Interstate Moving & Relocation Group Reviews

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About Interstate Moving & Relocation Group

Located in Boca Raton, Florida, Interstate Moving & Relocation Group specializes in interstate moving services. From personal moves across state lines to corporate relocation across the globe, the company prides itself on its top-notch customer service. It also provides furniture disassembly, packing and other additional services.

Pros
  • Packing and unpacking services
  • Free quotes
  • Military services
  • Licensed and insured movers
Cons
  • No 24/7 customer support

Interstate Moving & Relocation Group Reviews

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    Page 4 Reviews 235 - 435
    TechPriceQuote AccuracyBillingRates

    Reviewed Feb. 9, 2022

    Was quoted one thing and the price came out totally different. Don't trust the locked in price, this company is just a broker and has nothing to do with the actual shippers. Get your quote done properly by them coming to the house and giving estimate. They are hustlers and I'm glad I caught it before the shippers came. I found out from my friend because he got shafted the same way. Was quoted $4,200 and bill came out to $7,500.

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    MoversStaff

    Reviewed Nov. 30, 2021

    Had a great experience with them. When my boyfriend and I were moving to a different state they did an amazing work. Couldn’t ask for a better team. All my furniture and valuables were still intact. 10/10 would recommend.

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    PriceMoversQuote AccuracyStaffRates

    Reviewed Nov. 30, 2021

    The guys who work here are both friendly and efficient in their work. Not only that, but their prices are very reasonable compared with other moving groups. These guys arrived on time and were courteous. Strongly suggested!

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    MoversPunctuality & SpeedDamageMaintenanceBillingTransparency

    Reviewed Nov. 18, 2021

    Your location
    Interstate Moving & Relocation Group INC
    4400 N Federal Hwy suite 302, Boca Raton, FL 33431
    Mover
    Jeanna **
    107 points

    7 minutes ago

    For all of you who have dealt with this company and have had a horrible experience like us, please file a complaint with **. We filed today. We have been majorly ripped off, belongings broken, still waiting for our second truck. Which we were told was still in Oregon, we moved to Florida. They picked up our stuff August 21st, it is now October 11th, with no delivery date in sight. As all the other reviews say, you can't get ahold of them. Once they have your money, they are done with you. We never were told the weight or given a bill of lading. The movers they hired are horrible. They are complete scammers. DO NOT USE THIS COMPANY!! HOPEFULLY FMCSA will shut them down.

    Update: It has now been almost 3 months, still do not have our belongings, no bill of lading, no information as to if or when we will ever receive our things. We filed with the Better Business Bureau. Now we will be contacting the Attorney General's office to file a complaint, as we can only assume our things have been stolen. Will also contact the Sheriff's office to see if we can file a criminal complaint. I guess next step is to take them to court and SUE the hell out of them. Interstate and Aegis relocation are apparently thieves as well as employing horrid business practices!!

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    Reviewed Nov. 18, 2021

    I've had bad experiences with other moving companies before, but Interstate Moving and Relocation Group has really made me have faith again! I move frequently because of work and it has never been this easy. I'm grateful that my friend recommended this company. Will definitely contact you again in the future!

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    MoversPacking

    Reviewed Nov. 18, 2021

    Happy that my neighbor recommended Interstate Movers. It was a smooth move from beginning to end. I always thought moving would be a headache because I have been in my old house for most of my life. I was assisted by Kevin and the others from packing to unpacking. Thanks again!

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    Customer ServicePunctuality & SpeedTimeliness

    Reviewed Nov. 17, 2021

    The pandemic has really been a difficult time for my family and I. We had to move to Texas for my husband's new job. Interstate Moving and Relocation Group came highly recommended by my neighbor. I'm glad I called them. Everything was done very professionally--they came to our house on time and we moved our stuff right on schedule!

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    PricePunctuality & SpeedStaff

    Reviewed Nov. 16, 2021

    I had a good experience hiring IMRG for a long distance moving, they always helped on time, answering me fast, and helped me with all the forms and bureaucracy. All the charges were discussed in the service, so I didn't have any surprises in the middle of the transition. I'm pleased to have hired them.

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    MoversStaff

    Reviewed Nov. 16, 2021

    I would recommend them, the team made the transition of my business as smooth as possible, with a good and communicative staff. The attention with my belongings and furniture was incredible, very professional.

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    PriceMoversStaff

    Reviewed Nov. 6, 2021

    It was a great experience with Interstate Moving to work with helping my family move in-state. They provided very professional services. They were also very cheap for the service they provided. 10/10 would recommend and use again.

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    Punctuality & SpeedStaff

    Reviewed Oct. 23, 2021

    Very accommodating, I wanted a fast transaction and innovation of my house but it didn't happen because of some sort of issues but when I inquire to this group they exclusively arrange all the things that I need. Everything is all settled in just 1 day, I am so amazed how awesome you are. Thanks

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    Sales & MarketingMovers

    Reviewed Oct. 23, 2021

    The service of the company is best amongst Boca Raton Florida. I have been to places but never had any experience like this. Salute to the hardworking team behind this. I would also like to mention that their after sales service is top notch.

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    PriceMoversQuote AccuracyStaffRates

    Reviewed Oct. 20, 2021

    I used their service a while ago, and man it was amazing. I had absolutely no issues with them. They took care of everything. The best part is the people who work for them are extremely nice and friendly. The prices are good as well.

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedPackingStaff

    Reviewed Oct. 20, 2021

    Interstate Moving and Relocation Group helped me out with all moving needs. They had amazing customer service and provided me with a free quote quickly. Mark and the crew made packing and moving worries a thing of the past. It's clear that they take pride in their work and provide the best help and treatment necessary.

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    Movers

    Reviewed Oct. 20, 2021

    Their movers were very gentle with my furniture and I was very happy! My mind was at ease when they moved my things from NY to TN. I would recommend them to anyone and would definitely use them again!

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    Movers

    Reviewed Oct. 18, 2021

    This company was great all around. I used them to do a move from Vegas to Southern California. I worked with an Alex and the coordination on everything was immaculate. The movers were nice and worked really hard for me.

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    MoversPunctuality & SpeedDamageMaintenancePackingStaff

    Reviewed Oct. 17, 2021

    Omar and the other handlers handled everything with care, professionalism, and dedication. They were quite helpful in guiding me through the entire procedure. I was astounded at how quickly I was able to tag and document all of my belongings before filling up the semi with a three-story house. There was no mark on anything and nothing was missing or broken once everything was completed. When we arrived at our destination, all of my belongings did not fit, so they drove to a very small storage facility and unloaded the rest of my belongings into two storage units that were completely stuffed from top to bottom. Well done really.

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    PriceMoversQuote AccuracyStaff

    Reviewed Oct. 11, 2021

    I have only recently moved to Boston Massachusetts, and using their services made it a smooth transition for me. I must admit that I was very nervous about the cost and stress involved in moving between states got me worked up. However, having such a professional team of movers made it a easy ride for me. I will definitely recommend them to anyone who's looking to move either within or out to a different state, these guys are great.

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    MoversPunctuality & SpeedStaff

    Reviewed Oct. 8, 2021

    I just made the best discovery. Interstate Moving and Relocation Group is your best option if you are looking for a seamless interstate move. I loved how Mike, one of the company members organized everyone on his team to make my move quick but with excellent professionalism. This is the best moving company I have discovered so far.

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    Customer ServiceMoversPackingStaff

    Reviewed Oct. 8, 2021

    I tend to move around a lot, been transferred twice now by my company, so I've had my share of stressful packing. I had anxiety as moving day approached, but Jacob and Andy were just great with the help. Most movers have an attitude, but they were nice and kind. It was good having you guys around, I'll definitely use your company if I ever have to move again.

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    CoverageStaff

    Reviewed Oct. 8, 2021

    I really like the idea of this website and how they manage to do things here. I love the design and everything but what I really appreciate is the amount of effort that went into this website. The blood and sweat and I think it should pay off as it is a marvel warranties insurance debts everything in one website. My friend John helped me in reviewing this website. Another thing I would like to mention is the elder care planning. I absolutely loved the idea that even the elderly can get help from this website. Keep up the good work.

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    PriceMoversQuote AccuracyDamageMaintenanceStaffRates

    Reviewed Oct. 7, 2021

    They are really friendly and professional. They were very nice to me. The service is very efficient. They take good care of all things so that nothing breaks or gets damaged. Excellent price! Definitely will hire again if I need them.

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    MoversStaff

    Reviewed Sept. 30, 2021

    Words are not enough to say how much I'm grateful for this company. They really do care about their clients. They arrived just in time, especially their employee, Fred, what an charming guy, helped me dismantle my furniture which I was worried all the time that may be a problem. Totally recommend it.

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    PackingHonesty & Transparency

    Reviewed Sept. 24, 2021

    This was the best relocation service I have gotten so far! They arrived on time and I talked to a man named Pedro about the fragile things to be transferred like my PC parts and chinaware. And when the things arrived everything was in perfect condition and the boxes were labeled. No hidden fees in the transaction, would recommend!

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    MoversPackingStaff

    Reviewed Sept. 21, 2021

    I had to move pretty much all the way across the country. They were super helpful and took care of all my needs. Helped pack and unpack and everything. I don't know what I would have done without them. Absolute lifesavers.

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    MoversPunctuality & SpeedDamageStaff

    Reviewed Sept. 18, 2021

    I had to move recently and I'm satisfied with service, they were very careful with fragile items. They are very responsive and work on strict schedule. I also want to thank friendly and reliable staff members.

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    Customer ServicePriceMoversPunctuality & SpeedDamageStaff

    Reviewed Sept. 13, 2021

    I was searching for a team I can depend on. Went to google and called them. Benjamin took me through all the packages. In no time, the team arrived and did a commendable job. They were fast, affordable and didn't have any damages.

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    Customer ServicePriceMoversQuote AccuracyStaff

    Reviewed Sept. 9, 2021

    They are totally reliable and valuable. It was cost effective and they do their work perfectly. They helped my move so easily and their response was good. It was a great experience working with them and I would recommend this to everyone.

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    MoversDamageStaff

    Reviewed Sept. 8, 2021

    I was having a hard time searching for a movers that would take care of everything without much hassle until I found this company. As a busy man, I really appreciated their simple booking procedures and their careful moving staff. They definitely lessened the stress that comes with the whole moving experience. I cannot recommend them enough!

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    Damage

    Reviewed Sept. 5, 2021

    I worked with Johnny. He made my move flawless and nothing could have been better. He was attentive and the best I could have asked for. They bundled all of my stuff and were careful and safe from start to finish.

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    MoversStaff

    Reviewed Sept. 3, 2021

    I was looking for a moving service to help me move houses and my friend recommended me these guys. Staff were friendly and helpful, the moving process wasn’t at all stressful and the service was great. If you’re moving I’d recommend these guys if you are in the area. Very good experience and would definitely use again for sure.

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    Customer ServicePunctuality & SpeedPackingStaff

    Reviewed Sept. 3, 2021

    Had some trouble with the previous company that I hired and a friend recommended this company to me. Emailed them and got on a chat with an agent 3 minutes later. Stuff was handled with care and Matthew helped me set up some things. Very thankful for the quick process and service!

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    MoversPackingStaff

    Reviewed Sept. 1, 2021

    They're a good company. I would definitely recommend. They were very professional and they helped me pack up my apartment in great time. I live alone and I was becoming overwhelmed by how I would manage to do this move on my own but thankfully they provided everything I needed to move and to not have a breakdown, lol! I would use again.

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    MoversPunctuality & SpeedDamagePackingStaff

    Reviewed Sept. 1, 2021

    I had an awesome experience working with Interstate Moving & Relocation Group INC. They are professional, and they have great customer-service. The workers do their jobs quickly but cautiously. They handled my things with care and nothing was damaged. Thanks to Jeremy for helping me through the process. I’m looking forward to work with them again, and I’ll definitely recommend them.

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    Sales & MarketingMoversStaff

    Reviewed Aug. 27, 2021

    I had the need to move out of my state due to a toxic neighbourhood. Then I saw a Craigslist ad for a rented house. Did everything instantly just to make the big move possible. I contacted the Interstate Moving & Relocation Group since a friend of mine suggested the company to me. Did not disappoint. The guys who helped me move my stuff, to Vincent and Shawn, did their very best. From forlorn Michigan to a simple place in Iowa, thank you!

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    MoversStaff

    Reviewed Aug. 26, 2021

    Thanks to Anabelle for guiding me though the moving process. It was a bit rough as this was my first move and I had quite a lot of property I only realized that day. Their crew members are fun and hard working.

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    PriceMoversDamageStaff

    Reviewed Aug. 23, 2021

    The job was smooth, workers are very friendly and nice, nothing got damaged and the service was very affordable compared to the quality of the service. I don't think any other company can do a better job.

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    MoversPunctuality & SpeedPackingStaff

    Reviewed Aug. 22, 2021

    I was extremely happy with the service I received from Interstate Moving & Relocation Group. They were courteous, punctual, and all around a pleasure to work with. Everything was handled with care and there were no issues at all. I will for sure be using them again in the future!

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    Staff

    Reviewed Aug. 16, 2021

    I have been helped with Peter during the process, at the beginning I have some doubts related to it, but the man guided me step-by-step of the instructions. I really love it how the things are going today, and I'm always sharing with my friends and family about it.

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    MoversPunctuality & SpeedDamageMaintenanceStaffTimeliness

    Reviewed Aug. 14, 2021

    They got the job done done, but it was rather slow. The employee Andrew was very nice, but nice doesn't get the job done. One of our belongings almost got broken but it was saved. Everything got done, but it was a day or two behind schedule, It was alright service.

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    PriceMoversQuote AccuracyDamageStaffRates

    Reviewed Aug. 14, 2021

    The movers got the job done but it wasn't a smooth experience... One of the employees, Andre was a bit belligerent. It ended up taking a few extra days to get the job done, but we weren't in a rush. However the price was very good and they very careful with all our belongings. I would use them again solely based on that.

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    Customer ServiceTech

    Reviewed July 21, 2021

    My mom signed a 30 day contract April 14 2021 and has been told every week her stuff is being loaded and will deliver in 5-7 business days. Well this is July 21st and she still does NOT have her belongings and whenever she calls or I call they either will not answer so we have to keep trying to call or they give us the same story over and over and they can’t even tell my mom where her stuff is. Very very Fraudulent company and the company they subbed lease to Princeton out of Chicago Illinois that is a fraud company to do whatever you do DO not use this company.

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    Staff

    Reviewed July 19, 2021

    They were a good quality. Interstate moving helped with all of my needs. I would recommend to all friends and fam that need big moves. They even gave small treats to my dog. With my permission, of course.

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    Customer ServiceContract & TermsTechPriceMoversQuote AccuracyPunctuality & SpeedRefunds & PayoutsStaffRatesTransparencyHonesty & Transparency

    Reviewed July 7, 2021

    VERY DISAPPOINTING experience and DISHONEST staff/movers from this company (stay away from this unethical broker)! Completely ruin the reputation of the moving industry!! They first gave you a very appealing price and keep giving you false promises. Once you signed the contract and paid the deposit, it’s hard to reach them. And they will dramatically raise the moving cost on the moving day when they are at your house! You can’t even blame them for their horrible job since it’s JUST an estimation….theoretically, they can give you whatever amount they want on the actual moving day. And you can either 1) pay the extra unexpected cost or 2) disagree with the price and lose your deposit. The estimation I got is 100% off from what they asked on my moving day. UNPROFESSIONAL & DISHONEST!

    This is the most horrible moving experience in my life. Like many other moving companies, I first paid a deposit, then the company gave us a pick-up time range a few days before the moving day. What makes a difference is: the moving team didn’t show up, it’s a NO SHOW. I called the customer service but the staffs are not useful. Other than saying “I have no idea”, “I am clueless”, they hung up on me! Anyway, the moving team finally showed up at my house at 9pm (instead of 9am) and after taking a quick walkthrough in my house, they told me that I have more stuffs than what they expected…and they asked for 100% PRICE INCREASE (from $4200 to $8000)!

    I was shocked and asked for an explanation on why there’s a 100% jump compared to what is initially stated in the contract, the items on the inventory list are the same ones I want them to move. They said the estimator did a bad job and the items on the inventory list are very much under-estimated and since they are the ones who did the move and did the actual visual estimation, I shall trust them and agree on the final price. I disagreed with the ridiculous price increase and the move didn’t happen. They left my house 10ish at night time =(.

    What makes it super annoying is: the movers who were there at my house didn’t talk to me…it was them mumbling with each other and all of a sudden, someone wanted to talk to me on the phone, the whole price negotiation was happening over a phone…I can’t see his face…and this only person whom I could only talk to keep blaming the estimator and I should take this as a lesson. This was happening on 6/22/2021.

    The next morning on 6/23, I called this company so many times, no one picked up the call…left messages to the staff with whom I have been talking to on the phone but no one called back. Until I sent them an email saying we may consider legal help, I got a phone call from the customer service. The guy said that it’s just an estimation anyway and the amount given by the movers should be the final amount…he said I should have just agreed on the price and let the movers complete their job (of course, before I signed any contract and talked to the consultant, I was told that the initial estimation should be very close to the actual amount because they are professional…we even confirmed the final inventory list few days before the moving day and no one said the price will be double).

    Then I asked if I can get the deposit back, the staff said no because they did send us movers and delivered the service…I am the one who rejected the service. Interstate then sent another staff to re-estimate the cost of $6300, and she will send an updated agreement so she can schedule the dispatch. I waited and waited but really felt hopeless when I saw my moving case was updated to “Congratulations on your move on 06/21/2021!!” and THAT'S IT!! Note: 6/21 is even before our actual scheduled moving date... a very bad experience.

    At that point, I completely lose confidence and trust. We ended up hiring another moving company. A few hours later, Interstate called us and asked us if we still want to pursue the next step. We told them about the case had already closed as “Congratulations on your move on 06/21/2021!!” and we were not able to see any updated agreement. Then they sent us an email notification saying we were the ones who request cancellation AND they withdrew ~$600 from our account without any authorization, which is not acceptable =(. I want to share this experience online so no others out there will suffer like us.

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    Staff

    Reviewed June 24, 2021

    My wife and I were moving, and we're connected with James. He helped us tremendously! My wife is pregnant and they helped her so much while I was working the whole move. It was an amazing service, will use again!

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    Customer ServiceCoverageSales & MarketingDamageMaintenance

    Reviewed June 21, 2021

    Half of furniture was either damaged, broken and missing. Didn’t arrive in the window they promised. They have the worst customer service I have ever seen. Their so called insurance is scam too, they keep giving us the run around.

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    Customer ServiceCoverageTechMoversPunctuality & SpeedStaffTransparency

    Reviewed June 15, 2021

    The company came by my house on May 20th 2021 to pick up my house (3B2B single family house). 1st complain is they broke my favorite L shape leather sofa, and also the ceiling light cover, but did not mention any way of compensation. 2nd complain is the most serious one, they delayed my package for 2 weeks already, but still can not give me any updates. On the contract is said 1st available delivery date is May 31, and today is June 14, 2 weeks over the targeted delivery date, which bring a serious inconvenience to my whole family, especially I have less 1 year infant at home, without my house stuffs, making our life really hard. I tried to called this company, every week since 1st available delivery date, and I only got 1 exact answer:

    1. Your package is still in transit.
    2. We do not know where is your package and where is the driver.
    3. We can not call/txt/email driver.

    4. You have to wait.

    I hope you can understand my helpless and suffering, especially with a 10month infant!!!!

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    Customer ServicePriceQuote AccuracyDamageRates

    Reviewed June 14, 2021

    Used interstate moving and relocation group for a short trip from Hollywood Florida to Columbia South Carolina. Overall the trip was easy and straightforward. I dealt with Chris on the phone in the very beginning and he gave me a price. The price ended up going up a little bit because of the square footage in the truck but not so much that they weren’t still competitive with everybody else. All of my items arrived within the agreed-upon time and very little was damaged. Overall a good move.

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    PriceQuote AccuracyDamageRates

    Reviewed June 14, 2021

    I used Interstate Moving in relocation to do a move from the very southern tip of Florida all the way to Washington. I have since moved again but using interstate was one of the best choices I could have made for such a long trip. They were on time, true to their word with pricing, easy to deal with, and a pleasure all around. The price is all stay the same and there was very minimal damage on the cargo. This is a company I would most definitely use again.

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    PriceQuote AccuracyStaff

    Reviewed June 14, 2021

    I had an excellent experience working with Interstate Moving & relocation. They moved me completely across the country from Florida to Southern California. They showed up on time and got the job done for right around the cost of that was promised. It did end up being a little more expensive because of the size of the load or weight or something like that but it wasn't too big of a deal. They were still extremely reasonable for a cross-country move. I would definitely use them again if I need to move back across the country.

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    Customer ServiceTechSales & MarketingPriceQuote AccuracyPunctuality & SpeedStaffBillingHonesty & Transparency

    Reviewed June 11, 2021

    ***BEWARE** DON'T USE THIS COMPANY*** I worked with a sales agent (Alex ** - Senior Moving coordinator) to get two moving estimate quotes one for one apartment and another one for 3 apartments. The sales agent sent me both quotes, then we moved forward with the 2nd estimate (3 apartments) since he stated that if we have to remove items it will be ok which will lower my bill and I would only get charge for the pounds. However it was a lie.

    I called them to remove items, in fact I have less items than in my first quote I got for the first apartment, but then they came back (Katherine ** - VP quality assurance) telling me that even though I have less items (than in the first quote I got for the first apartment) the amount of pounds they will charge me will be more. It's crazy to know that less items are heavier than more items. I also tried to talked with them about this issues, but they just transferred the call, placed me on long hold, and hang up the phone. They just take your money, and forget about you. Now the only thing to wait is the overcharge that they are well known for. ***BEWARE** DON'T USE THIS COMPANY***

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    MoversDamageStaff

    Reviewed May 27, 2021

    These guys worked at my place today with so much dedication. None of my stuff had even a scratch as the driver drove very carefully. My new has a lot of stairs even then these worked exceptionally. Good experience.

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    MoversPackingStaff

    Reviewed May 15, 2021

    I was looking for Movers to shift my things from Boston to Atlanta. After multiple search got to know about you. After some research I was assured that shifting would be done nicely and when actually Shifting took place, it was without any trouble. Packing guys did an excellent Job and packed everything with full responsibility and I received my stuff in no time. Moreover when I receive my luggage in Atlanta the staff took care of it again very nicely. Good Job Done.

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    Movers

    Reviewed May 15, 2021

    Saved a lot of my time. Thanks for your service. They did my job as I want. I moved my things from Monmouth Junction to New York and they did it in no time. I will use their service in future for sure. Thank you so much. Your team is ROCKSTAR with polite behavior. They were three guy. I asked their name (Mark, Steven, Kevin). Kevin was most funniest man I ever met. They were enjoying their work like they are doing it for themselves. Loved this service. Can't be better than this I can bet. Thank you again.

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    Movers

    Reviewed May 14, 2021

    I have to move a lot of rubbish from places tenants have rented and then trash and decided not to clean up. These guys are just as good as anyone else I have turned to. They have came in clutch more time than one, and I would recommend them.

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    DamageMaintenancePackingStaff

    Reviewed May 13, 2021

    This was our third time using Interstate Moving & Relocation Group for our moving needs. The first two times, they did an amazing job packing, wrapping, and moving all our cargo. Nothing was broken, scratched, or damaged in any way. When we decided to move out of state, we did not hesitate to reach out them again. I'd absolutely use their services again as well. Thanks for a great job!

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    Punctuality & SpeedDamageStaff

    Reviewed May 3, 2021

    Everybody knows how much a pain it is to move especially as you get up there in old age. Roy and Terry at Interstate Moving and Relocation were a huge help. They made sure to follow any instruction made by my wife. They came in early and got everything done perfectly. None of our items were damaged and everything was perfectly organized. If you have any moving needs you should hire them!

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    Movers

    Reviewed April 25, 2021

    Had a nice experience using these movers. I thought the job would take a lot longer than it did because they were pretty efficient. I will use them if I need to move again. A pretty pain - free experience if I do say so myself.

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    Customer ServiceTechPriceQuote AccuracyDamagePackingRates

    Reviewed April 8, 2021

    My experience with Interstate Moving Relocation Group was horrible. I asked various companies for estimates and they ranked amongst the lowest quotes. They gave me a lot of follow up. As soon as I signed the contract, the person who was calling me never answered my calls again. I had to use customer service number for any questions. When they came for the move they raised the price $1,200.00 from the initial estimated amount. When the delivery was done, they charged me an additional $700.00 because they arrived with a huge semi-truck and they claimed that it did not fit on my street and made me assume the cost of renting a U-Haul to bring my household goods. The workers arranged the furniture inside the house and left all the boxes in the garage. They were in a hurry to leave since they arrived. They collected their money and did not give me a receipt.

    When I complained to customer service they told me that they are a broker and the contracted company are the ones who picked up and delivered. It has been a horrible experience. They should start by explaining that once you sign a contract you are in the hands of another company that you did not choose. Furniture was damaged. They make it extremely difficult to file a claim. I do not recommend this company to anyone. There are many others, anyone must be better.

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    PriceMoversQuote AccuracyPunctuality & SpeedDamageStaffRates

    Reviewed March 30, 2021

    The team arrived at my apartment promptly at the time they said they would arrive. They were very professional and friendly. Rory was hilarious and made sure to follow my instructions. None of my items were damaged. They were very organized and efficient and the price was very fair. If you need movers you should hire Interstate Moving & Relocation.

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    PriceQuote AccuracyRates

    Reviewed March 29, 2021

    I had the pleasure of working with Jim at Interstate Moving and he was perfect in every way possible. Due to unforeseen circumstances, I had to move from South Florida to Georgia. This service made this process ridiculously easy. They are well worth it with a very fair price. If you have moving needs you should definitely hit them up.

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    MoversDamage

    Reviewed March 29, 2021

    These guys are the best of the best. Rob was a savior, and made sure all of my requests were executed perfectly. I had no issues with their service, my belongings were safely transported from South Florida to Houston Texas without a scratch. Would definitely recommend.

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    PriceMoversQuote AccuracyStaffRates

    Reviewed March 25, 2021

    I was was very pleased with the service I got. One employee named Bryan took great care of me. They did a good job with moving my stuff safely and they were very organized. They were priced slightly high but the service was worth it

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    Damage

    Reviewed March 25, 2021

    I used this service a few months ago and I had such a good experience I had to come back and write a review! I recently moved into a new apartment and they did the job well! Nothing was damaged! 5 stars!!

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    Reviewed March 25, 2021

    I had to move back down to South Florida because I graduated. Because I graduated during the middle of a pandemic I hired a moving company just to make everything easier. They got the job done but they didn't really go above and beyond.

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    PriceQuote AccuracyMaintenancePackingStaffRates

    Reviewed March 25, 2021

    I have been having a tough time with the pandemic and had to move. Interstate did a great job of safely packing and transporting all of my things. It was definitely a fair price for the service. David was a huge help and made sure to fix any issues I had. If I ever have to move again, I will definitely use their service again.

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    MoversStaff

    Reviewed March 25, 2021

    Had to move over 500 miles from my previous home and I was pleasantly surprised at the service I received. Austin took care of me perfectly and listened to all of my concerns. I would recommend to anyone that is in the process of moving. All the workers were very friendly.

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    PriceMoversPunctuality & SpeedStaff

    Reviewed March 23, 2021

    I had this company come out to move some stuff for me and the experience was great. Dom, the guy who helped me with the moving process, was friendly start to finish. They came in, they were clean, and quick. It was extremely affordable as well. I will definitely use them again!

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    Customer ServiceCoverageTechSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamageRefunds & PayoutsMaintenancePackingStaffBillingRatesInsurance

    Reviewed March 18, 2021

    Please do not underestimate the damage this “moving company” will do. I hired what I thought was a moving company called Interstate Moving and Relocation who had good reviews for my move from California to New York. They turned out to be a brokerage company that hands the move off to another company. None of this was explained to me at all. The day of the move I got a call saying their truck broke down and they couldn’t tell me when they would arrive to pick up my belongings. I get a call the next afternoon saying the moving truck would be at my apartment in an hour.

    The movers arrived in a rented Penske truck and the three young guys doing the moving were extremely unprofessional from the moment they walked in. Not wearing masks, complaining about everything they had to do and not being careful with my stuff at all. Once everything was out of my place they walked me outside and showed me all of my belongings sitting on the loading dock at the back of the truck. I was then told that all of their estimates are based on “Ikea sized furniture” and that mine was bigger and would cost more than I was quoted. I started crying and told them that I feel like the entire things is a scam and asked them to remove my stuff and bring it back in my apartment.

    They told me I would be charged for moving it back and the main guy told me he would call his boss and get an exact price of how much more it would be. He told me it would be under $500 extra. I was so drained and on such a time crunch at this point that I let them take my entire life away on that truck despite having a gut feeling. I learned later reading reviews that this company Konami Moving and Storage runs this same scam about the “broken down truck” so that people are so stressed with their move being off schedule that they are willing to over look what ** everything about the move is.

    I flew back to New York and didn’t hear a word about my stuff. I tried to contact both Interstate Moving and Relocation and the company they hired Konami Moving and Storage numerous times over months and could never get a straight answer from anyone. I would wait on the phone with Konami for over an hour sometimes to get someone on the phone. I was finally told that they legally had 30 business days before I could do anything or get any money back. 30 business days came and they still couldn’t tell me when I would receive my stuff but they did tell me that all of my belongings had been brought to their warehouse in Las Vegas. I hired a Las Vegas based storage company to go to Konami and pick up my stuff.

    When they did they were only given about half of my stuff. I flew to Las Vegas to try to go to Konami’s warehouse myself. I did and it was CLEARLY a complete and total SCAM. The office was a filthy smoke filled corner of a warehouse that was filled with people's belongings thrown in piles. There were beer bottles laying around on top of people's belongings and TONS of furniture and cardboard boxes outside in the rain. They would not tell me where the rest of my stuff is. They said they were “moving warehouses” and my things were just misplaced but they would get them to me (this was 5 months ago!).

    I went back to the storage facility where the stuff I was able to recover was being kept and I started to open my boxes. THEY HAD BEEN OPENED, STOLEN FROM AND TAPED BACK UP WITH OTHER PEOPLE’S BELONGINGS IN THEM. I mean I have strangers' personal family photos, letters, clothing and the list goes on. They took out anything in my boxes that they could resell. For example my gold case full of professional barbering equipment. Every single piece of furniture I got back is destroyed. They clearly had no intention of ever delivering this stuff which is why they toss it around and are not careful AT ALL. Metal legs of a dresser bent in half, huge gashes in metal cabinets.

    In the 5 months since this has happened I have written reviews on The Better Business Bureau and only Interstate Moving and Relocation responded because they obviously care about keeping their reviews good so they can keep the scam going. Konami doesn’t care about reviews because they rely on these brokerage companies to give them business. The customer doesn’t have a chance to research the name Konami because they don’t know that they’re even using them until they sign the contract on the day of the move. So a woman who works for Interstate called me to try to resolve the issue so I would take down the reviews. She said Konami was offering me $2,000 which is more than I would get through the insurance claim.

    The insurance company CSI that works with Konami is also part of the scam. You get 60 cents a pound for anything you can prove you did not get back which is NOTHING. They can take everything you have ever owned and give you back under $2,000. I did not accept since they stole over $30,000 worth of belongings and I paid another $7,000 to fly to Las Vegas and rent a box truck to drive what I was able to recover back to New York. When this initially happened and I realized they actually opened my belongings, rifled through them and stole from me. I called my bank to file a claim and reverse the $827 charge from Konami the day of pick up. Now today months later the same $827 was taken out of my bank account again.

    I called my bank and they said the company sent them proof that I signed the credit card authorization form. And I did on the day of the move when I THOUGHT THEY WERE GOING TO DELIVER MY BELONGINGS. So they are trying to offer me $2,000 to stop writing reviews and just let it go and at the same time going to my bank to charge me that again. These people are professional criminals that run this scam on hundreds of people. I have lost around $40,000 and even more importantly I lost so much sentimental stuff that I will never be able to buy. These people need to go to jail.

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    Punctuality & SpeedStaff

    Reviewed March 14, 2021

    My wife decided to have a change of heart and we've decided to go with this company and boy was it a breeze. The service was excellent. Drake provided us with extra care and took care of our needs whether that be fitting with our time schedule and just making the overall experience better. I would recommend anyone to give this company a try.

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    MoversDamageStaff

    Reviewed March 13, 2021

    Moving itself is a tedious and emotionally challenging task.. We sold our home but had to move to a smaller apartment before our new home could be ready. On recommendation of a friend, we hired these guys skeptical about the company caring for our unique needs.. (2 step move from home to storage and then to the new home.) The guys made us comfortable and Jack and Kay helped plan the whole process as it was 2 moves across 2 months and had to be planned. Careful as ever and dismantling our North Shore bed from Ashley was amazing..

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    Customer ServicePriceMoversQuote AccuracyStaffProfessionalism

    Reviewed March 10, 2021

    Overall great experience with these guys. Rob helped me out on the phone and was a pleasure to deal with. Super nice and walked me through the entire process, got me a good quote, hooked me up with good movers, and checked in throughout. I am happy with the service and would definitely use them again.

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    Reviewed March 7, 2021

    My mother recently had to move because of Covid and her not being able to pay the rent anymore, in her current neighborhood. We decided to go with Interstate Moving & Relocation Group and we could not have been happier. Great company!

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    PriceMoversQuote AccuracyPunctuality & SpeedStaffRates

    Reviewed March 7, 2021

    I had a cross country move and it was made super easy through the entire process. I worked with Rob and he guided me through the entire process from securing quote to dealing with movers to scheduling drop off. I would def use this company again. Their rates were also way better than any of the competition.

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    Customer Service

    Reviewed March 1, 2021

    Really great moving company in my experience. I have never moved before but they were always respectful and clear in their communication. Compared to other companies, this moving company gave me a really nice deal and moved in the correct timeframe allotted. Props to the workers! I had a really good experience and would strongly recommend this company for your moving needs.

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    MoversPunctuality & Speed

    Reviewed Feb. 26, 2021

    Are use these guys for a cross country move. The whole process from start to finish was very easy. They handled all of the scheduling, item pick up, transport, and final landing delivery. I worked with Jose and he made it a breeze. Would definitely hire these guys again for another move.

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    TechPriceMoversStaff

    Reviewed Feb. 9, 2021

    Do not use these movers - they are absolutely unfair, unjust and a thieving company who hires independent contractors who will gouge you for more money every step of the way and then claim it never happened. When I complained initially they were understanding but immediately flipped their toon and were inclined to believe their delivery agent than the customer. I had to say no to the minor comp they offered because they were finding every reason to reduce it. The principle and purpose of the complaint was lost on them. They do not care that moving across country or to new states is already a difficult experience - they just made it worse. Do not use - most harrowing moving experience of our lives.

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    Customer ServicePriceQuote AccuracyRefunds & PayoutsPacking

    Reviewed Jan. 25, 2021

    IMRG, Inc. was deceitful with their quote and would not return my deposit despite a cancellation. In Oct. 2020 in the midst of the pandemic I was moving my belongings from the West to the Midwest. I meticulously boxed up and counted all the items to be moved and communicated the same to IMRG, Inc. many times over to make sure the information was correctly received. The day of the move when the company arrived, immediately, the cost of the move doubled. Differing information surfaced regarding distances and box count. At the juncture, I could not trust the company and requested my $700 deposit to be refunded. The company would not agree. After months of unreturned calls, disrespectful responses, and an intervention from my bank I did receive my refund, but the stress and effort to achieve this was unfair to me and I would suggest others avoid this company...at all costs.

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    Customer ServicePriceQuote AccuracyDamageStaffBillingHonesty & Transparency

    Reviewed Dec. 10, 2020

    Beware - Do not use this broker/moving company! Using this broker was by far the worst decision I have ever made. The broker provided me with a completely misleading quote to gain my business. In the end, my move cost was more than double! The company hired by IMRG (Encore Moving and Storage) to do my move was unqualified and grossly negligent which resulted in MAJOR damage to my antique furniture, valuable artwork and various dishes and heirloom vases. The post move support, care or concern was zero by all IMRG representatives. I could not even receive a return phone call or email once my down payment was accepted.

    Also the move date for delivery kept changing and IMRG again did nothing to help or facilitate the many stressful issues we encountered. Truly the entire moving experience brokered by IMRG was beyond awful. Now, I am stuck with filing a claim for the massive loss I have suffered from Encore Moving and Storage without any support whatsoever from IMRG. Believe me when I say beware! Don't be fooled by their low quote, nor the promise to deliver quality service!

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    MoversStaff

    Reviewed Dec. 9, 2020

    Interstate Moving is a really great team that helped me with all my moving needs. They were efficient and professional every step of the way as I moved across state lines. Highly recommend to my family and friends when they seek a moving company in the future!

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    MoversPackingStaff

    Reviewed Dec. 6, 2020

    Interstate Moving group was great during the whole process of my moving experience. I was worried because I had a lot of big items that needed to be handled with care, but I really didn't need to be worried at all. They were all super helpful and patient with me. Great company. I would use again.

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    MoversStaff

    Reviewed Dec. 6, 2020

    The team at Interstate are super efficient. I’m one that doesn’t like to waste time, so l really appreciate the effort put in by the crew to help me make my move as easy as possible across the miles. Thank you for the service; will def recommend.

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    PackingStaff

    Reviewed Dec. 4, 2020

    We were moving out of our condo into our newly purchased house and personally I hate moving especially the packing part. But Interstate actually helped us by providing us with containers and moving supplies to help us get ready as smoothly as possible. They helped package the fragile stuff together as well which we were really please. Thanks for the great service!

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    PriceQuote AccuracyRates

    Reviewed Dec. 4, 2020

    We were moving our business location across town and had asked a few for quotes. Came across Interstate Moving Relocation Group and they had the most competitive price we found. Just finished the move last month and was very pleased with the service.

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    DamageStaffTransparencyCommunication

    Reviewed Nov. 15, 2020

    This is a a truly amazing company to work with. They always treated with me respect and communicated with me clearly and constantly. They kept me updated throughout the whole process, and gave a me a very good deal. On top of that, they came in, took everything, moved it on time with the given timeframe, and there were no damages. I would strongly recommend this company for your moving needs.

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    PriceMoversPunctuality & SpeedStaff

    Reviewed Nov. 14, 2020

    Great company to work with helping my family move in-state. They were very fast and professional in their work. They were also very cheap for the service they provided. 10/10 would recommend and use again.

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    PriceMoversQuote AccuracyRates

    Reviewed Nov. 13, 2020

    This is a top of the line moving company. I did research into many companies, and this one stood out. Quoted me a very reasonable price, and the workers came on time and were efficient. Everything got done on time and I am very happy with their work.

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    TechMoversPackingStaff

    Reviewed Nov. 10, 2020

    I contracted Interstate movers to perform an interstate move all of my three bedroom two story house. They were extremely professional and handled my furniture with care. A few items were fragile and they did very well throughout the move. I couldn’t recommend these people enough they made the process so stress-free. Thank you again for such a wonderful experience.

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    TechStaff

    Reviewed Nov. 10, 2020

    Contracted interstate for a move out of state. They were very thorough and provided excellent service. I was impressed how stress free the entire process was. Everyone was super nice and I would definitely use this company again.

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedStaffBillingRatesTimelinessHonesty & Transparency

    Reviewed Nov. 9, 2020

    In summary, I will never ever use a moving company due to my experience with IMRG. They lied just about everything regarding the move. First they said the move is weight based, and couple of days before the actual move I received a call to review my final list and I found that it is cubic feet based. They got me two movers and both affirmed that it is cubic feet based. Michael, who was with me on the phone during making the estimate, explained in great details about how the weight based move goes, that I will get ticket of truck weight before they come to me and I can even follow them after loading to weighing station to get new weight and my move is the difference....

    Second about the estimate itself. Michael again, he was "overestimating" my move for every item to make sure I get no surprises, and he assured me many times that if for anything, my price will go down. So in the end, the estimate was 1600cubic feet. When the first mover came he said 2000cubic feet which I refused to sign on and they left. The second mover Falcon Moving came next day. Estimated my move 2200cubic feet and could go to 2400. I strongly refused and with IMRG help the mover said he will bill me for 2000cubic feet. But when the load was done, he wanted me to sign on 2800 cubic feet (another bad review for this unprofessional unethical company will come later on).

    Please note that, I have sold my super oversized formal living set (3-seat sofa, 2-seat loveseat, lounge chaise, chair with ottoman, occasional coffee table, sofa table and two end tables). And that set was part of the estimate. Also during the move due to falcon guy saying he won't load past the 2200 line, I had to drop my patio set (2 seat loveseat, two chairs and table). Also this was part of the original estimate. I had to do that while he was yelling and cursing about taking this job.

    Third, After first mover left, IMRG called me to give me additional $500 discount when they come next day and I agreed to that, but when new movers came, they said these $500 came from old movers and they failed to let me know in time. I also asked the IMRG personnel during the move to let me speak with Michael the original person did the estimate for me but she said she cannot as the person moved to another "victim" I guess.

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    PriceQuote AccuracyPunctuality & SpeedStaffRates

    Reviewed Nov. 4, 2020

    I used this brand a few times and every single time, they went above and beyond my expectations with their professionalism and punctuality. They offer great prices and a wide range of options to choose from. Will definitely use again in the future.

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    Reviewed Nov. 3, 2020

    I found out about their services from a friend of mine and after hearing about how smoothly the entire experience went, I decided to give this company a try. There was nothing for me to complain about, I will most likely use this company again in the future.

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    MoversDamageStaff

    Reviewed Nov. 3, 2020

    Careful with my belongings while moving and also a delight to work with from start to finish. Great experience overall with the whole Interstate team. Moving is stressful, but I'm glad that Interstate was able to help lessen the stress with their expertise. Highly recommend their services!

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    MoversDamagePackingStaff

    Reviewed Oct. 24, 2020

    The movers showed up on time, they did a wonderful job and were very friendly as well. I would highly recommend this company and will also use them in the future! They are very reliable and provides professional service that cannot be paralleled with any other companies in the area. I recently hired Interstate Moving for the second time and was satisfied with their service again. They wrap most of furniture to protect them, and I couldn’t find damages after moving. All movers are nice and do their job effectively.

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    MoversDamageStaff

    Reviewed Oct. 19, 2020

    I recently used their services to help a cousin with his move. They took great care with making sure his things didn't get damaged in the slightest. The movers were very friendly and respected all our requests too. Overall, had a very good experience, and will be using their services again if needed.

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    Customer ServicePriceQuote AccuracyPunctuality & SpeedRefunds & Payouts

    Reviewed Sept. 26, 2020

    The moving company came later than was promised so it too late for me to cancel and get my deposit back. I was quoted by weight and the moving company charged me cu ft. I was charged almost 50% more for the move. I was told my things would be delivered in 7-10 days, but it has been almost 2 weeks and my things still have not been delivered. Customer Service repeatedly said they would research the mistake and call me back. They never returned any of my phone calls, instead they expired the link they sent to me with the details of the quote. THIS COMPANY IS NOT ETHICAL!!! STAY SAFE AND DO NOT DO BUSINESS WITH THIS COMPANY.

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    Customer ServiceContract & TermsPriceMoversQuote AccuracyPunctuality & SpeedDamageStaffHonesty & Transparency

    Reviewed Sept. 15, 2020

    This is a broker NOT A MOVING COMPANY. When they finally got to my house to move me it was 9pm at night. Said they would be there at 4pm. Then they proceeded to tell me it would cost 4k more than I was quoted. They charged me for things the broker said was already in the quote. I was told that they would arrive at my new home within 5 to 13 days. No it was 5 weeks later. Then when my belongings arrived, it was thrown around so badly that things were damaged, broke, or missing. When I tried to file a complaint they would not return my calls, emails, or texts.

    I only wanted them to be fair and honest. Not to mention that the movers whom moved my belongings into the garage left things that belonged to someone else in my garage. Being that I wasn't home when my belongings arrived. The movers broke into my dad's car to use the garage door opener to get back in without permission. I can't believe how they treat people. DO NOT USE THIS COMPANY!!! I don't understand why they even have one good review.

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedOnline & AppRatesCommunication

    Reviewed Aug. 3, 2020

    The online form for scheduling was simple and I was done in no time and then I received a confirmation call from the moving consultant confirming the details and also providing a quote for the move. The price was affordable, the guys were on time, personable, upbeat and confident. Melvin, Ryan and Chris all did a great job. Thanks for making my move easy.

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    Customer ServiceMoversStaff

    Reviewed July 24, 2020

    Their services was very efficient as they delivered and moved our stuff on time. They were very helpful and kind throughout our communication process and overall it was an amazing experience as they were very professional throughout the whole process despite the multiple questions and concerns I bugged them with. I couldn't be more happier right now!

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    MoversStaff

    Reviewed July 7, 2020

    I moved with them a couple of days ago, when they told me the movers will be at your place at 9 am and as per time decided they were there. They were very helpful and flexible during booking for a 4 day long hourly move. These guys made the move the easiest part of the process.

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    Customer ServiceMoversQuote AccuracyPunctuality & Speed

    Reviewed July 6, 2020

    Very bad experience while booking a move. Clearly stated that from the date we moved the stuff it will take 2 to 10 days and later when we called they changed the words. Now it's been 14 days and they have not even given the estimated date when they are going to give the stuff for designated location, with 2 small kids we are facing lot of problems at this pandemic time. I don't recommend this group of Interstate movers to anyone else.

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    Customer ServicePriceMoversQuote AccuracyPunctuality & Speed

    Reviewed July 2, 2020

    There is nothing more stressful than having to move unexpectedly. But the best call I made was hiring Interstate Moving & Relocation Group. After searching around for quotes and finding it impossible to schedule with other movers, I called them and booked my move. They managed everything and made the moving day stress free for us.

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    MoversStaff

    Reviewed June 22, 2020

    This company was so great to work with - professional and timely. They took care of my belongings without a hitch. If you want to move across state lines with no hassle, I'd recommend Interstate. Lovely group to work with.

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    PriceMoversQuote AccuracyPunctuality & SpeedStaffRates

    Reviewed June 21, 2020

    These guys are the real deal if you're looking to have a professional, on time, fast service that handles all your furniture and items with proper care and protection. Pricing is reasonable too! They explained everything in detail and talked about what each fee would be for. The workers that were doing the labor were very friendly and seemed ecstatic in helping me move. Great experience!

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyDamageMaintenancePackingStaffRatesHonesty & Transparency

    Reviewed June 18, 2020

    First of all like everyone has said this is the third party mover service. The guys that come to pick your stuff up are different, it's whoever these guys send. Let me start with saying that Mitch from sales will do whatever he can to get your business. He will lie about the guys are going to wrap everything properly and make sure your stuff will all be safe. They will also tell you how 1st floor is free (i.e up to 21 stairs). Once he get the service good luck hearing from him again or any of the customer service guys from this company again. You will have to call at least 5 times before they pick up to give you a vague talk.

    Then I had to deal with Katherine from QA, one of the rudest service rep I have ever dealt with, she will estimate everything based on the description given to her and then based on that the estimate will be created. This estimate is so vague and expect twice this on the day mover arrives, because that is exactly what happened. Once the mover arrived they charged twice the estimate price initially agreed upon. Upon reaching the final destination, they charged me extra for the stair even though they are 15 and not more than 21 as initially agreed upon. Several of the stuff is broken inside the carriage. This is the last time I am ever using this service and would definitely not recommend my family and friends to use this service.

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    Mohammad increased rating by 2 stars.
    Customer ServiceSales & MarketingPriceQuote AccuracyDamageStaff
    After a positive interaction with Interstate Moving & Relocation Group, Mohammad increased their star rating on June 5, 2020.

    Updated review: June 5, 2020

    They had ABC moving Systems as the carrier to move my stuff from MN to CA. Although I am still suing this carrier, but IMRG were nice to do what they could do, offering me the refund of the deposit to partly compensate me on the missing $2000 TV. They say they are taking this carrier off their list. Seems they do actually care for their customers.

    Original Review: May 19, 2020

    Terry the agent gave me a low quote and convinced me that their poor grade in BBB and other places doesn't matter. I trusted him and paid the $500 non-refundable fee. They had ABC moving Systems as the carrier to move my stuff from MN to CA. At the time of delivery my $2000 worth TV was missing. Upon calling IMRG customer service they said sorry you signed that if something is lost we pay you 60 cents/lb and the ABC Moving offered me a generous amount of $50! This means that they simply stole my TV and try to get away with it. Just avoid these scams and go with a reputable moving company or forget about moving your stuff in the first place.

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    PriceMoversQuote AccuracyDamage

    Reviewed April 27, 2020

    I used Interstate Moving & Relocation Group to move from Florida to New York. They were reliable and efficient - two very important qualities to earn my trust. It cost $3k for a 1 bedroom space. They were careful with my belongings - I highly recommend them!

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    Customer Service

    Reviewed April 14, 2020

    Recently moved from Florida to Mobile, Alabama. Heard from a friend that Interstate moving would work for me, turns out they were correct. Got exactly what I asked for and then some, great service shown by the workers. Would recommend.

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    MoversPunctuality & SpeedStaff

    Reviewed April 14, 2020

    Just what I needed during a time of confusion. Moved from Florida to Alabama just a few months ago. These guys were quick to schedule a time with me and helped with all of my needs. Spectacular service. Would definitely use again should I need to. Thank you so much!

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    PriceMoversDamageMaintenanceStaff

    Reviewed April 12, 2020

    Very competent and professional. Do not waste time and can work 3 hours straight without breaking a sweat. Very pleasant and worthy experience. I hired 2 movers and they were done emptying a full 10 feet by 12 feet locker in an hour. Plus they are very polite and knowledgeable.

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    Customer ServiceTechSales & MarketingPriceDamageStaffValueHonesty & Transparency

    Reviewed April 3, 2020

    First off salesperson builds a bond with you and once deposit is received does not answer calls!! Lies to get the contract!! Used contractors Coach USA! Three of my five large items were damaged. All we in perfect condition prior to being moved by this company!! Claim process is a joke and so confusing not worth it! They will pay based on depreciation - not based on things being in new condition and then wants to come and pick up items leaving you without bed, two cube storage and not enough money to replace them!!! I have pictures if anyone would like to see!

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    Customer ServicePriceQuote AccuracyStaffRates

    Reviewed March 30, 2020

    Great group of people. Called them up to help move from one coast to the other. Could not have been easier to deal with and at $2,200 it was certainly within my price range. They handled all the small details so I didn't have to have all that stuff adding to my stress levels of moving a whole family across country. I would highly recommend them to everyone out there who is moving!

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    PriceMoversQuote AccuracyPunctuality & SpeedRates

    Reviewed March 29, 2020

    I was recently moving from Florida to Texas here in San Antonio and thought I'd share my thoughts. Movers showed up on time and moved my 4 bedroom house very quickly. When they arrived here in San Antonio they took the time to place everything where I wanted it. Great people and the price was better than my other quotes.

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    MoversPunctuality & SpeedDamageStaff

    Reviewed March 25, 2020

    Had a great experience working with IMRG! I was provided with excellent service throughout the entire moving process and would definitely recommend to anyone planning a move in the near future. Whole process was efficient yet careful when handling my belongings and helped me speed up my move considerably.

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    Customer ServiceStaffBilling

    Reviewed March 22, 2020

    I usually hate the whole process of moving, but working with this company was pretty much effortless. I spoke with them on the phone, made a partial payment, and the rest took care of itself. I would hire them again in a heartbeat.

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    PriceMoversQuote Accuracy

    Reviewed March 19, 2020

    Everybody knows that moving is a hassle. And as a single guy with no friends in my new location, hiring movers was the only option. Interstate Moving was the answer to my problems. I got a quote online and was pretty happy with it, they didn't try to charge me more at the end (unlike another company during my last move). Everything was great, the movers moved efficiently with no dilly-dallying.

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    Reviewed March 18, 2020

    I hired IMRG for a move from FL to TN. They were very communicative and gave me a clear quote upfront. The move was as quick as it could be and easy overall. No damage to my furniture or my old and new home.

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    Customer ServiceTechPriceMoversPunctuality & SpeedDamageMaintenancePackingStaffRatesTimelinessSales Tactics

    Reviewed March 15, 2020

    I had the most horrible experience arranging my move from New York to Michigan through Interstate Moving and Relocation Group. They are brokers who are only concerned with getting you to book through them and getting their deposit. Then they hire movers and you have no idea which movers would be hired and how to contact them. When things go wrong during the move the brokers blame on movers and movers on the brokers so no one takes responsibility.

    In my case the company kept pushing out the pickup date and delayed it by three days and on the final pickup date and time that was communicated to me by phone by a driver, the movers did not respect the time frame and arrived early in the morning, four hours before I was expecting them! I received a call from the driver at 6.30 am telling me that he is 30 minutes away. And when I told him I was expecting him between 11am - 2pm he said that I was wrong and that if he had to wait for me he will start charging extra money. So I had no choice but to accommodate their early arrival even though I had arranged for my friends to come in later that day to help me pack up a few things before the movers came in. So I did all of it myself.

    The movers packed and moved my stuff in much of a haste, they were not careful with even fragile items. One mover dropped my bed frame on the floor which could have caused a big crack or scratch on the floor. In the end the movers asked me for 70% of the rest of the balance whereas I was told by the brokers that they would take 50% of the balance at pickup and 50% at delivery. When I told them of that the movers argued that their company rules said they would collect 70% and I should contact the brokers and clear it with them if I was told otherwise. So I contacted the brokers but no one picked up my phone or gave me a call back. I then had the movers call their company and tell them I could only pay 50%, after much delays and calls they finally agreed to it.

    Once I knew the exact address of my location for delivery I called the interstate moving customer service to give them the delivery address and earliest possible time and I also wanted to leave them some instructions for the driver so that they can bring the truck close to the apartment. The customer service rep that I talked to was very mean and she did not want to hear the instructions for the driver. She insisted that I only tell them to the driver when the driver calls me with a time for the delivery. Then on the day of the delivery, I had to pay the movers the rest of the deposit BEFORE they would take out my furniture and let me see if everything had arrived and was in good condition.

    I again tried to call the brokers that is interstate moving and relocation group but they did not respond. So the movers made me sign the form which said I had received my items in good condition and pay them in full before I could actually see if all of my items had arrived in good condition. The movers also charged me $150 extra for the long carry which I was not expecting and the rate of extra charge for each feet above 75 was not written on the contract. After paying them the balance and $150 on top of it, they took out my furniture and I realized that my desk was broken from one side. One of my lamps was damaged. And the movers had not packed the screws for the desk when they had dissembled it so the driver said he would leave the desk unassembled since I did not have the screws. Even though assembly was part of their deal. One of my lamp’s clamp and screws were also missing.

    I tried to call interstate moving and relocation group once again but they did not attend my call and did not call me back despite leaving two voice mails. Moreover, the company is so irresponsible and unprofessional they brought a TV inside my apartment which wasn’t even mine if I had not told them that it was not mine they would have left someone else’s TV with me. I had the worst moving experience with this company and I would not recommend Interstate moving and relocation group to anyone. They do not respond when you need them and so far I have not heard back from them about my broken desk or the missing parts of my furniture.

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    PriceMoversQuote AccuracyStaffRates

    Reviewed Feb. 29, 2020

    These folks were so professional and helpful. They made my move WAY easier and I cannot thank them enough. The price was not horrible and I think it was totally reasonable considering the service they provided.

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    Quote AccuracyTransparency

    Reviewed Feb. 26, 2020

    I moved from Florida down to Texas recently and all I can say is the experience and ease was second to none. Moving is such a pain but they made everything such a simple process. I would highly recommended using them again should I ever have to move. I was given updates the entire trip and felt safe trusting them.

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    PriceMoversQuote AccuracyStaff

    Reviewed Feb. 25, 2020

    I just got a new job in NY and needed to move from Florida. In a short amount of time, I was able to get Interstate to supply a quote and I was ready to go. Everything went smoothly and they were very professional. I highly recommend these guys!!

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    Customer ServicePriceQuote Accuracy

    Reviewed Feb. 21, 2020

    We recently had to move for job purposes and we couldn't be more happy with this company. We got many quotes from several different companies. We decided to go with this one because of the first start with the customer service. It's really huge to us and goes a long way. Once we got everything together and situated in both states they came in and did their end. Got our huge load up and moved in one weekend. They were very clean and well organized! We are overall completely satisfied! We will definitely use them on the next move.

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    Staff

    Reviewed Feb. 19, 2020

    They moved me from Florida to Georgia with ease! It was a big help, as my entire family was going to need some help after I got a new job opportunity in Atlanta. Big thanks to the Interstate Moving and Relocation Group!

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    MoversDamageStaff

    Reviewed Feb. 19, 2020

    I moved from Orlando to Brooklyn, NY and it could not have been more seamless. Everyone was very professional and made sure all of my needs were heard and met. The movers were very careful with handling my things. I couldn't have asked for a better experience!

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    PriceMoversQuote AccuracyStaffRates

    Reviewed Feb. 19, 2020

    Moving can be stressful, but Interstate moving made it extremely easy and simple. I recently had to relocate my 2-bedroom apartment from Florida to Massachusetts, and the experience was very smooth and stress free. They were extremely professional and took great care of my belongings. They showed up on time whenever we had to meet and made sure to clearly set expectations (and stick to them). I also found them to have competitive pricing, with the whole move costing about $3,000.

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    MoversStaff

    Reviewed Feb. 19, 2020

    Just had to relocate to MA from Florida, found a single bedroom apartment for little under 2.5k, couldn't pass it up. The family and I were sweating the move, but interstate made it so easy and painless. Very good experience, couldn't recommend more. From the reception to the relocation staff, everyone was very pleasant and helpful.

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    PriceMoversPackingStaff

    Reviewed Feb. 19, 2020

    Went through them to find a moving company to get me from Florida to Tennessee. It was pretty short notice so I'm glad I went through them. They moved my two bedroom and packed everything for me too. Everyone was very nice and friendly too, nothing broke during the move. Well worth the $3000.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 18, 2020

    I had to move out of state due to work and Interstate Moving Group was great. The whole process was a great experience. The customer service and the quality of work. The move was fast. I recommend them.

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    Customer ServiceTechPriceQuote AccuracyDamagePackingBillingRatesResolution

    Reviewed Feb. 16, 2020

    After our contract with IMRG was finalized and they received their monies, we were handed off to Unique Van Lines! This is when our nightmare began! We contracted to have our belongings packed by the moving company and they were to be there on Monday and Tuesday to pack and load and leave on Wednesday! This did not happen. The truck showed up mid-morning on Wednesday, our belongings literally thrown into boxes with minimal wrapping or protection from damage. The truck pulled out within 6 hrs of the arrival! How did we go from two packing days to a few hours?

    During the disastrous packing fiasco, we were continually informed “more money, more money”! I had to go back to the post office to get a US Postal Money Order or cash (would not accept a check or credit card)! And we were not informed of an amount until after they had our belongings almost loaded. While I was at the Post Office, the loading was completed! At this time. I was informed that I would need additional monies before our belongings would be unloaded at our destination! Before our belongings were delivered to our destination, we received numerous phone calls “reminding” us of the additional charges and what would happen if we didn’t pay it! Our belongings were now being held hostage by Unique Van Lines! And our total moving amount had escalated to a price doubled that of the original contract!

    We have contacted and communicated with IMRG and Unique Van Lines with no resolution for compensation for our damages and/or lost belongings (and there were many). We have now filed this with the Better Business Bureau and the Attorney General’s Office in the state of Florida. Our next stop....The Internal Revenue Service! If your experience has been even close to ours, I encourage you to file your case with these organizations! This is a short version of our experience with IMRG and Unique Van Lines!

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    PriceQuote AccuracyRates

    Reviewed Feb. 6, 2020

    Got a new job up north along the east coast and needed to move myself and my family. IMRG came through with the best price for the move and all my belongings made is safe and sound to their destination. Hands down would use IMRG again for my next move.

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    Customer ServiceCoverageTechSales & MarketingPriceMoversQuote AccuracyDamageOnline & AppPackingStaffBillingRatesTransparencyInsurance

    Reviewed Feb. 5, 2020

    The very charming sales rep, Sam **, rushed me through a contract that waived many of my movers rights such as full value insurance and having a moving company assess my inventory in person before providing an estimate. He "helped" me "negotiate" a price down to what I was expecting ($2500 for a cross-country move of a studio apartment), promising that the price could even go down because they purposefully overestimate the weight of items a little. He phrased things to sound like even if the weight is over, I wouldn't have to pay more than the price I signed at.

    Though I asked a number of times over the next few weeks, Sam would not provide me with the name of the moving service that would actually move my stuff (so I could get moving insurance) or update my inventory when I knew I had missed a few boxes, assuring me it would all be taken care of soon. Finally, Katherine ** (QA) called me three days before the move to get my updated inventory and suddenly the price went up by $1000. Half that increase came from an obscure "binding estimate" line item IMRG danced around no matter how many times I brought it up. Again, she assured me the weight would likely go down, so I felt satisfied because I'd done all the math myself on my IKEA furniture and knew our stuff weighed at least 500lbs less than their inventory calculator provided.

    The day of the move, I finally learn who our movers are (Stop & Move), so I never was able to get full value protection on my items. Stop & Move then weighed our stuff after pick up and sent me a weight ticket putting our stuff at 3700lbs, which seemed crazy. The cost of our move jumped up to $3700 (from the original $2500). But it was a certified CAT ticket and the most important thing to me was getting our stuff, so I promised to pay. IMRG (Leanora **, specifically since Katherine avoided all future contact with me) refused to hear me out when I asked for their help.

    Once our stuff arrived (amazingly in mostly one piece, I'll give them that), we weighed every single item we could carry on the Bill of Lading (with pictures and video) using a bathroom scale and our weight as tare. The items we couldn't carry were IKEA furniture that had very public, undisputed weights posted on their website. Our final tally was 1800lbs, meaning Stop & Move charged us for essentially double our inventory weight (and charging us $1100 more than we should have paid).

    IMRG again would not accept that their sub-contractor could have falsified the weight ticket and told me that the dispute wasn't their problem, since we already got our delivery. So, lesson learned. Using IMRG as a broker will not make life easier. It won't save you the pain of working with a moving company. Instead, you will now have 2 different companies trying to scam you, you will have to pay a "cut" to the broker that amounts to at least a 3rd of your bill, and you will waive most of your mover's rights.

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    PriceMoversQuote AccuracyStaffRates

    Reviewed Jan. 24, 2020

    I moved from Pennsylvania to Florida with this company recently for personal reasons. I live by myself in a two bedroom apartment and the cost of moving all my stuff was only 3,000 dollars. For that low price I got really really friendly and respectful service that took care of my things very well. I definitely recommend these guys.

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    MoversStaff

    Reviewed Jan. 24, 2020

    Great service in helping me find a new place to move. They are reliable and extremely friendly people. I highly suggest using IMRG for your future moving needs as they beyond exceeded my expectations for ANY moving company.

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    PriceMoversQuote AccuracyPackingStaffRates

    Reviewed Jan. 24, 2020

    These guys did an amazing job. This is the best moving experience I have had so far. Their price is beats the competition so it was very tempting to go and put my trust in them, but I do not regret it. I moved from Florida to Texas. It was a three bed move for 4.5k and it was worth it. The people were super friendly, helpful, and hardworking. Every single piece of my furniture was nicely wrapped and protected.

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    Customer ServiceMoversQuote AccuracyPunctuality & SpeedPackingStaff

    Reviewed Jan. 19, 2020

    They are your BEST friend until it comes time to actually move your things!! Nightmare began with the First movers, who came and argued with me about the estimate. I had an estimate for weight and the movers said they only do cubic feet on their truck. After 2 hours of haggling and telling me that I would have to pay an additional $2300.00!! I said NO!! And they left the job!

    2nd movers.... were soooo slow, my sister, brother in law and I had to bring I would bet 90-95% of the boxes to the truck from the storage shed they were to unload and bring to the moving truck. Got dark... they had No flashlights. We still were helping them pack the truck in the rain and dark so my things wouldn’t get drenched. After we helped for over 3 hours... they used absolutely no straps to tie anything down. If my things arrive unbroken, it will be a miracle. At the weight station I gave the movers 8 straps, begging them to tie down my things so they so they wouldn’t be flung around the truck. For deliver... I requested Jan 4. They never told me how I could wait up to 30 days to get my things!! NEVER made it sound like it would not be delivered on my requested delivery date. Delivery date told would be Friday, Jan 17. Wait... now Jan 18 or 19!!!! You’ll be notified 18-24 hours before truck arrives!!

    No truck here still on Sunday, January 19 at 4:30. Dispatch doesn’t know where the truck is with my things!! Staff on the line for the weekend/after hours... are rude and not helpful in one bit. Leanora was so rude to me on the phone on Sunday, January 19. No compassion, or "let me try to get the moving truck in touch with you.." "I will find out the status of your truck.." She only said, "I left a message with the dispatch to call me." WHAT?? Do your job and find out where my things are?? I have family and friends ready to help me move things to my classroom, to my son’s home. How long to we have to put our plans on hold because the company will not tell me the ETA. I was told by one lady on Saturday... that if my things didn’t show up on the delivery day on Sunday, to just call Monday morning when the office was open!! Really!!?? Is this the customer service they’d want for themselves or others they know?

    All I keep asking on Saturday and Sunday, the day my things were to be delivered. Where is the truck?? Can’t dispatch tell you where it is so I can be prepared with friends and family to help move my things!!? Seriously I will NEVER, ever use the company again, and I will tell with every breath in my body, to never use this company!

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    PriceMoversQuote AccuracyStaffRates

    Reviewed Jan. 11, 2020

    Affordable Prices and Professional Service! I would recommend it to everyone who wants to deal with professionals, It's the best movers to everyone! They will give you an estimate and They will collect their money and after that they will start moving, dealing with a pro company.

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    Customer ServiceTechPriceQuote AccuracyPunctuality & SpeedMaintenanceStaffBilling

    Reviewed Jan. 11, 2020

    Dealings with Interstate Moving & Relocation Group was ok, but understand they are only a broker.... They will give you an estimate. They will go to their list of moving companies and hand you over to them. They will collect their money and after that you are left to deal with the actual Moving Company. Even though Interstate will have your complete list of items and give you dates of pickup or delivery, the moving company they give your move to will NOT follow those promised things. You DO NOT have a choice who they give your move to.

    They gave our move to a Company called Quality Moving Services (Houston TX). They charged us double. Said they would not deliver our furniture on time as written in our contract with Interstate and then said if we wanted it before we would have to pay $500. We had no choice to pay or not get our items. When the moving truck arrived at our final destination, the owner showed up and wanted his payment in CASH and then left us with only one person to unload the truck. So we had to pay double the amount and we had to help unload our furniture.

    Interstate has called numerous times to change our bad review but I'm sorry we didnt have a choice who Interstate hired and did nothing about how this other company treated us and took our money. They did say that Quality will not work for them again but its a little too late when we are out thousands of dollars. I will NEVER use a broker again... I will only use another company that handles the WHOLE project so that they STAND BEHIND their contract.

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    Reviewed Jan. 6, 2020

    Recently moved from Florida to Texas and utilized Interstate Moving and Relocation Group to make it easy on me and my wife. They handled everything perfectly!! Always on time, no **, and great service! I couldn't have hoped for a better experience.

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    Customer ServicePriceMoversQuote AccuracyStaff

    Reviewed Jan. 5, 2020

    I recently moved from FL to CA. I hate moving, it is a huge stressor for me. This company made my move stress free. The movers were friendly and helpful, I was given an accurate quote, and the communication was very good.

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    Reviewed Jan. 4, 2020

    Stayed in contact with us throughout the entire process. Were on time to pick up our belongings and didn't leave our new house till we were satisfied with the placement of everything. Would have been stressful without you. Thank you so much!

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    Customer ServiceContract & TermsSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamageMaintenancePackingStaffTimeliness

    Reviewed Jan. 2, 2020

    My name is Rohit and I used the home movers services from this company recently. Sharing my experience: The sales agent promised me it will take around $1400 for moving 1 BK stuff. I requested 28 additional boxes just in case. He also confirmed that for every additional box, it will cost me only $10. They gave me window of 2 hours (13 Dec, 3-5 PM EST) when movers would come, pack and load the items.

    On the day, I have been waiting for them to come till 5 PM. I called them and they provide me contact of the actual driver. I called the driver and he told me that he is running late and will reach around 8 PM. Seriously bro! This is my last day here. My friends have planned a Farewell party for me which starts at 7 PM and you are telling me that I will not be able to join the party because of this. I called them multiple times between 5 to 8 PM to track their exact timings. They reached at my home at 9 PM and left at 11:45 PM. I had early morning flight on next day. I planned to reach airport early in night and stay in hotel nearby but due to this mis-timing, I had to change all my last day plans. I couldn't bid farewell to all my friends because of them.

    After seeing all the stuff, they told me it will take $3300 to move this stuff. I was shocked. We went through all this multiple times just to make sure I got the right quote. It is more than double what we discussed earlier. And what happened to $10/additional box deal? They charged me $600 only for packing. The sales agent promised me $296 for full packing services. We could have packed everything ourselves (and we did some of the things just to save the time in last day) if I would have known that they are going to charge $600. They even said that you have option to cancel the order. Seriously? It is already 10 PM in night. It's raining outside. I have a early morning flight to take. I already have confirmed to leasing office about my leaving. What other option I have right now other than paying what you are asking.

    They said no to food items, and open liquids. I know this makes sense but no one actually told me anything about that. I was doing it first time so I didn't have any idea what will they take and what not. I had to trash so much because of this. If they would have told me this earlier, I would have managed it. Some of the stuff we bought the day before. I was really not comfortable the way they were handling all the items. I tried to call the company but no one was picking the call. The company customer service, Sales agent and QA, all the different contacts I had were going to voicemail. I was worried about the stuff so I even paid them $100 as tip just to make sure they don't break any of the stuff.

    I landed to destination city on the next day. They promised me that they will deliver all the stuff within 7 days. They have 30 days storage just in case we don't give them address where to deliver. I didn't want to put my stuff in any storage. I tried my best to finalize an apartment asap and provide them a destination address. I provided them an actual address on 19th Dec. Customer service told me to wait for their reply as in couple of days it will be delivered. I called them again on 22nd Dec and they told me because of Christmas, they will deliver it after Christmas. I called them on 26th Dec, and they told me wait more as it will be delivered after new year. I called them back on 2nd Jan, and they told me to wait until 11th Jan. Are they really testing my patience? I understand that due to holidays there can be some delay, but I didn't expect it will take whole month to get my stuff delivered.

    I am eating outside. I am living in hotel as I don't have stuff in my home. If they would have told me earlier that it will take this much of time, I would have bought new stuff for the time being. Why are they just playing with people. They don't have any idea how much inconvenience this delay has caused us (and don't even ask about the money I have spent unnecessarily). I am writing this on 2nd Jan. I am just hoping that they delivers my stuff at least on 11th Jan. I am hoping that it is not broken or spoiled. What is the purpose of moving like this if it is going to cost you thousands and the stuff is also broken. I could have sold the stuff there and could have bought everything new. The mover services is fraud. They are just making money out of people's helplessness.

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    Customer ServiceMovers

    Reviewed Dec. 26, 2019

    When my family and I moved from Florida to Massachusetts, we used this amazing service. Everyone working for the company that we spoke or dealt with was so amazingly positive and cheerful. Our day was made every time our expectations were exceeded by the unbelievable customer service and prompt service. Would highly recommend.

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    MoversQuote AccuracyPunctuality & Speed

    Reviewed Dec. 19, 2019

    I moved from FL to North Carolina last month and have nothing but great things to say about the experience. I was quoted $5000 for the move and didn't pay a penny more! They were friendly, timely, and took great care of my possessions. Thank you so much!!

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    Customer ServiceMovers

    Reviewed Dec. 19, 2019

    When you hand over your entire life's belongings to someone, you want to know you can trust them. And what better way to maintain trust with someone than steady reliable communication. The crew I worked with here was great at that. And even though our travel fell out of sync due to other traffic, we stayed in communication well enough that I never once had to worry.

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    Reviewed Dec. 19, 2019

    I recently got a new job in Tennessee which required me to move there. I’m from Florida and had no experience doing this before. This company was very helpful and patient throughout the whole process. Highly recommended!

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    MoversPunctuality & SpeedDamage

    Reviewed Dec. 17, 2019

    Had to move from Florida to New York with my family after accepting a new job. As someone who HATES moving I can't recommend this service enough. They were fast and accurate on their actions. I left everything in their hands because it was obvious they were good at their stuff. If you are like me who hates moving, just trust these guys and your experience will be smooth with no headaches. Definitely one of the best moving services I have ever hired and I have had the bad luck of moving 6 times in the past 8 years.

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    Customer ServicePriceQuote AccuracyPunctuality & Speed

    Reviewed Nov. 26, 2019

    Storage move from AZ to NC. I hope I could give no star. Such an awful experience. First, the driver did not show up on time. After waiting 4 hours, we had to ask him to pick the stuff up the next day because the storage facility was closing. And when the driver finally arrived the next day, he charged us $600 extra because he disagreed with the price estimate we were provided with. I Called Leanora and after she kept me holding the line for 14min said in a very unpleasant way that there is nothing she could do and said that we have had more stuff than the listed ones. This was not true! But of course, she had to say something. Please be careful using the moving company. They are brokers and you will be overcharged by the driver.

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    Customer Service

    Reviewed Sept. 30, 2019

    This company is super amazing with their wonderful customer service skills and excellent employees and staff. Would recommend to all. I will definitely be referring this company to friends and family.

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    Customer ServicePriceMoversQuote AccuracyPunctuality & SpeedDamagePacking

    Reviewed Sept. 6, 2019

    AMAZING service - we used Interstate Moving and Relocation Group Inc. and they hired a moving company to service my move. They were reliable, professional, and efficient. The Rep Camron (who we hired for the moving help) was professional and had GREAT communication (which is key when it comes to moving of course). The Moving Company they contracted with (We Care for You) wrapped our fragile items (glass tabletop, etc), they disassembled and reassembled ALL of our furniture, and did an AMAZING job staging the home, and most importantly moving it with minimum damage. (There was one scratch on my table but nothing major.)

    They also did a great job communicating with us, overseeing everything and delivered the items on time as promised. FYI though - we had to call Interstate multiple times before the move to solidify a moving date, BUT the actual price was $1200 Less the estimate we were originally told, as Camron did refer to it as he called it a "Weigh Less, Pay Less Scenario." So that I will say we were happy to see, as anyone else would be. Overall I would go with this company again. They made our moving experience much easier and would refer anyone I know to use them for their moving experience if they want it be be LEAST stressful as possible and and honest price with great, friendly, amazing people. What are you waiting for, call them!

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    Reviewed Aug. 15, 2019

    After living in Florida for my entire life with my family, we decided it was best to move to Kansas due myself getting a better paying job. One of the many worries my wife and I had was the move itself. IMRG made that worry go away. We arrived in our new home with all of our belongings, all in one piece, and with a peace of mind. Thank you for making our move easy!

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    Customer Service

    Reviewed Aug. 15, 2019

    I had to move from Florida to Mississippi and I don't think there is a better choice I could have made than to use these guys! The company is very well run, with great communication and friendly people. Throughout the entire process, I felt as if my best interests were in mind and I had absolutely NO worries that I was being taken advantage of in any way. For anyone on the fence about this, pull the trigger, you won't regret it.

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    PriceMoversQuote Accuracy

    Reviewed Aug. 15, 2019

    I want to thank the team over at Interstate for a job well done! I promised the crew that I would leave some feedback, so managers, please pay attention! I had to move out a storage unit from NY to South Florida, and it was my first time doing anything like this. The group made everything super easy to understand and did a great job handling the entire project. I'm happy with the price that I paid, I'm not sure if it's up to market, but it didn't burn a hole in my wallet! If you need help moving, then you won't make a bad choice with them!

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    PriceMovers

    Reviewed Aug. 15, 2019

    Moved from Florida to Alabama and couldn't recommend these guys more. They made it easy and simple and the entire process was cheaper than most others I got quotes from. Would gladly work with again any time. Thanks for the help!

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    MoversPunctuality & Speed

    Reviewed Aug. 15, 2019

    Great experience with these guys. Arrived a few minutes early and seemed professional. Had all of my stuff loaded in a breeze and got it to its destination faster than expected. Considering this was a decent move (FL to NC) I was impressed. Would not hesitate to recommend to anyone in need of moving services.

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    Customer ServiceContract & TermsPriceMoversQuote Accuracy

    Reviewed Aug. 6, 2019

    I arranged services for a July move in April. The move was from Connecticut to Alabama. The salesperson led me to believe my stuff would be delivered 3 days after being picked up. When the time came, the pickup was supposed to be Thursday morning, I called 7x before they finally came on Friday afternoon. The foreman was rude, condescending, and intimidating (he is well over 6 foot and well over 300 lbs). He INFORMED me that he expected a tip of 10-15% of the cost of my move before even finishing packing. One of the movers even clogged my toilet without saying anything! AFTER loading all of my stuff, they told me it would be 14 business days before my stuff would arrive, unless I wanted to pay an additional $1750.

    I would never have agreed to this contract if I had known this was the case. If the foreman had even told me about the 14 business day window BEFORE loading, I could've packed my medication and professional clothes to start my new job with. Called IMRG who said they were only the broker, that legally Federal Moving had 30 business days. The salesperson who had misled me refused to take my calls, the customer service manager attempted to speak with Federal Moving on my behalf but told me that I "couldn't expect good customer service from truckers." I called the broker multiple times the first week, receiving sympathy but no actual help. IMRG said they listed my move as "priority" but told me that did not guarantee anything.

    The second week they told me my stuff was being loaded on Wednesday, then Friday, then Sunday, then Monday. Then, sorry it will be at least another 9 days. 14 business days is 2 days from now. I have been sleeping on an air mattress and wearing only the clothes I drove here in for over 2 weeks. I asked IMRG if I could go get the stuff from the warehouse in New Jersey myself and was passed off to the Federal Moving dispatcher who does not answer my calls and does not have voicemail set up. I have contacted a lawyer and will be suing for breach of contract. I am also contacting the Better Business Bureau and posting on any and every website and social media platform I can access.

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    Price

    Reviewed July 5, 2019

    This business did a great job moving my grandmother's entire house to our House in NY. They did all this at an affordable price. The Truck driver that was assigned to us did a great job in guiding us on how to best pack the cargo to keep it safe during transit. Great and friendly customer care at its finest.

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    MoversPunctuality & SpeedDamage

    Reviewed July 5, 2019

    The move took place shortly after the initial down payment and went on smoothly. The driver who arrived was on time, very cooperative and professional. They handled my furniture with the utmost care and transported it safely and on time.

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    PriceQuote AccuracyPunctuality & SpeedDamage

    Reviewed July 5, 2019

    Had an ok experience with these guys. They provided an reasonable and budget friendly quote which was somewhat accurate as the price I paid at the end was a bit higher than the quote. The truck driver that came to me was helpful and very professional. At the end my move was completed on time and nothing was damaged.

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    PriceQuote Accuracy

    Reviewed July 5, 2019

    I was provided with the most reasonable quote for my move by the company compared to the other two firms I contacted. The price I paid was just a few dollars above the quote they provide because I have to pay a stairs fee, which is understandable as I failed to mention the stairs to the company. Other than that the driver that come to me was a professional and handled all cargo with care.

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    PriceMoversQuote Accuracy

    Reviewed July 5, 2019

    My father and I have only had a positive interaction with this company. They were straightforward with the quote they provided and stuck to it. The Drivers with which we interacted with were well-trained professionals alongside being very helpful. The end price we received was well within the bounds on the initial quote the company provided. Thank you for providing a competent service.

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    Customer ServiceSales & MarketingPriceQuote Accuracy

    Reviewed June 25, 2019

    I was looking for a moving company and IMRG called and put heavy pressure on me to sign. They promised that if I gave them an inventory that day they could give me a huge discount. I was not at home but tried to systematically recall all furniture and estimate number of boxes needed. When I returned home and tried to update my inventory they would never return my call. When they did they told me it would be a huge price change because I had changed my inventory. They also would not guarantee the price until after the truck was loaded and weighed and I had read that many people had experienced sudden price changes because the truck weight was more than they thought. And by then their furniture was held hostage. The cancellation policy is terrible. I ended up cancelling with them, lost my $2100 deposit. THIS COMPANY IS NOTHING BUT A SCAM!!! If you value your money DO NOT USE THIS COMPANY!!!!

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    Customer ServicePriceQuote AccuracyPunctuality & Speed

    Reviewed June 17, 2019

    Customer service they provided was of the best kind possible. The truck driver that was assigned to me was highly professional and helpful as well. This company provided the lowest quote compared to the other companies I contacted. They Safely transported all my cargo to the required destination on time.

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    PriceMoversQuote AccuracyPunctuality & SpeedDamagePacking

    Reviewed June 17, 2019

    The company gave me a brilliant piece of advice on how to pack my father's belongings and they did a great job transporting my father's things safely to me. They gave me the best price for the move and it was the most balanced quote I got. The driver was on time and very helpful. They indeed provided a quality service.

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    PriceQuote AccuracyDamagePacking

    Reviewed June 12, 2019

    The quote they provided for my move was the best one I could get in all the places I asked a quote from. The driver was a great help in advising me how to pack certain pieces of furniture in ways that avoided them from being damaged. Everything went well and I am very satisfied from the service I received.

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    PriceMoversDamage

    Reviewed June 7, 2019

    They are extremely professional and helpful and have very flexible prices. Not only that but they also provide a great advice. That being said they sent a good driver that was very helpful and careful with our cargo. Thanks Pete.

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    Punctuality & Speed

    Reviewed June 6, 2019

    I have moved several times in my life (mainly because of the Military) and most of the experiences were bad. This time I was moving from Florida to Georgia and was not looking forward to it. I worked with IMRG and all was taken care of quick and professionally. I would definitely let them move me again.

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    PriceMoversPunctuality & Speed

    Reviewed June 6, 2019

    Interstate Moving & Relocation Group helped me move all of my things out of state and I was super happy about it; all of it. My moving team did an amazing job moving everything carefully as well as quickly, which is great when you are being timed. Nothing broke between two states and two houses. I was extremely satisfied with their service, cost, and the fast pace they worked with.

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    MoversPunctuality & SpeedDamagePacking

    Reviewed June 3, 2019

    My move was executed in August of 2018. For the most part, I am settled in the new residence and have a complete perspective on what happened. The loading by the service provider was efficiently executed. The moving truck arrived at my new home one day late, with the stated reason that the workers to unload the truck did not show for work on the delivery date. The truck was unloaded the next day, and the workers were not professional movers. The driver was managing the delivery, but in the end disassembled items were not reassembled, and I had a pile of boxes in the middle of my house, even though the boxes were labeled by room. In short the delivery was a disaster.

    Many items were damaged, and some items are still missing. To be fair, Interstate tried to rectify the situation, but the time for rectification was short, and there were many tasks to accomplish in a short period time. My anger did not facilitate the process. I am not a frequent reviewer on the Internet, but there is a lesson here. The people who loaded the truck were Interstate employees. The people who unloaded the truck were contract workers, and even though I asked, it was unclear who they actually worked for, or if they were just independent day-laborers. Caveat Emptor.

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    Movers

    Reviewed June 1, 2019

    I found them alone when searching for a moving company to move my things from Arizona to Florida. Camron was beyond friendly and honest which made me go with them. I didn’t realize it was a broker company that would hire someone else; I had a beyond horrible experience with the company that physically moved my things but I do not blame IMRG at all.

    Leanora has gone above and beyond to FINALLY get my things delivered to me; they have apologized for the other company and have done everything to fix it. If it wasn’t for their help I wouldn’t have gotten my things back. Everyone I have spoken to has been beyond friendly and helpful and made the nightmare I was dealing with much easier.

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    PriceMoversQuote AccuracyDamage

    Reviewed May 26, 2019

    My wife and I decided to move from Gainesville, Georgia to Buffalo, New York. I was dreading the move, but these guys made it a painless experience. In the past my family’s always moved by ourselves, but I truly appreciated the help IMRG gave me. The price was altogether reasonable, and the helpers were kind and attentive. A few pictures got broken during the move, but I understand that’s hard to avoid moving as far I did. The workers even offered me $20 for each picture!! They were very careful with everything else, and I enjoyed dealing with them. I would recommend them to anyone.

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    Verified purchase
    Customer ServicePriceQuote AccuracyPunctuality & SpeedDamage

    Reviewed May 23, 2019

    I had a terrible experience with Interstate Moving and Relocation Group. They 'brokered' for me a deal where I was ultimately charged x6 more than their price estimate. I specifically told them to find me a company I can pay by credit card. No problem they told me. The day of the move I was forced to pay for everything cash upfront at a total x6 more than I expected. And then when everything went wrong Interstate Moving and Relocation Group was absolutely nowhere to be found. I could not reach them by phone, text or email. They are supposed to work on my behalf with the moving company. I did everything myself.

    I worked with the terrible moving company AllState Movers they set me up with. I couldn't get any answers from anybody. I did not get my stuff until over 3-weeks later. By which time I was in much hardship literally buying new clothes to stay presentable at my new job. And when my stuff finally did arrive there was broken and missing things. When I contacted Interstate Moving and Relocation Group they were absolutely unhelpful not returning my correspondence, giving me wrong information and ultimately not helping me recover any of my lost or damaged property.

    This is a very disreputable business. I have submitted my official receipts in order for my listing to go up as a 'Verified Buyer'. I have contacted the Better Bureau of Business and submitted a report about Interstate Moving and Relocation Group. Only then did I get any response from this business and even then they did absolutely nothing to recover my lost, damaged or for all I know stolen property. I suspect this company buys Bots to generate fake customer listings because there is no possible way after the experiences that I had that this company is remotely competent or cares at all about their customers. I would be more than happy to supply much more detailed information about my experience with Interstate Moving and Relocation Group including timelines, email stamps and physical evidence asserting that everything I write is true.

    My goal in submitting this information is to rise above the potential fake reviews as a Verified Buyer in order to help other consumers avoid what I experienced as a 100% ripoff where I was left completely myself to deal with another disreputable business, experienced undue hardship and suffered loss and damage to property. Nobody deserves this treatment at x6 times the cost cash upfront. Interstate Moving and Relocation Group is a disreputable business.

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    Customer ServiceMovers

    Reviewed May 23, 2019

    Life sometimes throws curveballs and recently I had to abruptly move and the stress, panic, and time constraints were overwhelming. I had contacted IMRG and this was the best decision I had made. They handled everything in an organized and professional manner. I actually felt at ease knowing that I had this great company there to support me in a moment of chaos and disruption. They were friendly, reassuring, and went above and beyond to help me. My move went flawless. It may be the only thing in the past few months to go flawless, but I thank them and wanted to share my positive experience with others to let you know I had made the correct choice in a moving company.

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    PriceMoversQuote AccuracyPunctuality & SpeedPacking

    Reviewed May 20, 2019

    This company came through on all the claim they made. Drivers were on time and professional. Prices were what they quoted and the items transported were handled with the upmost care and were delivered as they were packed.

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    PriceMoversPacking

    Reviewed May 20, 2019

    The firm handled our transaction in a very nice manner. There were some ups and downs on my end and they made a great effort to deal with and provide a good service. The pricing was budget friendly as well. They handled my stuff with care and I am very satisfied with their service.

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    MoversPunctuality & SpeedPacking

    Reviewed May 19, 2019

    I've had an overall positive experience with the company. They dealt with me in a very professional manner as well as provided professional advice in how to pack certain items. The truck driver was on time and very cooperative.

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    Customer ServiceContract & TermsSales & MarketingPriceQuote AccuracyPacking

    Reviewed May 15, 2019

    First of all IMRG company is a scam. These guys are just brokers and they don’t own nothing but your money. Let tell you how they scammed me. BTW all the good reviews are fake and I have proof for that as well. We planned for a move from FL to GA and IMRG called me and asked me a few questions about the move and the items that needs to be moved. They quoted me $2*** for a 3 bedroom condo. Here are the items that were agreed and I’ll explain how they scammed me later.

    1. They made me believe that small items in my house can be packed in 15 boxes.
    2. They made me believe that all items including big ticket items will fall within 3300 lbs.
    3. They said there is no stairs fee as we are in first floor.
    4. They said there is no date move fee since I made a reservation 5 days before the move.

    5. They made me pay $6** using my credit card initially and also said that I am most likely going to be well within the quoted amount (That’s the funniest part).

    I had to postpone the date to 2 days. Now the scam starts. They charge me $200 for the change in date and they are saying that “IMRG does not have anything to do with this fee. It’s all the truck company that’s asking for the fee”. I get calls from a rude rude rude women about my moving and they said the truck will arrive on Tuesday (I wanted them on Wednesday) since they are around my area. I said I am not prepared. Rude women calls me back saying she was able to talk to the truck company and is scheduled for Wednesday.

    Now Truck shows up. Surprisingly the truck has 50% filled with someone else’s items. I was shocked. The driver and another person in the truck says there will be an extra charge of $800 for the additional items in the house. THERE IS NO ADDITIONAL ITEMS. The driver also says that the stuff would weigh more than quoted 3300 lbs and that would cost additional fee. The driver also says there will be an additional fee for every 7 steps ($75). I paid half the amount 'cause I had kids and we just want to move.

    Now the driver says the truck is full and they can’t accommodate other items in my house. I now had to throw away my king size mattress and other items cause the truck was already 50% occupied by items from someone else’s move. Now the truck shows up in our apartment in Georgia. The truck driver says “Hey you have stairs here.. So we need to charge you more”. I did not even wanted them to assemble my bed and other furnitures. They still broke the handles in my dining chairs which is expensive. Now he charged me a bomb ($3***) way above what was quoted earlier.

    When I ask IMRG who I signed contract with, They are saying that I need to deal with the truck company and not with these clowns. I insisted I deal with these clowns because I signed up a contract with them and not with the truck company. Now they are in touch with the truck company and first they said 1. “Moving and they advise per the stair charge it is a legal charge and will not be taken off the contract” —> This is a copy and paste from their email. 2. Now after I send them pictures of the stairs they are saying “Can you sen a pick as to where the truck was parked at the pick up location.” Now their story is “As far as the charge for the stairs as per the carrier he is stating that you also had a long carry. Which means your front door was 75 ft from the truck”. Anyway I am filing a complaint against them in BBB, FTC and also a lawsuit. I have all the paperwork to support this. Scammers should not exist.

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    MoversPacking

    Reviewed May 11, 2019

    They covered everything for me. I was looking at the couple of negative reviews and it seemed like maybe they just had a bad mover or an accident. All I know is it didn't happen to me. They packed and moved all my stuff and it all arrived to my new location without any problems or breaking. The movers were actually pretty friendly which I was happily surprised by. Next time I move, I'm definitely calling these guys

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    PriceMoversQuote AccuracyPunctuality & SpeedPacking

    Reviewed May 10, 2019

    A wonderful company with very professional service. Very impressed with the packing of all my items, fast and gentle. I was given a great price on my move which they proved to be above average standards. Highly recommended!

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    MoversPunctuality & Speed

    Reviewed May 10, 2019

    Interstate Relocation Moving helped us move on April 30. It was a hot day, and they moved our belongings from one apartment and one storage unit in record time! The guys were professional, nice, and completed the move with no issues or damages. Would highly recommend and would absolutely use them again!

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    MoversPunctuality & SpeedDamage

    Reviewed May 10, 2019

    Had a great team of guys that showed up promptly, worked hard and quickly. They were extremely careful with all of my property as well as being personable and professional with me. I have no doubt I would use them again and would recommend them to anyone looking to move.

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    Gina increased rating by 2 stars.
    Customer ServiceSales & MarketingPriceMoversQuote AccuracyDamagePacking
    After a positive interaction with Interstate Moving & Relocation Group, Gina increased their star rating.

    Reviewed May 9, 2019

    THE WORST EXPERIENCE EVER… FIND ANOTHER COMPANY. I originally went through Interstate Moving company who brokered out my move to a company I believe the name to be “Moving Company or Moving Service” which was in the signature of an email I received. I originally spoke with Camron at Interstate Moving and he was great and very responsive until I booked my move and then I was passed on. I emailed him after my stuff had been picked up due to lack of communication on all sides and I started feeling like I had been scammed and even said that in the email to him, yet I received zero response back from Camron and still haven’t. He made his sale and didn’t care anymore.

    I then received a phone call from a Frank who wanted to go over my items/inventory list one more time and I actually had less furniture than I originally included when I received my original quote, yet somehow he managed to charge me an extra $250 dollars. I was told the cost was based on 2000 lbs, which I did not go over because I was moving from a small 1 bedroom in Los Angeles but he said because of the number of boxes I have it will cost more even though he had no idea how much my boxes weighed. That didn’t even make any sense. I was quoted 1575 or so and in the end was charged an extra $500 on the back end.

    Originally my belongings were supposed to be picked up on March 27th so I took the day off work to be there. It’s 4 pm and I receive a call saying the movers are not going to be able to make it today and can’t get there until tomorrow. They literally called me an hour before they were supposed to arrive. I had to take another day off work because of this. I asked if I could get a discount for this inconvenience and they said they were processing a discount and would let me know. Which, they NEVER did. I asked multiple times and zero follow up. The movers finally arrived on Friday. This was the only good part of the service. The two men who came out to move my things were awesome and did a really great job.

    I signed a document that says they have up to 30 days to deliver my things and let me tell you they took all of the 30 days. I received a call the next day from “Moving Service” wanting to how the movers did and I was told my things would be arriving within 11 days. The 11 days go by without any communication from anyone. I call what was supposed to be dispatch for this “Moving Service” and they said they don’t have an update on my move at this time, which happened 3-4 different times when I called. They also said they would give me a call back with an update, 3-4 different times but NEVER did. At this point I’m feeling as though I’ve been scammed.

    I call Interstate’s customer service and spoke with Melissa who called the dispatch at “Moving Services” and they also could not give her an update. Melissa did call me back to let me know, which I appreciated. I called Interstate again and they said they would call me back the following Thursday and never did. It wasn’t until April 21st I received a call informing me that my things are finally being loaded on a truck and will be delivered within 4-7 business days and 4-7 business days go by without any contact or communication from this company. I call again on April 29th to see where my things are and now they are saying the truck just left yesterday (April 28th) and will be there in 4-7 business days. This was exactly what they told me the week before.

    I finally get a call from the driver on May 3rd saying they will be there on May 4th but their truck will not be able to make the turn into my drive way. Which I thought was strange because how would they even know that since they are not at my house yet. They charged me another $250 dollars because they had to rent a U-Haul in order to deliver my things. I am not on location because I thought my stuff was being delivered a week before so a friend is there to let the movers in, which means I am going to need to pay by credit card for my EXTRA $250 for the U-Haul. I spoke to a Manager Kayla or Kaylee and she said, "It wouldn’t be a problem. We will email you the authorization form." Then a few minutes later I get a call from Ashley who says I can’t pay with credit card and she’s the actual manager and then she comes back to me saying I can pay with my credit card.

    I fill out the CC authorization form and asked for an email confirmation that they have received it and I’m good to go since my credit card info is on a piece of paper through email, which didn’t make me feel comfortable in the first place. It has been hours and no response, so I call again to confirm it was received. I literally did not get a response via email until May 8th from Courtney and that was May 3rd I sent my info. The manager did run my card when I called but the lack of communication and response from this company is terrible from beginning to end. The movers finally arrive and there are two people, one of which is an older gentleman who can hardly lift the furniture so my friend had to help.

    The services I paid for included disassembly of my furniture and reassembly. The ONLY thing that needed to be re-assembled was my canopy bed. The older man, David said he was not going to put the bed together because he didn’t take it down and just left it. I called “Moving Company/Moving Services” and spoke with Courtney and she gave me the number to her manager, which was a cell phone that went straight to voicemail. I tried to call Courtney back multiple times to make sure I had the right number for her manager and now she just ignores my call and NEVER answered. Literally would not pick up my call.

    I also had a box that everything in it was broken. I packed everything myself and it was very secure. I think they completely dropped the box and broke everything inside. I would not use this service. Do your research before. I think they are in the business of scamming extra money from people, on top of zero communication from anyone. It was stressful and didn’t need to be if they would have just done the right thing and communicated throughout the process.

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    MoversPunctuality & Speed

    Reviewed May 3, 2019

    Can't say enough about the combination of professionalism and friendliness that Interstate brings to the job. No hidden charges, always ready to help with advice. They made the prep and moving day a breeze. They brought an army of guys that made moving quick. They came right on time and attacked the job with gusto. They are the only moving company in Florida that has made me feel totally comfortable throughout the process. The care they took with every item was exceptional. They had no trouble accommodating to changes. They reduced the stress of my cross country move enormously.

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    MoversPunctuality & Speed

    Reviewed May 1, 2019

    I hired IMRG last minute for my move, after countless searches. They were on time and very CAREFUL and thorough loading my stuff into the truck - totally professional. Would use them again and recommend them to others.

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    Customer Service

    Reviewed April 27, 2019

    Today I spoke with a Terry ** from the company who was short, rude and hung up on me. He repeated himself twice when he would say something. I am not sure if he had a hangover from last night but every word was short and patronizing. Example: "I have no idea, I have no idea" and then he would interrupt me consistently. I asked him if the bid was going to be over $5000 because I could only do up to $2500 and he hung up on me while I was talking. When he called yesterday while I was at work, his voice was friendly and patient. Regardless, hanging up on a potential customer is never okay. The company should know about this because if this is the customer service on the front end, what will happen throughout the process. Moving is one of the top three stresses next to Divorce and Death. The company should train its people to be patient and caring on the front end.

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    Movers

    Reviewed April 23, 2019

    We had a tremendous experience with Interstate Moving & Relocation group. Moving is terrible however they created our move simple and stress-free. We have a tendency tore friendly and wonderful to cope with whereas we were planning. The team that showed up, the day of the move, were skilled and executed with zero problems. Not solely were they fantastic to manage, however, their costs were additionally truthful. I extremely suggest using Interstate Moving & Relocation group for your move.

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    MoversPunctuality & SpeedDamage

    Reviewed April 16, 2019

    Very nice, skilled service. From my initial call with an estimate with them till the task was done. We have a tendency to we're more than happy with their work, expertise, and care. The crew was on time, terribly honest and friendly and extremely careful with our stuff and no problems some. Nice service and that I extremely suggest Interstate Moving & Relocation Group.

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    MoversPunctuality & Speed

    Reviewed April 8, 2019

    The move was completed everything quickly and done with care. I'd recommend using them for your next move. The quality of the service is excellent and the staff is very friendly and helpful. Overall good experience.

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    MoversQuote AccuracyPacking

    Reviewed April 8, 2019

    Interstate Moving & Relocation Group did everything they said they would do at the price they quoted and the time they promised delivery. They handled our house goods with care. I would definitely use them again if and when I move!

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    PriceMoversQuote AccuracyPunctuality & SpeedPacking

    Reviewed April 8, 2019

    They were helpful from the very beginning. I contacted them after I received a quote from another mover that I felt was way too high. The crew was polite, friendly, and efficient. They worked with a sense of urgency the entire time and did not slack. Everything was padded well and put in the rooms as designated on the boxes. Thanks for quick service.

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    MoversPunctuality & Speed

    Reviewed April 7, 2019

    I needed some appliances moved immediately. I was able to hire them for same day move. The movers were timely, friendly, knowledgeable and very efficient. I am not an easy person to please, and they met my high standards of 100%. The Sveto was very helpful in getting this job scheduled and work done. I was very impressed.

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    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & Speed

    Reviewed April 5, 2019

    In planning a move of our parents from Michigan to Arizona we reached out to this company in order to complete a relocation of a small apartment. The first person we talk to his name was "Terry" we went through a detailed list of the items that we would be moving for our parents. Line by line I spent over an hour on the phone with this individual to ensure that we would get an accurate quote for the items being moved.

    This company ended up being a broker, their customer service was absolutely horrific. they noted that they were a five-star service and they would box everything up for her parents load everything onto the track and this could be further from the truth. The day before the company was to show up for the move they reached out to confirm the pick up times with my parents and at that time the price went from twenty four hundred dollars to over four thousand dollars with little to no explanation as to why they would be such a drastic increase in price. Spend hours playing phone tag with the customer service department that could care less about the consumer themselves. Spoke to numerous people who passed me along to other people who also could not help. Also spoke to a few jams who ended up hanging up on us all because we were trying to understand why the cost was now double.

    Long story short we then think we have the situation solved and all items reviewed so we proceed with the company hoping that at this point the nightmare of an experience was over. They then failed to show up in original pick up day, reschedule it to the following day and arrive two hours later than the scheduled time to then notify us that they would not be charging us in weight but they would be charging by cubic feet which resulted in Steedy movers trying to nickel and dime and scam more money out of my parents pockets in order to put their items on a truck.

    In the end my parents ended up paying this company more than double the original estimated amount. Had to leave L many items behind that were even listed on original quote. This is a bait and switch scam and the movers they contract out to are exactly the same. THIS WILL BE THE WORST MOVING EXPERIENCE OF YOUR LIFE! STAY AWAY!!!

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    Customer ServiceMoversPunctuality & SpeedPacking

    Reviewed April 5, 2019

    Can't say enough about these guys. Great service, quick response. Leon was great in arranging a pick up at my friends house who wanted to get rid of some furniture to do her floors. It needed to be done quick and he was great at arranging it for the next day. They wrapped the furniture professionally and kept me informed throughout the process while I was at work. I was at ease with these guys. They even sent me a picture after they wrapped the picture. I was highly impressed how they handled everything. Most importantly they delivered in a timely fashion to my co-op building which has strict time constraints. Also the furniture was heavier than what I anticipated so I really appreciate the professionalism and the way Luterson and his crew handled the furniture. Thanks again.

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    MoversPunctuality & Speed

    Reviewed April 2, 2019

    The movers at Interstate Moving & Relocation Group hit it when it came to Professionalism, Punctuality, and Pride. They were well presented in a clean truck and uniforms. They were awesome. I will definitely use their services again in the future. I can highly recommend this company. 5 stars.

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    Customer ServicePriceMoversPunctuality & SpeedPacking

    Reviewed April 2, 2019

    These guys were amazing. Far and away the best moving experience I have ever had. Starting from the initial call they already began winning me over. Not only was their price significantly better than other moving companies I called (which was a lot) the person I talked to on the phone was super friendly and helpful. The day of the move I got a call from the driver updating me on when they would arrive, and to my surprise they were right on time. The crew was four guys who were all friendly and hardworking. Every single piece of furniture I have was delicately wrapped and protected. They had to carry everything up 4 flights of stairs and never complained once. I highly recommend these movers to everyone!

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    Quote Accuracy

    Reviewed April 1, 2019

    This has been the worst moving experience ever. Pick up was set for a Friday. By Monday still no delivery. Continual lies from the company as to when they would be here. Original estimate was half of what we ended up paying. Do NOT use this company.

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    Punctuality & SpeedPacking

    Reviewed April 1, 2019

    My friend recommended me to IMRG and told me that they were a great company to go with. I decided to use them and the only thing I have to say is, FANTASTIC. The guys were on time and very patient with all the boxes and junk we had.

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    Customer ServicePriceQuote AccuracyDamage

    Reviewed March 31, 2019

    Moving with IMRG was one of my worst experiences ever! 1. On the day of car pickup they called us and cancelled it, and after making a lot of calls we found another car mover, which charged us $200 more! We were lucky that a friend of us in town accepted to hold onto our car, till the new pickup date. 2. Another company named Unique Van Lines came to pick up our home stuff. Despite IMRG verbal statement that the fee is based on weight and if the announced weight is more than the actual weight, I will be charged less, but the driver said it's just based on cubic space and they never ever charge you less than the initial price. Our stairs had 13 steps and the driver charged us $75, because it going up and down had a combined 26 steps!

    3. They delivered out stuff after 4 weeks (From Indiana to California) with 2 broken floor lamps and a lot of scratches over furniture items. The driver made me sign the form and pay the rest of money, and after I did, I realized one night stand and my office desk was missing! The driver knew about this and promised I will receive them in a week. It took another 3 weeks to receive them! The delivery of these 2 items happened through a 3rd company, and they were not even given a job number and I had to explain for ten minutes who am I and what is it about. All the customer service people I talked about about this move were impolite and unhelpful. I have claimed for the damages and it is still in progress.

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    MoversPunctuality & SpeedDamage

    Reviewed Feb. 9, 2019

    My moving process was fast and easy thanks to Interstate Moving & Relocation Group. They were flexible and patient with planning my move and everything was moved without being damaged. I would highly recommend this service to anyone looking to hire a moving company.

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    MoversPunctuality & Speed

    Reviewed Feb. 5, 2019

    Interstate Moving & Relocation Group helped me move my things out of state and I was really happy about it. The team did an amazing job moving everything carefully. Thus, nothing broke because the items would usually break with other moving companies. I was extremely satisfied with their service and the fast pace they worked with.

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    PriceMoversQuote AccuracyPunctuality & SpeedDamage

    Reviewed Feb. 5, 2019

    They provided a good and professional service at an affordable quote. While moving my late parents' belongings from CT to NM they assured me that I would not have to worry about a thing and that they would take care of everything, which they did in a very professional manner. Everything was transported safely.

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    Interstate Moving & Relocation Group Company Information

    Company Name:
    Interstate Moving & Relocation Group
    Company Type:
    Private
    Address:
    4400 N Federal Hwy., Suite 302
    City:
    Boca Raton
    State/Province:
    FL
    Postal Code:
    33431
    Country:
    United States
    Website:
    www.interstatemovingnow.com