KitchenAid Dishwashers Reviews

I purchased a condominium in 2004 with appliances included in the price. I upgraded these to what I believed were top of the line appliances. The dishwasher I chose was a Kithcenaid Superba with stainless steel interior. I have two young children and one of the things I wanted was a dishwasher that operated quietly. Unfortunately, since almost day one, the spring mechanism for the door was extremely noisy, meaning that opening and closing the door after the kids have been put to bed always risks waking them up.

Purchased a Kitchen Aid dishwasher new in 2003, KUD101DLBS2. Since then we have had the control modules replaced three times and now they are out again. I have spent almost as much on service calls as the unit cost. It is coming out and will be replaced with something that works.

When building our new home, we purchased top of the line Kitchen Aid appliances. In three years I have had four service calls on my dishwasher, replaced the hinges on both my convection double ovens...one was only used once before the hinges sprung and the door wouldn't close. About 6 months ago, the icemaker and water dispenser stopped working in the freezer door.

I've already had my brand new (2007) Architect Series Model KUDP02FRSS2 Kitchenaid dishwasher serviced twice; once by the store and once by Kitchenaid. The problem is the dishwasher will not dry dishes. The entire interior of the stainless steel dishwasher is coated with water after each load, even if I use the heated dry cycle and/or the sani rinse cycle. The glasses and dishes are all wet even into the next morning. I have to still open the door to get the dishes to air dry, or I get out the old dish towel and hand dry everything.

Purchased a kitchenaid dishwasher in 2000 have had service problems with it three times from faulty control panel to pump problems, the current problem is the control panel again. The service tech shows up, looks at the appliance and says he needs to order parts, period is two weeks. After a long discussion with him, he checked his truck and found a part, which worked, two days later dishwasher failed again.

Bought a top of the line Kitchen Aid dishwasher KUDS01DJSS0 a few years ago. Within the first 6 months, we had a repairman out 5 times because of leaks. The 5th time they finally came with a kit to fix it. The sealers around the door were put in backwards. The motor dies 13 months later. The dishwasher now takes almost 2 hours on a regular cycle. I have 2 dishwashers in my home, bought a Magic Chef for about $300 for the entertainment kitchen and has worked better than the $1,100 Kitchenaid. The Kitcheaid dishwasher is the worst product I have ever bought. I would think there is sometype of recall on this product.

We purchased a $1,000 KitchenAid dishwasher 2 1/2 years ago. About a month ago, the door spring broke. It is not really a door spring, but a little nylon rope and a pulley system. The repairman came out and it cost $180 to fix.

When we built our new home about 18 months ago, we wanted what we thought was the best, so we paid $1180.00 for our Kitchenaid dishwasher. When it was a little less than a year old, the pump failed. Fortunately, the machine was just barely under warranty and didn’t cost us anything. Recently, the control panel went out. The repairman tells us it will cost almost $400.00 to fix it this time, not counting the $50 for his initial troubleshooting call. So now, this machine’s cost has actually risen to $1930.00, over 60% above the original sticker price.

I've had this dishwasher just over 5 years. I've had it repaired 4 times. Broken door latch and handle. Shorted out circuit/computer. Control panel broken. Leaking door gasket. Like others I went with brand reputation. I will never buy a Kitchenaid/Whirlpool/Maytag/Amana/JennAir again.

The Kitchenaid KUDI01FLSS dishwasher that right after the warranty expired it stopped working. The first problem was the fuse. After calling Kitchenaid and going through numerous computer phone trees, I spoke to someone who said yes your appliance is just out of warranty, you should have gotten the extended warranty.

Our 8 year old Kitchen Aid Dishwasher KUDS24SE needed a new bottom rack because the old one had corroded. The replacement rack is different from the original, and apparently sits a bit lower. When the rack is loaded, the bottom spray arm cannot rotate, as it hits the bottom of the rack. I called Kitchen Aid and was told that the rack that I have is the only rack available for our model. They claim to have no other complaints of this problem. They offer no solution! So I have a dishwasher that is essentially unusable due to a rack that doesn't fit! I am disgusted with their lack of a response - essentially, TOO BAD! We previously (about three years ago) had to have the motor on this dishwasher replaced. I thought I had bought one of the best dws on the market at the time...now I just feel like a fool. No more Kitchen Aid products for us!

I wish I would've checked with your site before purchasing my Kitchenaid dishwasher KuDP01ILBs1 3 years ago. I had a Kitchenaid for 15 years previously and it worked perfectly. Was the company bought out? Or were all of the experienced personnel given packages? I feel VERY fortunate after reading some of the complaints listed on your site. My dishwasher has ONE problem only. I thought I would list it because I haven't seen it listed here. The hinges squeak VERY loud when opening and closing the door ...it sounds like it's ancient.

I have a heavy duty, high end dishwasher made by Kitchenaid. Since day one, it has not washed the dishes as well as our last one, there have been numerous field service people out to look at it. The company does not honor it's warrenty or extended warranty. you cannot get through their phone tree. Twice now, besides washing dishes poorly it has quit entirely requiring a $125 part to get it running again. I will never never buy another kitchenaid product.

I purchased a Kitchen Aid diswasher from a local Sears stores Model KUDG25SH in August of 2000. Top of the line model with the stainless steel interior. Unfortunately for us we did not know that the dishwasher had been leaking from the valve assembly since it was installed and progressed over a five year period.

I have a defective latching mechanism on my brand new Kitchenaid dishwasher, causing the washer to ocassionally open and water to spill out.

I purchased a Kitchenaid dishwasher that has been nothing but problems. The pump and motor had to be replaced after only 15 months. It does not get the dishes clean when it is working and now the fuses inside keep blowing out.

In March of 2003 we bought a very expensive Kitchenaid dishwasher, with a stainless steel interior. Since we bought it we have had nothing but trouble!

KUDS01FL The control panel has malfunctioned. The thin flexible plastic which covers the underlying buttons has cracked and one button is exposed. This seems to have allowed moisture into the contacts. As a result, there is a 'ghost' in the panel, and sometimes after repeated fussing with different combinations of button pushing, canceling, etc. the unit will operate, typically in one mode only. The dishwasher is about four years old. Obtaining service as been a nightmare. COmpared to my old GE plastic interior dishwashers, this is a poorly engineered product, desinged for replacement. Shame on you KitchenAid, like Detroit, your business practices will lead to your demise, and the needless loss of yet another American company. Rather than pay one third the price of the dishwasher - its being replaced with a Bosch.

I have had my KitchenAid Superba stainless steel dishwasher since 8/2001. While I had some problems with the door two years ago (new rope and hinges) and occasional leaking, it's started to significantly leak recently.

KitchenAid Dishwasher KUDR01TJ -- We purchased the subject dishwasher from Crossroads Appliance on March 19, 2001. This unit was to replace an older GE unit that was damaged during the earthquake of that year. After researching many dishwashers, we decided upon this because of its reliability ratings, cleaning ability, and quiet operation. Since the purchase of this unit we have not had a service call on the dishwasher, but have, over the last 5 years, called the dealer and KitchenAid on numerous occasions due to poor cleaning performance.

I recently purchased a KitchenAid Stainless steel dishwasher, model KUDS02FRSS0 in October 2005, it was installed Nov 2005. The day of installation the door did not shut properly. A&E came out and looked at it, said the latch clip needed to be replaced. Keep in mind...it had never been used at this point. It was another 10 days before the part came in and was installed. The latch has worked ok, not great.

We purchased a top of the line dishwasher from Sears Canada for over $1700 and we've been hand washing ever since.This poorly engineered appliance not only fails to clean properly but leaks due to an element which was designed to burn out, causing the machine to leak all over the floor.

My KitchenAid dishwasher, Model KUDC25CHWH1 has been a disaster. The model was purchased in 2002 and never worked properly. I understand that products, even the most expensive products, break; however, it is Kitchen Aid's support and service provider's attitudes that are most exgregious. The dishwasher leaks buckets, has required numerous service visits and KtichenAid central does...absolutely..nothing. I have telephoned, begged by email for alternate service providers in Manhattan, etc. and received no response.

We have 2 new Kitchenaid dishwashers in our new home, and both have the same issue. We use liquid Cascade and Jet-Dry in both of them. The problem is that the glasses come out with film on them and frequently food does not get washed off of the dishes completely, or at least as well as I would expect. Our last home (which was new as well) had a GE Triton dishwasher, which seemed to do a great job giving us spotless glasses and cleaning food off of dishes---especially for someone like me who hates to rinse dishes at all.

I bought a KitchenAid Superba dishwasher, model KUDS01FL, with stainless steel interior and exterior. It was installed Aug. 8, 2005. It cost approx. $1,000. It has malfunctioned repeatedly. I am waiting for the third service call. Five weeks ago, the control board and temperature sensor were replaced. Now the machine is doing the same thing it did before -- it cuts off after 15-20 mins. and the green "clean" light flashes, which KitchenAid's troubleshooting guide says is a heater circuit problem. The customer service department will not do anything but tell me to request another repair call. I see on the Web other, similar complaints about KitchenAid dishwashers, but the company will not admit that it has sold a defective product. It refuses to authorize a replacement.

I bought the top of the line KitchenAid stainless steel dishwasher because of its reputation as "the Best". I use only liquid Cascade detergent. This machine does not clean my dishes! I have to rewash many of them by hand due to residue. Also, the gasket doesn't stay in place, sticking to the door when I open it after doing a load of dishes. I clean the edge, thinking the residue from washing causes it to stick, but that doesn't help. Infuriating.

My Kitchenaid Superba dishwasher left white specs of food all over dishes. I've had a few service men out, but they just clean the interior and say that it's important to scrape the dishes very thoroughly. I decided to investigate the problem myself. There's a significant design flaw in this dishwasher.

I purchased a top of the line KitchenAid dishwasher in May 2005 at a cost of over $1000. It was installed on Jun 8, and worked for approximately 2 weeks. After that, the "clean" light blinked and the dishwasher did not work. Since then, two different service companies have been out 3 times each, for a total of 6 repair visits. The dishwasher still does not work. Even though it is under warranty, KitchenAid reps tell me that I have a "repair only" warranty which does not entitle me to a replacement. They insist they will be able to fix it. At this point, I have demanded a new dishwasher. If they continue to refuse, I plan on buying a different brand dishwasher and filing a lawsuit against them. Trust me - you don't want to buy a KitchenAid dishwasher.

The KitchenAid Sculptura I bought for $900 in 1998 is quiet and it's pretty, but it doesn't clean the dishes, and it falls apart and can't be repaired. Dishes never came out quite clean, even though we tried various detergents and rinses. The internal dishwashing parts break frequently, and the user panel has cracks. Sometimes I could glue or tie them back together and sometimes not. I just dismantled all the electrical parts to find a problem. The failure was in a printed circuit board, which is no longer supplied by Kitchen Aid, so the dishwasher can never be fixed again.

We remodeled our kitchen in 1998. My family has owned kitchenaid dishwashers since the 1970s - it USED to be a good brand. We purchased a Kitchenaid KUDS24SEBS5 and it has performed well for at least 4 years. Then we've had a problem with the electronic panel - replaced that for $300. Now we're on the 3rd repair call to fix the washing arm - it blows a hole in the end an it doesn't spray water up over the plates and silverware. This first repair was $100 for the service call and $100 and 2 months for the part. This time it has only been two months before the spray arm failed again. The Kitchenaid brand has been trashed - good work, Jack Welch and you GE guys!

I am presently waiting for a repairman for the seventh time since purchasing my Kitchenaid dishwasher from Sears in 2002, just over 2 1/2 years ago. I paid $1056.84 for it, as it was reputed to be top of the line. I had to call a repairman out almost immediately as it did not wash properly, nor did it dry adequately. First I got the lecture about how I was not running the water until it was hot prior to starting the dishwasher, was not using JetDry, etc. Very insulting.

We purchased a dishwasher approximately 2-3 years ago. Model #KUDM01TJBL0, ever since we got it, I have not been satisfied. It is broken down now. But we have already 3 service calls for several different problems. I am at my wits end. I was looking into purchasing a service plan. But I feel that if there are this many problems with our dishwasher, someone should do something about it.

I purchased an upper end KitchenAid dishwasher in 2002. It has developed leaks in the door, leaking water on my wood floors. The repairman says that the leak is due to a split in the stainless steel inner door which is a manufacturing defect. The inner door has a full lifetime warranty but only if there is a "rust-through" resulting from defective materials. I too, have received the "brush off" from customer service and management. They will not stand behind their two-year-old dishwasher used by two people twice a week.

KitchenAid is not what it used to be! Neither their product nor service compares with their once held quality reputation. Our stainless KitchenAid Superba is a piece of junk. Notwithstanding the previously discussed wobbly trays (which do not have a wide enough row to hold a standard glass), we had to replace the interior control panel within the first three years, now Sears wants another $400 to replace it again, exactly three years later. The exterior plastic cover is cracking and warping, the serviceman pointed out the cheap plastic molded inserts which hold the interior panel screws to the interior electronic control box are broken (two of five). His solution was Super Glue. This cheap, cheap design then allows the interior door facing to separate from the exterior/plastic control panel, allowing moisture to permeate the electronics. Inside, all electronics are on two panels. A failure of a 2-buck diode requires replacement of 100 other electronics on the same printed circuit board...all of which originally reduced product cost, but compromised quality and increases repair costs.

I did a complete kitchen remodel spending 12k on all my appliances. I thought I was buying top of the line and opted for the KichenAid dishwasher because I heard that parts for the better German dishwashers were expensive. The unit I wound up buying was trouble from day one. It wasn't cleaning my dishes and I hated the fact that because the top rack was adjustable, it was also wobbly and always shaking therefore the bowls I had stacked neatly prior to washing were always falling over if I didn't close the top rack just right and very slowly!

In six years, the bottom racks have completely rusted away, and the top ones are well on the way. The touch pad buttons on the front panel have cracked and broken away. I had to have the pump rebuilt three years ago, the soap dish sometimes won't close, and the dishes are no longer clean. I purchased a replacement Maytag this weekend and can't wait to have the KitchenAid removed from my home. KitchenAid no longer produces the durable quality products of days gone by, and they have obviously forgotten their slogan "For the way it’s made." I suggest any way shopping for a new dishwasher, search for higher quality and not waste their money on the KitchenAid.

In March of 2002, I purchased a Kitchen Aid dishwasher. In July of 2003, water started pouring onto the kitchen floor while it was running. The gasket/seal which is attached along the sides and top of the unit had come unattached! This is ridiculous in a unit this new. I lost my job recently and am stressed enough without having to try to figure out a) whether I should even try to get Kitchen Aid to handle this issue since the warranty expired months ago or b) what I can use to glue it back into place so I don't have to buy a new one. This is my first AND LAST Kitchen Aid purchase.

I purchased a KitchenAid dishwasher in November of 2001. As our kitchen was remodeled, we opened and installed the appliances. When we opened the dishwasher, it was dented. BID finally replaced it. We then installed our new KitchenAid. The dishwasher began to leak in February 2003, after a little over a year of weekly use. I bought the dishwasher at BID but called Sears for repair. It is no longer under warranty, and they sent a repairman. The repairman just pushed the rubber gasket back and used a bonding glue, which he said they should have used at the factory. He had repaired many with the same problem. To me, that is a manufacturer's problem and they should pay for the $158 it cost us to install properly. I will send a formal complaint to KitchenAid for my dishwasher to be replaced or refunded. My dishwasher was over $900.00, and I bought it based on the KitchenAid reputation.

I purchased a KitchenAid dishwasher in May of 2001. Shortly thereafter, the dishwasher began to leak. I bought the dishwasher at PC Richard in Rockville Centre, New York. I called PC Richard, while the dishwasher was still under warranty, and they sent a repair man. The repair man just pushed the rubber gasket back. Shortly after that it started to leak again and I called PC Richard again, and they sent another repair man. The third time it leaked I complained to PC Richard and they referred me to KitchenAid.