you will be without a refrigerator for days/weeks while you work through Liebherr's anti customer service. DO NOT BUY LIEBHERR.

In summer 2008 we bought for €1500 what we thought was a state of the art built in refrigerator, the Liebherr IKB 3650. Only 3 years later - in 2011 - the door started not closing properly and cooling was poor. The local service replaced (after 3 visits) the "heavy duty" door hinges for €200 (past warranty period). The year after - 2012 - cooling was poor again. They came again and changed a sensor, plus check the fan, for another €70-80. It started working again somehow better. In 2013 cooling was poor again (10-12 Celsius) and they came over and over, changing more sensors, for which they did not charge spare parts, only visit labour time €40.

I bought a Liebherr fridge, thinking that I was getting a high-end fridge in the class of Sub-Zero. At first, I had a number of smaller issues -- screws from the door hinges fell off, the plastic drawers crack -- not what you'd expect from such an expensive product but not the end of world. More importantly, I have had a number of more serious issues right after the two-year warranty expired.

The ice maker on my Liebherr fridge stopped working a few weeks ago. The technician from Electra the agent for Liebherr in Israel diagnosed the problem and told me that for the parts and labor it would cost NIS2000 ($600) to do the repair work. I wrote an email to Liebherr Germany to tell them that I had sourced the same parts from their distributor in Holland at 50% of the price quoted in Israel. Germany sent a mail to Electra the Israel distributor and a few days later Electra called me to say that they would reduce the price of the parts to NIS1470 ($400). I subsequently brought the parts from Holland and had my own fridge mechanic do the repairs. He found that only 1 small part which costs NIS150 ($40) needed replacing as all the other parts which the Electra technician had said needed replacing were all in perfect working order.

We paid over 1200 for the stainless steel Liebherr Fridge Freezer. What a BIG MISTAKE! We have had problems from the very start. The lights did not work then the door would not shut properly. A year after purchase the ice kept collecting and the fan made a horrendous grating sound. We have had the engineer over at least 5 to 6 times since we bought the "beast"! And at what a cost. It is outside the guarantee and warranty period and now constantly the Alarm keeps going off in the Ice compartment. I have to try and press the fast freeze or the Alarm buttons constantly to stop the horrible sound! Interrupted sleep every night!

The reported failures of the Liebherr refrigerators and the poor service by Liebherr to fix the problems makes this look like a call for a lawyer to take on a class action.

Bought in Mid 2011 Large 3 door custom install. Off the hop freezer issues with frosting up. Tech made adjustments. Warranty is now over - Jan 2013. Now door hinge cylinder seal is gone too much money and currently living with it. Jan 2014 - Temp Alarm. Lost our food and had element replaced at my cost. June 2014, Ice maker isn't working and always questioned it...and the freezer is all frosted up again. Tech says $800 control board to fix plus plus plus...Haven't yet had the Tech look at the compressor, Noisy! About to build my case to Liebherr but I am not holding my breath.

Model HC 2062, purchased in 2012, is a nice size, double doors, 2 freezer doors below, overall a nice design. We first became annoyed when the ice maker would not keep up with demand. Just after the 2-year warranty expired, the guts of the ice maker fell into the ice tray. $250 for replacement parts & labor (10 minutes). The explanation of what caused the damage is unbelievable. If you happen to open the freezer drawer when the ice reader is engaged, you can pull the guts out, which is exactly what happened. The air filter light has been on for 9 months, but it's totally inaccessible unless you are good at lying on the floor and holding a screwdriver with your teeth. High-price fridge for inducing a regular headache.

I purchased 2 machines (CBN 3913 and CN 4003) in Sept 2011 and they were installed in a completely renovated kitchen in Oct 2011. CBN 3913 broke down on June 17th 2014. I contacted the service immediately and got someone to see it on June 25th (the earliest possibility for them). The mechanic said the machine is beyond repair and a few days later at the end of June it was agreed that I would get a new machine at the cost of the work. I have tried to enquire a couple of times with no response. I have been in readiness for my entire vacation to let the refrigerator be installed. The heat of July has caused a lot of inconvenience with the refrigerator missing. I wonder if I will have to wait for the other one to break down and get some cheaper and longer lasting machinery instead.

Liebherr fridge freezer Model 1611 - I bought this freezer fridge combination in 2011. Now in 2014 the freezer door seal does not work properly anymore and ice is building up near the door seal. Having a seal fail just a year after the warranty expires, I consider as very poor quality for an appliance that was over $4000 in 2011. When I called customer service for a replacement part I was told that the part is on back order and no time of delivery could be given. So not only do Liebherr appliances break but they also have a subpar part service at least in the USA. Also the replacement requires gluing and is not for everyone. I cannot recommend buying one of those again and would rather go with a Bosch or GE freezer/fridge in the future.

I have a single door model, cs 1301, 5 yrs. old. Recently the freezer temp. became erratic and the alarm kept going off. Our food was not affected and stayed frozen. A week ago, a service tech found a build up of ice behind the panel that is behind the freezer drawers. He was able to remove the ice and the freezer seemed OK. However the temps. continue to jump up and down and sometimes the alarm triggers at temps of 6 or 11 above. The call cost $190.

I have never had any problems with refrigerators that cost $300-$500. They just ran forever until they died at a ripe old age. But I wanted a counter depth fridge for a renovation and six years ago, Liebherr was cheaper than US brands like subzero. SO I paid $3000 for this hunk of junk, which started malfunctioning the first year. The sensor had to be replaced three times--and the repair people put it in upside down once. After the first year, I had to pay at least $150 to get it diagnosed--not fixed, diagnosed.

I have bought several Liebherr refrigerators, including two model 1360s. Both have had sealed unit problems that have prevented the units from cooling. Each time, I have had to call service people recommended by the national Liebherr office in Arizona. Each time it has taken weeks to get service and several times the service people do not show up. When they do, they say that it is a "sealed system issue" and that they cannot fix it. Then, I get another service recommendation from the Arizona office-- someone supposedly qualified to service a sealed system. And, ultimately, usually after several additional weeks or even months, the next service company comes out to see the unit and also notes that it is a "sealed system problem," that Liebherr will not authorize them to service and that the unit must be replaced.

Liebherr looks good but that's where it stops. We purchased a new one but after over 12 trips in 1 1/2 years for diagnosis, replacement, or providing loaners - the retailer finally gave us another new one! [They had already replaced three sensors [one twice], the main module, a thermistor, the door seal, even the door {The Consumer Product Safety Commission had already faulted them for the problem}]. Well the new one started giving us problems after 18 months.

We purchased the CS 20 7081 407-00 in November of 2010. Since that time, the ice maker has broken twice. The first time, the unit was under warranty and was replaced quickly. At the time the ice maker was replaced, the technician mentioned that the units were not well engineered and were a constant repair issue. Now we are out of warranty and face the repair bills for a piece of equipment that is poorly engineered and will surely break again. Don't buy this fridge with the ice maker, it will break and you will ultimately be stuck with the repair bills.

This is the most expensive fridge freezer we have ever purchased and it is rubbish. It doesn't seem to freeze food correctly and if I try to freeze an unfrozen item it can take 2 days to become solid. The warning buzzer is VERY ANNOYING, it is like a race against the clock to put shopping away. I just hate it, I wish I had never seen this make in Curry's and stuck with the Whirlpool I had for years and just replaced the broken shelves.

We have a 36" double door - double freezer drawer model and love it. Recently, we purchased a 24" model and hate it! The 24" model looks great and is a conversation piece - "until" the compressor kicks in. You can not believe the sound! The factory authorized a guy to come down and listen to it - then they replaced the compressor. It is still noisy. They came back and told me "that's just the way it is". Since they deemed that the noise is "normal" (it's just as noisy now as it was with the original compressor), Liebherr will not pay the service contractor for his efforts! I am so disappointed with this company. I could yell. How can this smaller unit sound like an airplane taking off when the compressor kicks on, yet the large unit we own is nice and quiet? Definitely a design problem!

Bought in March 2011. It is now failing, only 2.5 years old. Temperature alarm started to sound but everything appeared alright. 6 weeks after, the freezer was okay but the BioFresh compartment began to freeze. 3 weeks after, the refrigerator was down. The compressor starts running normally, then quickly switches to a strange mode where its noise is very low. It is hot, and the superfrost button flashes together with the temperature display. No cooling anymore.

This refrigerator has been constant trouble. I've owned it for 4 years and 3 months and in that time I've had 9 service calls (6 for refrigerator problems & 3 for the replacement of the original French doors that didn't close correctly and a seal replacement.) On top of that, I have a wood floor in my kitchen and this appliance is "built in." Every time it has to be serviced, it has to be removed from the cabinet carefully so the floor is not damaged. When I bought it, I expected I would not have to remove it for a good 15-20 years, until I had to buy a new refrig. But after owning this for just a few months, the refrigerator stopped working and I needed a new compressor.

I'm having the same problems and I'm based in Athens. Inox Liebherr fridge now useless. Can you send me any contact details (email) you may have, preferably from the people in Germany?

We are on our second Liebherr Refrigerator within the space of six years and this second one is now giving trouble. The main part of the fridge (non freezer part) is freezing the food and there is ice forming at the back of it. These were expensive fridges and to be honest we feel now if we had bought something much more cheaper it would have been much, much better. We feel now that is probably what we will do and just get rid of it. It was so much trouble with the first one what with trying to get it fixed and replaced. After much contact with the company responsible then I don't think we could go down that route again. In the end we had to buy a new Liebherr fridge from them as the warranty had expired (this first fridge was only about two to three years old) but they did give it to us at a considerable discount to be fair. But all this after a lot of phone calls and general hassle. I would never touch a Liebherr Refrigerator again.

After doing some online research followed by speaking to a seemingly intelligent salesperson at a reputable local appliance dealer, I purchased a Liebherr F-CS-2062. My reason for buying a Liebherr was that in reviews I'd read, I was reasonably assured that its operation would be quiet. The best thing I can say about this appliance is the architecture - both inside and outside is beautiful. Everything from that point goes downhill.

I had purchased a Liebherr refrigerator on April 9th and the freezer didn't work from the day 1. I called the customer service; it took them 2 weeks to get the technician in. They had to order the parts and it took them another week and a half. The freezer stopped working in 2 weeks again. I called them; the technician showed up in a week and a half and said the compressor and 2 other parts need to ordered and it was back ordered from Germany. I called the complaint department and they said they will replace the unit.

I am the unhappy owner of a Liebherr KGT-4066 refrigerator. I bought the appliance in April of 2000 for 1300 euros thinking that I bought a first rate fridge with two motors that would last for many years. Almost immediately, the problems started. First, it was a minor problem with the thermostat, and I didn't mind so much the money the authorized technician charged me. Alas, it was only the beginning. In the years that followed, many plastic parts of the interior (drawers, baskets, trays) broke and had to be replaced, with considerable cost.

I found Liebherr's Facebook site (for their excavating equipment) and wrote them a nasty note saying I hoped their excavating stuff worked better than their fridge/freezers. I heard back from them immediately! So I sent them the entire story. They got in touch with the store it was purchased from and who did the repairs. Liebhherr agreed to pay for all parts/labor for repairs. It seems that all the freon had leaked out! I've never heard of this in some 50 years of owning fridges of various makes and ages. Their repair people couldn't even find where the leak was so Liebherr replaced the entire unit (and as they had changed the dimensions since the original unit was purchased, they also replaced the fridge part). So I'm satisfied, but it took public shaming on FB to get anything done. However, I would never recommend their fridge/freezers to anyone. Don't know about their excavating equipment.

I bought a Liebherr refrigerator - CNes 4003, Index 20/001 in April 2009 and after almost 4 years, I found out that I should throw it away since the insulation at the back was destroyed and it could not be fixed. Obviously, this was the last thing I would expect to hear since I had bought this appliance for 1200 euros at the time from a trustworthy & reliable brand in order to ensure peace of mind. Luckily, my high expectations were not turned down. The customer service in Germany has confronted my case with great professionalism and in a timely manner and I was offered to exchange my appliance with a new one with similar characteristics with my refrigerator and free of charge although the warranty had expired long ago. I promised them to acknowledge their response and professionalism since I believe that apart from complaints, we should also share positive experiences and give credit to the people who are able to "listen customer's voice & respond with efficiency to fair requests". Mr Andreas **, Technical Manager, Refrigerators & Freezers Division, thank you again for your professionalism.

The lead in: This is the 4th problem with this unit in 5 years of use. And it's the second incidence of this specific problem - the refrigerator ceases to regulate temperature properly and turns into a freezer. The first time, they replaced a sensor and installed a kit to make it easier for the service person to replace the sensor (indicating this is a known issue). I asked for a call to discuss this unit, which I consider to be seriously flawed. A refrigerator should run for years (not one or two, but 10 or 20) without problems. It is unacceptable for a premier product to fail in its design mission every two years. The cost to get it serviced, and in lost food, is significant.

My ex-husband bought it about four years ago. We started having problems with leaking in the ice maker compartment after two years. This was an endless problem with me having to pay for a vast number of service calls, pay for various parts, and the end result was that the problem was still not resolved. I gave up as I was sick of having to wait in for hours for technicians that apparently had no clue about the product they were working on. Oh, and waiting for Liebherr to authorize replacement parts! Now the freezer seems to have arbitrarily stopped working. I didn't realize it until I pulled something out of the freezer this morning, and it had completely defrosted. The machine looks like it's working. The lights are on, but obviously, no one is home. I'd like to take a sledge hammer to the stupid thing. It's the worst piece of crap I've ever had. Don't ever buy one of their products. I hope their excavating machines work better than their fridges.

I bought a new Liebherr refrigerator and it never cools right in the fridge compartment. I had service 7 times and the same answer - it all checks out OK, but the box is 48-52 degrees. Not sure why? I called the company and the manager. No return call. Beware, don't buy one. A lot of money, no service and mine never worked.

Four years ago, I bought a Liebherr wine cooler and refrigerator. The wine cooler died as soon as the warrant expired. Liebherr referred me to an appliance repair that is "authorized" to repair Liebherr products. The guy who showed up had no clue. He was on the phone talking to somebody in the office, getting instructions. Finally he gave up and told me that they will be in touch. After waiting for two days, since my wine was about to go bad, I was forced to buy another Liebherr wine cooler because it was a built in unit and I had no choice.

We have a brand new fully integrated Liebherr HC2062. It was installed in May 2012. It has been 3 months and we have only been able to use the freezer for less than 2 weeks. We have had 6 service calls, had leaks, recharged freon, have evaporator replaced, and the freezer is broken again. Do not buy Leibherr!

We purchased a Liebherr built in refrigeration unit in 2009. Since then, we have had over 10 service calls, technicians from Canada come over to take a look at the unit, and many technicians in New York replace multiple items. This has cost thousands of dollars. Originally, they stated that the mill work in the unit that our contractor did was incorrect, however, after 4 more inspections after, they realized it was not that issue. After that we have had 2 instances of the ice maker breaking, a door hinge breaking, temperatures not holding, etc. The company will not help us out.

I bought a Liebherr fridge almost 3 years ago and had several problems with the freezer right away. I called and they sent someone who supposedly fixed it. Not to long after I more problems and called again. They sent someone again and supposedly fixed it. Not to long after that I noticed some strange noises and things and called and called and wrote emails and was blown off. I was told there was nothing wrong. I have the emails I sent and they are dated (if you wanted to see them). They told me there was nothing wrong. I was still sure there was something wrong but now I did not think I could call. The noises continued and I just let it go for then.