Liberty Home Guard Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
Our editorial standards
- Our editorial team reviews and fact-checks all content before it’s published.
- We rely on expert input and trusted sources to verify our articles.
- All articles published must meet our editorial standards and independence policy.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
+2 more
About Liberty Home Guard
Liberty Home Guard (LHG) offers three main home warranty plans, including systems-only, appliances-only and combination plans, which start at around $50 to $60 per month. It also has more than 40 add-on options for customizing your coverage and a 365-day workmanship guarantee. Liberty offers plans in all 50 states and Washington, D.C., and it has more than 20,000 licensed technicians in its network.
Visit www.libertyhomeguard.com- Available nationwide
- More than 20,000 in-network technicians
- More than 40 add-on options
- 365-day workmanship guarantee
- 24/7 claims availability
- Can’t usually choose your own service technician
- 30- to 60-day waiting period
Liberty Home Guard Reviews
Filter by Rating
- (1,488)
- (126)
- (81)
- (33)
- (370)
Popular Mentions
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Sept. 30, 2026
Hunter ** was friendly, knowledgeable, and concise and I really appreciate how prompt and efficient he was. Happy to give him my business of two homes.
Thank you for sharing your wonderful experience with Hunter!
We're delighted to hear that he was friendly, knowledgeable, and prompt in assisting you. It's fantastic to know that he was efficient and made such a positive impression, earning your trust and business for two homes. Your feedback is invaluable to us and motivates our team to continue providing exceptional service.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 30, 2026
⭐️ 0 stars — Liberty Home Guard is the worst warranty company I have ever dealt with. My garbage disposal failed, and Liberty Home Guard sent a contractor to replace it. A couple of months later, the dishwasher failed, so they sent someone to replace that as well. Then, just days later, the garbage disposal failed again—and the dishwasher was still having problems.
Liberty sent two separate technicians. One specifically identified the garbage disposal issue, while the other acknowledged that there was also an underlying plumbing problem that needed to be addressed before installing another disposal. Liberty Home Guard ignored that recommendation and chose to listen only to the garbage disposal company. They authorized yet another disposal replacement and charged me $250. Unsurprisingly, the disposal failed again only three or four months later. After repeatedly pushing, arguing, and escalating the issue, Liberty finally sent a plumber. The plumber confirmed what the earlier technician had already said: the problem was the plumbing—not the garbage disposal.
The worst part is that the plumbing company Liberty finally sent was the same company involved with the garbage disposal replacements. They apparently knew there was an underlying plumbing issue, yet Liberty continued replacing disposals instead of fixing the actual problem. Now Liberty wants to charge me another $250 to install yet another garbage disposal, plus more than $100 to address the plumbing issue they should have handled in the first place. They refuse to remove the charges, refuse to compensate me, and refuse to take responsibility for repeatedly approving the wrong repair.
When I asked to escalate the matter, the escalation manager had the audacity to tell me that nobody outranks him except the CEO—and that I am not allowed to speak with the CEO. This company is an absolute joke. They ignored their own technician’s recommendation, authorized the same ineffective repair repeatedly, charged me for their mistakes, and are now trying to make me pay again to fix the problem they refused to address. Liberty Home Guard does not protect homeowners. They protect their own bottom line. Avoid this company at all costs.
Hello Anthony!
We regret that your experience did not meet your expectations, and we apologize for any inconvenience you encountered. Your feedback is important to us, and we assure you that our customer success team will contact you soon to address and resolve your concerns.
Thank you for taking the time to share your experience.
Reviewed Sept. 30, 2026
Harry white has been absolutely brilliant and amazing, He discounted my rate and provided me excellent advice for my policy. Thank you harry
Thank you for sharing your positive experience with Harry!
We’re delighted to hear that he was able to offer you a discounted rate and valuable advice for your policy. Your satisfaction is incredibly important to us, and we’re thrilled to know Harry made such a positive impact on your experience.
If you have any more questions or need further assistance, please feel free to reach out. We’re here to help and ensure your continued satisfaction!
Reviewed Sept. 30, 2026
Mike, the customer sales representative was extremely helpful and worked hard to maximize my benefits and get me the best price. He was an excellent introduction to Liberty.
Thank you for sharing your positive experience with us, Arthur!
We're delighted to hear that Mike provided such exceptional service, helping you maximize your benefits and secure the best price. It's wonderful to know that his efforts made for an excellent introduction to Liberty. Your feedback is incredibly valuable and encourages our team to continue delivering outstanding support.
If you have any questions or need further assistance, please feel free to reach out. We're here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 30, 2026
I have been with Liberty guard for about four years now. And the service has been excellent. And I would like to give a special thanks to my sales rep, Mr Freddy.
Thank you for sharing your wonderful experience with Liberty Guard and Mr. Freddy!
We’re thrilled to hear that you’ve been receiving excellent service over the past four years. Your gratitude towards Mr. Freddy is greatly appreciated and encourages our team to continue delivering exceptional support.
If you have any questions or need further assistance, please feel free to reach out. We’re here to help ensure your satisfaction remains our top priority!
Reviewed Sept. 29, 2026
Mike ** was very knowledgeable with regard to the policy and excellent to work with.
Thank you for sharing your positive experience with Mike!
We’re delighted to hear that he was knowledgeable and excellent to work with. Your feedback is invaluable to us, as it encourages our team to continue providing exceptional service.
If you have any questions or need further assistance, please feel free to reach out. We’re here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 29, 2026
Pleasure talking to you Freddy. I have had two experiences with service from Liberty Home Guard. Both were Easy, efficient and successful. I am very pleased with the outcomes of both. I would recommend Liberty Home Guard to everyone.
Thank you for sharing your positive experiences with Liberty Home Guard, Lorna!
We're delighted to hear that both of your service encounters were easy, efficient, and successful. Your willingness to recommend us to others is the highest compliment, and it inspires us to maintain our high standards of service.
If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction!
Reviewed Sept. 29, 2026
This company approached me to renew my contract with them, previously three years, adding another three years. The fact that they changed their policy to include labor costs, as well as minor roof leaks, and variety of other new additions to the contract, I agreed. The representative was knowledgeable, and was willing to figure out a way to make it work. Home warranty companies are a complicated space, and I spent a lot of time before ending up with Liberty, even using other companies such as Home Shield, before canceling and going to Liberty. A good buying experience, only a reason it’s not five stars, was due to the back-and-forth and them refusing to honor my request, until the very end when I said “no thank you”. Moral of the story here is to continue asking for what you want, or you’ll definitely not get it.
Thank you for sharing your detailed experience with us, Rick.
We're pleased to hear that our representative was knowledgeable and accommodating in renewing your contract, adding value with the inclusion of labor costs and other benefits. It's great to know that, despite the initial challenges, you found value in continuing your relationship with Liberty. Your persistence in ensuring your needs were met is important, and we appreciate you sharing this insight.
We take pride in providing a comprehensive home warranty service and understand that navigating these contracts can sometimes seem complex. Your feedback is invaluable, and it will certainly help us streamline processes and enhance customer satisfaction. Should you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and committed to ensuring your peace of mind with us.
Reviewed Sept. 29, 2026
Mike, the agent, was great and quite helpful to us for 2 homes.
Thank you for sharing your positive experience with Mike!
We’re delighted to hear that he was able to assist you effectively with both of your homes. Your feedback is incredibly valuable and motivates our team to continue providing helpful and reliable service.
If you have any questions or need further assistance, please feel free to reach out. We’re here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 29, 2026
Alex was great! Went over options really thoroughly.
Thank you for sharing your positive experience with Alex!
We're delighted to hear that he thoroughly reviewed the options with you. It's fantastic to know that his attention to detail made your experience enjoyable. Your feedback is incredibly valuable and inspires our team to continue providing exceptional service.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 28, 2026
Alex was thorough in explaining the home warranty policy offered and very transparent in my opinion. He was persistent but not pushy. I felt the product I received for the price was excellent.
Thank you for taking the time to share your positive experience with Alex and our home warranty service!
We’re thrilled to hear that Alex provided thorough and transparent explanations while remaining considerate throughout. It’s wonderful to know that you found our product to offer excellent value for the price. Your feedback is immensely valuable to us and motivates our team to continue delivering exceptional service.
If you have any more questions or need further assistance, please feel free to reach out. We’re here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 28, 2026
I was very pleased with the service I received from Freddy **. No hard sale, just the facts which, when looked at was all that was needed to make the sale upgrade.
Thank you for sharing your experience with us, Philip!
We are delighted to hear how pleased you were with the service provided by Freddy. It's wonderful to know that his straightforward approach and focus on providing just the necessary information made your decision to upgrade seamless and comfortable. Your satisfaction is important to us, and we're thrilled to have met your expectations.
If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help and ensure your continued satisfaction!
Reviewed Sept. 28, 2026
Mike was very polite and answered all my questions. It was wonderful not to have to speak to a computer.
Thank you for sharing your positive experience with Mike!
We're thrilled to hear that he was polite and able to answer all your questions. It's great to know you appreciated speaking directly with a person rather than a computer. Your feedback encourages us to continue providing personalized and attentive customer service.
If you have any more questions or need further assistance, please feel free to reach out. We’re here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 28, 2026
I have had very positive experiences working with Liberty Home Guard. Each time I've had to make a claim, it has been quick and efficient and the customer service has always been very good.
Thank you for sharing your positive experiences with Liberty Home Guard, Evve!
We're delighted to hear that each of your claims has been handled quickly and efficiently, and that you have consistently received great customer service. Your feedback is invaluable and reinforces our commitment to providing seamless and supportive service to all our customers.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help and ensure your continued satisfaction!
Reviewed Sept. 25, 2026
If I could I would request Alex to handle my account in the future. All of my questions were answered and he was very polite and honest.
Thank you for sharing your positive experience with Alex!
We're thrilled to hear that his politeness, honesty, and ability to answer all your questions left such a great impression. Having a team member like Alex who can address our customers' needs effectively and respectfully is something we're very proud of. Your wish to have Alex handle your account in the future speaks volumes about his dedication to excellent service.
If you have any further questions or need assistance, we're here to help and ensure your experience with us remains exceptional. Thank you for choosing us!
Reviewed Sept. 25, 2026
I've been with Liberty for at least two-plus years now. I have three properties. Mostly their weekend service and emergency service are pretty responsive. They're able to get approvals really fast. But not all approvals are 100% up to my satisfaction. Sometimes they may not cover some things. Sometimes they might say some appliances are too old for them to cover. But more importantly, especially my homes are in Austin, if the HVAC breaks, they're able to assign a technician really fast. I typically submit my claim on my laptop. I just log into the portal. I pick the property and then the plan, which year, and then pick the specific individual item that needs attention, and I submit it. Generally, the contractors are good. They address the issue, and they do the install.
I like Liberty's speed of decisions, resolution, and reachability. I don't have to wait for 45 minutes to get somebody on the phone. Sometimes if there's an emergency repair and I don't get their approval, they still compensate for some part of it. Of all the home warranties, Liberty Home Guard is the easiest to work with. The customer service is pretty good.
Reviewed Sept. 24, 2026
Worked with Freddie ** on extending my policy. He was very polite, courteous and worked with me on my new extension. Liberty Home Guard has been the best home warranty service I've used thus far. Happy to have their services over the next few years.
Thank you for sharing your wonderful experience with Freddie and Liberty Home Guard!
We’re thrilled to hear that Freddie provided you with polite and courteous service while assisting with your policy extension. It's fantastic to know that you consider us the best home warranty service you've used thus far. Your satisfaction and trust mean a lot to us, and we're delighted to support you for the coming years.
If you have any questions or need further assistance, please feel free to reach out. We’re here to ensure your continued satisfaction!
Reviewed Sept. 24, 2026
Alex ** was very easy and polite to work with. He was patient and answered my questions so that I could understand. I recommend him to anyone.
Thank you for sharing your positive experience with Alex!
We're thrilled to hear that he was easy to work with, polite, and took the time to answer your questions clearly. Your recommendation is greatly appreciated and encourages our team to continue delivering exceptional service.
If you have any more questions or need further assistance, please feel free to reach out. We’re here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 24, 2026
Hunter was very helpful and very thorough in describing the plans and choices. He definitely helped in swaying our decision towards Liberty. Thank you Hunter.
Thank you for sharing your positive experience with us, Jacquie!
We're thrilled to hear that Hunter was so helpful and thorough in guiding you through the plans and choices. It's wonderful to know that his assistance influenced your decision towards Liberty. At our company, we strive to provide exceptional support, and we're glad Hunter delivered just that.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 24, 2026
This was overall a great experience, The representative of LHG Hunter ** made it easy for me to switch warranty companies. He was able to present different affordable options I was able to choose from. I value customer service and great communication. From my first impression, I feel confident that LHG will provide me peace of mind when it comes to my home.
Thank you for sharing your positive experience with us, Paul!
We're delighted to hear that Hunter made the process of switching warranty companies smooth and provided you with affordable options that met your needs. It's wonderful to know that you value our commitment to excellent customer service and communication. Your confidence in us to provide peace of mind for your home is greatly appreciated.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 24, 2026
I was a little apprehensive upon receiving Hunter's call as I had just opened the website, but I did a quick Google of the number and it came up Legitimate. The deal Hunter offered was a good one, probably not the best he could have offered but he was helpful, friendly and patient which is a huge plus so we are happy with Hunter, he did his job and so far we are happy, if we have any claims, that will be the decider. The only thing we did not like was the 'Time-Share/care salesman' sales tactic of 'Let me call my boss and see what I can do'. That line alone almost caused me to hang up. It is not his fault, he has been trained that way, but dealing with people over 50 who have been fed that bull...t line over and over may lose you customers. It is not necessary if your company has excellent reviews.
Thank you for sharing your experience with Hunter.
We're pleased to hear that you found him helpful, friendly, and patient throughout your interaction. We understand your concern regarding the sales approach and appreciate your feedback on this matter. It's important to us that our customers feel comfortable and valued, and we will consider your input as we strive to improve our service.
We're glad that you are satisfied with the deal and Hunter's assistance, and we hope any future interactions continue to meet your expectations. If you have any further questions or need assistance, please do not hesitate to reach out. Thank you for choosing our service.
Reviewed Sept. 24, 2026
Liberty Home Guard made misleading statements regarding their services and products they sold me. Unfortunately, I didn't find out that they were false representations. I would go so far as to say deceptive trade practices. I've had multiple claims. I'm not going to discuss the details because I anticipate filing an action against them under the Texas DPPA.
Liberty is non-responsive to communications. On their website, they regularly say, "Please contact us via the chat feature to get resolution of whatever it is." They don't respond to those messages. Even when you call them, they put this little red flag at the top of your claim page saying, "We've been trying to contact you," even if they are not responding to your communications to them. Their refusal to communicate has resulted in my family being without air conditioning in Texas summer for two months and a family with a four-year-old and a one-year-old without a washer and dryer for two months.
As someone who has been practicing law for 13 years, it feels like they are doing more to try to build a defensive case than they are to provide a service. On one unit, they said, "We don't cover it. But as a courtesy, we will offer you $150 if you purchase from our service provider. And here's your list of options that we've got for you at wholesale prices." Take a look at what they have offered at "wholesale prices." They are the same price as available on the general market or even higher. But they also require payment from the consumer of a bunch of different fees that end up making their discount pricing work out to several hundred dollars more than it would be just to get it at Lowe's. Also, they charge $85 for them to come out and do nothing. So, it costs additional money for no service. They are the worst.
Reviewed Sept. 23, 2026
Hunter was a fantastic help! Was a great customer experience!
Thank you for sharing your wonderful experience with Hunter!
We're thrilled to hear that he provided you with fantastic assistance and that your customer experience was so positive. Your feedback is incredibly valuable to us and encourages our team to continue delivering exceptional service.
If you have any further questions or need assistance, please feel free to reach out. We're here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 23, 2026
I can recommend Liberty Home Guard. I like the online system, that I can track down and the reminders from the website, and that the process was very quick. We have two AC units and one of them broke, not giving enough air to cool out the temp. I called Liberty and I had the service staff visiting my house. He found that there were some leaks from one of the units. Liberty's decision was to replace the whole unit and I took the procedure and replaced it. It was quick and good. Liberty contributed a partial amount of 1,500 to the cost that I had to pay for the replacement AC unit.
Reviewed Sept. 22, 2026
I called companies and Liberty Home Guard was the first one to reply back. When I spoke to their rep, it was informative. I have done three claims with them so far. The claims process was very easy. The response was prompt as well. There was one that was a little delayed, and we had to follow up. But overall, it was a good experience. When I talked to the technicians over the phone, they were good, informative, and detailed.
Reviewed Sept. 20, 2026
Excellent customer service. I was looking for a Home Warranty plan and Mike D answered my questions clearly and made the whole process easy to choose the best plan for me. Thank you, Mike!
Thank you for taking the time to share your positive experience with Mike!
We're delighted to hear that he provided clear answers and made the process of choosing a home warranty plan so easy for you. Your feedback is invaluable and encourages our team to continue delivering exceptional service.
If you have any more questions or need further assistance, please feel free to reach out. We’re here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 20, 2026
Keith provided me with the necessary information I needed to know to be confident with my decision that Liberty Home Guard is the best choice for me. I definitely recommend speaking with Keith.
Thank you for sharing your experience with Keith and Liberty Home Guard, Randy!
We're delighted to hear that Keith provided you with the information you needed to feel confident in choosing us. Your recommendation is greatly appreciated and motivates our team to continue delivering exceptional service.
If there are any more questions or if you need further assistance, please don’t hesitate to reach out. We’re here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 20, 2026
Keith helped me sign up and he was very professional and detailed, he lowered my rate and added the add-ons I needed. I definitely would recommend speaking with Keith and I will recommend Liberty Home Guard to my neighbors. Thank you Keith for your help.
Thank you for sharing your positive experience with Keith and Liberty Home Guard, Jack!
We're delighted to hear that Keith provided you with such professional and detailed service, helping you lower your rate and add the necessary options. Your kind recommendation means a lot to us and motivates our team to continue delivering exceptional service.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 19, 2026
We had been with First American, and there was a situation that occurred with them that I was not happy about. So, it prompted me to look at other home warranty companies and make a switch. I heard reviews about Liberty Home Guard, and then I had a sales rep call me and she was explaining some of the advantages of Liberty versus some of the other home warranty companies. So, I thought we could give it a try. We purchased a five-year agreement. We made a substantial financial commitment, but she did tell me that we could cancel at any time and get a refund for the unused portion of the home warranty. We're starting off our second year with Liberty Home Guard. The contract just renewed last month.
We've had several claims with Liberty. I'm very disappointed that, apparently, there is an annual limit for plumbing and electrical. I recently found out about it. It's $595 of what can be allowed in a 12-month period. What we're very confused about is, we did have a plumbing issue last year. The plumber had to come back because the issue was not fixed. So, we may have had two claims total. We're very perplexed that those two claims would max out the limit allowed by Liberty Home Guard. It's very disappointing because I'm on the verge of canceling the remainder of my almost three years and 10 months. having the limit regardless of how many claims you have just doesn't seem reasonable to me. I understand maybe a $1,500 limit, but 595 is unheard of.
Overall, the interactions have been good, but when we had a plumbing claim, I don't know that they sent a licensed plumber. That bothers me a little bit because that's a liability. I'm paying a home warranty contract for skilled services. And if I need a plumber, I want a certified plumber, not some handyman who dabbles in plumbing. I was made aware that in a lot of cases through these home warranty companies, including Liberty Home Guard, it could be a situation where it's not a licensed plumber, but somebody who happens to do plumbing. It's just a little unsettling.
Also, I called recently, and I was questioning the limit on electrical and plumbing. I got a girl. I could barely understand her. She had an accent. I was trying to be respectful, but I was also trying to understand my coverage. I just really had a tough time understanding her. That was probably one of the first times that that's happened to me. Normally, when I call, they're responsive. My wait time is not long. I can get a claim submitted. The follow up is good. So, with the last exception, it's been pretty positive.
Reviewed Sept. 18, 2026
Update: I am updating my original review because my situation has now reached an agreement regarding the cancellation and refund, but unfortunately, my overall experience with LHG remains extremely negative.
We went through nearly two months without working air conditioning in Las Vegas during extreme heat while trying to resolve our HVAC claim. This was not simply an inconvenience. Living in a home without working AC for that length of time was extremely uncomfortable and, at times, made our home feel essentially unlivable.
Throughout this process, we spent weeks communicating with LHG, trying to get clear answers and trying to resolve the situation. We ultimately decided to cancel our policy and requested the prorated refund under the policy terms.
After an extensive back-and-forth process, LHG agreed to issue us a $3,250.51 prorated refund. However, as of the date of this updated review, we are still waiting to actually receive the refund. We were told that the check should arrive within approximately 10–15 business days.
I want to be clear that this is not compensation for the experience we went through. It is simply the prorated refund of our own money after cancelling the policy. We spent approximately two months dealing with this situation, including enduring extreme temperatures in our home, and the resolution process itself was unnecessarily long and stressful.
I am updating this review to reflect the current status of the situation, but I cannot recommend LHG based on my experience. My biggest concern is not simply the final amount refunded, but the amount of time, effort, and stress it took to reach this point while we were dealing with a serious HVAC problem.
Our experience was extremely disappointing, and I would encourage prospective customers to carefully review the terms of their agreement and understand how claims, cancellations, and refunds are handled before purchasing a policy.UPDATED ON 09/22/2026: Still no AC in the Las Vegas heat. After weeks of dealing with LHG over our HVAC claim, we are now waiting for them to finalize the cancellation of our policy. We will then have to wait for our refund as well. We honestly feel like we are living a nightmare. This has been an extremely stressful and frustrating experience, especially as new homeowners in Las Vegas.
ORIGINAL REVIEW: Weeks of frustration, poor support, and disappointing coverage.
Hello Jose!
We apologize for the negative experience you had. Your feedback is crucial for us to improve our services. Our customer success team will be in touch with you shortly to discuss your concerns and make things right.
Thank you for letting us know about this issue.
Reviewed Sept. 18, 2026
He was very helpful with locking in a great rate for my husband and I. Highly recommend!
Thank you for taking the time to share your delightful experience, Shalvi!
We're thrilled to hear that you received such helpful assistance in securing a great rate. Your recommendation is greatly appreciated and motivates our team to continue providing exceptional service.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 17, 2026
Thank you Mike for helping me with my needs. You were very professional and I would recommend Liberty Home Guard.
Thank you for taking the time to share your positive experience with us, Wanda!
We're thrilled to hear that Mike was able to assist you professionally and meet your needs. Your recommendation is highly valued and serves as a great motivation for our team to continue providing exceptional service.
If you have any more questions or need further assistance, please feel free to reach out. We’re here to help and ensure your continued satisfaction!
Reviewed Sept. 17, 2026
The LHG agent (Kevin) was very patient and helpful explaining the options as well as fielding all of my questions. Much appreciated!
Thank you for sharing your positive experience with Kevin!
We're delighted to hear that he was patient and helpful in explaining the options and answering all of your questions. It's wonderful to know that his assistance was much appreciated. Your feedback is invaluable and inspires our team to continue providing exceptional service.
If you have any more questions or need further assistance, please feel free to reach out. We’re here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 17, 2026
Mike was very helpful and professional when helping me choose the best options for my home warranty plan and helping with the closing of my home to the new buyer.
Thank you for sharing your positive experience with Mike!
We're delighted to hear that he was helpful and professional in guiding you through the options for your home warranty plan and assisting with the closing of your home. It's great to know that his support made the process smoother for you and the new buyer. Your feedback is invaluable and inspires our team to continue providing exceptional service.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 16, 2026
Mike ** was absolutely courteous, helpful, engaging, and ensured I knew my options and encouraged me to understand my needs and what my options were.
Thank you for sharing your excellent experience with Mike!
We're delighted to hear that he was courteous, helpful, and engaging while guiding you through your options. It's fantastic to know that his approach encouraged you to understand your needs fully. Your feedback is invaluable, and it inspires our team to continue delivering exceptional service.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 16, 2026
Took over 30 days for resolution of refrigerator claim. Denied emergency A/C repair reimbursement claim due to customer seeking their own repair technician to repair unit over the weekend before they could review the request which takes 2 business days. Upon requesting to cancel due to poor customer service/experience was informed that I would be refunded a prorated amount and that would take 30-45 business days to complete.
Hello Mario!
We are deeply sorry to hear about your experience. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience caused. Our customer success team will reach out to you shortly to address your concerns and ensure that your issue is resolved.
Thank you for bringing this to our attention.
Reviewed Sept. 15, 2026
Excellent service from Mike **. Extremely nice person, helpful and knowledgeable.
Thank you for sharing your excellent experience with Mike!
We're delighted to hear that he was not only helpful and knowledgeable but also a nice and personable representative for our team. Your feedback is extremely valuable to us and encourages our team to continue providing exceptional service.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 15, 2026
Excellent savings on plan-waiting to see if they follow through when needed.
Thank you for sharing your experience with us, Ken.
We're pleased to hear you found great savings with our plan. Rest assured, we're committed to providing the support you need when it counts. If you have any questions or require assistance moving forward, please do not hesitate to reach out.
We're here to support you and ensure your satisfaction with our services.
Reviewed Sept. 15, 2026
"Hunter and Kevin made buying a home warranty easy and stress-free. They carefully listened to my concerns, walked me through the differences between plans in plain language, and shopped around to get me the best possible deal. Their professionalism, patience, and attention to detail gave me confidence that my home is well protected. I'm very grateful for their help and would recommend them to anyone looking for a reliable, affordable home warranty."
Thank you for sharing your wonderful experience with Hunter and Kevin!
We're thrilled to hear that they made the process of buying a home warranty easy and stress-free. It's fantastic that their professionalism, patience, and attention to detail made you feel confident and well-protected. Your kind words inspire our team to continue delivering exceptional service.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help and ensure your satisfaction remains our top priority!
Reviewed Sept. 14, 2026
Mike did a great job explaining all plans with me that fit my financial needs.
Thank you for sharing your positive experience with Mike!
We’re thrilled to hear that he did a great job explaining the plans that fit your financial needs. It’s wonderful to know that his assistance made a positive impact. Your feedback is invaluable to us and inspires our team to continue delivering outstanding service.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help and ensure your satisfaction!
Liberty Home Guard Company Information
- Company Name:
- Liberty Home Guard
- Company Type:
- Private
- Address:
- 1101 Avenue U, Ste. 1
- City:
- Brooklyn
- State/Province:
- NY
- Postal Code:
- 11223
- Website:
- www.libertyhomeguard.com
