Liberty Home Guard Reviews
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About Liberty Home Guard
Liberty Home Guard offers three major home warranty plans to help protect homeowners from unexpected repairs. It also has several add-ons so you can customize your coverage to your situation. The company offers plans in all 50 states and Washington, D.C., and has an extensive network of qualified technicians for necessary repairs. Liberty Home Guard’s website makes it simple to track the status of claims and view plan details.
Visit www.libertyhomeguard.com- No inspection required
- Flexible coverage terms, including month-to-month
- 60-day workmanship guarantee
- 24/7 claims availability
- Can't always choose your own service technician
- 30-day waiting period
Liberty Home Guard Reviews
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Reviewed Aug. 16, 2026
I would not recommend Liberty Home Guard based on my experience. It has been the worst home warranty company I have ever dealt with. I purchased a home warranty expecting peace of mind, but when my AC started having an issue, the service I received was the exact opposite. Liberty dispatched a technician who left my AC system completely inoperable after misdiagnosing the problem. The technician admitted he was not qualified to service my unit. Liberty then delayed my claim for weeks, leaving my family without air conditioning for nearly a month during Florida summer temperatures approaching 100°F. I called every day multiple times and they would just make excuses up.
Liberty eventually sent another technician, who told me this was his first service call for Liberty, and he was already not impressed with them. Liberty does not have any direct technicians, they just hire any local contractors. Instead of sending someone who could resolve the issue, Liberty ultimately instructed me to hire my own HVAC company to repair the system. They even offered to provide me with their original contractor's insurance information, seemingly expecting me to pursue a claim against the technician they had dispatched, even though my contract was with Liberty Home Guard—not their contractor.
As a result, I paid significant out-of-pocket costs to restore my AC and make my house somewhat livable for my family over weeks with no central AC. My 3-year-old AC unit that never had an issue, ended up getting significant work done, significant number of major components replaced, Air handler coil, electronic expansion valve, compressor and other parts. The unit was disassembled so many times and put back together; now the unit is like a 15-year-old.
I have spent nearly a year trying to reach a fair settlement and reimbursement for all of my expenses and have not been able to come to a resolution with Liberty. Additionally, I recommend Liberty to my family prior, and they did the same thing to them. Read the Complaints on BBB, they are real. Based on my experience, I would avoid Liberty Home Guard.
Hello Sean,
We apologize for the negative experience you had. Your feedback is crucial for us to improve our services. However, we we're able to confirm that our Execute Director Mike is currently working on your case.
Please let us know once an amicable resolution has been reached.
Reviewed Aug. 15, 2026
Alex was very courteous and answered all of my questions. He was very knowledgeable about home warranties and transparent. He was not pushy at all. He provided the information that helped me to decide to go with Liberty Home Guard that would suit my needs. He showed great customer service skills.
Thank you for sharing your positive experience with Alex!
We’re delighted to hear how courteous and knowledgeable he was about home warranties, and it’s wonderful to know his transparency and customer service skills helped guide you in choosing Liberty Home Guard. Our team is committed to providing informative and pressure-free assistance tailored to your needs, and your feedback is greatly appreciated.
If you have any further questions or need assistance, please feel free to reach out. We’re here to help, and ensuring your satisfaction is our top priority!
Reviewed Aug. 15, 2026
When Freddy Ross called me about LHG's expanded coverage for my warranty plan, I remarked that it was providential because I was about to call LHG about an unexpected appliance malfunction. All of that was quickly resolved with his knowledge and assistance, and I chose to accept the offer of an expanded warranty plan. Thank you, Freddy.
Thank you for sharing your positive experience with Freddy!
We are delighted to hear that Freddy quickly and effectively resolved your appliance issue and that his expertise led to your decision to expand your warranty plan. It’s wonderful to know you found his assistance valuable and timely. Providing knowledgeable support is at the heart of our service, and your feedback is greatly appreciated.
If you have any further questions or need assistance, please feel free to reach out. We’re here to help, and your satisfaction is our top priority!
Reviewed Aug. 14, 2026
Mike answered all of my questions, explained the policy in detail and worked to find me a price/payment plan that worked for me financially. I like the option to choose your own vendors, and the fact that I was able to split up a few years of payments over the course of a few months.
Thank you for sharing your positive experience with Mike!
We’re delighted to hear how thoroughly he answered your questions and explained the policy details. It’s wonderful that Mike was able to work with you to find a price and payment plan that fit your financial needs. The option to choose your own vendors and the flexibility to distribute payments over several months are features we believe add great value, and we're glad you found them beneficial.
If you have any more questions or require further assistance, please feel free to reach out. We’re here to ensure your satisfaction and look forward to assisting you in the future!
Reviewed Aug. 14, 2026
Mike was so professional and awesome. Gave me all the options available.
Thank you for sharing your positive experience with Mike!
We're thrilled to hear how professional and awesome he was in presenting all available options to you. This reflects our commitment to providing exceptional service and ensuring our customers feel well-informed.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help, and your satisfaction is our priority!
Reviewed Aug. 14, 2026
Working with Sean was an absolute pleasure! He was extremely knowledgeable, professional and courteous while describing Liberty Home Guard policies. His detailed knowledge of the coverages was the deciding factor in my selecting Liberty Home Guard. He is a credit to your company and the company is fortunate to have him as your representative!
Thank you for sharing your wonderful experience with Sean!
We are thrilled to hear how his extensive knowledge, professionalism, and courtesy played such a significant role in your decision to choose Liberty Home Guard. It's fantastic to know Sean's detailed explanation of our policies was helpful and contributed to your satisfaction. We take great pride in having dedicated representatives like Sean, who exemplify our commitment to exceptional customer service.
If you have any further questions or need assistance, please feel free to reach out. We're here to help, and your satisfaction is our priority!
Reviewed Aug. 13, 2026
Mike was very kind, communicated well and listened to what I had to say and found the best option for me.
Thank you for sharing your positive experience with Mike!
We're thrilled to hear how his kindness, effective communication, and attentive listening led to finding the best option tailored for you. This reflects our dedication to providing exceptional service tailored to individual needs.
Should you have any further questions or require additional assistance, please feel free to reach out. We're here to help, and your satisfaction remains our top priority!
Reviewed Aug. 13, 2026
Hunter was very helpful in making me aware of my options for getting coverage and explaining the details.
Thank you for sharing your positive experience with Hunter!
We're thrilled to hear how helpful and informative Hunter was in explaining your coverage options. It's wonderful to know that he was able to provide you with clarity and understanding throughout the process. We pride ourselves on delivering exceptional service, and your feedback is invaluable.
Should you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Reviewed Aug. 12, 2026
Mike was informative about becoming a customer of Liberty Home Guard. I appreciate his patience with answering my questions.
Thank you for sharing your positive experience with Mike!
We’re thrilled to hear how informative and patient he was in addressing your questions about becoming a customer with Liberty Home Guard. It's wonderful to know that he provided the clarity and support you needed. Our team is dedicated to ensuring our customers feel confident and well-informed throughout the process.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help and your satisfaction is our priority!
Reviewed Aug. 12, 2026
Freddy ** did a great job working through updating my policy. He explained the changes and worked with me to get me the best deal possible.
Thank you for sharing your experience with Freddy!
We’re thrilled to hear how effectively he assisted you in updating your policy, ensuring you received a comprehensive understanding of the changes while securing the best deal possible. Freddy's dedication to providing clear explanations and personalized service truly reflects our commitment to exceptional customer care.
If you have any more questions or require further assistance, please don't hesitate to reach out. We’re here to support you, and your satisfaction is our top priority!
Reviewed Aug. 11, 2026
Mike ** was very helpful and provided me with all the information I needed to confirm the coverage I needed.
Thank you for sharing your positive experience with Mike!
We're thrilled to hear how helpful and informative he was in confirming the coverage you needed. It's wonderful to know that Mike was able to provide you with all the necessary information, reflecting our commitment to delivering exceptional service tailored to your needs.
If you have any further questions or require additional assistance, please feel free to reach out. We're here to help, and ensuring your satisfaction is our top priority!
Reviewed Aug. 11, 2026
I had the pleasure of speaking with Kevin; he was very professional & made sure I had everything I needed to renew my policy. Thank you, Kevin, for all you do!! God Bless you!!
Thank you for sharing your wonderful experience with Kevin!
We're thrilled to hear how professional and attentive Kevin was in assisting you with renewing your policy. It's fantastic to know he ensured you had everything you needed. We take great pride in our team's dedication to excellent customer service, and your feedback truly reflects that commitment.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help, and ensuring your satisfaction is our top priority!
Reviewed Aug. 11, 2026
Mike did very well, explained everything and made sure I understood what I was getting into.
Thank you for sharing your positive experience with Mike!
We're delighted to hear how thoroughly he explained everything to ensure you understood the process. Providing clear and informative guidance is a priority for us, and it's wonderful to know Mike was able to do just that.
If you have any more questions or need further assistance, please don’t hesitate to reach out. Your satisfaction is very important to us!
Reviewed Aug. 11, 2026
DO NOT TRUST THIS SALESPERSON. My experience with this salesperson was absolutely unacceptable. I was given promises and assurances that were a major factor in my decision to purchase Liberty Home Guard. Once they had my money, those promises became a completely different story. In my experience, this wasn’t simply a misunderstanding or poor communication. I felt I was told what I needed to hear to close the sale, only to discover later that what I was promised did not match what actually happened when I needed the company to stand behind the agreement. That’s what makes this experience so infuriating. A salesperson’s job is to tell the truth about the product they’re selling—not say whatever it takes to get someone’s credit card number.
If you’re considering buying from this salesperson, get EVERYTHING in writing. Do not rely on verbal promises. Do not assume that what you’re being told during the sales pitch will actually be honored later. I trusted what I was told, and I regret it. I will continue sharing my experience and warning other consumers because I don’t want anyone else handing over their hard-earned money based on promises that, in my experience, were not honored. A sale isn’t worth sacrificing your integrity over.
Update:I am giving Liberty Home Guard 1 star only because there is no option for zero stars.
After multiple service calls, repeated frustrations, promises that were never followed through on, and what I believe were misleading statements during the sales process, I ultimately canceled my service.
Liberty Home Guard did issue a refund, but even that came with more frustration. They deducted my deductible, charged me a service/diagnostic fee for a pool inspection that they ultimately did not cover, and then charged me a cancellation fee—despite the fact that the problems leading to this entire situation were not caused by me.
The worst part wasn’t even the money. It was the constant runaround. Multiple service calls. Repeated explanations. Promises that someone would call me back that never happened. Having to repeatedly chase the company just to get answers. And the sales promises I was given when I signed up did not match my experience once I actually needed the service.
In my experience, Liberty Home Guard made getting the policy sound great when they wanted my business. Once they had my money, getting them to actually deliver on those promises was an entirely different experience.
I am glad I finally received a portion of my money back, but after everything I went through, I would never purchase another warranty from this company and cannot recommend them to anyone.
My advice: read every word of the contract, get every sales promise in writing, and don’t assume that what you’re promised on the phone will be what happens when you actually need service.
This experience cost me money, time, and an enormous amount of unnecessary frustration. One star—and only because zero stars isn’t an option.
Reviewed Aug. 10, 2026
Hunter was very helpful, patient, and responsive to all of my questions. He was willing to correspond over email/in writing so that I could digest and consider carefully, which I really appreciate. He also did not spam me with calls and texts every single day like other companies. All of this gave me a good feeling not just about the policy, but also about going with this company in general from a customer service standpoint.
Thank you for sharing your wonderful experience with Hunter!
We’re delighted to hear he was helpful, patient, and responsive to your questions, respecting your preference for email communication. It's great to know you appreciated his accommodating approach and lack of daily calls or texts, which contributed to your positive impression of our company. Customer satisfaction is our priority, and we're glad Hunter met your expectations.
If you have any more questions or need further assistance, please feel free to reach out. We’re always here to help!
Reviewed Aug. 10, 2026
Kevin was extremely helpful and offered all discounts with no pressure. Highly recommended. I appreciated his professionalism and courtesy. Patient with all my questions and emailed information to me so that I could make a decision on the policy.
Thank you for sharing your wonderful experience with Kevin!
We're delighted to hear how his professionalism, courtesy, and patience made a positive impact on your decision-making process. It's fantastic to know that he provided you with all available discounts without any pressure. Ensuring our customers feel informed and respected is a top priority, and we're glad Kevin was able to assist you in such a meaningful way.
If you have any further questions or require additional assistance, please don't hesitate to reach out. Your satisfaction is very important to us!
Reviewed Aug. 10, 2026
Mike **, my home warranty Agent was very professional, personable, and knowledgable and walked me through your plans and did an outstanding job explaining everything. He did a great job explaining all my options and was patient as I determined the best policy for us.
Thank you for sharing your positive experience with Mike!
We're delighted to hear how professional, personable, and knowledgeable he was in guiding you through your options. It's wonderful to know his patience and clear explanations helped you choose the best policy to suit your needs. We take pride in providing comprehensive support, and your feedback truly reflects our dedication to exceptional service.
If you have any further questions or need assistance, please feel free to reach out. We're here to help, and your satisfaction is our top priority!
Original Review: Aug. 10, 2026
My experience with Liberty Home Guard demonstrates why consumers should document every claim interaction. I paid Liberty monthly and filed one ductwork claim. I paid the required $125 claim fee and cooperated with the process. The claim then involved multiple technician no-shows, lengthy delays, and ultimately a disputed diagnosis alleging that ductwork had been removed or tampered with. I requested supporting documentation and specifically asked about technician photographs. During my call with Liberty’s Resolutions Department, I was told there were no technician photographs visible in the claim file supporting the alleged condition.
After the overall experience, I decided to cancel rather than continue the warranty. Liberty communicated in writing that an approved $100 claim-related payment would be refunded if I proceeded with cancellation. I proceeded with cancellation. Liberty then confirmed cancellation effective August 4, 2026, a $0 balance, and no future payments.
After cancellation, I was told that I would need to complete a repair, pay for it, and submit a paid invoice in order to receive the same $100. I consider that particularly frustrating because the paid-invoice condition was not how the payment was represented when I made the decision to cancel. My requested resolution is straightforward: issue the $100 directly as previously represented and close the matter. I would update my review if Liberty resolves this outstanding issue.
Hello Camisha,
We were able to confirm that that our Executive Director Anthony has been reaching out to you to reach an amicable resolution.
Feel free to reply once everything has been resolved.
Reviewed Aug. 9, 2026
Mike was very knowledgeable and professional. Mike answered all of my questions and explained the coverage very thoroughly. I would recommend Mike because he is very detailed and professional. I hope to work with him again to add another property to my plan in two months when I purchase my next property. I highly recommend speaking with mike and I definitely recommend Liberty Home Guard as a Home warranty provider.
Thank you for sharing your positive experience with Mike and for recommending Liberty Home Guard!
We're delighted to hear how knowledgeable and professional Mike was in addressing your questions and explaining the coverage in detail. It's wonderful to know that his thorough approach left such a positive impression, leading you to recommend him and our services. We look forward to assisting you when you're ready to add another property to your plan in the future.
Should you have any questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to help!
Reviewed Aug. 9, 2026
We were exploring online for a home warranty for our new home, and Kevin called in immediately and was very helpful in helping us identifying a great plan for us. He has been very helpful and professional, and we successfully purchased a great warranty with him. Thank you so much Kevin!
Thank you for sharing your positive experience with Kevin!
It's fantastic to hear how helpful and professional Kevin was in guiding you to identify a great home warranty plan for your new home. We're delighted that you found the perfect warranty with his assistance. Providing exceptional service is our top priority, and your feedback reinforces that dedication.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We're here to help, and your satisfaction is our priority!
Reviewed Aug. 9, 2026
Very kind and felt he was truly looking out for us. As a salesperson it's hard to make things feel valuable. Kevin did great! We got a 6 yr home warranty for 2 homes. Why does my review have to be longer. I felt valued isnt that enough? Kevin got the sale and gave me what I felt was a great deal. He gets 5 stars. This review system gets 1 star.
Thank you for sharing your glowing review about your positive experience, particularly acknowledging Kevin's outstanding service.
We’re delighted to hear that feeling valued was met with such a valuable deal on a 6-year home warranty for 2 homes. Customer insights are invaluable to us, including feedback on our review system for ongoing improvements.
Should you need further assistance or have any additional queries, please reach out. Your satisfaction remains our priority!
Reviewed Aug. 8, 2026
Inaccurate information while selling over phone. Sales person told me wrong things about my existing policy and pressed hard to purchase. When I looked at my existing policy, everything was covered. Misled me to purchase. Even after multiple texts to him on canceling, he fully ghosted me. He was responsive otherwise.
Reviewed Aug. 7, 2026
Mike ** was exceptional. He called me back when he said he and went out of his way to do everything he could for me. He was very polite and explained everything step by step. He got me some discounts that were very helpful and that I did not know were possible.
Thank you for sharing your outstanding experience with Mike!
We're delighted to hear how he went above and beyond to ensure you received exceptional service, demonstrated through comprehensive explanations and thoughtful accessibility of discounts. Mike's efforts exemplify our commitment to exceptional support.
If there's anything more you need or additional assistance required, don't hesitate to reach out. We're here for you!
Reviewed Aug. 7, 2026
Alex called me and was extremely polite and knowledgeable while explaining all the perks and specifics of the policy in great details. He was willing to pause the call and call me back on my timeline. Awesome experience and great job Alex!
Thank you for sharing your excellent experience and positive feedback about Alex!
It's fantastic to know how polite and knowledgeable he was in detailing your policy benefits. Alex's willingness to adjust to your schedule truly embodies our commitment to outstanding customer service.
If you require further assistance or have more questions in the future, do not hesitate to reach out. Your satisfaction is crucial to us!
Reviewed Aug. 7, 2026
Mike ** was very helpful, informative, and has a great personality. He did a great job explaining what’s covered within the policy.
Thank you for sharing your wonderful experience with Mike!
We're delighted to know he provided helpful and informative guidance on your policy, backed by a great personality. This ensures you have a clear understanding. We pride ourselves on excellent service, and it's great to hear you're extremely satisfied.
Should you have any further questions or need assistance, please feel free to reach out anytime. Your satisfaction is very important to us!
Reviewed Aug. 6, 2026
Kevin was very informative and professional. He willingly answered all of our questions with patience. He was so accommodating and thorough in finding us a great quote. Kevin went above and beyond to help us find our policy to meet our needs.
Thank you for sharing your exceptional experience with Kevin!
We are thrilled to know how informative and professional he was in addressing all your questions with patience and accommodating all your needs. It's wonderful to hear he exceeded expectations in finding you the perfect quote. Please feel free to reach out should you have any further questions or require additional assistance.
Your satisfaction is valued greatly, and we're always here to help!
Reviewed Aug. 6, 2026
On July 23 reported a/c not working. They sent a tech out Monday, July 27, who fixed the unit. On Thursday, July 30, the unit stopped working about midday. I notified the tech who fixed it, and he advised to call LHG. As of today, August 6, no one has contacted us to come out and fix it. I have sent repeated emails -all unanswered, sent messages via the website - all unanswered. I’ve called four times over the past two days only to be told they are waiting for the tech to call them and schedule the call back. Meantime it is 85 degrees in my house and 90 degrees outside. This is Florida. Tomorrow we go back to a hotel!
Reviewed Aug. 5, 2026
Mike made the sign-up process quick, easy, and stress-free. He was professional, knowledgeable, and went the extra mile to find every discount available, making sure I received the best value. His outstanding customer service made joining Liberty Home Guard a great experience!
Thank you for sharing your delightful experience of the sign-up process, Latricia.
We're thrilled that Mike's professionalism and effort to find discounts made almost every step quick and enjoyable for you. Creating a stress-free and valuable service experience is our top priority, and we're glad you found this in your experience with Liberty Home Guard. If you need any assistance in the future, feel free to contact us.
We’re grateful to have you on board and look forward to serving you exceptionally well.
Reviewed Aug. 5, 2026
Mike was very knowledgeable, courteous and patient. I did feel a bit of pressure to buy, but other than that he did a great job!! He went to great lengths to get me the best pricing that he could. He spent a lot of time checking everything out. Mike was very thorough.
Thank you for sharing your experience, Kim.
We're pleased to hear how Mike's knowledge, patience, and thoroughness made a significant impression. While we diligently aim to ensure helpfulness over urgency, we’re glad you received exceptional aid with pricing support during your purchase. Your feedback is invaluable and helps us improve.
If there are more inquiries or additional support needed, feel unrestricted to reach out anytime. Your satisfaction remains our privilege!
Reviewed Aug. 5, 2026
Happy I finally bought a warranty. Great service, not pushy and helped me with my needs. I appreciate the service and hope the warranty details are accurate and helpful for me. Thank you for having someone follow-up with a call
Thank you for sharing your wonderful experience, Stephanie!
We're delighted to hear that you're pleased with the warranty purchase and the service provided. It's great to know our team's follow-up was appreciated. We’re here to ensure your satisfaction, and we hope the warranty continues to meet your expectations.
Should you have any further questions, feel free to reach out at any time.
Reviewed Aug. 5, 2026
Kevin was recommended to me by my daughter. He was professional, knowledgeable and helpful. He addressed all my concerns and I’m happy with the results. I have used two other home warranties and I feel this home warranty best serves my needs and my pocketbook.
Thank you for sharing your positive experience, Catherine!
We’re thrilled to hear how Kevin’s professionalism and expertise addressed all your concerns so effectively. It's fantastic to know that your experience with our home warranty outweighs others you've tried.
We value your satisfaction deeply and are here to support you for any future needs or questions.
Reviewed Aug. 4, 2026
Freddy was very professional and knowledgeable on the insurance policy changes and coverages. He addressed all questions and followed up with knowledgeable answers. He called to offer me the upgraded services being offered. He was not pushy but rather knowledgeable and reassuring. Very good interaction.
Thank you for sharing your fantastic experience with Freddy!
We're delighted to hear how his professionalism and knowledge helped address your questions about insurance policy changes. It's reassuring to know you found the interaction informative and confident in your decision regarding the upgraded services. Providing a push-free experience aligns with our goal of delivering exceptional service.
If you have any additional questions or need further assistance, feel free to reach out at any time. We're here to support you!
Reviewed July 30, 2026
The gentleman Mike helped me out and Mike was absolutely astounding. Thank you Mike for the discounts. Mike explained the whole process very precisely, and detailed. Mike was patient and helped me understand everything. It was a seamless transaction and I couldn’t have had anybody better help me out! 10/10 recommend. Great work Mike and thank you.
Thank you for sharing your spectacular experience with Mike!
We’re thrilled to hear how his precise explanations, patience, and exceptional service made your transaction seamless and enjoyable. Mike’s ability to deliver accolades such as entertaining recommendations and securing helpful discounts makes us proud.
Should you have any questions or need more assistance in the future, we'll be ready to provide it. All the best, and thanks for recommending us!
Reviewed July 30, 2026
As soon as we moved in, we had a dryer break, and we were not really happy with Liberty Home Guard. The response that they gave was a little unhelpful because we were forced to buy a new dryer, and they would only give us $300. So, we were not really happy with that. I'm an engineer and I watched the guy that they sent out try to diagnose our issue without doing basic debugging steps. So, I was unsatisfied with his conclusion because I don't feel like he did a good job diagnosing the error. He just suggested the first thing. I'm sure he's got a lot of experience doing that. But having later opened up the dryer myself to see what the issue was, his conclusion was incorrect.
Liberty offered us $300 because the part that this technician recommended that we needed to replace was out of stock on the manufacturer's website. Liberty said, "Well, because it's out of stock, all we have to do is give you the money that is equivalent to that part," which doesn't help anyone. Even if we could get the part, we'd be left with the part and like nothing else. If we have to buy a new dryer, that still doesn't help us because the $300 doesn't do much towards that. Furthermore, if we were to buy that part, it's the same part that goes in a lot of different dryers, it's the same control board. And a tech should probably have known that. So, they said, "Oh, well, that part is out of stock on the manufacturer's website," but it's not out of stock on other websites, and no one bothered to check that.
Their customer service team was kind, but still unhelpful. When trying to get to speak to a manager, it's very unhelpful sitting on phone trees and them saying that they've got no pathway to get you to them, and that they'll call you back. Eventually, they call you back. But everyone says the exact same thing, and no one's really able to help.
Don't trust reviews you read online that are positive about Liberty Home Guard. Go with another company. We found that it was ranked pretty highly on some reviews we read, and that was the reason we picked it. We liked the coverages they said they offered. There's one caveat in their contract, which says that in the condition that they're unable to repair it, they can give an economic sum, but it's up to their discretion how much they'll actually give. That is very heavily weighted in their favor. So, if that's the case, you kind of might be out of luck.
Reviewed July 29, 2026
Kevin shared a lot of info that makes LHG the obvious choice. Really appreciate the senior discount and the ability to lock in a great rate. And as a new homeowner, the project management program is the icing on the cake!
Thank you for choosing LHG and sharing your excellent feedback, Andi!
We're thrilled that Kevin's information made your decision effortless. It's fantastic to hear you value the senior discount and locked in great rates. Our project management program is designed to make your new homeowner experience seamless.
If you need any assistance in the future, we’re here to help. Enjoy the peace of mind with your coverage!
Reviewed July 29, 2026
Mike was very helpful and courteous! I was nervous about leaving AHS as I have only used them as my Home Warranty. Mike helped ease my nerves and I am thrilled to now be a customer with Liberty. Mike provided several options in an effort to save me the most money. He inquired with his supervisor multiple times. The end result was successful!
Thank you for sharing your delightful experience with Mike!
We're thrilled to hear how helpful and courteous he was, seamlessly easing your transition. It's fantastic to know that Mike's commitment to finding the best cost-saving options was successful and that his proactive involvement left a great impression. Your excitement about joining us makes it all worthwhile.
If there's anything more you need or questions arise, please feel free to contact us anytime. Welcome aboard!
Reviewed July 29, 2026
Liberty offered a much lower rate than the home warranty company I’d had for 18 years, so I made the switch. Hunter made it really quick and easy to sign up for coverage. The policy documents were instantly emailed to me. A+!
Thank you for sharing your excellent experience with Liberty, Regina!
We're thrilled to hear that our competitive pricing and Hunter's efficient assistance made your transition seamless. We're delighted that you appreciated the swift delivery of your policy documents and felt confident with your decision to join us.
If you ever need further assistance, don’t hesitate to reach out. Plus, knowing you’re satisfied with our service means the world to us! Enjoy the assurance that comes with your new policy.
Reviewed July 28, 2026
I just recently purchased a home and was looking into the home warranty. I was able to speak to Jacob and incredible how helpful he was. Jacob answered all the questions I had with an easy-to-understand explanation. Jacob spelled everything out so it was a no-brainer for me. Jacob gave me the confidence I was missing. Hopefully the claims are just as smooth and easy to process. Thank you, Jacob.
Thank you for sharing your wonderful experience with Jacob!
We're delighted that his clear and informative guidance gave you confidence in your choice. It's gratifying to hear how helpful he was, and we hope your enthusiasm for the claims process is met just as favorably.
If you ever require additional assistance or have questions, please don’t hesitate to reach out. We're always here to ensure your continued satisfaction.
Reviewed July 28, 2026
Dave was very helpful and did everything he could to accommodate our budget, thank you Dave. Dave provided me excellent customer service. If the claims department is as good as customer service, we will continue doing business in the coming years, and I will add more properties. Thank you, Dave.
Thank you for sharing your wonderful experience with Dave.
We are delighted to hear how helpful and accommodating he was in respecting your budget and needs. It's pleasing to recognize that you felt confident with the potential support ahead. Your enthusiasm about adding more properties with us is exciting, and your praise truly means a lot.
Should you have any inquiries or need assistance from our claims department, we're just a message away and set to help!
Reviewed July 28, 2026
Mike was so helpful in securing my home warranty for my first home! He made sure I knew and understood all of my options, and made me feel like he did his best to get me the best deal and coverage possible for my home. I am delighted to have gotten to work with him today. Thank you, Mike!!
Thank you for sharing your wonderful experience with Mike!
We are delighted to hear how helpful and informative he was in guiding you through securing a home warranty for your first home. It's fantastic to know you felt confident in securing both a great deal and comprehensive coverage. Your kind words are truly appreciated, and we’re thrilled to have been a part of this milestone.
If you need any further assistance, please feel free to reach out at any time. We’re here to support you!
Reviewed July 28, 2026
Keith ** was Very Very helpful and understanding. Keith needs a raise. Plus he is extremely respectful. I called and he took care of all my concerns and issues instantly. Again I cannot say enough how respectful and pleasant to speak with to get my issue resolved. I am glad with my upgrade and I am happy to be with Liberty Home Guard.
Thank you for sharing your uplifting experience with Keith!
We're delighted that he provided helpful, respectful, and instant resolutions to all your concerns. It's wonderful to hear about your satisfaction with the upgrade and positive experience with Liberty Home Guard. Your kind words about Keith are truly appreciated, and we're thrilled to have you with us.
Should you need any further assistance, don’t hesitate to reach out—we're here to help!
Reviewed July 28, 2026
The representative Dave was very friendly, helpful and knowledgeable. Dave provided me all the information and details I needed to make an informed and confident decision on what I wanted as a home owner. The discount Dave gave me was also an incredibly great help for me and my savings. Thank you for your help Dave.
Thank you for sharing your fantastic experience with Dave!
We're delighted to know his friendly professionalism and insightful guidance helped you make a confident decision. It’s wonderful to hear the discount he provided was so valuable. Your appreciation means a lot to us.
For any further assistance, don’t hesitate to reach out. We're here to support you!
Reviewed July 28, 2026
Mike is definitely topnotch customer service representative. Mike is always a pleasure to talk with. Mike always has a great attitude and scheduled a call back at my convenience. You could almost see the smile through the phone with his positive energy. I will recommend my friends and family when I know people like Mike provide customer service. I am glad and happy with my purchase. Thank you so much Mike.
Thank you for sharing your delightful experience with Mike!
We're overjoyed to hear how his positive energy and professionalism shaped your interaction, leaving such a long-lasting impression. It’s gratifying that you're thrilled with both your service and purchase decision with our team, and your praise of how Mike schedules convenient callbacks is incredibly encouraging.
Your intention to recommend our service is truly appreciated. For any assistance in the future, feel free to reach out anytime!
Reviewed July 28, 2026
Mike is very nice and helpful. Explained everything to me in details. I really appreciated his help. A plus. He is a keeper. He is very patient. Very helpful. Find the plan that will suit me. Nice getting a good customer service staff to talk to.
Thank you for sharing your wonderful experience with Mike!
We're thrilled to hear how helpful and patient he was in finding a plan tailored to your needs. It's great to have dedicated team members like Mike who provide detailed and supportive customer service.
We appreciate your kind words and look forward to continuing to assist you. If you need any further help, feel free to reach out anytime!
Reviewed July 28, 2026
Harry ** was very helpful in explaining the home warranty insurance policy and worked hard with his managers to secure a good price. He also promised to work with me in the future with any problem I would encounter with the claims department. I recommend working With Harry to secure any home warranty insurance needs
Thank you for sharing your positive experience working with Harry.
We're delighted to hear how helpful he was in explaining the home warranty insurance policy and securing a great price. It's reassuring to know he committed to assisting you with any future claims concerns.
We appreciate your recommendations and encourage you to reach out if you need further assistance. We're here to help with your home warranty needs!
Reviewed July 28, 2026
Kevin **. My experience with the sales agent was very positive. He was knowledgeable, patient, and took the time to clearly explain the Liberty home warranty plan, including what was covered, the available plan options, and any limitations. He answered all of my questions thoroughly without making me feel rushed. I also appreciated that he explained the different payment options available, allowing me to choose a plan that best fit my budget. He was transparent about the pricing and monthly payment choices, making the enrollment process straightforward and easy to understand. Overall, his professionalism, clear communication, and willingness to help made me feel confident in selecting a Liberty plan.
Thank you for sharing your positive experience with us, Michelle!
We are delighted to hear that your interaction with the sales agent was clear, patient, and informative. Knowing that our agent effectively explained the Liberty home warranty offerings and payment options to support your budgeting needs affirms our dedication to exemplary service and transparency.
Should you have further questions or need assistance, do not hesitate to reach out. We look forward to continuing to serve your home warranty needs!
Reviewed July 28, 2026
Sean was a wonderful representative. Sean explained to me all of the benefits of package and coverage very, very well. Sean also gave a very good deal and a discount. Sean gave me great discount better than I seen online. Sean understood my needs and coverage I needed. Sean also agreed with my thoughts and made sure that package aligns with my requirements and the pro series appliances I needed to cover. Thank you Sean
Thank you for sharing your wonderful experience with Sean!
We're thrilled to hear how expertly Sean explained the package details and coverage options to you, ensuring you received the best deal, even better than online offerings. It's fantastic that Sean aligned the package with your specific needs, especially ensuring your pro series appliances were covered. We're delighted to know you felt valued and listened to throughout.
For any further assistance or queries, don’t hesitate to reach out. We’re here for you!
Reviewed July 28, 2026
Jacob is one of the best employees Liberty Home Guard has guaranteed. Jacob communicates extremely well and went the extra mile to make sure my experience is a pleasurable one and confident. Great job Jacob. I will recommend Liberty Home Guard to my friends. Keep up the great work Jacob and thank you for your help.
Thank you for sharing your excellent experience with Jacob and Liberty Home Guard!
We're thrilled to learn that Jacob went the extra mile to ensure your experience was pleasurable and confident. Your endorsement of his communication skills and your recommendation mean a lot to us.
We're grateful for your support, and we're here whenever you need further assistance. Keep enjoying peace of mind with our service!
Reviewed July 28, 2026
Jacob was great. I got my new policy with Liberty two weeks ago and everything went well. The guy who answered my call was Jacob and he was great. Definitely will recommend speaking with Jacob. He explained everything well. Hopefully, I'm not going to have any issues. But I hope that the day that I need to use the coverage, it works well.
Thank you for sharing your positive experience with Jacob at Liberty!
We're delighted to hear he ensured your transition to a new policy went smoothly by clearly explaining everything. It's great to know you'd recommend his assistance.
Should any questions arise or if you need further help with your coverage, please feel confident reaching out. We're honored to have you with us!
Reviewed July 28, 2026
Jon ** made the whole process painless and really made everything really easy. I appreciate his efforts and I recommended him to all my friends! I remember speaking with Jon, he will be very detailed and helpful.
Thank you for sharing your positive experience with Jon!
We're delighted to hear that Jon made the process seamless for you with his detailed and helpful approach. We truly appreciate your recommendations and are thrilled to know he surpassed your expectations.
If you have any questions or require further assistance, feel free to reach out. We're always here to help!
Reviewed July 28, 2026
I had a lot of questions and Jon was super patient with me. I highly recommend asking for him when signing up. Go Liberty! I am glad I spoke with Jon, he gave me the exact coverage I needed and provided me all of the details I wanted to know.
Thank you for sharing your wonderful experience working with Jon at Liberty Home Guard.
We're thrilled to hear that his patience and detailed explanations greatly helped you select the exact coverage you needed. Your high recommendation means so much to us.
Should you have any more questions or need further assistance, our team is always here to help. Welcome to the Liberty Home Guard family!
Reviewed July 28, 2026
Jon ** was a huge help with the signup and was super informative. Thank you! I will recommend Liberty Home Guard and Jon to my Friends. Jon gave me the exact coverage my home needed. I am very satisfied and grateful for the discounted rate and details provided to me. Thank you, Jon.
Thank you for sharing your exceptional experience with Jon and Liberty Home Guard!
We're thrilled to hear his informative guidance helped you find the perfect coverage for your home and at a discounted rate. Your recommendation means the world to us and we're delighted Jon ensured your satisfaction.
For any questions or further assistance, don’t hesitate to reach out. We’re here for you!
Reviewed July 28, 2026
The contractors that Liberty Home Guard is picking are local. Some of them I didn't trust. So I just went with my own, and then told Liberty who I'm using, and then worked with them to make sure they were happy with the pricing. My one unit underneath the sink had gone, and I was told I had to pay $200 for an install. The guy that Liberty sent over did the job, and they said, “Oh, don't worry. Oh, we'll cover the cost of the garbage disposal, but you have to pay for the thing.” I paid $63 for the policy monthly and then I paid another $200 to the guy that came over here. He put it in great, and then started telling me I needed things. He was playing games with me that something was leaking, and it wasn't leaking. He loosened up my RO system filter. It was leaking. I said, “Go away. Let me just check everything.” I checked everything, and wiped the water up. It never leaked again. They're in New York and they're trying to deal the stuff out here.
When I have a claim, I talk to Liberty directly, and we submit it that way. I want them to physically hear what's going on beyond me filling out all kinds of paperwork. I give them my observations, and they've got to send a guy over here to do their observations and move forward. Iit took a little while to get the unit in my garage, the tankless hot water system up and running because of parts, and it was warranted over here. It was finally done, but then we had to do it again because they would deny a part that it needed. So, the guy had to come back. Then it cost me more. It cost me another service request. It cost me when they should have done it all at that time when it was part of it and would have taken care of it. So, they should have replaced the other thing at the same time, because he did notice something. I had to go down for another week and a half, and when that system goes down, I lose all water in the house.
Reviewed July 27, 2026
Dave did a great job helping me out with the selection of my home warranty for my new home. Dave took the time to go over and explain my options for the coverage and the length of the policy term. Dave also let me know that the home warranty was transferable to my next home if and when I decide to move. Dave also gave me a discount since I am a senior. I received everything covered that I wanted to get covered, and I am extremely satisfied above and beyond. Thank you Dave.
Thank you for your exceptional feedback regarding your experience with Dave!
We're elated to hear that Dave's attentive guidance helped you fully understand your home warranty options and secured you the coverage you desired. It’s wonderful to know Dave provided valuable assistance in considering your potential future moves and offered a kind senior discount.
Please do not hesitate to reach out if you have further questions or need assistance. We are here to support you!
Reviewed July 27, 2026
Jacob was great today, he gave me a discount and explained the coverage very well. I will definitely recommend speaking with Jacob. I was nervous to get a home warranty, but Jacob gave me the confidence I have been missing. Thank you, Jacob.
Thank you for sharing your experience with us, Ali!
It's delightful to hear that Jacob provided such exceptional service and instilled confidence in your decision to get a home warranty. His ability to offer a discount and clearly explain the coverage truly reflects our aim to provide you with valuable peace of mind. Your recommendation of Jacob means a lot to us, and we appreciate your trust.
If you need any further assistance, feel free to reach out. We're always here to help!

Reviewed July 27, 2026
Extremely Disappointed-I Would Not Recommend Liberty HomeGuard. As a Realtor, I purchased LHG top-tier home warranty for a buyer of mine because I wanted to give her peace of mind during her first year of homeownership. Unfortunately, her experience has been anything but reassuring. She submitted several claims and was charged a service fee each time, only to be told LHG could NOT provide coverage or assistance with any of them! This resulted in additional expense, frustration & disappointment for my buyer. I purchased this warranty in good faith, believing this company would be there when my client needed them. Unfortunately, that was NOT our experience.
Reviewed July 26, 2026
Mike was friendly, knowledgeable, detailed, confident and sure of himself and went the extra mile to ensure that my needs were met while providing me exactly the coverage I needed. Well done Mike and I am looking forward to the support that Liberty Home Guard brings and hopefully won't need to file a claim but I am happy to know that my home is protected in case I need to file a claim. Great work Mike, and thank you for being so patient with me.
Thank you for sharing your fantastic experience with Mike!
We're thrilled to hear that his friendly, knowledgeable, and patient service met your needs precisely and you felt confident with your coverage. Rest assured that, with Liberty Home Guard, your home is well-protected should the need arise.
Please feel free to reach out for any further assistance. We're here for you when you need us!
Reviewed July 26, 2026
Sean was very incredibly polite and informative providing me the coverage I asked for. Sean was patient and answered all my questions. Sean also offered me more discounts based on different scenarios since my husband is a military veteran. Sean was willing to help in any way he can and provided me a discount. Sean Provided various payment options to help with the policy bring the price down with more affordable options. Thank you Sean.
Thank you for sharing your wonderful experience with Sean!
We're delighted to hear that Sean's polite and informative service met your expectations by providing great coverage and exploring discount opportunities due to your husband’s military background. It's fantastic to know you benefited from the additional payment options which made your policy more affordable.
If you need further assistance or have any questions, don’t hesitate to reach out. We’re here to help!
Reviewed July 26, 2026
Spectacular and very detailed. My husband and I were looking into which Home Warranty company would be the most reputable and it came down to only two. After a few short minutes speaking with a gentleman by the name of Mike, we both have been confident enough and we both knew right then that Liberty Home Guard was the perfect company to go with for our Newly Purchased Home. Mike answered all the questions and my husband was impressed with all of the answers. Mike had an outstanding demeanor and Mike was very pleasant. He made us feel very comfortable and confident throughout the entire conversation. I would definitely recommend speaking with Mike and getting the coverage with Liberty Home Guard.
Thank you for sharing your remarkable experience with us, Kristen!
We’re thrilled to hear how Mike’s professionalism and attentive nature helped you feel confident in choosing Liberty Home Guard for your new home. It’s fantastic Mike answered all your questions and made you feel at ease.
We deeply appreciate your recommendation and are here to assist you anytime. Feel free to reach out with any questions or needs!
Reviewed July 26, 2026
Harry was professional, knowledgeable, and incredibly helpful throughout the entire process. He made everything easy to understand and provided excellent customer service. I highly recommend working with him!
Thank you for sharing your fantastic experience with Harry!
We're thrilled to hear that his expertise and customer service made the process easy and informative for you. It means a lot to hear your high recommendation of his assistance.
If you require further support, please feel free to reach out. We're here to help!
Reviewed July 25, 2026
The sales representative Mike that signed me up with the policy was very informative, honest and transparent, he told me what was and wasn't covered. The other companies I spoke with did not give me the confidence that Mike has provided me, especially with the price they quoted me. In the end I have made a decision to go with Liberty because not only were their reviews above and beyond, but also the sales representative was really knowledgeable about the policy and gave me a discount.
Thank you for choosing Liberty and sharing your positive experience with Mike.
We’re thrilled that his expertise and transparency impressed you and helped ensure you got a great deal and policy suited to your needs. It's great knowing his service gave you the confidence you needed to make a decision. We highly value your feedback and are delighted it reflects positively during your engagement with us.
Should you need any further assistance, feel free to contact us anytime.
Reviewed July 25, 2026
ASTONISHING. My experience with MIKE was remarkably excellent and exactly what I would expect with obtaining a policy to cover my newly purchased home. He was really really professional and knows his company and coverage details very good. I am so pleased with their coverage and I am pleased with the price and options for monthly payments. Astonishing work Mike. Thank you for your patience MIKE and thank you for taking the time to explain ABSOLUTELY EVERYTHING and the coverage details to me very precisely. I will recommend you.
Thank you so much for sharing your wonderful experience with Mike!
We're thrilled to hear that his professionalism and detailed explanations helped secure the ideal home policy for you. It's great to know you appreciate the price and payment options. Your satisfaction with his patience and coverage information is truly valued.
We greatly appreciate your recommendations and should you need further assistance, please don't hesitate to reach out. We're here to support you!
Reviewed July 25, 2026
I had the pleasure of speaking with Mike. He was spectacular. Mike was wonderful to work with and answered absolutely all of my questions. He did absolutely everything possible to find the perfect plan that would fit my budget and still give me the peace of mind knowing that my new home is covered for the essential repairs that might arise. My home is a new home and me and my wife really wanted everything to be covered. Thank you Liberty Home Guard and thank you Mike for all of your help.
Thank you for sharing your delightful experience with Mike!
We're thrilled he exceeded your expectations in finding the right plan within your budget, ensuring your peace of mind. It's fantastic to know he answered all your questions effectively. We greatly appreciate your kind words and support of Liberty Home Guard and Mike's exceptional service.
If you have more questions or need assistance, don't hesitate to reach out. We're here to help!
Reviewed July 25, 2026
Dave answered all of my questions and explained the coverage very well, and Dave was very very professional. He wanted to make sure everything was discussed. Very well answered. He didn't try to pressure me, and I believe he was very thorough. Thank you for your patience Dave and thank you for providing me the confidence I needed and taking your time explaining everything. I will recommend you.
Thank you for sharing your positive experience with Dave.
We're delighted to know his professionalism and clear explanations gave you the confidence you needed. It's wonderful to hear he was very thorough without any pressure, reinforcement of the high-quality service we strive to deliver.
We're grateful for your recommendation and if you have any more questions or need further assistance, don't hesitate to reach out!
Reviewed July 25, 2026
Mike was truly incredible and very precise. I had a lot of questions about all of the coverages, limitations and the claims processes, especially how the warranty program works, and the costs, and he was very knowledgeable. He answered all of my questions and provided me all of the answers. He was very professional and very helpful. I felt very informed and confident with my decision. Thank you so much Mike for all of your help. I will definitely call you for my next property.
Thank you for sharing your wonderful experience with Mike!
We're thrilled to hear he was knowledgeable and answered all your questions about coverages and the claims processes, ensuring you felt informed and confident. Your appreciation reinforces our commitment to excellence.
If you have any more inquiries or need guidance, please don't hesitate to reach out. We're here to support you and look forward to assisting you for your next property!
Reviewed July 25, 2026
Mike with Liberty Home Guard was very detailed, knowledgeable and understanding with my concerns on wanting to switch over to Liberty Home Guard, he got me an incredible rate and a discount. Mike answered all of my questions and concerns. I will definitely recommend Liberty Home Guard to my friends and family. I recommend speaking with Mike.
Thank you for sharing your wonderful experience with us!
We're delighted to hear that Mike's expertise and attention to detail ensured you a great rate and discount with Liberty Home Guard. It's fantastic to hear you already plan on recommending us to your friends and family, and we greatly appreciate your advocacy of Mike's excellent service.
If you need anything further, please do not hesitate to reach out. We're always here to assist you!
Reviewed July 23, 2026
I called to see about the rates and coverages at Liberty Home Guard to replace an existing plan with another company. Mike was very helpful in establishing a plan that met my needs at a rate and term that made a lot of sense to me. I am happy that I contacted them and that Mike was so informative and answered all my questions. I called my former company first and they were not as helpful and barely reduced my rate. So, I had a benchmark to go by and Mike exceeded that. I'm very happy that I contacted them!
Thank you for sharing your wonderful experience with us, Ray!
We're delighted to hear Mike's assistance and knowledge helped establish a plan that fits your needs and exceeds expectations. It's testament to our commitment to providing thorough and effective service. We look forward to remaining a part of your home protection journey.
Please do not hesitate to reach out if you have further questions or need assistance.
Reviewed July 23, 2026
Jacob was great. Thank you for taking your time explaining the coverage. He upgraded my coverage and provided me a discount. I am extremely satisfied with Liberty Home Guard and I highly recommend speaking to Jacob.
Thank you for sharing your positive experience with us, Rebecca!
We’re delighted to hear Jacob took the time to thoroughly explain coverage options and enhance your satisfaction with a fantastic upgrade and discount. Your recommendation of Jacob means a lot to us and reinforces our commitment to exceptional service.
Should you need any further assistance, we're just a call away!
Reviewed July 23, 2026
Mike ** was very helpful and knowledgeable, and we look forward to doing business with Liberty Home Guard. We haven’t filed a claim yet but our whole home is covered should anything happen. Thank you so much.
Thank you for sharing your heartfelt experience, Daniel!
We're glad to hear that Mike's knowledge and assistance have built such a positive foundation for your ongoing relationship with Liberty Home Guard. When the time comes to file a claim, rest assured your home is well-covered.
If you have any questions or need further assistance, please don't hesitate to reach out.
Reviewed July 22, 2026
Dave did an excellent job and provided exactly the details I needed to know about the coverage. He even lowered my deductible. Amazing work Dave. He gave me a discounted rate better than my previous warranty company. Thank you Dave.
Thank you for sharing your great experience with Dave!
We're thrilled to know he effectively communicated coverage details, secured a better deductible, and offered a competitive discounted rate. Your compliments towards his work reflect the high standard of service we aim to provide.
For any questions or further support, we're here to help!
Reviewed July 22, 2026
I’ve been LHG client for several years. Was going to continue with a competitor because of cost. Dave ** was both professional and personable to help me set up a payment plan that works. A multiyear plan with policy paid over several months.
Thank you for your kind words and for sharing your experience with Dave!
We're delighted to hear about his professional and personable assistance setting up a manageable payment plan. It's wonderful that he created a multiyear plan worked out over several months to suit your needs.
Please don't hesitate to reach out if you have any more questions or need assistance in the future. We're here to support you!
Reviewed July 22, 2026
I am extremely satisfied. All of my questions were answered, and Mike was very very professional. He gave me exactly the coverage I requested and provided me a discount. I believe it was very thorough and precise. Thank you for your patience Mike.
Thank you for sharing your fantastic experience with Mike!
We're delighted to hear that he answered all your questions professionally and secured the exact coverage you requested. It's wonderful that he also offered a discount and provided thorough service.
Please reach out if you have further questions or need assistance. We’re always here to help!
Reviewed July 22, 2026
Mike was really outstanding in providing the details I needed to know about the coverage, he was able to even add my pool to the coverage for an additional add-on to my policy. My previous Home Warranty company raised the prices and I am glad I choose Liberty Home Guard. I will definitely recommend Mike to my friends and neighbors.
Thank you for sharing your fantastic experience with Mike!
We're thrilled to hear that he helped you understand coverage options and even included your pool as an add-on, while providing pricing better than with your previous company. It's wonderful you are pleased with our service quality and advocate Mike to friends and neighbors.
If you have further questions or need assistance, don’t hesitate to reach out— we're always here to help!

Reviewed July 21, 2026
This company is a SCAM. Buyer beware. Won't assign a technician for a week +. Once a technician does come, Liberty Home Guard won't give you a resolution for weeks, if at all. I have been displaced from my home with a broken AC unit in Phoenix Arizona for TEN DAYS with not one word, not an email, no phone call, nothing from LHG. When I call, 'customer service' is incredibly rude and refuses to transfer me to a supervisor. I have no resolution and continue to pay for a hotel and board my dogs while this is under review. I asked LHG if I will be reimbursed and they said "yeah we don't do that." I continued to ask to be transferred to a supervisor and the agent straight up told me no.
Hello Allison!
We are very sorry to learn about the difficulties you faced. Please accept our sincere apologies. Our customer success team will reach out to you soon to address your concerns and ensure that your issue is resolved.
Thank you for your feedback.
Reviewed July 20, 2026
Mike did an amazing job and provided a very positive experience while providing detailed answers to my questions and guided me through the necessary coverages to my needs. Great experience. I will recommend you to my friends.
Thank you for sharing your wonderful experience with Mike!
We're delighted to hear that his detailed and thoughtful assistance made your experience positive and fitting to your needs. Your recommendation means the world to us.
Should you have any more queries or need further support, feel free to reach out. We’re always here to help!
Reviewed July 20, 2026
Kevin was excellent!! I had a lot of questions about different coverages, claims processes, how the warranty program works, costs, etc, and he was very knowledgeable, answered all of my questions and more, was very professional and very helpful, and I felt very informed about my decision. Thank you so much Kevin for all of your help!
Thank you for sharing your wonderful experience with Kevin!
We're thrilled to hear that his professionalism and knowledge provided such comprehensive assistance, making you feel informed and confident in your decision. We’re proud to have Kevin on our team, and your kind words highlight his dedication to exemplary service.
If you have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to support you!
Reviewed July 19, 2026
Customer care representative Mike went above and beyond to provide me with the absolute best pricing. Throughout the entire process, their communication was clear, professional and assistance I received made navigating my options entirely stress-free.
Thank you for sharing your positive experience with our customer care representative, Mike!
We’re delighted to know he went above and beyond to provide you with the most favorable pricing and ensure clear, professional communication throughout the process. Navigating your options stress-free is our goal, and it's rewarding to hear we achieved it.
Should you need further assistance or have any questions, do not hesitate to reach out. We're always here to help!
Reviewed July 19, 2026
Mike was very friendly, extremely helpful and very polite. He went over everything thoroughly, explaining anything I asked about. He explained the Senior discount option, and even offered me assistance with a payment option. He Always stopped and listened to my questions and concerns and answered them. He is very professional.
Thank you for sharing your fantastic experience with Mike!
We're thrilled to hear that his friendly and professional demeanor helped address all your questions and concerns thoroughly. His guidance on the Senior discount and payment options highlights his dedication to excellent service.
Should you have any further questions or need assistance, feel free to contact us anytime. We’re always here to help!
Reviewed July 19, 2026
Thank you Mike. He was extremely outstanding. He was Very helpful with all of my needs and questions. He knew everything I asked him and was very kind and respectful. I would encourage the upper management to definitely reward him with a huge bonus, he gave me exactly the coverage and even added my added my pool. Thank you Michael.
Thank you for sharing your fantastic experience with Mike!
We're delighted to hear that his knowledge, kindness, and respectful demeanor provided you with the exact coverage you needed, including your swimming pool addition. It's wonderful that you feel his efforts deserve commendation, and we truly appreciate your feedback.
If you have any further questions or need assistance, feel free to contact us at any time. We're always here to support you.
Reviewed July 19, 2026
Today Mike give me a discounted rate for my three-year policy and to be honest, I am very happy because I spent less than what I actually expected to spend today. Thank you for the discount Mike, I will recommend you to my neighbors.
Thank you for sharing your positive experience with Mike!
We’re thrilled to hear you received a special discounted rate on your three-year policy and appreciate your willingness to recommend our services to your neighbors.
Please don't hesitate to reach out if you have any questions or need further assistance. We're here to help!
Reviewed July 19, 2026
Great work Mike. Mike spent over 27 minutes on the phone with me giving me exactly the coverage I have requested, and explained the limitations and exclusions, I am a senior using my retirement fund for the home warranty for my home. Thank You Mike for all of the details and thank you for your patience. I will definitely recommend you to my friends.
Thank you for sharing your fantastic experience with Mike!
We're delighted to hear he took the time to explain your coverage thoroughly and patiently helped tailor it to your needs. It's wonderful that you found value in his attentive service, and we appreciate your willingness to recommend us.
Should you have any questions or need further assistance, please reach out—we're always here to support you.
Reviewed July 19, 2026
My previous home warranty company raised the prices on me and Mike gave me a discounted rate, as well as two extra months to my coverage. He explained the coverage details for me. Very precisely, Thank You Mike for helping me today.
Thank you for sharing your positive experience with Mike.
We're delighted to hear he offered a discounted rate along with adding extra coverage months while thoroughly explaining the details. It's wonderful to know he helped make your decision an easy one.
Please reach out anytime if you have questions or need any further assistance. We're here to help!
Reviewed July 19, 2026
I have been shopping around for a good home warranty company and I have to say Mike provided me the details I needed to know to be confident I am making the right decision by choosing Liberty Home Guard. He even provided me time to think about my decision without any pressure.
Thank you for sharing your positive experience with Mike at Liberty Home Guard!
We're delighted to hear he provided you with all the necessary details to help you feel confident in your decision. It’s great to know our team respects customers' decision-making process by allowing time to consider options without pressure.
Should you have further questions or need assistance, feel free to reach out at any time. We're here to help!
Reviewed July 19, 2026
Mike was very helpful. He gave me the coverage I needed and provided me a sample policy when I requested it. He provided me extra savings with a promotion and definitely made me feel confident that I’m making the right decision Going with Liberty Home Guard. Thank you Mike.
Thank you for sharing your wonderful experience with Mike!
We're thrilled to hear he was so helpful and provided extra savings through a promotion. It's great that he helped you feel confident in your choice with Liberty Home Guard.
Please reach out anytime if you have further questions or need assistance. We're always here to support you.
Reviewed July 17, 2026
I have filed about 10 claims with this company, and every one has been a frustrating experience. They often pay for very little—or nothing at all—toward the repairs. In many cases, it’s actually more expensive and time-consuming to file a claim than to simply pay for the repair yourself. The claims process regularly delays repairs by days or even weeks. Both you and the repair shop should expect to spend an hour or more on hold with the company just to get basic issues resolved. Overall, the process has been incredibly frustrating, and based on my experience, I would not recommend this company.
Hello Zach!
We regret that your experience did not meet your expectations, and we apologize for any inconvenience you encountered. Your feedback is important to us, and we assure you that our customer success team will contact you soon to address and resolve your concerns.
Thank you for taking the time to share your experience.
Reviewed July 17, 2026
Kevin did a superb job in answering questions and getting us the best home warranty! Liberty Home Guard is lucky to have him on their team. As a veteran he tailor the program that got my family the most bang for my buck!
Thank you for sharing your laudatory experience with Kevin and Liberty Home Guard!
We're delighted to know you received exceptional service tailored to fit your family’s needs. Kevin's attentive customer service and personalized approach underscore his pivotal role in our team. Your feedback is valuable, and we're thrilled we could provide you quality service and favorable terms.
Please reach out anytime with questions or for additional support, as we're always here to assist!
Reviewed July 17, 2026
At first I thought Kevin was great. But he pulled a bait and switch. He said that this plan covered my roof. But then changed the price, did a 3.5 year contract and now I only have limited leak guard. WTF what kind of business are you running? I lost his number and now I can't even get through to the main line sales group. Please call me ASAP to fix this error.
Hello Katie!
We are deeply sorry to hear about your experience. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience caused. Our customer success team will reach out to you shortly to address your concerns and ensure that your issue is resolved.
Thank you for bringing this to our attention.
Reviewed July 16, 2026
Kevin was extremely helpful and handled all my questions & concerns professionally. Our previous warranty provider was not a pleasant experience, so this was a refreshing experience. I appreciated him guiding me thru the entire process…
Thank you for sharing your positive experience with Kevin!
We're delighted to hear that he handled your questions and concerns so professionally, making the process refreshing for you. It’s wonderful to know you felt well-guided throughout. We greatly appreciate your feedback.
If you have any further questions or need assistance, please don't hesitate to reach out; we’re always here to help!
Reviewed July 15, 2026
Just signed up with Kevin and it was extremely quick and easy. Great customer service so far, much better than my previous home warranty company. Kevin got me some great discounts and explained everything in perfect detail.
Thank you for sharing your experience with us!
We're delighted to hear that Kevin made the sign-up fast and straightforward, offering excellent service and valuable discounts. Providing clarity and ensuring our clients have a great start are top priorities.
Please feel free to reach out if you need further assistance or have any questions. Welcome aboard!
Reviewed July 15, 2026
Mike was very knowledgeable, polite and friendly. He guided me through all the options and payment plans and did not pressure me at all. I feel like I am receiving a good value with maximum flexibility. Would recommend to anyone.
Thank you for sharing your wonderful experience with Mike!
We’re thrilled to hear he provided knowledgeable, friendly, and pressure-free guidance, helping you find the best options and payment plans. We're proud to offer value and flexibility and appreciate your recommendation.
Should you need any support, feel free to reach out anytime.
Reviewed July 15, 2026
Customer service was good. The new updated contract information was presented well. I would like to have received a military discount if possible. The representative did not mention and I did not ask while speaking with him. The offer of 0% interest when paid over 3 months is great.
Thank you for sharing your experience and positive feedback with us!
We're glad to hear about your satisfaction with our customer service and updated contract options. Our 0% interest offer over three months is aimed at providing flexible solutions to our customers. We appreciate your suggestion about a military discount and will review our offerings to ensure we're meeting the needs of valued customers like yourself.
Should you have further questions, please feel free to reach out. We're here to help!
Reviewed July 14, 2026
Kevin was such a great person to talk to and advocate for getting me the best price and coverage for my home warranty. I was making a move from one company to Liberty Home Guard. Not only did he get be a better price, deductible and add ons but helped me to lock in a great price for 72 months. The price for my old policy, for one year, is half the price for 6 years with LHG. Kevin was respectful and gave me time to process the plan and all the extras while also looking for the best deals for me and my situation. I am looking forward to working with this company for an extended amount of time and knowing my property is covered.
Thank you for sharing your fantastic experience with Kevin and Liberty Home Guard!
It's great to hear that Kevin was able to provide you with outstanding support by securing an excellent price and comprehensive coverage. We are thrilled to know he made your transition seamless and locked in great terms for such an extended period.
Your feedback about his respectful nature and detailed assistance perfectly captures our commitment to providing personalized and balanced solutions. We look forward to serving you for years to come!
Reviewed July 14, 2026
Great customer service - worked with me in order for their company keep my home warranty with them. Went out of his way to explain the terms of the warranty which I appreciate. Very easy to understand and was very patient listening to me.
Thank you for your outstanding feedback, Nowell!
We're thrilled to hear how our team went above and beyond to ensure you were informed about your home warranty. Providing clear and patient communication is key to our service, and it's great to hear that our efforts made the difference.
If you have any more questions or need further assistance, please do not hesitate to reach out. We're always here to help!
Reviewed July 13, 2026
Keith did a great job working with my budget and addressing my concerns. He was able to keep the pricing down, and add in additional incentives to bring up the overall value of using Liberty Home Guard for our home warranty services.
Thank you for choosing Liberty Home Guard and sharing your positive experience with Keith!
We're delighted to hear he worked within your budget while enhancing the overall value of our home warranty services. It's gratifying to know that he addressed your concerns and secured cost-efficient options for you.
Should you need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Reviewed July 13, 2026
A friend recommended Liberty Home Guard after receiving great service from their company. So, I contacted them today and got great help from Mike. He was able to explain coverage and I got a better rate than published on the internet. I learned that I can use my preferred service providers, too.
Thank you for your wonderful feedback and for choosing Liberty Home Guard based on your friend's recommendation.
We're thrilled to hear that Mike provided the helpful guidance you needed and was able to secure you a favorable rate. We're also glad you've appreciated the flexibility of using your preferred service providers.
Should you have any questions or need further assistance, please feel free to reach out. We're here to help!
Reviewed July 13, 2026
I always receive outstanding customer service from Harry, your Liberty Home Guard Company representative. Whenever I call your company with inquiries regarding my Home Warranty Agreement, Harry is always available and eager to answer my concerns! If ever there is something he cannot answer, Harry has proven to go the extra mile to reach out and find the right answer for me, thus my receiving quality service! Job well done Harry!
Thank you for your wonderful feedback and appreciation for Harry's service at Liberty Home Guard!
We're delighted to know he consistently excels in meeting your needs and goes above and beyond to resolve any outstanding questions. Comments like yours reflect our dedication to outstanding service.
If you have more inquiries, please feel free to reach out – we’re always here to assist!
Reviewed July 13, 2026
I had a very positive experience enrolling with Liberty Home Guard. The sign-up process was straightforward, the representative was knowledgeable and took the time to explain the available coverage options without applying pressure. I appreciated being able to customize my plan to fit my home’s needs and budget. The enrollment process was quick, professional, and easy to understand. While I haven’t needed to file a service claim yet, my initial experience has given me confidence that I made the right choice. I’m looking forward to a positive relationship with Liberty Home Guard.
Thank you for your kind words and for choosing Liberty Home Guard, Douglas!
We're thrilled to hear that the enrollment process was easy and that our representative provided helpful service. Customizing plans to suit your needs and budget is what we aim for, and it's gratifying to know you feel confident in your choice. We look forward to maintaining a positive relationship with you.
Should you have any questions or need assistance in the future, please feel free to reach out. We're here to help!
Reviewed July 13, 2026
Kevin was quick in reaching out to us into Liberty Home Guard, providing a great protection plan for my household. He researched for the best option plans for lowering our payment plan while providing us the most protection. Certainly looking out for Veterans like me. Thanks Kevin.
Thank you for sharing your remarkable experience with Kevin at Liberty Home Guard!
We're thrilled he helped find a tailored protection plan while accommodating on the payment side, especially serving effectively the way veterans, like yourself, deserve. Ensuring you have the most optimized and supportive coverage speaks to the dedicated service Kevin provides.
If you need any further assistance or have more questions, don’t hesitate to reach out. We’re grateful for your trust and are here to support you!
Reviewed July 9, 2026
Kevin ** gave me a follow-up call, noticing that I had inquired online and hesitated to commit to enrolling. He was able to explain everything thoroughly and was able to get me a comprehensive policy at a “grandfathered” senior rate. With warnings of scams against seniors, it is important that Kevin did everything to reassure me of his identity and the validity of the deal he was able to get me, including an interest free 3 installment plan.
Thank you for sharing your excellent experience with Kevin!
We're delighted to hear he provided clear and detailed information, easing your concerns with scams. His ability to find a comprehensive policy at a senior rate speaks to his dedication and professionalism.
If you have further questions or need assistance, we're here to help—ensuring seamless support every step of the way.
Reviewed July 9, 2026
Kevin ** and Dave ** were both very professional and made everything very clear. I appreciate the way to explain things. I understood it with no problem and I think they were a great asset to your company. Thank you for your service and thank you for everything you gave me you giving me.
Thank you for sharing your heartwarming experience Joaquin!
We’re thrilled to hear that Kevin and Dave delivered exceptional service. Their professionalism and clear explanations are indeed great assets to our team. Your satisfaction is our priority, and receiving such positive feedback is truly gratifying.
If you have any further questions or need assistance, please feel free to reach out. We’re here to help!
Reviewed July 9, 2026
Hunter patiently walked me through the entire process of finding the right plan for our household. He was proficient and incredibly helpful in answering all of my questions and concerns. I was on the fence for a while about purchasing a home warranty, but after speaking with him felt Liberty Home Guard was the best post plan for us.
Thank you for sharing your fantastic experience with Hunter and Liberty Home Guard, Lauren!
We're delighted that his patience and expertise were instrumental in helping you find the perfect plan for your household. We're pleased that our services stood out, and your feedback motivates us to continue delivering quality assistance.
Should you have any further questions or need additional support, please do not hesitate to reach out. We are here to help!
Reviewed July 9, 2026
Mike ** was a pleasure to deal with over the phone. His expertise and professionalism is the reason why we went with Liberty Home Guard. This company has one of the best coverages at a great price.
Thank you for sharing your positive experience with Mike and Liberty Home Guard!
We're delighted to hear that Mike’s expertise and professionalism contributed to your decision to choose our services. We prioritize providing excellent coverage at competitive prices, and it's satisfying to know we're meeting your expectations.
If you have any questions or need further assistance, please don't hesitate to reach out.
Reviewed July 8, 2026
I was given the opportunity to upgrade my policy. Freddy the representative who called me explained the increased coverage in detail and explained and answered my questions. He then alerted me of the increased premiums. He was extremely professional and knowledgeable of all aspects of the coverage. I was able to make an informed decision based on what he presented.
Thank you for sharing your uplifting experience with Freddy!
We’re thrilled to hear about your satisfaction with his detailed explanations and professional approach. Having such knowledgeable representatives as Freddy truly enriches our services and we are glad he made the policy upgrade understandable.
If you need any more assistance, we’re here for you.
Reviewed July 8, 2026
Very Professional Knowledge. Pleasant to speak with. Bent over backwards to help me out. Understood my veteran status. Spoke so very clearly. I thought I was talking to a learner pro. He should be on the board of directors.
Thank you for your positive review, Thomas!
We greatly appreciate your kind words about our team member's professionalism. It’s rewarding to know how much you valued his clear communication and dedication to helping you. Recognizing our veteran customers and understanding their needs is important to us.
We're thrilled his efforts left such a significant impression. If you need any more assistance, we're here to help anytime.

Reviewed July 8, 2026
Very refreshing to deal with a true professional as Sean A. He didn’t waste any time to call me and provide the best coverage possible. I am so glad to change my current policy with Liberty Home Guard. I can already tell that the service is echelons above my current policy with 2-10.
Thank you for sharing your stellar experience with Sean and Liberty Home Guard!
We're thrilled to hear that his professionalism led to excellent policy options for you. It's fantastic to know that our offerings stand out compared to your prior coverage.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to assist you!
Reviewed July 7, 2026
I was referred by my son who has had great experiences with his plan with Liberty. I was not experiencing that with a competitor and decided to find out more details. So, I called and was fortunate to get Keith. He spent time going over the plans available, discussing and answering all of my questions easily and directly. I was unsure of best option and Keith had to listen to my wife and I discuss the details again while he waited patiently. He understood my financial situation and worked with me to get us the best deal possible. He did not try to hard sell me on any particular plan and heard me when we were talking. I appreciated his attitude, style, and patience during our call.
Thank you for sharing your positive experience with us, Greg!
We’re delighted Keith was able to assist you in selecting a plan tailored to your needs, while also treating your questions with patience and professionalism. It’s rewarding to hear you felt informed throughout the process and appreciated his approach.
We're committed to ensuring all our customers have a similar experience. If you need anything else, we're here to help!
Reviewed July 7, 2026
Hunter was great in explaining the contract coverages, he was very helpful. He cut the costs from my old insurance in half. I would highly recommend letting Liberty give you a quote. That is all. That is as detailed as I am going to get.
Thank you for sharing your fantastic experience and recommendation, Richard!
We're thrilled that Hunter was able to clearly explain contract coverages while also significantly reducing your costs. Your satisfaction is our goal, and it’s delightful to hear that Hunter’s support made a difference.
If you have any further questions or need more information, please don't hesitate to reach out. We’re here to assist you!
Reviewed July 7, 2026
Prompt customer service. Very efficient and deliverables were timely. Great experience! Would recommend for other home sellers.
Thank you for sharing your positive experience with our service, Dondi!
We're thrilled that our team's efficiency and promptness made your selling journey a smooth one. Your recommendation means a lot to us, and we're grateful for your trust.
If you need any further assistance or have questions in the future, feel free to reach out. We're here to help!
Reviewed July 6, 2026
I was still bouncing numbers on the website when Kevin called and helped me through all the options. Friendly and professional, he explained everything to me, helped me to compare options and fees with my current policy, and gave me a number of concise choices at different timing and fee programs for consideration. Saved us a bundle! Exceptional service without pushing the hard sell on me! The comparison between LHG and my current company for the same coverage, actually MORE coverage, was pretty stark! It's Kevin and Liberty Home Guard for us!
Thank you for sharing your wonderful experience with Kevin and Liberty Home Guard, Steven!
We’re delighted to hear how Kevin's professionalism and knowledge made the process smooth for you and provided clearer coverage choices that saved you money. It's wonderful to know that his approach stood out, offering superior coverage without being pushy.
We truly appreciate your decision to trust Kevin and our team. If you have further questions or need assistance, please feel free to reach out. We're here to help!
Reviewed July 5, 2026
Kevin did a great job helping me out with the selection of my home warranty. He took the time to go over my options for coverage and the length of the policy. He also let me know that the home warranty was transferable to my next home if and when I decide to move. I got everything covered that I wanted to get covered and I am very satisfied! Thanks Kevin.
Thank you for sharing your wonderful experience with Kevin!
We’re thrilled to hear how he took the time to thoroughly discuss your coverage options and ensure everything you needed was addressed, including the transferability of your policy to a new home. It’s rewarding to know you’re satisfied with the personalized service he provided.
If you have further questions or if there's anything else we can do to assist, please feel free to reach out. We're here to help!
Reviewed July 3, 2026
Freddy ** was very helpful in increasing my coverage with Liberty Home Guard. I am waiting to get my increase in coverage via email and by hard copy so I can review it and terms of payment for this increase. I do find interesting that LHG put the increase of removal and installation for appliances into effect at the first of this year, yet I had to get a new dishwasher and had to pay for the removal of the old dishwasher and installation of the new appliance.
Thank you for sharing your experience with Freddy and Liberty Home Guard, Deborah.
We're delighted he could assist in enhancing your coverage. It's great feedback for us as we continue improving. The addition of removal and installation improvements is important, and we’re eager to confirm those final steps you've mentioned promptly.
Should you have any questions or need further clarification, please don’t hesitate to reach out. We value your input and are committed to ensuring you're well-informed and satisfied.

Reviewed July 3, 2026
I had high hopes for Liberty Home Guard, but my experience has been extremely disappointing. I pay my monthly premiums and also paid the required $80 service fee when my air conditioner stopped working. The contractor Liberty Home Guard assigned came to my home, performed what he described as a cleaning, and told me to call him back if the AC still wasn’t working. It wasn’t fixed.
I called the contractor multiple times over the following days and never received an answer or a return call. When I contacted Liberty Home Guard for help, I was told they couldn’t move my claim forward because the contractor never submitted a diagnosis. So, despite paying my premiums and the service fee, I was left in an 80-degree house for over a week with no resolution because of the contractor they assigned.
A home warranty company should stand behind its network of contractors and help resolve situations like this… not leave customers stuck in the middle. I have now filed complaints with the BBB and have contacted Liberty Home Guard’s customer service and compliance departments in writing. I’m still hoping they’ll make this right, but based on my experience so far, I cannot recommend this company. They have the WORST customer service and will leaving you hanging for weeks on repairs.
Hello Jessica!
We are very sorry to learn about the difficulties you faced. Please accept our sincere apologies. Our customer success team will reach out to you soon to address your concerns and ensure that your issue is resolved.
Thank you for your feedback.
Reviewed July 2, 2026
I contacted Liberty and talked with Keith about coverage for my appliances. He explained the services and options. He also checked into discounts and provided a very reasonable quote. Although I was not able to take the ideal long term plan, Keith worked out a shorter term plan that I accepted. Throughout the call Keith was very professional and personable. He did a great job.
Thank you for sharing your experience with Keith at Liberty.
We're thrilled that his professionalism and detailed explanation made a positive impact on your decision. It’s great to hear he was able to design a plan for you and offer valuable discounts. Your feedback affirms our commitment to exceptional service.
If there is anything more we can do for you, please feel free to reach out. We're here to help!
Reviewed July 2, 2026
Freddy was excellent to work with. He was patient, responsive, and took the time to answer all of my questions without ever making me feel rushed. He worked with his manager several times to find the best renewal option for me and explained everything clearly. I really appreciated his professionalism and outstanding customer service. Thank you, Freddy!
Thank you for sharing your positive experience, Charlie!
We're thrilled to hear Freddy provided such patient and responsive service. His dedication to finding the best renewal option and clearly explaining everything exemplifies the professionalism we strive for. We appreciate your satisfaction and look forward to continuing to provide exceptional service.
If you have any other questions or need further assistance, please feel free to reach out.
Reviewed July 2, 2026
On Wed., 07/01/2026, Mr. Freddy ** contacted me in reference to changes in our policy. He thoroughly explained the coverage improvements and costs. Mr. ** was professional and cordial. As a result I agreed to the new costs and parameters of the policy. If all your employees conduct themselves in the manner Mr. ** did your company will excel.
Thank you for sharing your positive experience with Mr. Freddy.
We're delighted to hear that his professionalism and clear explanations influenced your decision. Feedback like yours encourages us to continue prioritizing excellent service standards.
If you need further assistance, we're just a call away.
Reviewed July 1, 2026
Kevin was very thoughtful and thorough. He addressed my concerns as a disabled veteran on a fixed income. He walked through what is covered and how the program works. He also encouraged me to look up reviews by other customers to gauge the quality service this company. I was on the fence about whether or not to select this company, however, Kevin answered all of my questions and concerns.
Thank you for sharing your positive experience with Kevin!
We're thrilled to hear that he provided thoughtful and thorough service, especially addressing your concerns as a disabled veteran. It's great to know he guided you effectively through the details of the program and answered all your questions with clarity. Your decision-making process seems to have benefited from his dedication and professionalism.
If there's anything more we can do for you, please feel free to reach out. We're here to assist you!
Reviewed June 30, 2026
AVOID THIS COMPANY AT ALL COST!!! They are horrible to work with. We signed up for the 6 year plan for $5,000+ and a $70 deductible per claim. First off anytime we have a claim the amount of time before the repair is complete is ridiculous. We are talking a minimum of a week and a half and currently we are on a month with no refrigerator. After the claim before this (our pool heater), which they had no one to service it, so we had to find someone and jump through the hoops to get reimbursed, just to find out they only covered X amount of dollars per year, we tried to cancel the policy. They said we would get $400 of our $5000 back! Needless to say we opted to stay on. Well EVERY claim we have ever had has had issues.
As mentioned before the amount of time to get the repair completed is ridiculous. Nothing happens quickly. They are also notorious for adding additional charges to the owner without prior knowledge. It is not just the $70 deductible, they will charge installation charges, or balances for maximum allotted amounts per year. This company is a major SCAM!!! We have yet in our 3 years with them to have a claim go smoothly, quickly, or without additional costs. These claims include a broken AC unit (in FL), a broken dishwasher, a broken pool heater, and now our broken refrigerator. It has been a month since we have had a working refrigerator. They claim to replace appliances with equal or greater value if they are unable to repair them, this is FALSE! Seriously, learn from our mistakes and avoid Liberty Home Guard!!!
Hello Barbara!
We apologize for the negative experience you had. Your feedback is crucial for us to improve our services. Our customer success team will be in touch with you shortly to discuss your concerns and make things right.
Thank you for letting us know about this issue.
Reviewed June 30, 2026
Daniel was wonderful. After having some communications issues over my claim with other representatives, for a few days, he was able to straighten out the problems and resolve the claim to my satisfaction. Thank you again Daniel. Very patient and professional.
Thank you for sharing your positive experience with Daniel.
We’re glad to hear he was able to resolve your claim efficiently. His patience and professionalism embody the standards of customer service we aim to maintain.
If you need any further assistance, please don't hesitate to reach out. We're here to help!
Reviewed June 30, 2026
Hunter ** did an excellent job explaining everything, answering all my questions, and returning my calls in a timely fashion. He was able to get us a great deal with included discounts to save us even more. Could not be more appreciative.
Thank you for sharing your wonderful experience with Hunter!
We're thrilled to know he provided clear explanations and attentive support in securing a great deal with discounts. Your appreciation truly affirms the exceptional service we strive to deliver.
If you have further questions or need more assistance, please feel free to reach out. We're always here to provide quality service!
Reviewed June 29, 2026
I had a great experience working with Mike from Liberty Home Guard. He was very knowledgeable, took the time to explain everything clearly, and was genuinely helpful throughout the process. He made the decision-making process easy and stress-free. I really appreciate his excellent customer service and professionalism. Highly recommend working with Mike!
Thank you for sharing your experience with Mike at Liberty Home Guard!
We're thrilled to hear that his knowledgeable and caring approach made the decision-making process smooth and stress-free for you. Your recommendation means a lot to us. If you need further assistance or have additional questions, please reach out.
We’re here to provide the exceptional service that you experienced!
Reviewed June 29, 2026
I would like to leave a praising review for Hunter **. He helped me navigate the different plans offered and what would be best suited for my first home. He was extremely informative and explained things to me with ease. He was also very friendly and lively, I am very thankful to have him as my agent! Thank you Hunter!
Thank you for expressing your appreciation and praising our agent, Hunter.
It's wonderful to hear how informative and friendly he was in assisting you with your first home plan. We aim to provide helpful and lively service, so your feedback affirms this goal.
If you need more assistance or have any further questions, feel free to reach out. We're grateful you chose us for guidance and we'll continue to support your needs!
Reviewed June 28, 2026
Kevin did an excellent job of finding veteran's discounts and sharing add-on options. Call him today to cover your appliances and systems. Our home is the biggest investment we'll make. I just wanted Kevin to get the credit he deserves for taking my call on a Sunday.
Thank you for sharing your encouraging experience with Kevin!
We are delighted to hear how his service in discovering veteran's discounts and presenting add-on choices rightly met your needs. His dedication to going the extra mile on a Sunday truly exemplifies our commitment to outstanding service.
If you require more assistance or have further questions, don't hesitate to reach out. We're eager to continue assisting you in maintaining your home investment.
Reviewed June 27, 2026
Alex was incredibly polite, patient, and an absolute pleasure to work with. She went above and beyond to ensure we received the best possible deal and rates. I highly recommend her services. Also, I spoke with Alex regarding my home warranty coverage, and she was incredibly helpful, polite, and patient throughout our conversation. She took the time to address all my specific questions about how repairs are handled and explained the process for upgrading appliances over time. I was particularly impressed when she clarified that Liberty Home Guard leverages wholesale purchasing power, which means we will avoid paying full retail prices for replacement items. Her professionalism and transparency regarding the policy details have given me great confidence in this service, and I highly recommend her to anyone considering a plan.
Thank you for your remarkable feedback, Caroline!
We're thrilled to hear how exceptional Alex has been in addressing your needs and ensuring you secured the best possible terms. It’s wonderful that her professionalism and transparency have instilled confidence and maximized the benefits of your home warranty services.
Your recommendation means the world to us. If you need assistance or have further inquiries, don’t hesitate to reach out. We're here to help and support in any way possible!
Reviewed June 27, 2026
I had the pleasure of being helped by a gentleman named Keith, he provided me all of the information I needed to know about the coverage, but most of all he provided me discounts and saved me money, the previous company I had raised the prices without notifying me, I am confident Liberty Home Guard will provide the service I need, thank you Keith.
Hi Jada!
Thank you for sharing your positive experience with Keith at Liberty Home Guard!
We're thrilled to hear that Keith's assistance provided clarity about your coverage and valuable savings through the discounts. It's gratifying to know his expertise instilled confidence after unexpected changes with your previous company. We appreciate your trust in us and look forward to supporting your home protection needs moving forward.
If you have any further questions or need assistance, please feel free to reach out. Welcome to our community, and thank you again!
Reviewed June 27, 2026
I had the pleasure of speaking with Sean, and he really helped me out providing all of the details and limitations I needed to know. He was very precise and saved me money by going with the six year policy. Not only he reduced my annual rate, but he also provided me incredible confidence knowing that Liberty Home Guard is the best home warranty for me. Thank you, Sean.
Thank you for sharing your wonderful experience with Sean!
We're delighted to hear that his detailed assistance and proactive approach did not only provide the clarity you needed but also saved you money with the six-year policy. Experiences like yours highlight our commitment to serving you with confidence and excellence.
If you need any further assistance, feel free to reach out. We're thrilled to have earned your trust in choosing Liberty Home Guard!
Reviewed June 27, 2026
Alex, the representative I spoke with was confident, knowledgeable, helpful, very courteous, and customer service savvy. I would work with this representative again. The product review was thorough.
Thank you for sharing your terrific experience with Alex!
We're thrilled to hear how confident, knowledgeable, and courteous he was while assisting you, ensuring a thorough product discussion. It's great to know that you valued his customer service excellence, and feedback like yours inspires us to maintain these high standards.
If you have any further questions or need assistance, feel free to reach out. We're here to help you every step of the way!
Reviewed June 27, 2026
Liberty Home Guard is a horrible company. Most of them companies are, and it was like pulling teeth. I got them a year ago, and I paid $1,500 for an 18-month policy. Last year, my AC had a problem. I had to pay my $70 deductible, and I had to go pay somebody who can fix it, but Liberty didn't want to pay the company that came in. The company asked me to pay them. I said, “Nope.” I called the Liberty, and I said, “It doesn't matter. The problem was fixed, and I'm sure it didn’t cost that much.”
On February, there was another incident again with my air conditioning. It's like they’re putting band aids in it. The contractor came in. They fixed the clutch fan, and I ended up paying 360. I paid the $70 deductible, plus 300 and 80. So, it was 70:30. I pay a lot more money than I was promised I would. My washer and dryer had a problem, and the washer was fixed, but they said the dryer needed parts. Once again, they charged me over $200 for the washer. It was more like 50:50, or I ended up paying more than they said they were supposed to.
The last one was the water heater. It broke. It's a 17-year-old water heater, and they ended up calling the plumber. I paid my $70 deductible. The plumber came. I told him, “This water heater is 17 years old. It's leaking underneath. It's done. It needs to be replaced. It cannot be repaired. It has to be changed.” That was when I started in a war with Liberty for two weeks. I was without our water heater for three weeks, and I argued and fought with Liberty.
Finally, I had to go get my own water heater, and I paid for it. Liberty said they would reimburse me only $200. I asked, “Why?” “Because you have no leak. The policy doesn't cover anything, unless it's plumbing.” Water is plumbing. So, I don't understand what they were saying. I said, “No. There was two or three little areas in your contract. It says, “Water heater: covered. So, I don't understand why you didn’t wanna tell them. The water heater is 17 years old. Your own plumber is telling you that it needs to be replaced. So, there's no reason why you guys couldn't just do a swap for me. But you just came out with a loophole and you tried to avoid your responsibility.” I cannot be without water a heater anymore, so I bought my own.
When a regional manager ended up calling me on a Friday, telling me that he would see what he could do for me, I said, "Sorry, I don't need the plumbing. I can do that myself. I can remove it. I can get rid of it. I have the truck, I can go buy my own, and I bring it home, and I can do it myself. But I just want you to please reimburse me for the cost of the unit.” “No, that’s a hard thing to do. Let me see what I can do for you.”
On Monday, I called him up, and he said, "Thanks for the business with you, and we're going to send you a check.” “How much you're going to send me?” “$250.” I said, “You know what? No, I don't want anything from you. I want what I paid. It's 639, period. If not, don't send me anything. I don't need anything from you guys.” I sent them another nasty email, and he sent me another email saying that they would reimburse me for the full amount. That's not counting the removal and bringing it in, and of course, the extra plumbing that I spent money on, but I'm okay with that. I made a complaint with the Better Business Bureau and the Department of Insurance, and I was going to do a few more companies, and ConsumerAffairs was one of them, and I was going to sue them. But I'm going to hold it until, and I'm going to cancel my policy.
Hello Ronald!
We are deeply sorry to hear about your experience. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience caused. Our customer success team will reach out to you shortly to address your concerns and ensure that your issue is resolved.
Thank you for bringing this to our attention.
Reviewed June 26, 2026
Dave was very helpful and quick! I was online just inquiring about fees and he called me right away found out my needs and set me up all within 5 minutes of a call. Very polite and attentive to what I was in need of. Thank you again Dave!
Thank you for sharing your fantastic experience with Dave!
We're delighted that his attentiveness and quick response made such a positive impression and fulfilled your needs in record time. It's great to hear he was both helpful and polite, demonstrating the high standards we strive for.
If you need any further assistance or have additional inquiries, don't hesitate to reach out. We're always here to ensure your continued satisfaction!
Reviewed June 25, 2026
Mike was very knowledgeable about your services. He was able to answer all my questions easily and walked me through the processes and intricacies. I had questions about septic and exclusions in other areas, including the possibility of upgrading an appliance or water heater if it did fail. In short, Mike was knowledgeable and helpful.
Thank you for sharing your positive experience with Mike!
We're delighted to hear he was able to guide you effectively through our services and address all your questions about septic, exclusions, and appliance upgrades. His expertise and helpful approach align with our commitment to delivering exceptional service.
Should you have any more questions or need further assistance, please feel free to reach out. We're here to support you every step of the way!
Reviewed June 25, 2026
I canceled a previous policy due to poor communication and customer service. I called LHG and was greeted by Mel. She was very helpful, answering all of my questions and processing my sign up in a very efficient manner. The knowledge and customer service were impeccable.
Thank you for sharing your exceptional experience with Mel!
We're delighted she could assist you so efficiently, ensuring all your questions were answered with attention to detail. Her expertise and commitment to delivering impeccable customer service align with our dedication to your satisfaction.
If there's anything more you need or further assistance required, please don’t hesitate to connect. We appreciate your trust in choosing us. Welcome to our community!
Reviewed June 25, 2026
Dave was great and easy to deal with! Very knowledgeable and was able to get me the right policy for my house. He explained everything and made everything easy to understand. Geared me to the exact policy my home needed. He had patience with all my questions.
Thank you for sharing your fantastic experience with Dave!
We’re delighted to know that his expertise and patience made choosing the right home policy straightforward. It’s encouraging to hear how thoroughly he addressed your questions, helping you feel confident in your choice. We're always here to provide excellent service and support.
If you need any further assistance, don’t hesitate to reach out. Welcome to our community, and we truly appreciate your trust in us!

Reviewed June 24, 2026
I spoke with a gentleman named Jacob when I signed up with Liberty Home Guard and he was very polite, detailed, responsive and helpful. He answered all of my questions and believe me I had many. He walked me through everything that I needed to do and clarified the information I needed to know. I hope Liberty Home Guard provides the expected service since Jacob set the bar very high. Thank you Jacob for all of your help.
Thank you for your wonderful feedback regarding your interaction with Jacob and your initial experience with Liberty Home Guard!
We're delighted to hear that he guided you with precision and warmth, addressing all your questions comprehensively. Rest assured, we aim to deliver the level of service Jacob demonstrated.
Should you have any further questions or require assistance, don't hesitate to reach out. Welcome to Liberty Home Guard—we look forward to serving you!
Reviewed June 24, 2026
Jacob was outstanding and gave me the coverage I needed with the add-ons I requested, thank you for answering all of my questions and providing me a reliable coverage, thank you Liberty Home Guard
Thank you for sharing your positive experience with Jacob and Liberty Home Guard!
We're thrilled to know that Jacob provided the reliable coverage you needed and skillfully addressed all your inquiries. Your feedback motivates us to continue upholding our commitment to exceptional service.
If you have any further questions or need assistance, please feel free to reach out. We're here to help you every step of your home protection journey!
Reviewed June 23, 2026
Kevin was clear on the coverage packages, options and recommendations. He offered to upsell and customize add-ons to match my needs. Other providers were not as helpful in seeking to understand my needs.
Thank you for sharing your experience with Kevin's assistance!
We're pleased to hear that his clarity and personalized approach made a difference. Providing tailored options is essential for us, and it's gratifying to know we stood out in understanding your needs.
Please feel free to reach out if you have any more questions or require further assistance.

Reviewed June 23, 2026
Thank you Jacob for updating my policy and proving me the information I needed to know, My wife and I are both working constantly and we have 3 children. We honestly just don’t have time to worry about home repair issues. Whenever a repair issue arises, no matter what it is, I give Liberty Home Guard a call and they are always happy to manage it for me. And complete the repair, Jacob upgraded my policy and provided a outstanding discount, thank you for being detailed and professional, thank you liberty home guard.
Thank you for sharing your positive experience with Jacob and Liberty Home Guard!
We're thrilled to know that you've had reliable and efficient service for your home repairs, which allows you to focus more on your busy lifestyle. We're pleased to hear about the exceptional support and discounted policy upgrade Jacob provided, aligning with our promise to deliver outstanding customer care.
If you need any further assistance, don't hesitate to reach out. We're here to help you every step of the way!
Reviewed June 23, 2026
Kevin was patient, kind, and professional. He gave me all the options available to me and gave me room to decide what I feel is best for me. He broke the pricing down for me and gave me time to talk it over with my husband. Much appreciated.
Thank you for sharing your wonderful experience with Kevin!
We're delighted that his patient and professional approach, detailed information, and understanding helped you find the best options for your needs. Your appreciation inspires us to uphold our commitment to delivering exceptional service.
Should you have any further questions or need additional assistance, don’t hesitate to reach out. We're always here to support you!
Reviewed June 23, 2026
Kevin did a great sales reassuring me the terms of the offer that he did verbally, through email as well. This is the first time I am signing up with Liberty Home Guard. Kevin was accommodating, willing to negotiate and provide a mutually acceptable terms. He also offered installment payment when I unable to pay upfront.
Thank you for sharing your positive experience with Liberty Home Guard, Jay!
We're thrilled to hear how accommodating and helpful Kevin was during the setup of your new home warranty plan. His commitment to providing flexible terms and supporting your needs exemplifies the service level we strive for.
If you have any questions or further needs, please feel free to reach out. We're here to assist you and ensure your satisfaction every step of the way.
Reviewed June 22, 2026
Mike ** did an excellent job. He went over all items and coverage and was very professional. I would give Mike ** 5 stars. He spend over 45 minutes going over what Liberty has to offer and was excellent.
Thank you for sharing your outstanding experience with Mike!
We’re thrilled to hear how comprehensive and professional Mike was in explaining all items and coverage. His dedication and willingness to spend over 45 minutes ensure a clear understanding of what we offer make us proud.
Your satisfaction is imperative to us, and feedback like yours motivates our team. If you have any further questions or need assistance, please feel free to reach out. We're always here to help!
Reviewed June 21, 2026
Mike ** was super helpful and explained everything to me. I really appreciate all his help this Sunday, Father’s Day.
Thank you for letting us know about your outstanding experience with Mike!
We're delighted to hear how helpful he was in explaining everything to you, particularly on Father’s Day. Providing attentive and exceptional service is our priority, and it's feedback like yours that drives us forward.
If you ever need further assistance, we’re here and eager to help anytime!
Reviewed June 19, 2026
Luis was great but the unit that reviews my reimbursement was not so good. They are offering me a little over $230.00 towards my expenses which is the same amount they wanted to offer me for a plumber to change a valve (which he wanted to charge me $500 to change that valve!) Well, I had my own plumber find that the heat exchange was also leaking and Bosch changed the whole unit for free under warranty, a savings of over $4,400.00! It cost me over $1,000 for diagnostics and labor to do a removal of the old unit and install of the new unit. I would like to be reimbursed my $1000 since I saved you over $4,400 for having the unit replaced for free under warranty.
Reviewed June 19, 2026
Hunter went out of his way to assist me getting the best deal for a senior like me. Shout out to his supervisor as well by giving a NV Senior discount, slashed another few hundred dollars for early payment.
Thank you for taking the time to share your experience with Hunter's exceptional service!
We're thrilled to hear he went above and beyond to secure the best deal for you, including the NV Senior discount. It's rewarding to know that our team is creating memorable experiences for our customers.
Should you have any further needs or questions, please feel free to reach out. We're always here to assist!
Reviewed June 19, 2026
Mike was very helpful and did a great job of explaining everything to me. He outlines all of the options and provided me the cost information. He explained the benefits of each plan and also the incentives.
Thank you for sharing your positive experience with Mike!
We're thrilled to hear he did a great job explaining all of your options thoroughly. It's great that you found the cost information clear and appreciated the detailed insight into benefits and incentives. Providing comprehensive support is our commitment, and your feedback validates our efforts.
If you have any further questions or require additional assistance, don't hesitate to reach out. We're here to help you!
Reviewed June 18, 2026
Looking to switch my home warranty so I was researching different options. I got a call back from Alex after filling out an online request for a quote. Alex was clear with his explanations of the coverage I could expect with Liberty. He talked about the specials but did not pressure me. He emailed me the quote we discussed and we set a time for a call back if I had additional questions. He answered the questions to my satisfaction. Alex was also able to work with me to reduce the annual cost. He was courteous, professional, and concerned that my experience with Liberty Home Guard continues to be positive.
Hi Grace!
Thank you for sharing your positive experience with Alex at Liberty Home Guard.
We're thrilled to hear he clearly explained the coverage options and provided polite assistance without pressure. It’s fantastic to know we could work with you to reduce costs while ensuring satisfaction.
If there are any more questions or additional support needed, please don’t hesitate to reach out. We're here to ensure your experience continues to be exceptional!
Reviewed June 16, 2026
He did an excellent job explaining the coverages and policy options available to me. He was friendly, professional, and very helpful throughout the process. The call was quick, efficient, and answered all of my questions.
Thank you for sharing your wonderful experience with our service, Melissa!
We're delighted to hear that the explanation of coverages and policy options met your needs, delivered with friendliness and professionalism. Efficiency and helpfulness are core to our values, and we're thrilled to confirm that they aligned with your expectations.
If there are any more questions you have or further assistance needed, don't hesitate to reach out. We're here to provide support whenever you need it!
Reviewed June 16, 2026
Hunter was extremely helpful and informative. He was very knowledgeable and kind! All of our questions were answered in a timely manner. It was excellent service all at. He even made me aware of helpful discounts and offered many options for my needs. I will definitely be using this company.
Thank you for sharing your positive experience with Hunter!
We’re delighted that his professionalism and expertise stood out, particularly how he addressed your questions swiftly and shared helpful discounts. It’s feedback like yours that reinforces our dedication to providing excellent service.
If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again!
Reviewed June 15, 2026
Hunter was very helpful and he did not waste my time…. I appreciate not talking in circles and he got us signed up within a matter of minutes. I could understand him clearly, which is a bonus…. Looking forward to having Liberty Home Guard.
Thank you for sharing your positive experience with Hunter!
We're thrilled to hear how efficiently he assisted you, making the enrollment process quick and clear. Our team takes pride in providing straight answers and superb service. If you have any questions or need further assistance in the future, feel free to reach out.
Welcome to Liberty Home Guard! We're excited to serve you.
Reviewed June 15, 2026
Mike ** was so patient and kind! He explained everything that I needed to know about the home warranty with Liberty Home Guard and what it would cover. I did not feel rushed or pushed into making my decision to go with your company. He was an amazing young man.
Thank you for sharing your positive experience with us, Denna!
We're delighted to hear that Mike provided you with patient and kind service during your discussion about our home warranty. We take pride in ensuring our clients feel informed and comfortable, and it's clear Mike exemplified these values.
If you need any further assistance or have questions, please feel free to reach out. We look forward to assisting you with your home warranty needs!
Reviewed June 15, 2026
Kevin provided me with an excellent customer experience! He offered me options which I liked and are suitable for me. He's doing a great job it seems. He seems very knowledgeable about what's he doing in the company. Contact me anytime for extra information.
Thank you for sharing your excellent experience with Kevin!
We're delighted to hear that his options matched your needs and that he showcased such knowledge and diligence. Providing exceptional service is our top priority, and your appreciation of Kevin's efforts motivates us to continue our commitment to you.
If you need any further assistance or have questions, please contact us anytime.
Reviewed June 14, 2026
I am happy to say that my experience with Liberty Home Guard Warranty Company could not have gone better. I was searching to replace my existing home warranty and told Mike ** that I was comparing different companies. He was totally professional, answered all my questions, sent me information by email and gave me clear direction on what I needed for my home. There was no pressure, just facts and information delivered in a friendly, professional manner. I signed up easily. Thank you, Liberty Home Guard for a great policy and the excellent the service from Mike.
Thank you for sharing your wonderful experience with Liberty Home Guard and our agent, Peggy!
We're delighted to know that his professionalism and no-pressure approach helped answer your questions and make your transition to Liberty Home Guard smooth. Your satisfaction is our top priority, and feedback like yours motivates us to continue delivering excellent service.
If you need further assistance or have any questions, feel free to reach out. We're here to help!
Reviewed June 13, 2026
I was pleasantly surprised by phone experience with Liberty Home Guard. Hunter ** my agent really helped inform me about your services and find a solution that works for me. Hunter was very responsive and knowledgeable on the product and helped me to find the right plan for me. I really enjoyed the prompt personal customer service provided.
Thank you for sharing your delightful experience with Hunter at Liberty Home Guard, Cassie!
We're thrilled that his knowledge and responsiveness helped guide you to a solution that works for you. Providing exceptional service is our priority, and your feedback inspires us to maintain high standards.
If you have any questions or need further assistance, feel free to reach out. We're always here to help!
Liberty Home Guard Company Information
- Company Name:
- Liberty Home Guard
- Company Type:
- Private
- Address:
- 4101 Avenue U
- City:
- Brooklyn
- State/Province:
- NY
- Postal Code:
- 11234
- Website:
- www.libertyhomeguard.com


