Interstate Moving & Relocation Group Reviews

The movers were polite, professional, and easy to work with. They answered my questions and handled my belongings with respect throughout the move.

I was impressed by how carefully my furniture was packed and transported. The move stayed on schedule, and the experience was easy from beginning to end.

The team did an excellent job throughout the move. They handled heavy furniture carefully and took extra time with fragile items. Everything arrived without any damage.

I was impressed with the attention to detail shown during the move. Every piece of furniture was handled carefully, and the experience was smooth from beginning to end.

I couldn't have asked for a better moving experience. The movers stayed positive throughout the day, handled my belongings carefully, and made sure the move was completed without any problems.

I was impressed with how carefully everything was packed and transported. The crew paid attention to every detail and made sure fragile items were protected. Everything arrived just as it left.

I received an initial quote from Interstate on 5/29 for around $4700 after a video Zoom call to go over my inventory. On my call a few days prior to my pickup to go over my inventory, I took off several bulky items (including a vanity and couch) and my quote was increased to around $6800. At pick up, the movers increased my price again, to around $9000. Throughout the process, I was told by multiple people my things would be delivered within 1-3 business days, 1 week maximum even though the bill of lading says they have until 7/21 to drop off. 17 days later, on 7/5, the driver arrives to drop off my items and is demanding $1500 additional because the 18-wheeler won't fit in my apartment complex.

From pickup to delivery, everything was completed without any problems. The crew was professional, polite, and always willing to answer my questions. I would gladly use a service like this again.

The crew was easy to work with and very professional. They listened to my requests, worked efficiently, and treated every item with care. I was impressed by how organized the entire move was.

I booked before I knew that they were just a broker and contracted out for another moving company. The salesman, Mark **, made it sound like it was just part of their network of movers. He also told me that it would be a 3 day window for pick up and delivery. It was for pickup but it's been 3 days now and the company told me it would be 2-14 days for delivery. I've called and emailed Mark ** multiple times and he won't respond. I've called the interstate customer service line and it rings for 2 minutes and then hangs up on me. Very unprofessional and would advise against them.

I have hired 4 movers in my lifetime and the move coordinated by Interstate Moving & Relocation Group Inc. and the carrier they hired (Happy Wheels Moving) was by far the worst. I was told by Interstate that they are one of the largest moving companies which puts them in the position due to their size to only hire the very best carriers. If a carrier company does poorly, they never use them again. That was a lie. I can tell by many other reviews that this was not Interstate's 1st rodeo with poor service from Happy Wheels, and they continued to use them for my move in June 2025. I only received a pittance of compensation from my damage claim, which took forever to get processed.

Everyone involved was polite and respectful from beginning to end. They worked hard, handled my belongings carefully, and made sure I was satisfied before leaving. It was a great experience.

Overall I would not recommend. Interstate is a broker with a good reputation in reviews from major publications. As a broker, your experience will depend to some degree on the service they provide to you and most importantly the mover they select for your move. They generally performed well initially – pleasant and responsive in formulating a bid, willing to be competitive on price. I liked that they could tell me upfront which mover they would work with so I could check their references. Ideally a broker intermediates to provide regular business to the movers they work with and helps ensure quality moves for their customers. Unfortunately once the move was booked, Interstate seemed to have little to no control over the mover. In my case this meant that for over a month I could get no information on when my move would be scheduled.

I wasn't looking forward to moving, but the entire process turned out much better than expected. The movers were professional, worked quickly, and took good care of my belongings. Everything arrived safely and on time.

Lucky me for finding this gem, they helped us every step of the way and made the process seem like a piece of cake.

Grandparents needed help moving out and thought I was doing it alone, but when I showed up, these guys were there to help. They have a lot of big antiques so the thought of moving all of it myself was daunting. That feeling vanished when I saw this company was also there to help, thanks again!

Told them about my situation regarding eviction and the time constraints for the move. Super considerate guys, they took that into account, and we were out three days early. Definitely going to be using again if needed.

I moved from Pennsylvania to Georgia with Interstate Moving & Relocation Group, and the experience was excellent from beginning to end. The movers arrived on time, packed everything carefully, and kept me updated throughout the trip. My belongings arrived exactly when promised, and everything was in great condition.

Excellent experience overall. The service was prompt, professional, and exactly as advertised. Communication was outstanding, and any concerns were addressed quickly. It’s rare to find a company that makes the process this easy. I would not hesitate to use them again.

My move from Kentucky to North Carolina went very smoothly with Interstate Moving & Relocation Group. The team showed up prepared and worked efficiently the entire day. They handled my belongings with care and made sure everything arrived safely at my new home.

This company made my move much easier than I expected. The movers were friendly, efficient, and took extra care to protect my furniture and belongings. I was very satisfied with the service and would definitely use them again in the future.

My family relocated from Ohio to South Carolina, and Interstate Moving & Relocation Group did a fantastic job. They packed the truck carefully, protected our furniture, and delivered everything on time. The entire team was professional and pleasant to work with.

One of the best companies I've dealt with. I'd definitely recommend them to anyone needing these services. From the first conversation to the end, they handled everything with care and made the whole process smooth and stress-free. I strongly recommend into using their service!

This was, without question, one of the worst experiences I have ever had with a company. Looking back, I wish I had read the reviews before booking because many of the issues I encountered have been repeatedly described by other customers. The problems began with the initial quote. I was given what appeared to be a reasonable price to move less than 700 miles from a one-bedroom apartment to another. What the salesperson failed to disclose was that delivery could take up to 30 days unless I paid an additional fee for a "guaranteed" delivery window. When I later contacted customer service to arrange a guaranteed delivery date, I was met with blame rather than assistance and was essentially told it was my fault for not already knowing this policy. To avoid having my belongings held for an unreasonable amount of time, I had no choice but to pay yet another unexpected charge.

Stay far away. Original quote sounded great. Sales very easy to reach via phone or text. Move is now 2 days away. Price of move has increased by 4k. No one in customer service can assist you. Issues need escalation to quality who you can’t call directly. Have spent over an hour and a half on hold and my issues have not been resolved. Management who I did have the pleasure of speaking with was very condescending. “Sam” everyone knows him by name. Find a different moving company don’t let them lie to you in the early stages.

The process went well from start to finish, and all belongings were delivered safely. The crew kept things organized during the entire move.

Furniture and boxes were transported in a careful and structured manner. The crew made sure everything was loaded properly and placed correctly at the destination.

They brokered us to a shade 3rd party mover and then offered no support while problems were happening.

The move was completed without complications, and all items were delivered safely. The crew maintained proper handling at every stage and kept things organized throughout the day.

Please do not fall for this - they will have you give a non-refundable deposit after a pleasant first phone call and it will be all downhill from there. This has been a truly disappointing experience with many unexpected costs, unprofessional communication when someone is available to answer a call, and I am literally giving up my deposit and moving with someone else because it has been so unpleasant and I have not even moved yet.

The move was completed in a structured way, and all items were handled carefully throughout the process. Everything arrived safely and was placed properly.

The movers handled the entire process in a calm and organized way. Furniture and boxes were loaded carefully and delivered safely to the new place. I liked that the team paid attention to placement during unloading. The move went smoothly overall.

Honestly, I expected it to be more stressful than it was. The crew handled things without making it complicated. Everything showed up in one piece.

The move felt easier than I thought it would be. The team handled everything properly and didn’t make things complicated. No problems at all.

Move went fine overall. Took a bit to get going, but once they started, everything moved along properly. No damage, so I’m good with it.

I had a decent experience with the move. The movers worked at a steady pace and didn’t rush things. Nothing was damaged, which is what mattered most.

The team managed the entire move efficiently and maintained good coordination. Every item was handled properly and nothing was left out of place. The delivery was completed safely.

The movers worked through packing and delivery in a consistent manner. Furniture and boxes were handled properly. The process remained smooth overall.

I had a decent experience with the move, and the team handled my furniture carefully. Everything arrived safely, even though the process took a bit longer than expected.

The crew managed loading and unloading in a structured way. Furniture and boxes were transported without issues and arranged as needed. The process stayed consistent throughout.