KitchenAid Dishwashers Reviews

I called KitchenAid regarding my dishwasher purchased in 2007, Model#KUDP02FRBL4, because the door won't latch and pops open as soon as you close it. I had one of their recommended technicians come out last year to repair this same problem. The technician charged us $100 for the service call. He bent the old latch so that it would work and sold us a new latch for $10.

I purchased KitchenAid KUDK03FTSSO dishwasher. The dishwasher leaks out the left side of the door. Repeated repair costs have totaled more than $400. The warped bamboo floor will cost even more to replace. KitchenAid has been condescending and unresponsive.

I have a KitchenAid SS dishwasher model KUDM03FSS2 that has not cleaned the dishes well since we purchased it 3 years ago. I have tried every soap and rinse agent on the market with no luck. Our old dishwasher (an Inglis 20 years old) worked fine until the racks rusted out. I thought we bought a quality product. I haven't had the problem of the door cable or the control board burning up, but when I checked for the water damage on the wood cabinet on the left side as mentioned earlier by Becky, my panel is bulging from steam/water vapor soaking the panel. I am not sure what to do at this point, it sounds like customer service is pathetic to deal with. I will probably need to repair it myself.

I have had this high end Kitchenaid dishwasher that is 15 months old and has had major service 3 times. The first 2 times it was out of service from 2-4 weeks due to having to wait for the manufacturer taking forever to send parts, then waiting on the service tech. This last one, it of course was out of warranty, and this is the second control panel since we have owned this item.

My KitchenAid dishwasher KUDS03FTWH2 has never really gotten our dishes clean especially in the top tray. So we only wash in the bottom tray. I took the top rotary spray mechanism off the sliding upper rack and took it outside where I fit a garden hose to it to see how well it spun and how much water it pushed out. It barely rotated even though it is very smooth to turn by hand and the water coming out of the holes was about three inches high.

I remodeled my kitchen and bought all new top of the line KitchenAid stainless steel appliances. The dishwasher costs $100. I have had nothing but problems with it since it was installed. It does not clean. It has left soap scum on my dishes, glassware and plastic utensils that will not come off. I called KitchenAid at least 3 times. I was told to change the dishwasher detergents, use vinegar and a finishing rise but none of these works. I have used ever dishwasher detergent and finishing rinse on the market. I have had repairmen out to my house 3 times in the year that I have owned the machine.

I had five service calls on my KitchenAid dishwasher beginning one week before the warranty expired. Eventually, I was offered an exchange for an additional $113 which I paid. I was then rescheduled two times after the appointment times had elapsed, before the delivery was made. The installation was poor due to the low quality installers hired by Whirlpool and additional installer returned to reinstall.

I am not naming the business that I purchased from, yet. The KitchenAid dishwasher, purchased in Aug., leaves grime and dirt on the bottom of the dishwasher. I have had their serviceman out 2 times. They have been told by KitchenAid to say that it is the fault of no phosphates in soap. This is not the case. The $800 dishwasher does not clean.

I am very satisfied with all the KitchenAid products that I have purchased. Recently (10-6-2010), I had a technician out to replace the motor assembly (part no. 8534942) because the clean light was flashing and the dishwasher would not work. While he was here, he replaced the door (tub), seal gasket (redesigned gasket). It was worn and had a small tear. After I waited the required time recommended by the technician and by Whirlpool, I attempted to use my dishwasher.

I bought a kitchen aid dishwasher and the levelers or legs on the bottom of the dishwasher need to be in the lowest position for the door to close easily. But that doesn't work for my situation because I need it raised up a bit to secure it to my countertop. I did have a technician out to the house and he said this is just the way it is. Maybe in time it will be easier for you when the casket rubber were in. What a way to close the door.

We own a 4 1/2-year-old KitchenAid dishwasher model KUDI01DL which is again requiring another service call, the 3rd time. This dishwasher on it's first service call in 2007 required a new control pad unit which became completely inoperative. Another service call, approximately 1 year later, was required as a result of continual intermittent power problems. The service rep found that there was no nut and washer on the main AC hot power post causing the line to come off the post and make intermittent contact. Now, 2010, the dishwasher is making a horrible noise similar to an outboard motor running at full power. The noise is so loud that you cannot converse when standing near the unit.

Dirty Rinse water collects in a void under the door (this void is a design flaw, a space which allows the steam to vent up and outside the front of the dishwasher). The steam travels through a grill in the bottom of the door. Because the dirty water collects in the void area, it sits and is never drained out of the dishwasher. The water becomes a black jell-like substance. Black mold is evident in the steam vent and every crevasse within the dishwasher. Kitchenaid repairmen only suggest periodic rinsing with vinegar and baking soda. The problem recurs because the void area is a permanent feature. Phone calls and emails go unanswered to Kitchenaid.

I purchased a KitchenAid built-in dishwasher (model KUDT03FTSS3) last summer of 2009. After 14 months, the electrical control panel stopped working (no power at all). Although the electrical control panel is still under an internal parts warranty, I was informed that no repair service could be offered since the actual warranty has expired by two months.

I remodeled my kitchen and I purchased all top of the line Kitchenaide appliances. The first year that I had my stainless steel, digital, Kitchenaide dishwasher, I had at least three service calls. I had to replace the keypad the first year and the dishwasher has never cleaned my dishes properly. I thought it was just me until I read the reviews today. My dishwasher stopped working after the second year. It is just sitting in my newly remodeled kitchen collecting dust.

Dishes have a "sandy" feel to them after washing. Also a residue is left on the dishes and glasses that does not come off

I am relieved to read that I am not the only one who is having quality issues, lack of customer service and a complete failure on the part of Kitchen Aid to acknowledge, let alone take any responsibility for a poor quality product. I have had my Kitchen Aid Dishwasher for only two years, I have had to make repair calls every three months beginning with the unit being only three months old, because it never did and apparently never will wash dishes. One very helpful sub-contracted repair person finally provided explanations that make sense and basically I am out $700 for something that was never designed properly to wash dishes.

I bought a new, top of the line Kitchen Aid dishwasher. The first thing that went wrong was the mounting brackets broke upon installation and the company refused to send replacements. I then noticed that the dishes weren't coming out clean. Again, the company said it was beyond their control. Now, less than three years later, the door won't stay latched and pops open and the cycles won't run.

KitchenAid Dish Washer stop working, repair man said he would have to replace the motor $400 to fix. He said throw it away and buy a new dish washer. He said he worked on three a month, poor quality product.

I purchased a top of the line kitchenAid dishwasher ($800+) and needed repairs three times in 1.5 years. Their own tag-line "Never have to pre-rinse dishes again" is true for the dishes, but terrible for the dishwasher. There is no filter system to prevent the gunk from getting into the machinery and breaking it. It doesn't matter if your dishes are clean if it breaks every six months. Save yourself hundreds of dollars and don't buy KitchenAid products! A complete and total rip-off. $300 in repair bills in less than 2 years.

I bought a brand new Kitchen-Aid stainless steel dishwasher (paid $1599.98), brought it home, set it up and it didn't work. I called the repair guy and was told that the motor wasn't working. I called Whirlpool and they said that they will get it fixed. I say I want a brand new dishwasher as that is what I paid for. They said that they will send me $75.00 as an act of "good faith." Are you kidding me? Oh and their act of "good faith" will expire in 10 days if I don't get back to them.

Purchased 2 drawer KitchenAid dishwasher March 18,2010. 2 weeks ago, lights went nuts on drawer top and I smelled electrical smoke. I opened the drawer and the blue lights burned my finger tips. Repairman finally came today after 2 wk delay. He says nothing is wrong. Sears repair guarantee says they can do nothing. It was not running at the time. Am afraid it will burn the house down so I am leaving it unplugged. $2,000 worth of dishwasher.

My kitchen aid dishwater gets used about 1 month per year as is a holiday home. It gets so hot, it scratches my silverware and burns my china. The silverware needs cleaning after each wash and is literally black with the burning. I have phoned kitchen aid and they say there is no recall on my top of the range dishwasher and that someone will come out to fix the problem at my expense. It has never ever been any use. It sends all my glassware cloudy. Does not clean the puts etc. Clean and I have tried every remedy out to solve this problem. Having lived with it for a while, I now dare not go out and leave it on. Or even go to bed and put it on. Any ideas anyone?

Spring or cable that holds my Kitchen Aid dishwasher door broke. I have hardly used it. I feel this is a default product of Kitchen Aid and they should fix this problem I have . Do you know if there's any resources out there to help me in getting this repaired by Kitchen aid?

July 24th 2010 was going out of the house with the boys when my youngest said he smelled something burning. Going into the kitchen black smoke was spewing from the upper right side of the control panel vent. Turning the dishwasher off did not stop the burning smoke, only turning off the circuit breaker downstairs did. Thank God we caught this or we might have lost our house! Our dishwasher was purchased in 2004, Superba model.

We bought an expensive $800-plus KitchenAid dishwasher about 3 years ago. We've had it repaired once or twice. The door pops open and won't stay shut during the cycle. I bought this brand thinking it was a "top of the line" and would last many, many years. What a piece of junk. I won't ever buy another KitchenAid product. We have to buy a new dishwasher and throw this one in a landfill, which is the last thing I want to do.

I bought a Stainless Steel Kitchen Aid dishwasher model KUDOLOILBS1 in 2007. We've had to repair it three times in 3.5 years. First the door wouldn't latch and the latch had to be replaced. Then the water heater failed and had to be replaced. Now the electronic panel in the top of the door has melted, the hard plastic casing that holds the panel has cracked into small pieces and the styrofoam that lines the door completely melted and fused to the door. The repair person I called to look at it kept asking, "Why did it get so hot?" That is a really good question.

We remodeled out kitchen and bought a KitchenAid refrigerator, model #KFCO22EVBL. It was less than a month after installation and the compressor went out! KitchenAid is not all it is thought to be. I will never buy KitchenAid again.

About four years ago, we bought an expensive KitchenAid Dishwasher for more than $800.00. I've had it repaired twice and now, the door pops open and won't stay shut during the cycle, not to mention that the entire configuration of the upper and lower baskets are horrible - nothing fits anywhere. What a piece of junk. I won't ever buy another one. We have to buy a new dishwasher and I'm out of about $300.00 for repairs.

I have called and tried to get technical help with resetting my dishwasher. The manual doesn't tell you how, the machine tells you to use keys that are not on my model, and there appears to be no technical support as they told me that there was no one technical there. The Internet states that it is a known problem. The green light flashing referring to a heat problem. I bought an expensive KitchenAid dishwasher in September of 2008 and now, I have purchased another (GE, this time), as it appears that it is either the control panel and a heat element that has to be replaced many times.

We unfortunately bought a KitchenAid Dishwasher Model KUDP02FSPA3 in May of 2007. One year and a week after installation (and outside of warranty by that crucial one week), the door kept popping open and we spent $270 out of our pocket to repair it. Since then, the door works sometimes, and sometimes not. Recently, it has been popping open a half dozen times per cycle. I have read the horror stories about replacing the control panel and decided not to do it. We will just wait until we can't stand it anymore and buy a dishwasher that works, which, of course, will not be a KitchenAid-- they are junk and the company will not respond!

Our dishwasher, model KUDS01IJWH0, that is 8 years old, had its circuit board caught on fire that melted the panel and caused smoke damage to our counter. Luckily, we were home and awake (morning), and so I smelled the odor from across the house. A&E service came to the house and said he could still smell the smoke. KitchenAid is not being very helpful. They say that it was a result of 8 years wear and tear! Is this the way a dishwasher should go out? Thank goodness we were home. KitchenAid what ifs do not come into play. The A&E service man witnessed a KitchenAid representative hanging the phone up while I was still speaking to her (Nicole) and I was being very calm and polite.

My dishwasher door fell down and hit my grandson. It could have been fatal. There are a lot of people complaining about their defective door cables and extremely heavy dishwasher doors yet KitchenAid tells me they have had no complaints. After reading other people's complaints, I know this is not true. The door fell with so much force that the repairman told me it is not repairable. The dishwasher is only four years old. The repairman replaced the cables, hinges and front inside part, also the door closing latch. Yet, the door will now not stay closed for more than a few seconds. The repairman now says the tub/frame(?) or whatever must have been torqued and bent when the door cables broke and fell down. He is a great repairman, trustworthy, etc., and says the dishwasher is ruined and cannot be fixed.

I purchased KitchenAid stainless dishwasher in 2007. The hidden control panel on top stopped working in 2009. The technician replaced it (all the lights were flashing on it and the machine wouldn't turn on). Less than a year later, the control panel is broken again. I would not recommend this dishwasher. It costs a couple hundred to repair the first time, I don't see the point of paying to repair the same control panel yet again.

We bought KitchenAid dishwasher (model # KUDP021RBS2) in August 2006. Several minor complaints: side clips fell off and melted, knife holder broke, and we had to replace clips that hold a rack. However, the motor caught fire last week. I went to bed with the dishwasher on and woke the next morning to a funny smell in the kitchen (electrical smell). The dishwasher was full of water and dirty dishes. Smoke/flame marks on the vent of the control panel; scorch mark (or water) on the side of the counter where the machine is installed. Side panel of counter is damaged. Dishwasher "can" be repaired. Motor is burnt out and the control panel and harness need to be replaced. It scared the living daylights out of me to think that my family was sleeping through what could have been a very serious fire.

We purchased our KitchenAid dishwasher (model KUDS01FLSS3) in 2004. Until yesterday the only problem we had was the door popping open during the cycle. Yesterday, I turned the dishwasher on and within a few minutes it started making terrible noises like something cracking. Then smoke was coming out of the door and there was a strong burning smell. The service technician who inspected the dishwasher today said that the control panel needed to be replaced and also the wiring harness had burned. He suggested I contact KitchenAid as he had heard that there had been a recall of KitchenAid dishwasher.

I purchased a KitchenAid dishwasher, model KUDS40FVPSA. They originally sent me the wrong dishwasher that was returned with no problem. Finally, after a few more days, the right one was delivered. It was installed a day or two later. I used it twice, a rinse and a full wash. The third time, on a Saturday, it stopped with water inside. They refused to exchange. Manufacturer was no help either.

My KitchenAid dishwasher (Model KUDK03ITBL2) was installed on 1/12/08. To date, I have had the repairman here 5 times. The computer has been replaced twice, the first time was on 4/28/08. On April 30, 2010, the dishwasher was not working at all. The tech said that the computer was confused, but made no repair. He pushed a few buttons and it started to work. I subsequently tried to put the dishes through and it did not work at all. I again had the repairman here on May 7, 2010. He, at that time, replaced the computer for the second time.

My $1,000 dishwasher, bought 4 years ago, made a loud noise and the door fell down. I called KitchenAid and they told me it would be covered by my warranty and arranged for a service call. Serviceman shows up and tell me it will cost $178.98 to repair. I told him KA said it was covered. He called and they told him no, only the inner door was covered. I called Customer Service and they told me that it was not covered and I was told it would not be covered. That was a lie. I asked the repairman about the parts that were being replaced and was told that the plastic piece that broke was now redesigned to make it stronger and the rope cable was also made stronger.

I redid my kitchen in 2005 and spent over $1,000 for a Kitchen Aid Dishwasher. I used it less than once a week. The control panel is shot per the service man and the door counterweight is also broken. $600 to fix. The management at KA should be put in jail. From this point on, KA is junk in my book.

I purchased KitchenAid Dishwasher back in the summer of 2007. I could count the number of times I actually could use my new dishwasher on my hands the first 2 years because of all the problems. Circuit board had to be replaced numerous times. The dishwasher popped open during cycle and had that part replaced. The soap dispenser would stick (it happen twice). I had purchased the extended warranty and have decided to now drop because it was getting too expensive and the service techs never showed when they were supposed to or never fixed the problem correctly the first time. Now, 8 months later since last service call, the dishwasher door is popping open during cycles (again). This is the worst product that we ever bought.

I'm shocked when I started to read the complaints about KitchenAid Dishwashers. The reason I wanted to see what other people thought about them was because I got mine a few months ago and it doesn't clean my dishes the way my old GE did. I never had to worry about a dirty dish coming out of the dishwasher until I bought this beautiful SS (KUDE70FSS 2) Now I'm worried about all the other complaints I'm reading about. I'm worried about the moisture, fire, rust and on and on! I was told to use finish and I do but still some dirty dishes or silverware. I never overload. Don't know what to do. Very unhappy (I make sure I rinse everything before putting it into my dishwasher).

In 2007, I decided to replace my Kenmore dishwasher that was approximately 24 years old. I did research and found that KitchenAid was rated high by Consumer Reports and bought KitchenAid with the metal tub and had Lowe's install it. It has never cleaned my dishes well. I tried several detergents and continue to have the same problem with the dishes not being clean and soap being left on dishes near the soap dispenser. I always have to rewash my dishes by hand and now only use the dishwasher to hold dirty dishes until I am ready to wash them by hand. This has been a big expense for a worthless product, a lot of money paid for an inferior product.

I bought a top of the line stainless steel dishwasher. It doesn’t clean dishes well, runs forever and brown slime builds up at various places in the dishwasher. I’ve cleaned with baking soda and vinegar, boiling water and scrub brush. A month later, it’s back to slime and smell. The heater coil was faulty and under warranty. The replacement was half the cost of the machine in labor, and worked for 6 months at most. Back to slime again. All this for a 5-year-old machine. KitchenAid used to be a well-respected brand. I would never buy their products again. They're huge disappointment.

We bought a KitchenAid dishwasher KUDS01FL a few years ago thinking that we were splurging for the best - Ha! It has never washed well, is noisy, and I cannot close the soap dispenser as it stays stuck closed. The worst is that something happened to the hinges of the door and, rather than lowering normally, it now drops open with a huge thud and is extremely heavy. You have to be really careful with it. Also, you have to stay in the room while it is running because sometimes the door unexpectedly drops open with a thud while it is running.

I purchased a dishwasher based on the rebates it offered. One offer by an outside company (NECO) went fine, while the rebate offered by KitchenAid required 3 submissions of the same information (the last two to an address they gave me) that they claimed they never received. They kept telling me it would take so many weeks to process once received then finally claimed that the offer was closed by the time all the waiting time passed. They did not try to email or call (both information on the rebate application) to say there were any problems. I am certain that they stalled the process until it was too late. I lost the $75.00 installation reimbursement rebate.

The door hinges just broke the door fell down hard now it is very hard to close the door at all. The logo on the top shelf prevents one from putting in dishes without opening the door all the way. Poor way to advertise. Looking for the door hinge parts and hoping my handy man can fix the door. Appliance men are very expensive.

I bought a KitchenAid dishwasher in 2005 after renovating our kitchen. It has never worked well. In the first year, the control panel had to be replaced. This happened in additional two times! The upper dish rack is rusted on the ends and literally falling apart. Two days ago, the door hinges went and the door falls down with a thud each time. Last night, the control panel is not working again, and I'm stuck with dirty dishes, a broken dishwasher and a headache! I'm tired of putting money into this product. It's terrible!

I purchased a KitchenAid Dishwasher in 2004 when we had our kitchen redone. Now, the upper rack prongs are rusting and falling off. I contacted KitchenAid and was told they had no recalls on this model (KUD101DLWH0) and gave me a website where I could order another rack (for almost $300). I don't think I should have to pay for their crummy parts when I think this dishwasher should have lasted me more than 6 years. I had a GE Potscrubber for almost 20 years and the only reason I got rid of it was because it was coppertone colored and I needed a white one. I should have painted the door.

Problem: KitchenAid dishwasher fires.Product design/defect causes predictable opportunity for control circuit board failure leading to fire.

When we built our new home in November 2004, we thought we were buying a quality dishwasher with the KitchenAid name. I believe we spent nearly $900 on this. Our model KUDSO1IL Series has been nothing but a money pit. I have installed a new water pump, circuit board, chopper assembly, and float switch. When the circuit board went out, it sparked and stunk up the entire house. The clips holding the upper swing racks in place have all but fallen apart, becoming brittle and breaking. The door is very loud and needs constant maintenance, and will probably fall off next. It has never cleaned properly, and we have tried all types of detergents, rinse aids, and etc. These are poor quality and I would never buy one of these again!

We purchased an $1,100 stainless steel Kitchenaid model KUDS01FLSS0 dishwasher from a local store as part of a major kitchen remodel in 2003.During this time, we have replaced the pulley ropes for the door, the door gasket, the door latch twice, and now it won't turn on at all. This machine has cost us about $500 in repairs and major downtime.

Due to tornado damage, we replaced our KitchenAid appliances with new ones in 1999. The dishwasher boards (Model KUDS24SEBL3) have been replaced twice, costing in the $400 range. Now, although the dishwasher has a stainless steel tub, which should last forever, the plastic housing for the screws that connect the front console to the unit has broken off. The repairman said they break because of the heat generated by the dishwasher, and so the screws have no housing to accept them. So I'm sitting here holding the screws, which can no longer be screwed into the console.

We purchased all KitchenAid appliances for a major remodel in 2004. We chose dishwasher model KUD101FLSS1 and like so many others on this site, have nothing good to say about it. To date, we have had 9 service calls, most out of pocket. We have replaced the entire control panel twice, the door springs twice, other odds and ends and now our tenants have called today reporting the door latch has failed. I have called the company numerous times and gotten nothing but indifference and attitude. My husband and I have many properties and remodel many others as well but I have never bought KitchenAid again and I never will. I have warned many people of the poor quality and urge you too as well!

KitchenAid dishwasher could have burned my house down. It is a fire hazard and could end up seriously injuring someone. It should be recalled. Model is KUD01-1 series. Please investigate. The dishwasher over-heated panel without tripping the circuit breaker.

This dishwasher leaves an odor (fishy smell) on the dishes and glasses. I've tried running vinegar and cleaners designed for dishwashers and nothing works. It's awful. I had a KitchenAid previously and it was fantastic. The only reason we changed it was because we remodeled the kitchen. This Asko is an absolute piece of trash. I hate it.

In February of 2007, we purchased a KitchenAid Dishwasher, and it was installed by Sears. Unfortunately they did not follow the installation instructions from KitchenAid and did not add the moisture barrier. The installer claims that the provided moisture barrier does not stick to existing countertops and is a simple piece of silver tape. In the 22 months of use, it has slowly and quietly rotted the countertop from the bottom up. Since we could not see this happening, we had no idea until October of 2009, when the top of the formica started to split from the base. I took a look underneath and it had rotted the screws out of the countertop base as well as flaked the composite wood so that it could fall into the vent. I duct taped the area so that the particle board could not fall into the dishwasher and we stopped using it.

I do not have a complaint but I thought I could tell you my story. I bought a KitchenAid Dishwasher from Mr. *** in December of 1969. I have never had it repaired, in all these years, and it still runs perfectly. I have tried to tell someone who manufactures them now, to no avail. I know from what I have read here, that this is not the norm. However, this is the Gospel truth and I wanted to tell someone who still makes them. It is louder than the ones they make now, however mine makes the same sound it always did.

Dishwasher (KitchenAid) model #KUDH03DTSS2 still under warranty, purchased on July 13, 2009 and delivered to my house on July 28, 2009. It is used less than 10 times (hood up on Oct.), very new. I reported on Dec. 3, 2009 a water leakage, dishes sometimes do not dry, soap dispenser sometimes do not open. But until today, Jan. 13, 2010, they still cannot fix it. The reason is that the parts are on backorder. I still do not know when will they have the parts. I required exchange for another one but they refused. The reason is that the warranty is to fix the problem and not exchange. They said I need to wait until the parts are available. I cannot use it for more than 40 days already, still waiting for the backorder parts. It is very unfair to the consumer. That dishwasher doesn't only have one problem, it is a piece of lemon. I recommend to change into another one.

In May of 2006 I purchased a new KitchenAid dishwasher, replacing an older, HOBART-made KitchenAid model (that one did an excellent job of cleaning) for their top-of-the-line Superba model. What a pile of junk; filthy dishes with the normal wash cycle, the "culinary rack" is a joke. It actually impedes water spray from the top of the tub down to the upper rack. After numerous complaints and service calls, the unit was replaced, but this one is identical in every bad way. I finally removed the "culinary rack" and then I retrofitted the upper wash arm with another Whirlpool-made wash arm from a Kenmore Elite dishwasher. I now get much cleaner dishes, but still not up to my standards.

I purchased a high end stainless steel KitchenAid dishwasher back in late 2005, model no. KUDIO1FLSS2. This dishwasher has been the biggest disappointment. I had a kitchen fire back in 2005 and was trying to decide if I should get a KitchenAid or a Bosch dishwasher. Seems I made the wrong choice. The dishes never come clean no matter how many times I run the dishwasher. The soap never rinses out of the soap dispenser. The plastic door hinges snapped long ago, bringing the door down with such a force. I'm surprised the door didn't break off. Heating element doesn't seem to be working anymore. No warranty. It's the worst dishwasher ever. It cost too much to try and get it fixed. I give up. I'm going to buy a new dishwasher tomorrow. Don't buy if it's KitchenAid.

I have KitchenAid appliances which were new as of 2003 renovation. By 2009 the door to the oven and the door to the dishwasher both fell off. Of course they are out of the limited warranty. We need to buy new appliances now before these doors (which are heavy) fall on the head of one of my children.

I purchased a supposedly high-end and very expensive KitchenAid dishwasher (KUDS01FLSS) at the end of 2007. Soon after, I ridded my whole kitchen and purchased the matching Architect series refrigerator, double oven, and warming drawer. They have been ok so far, but the dishwasher has been nothing but trouble.

I purchased a Kitchenaid dishwasher Model#KUDS02FRSS2. I thought it would be the best. I have replaced the washer pump and motor at my own expense because the warranty was up. As with all the other complaints I constantly have to rewash my dishes. They don't sit for days at a time. We eat and they get washed. In some areas of the dishes I believe the water doesn't even touch the plate. I tend to place less dishes in than it will fit.

I purchased a KitchenAid dishwasher, as it was said to be the superior make. And in the first few months, we had the repairman out several times. First two times, the manufacturer had left gaps when manufacturing the upper and lower racks. Third repair call was because dishes were etched with a greyish film and dried food was in all the cups, glasses and bowls. We were told to turn up the hot water and use vinegar as a rinse additive. We've always run the hot water beforehand, and turning up the water tank really didn't help. Four years later we have rewashed many dishes and have had to check all glasses for food. Many times we wondered why we had a KitchenAid dishwasher at all. It never got any load completely clean.

Read the previous post re the dishwasher door spring issue. This link failure is evidently quite common in late-model KitchenAid DW's that KA redesigned this part. New part number is "8194001 Link DW." KA would not warrant this part but it was like $10. If you are capable of installing a DW, you will be able to install this part yourself. My DW is Model KUDP01FLSS3.

We installed a KitchenAid dishwasher model KUDSO2FRSS1, serial #FT0517501 in March 2006. When it operated, its overall performance was only fair. Around November 15, 2009, the control strip ceased accepting operating commands, returning only random various flashing lights from the stages. A call to the 800 number put us in touch with the local authorized repair people for an initial call charge of $129, since we did not have the extended warranty. It was determined that the control strip needed replacement and this part was under warranty. The new control strip failed immediately, and a second one was expressed to us in two days. Fine, so far.

I have had several problems with my KitchenAid dishwasher model KUDP01FLSS3. One of the plastic and string connectors that counterbalance the door weight broke, and the door crashed down. Luckily, no one was injured. I bought new parts and replaced both string connectors. So far they have been okay. I also have had a problem with the rinse agent dispenser. It has started to leak and has caused suds to collect in the machine. I removed the dispenser and cleaned it out and re-installed it. I will not be using the rinse agent dispenser again. I traced the problem to a deformed gasket in the cover. It is not available separately. KithchenAId now sells a new dispenser unit for about $80. Ugh! KitchenAid used to be high quality, no more.

I thought KitchenAid represented a quality and reliable product. I was very wrong. I bought my dishwasher two years ago. After 16 to 18 months, the control panel had to be replaced at my huge expense. Well, once again, the control panel will have to be replaced one week before Christmas. The real point though is that KitchenAid is a shoddy piece of junk. It's a shame that fact is not advertised more frequently. I'm very disappointed.

We have a KitchenAid KUDR01TJ dishwasher. Last week, a burning smell was noticed by my wife. I assumed it was something on the heating element. The next use, the smell was still there. Then the dishwasher made a horrible smell, and we stopped the unit. It wouldn't power up after that. I opened it up and discovered the control board was charred and the wiring harness connector was melted. This could have caused a serious fire if we weren't home at the time. I called KitchenAid and they said it was out of warranty. I'm considering contacting the the CPSC (cpsc.gov) to report this a hazard for recall.

My new KitchenAid Dishwasher (model # KUDKO3ITWH3) does not drain water. The troubleshooting area in Owner's Manual does not help. The appliance was purchased in 2008 at HHGregg, along with Amana french door fridge. Maybe I should pull the new one out and reinstall my 16 year old KitchenAid dishwasher instead. I never had a problem with that model. Now I have to manually wash the dishes after four days of no dishwasher and it's a waste of time.

I purchased a high end stainless steel KitchenAid dishwasher (model KUDK03CTSS2) approximately 2 years ago. Since then I have had nothing but problems. It will not get the dishes clean nor dry them. I have had it serviced twice and the water inlet valve was replaced when it was 6 months old. I was told that I had dirty water clogging the water inlet valve screen, so I put a cartridge filter on the water line just before the dishwasher in addition to a whole house filter on the line coming in from outside. The problem solved for about a month. This is the biggest piece of junk I have ever bought. I will never buy another KitchenAid product again. I spent for two service calls amounting to $150.00 each. The water inlet valve was for $40.00. The cartridge filter system costs $50.00. My headaches and frustration - these are priceless.

My KitchenAid dishwasher's door broke and fell onto my leg. The hinge mechanism that provides resistance when opening gave way. It is model KUDP01IL and was purchased from Sears in 2005. I have a 10-inch gash on my left shin.

I purchased a KitchenAid D/W Model No KUDSO1FLSS5 in January 2005 and have struggled with it for the past 2 years (warranty expired). There was a noticeable degradation in cleaning/rinsing of dishes/glasses. Also, etching of glasses was ridiculous. The nylon cable for the door support has broken twice (bruised shins first time). I replaced both sides last time. The control panel failed and the unit would not shut off. I needed to flip house breaker. The panel was replaced, but it recently shorted out and has melted the harness and circuit boards. It could have resulted in fire if the unit was unattended.

We purchased a KitchenAid "package" at BrandsMart in 2005. Since then the door on the microwave sprung, the ice maker broke and I haven't used my dishwasher in over a year because no one can fix it. When the water started to fill, it made a very loud grinding noise. Yep you guessed it, the warranty and extended warranty were up. I have to pay a service call when someone came out to look at it. My husband fixed the door on the dishwasher which sprung and which was also cutting my shin. I would like to know if anyone else has had the same problem. I will never purchase a KitchenAid appliance again. I have a Frigidaire in my vacation home and wish I had it here.

I have had a "top of the line" KitchenAid dishwasher for eight years. There have been several problems with it for the last eight years. The main complaint is water leaking all over the hardwood floor and ruining the floor finish. Several weeks ago, we discovered that two screws were missing; therefore, the dishes were not getting clean. Repaired that & now it is leaking water again. The repairperson has been here three times. Also, the insulation has fallen off the bottom of the tube & it is very noisy. The main reason for buying this model was it was supposed to be very quiet. I will never buy another KitchenAid product. I have been very disappointed as I have had my KitchenAid mixer for over 20 years & love it. I also have a KitchenAid oven, microwave oven & ice maker. Both the oven & ice maker have needed repairs.

It’s pretty much the same as the other KitchenAid dishwasher complaints. I bought it in May 2005 and am finally giving up on in November 2009. I have probably paid as much in repair bills as the original unit cost, too afraid to add it up; not to mention the emotional and verbal abuse received by husband for buying "that junker". I also have a KitchenAid refrigerator (at the same time) that has had an ice maker replaced and a crisper door that keeps breaking. I’m not sure what's worse; incompetent repairmen, worthless customer service or badly built appliances. I bought it at Sears and would really like to drag it behind my truck down Main Street, dump it in front of the store and send the video to KitchenAid. Thanks for your time.

We had our new KitchenAid dishwasher for 5 years. We have had major repairs on it four times. The total of these repairs almost total's the cost of the dishwasher when we bought it! What has prompted me to write today is yet another brake down this morning, which will be the 5th problem in 5 years. So far, we have had; (1) two electrical issues that were quite expensive (panel related), (2) the heating element snapped for no apparent reason other than being faulty (took weeks to get the part in) and (3) dishwasher stopped draining, and today's issue is that it just failed to start even though the lights were all on!

I purchased a new KitchenAid dishwasher in 2006. I’m not sure of the model number but the fuse and the circuit panel have gone out numerous times. I called the company and they said it might take up to 3 weeks for this to be repaired. It would cost about $150. Three weeks without a DW, I’m thinking about just getting a new one but would never purchase another KitchenAid product again. Customer service said they would give me 15 percent off a new model. Anyone can get 15 percent off just by asking, no thanks KA.

We recently bought a new home that came equipped with beautiful new stainless steel appliances all by KitchenAid. We were very happy with the quality and performance of our appliances until yesterday when the faulty wiring in our dishwasher almost burnt our house down. I turned the dishwasher on before I left to take my children to school. When I arrived home an hour later, the house was filled with the smell of an electrical fire. It was coming from the dishwasher. The dishwasher was still running and would not shut off. I had to turn it off from the breaker. Needless to say, I was very frightened. I would have normally been at work at this time but had chosen to work from home that day. Thank goodness! We alternatively run our dishwasher at night before we go to bed. I thank God that this was not the case as I can only imagine the potential tragedy that may have occurred.

We have an about 5-year-old KitchenAid dishwasher and about year ago, the plastic clip attached to the nylon string broke sending my two-year-old to the floor. Luckily, I managed to cushion the fall. About 4 months ago, the normal wash cycle stopped draining water and now none do. I have checked the drain hose and motor prop and found it to be okay. I think it's the control module. I was searching the net to find answers to my problem and found this page, to my disbelief that so many people have problems with this pricey dishwasher. I think it's time to trash this unit before it gets too pricey and dangerous to my family and me. I, too, will tell my friends and family to stay away from KitchenAid / Whirlpool brands

KitchenAid Stainless Steel Dishwasher, top-of-the-line (expensive) KUDS02SRSS0 Model type 577-0 was purchased exactly 3 years ago on September 8, 2006. There are the same problems listed with other people on this page - door balance linkage and lanyard snapped, both sides nearly broke my leg as it crashed down. It's very heavy. Trying to get parts - it's expensive shipping more than parts. Why would someone put cheap plastic part on something that will get much human activity naturally opening and closing machine to unload and load. It never has held soap or gel well either as listed by others. I tried natural soaps, liquid, back to Cascade, etc. It doesn't work and the plastic soap door sticks won't always open when running a load. Why use plastic in a $1800-dishwasher? I don't get it. I know they want to make money on parts but this is ridiculous and dangerous. I am surprised the people listed have not written to their respective Attorney Generals of their states. I am going to here in AZ.

I bought two high-end KitchenAid Superba dishwashers for our new house 5 years ago. I have had nothing but problems with them ever since. Three months after installation, we had to have both motors replaced. The clips that hold the upper drawer in the higher position broke after a year, and the spinning water dispenser on the top fell off on one of them. They have leaked many times, and my dishes never come out clean. I have to pre-wash them if I don't want the glasses to come out with grunge all over the insides (very embarrassing when you offer a guest a drink and have to check all the glasses to find a clean one).

When we remodeled our kitchen about seven years ago, I purchased all higher end appliances for my kitchen. I initially wanted a Bosch dishwasher as it was one of the best dishwashers out there. But since I have had very bad experiences with dishwashers in the past, I figured I'll pay more for the KitchenAid SS dishwasher, their top of the line integrated one. Within three years, the door came crashing down on my leg because the spring that everyone is coming about must have broken. I see that I'm not the only one with the problem! It still works but every time I open the door, it squeaks and I have to lower the door down so it doesn't crash. I'm just waiting for one of the other problems to arise then I'm definitely changing it to the Bosch I originally wanted. From all these comments I've read, I'm never going to order a KitchenAid appliance again.

Like all the complaints on this page, my dishwasher door has become extremely dangerous. I have 4 small kids and pets. The door will just come unlatched and crash down with such force that it could seriously hurt someone. My dishwasher is elevated about 12 inches off the floor which makes it even more dangerous and it has a cabinet facing on it that makes it very heavy. We have repaired the pulleys 3 times since 2007, ordering new ones or putting them back on after they popped off. This last time they broke, the door crashed down while the dishwasher was running and the entire right side of the seal at the bottom broke off. This problem needs to be addressed by KitchenAid. Someone is going to get seriously hurt!

I purchased the KitchenAid dishwasher (Model: #KUD102FRSSO) for my new home on 10/06. The door has been creaking so I used some WD-40 thinking it was a dry hinge. However, yesterday, the door came open with a fury and was so heavy it almost took off my external fixator device on my right broken arm! It came falling to the end of its hinge. It has no resistance to the open movement. I see now on the numerous complaints that this is a common malfunction of this model. It doesn't sound so hopeful that KitchenAid will be of any assistance at this point but I am going to try to figure it out.

I purchased KitchenAid Dishwasher KUDP021RBL3 in July 2007. After less than 2 years, the switch lights started blinking. For a little while, the machine still worked but now it stopped working. I checked online and there seems to be a lot of complaints about the electrical shorts on the control panel for their dishwashers. I rarely use the machine. I may have used it for 12 or 13 times over the 2 years period. I called the warranty help line but they refused to fix the machine under warranty. This is the first time I'm paying extra to get a brand name like KitchenAid. I understand that the 1 year warranty has expired but I never expected their product to crap out this quickly. I also read quite a bit of complaints about their dishwashers on the net. So, buyer be warned. You are not getting what you paid for.

I thought I had bought the lemons. I have had problems with all 4 of my KitchenAid appliances, which I bought in 2004. Most recently, on Thursday, my Dishwasher door KUDP01FLSS1 came crashing down when I opened the door to unload the dishes. Thankfully, I was in front of the door to stop it from rocketing down, rather than my dog. If Luke was in front of it, he would have been a goner! This dishwasher has caused me nothing but grief. I've had it serviced a total of 7 times. I've had the fuse replaced 5 times and the control pad replaced twice. The last fuse replacement and control pad replacement was in January 2009.

I have had my dishwasher and trash compactor for two months. The dishwasher died after using it no more than 10 times and my trash compactor shakes violently after trying to use it. I am so upset over all of it as I have always had great products from KitchenAid, and these are terrible. I have not been able to use my dishwasher for two weeks, nor my trash compactor, as I live in a small town and no one services anything.

We purchased KitchenAid dishwasher, model KUDSO2FRWH, in Oct 2005. Last week, the mechanism and/or spring that controls the door hinge made a loud noise and the door came crashing down and just missed my leg. I am grateful that my grandchildren were not here at that time. I contacted the manufacturer and was told the warranty has expired and we would have to incur the cost to repair the door. After reading the same complaints that we have, I believe the company should be responsible and replace or repair the dishwasher. The plastic mechanism that is used to control the door, which is very heavy, was not disclosed at the time time of purchase. I understand that other manufacturers use metal/steel pulleys on their dishwasher doors. Why didn't KitchenAid do the same? They are supposed to be a reputable manufacturer that stands behind their product!

I own a KitchenAid dishwasher. Last night, the mechanism that controls the door hinge failed and the door came crashing down, nearly injuring my leg. Thankfully, there were no small children or pets under the door at the time as the weight of the door could have knocked them unconscious. I contacted KitchenAid this morning to check into a repair. I was told this was not covered under warranty. I then asked about a recall after reading numerous complaints about the very same thing happening to many consumers, like myself. I was told no such problem had been reported according to their records.

I bought a KitchenAid dishwasher 3 years ago and I have had so many problems and service calls. Now that it isn't under warranty, I have had to pay for the last service call. Now, today the cable on the door broke, and when it fell it hurt my hand. After reading all the customer complaints, this seems to be an on-going problem. Why don't they design it differently? I am a single mom and I can’t be paying for service calls all the time. I bought a KitchenAid because I thought they were a good brand. I had a Bosch on hold and changed my mind at the last minute. This is one of the biggest mistakes I have made in buying all my appliances throughout the past years. All my friends have Bosch or Miele. I try to buy North American to support our businesses, but I will think twice next time.

We have had the KitchenAid dishwasher for two years. Six months ago, the door hinge broke, causing damage to my wife's wrist as she tried to catch the falling door. Based on my research, this is a known design defect. Given the number of complaints online, I am wondering if there wouldn't be a lawyer interested in helping us all file a class action suit. So much for buying American. We're ready to invest in a Bosch.

KitchenAid Dishwasher (KUDS01FLSS0), same story as others on this page, the nylon cord holding the door hinge broke, for a second time. Thanks to the information here I will: 1) request a refund from KitchenAid for expenses for first repair, and 2) buy a different brand washer, rather than spend another $250 to have it repaired.

We purchased a new SS KitchenAid dishwasher and have horrible problems with the Finish gelpacs and tablet detergent not dissolving. We have turned up the water temp, run it on super hot, and run the water for several minutes before turning the dishwasher on; and it still does not dissolve. I have to run the dishwasher 4 times, and then, there was such a bad film on all the dishes and silverware that I have to use Glisten to clean it up. Then I have to hand soak and wash the silverware as you can't use Glisten on silverware. We are very disappointed with this dishwasher and with the Finish dishwasher gelpacs and tablets. We are at our wit's end about what to do.

It's obvious that the cables that hold the doors to KitchenAid dishwashers are completely faulty, after reading several complaints of this problem for the month of June 2009 alone! Our 3-year-old KitchenAid dishwasher had the cables replaced three months ago, and the replacement cables broke again last week. Nothing is covered under the original warranty and the replacement parts only have a 90-day warranty (we were at day 89), so the company that made the repair is honoring the warranty, but the parts are likely to fail again because the cable is nylon with a plastic part covering it that seems to be the cause of wearing down the cable (according to our repair company who confirmed the problem is rampant). In fact when they went to pick up the replacement cables today, there weren't any left in the store because they are going like hotcakes... I wonder why?!

We purchased a top of the line KitchenAid dishwasher for our newly constructed home. At 15 months old, the motor quits. They warranty the motor, but the labor will be $180. Labor is only one year. How can this be a quality product?

Our Kitchen-Aid Dishwasher purchased in 2004, is leaving scary looking film and particles all over our dishes. I've tried running the hot water longer, changing soaps, vinegar, etc. to no avail. I called Kitchen-Aid who sent out their service company, paid them $128 for basically doing nothing, except, to try to sell me an extended warranty.

I have always owned Kitchen Aid appliances. I had a dishwasher for about 20 years and not one problem. So in 2005, when we were remodeling our house, we went to the local appliance store and purchased the all new KitchenAid appliances: dishwasher KUDS01FL556, refrigerator, microwave oven, warming drawer and oven. Fortunately, we did not purchase a KitchenAid range! We nave had nothing but trouble with the microwave, refrigerator, and dishwasher. We too have had an issue with the dishwasher door as it came crashing down and injured my leg. The motor on the microwave had to be replaced. Our ice machine in the refrigerator went out within six months but the topper is our dishwasher. We have had to have four service calls on it and yesterday, it went out again! The control panel keeps going out. When we have the technicians come out then, they don't have the parts. When the parts come in, a different technician comes out and disagrees with the diagnosis of the first technician. It is ridiculous! We also have issues with the filmy, streaky glasses in our dishwasher. I thought it was how I was loading it, etc.

I purchased a KitchenAid dishwasher in 1903 at a cost of $887. Since then, the link door balance, a poorly designed part made from a piece of string with pieces of plastic at both ends of the string, has failed three times. When the link door balance fails, the door of the dishwasher comes crashing down and can cause an accident. In my case, the door scraped my leg.

We purchased our KitchenAid dishwasher model number KUD101FLSS in April of 2004. Since that time, we have had no less than 15 service calls on the appliance. We are now at wits end. The digital panel was replaced in April of this year and today, has decided that it requires replacing a second time. KitchenAid's customer service team is absolutely useless. The only thing they are anxious to do is to get off the telephone without having to schedule an appointment.

The door on my 4 yr old KitchenAid built-in dishwasher broke the other day. The door came crashing down injuring my wife's leg, leaving it with a big bruise and a scrape. It was very scary as the broken parts act to counter-lever the weight of the door, making it seem less heavy. When it broke, there was a loud bang and the door slammed open with a surprising amount of force. I was able to "Mickey Mouse" it together, but I don't think it will last long.

Our KitchenAid dishwasher, model KUDSOIFSSI, is about five years old. I will never buy another KitchenAid. The door cables broke in January 2008 and have just broken again. That's a $250 repair bill each time. The pump had to be replaced two years ago and and the door latch failed. My advice to anyone considering a KitchenAid dishwasher is to buy a Bosch. I'm going to cut my losses and do just that.

I purchased a SS KitchenAid, high dollar dishwasher about 18 months ago. We have tried every detergent on the market, nothing dissolves. The service tech says to turn the water heater up. It is set on 120 degrees. The Dept. of Energy states a washer that has the optional heater should be set on 110 degrees. I set, as an experiment, at 130 and it still does not dissolve the detergent.

I just called the KitchenAid 800 number since I also had my dishwasher door come crashing down twice in 6 years. The dishwasher now does not even work. I was told repeatedly by the person who answers the phone that they have never had a single complaint about their doors crashing down. They are completely unaware of such a problem. I am the first person to ever complain. This company has lost all credibility. They deserve a major lawsuit!

Our KitchenAid dishwasher is about five years old. The door has come crashing down twice scraping my leg seriously. It could seriously injure a young child. The entire dishwasher has now stopped working.

I purchased a KitchenAid dishwasher which I really love. The only problem is that the cord holding the door has broken 3 times, falling to the floor and hitting one of us each time. Each time my husband has fixed it. I have read that many people are experiencing the same problem and I believe it is a factory defect. This should be a factory recall.

We've had our KitchenAid dishwasher for almost 3 years now. It is a very expensive stainless steel model and touch panel across the top. Out of desperation and frustration, I went online to find out why my dishes began to have food particles cooked inside the mugs and bowls. The glasses were all streaky. I phoned customer service and they were useless. I found this site and was in shock at how many complaints there are, however now, I know I'm not losing my mind.

We purchased the KitchenAid oven in 2005 for over $1,600.00 from Yale Appliances. Today (May 2009) I've used the self-cleaning mode for the first time and after 2 hours, the oven stopped working and I couldn't open the oven door.

We purchased a KitchenAid dishwasher model KUDP02FRSS1 in March 2006 as part of a house remodel. The dishwasher was installed at the end of a run of cabinets. After about 6 months of use, we noticed a small water circle forming on the side of our cabinet. After several repair calls, KitchenAid could not fix the problem. So they exchanged the dishwasher. We now have a KUDS03FTSS1 with the same problem. This is a design flaw. I believe that if other owners of this model pulled their dishwashers out after the cycle finishes, they would find a buildup of water on the left side of the dishwasher. If your dishwasher is not on the end of a run of cabinets, you would not be able to see the damage being done. I think this model should be recalled.

I, like many others here, have a KitchenAid dishwasher model KUDS02SRBL that currently leaves what looks like light brown sand on all my glasses; cups; etc., in the top rack. I am experiencing rust spots on some silverware that comes off easily with a gentle scrub. The door has not yet fallen off; however, when the contractor installed it, I asked if he had many repair calls for this brand and/or model of dishwasher. He replied that the hinges on the doors are the major problem. I have tried using different rinse agents. I have tried several rinse-only cycles, different detergents, etc. to no avail. When are we all going to get what is coming to us? I, for one, would love to make this as public as possible to save many other potential KitchenAid appliance buyers from making the same mistake that we have all made. Thank you for this forum.

I purchased a KitchenAid KUDS01WH6 in 2005 and it, like many others, now leaves a slimy film on everything. I've tried lots of different rinse aids. I use the hottest water possible and nothing helps. I am going to replace the heating element as Joe did and see if that works. If not, I'll have to buy a new washer because my dishes look terrible! I'll let you know what happens. Boo, KitchenAid!

I bought a new KitchenAid dishwasher for $600 on 10-8-08. The first service call because it quit working was on 11-28-08. The technician installed a new thermo switch. The 2nd service call on 12-9-08, a fuse was replaced and central board. On the 3rd service call on 3-26-09, they replaced the central board. On 5-20-09, a technician came and called an engineer and he told him to replace the wiring harness. There will be a wait of 2 weeks for the part.

I experienced the same issues with KitchenAid Dishwasher (KUDS01FLSS6) as many others. The door hinge cord/spring mechanism snapped, and the heavy door came falling down onto my legs. Fortunately, no one was injured, but because of the weight of the door, it is very dangerous especially with three children that I have taught to put their own dishes in the dishwasher.

I was just searching the internet to see if KitchenAid has issued a recall on the KUDP02FRA80, and I found this website. And like many of you, my dishwasher hinges broke as well, slamming in my shin leaving a dent in my bone. My 12-year-old severely bruised his leg and I'm praying my 4-year-old never opens the door. This is a serious defect and I am calling KitchenAid tomorrow. I bought this expensive stainless-steel appliance in 2006 because I was told KitchenAid offered quality products. Buyer beware - do not purchase this model!

For reasons unknown to me, my model #KUDS01FLSS6 dishwasher, purchased in 2005, keeps popping open during cycles. I've had the hasp replaced to no avail. It doesn't seem to have anything to do with the hasp. It's random and sometimes doesn't happen at all and sometimes happens 10x or more during a cycle. I wish I knew what to do short of ditching it and getting a new one.

The springs on my KitchenAid dishwasher KUD101FLSS6 broke. The door came down very hard and hit the side of my leg, leaving a bruise. I bought the dishwasher in May 2005. My leg still hurts from where the door hit it. It cost me $150 for the repair person to fix the nylon cord and plastic piece that broke.

We had a problem with our KitchenAid dishwasher that we had bought in December 2008. I called the company in March 2009 to tell them that the lights on the control panel of the dishwasher were flashing and that the dishwasher had stopped working. The company booked a service call. On the day of the service call, the technician checked the dishwasher and said that he had to replace a part. The technician told us that he would have to order the part from the US and that the company would call us to book another service call once the part arrived in Canada.

Similar to other complaints I've read, while running our KitchenAid dishwasher (model KUDP01FL), white smoke emanated around the front panel, so we turned it off. In this case, the electronic control board inside the door was charred and two connectors partially melted. KitchenAid agreed to replace the control board, but nothing else is covered. Connectors are part of a harness that will cost >$70 from alternative parts supplier. I would obviously be out a few hundred dollars if I had to also pay for labor from a service contractor.

We bought a KitchenAid dishwasher (model #KUD1021RWHO). It was purchased on 12/01/09. The motor burned up in mid April '09. Naturally, it was just out of warranty. I spent 30 years as an R&D engineer developing numerous products, utilizing tests such as wear depreciation, determining life span of particular equipment.

I purchased a KitchenAid KUDS01FLWH2 dishwasher in 2004. Now it no longer cleans good and leaves a slimy film on the dishes. I practically have to rewash by hand. Just recently, the spring broke on the door and the heavy door now falls to the floor. This is so dangerous. Thank goodness, it did not fall on my child. This door malfunction also happened on my KitchenAid built-in microwave. I'm very disappointed, considering the price I paid for these appliances.

My KitchenAid dishwasher is also a lemon! The horrible film and food left on everything continues to worsen despite using hot water and some white vinegar washes as recommended by the company. I've tried every brand of additive to no avail. I'm so sorry I chose to upgrade my dishwasher. The heavy door is a nightmare.

I have been beating my head against the wall as to why my KitchenAid Stainless dishwasher was leaving a white film on the dishes. I disassembled the bottom end, vacuumed out the crud that got by the screen, made sure the water was getting to all points. It was draining correctly. I tried rinse agents and changing detergents, to no avail. I am a Process Engineer by trade, and this one had me stumped. I get Lake Michigan water, and even added a filter to the water line. I went through a battery of tests, the last one putting in clean, handwashed glasses, only to have them come out cloudy. This told me that it was the dishwasher itself causing the problem.

I purchased a KitchenAid Dishwasher (Model# KUDIO1IL) in 2004 to replace the low-end unit which came with our house. My initial purchase had been a Bosch (which came highly recommended). The new Bosch left grit and residue on my dishes from day one. I had a repair guy come out twice. He couldn't find a problem, but was amazed that I'd be having a problem with that brand. After a month, I researched brands and decided to replace it with the KitcheAid. The KitchenAid worked fairly well for about 3 years (I say "fairly" because I had to make sure the dishes were placed just so, not too close together, etc.).

I purchased an extended warranty for my KitchenAid KUDP02IRBT0. The unit was purchased new in Feb. 2007. One year and 3 months later, the unit stopped cleaning dishes and soap remained in the dishwasher undissolved. Ten repairs later by three different authorized repairmen (changed motor, circuit board, water fill valve, water fill shut-off, and many other parts), the unit still does not dissolve the soap. I tried liquid soap, powder soap, tablets. The water temperature is over 150 degrees. The water is run before the dishwasher is started, and smoke comes out of the faucet. Now, over 10 months later, there is still no resolution. I want to exercise the lemon law, but apparently, the same part must fail three times! Nobody is able to fix it, and I am without a washer.

We have a model #KUDS24SE Dishwasher. The racks, both upper and lower, are rusting at the joints. To replace is an outrageous price, $120 for lower, $130 for upper plus tax, plus shipping. Since we have owned the product for more than 5 years, we are stuck. I looked on eBay, no luck. For a few hundred more, we can buy a new dishwasher. It won't be KitchenAid or its owner, Whirlpool, especially after reading about all the door problems. KitchenAid used to be a good product.

I purchased KitchenAid dishwasher, model number KUDPO1FLSS, in January '05. About 6 months ago, one nylon cord holding the door up broke. I scheduled an appointment for a fix still under warranty and while waiting for part, the other cord broke. Both were fixed under warranty; however, the door's falling apparently compromised the very heavy stainless steel door panel and the screws that hold it are all stripping out now. It is being held by two screws at the top and is obviously a safety hazard. Soon it will come off. I was told by the repairman that I would not be covered under warranty for that because it is cosmetic. The door hinges (nylon and plastic) are obviously design flaws and should be recalled. Unfortunately for me, my door panel has been affected by this flaw or perhaps the door panel is also faulty on its own and this will probably result in my trashing this dishwasher.

I own a KitchenAid Dishwasher Model Number KUDR01TJ. This is a high end expensive dishwasher with stainless steel interior. I have owned over 20 apartments and placed at least that many dishwashers. The KitchenAid is by far the worst while it is the most expensive. I have replaced the pump motor after about 2 years - assuming that this would make the unit work for a long time to come. 2 years later, the controller went out. Because the unit is only a few years old, I thought I should fix that. Then the touch panel went out. Now, the water does not stop anymore and runs out of the dishwasher over the hardwood floor.

We have a 5 year old KitchenAid Superba dishwasher that ran great the first year, then the handle broke. We were under a service agreement so it was fixed with no problem. The last 2 1/2 years it has not cleaned the dishes without having service every 2 months to clean out the food screen. They keep telling us not to put things with paper labels in, to use a different soap, to use the hot water cycle, to run our hot water first. We practically wash our dishes before we put them in the dishwasher and there is never a label in there! I wish I had read this site before buying this piece of junk. It was around $1,000 and is the worst money we ever spent. I called KitchenAid, and they suggested a different service company which would not be part of our contract. When I called, they said they would do the same thing already being done but charge us for it. I will be out dishwasher shopping this week. I will not be looking at KitchenAid and will sure pass this on!

I bought $600 all-stainless dishwasher. After 3 years, the door seal started leaking. Whirlpool's warranty covers it for 1 year. How can the seal of a top-of-the-line dishwasher leak after 3 years?

Dishwasher model # KUDO1FLSS6 purchased in May ‘05. The door hinge broke and came crashing down in Dec. ‘08. The motor had to be replaced in Nov. ‘08. The motor was under warranty but I still spent $145.00 on labor.

On October 14, 2008 at 1:15 AM my Kitchenaid Dishwasher almost burnt down my house and killed everyone and everything in it. Fortunately, I was still awake and standing at my sink when I heard a loud pop, and then black, smelly, toxic smoke began to pour out of the door of the dishwasher near the control panel. I tried to turn it off, and it would not shut off--it just kept smoking. I called the Fire Department and they responded quickly. When the fire department arrived, they could not stop the dishwasher -- they turned off the breaker, disconnected the dishwasher and removed it outside while it was still smoking. The stench was horrible - I am so worried about my birds.The fireman said that if I was asleep, it would have burst out in flames & the damage would have been unthinkable.

I bought this dish washer sept. 9th 03. On sept. 3rd 2003 I had a repair man come out for both my dish washer and refrigerator to be serviced. When the man came out to repair the dishwasher door, I had him do a maintenance check on the dishwasher and refrigerator. A few weeks later and money thrown down the drain so to speak...... I was at home, my two kids were asleep for the night. My husband was out of town, and I turned on my dishwasher! A horrible smell started reeking from my kitchen aid dishwasher! I went to check on it to see what in the world was causing this problem, there was nothing that I could see that was causing the problem. I left the dishwasher door a tad open so that it would not start again. The next day when they went to school, I started my dishwasher.... Or I tried. It would not start at all! I called the repair place where I bought the dishwasher and they never once mentioned that this is the common problem with the dishwasher!

Moved into new house, KitchenAid Superba, stainless steel dishwasher. First door broke, slamming 2-year-old who was standing nearby and my leg (yes, I am interested in class action lawsuit). Paid $55 for technician to fix. Next, Burning smell... and dishes melting, especially cups on bottom. Dishes were seldom clean, glasses foggy. Everything had to be rewashed by hand.

We have owned this top-of-the-line unit for slightly over 3 years and the unit has failed to work multiple times already. The most recent repairman who came simply decided to do nothing. And he wrote up a false report of the damage blaming us for dropping wood screws into the motor. The repair service providing the warranty has chosen to side with the repair man and will not even consider looking at our unit anymore. We don't have time to chase KA. We bought all KA products during our remodel (fridge, oven, and dishwasher) and every product has required serious repair. Anyone reading this site should be warned: KA is not building a quality product with top-of-the-line service.

Having the same problems with our KitchenAid dishwasher as posted by Juliet of South Burlington VT (09/29/08). Dishes are dirty, glassware is cloudy to a point of unhealthy. Customer service sent us a water test kit. Unfortunately that did NOT resolve the problem. The repair man already tested our water and recommended Cascade powder and rinse agent which is the brand and types we have been using all along. We have owned many dishwashers before this one, namely GE brands, and our glassware always came out sparkling clean. We were living in the same house with the same water conditions when we had the GE dishwasher just prior to the KitchenAid, so it's not a problem with the water. KitchenAid product simply does a bad job of washing dishes.

I purchased a KA dishwasher in 2007. To date I have had 7 service calls on the machine. The last repair which facilitated the proper functioning of the steam vent, has rendered the machine completely ineffective. The dishes are dirty and the glassware is foggy, all items must be washed by hand. Kitchenaid refuses to help, sends me to phone menu hell when I try to find someone to even hear my complaint. If it's been more than a year, they just don't care.

Dishwasher door crashed down on us. Nobody hurt (yet). Called KitchenAid but no help because it's 5.5 years old and the warranty expired. They told me they have no technical support and I needed to call one of their authorized repair centers. It's obvious with so many complaints about this very problem that this is a mfg. design flaw and the product should have a recall. ANYONE INTERESTED IN FILING A CLASS ACTION SUIT?

I bought a KichenAid dishwasher model KUDS01FL in 2004. The door came crashing down in 2007 which I have subsequently found out on this website that it is a common failure. I fixed the problem for $16 (thanks to fix it web sites)but it was extremely annoying. I now have just remodeled my home and bought all new appliances except for the dishwasher which upon reconnecting has completely failed with no activity on the control panel.

I purchase all KitchenAide applicances for my kitchen remodel. The dishwasher spring broke and when I contacted KitchenAide for the part they didn't even have it. Plus it was past the warranty. They gave me a repair guys name who tried to charge us a huge bill. It still doesn't work right. Now the microwave door spring has also broken. Am I to expect the rest of my appliances to all break?