KitchenAid Dishwashers Reviews

I purchased a KitchenAid dishwasher model KUDC20CVSS4 in September 2010 to match all my other KitchenAid SS appliances. It will not totally rinse off top rack dishes and glasses of food residue, and as a result, food particles harden on them so bad that I must soak them in the sink to get them cleaned. I had repairmen out periodically since November 2010 to fix the problem. I have been told to run hot water before starting dishwasher, scrape/rinse dishes thoroughly before washing, switch to liquid Cascade from powder or tablets because H20 doesn't get hot enough to dissolve it, and to run dishwasher with 1/2 to 1 cup white vinegar on occasion. Nothing has worked.

This dishwasher was purchased at Low's. It is a KUDS30IXSS1. The serial number is F10101981. They sent me a warranty expiration notice, it expires 2/25/2012. I wouldn't spend one more dime on this.

I installed a KitchenAid Dishwasher KUD101FL SS3, Type 577-0, during my remodel. I have to wash the dishes before I put them into the dishwasher or they leave dried food on them. The cable pulley broke and came crashing down on my leg. The door is very heavy. I was very fortunate that I was bruised rather than fractured. Also, there was a very loud clashing noise when the blade goes around. Now, I am not using it at all and must call a repair person. Of course, it is no longer under warranty. What a shame that I paid so much for a worthless appliance.

We purchased a KUDS30CX in January 2011. First failure occurred in October 2011. The roller spindle on the top cage snapped and the roller fell off. The plastic spindle seems to be too brittle. Second failure occurred November 2011 (less than 30 days from the first) . This time, the whole dishwasher just plain quit. There were no lights like it was unplugged, nothing. The Sears people are wonderful about coming out and fixing and they will be coming out next week. However what happens after the warranty runs out? Are there lemon laws with these appliances?

It was terrible. I purchased a dishwasher (model KUDS30CXWH) 10 months ago, and it's been one problem after another. After a few months, the "buttons" stopped working. A few months later, it would rinse, then the rack wheels broke, and now it won't run at all. I replaced the card but I needed a bar. Of course, it takes a week to get the bar. KitchenAid doesn't care.

KitchenAid dishwasher's control panel will turn on or off at unspecified times. It starts up at the slightest accidental brush of the panel and sometimes turns itself off in the middle of washing/rinsing cycle. My old DW was a KitchenAid and very dependable but has finally deceased. I hate this one and have had it less than three months. It is worthless and a headache to use.

I purchased a KUDS30CSX in March. This is our 3rd call and 5th visit (including the 2 for replacing the parts once they came in). We have had the whole electrical panel replaced twice now. This time, the upper basket wheels are broken (one on each side). The locks do not hold fast and the rack slides out, falling off its guide. I also requested a silverware basket replacement as the basket came with one hole in the bottom, but now has two adjacent to each other. In all the years we've had dishwashers of varying brands, I have never had a basket come apart. This is by far the most we've spent on a dishwasher and here we are replacing pieces already.

KitchenAid model KUDS01FKSS1 is a **! We have been through 3 door pulleys, a door seal, and motor, all at my expense. Now the door will not remain shut and is essentially useless. For the price we paid for this unit, Kitchen Aid/Whirlpool should be pursued for ripping off their customers. I'm surprised that they can get away with producing such lousy products. All potential buyers should read the reviews on their appliances.

We have a 5 year old KitchenAid Dishwasher model number KUDS01FLSS1. We had the door dropping down issue when it was only 1 year old and have replaced the wheel/rope pulley system 2 times in 5 years. We just had the water-valve and door gasket replaced because of a leak. Now, this is causing the door latch to pop open. We replaced both parts of the door latch and it still will not hold.

Model # KUDS03STSS3 - stainless inside and out is a piece of **! I purchased it on March 2009, as of this weekend (when it went down again), I have had six service calls! So many that they extended the warranty (or so they said) - voila - no extended warranty and the pos is down again! I now need to pay to service this lemon because Whirlpool (parent co) would not classify as a lemon and replace. This is the very last time I purchase this brand. The customer service people had done nothing but apologized for the inconvenience.

We decided to purchase a Kitchen Aid dishwasher (KUDC10FXSS) to replace our Whirlpool dishwasher in the spring of this year. We have had nothing but problems with it. I noticed that it was running through rinse aid very quickly and then completely shut down. We were told that it needed a new control board, which was then replaced. It took three weeks to get this part in because it was on back order. Less than a week later, the rinse aid began pouring out from the dispenser, so once again a repairman came out and told us that we must have a bad dispenser so that was replaced next.

I filled out a complaint on 10/11/11. The repairman was at my house and replaced the motor on my 7-month-old dishwasher after waiting 3 weeks to get it repaired. It is now 10/21/11 and it broke again today. It was the same problem as last time, so I assume it needs a new motor again. I have to wait another 12 days just to get a service person to come out and look at it. I'll then be at over a month with a non-working brand new dishwasher in a 7-month period.

I purchased all KitchenAid appliances with the thought that they were the best. Since the purchase, the dishwasher has been repaired three times and is currently needing repair again; the refrigerator has been repaired twice - once the compressor had to be replaced; the range has been repaired twice and still takes about an hour to preheat, in addition the surface knobs turn on so easily that just brushing against them turns the burners on accidentally - the dog has turned them on twice - once when no one was home - nearly catching the house on fire; the microwave currently makes a popping noise and has had to be repaired once before. All of these repairs are in addition to minor repairs like refrigerator shelves/doors breaking and handles coming off. I will never again buy a KitchenAid appliance. KitchenAid products are worthless and have a terrible design.

KitchenAid dishwasher KUDS35FXSS that retails for over $1000 was installed. One month later, the vent on the side of the door blew steam on my new Cherry cabinets damaging the finish. Talking to KitchenAid is useless. They made me purchase a $6.00 part (and pay $15 in shipping) to divert the steam from the vent. Don't they have engineers who could have figured out that you should blow hot steam on wood cabinets?

I wish I saw this site before I bought my KitchenAid dishwasher in 2/11. I'm on my 3rd week waiting for the repairman to come fix it. I've called the store and KitchenAid, even though the repairman just didn't show for the first appointment, I still have to wait! Then I have to leave the entire day open until they call the day before to tell me if they'll arrive morning or afternoon. The repairman is here now. He says it needs a new wash motor pump. A seven-month old dishwasher already needs a new motor pump. It doesn't bode well for the future. I'm really sorry that I bought a KitchenAid.

We purchased a KitchenAid dishwasher 22 12552 last November. We are two seniors and we don't use the machine daily. So to our surprise, on Oct. 2, the machine went completely dead. No power.

There's no satisfaction at all. My KitchenAid Dishwasher's bottom drawer needed a new water pump. It took 5 or 6 visits before a senior tech came out and it just took him 10 minutes to fix it. Two techs were here for 6 hours with no results, just scratches in my wood floor! Now the top drawer does not work. I called and said to send a senior tech. Guess what, they sent me the same one that was here 4 times! I called upset, and they were rude and not helpful at all. My next stop would be my lawyer.

I purchased a KitchenAid dishwasher (Model: KUD301XBL0) in 25 Oct 10. This is an absolute lemon! This is the third repair for this piece of junk. Now, they are going to put in a new motor. I purchased a four-year extended warranty so does the machine qualify for a five-year warranty now? I had purchased a Samsung for my son's home in July 2010. It works perfectly, no problems, plus a great design! I should never have listened to the sales person at Lowe's who said that I couldn't go wrong with KitchenAid! How far off base he was! I am now stuck with a dishwasher that I hate and from my experience, it will break down again and again!

I bought my KitchenAid Dishwasher (Model KUDK03CTBL) on 9/5/09. Three months later, the memory board went bad and parts and labor were covered under warranty. Now less than two years later, the memory board is bad again. Unfortunately, KitchenAid will only cover the part, not the labor, which we all know is the most expensive part. When my repairman called for a replacement part, he was told it was a very popular item because apparently, the memory board needs replacement often. Warning: Do not buy this dishwasher.

I purchased KUDC20CVSS dishwasher. After 9 months of service, it started making a horrendous noise. I had warranty service in several times and they could not determine the cause. Now, since it's off warranty, and despite never fixing the issue while on warranty, KitchenAid wants me to still pay any labor. This tells me that there was purposeful delay to wait for the device to be off warranty.

We remodeled our kitchen in February-March 2011. All new, top of the line KitchenAid Appliances $10K worth. After about 4.5 months, the dishwasher started failing, it won't complete a cycle. Five warranty service visits later, still not working. I have replaced all the electronics at least once. I'm now in the process of replacing the control panel for the second time, all under warranty. The cost of all the replacement parts and service could have paid for 3 dishwashers at the price we paid of $1200.00. So at what point does this scenario become cost effective for both the customer and manufacturer? When do I get a dishwasher that works? Our previous dishwasher was a KitchenAid and it worked fine. The factory warranty process is a joke. I'll never buy KitchenAid again.

Our 5 year old Kitchen Aid dishwasher's door broke. Now, the door drops open with a resounding crash and if your leg is in the way, too bad. Also, the soap dispenser doesn't work. We bought all Kitchen Aid appliances when we built our house. The dishwasher is not good. The refrigerator and convection ovens have not been a problem. You really have a quality problem with the dishwasher.

I had a KitchenAid dishwasher for 20 years and finally, I decided to replace it only because it was not dispensing the soap completely. I wish I had my old one back. The new model (KUDC10FXWH) I purchased in May 2011 and cost $940 including installation, warranty and tax is a big disappointment. So far, the repairman has been out 3 times. The last "diagnosis" was a control panel malfunction, which causes the dishwasher to shut itself off. It is almost useless to me because I have to run a cycle twice and/or a separate rinse to be sure the dishes are clean. Mostly, I have reverted to washing dishes by hand to save water and frustration. So far, I have not had to pay anything out of pocket due to the regular warranty. But thank goodness I got the extended warranty because I think I will need it. Buyer beware!

I have a KitchenAid dishwasher (Model: KUDI01FLBL3). During the cycle, the control panel caught on fire with flames shooting out of the dishwasher and billowing smoke from the front of the unit. Additionally, the springs also broke on the door a few months prior. As a result, we had to endure the smell of a burnt electrical wire inside the house.

I purchased a KitchenAid stainless steel dishwasher on 5/9/2009, model number KUDX03FTSS. As of now, the stainless steel is rusting. How can this be? All of my other stainless steel appliances are over 10 years old and they are not rusting. The bottom line is KitchenAid is using a sub quality of stainless steel in all of their appliances. I called KitchenAid and they said there is not a warranty for finish on their appliances. How convenient is it for KitchenAid to reduce their cost of materials by using substandard stainless, then say there is no warranty on the finish? That is nothing but a ripoff by KitchenAid. I will never purchase a KitchenAid appliance ever again. I hope who ever reads this seriously considers another brand.

This three-year-old dishwasher that is used infrequently, has a broken wash motor. This component, the most important one, is not covered by warranty. The company provided me with service repair providers who wish to charge $400 on a $700 dishwasher.

I have a KitchenAid dishwasher (Model #: KUDP01FLSS6) that has had a repairman work on 15 times. As many have encountered with this particular model, "the green blinking light" always means that there is no fix. KitchenAid knew exactly what was going on after a flood of complaints began to occur shortly after putting this product on the market. To date, I have had 12 motherboards installed at $100.00 a piece and every other electrical part that is on the unit. Again, I do have a warranty but KitchenAid knew that they have a problem with a large dishwasher group and refuse to address it. The bottom line is this: do not buy KitchenAid products! They do not stand by their products at all.

I have a KitchenAid Whisper Quiet+ dishwasher and without a warning, the door made a noise while being opened and broke. The door became very heavy--a dangerous problem that could cause serious injury.

I've had a KitchenAid dishwasher for 5 years. In March, it stopped running. And after some debate, I finally got KitchenAid to pay for parts (the control panel) which were covered under warranty. One week later, the control panel failed. And again, KitchenAid replaced the control panel. Today, the control panel failed again. When I called KitchenAid, they refused to replace the faulty part. Apparently, the warranty expired 2 days ago. Even though the part or parts have been faulty, they refused to replace them. At this point, I am better off buying a new unit, because the same thing will probably happen again. Oh, I've been paying for all the labor charges each time it breaks. Plus, the KitchenAid microwave just broke too.

I purchased a new Kitchenaid dishwasher from Sears in November of 2010. After paying a hefty price, over $700.00, it has now broken down completely after only eight months. First, the sliding drawer cracked, really? After all it is made for dishes and now the entire control panel is fried.

From the first day i received my kitchen aid dishwasher I had problems, they came to fix it , but the problem was never solved,i thought they would last longer it did not even last me 3 years,anyway it just to say that everything I bought from this company I had to put in the garbage from hand blender to everything else,because it is garbage I suggest to people never buy from kitchenaid believe me from customer service to their product it sucks.......

My dishwasher is 4 years old and the door spring broke yesterday. The door is very heavy and this is a dangerous fault if small children are around. It went crashing down without warning.

We bought a $719.53 dishwasher from Sears (KUDKO3IT/BLT), which was installed on 11/15/07. We have been using it every third day, as there are only 2 of us. Last December, I started hearing a noise that was coming from both sides of the door, when I pulled the door down all the way, that was sort of loud like "spring". I called 800-422-1230 around January, and asked about it, and was told I could get a service call rate for $129, or a one-time visit for a starting price of $59.

I have a KitchenAid dishwasher, model KUD102FRWH, that was installed in 2007. The door pops open during the heat/dry cycle and then can't be closed until the unit cools down. I've had a repairman here five times over the last six months and the problem is still not fixed. They have replaced the strike and latch twice and now a new set of hinges. I'm into this for $400 and, based on what I'm reading here, should stop throwing money into this piece of garbage. I also had to replace a KitchenAid wall-mounted microwave that burned-out after only two years. They are charging top-dollar for junk.

I purchased a KitchenAid dishwasher 2 years and 3 months ago. March 16, 2009 is the exact date. The date I received it was March 23, 2009 with model number kudk03itbl3 and serial number fy0819379. The problem is not with the store I purchased it from, but the dishwasher itself. I have had to have service come out 5 times in the 2 years that I have my dishwasher. The thermal fuse has blown the first time after 7 days of my delivery. The company replaced it, that is Appliance Plus, and not KitchenAid.

Back in November, I purchased a KUDE 60FXWHO dishwasher which has a filter that needs to be taken out and cleaned periodically, 2-4 times a year according to the manual. After detecting odors in the dishwasher after only one week when cleaning the filter, I checked and saw that it needed cleaning again; it was despicable and food particles had collected around the rim of the silo of the filter. The technician KitchenAid sent out told me that regardless of what the manual says, the filter needs to be clean considerably more often than suggested. Since I am one-person family, my dishwasher does not get used more than 1 to 2 times a week. And there is an odor and debris on the filter after every use. This is totally unacceptable to me and I do not have the time or inclination to take that filter out and clean it after every use.

They have been out to repair a brand new dishwasher 5 times in 2 months and it still does not work. They will not replace the unit. This is really some of the worst treatments I have ever received after any purchase. I have a non-working $950 dishwasher that they will not replace, and I have owned this unit for 2 months.

I have a KitchenAid dishwasher model KUDI01FLSS1. The counterbalancing strings have broken for the 3rd time. I’m very fortunate to not have been injured as the door was very heavy and came crashing down. This dishwasher also does a very poor job of cleaning. Buy a Kenmore Elite. We had one at the other house and it was fantastic. And the door never came crashing down because of a broken counterbalancing string. I’m not sure if it even had one.

I have a KitchenAId dishwasher model KUD101FLSS. The counterbalancing strings have broken for the 3rd time. Whirlpool says sorry, but we have no recall on this product. Luckily, no one has been hurt so far and I don't have any small children. I thought that I was alone with this problem until I read this website. I encourage everyone to file a complaint with the consumer products safety commission. Whirlpool would rather someone get hurt or their house burn down instead of admitting that they have a quality and safety issue.

I purchased all new KitchenAid stainless steel appliances when we remodeled our kitchen. Mistake. The dishwasher, model KUDIO2FRSS1, didn't even work well when it was operational. I have had the soap dispenser replaced 2 times because it broke. It currently leaks water if I try to use it, so I only use it for a glorified drying rack. I hand-wash all our dishes. The side-by-side refrigerator KSCS23INSS01 has been okay, but the ice maker no longer functions. The electric glass top range has had to have its touch panel replaced already. The microwave hood is awful, model KHMS155LSS-1. It has had its control panel replaced. It beeps error codes occasionally (F2 and F3). It currently powers up by itself on high for 10 mins 34 sec. We have to keep the main power to off at all times because of this hazard. It also will sound a continuous fast beep and flash an error code of "Inch 7" then "Inch 9" then "Inch 12", then it starts back at 7, then 9, then 12. It's so weird.

I have a KitchenAid Superba model dishwasher. I have had it for five years, and it has broken at least six times: the heating unit twice, the door hinges twice, and the computer board three times. It's an expensive model, and KitchenAid doesn't stand behind their products.

We recently purchased a KitchenAid Dishwasher. It is venting hot moist air (117 degrees) over my cabinets. The service techs that have come out for the other problems on the unit agree this is a problem. There have been five service calls so far, an initial call for not drying, replacement of a vent and a rinse aid dispenser. There are more calls in store, the second rinse aid dispenser is already leaking, just like the first one. It takes a week or two for parts to arrive

I purchased Kitchenaid Dishwasher, model # kude40fxpa1 for $998.00 on March 8, 2011. It does not clean dishes. They come out exactly as the went in, no exaggeration. It's like somebody just spit on them to clean them. I have tech coming on this Wednesday. We'll see. Also, I bought Kitchenaid duel fuel range for 5k model #kdru767vss00 on March 3, 2011 on my 2nd service call. Both rear burners did not work. Tech repaired them now. One of the repaired ones does not turn to simmer. Also the oven sounds like a mac truck the vibration from the fans. It can be heard no matter where you are in the house. Please, never, no matter what, buy a Kitchenaid no matter how pretty it looks!

I own a K.A. dishwasher, model # KUDSO1FLSS3, installed in March of 2004 during a home renovation. I have had 2 incidences of the plastic/nylon cable assemblies in the door hinges just letting go, literally. The first time the assembly failed (the dishwasher was about 3 years old) it almost injured me. I was thankful that it didn't break my shin or injure my 3 1/2 year old or 5 year old children who play in that area of my kitchen frequently.

We recently purchased a high end SS Kitchenaid dishwasher, as well as other appliances, and now find that the Kitcheaid dishwasher is taking the finish off of our cabinets. This dishwasher has a side vent on the door that vents the hot moist air directly on the cabinets, which removes the finish.

I purchased a KitchenAid dishwasher, model # KUDS40CVSS4 for over $989 in Aug 2010. It was installed at the end of Sept. 2010. I have had 5 service calls due to heavy suds left in the tub at the end of the wash cycle, and generally dirty dishes, and a gel like slime that grows under and in the tub. The rinse aid dispenser, the lower spray arm, and the pump motor have been replaced.

I called KitchenAid regarding my dishwasher purchased in 2007, Model#KUDP02FRBL4, because the door won't latch and pops open as soon as you close it. I had one of their recommended technicians come out last year to repair this same problem. The technician charged us $100 for the service call. He bent the old latch so that it would work and sold us a new latch for $10.

I purchased KitchenAid KUDK03FTSSO dishwasher. The dishwasher leaks out the left side of the door. Repeated repair costs have totaled more than $400. The warped bamboo floor will cost even more to replace. KitchenAid has been condescending and unresponsive.

I have a KitchenAid SS dishwasher model KUDM03FSS2 that has not cleaned the dishes well since we purchased it 3 years ago. I have tried every soap and rinse agent on the market with no luck. Our old dishwasher (an Inglis 20 years old) worked fine until the racks rusted out. I thought we bought a quality product. I haven't had the problem of the door cable or the control board burning up, but when I checked for the water damage on the wood cabinet on the left side as mentioned earlier by Becky, my panel is bulging from steam/water vapor soaking the panel. I am not sure what to do at this point, it sounds like customer service is pathetic to deal with. I will probably need to repair it myself.

I have had this high end Kitchenaid dishwasher that is 15 months old and has had major service 3 times. The first 2 times it was out of service from 2-4 weeks due to having to wait for the manufacturer taking forever to send parts, then waiting on the service tech. This last one, it of course was out of warranty, and this is the second control panel since we have owned this item.

My KitchenAid dishwasher KUDS03FTWH2 has never really gotten our dishes clean especially in the top tray. So we only wash in the bottom tray. I took the top rotary spray mechanism off the sliding upper rack and took it outside where I fit a garden hose to it to see how well it spun and how much water it pushed out. It barely rotated even though it is very smooth to turn by hand and the water coming out of the holes was about three inches high.

I remodeled my kitchen and bought all new top of the line KitchenAid stainless steel appliances. The dishwasher costs $100. I have had nothing but problems with it since it was installed. It does not clean. It has left soap scum on my dishes, glassware and plastic utensils that will not come off. I called KitchenAid at least 3 times. I was told to change the dishwasher detergents, use vinegar and a finishing rise but none of these works. I have used ever dishwasher detergent and finishing rinse on the market. I have had repairmen out to my house 3 times in the year that I have owned the machine.

I had five service calls on my KitchenAid dishwasher beginning one week before the warranty expired. Eventually, I was offered an exchange for an additional $113 which I paid. I was then rescheduled two times after the appointment times had elapsed, before the delivery was made. The installation was poor due to the low quality installers hired by Whirlpool and additional installer returned to reinstall.

I am not naming the business that I purchased from, yet. The KitchenAid dishwasher, purchased in Aug., leaves grime and dirt on the bottom of the dishwasher. I have had their serviceman out 2 times. They have been told by KitchenAid to say that it is the fault of no phosphates in soap. This is not the case. The $800 dishwasher does not clean.

I am very satisfied with all the KitchenAid products that I have purchased. Recently (10-6-2010), I had a technician out to replace the motor assembly (part no. 8534942) because the clean light was flashing and the dishwasher would not work. While he was here, he replaced the door (tub), seal gasket (redesigned gasket). It was worn and had a small tear. After I waited the required time recommended by the technician and by Whirlpool, I attempted to use my dishwasher.

I bought a kitchen aid dishwasher and the levelers or legs on the bottom of the dishwasher need to be in the lowest position for the door to close easily. But that doesn't work for my situation because I need it raised up a bit to secure it to my countertop. I did have a technician out to the house and he said this is just the way it is. Maybe in time it will be easier for you when the casket rubber were in. What a way to close the door.

We own a 4 1/2-year-old KitchenAid dishwasher model KUDI01DL which is again requiring another service call, the 3rd time. This dishwasher on it's first service call in 2007 required a new control pad unit which became completely inoperative. Another service call, approximately 1 year later, was required as a result of continual intermittent power problems. The service rep found that there was no nut and washer on the main AC hot power post causing the line to come off the post and make intermittent contact. Now, 2010, the dishwasher is making a horrible noise similar to an outboard motor running at full power. The noise is so loud that you cannot converse when standing near the unit.

Dirty Rinse water collects in a void under the door (this void is a design flaw, a space which allows the steam to vent up and outside the front of the dishwasher). The steam travels through a grill in the bottom of the door. Because the dirty water collects in the void area, it sits and is never drained out of the dishwasher. The water becomes a black jell-like substance. Black mold is evident in the steam vent and every crevasse within the dishwasher. Kitchenaid repairmen only suggest periodic rinsing with vinegar and baking soda. The problem recurs because the void area is a permanent feature. Phone calls and emails go unanswered to Kitchenaid.

I purchased a KitchenAid built-in dishwasher (model KUDT03FTSS3) last summer of 2009. After 14 months, the electrical control panel stopped working (no power at all). Although the electrical control panel is still under an internal parts warranty, I was informed that no repair service could be offered since the actual warranty has expired by two months.

I remodeled my kitchen and I purchased all top of the line Kitchenaide appliances. The first year that I had my stainless steel, digital, Kitchenaide dishwasher, I had at least three service calls. I had to replace the keypad the first year and the dishwasher has never cleaned my dishes properly. I thought it was just me until I read the reviews today. My dishwasher stopped working after the second year. It is just sitting in my newly remodeled kitchen collecting dust.

Dishes have a "sandy" feel to them after washing. Also a residue is left on the dishes and glasses that does not come off

I am relieved to read that I am not the only one who is having quality issues, lack of customer service and a complete failure on the part of Kitchen Aid to acknowledge, let alone take any responsibility for a poor quality product. I have had my Kitchen Aid Dishwasher for only two years, I have had to make repair calls every three months beginning with the unit being only three months old, because it never did and apparently never will wash dishes. One very helpful sub-contracted repair person finally provided explanations that make sense and basically I am out $700 for something that was never designed properly to wash dishes.

I bought a new, top of the line Kitchen Aid dishwasher. The first thing that went wrong was the mounting brackets broke upon installation and the company refused to send replacements. I then noticed that the dishes weren't coming out clean. Again, the company said it was beyond their control. Now, less than three years later, the door won't stay latched and pops open and the cycles won't run.

KitchenAid Dish Washer stop working, repair man said he would have to replace the motor $400 to fix. He said throw it away and buy a new dish washer. He said he worked on three a month, poor quality product.

I purchased a top of the line kitchenAid dishwasher ($800+) and needed repairs three times in 1.5 years. Their own tag-line "Never have to pre-rinse dishes again" is true for the dishes, but terrible for the dishwasher. There is no filter system to prevent the gunk from getting into the machinery and breaking it. It doesn't matter if your dishes are clean if it breaks every six months. Save yourself hundreds of dollars and don't buy KitchenAid products! A complete and total rip-off. $300 in repair bills in less than 2 years.

I bought a brand new Kitchen-Aid stainless steel dishwasher (paid $1599.98), brought it home, set it up and it didn't work. I called the repair guy and was told that the motor wasn't working. I called Whirlpool and they said that they will get it fixed. I say I want a brand new dishwasher as that is what I paid for. They said that they will send me $75.00 as an act of "good faith." Are you kidding me? Oh and their act of "good faith" will expire in 10 days if I don't get back to them.

Purchased 2 drawer KitchenAid dishwasher March 18,2010. 2 weeks ago, lights went nuts on drawer top and I smelled electrical smoke. I opened the drawer and the blue lights burned my finger tips. Repairman finally came today after 2 wk delay. He says nothing is wrong. Sears repair guarantee says they can do nothing. It was not running at the time. Am afraid it will burn the house down so I am leaving it unplugged. $2,000 worth of dishwasher.

My kitchen aid dishwater gets used about 1 month per year as is a holiday home. It gets so hot, it scratches my silverware and burns my china. The silverware needs cleaning after each wash and is literally black with the burning. I have phoned kitchen aid and they say there is no recall on my top of the range dishwasher and that someone will come out to fix the problem at my expense. It has never ever been any use. It sends all my glassware cloudy. Does not clean the puts etc. Clean and I have tried every remedy out to solve this problem. Having lived with it for a while, I now dare not go out and leave it on. Or even go to bed and put it on. Any ideas anyone?

Spring or cable that holds my Kitchen Aid dishwasher door broke. I have hardly used it. I feel this is a default product of Kitchen Aid and they should fix this problem I have . Do you know if there's any resources out there to help me in getting this repaired by Kitchen aid?

July 24th 2010 was going out of the house with the boys when my youngest said he smelled something burning. Going into the kitchen black smoke was spewing from the upper right side of the control panel vent. Turning the dishwasher off did not stop the burning smoke, only turning off the circuit breaker downstairs did. Thank God we caught this or we might have lost our house! Our dishwasher was purchased in 2004, Superba model.

We bought an expensive $800-plus KitchenAid dishwasher about 3 years ago. We've had it repaired once or twice. The door pops open and won't stay shut during the cycle. I bought this brand thinking it was a "top of the line" and would last many, many years. What a piece of junk. I won't ever buy another KitchenAid product. We have to buy a new dishwasher and throw this one in a landfill, which is the last thing I want to do.

I bought a Stainless Steel Kitchen Aid dishwasher model KUDOLOILBS1 in 2007. We've had to repair it three times in 3.5 years. First the door wouldn't latch and the latch had to be replaced. Then the water heater failed and had to be replaced. Now the electronic panel in the top of the door has melted, the hard plastic casing that holds the panel has cracked into small pieces and the styrofoam that lines the door completely melted and fused to the door. The repair person I called to look at it kept asking, "Why did it get so hot?" That is a really good question.

We remodeled out kitchen and bought a KitchenAid refrigerator, model #KFCO22EVBL. It was less than a month after installation and the compressor went out! KitchenAid is not all it is thought to be. I will never buy KitchenAid again.

About four years ago, we bought an expensive KitchenAid Dishwasher for more than $800.00. I've had it repaired twice and now, the door pops open and won't stay shut during the cycle, not to mention that the entire configuration of the upper and lower baskets are horrible - nothing fits anywhere. What a piece of junk. I won't ever buy another one. We have to buy a new dishwasher and I'm out of about $300.00 for repairs.

I have called and tried to get technical help with resetting my dishwasher. The manual doesn't tell you how, the machine tells you to use keys that are not on my model, and there appears to be no technical support as they told me that there was no one technical there. The Internet states that it is a known problem. The green light flashing referring to a heat problem. I bought an expensive KitchenAid dishwasher in September of 2008 and now, I have purchased another (GE, this time), as it appears that it is either the control panel and a heat element that has to be replaced many times.

We unfortunately bought a KitchenAid Dishwasher Model KUDP02FSPA3 in May of 2007. One year and a week after installation (and outside of warranty by that crucial one week), the door kept popping open and we spent $270 out of our pocket to repair it. Since then, the door works sometimes, and sometimes not. Recently, it has been popping open a half dozen times per cycle. I have read the horror stories about replacing the control panel and decided not to do it. We will just wait until we can't stand it anymore and buy a dishwasher that works, which, of course, will not be a KitchenAid-- they are junk and the company will not respond!

Our dishwasher, model KUDS01IJWH0, that is 8 years old, had its circuit board caught on fire that melted the panel and caused smoke damage to our counter. Luckily, we were home and awake (morning), and so I smelled the odor from across the house. A&E service came to the house and said he could still smell the smoke. KitchenAid is not being very helpful. They say that it was a result of 8 years wear and tear! Is this the way a dishwasher should go out? Thank goodness we were home. KitchenAid what ifs do not come into play. The A&E service man witnessed a KitchenAid representative hanging the phone up while I was still speaking to her (Nicole) and I was being very calm and polite.

My dishwasher door fell down and hit my grandson. It could have been fatal. There are a lot of people complaining about their defective door cables and extremely heavy dishwasher doors yet KitchenAid tells me they have had no complaints. After reading other people's complaints, I know this is not true. The door fell with so much force that the repairman told me it is not repairable. The dishwasher is only four years old. The repairman replaced the cables, hinges and front inside part, also the door closing latch. Yet, the door will now not stay closed for more than a few seconds. The repairman now says the tub/frame(?) or whatever must have been torqued and bent when the door cables broke and fell down. He is a great repairman, trustworthy, etc., and says the dishwasher is ruined and cannot be fixed.

I purchased KitchenAid stainless dishwasher in 2007. The hidden control panel on top stopped working in 2009. The technician replaced it (all the lights were flashing on it and the machine wouldn't turn on). Less than a year later, the control panel is broken again. I would not recommend this dishwasher. It costs a couple hundred to repair the first time, I don't see the point of paying to repair the same control panel yet again.

We bought KitchenAid dishwasher (model # KUDP021RBS2) in August 2006. Several minor complaints: side clips fell off and melted, knife holder broke, and we had to replace clips that hold a rack. However, the motor caught fire last week. I went to bed with the dishwasher on and woke the next morning to a funny smell in the kitchen (electrical smell). The dishwasher was full of water and dirty dishes. Smoke/flame marks on the vent of the control panel; scorch mark (or water) on the side of the counter where the machine is installed. Side panel of counter is damaged. Dishwasher "can" be repaired. Motor is burnt out and the control panel and harness need to be replaced. It scared the living daylights out of me to think that my family was sleeping through what could have been a very serious fire.

We purchased our KitchenAid dishwasher (model KUDS01FLSS3) in 2004. Until yesterday the only problem we had was the door popping open during the cycle. Yesterday, I turned the dishwasher on and within a few minutes it started making terrible noises like something cracking. Then smoke was coming out of the door and there was a strong burning smell. The service technician who inspected the dishwasher today said that the control panel needed to be replaced and also the wiring harness had burned. He suggested I contact KitchenAid as he had heard that there had been a recall of KitchenAid dishwasher.

I purchased a KitchenAid dishwasher, model KUDS40FVPSA. They originally sent me the wrong dishwasher that was returned with no problem. Finally, after a few more days, the right one was delivered. It was installed a day or two later. I used it twice, a rinse and a full wash. The third time, on a Saturday, it stopped with water inside. They refused to exchange. Manufacturer was no help either.

My KitchenAid dishwasher (Model KUDK03ITBL2) was installed on 1/12/08. To date, I have had the repairman here 5 times. The computer has been replaced twice, the first time was on 4/28/08. On April 30, 2010, the dishwasher was not working at all. The tech said that the computer was confused, but made no repair. He pushed a few buttons and it started to work. I subsequently tried to put the dishes through and it did not work at all. I again had the repairman here on May 7, 2010. He, at that time, replaced the computer for the second time.

My $1,000 dishwasher, bought 4 years ago, made a loud noise and the door fell down. I called KitchenAid and they told me it would be covered by my warranty and arranged for a service call. Serviceman shows up and tell me it will cost $178.98 to repair. I told him KA said it was covered. He called and they told him no, only the inner door was covered. I called Customer Service and they told me that it was not covered and I was told it would not be covered. That was a lie. I asked the repairman about the parts that were being replaced and was told that the plastic piece that broke was now redesigned to make it stronger and the rope cable was also made stronger.

I redid my kitchen in 2005 and spent over $1,000 for a Kitchen Aid Dishwasher. I used it less than once a week. The control panel is shot per the service man and the door counterweight is also broken. $600 to fix. The management at KA should be put in jail. From this point on, KA is junk in my book.

I purchased KitchenAid Dishwasher back in the summer of 2007. I could count the number of times I actually could use my new dishwasher on my hands the first 2 years because of all the problems. Circuit board had to be replaced numerous times. The dishwasher popped open during cycle and had that part replaced. The soap dispenser would stick (it happen twice). I had purchased the extended warranty and have decided to now drop because it was getting too expensive and the service techs never showed when they were supposed to or never fixed the problem correctly the first time. Now, 8 months later since last service call, the dishwasher door is popping open during cycles (again). This is the worst product that we ever bought.

I'm shocked when I started to read the complaints about KitchenAid Dishwashers. The reason I wanted to see what other people thought about them was because I got mine a few months ago and it doesn't clean my dishes the way my old GE did. I never had to worry about a dirty dish coming out of the dishwasher until I bought this beautiful SS (KUDE70FSS 2) Now I'm worried about all the other complaints I'm reading about. I'm worried about the moisture, fire, rust and on and on! I was told to use finish and I do but still some dirty dishes or silverware. I never overload. Don't know what to do. Very unhappy (I make sure I rinse everything before putting it into my dishwasher).

In 2007, I decided to replace my Kenmore dishwasher that was approximately 24 years old. I did research and found that KitchenAid was rated high by Consumer Reports and bought KitchenAid with the metal tub and had Lowe's install it. It has never cleaned my dishes well. I tried several detergents and continue to have the same problem with the dishes not being clean and soap being left on dishes near the soap dispenser. I always have to rewash my dishes by hand and now only use the dishwasher to hold dirty dishes until I am ready to wash them by hand. This has been a big expense for a worthless product, a lot of money paid for an inferior product.

I bought a top of the line stainless steel dishwasher. It doesn’t clean dishes well, runs forever and brown slime builds up at various places in the dishwasher. I’ve cleaned with baking soda and vinegar, boiling water and scrub brush. A month later, it’s back to slime and smell. The heater coil was faulty and under warranty. The replacement was half the cost of the machine in labor, and worked for 6 months at most. Back to slime again. All this for a 5-year-old machine. KitchenAid used to be a well-respected brand. I would never buy their products again. They're huge disappointment.

We bought a KitchenAid dishwasher KUDS01FL a few years ago thinking that we were splurging for the best - Ha! It has never washed well, is noisy, and I cannot close the soap dispenser as it stays stuck closed. The worst is that something happened to the hinges of the door and, rather than lowering normally, it now drops open with a huge thud and is extremely heavy. You have to be really careful with it. Also, you have to stay in the room while it is running because sometimes the door unexpectedly drops open with a thud while it is running.

I purchased a dishwasher based on the rebates it offered. One offer by an outside company (NECO) went fine, while the rebate offered by KitchenAid required 3 submissions of the same information (the last two to an address they gave me) that they claimed they never received. They kept telling me it would take so many weeks to process once received then finally claimed that the offer was closed by the time all the waiting time passed. They did not try to email or call (both information on the rebate application) to say there were any problems. I am certain that they stalled the process until it was too late. I lost the $75.00 installation reimbursement rebate.

The door hinges just broke the door fell down hard now it is very hard to close the door at all. The logo on the top shelf prevents one from putting in dishes without opening the door all the way. Poor way to advertise. Looking for the door hinge parts and hoping my handy man can fix the door. Appliance men are very expensive.

I bought a KitchenAid dishwasher in 2005 after renovating our kitchen. It has never worked well. In the first year, the control panel had to be replaced. This happened in additional two times! The upper dish rack is rusted on the ends and literally falling apart. Two days ago, the door hinges went and the door falls down with a thud each time. Last night, the control panel is not working again, and I'm stuck with dirty dishes, a broken dishwasher and a headache! I'm tired of putting money into this product. It's terrible!

I purchased a KitchenAid Dishwasher in 2004 when we had our kitchen redone. Now, the upper rack prongs are rusting and falling off. I contacted KitchenAid and was told they had no recalls on this model (KUD101DLWH0) and gave me a website where I could order another rack (for almost $300). I don't think I should have to pay for their crummy parts when I think this dishwasher should have lasted me more than 6 years. I had a GE Potscrubber for almost 20 years and the only reason I got rid of it was because it was coppertone colored and I needed a white one. I should have painted the door.

Problem: KitchenAid dishwasher fires.Product design/defect causes predictable opportunity for control circuit board failure leading to fire.

When we built our new home in November 2004, we thought we were buying a quality dishwasher with the KitchenAid name. I believe we spent nearly $900 on this. Our model KUDSO1IL Series has been nothing but a money pit. I have installed a new water pump, circuit board, chopper assembly, and float switch. When the circuit board went out, it sparked and stunk up the entire house. The clips holding the upper swing racks in place have all but fallen apart, becoming brittle and breaking. The door is very loud and needs constant maintenance, and will probably fall off next. It has never cleaned properly, and we have tried all types of detergents, rinse aids, and etc. These are poor quality and I would never buy one of these again!

We purchased an $1,100 stainless steel Kitchenaid model KUDS01FLSS0 dishwasher from a local store as part of a major kitchen remodel in 2003.During this time, we have replaced the pulley ropes for the door, the door gasket, the door latch twice, and now it won't turn on at all. This machine has cost us about $500 in repairs and major downtime.

Due to tornado damage, we replaced our KitchenAid appliances with new ones in 1999. The dishwasher boards (Model KUDS24SEBL3) have been replaced twice, costing in the $400 range. Now, although the dishwasher has a stainless steel tub, which should last forever, the plastic housing for the screws that connect the front console to the unit has broken off. The repairman said they break because of the heat generated by the dishwasher, and so the screws have no housing to accept them. So I'm sitting here holding the screws, which can no longer be screwed into the console.

We purchased all KitchenAid appliances for a major remodel in 2004. We chose dishwasher model KUD101FLSS1 and like so many others on this site, have nothing good to say about it. To date, we have had 9 service calls, most out of pocket. We have replaced the entire control panel twice, the door springs twice, other odds and ends and now our tenants have called today reporting the door latch has failed. I have called the company numerous times and gotten nothing but indifference and attitude. My husband and I have many properties and remodel many others as well but I have never bought KitchenAid again and I never will. I have warned many people of the poor quality and urge you too as well!

KitchenAid dishwasher could have burned my house down. It is a fire hazard and could end up seriously injuring someone. It should be recalled. Model is KUD01-1 series. Please investigate. The dishwasher over-heated panel without tripping the circuit breaker.

This dishwasher leaves an odor (fishy smell) on the dishes and glasses. I've tried running vinegar and cleaners designed for dishwashers and nothing works. It's awful. I had a KitchenAid previously and it was fantastic. The only reason we changed it was because we remodeled the kitchen. This Asko is an absolute piece of trash. I hate it.

In February of 2007, we purchased a KitchenAid Dishwasher, and it was installed by Sears. Unfortunately they did not follow the installation instructions from KitchenAid and did not add the moisture barrier. The installer claims that the provided moisture barrier does not stick to existing countertops and is a simple piece of silver tape. In the 22 months of use, it has slowly and quietly rotted the countertop from the bottom up. Since we could not see this happening, we had no idea until October of 2009, when the top of the formica started to split from the base. I took a look underneath and it had rotted the screws out of the countertop base as well as flaked the composite wood so that it could fall into the vent. I duct taped the area so that the particle board could not fall into the dishwasher and we stopped using it.

I do not have a complaint but I thought I could tell you my story. I bought a KitchenAid Dishwasher from Mr. *** in December of 1969. I have never had it repaired, in all these years, and it still runs perfectly. I have tried to tell someone who manufactures them now, to no avail. I know from what I have read here, that this is not the norm. However, this is the Gospel truth and I wanted to tell someone who still makes them. It is louder than the ones they make now, however mine makes the same sound it always did.

Dishwasher (KitchenAid) model #KUDH03DTSS2 still under warranty, purchased on July 13, 2009 and delivered to my house on July 28, 2009. It is used less than 10 times (hood up on Oct.), very new. I reported on Dec. 3, 2009 a water leakage, dishes sometimes do not dry, soap dispenser sometimes do not open. But until today, Jan. 13, 2010, they still cannot fix it. The reason is that the parts are on backorder. I still do not know when will they have the parts. I required exchange for another one but they refused. The reason is that the warranty is to fix the problem and not exchange. They said I need to wait until the parts are available. I cannot use it for more than 40 days already, still waiting for the backorder parts. It is very unfair to the consumer. That dishwasher doesn't only have one problem, it is a piece of lemon. I recommend to change into another one.

In May of 2006 I purchased a new KitchenAid dishwasher, replacing an older, HOBART-made KitchenAid model (that one did an excellent job of cleaning) for their top-of-the-line Superba model. What a pile of junk; filthy dishes with the normal wash cycle, the "culinary rack" is a joke. It actually impedes water spray from the top of the tub down to the upper rack. After numerous complaints and service calls, the unit was replaced, but this one is identical in every bad way. I finally removed the "culinary rack" and then I retrofitted the upper wash arm with another Whirlpool-made wash arm from a Kenmore Elite dishwasher. I now get much cleaner dishes, but still not up to my standards.

I purchased a high end stainless steel KitchenAid dishwasher back in late 2005, model no. KUDIO1FLSS2. This dishwasher has been the biggest disappointment. I had a kitchen fire back in 2005 and was trying to decide if I should get a KitchenAid or a Bosch dishwasher. Seems I made the wrong choice. The dishes never come clean no matter how many times I run the dishwasher. The soap never rinses out of the soap dispenser. The plastic door hinges snapped long ago, bringing the door down with such a force. I'm surprised the door didn't break off. Heating element doesn't seem to be working anymore. No warranty. It's the worst dishwasher ever. It cost too much to try and get it fixed. I give up. I'm going to buy a new dishwasher tomorrow. Don't buy if it's KitchenAid.

I have KitchenAid appliances which were new as of 2003 renovation. By 2009 the door to the oven and the door to the dishwasher both fell off. Of course they are out of the limited warranty. We need to buy new appliances now before these doors (which are heavy) fall on the head of one of my children.

I purchased a supposedly high-end and very expensive KitchenAid dishwasher (KUDS01FLSS) at the end of 2007. Soon after, I ridded my whole kitchen and purchased the matching Architect series refrigerator, double oven, and warming drawer. They have been ok so far, but the dishwasher has been nothing but trouble.

I purchased a Kitchenaid dishwasher Model#KUDS02FRSS2. I thought it would be the best. I have replaced the washer pump and motor at my own expense because the warranty was up. As with all the other complaints I constantly have to rewash my dishes. They don't sit for days at a time. We eat and they get washed. In some areas of the dishes I believe the water doesn't even touch the plate. I tend to place less dishes in than it will fit.

I purchased a KitchenAid dishwasher, as it was said to be the superior make. And in the first few months, we had the repairman out several times. First two times, the manufacturer had left gaps when manufacturing the upper and lower racks. Third repair call was because dishes were etched with a greyish film and dried food was in all the cups, glasses and bowls. We were told to turn up the hot water and use vinegar as a rinse additive. We've always run the hot water beforehand, and turning up the water tank really didn't help. Four years later we have rewashed many dishes and have had to check all glasses for food. Many times we wondered why we had a KitchenAid dishwasher at all. It never got any load completely clean.

Read the previous post re the dishwasher door spring issue. This link failure is evidently quite common in late-model KitchenAid DW's that KA redesigned this part. New part number is "8194001 Link DW." KA would not warrant this part but it was like $10. If you are capable of installing a DW, you will be able to install this part yourself. My DW is Model KUDP01FLSS3.

We installed a KitchenAid dishwasher model KUDSO2FRSS1, serial #FT0517501 in March 2006. When it operated, its overall performance was only fair. Around November 15, 2009, the control strip ceased accepting operating commands, returning only random various flashing lights from the stages. A call to the 800 number put us in touch with the local authorized repair people for an initial call charge of $129, since we did not have the extended warranty. It was determined that the control strip needed replacement and this part was under warranty. The new control strip failed immediately, and a second one was expressed to us in two days. Fine, so far.

I have had several problems with my KitchenAid dishwasher model KUDP01FLSS3. One of the plastic and string connectors that counterbalance the door weight broke, and the door crashed down. Luckily, no one was injured. I bought new parts and replaced both string connectors. So far they have been okay. I also have had a problem with the rinse agent dispenser. It has started to leak and has caused suds to collect in the machine. I removed the dispenser and cleaned it out and re-installed it. I will not be using the rinse agent dispenser again. I traced the problem to a deformed gasket in the cover. It is not available separately. KithchenAId now sells a new dispenser unit for about $80. Ugh! KitchenAid used to be high quality, no more.

I thought KitchenAid represented a quality and reliable product. I was very wrong. I bought my dishwasher two years ago. After 16 to 18 months, the control panel had to be replaced at my huge expense. Well, once again, the control panel will have to be replaced one week before Christmas. The real point though is that KitchenAid is a shoddy piece of junk. It's a shame that fact is not advertised more frequently. I'm very disappointed.

We have a KitchenAid KUDR01TJ dishwasher. Last week, a burning smell was noticed by my wife. I assumed it was something on the heating element. The next use, the smell was still there. Then the dishwasher made a horrible smell, and we stopped the unit. It wouldn't power up after that. I opened it up and discovered the control board was charred and the wiring harness connector was melted. This could have caused a serious fire if we weren't home at the time. I called KitchenAid and they said it was out of warranty. I'm considering contacting the the CPSC (cpsc.gov) to report this a hazard for recall.

My new KitchenAid Dishwasher (model # KUDKO3ITWH3) does not drain water. The troubleshooting area in Owner's Manual does not help. The appliance was purchased in 2008 at HHGregg, along with Amana french door fridge. Maybe I should pull the new one out and reinstall my 16 year old KitchenAid dishwasher instead. I never had a problem with that model. Now I have to manually wash the dishes after four days of no dishwasher and it's a waste of time.

I purchased a high end stainless steel KitchenAid dishwasher (model KUDK03CTSS2) approximately 2 years ago. Since then I have had nothing but problems. It will not get the dishes clean nor dry them. I have had it serviced twice and the water inlet valve was replaced when it was 6 months old. I was told that I had dirty water clogging the water inlet valve screen, so I put a cartridge filter on the water line just before the dishwasher in addition to a whole house filter on the line coming in from outside. The problem solved for about a month. This is the biggest piece of junk I have ever bought. I will never buy another KitchenAid product again. I spent for two service calls amounting to $150.00 each. The water inlet valve was for $40.00. The cartridge filter system costs $50.00. My headaches and frustration - these are priceless.

My KitchenAid dishwasher's door broke and fell onto my leg. The hinge mechanism that provides resistance when opening gave way. It is model KUDP01IL and was purchased from Sears in 2005. I have a 10-inch gash on my left shin.

I purchased a KitchenAid D/W Model No KUDSO1FLSS5 in January 2005 and have struggled with it for the past 2 years (warranty expired). There was a noticeable degradation in cleaning/rinsing of dishes/glasses. Also, etching of glasses was ridiculous. The nylon cable for the door support has broken twice (bruised shins first time). I replaced both sides last time. The control panel failed and the unit would not shut off. I needed to flip house breaker. The panel was replaced, but it recently shorted out and has melted the harness and circuit boards. It could have resulted in fire if the unit was unattended.

We purchased a KitchenAid "package" at BrandsMart in 2005. Since then the door on the microwave sprung, the ice maker broke and I haven't used my dishwasher in over a year because no one can fix it. When the water started to fill, it made a very loud grinding noise. Yep you guessed it, the warranty and extended warranty were up. I have to pay a service call when someone came out to look at it. My husband fixed the door on the dishwasher which sprung and which was also cutting my shin. I would like to know if anyone else has had the same problem. I will never purchase a KitchenAid appliance again. I have a Frigidaire in my vacation home and wish I had it here.

I have had a "top of the line" KitchenAid dishwasher for eight years. There have been several problems with it for the last eight years. The main complaint is water leaking all over the hardwood floor and ruining the floor finish. Several weeks ago, we discovered that two screws were missing; therefore, the dishes were not getting clean. Repaired that & now it is leaking water again. The repairperson has been here three times. Also, the insulation has fallen off the bottom of the tube & it is very noisy. The main reason for buying this model was it was supposed to be very quiet. I will never buy another KitchenAid product. I have been very disappointed as I have had my KitchenAid mixer for over 20 years & love it. I also have a KitchenAid oven, microwave oven & ice maker. Both the oven & ice maker have needed repairs.

It’s pretty much the same as the other KitchenAid dishwasher complaints. I bought it in May 2005 and am finally giving up on in November 2009. I have probably paid as much in repair bills as the original unit cost, too afraid to add it up; not to mention the emotional and verbal abuse received by husband for buying "that junker". I also have a KitchenAid refrigerator (at the same time) that has had an ice maker replaced and a crisper door that keeps breaking. I’m not sure what's worse; incompetent repairmen, worthless customer service or badly built appliances. I bought it at Sears and would really like to drag it behind my truck down Main Street, dump it in front of the store and send the video to KitchenAid. Thanks for your time.

We had our new KitchenAid dishwasher for 5 years. We have had major repairs on it four times. The total of these repairs almost total's the cost of the dishwasher when we bought it! What has prompted me to write today is yet another brake down this morning, which will be the 5th problem in 5 years. So far, we have had; (1) two electrical issues that were quite expensive (panel related), (2) the heating element snapped for no apparent reason other than being faulty (took weeks to get the part in) and (3) dishwasher stopped draining, and today's issue is that it just failed to start even though the lights were all on!

I purchased a new KitchenAid dishwasher in 2006. I’m not sure of the model number but the fuse and the circuit panel have gone out numerous times. I called the company and they said it might take up to 3 weeks for this to be repaired. It would cost about $150. Three weeks without a DW, I’m thinking about just getting a new one but would never purchase another KitchenAid product again. Customer service said they would give me 15 percent off a new model. Anyone can get 15 percent off just by asking, no thanks KA.

We recently bought a new home that came equipped with beautiful new stainless steel appliances all by KitchenAid. We were very happy with the quality and performance of our appliances until yesterday when the faulty wiring in our dishwasher almost burnt our house down. I turned the dishwasher on before I left to take my children to school. When I arrived home an hour later, the house was filled with the smell of an electrical fire. It was coming from the dishwasher. The dishwasher was still running and would not shut off. I had to turn it off from the breaker. Needless to say, I was very frightened. I would have normally been at work at this time but had chosen to work from home that day. Thank goodness! We alternatively run our dishwasher at night before we go to bed. I thank God that this was not the case as I can only imagine the potential tragedy that may have occurred.

We have an about 5-year-old KitchenAid dishwasher and about year ago, the plastic clip attached to the nylon string broke sending my two-year-old to the floor. Luckily, I managed to cushion the fall. About 4 months ago, the normal wash cycle stopped draining water and now none do. I have checked the drain hose and motor prop and found it to be okay. I think it's the control module. I was searching the net to find answers to my problem and found this page, to my disbelief that so many people have problems with this pricey dishwasher. I think it's time to trash this unit before it gets too pricey and dangerous to my family and me. I, too, will tell my friends and family to stay away from KitchenAid / Whirlpool brands

KitchenAid Stainless Steel Dishwasher, top-of-the-line (expensive) KUDS02SRSS0 Model type 577-0 was purchased exactly 3 years ago on September 8, 2006. There are the same problems listed with other people on this page - door balance linkage and lanyard snapped, both sides nearly broke my leg as it crashed down. It's very heavy. Trying to get parts - it's expensive shipping more than parts. Why would someone put cheap plastic part on something that will get much human activity naturally opening and closing machine to unload and load. It never has held soap or gel well either as listed by others. I tried natural soaps, liquid, back to Cascade, etc. It doesn't work and the plastic soap door sticks won't always open when running a load. Why use plastic in a $1800-dishwasher? I don't get it. I know they want to make money on parts but this is ridiculous and dangerous. I am surprised the people listed have not written to their respective Attorney Generals of their states. I am going to here in AZ.

I bought two high-end KitchenAid Superba dishwashers for our new house 5 years ago. I have had nothing but problems with them ever since. Three months after installation, we had to have both motors replaced. The clips that hold the upper drawer in the higher position broke after a year, and the spinning water dispenser on the top fell off on one of them. They have leaked many times, and my dishes never come out clean. I have to pre-wash them if I don't want the glasses to come out with grunge all over the insides (very embarrassing when you offer a guest a drink and have to check all the glasses to find a clean one).

When we remodeled our kitchen about seven years ago, I purchased all higher end appliances for my kitchen. I initially wanted a Bosch dishwasher as it was one of the best dishwashers out there. But since I have had very bad experiences with dishwashers in the past, I figured I'll pay more for the KitchenAid SS dishwasher, their top of the line integrated one. Within three years, the door came crashing down on my leg because the spring that everyone is coming about must have broken. I see that I'm not the only one with the problem! It still works but every time I open the door, it squeaks and I have to lower the door down so it doesn't crash. I'm just waiting for one of the other problems to arise then I'm definitely changing it to the Bosch I originally wanted. From all these comments I've read, I'm never going to order a KitchenAid appliance again.

Like all the complaints on this page, my dishwasher door has become extremely dangerous. I have 4 small kids and pets. The door will just come unlatched and crash down with such force that it could seriously hurt someone. My dishwasher is elevated about 12 inches off the floor which makes it even more dangerous and it has a cabinet facing on it that makes it very heavy. We have repaired the pulleys 3 times since 2007, ordering new ones or putting them back on after they popped off. This last time they broke, the door crashed down while the dishwasher was running and the entire right side of the seal at the bottom broke off. This problem needs to be addressed by KitchenAid. Someone is going to get seriously hurt!

I purchased the KitchenAid dishwasher (Model: #KUD102FRSSO) for my new home on 10/06. The door has been creaking so I used some WD-40 thinking it was a dry hinge. However, yesterday, the door came open with a fury and was so heavy it almost took off my external fixator device on my right broken arm! It came falling to the end of its hinge. It has no resistance to the open movement. I see now on the numerous complaints that this is a common malfunction of this model. It doesn't sound so hopeful that KitchenAid will be of any assistance at this point but I am going to try to figure it out.

I purchased KitchenAid Dishwasher KUDP021RBL3 in July 2007. After less than 2 years, the switch lights started blinking. For a little while, the machine still worked but now it stopped working. I checked online and there seems to be a lot of complaints about the electrical shorts on the control panel for their dishwashers. I rarely use the machine. I may have used it for 12 or 13 times over the 2 years period. I called the warranty help line but they refused to fix the machine under warranty. This is the first time I'm paying extra to get a brand name like KitchenAid. I understand that the 1 year warranty has expired but I never expected their product to crap out this quickly. I also read quite a bit of complaints about their dishwashers on the net. So, buyer be warned. You are not getting what you paid for.

I thought I had bought the lemons. I have had problems with all 4 of my KitchenAid appliances, which I bought in 2004. Most recently, on Thursday, my Dishwasher door KUDP01FLSS1 came crashing down when I opened the door to unload the dishes. Thankfully, I was in front of the door to stop it from rocketing down, rather than my dog. If Luke was in front of it, he would have been a goner! This dishwasher has caused me nothing but grief. I've had it serviced a total of 7 times. I've had the fuse replaced 5 times and the control pad replaced twice. The last fuse replacement and control pad replacement was in January 2009.

I have had my dishwasher and trash compactor for two months. The dishwasher died after using it no more than 10 times and my trash compactor shakes violently after trying to use it. I am so upset over all of it as I have always had great products from KitchenAid, and these are terrible. I have not been able to use my dishwasher for two weeks, nor my trash compactor, as I live in a small town and no one services anything.

We purchased KitchenAid dishwasher, model KUDSO2FRWH, in Oct 2005. Last week, the mechanism and/or spring that controls the door hinge made a loud noise and the door came crashing down and just missed my leg. I am grateful that my grandchildren were not here at that time. I contacted the manufacturer and was told the warranty has expired and we would have to incur the cost to repair the door. After reading the same complaints that we have, I believe the company should be responsible and replace or repair the dishwasher. The plastic mechanism that is used to control the door, which is very heavy, was not disclosed at the time time of purchase. I understand that other manufacturers use metal/steel pulleys on their dishwasher doors. Why didn't KitchenAid do the same? They are supposed to be a reputable manufacturer that stands behind their product!

I own a KitchenAid dishwasher. Last night, the mechanism that controls the door hinge failed and the door came crashing down, nearly injuring my leg. Thankfully, there were no small children or pets under the door at the time as the weight of the door could have knocked them unconscious. I contacted KitchenAid this morning to check into a repair. I was told this was not covered under warranty. I then asked about a recall after reading numerous complaints about the very same thing happening to many consumers, like myself. I was told no such problem had been reported according to their records.

I bought a KitchenAid dishwasher 3 years ago and I have had so many problems and service calls. Now that it isn't under warranty, I have had to pay for the last service call. Now, today the cable on the door broke, and when it fell it hurt my hand. After reading all the customer complaints, this seems to be an on-going problem. Why don't they design it differently? I am a single mom and I can’t be paying for service calls all the time. I bought a KitchenAid because I thought they were a good brand. I had a Bosch on hold and changed my mind at the last minute. This is one of the biggest mistakes I have made in buying all my appliances throughout the past years. All my friends have Bosch or Miele. I try to buy North American to support our businesses, but I will think twice next time.

We have had the KitchenAid dishwasher for two years. Six months ago, the door hinge broke, causing damage to my wife's wrist as she tried to catch the falling door. Based on my research, this is a known design defect. Given the number of complaints online, I am wondering if there wouldn't be a lawyer interested in helping us all file a class action suit. So much for buying American. We're ready to invest in a Bosch.

KitchenAid Dishwasher (KUDS01FLSS0), same story as others on this page, the nylon cord holding the door hinge broke, for a second time. Thanks to the information here I will: 1) request a refund from KitchenAid for expenses for first repair, and 2) buy a different brand washer, rather than spend another $250 to have it repaired.

We purchased a new SS KitchenAid dishwasher and have horrible problems with the Finish gelpacs and tablet detergent not dissolving. We have turned up the water temp, run it on super hot, and run the water for several minutes before turning the dishwasher on; and it still does not dissolve. I have to run the dishwasher 4 times, and then, there was such a bad film on all the dishes and silverware that I have to use Glisten to clean it up. Then I have to hand soak and wash the silverware as you can't use Glisten on silverware. We are very disappointed with this dishwasher and with the Finish dishwasher gelpacs and tablets. We are at our wit's end about what to do.

It's obvious that the cables that hold the doors to KitchenAid dishwashers are completely faulty, after reading several complaints of this problem for the month of June 2009 alone! Our 3-year-old KitchenAid dishwasher had the cables replaced three months ago, and the replacement cables broke again last week. Nothing is covered under the original warranty and the replacement parts only have a 90-day warranty (we were at day 89), so the company that made the repair is honoring the warranty, but the parts are likely to fail again because the cable is nylon with a plastic part covering it that seems to be the cause of wearing down the cable (according to our repair company who confirmed the problem is rampant). In fact when they went to pick up the replacement cables today, there weren't any left in the store because they are going like hotcakes... I wonder why?!

We purchased a top of the line KitchenAid dishwasher for our newly constructed home. At 15 months old, the motor quits. They warranty the motor, but the labor will be $180. Labor is only one year. How can this be a quality product?

Our Kitchen-Aid Dishwasher purchased in 2004, is leaving scary looking film and particles all over our dishes. I've tried running the hot water longer, changing soaps, vinegar, etc. to no avail. I called Kitchen-Aid who sent out their service company, paid them $128 for basically doing nothing, except, to try to sell me an extended warranty.

I have always owned Kitchen Aid appliances. I had a dishwasher for about 20 years and not one problem. So in 2005, when we were remodeling our house, we went to the local appliance store and purchased the all new KitchenAid appliances: dishwasher KUDS01FL556, refrigerator, microwave oven, warming drawer and oven. Fortunately, we did not purchase a KitchenAid range! We nave had nothing but trouble with the microwave, refrigerator, and dishwasher. We too have had an issue with the dishwasher door as it came crashing down and injured my leg. The motor on the microwave had to be replaced. Our ice machine in the refrigerator went out within six months but the topper is our dishwasher. We have had to have four service calls on it and yesterday, it went out again! The control panel keeps going out. When we have the technicians come out then, they don't have the parts. When the parts come in, a different technician comes out and disagrees with the diagnosis of the first technician. It is ridiculous! We also have issues with the filmy, streaky glasses in our dishwasher. I thought it was how I was loading it, etc.

I purchased a KitchenAid dishwasher in 1903 at a cost of $887. Since then, the link door balance, a poorly designed part made from a piece of string with pieces of plastic at both ends of the string, has failed three times. When the link door balance fails, the door of the dishwasher comes crashing down and can cause an accident. In my case, the door scraped my leg.

We purchased our KitchenAid dishwasher model number KUD101FLSS in April of 2004. Since that time, we have had no less than 15 service calls on the appliance. We are now at wits end. The digital panel was replaced in April of this year and today, has decided that it requires replacing a second time. KitchenAid's customer service team is absolutely useless. The only thing they are anxious to do is to get off the telephone without having to schedule an appointment.

The door on my 4 yr old KitchenAid built-in dishwasher broke the other day. The door came crashing down injuring my wife's leg, leaving it with a big bruise and a scrape. It was very scary as the broken parts act to counter-lever the weight of the door, making it seem less heavy. When it broke, there was a loud bang and the door slammed open with a surprising amount of force. I was able to "Mickey Mouse" it together, but I don't think it will last long.

Our KitchenAid dishwasher, model KUDSOIFSSI, is about five years old. I will never buy another KitchenAid. The door cables broke in January 2008 and have just broken again. That's a $250 repair bill each time. The pump had to be replaced two years ago and and the door latch failed. My advice to anyone considering a KitchenAid dishwasher is to buy a Bosch. I'm going to cut my losses and do just that.

I purchased a SS KitchenAid, high dollar dishwasher about 18 months ago. We have tried every detergent on the market, nothing dissolves. The service tech says to turn the water heater up. It is set on 120 degrees. The Dept. of Energy states a washer that has the optional heater should be set on 110 degrees. I set, as an experiment, at 130 and it still does not dissolve the detergent.

I just called the KitchenAid 800 number since I also had my dishwasher door come crashing down twice in 6 years. The dishwasher now does not even work. I was told repeatedly by the person who answers the phone that they have never had a single complaint about their doors crashing down. They are completely unaware of such a problem. I am the first person to ever complain. This company has lost all credibility. They deserve a major lawsuit!