Kenmore Washers Reviews

Last summer I bought my elderly father and new stepmother the Kenmore Elite washer/dryer combo for their 1st wedding anniversary presents in their new home and a few months later they told me about a strange smell from mildew. From my own experience with all my washers and especially my Samsung pair, I immediately told them that 99% of the problems of this sort especially with new front loading units is that users make the SERIOUS MISTAKE OF CLOSING THE WASHER DOOR WHENEVER IT IS NOT IN USE!!

We purchased a new washer from Sears in November 2008. This machine will not perform a warm water wash cycle. The water is always cold. The hot water hose is hot but the amount of cold water entering the machine when in the warm cycle seems to overpower the amount of the hot water blend. Sears is selling a product that fails to perform as marketed. This constitutes false advertising. Apparently we are not the only ones with this particular problem as I became aware of after checking consumer complaints on the internet.

Purchased a Kenmore Elite Oasis washing machine for $900 in December 2006. 1st year rusted lid - replaced. Drum tearing clothes up at the bottom during spinning - replaced. 2nd year, smart enough to purchase an extended warranty. December 08, computer board out - waiting over a week no parts! Complained multi times - Sears does not care! Told to keep purchasing extended agreement plan. Sears needs a class action lawsuit filed on behalf of all the consumers who are being taken advantage of!

After less than 18 months of use, this Kenmore Elite Oasis HE Top Loading Washer has stopped working; producing the dreaded F51 error code. After researching the matter online it is apparent that some legal action is needed to hold Sears accountable. I found over 100 consumers with the exact or similar problem. This F51 error code seems to indicate a problem with the washer's motherboard or electrical system. What's going on with this very expensive washer - major parts failing after less than 2 years.

Purchased Kenmore HE Canyon washer. Within first 3 months it broke down & had to be replaced. 15 months later it did the F1 beeping like other consumers have experienced. I did not call Sears repair firm - said he couldn't work on those HE washers. Two repair firms suggested I take it to the dump. I called Sears who suggested I buy an extended warranty at about $200 cost. I removed the washer, went to Lowe's bought a cheaper washer and now have spent less time, less money, and have NO problems.

My husband and I purchased a Kenmore Oasis HE Elite Top Loading washer and dryer in January 2007. 18 years ago, we furnished our whole house with new Kenmore appliances, therefore, we had no reservations about purchasing a Kenmore washer and dryer. We went on what we thought was the higher end to save water and energy. What fools we were and after reading all of the other complaints on the same exact washer I have, it makes my blood boil!!! A year and a half and my washer is now (was) throwing out the F1 code which I was told is the main control board. Called service, appointment was supposed to be between 8-12, the guy called my house at 1:30 pm, he still had two more appointments to make before he could get to me. Finally at 4:00 pm, he calls back and said he knew that he couldn't fix it that day because part would have to be ordered, so bottom line $600.00 to fix. $300 for the part $300 labor? Hmmm.

KENMORE WASHER Elite. Mold/Mildew smell every since purchased 5/2005. Concern for my family and our health. MOLD in our clothes. The odor is too much to bear.

I purchased a Kenmore HE4t front load washer and dryer in Nov. 2004 after we finished building our new home. From the start, that washer would have an inch or so of water in the bottom overnight. I was told to shut the water supply off to it. Why? It was new! This problem was never fixed. The clothes (jeans, pants) come out wrinkled and tangled beyond belief.

Sears Kenmore Oasis HE Top Load Washing Machine Model No. 110.27072602. Purchased December 12, 2006. 14 months after purchase, F1 Code stops operation of machine and must be restarted several times before completing cycle. Some cycles cannot be restarted. Must be vigilant for entire wash cycle. I cannot find a problem with machine that prompted F1 Code. Faulty Control Board should be Recalled and Redesigned.

Kenmore front load washing machine, model number starts with 417, exactly 5 years old. Needs new bearing. Cost of repair is $800. After researching the same problem on the Internet, I found many, many people with the same machine, same age of machine, same problem.

Kenmore Elite Calypso - Model # 11024086200. Purchased in Jan 2005. Washer constantly displaying codes, such as, sl, sr, ce, ob. We have had 4 service calls regarding the same thing over and over again. The techs do their diagnostics and tell us nothing is wrong. We ask if they would like us to put a load of laundry in there to confirm that everything is okay and tell us that it is not necessary. Today 11/15/08, Tech comes out and tells us everything is fine. He mentioned about purchasing a new pump, but at the same time he tells us nothing is wrong with the pump. So, why should we buy a pump when we don't have to? Tech leaves the house and within 30 minutes our load that we put in now has an sl displaying on our washer. We paid $708.00 for this washer to find out that we still have to go to the laundry mat to do our laundry...does that make any sense? This is no longer a calypso. It's a calapso! Help us!!

I bought a Kenmore Oasis HE Washer & Dryer from Sears 2 years ago. 6 months ago, I had to replace a sensor board because the dryer stopped working. Today my washer Sensor Board has gone out. I called Sears 800 that I found on Sears Website and ask what they intended to do with all these bad washers & dryers and the lady connected me to a recording regards to the lemon law. You have to have at least 4 complaints in 12 month period. I understand there is a lawsuit against Sears but Sears will not do anything. My last washer & dryer lasted 15 years.

In March of 2006, we did some extensive remodeling, including ll new Kenmore appliances (from a life time of excellent Kenmore products). The Elite he Oasis black W/D set has been a constant pain in the butt - the washer has had 4 or 5 calls, & at this time it's been down for 3 weeks. 1st the scheduled - didn't show, rescheduled got here late, didn't have part, emergency ordered so it'd be here in 3 days, not 10, scheduled for end of week. Part didn't come in, said it'd be in & again rescheduled. Called night before appointment-no part. Now after 3 weeks numerous cancellations, nobody knows where the part is or when it'll be here. This, for a company that HAD such a good reputation & quality products is uncalled for. We who spend thousands of dollars with a company that's lost pride in quality & services. No longer cares about the consumer & their needs.

I have only bought Kenmore appliances in the last 20 years. I had a Kenmore dryer that was 3 years old and the motor burned up and to fix it, it would of been about $200.00, so I chose to buy another dryer. I was shocked my dryer only lasted 3 years, being that it was a Kenmore. I called Sears Customer Service and was given an email address to send my complaint in. Well, I did. Their response to me was, we are sorry for the inconvenience, but there is nothing we can do seeing that it was 3 years old. Well, that new dryer I purchased in Dec. of 2007 is now leaking gas internally. My kids were home and smelled gas.

I have an extended warranty on our Kenmore Washer. The agitator broke and I reported the problem. A repairman came out on 10/7/08 and said I needed a new agitator which he ordered. He rescheduled me for the morning of 10/16/08. Someone called in the morning of the 16th when I was outside in the yard. The phone message said it was Sears and I needed to call them to let them know I was at home. She then rattled off the telephone number one time and her enunciation was not clear. I replayed the message several times but could not understand the number. No one called again and the repairman did not come. I called a general Sears telephone number and was eventually put in contact with someone who said they would have to reschedule the appointment for 10/22. I spoke to a supervisor Rock to complain but he was unsympathetic and refused to allow me to complain to his supervisor.

I purchased the Kenmore HE washer as many did. It stinks from the mold growing on the front rubber seal. I don't even want to wash my clothes in it. It's gross.... I called Sear's and they act like they don't know anything. As I can see, many people have the same issue. With no solution, other than to "wash the washer", I'm looking for a mold killer any suggestions?

My husband and I purchased this Kenmore HE2t Front-Loading Automatic Washer (Model # 110.47571600 Ser. # HLT 3658060 Type = 832) in Kitchener, Ontario in November 2006. There have been 2 adults living in this home for the duration of time that we have had this machine. On or about Friday, August 29, 2008 we noticed that the enclosed part was broken and we called Sears to order a replacement part. We were told that there was a back order until September 26, 2008. We can only assume that the back order is due to the fact that there are many other people, like us, with broken parts on this expensive, new machine. Because we cannot wait a month to do laundry, we tried to put the broken part back in the machine and did laundry anyway. The machine is unable to be used without the replacement part.

Bought new Kenmore Elite Washer (very expensive), thought I would save on water and electric. It has leaked since day one.

I bought a Kenmore washer on 3-15-06, 2026 27082 model 27082 it lasted maybe one year. I paid $999.99 for it. I called service, they ordered a part but never fixed because the repair man found a roach running around the loose part and told me that it was broken because of it. I believe there is a recall on this model and they refuse to fix it. I don't think is fair. He told me - you have to get rid of that before we can fix it. So what I did, I washed thoroughly and took it to my mom's house, another repairman came and again refuse to fix it. He wanted to charge me more than $500.00 to fix it.

I purchased a front loading Kenmore washer from Sears in April 2008. Come August 2008, the washer started leaking and fried the machine. One week later a repair man came out and said he had to order the part and would set an appointment for the following Friday (1 week later). Sears called, I confirmed the appointment for that Friday. They called again and I made a nesw appointment (since the one I made the day before was not in the system) and confirmed for that Friday.

Washer smells terribly of mold/mildew. Towels have mildew smell embedded in them and afer your drying off and the towel is wet it wrecks. I first thought it was just my kids leaving towels on the floor wet. Huh, little did I know that I see everyone else with a front-loader has the same problem. I have thrown towels out and soaked in bleach...ruining them, in an attempt to get clean laundry from my washing maching.

We purchased a Kenmore/Whirlpool clothes washer on 6/7/07 delivered on 6/14/07. I just discovered an oil leak under the washer last week. The reason I just found it was because I was in the process of throughly cleaning the bathroom/laundry room. My Brother-In-Law, a former Sears repair tech said that this leak looks like it's been there for a while.

The washer emits a putrid foul smell, such as rotten eggs or sulphor when the water drains from the washer. It permeates the entire house. It's disgusting, also, the clothes do not smell fresh and clean, especially towels, once they are used and get damp, they smell disgusting. After reading all the complaints on this sight, I guess I am stuck with a very expensive stinking washer that has no cure for its' problems. I am not a happy camper.

I have a Kenmore washer & Dryer that for the past year I have complained that my clothes are showing rust and tear holes in them. I have had two appointments and now the dryer isn't producing any heat. So I phone Sears of whom I have a warranty contract with and they can not come out for 3 weeks to repair. I tell the man that is unacceptable let me speak to a supervisor and he tells me there are no supervisors in Sears and that this is the only appointment that I am going to get. I tell him to give me the corporate information and to make that appointment and he says he does not have that information. I tell him to make the appointment and I will call the number that I am showing on my computer search.

I bought a Kenmore Elite HE3 washer because it was supposed to be the quietest washer you could buy, and it used very little water. After I used it a few times, my entire family started breaking out and itching. I changed the washing powders, but some of us can't get any relief from this. I was told by the repairman, that it may be that with the water we have, it just wasn't getting all the washing powders out. I am now running all clothes through two rinses, and still have some problems.

I purchased a kenmore elite with a service warranty five years ago. I had several problems with the washer not spinning. Each time a repair tech came to check the washer, I was told there was nothing wrong with it. Two weeks after the last repair tech visit the washer stopped working. The parts took over four months to arrive, and the repair tech kept changing the times he could come to repair the washer. I finally told him to forget it and I'm now in the process of buying another washer and dryer, but not a kenmore.

Seventeen months ago, we, like so many before us, purchased the new state-of-the-art Kenmore Oasis Elite top loading washing machine. Although it is beautiful, we are disappointed that it so quickly has thrown the ever popular F51 code. We did not purchase an extended service plan.

Kenmore Oasis HE washer is only 18 months old but has been repaired 3 times already with controlo board replaced the last time and it is now beeping again and needs repair. Very poor quality of product. When you call repair, you always have to wait an addl period of time after their initial service call for the part because they never come prepared to fix the problem even though you tell them exactly what the machine is doing and the code you are getting.

I have a Sears Kenmore HE4t front loading washer that is 2 years old (new). It has a constant smell of mold, visible mold around the rubber ring inside the door and my whole laundry area smells like mildew. I can not get rid of it. If you look online there are numerous complaints. I have contacted Kenmore & they have told me to clean it with bleach & run vinegar through a cycle.

Our Kenmore washer, which is two years old, has been having a problem all month. On August 4, 2008, it would not turn on. The first available service call was more than a week later on August 13 which I took. The repair tech came and hooked up the computer and said the washer was fine. That the issue was the washer was plugged into a GFI outlet and according to the manufacturer it could not be. Weird since nothing anywhere on our paperwork or when we purchased it indicated such a thing and we had used it for two years utilizing that outlet. He left, we plugged into another outlet nearby which we used for our dryer.

We purchased the Kenmore 417 series about 5 1/2 years ago. It has started making tremendous noise during the spin cycle. I bought new bedding for my daughter and washed it only to have it all come out at the end of the cycle stained and smeared with brown goo. I have washed them several times with various stain removal products but they are truly ruined. Other clothing has been stained as well and is unwearable even after several washing (so much for saving water).

I purchased Kenmore front loader washer and dryer from Sears with full warranty on both items. On Sunday Aug 17 I called for a repair for the washer which is something I do now on a monthly bases because the washer is always breaking down. Well I called for the repair and I was told the earliest day was Wed Aug 20 8a-12n. The water again spilled on my carpet and starting to mildew,I took a day off work for the repair, and no one has shown up. I called back to Sears and told the agent it was then still in the morning about 8:30a and stated I never gotten a call the evening before to confirm the appointment and today is Wed Aug 20 and I knew it was still early but wanted to make sure the tech was coming.

I purchased a Kenmore Elite Oasis HE Washer January of 07. (This was the 4.5 Top Loader Edition) After a year and 5 months, the washer just quit. The control panel fizzled out, caput. I had laundry in the tub, and could not get in the tub because of the locked lid. (EVERYTHING IS ELECTRICAL) After calling a service man (the local service man said NO WAY on working on this specific machine)be aware they book out 1 week.

In April I replaced my old Kenmore washer and dryer with a Kenmore Elite Oasis HT washer and a Kenmore Elite Oasis ST dryer. I had had good service out of the old ones, but wanted something new. Mistake! I should have kept the old dryer as it was much better than the new one.

Every year for the past 6years I have had the same problem with this washing machine. Today was the final straw when I was quoted over $372 dollars worth of repairs, the Ironic part is that this was my first year without warrenty and this is the normal price that I will pay for the warrenty. I also had my kenmore refrigerator repaired today se well not a good day for Kenmore. Records from sears will show my constant calls and I wish Sears would have told me during the warrenty period that I neede to get a new machine. I will hate to believe that I was a part of any consumer fraud.

I purchased a Kenmore Oasis washer in may of 2006. In the last month the washer started beeping for no reason.I researched the problem online and found that many others were facing the same issue. I called Sears who referred me to the Kenmore people who sent me back to Sears. Finally after calling the recall line I was told they were doing upgrades to my particular model and they would send someone out to fix it free of charge.

Was told the circuit board is faulty on the machine and paid twice for them to be replaced, only to have the circuit board fail once again. Sears cust svc is dreadful! They won't give answers, help you or constantly pass you on to someone else. I even wrote the CEO of Sears, filed numerous complaints and never heard a word back. I would like to know WHY there was NO recall on this appliance with all the customer complaints received? Over paid in circuit boards, frustrated with machine results and getting NO answers or compensation from Sears

I have since discovered hundreds of documented cases with the identical problem. Sears is refusing to take any responsibility and seem to be fine selling defective merchandise. ( I believe that legal recourse is warranted for a situation like this and I am prepared to hire an attorney. At this point Sears has been behaving like a corrupt 3rd world company rather than a long-standing US corporation).

I purchased a Kenmore HE front load washer and pedestal stand in Sept 05. The items cost over $1000. The washer was installed by sears and it has been a nightmare experience. First I called to complain that the machine was developing rust spot and rattling to much on spin cycles. A service man was sent and said that the rattle was because the washer was not INSTALLED PROPERLY on the base (pedestal)and he adjusted it, the rust he said is because I use too much bleach? I said that that was not true since the machine has a dispenser that you fill and it dispenses it once the machine starts!

Bought Kenmore Elite Oasis Washer and Dryer. Washer worked until the F2 Code started flashing and the cycle light and beeper alarmed constantly while washing, if you could get around buzzer for a second to start machine. Half the time we turn it on, walk away, and come back in like ten minutes to start washer, beeping constantly while washing or not washing. Called repair man...said bad machines from kenmore. Needed new board that cost 165.00 to replace and that don't include repair cost. I tried to do what the manual stated before I called repair man...but went back to beeping after each re setting code. Don't buy this washer.

I purchase a Kenmore Washer & Dryer in may of 2007. After 14 months the washer is broken and it cost $286.00 to replace two parts. A brand new washer should not have 14 months life. I called sears and they say that what it is when you don't buy extented warranty. I will never, never buy any item from Sears again

On 1/29/2005, I purchased a Sears Kenmore Elite Automatic Washer with Calypso Wash Motion, Model #11024082200; Serial #CS0635170 for $850. Last week it started malfunctioning and exhibiting error codes LD and OB. Despite many attempts such as unplugging the unit, rebalancing clothes, trying an additional spin cycle, it still does not work properly.

Purchased a Kenmore HE 2 plus washer in Jan, 07 from the Sears Outlet in Fenton, Mo. Within the first 6 mos the unit stopped working, and service technicians were dispatched none fewer than 7 times for repairs. This resulted in not having a washing machine for several weeks. Upon the third visit the technician stated that they would be replacing the unit if it broke again. Didnt happen....

We purchased a Kenmore Oasis top-loading washing machine and dryer a little over a year ago. I have a problem with the Auto Temp Control beeping and continually changing while washing. I contacted Sears to see if there was a recall on the Kenmore Oasis (Top Loading) and there is one by Whirlpool -- for the control board and they are replacing the part and labor at no charge, but just not for MY specific machine after I gave the service rep the machine's serial number. I was told the bugs were fixed prior to my machine's manufacturing date. Obviously not if I'm having the same issues that triggered a recall!

I bought a Kenmore front loading washer in Febuary 2008. In June 2008 it quit working. It showed a malfunction code code of F32, whgich no-one in Sears or the Sears repair center knows what it means. It does however prevent the machine from working. I called the repair center on Friday, 20 June 2008 to set up an appointment. They said a repairman would be out on Wednesday, 25 June 2008, between 12:00pm and 3:00pm. When the repairman did not show by 3:00pm on that Wednesday, I called the repair center and they told me that they had no record of me ever calling. I rescheduled for Monday, 30 June 2008, and the repairman was supposed to show between 8:00am and 12:00pm. Again, no show.

My Kenmore washing machine is less than 2 years old and the timing belt has gone out. I have never had a problem with a washer in less than 8 years of service, and that's when the kids were young and my husband would leave nails in his pockets. Now I do one or 2 small loads a week (nail free). I would never buy another Kenmore product.

We purchased a Kenmore elite washer dryer. We were told that it was the top of the line. We paid top dollars for the washer and the dryer and was told that it had the quiet feature on it as well. We purchased a warrenty, but didn't fill we need to renew it. However we have had the appliances about 5 years we are having major problems with the appliances that does not constitute wear and tear.

I bought a Kenmore washer/dryer back in late December of '07. A month and a half ago it started to trip my circuit breaker. A technician came out 3 Saturdays ago (with the hours at work that I keep, I have to schedule for Saturdays). Stood there, looked at it, turned it on for a few minutes and said, I don't see anything wrong with it. Seems fine to me. After he left I tried doing another load...to no avail it tripped again. I called back, they scheduled for the following Saturday. Which was this past Saturday (5/31/08).

In July of '07 our 5 year old Kenmore front load washing machine (I believe model 40412)started staining our clothes with horrible "oil" stains. Prior to this happening we were having other issues with the machine that I believe are interrelated. The machine stops mid cycle and sucks in, and then pours out water, over and over and over again. It will not rectify itself on it's own. If I do not catch it, it will continue to do this for hours until I turn it off, reset the dial and start it over again...and even then sometime I will come back to the machine only to find it hasn't advanced at all.

I bought a set of Kenmore Elite HE4 washer & dryer on November 26, 2005, paid $2,322.63 for the set. I bought Kenmore because I had Kenmore washer & dryer that lasted me over 20 years. They were still working fine when Sears hauled them away. I wanted to be a good citizen and upgraded to more energy and water-efficient units. I started to get and F and H code on my washer panel, indicating water intake problem. I check the hose, the filter and the water pressure. Everything was fine. I canceled & restarted the cycle and it would run again. This probably started within the 2-year control board warranty period. But I thought, just like a computer, sometimes problems can resolve themselves by turning the computer off and on again.

My 7-month-old washer, model Kenmore HLT4012908, front-load, failed 3 days ago. Repairman diagnosed computer failure, with part back-ordered until 5/29, which means 17+ days without a washer. I requested a loaner or replacement machine, which they denied, stating You are past the 3-month warranty window. The part is back-ordered from overseas. We will try to get the part sooner at another vendor and will let you know by next Tuesday. That is all we can do.

We purchased a new Kenmore front load washer & matching gas dryer in October, 2004. Since January 2008 I have been complaining about rust on the door of the washer. Sear service couldn't care less. They finally sent someone to the house to inspect it. Their final report is that even thought the unit is only 3 years old the rust problem is cosmetic & therefore not covered under any warranty. I argue that its a design flaw, but to no satisfaction.

Sears Kenmore Elite Washing Machine. Purchased May 2004. On May 2, 2008, I called the Kenmore Repair center to report that my washing machine would not spin the clothes properly on any o fthe spin cycles. The repair center advised me that the transmission had gone out in my 4 year old washing machine and it would cost me approximately $375 or more to get it repaired, or I could purchase a warranty for $250 that would cover the parts for the repair!!!

Purchased Kenmore Elite Oasis "Canyon Capacity, Quietpack 9" washing machine on 9/23/06. 18 months later, on May 6, 2008 suddenly washing machine would not work - no power. Power was working on the plug, all the way up to the front panel. Went to Sears and spoke with Mr. Glen E., Owner of store, and asked him if others had similar problems, he admitted "a few." Asked him what he could do about getting it repaired. SInce I did not purchase Extended Warranty, he said his "hands were tied." Claimed he could not call Kenmore and try to help me either. I have a $1000 washing machine in my laundry room that is useless. The repair will cost $500, and it may not work another 18 months.

I bought a Sears Kenmore Stackable wahsing machine. It was installed by Sears in June 2001- it no longer works. The bearing broke. This is a common problem that I am reading a across the internet. This machine should be recalled. I paid alot of money for it and it lasted years? Not fair. It is just me and my son. I don't do that much laundry

Good many clothes have been ruined by the stains that don't seem to be able to be cleanable. Loss of use of washer and rip-off from paying large sum of money for defective machine. Repair cost is almost same as what we paid for it and, based on many complaints of others on same machine, no reason to think a high repair bill is short of throwing free money to Sears. Not cost effective purchase or ethical sales.

After 10 years of using Kenmore washer/dryer combination it was time to upgrade to the latest HE2 to save on water and electric bill. Based on a good experience, we decide to go again with Kenmore and paid around $1500. The washer is a junk, problems with the front seal, water liking, smells bad. A couple of month after the warranty expired, all lights came up. Called SEARS and they offer $300 for a service. Searching on the web I found a similar article and it was due to a kid's sock going to the drain pump. How could that happened? What design is that?

I own a Sears Kenmore Elite Front Loader washing machine, HE3. I am very unhappy with this machine. My whites are dingy and there is always an awful smell that comes out with the first water that is pumped out. The rest of the time the machine has a constant moldy smell inside. I have owned the machine for 4 years now and it already needs major repairs.I have owned several Sears Kenmore top loaders over the last 40 plus years and never had any major problems with them. I would not recommend this HE3 front loading machine to anyone.

Our 8 year old Kenmore front loading washer is shot. The bearings on the drum went out, and we were told it would be a $700 fix to an $800 machine. I have researched on the web that this is a common problem with this model. Why is it not a recall? I used liquid HE detergent, and my washer still broke! The washer is only 8 years old; I would expect it to last a lot longer than that.

About 15 months after I purchased the Kenmore Oasis Canyon capacity washer, I had to replace the Interface Relay. Through multiple contacts with Customer Service, then a BBB complaint, I had to pay $170 for the fix and took 2 days off work. This is a known problem with the Kenmore Elite washers and still they won't fix it for free. Now my dryer won't start and I see on all the message boards that this is another known defect. I'll have to take another day off work (possibly two) and pay the $300 repair cost (per the websites with similar problems).

I purchased a Sear's Kenmore Elite washer. From the beginning, the fast spin cycle would not work without making a horrible noise. I did all the balancing requirements (more than a few times) which did no good at all. After about two years, it got so bad that I knew it was going to stop working; and then it stopped agitating as well. I had a repairman come out, and the cause was a loose screw on the motor bracket--and eventually the motor fell out and hit the floor.

My husband and I saved up for what we thought was the top of the line washer and dryer. We bought the Kenmore Elite Smartwash quietpac 9 front loader washer and dryer. Well, 3-4 years into using what we thought would last us more than that, we starting having major problems with the washer. It stops midway into the washing cycle and leaves us with no-way to open the door let alone anyway to finish washing and rinsing our clothes. We did not purchase the extended warranty because we didn't think after spending as much as we did that we would have these problems so soon. Hindsight is 20/20 as they say. Anyway a repairman visited us one time and cleaned out a trap in the back and charged us 70 dollars. He told us that if it happened again that we would need a part that costs at the very least 400 dollars. Right now my husband is laid off since sept and I am the only one working. We cannot afford that kind of money nor should we. Something should be done about lemon appliances like they do for cars.

I had a Kenmore Elite front load washer which I loved. I recently noticed that although I would choose cold wash/cold rinse especially for my delicates, the machine would take in first cold, then hot water. Service tech came several times, changed several parts, and still the problem persisted. They finally felt it was not repairable, and since I had the extended warranty, finally agreed and replaced it with the HE3t.

We bought a Kenmore Elite Oasis HE in the fall of 2006. The control panel suddenly broke. I called Sears and explained what had happened, and they said it had been over a year and my warranty had expired but convinced me to purchase a new one year warranty for $214. When the Sears repair man got here he took a quick look at the washer and said that I needed a new Interface Board (which he would have to order and would take another 5-7 days)--and that it would cost $148.38 for the part and $132.00 for labor. This cost would be covered by the new warranty that I had just purchased. I asked if this was a common problem because he seemed to know exactly what was wrong with the machine after about 1 minute. He said they have seen it a lot and that there was a defect in the first generation of interface boards that were installed in the Kenmore Oasis HE machines.

I bought a Kenmore washer, dryer, and kit. The washer was defective so I scheduled an appointment with their repair center. The repair man named Dennis came out spent several hours on the machine and said that he would have to order a motor, computer sensor and door latch. So I refused, called customer service while he was still present, and he explained to them that the machine was defective and he had no idea how to fix it. the representative took all the info from my sales receipt and ordered another washer and kit to be delivered. When the delivery men came two days later, they had no kit so they couldn't hook up the washer and dryer. They wanted to leave the washer in the middle of the floor, and I refused because it is a brand new house and carpet. We called the customer service line; a rep told me I never purchased a kit so therefore they weren't responsible, even though I had the receipt to prove it. We were back and forth, and he hung up the phone on me, and the drivers just took off with the washer without saying a word. No one told me what to do, who to call, where is my washer; I just sat there with a defective washer.

My Kenmore Oasis HE washer has been on the blink since Aug. 2007, one month before the warranty was up. I haven't had a working washer for more than 4 weeks out of the last 5 months. The water pump broke, the computer pannel broke and then another computer pannel broke. The water pump was replaced and is broken again 4 months later. I paid a lot for this machine. I can't afford hitting the laundromat with 4 kids!

We bought a Kenmore front load washing machine.The tub leaked, and the repairman took just about the whole machine apart to fix it. It worked great (I thought) for a while. The warranty ran out, and then my wife was complaining washer was not working correctly. Later on it was sqeaking badly. So,I am mechanically inclined and decided that I will fix this unit. Upon removing the front panel I found a few broken plastic parts which was a pin that held the shock absorber in place that was not connected--and which made my unit work but not work correctly. Since it ran this way it put a lot of pressure on the rear bearing and starting spitting out grease on the inside of the unit; and then the pulley cut into the back of the tub and made a real mess. I feel due to my professional opinion and experiences that the pin was faulty upon repair and can prove it was bad. Sears should replace my unit due to faulty repair and part. Although this unit is out of warranty, and I am out of luck, I just wanted to post my situation about Sears and their repairs.

Purchased a Kenmore Oasis Washing Machine 12/28/06. On 12/29/07 the machine stopped working. $800.00 I spent on this machine. It had to be worked on 2 times during the past year. The company will not help us in any way. Our warranty ran out yesterday. How about that. We can purchase an extended warranty for $214.00 (1 year coverage) if we like. The customer service person talked to her boss to try and get us help; that person said no. She herself said that stunk. Please let everyone know about this. It is no telling how much it will cost to get someone to fix it. If someone can help me I would really appreciate it. Happy New Year.

I purchased a Kenmore a Elite washer in July 2002. I have been through repair after repair. The final problem was Dec. 2007. The inside literally fell apart while cleaning a load of wash. There were sharp pieces of metal and plastic in the washer that ripped and tore the load of wash. Now since my extended warranty that I paid extra for ran out ,I am left to pay for the service call, repair, and I am left to throw out brand new clothes my kids and I wore for Christmas. I was on the phone with Sears and got the run around for an hour and a half. They could have cared less that I had to wait a week for repair, pay for repair and had ruined clothes from their defective product. Their products do not hold up and their customer service stinks!

I was told by a salesman at Sears (2001) that in just a few years, everyone would be required to have an HE washing machine. I ended up spending $1400.00 on a Calypso Kenmore Elite washing machine. We have never been happy with it. When we received something in the mail about a law suit, we had recently moved and were totally overwhelmed with other things happening in our life at that time. We were renovating an old house and did not have our files in normal order so I was unable to find the necessary items to be part of that suit.

I purchased a Kenmore Oasis washer and dryer 7 months ago. Washer will not work. Now it starts by itself. Dryer starts beeping and has come on by itself with all the lights flashing. Just do a search for Kenmore Oasis washer and dryer complaints and you will see this is a bad set

We purchased a Kenmore washing machine in 2003. Since we then we've had nothing but problems. The manager has now directed me to call a national customer hot-line.I am so tired of paying for items that break down; there is no accountability. Once again our machine has broken down and is not draining; also the machine's computer is screwed up.

Many ruined dark clothes which needed to be discarded.

Sears Kenmore front load washing machine Model # 417.42042100 is a piece of junk. It's noisy, when sold as quiet model; has needed numerous repairs, smells of burning rubber. The quotes on repairs exceed value when purchased new; repairs to date are over what a new one costs. It did not last 5 years and has had over 3 service calls and repairs. The dryer that goes with it burns clothes.

Purchased a Kenmore HE2t front-loading washer machine in Aug 2007. Within a week after using the washer machine, the clothes that were washed started smelling of mold. We leave the door open, wipe down any wet spots, and run bleach cycles frequently. Our clothes continue to smell of mold after washing. Kenmore says they are aware of the problem and indicated that we have to pay them to buy their tablets (which I have yet to receive from them) that are to be used repeatedly. Worst washer ever made.

I have a Kenmore front loader washer that is 3 years old. The bearings are out, and the repairs are $550! This is the second time this machine has been serviced; the first was for the smelly mildew created in the machine. I will never buy Kenmore again. This same day my Kenmore side-by-side refrigerator needed service because the ice-maker broke; this appliance is 22 months old. I have ice, $290 later. What a waste of money. I am only buying Whirlpool from now on.

I bought a Kenmore stacking washer/dryer in December of 2006. It's suppose to be the quiet pack plus, heavy duty model. It makes so much noise and shakes the room when it goes on the spin cycle that you think it's going to fall apart. I had a Sears repairman come out to look at it. He said everything was working the way it is suppose to. He said it made noise because it was on a wooden floor as opposed to cement, and also said to buy rubber foot pads for it. It gets off balance every time I use it, shakes the house and makes so much noise that I can't hear TV.

We purchased a Kenmore Elite HE3T washer and dryer two years ago and have had nothing but problems!!!

We purchased a Kenmore series 80 washing machine on 11/30/05. On 3/16/07, we paid $143.78 to have the motor capacitor replaced. On 4/23/07 our smoke alarm went off and there was an overwhelming smell of something burning. It smelled like an electrical fire. So, on 4/25/07, we paid $266.25 to have the motor replaced.

Bought Kenmore 700 Series in October. Had to be replaced 3 times and problem was always the timer. Then for the 4th replacement I decided to buy a Kenmore Elite Total Care Flex and paid more money thinking this will probably the best one. Again it had a factory defect, the motor was broken and it was spinning so loud that it always had a loud explosion as it agitated. My clothes would always be tangled as it spinned.

I purchased the Kenmore front loader washing machine model # 417.42042100 about 4.5 years ago. Recently the machine began making a loud noise when spinning. A service technician told us it was the bearings wearing out than it would soon stop working. It did about 2 weeks later. He said this is a very common fault with this machine. The repair cost is over $600!

I purchased a Kenmore Elite washer in 2006 and I have had Sears Repair services out to my home 2 times.

I purchased a Kenmore Elite Calypso washing machine. I employed a repair shop to fix the machine when it quit working. I paid $320 to have a new pump and motor installed. The machine still did not work. The machine gave several codes LD, SL, OB etc. I again asked someone to come fix the machine and was told the u-joints were shot and the circuit board was not working. The cost would be prohibitive to fix. I went to Sears and they said it's not our fault. Sears then offered to sell me another washer. I paid about $1800 for the washer and dryer and got about 4 years use.

THe Sears Kenmore Frontload Washer, product number 417.42042100, purchased in Dec. 2001 began making louder and louder noise during the spin cycle, staining light colored clothes with black streaks, and finally just stopped working.

I purchased a Kenmore HE4t in Blue. 10 months after buying this machine it starts ripping into my families clothing. Sears replaced it with another machine of the exact same model. Three and a half months later the machine begins to have problems with the barrel part ripping and the machine flooding my floor. A month after they fixed it the machine started to rip my clothing again. They will replace machine Up to the value that I paid but if I chose a less expensive machine they won't credit my card back and will pocket the money.

In February of 2001, I purchased a Kenmore Elite Calypso washer and dryer set from Sears. This set is made for Sears by Whirlpool. Worked great for a while and then the washer began giving me problems. Several parts have been replaced and the control board. The biggest problem I have is the washer leaving gray marks on my clothes. Sears repair service has been out 3 or 4 times this year. The last time they were out, I was told that I would be given an allowance toward the purchase of a new machine. I am very upset that I purchased an expensive washer which didn't last 5 years and I am getting very little toward the purchase of another.

We purchased a Kenmore Model 417 washer approximately five years ago. Since that time it has required a new pump, and today the service tech informed us the sealed main bearing is bad. That is $516.14 + $68.58 service call.

I have the infamous Kenmore Calypso HE Washer and am aware of the Class Action Settlement on the product. Also,I do not comply with the settlement requirements by approximately two months. I did purchase the extended Master Protection Agreement (through 4/2008) because of the expected uncertainty of the washer's future performance. I have has at least three documented service repairs since December 2004 due to continued failures with the water pump and motor and continued damage being done to clothing articles, I am requesting a full refund and/or replacement with an other than Calypso type washer from Sears.

I have had the worst smell of mold in my house and on my and my family's clothes since around March 06'. It all originates in the washing machine. It is a front loading Kenmore Elite. I have had 6 service calls into Sears under my appliance protection plan. I have had conversations with multilple people representing Sears at various locations, ie repair scheduling, cust. service, etc etc. And still no remedy. For months now I have been told to cut back on the amount of detergent we were using,(it is approved he detergent),we were told to run our washer numerous times with only hot water and bleach. It seems now we are busier washing the washer than clothes.