Kenmore Washers Reviews

Not long after the warranty ran out, the front door started leaking. I called the appliance repairman and they had to replace some type of door seal. Labor and materials was around $250.00. Now, 6 months later, it is pouring water like a seal. I will have to spend another $250.00, I assume. I will never ever buy another Front Load Washer Model 796.4027 from Sears. We purchased the set with the dryer. The dryer is gas and works great.

I purchased a Kenmore 600 topload washer in 12/09. I was satisfied with its performance, but it only lasted 2 years. The springs became weak, and when the spin cycle ended, it banged, and cracked the outer tub. Repairs will cost almost as much as buying a new one. I spent considerable time researching consumer reviews and wanting an American-made product, and spent considerable money thinking the investment would last several years. It is sad that even American-made products are built to last until just after the warranty expires. The repairman didn't think these parts are even covered in the warranty. I can't afford another washer, and when I do, it won't be a Kenmore.

I bought a front loading Kenmore model 40412 in Sept 2010 for $736. This is March 2012. Spin cycle makes noise as loud as an airplane and clothes come out stained with grease. Service tech just estimated over $1,100 to replace tub bearing and door seal. How does that make any sense or is justifiable? No more Sears/Kenmore for us!

I purchased a new top of the line Kenmore Elite front load washer and dryer. After four months of use, we noticed that there was a foul smell coming from the inside of the washer. Using bleach with the washer set on the clean cycle, we would attempt to rid the washer of this horrid smell at least once every three days.

Sears Kenmore Oasis Washer - The drain pump failed and flooded my home ruining basement, ceiling and carpets.

I bought a new Kenmore washer two months ago and I have never been so aggravated with a washer in all my life. My clothes are not being cleaned and there is never enough water to rinse them. I have to wait 40 minutes for the load to wash them and then re-rinse them on the rinse cycle. I am asking how this can save me time and money? I had a plain Kenmore washer (no bells and whistles) that lasted me 18 years and finally quit. How I would love to have it back. This new washer will never be the washer my old one was. I am planning to contact the dealer and return it. Too bad I did not read all the bad reviews before I purchased this machine. I would like to know why we, the consumers, have to throw away hard-earned money for products that do not work? I will not ever purchase another Kenmore washer.

I contacted Sears repair and set up an appointment to have my Kenmore washing machine repaired. I took time off from work and waited all day for them. No show. I was mad, but rescheduled. Second appointment, they came and I was thrilled. I was told that I needed an expensive part and paid $360.67 for the repair. As soon as the repairman left, I started my washing machine to find that it was still broken! I immediately contacted repair and was told that someone would come out that weekend (it was a Friday). Guess what... no one came! I then scheduled one last appointment, guess what... no one came again!

The washer quit draining and shows F51 and F34 codes. Following the trouble shooting info the company tried to hide from the customers inside, the washer showed the machine control board needed to be replaced. A quick internet search showed hundreds of complaints about the same thing. A recall was set up for some washers, but many others with the same problem are not included in it. If someone pays for a top end product, they should not receive a poorly designed/built pile of junk. This washer should be sold for $100 at Wal-Mart, and even then it might not be a good deal.

I bought a new Kenmore washer 7/2011. It will not rinse in the normal and heavy duty cycles but rinses normally in the casual cycle. The repairman was prompt and knowledgeable – no complaints there but he told me that was what the washing machine was programmed to do. So, I am only able to wash laundry on the casual cycle in this new machine. Someone, please explain that to me! I will never buy another one from Sears!

I have a fairly new Kenmore Oasis Elite Washing Machine that has been repaired twice and is now having problems again. The machine does not think it is level when it starts to spin. We have done the troubleshooting to no avail. Please have someone contact me concerning some fair reimbursement for their poorly made product.

I purchased a Kenmore Elite Oasis HE washer and dryer in 2006. I would never buy another one. They are the worst pair I have ever owned. There always seems to be a problem. Just a little frustrating like getting off balance multiple times during each wash, even if I carefully place the clothes around the sides. It is perfectly level also. The sensor of the dryer quit years ago. I can't leave the washer and dryer on without being in the house to try to fix the problem when it occurs, or to check the clothes, to see if they are dry. The pair cost me $1,948.92 in 2006. I had just retired, and hoped this pair would last. I want to be reimbursed, so I can purchase a different pair. I wouldn't even feel honest, if I give them to goodwill.

I have had this washer (Kenmore 50.0 washer top loader) for one year. They have been back to "fix" it for the fourth time for the same thing! I don't get it, you pay to have the warranty, they come to your house, and are back for the exact same thing. They aren't fixing the problem. I tried to talk to the repairman and in his words, "Lady, anything you buy nowadays is junk." He even told me that whoever I called and complained about my problem, they don't want to hear it, so they tell you to talk to the repairman about it to "get the monkey off their back." Real nice Sears! I won't be buying another thing from you. You don't show up when you’re supposed to and just feed you a line. I'm done and won't recommend you to anyone.

Kenmore Model 796.4027. It is rated as best buy by Consumer Reports. However, it has a serious design flaw. The valves close much too quickly causing massive water hammer. None of our other washers had this problem. Their solution, install new anti-water hammer devices. **. This is a design flaw in these machines. Wikipedia has a very nice treatment of what causes water hammer. I also spent a good bit of time in Engineering School studying hydraulics and this is a classic case. The valve is closing much too rapidly. The solenoid that actuates the valves needs to be redesigned. It shouldn't be hard, other washer manufacturers seem to have figured it out.

The water of my washer will not drain plus it has all kinds of error codes. I had to pay $129.00 for a repairman to take the bottom section below the door and unscrew a 3" round end off and clean out a trap that if in the book, I could have done myself. This should be included in the care of the washers to be checked once a year. This is just another way for them to take advantage of the consumer. I posted on FB to get the word out and to save everyone some hard earn money.

I brought a Kenmore washer in March of 2010. By the summer of 2010, the machine dial needed to be replaced. My washer was still under warranty, so the part and labor was covered. It has not been two years, and the dial broke again. My washer is no longer under any warranty, due to being on disability, and I am unable to afford the extended warranty. I feel the washer should have lasted longer than a year and a half. I also feel Sears should fix this washer for free. I have to try to make the washer work, by turning the dial from the bottom, and hope that the machine will land on the wash cycle.

I purchased a Kenmore Elite HE3T washer last February 2009. After 20 months of use, there was an F35 error. I am using the HE detergent. Several attempts to clear the lines and analog water pressure sensor only provides temporary relief. The washer's door ring is also a breeding ground for mold. I will purchase a new sensor from a local parts supplier.

There is nothing worse than getting out of the shower and drying your face with a smelly moldy towel. Kenmore smartwash 5+ front load washer smells like mold even after cleaning with bleach solution, washing machine cleaner, and leaving the door open all the time which block the doorway and is very inconvenient. Clothes are left smelling even after rinsing twice and using dryer sheets.

The washer constantly smells like mildew, even after cleaning the gasket with bleach, and running an empty load with hot water and bleach. I have heard from several other friends that they have the same issue with this washer. My laundry room always smells like mildew, and clothes have to be removed immediately, or they will need to be re-washed.

This machine worth $1,000 is a joke. In five years, we have had nothing but problems. They will not fix it, but it is on the recall list. They want me to buy another warranty. What a shame. Now, I need to buy a new washer.

We have a Kenmore Elite Smart Wash Quietpak 4 model 11049962603 that we bought in 08/2009 with a 2-year warranty. It is now 11/2011. The machine was replacing a 30 yr. old Maytag that still worked. Our 30 yr. old dryer had died and we thought we would buy a new energy saving set. We were sorry we did. The Maytag would probably still be working. The washer just stopped working the other day. We called Sears Repair to fix it (that's where we got it from). The repair guy came out and said the motor board needed to be replaced. He quoted us $671.13 to repair it. We paid $863.99 plus taxes for the machine (see the problem here?). We refused service at this time, because we wanted to see if something could be done about the costs. In my opinion, we would be better off getting another new machine that doesn't have 2 years of wear and tear on it (we are out $129 for the service call already).

I have a 3.5 year old HE5T Steam Kenmore Elite front load washer. After the error of sud and f35, we bought a new pressure switch and replaced it for $100. I turned the machine on thinking this would solve the problem, only to now have f21 error coming up. I cleaned traps and checked the lines. Now I am looking at a new pump for $140. Are you kidding me? This is ridiculous. Needless to say, we are purchasing a new washer from a local dealer, not Sears. And, you can bet it won't be a Kenmore! How disappointing to feel this ripped off.

Kenmore SmartWash Front Load washer smells like mold even after cleaning with bleach solution, washing machine cleaner, and leaving the door open all the time. Clothes are left smelling even after rinsing twice and using dryer sheets. I have talked to a repairman. We have extended warranty with no solution to this problem. Clothes often smell bad and must be rewashed unless you are right there to remove from washer immediately, which is not always possible. Would never have bought this product if I knew and I am very disappointed.

I purchased a Kenmore Top loading HE washer and dryer 6 months ago for our new home. I always hear that they last forever and yesterday, the washer just stopped spinning and draining. Now, I have a washer half full of bleach water and a bag of very wet clothes that I had to hand wring out. Now until the repair service arrives 10 days later, I have to go out to wash my clothes. We are very unhappy about this washer and like some others, I am also having problems with things being ruined in the washer or not coming out clean.

I bought this washer 6 years ago. It has worked just fine until about 6 months ago. Suddenly, it started taking longer and longer to finish the cycle. Then, occasionally, it wouldn't spin the clothes and I would have to run the separate drain and spin cycle. Then, it suddenly wouldn't even do that. I called Sears. My intention was to find out what it would cost (because it was out of warranty) to replace the brain, including the labor and repair call. Instead of giving me the quote I asked for, she convinced me to buy a 1-year service policy for somewhere around $350.00 explaining that if it was the brain, it would be considerably more than that.

On 10-28-2011, Sears' Kenmore washer was repaired. model # 45087 and serial # cst0410838. The machine now is quieter and runs smoother than ever. We believe the suspension system was defective since it was new, as we had to adjust loads to eliminate the shaking and vibration. We have spent years of working with this washer, and now paid $280.00 to repair. What will Sears do to retain our business?

Shortly after the one year warranty expired on our Kenmore 400 Washer (Model:29422801), it began tearing holes in items. The washer seems to enjoy eating jeans, boxer shorts, shirts, my wife's bras, and our blankets. After 14 months, the washer no longer functions as it was described. I tried to reach out to the manufacturer but to no avail.

We bought the Kenmore Elite 29272, the day after Thanksgiving in 2010. We are now on the second main control board in ten months. Both times, the part has been back ordered and Sears has called the day before our appointment to "reschedule". In both cases, they put the situation in our hands to track the part and then call them "once we have the part in hand" to not waste their time. What about our time? Each occurrence has lasted a month. This means the washer has only been in use 8 of the 10 months we have had it. I think they were trying to draw out the time so it falls out of warranty.

The Kenmore Washer Elite Oasis works fine till the ending number 6 rinse. Last couple of years, the problems are way too many with the machine. It cost good money. Please help me!

Kenmore washer would not turn on. I waited 4 days for a service tech. He ordered a part that took approximately 3 weeks to get. Another service tech showed up 4 days after the part was delivered to my house. He installed the part, we did a load of laundry and the washer flooded two rooms of my basement. I called Kenmore to tell them the issue and they told me they can send out somebody 6 days from now. They also connected me with a claims department that said they can't look at my house for 2 days. Now, I have no washer and my wife and I will spend 3 days cleaning our basement. These were all warranty work. I was offered a 1-year service agreement for my inconvenience.

I was drying my clothes in my Kenmore dryer and was fixing to go to bed. When I walked in my kitchen, I heard a loud noise and smelled something burning. I realized that my dryer was on fire. I quickly unplugged it and realized that the side panel was burnt, my clothes smelled like smoke. I have had this dryer, approximately 5 years. I just did not realize how dangerous the malfunction of a dryer could be. The worry that I have is what would have happened if I had not walked back in there before retiring for the night. Shouldn't there be a safety switch, in which it turns itself off in the event of an incident like this.

In February 2006, I purchased a Kenmore Elite Dryer (110 95 087 402). It stopped working due to controller board issues by January 2007. Sears repaired it under warranty in February/March 2007. The replaced controller board failed again by July 2007, but started working in October 2007 after being unplugged/unused. It failed completely and was replaced again in 2008. I had another round of 4-5 months of no use/unplugging it; it would work for a few months then die altogether. The controller was again replaced in 2010. It died again this summer (May 2011) and has functioned 3 times since. Each with weird behavior (running only select cycles, shorter than time listed, longer than time listed). Now, it's lighting up, but not running (after being unused/unplugged since July 2011).

I purchased a Kenmore Elite Dryer from Sears at Southpark Mall, Strongsville, Ohio.

Can I put a negative star above? I purchased Kenmore elite washer and dryers on 11/06. I had nothing but problems for five years from the main circuit board on washer, with codes that even Sears phone tech couldn't even identify. I replaced two water pumps on the washer from coins getting into the pump. Now, the dryer continues to beep when running. It will even flash times when it is not even being used. I have to unplug the dryer when we aren't using it so it won't keep beeping. I will never buy another washer or dryer from Sears again. The old style washer and dryers are by far better and more long lasting than these two.

I hate my Sears Kenmore Elite Washer and Dryer.

I bought a Sears Kenmore Washer and purchased an extended warranty. This machine has flooded my basement on at least six occasions, three times causing extensive damage. They have replaced the seal three times and the motor twice. They have forgotten to replace the front cover, leaving wires exposed. I have called, and spoken to dozens of people on what must be every department. The only thing in common, is that they refuse to take responsibility for this defective machine.

I have been using Kenmore products for 35+ years. I bought my last Kenmore 500 clothes washer about 3 years ago. I am disappointed that the gentle wash merely beats the heck out of the clothes for a couple of minutes, then stops for a minute, then thrashes them some more. My old Kenmore would agitate nice and slow, almost like a hand wash.

The washer is making noise and I am not happy with the product. It is not leveling and it has mold problems. I would like a new washer.

I bought Kenmore washer and dryer in '07. I had to have washer repaired 4 or 5 times. The repairpersons always say they have to replace the board. Today's repairman had to get instructions from someone on the phone in order to complete the task. I am washing now and it is making the same sound it did before repair was done. It sounds like a German tank. I am sure I will have further problems. My Kenmore dryer makes a very loud whining noise. I have used Kenmore washers and dryers for 40 years. This is the first time I have had these kinds of problems.

On July 25, 2011, I first called Sears to report that my Kenmore Elite H5t washing machine was not working. The error code was an F35, which means the overflow switch needed to be replaced. An appointment was scheduled for August 3, 2011. My daughter sat home for hours waiting for the tech to arrive, which they never did. They claimed that they called both my home and cell. No such calls were placed, as I have caller ID at home and my cell identifies the phone number. When asked why they never showed up, I was told by Sears Service that the appointment that I received was a "forced" appointment not a "saved". I was a bit taken back by their answer. Wow! I had no idea that an appt took on a totally whole new meaning; where was I when this took place.

I have a Kenmore Elite Oasis HT 28081 Washer. This washer broke down after one year and Sears will not take responsibility of fixing it. Our family has used Kenmore products for many decades, shame on Sears I will never trust their product again. It cost me $933 for this washer, which is supposed to be one of the best and efficient washer and an energy saver. I would like Sears to refund me.

We bought a Kenmore Elite washer on February 17, 2011. It was delivered in March. I was very confident in Sears quality. We were surprised when four months later, the machine began making noise and vibrating badly during the spin cycle. We called Sears repair (machine is warranted). They said that a repair tech would be dispatched (for a new machine). The tech came out. The tech determined that a clutch was needed. He ordered the part to be delivered to our home. Two weeks later, the part came. We called and another tech was dispatched week later.

A lightning damaged the wires of Laundry Center Kenmore 1YU1000 purchased in September 2009. Technician no. ** repaired the wires on August 16 and charged $408.64.

I purchased a Kenmore elite washer HD3 in March 2011. After more than 17 months, the main control unit stopped working. Sears charged me $503.00 for it plus tax and labor to a total of $688.24 for repair when the control unit at appliance parts is only $255.00.

I purchased a Whirlpool built HE Oasis Washer, Kenmore brand but Whirlpool constructed. It really is a piece of junk. I paid right at $1,000 in the fall of 2008 and within three months, I needed a service call. Then right after the one year warranty, I needed several parts replaced and now one year after, it has three error codes.

I purchased Kenmore Oasis washer in 2007. In 2010, the washer began leaking from bottom. My laundry floor never got wet in front of the washer, so I didn't know there was a leak. The washer is on the second story. It was evidently a slow leak. I started smelling a musty smell in my kitchen (directly under the laundry room). Then, I started noticing brown spots on the ceiling in the kitchen. We just had a major snow storm, so I thought the roof had leaked from ice build up. I called the insurance company. They repaired and paid for the damage even though they could not find a roof leak. They cut holes in the ceiling and used huge fans to dry out the ceiling.

I bought the Kenmore front loader washer just over three years ago. During the first year, it has nothing but problems with it.

I purchased a Kenmore washer at 6pm on 8/11/11, took it home and did not work. I called back to the store and I was told to get online and troubleshoot. I could not get a service tech as the purchase was new; not in the system yet. I called repair tech on 8/12 but could not get an appointment until the afternoon of 8/15. The store manager is not available until 1:00 on 8/12. At 2:47 no call was received from the manager. I called executive office and said they were sending a tech this evening. I purchased tires (4) from Sears; truck shook bad. I was told to take it to Dobbs and if they said the tires were bad that Sears would replace them.

Purchased a Kenmore Elit front load washer in April of 2009. By July 26 of 2011, the Motor Control Unit stopped operating on a 2.25 years old machine. A technician came out to tell us the repair would cost $693 + $75 service call charge on a $784 machine, and the part (which basically controls the entire electronic functions of the machine) would have a 90-day warranty. The technician suggested we buy a new machine vs paying the cost to repair our existing, basically near-new machine. After hours of speaking to Sears (and 7 different representatives in different departments all giving us the brush off), we spoke to a gentleman in their Customer Solutions Center who informed us the Motor Control Unit was covered by the exceptional parts warranty, part #818396. Today, the service technician came out to tell us, in deed, the part is NOT covered under the exceptions part warranty. Rather the sensor smart electronic board would be covered under this warranty for only 2 years.

I called about my Kenmore Elite HE5t Steam Washer. It keeps going into a SUD, then within a few minutes it goes into an F35 error. I talked with Sears and they told me the only thing they could do is send a repairman to my house to look at it. The cost is $129 plus the part. The part is a water level switch, it costs $85 dollars.

We have a 2-year-old Kenmore Elite HE5t front load washing machine. After spending hours on the computer looking up the problem, I found out that the part "water level switch" #W10415587 appears to be a defective part that has had back order problems for over two years in these machines. There are 100's if not 1000's of people who have had the same part go bad.

Fix the washer over 20 times since purchase in 08. Replacing mother board again in 6 months. Repair teaches different things then the sells guys. I use to rave about Kenmore. Not anymore. I could have bought a new washer every year for the amount of money I have used to repair washers in the past 10 years. All Kenmores with Sears repair men.

Oasis HE Kenmore Elite washer has poor service and lack of ownership! We purchased an Oasis HE Kenmore Elite washer from our local Sear store in 2006. At the time of our purchase, we also got the extended warranty for both the washer and matching dryer. We had done loads of homework before our purchase and we were convinced that this was the pair that would meet our needs. Over the past several years, we have had service calls for both the washer and dryer. Unfortunately, I did not call as often as I should have called for service as I am not a complainer, and just try to make things work even if not all parts are doing as needed.

In 2003, we purchased a Kenmore Elite Calypso Wash Motion Washing Machine, Model #110.24084200, Type 170. We have had problems with it for some time now. The whites get black streaks on them and the clothes get twisted and stretched too easily. I have to always use a second rinse to get the soap out. I use HE detergent and I am very conservative.

Kenmore top loader HE 21302010 7 months old broken. 3 weeks later, it is still broken after 2 technicians and bills over $1500. Another technician is coming out in a week. I asked for a new one since this is a lemon. Sears said since it is under warranty, they will pay until it is fixed. In the meantime, I am without a washer and it looks like the $400 washer will end up costing them over $2000.

We purchased a Kenmore washer and dryer in Feb 2007, after previously purchasing two other washers and dryers that we never had problems with. This latest washer has been nothing but trouble. At the one year mark, a part went out that we had to replace. Then a board went out that was very costly. Now, a bearing needs to be replaced but the serviceman told us we should just buy a new washer because the bearing is so expensive. When we use our washer, it is so loud we can't hear each other talking and we have to keep a towel on the floor because of the leaks. It was a very expensive washer to have for only four years. Kenmore did not put out a good product.

I purchased my washer and dryer in April 2010. I have never been so disappointed in appliances before. The washer doesn't clean properly and everything comes out of washer and dryer in a million wrinkles. I've tried different settings,just putting a few things in at a time and nothing seems to help. I have no idea how to fix this problem. I would love to go back to go back to my old ones.

I purchased a Kenmore washer and dryer. Within the first three months, the drum in the dryer needed to be replaced. Lucky for me it was still under warranty. Within two years of the purchase date, my washer needed a new drum because it was cracked. The warranty ran out and I was told there was nothing they could do other than charge me $129.00 plus the price of a new drum. I will never purchase a Kenmore product ever again nor will I ever purchase an item from Sears. Both appliances were obviously defective. I need to purchase another washer.

I had this Kenmore Elite Oasis washing machine for 2 years and have had problems with it for the last 6 months. The tech came out and tried to fix it but it has the same problems which is that the spin cycle will not complete. The machine shakes, rattles and rolls when on spin cycle. I have to turn machine off and wring out the clothes by hand to toss in dryer. I paid over $1400 when I purchased it and have paid over $400 trying to repair it with no hope to correct the problem. I need to know if there's any way Sears can be responsible for selling this junk.

In Dec. 2008, I bought a brand new Kenmore 800 top-loading washing machine. I paid $587 for the washer, and opted out of buying the service contract (additional $200). I chose a machine with a dial rather than the new-fangled electronic push-button controls. I thought it would last. I trusted the Sears reputation. Less than two years have passed and the problems have started. The "brain" that tells it how much water to use per load isn't correct. So, I must lift the lid to fool it into putting more water in it.

We purchased one of Sears' top-of-the line Kenmore Elite Oasis HE washers with model number 27082. Not only were there significant load-balancing problems causing extremely loud rocking, when the Sears repairmen came to repair the knocking and rocking problem, we discovered that the entire interior frame was completely corroded, not just rusted but corroded! The appearance of the interior frame was like that of a washer that had been abandoned and exposed in a junkyard for the past two decades. The balancing problems and corrosion were so severe that their own Sears servicemen recommended that I purchase a new washer from Sears, of course. My new tile floor was ruined from the rust and corrosion. Most infuriating, Sears' dishonest Customer Service Department was never forthright in revealing that these high-priced Elite Oasis HE washing machines were overburdened with significant mechanical problems.

I bought in Sears a Kenmore canyon capacity top load washer in 2009. It has been a piece of junk since I bought it. I returned it the day I bought it. They replaced it with a new washer. It worked for 2 months. The control board was randomly lighting up and it’s constantly beeping. It has leaked water in my basement. As much as I paid for this washer, I am not putting another dollar into this piece of garbage. I have read online about all the complaints similar to mine about the control panel being garbage and Sears scamming everyone for repairs and bogus warranties. I have always bought from Sears, but I will never set foot in other Sears again. I cut up the Sears card and threw it out. Obviously, Sears is going to be out of business soon with that kind of quality and customer service.

My two-year old Sears Kenmore washing machine started putting out hot water when the dial was on cold and warm water when the dial was on hot. Also, the timer for the cycles stopped working. The machine is still under warranty. When I called for service, I explained in detail what was wrong with the washer. I was given an appointment for one week from the day I called. The repairman arrived with no parts on his truck. A good customer service/repair department would have been proactive and ordered parts that might have needed to be replaced. I was told that the parts would come to my house and then I was instructed to call the customer service department when I received all the parts to set up an appointment.

I purchased on 6-12-06 a Kenmore Elite front loader washing machine $1124.93. Service call on 7-30-08, repair $449.97. Service call again on 6-25-10 for $136.74 plus $367.66 parts and labor. I have spent over a half an hour trying to get to someone to assist me from the US, only to be disconnected. I had to recall and go through this again to no avail. Kristen, employee #**, said there is no one higher to speak to. I am currently up to a $1711.64 price tag on this machine with another $367.66 + labor pending. I will have to buy a new machine and transport laundry until I can do this.

We bought a Kenmore HE 2Plus washer from Sears on December 15, 2007. The first washer we brought home didn't work so it took my husband 4 hours to exchange it for a new one. Within a year, we called Sears for someone to come because the machine was leaking. They never fixed that so a towel was laid under the washer. Lately, my washer sounds like a plane taking off in our house during spin cycle. A repairman came yesterday and told me what was wrong before he even looked at the washer.

We bought a Sears Kenmore Elite HE5t washer and dryer set on 07/19/2008 (model number 110.47089600 and serial number CSU1711195). The first year we had it, the set was only used a few times, as we were not living in the home it was in. Yet, we move here permanent last March 23, 2009. Since then, it's just been my husband and I. My washer had been acting up a few times throwing a code of F71 a few times, and I just powered it off and on or unplugged it, thinking it just needed to be reset as that code was not in my manual to find out what it meant. After doing the on/off or unplug steps, the washer would start and work.

I purchased a $1000 dollar Kenmore washer from Sears 5 years ago. Now the circuit board is not working. I paid for a $200 service warranty they push on you. It has been a month and they cannot find the part to replace it with. No one calls me, they just keep on pushing out and saying it is backlog. I think the service is very poor and they just give you the runaround. I feel the washer should be replaced. They wanted to give me $500 to buy a new one only at Sears. This means to get one equal to mine, I would need to put in $600 more. This to me is not very fair.

I purchased a new Kenmore Elite Oasis washer, model 110.27042602 in October 2006 and the extended warranty. Every year since the mother board has failed. It failed again and I did not renew the warranty as it is $188 which is 1/3 the cost of a new washer, so every three years I can buy a new washer. My previous washer was 20 years old and never needed service. Washer does not work. Mother board failed for the third time.

My husband and I purchased a new Kenmore H3T front loader in October 2008 to replace a really old set in our new house. First, I had issues with the delivery men complaining about having to deliver it to our house and banging our new machine into our basement door. Called Sears, got $75 off the machine. On April 4th 2010, I noticed a puddle under my machine after doing a load of laundry. After cleaning it up, I removed the front and checked the pump as sometimes sthey get clogged and leak. Nope, not leaking from there but I noticed that the cement weight was wet. Took off the gasket, the counterweight, to find one of the bolts for the counterweight had punched a hole in the tub.

We purchased a Kenmore Elite Oasis HE washer, model number 110.27082604, in Feb of 2008. This is a higher-end washing machine at a price of $900. The machine is a designed to be a top loading front loader. It has no agitator and the drum and bottom spin to clean the clothes. Since we bought the washing machine, we have had many problems with clothing items falling over the drum and getting stuck between the drum and outer casing of the machine. Whenever we have had the machine serviced, the repair men say this is a common thing they see all the time. They have even seen sheets fall over the drum.

The HE5t washing machine is a poor excuse for a washing machine. We used it for a month and our clothes were not coming clean. The toddler's clothes smelled as strongly of urine after the wash as they did before. A month after we purchased the machine, we called the Sears repairman. After he heard how we washed the clothes and after he checked the machine for correct functioning, he told us that we were doing everything correctly and that the machine was functioning as it was intended.

I purchased a Kenmore HE2Plus front load washer and matching dryer on 3/5/08, but would not be delivered until 3/13/08. I started noticing after about 4 months that our clothes had this foul smell and depending on the material it was worse (towels, t-shirts, sweatpants and sweatshirts), the majority of our clothes. I tried everything I could think of to get the smell out of the clothes, i.e. less soap, softener; more soap softener; extra rinse, longer wash cycle, with no improvement.

I have a Kenmore Oasis washing machine Serial number CT4870302 Model number 110.27086603 that has consistently been displaying an F1 error for quite some time. When I initially contacted Sears, the rep (not John) quoted me a large dollar amount for evaluation and repair. My friend has the same product with a similar serial number and hers was replaced at no charge. I contacted John at Sears on 03/09/10 who stated that my product is not eligible for replacement (replacing up to CT38). He stated that if I would have responded earlier, I would qualify and letters were sent but conveniently, I never received a letter. I'm really upset about this and am scheduled to have several appliances delivered from Sears on Saturday but considering cancelling as a result.

I bought a washer for our new home from Sears Arbor Place Mall in 2001. I called Kenmore about the smell 6 months after purchase. They wanted to know if I want a service call at my expense. I told them "no". I want to get rid of the smell. They told me the washer tub would need to be cleaned. "After a year? ", was my response. I let it go for a couple of years. I would run a cycle with bleach on the high capacity setting without clothes. This would stop the smell for a week. But it would return.

I purchased the Kenmore/Whirlpool Calypso Washer on April 23rd 2004. I have not have any problems up until this last week. It is spinning out of control and goes off-balance. I belong to CenterPoint energy service plus program and had a repairman out on February 8th 2010, and he couldn't find a reason for it doing so. He said that the washer was okay. I have documentation.

I purchased a Kenmore, Front loading HE 2 Plus in March 2009 from Sears in West Palm Beach, Florida. Ever since it was delivered to our condo in Juno Beach, Florida, which we use 5-6 times per year, it has a major water leak! We then followed Sears’ protocol in calling their repair service department. We obtained a service date 10-14 days later, flew back to Juno Beach (our permanent home is in Detroit, Michigan), waited all day until a repair person comes, and they attempted to find the problem, readjusted a part or replaced a part and it still is not fixed! We have had repairmen in August, September, December, and now January 2010.

I purchased a Kenmore Elite Oasis HE Washer in 2007 Model# 110.27087603 from Sears. This washer displays a F-1 code and needs to be restarted several times every time I try to wash a load of clothes. Research has led me to find that a vast number of others are experiencing this same problem and some were even recalled or have been thrown.

I purchased (received as a gift purchased by my parents) a Kenmore front load washer, model # 417 about 5 years ago. The washing machine front panel is rusting. When I called the company, I was told that this was not a product defect and that rust sometimes happens if there is damage. I said that I didn't understand how rust could occur on a washer since it is obviously designed to be in contact with water and that the location of the rust was underneath the door where it closed. I was again told that it was not a product defect.

I have a Kenmore Elite HE 4T washer. The washer continuously displays the F11 error code and I could no longer use it. My research revealed that it is due to a defective Control Board. Sears is unwilling to help me. The unit is a lemon and there is a pending class action lawsuit against Sears for this issue. I had to go to Laundromat to wash clothes.

In 2003, we purchased a Kenmore Elite Calypso washer and dryer. We bought a Kenmore again, because we had a Kenmore the was 25 years old that we were replacing that still worked and was never repaired. After a year, it needed repair, and Sears fixed it. Now, it won't spin dry, and Sears wants my credit card number to send someone to fix it at a cost of $125.00 for labor and around $300.00 for parts.

On January 1, 2010, my husband and I purchased a Kenmore Elite HE5 Steam Energy Star washer, dryer and 2 pedestals for which we paid in full. Delivery occurred on January 5. The appliances arrived very damaged. The dryer had obviously been dropped and the controls were being held together by tape! While the delivery guys were here, they called Customer Service and told them about the damaged items. I spoke with Customer Service and was promised that brand new appliances would be delivered to our home today, January 7.

I also bought a Kenmore front loader (model number 417.44052400), along with the matching dryer. The dryer died on me this year and I spent about $450 to fix it. Not 4 months later, my washer is no longer working. It doesn't spin. It needs new board (same thing that was wrong with the dryer). I started looking up the various issues and learned that the spider wheel is made of a faulty alloy. So even if I spend the $400 fixing the washer, I will be looking forward to spending another $220, plus labor, replacing the spider wheel and drum in another year or two.

I am writing to you today to document the sequence of events regarding the repair of my Kenmore front load washing machine purchased from Sears on August 2, 2006 at the Sears store in Nashua, New Hampshire. On 12/10/09, I called Sears to request a Service Tech appointment to repair the above-mentioned washing machine, which had gone dead and locked the door after pressing the start button and hearing a popping noise. The man who took my call asked me to check the breakers and the plug and to hold down the start button for over 60 seconds. After none of that worked, he told me that a Service Technician would be here on the 14th between 8 am and 5 pm.

Kenmore front load washer leaking from the bottom. Getting service is a real problem, even though I purchased the extended service warranty. In December 2008 I had the same problem, with the first technician claiming it's not possible for that to be happening. I then continued to complain and technician #2 came; and was there less than 10 minutes and fixed the problem. In December 2009, the same problem and getting service is a joke. Technician was scheduled for Thursday, December 10, 2009. No call, no show and so I called on December 11th. I was told I needed to reschedule. I missed a day of work waiting for service and now they want me to reschedule and miss another day. When I asked for a manager's name, everyone is mum. I need my washer. I may need to go to an outside vendor to service my appliance even though I paid Sears for the extended warranty.

I have the Sears Kenmore He5T washer and it may get the dirt out of clothes. But there is not enough water to get the smell out of clothes especially pee smell in sheets. Is this a frontloader thing with the water saver or what? I usually wash smelly clothes twice at least. So am I really saving water?

Bought a Kenmore HE2plus wash machine in Feb. 2008 for around $800.00. Yesterday, a Sear's repairman came to fix the washer. The repair bill was $859.52. Of course I told him to forget it. He wrote on the receipt, "balance block broke off the tub and broke the shocks." The tub is lying on the ground. It needs a new tub, shocks etc. Sears will do absolutely nothing because the warranty is up. To me this is a defective wash machine that is not even two years old. I have not been able to contact Kenmore at all. All websites take me back to Sears. I spent three hours on the phone talking to Sears with no resolution at all. I am a single person that lives alone so the machine was not getting overused. Doesn't a manufacturer have any responsibility for the products they sell even if the warranty is up? To me, this is like the engine failing out of your car. I really need help with this situation. Kenmore Washer model-110.47512603 Series-HLW0565838 Type-832. I wrote a letter to Sears Home Office as well as contacting the local TV station that tries to help consumers in these types of situations.

I purchased a Kenmore Washer 3.5 Super Capacity on 9/9/05 from Sears (Model #41744052400) and we've had nothing but problems ever since. I purchased the matching electric dryer as well. First, the washer had to go back the first time it was used. It must have been dropped in the warehouse - broken drum brackets. Then, the dryer never shut off and became red hot along with my wall and floor - bad sensor. Most of the damages were covered under warranty (i.e. broken drum bracket, door lock on washer, door adjustment, etc.) but now that the warranty has expired, the mold build up is awful and the main control panel went bad.

I purchased a new energy-efficient washing machine in 9/06. It is now broken and will cost too much to repair than replace. A $700 highly rated washing machine should not end up in the landfill in 3 years in a time when recycle and go green is a concern on everyone's mind. My last washer was 15+ yrs old when it quit. Someone needs to get on these companies for selling expensive garbage that do nothing but contribute to our growing problem with landfills.

From the first day I received it the dryer worked sporadically. A repairman looked at it and said it had the proper heat. The store replaced the original dryer with the same model. The same thing happened. I have had it now for 5 years because there has been only two of us. Sometimes it would take an hour at top heat to dry some clothes. Now that a family has moved in with us I got a dryer from another store and replaced the old one. I am shocked that Sears has made a defective appliance. They have always been the best. I just want someone to know my disappointment and will check out this model and change it. It's model # 8519504 Kenmore Elite. Thanks for listening to me. Usually a more than satisfied customer.

I purchased from Sears a Kenmore Elite Calypso washer on Aug. 8, 2002. Since that time it has been repaired seven (7) times. On Feb. 5, 2004, it stopped working. At that time, Sears replaced the motor control board. On Aug. 8, 2005, it had error codes and was putting stains on clothes. They replaced the ETC board and the wash plate. On Feb. 10, 2006, there were more clothes stains. They replaced the control board and u-joint assembly. On June 14, 2007, it was making unusual noises and still have stains. They replaced the u-joint assembly again. On Aug. 8, 2008, grease was still getting on the clothes. He couldn't find anything wrong with machine so the tech cleaned the tub and dispensers. On Sept. 24, 2009, it was leaking water onto the floor and LD error code on display panel. They replaced pump.

I had for less than 6 years a Kenmore front load washer model # 417.43042200 that started to make a loud noise when on spin cycle. I took it apart and found that the shaft holding the tub was broken due to corrosion. Apparently, the aluminum brackets which are part of the drum were totally corroded by the soap or softener (we use only well-known brand of detergent and softener). I called Sears because the tub has a lifetime warranty but was told that they have to send a technician to do the repair to get the part for free. According to the web, it is a major repair that takes over 4 hours and they recommend to change several other parts. I estimated that the repair cost will be much higher if I use the warranty than if I do it myself.

We bought a Kenmore Elite HE4T front loading washer less than 4 years ago for $1,500. Ouch. I did something I normally don't do, which is buy a two year additional warranty. Thank goodness. Even though it is supposed to be quiet, it is not at all. The whole house shakes when it is on, any spin cycle higher than low. The service said this is normal. In less than 2 years, I started getting the dreaded F14 and/or dL, or some other message accompanied by the loud beep beep. I was told to unplug it and replug it, not at all easy since the plug is behind the washer. I did this so many times I hurt my back (and no, I work out and don't, well didn't, have back problems). Usually this would work, but eventually I had to call them again.

Kenmore washing machine purchased in 2005 - I already have had the electrical panel replaced (at my expense). Rust on the outside of the washer, cracked face drawer and mold inside the drawer. Kenmore offered $100 off the new product.

I purchased a Kenmore front loader in June 2003. We have a second floor laundry room and the machine caused our entire house to shake. The serviceman advised us that "That's just how front loaders are." This week, Sept. 14, 2009, I noticed our washer left brown gunk on my 1/2 load of sheets. It was mold. I cleaned the gasket and ran another rinse. Thereafter, the machine started to shake violently. I have run 2 more wash cycles and the machine has been rendered completely useless. We've had the machine for 6.25 years and there are only 2 adults in our household. The product warranty is expired and there seem to be a significant number of similar complaints. A washer should have an expected shelf-life of more than 6 years, as we paid $1,000 for it in 2003! No company should be allowed to abuse consumers in this way.

I purchased a Kenmore top load washer in 2007. After several electronic board repairs, it still doesn't work! The only thing the Sears agent can offer to us in the way of repair is a new service agreement for $240. What a joke! You've got to be kidding me.

My 2-year-old Kenmore washing machine's motor seized. I called Sears for repair since that's where I bought it. Sears ordered the new motor (from Whirlpool). The part arrived 2 days late and was also defective. It too seized. I called Whirlpool customer service, which was absolutely no help. He told me since it was Sears's repair order, there's nothing he could do. It's just another way of passing off shoddy parts and repairs.

I bought the Kenmore Oasis washer in 2006. In 2008, I had to have the motherboard replaced. They offered me a warranty extension that helped. It is now less than a year later and the board has gone again. They have mentioned buying another extension. This has become one costly washer. I bought the best at the time so that I would not have problem or have to replace often. What a big mistake! This machine needs to be recalled!

After my front loading clothes washer broke down, I purchased a top loading Kenmore washer in February of 2009. I bought it because it was much less expensive than a front loader, and because the salesman told me it was an excellent machine. Well, it's not an excellent machine. In fact, I don't even consider it a good machine. I have been unhappy with it since day 1.

I purchased a Sears Kenmore Elite Oasis HE top loading washer in November 2007. In October 2008, it was making a noise that sounded like something broken was spinning around somewhere inside the washer. We checked and could find nothing visible. It also did not seem to be draining water from the clothes properly. I called repair and a tech checked it out (spent very little time and really didn't seem to know about this machine), and declared there was nothing wrong with it. A little over a month later, I stepped into my basement family room and onto soggy wall to wall carpeting. The washer room is adjacent to the family room. The washer pump had failed in some fashion and flooded the washer room and part of the family room!

We have been using a Kenmore frontloading washer for several years. It has a horrible mold problem. We can't afford to replace it, and so, I have been trying all of the recommended solutions (I read an article in paper about this common problem and then researched on internet.) - bleach, leaving the door open, and constantly wiping off gasket. Nothing really works. Our clothes and especially towels are all beginning to smell badly, and I have started hanging them outside to try to use the sun to bleach them. It doesn't work! This washer should have been recalled.

My Kenmore front load washer, Quiet Pak4, was purchased about 3 1/2 years ago. It does not wash clothes properly, and it uses such little water that clothes have to be washed 2-3 times. There is mold in the rubber gasket, and small clothing items get stuck in there. The mold is near impossible to get out of the rubber, and our clothes smell "moldy." I mentioned it to a sales rep in Sears (Columbia, MD), and her suggestion was to leave the door open after using the washer. How ridiculous to have to leave the door open. Nonetheless, we tried it. Yes, it did dry the washer out, but the moldy, musty smell remains.

I purchased a Kenmore Elite Oasis HE washer in 2006. It stopped working, and it's flashing an error code. I had the computer board replaced in October 2007. Again, it's not working but flashing an error code. It's August 2009. I paid top dollar, and it is a piece of junk. I see there are a lot of others out there having the same problem.

Only about a year ago did I purchase a Kenmore frontloader/dryer stacked unit, model 417 48102701. It was installed properly, and we have a new home. So, the flooring should not be an issue; in fact, the machine is standing on a concrete floor. From the beginning, it seemed the washing machine moved too much when spinning and seemed to have too many issues with unbalanced loads, despite not being overloaded. In addition, the clothes never seemed to have been washed properly (using HE detergent), like it was not using enough water. I frequently had to wash more soiled items twice.

We bought a Kenmore Oasis HE washing machine from Sears as well as the extended warranty. We called about the user interface; it stopped working. Technician came out and checked it and found it to be faulty. The second item I asked about was the advanced rust on the side and around the bleach receptacle. He opened the unit and discovered that a hose was missing and what was there was too short to reach to bleach receptacle. Upon opening, you were knocked over by the odor of the bleach. The support frame was severely rusted. Rust was seen all the way down to the motor housing area. When I asked what they would do about this problem, I was informed that Sears would replace the hose but the rust is not covered by warranty and it was our problem. I have made repeated calls to Sears to get some sort of solution to this manufacturing defect. All Sears kept saying was that the rust is not covered by the warranty.

Our Kenmore front load washer (Model: HE3t Elite) smells like mold. It never goes away even after using bleach and dried. I will go back to top load machine, not from Sears.

I purchased a Kenmore washer and dryer in 1988. It traveled through four states and I had to call a repairman about 3 or 4 times. When that set wore out in Jan 2008, I understandably purchased another Kenmore washer and dryer. I purchased the Kenmore Elite HE and have been sorely disappointed. I had to call someone out within the year for the dryer because of the F1 error message. Roughly a year later, I’ve had to call someone because of the F1 error message on the washer. I'm told it will cost $371.00 to replace the mother board. After only about a year and a half!

We purchased a Kenmore Oasis HE washer and dryer in January of 2007. Approximately one year after the purchase, the washer went out and had to have the control board replaced. Six months later, the dryer went out and had to be repaired. Two months later, the dryer didn't even come on and had to have the control panel replaced. The customer service rep told us a repairman would be out between the hours of 8am and 5pm on each occasion. I took off from work for the latter problem only to be called around 3pm by the service repairman and told that he got tied up on another call and would have to come out the next day! I am at wit's end with this piece of ** machinery and am looking into a class action lawsuit against this company. The parts on their appliances are not even Kenmore but Whirlpool! Something has to be done about this type of consumer deception and abuse for these very expensive machines!

We purchased a new Kenmore washer and dryer. These appliances will vibrate and they were intended to be put on concrete floors only. If put on a different floor other than that, you must put plywood under them, if not, they gyrate all over the floor. Sears will not replace them even though they were under warranty. They want you to purchase another warranty for a year then they will eventually, in that year, lemon them out. Maybe they have to make 4-6 service calls first. Wow, there was nothing on the machines or was stated when purchased. Oh by the way, these were heavy duty. We had to purchase new ones. The others were not even a year old.

My wife and I purchased a front load HE2 washer and matching dryer in April of 06 when our last child left for college. After using our old top load machine for 20+ years while raising 3 children (heavy use), we decided to move our old set to the cabin and purchase an attractive new set for our home. I thought these machines would last many years. I was very wrong. This morning, our machine was checked because it was making an odd noise. The repairman said the machine was shot and needed a new main bearing. The purchase price of the machine was $799.88 in April of 06. The repair bill estimate today, 07/08/09, is $890.00! No offer of assistance - no help - pure expense. The repairman simply said, "You should have bought the extended warranty". The machine has three years of light use (just my wife and I at home these days) and has done a small fraction of the work the old machine did every year for many years. It's junk now. The price to fix it is more than the cost of a new machine.

I purchased a Kenmore Elite HE3 Front Load Washer & Dryer approximately 3 years ago from Sears. I have had numerous problems with both units, but I am really concerned about the musty smell coming from the machine. It's getting on my clothes, and makes the whole room smell. I have gotten nowhere with Sears, and have given up trying. They are very indifferent to my concerns, and basically said that there is nothing they can do for me. I've wasted $1,200.00 for the price of the machines! I would love for them to just come get it and give me my money back on both units.

Beginning the third year of using my Kenmore HE3 (model number 44836), I began smelling mold. From then on, I left the washer door open, hoping it would dry out and the mold smell would go away. It didn't. I went online to see if there might be a solution to my problem and was shocked to find so many other people fighting the same problem. Typical home remedies tried were not successful for me or for others who tried them.

I purchased a top of the line Kenmore front loader washing machine and dryer from Sears in March 2003. I kept the extended warranty until 2006 when my husband lost his job. A few weeks ago, the machine started making a banging noise. I had Sears out to look at it and was told that the bearings were shot. The suggestion, "throw it in the trash". He then handed me an estimate of $1,583.68 to repair it. I told the technician that the drum had a lifetime warranty. He agreed and the new amount to repair the machine was $1,109.85. When I was given the estimate and looked it over, there was $889.96 in additional parts to complete the repair. I questioned the tech and he stated that the drum is like an egg. The parts are not reusable. I called Sears and expressed my anger.

In September 2006, I purchased a Kenmore matching front loading washer/dryer, Kenmore range and Kenmore refrigerator/freezer. As of March 2009, I have had to call customer service to repair my washer, costing me $350. Coincidence or not, my range over this past weekend, 6/6/09, experienced a runaway temperature which could have lead to a fire and my dryer mysteriously stopped working. I called and requested service and was told I was responsible for $75 per appliance for diagnostics and then the repair amount on top of this. With all appliances being only 2 1/2 years old, and for 3 out 4 to break in a row, Sears Kenmore brand should be ashamed of themselves for putting their name on appliances we have put our trust in. Are there any consumer laws protecting me? I look forward to any assistance in this matter. I have the repair men coming this week on 6/10 and 6/11. I’m unable to cook and launder for family of 5 and have no financial means to replace these appliances. Never mind affording to spend an additional $350 each for their repair!

On December 18, 2008, I purchased a new Kenmore 600 topload washer. On the evening of May 31, 2009, the wash quit working. The washer will not do anything but allowed more water to run into it. It quit working full of water and with a load of clothes in it. When I called the customer service 800 number, the lady I spoke with told me to unplug the wash and plug it back in to see if it needed to be reset and this was after I told her the washer was full on clothes and water. I again explained to her the the plug was behind the washer and since it was full of water and clothes that would be impossible. The representative told me the next available date for a service person to come out was on Thursday, June 4,2009.

I have a Kenmore Elite HE4t washer. The smell and mold and mildew are bad. For the money we paid, there should be no problem. I'm ready to go back to the regular old washer. They seem to have no idea what is going on.

I have a Kenmore Elite Oasis Model #27072602 that I purchased May 2007 and used for less than 3 months then stored it. Once I moved Feb 2009 and used my washer again for less than a month it started going off flashing F 51 and beeping on any cycle, setting, etc. The washer costs almost $1000 and when the Sears repair guy came out to see what was wrong with it he told me the control panel was out and it'd cost $414.00 to repair. I have read on several web sites about this same washer having the same problem, then after it is repaired it will last about 3 months and go out again. Not only do you have to pay an outrageous amount to repair you have to turn around and buy a warranty to protect yourself. Sears knows this washer continually has this problem and will do nothing to help with a recall or whatever. I have complained to anyone I can at Sears and it does not help. So I deal with the stupid washer not working having to push the stop and start button over and over again until it gets through the washing, rinsing, & spinning to being done.

We bought a 700 Series Kenmore Washer at the Sears dent and scratch facility in Orlando, FL. Within a week or two, we noticed it was leaking. I think we had two repairmen come out. The second one was honest and said the washer was poorly designed. If you run a small load, the water splashes up and over the tub and onto the floor. Of course, they were trying to sell me the extended warranty, which would only mean I'd call a repairman. He'd come out and say we must be loading the clothes wrong. Since there is no fix they can do, I'd spend more money and waste my time waiting for the repairman to come. If this is the kind of product Sears is now making, it will eventually come back to bite them since people talk and will stop buying Sears products. Sears used to be a trustworthy name. Soon it could be a memory.

We purchased a top load Kenmore Elite HE washer about 15 months ago. After only 3 months, a repairman needed to be called due to the F/F51 code on the panel. The repairman stated this model was known to do this. I thought great - we got a lemon! Now, 12 months later, we are having this same problem. I've never experienced such a nightmare, nor have I ever needed a repairman for any of my washers (I've only had 2 since they lasted a long time). So this experience has not only left me with a lemon washer, but also disgusted at Sears for having the nerve to put this product on market.

I purchased a Kenmore front loading washing machine 4 years ago from Sears. It has always worked great and still does but, just recently, we started smelling a musty, moldy smell coming from it. It has continually gotten worse while I have been trying to fix it. I have cleaned the inside and outside of it, washed whites with bleach, run empty loads with just bleach and just water, bought the recommended product from Sears to use for bad smell. Nothing has worked and it has only gotten worse. I have called Kenmore/Sears for help and, every time I call, they tell me there is nothing they can do to help me. The smell is unbearable and the washing machine is now sitting in my garage!

I, too, have had many Sears products over the past 48 years. The latest product was a Kenmore Dryer. I had it for 3 years and then the motor burned up. I hang a lot of things on the line outside and do not use the dryer very hard. We are retired, and therefore, no little children and not many dirty clothes. Something like this should have a factory warranty for longer than that. I will think twice about buying a Sears Kenmore again.

I called to have a Kenmore dryer (model number 41788052700) repaired on March 9 for no heat. They came and told me I needed a heating element. No kidding. They made me wait 1 week for part, and then they came and fixed it. 3 weeks later, it had the same problem. The tech shows up, goes over the whole machine for over 1 hour and then changes the same part. It heats up and he leaves. I put clothes in and start the machine. 10 minutes later, guess what, no heat. I called Sears but they told me to call in the morning to make an appointment for that day, but I knew that won't happen - they will make me wait. I told them I was not happy at all and that I wanted a new machine, but they said no; it has to break 4 or more times before that can happen. What kind of ** is that? Does anyone else have this problem with Sears and this machine, or am I all alone?

I purchased Kenmore Elite Oasis HE series canyon capacity washer and matching dryer (Mod #s 110.27072600 - washer, and 110.67072600 - dryer. Installers set the machines in place, plugged in and attached the dryer vent hose, then left. The drier wouldn't work; there was no power cord! I tried to use the washer; it tripped circuit breakers three times. Behind the washer, I saw a bunch of wires with exposed ends sticking out of the back of the machine. The bundle of wires was smashed between the control panel/top of the machine and the tub portion. I called Sears to fix the problem. They said, "The power cords don't come with that dryer - you have to order one as an extra.”

I purchased a Kenmore washer front load, model #41744152400 and serial #XC54909522 (delivery date 02-14-05, repaired Dec. 27, 2007) and was out twice since the rubber came off from the inside on January 5, 2008. Installed the baffle in tub and vibrations are somewhat visible. Someone came to repair the machine within two days. Now I called them on a Monday, March 31, 2009 and they did not show up to fix the problem with the washer until Monday, April 6, 2009. That's six days (unacceptable). For a new machine, it should last at least 5 or 6 years before being repaired. It cost over $1,119. I will not buy any more appliances from Sears.

Our less than two-year old Kenmore Elite Oasis (#110.2703) washing machine kept getting an F 51 error message. Bad circuit board. Will be nearly $300 to fix. Ridiculous. This $800 unit replaced a 15 year old cheap ($250) Roper that finally died. My service man (not a Sears technician) said this is generally a solid line but this was the first year for the top-loading model. Never buy year one.

On March 8, 2008, Sears delivered a Kenmore front-loading washer and dryer. This completed a large appliance purchase since late January, totaling $6300, mostly in Kenmore appliances, from the Fredericksburg, VA store. Since about January 2009, I had noticed that the washer was really shaking when spinning - far more than usual. Yet it was level. The troubleshooting section of the appliance manual said to not worry about it - these washers make a lot of noise. So I did nothing.

I purchased a Kenmore Elite He3 front load washer 4 years ago. I have already had 3 service calls and spent over $200 to replace a door latch. I have now been told that I am going to need to replace the control panels at a cost of over $600. I find this unacceptable for a 4-year-old machine that I paid $964 for. I am very disappointed with SEARS and the Kenmore product line. That's the last purchase for me. No more running around and calling.

Bought Sears Kenmore front load washer model 417.42042100. Right after warranty ended, had to replace the computer. Today, 3/08/09, the drum will not spin. The machine has been getting progressively louder. I paid $649.99 plus tax for this machine and put over $200 into it and it's life has ended after just 7 years. I use this machine for just 2 people. Somebody should be accountable for such a poor product. It does not make sense to put more money into a machine that fails prematurely. From what I have found online, there are many others with the same problems on the Kenmore machines.

I've had a Kenmore washer (Model 417.44082400) for 3.5 years and it stopped working. Brought in a Sears technician who told me he needed to replace two computers (circuit boards) for $554. One of the boards control the front panel. The front panel lights turn on, buttons work, the door lock actuates, etc. so I'm not sure why he felt he needed to do that. His recommendation was to purchase a new washer and take out an extended warranty ($130/year). He also said he wasn't 100% sure about the problem and that it might cost more. He then gave me a coupon for the purchase of a new washing machine.

After less than a year of use and 4 Sears repair guys, we still have the same problem with our Kenmore Elite HE5T washer. F71 and F70. Sears is offering us $500 toward a new machine which will not cover a front loading washer. We've been ripped off with faulty goods that don't even last a year!

Purchased Kenmore Oasis elite washer & dryer 11/06. Washer control panel went out 6/08 cost me $200 bucks. Fast forward the dryer is beeping now 3/09 guess what another control panel failure!! Kenmore and Sears are a POS!!! Never buy anything there again, PERIOD!!

We bought a Kenmore HE 4t front loader. I feel it has a very serious safety issue. I had a very light load of 3 shirts, several undies and 1 fleece sweat pant and some socks in the washer. I heard a very loud thumping noise from my laundry room and when I went into the room, the machine was bouncing all over. It had moved almost 2 feet from original position. I went to the front of the machine to try and shut it off, but the cancel/pause button would not shut the machine off. Our laundry room is about 5 feet wide. The machine was bouncing towards me and almost had me pinned to the wall. I was trying to hold the machine back with one arm and the other hand kept pushing the button to shut it off.

We bought a Kenmore front loader He-5 washer and dryer from Sears in August 2007 for over $1000+ each. As of yesterday, 2/22/09, it has stopped working. It is giving me reading of F-25, which is not even in the manual. A friend of mine did a diagnostic and told me it was the solid state left panel thingamajig and said it would cost $350 for the part and possibly another $150 for tax, shipping and labor. A total cost of $500, half the price of the washer! What gives? The warranty expired in August of 2008 and now I have to pay outta pocket half the cost of the appliance.

I too fell for the Black Friday sale on the front load Kenmore Washer and Dryer. It was supposed to be delivered today, February 20 (after being told over and over it was coming earlier) and now today they are saying March 5th. It makes me sick that in today's economy there is no one out there that can help us or protect us. I thought it was not legal to sell something you do not have. That is precisely what they have done. I will never buy from Sears again nor will anyone in my family. Shame on them!

I bought a Kenmore Elite Calypso washing machine in 2004. The machine is a piece of Garbage. It requires special HE detergent. The unit is out of warranty and leaks all over the place and the rubber lining around this top loader is mildew laden. It is also rusting terribly. Anyway, the name is all that this company has left and the reputation has gone down the drain. Just bought an inexpensive Haier washing machine... digital and all the right features for hundreds of dollars less. Remember that most of these products are made elsewhere in Asia so forget the brand names, because they're probably made at the same factory and cost more because they slap their trademark on and charge hundreds more for their garbage.

The washer has been leaking in 2 places since we bought it in December. It took us a while to figure what is wrong with it. Clothes smelling foul after wash. Much moisture around the door seal. Model: 97041481-06-00. Soaked the basement flooring badly as we did not realize it is leaking from the water intake even if we are not using the washer.

We had to replace a Kenmore washer after three years because the bearings went. I was told by the Sears tech that I used too much soap which caused a leak onto the bearings. We replaced it with a newer HE2 Kenmore because they no longer made the same one. This one now going on three years stopped working and leaked water. After four appointments, Sears set up and no showed. They came out the fifth time and there was a sock jammed up under and into the soap dispenser area. Was fixed and I was told I was putting too many articles and heavy items with light items which caused this. A week later, when my mother-in-law was watching my kids while I was out of town, it happened again. I told the service manager, Jim **, I have washed clothes in this machine for almost three years now and all of a sudden twice in a couple weeks, I'm loading it wrong. I asked if there could be a problem with the seal. He said it's an operator error and my extended warranty will be voided and he couldn't help me any further.

I purchased a Kenmore front load washer and dryer on 11-28-08. I submitted my rebate online on 11-29-09 for the free delivery. I have yet to receive my rebate, when they say I should receive it within 8-9 weeks. It has been over 12 weeks now.

My washing machine will not wash. It turns on, spits out the water and that is it. It starts to make a really, really loud noise when it does go on, and the LID locks and you can't turn off the machine and the LID won't unlock till you unplug it and replug and then it allows you to hit Stop. It unlocks the LID

Kenmore 41743142200 front loading washing machine bought May 2003. Jan 2009 started making a whole lot of noise, vibrating so loud you could not hear a conversation 3 rooms away! The drum inside was getting loose, until it had totally disconnected. No one can use this thing now; no one can wash clothes. Now what... No big loads were placed in this machine, never! Sears repair said they would take over a week to show up; with a $75 fee just to look. I could not wait, called another repair man, he came in one hour! Fee was $35. His estimate $500 plus tax to fix it. They can’t fix it in my house; has to be taken in the shop. I checked NO warranty, no recall on this Kenmore model. Nothing - we would have to pay out of pocket to get this fixed. The repair man said he sees this all the time with Kenmore’s and does NOT recommend buying one ever!

I purchased a Kenmore Elite QuietPak2 front load washer... Started getting an F02 code and had a friend come and look at the washer (filter). He found 8 socks under the rubber lip around the door. Also two that were in the machine by opening the back and looking in a black filter sort of box. They were in the machine part. I think this is a defect/design flaw. It had change as well as a wonderful Obama button!

Seems like after 3-5 years the bearing go out. The bearings are integrated so you have to pay around 170.00 for the part. Neptune had this problem and did a recall. Sears Kenmore won't recall theirs. You pay 600.00 for a washer that last 5 years or less.

2 years and 3 months ago, my husband and I purchased the Kenmore Elite washer/dryer set. I had to have my washer worked on so many times that the service guy told us there were no other parts that could be replaced to fix the leak. This was after the one-year warranty was expired; however I had purchased an extended warranty, so we were able to go through this experience without added expense. What we did experience was numerous (approx. 7) service visits without fixing the problem. I finally had to contact the Better Business Bureau to get my washer replaced. I had a major issue with replacing the washer with the same model or another model, because I did not want to go through this problem in another year. Finally, I decided to replace it with the same model because it was the blue model and there was no other blue model to match my dryer. I figured this would come back to haunt me.

I have experienced the same problem as Marie regarding the on/off signal button continual beeping, disallowing use of washing operations. I call about 6 different numbers and was told that there was a problem with the washer, that Kenmore knows about it, but has not issued a recall on the product. They instructed me to go to sears.com and click on the customer service link. There you will be able to make your complaint but need to include model #, serial #, and date of purchase. This action may or may not result in a recall, but this is the way to go about it. I figure the more complaint they have, perhaps they will issue a recall. What do you say, you in?

On 11/08/03, I purchased a front load washing machine. Five years later the bearings have wore out. It sounds like a fright train in spin mode. We called Sears to come and see what the issue is. The repair fellow said that it is common with this model and that it would be $850 to repair so we might as well buy a new machine. After 5 years I am not happy to replace a washing machine on Christmas eve. So I would like an explanation, refund or credit to the new washer I have to buy to replace this one. The model number is 417.44102300 serial number is xc33903671. Please contact me ASAP.

We purchased our Kenmore Oasis HE washer and dryer in March of 2006. We have done ok until now. The washer will not start as the cycle lights flash constantly from on-to-off. If there is a few second break in the flashing, we sometimes can get it to start. My last 2 Kenmore washers lasted 15+ years EACH so I didn't think it was necessary to purchase the extended warranty. Now we have a piece of junk that will cost an arm and leg to fix on, what it appears to be, an annual basis. Is there a class action lawsuit, and, if so, how does one join in?

Purchased a Kenmore HE2 plus front loading automatic washer. Clothes stink. Washer stinks like rotten eggs. Permeates throughout the whole house. Towels and linens stink and unable to get the funk out with bleach, oxy, fabreeze, etc. Unable to run the clean washer cycle because of an error code that keeps popping up - rL - and of course there is nothing mentioned in the manual about how to troubleshoot this code.

We purchased the Kenmore top of the line washer and dryer about two years ago. We bought the extended warranty. The first time our washer broke we called for warranty work. We were told it would be 4 weeks to set an appointment. Someone had to be at our home between 8:00 am and 5:00 pm to let the repairman in. This is a whole day away from work. The man came and asked me what's wrong with the washer? I told him he was the repairman - figure it out.

We bought a Kenmore 417 front-loading washing machine that had a $400 replacement of the computer two months after the warranty expired, and a $100 replaced pump after five years. Now at six and a half years old, the bearing is going out and would cost $500 to fix, but we're tossing it to the curb instead. Oh yes, and we also have water damage from the machine leaking water out of the door.

I have a Kenmore Elite top loading washing machine. It is a little over a year old. It was very expensive but I had read in Consumer Reports that it was a good machine. Well, the cycle lights on the machine started blinking and beeping on and off and it wouldn't let me wash my clothes. Remember this is only a little over a year old. I called Sears and they told me to unplug it and plug it back in. I did and nothing changed. I started doing research and found 100s of other people with the same problem. This machine should be recalled.

My wife and I bought a Kenmore front end stackable washer and dryer 6 years ago. The washing machine broke last week and we were told that the cost would be $1200 to fix for a $600 washer. From reading other posts the washing machine only lasts for about 5 to 6 years which is less than the average for a durable good like this.

In 2006, we purchased brand new Sear Front Loader Washer (Kenmore Elite Quiet Pak 4, Model# 110.459724004) and Dryer for our home. We have constant issues with a Swamp Water smell coming from the washer and the white clothes do not stay white. I went online and read about the filter that may need to be cleaned. My husband took the lower front panel off of the front of the washer and cleaned the filter but the smell is still there. We have tried different types of bleach, Oxy Clean, Downy, Fron Loader Cleaner Tablets to get rid of the smell and it keeps coming back. Our clothes and linens have this smell constantly. As a result we spend unnecessary money on additional products that don't get the smell out of the washer and clothes.