
LG Refrigerators Reviews
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About LG Refrigerators
LG is an electronics company that offers a variety of innovative and state-of-the-art products for the entire home. The company's refrigerators feature advanced technology and innovative features like wireless internet and app accessibility, LG makes fridges for every budget.
Visit www.lg.com/us/refrigerators- Beautiful designs
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LG Refrigerators Reviews
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Reviewed Sept. 14, 2019
LG refrigerator has met all my needs. If I were to recommend a refrigerator this brand would be the one hands down. I like the upgrade compared to old refrigerator, new models are great. Also it's a reasonable price. I like that it has pull-out frozen sections as well. It's reliable, spacious, keeps everything fresh. Everything is perfect for me, everything fits just perfect. Many others doesn't get the opportunity to get a refrigerator like my LG refrigerator so I am grateful for my appliance.

Hello Rosa,
It's great to hear that LG has met all your needs and that you would recommend our brand to others. Thank you for taking the time to share your feedback.
Reviewed Sept. 14, 2019
ice maker for making ice instantly I like it. That way unless it is unplugged then it don't work so well... It goes well with water too... It is the best experience I've ever had. I like it very much.

Hello Rachel,
We are happy that you like your LG purchase. Thank you for taking the time to share your feedback.
Reviewed Sept. 14, 2019
The fridge was not cooling and my food was getting spoiled. I called LG and they sent the local technician three times. They also sent different types of parts. Then, the local technician tried to fix it, but they couldn't. Finally, I was told they couldn’t do it and LG was going to replace the refrigerator. I called LG and they told me that they would have to send their own technician. That took almost two months and finally, the LG technician came to my house and changed a part.
At that period, I lost a lot of food and the medications of my mom and my son. I bought every day from the store so I lost almost $1,500. I followed up with LG and they told me they were going to compensate me for 1,500. After the refrigerator was fixed, they called me and told me they can pay only $250 reimbursements food loss. Right now, the refrigerator is working but my main concern is who’s going to pay for my loss. I have too many problems and at the same time, I got a refrigerator problem. It’s too much headache.

Hello Thomas,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 14, 2019
Was the best deal available at the time and was highly recommended by salesman. Love the brand and would buy again as it has many features you don't necessarily get elsewhere. Highly reliable products. I like the ice maker and filtered water system. Also like that I can move the shelves around to maximize and customize the space in the refrigerator. I also like the meat drawer and produce drawers. They are spacious enough to hold adequate products. But the freezer is too small, would like less shelving etc to give more space; maybe move the freezer to the bottom instead of side by side if it could be configured correctly and I could see and retrieve product easily.

Hello Cheryl,
We love to hear that LG has met your needs. Thank you for sharing your feedback on how we can continuously improve our design.
Reviewed Sept. 14, 2019
The LG refrigerator is very good. I like all of the features. So much space inside and it keeps all the stuff cold inside. Very cool and I like it very much. Holds a lot of stuff inside. The color is very good too.

Hello Daniel,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 14, 2019
Nice, easy to use, safe and gets the job done better than any other brand that I have tried in the past which is good and wouldn't mind having anything else in this brand. Keeps things cool. Have no problems with it.

Hello Lex,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 14, 2019
This brand is well known all over the world and it's reliable, safe and will last a long time. It has an amazing and modern design and everyone would be happy to have such product at home. It has everything I was looking for in a refrigerator and the price was within my budget. The color matches my other appliances and it's easy to clean. I like the water filter that comes with it because makes so convenient and easy for my entire family to drink clean and purified water. I only wished it was more affordable. Everything else about it makes me happy and I'm so glad I selected this specific model and brand. I have no regrets. This brand has met my expectations and I would recommend it to all of my friends and family members.

Hello Carla,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 14, 2019
I got it on sale at a home improvement store. Plus it seemed to have everything on it to meet my needs. Price was very good. This was a pretty good refrigerator I suppose. It kept everything fresh and cold. Froze up the icecubes good enough. I would probably buy another if needed in the future. I didn't like having to bend over so far to retrieve food from the bottom pull out shelves. I have a bad back so... I also recall the ice machine getting stuck every now and then which was frustrating.
Reviewed Sept. 14, 2019
The fridge has great cooling system, very practical design plus the aesthetics fit my taste. The height is just perfect for someone petite. It also has cold savers and french doors. It was more affordable compared to the other brands with the specifics that I wanted. It has add ons, it is also very durable. It has definitely met my expectations with all the bells and whistles. But I wish the organizing bins were adjustable. Temperature per shelf adjustable, a roll out shelf, easy to remove and clean bins, an area where we can put odor neutralizer. That would really be helpful

Hello Mia,
Thank you for sharing your feedback on adjustable shelving. We are always looking to see how we can continuously improve our design.
Reviewed Sept. 14, 2019
I liked the refrigerator. A lot of people recommended it to me to use because they use the same good brand. It reliable and something you can depend on. It keeps a sense of clean. Kept my food frozen. All my food and drinking items was fresh. Every time I put some in the refrigerator it was wasn't harmed. I love my ice maker and all the good features on it.
I could recommend the refrigerator to anybody to try out and use. I bought it at a reasonable price and value. The refrigerator has met my expectations. Kids' lunches and all are fresh and well kept for the next day. All of my food is safe and ready to cook each time. The refrigerator has been good and I love it. I would recommend it to family and friends or anybody looking for a good brand.

Hello Jasmine,
Thank you for taking the time to share your positive review. We hope you continue being a long term loyal customer of LG!
Reviewed Sept. 14, 2019
Lots of space, keeps food cold in the fridge without getting too cold. Price wasn't that bad. It is a great refrigerator. It has met all of my expectations. Chose it because of the price and the dependability.

Hello Donata,
We love to hear such a great experience from our loyal customer. Thank you for taking the time to share your feedback.
Reviewed Sept. 14, 2019
I picked it because of the price. It was on sale and I have always trusted LG appliances. It lasted a very long time. It was maintenance free. It kept things cold without freezing things out. It's real big and still doesn't take up much space in my kitchen. I still love mine to this day and will always own one. My last one lasted for years and I'M very hopeful this one will too. It has very much met my expectations and more. I will always own a lg.

Hello Bobbie,
It's great to hear that LG has met your expectations. We hope you stay a loyal LG customer for a long time to come.
Reviewed Sept. 14, 2019
I absolutely loves the ice maker and how the freezer gets really cold. Also it's very spacious and has lots of different compartments to put smaller things in. Compared to all the other name brands I had, I loved LG the most. I had it for almost 4 years now and it hasn't let me down yet.. I love all LG products. They last a very long time. As I said earlier they are very spacious and I love that because I can buy everything instead of going back and forth to the store..

Hello Kenyata,
We love to hear that you love LG products. Thank you for taking the time to share your feedback with us.
Reviewed Sept. 13, 2019
I used to love LG products; however, my wife and I bought an LG refrigerator along with an LG washer, dryer, microwave, and dishwasher. Our refrigerator stopped cooling all together. After trying to do the simply things LG suggests, we had to call for service. Called on Thursday the 12th and they scheduled an appointment for Monday the 16th 1-5pm. I called the service company on Friday to confirm and they said there was nothing scheduled. Called LG and they set us up with another service provider; however, the earliest they could be out was Tuesday the 24th. Spent 55 mins on the phone with LG and they said they can't do anything else and the line to the service scheduling department is down. When they work they are great. When they break while still under warranty it's not worth it. Buy a different company's product. Thanks.

Hello Christopher,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message with your model and serial number so that we can assist you.
Reviewed Sept. 13, 2019
We purchased a new French Door Counter Depth LG refrigerator when we moved into our new home in April 2016. Within the first year, it stopped cooling. I called LG and requested a new refrigerator. I also called Best Buy where we purchased the refrigerator to see if they could do anything. They said because we didn’t buy their extended warranty, they could do nothing. LG sent a technician but it took over a week to get repaired. We lost all refrigerated items.
After the first repair, it failed again and took a while to get a repair technician. We lost another refrigerator full of food. Shortly, it failed again within the first year. I again requested a new refrigerator. LG sent two different technicians, who worked on the refrigerator for about 5 hours, taking everything apart. I did not have any confidence that it would not fail again. In August 2019, it failed again. I called LG, who gave me a list of authorized technicians. We could not deal with more repairs, failures or lost food so we purchased a new different refrigerator. I would never recommend an LG product after our experience.

Hello Christy,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message and include your phone number, model and serial number so that we can assist you.
Reviewed Sept. 13, 2019
I was comparing prices and online reviews and decided to go with LG. They had the best prices for the features I was looking for at the time. LG has met my expectations and I would recommend the fridge to others. I never had to have any repairs or service done on the fridge. The LG refrigerator had a lot of space for the food I needed to keep for a large family and lasted a long time. It also had a nice ice maker and was energy efficient. I only bought a new LG fridge because I was remodeling my kitchen and the fridge no longer matched with the updates. It was reliable and held up to the brand's claims. Maybe one thing that the LG company could improve on is warranty length on the product.

Hi Bridget,
Thank you for taking the time to share your feedback on how we can continuously improve. We appreciate the insight.
Reviewed Sept. 13, 2019
The fridge does the job of a fridge which is what we expected. It keeps food cool. We haven't had to do any maintenance on the fridge other than normal cleaning. It's also really easy to change the water filter. The water filter and fresh filter are great. Also, that it had a bottom freezer, an ice dispenser and water dispenser in the outside of the door. I like the fruit and veggie crispers and time meat and cheese drawer as well. I also really like that it's stainless steel. But I don't like that when they're are bottles or jars in the in door storage compartments that they're is an audible sounds that you can hear. It rumbles rather loudly and can be annoying.

Hello Melissa,
Thank you for taking the time to share your fantastic feedback. We hope you stay a loyal customer for many years to come.
Reviewed Sept. 13, 2019
I like that it's energy-efficient, easy to clean, quiet, and overall dependable unlike leading competitors. Fit well in the kitchen, not too tall. I liked the water filter and dispenser inside the refrigerator and the spacious shelving that was easy to clean - made of clear plastic not barred plastic. It was top door freezer and bottom door fridge and did not have enough room. Nor enough room for leftovers or storage which is much needed in families larger than 3.

Hello Ang Marie,
Thank you for the shout out on our energy-efficient refrigerators. We do have several new models that may suit your growing families needs. Please check us out at www.lg.com/Appliances.
Reviewed Sept. 13, 2019
I have only owned it for two years but I'm very happy... it was a gift so I did not have an opportunity to shop for it. But I believe in the integrity of the LG brand over some of the other offerings. I have been happy with the design of the stainless steel unit and how it blends in to my kitchen with other stainless steel appliances. I enjoyed the design of the refrigerator freezer and its many compliments. The deli drawer perfect for small items like yogurt containers and cheese and deli. Had to rearrange the shelving to allow for taller items like milk, juice, ice tea etc. though. I would also improve the freezer compartments with additional shelving.

Hello Mary,
Thank you for taking the time to share your fantastic feedback. We hope you stay a loyal customer for many years to come.
Reviewed Sept. 13, 2019
The features that I like about the refrigerator is the finish, the size, the overall design, it also has large storage drawers and also has a large freezer to make it easy to organize your frozen foods. I would like to see a more variety of colors and finishes and more unique and innovative features that no other brand has and app to control the temperature of your refrigerator and a ice and water dispenser that can be controlled by an app as well. I choose the LG brand because the brand has been around for a long time. They are a high quality brand. They make a variety of durable and unique products. Their products have a unique and stylish design and are easy to use and lasts a long time.

Hello Gina,
Thank you for taking the time to share what features you like about your purchase. We truly appreciate insight from customers such as yourself.
Reviewed Sept. 13, 2019
When we remodeled our house, we redid our kitchen, and my wife picked out the refrigerator. We also got everything matching. So, that was why we went with them. LG is a well-known brand, and the unit we got was on sale and it was about the size we needed. Also, it is quieter than what we had. We have had our refrigerator for two years now and it was good, but the compressor went out on it. So, we had to have warranty work done on it. It works good now. The serviceman who came was good, too.

Hello Aaron,
We hate that you've experienced that issue, but are pleased to know that it was resolved successfully. If there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 13, 2019
Sleek and modern. Quiet. No freezer burn. Easy to wipe down interior. Energy saving. Good size. Goes well with overall style of my kitchen and house never had any service issues. Good price for quality. It met my expectations and exceeded them. It felt like a luxury purchase and I wanted to upgrade from my Maytag side by side model that I had owned for 8 years. But the refrigerator really should have and needs more shelf depth. The drawers are a little smaller than I would like. The fridge is a little expensive. The freezer space smaller than I would like. Fingerprints hard to wipe off of the surface.

Hello Steve,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 13, 2019
It has new technology than my previous fridge. I also enjoy the experience that I have gotten out of it thus far which is honestly the best experience I would say I have ever had with LG appliances. I really enjoy the purification of the water because I live in the country off well water and it seems to help lessen the taste which I really enjoy with this new LG fridge. I like the app that is available as well as how durable the fridge is, I greatly appreciate it.

Hello Nikki,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 13, 2019
It was energy efficient and self defrosting. Very reliable. Fantastic refrigerator that was very easy to clean. Items kept at the proper temperature. Quiet. But do wish the dial was easier to reach. It was towards the back of mine. Im short and short arms so hard to reach that far. Other than the dial though it was a terrific refrigerator. Served us very well. I am very happy with LG overall.

Hello Tanya,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 13, 2019
The price of the refrigerators was too high and didn't have that much time or money. Lg is a reliable refrigerator and the price was just right for us and the company. It was a side by side, lots of room, worked great. Lasted while even though we got it second hand, also the freezer was on bottom and I loved being able to just slide open it. Just slide open, toss what needs to go in and slide shut so convention, and reliable. However, I've had filter problems.

Hello Regina,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 13, 2019
I like the fact that its lavish and pretty decent size for my apartment. I love the texture and different colors that it comes in. I love that you can almost always find this on sale. I like the ice machine/water dispenser. It's very useful for the late night thirsts. I take medicine at night and have to go downstairs. Sometimes I'm half sleep and it helps because I just stand in front of it and hold my glass under and push one button and there goes my water and or ice. I chose this brand because it was on sale and had a lot of good features and yes it has met my expectations and I will recommend to my friends, coworkers, family and spouses family.

Hello Bianca,
It's great to hear that you love the design of our product and LG has met your expectations. Thank you for taking the time to share your feedback.
Reviewed Sept. 13, 2019
It was new and we needed a new one and the other one wasn't keeping the food cold. This led us to buy another one. However, we had to shop around to find the right prince and the right features. It wasn't an easy task. Simple things like the space and the defrost feature make the fridge helpful and low maintenance. It's easy to clean as well. Mostly, it was an affordable option for our current situation and we were able to purchase the warranty as well. But I don't like how short the shelves are and the fact that the butter falls out when I open the door. The shelves aren't. The shelves also have limitations as to how deep they are and how far they go back. This makes it hard to shop for foods that come in different packaging all enough to accommodate the drinks.

Hello Rose,
Thank you for taking the time to share your feedback. We are always looking to see how we can continuously improve.
Reviewed Sept. 13, 2019
LG has exceeded my expectations and I would buy from them again. They have a great customer service department. I like that there is a built in ice machine and I like the color and that it matches the rest of my kitchen. I like that it is a smart refrigerator. But it is a little bit too large and I don't like the double doors or the fact that the freezer is on the bottom. I don't like that it is a smart fridge because I'M worried about privacy of my data.

Hello Angela,
We love to hear that you would purchase another LG refrigerator. If your current unit is to large or you do not like that it is a smart fridge, please take time to check out some other models at www.lg.com/Appliances.
Reviewed Sept. 13, 2019
Works well, keeps things cool, good amount of space, it just works. I have had no problems with it. I am happy with my purchase. I will definitely keep buying LG products. No doubt in my mind. It's a brand I have a lot of experience with and have always liked. They also have good customer service.

Hello Sara,
We are very happy that you are satisfied with your LG purchase. Thank you for taking the time to share your feedback.
Reviewed Sept. 13, 2019
I chose to purchase LG because I love LG products. They were the first to be innovative in my eyes and expanded theirs products from phones to refrigerators. Their designs always look so modern and sleek unlike other brands. I loved how big the refrigerator was and how many things you can fit inside and still have space. Also it's reliable and lasts and look nice. Easy to move and assemble and everything like that. Also looks great with my decor. But I dislike the price of the refrigerator, it seems to me like it wasn't really worth the price that I had paid. I feel like it should include more things and maybe more shelves but works like it should and gets the job done.

Hello Jessica,
Thank you for taking the time to share your feedback. We hope you stay a loyal customer for many years to come.
Reviewed Sept. 12, 2019
I bought the largest refrigerator with an ice crusher to provide ice and food for my disabled husband. He is disabled with Parkinson's from exposure to Agent Orange during his service in Vietnam. I am his sole caregiver. He is on many medications and a special diet so I needed a reliable refrigerator. At first this unit was great but the condenser died and we lost all our food and his medications. We had bought the LG long term warranty. Their warranty department is not connected to their service department but their service department does not have the warranty information. After many calls for 2 weeks to both warranty and service departments they finally sent a service provider who took another 2 weeks to fix the unit. The service provider did not receive good information from LG and kept asking for information that I did not have. Finally, the refrigerator was fixed.
Two months later the refrigerator is not cooling again. Again I am having to call both warranty and service departments. It has been a week since the unit broke and the warranty and service departments have not even called a service provider to fix the refrigerator. I learned last time I have to call everyday to get results. Their call center is in the Philippines so their English is very difficult to understand so I have to ask them to repeat almost everything which is frustrating to me and to the call center operators so we do not get along. Both these situation have been very costly in loss of food and medications and frustrating in their inefficiency in dealing with broken refrigerators. Isn't that what they are there for? Why isn't their system designed to immediately deal with warranty needs????

Hello Paul,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message and include your model and serial number so that we can assist you.
Reviewed Sept. 12, 2019
A search for 'class action LG refrigerator' will provide all the details required to understand the problems I and so many others have experienced. LG was of no help, replying to service requests with email that I can only hope was machine generated. Of the replies received the solution recommended was to pay them more money. We didn't subscribe to the fridge, we purchased it.

Hello James,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 12, 2019
Everything works well except the ice maker. Have had 3 service calls and it still does not function properly. Have a lot of splash over creating large chunks of unusable ice. Here in South Central TX we use a lot of ice and this thing just does not do the job.

Hello Mike,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 12, 2019
We purchased all new LG appliances for our newly built house. Initially we were very happy with our purchases until our LG Fridge suddenly quit. We had a repair technician come and was told it was the compressor. Unfortunately for us he replaced the compressor but still was unable to "fix" it. He was advised by LG to remove the new compressor and that we would have to unfortunately purchase a new fridge, but that once the paperwork was sent in LG would be issuing us a rebate for our fridge that was unable to be fixed since it had a 10 year compressor warranty. The original claim was sent in April 2018 and I am yet to see the rebate cheque I was promised, even signed and filled out the paperwork for.
I have contacted their customer service over a dozen times now and have not received any better answers than someone will look into it and will contact me in the next 7-10 business days. Which I am yet to be contacted! I am now out the cost of the original fridge, the repair bill for the not fixable fridge and the new fridge I had to purchase to replace the original as well as countless hours on the phone trying to get to the end of this! This has now been going on for 17 months with no better answers or solutions. Needless to say I will never purchase another LG product or recommend LG to anyone! Buyer BEWARE!

Hello Jill,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 12, 2019
Love the black stainless but it easily scratches and is not magnetic. Things on the bottom shelf tend to freeze, could use more vegetable drawer depth, as it is frequently tight. We love the alarm feature and the bottom drawer freezer. Sometimes the freezer doesn't stay closed.

Erin White,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 12, 2019
We have all LG kitchen appliances, less than a year old. The fridge is making a horrible loud noise. It sounds like a motor blade is hitting into something. LG keeps telling us that there is no one in our area to come check it, we live an hour from the Chicago area. The noise is getting louder and after researching we read it might be I've build up or the defrost system. I'm worried the motor will overheat and go out. They keep stalling, we just got an email that they cancelled our service call, but we never had a service call scheduled! Please help.

Hello Sherri,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 12, 2019
It was competitively priced versus the competition and I liked the look better. It had most of all the features I was looking for. I had also heard very good reviews regarding LG refrigerators and decide to try it. I like the stainless steel look it had and also the amount of storage it had and also customizable shelving. The freezer also had a ton of storage and temperature controls were included as well. I don't have a whole lot of complaints. It has been and continues to fulfill its purpose. However, if I had one complaint it would be it has no ice maker.

Hello Amanda,
Thank you for the shout out on our competitive pricing. We do have several new models that may suit your ice maker needs. Please check us out at www.lg.com/Appliances.
Reviewed Sept. 12, 2019
LG has a good reputation, has stylish fridges that work well and last a long time. LG has definitely met my initial expectations. When I do finally purchase another fridge it will most likely be LG as well. Spacious, keeps items cold, never had an issue with it not working or things getting hot. Very good refrigerator that I expect to last a long time. I would like more door shelves and more drawers though. Very rarely it will get TOO cold and slightly freeze certain items, but that has only happened a couple times. 10 out of 10 even with that one tiny minute issues. Would recommend.

Hello Hannah,
Thank you for taking the time to share your fantastic feedback. We hope you stay a loyal customer for many years to come.
Reviewed Sept. 12, 2019
Lg seems to have better products than most companies. They look better and have better functionality and for the price they can't be beat. We've had our LG fridge for 8 years and not 1 problem. We had to special order the size and we couldn't have made a better pick. It's sleek and has plenty of room despite being smaller than the standard fridge. I like the bottom freezer, it has a drawer so it really maximizes the space in the freezer. If I had to change anything it would be on the outside. Because it is a smooth shiny black, fingerprints show badly on it as well as any dirt or food so I constantly have to wipe it down which isn't a dealbreaker for me because I'm OCD anyway.

Hello Krystal,
Thank you for taking the time to share your feedback on how we can continuously improve. We appreciate the insight.
Reviewed Sept. 12, 2019
I like the freezer, fridge, multiple shelves, the shelves slide out to be cleaned and so do the drawers. There are four drawers including a cheese drawer specifically. I would put an ice maker in it. Also I would put a smart system into it to tell you when you've left the fridge open or tell you when it's not working correctly and I would include freezer trays with purchase and water filter along with a digital thermostat. It has met expectations. I was very happy with value and price overall. This fridge is amazing and meets all my needs and or wants but if I had to choose one additional brand over LG it'd be Samsung for sure.

Hello Savannah,
Thank you for taking the time to share your fantastic feedback. We hope you stay a loyal customer for many years to come.
Reviewed Sept. 12, 2019
It has a freezer and the ice cubes comes out. Most of all my favorite part of my refrigerator is the fact that it has a tablet built into the door is amazing. It was totally worth buying. I didn't like the fact it was so small, after I would go to bjs my food wouldn't fit in the freezer. I had to buy a deep freezer to put in my kitchen. I like the colors it came in. I got it in a aluminum color. It was also black available. I prefer LG over anything. All my tvs, acs, phones I purchased from LG. They have good products. My home security system is from there my fan. They have a good customer service. If I'm having a problem they won't end the call till my problem is solved.

Hello Dylan,
Thank you for taking the time to share your fantastic feedback. We hope you stay a loyal customer for many years to come.
Reviewed Sept. 12, 2019
My LG refrigerator is only 4 years old and it has gone out twice already. I have lost everything twice, it just stops cooling and service is terrible. I called service and today is the 3rd of Sept. - they can’t get anyone out here till the 25th. What am I suppose to do until then???

Hello Sandra,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message with your phone number, model and serial number so that we can assist you.
Reviewed Sept. 12, 2019
Love everything about this fridge, except it is so deep I can’t reach back....I’m 5’6’’ and to back of inside is DEEP. Other than that I really like the adjustable shelves, ice maker completely concealed in door, ability to have crushed ice, that is really crushed, middle drawer being temperature adjustable, and the large freezer. Outside is smudge proof and easy to keep.

Hello Susie,
Thank you for your feedback. If there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 12, 2019
The ice maker clogs frequently and has to be manually emptied or pounded from inside the door to release ice from the door ice dispenser. It malfunctioned twice, producing no ice at all. We were able to reset it once, then it had to be replaced within 7 years at a cost of $500.

Hello Anna,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message and include your phone number, model and serial number so that we can assist you.
Reviewed Sept. 12, 2019
Had Refrigerator for 6 months so far Happy. I like the room for storage, and the ice maker in the door. My last refri. Samsung I had it work on 2 times before 6 months.. Only thing I do not like is the filter is small..
Reviewed Sept. 12, 2019
I just saw a lot of my relatives and friends own an LG refrigerator so I decided I might as well get one too. It's more because it's popular and my local store had one on sale that I found very appealing. I really enjoy how slick and modern the design appears. Modern design is what I can really appreciate especially since it saves energy. But I realized that it comes with a lot of technology features that I really enjoy and find tremendously helpful. Honestly there is nothing I donit like about this refrigerator, very cool and very efficient at what it does, its technology is top-notch with a touch screen and the ability to save power, there's no reason not to love it.

Hello Joseph,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 12, 2019
I like that it's a side by side with one side entirely a freezer. I like that it has an ice maker on it. It is black and has several bins & door compartments. I wish it had been cheaper and I wish the ice maker produced more ice and didn't stop working off and on. It's hard to crouch down to the very bottom of the freezer to find things. This was chosen for the color and for the financing options on price and also on the size it would fit in the necessary space we had for it to go. I would have bought a different brand when all was said and done.

Hello Kay,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message with your model and serial number so that we can assist you.
Reviewed Sept. 12, 2019
I chose to buy it because it was a good price and the correct size and color, and also the LG refrigerator met my initial expectations. The LG refrigerator had basic features. For example, it kept my food very chilly, nice and cold but not too cold. Just right I would say. The only thing I don't like about really any refrigerator is that they don't have a self clean option.
Reviewed Sept. 12, 2019
I have LG brand washer and dryer as well so it was a brand I could trust. It helped that I got a discount from buying from the same company and they rewarded me for being a frequent shopper. I love the brand and have had no issues with them so far. The smart electronic option where I can see my shopping list is really helpful for mom who forgets so much with everything going on. Being able to jot it down and have it connected to my phone is such a wonderful and neat option. But I hate not being able to organize my fridge the way I want it and the freezer doesn't have as much space as I would like. I bargain shop and want to be able to stock up on much needed items for my family.

Hello Alicia,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 12, 2019
LG's a good reputable brand that I trust. Have always had positive experiences with both products and service. Has always been reliable in all situations involving my purchase. I like the refrigerator's size, range, compartments, brand, durability, reliability, pricing, value for my money, storage capacity, options for model, warranty, ice dispensers, water dispensers. There is nothing I dislike about my refrigerator. It's a great machine and has never caused me any problems with either the product itself or the services.

Hello Carli,
We are very happy that you are satisfied with your LG purchase. Thank you for taking the time to share your feedback.
Reviewed Sept. 12, 2019
The LG refrigerator was on a sale brand new and nothing was wrong with it. It was the first fridge I bought using my own credit card in my name. It has no issues what so ever mechanically. Stainless steel and I loved the organization options it has with it being huge. It had freezer drawers and fridge was sorted in a way even buying $1000 worth of food anyone could find anything without looking very hard. Best one bought yet. Love it! But it got dirty really fast, you can see the dirt without even looking very hard. The only thing is I can use water or simple cleaners to clean it. My parents and grandparents were looking for a fridge too and I recommended this fridge to both. 1 and 2 bought it and have said they love it. No issues at all and it matches with other appliances they have in their kitchen.

Hello Anastasia,
We are very happy that you are satisfied with your LG purchase. Thank you for taking the time to share your feedback.
Reviewed Sept. 12, 2019
The LG refrigerator was on sale. It went beyond expectations. I like the color, ice maker, it was easy to clean and very spacious. I loved the freezer. It matched perfectly with my other appliances. The shelves were set perfect for large and small items. But heavy, loud, handle breaks easy. It was hard to move or slide, it was a real chore just to clean underneath it. You had to be very careful when opening and closing the door because of its weight. But I was very pleased with the refrigerator's overall performance. I would definitely have another. It was easy to see what was in the refrigerator.

Hello Dianne,
We are happy to learn that you are satisfied with your LG refrigerator and that it went beyond your expectations. Thank you for taking the time to share your feedback.
Reviewed Sept. 12, 2019
I decided to try LG because it was on sale at menards and I bought it. I was looking to upgrade to a different refrigerator from the original side-by-side that I owned. The only thing that I have not liked about this refrigerator is that the cover on the ice machine has broken. There's a couple screws to the latch on it and they have broken off. Other than that, I like the fact that it has an ice maker and it also has the water dispenser. I like that it has the freezer door on the bottom. It has the open wide space on the top for the refrigerator.

Hello Tonya,
Thank you for taking the time to share your feedback on how we can continuously improve. We appreciate the insight.
Reviewed Sept. 11, 2019
I bought my LG appliances not quite 3 years ago. I did my whole kitchen, refrigerator, stove, microwave, dishwasher, washer & dryer. They were very expensive. I thought I was buying the best. I bought them from HH Gregg. First mistake. They went out of business shortly after. I never received pedestals for washer and dryer, they owed me $150 back but of course I never saw that.
The appliances are junk. Microwave is convection but has burn marks on side from first use. Dishwasher wheels fell off right away. Getting dishes in and out almost impossible unless I get halfway in it. I rarely use it because it's a pain. My refrigerator compressor went out the beginning of June 2019. LG uses a company called A&E for repairs. When I called them they told me they only had one technician in my area. I finally got my refrigerator fixed today. September 11, 2019. The compressor was fixed 2 weeks ago but the day after it was fixed the icemaker went. I went without a refrigerator for two months and without ice for over 3 months. I have had to buy bagged ice for 3 months.
I finally had enough with A&E and the rudeness I dealt with there. I refused them to do the repairs. LG said they got someone else to do the repairs, only thing is they never called him to set up for repairs to be done. Not once but twice. Thankfully I had his number and he made time to fix the refrigerator. His company is called Umbrella appliance repair and his name is Said. Not sure of last name. He is from Williamsburg VA. I would recommend him and give him the highest respect. He came even though they didn't call him like they said not once but twice, they had me wait all day and he didn't even know he was supposed to be here to do repairs. He worked until after 8 p.m.
My husband passed away 3 yrs. ago, the person that took my info got it wrong and somehow when they sent the parts to my house, parts I didn't know were coming, came in my dead husband's name. Can you imagine getting a pkg. on your front steps with your deceased spouse's information on it. Also during all of this mess my mother passed away. I had family coming in from all over the country and no refrigerator to keep food and no way to make ice. I had people here from Wisconsin, California and Pennsylvania.
This has been a nightmare I wouldn't wish on anyone. Over 2 months without a refrigerator 3 months without my icemaker. LG should be ashamed. I would never recommend them to anyone and I promise I will never buy LG products again. The worst customer service ever, from LG and A & E repair services. Debbie **

Hello Debra,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message with your model and serial numbers so that we can assist you.
Reviewed Sept. 11, 2019
I was told the linear compressor was a good reason to make this purchase. It was not and is a good reason not to buy LG refrigerators. They indicate a 10 year warranty on the compressor but fail to disclose you have to pay for the labor. I am now living out of an ice chest for the second time in 10 months. My advice to LG you know you sold a defective product, do the honorable and right thing and repair or replace at no charge. My fridge is 7 years old inoperable for the second time in 8 months so I am borrowing space in neighbor’s 25 year old Whirlpool. If LG wants my future business they need to clean up their past mistakes.

Hello Gary,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 11, 2019
I've had this fridge for over 3 years and it finally stopped cooling and making ice in April. LG has sent out 3 different technicians to repair it but none of them seems to know what is wrong with it. One tech said the issue was with the compressor, they ordered the part, when the tech came to install the new compressor he said there is nothing wrong with the compressor. It is the motherboard that went out. He returned to install the new motherboard and it is still not working. There is an issue with this particular fridge based on all the reviews I've seen online. They need to do a recall on this fridge since it is a manufacturing issue and replace all those fridges that people are issues with. I am still waiting for my issue to be resolved.

Hello Dionne,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 11, 2019
I purchased my new refrigerator from Sears four years ago. First of all I purchased Kenmore, not knowing it was LG!!! The ice maker did not produce ice. For 2 1/2 years they would come to repair for it to only last approx. 6 months before breaking down again. After the 3rd year a tech comes and explains that the ice maker has been recalled, it's non repairable. Now year 4, the unit stopped cooling! They come and replace the control board because it was on recall too. Really??? Now I'm on technician visit number 6 within 2 weeks. Day after installation of new board...warm again!!! No freezer, no refrigerator. "Ma'am it's your compressor." Another week for compressor to arrive, installed, nothing. The thing is warmer with new compressor. Why??!!
We are now past week 3, no refrigerator. Sears Home Warranty won't replace because Technicians keep playing "Process of Elimination". They are not deeming it dead, therefore, we are at the mercy of diagnoses, which are still not correcting the problem, only asking that we wait more days to get more parts. Unbelievable!!! I call Sears corporate, their answering service explains that my complaint would only go to a voicemail because Sears no longer have employees. Sears Home Warranty continues to call me with hopeful remedies and not a replacement after 3 weeks.
My refrigerator died August 19th, and the tech Sears is dispatching states "Well, it's registering at 45 degrees, you should be OK with this for another week." ARE YOU KIDDING ME!!!???? 45 won't keep meat, or milk and I have 2 diabetics living in my house!!! I don't want all the money I've spent in insurance to go to waste, but no one capable is able to service LG Appliances. DON'T BUY THEM!!!! BUYERS BEWARE!!!

Hello Angela,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 11, 2019
I like how advance it is, it's an amazing fridge and fits all my needs with a cooler, water dispenser etc. It's also pretty amazing that it comes with advanced features that many other fridges don't come with, so I would easily pick this company again. It's super easy to use, and get be done easily. I love it and wouldn't pick any other company, I do like the water dispensers, and stuff like that, they tend to come in handy. It's advanced and fits today's era of how things work and run, since now everything's technology based, and everyone is switching to more technical things. LG fridge a will make things feel more futuristic and add a beautiful futuristic vibe in the house or apartment.

Hello Angel,
It's great to hear that you love the design of our product and LG has met your expectations. Thank you for taking the time to share your feedback.
Reviewed Sept. 11, 2019
I liked the compartments, digital screens, extra room and thermostat regulation. It was always easy to clean. The extra compartment gave room to easily organize items. I always enjoyed chillers to use. Any issues were easy to replace. It was a good price and I trust the LG brand overall since I haven't had issues with products. It had compartments and better room over other fridges. If I had issues all were covered and I had good customer service.

Hello Preeti,
We are very happy that you are satisfied with your LG purchase. Thank you for taking the time to share your feedback.
Reviewed Sept. 11, 2019
The LG was bought by my parents and they chose it because of the sleek design and positive reviews. It was recommended by Best Buy employees. They said that it was the best refrigerator on the market for the price. It kept things cold, had lots of space, vegetable crispers. It also had a freezer up top that was very roomy. We loved it!! It also lasted a long time when the power went off. An egg container would have been nice to have, also the ice maker would break very frequently or not create ice for long periods of time. The ice maker was my biggest complaint. But I really enjoyed it overall though all!!

Hello Ryan,
Thank you for taking the time to share your feedback on how we can continuously improve. We appreciate the insight.
Reviewed Sept. 11, 2019
I like the ice machine, water machine, double doors, Auto cooling, auto temperature, but it wasn't that special. It could have been better to me. The temperature never worked. It would get hot randomly. It would leave water. It would get really cold one day then hot the next. It was cheap and lasted only a few years. It would last longer the warranty was bettering don't like it.
I wasn't a fan after the first year and it didn't have a for what I'm paying for it. I could get a better fridge. It wasn't the best and I should have put out more money to get a better one. It was pretty low and to me it could have been higher and it could have been up to standards and to me it was not and some reason it didn't last more than 45 years and to me that's pretty low for your fridge raider. But it has a great warranty for the last at least 10-15 years. I didn't think it would crash so soon but it did. I should have put more time and effort let alone money into the fridge that I was purchasing.

Hello Kerry,
I hate to hear that you have experienced an issue with your fridge. Please send me a private message with your phone number, model and serial number and I can research repair options for your unit.
Reviewed Sept. 11, 2019
I like the sleek and modern look of the unit and the interior use of space. I also like the warranty that came with the product and the user reviews which were mostly positive. The price was very high and I would like to see this unit offered a better price. Would also like it if the unit was quieter than it is. I did not realize that the unit is relatively close to my bedroom entrance and can hear it easily. Overall; the unit has met my expectations and has performed admirably since I purchased this unit due to the positive reviews in consumer reports. I also like the positive reviews I saw online and in magazines.

Hello Rudy,
Thank you for taking the time to share your feedback on how we can continuously improve. We appreciate the insight.
Reviewed Sept. 11, 2019
Have been very satisfied with my LG Side by Side. Have had it now for 6 years and has worked flawlessly. Recommend this product to anyone looking for a reasonably priced fridge freezer. The automatic ice cube maker works better than any other one we have owned - never jams or freezes up and turns off automatically when it reaches setting on tray.

Hello Paul,
We are pleased to hear that you are satisfied with the overall performance of your unit. If there are any issues or if you have any questions, please reach out to us at your earliest convenience.
Thank you,LG
Reviewed Sept. 11, 2019
I am mostly satisfied with my LG except for water marks on the exterior, from the ice maker. Using a stainless cleaner will eradicate most of the water marks, but I think that the ss finish should be easier to care for.

Hello Estelle,
We appreciate your feedback. If there are any issues or if you have any questions, please reach out to us at your earliest convenience.
Thank you,LG

Reviewed Sept. 11, 2019
This model was rated highly in the consumer reports magazine and I'm glad we paid attention. It has been terrific for our new kitchen. The look, size and operation have been great. The white finish stays clean, no fingerprints show anywhere.

Hello Elizabeth,
We appreciate your feedback. If there are any issues or if you have any questions, please reach out to us at your earliest convenience.
Thank you,LG
Reviewed Sept. 11, 2019
Black fridge with ice machine and so spacious. I love it so very much. Like the brand is everything and so much more. LG is a life changer for many people. Best appliance company everywhere. Who knew you could love a brand so much. It never fails or disappoints. Little space would be a deal breaker for me. But all in all I love their products. Overall expectations were met.

Hello Krystal,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 11, 2019
Great looking refrigerator, horrible reliability. Cooling stopped multiple times. LG tried multiple options - nothing worked. I won’t be buying an LG fridge again, or any kitchen appliance for that matter.

Hello Jeremy,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 11, 2019
I chose LG because of the price and the amount of shelves options for water and ice dispensing and more. Also I think the salesperson did an awesome job at telling the features on the fridge. I dislike the amount of money it adds onto my bill at the end of the month though. Also I do not like how the steel on the fridge is super easy to scratch. But I like the amount of ice dispenser options it has including cubed crushed and some others. In addition I like the taste of the water because of its awesome filtration system.
Reviewed Sept. 11, 2019
LG manufactory is s good and reliable appliances. They are also stylish and trendy. I especially like the ones with the ice makers. I also like the side by side doors and the newer models. They are really terrific appliances. I love them and their electronics as well. I really wouldn't change a thing with LG and there's nothing I dislike about it. They do initiate all expectation. They are very dependable.

Hell Sandra,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 11, 2019
It was the highest rated fridge in my price range at the time. It was also the only floor model that fit my spacial needs as well as practicality. The sales person highly recommended it and I quickly found out why. I like the ice maker. It kept temperature well, and had an amazing seal. The inside door shelf designs were amazing. The air circulation inside the refrigerator was optimal, and the freezer froze things solid in more than adequate time. The color options were limited in my area, so I opted for the white one. When my kids got the fridge dirty, some of the paint came off upon washing it.

Hello Missy,
Thank you for taking the time to share what features you like about your purchase. We truly appreciate insight from customers such as you.
Reviewed Sept. 11, 2019
The LG refrigerator belonged to one of my family members. I'm assuming they got it because of its sleek design and functionality. It matched well with the other appliances in their kitchen as well. It worked extremely well and had great, convenient compartments. The display on the water/ice dispenser was attractive. I honestly really liked the fridge and there was nothing that I would have changed. It was a perfect fridge. The fridge had everything I would ever want and need in a fridge and more. There was nothing that I disliked about the appliance.

Hello Jennifer,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 11, 2019
Large space, worked well to keep the food cold. I liked the extra snack drawer. Movable shelving was a plus. Brand with a reputable review. Power saving features was another reason to purchase. Plastic hinge broke shortly after purchasing. We still have not replaced it. The price for LG is high because of its reputation I believe. Good consumer reports. Hard to find part to fix. Make hinges more durable. Reputation was the reason we purchased this refrigerator. Yes LG has lived up to its reputation. It also was a brand we could buy at our local big box store.

Hello Sandra,
Thank you for taking the time to share your fantastic feedback. We hope you stay a loyal customer for many years to come.
Reviewed Sept. 11, 2019
It is not my overall first choice and I prefer other brands over it. I have not owned an LG in a long time. It met my initial expectations but I was not overly impressed or surprised but how well it performed, etc. It was very large and made of stainless steel and had wired shelving inside with different compartments for veggies and fruit and an attached freezer on top. I did not like the wired shelving units and the handles on both the top and bottom were easily unattachable which made opening and closing it difficult. I also did not like the color but that is more for aesthetic purposes.

Brunn,
Thank you for taking the time to share your feedback on our brand. We do have several new models that may suit your updated needs. Please check us out at www.lg.com/Appliances.
Reviewed Sept. 11, 2019
There were not any special features that were included in my LGg refrigerator. It was a regular old fridge that came with my apartment. And it would have been nice if it was a newer model. I would have liked it better if it had made ice better than it did because it took forever to freeze anything.

Hello Trese,
Thank you for the shout out on our refrigerators. We do have several new models that may suit your updated needs. Please check us out at www.lg.com/Appliances.
Reviewed Sept. 11, 2019
The look of the refrigerator was pleasing. Particularly liked the ability to get both water and several types of ice from the door. I also thought the look of the refrigerator was appealing. The way the freezer was designed was horrible though. There was not enough room and the drawer was very flimsy. Likewise, it was difficult to share, like in a roommate situation. But liked the way it was designed with a gun metal-like sheen to it. It was extremely deep and didn't look like it would be hard for a short person to make use of the shelves.

Hello Lori,
Thank you for taking the time to share your feedback. We do have several new models that may suit your room mate needs. Please check us out at www.lg.com/Appliances.
Reviewed Sept. 10, 2019
My refrigerator is 3 years old. Cooling system is not working, just disposed of about $400.00 worth of food. I called LG Customer service, they cannot get a technician to come and diagnose it for one week, then they order the part and come back to fix. The service person told me that LG is having a big issue with their refrigerator‘s cooling system, and have extended their warranty from 1 to 5 years. They are so backed up with service calls, they are fully booked. Do not buy an LG refrigerator!

Hello Nancy,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message with your phone number, model and serial number so that we can assist you.
Reviewed Sept. 10, 2019
Having 4 compressors replaced, 3 months of no refrigerator in my home, Food being discarded due to compressor failing, rude and unhelpful customer service along with a complete runaround, NEVER AGAIN!

Hello Michael,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 10, 2019
The above is a repair order number. The rating is NOT for the LG technician that repaired my LG refrigerator. The rating is because this is the second time my compressor has gone out. Exactly a year from the replacement, it broke down again. I am very dissatisfied with the compressor and LG.

Hello Jun,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 10, 2019
My French door fridge has not been cooling (top, not freezer) for months. Set at 34, stays at 40 +! 5 service calls. It is, in my opinion, defective. Would not buy LG again. Never had problems with previous brands - NEVER!

Hello Judy,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message with your phone number, model and serial number so that we can assist you.
Reviewed Sept. 10, 2019
WE just last week had to pay for another new Ice maker which makes three in a period of four years! We will NEVER buy LG again!! The repairman even said that they are nothing but Trouble. If it happens again soon, we will be looking for another brand!

Hello Al,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message including your model and serial number so that we can assist you.
Reviewed Sept. 10, 2019
This has been the most horrible experience I have ever had with an appliance. Purchased this back in 2016 and have now had five compressors on this refrigerator. Last compressor was installed on September 5th, and it still doesn't work. LG coming back out on September 11th to replace it again. Purchased three year warranty and because all repairs weren't taken care of by the warranty company, they won't honor it and replace or refund our money. LG has stated multiple times they will continue to inconvenience us as long as they can keep replacing compressors. They only offered a one time $200 refund for food lost. We've now lost an entire refrig/freezer full of food four times. Will never purchase an LG appliance again, and will make sure everyone I come in contact with knows the experience I've had with this company and how LG cares nothing about the way they treat their customers.

Hello Tracey,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 10, 2019
My compressor failed while my family and I were out of town recently. We lost everything that was in the freezer section and also everything on the refrigerator side of the unit. The process of getting the compressor fixed through warranty services was extremely easy. It was fixed within a week. But, I had estimated to the LG customer service rep that I had lost between 250-300 dollars in meat and fish that I had in the freezer along with all of the contents of the refrigerator side. LG sent me a check for 150.00 which helped with the loss but did not replace everything that was lost from the compressor failure. So, I was displeased in the fact that I had to replace what was lost even though it was not my fault and LG should have replaced the contents completely. Richard

Hello Richard,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 10, 2019
It was virtually impossible to get a repair service for LG refrigerator warranty work. It seemed to me that LG was making it difficult just so I would give up and not request the service. I could fill pages of text with all the frustration this service caused me. Two stars because of my determination I finally was able to get a warranty service to repair the LG refrigerator.

Hello Joseph,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message with your model and serial number so that we can assist you.
Reviewed Sept. 10, 2019
It was small but it worked. I just always wanted a bigger and better refrigerator. It was too small and I wanted more features on the refrigerator. I wanted things like an ice maker and a water machine. I need a bigger one. I didn't like the color, or how small it was. It didn't have a lot of space for food for my house because I have a big family. It was old and outdated and we needed a more modern look. And a bigger freezer part on the refrigerator. It was just out of place here with my decor and family size. It would be nice to have wider and taller shelves. Well actually it came with the house that I was renting and it did good for a while but I have a big family and we needed more space to store more food. I am also an ice water so I love the ice maker.

Hello Alicia,
Thank you for sharing your feedback on our LG refrigerator. We do have several new models that may suit your updated needs. Please check us out at www.lg.com/Appliances.
Reviewed Sept. 10, 2019
I trust LG. My friends and family used its products for years and they all recommended me everything... I like the color, design, how sleek it all is and how well made quality wise everything is. I am a very pleased customer. I cannot think of anything that I would dislike at all about the brand or its products of any kind. Overall experience I've had was very great. I have no regret...

Hello Sarah,
It's great to hear that you love the design of our product and LG has met your expectations. Thank you for taking the time to share your feedback.
Reviewed Sept. 10, 2019
The amount of storage space I had to store all of the food I would buy from grocery shopping. Built in ice machine. I was able to keep everything neat and clean and also had the option for filtered water and ice from the fridge. Just better quality of a fridge than what I had when I used other fridges. I just learned to love it better.

Hello Alexis,
We are very happy that you are satisfied with your LG purchase. Thank you for taking the time to share your feedback.
Reviewed Sept. 10, 2019
It was not very big so shopping for groceries was hard. But I liked that it was stainless steel and brand new so that was pretty nice since they were new.

Hello Kierstin,
We hate to hear that the unit was not the size that you wanted. We do have several new models that may suit your growing needs. Please check us out at www.lg.com/Appliances.
Reviewed Sept. 10, 2019
Water dispenser for drinking water, ice cube dispenser and french door with temperature indicators with touch screen monitor to change settings depending on my need. I am very much satisfied with the refrigerator except that I need to change the filter every 6 months. Other than that it is very much fulfilling my needs. Price was reasonable when compared to others and availability when I needed and also in the physical store so that I could have a look before buying.

Hello Lakshmi,
It's great to hear that you love the design of our product and LG has met your expectations. Thank you for taking the time to share your feedback.
Reviewed Sept. 10, 2019
The fan in this refrigerator is very noisy when operating. LG would not replace the refrigerator but did replace the fan two times... The fan is still noisy. Other than a noisy fan, the refrigerator operates excellently.

Hello Phillip,
We are pleased to hear that you are overall pleased with your unit. If there are any issues besides the fan, please reach out to us at your earliest convenience.
Thank you,LG

Reviewed Sept. 10, 2019
My LG refrigerator looks and works great. It keeps food cold and does not freeze them in the refrigerator part like my old GE did. The ice maker works well too. The water filters are a bit expensive though. It's a year old now.

Hello Frank,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 10, 2019
Refrigerator is a year old. Only complaint is the ice maker and my only concern is how long it will last. Gone are the days of lasting 20+ years - so I have my fingers crossed and I have an extended warranty. Let's get back to MADE IN THE USA!

Hello Bill,
Thank you for notifying LG of the experience you have encountered thus far.We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Thank you,LG
Reviewed Sept. 10, 2019
The one I had was dual doors side by side with an ice maker and an insta freeze feature another feature I liked were the salad drawers that came included. My mother recommend I purchase it because it holds a lot more food than the GE I originally had the salad drawers were above all my favorite feature because I'm always eating salads and it keeps my salad mix fresh. But it wasn't scratch and finger print resistant so I'm constantly cleaning it plus the fact that a lot of crumbs get stuck underneath the drawers and it's a pain to clean.

Hello Brenda,
We appreciate your feedback. You opinions definitely be taken into consideration. We are pleased to hear that you are overall satisfied with the performance of the unit. If there are issues or if you have questions, please reach out to us.
Thank you,LG
Reviewed Sept. 10, 2019
I like LG because it's durable and it lasted for many years. It really cools off well and it is spacious, you can put many stuff inside..warranty wise, they also do a good job on it and a good customer service. I was able to use it well and it met my initial expectations.

Hello Mandy,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 10, 2019
I liked most features such as the touch screen to change my water temp and the temp inside my fridge and its drawers. If I want the meet at a certain temp I can tekk it the temp I want. I didn't dislike hardly anything on that product. I really love temp control from the outside of the product itself. I don't have to stand in the cool air and then decide if I need to rearrange things before I will be able to accomplish what I wish. I would buy another one so yes it met my initial expectations as it keeps fruit ripe and veggies from fermenting. I can hold veggies for weeks before they are black.

Hello Jonie,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 10, 2019
I liked the ice maker and the water dispenser. It kept my food at good temperatures and did exactly what it was intended to do. It had an appropriate amount of compartments to place my produce and groceries organized and accordingly. I liked that it was frost free and I didn't have to defrost it myself. The only compliant I could have against it is it was an older make and model and did not have the upgrades and improvements as the newer ones nowadays. I choose to purchase LG because it is a brand that makes good quality appliances. Their products are always trendy and up to date and last a long time when properly taken care of.

Hello Melissa,
Thank you for taking the time to share what features you like about your purchase. We truly appreciate insight from customers such as you.
Reviewed Sept. 10, 2019
I liked the finger proof texture. The body of the fridge had the silver style. Really looks good in my kitchen next to my other similar style appliances. The refrigerator section holds a lot more than the refrigerator that it replaced. But I disliked the drawer on the bottom. It seemed not to hold much and everything just ended up being piled on top of each other. It just wasn't as convenient as I thought it would be for my size family. So I started looking on reviews about other brands. LG has always had a good reputation on other products of that brand I own. I've had some good luck with their brand but all in all I think I will be looking into other companies next time I need a refrigerator.
Reviewed Sept. 10, 2019
My old refrigerator went out and the LG was on sale for a good price so I bought it. Was kinda small but I needed something in a hurry and they could bring it the same day. Would freezer burn food fast and no room to make ice cubes. The shelves on the fridge couldn't hold 2 gallons of milk at 1 time. It was really just a standard refrigerator. Nothing special. Just cheap and worked as it should. Wish it had room to make ice cubes but it ran for years without any issues.

Hello Bryon,
Thank you for taking the time to share your feedback. We do have several new models that may suit your growing needs. Please check us out at www.lg.com/Appliances.
Reviewed Sept. 10, 2019
Door in door side by side french door, bottom freezer, top freezer, stainless steel, mini eye catching style and the whole compartment for desserts and cookies. But the plastic barrier and the temperature in the the fridge the drawers just flat smoke damage the functionality. Needs to be slightly improve the shelves about 5 bin. Best french door refrigerator and the size of the ice maker it perfect for my meat and cheese, the led lights and the alarm in the door if you accidentally left the door open.

Hello Ego,
Thank you for taking the time to share your feedback on how we can continuously improve. We appreciate the insight.
Reviewed Sept. 10, 2019
Appliance group discounts promotion at Home Depot for matching set of fridge, stove, dishwasher. I don't think LG appliances are very durable whereas Kenmore, Frigidaire, Maytag, etc. last longer. Ice and water dispenser combo on door makes it easy to get a drink but also drips or leaks as outages. Cartridge change for water filter not convenient to access to change and is costly. Perhaps a longer-lasting cartridge or easier filtration, I don't like having to change these.

Hello Lori,
Please send me a private message with your phone number, model and serial number and I can research repair options for you.
Reviewed Sept. 10, 2019
The fridge is great looking and plenty big enough but frost collects on food in the freezer. I had a Whirlpool for many years and never had this problem, but there were others. The overall performance is good but the frozen foods always need to have excess ice removed.

Hello Joanne,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 10, 2019
I like the double doors the clear glass. I love how it's a smooth dark grey and that it's quality and efficient. Saves me on the electric bill which is a big plus. It needs more space though. It should be bigger, more light and maybe try a see thru version of a it to attract more people and make kids say mommy get the clear fridge the is me personally but you know I'm nobody. The look and quality it seemed like enough space which it was for a time but I like to eat. It's not too heavy and it doesn't make a loud noise. I used to have a loud ** fridge. Hated it. It wore out very easy too.

Hello Khalil,
We are happy to learn that you are satisfied with your LG refrigerator and that it went beyond your expectations. Thank you for taking the time to share your feedback.
Reviewed Sept. 9, 2019
STAY AWAY. TERRIBLE CUSTOMER SERVICE AND THEY DON'T CARE ABOUT PEOPLE. TALK ON On One like a computer, no feeling. This is so sad. You spend 5k on a fridge and 5 years later they don't care! So bad! Stay away from LG! Give your business to another company!

Hello Joseph,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 9, 2019
We purchased a Kenmore Model 79551833412 side by side refrigerator that was manufactured for Sears by LG. This unit's compressor failed after 17 months. I came to learn there was a class action lawsuit filed against LG for this same issue which unfortunately was dismissed. Because my mother in law is 88 years old and the estimated cost of repair was nearly the cost of a new refrigerator we chose to purchase her a new refrigerator rather than wait for it to be repaired. Sears says their warranty is only one year but the Sears rep said that the manufacturer provides a longer warranty on the compressor but labor would not be included. I contacted LG to see if they would do anything for us. They said that our recourse was with Sears so they won't stand behind their product. Stay away from LG refrigerators.

Hello George,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 9, 2019
I liked the pricing as well as the features that this refrigerator had to offer. And it fit conveniently in the space provided. I liked the fact that it had an automatice ice maker along with purified water. I liked the freezer space and also space for the vegetables and fruits as well as the meats. There were no features that I disliked about this refrigerator other than it didn't process ice quick enough for me and especially when I had company over for outings.

Hello Thomas,
Thank you for taking the time to share your feedback on how we can continuously improve. We appreciate the insight.
Reviewed Sept. 9, 2019
It met all my standard and recommend to everyone. The price was reasonable too. The color and style I loved and was exactly what I was looking for. I will always buy an LG fridge and tell everyone about it. I loved the ice maker and there was so much room for me to store all my groceries. Very clean and open. Loved the space on the doors and had enough room for all the condiments. The shelves were perfectly spaced and had enough room. There is nothing really that I did not like about it. It was exactly what I was looking for and the price range was perfect.

Hello Ashley,
It's great to hear that you love the design of our product and LG has met your expectations. Thank you for taking the time to share your feedback.
Reviewed Sept. 9, 2019
I like the design and the quality. It has good review and many people like it. I like it also. All over the people like the brand and it is very relevant to me. I would like to remodel it and place to another place. All the models and all the designs are more likable to me and others. It is a good brand and it has a good reputation. It has many design and many colour. My friends and family also recommend it to me. My previous refrigerator is another brands.

Hello Dustin,
We are very happy that you are satisfied with your LG purchase. Thank you for taking the time to share your feedback.
Reviewed Sept. 9, 2019
I liked the stainless steel and the LG brand. It did not disappoint. Which one is the best appliances I've ever owned in my entire lifetime. The refrigerator is side by side chrome MID level fridge, better than most at 2 so I stay separated nicely. It has you can adjust temperature for different parts of the refrigerator, you can actually maintain different cooling. It was great. Wouldn't change anything. I really like the way it looks but I'm not sure I like the fingerprints all over all the time. It seems like no matter what you do, you always have them.

Hello Mike,
We are happy to learn that you are satisfied with your LG refrigerator and that it went beyond your expectations. Thank you for taking the time to share your feedback.
Reviewed Sept. 9, 2019
Our new LG counter-depth refrigerator is wonderful! It doesn't spot or smudge like our last fridge. With the ice maker in the door, there is better shelf space inside, although we did downsize a bit for the counter depth. There are two freezer drawers in the top part of the freezer; one that is great for packaged meat and another larger one that holds a container for extra ice and other slightly larger items. Then there's the large bottom drawer with two sections for large bags and containers. The water and ice dispenser work far better than our previous model did, and there's no dripping or mess when you walk away. Overall, this is a superior refrigerator to any I've ever owned and I highly recommend the LG.

Hello Mary,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 9, 2019
My LG fridge has space for all items to fit properly and in an orderly fashion! The fruits and vegetables in its space and meat and milk and juice in its space. You can turn ice maker off if it makes too much ice or you can empty it and start from the beginning to make ice!

Hello Valerie,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 9, 2019
I am very pleased with this refrigerator. The capacity is excellent as well as the many adjustable shelves. It is great in appearance and is easy to maintain. I change the filter as required and assure all maintenance as required.

Hello Douglass,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 9, 2019
Small ice maker which gives more interior room. But makes enough ice. Wish large crisp drawer had a little more height and better flip up door to reach items easier. Capability to contact customer service via phone to do diagnostics from input on top of refrigerator.

Hello Phillip,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 9, 2019
This model is an older LG, before the compressor fiasco began, only part that has failed thus far is the freezer compartment ice maker. I know that the company is trying to produce highly efficient products, but I say “At what cost are they willing to sacrifice?” Everyone knows that the units being produced nowadays are in no way, shape or form as reliable as the units from yesteryear. I say will those companies making these low quality, high priced appliances stop making trash for the landfills and make them better.

Hello Jeffrey,
We appreciate your feedback. If there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 9, 2019
I chose LG because it had the most features I wanted and it was a good price. When I shop for appliances I take it seriously and compare several different brands for the features I want and need. It has met my expectations. It was a two door fridge with a bottom pull out freezer. It included an ice machine, variable temperatures, and different drawers inside. There was an ice machine in the freezer portion, as well as one that you were able to fill a water glass up with (in the area where water was dispensed. There was also a child safety lock. I disliked how the ice machine in the freezer part always filled up the whole freezer with ice when it was turned on. I think there should be an easier option to disable this and it should be made clear that this feature can be turned off and on.

Hello Emma,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 9, 2019
I chose LG over other brands because of the life expectancy longevity, the initial quality of the LG refrigerator is much better than others. I also enjoy the styles LG more than others. I like how they are spacious, convenient, water and ice dispenser in the front door, an extra storage. The freezer stay cold. I like how they are now wi-fi accessible with tv screen. Freezer drain for condensation should be more conveniently placed what's in the refrigerator. They should have self-cleaning frigerator. Automatic sensor proof for children.

Hello Sarah,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 9, 2019
The refrigerator is a nice design, works well, and is a known brand. The fridge is basic but it works like it is a higher end model. I have had it for several years and have had no problems so far. I have a standard refrigerator. I would like it to be higher-end with an ice maker, more storage options, more freezer space etc. If it were a smart fridge that would be an improvement too. But it met my expectations. When I went to purchase the fridge, it was the best deal for what I got compared to other brands. It was also recommended by the salesperson.

Hello Kelsey,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 9, 2019
It was an up to date refrigerator and was spacious. It kept things at the right temperature and I like the color of it as well. It also had wheels for easy movement. It was fine the way it is. LG should make more of those kinds. It was a perfect weight and size. The refrigerator fulfills its duties. The price was perfect for my budget as well. It went with the design of the kitchen and the features are awesome. The other brands didn't come close to the LG.

Hello Jovan,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 9, 2019
Lg tends to make really good electronics. I like that the lg refrigerator is really good and high quality and they tend to last a relatively long period of time and i never really had a problem with them. I like that the smart black lg refrigerators tend to have a lot of room in the freezer section. I tend to always like that lg has a large main design. But they often tend to charge alot for their refrigerators and also they charge alot for there ovens, and they charge alot for there cellphones. It also causes a higher energy bill. It's sometimes hard to bring it into the house. But that's fine. At the end of the year i do intend to buy one more refrigerator. It is make alot better than other companies.

Hello Richard,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 9, 2019
The refrigerator was recommended to me by a friend. I really do take pride in this amazing refrigerator for sure. I cannot say it enough. It was a standard basic refrigerator and had an ice maker in it. It was stainless steel and a shiny grey and was hard to stain or beat up. Even with a child in the house this refrigerator is so darn durable and I absolutely love it. It was a good refrigerator and kept the food cold like all refrigerators should.. This refrigerator was definitely built to last for years and am so glad I found it. I even got a good deal. This refrigerator belongs in every single home. I cannot say it enough.

Hello Amy,
We are very happy that you are satisfied with your LG purchase. Thank you for taking the time to share your feedback.
Reviewed Sept. 9, 2019
I liked the LG brand initially and the refrigerator was on sale. Adjustable temperatures for desired food storage. Roomy storage and easy to disassemble to clean. Lower power usage for reduced electricity bill. But the lifespan of the refrigerator is not as long as desired. It did not meet my expectations as my older refrigerator outlasted this one by about 20 years.

Hello Adrianna,
In a private message, please send me you phone number, model and serial number and I can see about repairing your unit.
Reviewed Sept. 9, 2019
I actually have had good experiences with LG products and have always thought the brand is not only dependable but is just as contemporary as other much higher price. Also the features are good and innovative that seems to be getting even better all time. It was kinda wide and for being so wide I thought it could've had more compartments. Just me but, I don't like that some foods are not separated from other because of smells and foods that are more pungent or eaten more quickly.
Overall it was a good refrigerator for eight years that I owned and used it. For one thing the barrier that keeps condiments and such from falling out when the refrigerator was opened. When I cleaned it the compartments were easy to remove and easy to put back in. I only had to replace a couple of bulbs as far as any maintenance is concerned. Very dependable I would say. I sold the refrigerator after having it for the few years. I mentioned to a friend who bought it for his daughter and as far as I know she is still using it.

Hello Michael,
We are very happy that you are satisfied with your LG purchase. Thank you for taking the time to share your feedback.
Reviewed Sept. 9, 2019
I love everything about my LG refrigerator. I Iove the dual doors. I love my my meat and cheese storage, the freezer size. Open doors, ice maker, freezer features, sub door for milk condiments, juice, etc. The ice maker choice of ice size. It makes me feel as if I'm in the lap of luxury. It is the best refrigerator I have ever owned. I love the crisper. My fruits and vegetables stay fresh. My cheese and meat stays crisp. It spoils me. I would never change the fruit and vegetable bins. The storage size, the freezer space of different levels. Everything.

Hello Evelyn,
We are happy to learn that you are satisfied with your LG refrigerator and that it went beyond your expectations. Thank you for taking the time to share your feedback.
Reviewed Sept. 8, 2019
I chose LG instead of others because it has great features and is also very reasonably priced and has great storage and is very well known worldwide. It is very attractive too. I like all the features of the refrigerator, there is nothing to dislike at all.

Hello Ankita,
Thank you for taking the time to share your fantastic feedback. We hope you stay a loyal customer for many years to come.
Reviewed Sept. 8, 2019
Bought it for the water and ice maker, as well as the size of the fridge. And the price wasn't too bad, although the problems left quite a bit to be desired from the brand. I liked the water dispenser and the ice maker. And it had good storage drawers and shelving. It matched our other appliances in our kitchen. It was stainless steel and pretty. But the light started flickering a week after it was purchased. The filter indicating light would change to red a day after it was replaced and the ice maker stopped working.

Hello ShyAnn,
I hate to hear that you had an issue with your refrigerator. Please send me a private message with your phone number, model and serial number and I can see what repair options we have available to you.
Reviewed Sept. 8, 2019
I chose LG because it stood out. It had all the features I needed and wasn't going to cost me an arm and a leg. It was organized and it looked clean. The LG refrigerator is one of the leaders in technology and it doesn't change with their refrigerators. They're spacious and stay cold. It has great durability too. There isn't too much I would say needs improvement. I would just say that the area to keep things on the door of the refrigerator could be more spacious.

Hello Jaida,
Thank you for taking the time to share your feedback on how we can continuously improve. We appreciate the insight.
Reviewed Sept. 8, 2019
It is a basic fridge with no special features: comes standard ice maker. It has the side by side freezer and cooler which is nice in its self. First of all, these products need to be simplified on the manufacturing to save the environment. I dislike the fact that I did not get any cool features, I do have a basic model. I wanted a smart fridge, but you have to make a ton of money in order to afford one decent feature. I dislike the fact that certain features do not come as standard. I initially chose this product due to the price and not the features. In 2019, they should really have standard luxury features. None of these companies really care about the customer, it's all about a profit.

Hello Cassandra,
Thank you for taking the time to share your feedback. We do have several new models that may suit your updated needs. Please check us out at www.lg.com/Appliances.
Reviewed Sept. 8, 2019
In this competitive market, LG has a higher value. There are many other brands in the market but every brand is not trustworthy. I can easily trust on LG brand and it is satisfy me much. It should be have minimum quality, it has a good quality and I can control power of cooling easily. Those is very much helpful for me and it makes my life easier. Their cooling process is bit slower though. Like when I wanted to cool a drink in a 10 min of time it cannot be able to satisfy me. Means it has less power to cool it.

Hello Louis,
Thank you for taking the time to share your feedback on how we can continuously improve. We appreciate the insight.
Reviewed Sept. 8, 2019
I live off grid, solar and generator, and the LG is one of the few with a good energy rating. When I do lose power the unit keeps things cold. It is a little deeper than I thought and I'm not a fan of the bottom pull out freezer as it can be a pain getting things stuck once in a while.

Hello Martin,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 8, 2019
The refrigerator is great, the ice maker on door to give more space. The temperature is consistent. The 2 bottom freezer makes it easier to open. The sale price is good for the money. Top shelf slides back to open to fit a gallon jug.

Hello Jill,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 8, 2019
It's compact and yet open enough to see everything. I like the freezer on the bottom. It gives more room for refrigerator items. Easy to clean. Shelves are glass so you can spot things fast. The veggie bin is also see through a little tight to get in and out. I have a small kitchen so this LG fit nicely without giving up space.

Hello Betty,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 8, 2019
I purchase the refrigerator because of the innovative technology that it has. It is very functional and great for a large family. It also cools a lot better than most refrigerators and it is energy star saving as well. I love the fact that I had that three drawer space and also that it has open this technology to allow someone to look inside the refrigerator without opening it. There's nothing I dislike about it except that it needs a little bit more space in the freezer portion. I would like to be able to stack meats and also have a separate compartment for ice cream and drinks.

Hello Carey,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you
Reviewed Sept. 8, 2019
Door holders break all the time and the ice machine makes about 8 cubes of ICE in 5 days, more water leaks out than into the water holder for ice. To be honest BUY ANYTHING OTHER THAN AN LG. Customer service ALWAYS PUTS IT ON YOU AND WILL NOT DO ANYTHING TO HELP YOU.

Hello James,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message with your phone number, model and serial number so that we can assist you.
Reviewed Sept. 8, 2019
In my last LG fridge it had the see through door that lit up when you tapped it and I actually really like that feature. It saves power to not have to open the door to gaze into the fridge when unsure of what to eat. The only thing I disliked about it was how slow the water came out of the door. I don't know if this was a filter design problem or what but I tried everything to rectify the problem and nothing worked. I chose to buy the fridge because it's a brand I trust and the price was reasonable. Overall I would say that it did meet my expectations.

Hello Skyler,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 8, 2019
I chose based on appearance and most importantly, price/Efficiency. My choice was based of entirely what I saw in the store and reviews written online. It kept my food cold, it worked, that's all I can ask of a fridge. But make them better at removing moisture or more energy efficient. Or perhaps make the walls of the freezer thinner so that there's more room in them (although I know that'd be difficult to do).
Reviewed Sept. 8, 2019
It was a very simple fridge without a water spout or anything like that. I liked that it has a lot of fridge space, there were many shelves and even door space. The light was nice and bridge and high enough that the food didn't cover it or a tall drink didn't get in the way of the light. It had adjustable temperature settings that didn't freeze the stuff in the fridge or leave the stuff in the freezer half frozen. I disliked the amount of freezer space, it left a lot to be desired, it was two shelves that were like baskets and slid out if something fell behind the basket. It was very hard to get and extremely hard to clean out. The basket design was a big flop. Yes I can complain about the fridge section whatsoever and that was my main concern since most people generally use the fridge portion of their refrigeration unit the most and the freezer is generally built much smaller for lesser needs. Most people I know eat fresh food more often than frozen food.

Hello Carmella,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you
Reviewed Sept. 8, 2019
I had chosen an LG refrigerator for many reasons. First being its energy efficiency, design and functionality. It wasn't the top of the line model but was very reliable. It had plenty of space on the door for large 2 liter bottles. It also had a lot of drawer space. Had a nice clean look. The ice maker was added luxury for me. There was nothing I disliked about the LG. It performed very well for me. Would definitely purchase another LG. They seem to stay right up with current technology.

Hello Deanna,
We appreciate your feedback, if there are any issues or if you have any questions, please reach out to us.
Thank you,LG
Reviewed Sept. 8, 2019
Professional company, ice maker, friends and family recommend LG refrigerator, heard reviews on it that it was good. Did meet my expectations on what I wanted the fridge to do which is store and keep my food cold. Enjoy storing food in it and keeps food cold. Looks nice. Ice maker, water machine and the bright inside of the fridge, the exterior is a nice material. That is all I like about the LG fridge. But improve space inside fridge. Don't like double doors. Too many shelves. Not enough room. Side by side doors.

Hello Celena,
Thank you for taking the time to share your feedback on how we can continuously improve. We appreciate the insight.
Reviewed Sept. 8, 2019
I trust the LG brand and when it came to looking for a quality fridge that would also quench our thirst as we go through a lot of water as a family...this brand was the best choice for not only our family but the space we needed it for. The LG refrigerator I used was spacious enough for us and I loved the fact that it was from a brand I trust and love. I loved the ice maker and water dispenser on it. The water from it was some of the best water. The fridge itself had tons of room and fit the space perfectly. The fridge we used had a bottom drawer freezer. I wasn't a huge fan seeing that it sometimes would catch if food shifted. The fridge had a lot of room...sometimes I felt too much room lol. So the spaciousness was a pro and con...mainly because I am short.

Hello Amanda,
Thank you for taking the time to share your fantastic feedback. We hope you stay a loyal customer for many years to come.
Reviewed Sept. 8, 2019
I choose because of the brand and the price I got it at. It was a once time deal so I took it. IM very happy with the product so far. It has met all my initial expectations so far. Freezer at the bottom and enough space for my food and drinks and other things. It does what its supposed to do. I would buy two if I could. The lg refrigerator is one of the best investments IVE ever made.

Hello Mike,
We are happy to learn that you are satisfied with your LG refrigerator and that it went beyond your expectations. Thank you for taking the time to share your feedback.
Reviewed Sept. 8, 2019
The refrigerator had a whole lot of space inside of it. I mean I could always fit two or three gallon milk jugs in there. It also was really quiet so you could never hear it like some of the older less efficient refrigerators out there. But to improve the refrigerator I would add water filters and a water dispenser. I would also add more freezer space because people freeze a lot of things like meats. Also, I would give it Bluetooth capability with a tv screen next to the water dispenser. Otherwise LG has indeed met my expectations. When they show off they really know how to make appliances look good. I think what they do and what they are good at is keeping things simple. Sometimes, these other brands have too much going on that it just doesn't do it for most people.

Hello Dylan,
We are happy to learn that you are satisfied with your LG refrigerator and that it went beyond your expectations. Thank you for taking the time to share your feedback.

Reviewed Sept. 7, 2019
I purchased a new LG refrigerator in June 2015 and about 3 years later it stopped working. It turns out to be a faulty compressor. Even though the compressor is warrantied for 10 years I still had to pay over $300 for repair. I thought it may have been just a fluke but exactly one year later the same thing happened again. When I contacted LG they once again expect me to pay for repairs out of pocket. It is highly unreasonable that a refrigerator would not last past 3 years and then the "repaired" compressor would once again failed in just a year. Am I expected to have to pay $300 a year from now on to have an operating fridge? I've owned this fridge for well under 5 years and this should not be the case. Needless to say I will not be purchasing another LG appliance.

Hello Henry,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 7, 2019
The computer board failed shortly after expiration of Manufacturers Warranty. There was a class action lawsuit which allowed additional extension of repairs related to the Refrigerator computer board which in my case covered the repairs. The automatic ice maker failed and allowed water to continue flowing which resulted in a flooded kitchen floor. To solve the ice maker problem I disconnected the water supply line to the ice maker and no longer use the auto ice maker. I find the seal for the lower freezer will not seal properly in one spot but I can live with that.

Hello Richard,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message and include your phone number, model and serial number so that we can assist you
Reviewed Sept. 7, 2019
I love the LG french door instead of the side by side I had before -- the french door has so much more space both in the freezer and the regular refrigerator space. I had a Whirlpool side by side that never worked correctly -- the refrigerator side would freeze. I had extended contracts and kept calling Whirlpool who would send someone and keep saying there was nothing wrong. Every spring or summer this would happen. I had to buy a second refrigerator which I kept in my hot garage that never froze. Don't get a Whirlpool -- no service.
Reviewed Sept. 7, 2019
Very satisfied with our refrigerator overall. The only issue is, we did have our compressor go out when it was only 2 years old, but the replacement was covered under warranty. We would certainly consider another LG when we need to replace our current one.
Reviewed Sept. 7, 2019
It is attractive, efficient and easy to get things in and out of. Very functional in the inside as we have a side by side with a bottom freezer section. Both top and bottom sections keep food items at temperature settings. We have had many compliments from friends and family on the unit.
Reviewed Sept. 6, 2019
LG product do not last- LG= Life sucks because you purchased products from a company that doesn’t back their product. Bought all LG for kitchen. Refrigerator has a bad compressor- no appliance company wants to work on LG!!! Electric stove- buttons work intermittently. Dishwasher bad after 1 month- LG replaced part- then 2 yrs later stopped draining again.

Hello Steve,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 6, 2019
After contacting LG service, over a month ago, I'm still waiting for it to get repaired. Worst customer experience I've ever dealt with. As of right now I'm seeking legal advice to sue LG. Save a headache don't buy an LG anything.

Hello Josias,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message including your model and serial number so that we can assist you.
Reviewed Sept. 6, 2019
Updated on 09/09/2019: In mid June the compressor on our until went out. Repair technicians came and replaced the compressor. That lasted 2 weeks and they had to come again and they replaced a hose they said had a pin sized leak. 2 weeks later the unit failed and a different company came to check the unit. He cleaned out some things and refilled refrigerant. Well 3 weeks after that it failed again. The technician advised he didn’t know what was wrong. He thought replacing the compressor again along with the coils might help but wasn’t sure what was wrong with it. All he did was refill refrigerant. LG promised us that the 4 call would be the one to determine if our 3.5 year old fridge was repairable. It did not cool and we have thrown out countless hundreds of dollars in food.
LG is now telling us to call back tomorrow and they will send out a different technician to see what is wrong with it!! OMG!! LG, your refrigerators don’t work and you know it. Mind you it takes anywhere from 5-7 days for a technician to even come each and every time we have called. We live out of coolers and are completely frustrated with LG! I would never advise anyone to purchase an LG refrigerator.
Original Review: Our few year old, expensive refrigerator/freezer stopped cooling in early June. We contacted LG and they sent out a repairman 3 days later who did not have a compressor in hand and had to order it. So over a week after we called our refrigerator was fixed, BUT, for now only 2 weeks then it died again. The repair people came out and said there was a pinhole leak in a hose and they replaced it and put in new refrigerant and so on. Well, it lasted 2 weeks again and a different repair company came and basically said he would clean out the hoses and he refilled the refrigerant. It had lasted 3 weeks this time!
My fridge has been at a solid 69 degrees and the freezer at 55. It has taken over a week to get someone here. LG claims they will replace or give a refund for the fridge this time. I have thrown out several upon several hundreds of dollars of food. Lg knows they have a defect in the linear compressor and they just need to replace the refrigerators that have issues. Each time we call it has taken over a week to get it fixed and it seems like it’s only a temporary solution.

Hello Sarah,
We have escalated your file to our Return Authorizations department for approval. Rather than continuing with repair we will provide an alternate resolution. You can expect to be contacted by the assigned handling agent within 4 business days with details of the resolution LG can provide. It is imperative you retain possession of the unit until given further instructions by the Return Authorizations department. In the event the 4 business day window has passed you are welcome to call the Return Authorizations department directly: 888-412-8357 Mon-Fri 8a-5p CST.Thank you for allowing us to step in and assist.
Reviewed Sept. 6, 2019
I’m very disappointed in my LG refrigerator. I only had it 3 years and it broke down twice. Both times we had no refrigerator for almost two weeks. The second time was a compressor which between the repair company and LG suppliers it did not make our Life Good. The new compressor is report-ably an improved version of the original compressor, which begs the question why the cheap one first and what other parts do LG appliances have that are inferior and unreliable. I will never buy an LG product again. I also had medicine that needed to be refrigerated and LG didn’t even care, I was so inconvenienced for almost 2 weeks I had to throw out food and again they didn’t care. Lee and Mary Lou.

Hello Mary,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message so that we can assist you.
Reviewed Sept. 6, 2019
I thought LG was a reliable brand so we purchased a brand new refrigerator in 2015. Starting this year the food has not been kept as cold and the defroster keeps failing to the point where the fan keeps rattling due to ice build up. Been dealing with the issue for months and still waiting for the issue to be resolved via a technician who says he is so inundated with LG refrigerator problems, he can barely keep up with the demand. He received several calls for appointments even while at my house working in my refrigerator. I’ve basically decided to continue try fixing this fridge and using it as a beat up back up fridge now in the garage. I will be looking into other reliable brands to replace the refrigerator inside the kitchen. I’m tired of my food going bad and having to unplug the fridge every 2-3 weeks to defrost until the issue is resolved.

Hello Chas,
Thank you for notifying LG of the experience you have encountered thus far. This is not indicative of how we want our valued customers to feel. We’ll be happy to look into this and answer any questions that you have. Please send a private message including your phone number, model and serial number so that we can assist you.
Reviewed Sept. 6, 2019
My husband's a mailman and he uses a lot of ice. We wanted a second ice maker and we wanted it in the bottom. LG was one of the only brands that carried that, so we purchased from them. We have the refrigerator for almost a year now and it's been fine. But we had to have it serviced because the second ice maker was leaking water, the tubing hadn't been pushed in far enough.
And when we told them about the issue, they did not handle the matter well because when the servicemen were supposed to be there, apparently, someone didn't get our entire address. So when they said they were gonna be there, they never showed up. When I called back, they had to put it a week and a half back further, even though it wasn't our fault that they didn't get the address. They said they called but nobody ever called us. It was an absolute fiasco and one of the worst service experiences I've ever had. In the end, they sent a different guy to do the repair and when he came, it took him 15 minutes to assess the problem and fix it and we were back in business. Other than that, we have more than one appliance with LG and we're very pleased with it.

Hello Yvonne,
We appreciate the feedback. We apologize for the issue that you had to experience. However, we are pleased that the issue was resolved. If there are anymore issues and if you have any questions, please reach out to me.
Thank you,LG
LG Refrigerators Company Information
- Company Name:
- LG Refrigerators
- Year Founded:
- 1958
- Address:
- 201 James Record Road
- City:
- Huntsville
- State/Province:
- AL
- Postal Code:
- 35824
- Country:
- United States
- Website:
- www.lg.com
