Interstate Moving & Relocation Group Reviews

Moving with IMRG was one of my worst experiences ever! 1. On the day of car pickup they called us and cancelled it, and after making a lot of calls we found another car mover, which charged us $200 more! We were lucky that a friend of us in town accepted to hold onto our car, till the new pickup date. 2. Another company named Unique Van Lines came to pick up our home stuff. Despite IMRG verbal statement that the fee is based on weight and if the announced weight is more than the actual weight, I will be charged less, but the driver said it's just based on cubic space and they never ever charge you less than the initial price. Our stairs had 13 steps and the driver charged us $75, because it going up and down had a combined 26 steps!

My moving process was fast and easy thanks to Interstate Moving & Relocation Group. They were flexible and patient with planning my move and everything was moved without being damaged. I would highly recommend this service to anyone looking to hire a moving company.

Interstate Moving & Relocation Group helped me move my things out of state and I was really happy about it. The team did an amazing job moving everything carefully. Thus, nothing broke because the items would usually break with other moving companies. I was extremely satisfied with their service and the fast pace they worked with.

They provided a good and professional service at an affordable quote. While moving my late parents' belongings from CT to NM they assured me that I would not have to worry about a thing and that they would take care of everything, which they did in a very professional manner. Everything was transported safely.

I had hard time finding a trusted mover when it was time for my grandparents from New York to Florida. I reach out to Interstate Moving. My Moving coordinator was very knowledgeable about the moving industry. They didn’t offer the cheapest price but it was affordable and around my budget. The moving coordinator educated me on what to expect to make a smooth move for my grandparents.

I hired Interstate Movers in August to do a move for me from CT to NM. They quoted me 3100 to do so. What they actually did was contract me out to another company who ended up charging me over $9200! When I called them to find out why the quote was so "off" the representative at Interstate told me she agreed it was high and would investigate. Upon this rep receiving the paperwork from the company we were contracted out to, she determined they, in her words, "scammed us" by charging us for materials never used and for cubic feet not used. She then asked them to refund us $2020 for the above overcharged. To this date nothing has been done to help me, the Consumer. There are so many moving companies out there. Do your research and do NOT hire this one. Not unless you want the run around and to be ripped off.

From FL to NC. Great communication, prices, and staff. Would use again for any other big moves. They took the worry away from the most stressful experience a person can go through. So glad they were there to help.

Earlier this year my mother and I had decided to relocate from Tampa, Florida to Center-City New York. It was my first time relocating and needless to say I was panicking about the whole experience. I have always had trust issues since early childhood and trusting a couple of people to deliver our belongings for a payment that was a minuscule amount compared to the value of our possessions was a huge step for me. Having no other choice, I decided to go with the most reputable relocation group I could find online. And I was not disappointed at all. In fact, I was impressed.

I needed a quick one bedroom move from Florida to Alabama. I called and got everything scheduled within a very short time frame, this company had comparable prices, and the movers and staff were extremely friendly. I paid a little bit more than I was initially planning on, but overall the whole process went smoothly and I would definitely recommend these guys to a friend.

Received one quote and ended up being double. Movers kept asking me to get more cash. This company uses different movers. The one they used for me was Angel Van Lines. My 400 dollar cabinet was ruined. Broken glass on a decoration. Never delivered my vacuum I bought right before the move. I was also told that included in the price was that the movers would carry my furniture to the rooms I wanted them in and they would reassemble the furniture they had taken apart. the movers refused to take most of my furniture upstairs. They did not take any of my boxes upstairs. Left everything in my garage. When I asked if they would take some of the furniture upstairs the one mover started cursing in front of me. Worst moving experience.

I have two specific complaints regarding this company. 1) I was not informed that once the moving company that was contracted to load my items (Move On Moving Solutions) arrived the cost for unplanned items would then be calculated by cubic feet and not weight, leading to a MUCH higher cost. I was led to believe that additional items that weren't accounted for in the previous estimate would be calculated in the same manner as was done in the original estimate--by weight.

I had to move from Boca Raton to Sarasota and used Interstate Moving & Relocation Group to do it. The group of guys that helped me with my move were very careful and made not breaking or scratching anything a priority. If I'm ever around Boca Raton again, I'll be using these guys for my move.

Recently I needed to move to a smaller rental after a bit of financial difficulty. IMRG provided me with a very fair quote, as well as showing up on time to move my belongings and not giving me any hassle with said move. All my furniture was wrapped and loaded in a timely manner, no scratches or damage. Everyone I met was extremely friendly and eager. I can’t imagine moving without them. I have no complaints whatsoever, and I will definitely be employing them again if need be. Five stars!

A Broker, not a moving company, I was misled. After our truck was loaded by Unique Vanlines on 8/27/18, they informed us we had more than estimated. We had to pay them additional right then otherwise they'd remove our stuff from the truck right into a the alley way (which is where the truck was being loaded). We feel this was under duress. 9/5/18 the company contacted me, saying our stuff would be loaded on a truck today but we had to pay $1000.00. I told them this wasn't correct. He said in order for it to go out on the truck I need photographic evidence of a money order. Again I told them it was incorrect. I contacted Interstate Moving Company to help get things sorted, they hired them for us. We didn't pay the additional grand on the 5th, our stuff was not loaded on their available truck.

Interstate Moving and Relocation Group offers very affordable prices, they helped me and my family relocate for a price I could live with. They were referred to me by my cousin who also used their service. I definitely would recommend them to anyone that needs a moving company. Very reliable.

The quote was accurate. There were no changes without my permission, and they were very unprofessional when I had a few questions about the contract. The staff was friendly and pleasant to speak to about the services they provide. The movers showed up on time as expected. They were careful about handling all of my stuff. They were, especially, careful with my delicate glassware.

The quote they provided was not too accurate and I ended up paying about $500 more than I expected. They did have very friendly staff, and the movers showed up when expected. Overall my experience was not bad but not great.

After our precious movers tried to hike the price up at the last minute we contacted Interstate Moving & Relocation Group and we got a quote that we could live with. When it was time to move they showed up on time and were very friendly but ready for action. We got everything packed up and were out of there in no time. Thank you Interstate Moving & Relocation Group.

The quote they initially gave was accurate. The staff were also very friendly. The only reason it is not 5 stars is because movers were an hour late. Otherwise it was a good experience. I would hire them again but ensure there is time allotted in case they are late.

We contacted IMRG for moving estimate which was below 5000, we were moving from AZ to WA. The quote they gave use was completely different from the one upon arrival of moving company, which was a contracted out service from IMRG to Move On Moving, From there it has been hell. We have received zero help from IMRG to help us solve problems of estimate being twice the much in the end, several highly priced valuables being lost or stolen and nobody taking responsibilities for it. The actual move carrier and IMRG never communicated with each other, We were being left at their mercy with 2 kids and house packed and ready to go. No customer service or manager service that you can actually talk to. Everyone is just avoiding any responsibility.

My moving adviser was extremely professional and helpful. They handled all of my questions quickly and professionally. They did their best to give me an accurate quote, which was pretty close when the time came to pay. Customer service was very detail oriented and dependable. I would definitely use this business again.

Me and my husband needed to move some things to our new house and at the start it was really stressful. We decided to take recommendations from a few friends and give these guys a chance to help us. From the start they made everything a lot less stressful and so simple. We got a quote over the phone which didn't take long at all, but was a tad bit more than we thought it would be. They answered all of mine and my husband's questions, and explained anything we were uncertain or confused about.

I recently had to relocate for work and found Interstate Moving online. They were able to help me move within a week of contacting them and they showed up 30 minutes before the time they gave me. Everyone that showed up to help were eager to get the job done and had a very friendly vibe. None of my items were damaged in transit and everything arrived timely. If I need to move again I won't hesitate to use Interstate.

I've had an overall very positive experience with me.The moving advisor was very professional, help and went above and beyond for me. They did their best to give me an affordable and budget friendly quote for my move to my new home in Salt Lake City, Utah.They were very careful and gentle with all of my fragile items. The customer service was very detailed and oriented and did a brilliant job addressing all of my concerns as well.

My Moving advisor was very professional and helpful and they did their best to give me an accurate quote. The customer Service was also excellent and helped me with the problems that I had while moving.

From beginning to end this company gets an F! The nightmare with the company started with Michael ** who provided my estimate. I explained in detail that my things had been in storage for several years and that I didn't have a complete inventory list I could share. Based upon the size and dimension's of my storage unit, Michael ** said he could estimate the cubic footage to provide an estimate. I kept pressing him on the accuracy. After sending me the first estimate, he stated he made a mistake in his calculation and sent me a revision. He also repeatedly stated that "More than likely my estimate would be less." During our calls, I shared with them that I would be in Panama for two weeks and that my son would oversee the move. We also discussed the delivery date which NEVER got included in the contract.

This is my first time using a moving company and I had a wonderful experience, They were so professional and represented and took great care with my belongings. Some were extremely challenging to get from the apartment to the truck because of weight, The pickup and delivery were on point and the pricing was great. Thank you Interstate Moving and your team for such great service and for helping our move go smoothly. I will definitely recommend them to anyone who is moving!

These guys were great as they worked within our schedule and had the best deal I could find. There were on time and wrapped our dresser, bed, and bookshelf in a protective plastic wrap so our things wouldn't get scratched. My old place was pretty small so I didn't have many things however they were efficient with their time and were friendly as well. Highly recommend Kurt and Brian.

My first contact with them was great, our underlying discussion helped me choose to pick this organization as they clarified everything in full from expenses to pressing and size of vehicle. They went to my two room level for affirmation and was understanding when I needed to move our arrangement at short notice. On the day the group were fabulous. They arrived quickly, they got on with the activity, they likewise needed to enable me to pack a last couple of things, all without dissension. They were exceptionally proficient and gave me extraordinary genuine feelings of serenity amid the move. The cost was additionally exceptionally sensible with no shrouded additional items.

I would most certainly prescribe this support of the majority of my loved ones. At first I was careful that my furniture may get harmed, notwithstanding, there wasn't even one scratch on them at last. They were constantly extremely watchful, proficient and didn't squander whenever by any means. I knew I was in hands from the begin, they were very much arranged before coming and they knew precisely what must be finished.

Interstate Moving and Relocation Group, hereby referred to as IMRG, has failed to provide me: A reasonable timeline of when to expect pick up in Los Angeles. A reasonable timeline of when to expect my things in Arizona. Accurate verification of payment method. Accurate estimate of final bill off by 250%. Followup with All-State Movers explaining final bill and failing to get a weight ticket. Assistance in helping me process my lost and damaged items report. Reliable communication throughout the business transaction.

Extremely dependable and proficient administration, amicable staff and would surely prescribe to others. We got four evacuations men and two vans for the cost most firms were citing for two men and one van.

The service I got was superb. The two guys were exceptionally exhaustive in dealing with breakables, for example, glass and were proficient and intensive all through the entire move which was finished in the assigned time and concurred cost. I have not utilized this organization previously but rather was inspired. Incredible move from two polite guys!

The guys were awesome, proficient, well disposed, persevering and do the move in fast time as we must be out rapidly. I would suggest them. They took incredible care with my mom's costly calfskin couch and endeavored to secure getting the things out of an extremely restricted lobby. The move was done in four hours.

They took our deposit money with promises that the price was based on weight and NOT number of boxes. Told that multiple times. When the movers showed up (at 8PM), they charge by NUMBER of items. They refused to charge by weight, stating they never charge by weight. Because it was so late we were not able to get a hold of Interstate Moving. Calls routed to VM or gave an error message. One call was answered by a rude woman who proceed to hang up on us and would not answer again. Since it was close to MIDNIGHT when they finally moved everything to their van. Their "dispatch" called us and stated it would be almost $1000 more than originally quoted. Tried to refuse but they already had all of our stuff in their truck. Dispatch said they would take payment from previous quote and we would fix tomorrow (Saturday).

Interstate Moving & Relocation Group was incredible. We profoundly recommend them. They have finished two moves for us now and each time have been effective, agreeable and outstandingly efficient. They take awesome care, which is essential when you are entrusting somebody with your resources and home. We will absolutely utilize them again in future.

Interstate Moving & Relocation Group were great. They were the only company to guarantee a specific delivery date. The other companies gave an estimate of 3-10 days transit time with no specific date. The price was in line with other quotes. The guys showed up on time, were quick and efficient. They packed a lot of our stuff as we had requested a packing service. They arrived at destination even earlier than expected and offloaded everything as discussed. Nothing was broken or damaged in the move. Would highly recommend them.

I would recommend the Interstate Moving and Relocation Group to anybody hoping to move flat - they helped us move from a capacity site and our one-bed flat over to our new two-bed flat. Moving various boxes and packs and additionally some heavier furniture (e.g. couch bed). They were anything but difficult to speak with, quick and extremely proficient. Great rate and great folks as well. What's more, a glossy new van. Extremely content with the administration.

Moving is dependably a problem, yet the people at Interstate Moving & Relocation made everything smooth and simple! Going to New York from Florida, I knew there would have been a couple of cerebral pains en route. This organization helped me with coordinations and treated me simply like family. The specialists were productive, on time, and benevolent. It was anything but difficult to perceive the amount they thought about me! I would completely prescribe this organization.

I would consider utilizing Interstate Moving and Relocation Group again for my best course of action. It was one less issue for me to deal with while moving. The movers were deferential of my possessions and dealt with them with mind, for which I am exceptionally appreciative. I was leaving a place I'd been at for some time and I had a considerable measure of stuff I was anxious to relinquish, yet they turned out to be solid and they restored my effects to me similarly as they were the point at which they took them.

This company was incredible. They were extremely watchful with each household item and in addition conscious. It was a debilitating move and day which proceeded with well after 12 pm. The movers never whined or acted tired despite the fact that they probably been depleted! They generally asked before doing anything additional and let us know how much any extra pressing or supplies would cost.

I would exceedingly suggest Interstate Moving and Relocation Group for your moving needs. Estimating was extremely focused, correspondence and follow up was on point. What's more, pick up and conveyance were on plan. Good experience.

We have moved handfuls and many circumstances in our lives. We have never encountered a more expert, diligent hard working attitude, phenomenal and dazzling foreman and team like today with Interstate Moving & Relocation Group. We unfathomably awed with these refined man. You will win A with people like them. Much obliged to you!

I had an overwhelmingly wonderful involvement with Interstate Moving & Relocation Group. They were exceptionally pleasing to my changing needs and stayed adaptable through the whole procedure. They got to my place around 9.00 am and we product load and prepared to pass by 12.30. Got to the second application and had everything up and set in only 2 hours. These guys don't play around. They do what they expected to and complete it. They are extremely pleasant, great guys. I truly acknowledge what this individuals improved the situation my mother and servant my life less demanding. I will suggest these guys and will utilize them for my moving needs.

I am super happy with Interstate Moving & Relocation Group! Magnificent organization! I figure as well as could be expected have enlisted. I searched a lot looking down the best estimating and unquestionably the best statement I got was from Interstate Moving & Relocation Group. I moved seven days back and I extremely needed to employ experts, individuals who can carry out the activity in the most exceptional way. So the salesperson at Interstate Moving & Relocation Group was extremely sweet and cordial. We made an assertion and afterward on the moving day, two laborers came to wrap and pack my things. It was superb how everything remained in place. They had all the required hardware and they completed the entire employment in couple of hours. Quick and proficient! I truly couldn't have picked a superior organization. On the off chance that you need to have a move with no issues, pick Interstate Moving & Relocation Group.

What an awesome experience I had with this moving organization and their staff amid my family moved. They were inviting and pleasing notwithstanding when we needed to change our move date two times!!! On move day they came like an all around prepared armed force and dismantled the beds, wrapped and pressed the furniture and inspected all our boxes and re-taped some to ensure they were secure. I was excited to see the same guys come to convey and they were friendly and hard working.

Interstate Moving and Relocation is by far the best, friendliest and speediest moving organization I have ever utilized. The staff was neighborly as well as to a great degree accommodating. The proprietor addressed every one of my inquiries and was exceptionally tolerant with me as challenges emerged on my end. The movers were proficient and as watchful as one can envision with every one of my belonging, which is in reality entirely uncommon to discover in moving company nowadays. They were pleasing, comprehension, and I was particularly astonished with how well they were readied. I cannot recommend Interstate Moving and Relocation enough. They made the moving procedure simple. Much obliged to you Interstate Moving and Relocation!!!

I moved a studio between states. Cost was as they said it would be, no concealed expenses or deluding data. They gave every single moving material. They deliberately wrapped all things and everything touched base in civility. They were on schedule for both get and conveyance. They were exceptionally respectful and proficient. I was content with the administration.

I have always had issues with numerous movers since they never do it to flawlessness. I feared confronting similar scrapes in my last move however Interstate Moving and Relocation gave me a reason not to. They were so effective in their administrations ideal from the minute I got in contact with their sales representative. The entire procedure took lesser time than I anticipated. The statements were stash neighborly; abandoning me off with a couple of dollars to save. For as far back as couple of years that I have migrated, it has never been simple.

I had a great experience with this company. However the company that you hired to pick up my things— I did not like not appreciate the men that took care of my things. He was rude and commented on the fact that we did not have men here to help them unload the truck. He was very rude when he arrived to pick up the things as well. I boxed and sorted everything before they got there and for insurance purposes he was supposed to tape them himself. I’m not sure how true that is but he said he was gonna have to charge me for tape and I found that unnecessary considering they were already taped. One of the men was cursing and yelling in a different language I couldn’t understand and I didn’t find that cool either. My experience with the company that gave me a quote was amazing and very helping/ reassuring. The truck men that arrived on my pick up day— I highly recommend not hiring them again. Thank you.

Thank you Interstate Moving & Relocation Group to make my move so easy. I was a bit scary while using your company but now I can highly recommend your company to my friends and family. From starting to end everything was manage professionally. Excellent team of hard-working guys, Very impressed.

I was worried about relocating to a new state because you hear horror stories about people losing their belongings or getting scammed. Choosing Interstate Moving & Relocation Group was the best decision I could have made. The price was affordable, but not questionable, and the customer service was top notch. They were able to arrange my move quickly, and set my mind at ease while I dealt with other aspects of the move. I would recommend this business to anyone looking to arrange a long distance move.

This was my first time hiring a moving company. At that, I was moving from Chicago to Los Angeles. Quite the haul! This company was able to have my things put into storage safely and then dropped off on my desired window of dates. The communication was great and I would recommend anyone use them. All of my belongings arrived in great condition and they put everything together the way it was at my old place.

Wife's father passed away so had many personal items and family valuables that needed to be moved including an antique piano. Service, communication, and price were all outstanding. They even followed up post delivery to ensure our move was satisfactory. Well done! We would highly recommend their services.

This Company is top notch. Not the best price but I'm a firm believer in the fact that you get what you pay for. I recently moved from Boston to Atlanta. Now as an Ex military wife I have moved more times then I can count on both hands. I can honestly say hands that Interstate Moving and Relocation Group has topped them all. These guys are on their A game and I would definitely use them if I have ever have the misfortune of needing to move again. Look no further and choose them. I'm glad I did.

First off I want to mention that Steve during the booking process was extremely thorough and asked me questions that no other company took the time to ask. I felt comfortable with him from the begging so we decided to make our reservation after our house went in escrow. At the pick up which I will say did occur 2 hours later than had been communicated (the only negative part of this whole experience) the men were uniformed, professional and worked with the speed of seasoned pros. They were in and out in 4 hours for a 3 bedroom house. The delivery window provided to me for a cross country move was 10-21 days and they were here in 14. They definitely met and exceeded our expectations. I would definitely not only use again but also recommend to family and friends.

I moved my in-laws from Syracuse to West Palm Beach and hired this company to help. I was told from the beginning that clear communication and realistic expectations would help this entire process be less stressful for me. Due to the age and health of my in-laws, I had to reschedule - not once but twice and each time was handled with efficiency and professionalism and care. I couldn’t be happier. They showed up, and my in-laws had some items that were still not packed and they helped them take care of everything and even went the extra mile to make them feel comfortable during the process. Thank you so much to the entire IMRG crew. You guys are amazing.

I recently moved my family of 4 from Michigan to Illinois and this was one of the most nerve wracking experiences one should ever have to deal with. I did my research and called all of the major companies, but none put me at ease like Interstate Moving did. Right after I requested a quote online, a gentleman contacted me from Interstate Moving. I was surprisingly shocked at the response time from he and his company and this is only the beginning of the great service I received.