KOHLER Generators Reviews

I've been thinking about getting a generator for 12 years, and I finally did it so that my lovely wife would be happy when we didn't have electricity. We've used it for a few minutes once, and it worked. It's just like my own personal love story. The generator's here for me, and it’s all set up. It's all programmed in, put the right time in, and it does its thing. It also comes on once every two weeks, and that's a nice sound.

There's a shortage of generators, and there happened to be one, so we grabbed it. The Kohler generator is expensive, but we had an outage that lasted for four hours, and it worked good. I like it, and I'd tell people to go ahead and buy Kohler.

The rep was really good. He went over everything and worked me up a price. But it was a little slow and I had to wait six months for the generator to come in. Also, the emergency shutoff switch was bad from the installation. We bypassed it to make sure. They didn't replace it yet through because we're trying a couple of things to determine whether it's 100% that that's the issue. Also, it wasn't worth it for what I had to pay them to install. Other than that, the price was fair and comparable.

I live in Kentucky. We have outages pretty often here. I got a big family so I didn't wanna have a situation where we didn't have power. I contacted a few different places. They spoke very highly of Kohler and told me all the differences between it and other systems, like Honeywell or Generac. And just made me feel really good about the quality of that system versus the other ones. That was why I went ahead and went with them. So far, I've got no complaints. Everything's been good. The power went out several times and we haven't had anything but a flicker of a light and that was about it.

I had a Kohler generator that was installed many years ago and they never said anything about servicing it. When it blew up, I had an outfit from Catskill come over. They were a generator dealer and they said it would have to be programmed by Kohler. So I got all with KOHLER and the first part they were gonna replace was 800 bucks. So rather than goofing around with something, I decided to buy a new one. They installed the new generator last summer and then serviced it this summer.

I have a Kohler 26 KW for 12 years and love it. My power is back on within 10 seconds (usually about 7 seconds). I have an electrician perform preventive maintenance every 2 years and more often if I have a long run (several days). PM including cleaning, filters, synthetic oil change, tune up, parts and labor (about an hour) costs $90 to $100 depending on parts needed. When it was 10 or 11 years old, I had the starting battery replaced which cost me about $80 more -- Very little to pay for peace of mind. I should mention that the battery tested a little low during PM. It is on a trickle charge continuously and has never failed in service even though it has started many times when temperatures ranged from below 0 to above 100 degrees.

I’ve had this generator since mid 2020 however it only has 54 use hrs on it. Tomorrow will be the 3rd service call for the same problem (I don’t think it’s the technician). I think I got a “lemon generator.“ The board has been replaced, but still the same issue “low voltage” F1,F2”. I have always had Generac generators in the past (3) for my homes and decided to go with a KOHLER this time because of good reviews, and a “stated” better quality. I’m honestly ready to rip it out, and put in a Generac! Sad part is I was getting ready to pull the trigger on a commercial diesel generator for my business complex, and decided to put that on hold until this issue is resolved. Hopefully someone steps in and takes some charge of my situation. I sincerely hate giving bad reviews, and will update as soon as someone steps in and fixes my issue. Sincerely Larsen **.

For peace of mind that if something goes wrong, we'll have some power backup. I haven't had any problems with the Kohler generator.

I am totally disappointed that Kohler failed to honor a valid $250 rebate. I have attempted to get this rebate for 1 full year--without success. You should not promote a rebate that you fail to honor. I spent $12000 on a generator. I should be properly entitled to the rebate.

We purchased this unit for a 4,000+ sq ft home installed 2+ years ago. It has performed perfectly. We’ve lost power four times since installation, twice while we had house guests. Knowing that we have a reliable backup system, it takes the anxiety out of wondering if we’re going to lose power and if we do, when will it come back on.

Generator has been reliable since installation Nov 2021. Rear spark plug is hard to service. OnCue Plus app is functional and a necessity to remotely know generator status. Generator has gone offline a few times and process to bring back online a little time consuming. Maybe this could be made easier.

Overall our Kohler Generator has been very reliable including running through several power outages, including a couple of 2+day ones. The generator switched on as expected, and the quality (voltage and frequency) of the power was good under varying loads. The only drawback of this particular system is the poor integration with home automation systems (Home Assistant and HomeKit in my case). Notifications of power switchover are delivered more than 10 minutes after generator start, meaning you can't reliably automate turning off non-essential loads.

I think it is unfortunate that you require a Kohler certified installer to be used to get your extra warranty offer. Every such dealer was at least $1000 higher on the installation cost only than the TOTALLY QUALIFIED contractor I used. I could buy extended warranty cheaper. This sucks and I'm making you famous in my little world.

Seems that the generator that was installed was manufactured on a Friday and the assembly person did not pay attention. During the generator's weekly check, it shut down due to high RPMs. Could not manually restart and needed a tech. to look at. What was found was total negligence on Kohler. The carburetor bolts to the manifold had never been torqued, causing the carburetor to back up and allow enough gap for to governor to stick wide open. Why was this a major concern, the generator did not even have 40 hours on it!

I have owned two (2) 20KW standby Kohler generators over the past ten (10) years and currently have one at my residence. The generators have ALWAYS started when power was out and sometimes ran for several days before power was restored. A standby generator is like a parachute, it's got to work when you need it! Kohler Dealers like Clayton Preble provide top notch advice and service and are CRITICAL to having reliable standby power generation.

Generator has worked for me in the past. But have the time it loses connection so I get no status on the app. Have to call my installer to schedule him to come and reset it. Then works again for a month or two. I'm not the only one. Common problem I know of with Kohler and OnCue. Wish I knew that before I chose Kohler. Useless when I don't know if the generator is on standby and ready. If it's completed its weekly test fine.

My Kohler generator is by far the best investment I have made in a long time. Just recently with the aid of my home insurance company “State Farm” they have contracted with Whisker Labs to monitor my electrical system. They noted that my weekly exercise program ran so smooth that their algorithm could not distinguish it from the city power grid. I took that as a real compliment, Kohler really is the best money can buy.

The generator is great. I liked the dealer and I'm happy with them.

Thoroughly compared against all big gen names and chose Kohler for durability and service. I made the right choice. Kohler has been flawless for 3+ years and customer support perfect. Needed help with wifi connect. Called and a tech actually answered the phone. No one does that anymore. Kohler does! You can’t go wrong with Kohler. All my friends/family agree.

The installation of the generator went very smoothly. But they had to replace two units twice. When the power went out, the unit did not switch over. There was also an issue with the control board. The techs fixed it but at the time when we actually needed the generator, it wasn't available.

Kohler's generator is reliable. We get a lot of crazy storms that come through here. Having the the generator allows us to not have to to worry about our power. It's one less thing to worry about.

We have the 20kw model with automatic load switching technology, fired by propane. Hurricane Ian tested it well several years ago. It ran five consecutive days, resting occasionally only during oil-level checks. We ran everything in the house all the time. Fabulous. Finding the right contractor is incredibly important. Florida Power Solutions is just the best.

We have always wanted a standby generator as the power failures is common in our area. We have tried portable generators, but they don't cut it. After our Kohler generator was installed, we had an 9 hour outage in April 2023 for 9 hours. We have two large free freezers full of beef plus smaller fridges. When the generator kicked in it rather whole house, not only the appliances but some medical equipment. We will never be without our generator.

Hello, I’ve had the generator for two+ years and I spoke to a nice lady at Kohler about an oil leak under the drain pipe that leaks when not running. She tried for a long time to get a service company there changed the drain line but still leaking. Don’t dare run it. I can send photos. Please help. Thank you.

We had a Kohler 20 KV generator installed in May of 2021 by Voyageur Electric at our home in Cable Wisconsin. Since its installation it has never worked. The generator controller wasn’t charging the battery and needed to be replaced. The motherboard crashed and needed to be replaced. The OnCue wasn’t working and parts needed to be replaced. The air intake was bad and needed to be replaced. Both engine gaskets failed and the engine block cracked. It took several months for my contractor to hear back from Kohler on what they would do with the engine issue. Instead of doing the right thing and replacing the whole unit, they decided to replace the engine which I am still waiting for. I’m certain this unit is a lemon from the factory and will never work correctly. I understand that things can happen but the lack of timely response from Kohler has been extremely disappointing.

Your dealer (Generator Service) had to change the governor on my 20 kw generator with only 2.4 hours. They keep sending me a bill for this warranty work telling me I owe it because Koehler will not pay the warranty claim. The unit was less than 1 year old and only had 2.4 hrs. Because it would not run during exercise. I also have a 30 kw that will not run under load it displays a message that say: engine speed low shutdown. This unit is approximately 3 yrs old and has 150 hrs. I bought these unit because of several problems I had with my previous Generac generator. Koehler is not proving to be any better!!

While I had very little need this first year it was nice to know I have back up power if needed. The was a running issue early on but the dealer kept at it until he found a small kink in the fuel line from the factory and solved the problem. Great support is as important as the product itself. Very pleased with the overall experience.

The company that KOHLER used to install my generator was pretty freaking good. The delivery went fast, too. Within a couple weeks, I had a generator. It was rather expensive, but I could either take it or leave it. It cost me $12,000 for my old house but I would recommend KOHLER. If somebody asked me if they should use KOHLER or Generac, I would tell them I had no problems with KOHLER.

I bought and had an authorized dealer install a Kohler 12RESV standby home generator June 29, 2022. The authorized dealer performed the yearly maintenance July 27, 2023 (only 37.3 hours on generator). On Friday, 28 July 2023 (one day after the yearly maintenance was performed) at approximately 12:30 PM I left my home to visit my children and Grandchildren in another state. I returned to my home on Sunday, 30 July 2023 at 2:45 AM and the generator was running. I was unpacking my suitcase to prepare for bed and the lights went out. The generator had shut down. I obtained a flashlight to go outside to check the generator and saw where oil was laying on the concrete pad. I opened the lid to the generator to check where the oil had come from and could see where oil had blown out and covered the entire inside and the message on the control panel stated it had shut down due to low oil pressure.

This is our third summer with our Kohler stand-by generator. We have only needed it a few times, but we were very grateful to have it the 3 or 4 times the power did go out for several hours. Smooth transitions to/from generator and power lines. Wish it was quieter when running, but you can tune it out after some time.

Courteous, prompt tech, named George, appeared knowledgeable. His work took 30 minutes. I am surprised this cost over $300. This generator was installed by NH Generator Installers, and they handled the first annual service visit described above. The generator has run fine ever since I reported the generator was not delivering full power, the first time we used it for an extended period (several hours). We knew there was problem because our lights were dim and we heard the generator coughing. It turned out that the carburetor was loose, not having been fully fastened to the motor at the factory, and had become more loose with virbration from that first extended running. Bill **, at NH Generator Installers, fixed that problem for us the next day. This was some months after the initial installation, but before the annual checkup.

The Kohler people did a fine job. We're satisfied with Kohler so far.

We had a power outage last October for four hours, and we didn't even notice it. The generator kicked in in about two seconds. I'm perfectly satisfied with it. I'm glad I didn't go for that big marketing campaign that that other brand was using.

The system is set up so that if it senses the main power out to your house because there's power from your provider, it gives it about 20 seconds because sometimes, the power just flashes. It doesn't go all the way out from your provider. So, it makes sure that the power is out. Then, the generator will kick on automatically to supply energy to the house. The Kohler generator is not bulky and comes in its own container. The electrical contractor installed it for me. So it's fine. There's a company called Palco which is a contractor that does preventive maintenance on the generator. They're a little problematic and they don't like to answer calls and schedule appointments for preventive maintenance. But they are who Kohler specifies as one of their distributors and service distributors. Kohler may wanna kick their service companies in the backside to be a little bit more customer-centric when it comes to Kohler products.

The generator is amazing. As soon as the power goes down, it kicks in immediately and there's no interruption of service. Sometimes we don't even know that the power has been down other than sometimes for a split second, the clock doesn't zero out. It's totally automatic, and it doesn't take any knowledge or skill. I have two sick people on oxygen and pressure mattresses and they can't be moved. The nurse aids might need to reboot the router, but other than that, nobody has to do anything. I don't live in the home, but there are caregivers and I have the Kohler app on my phone. The generator tests itself every week, so it knows that it's ready. I can see when it tests itself, and I can see during a storm if the generator has gone on. It's been exceeding my expectations.

When my Kohler generator was installed, I pointed the installers on their way and my experience with them was wonderful. I didn't have to really deal with anything. I got the propane generator, so I have a propane tank because my backup furnace is propane as well. I mainly use wood-burning furnace in the winter and when my electric service goes down, it's not even three seconds and my Kohler generator starts. I have it outside of my bedroom and I know when it kicks on because of having the weekly checking thing that comes on every Sunday at 10:00 AM. We have a lot of storms and stuff in our area and we lose power a lot because I'm on a ridge. So, the idea of knowing that I'm not going to lose power to the fact that I'm going to lose things in my freezer or my refrigerator gives me peace of mind. This summer, my electricity has been out quite frequently and the generator does not go through that much at all.

Everything went very well with the delivery and installation, and so far, the generator has been great. Kohler just did the yearly maintenance as well. They called and let me know what day they were coming.

I had recently called Kohler customer service and found out they had paid my repairs under good will. My service company billed me and when I call Kohler they stated they paid service company, I then called them and got it resolved. Thanks Kohler. Your service is first class. Willis

The installers came out and did all the service connections. They did the electrical and the gas first, then they brought the generator and hooked that up, and they walked me through its features, how to use it and how to set it up. It was pain-free. I like the standby on the generator. It comes on automatically when the power goes out, so it's worry-free. I don't have to go outside in the snow or the rain. The generator runs on natural gas, so I don't have to refill it ever. I had it connected to the gas line in my home, so when the generator comes on, it just runs off of the gas line. It goes continuously, and I was told the generator would run for days before it shuts off. I'm very satisfied with my Kohler generator. It's worked every time we've lost power and it's been working great.

We bought a 20 KW Kohler generator 8/21. We like the generator, and bought it through a good company that does the annual servicing. The only problem we've had with it is being unable to link the generator to our cell phone.

I don't like being without power. My mother has moved in with me and I just decided that we needed power. It seemed like a good time. I liked my electrician and he recommended a Kohler generator. It's come on a few times. The longest it ran that we needed it was five hours. It comes on once a week for the testing. It's very reliable and we're very happy with it. I'm totally satisfied. I've had the maintenance done on my generator and the electrician was very professional. Kohler called me and reminded me that I needed to do a yearly maintenance where the guy came out and changed the oil.

My power went out during the cold weather over the holidays 22/23 and the generator didn't turn on. Turns out that they don't do cold weather starts so I had to buy an additional $1500 worth of a cold weather starter. Nobody told me this when I bought the generator. If the power goes out the generator should turn on, but not yours. It sucks. Then last week we had another outage and I was out of town. I got back and all my clocks and timers were 6 hours off. I had the Hiller repair people out and they said it had a dead battery which they then replaced. This is a $15000 piece of junk. I just had the generator serviced less than 2 months ago and you'd think it would work. I would not recommend Kohler or Hiller to anyone in Nashville.

The company where I did the purchase for my Kohler generator was excellent. They took care of everything. I just called them up and they gave me the price and how long the install would be. The generator seems good, so far. It's simple. That was what we wanted. I didn't want to be screwing around with having to haul out a diesel generator every time the power went out and making sure it had gas. The Kohler generator does what I want it to do. The only tiny complaint I have is - and it's not entirely their fault - my utility room is quite small, and they put the generator panel quite close to a waterline. It's not against code but it's not the best of practices. I had to move a waterline after the fact.

In the 3 times they have been to my home to install then repair and the raise my generator they have been professional, timely, clean and efficient. I am very pleased with their work and very pleased with my Kohler generator. And I would recommend the brand to anyone and I would recommend Ferran Services for the installation and service work.

A few years back we had an ice storm that knocked out power for over a week, and the use of a portable generator was very restrictive of what could be powered. That's when we decided to look into a whole house stand by generator. After receiving a number of price quotes for the installation, the best quote came from Home Depot, for a Kohler stand by generator contracted by New Hampshire Generator Installers for the install. The install went very well despite a few new by laws that the city of Keene had approved earlier that year. Now that the generator has been installed and is up and ready for any unexpected power outages, the peace of mind knowing that we will have enough power to power our whole house. I would highly recommend a Kohler Generator, and NH Generator Installers for the job.

Not sure about follow up service, generator would not start up on a power outage, called dealer and he said he could not come for a service call told me to check battery and I might need to charge it. Which I had to, battery clamps were not tight. They were suppose to change battery on 6/20 but have not heard from them. Sorry I paid $1000.00 for an extended warranty.

Unit alternator burned up the first time that the unit came on because of power outage. Took over 6 months to resolve. We could not get any assistance for the parts needed. The unit had less than 2 hours run time and when I requested a new unit because of delay of getting parts. Of course I was denied this request.

I purchased a Kohler Generator Model 20RCA from Gen Pro LLC in Howell. MI which was installed 07/22/2021. I have been very pleased to have this whole house generator that has been pressed into service on several occasions due to serious storms. The unit blends into the scenery, is not too loud and has never failed me. My most favorable experience was with Gen Pro from the initial quote and through the installment process. I have recommended them to 2 other friends who also purchased from Gen Pro.

Had a battery explode and melt some of the plastic the battery sits on. Seems to be a common thing to happen from talking to others. This was on a sealed maintenance free battery. Not sure if it's a battery quality thing or if the charger is overcharging the batteries. Please let me know if this is something that has been addressed.

In hindsight we would not have chosen to have our generator purchased and installed by the electricians our contractor chose, but rather we would make the decision and choose a Kohler authorized dealer. We were very frustrated by the entire process. We would recommend the same to anyone who asks, even if it means it is installed at a later time.

We're in VERY rural Northern Wisconsin and the power goes out pretty regularly. The generator itself (14k @ 2 years old and 55 hours of service) has never failed to perform. It turns on/off as needed and I've yet to overpower it with any regular household demand. Very happy with the generator. Random thoughts... OnCue Plus is kind of useless. It's free so I can't complain too much. You really should be able to turn the generator off remotely. Having the real-time draw as a % of max included in the app would be helpful.

The generator would run for a while then shut down because of a high rpm alert. Originally diagnosed as improper gas line installation. The company redid the gas line. Same problem. Finally diagnosed as a “bad stepper motor”. They put a used stepper motor in until the new 1 arrived. The unit has only completed the 20 minute exercise with no problem but have not had an actual outage since replacement.

Has worked perfectly since installation. No issues and no complaints. Dealer did a good job from start to finish. Would highly recommend to anyone. We have a lot of power outages but don't give it much thought anymore. A lot of our neighbors have been inquiring about an install on their property. Turn key with no complaints about installation. Just need gas supply line with regulator.

We put in a Kohler home generator about 2 years. I wanted a generator that would keep my entire house running as usual. The installer was great. We lost power two weeks ago and it kicked in, Everything in my house ran without any issues and shut down when power came back. Worked perfectly.

Installed 4 months before Hurricane Ian. Power out for days on the gulf coast. I was the only home with A/C, full power, and all my frozen food with working well pump, etc on my block. Five stars are not enough. I was seamless and effortless and made a scary situation very livable! Recently sold my home and would definitely install another system at my new home.

After the devastating 2007 ice storm in Oklahoma, we purchased a 20kw Kohler generator. At the time I was employed by American Electric Power in the high voltage transmission system and saw the far reaching outages. When we moved to a rural location, the first thing we bought was another Kohler. They are dependable and quiet. They have proved their worth many times over.

When hurricane Ida stirred up a tornado I purchased a Kohler 20 kw whole house generator! Best decision I ever made! I will never go through another experience like that again! We lost power for six days!! Our new generator has only been tested twice since that day but the fact that it’s there waiting for the next long power outage is comforting to know, we won’t have to be without power! It’s a great feeling knowing Kohler has our backs!

We were constantly having our power go out whether it was for a few minutes or a few hours. I had researched generators for a few years and then remembered we use Kohler Generators at all 5 of our Fire Stations and they have always been Very dependable. So I ordered one for my house. It has been in service for only 2 years but it has been needed several times and it is Very dependable. I wouldn’t have any other kind of generator. We are thinking of building a new house and we will definitely have a whole house Kohler Generator there too! Quality and dependability and Service with Kohler!

We've had our Kohler generator for a year and so far, it's done everything we expected. When we've had power outages, it's come on, and we’ve had no problem with continuing the comfort in our home. So, during winter, there's been no issue with electricity or being able to cook or whatever we needed to do while the power was out. It's been great. We don't have to go outside and start it, or you don't have to get it out of the garage and put fuel in it or pull it out of the garage and run extension cords. When there’s a break in the power, it kicks on and life continues as normal.

Our Kohler generator is working great. It was just serviced by a tech which they do once a year. It's really pricey though and it took an awful long time to get it. We had ordered it and thought it would be here within so many weeks but it was months. I wanted the big ones which was backordered.

When the electricity goes out, the generator pops on automatically. It also does a weekly test runs for 20 minutes. But once a year I have them come out to make sure the warranty and everything's manufactured.

I liked KOHLER Generators' reputation. Our contractors also said it was a quality set up. The technician did a great job of installing ours. It has been a great system.

This 20kw Kohler generator powers the entire home of 1800 square feet with all appliances working including the A/C, washer and dryer with no problem. Any interruption of service through the power company last only seconds and the generator is up and running. We are extremely happy with this unit.

One of the best decisions we’ve made for our home. We have frequent power outages so far in the year I’ve had my Kohler generator. We’ve had seven, life went on like nothing is happen. All of my neighbors' houses were dark but mine we didn’t miss a beat. Absolutely love this generator and would do it again in a heartbeat. My realtor told me increase the value of my home by $20,000.

Somebody put the KOHLER generator up for auction at a charity event and it was installation, service, the whole works. I was looking at KOHLER and Generac, but when I saw that one and I got a good price on it because only one person bid on it, I bought it. The full installation with everything included that I got, they listed it as like $9,500, and I paid 6,500. It was just for ease of mind because power goes out and we've had it happen before. It kicks on. Every Sunday morning, it runs for 30 minutes. If you're outside, you can hear it and it sounds almost like a lawn mower, but not as loud. If you have the means to do it, you should do it.

I had a residential 20kw generator installed 2 years ago. The dealer, Prostar Electric has been excellent however we have had an ongoing issue of losing the internet connection so that I am not advised by email if the generator is running. This is an important part of owning a generator - knowing that if you are not home the power is out and the generator is running. The dealer has loaded software several times, it works for a few days and then loses connection again. I'm not sure that in good conscience I could recommend the Kohler generator because of this issue.

Generator has ran without a problem until it froze up and failed in 10 degree weather. Lost power for 10 hours. After calling my electrician I find out that it doesn’t have a fail safe for that which I find ridiculous. You buy a generator so when the power does go out you are protected. You pay a lot of money for that peace of mind.

Bought New 20KW unit for my Home 7/14/21 for Hurricane and Blackout Protection. Hurricane Ida landed in Louisiana two months later and the Kohler Generator worked for 21 hours and stopped. All the money spent, and preparation was for nothing. Two weeks with no Power and still had to send my family away until it could be repaired. Finally got it fixed and now all seems well so far. Fingers crossed. Short version of whole story.

No problems with the generator. It is just shy of 1 year old and is due for its yearly inspection some time this month. It was invaluable during this winter's ice storm. I was out of power for 54 hours and the generator worked perfectly. I have a boiler heating system and a well source for water. Everything went very well and there were no blips!

Schilling Propane installed this generator. They did a very nice job and it worked. We have only used it once for a power outage at 2 am this winter for 1 hour. It worked and we were all able to go back to sleep knowing we had full power. I do try to do a full load test every quarter and it works well.

Generator works great, very pleased, but disappointed with Wi-Fi network server connection. My ISP had a service outage months ago and I have yet to reconnect to remote connectivity. Contacted Kohler support and directions to rectify issue was not resolved.

We bought our Kohler through Generators Direct. When we had questions and called the Kohler Company directly they were extremely helpful. We've had the generator for several years now and are very pleased with it.

The 20KW Kohler Generator provides us with peace of mind in knowing that should there be a power outage we will continue to have power throughout our entire house. Since having the system installed last year we have had 2 outages and in each case the generator powered on automatically and when the power grid became active the generator seamlessly powered down. The Kohler OnCue Monitoring System is easy to use, performs automatic diagnostics, and allows us to attend to issues before the issue becomes a problem. Additionally the generator performs a power on diagnostic once a week on a prescribed schedule. We are extremely happy with our generator, and view it as one of the best investments as a home owner.

I can only attest to the quality of the equipment and dependability as being superb. I ordered and installed this generator myself because I am an electrical technician for 40 years in both industrial and residential settings. As for Kohler installation, I'm sure they have competent installers but I chose to use my own talents. The 20 kw generator has performed flawlessly through several power outages. Some lasting as long as 8-10 hours. I have approx 1400 sq ft home and I never had to use load shedding. I kept hot water, A/C or heat at all times. I run mine off propane due to my proximity to any towns and natural gas is unlikely. This unit does consume around 4 gallons per hour of use at full load. But that is pretty much in line with other brans this size. I am well pleased in the past 3 years of my unit. KOHLER make a quality product and is well thought out with its accessories.

My only complaint is the OnCue service. This is free with Generac but I had to pay $265 for the wireless adapter and got royally screwed out of $405 to install it…So $670 for what is free with Generac. When connecting me to OnCue the installer wouldn’t let me see anything so if I switch routers they’ll charge another $405 for a service charge to put it back on line. There was a month where OnCue wouldn’t connect to the server and it was issues at Kohler but we never were notified the problem was at Kohler.

The Kohler generator we bought looks good and does what we bought it to do. However, some changes would make it more reliable. After one year of ownership and less than 50 hours of use, the generator started popping and running poorly. The tech said a mouse had chewed through a coil pack wire. Certainly these generators could be made more mouse-tight, given they are for outdoor use and remain outdoors and dormant most of their life. The tech suggested mothballs. I suggest a screened in undercarriage that prevents mice from entering in the first place.

Installers were very knowledgeable about the equipment and the installation was perfect. We have been very satisfied with the performance of the equipment and service has been on time and properly. We were especially happy about the Military discount received.

I had trouble with On Cue connecting and Christine with customer service was a great to help resolve the issue. The 20K works great. We travel a lot and the system gives us peace of mind keeping power to our home.

I love it. I just wish that if I wanted to plug a cord into it and use it outside doing something that I was doing outside, I could use it. I've lost power four times a year and this generator kicks in. I also had one up at my other house too when I lived up in Milton. I'd buy the KOHLER any day of the week.

My Kohler generator can run my whole house. It'll run my welder in my shop, my air conditioning, my furnace and freezers. I just wish I would've had more time with the guy that sold it to me. Because I don't know much about the generator and he just talked to me briefly about it. Then, when it went bad on me one time and it was under warranty, I had to wait quite a while for him to come over. But we had the power go out for 45 minutes and my generator kicked on and stayed on like it was supposed to. It shut back down like it was supposed to and everything worked well.

Living in the country we experience frequent power outages. My Wife was diagnosed with a brain tumor during one of these 5 days storm related outages. That’s when I decided to get a whole house generator, that was 3 years ago. It has been a great relief knowing at anytime or any weather we would have power. Thank you for that presence of mind. Regards Neil

The installer of my Kohler generator was great and prompt. He put it in the wrong place and, without a second question asked, he moved it to the right spot. Always there whenever I called and answered questions.

I proudly own a Skaggs Zero Turn mower, a Miller Bobcat Welding Machine, both with a Kohler gasoline engines. I therefore bought a whole house Kohler Generator 20RCA that runs on propane. Several months ago an electrical storm knocked out our power. The Kohler Generator kicked-on and ran but there was no power to the house. Come to find out the lightning shorted out the circuit board on the Kohler Generator. The electrical company that installed said that Kohler is aware of this problem, but Kohler has no fix for it. After a large bill a new circuit board was installed but this could happen again. I don't see the need in having a whole house generator if the system is not protected from lightning strikes. I will not be recommending this whole house generator.

I love Kohler. In a home that I've built on the North Shore, I put in a Generac generator only because Kohler prices were out of site. When Kohler decided to get their act down and come down to where they were affordable, I put a 20 kW here in my home where I live now. However, they should make it a little quieter. I find the Kohler generator is noisier than the Generac and they're both 3,600 RPM machines and both of them with 20 kWs that I had. In comparison, they were the same machine except the manufacturer was different.

We're satisfied with the Kohler generator. It seems to be doing its job. I like the fact that I run the Ethernet through it. I am able to access the control panel from my phone or whatever computer. I like that feature. It's a reliable generator and I'm happy to have purchased it.

A rainstorm was coming up and we had a terrible hard wind. It damaged a lot of power and broke lamps, and miles around, everybody was out without power. It was great to have a generator, and it worked fine. I've been real happy with it. I would recommend Kohler tremendously over some other generators that are sold in town and that people are buying. It's far, far more efficient.

Kohler is great. I love it. The quality is a 10.

I wish the Kohler generator had a computer chip so I can turn it on and off with my telephone when I want to. Other than that, it's been a benefit not losing stuff out of the freezer and having power when I want it.

We love our Kohler generator. We were impressed that we were able to get it sooner than later. we could have invested in a smaller one but it makes sense to get what we got in and not have to worry. We've had the techs over to inspect it every year and that worked out really well. We're very pleased about that.

I live in a very rural area and experience many electric outages…A few years ago we purchased a Kohler generator from Short’s Oil…Best investment ever! The product exceeds expectations…If you’re on the fence debating purchasing one do so…You won’t be disappointed!

We have only had one brief power outage since we have had the generator, but it came on and seemed to work fine. It has been starting every week. We do have some peace of mind just knowing that we have it.

I am disappointed at the origination, administration and eligible participants in Kohler's rebate programs. I have always loved Kohler and used them exclusively for all my indoor needs in my kitchen and bathroom. So when I considered a back up generator, I immediately went to Kohler for an estimate.

Very happy called to have yearly service and someone answered the phone and it was scheduled within a few days. Guy came on time. Was very nice and thorough. I have no complaints at all. Was very pleased. Thank you.

I did the mortal sin and bought this 14KW through a dealer called AP Electric & Generators, Pleasant Prairie, Wi 53158. I ran all my own Natural gas piping. I ran all the electric myself. To explain: I have worked most of my life in an Industrial maintenance environment. My father was a Master Electrician and I spent years working with him. So, right from the get-go, Kohler would not put the warranty in service until I had this thing checked out by some dealer. Could not get anyone to look at this unit because they won't make the big bucks. I finally found a dealer who charge me $300.00 to come out and that issue was resolved.

I liked the representative. He was very thorough and pleasant. I also like the follow-up that they do. A gentleman came in and measured and figured out where the generator would be. I had the gas company come and redo a line. They brought the unit. They put down a cement slab and then the unit on it. So it was all done very quickly, and there was no mess. Everything worked out real well. It works. My only complaint is that it is very, very loud.

The Cost, Availability, and Installation were top notch. Our former house had a competitor's generator which we used for 11 years so I am qualified to say that this Kohler generator is more energy efficient than the competitor's. I would buy this unit again if in need of a generator.

I've had devices with Kohler engines in them before and I thought it was a good brand. I got a Kohler generator. Just two days ago, we had somebody hit a telephone pole down the street. So, we were out of power for three hours and the generator worked like a charm. Having the generator, I've got some peace of mind when there's power outage. One complaint I have is it's really noisy. When it runs, it's loud. So when it runs on its test cycle once a week, it's pretty dominant in the household. I was disappointed in the sound. I've had other generators of other homes that were quieter.

Our generator has come on twice, and it works flawlessly. It does exactly what it's supposed to do, and everything's been great. We have peace of mind knowing that we're not gonna be without power or lose our food. I've already told one friend about Kohler, and they just bought one.

I researched and saw a YouTube video how KOHLER makes their generator coils and how they laminate their armature. I'm an engineer and that interested me. And the way they did it, I said, "This is something I want." However, KOHLER didn't have their act together on their service reps. So, I had to get the generator certified before I turned it on and I called the salespeople, they said I had to go to Los Angeles to get a rep. I called the company I bought it from, he said, "Oh, no, here in the valley, it's an Oakhurst, not too far from you.

We looked at many generators and we decided to go with Kohler and I know we made the best choice. It runs maintenance check each week and the first time our lights went out I was outside. Looked at weather and lighting popped and went out, for a sec and generator came on and run 6 hours before power was restored so yes we love our Kohler Generator.

The Gen set was installed by "The Generator Connection ". Workmanship was superb, start to finish, very professional. Genset has performed flawlessly since install in Oct of 2021, with several outages and weekly maint. runs. We are very pleased with the high quality of the unit and highly recommend Kohler to anyone.

In place of the order number which I do not have, I have provided my unit serial number. My 14RCA propane generator (in off-grid solar backup service) is very well designed and built. However, during the first year of service several serious problems occurred. I was unable to obtain any helpful support from Kuby Renewable Energy ltd who installed my system. However, Frontier Power Products of Calgary provided very prompt and effective repairs on warranty. At this point in time, after 1 1/2 years and about 130 hours of service my Kohler generator seems to be operating as it should.

This generator does what it's supposed to do. It runs and self tests every week and it ran flawlessly during and after hurricane Ian during the three day power outage. I also like the reports and data and the installation and service provided by Florida Power Solutions was outstanding.

I'm quite pleased with my new whole house backup generator purchased from Empire Energy. I am especially happy with the wifi kit that connects my smartphone to the new system because unlike Generac, Kohler does not charge monthly fees. IMO, Kohler is a superior product and I will recommend them to everyone I know who may be in the market.

I have had my Kohler Generator a little over one year. We have had bad weather several times and the generator came on within about 5-6 seconds after the power went off. I just could not believe it was sooo fast. I am so happy to have it and know I will never be in the "dark" and "cold" again. I certainly would recommend the Kohler to anyone wanting to purchase one.

We have heavily relied on our generator at our main house due to frequent power outages. Although heavily used the generator failed after a year. We did buy a second unit for our camp and it unexpectedly came with 2 oil fill reservoirs (same unit at home has one). The rear cap was loose and blew off during its initial use. It was dealt with by our service tech but unclear why the model differences and cap not toques at delivery.

The generator was installed without incident. The generator has tested itself weekly without fail. The generator has started and transferred to main power several times. It has operated once for a sustained period, about five days, without any issues. It has operated without incident and when required. All required maintenance has been performed by the installer Verdegy.

Since installation it has kicked in every time and run like a dream (noisy dream), and it's once a week start up has never missed. However, the company who installed it are not the best for support and assistance (BHC Power). I wanted their electrician to come back and add some more circuits and label all the current circuits for clarity. They just do not respond in time. Can you confirm that the 1 year/2000 hours warranty on the amount of time it has run i.e. it's coming up to a year and it's not run a fraction of that time, but will the warranty expire on the 1 year point?

In Sept 2022 during Hurricane Ian our generator was operating very rough and dying, unless we physically got up on a ladder and held a switch to prevent it from vibrating and losing power. This was done every 2-3 hours. The generator was under warranty at the time. We tried to get Florida Power Solutions to contact Kohler to discuss replacement options. They never did, and decided to run a series of tests to determine if they could uncover the issue. We are not sure if the issue has been fixed as we have not experienced long term power outage like we had during the hurricane. Obviously we are very concerned that the issue may repeat itself in the event of a similar outage. This is not acceptable and their customer service has been anything but professional and responsive. They wouldn’t go to bat for us. Not good. Please let us know what our options at this point are. Contact at Florida Power Solutions is Tim **.

Wish you offered the same warranty as Generac. Purchasing an annual service contract should have raised a red flag. Specifically as a review of my experience with Kohler, it has functioned quite well and to my expectations.

Took over 6 months to arrive, required controller to be replaced and letter to President to get results. After initial issues has been problem free. WiFi monitoring should be totally wireless and not require an Ethernet cable connection.

The wireless app connection rarely works. Whenever it gets serviced, it eventually drops the connection after a couple days. So we basically have a connection 2 days out of the year. It would be nice to monitor the parameters of the weekly test results but we haven't been able to do so since purchase.

Florida Power Solutions installed our 38KV Kohler whole house Generator. It has been working flawlessly for the past 1.5 years. We lost power for 5 days due to Hurricane Ian. The generator worked perfectly and kept the power on for our entire home for the 5 days. The unit goes into automatic test mode once a week and it is so quiet you can barely hear it running.

Purchased a 12k backup generator. Runs fine. Luckily, only required it three short periods of time since having it installed. Only beef with the product is whenever the firmware updates, it doesn't automatically update the firmware on the generator. It's not until the local service provider comes for their annual inspection are they able to update the unit's firmware. So for approximately six to nine months I'm not being notified via my cell phone the generator is running.

We live in a rural, wooded area. The power goes off frequently due to limbs and trees falling during windy weather. Our generator kicks on in just a few seconds and we don’t have to do anything. We can sleep in comfort on hot and humid nights. We would recommend Kohler to anyone thinking of purchasing a Generator.

When we started looking for a home standby generator I'm the type person that reads all the reviews. When reading the reviews between Kohler, Generac, Briggs & Stratton I found that the Generac is very strong in advertising, but what I also found is Generac also had a very high repair rate. Seems that there was always something people was complaining about being broke. When I started looking deeper into the Kohler generators I found nothing but satisfaction from the customers so we chose the Kohler for the dependability, quietness and less use of propane. We, we are super excited to get it installed and let it work for us through the Louisiana hurricane season. Thank you Kohler for building a great unit. We look forward to many years of service as per what the reviews say. And not to mention the 10-year warranty is a plus.

We had a whole home service this installed and we never know when the power is out! We also have wonderful service from GECO and weekly reports as the generator is on our WI-FI and monitored for possible issues! It is a wonderful feeling knowing that we have a reliable power supply and 24/7 service.

Kohler doesn't spend a lot of money advertising, like the other generators. They also had a better rating and I liked its warranty. We had an outage for eight hours because of the hurricane and we had no problems with the generator.

It's been a good experience with our Kohler generator. It's peace of mind knowing that if the power goes out, we have power and it's reliable.

We're on a rural electric cooperative, and I'm gone from home for months at a time. My wife wanted a house generator. We got one from KOHLER and it gives her peace of mind. For the same price, we got a little more power and wattage from KOHLER. So, it was a value. It's expensive but it works fine. Since we bought it, it's been on about seven times. My wife doesn't feel like she's without power.

It finally got installed last fall. Roughly October was when it actually got put into service. I did have a few issues, but they were related to the installation. Once those were corrected, the thing has run great. It actually has seen the intended use several times since it's been installed. We had a very severe ice storm last year. So it got three days of solid use. I'm happy that I made that purchase. But the documentation for the installation could have been better. They probably need to do something to address some of the enclosure issues related to keeping mice out rather than relying on the homeowner to do that. Overall, the product quality is excellent.

We lose power so often in our community. I got a KOHLER generator and it works great. It's an instant on and off. We ran it for, one time, six hours and it worked really great. We're very happy with the generator. We had it a full year. We just had the yearly maintenance and everything is in good shape. I just call the company that installed it, and they come by. We don't even need to be there. They do whatever they need to do and that was it.

I had a friend who purchased a Kohler generator and was happy with it. Upon doing research, I found that more of the parts were American-made and I felt more comfortable with it. The warranty was better too. It covered the entire unit, so if somebody comes out to service it, the part and the person's time is covered, and I don't believe that's the case with some of the others. The generator worked fine when I needed it. It's been a great experience and I'm very happy with it.

Using Kohler has been an excellent experience. I have peace of mind with them as my generator. It works as it should.

The Kohler Generator is reliable and fairly quiet compared to others I've heard. The reason for the three star rating was the installation process by Generator Connection. After installation they had to come back THREE times as they'd failed to wire in all circuits as outlined in the contract. Before they'd come back they required me to send pics of insides of all the breaker panels (it's a duplex) and questioned what was supposed to be wired in even though it was outlined in the contract. I haven't voiced any complaints to them as I now have to work with them for service of the generator...but it was not a wonderful experience!

I have had my Kohler generator for over going on 8 years. The best thing I have invested on. It has been a blessing m. Where I live in the woods we lose power a lot. 7 years ago my better half was diagnosed with cancer he was on a machine. We could not lose power. A friend recommended BGR power. They came, told me exactly what I needed. My boyfriend has since passed but it has been a lifesaver even now. In the last year we have lost power 10 times probably more.

We’ve had our Kohler generator for less than a year and used it twice in the two big outages. We live in Michigan and one was the ice storm that took a whole bunch of trees. I told people about the generator. I didn't sell them, but they got Kohler generators. It runs good and it’s quiet. We like it. It has been starting up great. I bought the app so it'd be online. It was working fine but I forgot the password and now, I can't see if it's working or not. I bought it so if I was on a vacation, which for now we're in Florida, I wanna see if it would kick on or not. The last time for an outage, I couldn't see if it kicked on because when our power went out, our internet went out. So, I had no idea if it was running or not. That was a bummer but that's not Kohler’s fault. It was a $500 package deal for having the app and that was a waste of money for me but everything else is running great.

We lived in the foothills of Northern California for many years and on occasion would lose power. Our home was approximately 3000 Sq ft, plus a little 800 Sq ft cottage on the property for our daughter. We had a Kohler generator installed that effortlessly powered both homes. It was much more quiet than the other generators in the area. And we loved it.

Nothing but good things to say. We live remote and are the last residence on the power supply. 9 times two years ago over 24 hrs w/ no power. Researched Generac, nothing but problems and bad reviews. Kohler was the only choice. Reliable dependable, easy to maintain. Expensive investment, but worth every dollar.

My guy that works for Kohler and that set me up, Steve, was great, and the generator has been working fine. I got it for safety. I got propane, and I wanted something where if the power goes off, I can last a couple of weeks. With all the shutdowns, PP&L, you never know when they're just gonna shut the power off. My guy just came out and serviced it couple of days ago. He's a good guy.

We purchased 3 Kohler generators for our 3 Properties. They are terrific - well made, WiFi access with app to check their functioning, easy service and terrific customer service from Power Outage in Topsfield, MA. The generator serial numbers are: Serial #-33DCGMHG0023, 33DCGMHM0026 & 33DCFMJG0092. We are thrilled with our purchases. The 1st purchase replaced a Generac. From that one came 2 more purchases. Thank you for making a terrific product.

I bought a new house down in Florida and live here full time now. We have hurricanes, so I decided to get a generator from KOHLER for backup purposes. I did my homework on it and they're definitely the best built out of all of them. Everything about KOHLER is definitely much better and you don't pay much more. They just don't advertise as much as Generac. They advertise like crazy and their units aren't as strong. They'll do the job. But I'd rather have a KOHLER any day. They're American-made too and I'm big on that.

Not functioning consistently when first installed. After several months it was discovered not all changes had been made to convert from natural gas to LP. Once corrected it has worked fine and consistent.

Needed a replacement transfer switch at time of installation. Worked fine the first couple of outages but one year in and it has not started up during last 2 power outages and the installer JDWiring can't figure out why it "throws an error". This is not acceptable. I don't know what to do now.

I have had my generator 1 1/2 years. Since having it installed, I have only had it come on for 10 minutes or less. Just enough time to have to reset my clocks! The company installing the generator was very professional, timely & very clean. I would highly recommend ECS Electric & Kohler.

Well, I was leery about Kohler since we've had so so results with their bathroom's (toilets) vanities. These whole home generators have been different so far. We have the 14RESA model (14 Kw) with an ATS switch unit. For the house's size and electrical requirements that we have this is more than enough power. Many local contractors, also including other competitor's brands will try overselling you what you do NOT need for a lot more money. Don't fall for the sales hype crap.

We could not be happier with everything about our generator. Our installer/servicer (Harrison Generator) was amazing and took the needed time for our complex and custom project. Everything went exactly as told, and it works perfectly. The peace of mind during storms is priceless.

I spoke with one of our electrical installers here and he said Kohler has a good engine. They have okay electronics and auxiliary systems. I like their new metal enclosure design. It is far superior than anything I've seen as far as service ability. You can remove the entire case around the generator in a matter of minutes. I've never had a missed start on the Kohler. That is way better than what all my neighbors have.

KOHLER is a good company. I'm happy with the generator and the people that work there. I'd recommend KOHLER to anybody that is looking for a generator.

The generator has been a lifesaver during the recent California power outages. Two 48 hour and a 5 day. I invited the neighbors to bring their refrigerables and come warm up and recharge their devices. One significant problem. Noise. I am looking for a solution for excessive noise in much of the house.

We can get some big storms here in Lakewood Ranch Florida. We do not want to be driving in dangerous traffic during an evacuation. Our home is hurricane sufencent for up to 150 mph wind and we are well above the floodplain. We want to be safe and comfortable while riding out storms. We have sufficient bottle water and food stored away and the KOHLER generator will keep us supplied with power. Our last outage lasted for over an hour but we cool and safe. Four neighbors were so impressed with our Kohler generator, they had Florida Power Solutions install a Kohler generators at their homes.

When I moved into our home (and area with more trees and power outs). There was a 14K Generac generator installed. It was Loud and unreliable. It constantly had to be reset. After 4 years we had enough and Purchased a Brand New Kohler 21K Generator. We have it for one year. It was slightly higher in price compared to Generac, but is absolutely worth every penny. Power comes on Fast! even with A/C or heat on. Starts weekly, App that tells me everything I need to know by giving me data in real time. This Generator is much quieter than the previous one. The Best is NO more Propane smell. By far I recommend this Generator over Generac and before you look at anything else.

I have had my backup generator since January 2022. It actually was needed the first evening after installation and performed perfectly, as it has 2 more times since. It test starts automatically every two weeks. All components have performed perfectly. Totally pleased with its performance and cost for equipment and installation.

The unit was installed in December of 2021. We are of two (2) instances in which we lost power, and the Kohler generator performed flawlessly. It has a weekly maintenance cycle which turns the unit on for 15 minutes; -again, we've encountered no issues with this unit's operation. We also noticed that the Kohler generator itself operates much more quietly than a "Generac" unit we had used in a weekend cottage in Connecticut.

Whole house generator that powers everything in my house was installed a year ago. It's kicked on a few times during brief power outages. It self-tests every Monday afternoon and results appear on my phone in the On Cue app. Installer performed annual service last month. I'm very happy with the peace of mind Genny provides! It is well worth the investment and I've recommended both Kohler and the installer, Dave ** from Power Pros Inc., to a number of people.

Not quite two years ago, we had a new Kohler generator installed based on the recommendation of our local generator dealer. The old unit was not a Kohler. We are happy with our purchase and we have not had any problems with our unit to date. Fortunately we have not had many power outages recently, but it's great peace of mind to know that it's there and ready to go. We did have one significant outage at Christmas 2022 and that outage lasted for 73 hours. It was great to have it running.

Our cabin loses electricity quite often. So we bit the bullet & purchased a Kohler backup generator. Also upgraded to a 1000 gallon propane tank (highly recommended). It’s great peace of mind knowing when we aren’t there for weeks in the winter, that we don’t have to worry about outages & our furnace not working! We just built a new home & we will be adding another Kohler generator here as well.

We love our whole house generator. Not nice, but we do a little giggle when the power goes out in the neighborhood and we have power. So glad we did this investment and wish we would’ve done it sooner. We have had for over five years now.

Purchased a 8.5KW standby generator in 2018. 1st issue occurred in 2020 when the control module failed. Kohler covered the parts under warranty but I had to cover labor. The 2nd (major) issue occurred in December (2022) when the Generator died during an outage. The technician came out (spent 15 min with the generator) and informed me that he believes the engine seized. The generator only had 75 hours on it (only 11 hours if when you subtract out the weekly maintenance runs)! Warranty claim was submitted to Kohler since it was still within the 5 year warranty.

The best money we have ever spent. In Upstate NY (as in on Canadian Border), we have frequent outages due to snow, ice & wind. Never thought I would be excited about a machine, but peace of mind is worth every cent spent!

I originally got a unit seven years ago and it never worked correctly. I had got a five-year warranty and there was some significant repair work that occurred inside the warranty period and then, the engine failed right outside of the warranty period. So, Kohler ended up replacing the engine at no cost, but I had to pay the labor and that took probably six months to negotiate with them. I threatened to call the CEO of the company and as soon as I made that threat, I got somebody who was a decision-maker on the phone almost immediately. The person I dealt with was very helpful but that was the extent that I had to go to to actually get help. Then the second engine blew up and Kohler said they were not doing anything for me anymore and I have to buy a new unit. And because the plumbing and electrical set up was there for a Kohler, I had to order another Kohler. Because if I had ordered another brand, it would have had to be reconfigured.

I talked to a couple different companies that were selling Generacs, and another company here locally that was Kohler. I had a better feeling about Kohler, so I went with it. I live in Mississippi, and it's made in Mississippi. The generator store I purchased from is top-notch.

I'm using Kohler as a backup generator for the house. It's come on twice since it was installed. The power stays on. I'll recommend Kohler over Generac.

The generator works like a charm. It’s wonderful. I got it from a guy I deal with and they recommended Kohler and I’m glad they did. I’ve used the generator a number of times. Every time there's a power outage, within seconds, it comes on and gives me all the power I need.

I had a good experience when I purchased my Kohler Generator. The fellow that installed them was very good to work with.

It was great when I purchased our Kohler generator. I was familiar with the local dealer here, Power Solutions. I've seen them do a lot of different projects around town, so I called them up, and they hooked us up and did a great job on the installation. The last hurricane that came through, we were without power for a week, and it saved our bacon. Ran for a week straight. It runs off natural gas. So far, so good. I get emailed when it needs to be serviced. It was serviced a week ago and so far, the experience has been great.

The company that installed our Kohler generator has been awesome. They were here one time. There was something they had to do. They got the message before I even knew there was a problem.

I used the Kohler generator during the hurricane that just came through and it worked fine. It's a whole house generator and it runs everything. I like that with it, I get to have power when there's no power to be had. The cost and quality are good, and I would pick Kohler over any other brand.

From beginning to completion GECO was there and everything went perfectly, including increasing the generator size after the initial order, after care, and the internet enabling to have the app on my phone.

My wife retired this July. She told me I better get a generator before winter. I did my research and Kohler was the one, I have seen the huge ones in office buildings so I knew this was it for us. We are happy it comes on when we need it. One day the temperature was-15 with the wind it was -35, it warmed us right up, TV on, hot water. The best investment we ever made.

Generator was installed as agreed but when the salesman came to our house, he mentioned that would be able to monitor the generator from our phones. We downloaded app and could not connect. Called numerous times and then was told it would be an extra 300.00 for the wiring. We paid almost 14k for this generator, highly disappointed they did not include the wiring.

We had a general idea of what we thought we needed in terms of the strength of the generator. So, it was a matter of this person saying, “Here's the bare minimum for you in terms of kilowatts, and if we did that, you would have to flip the six breakers to get the power to minimally run your home. Or you could go with this other generator that would run the whole house, and you wouldn’t have to be managing breakers.” And we were in a position where we could afford to do that upgraded generator, and that is what we chose. It was very straightforward.

KOHLER always makes a good product and the local dealers had a good reputation. I trusted them. I got a generator for backup. My experience has been satisfactory.

I'm glad the generator is there when the power goes out and it's very easy to use. Also, I really like the local business that I worked with.

Paid extra for the Kohler because I wanted the best. Very satisfied with unit. Just wish the side panels would fit easier without having to squeeze front and back panels to get side panels to fit properly. Also wish the screens in side panels were aluminum or stainless. Looks like my exhaust side is beginning to rust after paint was burnt off. Last, with unit had a cool down cycle. Unit quits as soon as it transfers power back. Thank you, Mike **.

The Kohler 10RESV series generator provided peace of mind during recent ice storms, though we avoided needing it at that time. However, had a short 4-hour power outage last summer. We were happy to hear it switch on, almost wished it we had more of a chance to truly need it since installation (Dec.'21).