Interstate Moving & Relocation Group Reviews

1. Cost Estimate was NOT anywhere close to accurate. Photos were provided; dimensions of a storage unit and information regarding (2) 1-bedroom apartments.

Moving across the country is stressful for anyone... you are leaving established friends and family behind, you need to be out of your residence by a certain date, you have million other small and large details to settle. Now, on top of all this moving stress, imagine being scammed by the company you scheduled -- months ago -- to take your valuables and necessities from point A to point Interstate Moving and Relocation (IMRG) gets your business by providing a reasonable quote... let's face it, moving is expensive and every penny counts when you're a single mother.

We were quoted one price. Had more than I thought. But movers wanted to charge 5X more. Then cussed my child out in Spanish. Then refused to take what we paid to move. Nothing was done to resolve this issue. Have emailed and called numerous times and they still have denied everything.

Team was very professional in all aspects of our house move. The team that moved our things into storage then onwards into our new place were very well-mannered and considerate, ensuring our treasured belongings were handled and protected perfectly. Many thanks to the team. I would surely recommend them to everyone.

Fast & efficient, very professional, polite & patient with good work ethics. Performed like true professionals. The price was right. No hidden charges. They made me feel much more at ease and much less stressed by taking charge. Amazing! I will always use them whenever I want a moving job done right.

Every step of the move was easy. They were courteous and ensured everything moved in one piece. They took care of my possessions just like they were their own. Thanks again and please pass on my positive feedback to the team. Highly recommended.

Very easy to work with. Setting up the move was easy and finished on a high note. They took extreme care in wrapping the furniture so it would not be damaged in the move. They placed the furniture exactly where I wanted it.

I had called simply to get information for an approximate estimate of what a full service mover would cost. I answered the questions I was asked, and because I was not ready to set up a service, the representative I spoke to felt the need to "teach" me about my options. He then started to question if his services were in my budget because I paused after the quote and insinuated that I would need someone else to pay for the move because I could not afford his services. I then, again, said that I appreciated the information he had given me so far, and that I was still collecting information from different companies as well as places like UHaul where you do it yourself. To that he responded "Good luck with your move. Jesus christ woman" and hung up on me.

It was the worst decision I took to hire them as a mover from Indiana to New Jersey. They tried to ask more money on every step after booking and I had missing and damaged furniture. During booking, Mitch (agent) promised that it’s a door-to-door service. They unassembled furniture in Indiana and completely ignored to assemble it back. Worst people I had to deal with. Guys in Indiana left kitchen items and other items unpacked and we had to pack those ourselves. Full packing was involved in my quote. It was a total nightmare. During unloading, they asked all money in advance or they won’t unload and after that guys who were unloading started so much drama and kept trying to ask more money. I would not recommend them to any enemy.

I really want to recommend Interstate, but I just can't. Before you book with them, you have to know and understand that they are a broker - they don't actually do the moving, they just search for the best prices and availability for you. Starting out, everything was great - communication, price, estimate of cubic footage being moved, service, etc... Until the actual move. Once they hand you over to the company they select for you, if there are any issues with the move or pricing or anything, you're on your own to deal with that company yourself.

TERRIBLE EXPERIENCE! I never write bad reviews, this company was the worst I've ever experienced. They are not even a moving company, rather a broker who hires out movers. They assured me everything would be on time, and assured me they'd be in communication, and that they are very careful with my things. That was NOT my experience, at all. When I called to try and get an update on the items, their customer service rep was so rude, hung up on me multiple times, didn't give a care in the world that I was without all my belongings for weeks on end, and they were so late delivering that everything came the night before my new job.

I booked my move with them on a weekend, as that is the only time I am free and I could supervise their crew with muscles. As expected they made an exception for me that pleased me. I called their office to confirm if they were on their way and my calls went unanswered and I thought to myself they ditched me last minute. After about 15 mins I got a call from them saying they would run late. I waited patiently for another 30 mins when they showed up, of which I was glad and we went over the quotes so we all were on the same page.

We first interacted with Josh who was very attentive, thorough, responsive, and eager to help. He was the only specialist from the moving company that we spoke to who actually sent out a dispatch team to check out the windy road that we were relocating to, to make sure the truck would be ok to handle the hairpins and narrow three point turns. He was also the only one who sent us information upfront about moving in California. He worked with us with every question/request we had, and never dismissed any concern. And he was very pleasant to speak with! Tip: Buy your own blankets in advance off Amazon for furniture storage, and have some extra boxes of your own on hand. The Move provides the tape for free. You just pay for the time, whether they are packing or moving. (They have boxes on the truck too, as backup, but they are more pricey.)

Last month, I needed a move to happen with a very short turn-around time. My initial date had to be canceled and my second date was less than a week's notice. Rich was very helpful over the phone. He asked questions to understand what I needed so that he could assign the right number of helpers for the job. When I canceled the first date, he was understanding. When I called within 2 weeks to reschedule, he was just as helpful as he was when I first spoke to him.

Allen from the local department called several days before my move with a few questions and words of advice. I spoke to him again briefly to give him/the movers instructions for parking at my apartment complex. I was able to get him immediately. They were super appreciative of the food goodies we left for them and post-load tips. They chose to take the stairs (I'm on the 3rd floor) instead of the elevator, because the elevator was so far away from my apartment. I had a 2 bedroom, but more stuff than the average 2BR. I think they were the quickest movers I have ever had, but they were also very careful.

I had a pre planned moving date but was currently out of country on vacation when contractor notices a water leak in the ceiling. While out of the country we mitigated the leak and called the movers to see if they could move the date up. I never had the pleasure to meet George in person but he was in constant contact with me via phone and text. He even took photos and consulted with me about furniture that was damaged for a future insurance claim, so we didn't move any water logged stuff to the new house and got photo evidence of the damage. He and his team packed and labeled everything so when we get back into town and to the new house it will be a breeze to unpack, and everything in its predetermined new room!

We had originally scheduled them to come at 8AM to get things started. About 2 weeks before the move, I had a work conflict and needed to reschedule for a little earlier. An email was sent over and they quickly responded agreeing to the 7AM start time. Fast forward to moving day. The guys gave us a call around 6:30 letting us know they were on their way. They then called around 7AM explaining they had a truck issue and were running a little late. Completely fine with me because they were meeting us at a storage unit first and the office didn't open until 7AM so that left me some time to run in and take care of everything before they got there.

Do not use this company. They are very unprofessional. They said my move would cost me ~$4500 initially. I didn't hear from them until a week before the move. It jumped to $9550. I was told I pay for what I use. It was a lie. I moved into 2 10x10x8 storage units which equals 1600 cubic feet which is what I was quoted. I still have plenty of room and they are telling me I have to pay for the whole thing. They said I'll get 175 cubic feet back which isn't close to what I actually used. When you write a bad review, the customer service reps hang up on you saying well you agreed to the settlement. Do yourself a favor. Don't book with these scam artists.

I reached out to this company and they took the time to view the storage in order to ensure it would be beneficial for my move. The leader movers kept costs low without sacrificing my belongings and it met the company's needs too. It was nice to see such honesty with such a young entrepreneur. He is very hands on and he initially arrived at my storage to assess the situation and check on the best way to transport my items. After the discussion I felt relieved with the decisions made. They saw a tiny issue with my entertainment center but worked quickly to find a resolution. I was thankful, because they could have left it.

I liked that it was a video estimate vs an in person estimate as it was easier for me to plan for. Shortly after the video estimate, I received a quote which included a "not to exceed" price which helps with the no bad surprises at the end of the move. It was great that everything was included in the price as well as honestly one of my biggest concerns was being price gouged. The narrow streets in San Francisco provide a challenge to large trucks but my neighbors were very accommodating in moving their cars to allow for space (you may want to get a permit if your neighborhood/ neighbors aren't as flexible).

I was moved from Highlands Ranch to Castle Rock on March through a friend referral whom this company made his moving a success. Did a ton on research to see it's a legitimate business and decided to give them my address so they could come over and check what was to be moved and how they'll charge me. When we were prepping for the move the manager realised we had a bit more "stuff" than 2 trucks (which they assigned us) could hold, They sent for a third truck and headed down to where our final destination was. This is where things went a little south.

We were moving from our condo in Midtown of 6 years after having had a baby...and realized that an otherwise livable situation had become just too cramped. We moved to a place on the Upper Westside, and with our 13 week old infant, needed a lot of help moving, including actual packing of our glass/valuables safely and securely, and also breaking down of furniture (mostly beds) and re-building them in the new abode.

Once I got laid off myself, my household considered some options, move somewhere cheaper or go stay at our parents' houses for a while. Choosing the latter wasn't an easy decision, but it had to be done. After signing on to the service and telling them how much stuff you had and any restrictions your building and/or street has, you could chose an upcoming date for their team to get your stuff. There were pretty limited options of dates since everyone and their mom was moving out of SF at that time in the summer, but we still got a good date just before our lease was up.

We are a family with a decent amount of stuff, some of which is antique and very meaningful. I told them and they assured us that they do large, careful moves regularly. It happened that there was a big snowstorm the day we moved. They contacted us in advance and offered to reschedule for free, but it made more sense for us go forward as planned even though they warned us it might take longer and cost more cause of snow. There was some confusion after the fact about the time spent shoveling and the cost, but when I talked to the company about it, they worked it out with us and made a modest, but fair adjustment to the price. On arrival at where I was moving, I gave them the basic layout, told them which rooms were which, and let them know that most of the boxes had the rooms they were going in written on top of the boxes. Then they were off. I carried a few boxes and put a few things together and in no time they were done.

I used IMRG to broker my move from NY to CO. I spoke with a rep named Alex, who was cordial and assured me that IMRG could get me a good rate on the move. Alex quoted me $4800 to move my one-bedroom apartment. I asked him who would actually handle the move, and he told me that Movement Pro would. On the day of the move, though, three guys from All Points Moving showed up - a company with significantly worse reviews. By the time they finished moving me, I ended up spending $9600, which was twice what I had originally been quoted. So IMRG lied to me about who would be handling the move, and they lied to me about how much it would cost. You need to be able to trust your broker, and this one is not worthy of your trust or your money. It's difficult to find a good moving company, but I recommend that if you're thinking of hiring IMRG, you keep looking.

After booking a specific date, my husband and I had to change it a few times because of unavoidable circumstances which was not a problem for them. At first we had a bump in the road, the scheduling had gotten mixed up between the workers so I got pretty worried, but after a few days before the set day, they called telling me that they would show up just a bit later than the time planned, but to compensate the lost time, they would bring another crew to help move the stuff around. We really appreciated the heads up and that they valued our time.

I just moved the day before yesterday from an apartment building to a 4 floor family home and they had a challenge of an elevator on one side and a deck of stairs with awkward corners on the other side. This combined with a vast volume of stuff to be moved made for an extremely long day. When they arrived, they did a 3-point turn with the moving truck on my narrow street to back into my driveway that impressed me. I had them move my furniture, not my boxes. We did a walk through of what I wanted them to take and what they didn't need to do and they took it from there. They used a labeling system to let the me know where they were unloading the items (living room/basement/guest room etc). It was easy for me to give directions as they unloaded the truck but it made me feel a bit awkward.

We recently just moved from Utah to Texas and we decided to try Intestate Relocation for the first time, and this is one of our easiest moves. We have moved ourselves plenty of times and we normally rent the moving truck, we load it, drive it, unload it then deliver it back. This time around we didn't have to do all that. We were able to get a quote online and I called to confirm it with them, and they sent the quote to our email to confirm the price. Also they charged us once everything was on transit. We ordered the largest trailer they had and they told us anything that we didn't use per foot they would give us a credit and won't charge for anything that we didn't use. We ended up using everything and we actually couldn't fit wooden doors to keep the stuff upright and a ramp too that we couldn't fit either. We used every bit of space we could with first packing the heavy ones followed by the light ones.

I am from a family of four from a 2 story single family home with a basement and we made a move with the help of this company. I made arrangements for some furniture to be moved and others to get to storage and I can say it was a success. We did some packing so when they got here only thing left was loading the furniture up. Where we were doing storage and where we supposed to move are on different ways so they first took what was needed for the storage and returned to load another stuff up for the move, am glad they took my feelings into consideration about the plan so I'd say the movers listened keenly and made decisions when I was there. They also loaded my daughter's doll Houses without disassembling any of it and I appreciate that, assembling that one is not an easy task.

After living in this apartment for almost 30 years it was time to change view and environment. The estimates we were given was quite high but considering we live as an extended family, we've had a lot of possession accumulating over those years. We needed a lot of manpower and this wasn't an ordinary move requiring 2 movers. The higher the number the better, so I had a good deal and I took it. A head mover came out to meet with us on site at a particularly difficult move to strategize how best to get us out of that old house. On the day of the move, they reached out to their colleagues and requested an additional of 2 guys and they came around after an hour with another small truck to make the move work. So far our only breakage was a chip on our play kitchen door (it's particle board), two cereal bowls and a water glass, which of course I packed, so most likely my error.

We had an out of state move and some of our furniture was extremely heavy to load on our own, we phoned the movers and booked our appointment. It took some time to get someone through on the end of the line but we finally found someone, it seemed they were on a lunch break. On the third day, space was available and 2 movers were on their way. They managed to get the furniture on the trailer without dinging the walls or the hardwood floors as that might have cost us to pay the owner of the apartment. They had a break in between as loading a 3 bedroom isn't easier than I thought. I served them some tea, we talked of a while getting to know each other and we made friends from the movers

The driver of the truck managed to arrive at the new location before I did, even though I drove away first. They wrapped the furniture in shrink wrap to keep it clean even though the truck itself was tidy, and removed the wrap and took it away when they finished. The move started exactly on time, not a moment wasted, and finished in less than the 2 hr minimum. Communication was also excellent with a confirmation message sent over the weekend with photos of the movers who would be handling my move on Monday..They also had someone manning the phone in the evening over the weekend when I called to alert them about the likely need to remove the apartment door and ensure that was a service they provided so I have to give them.

Despite the truck being a little late due to traffic, it didn't seem to slow the team down at all. Nate and Justin got right to work wrapping a preparing furniture to be loaded. I couldn't believe how quickly the bedroom was emptied. Once Ayrielle and Daniel arrived they didn't miss a beat and got to work helping Nate and Justin, just as if they'd been there the whole time. This group worked extremely well as a cohesive unit. Nate, Justin and Daniel also took extreme care to ensure things were wrapped up. Each one, at different points, asked about different furniture pieces to ensure they were wrapped up properly, made sure things weren't left behind, and clarify that certain things were staying behind. The care and speed at which everything was taken care of was astounding. All said and done the townhome I live in was loaded up in 2 1/2 hours. I've already unpacked my kitchen and not a single item was broken.

I was just as impressed with the unloading crew as the loading crew. The whole truck was unloaded and into my new apartment in about an hour or so. Again, they worked as a very effective team. One desk was proving to be a problem to get through a doorway due to an added on part. Ayriell was quick to set to work disassembling the desk so that Lucas and Jeff could continue unloading the truck and I heard a lot of communication about who was bringing what up, where certain pieces were, etc. Lucas and Jeff were great about clarifying not just which rooms pieces went into but also where in the room I would like them placed. All three were quick to reassemble all the furniture at the end.

We paid Interstate Moving and Relocation Group (IMRG) to provide us moving services from Rhode Island to Tennessee. They picked up our belongings in Rhode Island on 1/29/2023 and they dropped off our belongings in Tennessee on 3/5/2023. As a broker, they communicated to us that they would be the liaison between the carrier and ourselves and be available to aid in our move. They requested we call if there were any differences from the binding estimate at pick-up or delivery.

Buyer beware of this company. Horrible experience. Very professional and polite until your moving day. Low-balled my move estimate by over 60%. Assigned a local mover to us at the 11th hour with a 1-star rating and refused to find us another mover. Told us that they stand behind the mover and will stand behind us 100% if there were any issues. Of course, there were issues. Mover tried to raise the price on us twice while in the middle of the loading the truck. Eventually drove away the day before my house was to close with half of my belongings still in the home. Rather than supporting us in their role as a broker, Interstate sided completely with the mover and became rude and unprofessional to us in the process.

Interstate contracted out my move to a completely incompetent mover called Kimvik. They disassembled my furniture at pickup as contracted but did not reassemble at delivery, leaving my stuff in pieces. Quality of work is non-existent - many boxes were completely beat up and flipped every which way with no care and several pieces of furniture are badly damaged. Kimvik has refused to reimburse their incomplete job and Interstate has passed the buck and refuses to hold them accountable. In addition the claim process is a nightmare and designed to make you give up; they only accept mail-in forms and physical photos, as well as documents that were not even provided to me at delivery in order to process the claim. Interstate will tell you what you want to hear and refuse to take responsibility while their contractors string you along for months. Worst moving experience I've ever had, their practices are completely predatory.

The move from Virginia to Florida started with an Estimator coming to the house to do an evaluation of what was being shipped. He took pictures, provided advice and gave us an estimated cost and total weight (10,000 lbs). He was within 100 pounds of the estimate. Moving day was confirmed and the driver, arrived that morning with a crew of 4 and they were professional and friendly. They had us packed in about 4 hours. We were provided a confirmed delivery date and on that morning at 8AM when delivering the driver arrived with a crew of 3 and they had everything in the rooms, set up, and assembled within 3 hours. Everything went perfect! We had no breakage or damage and it was a pleasure moving

They started with a phone/video walk through our house;the sales consultant took photos of everything that we wanted to move. He then sent me what they estimated for weight and cost. They offered several packing options, and we chose to do most of the packing but had them wrap all the pictures. The team leader showed up at our house as scheduled, and we then walked around the entire house and marked every item that goes and what room to go in the new house.

From the first point of contact, the team were fantastic to work with. After some initial phone-tag I was able to get the movers set up with only a week's notice. We moved ahead with the three man crew after quickly receiving a quote for both a two-man - and three-man - crew. It's a good thing we did. A week later, on moving day, I was falling ill. Since I was out of commission, keeping my dog out of their way, the crew swiftly packed the truck asking all the right questions along the way. As an added bonus, they were able to pack loose items into massive, used boxes which they left with me after the move.

They came for a move assessment a few weeks prior to look at the scope of work and advise on things I should keep in mind like, turning off the fridge 3-4 days prior, getting pallets to keep storage items off the ground, etc. My move involved a lot of items that needed to be packed for storage so we packed on one day and moved the next. They are definitely storage experts - they wrapped all my items with great material and care. We labelled and numbered and had a sheet to track which items were in which box. On both days, they were very professional, on-time and efficient.

I did an interstate move with, relocating a 5 bedroom home and 2 motorcycles 150 miles, and the entire process was flawless. Absolutely perfect. From the initial conversation until the final box was carried into our new home, I was consistently impressed with the office staff and the moving crews on both ends of our move. Everyone I met actually cared about what they do and how satisfied I was with the process. Everything was packed and moved carefully, on time, and the service was courteous and professional.

We had a crew of 3 people and one truck. We had things moved from storage unit, our old house, and moved it all to our new house so 3 stops total. They wrapped everything and used blankets even though we had things packed up so the extra care was appreciated. They were careful and respectful of our things, and unloaded the truck quickly. We have a two story and they definitely moved quickly and efficiently. We had a washer and dryer that needed to be moved upstairs and we couldn’t have done it without this crew. The guys were all so nice and helpful.

I used Interstate Movers twice within six months and they were phenomenal both times. I called them for a last minute move. They answered right away and were very prepared. Set it up in the first call. They confirmed a couple days before and called me on the way to give me a heads up. The guys were gentleman and very professional. They were also quick and strong, exactly what you want to see in movers. I had five highly professional skilled movers move my five bedroom home into pods then unload the pods into my new home. They took apart beds, tables, and other large items with ease and reassembled them upon arrival at the destination. Nothing was broken, bent, or scratched. Each man worked extremely hard and was respectful of my property.

So myself and my two teenage daughters moved over the weekend. We booked a truck and two guys to move us. We were living in a second story townhome and moved into a first floor apartment. The time slot we were given was 9:00AM. The moving team called to say they were on their way. They arrived and were already starting to load our stuff by 8:50. These two guys work so great together. They were very friendly and had a great sense of humor. Although it was weird for us to just sit back and watch them and not help it was so nice to see to coworkers work so well together. The stuff we did not wrap ahead of time they were quick to wrap. They moved all of our stuff with ease and respect.

I was having an estate sale at my mother's. The person handling this for me called two days before I was handing her the keys to the house to inform me that a piano that I was keeping needed to be moved to the garage. It was located on the second floor. I called the movers on a Thursday afternoon. The front office were more than fantastic. Because it was a piano, the lady who was handling my request wanted to put a specific employee (I think his name was Eugene). They were able to reshuffle his schedule and work me in for their minimum two-hour block of time the next morning!! I couldn't believe it. I received a call from Eugene informing me that they would be 30 minutes late, but it would not affect my two-hour block of time.

This five star review is for Eugene. He was the supervisor of the team that moved us in on 12/11/21. He did an outstanding job organizing, managing and motivating his team to give the best service possible. His upbeat, can-do attitude and winning smile, along with a jovial sense of humor made a long day much more enjoyable. The trust he inspired with his attention to detail, knowledge of the inventory process and the support he gave us turned what could have been a harrowing ordeal into an opportunity to appreciate the fact that there are such wonderful people in this world as Eugene. He has found his calling and Interstate is lucky to have him on their team. Thank you, Eugene!

I can’t say enough about the experience I had with Interstate Relocation and Moving Company and with Angel the manager in particular. From the time I signed up online for a storage unit through move in today, Angel was incredibly helpful, positive, thorough and confidence inspiring. She is exactly the kind of manager you want: one who carries out corporate policies with her own personal style and friendliness, so you feel that you’re dealing with a local business rather than an international conglomerate. The site is incredibly clean, Angel even cleans the common areas every day and check all the locks to make sure that they are all in place daily. I’ve used storage lockers before but this is a new experience in safety, cleanliness and customer service. Interstate Relocation should make Angel a corporate officer, she helps transform the business “from good to great”.

Jason and Robert were incredible! They showed up to my place early and cleared my entire moving truck out in 1 hour and 15 minutes. They were really nice and professional and even gave me some local suggestions for finding great thrift stores and fishing spots. Jonathan was my initial point of contact and it took one phone call and a text to set everything up so last minute. One local moving company was booked up and another company wanted to charge me $1,000... Interstate relocation and moving company only cost me $200. I would definitely use them again. Seriously, incredible service. Thanks again, guys. Y’all saved me and I don’t just mean money.

This company quoted a low price after an extensive phone conversation. This included all the details of what had to be moved. 3 days before the move a representative called to confirm the details. First the pick up date was suddenly variable. Then she determined that all the items were not included in the original quote so the price was increased by more than 20%. DO NOT USE THIS COMPANY! They will cheat you.

If you are planning on moving you must read this entire review. This not only applies to the companies I am reviewing, but to all moving companies! Beware! I hired Interstate Moving and Relocation Group based on their reviews. I never used a moving company before. I spoke to a broker and signed up with the company thinking they were reputable! I was not aware of the 60 cents per pound replacement if you did not buy additional insurance. Which on my contract shows 6 options starting at $250 up to $1500. What's that all about? You get a link to a "Your Rights and Responsibilities When You Move" It is 27 pages long!! Really? These moving companies get away with paying you just pennies for your broken items! My damages came to $1600 and they paid me just $134, because I was naive and uninformed! I was not aware that moving companies could even get away with this!

BUYER BEWARE!. Classic BAIT & SWITCH tactics. UNETHICAL business. Boiler plate response with complaints. IGNORED correspondence from multiple ATTORNEY GENERALS and returned Certified mail. This business lacks integrity.

When I called to schedule my move, they were very accommodating and thorough to make sure there were no surprises on my end. They were respectful, thoughtful, and handled all of my furniture and belongings with care. Thank you for a fantastic, stress-free moving experience!!

Moving can be stressful at times but these movers were timely, efficient, polite, and careful with my valuables. I've moved a few times over the last 15 years and this was by far the least stressful. Very professional. Really glad I chose this crew to move me into my new home. Thank you for all of your help guys!

The company was recommended to me by a friend in San Jose. They used their services for moving from San Jose to New York for college and, to their surprise, nothing was either lost or broken. I used their website which has an easy-to-use interface to book for my move from San Jose to Houston. From moving size to additional services such as shuttles and manual carries, it all felt so professional. One thing that I really like in their website is the Moving Cost Calculator. Knowing an estimate of how much the move will cost and confirming how the fees were calculated from an agent made the experience reassuring. I also appreciate how the moving team arrived a few minutes early for my booking because I didn't have to sit around and wait. Overall, their professionalism and level of service are topnotch and I will definitely recommend them to anyone who is planning on moving.

Those guys were amazing! They answered me quickly, did their job as real professionals and it was on a fair price. Everything with my belongings was all right - nothing missing or broken. I'm really thankful that I found them, they really made the whole moving procedure from Illinois to Indianapolis better. Will recommend to all my friends!

I was very worried moving to my current location a few years ago because I had heard a lot of bad experiences while moving with stuff getting broken or missing, I have a huge set of glassware that was very important to my grandmother, and so I called Interstate Moving and they were so compassionate and understanding, other companies I called just told me to not worry about it and tried getting me to pay them or trying out their special promotion but interstate moving listened to my worries and they assured me by telling me how they could package the glass to minimize the possibility of it breaking as much as possible, when the day came for them to take my stuff the people were so kind and professional about it, they took extra care every time I told them something had to be handed carefully, and when I finally moved I was amazed to find that everything was in perfect condition, so I always recommend going with interstate moving if you want to be a little bit less stressed when moving.

I went through a Interstate Moving and Relocation Group for my move from Illinois to Montana - they subcontracted Best Price Moving and Storage for the job. I couldn't be happier with the work they did. Professional, timely, and polite throughout the process. 3 movers came and wrapped my furniture, stored it in Chicago, and chartered a semi to ship my goods across country. When the movers arrived to unload yesterday, there were no hidden charges or fees. The movers on the Montana end were also professional, timely and polite. I cannot thank them enough for helping me with a major move - I couldn't have done it without their assistance. Pro tip: Put Apple Airtags in a few of your boxes - it helps to monitor your belongings while they're transitioning and definitely helped my peace of mind.

We had a great experience using Interstate to help us move across the country. Their communication was spot on which is really important. Every delivery timeline they met on or ahead of schedule. And, nothing was damaged or missing during the nice.

Agility made the move really easy. Details were discussed and agreed upon ahead of time and nobody hustled for more money. Crew did superb job on packing and practically nothing was broken practically....

First off, broker company, they have no idea who is taking your stuff or dropping it off. They will haggle with you on the day of the move on already agreed items and weight and jack up the price of your move. They said they would relocate my motorcycle for $400, then on day of the move said it would be $1200 because they didn't realize they couldn't put stuff on it. Had to sell motorcycle. It took them 3 months to get me my items, they claimed they had that many business days to get it to me. They kept telling me over and over it would be there in 3 days, this went on for months.

I was given a quote of $3342 to move my STUDIO apartment to the east coast from Minneapolis and the IMRG employees all assured me that as long as I was below 2500 lbs that I was OK and won't be getting surprise charges. On the day of the move, the movers the company hired told me that the rate is actually based on volume NOT weight, raising my quote to $5372!!!! Again....a studio apartment worth of stuff! I had no choice but to say yes because I had to move out that day. I was entirely misled by the broker company and conned into a BAIT AND SWITCH operation.

Good service, awesome skill, reliable and the team were fantastic, worked really well and did great teamwork and made the move a lot easier. HIGHLY recommend!! Will use them again. Also recommend to others. Thank You!

This company did not deliver on one promise or contracted service. Movers were hours late, held items hostage from moving till paid $3k more than contracted price. My wife had to help them move items on to the truck all the way till 5:30am the next morning, YES they worked all night till 5:30am because they showed up so late. Customer service was rude, has not resolved the issues with their lack of packing things, tagging items, and the overcharge upon arrival. DO NOT USE THIS COMPANY, I CAN'T WARN YOU ENOUGH.

Do I have a single good thing to say about this company? No. I was lied to, told that my delivery would be there on the day I requested. It wasn’t delivered for over 2 weeks later. They were 24 hours late to pick up. The original broker underquoted me by over half the square footage necessary. Leading me to have to run to the bank to get another cashier's check for over 1k dollars (with another bank fee for that additional check). Otherwise my option was for them to pack as much as they could, and I would be responsible for finding another way to move the rest. They did this purposely, and the movers (who were hired out) explained that this regularly happens, that people are underquoted so the price sounds better. They listed furniture and equipment as significantly smaller than what I had described.

This company is superbly fantastic! I was so pleased to find a moving company on a short notice that would come out to do my move without charging what other companies are legally robbing people for. They assured me that the team would be available in the evening, no problem. They were professional, friendly and quick! Truly, we were very happy with this company and recommend them.

I love this company and will suggest this to all of my friends needing to move across state lines. They are very fast and professional and didn't break any of my belongings. The prices were very reasonable.

I would definitely recommend Interstate Moving & Relocation Group to any of my friends. They are very professional, hardworking and reasonably priced. I was very pleased with nothing being damaged in the process.

Easy to use from start to finish. I did have one box that arrived with broken pieces in it, but the company covered the cost on most of it. Overall a good experience for a cross country move. Would use again.

Was quoted one thing and the price came out totally different. Don't trust the locked in price, this company is just a broker and has nothing to do with the actual shippers. Get your quote done properly by them coming to the house and giving estimate. They are hustlers and I'm glad I caught it before the shippers came. I found out from my friend because he got shafted the same way. Was quoted $4,200 and bill came out to $7,500.

Had a great experience with them. When my boyfriend and I were moving to a different state they did an amazing work. Couldn’t ask for a better team. All my furniture and valuables were still intact. 10/10 would recommend.

The guys who work here are both friendly and efficient in their work. Not only that, but their prices are very reasonable compared with other moving groups. These guys arrived on time and were courteous. Strongly suggested!

I've had bad experiences with other moving companies before, but Interstate Moving and Relocation Group has really made me have faith again! I move frequently because of work and it has never been this easy. I'm grateful that my friend recommended this company. Will definitely contact you again in the future!

Happy that my neighbor recommended Interstate Movers. It was a smooth move from beginning to end. I always thought moving would be a headache because I have been in my old house for most of my life. I was assisted by Kevin and the others from packing to unpacking. Thanks again!

The pandemic has really been a difficult time for my family and I. We had to move to Texas for my husband's new job. Interstate Moving and Relocation Group came highly recommended by my neighbor. I'm glad I called them. Everything was done very professionally--they came to our house on time and we moved our stuff right on schedule!

I had a good experience hiring IMRG for a long distance moving, they always helped on time, answering me fast, and helped me with all the forms and bureaucracy. All the charges were discussed in the service, so I didn't have any surprises in the middle of the transition. I'm pleased to have hired them.

I would recommend them, the team made the transition of my business as smooth as possible, with a good and communicative staff. The attention with my belongings and furniture was incredible, very professional.

It was a great experience with Interstate Moving to work with helping my family move in-state. They provided very professional services. They were also very cheap for the service they provided. 10/10 would recommend and use again.

Very accommodating, I wanted a fast transaction and innovation of my house but it didn't happen because of some sort of issues but when I inquire to this group they exclusively arrange all the things that I need. Everything is all settled in just 1 day, I am so amazed how awesome you are. Thanks

The service of the company is best amongst Boca Raton Florida. I have been to places but never had any experience like this. Salute to the hardworking team behind this. I would also like to mention that their after sales service is top notch.

I used their service a while ago, and man it was amazing. I had absolutely no issues with them. They took care of everything. The best part is the people who work for them are extremely nice and friendly. The prices are good as well.

Interstate Moving and Relocation Group helped me out with all moving needs. They had amazing customer service and provided me with a free quote quickly. Mark and the crew made packing and moving worries a thing of the past. It's clear that they take pride in their work and provide the best help and treatment necessary.

Their movers were very gentle with my furniture and I was very happy! My mind was at ease when they moved my things from NY to TN. I would recommend them to anyone and would definitely use them again!

This company was great all around. I used them to do a move from Vegas to Southern California. I worked with an Alex and the coordination on everything was immaculate. The movers were nice and worked really hard for me.

Omar and the other handlers handled everything with care, professionalism, and dedication. They were quite helpful in guiding me through the entire procedure. I was astounded at how quickly I was able to tag and document all of my belongings before filling up the semi with a three-story house. There was no mark on anything and nothing was missing or broken once everything was completed. When we arrived at our destination, all of my belongings did not fit, so they drove to a very small storage facility and unloaded the rest of my belongings into two storage units that were completely stuffed from top to bottom. Well done really.

I have only recently moved to Boston Massachusetts, and using their services made it a smooth transition for me. I must admit that I was very nervous about the cost and stress involved in moving between states got me worked up. However, having such a professional team of movers made it a easy ride for me. I will definitely recommend them to anyone who's looking to move either within or out to a different state, these guys are great.

I just made the best discovery. Interstate Moving and Relocation Group is your best option if you are looking for a seamless interstate move. I loved how Mike, one of the company members organized everyone on his team to make my move quick but with excellent professionalism. This is the best moving company I have discovered so far.

I tend to move around a lot, been transferred twice now by my company, so I've had my share of stressful packing. I had anxiety as moving day approached, but Jacob and Andy were just great with the help. Most movers have an attitude, but they were nice and kind. It was good having you guys around, I'll definitely use your company if I ever have to move again.

I really like the idea of this website and how they manage to do things here. I love the design and everything but what I really appreciate is the amount of effort that went into this website. The blood and sweat and I think it should pay off as it is a marvel warranties insurance debts everything in one website. My friend John helped me in reviewing this website. Another thing I would like to mention is the elder care planning. I absolutely loved the idea that even the elderly can get help from this website. Keep up the good work.

They are really friendly and professional. They were very nice to me. The service is very efficient. They take good care of all things so that nothing breaks or gets damaged. Excellent price! Definitely will hire again if I need them.

Words are not enough to say how much I'm grateful for this company. They really do care about their clients. They arrived just in time, especially their employee, Fred, what an charming guy, helped me dismantle my furniture which I was worried all the time that may be a problem. Totally recommend it.

This was the best relocation service I have gotten so far! They arrived on time and I talked to a man named Pedro about the fragile things to be transferred like my PC parts and chinaware. And when the things arrived everything was in perfect condition and the boxes were labeled. No hidden fees in the transaction, would recommend!

I had to move pretty much all the way across the country. They were super helpful and took care of all my needs. Helped pack and unpack and everything. I don't know what I would have done without them. Absolute lifesavers.

I had to move recently and I'm satisfied with service, they were very careful with fragile items. They are very responsive and work on strict schedule. I also want to thank friendly and reliable staff members.

I was searching for a team I can depend on. Went to google and called them. Benjamin took me through all the packages. In no time, the team arrived and did a commendable job. They were fast, affordable and didn't have any damages.

They are totally reliable and valuable. It was cost effective and they do their work perfectly. They helped my move so easily and their response was good. It was a great experience working with them and I would recommend this to everyone.

I was having a hard time searching for a movers that would take care of everything without much hassle until I found this company. As a busy man, I really appreciated their simple booking procedures and their careful moving staff. They definitely lessened the stress that comes with the whole moving experience. I cannot recommend them enough!

I worked with Johnny. He made my move flawless and nothing could have been better. He was attentive and the best I could have asked for. They bundled all of my stuff and were careful and safe from start to finish.

I was looking for a moving service to help me move houses and my friend recommended me these guys. Staff were friendly and helpful, the moving process wasn’t at all stressful and the service was great. If you’re moving I’d recommend these guys if you are in the area. Very good experience and would definitely use again for sure.

Had some trouble with the previous company that I hired and a friend recommended this company to me. Emailed them and got on a chat with an agent 3 minutes later. Stuff was handled with care and Matthew helped me set up some things. Very thankful for the quick process and service!

They're a good company. I would definitely recommend. They were very professional and they helped me pack up my apartment in great time. I live alone and I was becoming overwhelmed by how I would manage to do this move on my own but thankfully they provided everything I needed to move and to not have a breakdown, lol! I would use again.

I had an awesome experience working with Interstate Moving & Relocation Group INC. They are professional, and they have great customer-service. The workers do their jobs quickly but cautiously. They handled my things with care and nothing was damaged. Thanks to Jeremy for helping me through the process. I’m looking forward to work with them again, and I’ll definitely recommend them.

I had the need to move out of my state due to a toxic neighbourhood. Then I saw a Craigslist ad for a rented house. Did everything instantly just to make the big move possible. I contacted the Interstate Moving & Relocation Group since a friend of mine suggested the company to me. Did not disappoint. The guys who helped me move my stuff, to Vincent and Shawn, did their very best. From forlorn Michigan to a simple place in Iowa, thank you!

Thanks to Anabelle for guiding me though the moving process. It was a bit rough as this was my first move and I had quite a lot of property I only realized that day. Their crew members are fun and hard working.

The job was smooth, workers are very friendly and nice, nothing got damaged and the service was very affordable compared to the quality of the service. I don't think any other company can do a better job.

I was extremely happy with the service I received from Interstate Moving & Relocation Group. They were courteous, punctual, and all around a pleasure to work with. Everything was handled with care and there were no issues at all. I will for sure be using them again in the future!

I have been helped with Peter during the process, at the beginning I have some doubts related to it, but the man guided me step-by-step of the instructions. I really love it how the things are going today, and I'm always sharing with my friends and family about it.

They got the job done done, but it was rather slow. The employee Andrew was very nice, but nice doesn't get the job done. One of our belongings almost got broken but it was saved. Everything got done, but it was a day or two behind schedule, It was alright service.

The movers got the job done but it wasn't a smooth experience... One of the employees, Andre was a bit belligerent. It ended up taking a few extra days to get the job done, but we weren't in a rush. However the price was very good and they very careful with all our belongings. I would use them again solely based on that.

My mom signed a 30 day contract April 14 2021 and has been told every week her stuff is being loaded and will deliver in 5-7 business days. Well this is July 21st and she still does NOT have her belongings and whenever she calls or I call they either will not answer so we have to keep trying to call or they give us the same story over and over and they can’t even tell my mom where her stuff is. Very very Fraudulent company and the company they subbed lease to Princeton out of Chicago Illinois that is a fraud company to do whatever you do DO not use this company.

They were a good quality. Interstate moving helped with all of my needs. I would recommend to all friends and fam that need big moves. They even gave small treats to my dog. With my permission, of course.

VERY DISAPPOINTING experience and DISHONEST staff/movers from this company (stay away from this unethical broker)! Completely ruin the reputation of the moving industry!! They first gave you a very appealing price and keep giving you false promises. Once you signed the contract and paid the deposit, it’s hard to reach them. And they will dramatically raise the moving cost on the moving day when they are at your house! You can’t even blame them for their horrible job since it’s JUST an estimation….theoretically, they can give you whatever amount they want on the actual moving day. And you can either 1) pay the extra unexpected cost or 2) disagree with the price and lose your deposit. The estimation I got is 100% off from what they asked on my moving day. UNPROFESSIONAL & DISHONEST!

My wife and I were moving, and we're connected with James. He helped us tremendously! My wife is pregnant and they helped her so much while I was working the whole move. It was an amazing service, will use again!

Half of furniture was either damaged, broken and missing. Didn’t arrive in the window they promised. They have the worst customer service I have ever seen. Their so called insurance is scam too, they keep giving us the run around.

The company came by my house on May 20th 2021 to pick up my house (3B2B single family house). 1st complain is they broke my favorite L shape leather sofa, and also the ceiling light cover, but did not mention any way of compensation. 2nd complain is the most serious one, they delayed my package for 2 weeks already, but still can not give me any updates. On the contract is said 1st available delivery date is May 31, and today is June 14, 2 weeks over the targeted delivery date, which bring a serious inconvenience to my whole family, especially I have less 1 year infant at home, without my house stuffs, making our life really hard. I tried to called this company, every week since 1st available delivery date, and I only got 1 exact answer:

Used interstate moving and relocation group for a short trip from Hollywood Florida to Columbia South Carolina. Overall the trip was easy and straightforward. I dealt with Chris on the phone in the very beginning and he gave me a price. The price ended up going up a little bit because of the square footage in the truck but not so much that they weren’t still competitive with everybody else. All of my items arrived within the agreed-upon time and very little was damaged. Overall a good move.

I used Interstate Moving in relocation to do a move from the very southern tip of Florida all the way to Washington. I have since moved again but using interstate was one of the best choices I could have made for such a long trip. They were on time, true to their word with pricing, easy to deal with, and a pleasure all around. The price is all stay the same and there was very minimal damage on the cargo. This is a company I would most definitely use again.

I had an excellent experience working with Interstate Moving & relocation. They moved me completely across the country from Florida to Southern California. They showed up on time and got the job done for right around the cost of that was promised. It did end up being a little more expensive because of the size of the load or weight or something like that but it wasn't too big of a deal. They were still extremely reasonable for a cross-country move. I would definitely use them again if I need to move back across the country.

***BEWARE** DON'T USE THIS COMPANY*** I worked with a sales agent (Alex ** - Senior Moving coordinator) to get two moving estimate quotes one for one apartment and another one for 3 apartments. The sales agent sent me both quotes, then we moved forward with the 2nd estimate (3 apartments) since he stated that if we have to remove items it will be ok which will lower my bill and I would only get charge for the pounds. However it was a lie.

These guys worked at my place today with so much dedication. None of my stuff had even a scratch as the driver drove very carefully. My new has a lot of stairs even then these worked exceptionally. Good experience.

I was looking for Movers to shift my things from Boston to Atlanta. After multiple search got to know about you. After some research I was assured that shifting would be done nicely and when actually Shifting took place, it was without any trouble. Packing guys did an excellent Job and packed everything with full responsibility and I received my stuff in no time. Moreover when I receive my luggage in Atlanta the staff took care of it again very nicely. Good Job Done.

Saved a lot of my time. Thanks for your service. They did my job as I want. I moved my things from Monmouth Junction to New York and they did it in no time. I will use their service in future for sure. Thank you so much. Your team is ROCKSTAR with polite behavior. They were three guy. I asked their name (Mark, Steven, Kevin). Kevin was most funniest man I ever met. They were enjoying their work like they are doing it for themselves. Loved this service. Can't be better than this I can bet. Thank you again.

I have to move a lot of rubbish from places tenants have rented and then trash and decided not to clean up. These guys are just as good as anyone else I have turned to. They have came in clutch more time than one, and I would recommend them.

This was our third time using Interstate Moving & Relocation Group for our moving needs. The first two times, they did an amazing job packing, wrapping, and moving all our cargo. Nothing was broken, scratched, or damaged in any way. When we decided to move out of state, we did not hesitate to reach out them again. I'd absolutely use their services again as well. Thanks for a great job!

Everybody knows how much a pain it is to move especially as you get up there in old age. Roy and Terry at Interstate Moving and Relocation were a huge help. They made sure to follow any instruction made by my wife. They came in early and got everything done perfectly. None of our items were damaged and everything was perfectly organized. If you have any moving needs you should hire them!

Had a nice experience using these movers. I thought the job would take a lot longer than it did because they were pretty efficient. I will use them if I need to move again. A pretty pain - free experience if I do say so myself.

My experience with Interstate Moving Relocation Group was horrible. I asked various companies for estimates and they ranked amongst the lowest quotes. They gave me a lot of follow up. As soon as I signed the contract, the person who was calling me never answered my calls again. I had to use customer service number for any questions. When they came for the move they raised the price $1,200.00 from the initial estimated amount. When the delivery was done, they charged me an additional $700.00 because they arrived with a huge semi-truck and they claimed that it did not fit on my street and made me assume the cost of renting a U-Haul to bring my household goods. The workers arranged the furniture inside the house and left all the boxes in the garage. They were in a hurry to leave since they arrived. They collected their money and did not give me a receipt.

The team arrived at my apartment promptly at the time they said they would arrive. They were very professional and friendly. Rory was hilarious and made sure to follow my instructions. None of my items were damaged. They were very organized and efficient and the price was very fair. If you need movers you should hire Interstate Moving & Relocation.

I had the pleasure of working with Jim at Interstate Moving and he was perfect in every way possible. Due to unforeseen circumstances, I had to move from South Florida to Georgia. This service made this process ridiculously easy. They are well worth it with a very fair price. If you have moving needs you should definitely hit them up.

These guys are the best of the best. Rob was a savior, and made sure all of my requests were executed perfectly. I had no issues with their service, my belongings were safely transported from South Florida to Houston Texas without a scratch. Would definitely recommend.

I was was very pleased with the service I got. One employee named Bryan took great care of me. They did a good job with moving my stuff safely and they were very organized. They were priced slightly high but the service was worth it

I used this service a few months ago and I had such a good experience I had to come back and write a review! I recently moved into a new apartment and they did the job well! Nothing was damaged! 5 stars!!

I had to move back down to South Florida because I graduated. Because I graduated during the middle of a pandemic I hired a moving company just to make everything easier. They got the job done but they didn't really go above and beyond.

I have been having a tough time with the pandemic and had to move. Interstate did a great job of safely packing and transporting all of my things. It was definitely a fair price for the service. David was a huge help and made sure to fix any issues I had. If I ever have to move again, I will definitely use their service again.

Had to move over 500 miles from my previous home and I was pleasantly surprised at the service I received. Austin took care of me perfectly and listened to all of my concerns. I would recommend to anyone that is in the process of moving. All the workers were very friendly.

I had this company come out to move some stuff for me and the experience was great. Dom, the guy who helped me with the moving process, was friendly start to finish. They came in, they were clean, and quick. It was extremely affordable as well. I will definitely use them again!

Please do not underestimate the damage this “moving company” will do. I hired what I thought was a moving company called Interstate Moving and Relocation who had good reviews for my move from California to New York. They turned out to be a brokerage company that hands the move off to another company. None of this was explained to me at all. The day of the move I got a call saying their truck broke down and they couldn’t tell me when they would arrive to pick up my belongings. I get a call the next afternoon saying the moving truck would be at my apartment in an hour.

My wife decided to have a change of heart and we've decided to go with this company and boy was it a breeze. The service was excellent. Drake provided us with extra care and took care of our needs whether that be fitting with our time schedule and just making the overall experience better. I would recommend anyone to give this company a try.

Moving itself is a tedious and emotionally challenging task.. We sold our home but had to move to a smaller apartment before our new home could be ready. On recommendation of a friend, we hired these guys skeptical about the company caring for our unique needs.. (2 step move from home to storage and then to the new home.) The guys made us comfortable and Jack and Kay helped plan the whole process as it was 2 moves across 2 months and had to be planned. Careful as ever and dismantling our North Shore bed from Ashley was amazing..

Overall great experience with these guys. Rob helped me out on the phone and was a pleasure to deal with. Super nice and walked me through the entire process, got me a good quote, hooked me up with good movers, and checked in throughout. I am happy with the service and would definitely use them again.

My mother recently had to move because of Covid and her not being able to pay the rent anymore, in her current neighborhood. We decided to go with Interstate Moving & Relocation Group and we could not have been happier. Great company!

I had a cross country move and it was made super easy through the entire process. I worked with Rob and he guided me through the entire process from securing quote to dealing with movers to scheduling drop off. I would def use this company again. Their rates were also way better than any of the competition.

Really great moving company in my experience. I have never moved before but they were always respectful and clear in their communication. Compared to other companies, this moving company gave me a really nice deal and moved in the correct timeframe allotted. Props to the workers! I had a really good experience and would strongly recommend this company for your moving needs.

Are use these guys for a cross country move. The whole process from start to finish was very easy. They handled all of the scheduling, item pick up, transport, and final landing delivery. I worked with Jose and he made it a breeze. Would definitely hire these guys again for another move.

Do not use these movers - they are absolutely unfair, unjust and a thieving company who hires independent contractors who will gouge you for more money every step of the way and then claim it never happened. When I complained initially they were understanding but immediately flipped their toon and were inclined to believe their delivery agent than the customer. I had to say no to the minor comp they offered because they were finding every reason to reduce it. The principle and purpose of the complaint was lost on them. They do not care that moving across country or to new states is already a difficult experience - they just made it worse. Do not use - most harrowing moving experience of our lives.

IMRG, Inc. was deceitful with their quote and would not return my deposit despite a cancellation. In Oct. 2020 in the midst of the pandemic I was moving my belongings from the West to the Midwest. I meticulously boxed up and counted all the items to be moved and communicated the same to IMRG, Inc. many times over to make sure the information was correctly received. The day of the move when the company arrived, immediately, the cost of the move doubled. Differing information surfaced regarding distances and box count. At the juncture, I could not trust the company and requested my $700 deposit to be refunded. The company would not agree. After months of unreturned calls, disrespectful responses, and an intervention from my bank I did receive my refund, but the stress and effort to achieve this was unfair to me and I would suggest others avoid this company...at all costs.

Beware - Do not use this broker/moving company! Using this broker was by far the worst decision I have ever made. The broker provided me with a completely misleading quote to gain my business. In the end, my move cost was more than double! The company hired by IMRG (Encore Moving and Storage) to do my move was unqualified and grossly negligent which resulted in MAJOR damage to my antique furniture, valuable artwork and various dishes and heirloom vases. The post move support, care or concern was zero by all IMRG representatives. I could not even receive a return phone call or email once my down payment was accepted.

Interstate Moving is a really great team that helped me with all my moving needs. They were efficient and professional every step of the way as I moved across state lines. Highly recommend to my family and friends when they seek a moving company in the future!

Interstate Moving group was great during the whole process of my moving experience. I was worried because I had a lot of big items that needed to be handled with care, but I really didn't need to be worried at all. They were all super helpful and patient with me. Great company. I would use again.